Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Saint Neots come from postal codes PE19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Huntingdon, Bedford, Biggleswade, Saint Neots and Sandy.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
Wi-fi | |
| Bedford |
Internet | |
| Huntingdon |
Internet | |
| Huntingdon |
Internet | |
| Bedford |
Phone | |
| Biggleswade |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia Yes says 30 mins again. But the main status site says no issues.
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia still waiting for a call or response to my issue
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Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk Its Just Called Projection :/ Not Psychological Projection :/ I @Scott1984FP , Don't Need To Project, As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else, Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Bei
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Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia Customer service worst ever
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Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk @Scott1984FP As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else,Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Being Able To Spell, Big Deal :/ I'm Not Here To Entertain You Either :/ You Know Where Mute & Block Is :)
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.
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Maz
(@Mazeda_B) reported
from
Royston, England
@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
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Ron Sydenham
(@RonSydenham) reported
from
Raunds, England
@virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia why can I never get through to your support team.
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Andrew Maynard
(@Andrewocd) reported
from
Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia 7hours on a phone call to get 1 engineer to visit is beyond a joke your call centre have issues with not taking any notes or saying anything that is not on a script
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anee Nigma
(@anee_nigma) reported
@virginmedia @tandcbroking Dear, Dear Virgin Media, thanks for the service checker link, tell me, did you check that dead link, in fact everything is dead in Rutherglen Glasgow, 150, 151, "We're all busy, phone back later", seriously. Must try harder.
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David McCracken
(@drmccracken255) reported
@virginmedia nothing but trouble since getting the Hub 4. WiFi continually drops out and terrible coverage around the house. Worked perfectly before. I’ve spoken with customer service a dozen times this last month and still not resolved. All they do is offer me pods for an extra £5pm terrible
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The Mersey Blogger
(@merseybloggeruk) reported
@virginmedia TV services gone down across large parts of the UK with customers unable to use the My Virgin Media website as that has gone down too.
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karen burke
(@crazykaz06) reported
@Matty411 @virginmedia Me too and their website is down. Shocking service as always
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Hazel Carroll
(@HcLuFc) reported
@virginmedia hi no virgin Internet or TV can only watch from tivo here in leeds 9 can't check service status as website down as well
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julie groves
(@juliegroves49) reported
@virginmedia @5IMON_ Are you serious right now virgin people haven't GOT ANY TV SERVICE SOME HAVENT GOT INTERNET AND YOUR YELLING PEOPLE TO GO ON THE WEB SITE AND THATS NLOODY DOWN TOO GET YOUR FINGER OUT AND GET IT SORTED.
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Steve Gill 🇬🇧🇪🇺🇿🇦🏴🏴
(@GreenOakSteve) reported
@virginmedia Guildford area Also TV down Support websites and app all unavailable Followed on-screen instructions to reboot the TiVo, now stuck unable to download channel info (S102) Is internet still stable?
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Ros
(@ros_tinkler) reported
@DonnaSLADEN @virginmedia There is a msg from Virgin there is a known outage & it should be fixed soon 👌
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Charlesworth Webbington
(@TheChazbar) reported
@virginmedia Internet has been down for 2 hours, Seriously need some help resolving this as your website crashes whenever I try to go on it, other websites are fine
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TKC | KingShamus
(@KingShamus1) reported
So @virginmedia TV is down and their sign in page is unavailable did someone mistype a DNS update?