Virgin Media

Virgin Media Outage Report in Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cambridgeshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambridgeshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cambridgeshire, England 03/11/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Total Blackout
United KingdomCambridge TV
United KingdomCambridge Internet
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cambridgeshire, England

Latest outage, problems and issue reports in Cambridgeshire and nearby locations:

  • jasonhelenmille Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England

    @virginmedia poor poor internet again. No call back after 3 weeks. #btinternet

  • JayDThePlumber JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England

    The irony in @virginmedia using the hashtag stay connected, literally have never been so frustrated with broadband in my life. I spend more time resetting the router and checking service status than I do actually using the internet

  • fliss2210 Fliss (@fliss2210) reported from Saint Ives, England

    @virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful

  • MarcusDeaves Marcus Deaves 🍸 (@MarcusDeaves) reported from Willingham, England

    @virginmedia your customer service is a cheap, lazy farce. Your ‘new sim’ won’t work. You have NO telephone support and your website is designed to frustrate. You’re killing me. #NotAVirgin #VirgInTheBin #HangYourHeadInShame

  • tombowran Tom Bowran (@tombowran) reported from Willingham, England

    @virginmedia i need you to call me. No internet is unacceptable when we’re all working from home. Making it impossible to find a phone number to also get help is also a joke.

  • NikkiMentoring NIKKI STOCK | Mentor| Marketing|Networker| (@NikkiMentoring) reported from Fenstanton, England

    @zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.

  • MarkLittlewood Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    @virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.

  • JayDThePlumber JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England

    @virginmedia Hi, I’ve signed up but received no email from VM to verify my email. To add to that my broadband has gone down as well.

  • keir_macintosh Keir Macintosh (@keir_macintosh) reported from Cambridgeshire, England

    @virginmedia We are new to virgin media and tbh it’s a bit crap. It needs to get better quickly. We are paying for fibre and have a few average service and super spotty service.

  • LizzieSagoo Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)

  • JayDThePlumber JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England

    @virginmedia has the worst customer service I have ever experienced in my life. Issue after issue after issue and still no resolve.

  • LordyGibs Matthew James (@LordyGibs) reported from Cambridgeshire, England

    @virginmedia Hi, it’s a problem in the area, i done a reset job yesterday, I useless wireless connection.

  • LizzieSagoo Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update

  • ebuie Elizabeth Buie (she/her) (@ebuie) reported from Cambridgeshire, England

    Dear @virginmedia — you've cut me off a day early; I'm not moving house until tomorrow and was expecting to have service through the end of today. I don't find a customer service phone number on your website. Can you help? I'd be grateful!

  • LordyGibs Matthew James (@LordyGibs) reported from Cambridgeshire, England

    @virginmedia Yeah that’s all I can do but it’s happening a lot lately! We have to work from home and it’s affecting our jobs due to poor WiFi.

  • LizzieSagoo Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting

  • ChrisRandWrites Chris Rand (@ChrisRandWrites) reported from Cambridgeshire, England

    After all these years, @virginmedia still manage to provide the single worst support or customer service system I've ever experienced. They continue to find more and more innovative ways of preventing you talking to anyone, either by phone or chat. How *do* people get through?

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.

  • JayDThePlumber JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England

    @virginmedia No, I get my bill every month month via email it’s never been an issue in the past

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LdnRunner A runner's tale (@LdnRunner) reported

    @virginmedia Yes, I ran the test on your service page, told me to reboot, I did and then it circled back to just run the test again and again and again....

  • MaguireSZN5 Big Harry (@MaguireSZN5) reported

    @virginmedia hello. Please can you give me a number where I can speak to someone other than a robot. Really not happy with the service.. My wi-fi has been down for over 30 minutes.

  • SammyKnowlesX SJK (@SammyKnowlesX) reported

    @virginmedia do you have an email address to email my issue to and complaint to then? or can you ring me directly?

  • Snappersnap Matt (@Snappersnap) reported

    @virginmedia Yes I can I'm going to a rival company your company has no quality has no service and probably has no future

  • chipie73 Gareth Thornton (@chipie73) reported

    @virginmedia Hi, I have not no. I am reluctant to though as there are 4 separate phones in the house (3 VM and 1 EE) all with the same issue and I can make calls outside of the house (50m+ away). Do we really think that will make a difference? If so I am happy to try.

  • im_grumpy83 David (@im_grumpy83) reported

    @virginmedia I’m subscribed to 200 mb. But none of the devices I use are wired. On my phone I regularly have to switch to my phone data as it works better than your WiFi. Have issues with both me and my partner working from home.

  • suel777 sue luchowa (@suel777) reported

    @virginmedia same old game. Keep delaying the fix—20.15 last night,pushed back to 10am now pushed back again. You are just not trustworthy. And even your complaint service can’t cope and just tells us to ‘try again later’. Where’s all our money going Virginmedia??

  • im_grumpy83 David (@im_grumpy83) reported

    @virginmedia Every other week I’m having issues with speed with your broadband. Having to restart my router daily and last night I couldnt even get your connect app to work.

  • SteTechGaming SteTech www.twitch.tv/stetechgaming (@SteTechGaming) reported

    Once again, @virginmedia, your service has gone down for me. How do I go about making a complaint?

  • Anthony95150605 Anthony Turner (@Anthony95150605) reported

    @virginmedia how come I pay for 500 download and for last 3 months I have made numerous phone calls and you fix it for a week and then it goes back to be under 100mbps???