Virgin Media outages and service status in Saint Neots, England

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Huntingdon, Bedford, Biggleswade, and Biggleswade.

City	Problem Type	Report Time
Huntingdon	TV	6 days ago
Bedford	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

• 
  Nancy Paladina (@NPaladina) reported 6 seconds ago from Bedford, England

  @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

• 
  GTT (@Gturv) reported 22 seconds ago from Bedford, England

  In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual

• 
  Phil Reynolds (@furnituretester) reported 4 minutes ago from Bedford, England

  @virginmedia worst service ever why is my broadband not working. I expect a refund

• 
  Steve Durrant (@SteveDurrant10) reported 8 minutes ago from Royston, England

  @virginmedia That’s fine to say but every month I have issues

• 
  James Bolger (@Flyingkermit) reported 8 minutes ago from Bedford, England

  @virginmedia my grandad is being charged every month for something we have requested to be cancelled months ago, just tried to cancel again but you are still taking this out, just spent an hour on the phone trying to sort this out but the call has been cut off three times!!

• 
  jamesdgreen (@jamesdgreen02) reported 10 minutes ago from Bedford, England

  @virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2

• 
  Porlus (@Porluss) reported 10 minutes ago from Hemingford Grey, England

  @virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.

• 
  Amit Puntambekar (@AmitP1992) reported 11 minutes ago from Fenstanton, England

  @IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.

• 
  emmylou14 (@eldonnell7319) reported 23 minutes ago from Bedford, England

  @virginmedia still waiting for a call or response to my issue

• 
  PrettyInPinkNailbar (@SsiiicckkkNails) reported 28 minutes ago from Bedford, England

  @virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help

• 
  Byron Hinson (@byron_hinson) reported 29 minutes ago from Saint Ives, England

  @virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31

• 
  Steve Greaves (@sgreaves1977) reported 32 minutes ago from Royston, England

  @virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough

• 
  purplewisdom (@PurpleWisdom) reported 37 minutes ago from Bedford, England

  @virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.

• 
  Kevin Spicer (@kevinspicer72) reported 42 minutes ago from Bedford, England

  Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.

• 
  Grumpy garage man ! (@RustyOldBanger) reported 42 minutes ago from Sandy, England

  @kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞

• 
  Ron Sydenham (@RonSydenham) reported 42 minutes ago from Raunds, England

  @virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.

• 
  Su Felce (@swimmingsu) reported 43 minutes ago from Cardington, England

  So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

• 
  Alan Wildman (@alanwildthing99) reported 44 minutes ago from Bedford, England

  @virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!

• 
  _xshanmt8 (@_xshanmt8) reported 57 minutes ago from Bedford, England

  @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

• 
  Alan Bellingham (@bellinghman) reported 59 minutes ago from Royston, England

  Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gerbil (@f4ckiam) reported 5 minutes ago

  I feel like I'm on a complaining streak but here goes: This one is for @O2 I have been a loyal customer since the switch-over of Virgin Media customers. I barely use data. So, I've been more than happy with my £9.73/month tariff. The data is unimportant. Unlimited calls/texts is

• 
  Elise (@elise_john85) reported 7 minutes ago

  My internet connection is through @virginmedia and has never been an issue before the merger

• 
  kevin cox (@kevin_cox9211) reported 9 minutes ago

  @virginmedia I need help the call centre person isn't helping and won't listen. Can't get on to account a replacement box that was ordered is now not been ordered.

• 
  Ian (@Jd95975184) reported 9 minutes ago

  @virginmedia Contract is up in june i will be leaving soon as possible, had new modem, 3 engineer visits which resulted in my front garden being dug up on 3 seperate occassions for new connection and wire being laid, still get flashing red light on box and intermitant signal, you never help

• 
  IrishWill (@DiabloDame1) reported 16 minutes ago

  @virginmedia hi, we have a complete outage (waterford city) no TV, no Internet. We have attempted all options, so don't send us links to your website. This is going on for 3.5 hrs. Modem flashing red, can't get work done, & unable to even watch TV. What is going on?

• 
  M U (@Shef1212) reported 17 minutes ago

  @virginmedia no internet, but I need to wait 5 days for engineer! You say you invest millions and increase prices. Been with you since 2010. Why is it so difficult to log a complaint on the phone too? Shocking & ridiculous service. My contract is due in 2 months.

• 
  Jemski (@jemski7) reported 18 minutes ago

  @virginmedia Not in the slightest. I’ve had many many conversations with your representitives and have been dumbfounded by the treatment you’ve given a customer of 25 years so I’m done. Your customers are just numbers to you.

• 
  Shaun (@shauny67) reported 18 minutes ago

  @virginmedia @ldp17470 Not a virgin issue perform a full power cycle by holding the front power button for 10 seconds, unplugging the power cable for 30–60 seconds, then plugging it back in.

• 
  Paul Parkin (@kingoftheshed) reported 19 minutes ago

  @virginmedia And once again it goes down just I’m about to watch the boxing. Sort it or I’m putting in a formal complaint.

• 
  Caroline Masden (@Carolineforaday) reported 22 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV23 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies