Virgin Media outages and service status in Saint Neots, England

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Hemingford Grey, Huntingdon, and Biggleswade.

City	Problem Type	Report Time
Bedford	Wi-fi	15 hours ago
Bedford	Wi-fi	3 days ago
Hemingford Grey	Internet	4 days ago
Bedford	Internet	7 days ago
Bedford	Internet	8 days ago
Bedford	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

• 
  Phil Reynolds (@furnituretester) reported 12 minutes ago from Bedford, England

  @virginmedia worst service ever why is my broadband not working. I expect a refund

• 
  Nick Simons (@NICKJSIMONS) reported 14 minutes ago from Bedford, England

  @virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.

• 
  ѕρє¢ιαℓ к ( ˘ ³˘)♥ (@itskatielclark) reported 16 minutes ago from Langford, England

  Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼

• 
  Alan Wildman (@alanwildthing99) reported 26 minutes ago from Bedford, England

  @virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!

• 
  Matt Lucas (@MattLucasTweets) reported 26 minutes ago from Bedford, England

  Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call

• 
  Ron Sydenham (@RonSydenham) reported 27 minutes ago from Raunds, England

  @virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.

• 
  gary jackets (@garyjackets) reported 29 minutes ago from Biggleswade, England

  Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !

• 
  Lizzie Sagoo (@LizzieSagoo) reported 30 minutes ago from Swavesey, England

  @virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?

• 
  TRENTTT🤩 (@Aqeeb97) reported 30 minutes ago from Bedford, England

  Just about to complete an important work task and Virgin Media goes down🙃

• 
  Kerry-jane Rose (@kerryrose34) reported 30 minutes ago from Eaton Socon, England

  Damn bloody broadband is useless virgin media arghhhh

• 
  Elaine Freeman (@ElaineFTans) reported 33 minutes ago from Saint Neots, England

  @SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS

• 
  Byron Hinson (@byron_hinson) reported 34 minutes ago from Saint Ives, England

  @virginmedia Yes says 30 mins again. But the main status site says no issues.

• 
  Andrew Maynard (@Andrewocd) reported 35 minutes ago from Eltisley, England

  @JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .

• 
  Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported 37 minutes ago from Bedford, England

  @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

• 
  Lizzie Sagoo (@LizzieSagoo) reported 38 minutes ago from Swavesey, England

  @virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)

• 
  Chris Walker (@chris87uk) reported 38 minutes ago from Wootton, England

  @virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise

• 
  Let's get back to normal #KBF (@TMITV19) reported 48 minutes ago from Bedford, England

  @virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.

• 
  #LITFL (@GoMcMahon) reported 51 minutes ago from Saint Ives, England

  @BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.

• 
  GTT* (@Gturv) reported 57 minutes ago from Bedford, England

  @virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.

• 
  _xshanmt8 (@_xshanmt8) reported 60 minutes ago from Bedford, England

  @JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Agg (@Jimmyboy35) reported 8 minutes ago

  @virginmedia I have now been on hold for my broadband and TV issues for over 2hours in total

• 
  Andy Duncan (@andyduncan84) reported 10 minutes ago

  @virginmedia I’m having problems with your newly installed service. Your chat service is rubbish & I’ve been on hold for over 45mins! This is not a great start! Someone better get in touch with me soon or I’ll be cancelling my direct debit!

• 
  Dave #oafc (@Rusty_Barnacle) reported 10 minutes ago

  @virginmedia have to say I've really enjoyed spending over 15 hours on the phone and 10 of those on hold this week trying to sort my contract out because your salesperson didn't sort it properly. I've been trying to cancel for 2 hours this morning and been left on hold again

• 
  Shye Ahmed (@shyeahmed) reported 10 minutes ago

  @virginmedia I have been trying to contact VM since Thursday to sort out contract. Waited on the phone 2+ hours and got disconnected. Then spoke to someone saying they have technical issues. Now my bill has been issued at a higher price because I cant get through to you 😡

• 
  Limited (@Itslimiiited) reported 11 minutes ago

  @virginmedia What's the point in paying for a service, when its ****!

• 
  Santhosh🌏🕊️ (@SubraSanthosh) reported 20 minutes ago

  @virginmedia the internet and phone lines have been down in my house since last 2 days and you have an ETC of 2 more days to fix the issue. Will definitely not renew my contract with Virgin Media.

• 
  *carly* RN DN (@CarlyBoo78) reported 24 minutes ago

  @virginmedia been trying to get through to your customer service line for over 5 hours in the past 2 days!!! Chatbot useless! Can’t get on the app. You have taken an extra £122.00 on top of our usual bill this month and we can’t speak to anyone about it! Poor, poor service!!

• 
  Chris Hobbs (@obbsie) reported 26 minutes ago

  @AEthelswin @virginmedia Ah. Thanks. Trying to speak to customer service. Been three hours now.

• 
  Jeff Smith (@jeffsmithspurs) reported 30 minutes ago

  @virginmedia Hi I’m desperate to talk to someone regarding my broadband as it’s cancelling but I need it to continue. I cannot get through on WhatsApp, phone or through the chat. Can you help this is critical for me. I’m a long term customer and have been on hold for two days!

• 
  Brianlfc0210 (@brianlfc0210) reported 31 minutes ago

  @virginmedia whats going on with your service in the RM area