Virgin Media outages and service status in Saint Neots, England

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Huntingdon, Saint Neots, Biggleswade, Sandy, and Raunds.

City	Problem Type	Report Time
Bedford	Internet	11 hours ago
Bedford	Internet	3 days ago
Huntingdon	E-mail	5 days ago
Bedford	Internet	7 days ago
Bedford	Wi-fi	10 days ago
Huntingdon	Total Blackout	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

• 
  GTT (@Gturv) reported 5 minutes ago from Bedford, England

  In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual

• 
  Steve Durrant (@SteveDurrant10) reported 5 minutes ago from Royston, England

  @virginmedia That’s fine to say but every month I have issues

• 
  Lizzie Sagoo (@LizzieSagoo) reported 8 minutes ago from Swavesey, England

  @virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?

• 
  Fliss (@fliss2210) reported 11 minutes ago from Saint Ives, England

  @virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful

• 
  Amit Puntambekar (@AmitP1992) reported 12 minutes ago from Fenstanton, England

  @IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.

• 
  Gordon Brown (@KTMGordo) reported 18 minutes ago from Saint Neots, England

  Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔

• 
  Lizzie Sagoo (@LizzieSagoo) reported 23 minutes ago from Swavesey, England

  @virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update

• 
  Lou Campbell❤️⚽️ (@mrsloucampbell) reported 26 minutes ago from Bedford, England

  @virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.

• 
  Lizzie Sagoo (@LizzieSagoo) reported 34 minutes ago from Swavesey, England

  @virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)

• 
  Let's get back to normal #KBF (@TMITV19) reported 34 minutes ago from Bedford, England

  @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

• 
  Porlus (@Porluss) reported 35 minutes ago from Hemingford Grey, England

  @virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.

• 
  Lee Hammond (@StopItRawr) reported 39 minutes ago from Biggleswade, England

  @virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?

• 
  Nick Simons (@NICKJSIMONS) reported 42 minutes ago from Bedford, England

  @virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.

• 
  _xshanmt8 (@_xshanmt8) reported 42 minutes ago from Bedford, England

  @JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬

• 
  Harry Aldridge (@HarryAldridge92) reported 43 minutes ago from Saint Ives, England

  @virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks

• 
  _xshanmt8 (@_xshanmt8) reported 44 minutes ago from Bedford, England

  @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

• 
  Alan Wildman (@alanwildthing99) reported 48 minutes ago from Bedford, England

  @virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!

• 
  Kimberley Barnard (@Kimberley88) reported 53 minutes ago from Papworth Everard, England

  @virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall

• 
  Done In (@stevericetweets) reported 55 minutes ago from Bedford, England

  @virginmedia Have to wait 72 hours before getting a call back. 7 weeks so far. Still no resolution

• 
  Steve Greaves (@sgreaves1977) reported 58 minutes ago from Royston, England

  @virginmedia just remind me what I'm paying for........worst internet ever!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brett Williams (@brettwill82) reported 12 minutes ago

  @virginmedia @skytv don’t seem to be having this issue on there platform? Come on @virginmedia I’ve paid my subscription for the channel and I cannot see the tv listings

• 
  Chris Love (@chrislove_89) reported 12 minutes ago

  @virginmedia 4x since I’ve moved across from BT, the service has been completely down in my area, this in space of just a few months. This has affected exam revision, kids bedtime routines, among other things. Terrible, pathetic service and can’t wait until my contract expires!

• 
  Shaun (@shauny67) reported 13 minutes ago

  @QxPain_ @virginmedia Turn off router, turn off all devices connected via WiFi turn on router & bring up each device at a time & check WiFi & distance then will find which device is causing the issue. A router only has a certain distance will need a pod if drops out due to distance

• 
  meeeee (@baldiecute5) reported 14 minutes ago

  Just about had enough of this company and haven't even been connected yet ! Engineers turning up on wrong day or not at all ! Customer servicea shockingly hard to understand! And pretty useless , last chance tomorrow before I cancel transfer @virginmedia

• 
  Adam Fletcher (@Fletchmyster85) reported 16 minutes ago

  @virginmedia 3-4 weeks now I've had issues with my broadband and TV. Tried calling but have to drop off because I don't have 30+ mins to wait. Start chats, after the long AI process I sit waiting for a person. Leave chat 30+ mins. Fill out complaints asking for a call from you...

• 
  Adam Spooner (@aspoone2) reported 16 minutes ago

  @virginmedia what an awful service New customer and already regretting it Virgin cancelled previous service 3 days in, 2 visits and 3rd booked but still no broadband What a shambles

• 
  Berk (@trapdoor456) reported 17 minutes ago

  @njjea @MrsGuiltyRage @virginmedia I went on a compare site & looked at reviews for stability & customer service etc Tbh with the shite ive had with Virgin the last 6 months, id have gone with Big Bobs Bastard Broadband to get away from em!

• 
  Andy Mac (@andy_mac21) reported 17 minutes ago

  @chrislove_89 @virginmedia Into em .. they’ve got your cash and don’t give a ****. Won’t get a reply or support

• 
  Berk (@trapdoor456) reported 17 minutes ago

  @virginmedia @RicardoEyes Maybe show decent customer service when you are contacted about issues initially, not just when people have had enough & leave 🤷

• 
  Wolf of X (@WolfofX) reported 19 minutes ago

  In 2003, Stan Beaton lost his wife, Ruby, to stomach cancer. Before she passed away, she had recorded the voicemail greeting for their home telephone. It was an ordinary message to anyone else, but to Stan it became the last recording of her voice. For more than a decade, he kept that voicemail safe. He even stayed with the same phone company because he feared changing providers might erase it. Whenever he missed Ruby, he would call his own home just to hear her say, "Sorry, at the moment, Stan and Ruby are not available..." For him, those few seconds were enough to bring her close again. Then, in December 2014, a network upgrade accidentally deleted the recording. Stan was heartbroken. He later said it felt like losing his wife all over again. Believing there was nothing left to lose, he contacted Virgin Media and asked if there was any way to recover it. What followed was something no one expected. Eleven telecommunications engineers spent three days searching through backup systems for a single deleted audio file. They described it as looking for a needle in a haystack, but they refused to give up. They found it. Instead of simply returning the recording, BBC Radio Leeds arranged a surprise during an interview with Stan. As Ruby's familiar voice filled the room once again, he broke down in tears. "That's her. Wonderful. Wonderful." The company later gave Stan permanent copies of the recording on a CD so he would never have to fear losing it again. It wasn't just a recovered voicemail. It was the return of the last words he could still hear from the woman he loved, a voice that had waited silently for years until someone cared enough to bring it back.