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Virgin Media outages and service status in Cambridgeshire, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Cambridgeshire, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received Jul 9, 9:43 PM GMT+1.
  • 57% Internet (57%)
  • 14% Total Blackout (14%)
  • 7% E-mail (7%)
  • 7% Wi-fi (7%)
  • 7% TV (7%)
  • 7% Phone (7%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cambridgeshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambridgeshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon, Ely, Cambridgeshire, and Hemingford Grey.

CityProblem TypeReport Time
Cambridge Total Blackout 1 day ago
Cambridge Internet 1 day ago
Cambridge Internet 2 days ago
Cambridge Internet 8 days ago
Huntingdon Phone 9 days ago
Cambridge Wi-fi 10 days ago

Nearby cities with recent reports

Cambridge

3 recent signals

1 day ago

Community Discussion

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Virgin Media Issues Reports Near Cambridgeshire, England

Latest outage, problems and issue reports in Cambridgeshire and nearby locations:

  • lizziespeller
    Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England

    @pbw1000 @virginmedia Same problem here, same timing, also in CB4. Told it was an area problem. But now told it’s fixed so not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work online @virginmedia

  • paulineannejack
    pauline anne jackson (@paulineannejack) reported from Ely, England

    Had a big argument with @virginmedia today. On why there is no set channel for @GBNEWS. Feeling concerned they are clamping down on free speach. I have to go on line for it. 😬

  • AdamRPhoto
    adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, England

    @virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them

  • NoddyMaccy
    ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Warboys, England

    @virginmedia - Hello, for some reason it seems my phone has been disconnected and I cannot even get a signal to see what’s happened 🤔

  • lizziespeller
    Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England

    @pbw1000 @virginmedia Same problem here, same timing, also in CB4, now one call told it’s not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work line @virginmedia

  • rifaterdemsahin
    Rifat Erdem Sahin (@rifaterdemsahin) reported from Cambridgeshire, England

    @virginmedia how do i down grade the internet at home ?

  • CraftyNigel
    Nigel Craft (@CraftyNigel) reported from Ely, England

    @virginmedia We have been ringing for several months now trying to sort this out ,the wife in the hub room and wired are fine it’s just in our other main room it has days where it cuts out ,I’ve done all the required self help ,used to app to scan the room to black spots but doesn’t find any

  • MarcusDeaves
    Marcus Deaves 🍸 (@MarcusDeaves) reported from Willingham, England

    @virginmedia your customer service is a cheap, lazy farce. Your ‘new sim’ won’t work. You have NO telephone support and your website is designed to frustrate. You’re killing me. #NotAVirgin #VirgInTheBin #HangYourHeadInShame

  • LizzieSagoo
    Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting

  • Rosie_flute
    Esther Robertson (@Rosie_flute) reported from Cambridgeshire, England

    @virginmedia Broadband and TV down again Can not get though on my he phone Any have any ideas what to do????? Please don’t ask me to reboot Tried that

  • AmanCoonar
    Aman Coonar (@AmanCoonar) reported from Cambridgeshire, England

    @virginmedia Sorry but your Wi-fi delivery, reliability and customer service is a joke

  • danj2k
    Dan Jackson (@danj2k) reported from Cambridgeshire, England

    @virginmedia How ironic that you're advertising your broadband on the day that it's down for planned maintenance

  • Lord_Drainlid
    Mick Brown (@Lord_Drainlid) reported from Cambridgeshire, England

    @bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.

  • kelvin_fagan
    Kelvin Fagan (@kelvin_fagan) reported from Cambridgeshire, England

    @virginmedia A reboot of the hub seems to have resolved my wifi issues, thanks!

  • keir_macintosh
    Keir Macintosh (@keir_macintosh) reported from Cambridgeshire, England

    @virginmedia We are new to virgin media and tbh it’s a bit crap. It needs to get better quickly. We are paying for fibre and have a few average service and super spotty service.

  • Jenacious_D
    Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England

    @dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.

  • nleaney
    Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia Thanks. It’s just been registered (wasn’t showing when I first looked) and showing an expected fix estimate of 12th Feb 😱

  • Liam_safe_hands
    Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Back up and running, but not happy with the service

  • MarkLittlewood
    Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    @virginmedia you are not working again.

  • MHartleyJones
    Martin Jones (@MHartleyJones) reported from Cambridgeshire, England

    @virginmedia claim on my ever-increasing monthly bill: “Looks like you’ve made some changes”. All I did was complain that their TV box wasn’t working. Still haven’t received the new one either. Customer service? Forget it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • adam_luxon
    Adam Luxon (@adam_luxon) reported

    @theashrb It isn’t at all and they’ll still think they can get away with it. The government should intervene in this matter to ensure that all public goods cannot outsource their customer service. A few months ago, I had a horrible call with virgin media after my contract finished

  • Avat_it
    Mystic Falls (@Avat_it) reported

    Virgin Media. Why is my wifi not working again 3rd time in three weeks

  • kerbear_t
    Kerrin McIntosh 💙 (@kerbear_t) reported

    @Salfordoriginal @virginmedia Off since Weds and the fix only due by Monday. What kind of company is this - and we get no help or compensation.

  • Bigphuco
    Bigphuco 💧 (@Bigphuco) reported

    @virginmedia again virgin media down again and asking me to book an engineer for Tuesday. Absolutely ridiculous and to think u wanted to charge me £80 for a renewal on my contract!

  • bombdiggy__
    nico 🏁 (@bombdiggy__) reported

    @theashrb They all read of a script. If Customer wants A then take this step to see if you can offer them B instead. I hate O2/virgin media

  • LilHay
    Hayley Laura (@LilHay) reported

    @_AnaCristina_ @virginmedia Can you use your data to go on your online account lovey? Do that and down the side it gives a WhatsApp option. They’re open 8-8 and v v good at getting back to u within 10 mins or so

  • Craig_Higgins
    Pazuzu (@Craig_Higgins) reported

    Hey @virginmedia we've recently just renegotiated our internet with yourselves after the price became completely unaffordable but based on the news Ofcom has found you guilty of deliberately mishandling customer calls, was this an unwise move?

  • RednalNut
    RednalNut (@RednalNut) reported

    @Stsantek @virginmedia Ofcom fine Virgin Media £28 million. But fail to regulate. Where does the money go? There are regulatory bodies for everything in the uk, Water, Energy, Communications, Banking, Health Care. Do they actually do anything?

  • b4ran4bus
    Modern day King of moderate degeneracy (@b4ran4bus) reported

    @Stsantek @virginmedia Awful

  • JagsArthurson
    Jags Arthurson (@JagsArthurson) reported

    When @virginmedia tells you to update your Tivo Box to the latest version, DON'T DO IT! It is truly RUBBISH There is not one single thing about it that is not WORSE than the previous version. So bad that I will be leaving Virgin as soon as I can