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Virgin Media outages and service status in Saint Neots, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Saint Neots, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 27, 12:20 PM GMT+1.
  • 44% Internet (44%)
  • 22% Wi-fi (22%)
  • 22% TV (22%)
  • 11% E-mail (11%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Huntingdon, Biggleswade, and Biggleswade.

CityProblem TypeReport Time
Bedford Internet 2 days ago
Bedford Internet 2 days ago
Huntingdon Internet 5 days ago
Bedford E-mail 8 days ago
Bedford Wi-fi 10 days ago
Bedford Internet 10 days ago

Nearby cities with recent reports

Bedford

2 recent signals

2 days ago
Huntingdon

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • itskatielclark
    ѕρє¢ιαℓ к ( ˘ ³˘)♥ (@itskatielclark) reported from Langford, England

    Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼

  • Biggriffin4
    Biggriffin (@Biggriffin4) reported from Huntingdon, England

    @virginmedia So my Broadband/phone is now £50. And a £3.50 price rise. But new customer can have it for £26.99... you robbing ungrateful bastids, existing customers obviously don't matter!! Time to look elsewhere.

  • AmitP1992
    Amit Puntambekar (@AmitP1992) reported from Fenstanton, England

    @IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.

  • akamrshea
    David Shea (@akamrshea) reported from Bedford, England

    @guardian @virginmedia will not honour prices online over the phone. Website won’t let me downgrade and @virginmedia only do this on the phone. £52pm vs £34pm online. I can only downgrade on the phone. Any advice as they don’t have a clue and are holding me to ransom! #help

  • Tech_Analyst_UK
    Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

  • JEM1429
    Jo Buxton (@JEM1429) reported from Biggleswade, England

    @virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over

  • Jagercraig
    Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected

  • ChrisRandWrites
    Chris Rand (@ChrisRandWrites) reported from Huntingdon, England

    @virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.

  • TMITV19
    Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

  • eldonnell7319
    emmylou14 (@eldonnell7319) reported from Bedford, England

    @virginmedia Customer service worst ever

  • Gturv
    GTT* (@Gturv) reported from Bedford, England

    @virginmedia No fault that describes my issue. Tried fault page but led to a dead link.

  • Mazeda_B
    Maz (@Mazeda_B) reported from Royston, England

    @virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.

  • kevinspicer72
    Kevin Spicer (@kevinspicer72) reported from Bedford, England

    Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.

  • Gordonsalive200
    Stuart Paterson (@Gordonsalive200) reported from Bedford, England

    Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

  • mrsloucampbell
    Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.

  • swimmingsu
    Su Felce (@swimmingsu) reported from Cardington, England

    So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

  • Clare55A
    Clare grennan (@Clare55A) reported from Bedford, England

    @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

  • eldonnell7319
    emmylou14 (@eldonnell7319) reported from Bedford, England

    @virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still

  • furnituretester
    Phil Reynolds (@furnituretester) reported from Bedford, England

    @virginmedia worst service ever why is my broadband not working. I expect a refund

  • LizzieSagoo
    Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hafiz_11120
    Hafiz AI 🇧🇩🇬🇧 (@hafiz_11120) reported

    @virginmedia Sort out your **** internet 🛜 service. It’s been like that for 3 weeks

  • rhotes
    rhonda yates (@rhotes) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_View offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • edengem
    Eden Gem (@edengem) reported

    @virginmedia A pop up message stating virgin has blacklisted my a/c. Gadget rescue has sent a list of complicated instructions saying I’ve sent too many suspicious emails! Not true: I use this for work. Is it O2 causing the issue?

  • justarieldotcom
    Ariel Online (@justarieldotcom) reported

    @NotEnoughTECH @virginmedia @virginmedia used to be one of if not the best broadband provider in the UK. They even won some customer service awards x years ago if i remember correctly. At one point everything just fell apart. Customer service became non existent, they started to treat customers unfairly and many other issues. I wonder what happened tbh🤔

  • jadelr_
    Jade (@jadelr_) reported

    @virginmedia hi I was supposed to receive a replace box today but I haven’t yet and no tracking. Could you help please

  • andy_rossiter76
    Andy Rossiter (@andy_rossiter76) reported

    @virginmedia Who's bright idea was it to switch landline phones over to digital optic ?? We have the landline in the livingroom, but the internet hub is in the bedroom. Also when the internet goes down, will this mean the phone goes down too ??

  • theamayzingmrsM
    G.Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 가일 🇰 K Drama Addict 🥰 (@theamayzingmrsM) reported

    @virginmedia im a new customer i was lead to belive a engineer would be installing broadband now i have a old telewest socket the cable that I am supposed to plugg in won't fit now where cable is supposed to go has that to be unscrewed ? I have no service or WiFi tia gail

  • pepetideo
    CrankyGeek (@pepetideo) reported from Oxford, England

    @virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?

  • _Nwakibeya1
    NWAKIBEYA (@_Nwakibeya1) reported

    @virginmedia @debbiecosway85 I’m having same issue, your services has deteriorated along the years.. the app don’t work, the website don’t work either.

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    @karenwi17092279 Sorry to hear that, not good 😔 Yes, we rely on these things more than we realise... I had forgotten the printer, the TV box, my Spotify, heating controller, etc. all use the WiFi and workarounds for all of them need to be fashioned or just abandoned until @virginmedia fix it