Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Saint Neots come from postal codes PE19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Saint Neots, Biggleswade and Huntingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Saint Neots |
Internet | |
| Biggleswade |
Internet | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
-
Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
-
Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
-
Kerry-jane Rose
(@kerryrose34) reported
from
Eaton Socon, England
@virginmedia need help as got broadband after engineer visit and no one wants to know 😡
-
Roy Long
(@Roy_Long) reported
from
Clapham, England
@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
-
Kerry-jane Rose
(@kerryrose34) reported
from
Eaton Socon, England
Damn bloody broadband is useless virgin media arghhhh
-
Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
-
Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
-
Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
-
Jo Buxton
(@JEM1429) reported
from
Biggleswade, England
@virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over
-
_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
-
Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
-
#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?
-
Chris Rand
(@ChrisRandWrites) reported
from
Huntingdon, England
@virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.
-
Porlus
(@Porluss) reported
from
Hemingford Grey, England
@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
-
Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
-
amy hughes 📸
(@amyhughesphoto) reported
from
Raunds, England
@virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.
-
GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
-
_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
-
gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
-
Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Manchester Born
(@Ctrkr4xkc) reported
@virginmedia We have no old devices all tech is within 8 months old tv phones iPads Mac books Wi-Fi washing machine, So so we need to run the slow 2g ? Can we switch it off would it have an negative effect on the pod
-
Its only me
(@djhx66) reported
@virginmedia Yes , are you based in the U.K. ? I am a customer in U.K.
-
Ian
(@iToon9) reported
@virginmedia I can’t deal with your horrific customer service on a Sunday only to be told to factory reset the hub and just ignore the actual issues that have been ongoing for months now
-
Gabby Harrington-Poole
(@Gabarillo) reported
@O2 hi, I returned a sim card to you, part of an @virginmedia VOLT deal, but I cancelled it the day after (within14days). Therefore this deal was also cancelled too. Yet you’ve taken £11 odd from me. Please return this to me. I am not an 02 customer as I cancelled. Thank you.
-
TinkerTime
(@TinkerTime6) reported
@virginmedia I have now been bumped back to the start, had message from customer relations but as busy elsewhere did not respond immediately and now back at the start.
-
kay burry
(@kaykey43) reported
@virginmedia I’m sure your customer service is excellent if selling something but we’ve been with you for 16 years and to say we were left shocked and appalled is an understatement. Based on that experience I shall be cancelling my mobile contract with you as well! Yes it’s cancelled!
-
Emma
(@etcol) reported
@virginmedia I spent 4 1/2 hours being passed around yesterday… I’ve got screenshots of the calls! They promised we’d be up and running and still not working. Don’t know where to go from here. I can’t do that again. So stressful.Customer service is terrible. They don’t no what they are doing
-
BigYin😜
(@badassscotsman) reported
@virginmedia Feel free to cancel it yourself. Like I said we have cancelled all the direct debit to. And as soon as sky fits everything in next week I will send your modems and tv box back recorded delivery. You should treated your coustmer way better instead of hanging up the phone
-
tony ford
(@shitphonetone) reported
@virginmedia Today is there anything you can help me with like a Direct phone number instead of going through customer services because I don't have any details of the account because it's nothing to do with me
-
Gray Dobbs
(@GrayDobbs) reported
@virginmedia It’s on but running very slowly. WiFi isn’t great. It’s been slow like this since Thursday.