Virgin Media Outage Report in Cambridgeshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridgeshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambridgeshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (42%)
-
TV (28%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon and Saint Ives.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Total Blackout | |
| Cambridge |
TV | |
| Cambridge |
Internet | |
| Huntingdon |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cambridgeshire, England
Latest outage, problems and issue reports in Cambridgeshire and nearby locations:
-
Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@KnownAsStiles @virginmedia I’m quite confident you could fix their problems.
-
Gareth Iain (BrewWeasel)
(@GarethIain) reported
from
Cambridgeshire, England
@virginmedia is the hands down the worst broadband provider I’ve ever encountered
-
Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia
-
perscableu
(@perscableu) reported
from
Cambridgeshire, England
@virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.
-
Suki Sharples 🕷
(@sukishar) reported
from
Cambridgeshire, England
@virginmedia Again no internet in CB1! Terrible service...
-
joe waller
(@JoeWalla23) reported
from
Histon, England
@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
-
Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
Wtf @virginmedia don't reboot my router while I'm in the middle of a game
-
Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia you are not working again.
-
Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.
-
Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now
-
Andrew “2 m away” Harmsworth
(@harmsy) reported
from
Oakington and Westwick, England
Virgin Media. Two words synonymous with Customer Disservice.
-
Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia It's back on now. But had a loss of service for a whole day pretty much.
-
Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.
-
JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia has the worst customer service I have ever experienced in my life. Issue after issue after issue and still no resolve.
-
Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.
-
Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
So good to know @virginmedia is down again.
-
alliorton
(@alliorton) reported
from
Milton, England
@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
-
Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂
-
Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.
-
Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia oh look. More issues. Now my V6 box takes an age when playing TV shows I have recorded. Gives a blank screen then loading symbol.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tom 🎮
(@TMG_1991) reported
@virginmedia is a joke. They can't offer me a new customer deal (saving me £16 a month) but I can cancel my three year contract, and my housemate set up a new account to get a better price 🙃 what's the point?
-
Jānis Garkalns
(@JGarkalns) reported
@virginmedia why does your customer service keep switching departments and dropping phone when i call for a cancellation? Being transferred to an indian speaking female and she drops the call immediately, this is why your customer service is ****.
-
John
(@paperbag002) reported
@F91Ryan @TeamYouTube Sorry to jump in on this, but it's not just Ps4... I've got the same problem on Xbox and also my Virgin Media TiVo box.
-
Pauline Masters
(@PaulineHMasters) reported
@virginmedia well VM how on earth do I cancel my contract with you. Can’t speak to you by phone. Can’t reach my online account !! Oh for a human being!
-
Ingeborg Anne Rakvåg 🐩
(@IngeborgRakvag) reported
@stephens_ben @virginmedia Right. I mean a secondary sim on the same subscription, like eSIM. I work with an operator who's had a lot of issues connected to texts not being sent to twins unless specifically turned on.
-
Anthony Loman
(@loucanova15) reported
@virginmedia It is unbelievable that no one can help, all I get is a false promise everytime I speak to someone, it is disgusting and disgraceful service.
-
bɘƚꙅuЯ mɒbA
(@AdamRusted) reported
@virginmedia It appears to be working okay at the moment, but for a few weeks we've had our internet cut out, both wired and wireless. Reset the router multiple times but no joy.
-
Lottie Sparkes
(@Lottie_sparkles) reported
@virginmedia I tried to call but it was just automated voices and wouldn't let me talk to someone to get boosters the wifi is so bad in those rooms
-
Lauren
(@laaaaul) reported
@virginmedia Nope... I was told when the government tells you that you're allowed! First was 12/03 which is still open as "We're working on a solution to your issue" but I got an email saying you called (you didn't) and that you'll close in 28 days so I have no idea anymore
-
Christine
(@Christi39014492) reported
@virginmedia Improve your customer service & not mislead your loyal customers