Virgin Media Outage Report in Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridgeshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambridgeshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge and Huntingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
TV | |
| Cambridge |
Internet | |
| Cambridge |
||
| Cambridge |
Wi-fi | |
| Huntingdon |
Wi-fi | |
| Huntingdon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cambridgeshire, England
Latest outage, problems and issue reports in Cambridgeshire and nearby locations:
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Tom Bowran
(@tombowran) reported
from
Willingham, England
ironic that the hold music on @virginmedia ‘s “help line” contains the lyrics “please don’t let me down”. The very reason i’m calling for the upteenth time. 100 hours since i was promised a manager calling back in 48hrs, and 48hrs since they said it would only be another 24 hours
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia I’m using the hub in modem mode. From the logs (which only go back to 9.12am) there are several critical errors coinciding with each outage. It’s looking like the modem isn’t getting a response from VM at that time.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia is there a problem with credentials today. I can’t login to VM and I know my user/pswd is correct.
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Dani Oliver 🏳️🌈🇪🇸🇬🇧🇯🇵
(@danoliverm) reported
from
Cambridgeshire, England
@emmalouwillcox @virginmedia 😩 I’ve also been a victim in the past and their customer service is awful. Good luck!
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
Hey @virginmedia why is my Internet up and down like a yoyo this morning? Are your systems breaking down under the load of people completing the census or something?
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pauline anne jackson
(@paulineannejack) reported
from
Ely, England
Had a big argument with @virginmedia today. On why there is no set channel for @GBNEWS. Feeling concerned they are clamping down on free speach. I have to go on line for it. 😬
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cj hubbard
(@ir_427) reported
from
Cambridgeshire, England
@virginmedia We're on M100 fibre. Speed isn't the issue. The issue is that whole thing stops working for no clear reason; no warning lights, no issues on the service check website. It takes out all the devices at once. And it's been getting worse since the bill increase was announced.
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Martin Jones
(@MHartleyJones) reported
from
Cambridgeshire, England
For a while now, I’ve been dissatisfied with the performance of my elderly rented @virginmedia TIVO TV box. Tonight it ceased to function, so I phoned for a fix. I didn’t get a fix. Instead the operator tried to sell me a new one at extra cost. Not a happy bunny!
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Thanks. It’s just been registered (wasn’t showing when I first looked) and showing an expected fix estimate of 12th Feb 😱
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@camcanary @virginmedia Yes outage around 9.10-9.25 and another one between 9.35-9.45
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia @JohnJef51763960 I’ve added log files to the Virgin community and have been assured that someone will be looking at the issue. From the logging feedback received suggest this is not a customer premises issue.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Yes. Service is restored at the moment but understand it’s an ongoing issue. Usually a short outage (9 minutes) but this was 25mins this time.
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
@virginmedia Yeah it's not WiFi because it's affecting my pc which is connected via an Ethernet cable to the back of the hub. Just now it went down and came back up but there was no change to the lights on the hub.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JohnJef51763960 @virginmedia I didn’t see that issue. My most recent outage was 18.00-18.10 yesterday. No issue was reported on the status page.
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Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@steveeejg It looks like to get a basic fibre service it might be around £25 and for higher speed from about £40 monthly. One test is will they charge to plug a home phone into a router and allow a landline no to be transferred? Virgin Media charges, putting the monthly rate up to about £55
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Aman Coonar
(@AmanCoonar) reported
from
Cambridgeshire, England
@virginmedia Sorry but your Wi-fi delivery, reliability and customer service is a joke
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@camcanary lost @virginmedia at the moment. Nothing on the service status page but this time the Cable Modem is flashing green indicating an outage
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Got through within 2-3 minutes on hold. sepal did a great job diagnosing the problem and reset my password. Thanks for your help
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JohnJef51763960 @virginmedia My neighbour & I are now monitoring & recording the outages. There has been 4 today - all about 10 minutes each. We’re seeing the same problems at the same time so there must be a common fault. It needs @virginmedia to investigate their equipment...
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Deirdre Creevey-Murphy
(@scaryscorpio) reported
from
Cambridgeshire, England
@virginmedia do you know if there if there are connection problems in the Cambridge area? We've been offline for about 45mins now. Done everything required, and nothing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Barry Cook
(@Townendtopman) reported
from
Sunderland, England
@virginmedia It says there’s no issues in my area. So why does my internet keep going off. If it works it’s very rarely high or if it is it’s only for a short time. Then goes off and gives low readings. I’ve reset it and unplugged it from mains etc and still it’s on and off. Annoying
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Bob Clarke
(@bobwclarke) reported
@virginmedia As I said, there are no issues reported for my postcode on that page. When I called it said there are issues for my postcode which will be resolved at 9am. Does that mean 9am tomorrow? Or 9am today, which has passed with the problems persisting. If so what do I do next?
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Chris Loe
(@ChrisLoe) reported
@virginmedia another opportunity to demonstrate your ability to fix broadband issues. You do seem to enjoy the practice. WA12.
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Claire
(@Pinkie277) reported
@virginmedia, what is going on in Blackpool FY4? My net (wired & wifi) has been barely working all day. I've done your test, is says is no issue on the line. I talked to someone & they told me there was both no issues & a known issue. Which is it? And when will it be fixed?
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KroniX
(@KroniiiX) reported
@virginmedia It looks like this engineer didn't fix the local issue considering its been every night since then
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Rahul Mohan
(@RahulMo18120397) reported
@Swaziii8 Maybe she just witnessed how bad the virgin media WiFi is :'(
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Carly
(@Carly71340774) reported
@virginmedia How about just sort it out people are paying enough money just sort the WiFi out I am not messing around Ur WiFi has been crap since lock down began over a year ago
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Carly
(@Carly71340774) reported
@virginmedia I have done all of that as well as rebooted the modem countless times the issue lays with Ur crappy broadband
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Gooner
(@TheG0000ner) reported
@virginmedia It's all over the internet that it's down. Our neighbors say it's down, on the status checker is showing as a problem. This has been going on for over a week.
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bruno
(@brunoforretaa) reported
@virginmedia I WANT HELP PLEASE