Virgin Media Outage Report in Warboys, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Warboys, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Warboys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Warboys, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Huntingdon, Peterborough, March and Chatteris.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
Wi-fi | |
| Peterborough |
Internet | |
| Peterborough |
||
| March |
TV | |
| March |
Internet | |
| Peterborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Warboys, England
Latest outage, problems and issue reports in Warboys and nearby locations:
-
Smeds
(@paul_smedley) reported
from
Peterborough, England
@virginmedia No reported issues now or last night, happening two or three times a day at the moment
-
Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@VoteBrexmas @Beckski93 @virginmedia To be honest, I tried speed running uncharted at the beginning of the year, still not completed it. Being a parent sucks at times.
-
karen mackintosh
(@k10Aug) reported
from
Cambridgeshire, England
@weemazsmith @virginmedia Yes had that & it wasn't until I cancelled everything that I got the DD issue. If you don't want to leave them, ask for disconnection, they have a different attitude, but the issues re connection continued for me xx
-
Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia why can I never get through to your support team.
-
#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
-
Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.
-
Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
@virginmedia No problem! Hub 3. Speed just not as hoped. It's some sort of street-to-house issue, acknowledged by a technician on a previous visit. Separate (Google) WiFi is rock solid.
-
Andrew palmer
(@palmer606) reported
from
Peterborough, England
@virginmedia Wanted to change my package and remove movies/sports as getting expensive but thinking may just cancel and go back to sky
-
cathy
(@TrueloveCathy) reported
from
Peterborough, England
@virginmedia Please advise the best time to contact customer services!! Have been trying for days and on hold constantly
-
Simon Worsfold
(@simonworsfold78) reported
from
Peterborough, England
@virginmedia 47 mins waiting for u to pick up the phone for customer services is just beyond a joke. Pull your finger out !
-
karen mackintosh
(@k10Aug) reported
from
Cambridgeshire, England
@weemazsmith @virginmedia Oh god Maz, I left them 4 yrs ago, nothing but trouble & customer service were always rude & dismissive, I also found they were still taking direct debits for a mobile phone contract 2 months after it was terminated! Bin them!! Xx
-
Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
-
Paul Allen
(@PaulAllen007) reported
from
Whittlesey, England
@StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .
-
Adrian Caswell
(@CaswellAdrian) reported
from
Peterborough, England
@virginmedia have hit another low after the last price hike. No internet, TV or phone since at least 3pm and poor help over the phone. Repair deadline has passed. Time for a change.
-
Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
@virginmedia I realise Twitter is not the best place to have this conversation but your online agent couldn't organise any help ("the system won't let me") unless I found someone with a different laptop, so it seems worth a shot.
-
#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.
-
Richard Moses
(@Richardjmoses) reported
from
Peterborough, England
@virginmedia They haven’t tried to call on over two months now. When in you tell me they will call them never do. I think I will need to go to the ombudsman as this had been ridiculous
-
Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
-
cathy
(@TrueloveCathy) reported
from
Peterborough, England
@simonrim @virginmedia Cannot get through to customer services with waiting times over 1 hour. In response to a recent tweet complaining about this they directed me to ring customer services to discuss further 🤣🙄
-
#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Caitlin
(@caitlinfballard) reported
@virginmedia I’ve tried multiple times now. Can you help me please?
-
Drew
(@drewwrintmore) reported
@virginmedia Trying to use online help - what a joke - click on help - choose the help you want - then asks you to sign in and then you go back to my virgin home and have to click help ( which signs you out ) then get stuck in a loop of signing in and not getting the help - what a joke
-
Tanya Shields
(@TanyaShields458) reported
@virginmedia how do we get in touch? Phone line doesn’t ring, your online chat isn’t helpful. Broadband is horrendous and need help. #poorcustomerservice
-
vegan_footqueen 👣
(@Vegan_footqueen) reported
@virginmedia When I call it doesn't even connect- just hangs up. My phone is working as I just spoke to EE. Why can't I log on either? I really need to cancel before you take another payment!!
-
Leanne Rylance
(@leanne_rylance) reported
@virginmedia No there’s never a problem in the area. Your internet is just crap
-
Steve PW
(@blackrun42) reported
@virginmedia @virginmedia Had unresolved problem with TV service for months now, complaints ignored/no response paying for services I can’t get, now to be informed price going up, tried to ring numerous times unable to get a line or get through. Can’t even get through to cancel my contract!!
-
Iain
(@Pilotiain) reported
@virginmedia my internet is down and has been since 8am. Your phone line is none existent. How do I get in touch with an actual human?
-
highton design studio
(@askhighton) reported
@virginmedia Will be making a written complaint today regarding disastrous service. #media @Ofcom
-
Shaun Haigh
(@SHaigh92) reported
@virginmedia Irrespective of budget, I don’t think it sends a good message out to existing customers that their loyalty is valued at £1080 more expensive than a new customer joining. I’ll get him to send a text, but I think he may look at competitors now.
-
Jon
(@JMilner19) reported
@bt_uk FINALLY got 98mbps download from @virginmedia COMPARED to @bt_uk giving me 0.14 MBPS AND REFUSING TO REFUND/ HELP. DO NOT USE BT, SERVICE ISN’T FIT FOR PURPOSE. #broadband