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Virgin Media

Virgin Media outages and service status in Saint Neots, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Saint Neots, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 7, 9:43 PM GMT+1.
  • 77% Internet (77%)
  • 15% Total Blackout (15%)
  • 8% Phone (8%)

The latest reports from users having issues in Saint Neots come from postal codes PE19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Virgin Media

Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Biggleswade, Saint Neots, Huntingdon, Bedford, Sandy, Raunds, and Hemingford Grey.

CityProblem TypeReport Time
Biggleswade Internet 1 day ago
Saint Neots Internet 6 days ago
Huntingdon Phone 6 days ago
Bedford Internet 12 days ago

Nearby cities with recent reports

Biggleswade

1 recent signals

1 day ago
Huntingdon

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • LizzieSagoo
    Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?

  • furnituretester
    Phil Reynolds (@furnituretester) reported from Bedford, England

    @virginmedia over 13 mins in waiting for you to answer a call you directed me too as WiFi is not working. Sort it out please this is unacceptable

  • Jagercraig
    Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?

  • HarryAldridge92
    Harry Aldridge (@HarryAldridge92) reported from Saint Ives, England

    @virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks

  • Sibby_Sibthorpe
    Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England

    @virginmedia why can I never get through to your support team.

  • AdamRPhoto
    adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, England

    Hey @virginmedia who do I contact for constant packet loss and internet issues as your software says there are none, but there 100% is 😩🔫

  • AntonyStyles5
    Antony Styles (@AntonyStyles5) reported from Bedford, England

    @virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone

  • kerryrose34
    Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, England

    Damn bloody broadband is useless virgin media arghhhh

  • eldonnell7319
    emmylou14 (@eldonnell7319) reported from Bedford, England

    @virginmedia still waiting for a call or response to my issue

  • GarethPJBaldwin
    Gareth Baldwin (@GarethPJBaldwin) reported from Hemingford Grey, England

    5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia

  • GoMcMahon
    #LITFL (@GoMcMahon) reported from Saint Ives, England

    @BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.

  • stevericetweets
    Done In (@stevericetweets) reported from Bedford, England

    @virginmedia Have to wait 72 hours before getting a call back. 7 weeks so far. Still no resolution

  • RustyOldBanger
    Grumpy garage man ! (@RustyOldBanger) reported from Sandy, England

    @kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞

  • StopItRawr
    Lee Hammond (@StopItRawr) reported from Biggleswade, England

    @BrianHandscomb @virginmedia You know when an ISP is broken when this happens. Not a great start to my working day heh.

  • niggyt2004
    niggyt2004 (@niggyt2004) reported from Raunds, England

    @virginmedia whats going on no broadband none of your help lines work. What's going on!

  • Denton_james
    James Denton (pen) (@Denton_james) reported from Whaddon, England

    @COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time

  • MusicInBedford
    Music In Bedford (@MusicInBedford) reported from Bedford, England

    @MinarchistUk @virginmedia @sky @gmcuk @Scott1984FP As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else,Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Being Able To Spell, Big Deal :/ I'm Not Here To Entertain You Either :/ You Know Where Mute & Block Is :)

  • eldonnell7319
    emmylou14 (@eldonnell7319) reported from Bedford, England

    @virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still

  • Sibby_Sibthorpe
    Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England

    @virginmedia Text couldn’t help. Telling me to ring 150 😡

  • eldonnell7319
    emmylou14 (@eldonnell7319) reported from Bedford, England

    @virginmedia 7hours on a phone call to get 1 engineer to visit is beyond a joke your call centre have issues with not taking any notes or saying anything that is not on a script

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • scott2328446402
    scott (@scott2328446402) reported

    @BBCBreakfast Good, had nothing but trouble with @virginmedia disgusting company. Pulling ***** tricks when I wanted to cancel. Renewed my contract without my consent & told me I had to pay over £2000 to leave. I hope the go bump!

  • Shiv_who_burns
    Shiv is a velociraptor🥢🪷🐿️ ㉧㉣㉣🪭 (@Shiv_who_burns) reported

    @ToddCoxeter @virginmedia Prime signed me up to some channel and I never asked for it

  • Prodgey
    Lyn Prodger (she/her) (@Prodgey) reported

    @virginmedia I’ve just sent you yet another DM. Same one I’ve sent countless times with no resolution or response.

  • mrchrisfloyd
    chris floyd (@mrchrisfloyd) reported

    @Ofcom @virginmedia love this!!! They’ve been at this for years!! Hanging up on customers! I hope it affects their staff now. Because ultimately it’s the company that gets fined for this, not the rude, stuck up staff they’ve got working for the company

  • tariqm786
    Tariq Mahmood (@tariqm786) reported

    @virginmedia can someone contact me please. Problems with my home internet seems to be becoming a more regular occurrence. Tried your call centre but it’s now closed!

  • AdamVoulstaker
    Adam Voulstaker (@AdamVoulstaker) reported

    Virgin media absolute ghouls One of the worst companies in UK by a margin

  • MY21_Oracle
    Mehrdad Yousefi (@MY21_Oracle) reported

    Ofcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the UK telecoms group had likely mishandled millions of customer calls.

  • mcfadden_shaun
    Shaun McFadden (@mcfadden_shaun) reported

    @virginmedia . Hey Virgin. I tried to cancel my contract..over 100 phone calls, they kept hanging up... My credit rating is now affected. Can i open a formal complaint, with a complaint reference number.. so i can take it straight to ofcom please.

  • Veganforever67
    No Class🇪🇺 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏳️‍🌈🏳️‍⚧️ (@Veganforever67) reported

    @BBCNews I hate it Being stuck in the contract with Virgin media. Their call centres were terrible well depending which country you got. One member of staff refused to log me in because at the start I said I'm dyslexic and he said well if you fail the security questions we can't help you

  • DaveM_1992
    David Middleham (@DaveM_1992) reported

    @whild13 @virginmedia Just been on radio 2 about them, how poor they are