Virgin Media Outage Report in Fen Drayton, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fen Drayton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fen Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Fen Drayton, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Huntingdon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fen Drayton, England
Latest outage, problems and issue reports in Fen Drayton and nearby locations:
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Matthew James
(@LordyGibs) reported
from
Cambridgeshire, England
@virginmedia Yeah that’s all I can do but it’s happening a lot lately! We have to work from home and it’s affecting our jobs due to poor WiFi.
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Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
After all these years, @virginmedia still manage to provide the single worst support or customer service system I've ever experienced. They continue to find more and more innovative ways of preventing you talking to anyone, either by phone or chat. How *do* people get through?
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia Hi, I’ve signed up but received no email from VM to verify my email. To add to that my broadband has gone down as well.
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NIKKI STOCK | Mentor| Marketing|Networker|
(@NikkiMentoring) reported
from
Fenstanton, England
@zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.
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Gareth Iain (BrewWeasel)
(@GarethIain) reported
from
Cambridgeshire, England
@virginmedia is the hands down the worst broadband provider I’ve ever encountered
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Fliss
(@fliss2210) reported
from
Saint Ives, England
@virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful
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Suki Sharples 🕷
(@sukishar) reported
from
Cambridgeshire, England
@virginmedia Again no internet in CB1! Terrible service...
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Tom Bowran
(@tombowran) reported
from
Willingham, England
@virginmedia i need you to call me. No internet is unacceptable when we’re all working from home. Making it impossible to find a phone number to also get help is also a joke.
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.
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Victor Sacks
(@SmartSacks) reported
from
Brampton, England
@vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia No, I get my bill every month month via email it’s never been an issue in the past
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.
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Matthew James
(@LordyGibs) reported
from
Cambridgeshire, England
@virginmedia Hi, it’s a problem in the area, i done a reset job yesterday, I useless wireless connection.
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Andrew “2 m away” Harmsworth
(@harmsy) reported
from
Oakington and Westwick, England
Virgin Media. Two words synonymous with Customer Disservice.
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
The irony in @virginmedia using the hashtag stay connected, literally have never been so frustrated with broadband in my life. I spend more time resetting the router and checking service status than I do actually using the internet
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now
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Elaine Freeman
(@ElaineFTans) reported
from
Saint Neots, England
@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia you are not working again.
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia has the worst customer service I have ever experienced in my life. Issue after issue after issue and still no resolve.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cormac
(@csfalvey) reported
@VirginMediaIE any chance I could get some customer service today? Broadband & TV gone completely and no way of getting any help with it!#virginmedia #virginmediadown
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Ian Bousfield
(@Bousyian) reported
@virginmedia - experiencing the worst possible customer service ever. Technical can't resolve, Customer Care can't resolve, Website account 'bad gateway' responses when accessing online help from my account - @virginmedia DM me with some way of contacting a UK account manager.
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Pete Thrale
(@PThrale) reported
@yh2rdw4nhw @virginmedia I’ve gone with Vodafone and I’m much happier I might not have 10000mb download speed but if it goes down it also has a dongle with mobile data so it uses that #Vodafone
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Ian Bousfield
(@Bousyian) reported
Hi @richardbranson as Dr yes at Virgin, anything you can do about the appalling UK service of a longstanding Virgin customer? Looking at the @virginmedia tweets it appears i'm far from alone
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Oscar Finn
(@Oscarfinnmedia) reported
@virginmedia another outage 😭
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Sarah
(@hotdogbetty) reported
@virginmedia 55 mins into the man’s break the chat reset and started again from scratch asking me all the security questions, my name etc. now back to waiting for retention team AGAIN which I’ve been doing now for nearly 8 hours. Terrible service
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Kyle Whittall
(@kylewhittall) reported
@virginmedia internet and tv down AGAIN, charging us more than ever for the privilege, what’s the quickest cancellation method? sick of justifying a huge charge for **** service and advice, and zero customer care, and yes I’ve tried resetting my box and my router before you ask
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Jat Singh
(@Jatsingh7) reported
@whyk78 @virginmedia I agree 100%, the service has been terrible and they just don’t care about existing customers
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Peter Totays
(@p_tar) reported
@virginmedia Hi, one direct debit for broadband in my old property, I left in early 2017. And a second one for broadband in my current property where I’ve lived in since early 2017. I informed VM when I moved to cancel the old contract and setup service in the new property.
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Ian Bousfield
(@Bousyian) reported
@virginmedia The service and contract update I’ve been promised and confirmed 4 times that still has not happened - wrong contract, wrong kit sent, no action by customer svs etc…