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Virgin Media

Virgin Media outages and service status in Saint Neots, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Saint Neots, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 14, 6:43 PM GMT+1.
  • 42% TV (42%)
  • 39% Internet (39%)
  • 13% Wi-fi (13%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Virgin Media

Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Huntingdon, Hemingford Grey, and Biggleswade.

CityProblem TypeReport Time
Bedford Internet 1 day ago
Bedford TV 1 day ago
Bedford TV 1 day ago
Bedford TV 1 day ago
Huntingdon TV 1 day ago

Nearby cities with recent reports

Bedford

16 recent signals

1 day ago
Huntingdon

3 recent signals

1 day ago
Hemingford Grey

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • GoMcMahon
    #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.

  • Kimberley88
    Kimberley Barnard (@Kimberley88) reported from Papworth Everard, England

    @virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall

  • alanwildthing99
    Alan Wildman (@alanwildthing99) reported from Bedford, England

    @virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!

  • LizzieSagoo
    Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?

  • TMITV19
    Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia *poor

  • Clare55A
    Clare grennan (@Clare55A) reported from Bedford, England

    @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

  • chris87uk
    Chris Walker (@chris87uk) reported from Wootton, England

    @virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent

  • Tech_Analyst_UK
    Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail

  • StopItRawr
    Lee Hammond (@StopItRawr) reported from Biggleswade, England

    @virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?

  • swimmingsu
    Su Felce (@swimmingsu) reported from Cardington, England

    So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

  • GarethPJBaldwin
    Gareth Baldwin (@GarethPJBaldwin) reported from Hemingford Grey, England

    5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia

  • mrsloucampbell
    Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.

  • Lardyda44
    James (@Lardyda44) reported from Biggleswade, England

    @virginmedia Customer Services....

  • GoMcMahon
    #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.

  • Kimberley88
    Kimberley Barnard (@Kimberley88) reported from Papworth Everard, England

    @virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.

  • Flyingkermit
    James Bolger (@Flyingkermit) reported from Bedford, England

    @virginmedia my grandad is being charged every month for something we have requested to be cancelled months ago, just tried to cancel again but you are still taking this out, just spent an hour on the phone trying to sort this out but the call has been cut off three times!!

  • swimmingsu
    Su Felce (@swimmingsu) reported from Cardington, England

    @virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...

  • byron_hinson
    Byron Hinson (@byron_hinson) reported from Saint Ives, England

    @virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31

  • jamesdgreen02
    jamesdgreen (@jamesdgreen02) reported from Bedford, England

    @virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2

  • PurpleWisdom
    purplewisdom (@PurpleWisdom) reported from Bedford, England

    @virginmedia @markscamilleri I’ve tried rebooting nothing is happening. All these people telling you they have no service can’t all be wrong. Stop giving us the same answer, we’re not idiots.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JCorbinHus
    J Corbi (@JCorbinHus) reported

    @virginmedia VM CONNECT APP is constantly crashing not allowing me to sign in

  • geordiechris48
    Chris (@geordiechris48) reported

    @COOPSthereitis4 @virginmedia If you waited in you should have a right to charge them. Virgin Media are **** hot in telling the customer that if they miss their appointment or don’t cancel by 4pm the day before then they will be charged £25

  • ClassicSoulDJ
    Shorty (@ClassicSoulDJ) reported

    @virginmedia Put the phone down after one hour on hold - why is @virginmedia not brought to account in their terrible customer services and they still put pricing up - to pay for what - it’s certainly not investing in CS

  • SamuelWill64467
    Samuel Williams (@SamuelWill64467) reported

    @DanAaronTaylor @virginmedia I had this issue and MEGANCODE took care of it.

  • pjpar
    happy city fan (@pjpar) reported

    @virginmedia Literally switched to sky today as your cs team are crap.

  • markburgess1984
    Mark Burgess (@markburgess1984) reported

    @virginmedia are we getting compensation for it being down all day

  • stuckey_richard
    Tome toyou (@stuckey_richard) reported

    @AW4Eva123456 @virginmedia Same problem in LE11, all the other itv channels working fine.

  • AngeloFC04
    Angelo (@AngeloFC04) reported

    @JoshCF_ Negotiated 1 gb/s internet with virgin media down to £31 from £45 after I told them I wanted to leave

  • scousesense
    scouse sense@scousegranny (@scousesense) reported

    @virginmedia Ref: RS1001750194 or 100445413188 or 100445413196 Choose any but cancel asap and let me know when it's done

  • HeadingleyVoice
    HeadingleyVoice (@HeadingleyVoice) reported

    @virginmedia HI My 360 virgin box is still not working or my TV , when i ring it says my account does not exist, what can i do !!!1