Virgin Media Outage Report in Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridgeshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambridgeshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Internet | |
| Cambridge |
||
| Cambridge |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Cambridgeshire, England
Latest outage, problems and issue reports in Cambridgeshire and nearby locations:
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Very disappointed in @virginmedia rang for the 4th time as we keep getting a WiFi issue in one of our rooms on various devices even though it says it’s a full signal , we were told if we pay £5 extra a month we can have a WiFi booster when they are only £20 to buy , ridiculous
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@Katy1207L @virginmedia I’ve already rung 4 times about this issue I’m just getting nowhere
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia No not had chance to ring them yet I assumed it would be an Amazon issue but they didn’t have a clue either
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia This just says I’ll still have to pay £5 a month surely your WiFi should work correctly ,we never had this problem before so surely this means there’s a problem , we can’t afford another £5 a month as we are paying nearly £80 now
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Martin Jones
(@MHartleyJones) reported
from
Cambridgeshire, England
@virginmedia claim on my ever-increasing monthly bill: “Looks like you’ve made some changes”. All I did was complain that their TV box wasn’t working. Still haven’t received the new one either. Customer service? Forget it.
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Esther Robertson
(@Rosie_flute) reported
from
Cambridgeshire, England
@virginmedia Broadband and TV down again Can not get though on my he phone Any have any ideas what to do????? Please don’t ask me to reboot Tried that
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🍊Simon Gibson🍊
(@1966SJG) reported
from
Burwell, England
@virginmedia it’s apparent you have a problem but you are not being honest about it. Can someone please advise when your email system will be fixed. No service for 24 hours now, made a requested password change, an adviser also changed my password. Even been given a fault number.
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Adam Moghadas
(@Adam_CFLP) reported
from
Cambridgeshire, England
@virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated
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Deirdre Creevey-Murphy
(@scaryscorpio) reported
from
Cambridgeshire, England
@virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.
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Bertie Bird draws
(@Techno_boy_Gili) reported
from
Cambridgeshire, England
@virginmedia Fix time was by 15:00. Yea and now it’s 15:00 I have service. Convenient. This happens all to often. 5 plus hours of no service. Special after speaking with the customer service team about the so called service improvements. Where are these so called service improvements???
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Priyadarshini Bhattacharjee
(@Speak2Doctor) reported
from
Cambridgeshire, England
@virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Showing on the status page now (along with Cable TV outage)
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Kevin Houston
(@Hoousty) reported
from
Bar Hill, England
@virginmedia This issue never got resolved, shocking service
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia We have been ringing for several months now trying to sort this out ,the wife in the hub room and wired are fine it’s just in our other main room it has days where it cuts out ,I’ve done all the required self help ,used to app to scan the room to black spots but doesn’t find any
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia broadband service outage in CB24 since 10.00am. Service status not showing any issues but equipment check is failing
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@AmazonHelp I did exactly this last time and you couldn’t help me and sent me to virgin media , I spent ages taking to you about it
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia We were told on one call it was showing a fault and they would get someone to call but that was two months ago ,nobody ever rang ,if I use my phone or a different iPad you can see the signal disappear often but then other times It will be fine ,just in that room though
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LHM
(@LOXUSHairMakeup) reported
@virginmedia Fix the broadband and stop asking the same questions!
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BelsizeLion🦁
(@BelsizeVillain) reported
@virginmedia Downtime. Varied pricing with customer base for same products. Poor, prolonged and painful customer Service. Archaic interface. Snails pace menus. Blackout service provision.
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Paul B | Reform democratic system of UK
(@Paul_Briley) reported
@virginmedia Several times. But this morning I have now been able to get the information. Oh, and the internet is back up and running. You clearly need to add extra juice to your help pages when your broadband service breaks.
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Edward Baran
(@edward_baran) reported
@DaveDoyleComms @virginmedia Same issue in London SW5. They don't care.
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Dave Dawes
(@davedawes) reported
@virginmedia The call back was promised on Friday afternoon and was told it would happen before Saturday 10am. That call never happened and it is now Tuesday. Still no ability to register a complaint, no response and no date for broadband installation.
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Steve Mowat
(@SteveMowat4) reported
@virginmedia No. Just no availability and we can go on a cancellations list. Here’s a funny thing though, if I buy my broadband package as a new customer through the website, you have availability from 10 Nov! Care to explain that one away?!
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Lewis 👾
(@DoctorWhosThat) reported
@virginmedia I actually meant O2… 🤦🏻 Never mind, I’ll ring customer service when I get the chance and ask then.
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Daniel Davidson
(@Dan91D) reported
@virginmedia Just now , after 6 months of getting fobbed off and told to use the app to troubleshoot, a very helpful man is trying to resolve the issue for me , it shouldn’t take 6 months to get someone to help me!
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FPL Seles
(@FPLSeles) reported
@RayLewi64511453 @virginmedia I rang them and got an automated recording saying service is down in my area and estimated to be fixed at around 12pm
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Kayleigh
(@kaydankofi) reported
@virginmedia 7 times I have contacted no response systems down and will call me back no call back yet.