Virgin Media outages and service status in Saint Neots, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Saint Neots, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 11, 10:05 PM GMT+1.
- Internet (43%)
- TV (41%)
- Wi-fi (11%)
- Total Blackout (3%)
- Phone (3%)
The latest reports from users having issues in Saint Neots come from postal codes PE19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saint Neots, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Huntingdon, Sandy, Raunds, Saint Neots, and Hemingford Grey.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford
|
Internet | 18 hours ago |
|
Huntingdon
|
Internet | 1 day ago |
|
Sandy
|
Internet | 2 days ago |
|
Bedford
|
Internet | 2 days ago |
|
Raunds
|
Internet | 4 days ago |
|
Bedford
|
Wi-fi | 8 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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emmylou14 (@eldonnell7319) reported from Bedford, England@virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still
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gary jackets (@garyjackets) reported from Biggleswade, EnglandWell done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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Jay Atkins (@jay_atkins7) reported from Eaton Socon, England@virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.
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ѕρє¢ιαℓ к ( ˘ ³˘)♥ (@itskatielclark) reported from Langford, EnglandHey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼
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Lee Hammond (@StopItRawr) reported from Biggleswade, England@virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?
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Alan Bellingham (@bellinghman) reported from Royston, EnglandDear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
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Let's get back to normal #KBF (@TMITV19) reported from Bedford, England@virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.
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Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England@virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for
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Jo Buxton (@JEM1429) reported from Biggleswade, England@virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over
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Maz (@Mazeda_B) reported from Royston, England@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
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_xshanmt8 (@_xshanmt8) reported from Bedford, England@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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emmylou14 (@eldonnell7319) reported from Bedford, England@virginmedia 7hours on a phone call to get 1 engineer to visit is beyond a joke your call centre have issues with not taking any notes or saying anything that is not on a script
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Chris Rand (@ChrisRandWrites) reported from Huntingdon, England@virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.
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James Bolger (@Flyingkermit) reported from Bedford, England@virginmedia my grandad is being charged every month for something we have requested to be cancelled months ago, just tried to cancel again but you are still taking this out, just spent an hour on the phone trying to sort this out but the call has been cut off three times!!
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jamesdgreen (@jamesdgreen02) reported from Bedford, England@virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2
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Stuart Paterson (@Gordonsalive200) reported from Bedford, EnglandAre there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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David Shea (@akamrshea) reported from Bedford, England@guardian @virginmedia will not honour prices online over the phone. Website won’t let me downgrade and @virginmedia only do this on the phone. £52pm vs £34pm online. I can only downgrade on the phone. Any advice as they don’t have a clue and are holding me to ransom! #help
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Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England@virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.
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GTT* (@Gturv) reported from Bedford, England@virginmedia No fault that describes my issue. Tried fault page but led to a dead link.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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cameron scotece (@CameronScotece) reported@virginmedia again WiFi completely unusable and not fit for purpose , £76 a month for the worst connection I’ve ever seen - Nottingham
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jak cool (@kenshinnnjay) reportedso sad for Tom's stream, and **** Virgin Media
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paul Borrowdale (@BorrowdalePaul) reported@gblondon1 @skytv @virginmedia you might regret that virgin awful . keeps braking down. and they constantly ringing you.
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Jenn Power (@Powerr27) reported@virginmedia When can we expect a fix? 5pm tonight is not acceptable.
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Sally Briars (@SallyBriars) reported@virginmedia what is going on in Leicester LE2 to not have any service? done every troubleshooting step and my router comes back on my phone just says connected without internet nothing is working! One minute the service status is fine the next it says intermittent signal fix it!
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Stephen Hampson (@StephenHampson) reported@gblondon1 @skytv Wait till the new customer vibes runs out and they treat you the way sky did. Increase in bills and decrease in customer service. Isn't this right @virginmedia
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Jane ferguson (@Icklefergie) reported@virginmedia How many promised texts and phone calls does it take to actually be contacted. Waited over 2 weeks for resolution of a problem with Virgintvgo due to O2 linked accounts!! Still no returned calls … despite several phone calls, what do I need to do???
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Jason ferguson (@Jasonrfc90) reported@virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company
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ruanotblind (@EddieDunne43889) reported@griptmedia Yep he's right its rte its newstalk its Virgin media its every ******* msm network in Ireland, bauer media group the whole lot are ****. That's why we are here.
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Anth (@anthslife) reported@virginmedia I’m getting slow speeds (1gig package) engineers have been working on the pole for a few weeks and I have a feeling it’s related.