Virgin Media outages and service status in Saint Neots, England

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Huntingdon, Hemingford Grey, and Biggleswade.

City	Problem Type	Report Time
Bedford	TV	2 hours ago
Bedford	TV	3 hours ago
Bedford	TV	3 hours ago
Huntingdon	TV	4 hours ago
Bedford	TV	4 hours ago
Bedford	TV	4 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

• 
  Matt Lucas (@MattLucasTweets) reported 5 seconds ago from Bedford, England

  Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call

• 
  Alan Wildman (@alanwildthing99) reported 3 minutes ago from Bedford, England

  @virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!

• 
  Roy Long (@Roy_Long) reported 3 minutes ago from Clapham, England

  @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

• 
  Let's get back to normal #KBF (@TMITV19) reported 6 minutes ago from Bedford, England

  @virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.

• 
  Lizzie Sagoo (@LizzieSagoo) reported 6 minutes ago from Swavesey, England

  @virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?

• 
  Pete Sibthorpe (@Sibby_Sibthorpe) reported 8 minutes ago from Over, England

  @virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.

• 
  emmylou14 (@eldonnell7319) reported 12 minutes ago from Bedford, England

  @virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still

• 
  Let's get back to normal #KBF (@TMITV19) reported 17 minutes ago from Bedford, England

  @virginmedia *poor

• 
  Let's get back to normal #KBF (@TMITV19) reported 18 minutes ago from Bedford, England

  @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

• 
  Nancy Paladina (@NPaladina) reported 21 minutes ago from Bedford, England

  @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

• 
  Lizzie Sagoo (@LizzieSagoo) reported 24 minutes ago from Swavesey, England

  @virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)

• 
  Lizzie Sagoo (@LizzieSagoo) reported 26 minutes ago from Swavesey, England

  @virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update

• 
  Gareth Baldwin (@GarethPJBaldwin) reported 32 minutes ago from Hemingford Grey, England

  5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia

• 
  #LITFL (@GoMcMahon) reported 34 minutes ago from Saint Ives, England

  @BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.

• 
  purplewisdom (@PurpleWisdom) reported 37 minutes ago from Bedford, England

  @virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.

• 
  Phil Reynolds (@furnituretester) reported 46 minutes ago from Bedford, England

  @virginmedia over 13 mins in waiting for you to answer a call you directed me too as WiFi is not working. Sort it out please this is unacceptable

• 
  Biggriffin (@Biggriffin4) reported 47 minutes ago from Huntingdon, England

  @virginmedia So my Broadband/phone is now £50. And a £3.50 price rise. But new customer can have it for £26.99... you robbing ungrateful bastids, existing customers obviously don't matter!! Time to look elsewhere.

• 
  Edward Bro (@EdMcDougall99) reported 48 minutes ago from Bedford, England

  Virgin media mobile data being very bad today

• 
  Byron Hinson (@byron_hinson) reported 49 minutes ago from Saint Ives, England

  @virginmedia Yes says 30 mins again. But the main status site says no issues.

• 
  Holly O (@ohhollygosh) reported 54 minutes ago from Biggleswade, England

  @virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Smith (@MattyladKRO) reported 6 minutes ago

  @virginmedia Are you going to post on here when fixed ..like a customer caring company would do ..or just let people spend all day checking

• 
  Steve O (@saoc78) reported 7 minutes ago

  The @O2 and @virginmedia online account process is the worst UX I've ever experienced. Whoever was in charge of pulling these services together needs sacking and blacklisting. Joke.

• 
  El Mo Bullseye (@ElmoBz77) reported 7 minutes ago

  @virginmedia I called up to check service but it says my account number and phone number don’t exist??

• 
  Trisha (@AnnyTrish) reported 11 minutes ago

  @virginmedia All channels are scrambled. So that means any scheduled recordings will be useless. Zero info on the VM app. All you get is - sorry, please try again later. No help, no information, no nothing!

• 
  Monica (@addingtonsquare) reported 14 minutes ago

  @virginmedia I can’t even log on to account. Keeps looping back and saying not recognised. More than tv issue then?

• 
  Nigel Baker (@NigelBak3r) reported 15 minutes ago

  @jmstocka @virginmedia Website never works properly, you get so far then it goes off.

• 
  Andrew Forman (@HighburyRhino) reported 21 minutes ago

  @virginmedia No reply by phone and no ability to check anything via my account (which appears to not be recognised). Any timeline on a fix for TV issues in London N5?

• 
  martyn coombes (@martyncoombes72) reported 23 minutes ago

  @Jennababes @virginmedia There is an outage

• 
  Becca (@Becca9O) reported 23 minutes ago

  @VirginimediaDM I’d like to report a problem with Virgin Media TV in the Hucknall area of Nottinghamshire. This started at around 11am today

• 
  Dave Pearce (@DavePea15343212) reported 36 minutes ago

  @virginmedia virgin tv go app now not working as was using as a work around