Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Bedford |
Total Blackout | |
| Bedford |
Internet | |
| Bedford |
Total Blackout | |
| Bedford |
Internet | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Victor Sacks
(@SmartSacks) reported
from
Brampton, England
@vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...
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Edward Bro
(@EdMcDougall99) reported
from
Bedford, England
Virgin media mobile data being very bad today
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Maz
(@Mazeda_B) reported
from
Royston, England
@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
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Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk Its Just Called Projection :/ Not Psychological Projection :/ I @Scott1984FP , Don't Need To Project, As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else, Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Bei
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia Yes says 30 mins again. But the main status site says no issues.
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Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk @Scott1984FP As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else,Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Being Able To Spell, Big Deal :/ I'm Not Here To Entertain You Either :/ You Know Where Mute & Block Is :)
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia 7hours on a phone call to get 1 engineer to visit is beyond a joke your call centre have issues with not taking any notes or saying anything that is not on a script
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Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
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Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31
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Clare grennan
(@Clare55A) reported
from
Bedford, England
@Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia Customer service worst ever
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Antony Styles
(@AntonyStyles5) reported
from
Bedford, England
@virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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Ron Sydenham
(@RonSydenham) reported
from
Raunds, England
@virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia still waiting for a call or response to my issue
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.
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Colin Bower
(@bowercolin) reported
from
Eaton Socon, England
@virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.
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TRENTTT🤩
(@Aqeeb97) reported
from
Bedford, England
Just about to complete an important work task and Virgin Media goes down🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mitchell Fraser-Jones
(@Mitchell_FJ) reported
@virginmedia Still no resolution to my problems. Not even a formal complaint appears to compel you lot into action. Total lack of respect for loyal customers...
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Joel Pambakian
(@joelpambakian) reported
May as well bookmark the Virgin Media outage checker as the WiFi is down that often.
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Saints Mike
(@Saints_Mike7167) reported
@virginmedia I allow cookies already. This still doesn't rectify my problem, as I am locked out for another 6 days. I need to be allowed access which I normally do over the phone, but no one answer. I have done it by live chat link that you have sent me. Can you do this again or call me?
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Simone Kaptur
(@KapturSimone) reported
@virginmedia Thanks. Yes, with update text just after 6pm. Surely an informative, direct message advising impacted customers of your current service faults, outage as they happen, w/out one trying to figure it out, then having to request info is possible? Kinda important, don’t ya think!?
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Huw McConnell
(@huwmcc) reported
@virginmedia It did come back on but has dropped out a few times this morning so I don’t think it’s properly fixed. Not ideal foR WFH and home school. Frustration comes from inability to communicate with anyone and service status stating no problems when local VM neighbours also affected. Ta
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Andy GW
(@TacoForceDrew) reported
@virginmedia 3 years with the hub 3 and internet was flawless and over 100mbps. Just a few weeks into the hub 4 and the speed is always 108 ish BUT it has spent several hours with no internet on one occasion, and regular (probably once a day) disconnections for a few mins. Wtf?
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Comrac
(@comrac) reported
@virginmedia Delaying wifi instillation twice is not very impressive service. Struggling to work from home.
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Ric Lonsdale
(@bikerric) reported
@virginmedia WIFI. After 3 hours another engineer said it’s a local intermittent problem, wait 24 hours, but why was that not detected by the first engineer? I still have no internet connection unless I stand next to the router which is impractical . I suspect I’ll be phoning again at 4pm
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Julie Ann Jones
(@Baby_Milgate) reported
@virginmedia Maybe you can just confirm since you can’t resolve the issue or answer the phone that you won’t charge me to leave?
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rossgemmel
(@rossgemmel) reported
@virginmedia The boosters that you guys have issued me are not working and solving my WiFi problem. So I was trying to speak to an engineer regarding this.