Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Biggleswade, Huntingdon and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Wi-fi | |
| Bedford |
||
| Bedford |
Internet | |
| Bedford |
Internet | |
| Biggleswade |
Wi-fi | |
| Huntingdon |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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Kerry-jane Rose
(@kerryrose34) reported
from
Eaton Socon, England
Damn bloody broadband is useless virgin media arghhhh
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Chris Rand
(@ChrisRandWrites) reported
from
Huntingdon, England
@virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.
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amy hughes 📸
(@amyhughesphoto) reported
from
Raunds, England
@virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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Roy Long
(@Roy_Long) reported
from
Clapham, England
@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Porlus
(@Porluss) reported
from
Hemingford Grey, England
@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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Petar Kralev
(@PetarKralev) reported
from
Fen Drayton, England
@virginmedia Another bot service that resolve nothing ! Thanks but no thanks
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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📻 Pete 📻
(@Mi0VAX) reported
Trying to remotely diagnose a network issue here, anyone know if Virgin Media hub automatically chooses best WiFi channel, or is it just randomly set? I'm thinking it's RF congestion or a bad WiFi dongle.
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konketsu
(@x_KonkeTsu_x) reported
@virginmedia I’m so disappointed with your service, connection has been awful since day 1 and I can’t even get through to a human being on your phone lines, made these same tweets to you years ago and clearly your connection still trash
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Jae
(@SinghJae) reported
@virginmedia …. Been trying to sort a confirmed fault since morning took a holiday to sort it and now 2nd line want me to wake up my wife who has a.14hr shift coming up in. Couple of hours, I work from home and we are paying for a service that is not fit for use…
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Jae
(@SinghJae) reported
@virginmedia hello why is it every person that helped me with my BB fault tried and then said it needed your second line for more help and they cannot help a second account holder……
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Nadia
(@Nadia90775400) reported
@virginmedia We had asked to speak to somebody else as the call handler was being repetitive and very very rude. He was talking to me like I was a child. He then cut off the call when we asked to speak to a manager. 50 mins on the phone were wasted, I would like to make a complaint
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JP
(@jollyjapes) reported
@virginmedia I log into my account without a problem, but it’s now associated with the new account number and the bills section only shows “no bills yet”
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Sana
(@LadySs) reported
@virginmedia Seriously !!!! Been on the pathetic bot system for the last hour to no avail … abysmal just like the service here
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Julie
(@Julie47174242) reported
@tombradby @virginmedia Its funny how companys suddenly come to the rescue when their bad customer service is exposed on tv/social media.
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Sana
(@LadySs) reported
@virginmedia VIRGIN MEDIA CUSTOMERS UNLESS YR A NEW CLIEBT VIRGIN DISREGARD EXISTING CUSTOMERS BUT LAVISH NEW CLIENTS WITH HRESF DEALS = we pay as they fail to remind you that your contract is up to renew .. = charge you ridiculous prices 🤬🤬🤬🤬 be vigilant on there scam
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JP
(@jollyjapes) reported
@virginmedia Just tried your chat help feature but it was…frustrating…as as soon as I lost mobile signal the whole chat disappeared. The person on the other end of the chat said all the bills had disappeared now I have a new A/N - despite the latest bill only having recently been issued.