Virgin Media

Virgin Media Outage Report in Saint Neots, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Saint Neots, Cambridgeshire, England 03/02/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Saint Neots, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Bedford and Biggleswade.

Loading map, please wait...
City Problem Type Report Time
United KingdomBedford Wi-fi
United KingdomBiggleswade Phone
United KingdomBedford Total Blackout
United KingdomBedford Internet
United KingdomBedford Total Blackout
United KingdomBedford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • Gturv GTT (@Gturv) reported from Bedford, England

    In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual

  • JEM1429 Jo Buxton (@JEM1429) reported from Biggleswade, England

    @virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over

  • kerryrose34 Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, England

    Damn bloody broadband is useless virgin media arghhhh

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected

  • _xshanmt8 _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

  • amyhughesphoto amy hughes 📸 (@amyhughesphoto) reported from Raunds, England

    @virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.

  • swimmingsu Su Felce (@swimmingsu) reported from Cardington, England

    So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

  • kerryrose34 Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, England

    @virginmedia need help as got broadband after engineer visit and no one wants to know 😡

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?

  • Tech_Analyst_UK Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

  • garyjackets gary jackets (@garyjackets) reported from Biggleswade, England

    Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !

  • Tech_Analyst_UK Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?

  • _xshanmt8 _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬

  • Roy_Long Roy Long (@Roy_Long) reported from Clapham, England

    @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

  • NPaladina Nancy Paladina (@NPaladina) reported from Bedford, England

    @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

  • ChrisRandWrites Chris Rand (@ChrisRandWrites) reported from Huntingdon, England

    @virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.

  • Porluss Porlus (@Porluss) reported from Hemingford Grey, England

    @virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.

  • Gordonsalive200 Stuart Paterson (@Gordonsalive200) reported from Bedford, England

    Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AshkboosNazanin Nazanin Ashkboos (@AshkboosNazanin) reported

    @virginmedia I even purchased a booster and it didn’t help. Its more of an issue that it has to be constant reset. The connection is not strong enough even when we are in the same room as the hub

  • Misseymystica Ms Mena-Love (@Misseymystica) reported

    So unfair @virginmedia. You guys ruined my Friday with the broadband issues. I can’t wait to move home just so I can go back to @Hyperoptic.

  • MarkStanford05 Mark Stanford (@MarkStanford05) reported

    @4Viewers The issue has no been fixed. It was on virgin media v6 box.

  • toewad1 toewad1 (@toewad1) reported

    @virginmedia @B__Rani People can expand but you can't do anything about it, you know you are crap just read forums, garbage,garbage, garbage, you know it, we know it, I still have 12 months left on my contract how much will it cost to leave?

  • JohnBSylvester Viscount Kingston (@JohnBSylvester) reported

    @virginmedia No...this needs correcting NOW; this isn’t the first time we’ve had problems with Virgin and your customer service sucks!

  • GeorgyRM George Fairnington (@GeorgyRM) reported

    @virginmedia I received a phone call today from someone alleging to be Virgin Media telling me in an Indian accent that there was a security problem with my Internet, needless to say I hung up after keeping him on the line for quite a while. Another scammer.

  • DevourSnowy Devour Snøwy (@DevourSnowy) reported

    @DevourYahb @virginmedia @bt_uk were always down in mine so i switched to virgin😬

  • Misseymystica Ms Mena-Love (@Misseymystica) reported

    @virginmedia It said 6pm, it’s now 8pm! It’s been like this all day. I tried working remotely on the terrible broadband, exhausted my mobile data and missed two meetings. It was a bright and sunny day and spent it praying over WiFi. 😔😔😔

  • lottieelson_ lottie (@lottieelson_) reported

    @virginmedia Provide a better service and compensation for lost service under 48 hours, never known anything so poor

  • IDanzoh Danzoh™️ (@IDanzoh) reported

    @virginmedia on the phone twice and your colleagues put the phone down complete joke, not to mention changing my bill date and concealing my direct debit without even sending an email!