Virgin Media Outage Report in Girton, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Girton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Girton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Girton, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge and Huntingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
TV | |
| Cambridge |
Internet | |
| Cambridge |
||
| Cambridge |
Wi-fi | |
| Huntingdon |
Wi-fi | |
| Huntingdon |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Girton, England
Latest outage, problems and issue reports in Girton and nearby locations:
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Tom Bowran
(@tombowran) reported
from
Willingham, England
@virginmedia I’ve been through your rubbish instant chat, i’ve been connected by your phone lines back to a phone tech, but I want to speak to a manager in the UK about the diabolical service I’m having both with your products and service
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Petar Kralev
(@PetarKralev) reported
from
Fen Drayton, England
@virginmedia Another bot service that resolve nothing ! Thanks but no thanks
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Andrew J. Brown (Making Footprints Not Blueprints)
(@caute) reported
from
Cambridgeshire, England
@virginmedia Greetings. How on earth is a person supposed to speak to you? I can’t change anything meaningful on your website & your phone system won’t accept my password. So you just keep charging me for out of date kit & poor service. CALL ME or DM me please.
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James Denton (pen)
(@Denton_james) reported
from
Whaddon, England
@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
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Harry Aldridge
(@HarryAldridge92) reported
from
Saint Ives, England
@virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks
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Biggriffin
(@Biggriffin4) reported
from
Huntingdon, England
@virginmedia So my Broadband/phone is now £50. And a £3.50 price rise. But new customer can have it for £26.99... you robbing ungrateful bastids, existing customers obviously don't matter!! Time to look elsewhere.
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@pbw1000 @virginmedia Same problem here, same timing, also in CB4. Told it was an area problem. But now told it’s fixed so not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work online @virginmedia
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@Football101blog @virginmedia And it’s not just one customer. Is there some magic number of customers that make a complaint valid? When you have a business to run, a job to do- and are in lockdown already- days without internet are a major problem.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@virginmedia Internet down since yesterday. Ring: automated message says it’s an area problem. Then told it’s fixed. It stops again-they deny any problem now and suggest it cd be router but insist we wait 48 hours to see. Dau is hosp Dr. working from home! 48 hours no NHS access?
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Amit Puntambekar
(@AmitP1992) reported
from
Fenstanton, England
@IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia broadband outage in CB245* again. A couple of short outages today already but this seems to be a bit longer and nothing on your status page to indicate a problem...
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Andrew J. Brown (Making Footprints Not Blueprints)
(@caute) reported
from
Cambridgeshire, England
.@virginmedia Greetings. How on earth is a person supposed to speak to you? I can’t change anything meaningful on your website & your phone system won’t accept my password. So you just keep charging me for out of date kit & poor service. CALL ME or DM me please.
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adamrobertson.co.uk
(@AdamRPhoto) reported
from
Godmanchester, England
Hey @virginmedia who do I contact for constant packet loss and internet issues as your software says there are none, but there 100% is 😩🔫
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia another 10 minute broadband outage in CB245* which didn’t show on your status page. This seems to be occurring more frequently 😔
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adamrobertson.co.uk
(@AdamRPhoto) reported
from
Godmanchester, England
@virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@pbw1000 @virginmedia Same problem here, same timing, also in CB4, now one call told it’s not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work line @virginmedia
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@camcanary @virginmedia Yes outage around 9.10-9.25 and another one between 9.35-9.45
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JohnJef51763960 @virginmedia My neighbour & I are now monitoring & recording the outages. There has been 4 today - all about 10 minutes each. We’re seeing the same problems at the same time so there must be a common fault. It needs @virginmedia to investigate their equipment...
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aidan J 🏴 ◢ ◤
(@JonesWRU) reported
@virginmedia My Wifi has been on and off since last night. And now today it’s down altogether! Since joining I’ve had nothing but issues! Box on outside I’m of property is damaged and I rung weeks ago for an engineer to call out, but you had no record of this. Now I’m left with
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Aidan J 🏴 ◢ ◤
(@JonesWRU) reported
@virginmedia Yes. Checked for faults and nothing, I’ve had your customer service run checks and found nothing and engineer said there’s a fault somewhere. This isn’t good enough, I’ve been with no internet all day.
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Tammy Kennedy
(@Tammy_kennedy25) reported
@virginmedia I understand this but when u get told different things it’s a joke! And then to get to I won’t recive a refund as u don’t issue them is even worse
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Hiteshree Ruparell
(@hiteshree_r) reported
@virginmedia We had A TOTAL LOSS OF SERVICE but the engineer claims we didn’t. We had no internet for 2 weeks. It took 4 engineers to resolve the issue. Because the 1st 3 all lied on their reports and they all claimed different issues. One engineer basically came here, found the problem left
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Lewis Cooper
(@Lewis1304) reported
@virginmedia That is a terrible way to do business , for instance my grandads BT contract came to an end and they gave him a reduction over and above the new customer rate ? Are customers easy come easy go to you?
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Tamar The Great
(@tamar_atkinson) reported
@virginmedia Hi, it was to cancel for broadband so I called 0345 454 1111, which after going through some options did state to press 1 for text services, which is what directed me to the spam number
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Ben
(@DragonNexus) reported
@JimSterling @virginmedia Virgin either gives really good service or really crap service. There seems to be no middle ground. I've not had a problem with them in years and i know people who have had nothing BUT problems
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Whitton Community Big Band
(@BigBandWhitton) reported
@virginmedia #Trustpilot We need help from someone who can make it happen. 3 weeks after you sent the equipment for a new customer Yodel lost the package and we have been trying in vain on long calls with you to get it resent. How do we fix this?
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Lewis Cooper
(@Lewis1304) reported
@virginmedia Your retention policy is the most dreadful around ! It’s like shopping at the same supermarket for years for them to say your prices are going up but if you were a new customer you get it half price ? Poor Show Virgin Media!!!
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ChibiGingi Supports #BlackLivesMatter
(@ChibiGingi) reported
@JimSterling @virginmedia I did over the phone tech support for AT&T briefly and the amount of upselling they wanted me to do was crazy. "I see you're calling about not getting service in this Verizon dominant area, here, let me sell you a device that might give you none extra bar if you're lucky!"