Virgin Media

Virgin Media Outage Report in Saint Neots, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Saint Neots, Cambridgeshire, England 11/25/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saint Neots, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Huntingdon, Kempston and Saint Neots.

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City Problem Type Report Time
United KingdomBedford Internet
United KingdomBedford E-mail
United KingdomBedford Internet
United KingdomBedford Internet
United KingdomBedford Wi-fi
United KingdomBedford Internet

Community Discussion

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • Gturv GTT* (@Gturv) reported from Bedford, England

    @virginmedia No fault that describes my issue. Tried fault page but led to a dead link.

  • alanwildthing99 Alan Wildman (@alanwildthing99) reported from Bedford, England

    @virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!

  • RustyOldBanger Grumpy garage man ! (@RustyOldBanger) reported from Sandy, England

    @kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞

  • AmitP1992 Amit Puntambekar (@AmitP1992) reported from Fenstanton, England

    @IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.

  • jamesdgreen02 jamesdgreen (@jamesdgreen02) reported from Bedford, England

    @virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2

  • ohhollygosh Holly O (@ohhollygosh) reported from Biggleswade, England

    @virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so

  • bellinghman Alan Bellingham (@bellinghman) reported from Royston, England

    Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package

  • LizzieSagoo Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?

  • LizzieSagoo Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?

  • mrsloucampbell Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.

  • mrsloucampbell Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for

  • Gturv GTT* (@Gturv) reported from Bedford, England

    @virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.

  • LizzieSagoo Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)

  • LizzieSagoo Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update

  • paulwatts003 Paul Watts (@paulwatts003) reported from Biggleswade, England

    For the 4th time this weekend, @virginmedia is down. 4th time in actually less than 2days! I’m back to work tomorrow - from home. Am I’m going to end up losing money due to this incompetence?? No confidence in this company.

  • LizzieSagoo Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!

  • alanwildthing99 Alan Wildman (@alanwildthing99) reported from Bedford, England

    @virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!

  • kevinspicer72 Kevin Spicer (@kevinspicer72) reported from Bedford, England

    Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.

  • mrsloucampbell Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jason_stealth Jason Stealth #FBPE #ProEU (@jason_stealth) reported

    @virginmedia thanks for nothing. No internet for over over a week. Told service would resume by 6/12, then 12/12. Also received a text saying a technician would visit today. Nada. Rude female on end of phone. Technician now due 20/12. Shocking! #virginmedia

  • LuckySoul39 LuckySoul (@LuckySoul39) reported

    @virginmedia Hi, I already used your whatsup service. But your robot service couldn't solve me this issue. I even called. So, I don't know what else should I do now???

  • katos1981 Katie Morgan (@katos1981) reported

    @virginmedia It's not the hold times, it's when you choose the options for technical help it just tells you to download the app and days goodbye. It is impossible to actually get to speak to someone. I don't mind waiting but i can't even get to that stage

  • biddabidda james blair (@biddabidda) reported

    @virginmedia hey, so for the last 2 weeks my WiFi has been awful. I had an engineer out who replaced my router, checked my cables and made sure it was working. But atleast twice a day I loose WiFi, but ethernet is fine. I have rebooted, reset, everything. Why is this happening

  • g_man755 G (@g_man755) reported

    @virginmedia This is great service I been waiting on a call back since Friday, my prediction was correct still no call or internet. Then if I cancel my contract you wonder why! #avoidlikecorona

  • PeterHarar Tech N food (@PeterHarar) reported

    @virginmedia I had to go on 5G network to upload this test video because Virgin broadband couldn’t upload this.. I’ve shared the pic and video so everyone can see… avoid Virgin broadband at all cost..

  • David7992 David  (@David7992) reported

    @virginmedia Hi CS, yeah I've checked the service page and it keeps getting pushed back in 4 hour intervals for the last couple of days. Realistically speaking you must be able to see some internal engineer notes that give a hint of the severity of the issue?

  • lazy_hoor lazy_hoor (@lazy_hoor) reported

    @virginmedia Currently having connectivity issues in Dublin 12. Is there a problem?

  • g_man755 G (@g_man755) reported

    @virginmedia This has got to be the worst ever I have dealt with, bet I get no response! You pricks advised I wait and when I did this is the response I get! Wow, absolute joke!

  • Lou_h2004 Lou_h2004 (@Lou_h2004) reported

    @virginmedia Whatever, just fix your ******* WiFi.