Virgin Media Outage Report in Warboys, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Warboys, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Warboys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Warboys, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Peterborough, Huntingdon and March.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
TV | |
| Huntingdon |
Internet | |
| Huntingdon |
Total Blackout | |
| Peterborough |
Internet | |
| Peterborough |
Wi-fi | |
| Peterborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Warboys, England
Latest outage, problems and issue reports in Warboys and nearby locations:
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Elizabeth Buie (she/her)
(@ebuie) reported
from
Cambridgeshire, England
Dear @virginmedia — you've cut me off a day early; I'm not moving house until tomorrow and was expecting to have service through the end of today. I don't find a customer service phone number on your website. Can you help? I'd be grateful!
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting
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Rob Grimwood 🇬🇧
(@FFBritBaller) reported
from
Yaxley, England
Nearly just got scammed by a fake @virginmedia account. Silly me for thinking they actually wanted to contact me about my issue.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)
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Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
Would love to watch the new Spitting Image getting so much hype, but paying £6 a month for yet another streaming service, with the added privilege of having to bodge a cable from my iPad to watch it on TV because it's not on Virgin Media or PS4? No thanks. #SpittingImage
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.
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Matty Maltby
(@MattyMaltbyX11) reported
from
Cambridgeshire, England
@virginmedia you should know that Leon working in CB5 Cambridge right now has single handedly just saved you a loyal customer on top packages & business package! After 20 years I had enough but he’s just landed you 18 months to see how you improve! Top worker, needs promoting!
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?
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Marcus Deaves 🍸
(@MarcusDeaves) reported
from
Willingham, England
@virginmedia your customer service is a cheap, lazy farce. Your ‘new sim’ won’t work. You have NO telephone support and your website is designed to frustrate. You’re killing me. #NotAVirgin #VirgInTheBin #HangYourHeadInShame
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia poor poor internet again. No call back after 3 weeks. #btinternet
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
The irony in @virginmedia using the hashtag stay connected, literally have never been so frustrated with broadband in my life. I spend more time resetting the router and checking service status than I do actually using the internet
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
@virginmedia How ironic that you're advertising your broadband on the day that it's down for planned maintenance
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CHRISTOPHER HORTON
(@HORTONSpurs1975) reported
from
Cambridgeshire, England
@virginmedia your service is a shambles can't speak to anyone.. can't pay my bill...
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?
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Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
After all these years, @virginmedia still manage to provide the single worst support or customer service system I've ever experienced. They continue to find more and more innovative ways of preventing you talking to anyone, either by phone or chat. How *do* people get through?
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update
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Fliss
(@fliss2210) reported
from
Saint Ives, England
@virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful
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Rob Grimwood 🇬🇧
(@FFBritBaller) reported
from
Peterborough, England
@virginmedia Turning it off and turning it back on will not fix this issue. I refuse to pay for a booster too, i pay enough each month for a sub-par service.
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Keir Macintosh
(@keir_macintosh) reported
from
Cambridgeshire, England
@virginmedia We are new to virgin media and tbh it’s a bit crap. It needs to get better quickly. We are paying for fibre and have a few average service and super spotty service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen
(@BLOOD202) reported
@skytv poor form putting prices up in the middle of a pandemic, roll on June when I can ditch you lot.... Hello @virginmedia
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Doug Wells
(@DougWells94) reported
@virginmedia Hey, we have our ‘Service Request’ date and the ‘engineer installation’ date booked in. However the ‘Service Request’ has been ignored on 2 occasions and automatically rebooked. The phone teams say they have no control over that as it’s a sub contractor.
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BrightKnight
(@BrightKnight15) reported
@virginmedia Sure, just hire me staff, train them better, and be more professional. Oh, and get your Internet working reliably, y'know like all the time? And respond to complaints. At least within recommendations set by the regulators - you haven't even answered my chase up of the complaint
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John lumb
(@Johnlumb67) reported
@virginmedia Well with the service provided by VM it would need to be a dial up or non Internet based game.
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Rowan Coleman
(@rowancoleman) reported
@virginmedia hi virgin. My vulnerable elderly mother’s phone not working. Through your automated service I Cant get an engineer to her until sat morning 8 - 12 She is at risk of falling abs her alarm also goes through phone line. Can I talk to a human please?
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Chris 🏳️🌈
(@strutcakes) reported
@virginmedia My internet is currently down in Vauxhall, SW London. Can you confirm if there is a fault in the area?
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Jon Blanchett
(@JonBlanchett) reported
@virginmedia Yeh there is I've had to upgrade all phones to unlimited 4g as most of the time we are using that as the WiFi is so terrible
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Rowan Coleman
(@rowancoleman) reported
@virginmedia Gah! I don’t have time fir this I just want to speak to a human being about my elderly mum!! (I realise this is not fault) but SURELY it’s possible to solve this without me doing my own tech support?
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Larah Yearwood
(@larahyearwood) reported
@virginmedia Yes it’s a webpage. Trying to get online but I can’t. I’m having to hotspot but I don’t have unlimited data. Need my wifi back ASAP. I called your customer services and they kept asking for a password... Had no idea what they were on about, so it went no further
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keep left
(@BillyMeaney1) reported
@virginmedia I even had customer service staff lie to me and tell me it was because roadworks were taking place that the pre-install work was being delayed. To then be told that a wayleave form had not been processed, 3 months after being told the work was complete, is ridiculous.