Virgin Media Outage Report in Saint Neots, Cambridgeshire, England

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Biggleswade, Huntingdon, and Biggleswade.

City	Problem Type	Report Time
Bedford	Wi-fi	3 days ago
Bedford	E-mail	7 days ago
Bedford	Internet	11 days ago
Bedford	Internet	13 days ago
Biggleswade	Wi-fi	14 days ago
Huntingdon	Total Blackout	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

• 
  Nancy Paladina (@NPaladina) reported 41 seconds ago from Bedford, England

  @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

• 
  GTT (@Gturv) reported 3 minutes ago from Bedford, England

  In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual

• 
  Craig (@Jagercraig) reported 4 minutes ago from Saint Neots, England

  @virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected

• 
  Craig (@Jagercraig) reported 7 minutes ago from Saint Neots, England

  @virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?

• 
  Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported 7 minutes ago from Bedford, England

  2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail

• 
  Let's get back to normal #KBF (@TMITV19) reported 13 minutes ago from Bedford, England

  @virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.

• 
  Petar Kralev (@PetarKralev) reported 22 minutes ago from Fen Drayton, England

  @virginmedia Another bot service that resolve nothing ! Thanks but no thanks

• 
  Biggriffin (@Biggriffin4) reported 25 minutes ago from Huntingdon, England

  @virginmedia So my Broadband/phone is now £50. And a £3.50 price rise. But new customer can have it for £26.99... you robbing ungrateful bastids, existing customers obviously don't matter!! Time to look elsewhere.

• 
  James Denton (pen) (@Denton_james) reported 26 minutes ago from Whaddon, England

  @COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time

• 
  Let's get back to normal #KBF (@TMITV19) reported 27 minutes ago from Bedford, England

  @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

• 
  Let's get back to normal #KBF (@TMITV19) reported 33 minutes ago from Bedford, England

  @virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.

• 
  Harry Aldridge (@HarryAldridge92) reported 34 minutes ago from Saint Ives, England

  @virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks

• 
  Stuart Paterson (@Gordonsalive200) reported 35 minutes ago from Bedford, England

  Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

• 
  adamrobertson.co.uk (@AdamRPhoto) reported 36 minutes ago from Godmanchester, England

  Hey @virginmedia who do I contact for constant packet loss and internet issues as your software says there are none, but there 100% is 😩🔫

• 
  Su Felce (@swimmingsu) reported 41 minutes ago from Cardington, England

  @virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...

• 
  Let's get back to normal #KBF (@TMITV19) reported 42 minutes ago from Bedford, England

  @virginmedia *poor

• 
  Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported 46 minutes ago from Bedford, England

  @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

• 
  Su Felce (@swimmingsu) reported 47 minutes ago from Cardington, England

  So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

• 
  adamrobertson.co.uk (@AdamRPhoto) reported 56 minutes ago from Godmanchester, England

  @virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them

• 
  Craig (@Jagercraig) reported 60 minutes ago from Saint Neots, England

  @virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luke L Alexander (@97LukeAlexander) reported 1 minute ago

  @virginmedia 1/5. New contract, forgot to add the agreed credit. Then to have to go through a dozen different agents to be told my complaint is closed, I won't be offered any help by your extremely angry agent and manager, refusing to escalate. Bullying tactics!

• 
  Charles (@Charles11522381) reported 4 minutes ago

  @virginmedia Home hub 3 the white one. I've did the self help multiple times over the past months it just keeps telling me to reset but that doesn't help. In fact that self help is useless.

• 
  Daniel (@iiBainzyy) reported 6 minutes ago

  @LDesesperes @virginmedia Nice! Did the same but only saved like £15 guess VM treat all customers different

• 
  michael (@mbeddoes80) reported 11 minutes ago

  @virginmedia hi I have done a service status online as my broadband is playing up. It says there is a problem outside of the house. Just wondered how long this will last. Ip119bj

• 
  Tosh (@Toshniwal) reported 11 minutes ago

  @virginmedia Tried to call...had a 1 hour long conversation after which the call center folks said they didn’t see any problems. Obviously that’s not true given the other users here who are also complaining about the same problem in the area

• 
  Rick P (@rickpLostCause) reported 11 minutes ago

  @LDesesperes @virginmedia Haha - been with them for 10 years and never have they offered me any discount…. Not even if I renewed my contract. Great broadband but jeez they milk the cash

• 
  adam (@adamwearing1) reported 12 minutes ago

  @ACousins3 @LDesesperes @virginmedia Wtf?!? You have all the channels surely?

• 
  Graeme Williams (@MrGEWilliams) reported 13 minutes ago

  @virginmedia Are you going to dish the hub 4 out to all customers? The service with the hub 3 is shocking...

• 
  Y3 😳 (@Yasserdaebes) reported 13 minutes ago

  @virginmedia Fix up

• 
  Ed61 (@Ed6114) reported 15 minutes ago

  @virginmedia nice one Virgin, price goes up and believe it or no the service level actually gets worse! Didn’t actually believe it was possible to get worse service than what we had. Thieving 🤬