Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
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The latest reports from users having issues in Saint Neots come from postal codes PE19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Saint Neots and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
Wi-fi | |
| Bedford |
Internet | |
| Bedford |
Phone | |
| Bedford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Lee Hammond
(@StopItRawr) reported
from
Biggleswade, England
@BrianHandscomb @virginmedia You know when an ISP is broken when this happens. Not a great start to my working day heh.
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purplewisdom
(@PurpleWisdom) reported
from
Bedford, England
@virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Porlus
(@Porluss) reported
from
Hemingford Grey, England
@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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Roy Long
(@Roy_Long) reported
from
Clapham, England
@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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Chris Rand
(@ChrisRandWrites) reported
from
Huntingdon, England
@virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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Kerry-jane Rose
(@kerryrose34) reported
from
Eaton Socon, England
Damn bloody broadband is useless virgin media arghhhh
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Kerry-jane Rose
(@kerryrose34) reported
from
Eaton Socon, England
@virginmedia need help as got broadband after engineer visit and no one wants to know 😡
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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purplewisdom
(@PurpleWisdom) reported
from
Bedford, England
@virginmedia @markscamilleri I’ve tried rebooting nothing is happening. All these people telling you they have no service can’t all be wrong. Stop giving us the same answer, we’re not idiots.
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amy hughes 📸
(@amyhughesphoto) reported
from
Raunds, England
@virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Jo Buxton
(@JEM1429) reported
from
Biggleswade, England
@virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over
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Lee Hammond
(@StopItRawr) reported
from
Biggleswade, England
@virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley McLoone
(@ash_mcloone) reported
@Virgin @VirginActiveUK @virginmedia Ok, at first my phone wouldn't ring people, now, it's saying 'you have dialled an incorrect number' to everyone! wtf's going on here #Virgin ?? And you STILL have no sent me new #SIM
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Liam David Gardiner
(@LiamDGardiner) reported
@virginmedia It’s been three days and I’m still waiting for that callback that you said you’ll give me back in 24 hours I guess we have a different definition of what 24 hours is and I guess customer service is not your top priority
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✿.｡:.* 𝒞𝓁𝒶𝓇𝑒 *.:｡.✿
(@ItsClareBitches) reported
Wondering if @SkyUK can offer me better internet and deal then @virginmedia which has been down for 4 days…
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Kev Clark
(@KevSousaClark) reported
So @virginmedia why is it that the only streaming service that continually buffers through my vigin broadband is your tv go service, not bbc iplayer or itv hub or skysports just your service through your broadband
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Hannah McLachlan
(@Angel_McLachlan) reported
@virginmedia is there any reason our two TiVo boxes which are situated upstairs and downstairs, seem recently to pause for a few seconds and skip audio when playing shows off either box? Our Wi-Fi isn’t showing any problems either
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NW6 Residents
(@nw6_residents) reported
@virginmedia What is the new problem @virginmedia I keep getting asked for my password AGAIN?! And the password is not working!!!! Why does this keep happening every month or so?
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SavingKeiko
(@rebeccaaaa_t) reported
@virginmedia Don’t forget to add on the £5 you took for a movie I was never able to watch 😬 So I’m now expected to pay £120.50 for my package despite the fact you offer packages on your site costing around £50 less for the same as I have. Mugging your loyal customers.
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Steve JG
(@SteveG1111968) reported
@virginmedia Always very sorry but never do anything about it. Why are you even on here if all you ever say is “ please phone this number or that number” I have to leave this company it’s rubbish
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G
(@GAZZZ73) reported
@virginmedia TV services have been unavailable in postcode area CH43 7QH since 7am yesterday morning. When are you going to fix it?!
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WIPIWI12345
(@wipiwi12345) reported
@virginmedia I have spent HOURS on your webchat dealing with an issue. First, an advisor told me I would be charged £60 instead of £120 to leave virgin. Then, I received a bill for £120. I went back on the chat and was asked to provide evidence of the previous conversation!