Virgin Media outages and service status in Cambridgeshire, England

Problems in the last 24 hours in Cambridgeshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambridgeshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Huntingdon, Cambridge, Cambridgeshire, and Hemingford Grey.

City	Problem Type	Report Time
Huntingdon	Internet	3 days ago
Huntingdon	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cambridgeshire, England

Latest outage, problems and issue reports in Cambridgeshire and nearby locations:

• 
  Elizabeth Buie (she/her) (@ebuie) reported 39 seconds ago from Cambridgeshire, England

  Dear @virginmedia — you've cut me off a day early; I'm not moving house until tomorrow and was expecting to have service through the end of today. I don't find a customer service phone number on your website. Can you help? I'd be grateful!

• 
  Nigel Leaney (@nleaney) reported 7 minutes ago from Willingham, England

  @camcanary lost @virginmedia at the moment. Nothing on the service status page but this time the Cable Modem is flashing green indicating an outage

• 
  Adam Moghadas (@Adam_CFLP) reported 15 minutes ago from Cambridgeshire, England

  @virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated

• 
  Scott Westron (@ScottWestron) reported 15 minutes ago from Cambridgeshire, England

  @virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.

• 
  Alan (@TheAlanSmith) reported 16 minutes ago from Cambridgeshire, England

  I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia

• 
  Munty (@Liam_safe_hands) reported 24 minutes ago from Bar Hill, England

  @virginmedia Just took me to the service checker again

• 
  Helen-Jason-Mille (@jasonhelenmille) reported 28 minutes ago from Chatteris, England

  @virginmedia poor poor internet again. No call back after 3 weeks. #btinternet

• 
  Jenacious_D (the D is a Tribute) (@Jenacious_D) reported 30 minutes ago from Cambridgeshire, England

  @virginmedia My internet is down. Rebooting the router hasn’t worked.

• 
  #DocMartin (@GoMcMahon) reported 30 minutes ago from Saint Ives, England

  @virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?

• 
  Munty (@Liam_safe_hands) reported 33 minutes ago from Bar Hill, England

  @virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK

• 
  Nigel Craft (@CraftyNigel) reported 35 minutes ago from Ely, England

  @virginmedia We have been ringing for several months now trying to sort this out ,the wife in the hub room and wired are fine it’s just in our other main room it has days where it cuts out ,I’ve done all the required self help ,used to app to scan the room to black spots but doesn’t find any

• 
  Keir Macintosh (@keir_macintosh) reported 35 minutes ago from Cambridgeshire, England

  @virginmedia We are new to virgin media and tbh it’s a bit crap. It needs to get better quickly. We are paying for fibre and have a few average service and super spotty service.

• 
  Nigel Craft (@CraftyNigel) reported 37 minutes ago from Ely, England

  @virginmedia No not had chance to ring them yet I assumed it would be an Amazon issue but they didn’t have a clue either

• 
  Petar Kralev (@PetarKralev) reported 40 minutes ago from Fen Drayton, England

  @virginmedia Another bot service that resolve nothing ! Thanks but no thanks

• 
  JayD the Yiddo (@JayDThePlumber) reported 42 minutes ago from Cambridgeshire, England

  The irony in @virginmedia using the hashtag stay connected, literally have never been so frustrated with broadband in my life. I spend more time resetting the router and checking service status than I do actually using the internet

• 
  Tom Bowran (@tombowran) reported 44 minutes ago from Willingham, England

  @virginmedia I’ve been through your rubbish instant chat, i’ve been connected by your phone lines back to a phone tech, but I want to speak to a manager in the UK about the diabolical service I’m having both with your products and service

• 
  Nigel Leaney (@nleaney) reported 45 minutes ago from Willingham, England

  @virginmedia Yes. Service is restored at the moment but understand it’s an ongoing issue. Usually a short outage (9 minutes) but this was 25mins this time.

• 
  NIKKI STOCK | Mentor| Marketing|Networker| (@NikkiMentoring) reported 48 minutes ago from Fenstanton, England

  @zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.

• 
  Suki Sharples 🕷 (@sukishar) reported 52 minutes ago from Cambridgeshire, England

  @virginmedia Again no internet in CB1! Terrible service...

• 
  joe waller (@JoeWalla23) reported 54 minutes ago from Histon, England

  @virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  markrmifsud (@markrmifsud) reported 5 minutes ago

  @virginmedia Its now showing that it should be fixed at 13:05 today. Fast approaching 2 days of no service

• 
  Irksome (@Irksome73) reported 6 minutes ago

  @OliverGMcManus @virginmedia They have always been the worst. I had a fault when I was with them in London - due to someone cutting their fibre backbone - 16 weeks by which time I’d reversed engineers their own network and had a solution that worked for weeks.

• 
  Manoj Parmar (@MannyParmar) reported 6 minutes ago

  @virginmedia The lightning strike fried the virgin media router AND the life line system too. One of your engineers came out yesterday evening and provided a replacement router which fixed the problem. All the residents there will need replacements pls help them asap.

• 
  ♛ 𝔹𝕒𝕒𝕝𝕥 (@DrBaalt) reported 7 minutes ago

  @footballontnt What’s the deal with TNT Sports and Virgin media and the HBO app. Signed up. But the app doesn’t allow access. And for that reason I’ll be gone in 30 days. This time forever. Such a ridiculous solution. Doesn’t work. So it’s gone and so is my business. Forever.

• 
  Green Cat Books ~ publisher | bookshop | mentor (@greencatbooks) reported 7 minutes ago

  @melon_h @virginmedia I switched to Sky last month. I was out of contract with VM and they were charging me £90 a month. They now reckon that I owe over £200 and have unleashed debt collectors, although I did try and cancel them (no contract). I have a referral link for Sky if you like? Gives us both some money off I think

• 
  john campbell (@John_M_Campbell) reported 7 minutes ago

  @virginmedia any idea why you cancelled my subscription last night at midnight when I renewed my contract a fortnight ago? Terrible service here, get it sorted!

• 
  Bilgin Art (@art_bilgin) reported 8 minutes ago

  @ virgin #virginbroadband @VirginAtlantic Virgin media broadband 4 days without broadband from crappy Virgin. Mast down, so it takes 4 flipping days to fix it yet everything internet, business, security and entertainment is down

• 
  Alfie Pupper Esq 2 (@AlfiePupper) reported 10 minutes ago

  Hey @virginmedia how come the only part of your service that works consistently is billing? Posting on here because I have more chance of handcuffing a ghost than speaking to a human employee for help. Funny, cos when you wanted to sell your service we couldn’t get rid of you!

• 
  Adam Weston (@textmaniac78) reported 14 minutes ago

  @OliverGMcManus @virginmedia I got told once and I don't know if it works but if you ring up and upgrade to another package it's classed as a new contract so you can cancel within 14 days maybe worth looking into doing that

• 
  Mark Sutherland * (@markenello) reported 18 minutes ago

  @BrianNicholso16 @virginmedia Their customer service is appalling, I've told them i am leaving and the date, which is my contract end date so they have sent me a bill for beyond that on out of contract fees