Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Saint Neots and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
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| Bedford |
Total Blackout | |
| Bedford |
Internet | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Roy Long
(@Roy_Long) reported
from
Clapham, England
@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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amy hughes 📸
(@amyhughesphoto) reported
from
Raunds, England
@virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.
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Porlus
(@Porluss) reported
from
Hemingford Grey, England
@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Chris Rand
(@ChrisRandWrites) reported
from
Huntingdon, England
@virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.
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Jo Buxton
(@JEM1429) reported
from
Biggleswade, England
@virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Kerry-jane Rose
(@kerryrose34) reported
from
Eaton Socon, England
Damn bloody broadband is useless virgin media arghhhh
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Kerry-jane Rose
(@kerryrose34) reported
from
Eaton Socon, England
@virginmedia need help as got broadband after engineer visit and no one wants to know 😡
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cassandra Lewington
(@tickle100) reported
@virginmedia you really need to review your service when dealing with bereavement. How dare you send me a letter demanding I pay my deceased father’s bill AND when I register a complaint I expect it to be dealt with not just automatically resolved when it hasn’t been.
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Mat Adlard
(@G7FBD) reported
@virginmedia Not good enough! Your site is down.. prob overloaded? # im off.. enough...
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Blaine Mullan
(@big_blainer) reported
@virginmedia They temporarily fixed the main cable coming into the house at the start of March, but were to come back &fix it properly, cable laying all over our garden. 3 times now an engineer hasn’t turned up. Phoned customer services each time nobody able to give me reasonable explanation
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Kathryn Pope PCC
(@KPCoach1) reported
@virginmedia @SouthamptonFC @NSP_teachers How about sorting your internet service out? #primarypurpise #CustomerService 10 days no service for dissertation writing final year students with deadline next week? #focusinyourdayjob
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Gemma 🗡🐾
(@gemstar2991) reported
for **** sake @virginmedia why ******** am i paying 44 ******* quid a month for a internet service i cant even use to stream a bloody song on youtube !!!!!
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Ton
(@_Ton_Santos) reported
@virginmedia I just spent 1h and 25 minutes on a conversation with your team and all that I got is that I have to wait 10 working days to get it sorted. Write a email doesn't looks like is something that will help me.
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Dan Stefanik
(@DanStefanik3) reported
@virginmedia Why give a contract date then and why do VM not check this well in advance of signing people up and having them choose the service. #baitingcustomers #poorcustomerservice @Ofcom @BBCWatchdog
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Emma L Fowler
(@jivequeen_emma) reported
Hey @virginmedia Had my S21 for 3 weeks now developed a screen fault with normal use. Samsung's warranty says 24 months, you say 14 days. I'm stuck paying to repair a faulty device or £800 to cancel my contract. 2nd cockup & I've not even been with you a month - do better! 😡😡
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Ryan 🪱🐕
(@Wormdogg) reported
Hello @virginmedia I have cancelled with you. I told the 1st person I have. Then I told the second that I have. Just had a missed call from you just now. Please be warned if anyone else calls I will just tell them to **** off. Cheers.
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degsyblue
(@degsyboy70) reported
@virginmedia Keep saying it's because if covid, which is rubbish, your customer service is terrible, thos is for an additional box to be fitted in a building in my garden which is empty and isn't even occupied, no appointment has been made, fed up this !!!!