Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Saint Neots and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
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| Bedford |
Total Blackout | |
| Bedford |
Internet | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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adamrobertson.co.uk
(@AdamRPhoto) reported
from
Godmanchester, England
@virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia *poor
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Petar Kralev
(@PetarKralev) reported
from
Fen Drayton, England
@virginmedia Another bot service that resolve nothing ! Thanks but no thanks
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Biggriffin
(@Biggriffin4) reported
from
Huntingdon, England
@virginmedia So my Broadband/phone is now £50. And a £3.50 price rise. But new customer can have it for £26.99... you robbing ungrateful bastids, existing customers obviously don't matter!! Time to look elsewhere.
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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James Denton (pen)
(@Denton_james) reported
from
Whaddon, England
@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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adamrobertson.co.uk
(@AdamRPhoto) reported
from
Godmanchester, England
Hey @virginmedia who do I contact for constant packet loss and internet issues as your software says there are none, but there 100% is 😩🔫
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Harry Aldridge
(@HarryAldridge92) reported
from
Saint Ives, England
@virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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emmanuel avgar
(@emmanuelAvgar) reported
Terrible treatment by your moving team @virginmedia I expected better customer service and not to be judged on my name
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Debra Breeze
(@dippy_bint) reported
@virginmedia Already done & the issue isn’t with my equipment. Your site is telling me there’s an issue in my area, but this is getting to be like a broken record now. Why does it keep happening? And what is being done to PERMANENTLY fix the problem.
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Megan fox
(@Meganfo67990574) reported
@virginmedia Yes, there's an outage in my area will be "fixed" on the 5th but there's always outages here. It was working fine for the last 10 minutes now then went off again and won't connect at all.
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Simon
(@goneinsixtysecs) reported
@virginmedia That will still not resolve the issue as we struggle to pay the bills every month as I have had to take a pay cut after being finished from my previous job
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Rick Ward
(@Rick_Ward86) reported
@virginmedia Soooo, my broadband is down again and my complaint is clearly being ignored after I responded to your generic 'fob-off' email... is anyone actually going to address or do anything about this? Incredibly poor... is anyone at @virginmedia even paying attention?!
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Fust
(@Fastfust) reported
@virginmedia Why can’t I unsubscribe from a channel online - I want to cancel MUTV
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Liam
(@YRLiam_) reported
@DensityGuru @Surgaee @st3ventough I rang them today and virgin media apparently don’t do anything about your ping jittering as they don’t offer ping or some **** , I jitter to 150-400 ping for at least 10 hours everyday and can only somewhat play at 1-8 am . Other than that I lag constantly
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Debra Breeze
(@dippy_bint) reported
@virginmedia I’ve done that already. It’s not telling me why we keep losing service. It’s very frustrating as my son is working from home!
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Kerry Mole
(@KerryGreen9) reported
@virginmedia customer loyalty team encouraged me to stay, never received and email with my new costs on, chased with them and told its in the system to be done.. my bill was double this month and has gone out of my bank!!!! Would someone like to look into this as it is a breach!
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S U P E R G I N G E
(@amy_superginge) reported
@virginmedia I'm being repeatedly sold one when I'm not having any issues that would require one. Yet my issue is being ignored.