Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Saint Neots, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Biggleswade, Huntingdon, and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford
|
Wi-fi | 5 days ago |
|
Bedford
|
9 days ago | |
|
Bedford
|
Internet | 13 days ago |
|
Bedford
|
Internet | 15 days ago |
|
Biggleswade
|
Wi-fi | 17 days ago |
|
Huntingdon
|
Total Blackout | 18 days ago |
Community Discussion
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Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Byron Hinson (@byron_hinson) reported from Saint Ives, England@virginmedia Yes says 30 mins again. But the main status site says no issues.
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emmylou14 (@eldonnell7319) reported from Bedford, England@virginmedia still waiting for a call or response to my issue
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#LITFL (@GoMcMahon) reported from Saint Ives, England@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
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Maz (@Mazeda_B) reported from Royston, England@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
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Music In Bedford (@MusicInBedford) reported from Bedford, England@MinarchistUk @virginmedia @sky @gmcuk @Scott1984FP As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else,Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Being Able To Spell, Big Deal :/ I'm Not Here To Entertain You Either :/ You Know Where Mute & Block Is :)
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Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
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emmylou14 (@eldonnell7319) reported from Bedford, England@virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still
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#LITFL (@GoMcMahon) reported from Saint Ives, England@BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.
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Steve Durrant (@SteveDurrant10) reported from Royston, England@virginmedia That’s fine to say but every month I have issues
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emmylou14 (@eldonnell7319) reported from Bedford, England@virginmedia 7hours on a phone call to get 1 engineer to visit is beyond a joke your call centre have issues with not taking any notes or saying anything that is not on a script
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Ron Sydenham (@RonSydenham) reported from Raunds, England@virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.
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Kimberley Barnard (@Kimberley88) reported from Papworth Everard, England@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
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Byron Hinson (@byron_hinson) reported from Saint Ives, England@virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31
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Music In Bedford (@MusicInBedford) reported from Bedford, England@MinarchistUk @virginmedia @sky @gmcuk Its Just Called Projection :/ Not Psychological Projection :/ I @Scott1984FP , Don't Need To Project, As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else, Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Bei
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Andrew Maynard (@Andrewocd) reported from Eltisley, England@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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Chris Walker (@chris87uk) reported from Wootton, England@virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise
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Kimberley Barnard (@Kimberley88) reported from Papworth Everard, England@virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.
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Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England@virginmedia why can I never get through to your support team.
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#DocMartin (@GoMcMahon) reported from Saint Ives, England@virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hardman and Hill (@HardmanHill) reportedDo @DPDCare ever answer their phone, This must be the worst customer service next to Virgin Media.
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David J Rutherford (@daveyruthers) reported@virginmedia your customer service is shocking. We haven't been able to use your virgin go app since you installed your services here 2 weeks ago. Answer from your rep, "I don't know why it's not working"
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Jules A (@Jule5y) reported@virginmedia just spoke to your call centre because my wifi is down yet again, I need a technician to visit. Specifically told him I can’t do Friday 02/12 and agreed to book 06/12, now I’ve got a confirmation for 02/12! 🙄Link to change the appointment doesn’t work! Please help.
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Marko Von Richards🤡 (@markvonrichards) reported@wench141 @virginmedia Got exactly the same, but took 4 hours to actually get a stable enough connection to connect to the service status! A little advanced warning would help, both my wife and I work from home.
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Peter White (@1Petewhite) reported@virginmedia Talking to customer services in the Philippines I could hear another operative next to her givining out that persons adress and phone number.
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Missy Tink (@TinkMissy) reported@virginmedia Since I had my new handset in July I have no internet unless I’m connected to wifi. All they keep blaming is the mast being down, I have reported that this happens out my area too and that members of my house on o2 don’t experience the same problem.
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I'm Back (@PREEMGAMING) reportedIs anybody else's @virginmedia Internet speeds slow because mine is terrible and I'm on the fastest speed plan?
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Mark Sharman (@markussharman) reported1 week review as a new @virginmedia customer: - Lied to about what speed I can have via Whatsapp - Tried to update to a better deal (saving VM time in me not cancelling and rejoining) but told not possible - Finally updated on third attempt, but contract price is now wrong 😑
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Bob Parker (@Bobparker9) reported@virginmedia OK had an email at 1545 asking me security questions ( the answers to all of them were in the email) nothing since. Cut to the chase are you going to give me my money back or not? Maybe you have realised how awful you have been and going to give me the whole contract for free.
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cece (@CatherineMasc) reported@virginmedia I am getting 4Mb on a 100 Mb package, there is no option for me to order a wifi hub in the app, I keep getting referred to call customer service who also haven't been able to help. How do I get a wifi hub??!