Virgin Media Outage Report in Godmanchester, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Godmanchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Godmanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Godmanchester, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon, Saint Neots and Chatteris.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Huntingdon |
Internet | |
| Cambridge |
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| Huntingdon |
Wi-fi | |
| Cambridge |
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| Cambridge |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Godmanchester, England
Latest outage, problems and issue reports in Godmanchester and nearby locations:
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@VoteBrexmas @Beckski93 @virginmedia To be honest, I tried speed running uncharted at the beginning of the year, still not completed it. Being a parent sucks at times.
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia It's back on now. But had a loss of service for a whole day pretty much.
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia Yes says 30 mins again. But the main status site says no issues.
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Colin Bower
(@bowercolin) reported
from
Eaton Socon, England
@virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.
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Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.
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joe waller
(@JoeWalla23) reported
from
Histon, England
@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@KnownAsStiles @virginmedia I’m quite confident you could fix their problems.
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
Wtf @virginmedia don't reboot my router while I'm in the middle of a game
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
So good to know @virginmedia is down again.
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia why can I never get through to your support team.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia oh look. More issues. Now my V6 box takes an age when playing TV shows I have recorded. Gives a blank screen then loading symbol.
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perscableu
(@perscableu) reported
from
Cambridgeshire, England
@virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adrianna Gladkowska
(@AdriannaGladko1) reported
@virginmedia My service should have ended in May as per contract. Gave 30 days notice on WhatsApp then you took money anyway. Called again was told contract is still running ! Spoke to 5 people on that call nobody was able to help
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Its Not Ideal
(@Spook14xx) reported
@virginmedia Yes new quote less,for reduced service. Next two bills higher,yet contract doesn’t end until 31/7, reminder letter received 7/7.Man on phone said my deal already ended?He transferred me, got cut off, he was a bit abrupt. Bill explanation was different to lady spoke to previously
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budgiesmuggler45
(@budgiesmuggle45) reported
@virginmedia I now have to waste more of my time to log a complaint with CISAS as i have done and won my case previously. You have the worst customer service in the country. Own that and do better. Your oversees service centres are run by dishonests people and we've had enough.
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Tim Pailthorpe
(@timpailthorpe) reported
So my only option is to wait for the order to be fulfilled then cancel the @virginmedia service. But this time never ever to order anything from them again for making such a simple process impossible 2/2
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budgiesmuggler45
(@budgiesmuggle45) reported
@virginmedia Fine. Sort your oversees customer service centres out. They're giving Virgin a really bad name. This is based on experience over the past 7 years with three moves. Say one thing do another. As soon as i speak to someone in the UK things get resolved but wasting all of our time.
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Adrianna Gladkowska
(@AdriannaGladko1) reported
@virginmedia What about all my open complaints and no response? Can you help with that ?
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Simön_Says
(@n17_oap) reported
@virginmedia Both and I’ve phoned your “customer service “ people dozens of times and they usually manage to magically make it ok for a few days at most then back to the usual buffering,lagging,very poor range (can’t watch anything streaming upstairs as it continues to buffer)
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budgiesmuggler45
(@budgiesmuggle45) reported
@virginmedia Dealing with your oversees customer service reps is literally like dealing with criminals. There isn't one bit of honesty in how they run your customer service. They say one thing and consistently do another. I took pics of my chat with your rep and now i go to CISAS
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Fahra P
(@FahraP2) reported
@virginmedia No complaint has been raised as yet. I feel as if the installation team are fobbing me off
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Benny Hall
(@BennyHall17) reported
@virginmedia Before it stopped working the tv was fine but Netflix wasn’t working so I restarted the TiVo using settings 3 thumbs down and last channel and since then it’s stuck in the reboot loop