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Virgin Media outages and service status in Girton, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Girton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 20, 10:44 AM GMT+1.
  • 50% Internet (50%)
  • 25% Wi-fi (25%)
  • 25% TV (25%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Girton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Girton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Girton, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon, and Burwell.

CityProblem TypeReport Time
Cambridge Internet 3 days ago
Huntingdon TV 13 days ago
Cambridge Internet 13 days ago

Nearby cities with recent reports

Cambridge

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Girton, England

Latest outage, problems and issue reports in Girton and nearby locations:

  • ChrisRandWrites
    Chris Rand (@ChrisRandWrites) reported from Cambridgeshire, England

    After all these years, @virginmedia still manage to provide the single worst support or customer service system I've ever experienced. They continue to find more and more innovative ways of preventing you talking to anyone, either by phone or chat. How *do* people get through?

  • ChrisRandWrites
    Chris Rand (@ChrisRandWrites) reported from Huntingdon, England

    @virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.

  • LordyGibs
    Matthew James (@LordyGibs) reported from Cambridgeshire, England

    @virginmedia Yeah that’s all I can do but it’s happening a lot lately! We have to work from home and it’s affecting our jobs due to poor WiFi.

  • TheAlanSmith
    Alan (@TheAlanSmith) reported from Cambridgeshire, England

    @virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.

  • MarkLittlewood
    Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    @virginmedia you are not working again.

  • AmitP1992
    Amit Puntambekar (@AmitP1992) reported from Fenstanton, England

    @IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.

  • nleaney
    Nigel Leaney (@nleaney) reported from Willingham, England

    @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

  • GoMcMahon
    #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.

  • MarcusDeaves
    Marcus Deaves 🍸 (@MarcusDeaves) reported from Willingham, England

    @virginmedia your customer service is a cheap, lazy farce. Your ‘new sim’ won’t work. You have NO telephone support and your website is designed to frustrate. You’re killing me. #NotAVirgin #VirgInTheBin #HangYourHeadInShame

  • cdyer98
    Claire Dyer ⚯͛ ⁷ (@cdyer98) reported from Great Shelford, England

    @virginmedia internet down in cb22 . system checker says nothing is wrong and fiancé is fast asleep (and knows all the passwords) so can’t get through to report the issue- usual 12.30 drop (5mins ish) happened and then it cut off completely at 4.20am

  • JayDThePlumber
    JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England

    @virginmedia Hi, I’ve signed up but received no email from VM to verify my email. To add to that my broadband has gone down as well.

  • Lord_Drainlid
    Mick Brown (@Lord_Drainlid) reported from Cambridgeshire, England

    @steveeejg It looks like to get a basic fibre service it might be around £25 and for higher speed from about £40 monthly. One test is will they charge to plug a home phone into a router and allow a landline no to be transferred? Virgin Media charges, putting the monthly rate up to about £55

  • lizziespeller
    Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England

    @pbw1000 @virginmedia Same problem here, same timing, also in CB4, now one call told it’s not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work line @virginmedia

  • JayDThePlumber
    JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England

    @virginmedia has the worst customer service I have ever experienced in my life. Issue after issue after issue and still no resolve.

  • Adam_CFLP
    Adam Moghadas (@Adam_CFLP) reported from Cambridgeshire, England

    @virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated

  • nleaney
    Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia broadband outage in CB245* again. A couple of short outages today already but this seems to be a bit longer and nothing on your status page to indicate a problem...

  • Rosie_flute
    Esther Robertson (@Rosie_flute) reported from Cambridgeshire, England

    @virginmedia Broadband and TV down again Can not get though on my he phone Any have any ideas what to do????? Please don’t ask me to reboot Tried that

  • HarryAldridge92
    Harry Aldridge (@HarryAldridge92) reported from Saint Ives, England

    @virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks

  • JayDThePlumber
    JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England

    @virginmedia No, I get my bill every month month via email it’s never been an issue in the past

  • lizziespeller
    Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England

    @Football101blog @virginmedia And it’s not just one customer. Is there some magic number of customers that make a complaint valid? When you have a business to run, a job to do- and are in lockdown already- days without internet are a major problem.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RobSwain76580
    Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported

    @virginmedia Yes, but didn’t say any problems. It’s intermittent.

  • DarbyshireAdele
    Adele Darbyshire (@DarbyshireAdele) reported

    @DjmarkieT @virginmedia We too walked away - unbelievable poor customer service

  • DecStaley24679
    Dec Staley (@DecStaley24679) reported

    I've been away this weekend. Come back to my @virginmedia television keep blanking out for periods of time.. is there a problem in the tameside area?

  • Bigg_F_
    BigF (@Bigg_F_) reported

    @virginmedia my broadband has been intermittent (mostly off) for the last 4 days. Can’t get through on phone. AI chat only suggests factory reset of hub. Each time I do a status check it says intermittent signal in your area check back in 24 hours. It’s now been 4 DAYS.

  • briavelsjon
    Jon Pitts (@briavelsjon) reported

    @mandychoccy @virginmedia Sounds potentially like a comprehensive set of fixes. Ideal solution is to have a tech onsite when you have the problem. Easier said than done, though.

  • Welshyyyyy
    BH (@Welshyyyyy) reported

    @keithapearson @virginmedia Couldn't agree more, awful company to deal with

  • st07pat
    Paul Turner (@st07pat) reported

    @virginmedia Morning My wife has received an email from you with pre contract details attached for someone that is obviously not us Not a problem as will just delete the email but guessing whoever it should have gone to is sat waiting for the mail

  • Bigg_F_
    BigF (@Bigg_F_) reported

    @virginmedia Engineer replaced the Hub. Intermittent internet was still a problem after that but has been good for the past 4 hours. Fingers crossed.

  • DjmarkieT
    mancs boi (@DjmarkieT) reported

    @virginmedia It won’t be paid you have broken your side of the contract and not provided the service I agreeed to there will be nothing paid I’ll see you in court

  • sanowano_
    S (@sanowano_) reported

    @virginmedia please I’m just trying to catch up on my shows. Fix the internet in E2 London PLEASE.