Virgin Media Outage Report in Girton, Cambridgeshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Girton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Girton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Girton, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon and Great Shelford.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Huntingdon |
Wi-fi | |
| Cambridge |
Internet | |
| Huntingdon |
Internet | |
| Huntingdon |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Girton, England
Latest outage, problems and issue reports in Girton and nearby locations:
-
#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!
-
Fliss
(@fliss2210) reported
from
Saint Ives, England
@virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful
-
Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update
-
JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia has the worst customer service I have ever experienced in my life. Issue after issue after issue and still no resolve.
-
Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)
-
Matthew James
(@LordyGibs) reported
from
Cambridgeshire, England
@virginmedia Yeah that’s all I can do but it’s happening a lot lately! We have to work from home and it’s affecting our jobs due to poor WiFi.
-
Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
After all these years, @virginmedia still manage to provide the single worst support or customer service system I've ever experienced. They continue to find more and more innovative ways of preventing you talking to anyone, either by phone or chat. How *do* people get through?
-
Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting
-
Matthew James
(@LordyGibs) reported
from
Cambridgeshire, England
@virginmedia Hi, it’s a problem in the area, i done a reset job yesterday, I useless wireless connection.
-
Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.
-
NIKKI STOCK | Mentor| Marketing|Networker|
(@NikkiMentoring) reported
from
Fenstanton, England
@zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.
-
JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia No, I get my bill every month month via email it’s never been an issue in the past
-
Marcus Deaves 🍸
(@MarcusDeaves) reported
from
Willingham, England
@virginmedia your customer service is a cheap, lazy farce. Your ‘new sim’ won’t work. You have NO telephone support and your website is designed to frustrate. You’re killing me. #NotAVirgin #VirgInTheBin #HangYourHeadInShame
-
Keir Macintosh
(@keir_macintosh) reported
from
Cambridgeshire, England
@virginmedia We are new to virgin media and tbh it’s a bit crap. It needs to get better quickly. We are paying for fibre and have a few average service and super spotty service.
-
Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?
-
JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia Hi, I’ve signed up but received no email from VM to verify my email. To add to that my broadband has gone down as well.
-
JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
The irony in @virginmedia using the hashtag stay connected, literally have never been so frustrated with broadband in my life. I spend more time resetting the router and checking service status than I do actually using the internet
-
#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.
-
Tom Bowran
(@tombowran) reported
from
Willingham, England
@virginmedia i need you to call me. No internet is unacceptable when we’re all working from home. Making it impossible to find a phone number to also get help is also a joke.
-
Elizabeth Buie (she/her)
(@ebuie) reported
from
Cambridgeshire, England
Dear @virginmedia — you've cut me off a day early; I'm not moving house until tomorrow and was expecting to have service through the end of today. I don't find a customer service phone number on your website. Can you help? I'd be grateful!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Chazz Coombes
(@CharlesCoombes) reported
@virginmedia quick question? I am with yourself & on O2 for my mobile phone network & i see that i can get extra benifits such as boosted internet speeds to the next availble level & double data on o2 pay monthly plan. Can you explain when this will apply to my account?
-
RichardBrown
(@MinorPlaces) reported
@garius @NOWTV I had similar problems with @virginmedia. It seems silly, but a letter emailed to their operations director got some action.
-
Catherine Mawn
(@Dollydealer) reported
@virginmedia Yes, only just though. Will be arriving between 15:30 & 17:30 today. Really not happy with the service from @YodelOnline .
-
Dave Angus 💙💛
(@WAFLL_1919) reported
@virginmedia I have a reference number from the resolution tram if you want to take this offline? But more that happy to express my dissatisfaction to a worldwide audience if you like? @LutzSchueler
-
nmkl pjkl ftmch
(@nmklpjklftmch) reported
@virginmedia just rang your customer service dept about our bad Internet connection the call handler was incoherent and didn't help at all but did try and sell us stuff (we think). we're now considering changing our supplier .your customer service is shockingly awful
-
Wayne Quigley
(@squigsie1) reported
@virginmedia hi why has cartoon network disappeared from my service asking me to add it as an upgrade when it was in my package that you agreed to give me 😤
-
Iain
(@IainRobertBend) reported
@virginmedia with the world. Maybe public shaming is the best approach, but judging from other forums I’ve seen and the number of people with similar issues, you just don’t give a $h** about your customers. It’s just left to me to warn anyone else thinking of doing business with you. 3/3
-
ROGER BINKS
(@RogerBinks) reported
@virginmedia The terrible Cx, billing, Comms
-
Brendan
(@moore0602) reported
@virginmedia Non of the depts communicate, internet in house is appalling. Offered pods - great. Ring to order pods and told need more diagnostics despite previous handler changing package etc and offering pods. Hang up on useless CS advisor, phone again and v helpful lady orders pods 1/
-
jim sinnott
(@JimSinnott) reported
@virginmedia Your website refuses to accept complaints. I'm thinking this is definitely a parody account. How do I make a complaint??? I am taking this as my official complaint start time. You have no method of receiving complaints... I'm in your long grass.