Virgin Media

Virgin Media Outage Report in Girton, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Girton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Girton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Girton, Cambridgeshire, England 09/04/2025 17:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Girton, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon and Saint Ives.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Wi-fi
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomHuntingdon Internet

Community Discussion

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Virgin Media Issues Reports Near Girton, England

Latest outage, problems and issue reports in Girton and nearby locations:

  • k10Aug karen mackintosh (@k10Aug) reported from Cambridgeshire, England

    @weemazsmith @virginmedia Oh god Maz, I left them 4 yrs ago, nothing but trouble & customer service were always rude & dismissive, I also found they were still taking direct debits for a mobile phone contract 2 months after it was terminated! Bin them!! Xx

  • byron_hinson Byron Hinson (@byron_hinson) reported from Saint Ives, England

    @virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31

  • ScottWestron Scott Westron (@ScottWestron) reported from Cambridgeshire, England

    @virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂

  • Lord_Drainlid Mick Brown (@Lord_Drainlid) reported from Cambridgeshire, England

    @bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.

  • k10Aug karen mackintosh (@k10Aug) reported from Cambridgeshire, England

    @weemazsmith @virginmedia Yes had that & it wasn't until I cancelled everything that I got the DD issue. If you don't want to leave them, ask for disconnection, they have a different attitude, but the issues re connection continued for me xx

  • perscableu perscableu (@perscableu) reported from Cambridgeshire, England

    @virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.

  • GoMcMahon #LITFL (@GoMcMahon) reported from Saint Ives, England

    @BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.

  • Kimberley88 Kimberley Barnard (@Kimberley88) reported from Papworth Everard, England

    @virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall

  • TheAlanSmith Alan (@TheAlanSmith) reported from Cambridgeshire, England

    I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia

  • byron_hinson Byron Hinson (@byron_hinson) reported from Saint Ives, England

    @virginmedia Yes says 30 mins again. But the main status site says no issues.

  • SJE1981 Stephen Edwards (@SJE1981) reported from Cambridgeshire, England

    @VoteBrexmas @Beckski93 @virginmedia To be honest, I tried speed running uncharted at the beginning of the year, still not completed it. Being a parent sucks at times.

  • SJE1981 Stephen Edwards (@SJE1981) reported from Cambridgeshire, England

    @virginmedia It's back on now. But had a loss of service for a whole day pretty much.

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.

  • Sibby_Sibthorpe Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England

    @virginmedia why can I never get through to your support team.

  • TheAlanSmith Alan (@TheAlanSmith) reported from Cambridgeshire, England

    @virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.

  • Kimberley88 Kimberley Barnard (@Kimberley88) reported from Papworth Everard, England

    @virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.

  • Sibby_Sibthorpe Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England

    @virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.

  • ScottWestron Scott Westron (@ScottWestron) reported from Cambridgeshire, England

    @virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.

  • SJE1981 Stephen Edwards (@SJE1981) reported from Cambridgeshire, England

    @virginmedia oh look. More issues. Now my V6 box takes an age when playing TV shows I have recorded. Gives a blank screen then loading symbol.

  • GoMcMahon #LITFL (@GoMcMahon) reported from Saint Ives, England

    @virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Andycave Andy Cave (@Andycave) reported

    @virginmedia You are hiding behind this nonsense of a third party application when in fact this is something fundamental without which your service is no earthly use.

  • Topazz22268130 Topazz (@Topazz22268130) reported

    @virginmedia Internet is the worst I've ever had also most expensive will be switched provider asap. Disgusting how poorly this Internet function I do not reccomend to anyone at all. Please fix or I will change.xx

  • Gaz_Devlin Gary Devlin (@Gaz_Devlin) reported

    About 16 years I've had broadband with @virginmedia and now they're suddenly telling me they are collecting their equipment and won't talk to me on the phone. I guess they've too many customers and don't want/need me(single tear moment). Utter **** their customer service anyway!

  • LunchboxLogicYT LunchboxLogic (@LunchboxLogicYT) reported

    @virginmedia Well I know that wired is gonna be better. What I’m saying is I should be getting the same. There should be no difference as it is you who is providing the “service”, not much of a service if everyone needs to buy ethernet cables for a device that had wireless capabilities.

  • cliff_cliffords Clive Cliffords (@cliff_cliffords) reported

    @virginmedia I’ve called a number of times. After numerous password change attempts by your tech staff I was told it would be resolved in 24 hours - 25 hours ago. Last call said you know there’s a problem and I’d be put through to IT support. No one picked up from that dept

  • Andycave Andy Cave (@Andycave) reported

    @virginmedia But it is a @virginmedia service precisely because your service does not work without it. You are splitting hairs to fleece customers and it stinks. This is not technologically complex. You should not charge for it.

  • downrightjoy Alison Morley (@downrightjoy) reported

    @virginmedia @nickys67 I wish mine were - still not working and no one replying to my tweets now. Really need this sorted @virginmedia please respond!

  • edwards_babs Babs Edwards (@edwards_babs) reported

    @virginmedia Can you please tell me which website you do use for customers to report problems which shows if there is a company problem so I don’t make unnecessary calls ?

  • Alec_T_Short AlecS (@Alec_T_Short) reported

    @virginmedia - is there an email outage as I have not been able to sign on to my email or account since 9 this morning?

  • beks___x Bekah . (@beks___x) reported

    Nah but virgin media internet is moving proper scummy recently @virginmedia fix up, I don’t wanna hear chattings I wanna see action