Virgin Media

Virgin Media Outage Report in Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cambridgeshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambridgeshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cambridgeshire, England 12/19/2025 04:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge and Huntingdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge TV
United KingdomCambridge Wi-fi
United KingdomCambridge TV
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cambridgeshire, England

Latest outage, problems and issue reports in Cambridgeshire and nearby locations:

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Back up and running, but not happy with the service

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    Cant watch the game becomes my ******* WiFi is still down @virginmedia absolutely rubbish service

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Internet down again?!?! Dial up was more reliable then your supposed super fast broadband. Waste of money

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @virginmedia Thanks I did finally mange to get hold of someone and an engineer coming Saturday , wasn’t too pleased with the lady saying if any of your equipment was damaged we would be fined , that’s a horrible thing to say

  • scaryscorpio Deirdre Creevey-Murphy (@scaryscorpio) reported from Cambridgeshire, England

    @virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Just took me to the service checker again

  • Jenacious_D Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England

    @virginmedia My internet is down. Rebooting the router hasn’t worked.

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK

  • kelvin_fagan Kelvin Fagan (@kelvin_fagan) reported from Cambridgeshire, England

    @virginmedia What is the current status of the outage in #cambridge ? please. I guess its all down to the roadworks on #miltonroad I wonder what other utilities will get damaged over the next 2 years of chaos in the #cb4 area of the city.

  • Jenacious_D Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England

    @dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.

  • Porluss Porlus (@Porluss) reported from Hemingford Grey, England

    @virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.

  • ChrisRandWrites Chris Rand (@ChrisRandWrites) reported from Huntingdon, England

    @virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia I have no WiFi or TV service. What am I paying for?!?!

  • Speak2Doctor Priyadarshini Bhattacharjee (@Speak2Doctor) reported from Cambridgeshire, England

    @virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.

  • kelvin_fagan Kelvin Fagan (@kelvin_fagan) reported from Cambridgeshire, England

    @virginmedia A reboot of the hub seems to have resolved my wifi issues, thanks!

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @AmazonHelp I did exactly this last time and you couldn’t help me and sent me to virgin media , I spent ages taking to you about it

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @virginmedia No not had chance to ring them yet I assumed it would be an Amazon issue but they didn’t have a clue either

  • Hoousty Kevin Houston (@Hoousty) reported from Bar Hill, England

    @virginmedia This issue never got resolved, shocking service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ReaBaresHerSoul Walking In My Purpose (@ReaBaresHerSoul) reported

    @virginmedia my Internet worked perfectly for 2 days and then the minute I cancel the engineer it stops working again

  • Bl4ckWinter Simon Terry (@Bl4ckWinter) reported

    @virginmedia it's a sad day for me,after being a virgin media customer for my TV Broadcast and phone for over 14yrs it looks like I have to look for a new provider since my package is £30 more than 12mts ago 🙁 @Virgin @richardbranson

  • maria16maria M A R I A (@maria16maria) reported

    @virginmedia We are having major connection issues! Everyday the internet is just cutting out. This evening it has cut out 5 times in the space of 2hours! Tried calling and automated system “ran a test” said it was going to text and nothing!!

  • JNJL1990 Jonathan L (@JNJL1990) reported

    @virginmedia tried to call numerous times, tried a online chat but just some stupid bot telling me to call again! I will just cancel the contract if I'm unable to talk to someone! Alot of offers knocking about atm!

  • TomRea1878 Tom Rea (@TomRea1878) reported

    @virginmedia On phone now for an hour listening to your hold music. No TV for evening and paying for a Wifi which is unstable and keeps cutting out! Get it sorted...awful through lockdown!

  • coops_99 Steve Cooper (@coops_99) reported

    @virginmedia What do I do????? Please just get an engineer round to sort it, this is getting stupid now, been over a week 😡

  • JimboUK71 James Aubrey (@JimboUK71) reported

    @virginmedia no, not particularly! Resetting the router is a daily chore, as various devices have connection issues. Almost want to give up!

  • Lemmy_is_god Nicöla Von Lemmium 💛💙🤟 (@Lemmy_is_god) reported

    @MartinSLewis £38/mth Virgin Media for Fibre-optic upto 100mb broadband, been with them for 8yrs. Have to say, other than the odd outage and the previous modem wearing out, that I've not had any issues, speed is good at c70mbs.

  • castlefacts1 Andy Herrett (@castlefacts1) reported

    @virginmedia @ItsBigZuu @YUAFOfficial Work from home been running internet through iphone hotspot Avoid this company, they take your money and don't provide a service

  • Jackma4Jackman Danielle Jackman (@Jackma4Jackman) reported

    @virginmedia Hi there. I ordered last week, changed my mind the same day and cancelled. I keep getting messages and emails confirming my installation. I’ve spent hours waiting to get through to the call centre to confirm I’ve cancelled with no luck. Please help!