Virgin Media outages and service status in Saint Neots, England

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Huntingdon, Saint Neots, and Hemingford Grey.

City	Problem Type	Report Time
Bedford	Internet	2 days ago
Bedford	TV	2 days ago
Bedford	Internet	2 days ago
Bedford	Wi-fi	2 days ago
Huntingdon	Wi-fi	2 days ago
Bedford	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

• 
  Paul Watts (@paulwatts003) reported 1 minute ago from Biggleswade, England

  For the 4th time this weekend, @virginmedia is down. 4th time in actually less than 2days! I’m back to work tomorrow - from home. Am I’m going to end up losing money due to this incompetence?? No confidence in this company.

• 
  #DocMartin (@GoMcMahon) reported 3 minutes ago from Saint Ives, England

  @virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.

• 
  Lizzie Sagoo (@LizzieSagoo) reported 11 minutes ago from Swavesey, England

  @virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update

• 
  GTT (@Gturv) reported 14 minutes ago from Bedford, England

  In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual

• 
  Lee Hammond (@StopItRawr) reported 14 minutes ago from Biggleswade, England

  @BrianHandscomb @virginmedia You know when an ISP is broken when this happens. Not a great start to my working day heh.

• 
  Gareth Baldwin (@GarethPJBaldwin) reported 22 minutes ago from Hemingford Grey, England

  5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia

• 
  Kevin Spicer (@kevinspicer72) reported 22 minutes ago from Bedford, England

  Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.

• 
  jamesdgreen (@jamesdgreen02) reported 26 minutes ago from Bedford, England

  @virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2

• 
  Kerry-jane Rose (@kerryrose34) reported 28 minutes ago from Eaton Socon, England

  Damn bloody broadband is useless virgin media arghhhh

• 
  gary jackets (@garyjackets) reported 31 minutes ago from Biggleswade, England

  Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !

• 
  Lizzie Sagoo (@LizzieSagoo) reported 32 minutes ago from Swavesey, England

  @virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?

• 
  Clare grennan (@Clare55A) reported 32 minutes ago from Bedford, England

  @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

• 
  emmylou14 (@eldonnell7319) reported 37 minutes ago from Bedford, England

  @virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still

• 
  adamrobertson.co.uk (@AdamRPhoto) reported 42 minutes ago from Godmanchester, England

  @virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them

• 
  Lizzie Sagoo (@LizzieSagoo) reported 48 minutes ago from Swavesey, England

  @virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting

• 
  Craig (@Jagercraig) reported 51 minutes ago from Saint Neots, England

  @virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?

• 
  Alan Wildman (@alanwildthing99) reported 51 minutes ago from Bedford, England

  @virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!

• 
  Amit Puntambekar (@AmitP1992) reported 58 minutes ago from Fenstanton, England

  @IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.

• 
  Gordon Brown (@KTMGordo) reported 59 minutes ago from Saint Neots, England

  Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔

• 
  Lizzie Sagoo (@LizzieSagoo) reported 60 minutes ago from Swavesey, England

  @virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KILAGRIM (@KILAGRIM) reported 5 minutes ago

  @virginmedia Have been having issues with broadband and TV I have sent you a DM No reply as yet

• 
  Jonathan Tyler (@jonotyler80) reported 8 minutes ago

  @virginmedia Hi im Having trouble with my Internet can you confirm there's an issue please DE75 7DH no26

• 
  Matt (@MattB_MUFC) reported 12 minutes ago

  @Fiercely_FE @virginmedia Yeah for some reason that's in the extra TV channels package rather than sports, have the same issue in the NFL season as that's what they put Redzone on

• 
  m (@Marcus_Campana) reported 14 minutes ago

  @virginmedia you keep bombarding me with email about upgrading WiFi box and TV box for free . My question is if you're posting it which delivery service do you use , as som are more reliable than others and some I won't use due to things going missing in the past

• 
  k⁷ (@ktstarcandy) reported 15 minutes ago

  @virginmedia hi, my Virgin Media router has turned to the red flashing light twice in 3 days - Google says this can be causes by overheating. Surely not?! Please help as I can’t stream TV either until it sorts itself out. Thanks

• 
  Crafty (@ACraftyOne) reported 16 minutes ago

  @virginmedia I doubt it. Even emailed your ceo and executive office. I got nothing. So seems that the issue comes from the top. Appalling

• 
  Stranger in a Strange Land (@MVenvyEsq) reported 20 minutes ago

  @virginmedia Failed appointments and not understanding the problem and reporting to saying it has been resolved by claiming I had a different problem. Your complaints dept on it as we speak . We shall see.

• 
  Paul Hulse (@paulpresenteruk) reported 21 minutes ago

  Can’t believe the amount of intermittent issues of late with @virginmedia it’s really not acceptable at all!

• 
  Michael Edmund Kelly (@Gridstip) reported 26 minutes ago

  @virginmedia I can cancel the TV portion of my contract ? Thanks, that's useful information

• 
  stand together (@ARSENAL18COYG) reported 26 minutes ago

  @virginmedia Looking at your x account it’s clearly a problem as lots of customers reporting the same issue. Been 7 days now. Need compensation for not getting full services paid for