Virgin Media Outage Report in Fen Drayton, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fen Drayton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fen Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Fen Drayton, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon, Saint Neots and Chatteris.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Wi-fi | |
| Huntingdon |
Wi-fi | |
| Cambridge |
Internet | |
| Huntingdon |
TV | |
| Cambridge |
Internet | |
| Cambridge |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fen Drayton, England
Latest outage, problems and issue reports in Fen Drayton and nearby locations:
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@steveeejg It looks like to get a basic fibre service it might be around £25 and for higher speed from about £40 monthly. One test is will they charge to plug a home phone into a router and allow a landline no to be transferred? Virgin Media charges, putting the monthly rate up to about £55
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Esther Robertson
(@Rosie_flute) reported
from
Cambridgeshire, England
@virginmedia Broadband and TV down again Can not get though on my he phone Any have any ideas what to do????? Please don’t ask me to reboot Tried that
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Martin Jones
(@MHartleyJones) reported
from
Cambridgeshire, England
@virginmedia claim on my ever-increasing monthly bill: “Looks like you’ve made some changes”. All I did was complain that their TV box wasn’t working. Still haven’t received the new one either. Customer service? Forget it.
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
@virginmedia Yeah it's not WiFi because it's affecting my pc which is connected via an Ethernet cable to the back of the hub. Just now it went down and came back up but there was no change to the lights on the hub.
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Adam Moghadas
(@Adam_CFLP) reported
from
Cambridgeshire, England
@virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Deirdre Creevey-Murphy
(@scaryscorpio) reported
from
Cambridgeshire, England
@virginmedia do you know if there if there are connection problems in the Cambridge area? We've been offline for about 45mins now. Done everything required, and nothing.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Showing on the status page now (along with Cable TV outage)
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Claire Dyer ⚯͛ ⁷
(@cdyer98) reported
from
Great Shelford, England
@virginmedia internet down in cb22 . system checker says nothing is wrong and fiancé is fast asleep (and knows all the passwords) so can’t get through to report the issue- usual 12.30 drop (5mins ish) happened and then it cut off completely at 4.20am
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Martin Jones
(@MHartleyJones) reported
from
Cambridgeshire, England
For a while now, I’ve been dissatisfied with the performance of my elderly rented @virginmedia TIVO TV box. Tonight it ceased to function, so I phoned for a fix. I didn’t get a fix. Instead the operator tried to sell me a new one at extra cost. Not a happy bunny!
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
Hey @virginmedia why is my Internet up and down like a yoyo this morning? Are your systems breaking down under the load of people completing the census or something?
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Bertie Bird draws
(@Techno_boy_Gili) reported
from
Cambridgeshire, England
@virginmedia Fix time was by 15:00. Yea and now it’s 15:00 I have service. Convenient. This happens all to often. 5 plus hours of no service. Special after speaking with the customer service team about the so called service improvements. Where are these so called service improvements???
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia broadband service outage in CB24 since 10.00am. Service status not showing any issues but equipment check is failing
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.
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Dani Oliver 🏳️🌈🇪🇸🇬🇧🇯🇵
(@danoliverm) reported
from
Cambridgeshire, England
@emmalouwillcox @virginmedia 😩 I’ve also been a victim in the past and their customer service is awful. Good luck!
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cj hubbard
(@ir_427) reported
from
Cambridgeshire, England
@virginmedia We're on M100 fibre. Speed isn't the issue. The issue is that whole thing stops working for no clear reason; no warning lights, no issues on the service check website. It takes out all the devices at once. And it's been getting worse since the bill increase was announced.
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia - Hello, for some reason it seems my phone has been disconnected and I cannot even get a signal to see what’s happened 🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin
(@HiMartinHere) reported
@virginmedia How can I order WiFi boosters when your awful customer service staff put me on hold then hang up on me after spending 20 minutes in the automated menu? Can you help?
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Berto
(@8ertieBhoy) reported
@virginmedia customer of 14 years. Have tried to resolve very patiently over the last few months the issue of noisy V6 box. (Onto my 3rd box now in last 10 days) This is a very well known issue within virgin community for last 3 years so why are your employees oblivious to it..
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Robert Lindsay
(@RobertL87624765) reported
@virginmedia Been there back to a bot i need to speak to a person from Earth that will help me. Been trying for two days now...losing patience?
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wellhellovince
(@wellhellovince) reported
@virginmedia no service in PO4 since midday. I can live without it, but what recompense do we get for payment of a service we're not getting? Cuts both ways.
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Craig Stevens
(@craig100) reported
@virginmedia Thanks, but not looking forward to negotiating your phone service again today. It's a nightmare. Which dept do I need to get to. Would be nice to hit it first time ;)
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Calum
(@calumcolton) reported
@christmasDean2 @virginmedia Do you know if they are actually working on the issue that is disrupting S2 or could it be one of Virgin Media’s many issues?
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Wendy Johnston 💙
(@WendyJohno) reported
@virginmedia @NetflixUK who do I need to contact to get some real help regarding my Netflix account being hacked and your recovery link doesn’t work and therefore Netflix are unable to help me. This has been ongoing since 16 March and I’m no further forward.
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Kyle
(@KylePassmore3) reported
@virginmedia your customer services refusing to let me cancel my contract because I don’t have my ‘next bill date’ but they can’t tell me where to get the information, so they ended he call. Solidifying why I’m cancelling.
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Charlie
(@Audacious_UK) reported
@virginmedia hi having problems with my internet over the last few days, can’t keep a stable connection, constantly dropping and then taking ages to reconnect , meant to be getting 200mb
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Berto
(@8ertieBhoy) reported
@virginmedia Tbh I am pretty shocked that you would even send out refurbished boxes to customers without even telling them or denying that you do. If there’s an overall issue what are you doing about it? This is why I would prefer to speak to someone direct.