Virgin Media outages and service status in Saint Neots, England

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Saint Neots, Bedford, Huntingdon, and Hemingford Grey.

City	Problem Type	Report Time
Saint Neots	Internet	10 hours ago
Bedford	Internet	2 days ago
Bedford	TV	2 days ago
Bedford	Internet	2 days ago
Bedford	Wi-fi	3 days ago
Huntingdon	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

• 
  Let's get back to normal #KBF (@TMITV19) reported 6 minutes ago from Bedford, England

  @virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.

• 
  Byron Hinson (@byron_hinson) reported 6 minutes ago from Saint Ives, England

  @virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31

• 
  Kimberley Barnard (@Kimberley88) reported 8 minutes ago from Papworth Everard, England

  @virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.

• 
  Nancy Paladina (@NPaladina) reported 8 minutes ago from Bedford, England

  @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

• 
  James (@Lardyda44) reported 9 minutes ago from Biggleswade, England

  @virginmedia Customer Services....

• 
  Su Felce (@swimmingsu) reported 12 minutes ago from Cardington, England

  So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

• 
  Steve Greaves (@sgreaves1977) reported 13 minutes ago from Royston, England

  @virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough

• 
  Let's get back to normal #KBF (@TMITV19) reported 23 minutes ago from Bedford, England

  @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

• 
  Phil Reynolds (@furnituretester) reported 26 minutes ago from Bedford, England

  @virginmedia over 13 mins in waiting for you to answer a call you directed me too as WiFi is not working. Sort it out please this is unacceptable

• 
  Gareth Baldwin (@GarethPJBaldwin) reported 28 minutes ago from Hemingford Grey, England

  5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia

• 
  purplewisdom (@PurpleWisdom) reported 30 minutes ago from Bedford, England

  @virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.

• 
  _xshanmt8 (@_xshanmt8) reported 31 minutes ago from Bedford, England

  @JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬

• 
  Lizzie Sagoo (@LizzieSagoo) reported 33 minutes ago from Swavesey, England

  @virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update

• 
  GTT (@Gturv) reported 41 minutes ago from Bedford, England

  In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual

• 
  Jo Buxton (@JEM1429) reported 41 minutes ago from Biggleswade, England

  @virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over

• 
  Byron Hinson (@byron_hinson) reported 46 minutes ago from Saint Ives, England

  @virginmedia Yes says 30 mins again. But the main status site says no issues.

• 
  Stuart Paterson (@Gordonsalive200) reported 48 minutes ago from Bedford, England

  Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

• 
  Matt Lucas (@MattLucasTweets) reported 52 minutes ago from Bedford, England

  Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call

• 
  Clare grennan (@Clare55A) reported 56 minutes ago from Bedford, England

  @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

• 
  Maz (@Mazeda_B) reported 59 minutes ago from Royston, England

  @virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GR-Bear🏆x55 (@GR_BEAR1979) reported 5 minutes ago

  @virginmedia @JamieGBarry Absolute pish !!! I had an introductory offer of £94 for 18 months !! Then it jumped to £205 😵😵. Exact same package. Looked at recontract - offered less services, slower broadband etc for £170. Don’t believe the recontract nonsense, it’s still expensive and a lesser service

• 
  The Retro In Us (@TheRetroInUs) reported 6 minutes ago

  @virginmedia it would be easier trying to break into a bank that it would trying to access my virgin media and o2 account. You need a simple system. Simple log in to each with a code to link the accounts. Done once. Then finger print login. Its by far the worst ive ever seen

• 
  Telboy (@telboy1968) reported 8 minutes ago

  @virginmedia I am in the HA0 area. TV channels constantly pixelating. When looking at your Service Status page, states resolve date of 18th May. Today is the 27th May. Are you going to compensate customers considering we pay for your service 1 mth in advance

• 
  MidgecpfcⓂ️ (@Midgecpfc) reported 10 minutes ago

  Well done @virginmedia no Internet or TV until 23.05 tomorrow night! How ******** am I supposed to watch the football tonight? So had enough! Glad my contract is done next month!

• 
  Nick Roper⚒️#SBOUT (@nickpaulroper1) reported 11 minutes ago

  @Grahamthecabbie @virginmedia We had these issues for years and have now ditched them. Awful company, even worse customer service. Hidden rises constantly. Now with BT Openreach. Very happy, like chalk and cheese.

• 
  Greeno (@ShaneGreen1980) reported 17 minutes ago

  @JamieGBarry @virginmedia You literally have to change to your partner's name get new contract,and cancel old one every 18 months,it's a joke ,no loyalty at all!

• 
  Cookie (@chrissincl29564) reported 17 minutes ago

  @virginmedia @JamieGBarry But it never matches the new offer prices does it

• 
  Mo (@MrsPeebs208) reported 20 minutes ago

  @JShine06 @virginmedia I really feel for you they are the worst’s ever provider I had two years of complaining that we had problems with our internet and all they ever said was there are no problems in your area why don’t you upgrade no thanks we went to BT we have never had any problems with them

• 
  Mike | Pedro Pé 🦝 | (@MikeF407) reported 20 minutes ago

  @virginmedia @PeteUK7 How bad is it that you’ve been community noted, VM? Very bad. Just stop lying now.

• 
  Lunc Asylum (@LunCAsylum) reported 26 minutes ago

  @JamieGBarry @virginmedia cancel your contract and get virgin media as a new customer in your wifes name, request install the day after your current contract ends....they will tell you you cant do it but i have been for 15 years