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Virgin Media outages and service status in Saint Neots, England

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Saint Neots, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 23, 10:15 PM GMT+1.
  • 70% Internet (70%)
  • 15% Wi-fi (15%)
  • 5% Total Blackout (5%)
  • 5% TV (5%)
  • 5% Phone (5%)

The latest reports from users having issues in Saint Neots come from postal codes PE19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Huntingdon, Sandy, Raunds, Saint Neots, and Hemingford Grey.

CityProblem TypeReport Time
Bedford Internet 9 hours ago
Bedford Internet 24 hours ago
Bedford Total Blackout 4 days ago
Bedford Internet 12 days ago

Nearby cities with recent reports

Bedford

3 recent signals

9 hours ago

Community Discussion

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • jay_atkins7
    Jay Atkins (@jay_atkins7) reported from Eaton Socon, England

    @virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.

  • LizzieSagoo
    Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)

  • NPaladina
    Nancy Paladina (@NPaladina) reported from Bedford, England

    @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

  • MattLucasTweets
    Matt Lucas (@MattLucasTweets) reported from Bedford, England

    Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call

  • SsiiicckkkNails
    PrettyInPinkNailbar (@SsiiicckkkNails) reported from Bedford, England

    @virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help

  • GoMcMahon
    #LITFL (@GoMcMahon) reported from Saint Ives, England

    @virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!

  • AmitP1992
    Amit Puntambekar (@AmitP1992) reported from Fenstanton, England

    @IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.

  • Sibby_Sibthorpe
    Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England

    @virginmedia Text couldn’t help. Telling me to ring 150 😡

  • furnituretester
    Phil Reynolds (@furnituretester) reported from Bedford, England

    @virginmedia worst service ever why is my broadband not working. I expect a refund

  • sgreaves1977
    Steve Greaves (@sgreaves1977) reported from Royston, England

    @virginmedia just remind me what I'm paying for........worst internet ever!

  • kevinspicer72
    Kevin Spicer (@kevinspicer72) reported from Bedford, England

    Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.

  • TMITV19
    Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

  • niggyt2004
    niggyt2004 (@niggyt2004) reported from Raunds, England

    @virginmedia whats going on no broadband none of your help lines work. What's going on!

  • swimmingsu
    Su Felce (@swimmingsu) reported from Cardington, England

    @virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...

  • GoMcMahon
    #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!

  • PurpleWisdom
    purplewisdom (@PurpleWisdom) reported from Bedford, England

    @virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.

  • GoMcMahon
    #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.

  • GoMcMahon
    #LITFL (@GoMcMahon) reported from Saint Ives, England

    @BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.

  • Carlgooutdoors
    Carl Harris (@Carlgooutdoors) reported from Bedford, England

    @virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!

  • byron_hinson
    Byron Hinson (@byron_hinson) reported from Saint Ives, England

    @virginmedia Yes says 30 mins again. But the main status site says no issues.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • demented_tj
    Jan T. (@demented_tj) reported

    @virginmedia @icanlevitateoff your page said ' there's an issue, you can can schedule an appointment in 24 hrs' next morning, issue gone, no problem right?? Happens far too often, but thankfully they're installing fiber on my street.

  • LeB00
    Bec (@LeB00) reported

    @virginmedia An engineer was booked to attend today and yet again they have not turned up. This is the 6th appointment where no engineer has turned up. A complaint was raised on the 7th Jun and still hasn’t beeen acknowledged within the 48hrs inline with your own policy.

  • SweeneyJoanne
    JS (@SweeneyJoanne) reported

    @virginmedia @virginmedia you haven’t responded to my message from 3 days ago, horrendous customer service!!

  • tayyab57488257
    Sophia (@tayyab57488257) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • IsTheTruthToxic
    Face palm Vengance (@IsTheTruthToxic) reported

    @virginmedia Yes it does and it’s a bad system. Your tortuous phone tree system makes talking to the right people very difficult, having to phone for the best deal instead of being offered it by daily is predatory and unnecessary, you know the problems so fix them

  • whisky_duck
    Danny Whisky (@whisky_duck) reported

    @virginmedia I’m currently without broadband in the KT8 area. Status page is showing an issue but with a fix date of 22nd. This can’t be true. I’m a remote worker and unable to do my job without connectivity.

  • JameskRobbo
    James Robertson (@JameskRobbo) reported

    @virginmedia I’m forever wasting my time trying to cancel my service but because the email is old and I can’t access it, you can’t do anything

  • notiyda
    iyda (@notiyda) reported

    @RichardLXXII @virginmedia so basically you go **** yourself and rub the bill over ur ******* cause they don't care XD

  • customerchamp1
    Paul ▶️ (@customerchamp1) reported

    Who remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.

  • walton_bhoy
    John Bhoy Walton (@walton_bhoy) reported

    @virginmedia Intermittent signal again in ML5 area again this is shocking there clearly an issue some where that is not getting fixed its happening every week.