Virgin Media outages and service status in Saint Neots, England

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Huntingdon, Bedford, Saint Neots, and Biggleswade.

City	Problem Type	Report Time
Huntingdon	Wi-fi	3 days ago
Bedford	Internet	9 days ago
Bedford	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

• 
  Roy Long (@Roy_Long) reported 42 seconds ago from Clapham, England

  @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

• 
  Biggriffin (@Biggriffin4) reported 2 minutes ago from Huntingdon, England

  @virginmedia So my Broadband/phone is now £50. And a £3.50 price rise. But new customer can have it for £26.99... you robbing ungrateful bastids, existing customers obviously don't matter!! Time to look elsewhere.

• 
  Lou Campbell❤️⚽️ (@mrsloucampbell) reported 2 minutes ago from Bedford, England

  @virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.

• 
  Lizzie Sagoo (@LizzieSagoo) reported 5 minutes ago from Swavesey, England

  @virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)

• 
  #LITFL (@GoMcMahon) reported 5 minutes ago from Saint Ives, England

  @BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.

• 
  Lizzie Sagoo (@LizzieSagoo) reported 9 minutes ago from Swavesey, England

  @virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?

• 
  Edward Bro (@EdMcDougall99) reported 11 minutes ago from Bedford, England

  Virgin media mobile data being very bad today

• 
  GTT* (@Gturv) reported 14 minutes ago from Bedford, England

  @virginmedia No fault that describes my issue. Tried fault page but led to a dead link.

• 
  Let's get back to normal #KBF (@TMITV19) reported 25 minutes ago from Bedford, England

  @virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.

• 
  Harry Aldridge (@HarryAldridge92) reported 26 minutes ago from Saint Ives, England

  @virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks

• 
  Let's get back to normal #KBF (@TMITV19) reported 26 minutes ago from Bedford, England

  @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

• 
  Kevin Spicer (@kevinspicer72) reported 30 minutes ago from Bedford, England

  Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.

• 
  Steve Greaves (@sgreaves1977) reported 30 minutes ago from Royston, England

  @virginmedia just remind me what I'm paying for........worst internet ever!

• 
  Amit Puntambekar (@AmitP1992) reported 36 minutes ago from Fenstanton, England

  @IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.

• 
  purplewisdom (@PurpleWisdom) reported 37 minutes ago from Bedford, England

  @virginmedia @markscamilleri I’ve tried rebooting nothing is happening. All these people telling you they have no service can’t all be wrong. Stop giving us the same answer, we’re not idiots.

• 
  Andrew Maynard (@Andrewocd) reported 37 minutes ago from Eltisley, England

  @JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .

• 
  purplewisdom (@PurpleWisdom) reported 45 minutes ago from Bedford, England

  @virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.

• 
  Lou Campbell❤️⚽️ (@mrsloucampbell) reported 50 minutes ago from Bedford, England

  @virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for

• 
  Paul Watts (@paulwatts003) reported 54 minutes ago from Biggleswade, England

  For the 4th time this weekend, @virginmedia is down. 4th time in actually less than 2days! I’m back to work tomorrow - from home. Am I’m going to end up losing money due to this incompetence?? No confidence in this company.

• 
  Chris Rand (@ChrisRandWrites) reported 58 minutes ago from Huntingdon, England

  @virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Cooper 💚📻📺🎓⚽🏈 (@ChrisCoopsSport) reported 6 minutes ago

  Great start to the season for @virginmedia with red button games not working properly. Oh, it's not the Premier League so it doesn't matter.

• 
  doozerlyn (@doozerlyn) reported 10 minutes ago

  @virginmedia Can you please supply details of how to claim for compensation as the red button not working on Sky Sports as many people have already tweeted... Not supplying service I'm paying for, breach of contract.... Please supply details as soon as possible, thank you

• 
  Ade Luxton (@adelux68) reported 10 minutes ago

  @virginmedia I hope you don’t charge full price next month as you can’t provide red button service today

• 
  John Press (@pressjohn2) reported 11 minutes ago

  @virginmedia another disappointing service, two weeks running no streaming on sky sports. You’re taking the money not deliberate service. Can’t wait for contract to end. In last month Broadband down for two days, football season starts, no red buttons we are not mugs 😡

• 
  Caroline (@finn33) reported 13 minutes ago

  @virginmedia And it’s gone down. Again. Are you actually kidding me. What is this lunch time and virgin stops supplying broadband. How hard is this. Get it sorted. I’ve done all the trouble shooting and I’ve paid my bills. Jesus wept. I pay enough. Sort it out.

• 
  tracey johnson (@traceyjohnson44) reported 17 minutes ago

  @virginmedia It was very frustrating and the caller kept saying my mum had to talk. But my mum gets confused. I was getting stressed as my mum relies on it. But it should say on my mum's account that she is elderly and has emergency calling attached to her phone.

• 
  Gothguy (@GothGuyGamer) reported 22 minutes ago

  @saltyy_savage @virginmedia i love virgin, but unfortunately when they go wrong, their customer service sucks ***

• 
  Runningman (@frankieJnr66) reported 23 minutes ago

  @virginmedia @njwoodward You say your technical teams are working actively to fix the problem!With regards do they know what they are doing as it’s been like this since yesterday and I’ll be requesting a refund for this inconvenience?

• 
  Ralph (@RlphWigs) reported 27 minutes ago

  @virginmedia @Smallworth_xx Bet it wouldn’t take this long to fix if it was affecting premier league teams.

• 
  Kathy Miller (@KathyMi25429227) reported 27 minutes ago

  @virginmedia I am NOT setting up a passcode. I ought to be able to SPEAK HUMAN TO A HUMAN. I gave spent an hour amd finally spoke to someone but am still complaining to Ofcom 4 a variety of reasons about appalling customer service