Virgin Media Outage Report in Godmanchester, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Godmanchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Godmanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Godmanchester, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Saint Neots, Cambridge and Huntingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Saint Neots |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
TV | |
| Cambridge |
Wi-fi | |
| Cambridge |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Godmanchester, England
Latest outage, problems and issue reports in Godmanchester and nearby locations:
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@Football101blog @virginmedia And it’s not just one customer. Is there some magic number of customers that make a complaint valid? When you have a business to run, a job to do- and are in lockdown already- days without internet are a major problem.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JohnJef51763960 @virginmedia My neighbour & I are now monitoring & recording the outages. There has been 4 today - all about 10 minutes each. We’re seeing the same problems at the same time so there must be a common fault. It needs @virginmedia to investigate their equipment...
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia broadband outage in CB245* again. A couple of short outages today already but this seems to be a bit longer and nothing on your status page to indicate a problem...
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@camcanary lost @virginmedia at the moment. Nothing on the service status page but this time the Cable Modem is flashing green indicating an outage
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
@virginmedia Yeah it's not WiFi because it's affecting my pc which is connected via an Ethernet cable to the back of the hub. Just now it went down and came back up but there was no change to the lights on the hub.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia @JohnJef51763960 I’ve added log files to the Virgin community and have been assured that someone will be looking at the issue. From the logging feedback received suggest this is not a customer premises issue.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JohnJef51763960 @virginmedia I didn’t see that issue. My most recent outage was 18.00-18.10 yesterday. No issue was reported on the status page.
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Petar Kralev
(@PetarKralev) reported
from
Fen Drayton, England
@virginmedia Another bot service that resolve nothing ! Thanks but no thanks
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
Hey @virginmedia why is my Internet up and down like a yoyo this morning? Are your systems breaking down under the load of people completing the census or something?
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Thanks. It’s just been registered (wasn’t showing when I first looked) and showing an expected fix estimate of 12th Feb 😱
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia I’m using the hub in modem mode. From the logs (which only go back to 9.12am) there are several critical errors coinciding with each outage. It’s looking like the modem isn’t getting a response from VM at that time.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia is there a problem with credentials today. I can’t login to VM and I know my user/pswd is correct.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@camcanary @virginmedia Yes outage around 9.10-9.25 and another one between 9.35-9.45
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@pbw1000 @virginmedia Same problem here, same timing, also in CB4. Told it was an area problem. But now told it’s fixed so not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work online @virginmedia
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
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Tom Bowran
(@tombowran) reported
from
Willingham, England
ironic that the hold music on @virginmedia ‘s “help line” contains the lyrics “please don’t let me down”. The very reason i’m calling for the upteenth time. 100 hours since i was promised a manager calling back in 48hrs, and 48hrs since they said it would only be another 24 hours
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Aman Coonar
(@AmanCoonar) reported
from
Cambridgeshire, England
@virginmedia Sorry but your Wi-fi delivery, reliability and customer service is a joke
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Yes. Service is restored at the moment but understand it’s an ongoing issue. Usually a short outage (9 minutes) but this was 25mins this time.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Got through within 2-3 minutes on hold. sepal did a great job diagnosing the problem and reset my password. Thanks for your help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Two Neurons
(@TwoNeuronstream) reported
@virginmedia No, you're not right. I've filled a formal complaint. Days late the complaints team tried to call me. However, it appears that are calling the wrong number. I've tried numerous times to get my actual number listed but it never seems to get charged. What can I do?
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beck
(@BeckaPercy) reported
@HannahKimbo1 @virginmedia Best thing is, we even upgraded in january thinking it was speed, so we’re paying a higher price for the same issues, now they’re charging us £220 to cancel lmao!
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David Reed
(@rocketreedo) reported
@virginmedia Reply was they educated me which was rude and they didn't even contact me, next time I did it all again and got a letter saying as we have not heard from you we consider case closed!! JOKE. To make sure kids had internet for school iPad the fines and the supposed money owed which
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Rhian Old
(@RhiDee88) reported
@virginmedia My point is I didn’t want to be a customer so why should I pay? And complaint not responded to in the SLA because they’re ‘too busy’ so basically I’m being told I can’t leave and have to pay for a service I didn’t want but couldn’t get through to cancel.
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David Reed
(@rocketreedo) reported
@virginmedia I had a direct debit keep cancelling, so paid manually a lot since sept. All paid in full, but kept getting fines for not paying, eventually you even shut me down when my kids needed it for school. I contacted many times saying I have paid can we work on it together. First time
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popped music
(@poppedmusic) reported
@virginmedia It’s fine managed to chat via the complaints section of your website eventually - it’s like you don’t want anyone to actually get help when your website doesn’t have the answer! Tomorrow will tell if the issue is fixed or not ,as promised. Hugely frustrating.
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David Reed
(@rocketreedo) reported
@virginmedia Has out me BACK in food banks AGAIN. Thus is a joke. Fix it pls.
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Flopper Max
(@maxmaxthompson1) reported
ping still as bad as ever because @virginmedia are bad.
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Outlaw Box Guitars
(@OutlawBoxGuitar) reported
@virginmedia How come I can get through straight away if I want to upgrade (give you more money) but when I have an ongoing issue my only option is to channel the gods and hope?
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David 🚀
(@Fantasia1910) reported
@Katieraydee @virginmedia Sky broadband is awful, I have virgin media and apart from the odd issue, they are spot on.