Virgin Media outages and service status in Saint Neots, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Saint Neots, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jun 23, 10:15 PM GMT+1.
- Internet (81%)
- Total Blackout (6%)
- Wi-fi (6%)
- Phone (6%)
The latest reports from users having issues in Saint Neots come from postal codes PE19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 24: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saint Neots, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Huntingdon, Sandy, Raunds, Saint Neots, and Hemingford Grey.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford
|
Internet | 22 hours ago |
|
Bedford
|
Internet | 2 days ago |
|
Bedford
|
Total Blackout | 5 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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emmylou14 (@eldonnell7319) reported from Bedford, England@virginmedia 7hours on a phone call to get 1 engineer to visit is beyond a joke your call centre have issues with not taking any notes or saying anything that is not on a script
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Nick Simons (@NICKJSIMONS) reported from Bedford, England@virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?
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GTT* (@Gturv) reported from Bedford, England@virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.
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Chris Rand (@ChrisRandWrites) reported from Huntingdon, England@virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.
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Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England@virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for
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David Shea (@akamrshea) reported from Bedford, England@guardian @virginmedia will not honour prices online over the phone. Website won’t let me downgrade and @virginmedia only do this on the phone. £52pm vs £34pm online. I can only downgrade on the phone. Any advice as they don’t have a clue and are holding me to ransom! #help
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Carl Harris (@Carlgooutdoors) reported from Bedford, England@virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!
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Steve Greaves (@sgreaves1977) reported from Royston, England@virginmedia just remind me what I'm paying for........worst internet ever!
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Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting
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Ron Sydenham (@RonSydenham) reported from Raunds, England@virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.
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Porlus (@Porluss) reported from Hemingford Grey, England@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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emmylou14 (@eldonnell7319) reported from Bedford, England@virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still
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Alan Wildman (@alanwildthing99) reported from Bedford, England@virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!
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Antony Styles (@AntonyStyles5) reported from Bedford, England@virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone
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#DocMartin (@GoMcMahon) reported from Saint Ives, England@virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.
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gary jackets (@garyjackets) reported from Biggleswade, EnglandWell done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, England@virginmedia need help as got broadband after engineer visit and no one wants to know 😡
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ROBOT (@ROBOTkombucha) reported@virginmedia @emmamcl_xo Crap service - always going down, and they never refund you..
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Sophia (@tayyab57488257) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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S.U (@SU__Crypto) reported@HayekAndChips @virginmedia @MartinSLewis Can never sign in also to Virgin. Absolute BS. Same ordeal I had. £70 package, contract finished, £230 it went to. Cancelled. Then got it for £72.
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aldo (@ukaldo2) reported@virginmedia Ok which area was that, You've not asked, it's clear your customer service levels are poor!
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MrsHoustie🏴 (@Houstie1886) reported@virginmedia Any idea when internet will be back up and running in ML1? Service status says no issues. Helpline says working on it. Had no internet since yesterday. Thanks.
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Robbie Humphries (@RobbieH1972) reported@Ben_Scallan @Glic16 @griptmedia Fair play to you Ben for calling these clowns out 👏👏👏 something you will never see from Rte / virgin media/ newstalk etc.. because they are all on the government payroll
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tom (@tomcity1) reported@virginmedia the broadband is worst on a Sunday I’ve noticed ,I’m working in the week
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Darren Hayes (@darrenhayes1973) reported@virginmedia I did ask to complain when I rung up to cancel and was put on hold for ages so hung up!!
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Anthony Ellis (@WentTimb) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV8 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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MrsHoustie🏴 (@Houstie1886) reported@virginmedia Yes the service stays page says no issues. But the helpline said 24 hours now the chat help saying another 24 hours. Lots of neighbours having the same issue. Can you advise please?