Virgin Media outages and service status in Saint Neots, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Saint Neots, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 11, 10:25 PM GMT+1.
- Internet (57%)
- Wi-fi (29%)
- E-mail (7%)
- Phone (7%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Saint Neots, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Hemingford Grey, Huntingdon, and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford
|
Wi-fi | 14 hours ago |
|
Bedford
|
Phone | 1 day ago |
|
Bedford
|
Wi-fi | 2 days ago |
|
Bedford
|
Wi-fi | 4 days ago |
|
Hemingford Grey
|
Internet | 5 days ago |
|
Bedford
|
Internet | 8 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Alan Bellingham (@bellinghman) reported from Royston, EnglandDear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
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Jo Buxton (@JEM1429) reported from Biggleswade, England@virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over
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jamesdgreen (@jamesdgreen02) reported from Bedford, England@virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2
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Chris Rand (@ChrisRandWrites) reported from Huntingdon, England@virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.
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niggyt2004 (@niggyt2004) reported from Raunds, England@virginmedia whats going on no broadband none of your help lines work. What's going on!
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Alan Wildman (@alanwildthing99) reported from Bedford, England@virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!
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Gareth Baldwin (@GarethPJBaldwin) reported from Hemingford Grey, England5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia
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purplewisdom (@PurpleWisdom) reported from Bedford, England@virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.
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Fast2Host (@fast2host) reported from Huntingdon, EnglandCurrently there is a network outage with virginmedia effecting some of our services
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Porlus (@Porluss) reported from Hemingford Grey, England@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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Chris Walker (@chris87uk) reported from Wootton, England@virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise
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Kevin Spicer (@kevinspicer72) reported from Bedford, EnglandJust been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.
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Jay Atkins (@jay_atkins7) reported from Eaton Socon, England@virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.
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Steve Greaves (@sgreaves1977) reported from Royston, England@virginmedia just remind me what I'm paying for........worst internet ever!
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?
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Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, England@virginmedia need help as got broadband after engineer visit and no one wants to know 😡
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Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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_xshanmt8 (@_xshanmt8) reported from Bedford, England@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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James Denton (pen) (@Denton_james) reported from Whaddon, England@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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billy winter (@billywi56359173) reported@virginmedia too busy money grabbing working through bots instead of getting real people to support your customers with actual help, fed up of trying to explain to a robot what’s going on
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Rob 👑 (@rob_king) reportedThis really is boring @virginmedia. I returned my kit on 26th April with your vendor (Yodel) per your instructions. It’s been stuck in there network and now you’ve charged me for it. Even though you can see I’ve sent it (I provided all the details to customer services on WhatsApp). I won’t be taking a credit, I’ll be disputing the charge. You have no right to charge me for the equipment when it’s with your courier and I have evidenced that to customer services.
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NoBotsForSupport (@NoBotForSupport) reported@mumherts @virginmedia Bot support is a very real frustrating issue today. I am a dedicated account to protest the incompetent support system. I hope we get the real human support back where it is needed. #NoBotsForSupport Tag/Mention me for repost.
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BelfColm (@BelfColm74) reported@virginmedia is virgin down in Belfast? Or just me?
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billy winter (@billywi56359173) reported@virginmedia tried calling and it’s impossible to get through to anyone, my bill keeps going up and up and up and the service keeps getting worse and worse, so I try and swap supplier and now you’re charging me nearly £300 to leave early.
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June Tobin (@junie1954) reported@virginmedia our virgin media account has been locked for over three weeks. We are unable to log in ! We have spent long time on four phone calls. We have been promised calls back and resolution within 3-5working days. We are still waiting. We have been customers for 26 years
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Brianlfc0210 (@brianlfc0210) reported@virginmedia whats going on with your service in the RM area
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Alex Bellew (@Donaldman34) reported@virginmedia I am trying to cancel my contract, and every time your chatbot says it is going to connect me to an actual human, the chat disconnects and starts again. This is moderately infuriating to say the least. Can you fix this
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Simon Gallagher (@SiGallagher) reported@virginmedia How about 2.5 hours? Fix your website and app servers!! If you’re using AI coding or agents to run it, you need to stop, the whole thing is broken. I’m paying for this customer service as part of my package and getting no support at all
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Cheryl Chau (@CherylChau1029) reported@virginmedia 2hr phone wait! Mis-sold £78 (quoted £33.99) + 24hr outage. Fix it or I'm cancelling under 14-day cooling-off. #VirginMedia