Virgin Media

Virgin Media Outage Report in Godmanchester, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Godmanchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Godmanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Godmanchester, Cambridgeshire, England 09/26/2025 21:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Godmanchester, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon, Saint Neots and Saint Ives.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomCambridge TV
United KingdomCambridge Internet
United KingdomHuntingdon Internet
United KingdomSaint Neots Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Godmanchester, England

Latest outage, problems and issue reports in Godmanchester and nearby locations:

  • Lord_Drainlid Mick Brown (@Lord_Drainlid) reported from Cambridgeshire, England

    @steveeejg It looks like to get a basic fibre service it might be around £25 and for higher speed from about £40 monthly. One test is will they charge to plug a home phone into a router and allow a landline no to be transferred? Virgin Media charges, putting the monthly rate up to about £55

  • danoliverm Dani Oliver 🏳️‍🌈🇪🇸🇬🇧🇯🇵 (@danoliverm) reported from Cambridgeshire, England

    @emmalouwillcox @virginmedia 😩 I’ve also been a victim in the past and their customer service is awful. Good luck!

  • AmanCoonar Aman Coonar (@AmanCoonar) reported from Cambridgeshire, England

    @virginmedia Sorry but your Wi-fi delivery, reliability and customer service is a joke

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @camcanary lost @virginmedia at the moment. Nothing on the service status page but this time the Cable Modem is flashing green indicating an outage

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Warboys, England

    @virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia Thanks. It’s just been registered (wasn’t showing when I first looked) and showing an expected fix estimate of 12th Feb 😱

  • scaryscorpio Deirdre Creevey-Murphy (@scaryscorpio) reported from Cambridgeshire, England

    @virginmedia do you know if there if there are connection problems in the Cambridge area? We've been offline for about 45mins now. Done everything required, and nothing.

  • danj2k Dan Jackson (@danj2k) reported from Cambridgeshire, England

    Hey @virginmedia why is my Internet up and down like a yoyo this morning? Are your systems breaking down under the load of people completing the census or something?

  • tombowran Tom Bowran (@tombowran) reported from Willingham, England

    ironic that the hold music on @virginmedia ‘s “help line” contains the lyrics “please don’t let me down”. The very reason i’m calling for the upteenth time. 100 hours since i was promised a manager calling back in 48hrs, and 48hrs since they said it would only be another 24 hours

  • danj2k Dan Jackson (@danj2k) reported from Cambridgeshire, England

    @virginmedia Yeah it's not WiFi because it's affecting my pc which is connected via an Ethernet cable to the back of the hub. Just now it went down and came back up but there was no change to the lights on the hub.

  • jasonhelenmille Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England

    @virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia Yes. Service is restored at the moment but understand it’s an ongoing issue. Usually a short outage (9 minutes) but this was 25mins this time.

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Warboys, England

    @virginmedia - Hello, for some reason it seems my phone has been disconnected and I cannot even get a signal to see what’s happened 🤔

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia Got through within 2-3 minutes on hold. sepal did a great job diagnosing the problem and reset my password. Thanks for your help

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia @JohnJef51763960 I’ve added log files to the Virgin community and have been assured that someone will be looking at the issue. From the logging feedback received suggest this is not a customer premises issue.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia broadband service outage in CB24 since 10.00am. Service status not showing any issues but equipment check is failing

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JohnJef51763960 @virginmedia I didn’t see that issue. My most recent outage was 18.00-18.10 yesterday. No issue was reported on the status page.

  • MHartleyJones Martin Jones (@MHartleyJones) reported from Cambridgeshire, England

    For a while now, I’ve been dissatisfied with the performance of my elderly rented @virginmedia TIVO TV box. Tonight it ceased to function, so I phoned for a fix. I didn’t get a fix. Instead the operator tried to sell me a new one at extra cost. Not a happy bunny!

  • ir_427 cj hubbard (@ir_427) reported from Cambridgeshire, England

    @virginmedia We're on M100 fibre. Speed isn't the issue. The issue is that whole thing stops working for no clear reason; no warning lights, no issues on the service check website. It takes out all the devices at once. And it's been getting worse since the bill increase was announced.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia is there a problem with credentials today. I can’t login to VM and I know my user/pswd is correct.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Craig_Simpson82 Craig Simpson (@Craig_Simpson82) reported

    @virginmedia The text service is worse than the waiting for hours on the phone

  • ricardomarques Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia looks like I'll never have internet again. No connection since this morning!

  • metallicageek John Lockdown?What lockdown.. (@metallicageek) reported

    Has anyone ever managed to get in contact with @virginmedia ? Website takes you round in circles,and i can't get help on the phone as i can't remember my password from 15 years ago...

  • conroy1977 John Conroy (@conroy1977) reported

    @virginmedia waste of time. was quoted even more for the Gig1 service. your customer loyalty is appalling

  • KennethCarranza Kenneth Carranza (@KennethCarranza) reported

    @virginmedia after just two days with you my broadband is not working anymore and is not possible to contact any technician. Can I get it working or a refund?

  • rafaoxford Rafael Perera (@rafaoxford) reported

    @virginmedia I have been your customer for over 5 years. I need to change the hub I got then and have tried to contact you (unsuccessfully) by phone and online. How can I get a new Hub 3? I am getting very frustrated.

  • TomRossi07 Tom Ross (@TomRossi07) reported

    @virginmedia Issues in so16 area. Intermittent disconnection every 20 minutes. Your customer service is appalling. Have been hung up on various times, and have been waiting on the phone for 45 minutes.

  • han_18 Hannah Williams (@han_18) reported

    @virginmedia I have never changed it! The WiFi is still connected to all our other devices. Just my phone won’t connect , I have tried restarting. Just says password incorrect

  • HacktoFlack Alli* 🤜🏼🤛🏼 (@HacktoFlack) reported

    @virginmedia But you’re not actually going to do anything to help, are you?

  • Simone_Laghi Simone Laghi (@Simone_Laghi) reported

    @virginmedia I'm trying to reach you about a new contract but your chat doesn't work, could you please get in touch?