Virgin Media

Virgin Media Outage Report in Girton, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Girton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Girton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Girton, Cambridgeshire, England 09/27/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Girton, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon and Saint Ives.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomCambridge TV
United KingdomCambridge Internet
United KingdomHuntingdon Internet
United KingdomCambridge Internet

Community Discussion

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Virgin Media Issues Reports Near Girton, England

Latest outage, problems and issue reports in Girton and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @virginmedia This just says I’ll still have to pay £5 a month surely your WiFi should work correctly ,we never had this problem before so surely this means there’s a problem , we can’t afford another £5 a month as we are paying nearly £80 now

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @virginmedia We were told on one call it was showing a fault and they would get someone to call but that was two months ago ,nobody ever rang ,if I use my phone or a different iPad you can see the signal disappear often but then other times It will be fine ,just in that room though

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Very disappointed in @virginmedia rang for the 4th time as we keep getting a WiFi issue in one of our rooms on various devices even though it says it’s a full signal , we were told if we pay £5 extra a month we can have a WiFi booster when they are only £20 to buy , ridiculous

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @virginmedia We have been ringing for several months now trying to sort this out ,the wife in the hub room and wired are fine it’s just in our other main room it has days where it cuts out ,I’ve done all the required self help ,used to app to scan the room to black spots but doesn’t find any

  • Adam_CFLP Adam Moghadas (@Adam_CFLP) reported from Cambridgeshire, England

    @virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @Katy1207L @virginmedia I’ve already rung 4 times about this issue I’m just getting nowhere

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @AmazonHelp I did exactly this last time and you couldn’t help me and sent me to virgin media , I spent ages taking to you about it

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @virginmedia No not had chance to ring them yet I assumed it would be an Amazon issue but they didn’t have a clue either

  • scaryscorpio Deirdre Creevey-Murphy (@scaryscorpio) reported from Cambridgeshire, England

    @virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!

  • Jenacious_D Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England

    @dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.

  • Speak2Doctor Priyadarshini Bhattacharjee (@Speak2Doctor) reported from Cambridgeshire, England

    @virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.

  • Jenacious_D Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England

    @virginmedia My internet is down. Rebooting the router hasn’t worked.

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.

  • 1966SJG 🍊Simon Gibson🍊 (@1966SJG) reported from Burwell, England

    @virginmedia it’s apparent you have a problem but you are not being honest about it. Can someone please advise when your email system will be fixed. No service for 24 hours now, made a requested password change, an adviser also changed my password. Even been given a fault number.

  • Hoousty Kevin Houston (@Hoousty) reported from Bar Hill, England

    @virginmedia This issue never got resolved, shocking service

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia I have no WiFi or TV service. What am I paying for?!?!

  • Porluss Porlus (@Porluss) reported from Hemingford Grey, England

    @virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.

  • Rosie_flute Esther Robertson (@Rosie_flute) reported from Cambridgeshire, England

    @virginmedia Broadband and TV down again Can not get though on my he phone Any have any ideas what to do????? Please don’t ask me to reboot Tried that

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?

  • SmithS4dtpt98nv Nick Smith (@SmithS4dtpt98nv) reported from Sawston, England

    @virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pistonitaway Kat (@pistonitaway) reported

    @virginmedia appalled by your service and lack of communication lately particularly after calling twice this week re: my dodgy connection only to be fobbed off.

  • HighSorceryOff Higher Sorcery Officer (@HighSorceryOff) reported

    The nerve of Virgin Media to give me the chance to terminate my contract by March 2nd, because they are putting up the price of my broadband by £3.25/mo from March 1st! Meanwhile Vodafone will just put the price of my contract up once a year without telling me or letting me quit

  • Mark_Davies81 Mark Davies (@Mark_Davies81) reported

    @virginmedia can you please let me know how i can get through to your customer service team. Need to call or chat regarding an incorrect bill

  • huggybearcat Huggybearcat (@huggybearcat) reported

    @frannyb1972 @virginmedia Same with me. Had a WhatsApp chat for 5 hours cos person dealing with multiple customers and said "system problems". Phones saying call tomorrow. Had enough.

  • PaulTay43772850 Paul Taylor (@PaulTay43772850) reported

    @virginmedia yet again customer service is atrocious. Been on hold 6 times in 2 days, each time for 30 mins plus and then get cut off as soon as I'm put through. Why can't you just talk to someone and get your problems resolved!

  • AmitMahay1 Amit Mahay (@AmitMahay1) reported

    @virginmedia Okay and my issue????

  • TrishTheHat T M (@TrishTheHat) reported

    @virginmedia Before I do that how will this help with the laptop outlook account outgoing emails?

  • amortgagenow A Mortgage Now (@amortgagenow) reported

    @virginmedia do we have broadband issues in TW12?

  • Vivsnewtwits Vivi H (@Vivsnewtwits) reported

    I can cancel by calling a call centre I cannot get through to - or in writing. Even though you can send my bill via email, oddly I cannot cancel via email. Double standards @virginmedia Surely if you have an email address attached to my account, I can email you to cancel?

  • GH12117243634 GH121 (@GH12117243634) reported

    @virginmedia @AdilConsultant How did you get the WhatsApp number please? I need to call to cancel but keep being cut off. I can’t cope with listening to Ed Sheeran on repeat for an hour again.