Virgin Media

Virgin Media Outage Report in Godmanchester, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Godmanchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Godmanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Godmanchester, Cambridgeshire, England 09/04/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Godmanchester, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, Saint Neots, Huntingdon and Saint Ives.

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City Problem Type Report Time
United KingdomCambridge Wi-fi
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomSaint Neots Internet
United KingdomCambridge Internet
United KingdomCambridge Internet

Community Discussion

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Virgin Media Issues Reports Near Godmanchester, England

Latest outage, problems and issue reports in Godmanchester and nearby locations:

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?

  • Adam_CFLP Adam Moghadas (@Adam_CFLP) reported from Cambridgeshire, England

    @virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated

  • scaryscorpio Deirdre Creevey-Murphy (@scaryscorpio) reported from Cambridgeshire, England

    @virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    Cant watch the game becomes my ******* WiFi is still down @virginmedia absolutely rubbish service

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected

  • Jenacious_D Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England

    @virginmedia My internet is down. Rebooting the router hasn’t worked.

  • Hoousty Kevin Houston (@Hoousty) reported from Bar Hill, England

    @virginmedia This issue never got resolved, shocking service

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK

  • Porluss Porlus (@Porluss) reported from Hemingford Grey, England

    @virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.

  • Rosie_flute Esther Robertson (@Rosie_flute) reported from Cambridgeshire, England

    @virginmedia Broadband and TV down again Can not get though on my he phone Any have any ideas what to do????? Please don’t ask me to reboot Tried that

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Just took me to the service checker again

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?

  • MHartleyJones Martin Jones (@MHartleyJones) reported from Cambridgeshire, England

    @virginmedia claim on my ever-increasing monthly bill: “Looks like you’ve made some changes”. All I did was complain that their TV box wasn’t working. Still haven’t received the new one either. Customer service? Forget it.

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.

  • Speak2Doctor Priyadarshini Bhattacharjee (@Speak2Doctor) reported from Cambridgeshire, England

    @virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Back up and running, but not happy with the service

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia I have no WiFi or TV service. What am I paying for?!?!

  • Jenacious_D Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England

    @dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.

  • Techno_boy_Gili Bertie Bird draws (@Techno_boy_Gili) reported from Cambridgeshire, England

    @virginmedia Fix time was by 15:00. Yea and now it’s 15:00 I have service. Convenient. This happens all to often. 5 plus hours of no service. Special after speaking with the customer service team about the so called service improvements. Where are these so called service improvements???

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BenH2401 Ben (@BenH2401) reported

    @virginmedia please help! Supposed to have 200mb download speed but over past 2weeks it has been gradually worsening to a point where am only getting 5 max most of the time. Have done all the online checks, Wi-Fi reboots, etc and nothing fixes it.

  • LynnMSheridan Lynn Sheridan🕷 (@LynnMSheridan) reported

    @virginmedia you told us the issue with out internet connection would be resolved by 10.00am then you pushed this back to 2pm. No communication with customers as to why our service has not yet been re-connected! Not good customer relations.

  • simoncentury Simon Century (@simoncentury) reported

    @virginmedia Thanks for responding after two days. What happens if I text you? I've been waiting in we chat for 3 days now and have had 10 failed calls to your call centre - all to fix your major errors.

  • JordSedgwickTV JordSedgwickTV (@JordSedgwickTV) reported

    @virginmedia Both speeds are affected. I have a engineer coming out but I don’t think it will rectify the problem cause we have had this problem for a long time

  • YoungJambo Jamie Will (@YoungJambo) reported from Poole, England

    @virginmedia Also, MOST of your customer service representatives are rude and don't know what they're talking about. Did you know one of them told me to dial 150 for CS, even though I clarified that I'm NOT a Virgin Mobile customer? "Yes, yes this still works for you sir." Nope.

  • selmianjos selmi anjos (@selmianjos) reported

    What a frustration it is the degrading service @virginmedia is providing in UK or not proving so to speak. Misselling and not listening to customer needs is only a start. They use to care!!!

  • macky80 shaun mcmanus (@macky80) reported

    @virginmedia I have called your customer service today, and they have informed me @virginmedia cancelled my appointment- NEVER told me- and now after talking to a ‘manager’ I have got to call back and re-book another appointment- this service is a shambles, 6 days without service 😡

  • EmzyLaw Emma Lawler (@EmzyLaw) reported

    @virginmedia literally called you guys 4 times to disconnect my services as you can’t service my new area......this time after holding on for 20min the phone was put down. Please just cancel my contract!!?

  • steviez10 steve zerachy 📱+🚘=❌ (@steviez10) reported

    @mouthwaite @virginmedia Talktalk are no better either !. And yet Amazon are brilliant we had a problem with prime and spoke to people in Columbia and Phillipines and all were very helpful and spoke brilliant English and problem sorted.

  • Jamesbri1 James Brierley (@Jamesbri1) reported

    @virginmedia It sounds like I’m getting a WiFi issue. Even when I do a speedtest upstairs, it’s pulling 100-108mbps. But when I download things, I don’t get any higher than 10mb/s now. Is this correct or is their a WiFi fault?