Virgin Media outages and service status in Cambridgeshire, England

Problems in the last 24 hours in Cambridgeshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambridgeshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon, and Ely.

City	Problem Type	Report Time
Cambridge	Internet	4 days ago
Cambridge	Internet	4 days ago
Cambridge	Internet	5 days ago
Huntingdon	E-mail	6 days ago
Huntingdon	Total Blackout	12 days ago
Cambridge	Wi-fi	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cambridgeshire, England

Latest outage, problems and issue reports in Cambridgeshire and nearby locations:

• 
  Bertie Bird draws (@Techno_boy_Gili) reported 4 minutes ago from Cambridgeshire, England

  @virginmedia Fix time was by 15:00. Yea and now it’s 15:00 I have service. Convenient. This happens all to often. 5 plus hours of no service. Special after speaking with the customer service team about the so called service improvements. Where are these so called service improvements???

• 
  Munty (@Liam_safe_hands) reported 5 minutes ago from Bar Hill, England

  @virginmedia I have no WiFi or TV service. What am I paying for?!?!

• 
  Lizzie Sagoo (@LizzieSagoo) reported 13 minutes ago from Swavesey, England

  @virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting

• 
  Nigel Leaney (@nleaney) reported 15 minutes ago from Willingham, England

  @virginmedia another 10 minute broadband outage in CB245* which didn’t show on your status page. This seems to be occurring more frequently 😔

• 
  Nigel Craft (@CraftyNigel) reported 15 minutes ago from Ely, England

  @virginmedia Thanks I did finally mange to get hold of someone and an engineer coming Saturday , wasn’t too pleased with the lady saying if any of your equipment was damaged we would be fined , that’s a horrible thing to say

• 
  Elizabeth Speller (@lizziespeller) reported 23 minutes ago from Cambridgeshire, England

  @pbw1000 @virginmedia Same problem here, same timing, also in CB4, now one call told it’s not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work line @virginmedia

• 
  #DocMartin (@GoMcMahon) reported 25 minutes ago from Saint Ives, England

  @virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.

• 
  CHRISTOPHER HORTON (@HORTONSpurs1975) reported 25 minutes ago from Cambridgeshire, England

  @virginmedia your service is a shambles can't speak to anyone.. can't pay my bill...

• 
  Kelvin Fagan (@kelvin_fagan) reported 26 minutes ago from Cambridgeshire, England

  @virginmedia What is the current status of the outage in #cambridge ? please. I guess its all down to the roadworks on #miltonroad I wonder what other utilities will get damaged over the next 2 years of chaos in the #cb4 area of the city.

• 
  Follow @BoSConference it is better than me. (@MarkLittlewood) reported 27 minutes ago from Cambridgeshire, England

  @virginmedia you are not working again.

• 
  🍊Simon Gibson🍊 (@1966SJG) reported 29 minutes ago from Burwell, England

  @virginmedia it’s apparent you have a problem but you are not being honest about it. Can someone please advise when your email system will be fixed. No service for 24 hours now, made a requested password change, an adviser also changed my password. Even been given a fault number.

• 
  Porlus (@Porluss) reported 29 minutes ago from Hemingford Grey, England

  @virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.

• 
  Matthew James (@LordyGibs) reported 32 minutes ago from Cambridgeshire, England

  @virginmedia Hi, it’s a problem in the area, i done a reset job yesterday, I useless wireless connection.

• 
  Scott Westron (@ScottWestron) reported 34 minutes ago from Cambridgeshire, England

  @virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂

• 
  Amit Puntambekar (@AmitP1992) reported 37 minutes ago from Fenstanton, England

  @IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.

• 
  Elizabeth Buie (she/her) (@ebuie) reported 37 minutes ago from Cambridgeshire, England

  Dear @virginmedia — you've cut me off a day early; I'm not moving house until tomorrow and was expecting to have service through the end of today. I don't find a customer service phone number on your website. Can you help? I'd be grateful!

• 
  Dan Jackson (@danj2k) reported 39 minutes ago from Cambridgeshire, England

  @virginmedia Yeah it's not WiFi because it's affecting my pc which is connected via an Ethernet cable to the back of the hub. Just now it went down and came back up but there was no change to the lights on the hub.

• 
  Nigel Leaney (@nleaney) reported 44 minutes ago from Willingham, England

  @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

• 
  Martin Jones (@MHartleyJones) reported 54 minutes ago from Cambridgeshire, England

  For a while now, I’ve been dissatisfied with the performance of my elderly rented @virginmedia TIVO TV box. Tonight it ceased to function, so I phoned for a fix. I didn’t get a fix. Instead the operator tried to sell me a new one at extra cost. Not a happy bunny!

• 
  Nigel Leaney (@nleaney) reported 59 minutes ago from Willingham, England

  @virginmedia broadband service outage in CB24 since 10.00am. Service status not showing any issues but equipment check is failing

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Still me (@Saqqara) reported 2 minutes ago

  @virginmedia friend in the LU5 area has just called and has no internet or phone, do you have problems in the area and if you do any timeframe on a fix?

• 
  zach close YT (@ZachcloseYT) reported 2 minutes ago

  Seriously @virginmedia you canceled our contract with you before it even run out just because you have sued and you raised the price to over 200 pounds a month that we can't afford and the rubbish service doesn't even work and I don't want a reply from ai I want a person to reply

• 
  m a t t (@weyland76) reported 4 minutes ago

  .@virginmedia my TV box will not record anything. Every recording says "recording failed due to a technical issue" but I have no idea what that issue is?

• 
  AG10CookingSzn (@AG10szn) reported 5 minutes ago

  @eternalelneny @virginmedia Well done mate, chuck a couple of minimum wage workers under the bus who are working to fix your wifi so you can goon at home. Selfish prick

• 
  Chris Love (@chrislove_89) reported 7 minutes ago

  @virginmedia 4x since I’ve moved across from BT, the service has been completely down in my area, this in space of just a few months. This has affected exam revision, kids bedtime routines, among other things. Terrible, pathetic service and can’t wait until my contract expires!

• 
  Karen B 🥀🇪🇺 🇺🇦💜🤍💚KarenB@KBGreyhoundLady (@KBGreyhoundlady) reported 8 minutes ago

  @Lewis_BGA @BBCBreakfast Virgin media did the same. The call centre was in Wythenshawe Manchester. Now it’s in the Indian subcontinent. OH had a mare as our e mails crashed. Lovely young woman but SO hard to understand. Also AGES trying to get through to speak to a human. Customer service is dead

• 
  lyndsey buchanan (@lyndzb1990) reported 10 minutes ago

  @virginmedia why is it so difficult to speak to customer service? Chat isn’t replaying and I’ve been hung up on and ignored twice. I have a complaint but I suppose if you ignore me you don’t have to deal with it 👌

• 
  Max (@MFoster95) reported 12 minutes ago

  Change your supplier, insurance or utility, every time, go through QuidCo/ TopCashback You get whatever new customer prices and get the cashback. Got £45 back for my car insurance and £35 for a new credit card this year alone… £90 back on Virgin Media Broadband last year too

• 
  Steven Mills (@srmills90) reported 12 minutes ago

  @elissetennis I’ll try again tomorrow. I’ve had problems trying to watch streams through Amazon Prime via TNT/HBO with my provider (Virgin Media.) It shouldn’t be this confusing! And I can’t even seem to sign up for TNT Sports through the app to watch on my smartphone anymore!

• 
  roger07 *** (@germann_ro) reported 13 minutes ago

  @virginmedia @bexholloway Hi is there any known issues with sky sports app login ?