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Virgin Media outages and service status in Saint Neots, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Saint Neots, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 11, 10:33 AM GMT+1.
  • 62% Internet (62%)
  • 23% Wi-fi (23%)
  • 8% E-mail (8%)
  • 8% Phone (8%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at Virgin Media

Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Hemingford Grey, Huntingdon, and Biggleswade.

CityProblem TypeReport Time
Bedford Phone 9 hours ago
Bedford Wi-fi 1 day ago
Bedford Wi-fi 3 days ago
Hemingford Grey Internet 4 days ago
Bedford Internet 7 days ago
Bedford Internet 8 days ago

Nearby cities with recent reports

Bedford

3 recent signals

9 hours ago
Hemingford Grey

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • AmitP1992
    Amit Puntambekar (@AmitP1992) reported from Fenstanton, England

    @IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.

  • PurpleWisdom
    purplewisdom (@PurpleWisdom) reported from Bedford, England

    @virginmedia @markscamilleri I’ve tried rebooting nothing is happening. All these people telling you they have no service can’t all be wrong. Stop giving us the same answer, we’re not idiots.

  • alanwildthing99
    Alan Wildman (@alanwildthing99) reported from Bedford, England

    @virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!

  • niggyt2004
    niggyt2004 (@niggyt2004) reported from Raunds, England

    @virginmedia Still not working

  • Lardyda44
    James (@Lardyda44) reported from Biggleswade, England

    @virginmedia Customer Services....

  • NICKJSIMONS
    Nick Simons (@NICKJSIMONS) reported from Bedford, England

    @virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.

  • itskatielclark
    ѕρє¢ιαℓ к ( ˘ ³˘)♥ (@itskatielclark) reported from Langford, England

    Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼

  • Gordonsalive200
    Stuart Paterson (@Gordonsalive200) reported from Bedford, England

    Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

  • sgreaves1977
    Steve Greaves (@sgreaves1977) reported from Royston, England

    @virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough

  • byron_hinson
    Byron Hinson (@byron_hinson) reported from Saint Ives, England

    @virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31

  • Gturv
    GTT* (@Gturv) reported from Bedford, England

    @virginmedia No fault that describes my issue. Tried fault page but led to a dead link.

  • Gturv
    GTT* (@Gturv) reported from Bedford, England

    @virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.

  • StopItRawr
    Lee Hammond (@StopItRawr) reported from Biggleswade, England

    @virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?

  • chris87uk
    Chris Walker (@chris87uk) reported from Wootton, England

    @virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise

  • EdMcDougall99
    Edward Bro (@EdMcDougall99) reported from Bedford, England

    Virgin media mobile data being very bad today

  • GarethPJBaldwin
    Gareth Baldwin (@GarethPJBaldwin) reported from Hemingford Grey, England

    5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia

  • GoMcMahon
    #LITFL (@GoMcMahon) reported from Saint Ives, England

    @virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!

  • swimmingsu
    Su Felce (@swimmingsu) reported from Cardington, England

    So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

  • jay_atkins7
    Jay Atkins (@jay_atkins7) reported from Eaton Socon, England

    @virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.

  • Porluss
    Porlus (@Porluss) reported from Hemingford Grey, England

    @virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cleantethemiser
    sam ☄️🔥🏳️‍🌈 (@cleantethemiser) reported

    @virginmedia is there a power outage as some of my channels are missing such as Sky Crime, U & Gold? I've been on the ChatBOT for three hours with no reply and no answering the phone.

  • piggywiggiewoo
    Frankie Mary (@piggywiggiewoo) reported

    @virginmedia my elderly mum was put on hold on the phone for nearly two hours waiting to speak to an agent and has given up. You are massively overcharging her and she needs to talk to you about her bill. Why aren't you answering the phone? I'm shocked by such poor service

  • Omersaeela
    👾 (@Omersaeela) reported

    Hi @VirginMedia, my account has been locked and I’ve been trying to contact support for 2 days now with no response. Calls are not being answered at all. I urgently need help setting up my new WiFi device. This level of support is really disappointing. Have no option 👎

  • brianlfc0210
    Brianlfc0210 (@brianlfc0210) reported

    @virginmedia whats going on with your service in the RM area

  • Dgjbear1
    Dgjbear (@Dgjbear1) reported

    @bravemongoose @virginmedia You won’t get a reply from X either. They are simply closed. I’m guessing the company is close to collapse. I’m trying to cancel my contract to after 25 years

  • bhoyjohn1888
    John Cameron (@bhoyjohn1888) reported

    For **** sake Virgin Media. Answer the goddam phone. 40mins and counting. Awful customer service. Crap

  • Leedipus
    Leedipus (@Leedipus) reported

    @djacid25 @virginmedia In 2019 Virgin started charging me for Internet that I wasn't receiving in December. By the end of Jan I had an engineer admit there was no way I'd have an active service until April and they were planning on just stringing me along until then. Find a different provider ASAP.

  • bravemongoose
    Alex Murray (@bravemongoose) reported

    Hi @virginmedia I am trying to cancel my account, but no one is answering your phones and your web chat totally broken. Do I really have to send you a letter to cancel?!

  • JustAnAlienOk
    RogerSmithUpInThisBitch (@JustAnAlienOk) reported

    @virginmedia @derekscotia Why is the internet down everywhere? No connection at all

  • Itslimiiited
    Limited (@Itslimiiited) reported

    @JordanPsych_ @virginmedia im on a constant 30 ping on uk host **** is cooked, maybe they respond