Virgin Media outages and service status in Saint Neots, England

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Huntingdon, Hemingford Grey, and Biggleswade.

City	Problem Type	Report Time
Bedford	Internet	5 days ago
Bedford	TV	5 days ago
Bedford	TV	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

• 
  GTT* (@Gturv) reported 1 minute ago from Bedford, England

  @virginmedia No fault that describes my issue. Tried fault page but led to a dead link.

• 
  emmylou14 (@eldonnell7319) reported 2 minutes ago from Bedford, England

  @virginmedia still waiting for a call or response to my issue

• 
  _xshanmt8 (@_xshanmt8) reported 2 minutes ago from Bedford, England

  @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

• 
  David Shea (@akamrshea) reported 6 minutes ago from Bedford, England

  @guardian @virginmedia will not honour prices online over the phone. Website won’t let me downgrade and @virginmedia only do this on the phone. £52pm vs £34pm online. I can only downgrade on the phone. Any advice as they don’t have a clue and are holding me to ransom! #help

• 
  jamesdgreen (@jamesdgreen02) reported 7 minutes ago from Bedford, England

  @virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2

• 
  Alan Wildman (@alanwildthing99) reported 9 minutes ago from Bedford, England

  @virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!

• 
  gary jackets (@garyjackets) reported 21 minutes ago from Biggleswade, England

  Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !

• 
  NIKKI STOCK | Mentor| Marketing|Networker| (@NikkiMentoring) reported 24 minutes ago from Fenstanton, England

  @zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.

• 
  Nancy Paladina (@NPaladina) reported 25 minutes ago from Bedford, England

  @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

• 
  Roy Long (@Roy_Long) reported 25 minutes ago from Clapham, England

  @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

• 
  purplewisdom (@PurpleWisdom) reported 26 minutes ago from Bedford, England

  @virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.

• 
  Lizzie Sagoo (@LizzieSagoo) reported 35 minutes ago from Swavesey, England

  @virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update

• 
  Chris Walker (@chris87uk) reported 38 minutes ago from Wootton, England

  @virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent

• 
  adamrobertson.co.uk (@AdamRPhoto) reported 40 minutes ago from Godmanchester, England

  @virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them

• 
  Let's get back to normal #KBF (@TMITV19) reported 40 minutes ago from Bedford, England

  @virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.

• 
  TRENTTT🤩 (@Aqeeb97) reported 42 minutes ago from Bedford, England

  Just about to complete an important work task and Virgin Media goes down🙃

• 
  Phil Reynolds (@furnituretester) reported 46 minutes ago from Bedford, England

  @virginmedia over 13 mins in waiting for you to answer a call you directed me too as WiFi is not working. Sort it out please this is unacceptable

• 
  Clare grennan (@Clare55A) reported 54 minutes ago from Bedford, England

  @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

• 
  Gordon Brown (@KTMGordo) reported 58 minutes ago from Saint Neots, England

  Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔

• 
  Amit Puntambekar (@AmitP1992) reported 58 minutes ago from Fenstanton, England

  @IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir Paul A (@PaulAllen007) reported 3 minutes ago

  @Benleo @virginmedia Wait til you try and cancel or move house. They are the absolute pits. Never use Virgin Media people

• 
  COVENANT ENFORCER ENGLAND (@SniperRais) reported 5 minutes ago

  @Benleo @virginmedia yes they are not good at customer service .... they only have process for what the business doeballs call the happy path. I had to suffer these morons until I could retire , they were coming through the Grad systems and qualifications were replacing wisdom and experience.

• 
  Moonman (@Moonmanthrunner) reported 5 minutes ago

  @virginmedia 4th day of no tv and none of the projected fix dates or times met. Compensation if and when fixed?

• 
  Martin Harrison (@MartHarrison) reported 6 minutes ago

  @Benleo @virginmedia Yeah…the internet speed was great but the rest was totally awful based on my only experience with them…when asked I tell folk to avoid them👍

• 
  Alan Dillon (@AlanDillon26041) reported 7 minutes ago

  @Benleo @virginmedia Ben , should of gone Starlink. These all in one sell you a carpet as well, just ain't working anymore. You try to save money with an all in one, all you get is problems.

• 
  LWT Martin (@LWTMartin) reported 7 minutes ago

  @Benleo @virginmedia I’ve been hearing this for years and as a consequence would never, ever, consider anything from Virginia Media. Doesn’t help you, I know, it’s just a ‘you’re not alone’ type sympathy.

• 
  David Hudson (@DavidHu15170472) reported 11 minutes ago

  @virginmedia I am a new customer, I received an email requesting I register. I received an email link to register my email, but when I tried to complete the registration got stuck in an endless loop, as the whole process keeps repeating. Now I am wondering if I have made a mistake joining VM.

• 
  𝕷𝖞𝖓𝖓𝖎𝖊 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@Haxter000) reported 11 minutes ago

  @Benleo @virginmedia I was the same, am I getting a refund for no service 🤔 I doubt it...

• 
  cclinton.! (@grancake) reported 11 minutes ago

  @virginmedia I have had to do a factory reset the lady on the phone,was brilliant but at my age it wasnt it easy now I have to reset all my passwords for Netflix prime etc very bad

• 
  phil50 (@ph5961) reported 13 minutes ago

  @Benleo @virginmedia they are ****, i ****** them off and went with bt