Virgin Media

Virgin Media Outage Report in Girton, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Girton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Girton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Girton, Cambridgeshire, England 01/09/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Girton, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Wi-fi
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Girton, England

Latest outage, problems and issue reports in Girton and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @virginmedia This just says I’ll still have to pay £5 a month surely your WiFi should work correctly ,we never had this problem before so surely this means there’s a problem , we can’t afford another £5 a month as we are paying nearly £80 now

  • Porluss Porlus (@Porluss) reported from Hemingford Grey, England

    @virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @virginmedia We were told on one call it was showing a fault and they would get someone to call but that was two months ago ,nobody ever rang ,if I use my phone or a different iPad you can see the signal disappear often but then other times It will be fine ,just in that room though

  • scaryscorpio Deirdre Creevey-Murphy (@scaryscorpio) reported from Cambridgeshire, England

    @virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!

  • Speak2Doctor Priyadarshini Bhattacharjee (@Speak2Doctor) reported from Cambridgeshire, England

    @virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    Cant watch the game becomes my ******* WiFi is still down @virginmedia absolutely rubbish service

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @AmazonHelp I did exactly this last time and you couldn’t help me and sent me to virgin media , I spent ages taking to you about it

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @virginmedia No not had chance to ring them yet I assumed it would be an Amazon issue but they didn’t have a clue either

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Just took me to the service checker again

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia I have no WiFi or TV service. What am I paying for?!?!

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @Katy1207L @virginmedia I’ve already rung 4 times about this issue I’m just getting nowhere

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Back up and running, but not happy with the service

  • Hoousty Kevin Houston (@Hoousty) reported from Bar Hill, England

    @virginmedia This issue never got resolved, shocking service

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @virginmedia We have been ringing for several months now trying to sort this out ,the wife in the hub room and wired are fine it’s just in our other main room it has days where it cuts out ,I’ve done all the required self help ,used to app to scan the room to black spots but doesn’t find any

  • SmithS4dtpt98nv Nick Smith (@SmithS4dtpt98nv) reported from Sawston, England

    @virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service

  • Jenacious_D Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England

    @dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.

  • Jenacious_D Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England

    @virginmedia My internet is down. Rebooting the router hasn’t worked.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Dottty_ x (@Dottty_) reported

    @virginmedia This showed on my laptop and mobile. Therefore I feel this an issue with virgin rather than myself….

  • Play_Kiseki Kisekiment (@Play_Kiseki) reported

    @virginmedia ur service is slow and awful

  • PhilippeDegand1 Philippe Degand (@PhilippeDegand1) reported

    @virginmedia why are there so many people with connexion issues Virgin media? So many people can't even work from home. This happens too often. No excuse is acceptable. Shall i only pay a part of my bill? What will people be compensated with?

  • gilliandarcy1 Gillian (@gilliandarcy1) reported

    @virginmedia Yes ! Next month the 12th of January!! This really is appalling service, especially seeing as your rep knocked on my door in the middle of a pandemic and offered then signed me up for a service you clearly cannot provide. (And you knocked my fence down laying your cables)

  • gilliandarcy1 Gillian (@gilliandarcy1) reported

    @virginmedia I've explained it ten times over on the phone, on your chat service, on facebook and now twitter. Your reps constantly hang up and hand out telephone numbers to departments that are closed, you've promised without fail to call me back, zero calls received !

  • izzie_xox Isobel Bannister (@izzie_xox) reported

    @virginmedia If I called up as a new customer I get the same installation date as a new customer - why? When mine has already been booked and should have already been fitted. How can this not be understood?

  • GymstitutionUK GYMSTITUTION (@GymstitutionUK) reported

    @virginmedia If you understood more effort would be being made to resolve a problem your team caused faster. Can you send me a direct contact number for cancellations?

  • izzie_xox Isobel Bannister (@izzie_xox) reported

    @virginmedia My complaint has gone through which a reply can come back in 28 days! Nobody has called me when I was told I would get a call. I have no choice but to contact a very senior member now

  • 8_lee OSC⭐️⭐️ (@8_lee) reported

    @virginmedia my on demand ain’t working properly keeps freezing every other minute. Nothing but problems with virgin since the day I got it

  • zichrini Zichrini (@zichrini) reported

    @virginmedia I am appaled by your service (or rather the lack of it), we've had our broadband installation delayed YET AGAIN - we've been now waiting for almost 6 weeks! That's 6 weeks of working from home using our mobile internet and paying extra for the 'privilage'.