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Virgin Media Outage Report in Saint Neots, Cambridgeshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Biggleswade, Huntingdon, and Biggleswade.

CityProblem TypeReport Time
Bedford Wi-fi 2 days ago
Bedford E-mail 6 days ago
Bedford Internet 10 days ago
Bedford Internet 12 days ago
Biggleswade Wi-fi 13 days ago
Huntingdon Total Blackout 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • eldonnell7319
    emmylou14 (@eldonnell7319) reported from Bedford, England

    @virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still

  • Sibby_Sibthorpe
    Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England

    @virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.

  • Clare55A
    Clare grennan (@Clare55A) reported from Bedford, England

    @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

  • GoMcMahon
    #LITFL (@GoMcMahon) reported from Saint Ives, England

    @virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!

  • Sibby_Sibthorpe
    Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England

    @virginmedia why can I never get through to your support team.

  • MusicInBedford
    Music In Bedford (@MusicInBedford) reported from Bedford, England

    @MinarchistUk @virginmedia @sky @gmcuk Its Just Called Projection :/ Not Psychological Projection :/ I @Scott1984FP , Don't Need To Project, As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else, Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Bei

  • byron_hinson
    Byron Hinson (@byron_hinson) reported from Saint Ives, England

    @virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31

  • RonSydenham
    Ron Sydenham (@RonSydenham) reported from Raunds, England

    @virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.

  • bowercolin
    Colin Bower (@bowercolin) reported from Eaton Socon, England

    @virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.

  • Mazeda_B
    Maz (@Mazeda_B) reported from Royston, England

    @virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.

  • GoMcMahon
    #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.

  • MusicInBedford
    Music In Bedford (@MusicInBedford) reported from Bedford, England

    @MinarchistUk @virginmedia @sky @gmcuk @Scott1984FP As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else,Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Being Able To Spell, Big Deal :/ I'm Not Here To Entertain You Either :/ You Know Where Mute & Block Is :)

  • byron_hinson
    Byron Hinson (@byron_hinson) reported from Saint Ives, England

    @virginmedia Yes says 30 mins again. But the main status site says no issues.

  • eldonnell7319
    emmylou14 (@eldonnell7319) reported from Bedford, England

    @virginmedia Customer service worst ever

  • chris87uk
    Chris Walker (@chris87uk) reported from Wootton, England

    @virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise

  • EdMcDougall99
    Edward Bro (@EdMcDougall99) reported from Bedford, England

    Virgin media mobile data being very bad today

  • eldonnell7319
    emmylou14 (@eldonnell7319) reported from Bedford, England

    @virginmedia 7hours on a phone call to get 1 engineer to visit is beyond a joke your call centre have issues with not taking any notes or saying anything that is not on a script

  • SteveDurrant10
    Steve Durrant (@SteveDurrant10) reported from Royston, England

    @virginmedia That’s fine to say but every month I have issues

  • sgreaves1977
    Steve Greaves (@sgreaves1977) reported from Royston, England

    @virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough

  • eldonnell7319
    emmylou14 (@eldonnell7319) reported from Bedford, England

    @virginmedia still waiting for a call or response to my issue

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ttv001
    Tez (@ttv001) reported

    @virginmedia internet down again and after they raise their prices. You can’t write this. Estimated fix tomorrow afternoon so how do you expect anyone to work?

  • Soniabignell
    SoniaElizabeth (@Soniabignell) reported

    @virginmedia How dare you keep increasing my price I will be paying nearly £60 a month for your poor service and your customer service is a disgrace

  • BR1G23
    Brigette Schultze (@BR1G23) reported

    @virginmedia got error code S102 on my tv. Please can you help tried calling and calling, no answer! Is there something I can do to fix?

  • KB21_Unionist
    🇬🇧 Unionists Unite 🇬🇧 (@KB21_Unionist) reported

    @virginmedia I spoke to a member of your forum team on Thursday who said the only person who could fix it was in over the weekend. It’s still not fixed and now I’m being told I’ll have to wait until tomorrow.If it’s not sorted today you can cancel the whole lot and I’ll go back to @skytv

  • infrontofmyownh
    mt (@infrontofmyownh) reported

    @virginmedia That's the problem it's impossible to get through I've messaged with no response and now resorting to Twitter

  • scudriderdude
    James McCartney (@scudriderdude) reported

    @virginmedia No. No known issues in our area. Is happening on all our boxes so isn't box related

  • lk2015r
    Lena K. (@lk2015r) reported

    @virginmedia, my phone line is not working (no dial tone). The service status system says there's no fault in my area. It's impossible to get through to customer services. Any suggestions? Thanks.

  • Baloo_72
    ASimpleBear 🐻 (@Baloo_72) reported

    @virginmedia It appears to be ok so far this morning so I assume the issue was on your end, however as nobody will speak to me and there is zero information that's an assumption. Getting ignored is completely unacceptable

  • loui5elong
    Louise Long (@loui5elong) reported

    @virginmedia in W4 5UN and my internet keeps dropping. Ran tests and apparently everything is spot on and working. It really isnt. Can you organise a fix please

  • lk2015r
    Lena K. (@lk2015r) reported

    @virginmedia I've done this a few times already and it says the tests didn't find the cause of the problem.