Virgin Media Outage Report in Girton, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Girton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Girton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Girton, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge and Huntingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Huntingdon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Girton, England
Latest outage, problems and issue reports in Girton and nearby locations:
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
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Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.
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perscableu
(@perscableu) reported
from
Cambridgeshire, England
@virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@VoteBrexmas @Beckski93 @virginmedia To be honest, I tried speed running uncharted at the beginning of the year, still not completed it. Being a parent sucks at times.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia oh look. More issues. Now my V6 box takes an age when playing TV shows I have recorded. Gives a blank screen then loading symbol.
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia why can I never get through to your support team.
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia Yes says 30 mins again. But the main status site says no issues.
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂
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karen mackintosh
(@k10Aug) reported
from
Cambridgeshire, England
@weemazsmith @virginmedia Yes had that & it wasn't until I cancelled everything that I got the DD issue. If you don't want to leave them, ask for disconnection, they have a different attitude, but the issues re connection continued for me xx
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@KnownAsStiles @virginmedia I’m quite confident you could fix their problems.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia It's back on now. But had a loss of service for a whole day pretty much.
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alice Thompson
(@A_Thompson1994) reported
@virginmedia on hold for 45 mins. I finally speak to someone and they put me on hold to check something. Five minutes later they hang up. Can anyone help me? #urgenthelp
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gary jenkins
(@GaryGazzjenks) reported
@virginmedia Also I am paying for the fast 500mb service but at times get an unbelievably low of under 2 mb. I have checked all leads are connected properly and tight. I have moved the hub so it's not obstructed. I have tried removing the 2.4 gb option. I have tried everything but nothing
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Sky Rocket Tips
(@SkyRocketTips) reported
@virginmedia @19stacey83 This service is absolute trash WiFi on and off every 3 mins been like this for weeks can’t get through to anyone service checker saying everything is fine
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Sʸɱ°ɲ ¯\_(ツ)_/¯
(@szesc) reported
@virginmedia Hi, I have submitted a complaint and notice to cancel broadband and mobile accounts. Moving BB to TalkTalk at £14pcm (6mth) then £28pcm for 150mbs, instead of your £39.50 for 50mbs. Mobile moving to Three with 30gb data for £14pcm. 50% more than with @virginmedia
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London Dating Coach
(@RNewDatingCoach) reported
@virginmedia No one ever answers the phone and there is no queuing system. Even my complaints won't send. How can I leave Virgin or get my problem fixed?
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gary jenkins
(@GaryGazzjenks) reported
@virginmedia This has been happening for a long time and I constantly have to re boot my hub or just wait for it to come back on...this is obviously unacceptable Please can you help ?
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Harpreet
(@hkaur319) reported
@virginmedia having serious internet issues and cannot get through to your help lines. Please advise keep being booted out of work meetings 🤬🥶😭
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Tim Morris
(@TimMorris) reported
Nice to be kept on hold for more than an hour, pushed between three teams and then hung up on, with no resolution and no idea when my internet will be connected because of @virginmedia’s scheduling issues.
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Stacey Mcintyre (Sam McIntyre)
(@19stacey83) reported
@virginmedia I’ve restarted it twice today. My neighbor having same issues so it’s not my hub it’s the service and you have just put the price up, it’s not good enough
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Nihal Singh Matharu
(@NihalMatharu) reported
@virginmedia the worst service ever been on call for past 2 hours no answer still on hold no one answering chat service pathetic service the worst of all I'd rather be with @SkyUK