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Virgin Media outages and service status in Saint Neots, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Saint Neots, including 5 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 25, 9:33 PM GMT+1.
  • 41% TV (41%)
  • 38% Internet (38%)
  • 16% Wi-fi (16%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Saint Neots come from postal codes PE19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at Virgin Media

Virgin Media is having issues since 02:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Huntingdon, Saint Neots, and Hemingford Grey.

CityProblem TypeReport Time
Bedford Internet 10 hours ago
Bedford TV 14 hours ago
Bedford Internet 16 hours ago
Bedford Wi-fi 21 hours ago
Huntingdon Wi-fi 21 hours ago
Bedford Total Blackout 4 days ago

Nearby cities with recent reports

Bedford

8 recent signals

10 hours ago
Huntingdon

1 recent signals

21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • bowercolin
    Colin Bower (@bowercolin) reported from Eaton Socon, England

    @virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.

  • LizzieSagoo
    Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?

  • Clare55A
    Clare grennan (@Clare55A) reported from Bedford, England

    @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

  • Flyingkermit
    James Bolger (@Flyingkermit) reported from Bedford, England

    @virginmedia my grandad is being charged every month for something we have requested to be cancelled months ago, just tried to cancel again but you are still taking this out, just spent an hour on the phone trying to sort this out but the call has been cut off three times!!

  • chris87uk
    Chris Walker (@chris87uk) reported from Wootton, England

    @virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise

  • GoMcMahon
    #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?

  • LizzieSagoo
    Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting

  • Carlgooutdoors
    Carl Harris (@Carlgooutdoors) reported from Bedford, England

    @virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!

  • Jagercraig
    Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected

  • GoMcMahon
    #LITFL (@GoMcMahon) reported from Saint Ives, England

    @virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!

  • RonSydenham
    Ron Sydenham (@RonSydenham) reported from Raunds, England

    @virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.

  • MusicInBedford
    Music In Bedford (@MusicInBedford) reported from Bedford, England

    @MinarchistUk @virginmedia @sky @gmcuk @Scott1984FP As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else,Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Being Able To Spell, Big Deal :/ I'm Not Here To Entertain You Either :/ You Know Where Mute & Block Is :)

  • niggyt2004
    niggyt2004 (@niggyt2004) reported from Raunds, England

    @virginmedia Still not working

  • MattLucasTweets
    Matt Lucas (@MattLucasTweets) reported from Bedford, England

    Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call

  • Mazeda_B
    Maz (@Mazeda_B) reported from Royston, England

    @virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.

  • sgreaves1977
    Steve Greaves (@sgreaves1977) reported from Royston, England

    @virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough

  • Andrewocd
    Andrew Maynard (@Andrewocd) reported from Eltisley, England

    @JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .

  • Lardyda44
    James (@Lardyda44) reported from Biggleswade, England

    @virginmedia Customer Services....

  • HarryAldridge92
    Harry Aldridge (@HarryAldridge92) reported from Saint Ives, England

    @virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks

  • GarethPJBaldwin
    Gareth Baldwin (@GarethPJBaldwin) reported from Hemingford Grey, England

    5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TraderPaulFX
    TraderPaulAI ✿ (@TraderPaulFX) reported

    @CityFibre have blanket banned anyone from having fast fibre broadband who has a Telecare device (warden alarm system). @virginmedia the only realistic alternative in my area, had me up and running within 3 days of ordering. No dramas, excellent service!

  • richardsusskind
    Richard Susskind (@richardsusskind) reported

    Anyone got any advice on how to get @virginmedia to help solve a problem? My WiFi and TV have not been working since Thursday and I am told the outage in the area may not be fixed until Tuesday. Hard to accept.

  • StewartGar49182
    Stew G no23 (@StewartGar49182) reported

    @virginmedia They aren't recently issues they are current issues is BB being throttled back? All i get from virgin is there's no problems in the network so why is it so slow?

  • Louiseboxall
    Louise Boxall (@Louiseboxall) reported

    @virginmedia My parents can’t watch their virgin media that they’re paying for because the picture is pixilated picture! Aparently they won’t even look into it unless the agree to the new 360! Disgraceful! So much for customer service!!

  • basquildol
    Basquildol 💙 (@basquildol) reported

    @virginmedia Hi, is there an outage causing issues on the APP catch-up/box sets? The sound is in and out on all programs & films on these services, but there no sound issue with live programming on the APP. Can someone advise or provide help to resolve? Thanks

  • waledbinkhaled
    waledbinkhaled (@waledbinkhaled) reported

    No broadband is in my property for last 3?weeks. Constantly calling @virginmedia everyday and they are giving me new timeline every single time. Problem is not solved but only empty promises.

  • duke_olaf
    DÏE BLUE BARON (@duke_olaf) reported

    @virginmedia No service in the BS14 area Bristol at all

  • mjpenn7
    Matt (@mjpenn7) reported

    @DuggyStand @virginmedia @TruthTalkingMav Still appears to be an outage😕

  • kelefc79
    kelefc79 (@kelefc79) reported

    @virginmedia 4 days my elderly dad has been without service. Not good enough.

  • hrcastle
    HRCastle (@hrcastle) reported

    @virginmedia Since 10am I have been trying to speak to someone to see if there is a problem in my area, or whether I need an engineer out. I have had phone calls from the complaints department, but still, no answer. Why won’t you confirm this?