Virgin Media outages and service status in Saint Neots, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Saint Neots, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 25, 12:15 PM GMT+1.
- Internet (50%)
- Total Blackout (14%)
- Wi-fi (14%)
- E-mail (7%)
- TV (7%)
- Phone (7%)
The latest reports from users having issues in Saint Neots come from postal codes PE19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 25: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saint Neots, England
The most recent Virgin Media outage reports came from the following cities: Huntingdon, Bedford, Saint Neots, Biggleswade, Sandy, and Raunds.
| City | Problem Type | Report Time |
|---|---|---|
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10 hours ago | |
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Internet | 2 days ago |
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Wi-fi | 6 days ago |
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Total Blackout | 6 days ago |
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Total Blackout | 7 days ago |
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Internet | 9 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Steve Greaves (@sgreaves1977) reported from Royston, England@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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Jo Buxton (@JEM1429) reported from Biggleswade, England@virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over
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Let's get back to normal #KBF (@TMITV19) reported from Bedford, England@virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.
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Colin Bower (@bowercolin) reported from Eaton Socon, England@virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.
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Craig (@Jagercraig) reported from Saint Neots, England@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Gareth Baldwin (@GarethPJBaldwin) reported from Hemingford Grey, England5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia
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James Bolger (@Flyingkermit) reported from Bedford, England@virginmedia my grandad is being charged every month for something we have requested to be cancelled months ago, just tried to cancel again but you are still taking this out, just spent an hour on the phone trying to sort this out but the call has been cut off three times!!
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Paul Watts (@paulwatts003) reported from Biggleswade, EnglandFor the 4th time this weekend, @virginmedia is down. 4th time in actually less than 2days! I’m back to work tomorrow - from home. Am I’m going to end up losing money due to this incompetence?? No confidence in this company.
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GTT* (@Gturv) reported from Bedford, England@virginmedia No fault that describes my issue. Tried fault page but led to a dead link.
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emmylou14 (@eldonnell7319) reported from Bedford, England@virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still
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Biggriffin (@Biggriffin4) reported from Huntingdon, England@virginmedia So my Broadband/phone is now £50. And a £3.50 price rise. But new customer can have it for £26.99... you robbing ungrateful bastids, existing customers obviously don't matter!! Time to look elsewhere.
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adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, EnglandHey @virginmedia who do I contact for constant packet loss and internet issues as your software says there are none, but there 100% is 😩🔫
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ѕρє¢ιαℓ к ( ˘ ³˘)♥ (@itskatielclark) reported from Langford, EnglandHey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼
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Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England@virginmedia Text couldn’t help. Telling me to ring 150 😡
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Harry Aldridge (@HarryAldridge92) reported from Saint Ives, England@virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks
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Andrew Maynard (@Andrewocd) reported from Eltisley, England@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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Let's get back to normal #KBF (@TMITV19) reported from Bedford, England@virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.
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Byron Hinson (@byron_hinson) reported from Saint Ives, England@virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lucian Caracy (@Lucian_Caracy) reported@DeviateDefiant @virginmedia @MoneySupermkt Im having this issue right now, although its at £77 I believe, they keep hanging up/cutting me off, dont call when they say they will and keep billing me and cutting me off, I cant get through to anyone who makes sense.
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RK8 (@Rahul_Kotecha) reported@virginmedia on chat with you for nearly two hours and have still not got seen what your "best price" is. Shocking customer service
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Phoenix Rahman (@Phoenixrahman) reported@virginmedia @RA0307J No companies know how to treat loyal customers anymore. Was with VM for over 20+ years. They acknowledged that but they did not try to keep us. Glad I moved away from them. Companies are all about greed now
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rob smith (@robsmit54519473) reported@scripture36 @virginmedia Perhaps try being actually disabled. Instead of a bit slow
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Peter mcclurg (@peter_mcclurg) reportedWhy are you managing the worst levels of service. Utterly shambolic. Frustrating and embarrassing. I look forward to the next fine being enough to get you to treat customers as customers in the future. Just spent 45 minutes begging for a service engineer to come. @virginmedia
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Adrian Weale (@Edeaulx) reportedIt's becoming increasingly clear that @VirginMedia customer service is based on the premise that if you make it excruciatingly difficult to make a complaint and then follow it up, people will simply not bother.
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Liam Moran (@lpearsemoran) reported@Rugby_Scoop @daphmc_ @virginmedia 100% Crap
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Still me (@Saqqara) reported@virginmedia friend in the LU5 area has just called and has no internet or phone, do you have problems in the area and if you do any timeframe on a fix?
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M (@s1hell) reported@trapdoor456 @virginmedia Virgin tried to charge me £240 to cancel my dads service after he DIED, they are s bunch of shysters!
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Cieran Smith (@Cieran_Smith98) reported@DeviateDefiant @virginmedia @MoneySupermkt I left them last month after 12 years, also gone to open reach (EE) the service is far superior both the hard product and the customer service.