Virgin Media

Virgin Media Outage Report in Saint Neots, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Saint Neots, Cambridgeshire, England 11/30/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saint Neots, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Biggleswade, Bedford, Huntingdon, Kempston and Saint Neots.

Loading map, please wait...
City Problem Type Report Time
United KingdomBiggleswade Internet
United KingdomBedford Internet
United KingdomBedford Internet
United KingdomBedford E-mail
United KingdomBedford Internet
United KingdomBedford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • eldonnell7319 emmylou14 (@eldonnell7319) reported from Bedford, England

    @virginmedia 7hours on a phone call to get 1 engineer to visit is beyond a joke your call centre have issues with not taking any notes or saying anything that is not on a script

  • Aqeeb97 TRENTTT🤩 (@Aqeeb97) reported from Bedford, England

    Just about to complete an important work task and Virgin Media goes down🙃

  • SmartSacks Victor Sacks (@SmartSacks) reported from Brampton, England

    @vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...

  • Mazeda_B Maz (@Mazeda_B) reported from Royston, England

    @virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.

  • byron_hinson Byron Hinson (@byron_hinson) reported from Saint Ives, England

    @virginmedia Yes says 30 mins again. But the main status site says no issues.

  • chris87uk Chris Walker (@chris87uk) reported from Wootton, England

    @virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent

  • eldonnell7319 emmylou14 (@eldonnell7319) reported from Bedford, England

    @virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still

  • Clare55A Clare grennan (@Clare55A) reported from Bedford, England

    @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

  • EdMcDougall99 Edward Bro (@EdMcDougall99) reported from Bedford, England

    Virgin media mobile data being very bad today

  • byron_hinson Byron Hinson (@byron_hinson) reported from Saint Ives, England

    @virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31

  • AntonyStyles5 Antony Styles (@AntonyStyles5) reported from Bedford, England

    @virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone

  • eldonnell7319 emmylou14 (@eldonnell7319) reported from Bedford, England

    @virginmedia still waiting for a call or response to my issue

  • eldonnell7319 emmylou14 (@eldonnell7319) reported from Bedford, England

    @virginmedia Customer service worst ever

  • bowercolin Colin Bower (@bowercolin) reported from Eaton Socon, England

    @virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.

  • SteveDurrant10 Steve Durrant (@SteveDurrant10) reported from Royston, England

    @virginmedia That’s fine to say but every month I have issues

  • ElaineFTans Elaine Freeman (@ElaineFTans) reported from Saint Neots, England

    @SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS

  • NikkiMentoring NIKKI STOCK | Mentor| Marketing|Networker| (@NikkiMentoring) reported from Fenstanton, England

    @zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.

  • RonSydenham Ron Sydenham (@RonSydenham) reported from Raunds, England

    @virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.

  • sgreaves1977 Steve Greaves (@sgreaves1977) reported from Royston, England

    @virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • IvorHutchinson Ivor Hutchinson 💙 Where's the £350m pw? (@IvorHutchinson) reported

    @virginmedia Already tried that. Impossible to get to talk to anyone without knowing the customer's password!

  • LinkOps anomaMod - IT Engineer, Home Worker (@LinkOps) reported

    @virginmedia on top of that you continue to insult me with its an "intermittent" outage when no single byte of data has entered via the coax and yet neighbours on the same street have fully functioning internet. I'm paying for 1Gig there isn't anything you need to upgrade here

  • Zacnaloen Chris Baker🦁🦁🦁👕🏆⌛️✨ (@Zacnaloen) reported

    @virginmedia so I need confirmation in writing that a job of the correct type has been raised and finally I need compensation as I've been working off a 4G data contract in an area with poor signal since the 18th of June, and it appears will be stuck like this until the 13th of July at least

  • peterh2323 Peter Hannaway (@peterh2323) reported

    @virginmedia please can you fix your intermittent TV pictures on recordings. It has been like this for weeks now and you seem to not be aware of the issue. Thanks

  • Zacnaloen Chris Baker🦁🦁🦁👕🏆⌛️✨ (@Zacnaloen) reported

    @virginmedia And that is not even considering the poor service I have received from Virgin Media engineers.

  • MacleodKenny77 Kenny 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@MacleodKenny77) reported

    I'm tobi the virgin media chat bot and I'm going to waste 15 minutes of your life asking irrelevant questions and telling you I don't understand your problem...

  • ScouseRichie Richie (@ScouseRichie) reported

    @virginmedia I have, it says there is a known issue in the area but I couldn't see a time as to when it will be fixed or what the issue is.

  • Zacnaloen Chris Baker🦁🦁🦁👕🏆⌛️✨ (@Zacnaloen) reported

    @virginmedia In this time I have been unable to make use of my Netflix, Amazon Prime, Disney Plus & Now TV subscriptions due to poor signal, leaving me out of pocket with those companies

  • carlisletom Tom Hugh Little (@carlisletom) reported

    @virginmedia Yes knew about the installation but wasn't aware that work would be done in advance to lay this cable down. More care can be taken I think

  • make_up_mamma make_up_mamma (@make_up_mamma) reported

    @virginmedia We got put through to a level 2 technician Sunday after 2 hours. Said to call if goes down again, we just have. Got told someone will call back in 48 hours, said we have had enough now of months of issues, again phone put down on us. We’re paying for a service that goes down