Virgin Media outages and service status in Saint Neots, England

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Huntingdon, Biggleswade, and Biggleswade.

City	Problem Type	Report Time
Bedford	Internet	3 days ago
Bedford	Internet	4 days ago
Bedford	Internet	6 days ago
Bedford	Internet	10 days ago
Bedford	Internet	10 days ago
Huntingdon	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

• 
  Antony Styles (@AntonyStyles5) reported 1 minute ago from Bedford, England

  @virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone

• 
  Lizzie Sagoo (@LizzieSagoo) reported 6 minutes ago from Swavesey, England

  @virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?

• 
  Stuart Paterson (@Gordonsalive200) reported 7 minutes ago from Bedford, England

  Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

• 
  Lou Campbell❤️⚽️ (@mrsloucampbell) reported 10 minutes ago from Bedford, England

  @virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.

• 
  Let's get back to normal #KBF (@TMITV19) reported 12 minutes ago from Bedford, England

  @virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.

• 
  Victor Sacks (@SmartSacks) reported 16 minutes ago from Brampton, England

  @vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...

• 
  #DocMartin (@GoMcMahon) reported 19 minutes ago from Saint Ives, England

  @virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!

• 
  Andrew Maynard (@Andrewocd) reported 21 minutes ago from Eltisley, England

  @JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .

• 
  TRENTTT🤩 (@Aqeeb97) reported 22 minutes ago from Bedford, England

  Just about to complete an important work task and Virgin Media goes down🙃

• 
  Lee Hammond (@StopItRawr) reported 29 minutes ago from Biggleswade, England

  @BrianHandscomb @virginmedia You know when an ISP is broken when this happens. Not a great start to my working day heh.

• 
  Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported 34 minutes ago from Bedford, England

  @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

• 
  Pete Sibthorpe (@Sibby_Sibthorpe) reported 35 minutes ago from Over, England

  @virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.

• 
  purplewisdom (@PurpleWisdom) reported 39 minutes ago from Bedford, England

  @virginmedia @markscamilleri I’ve tried rebooting nothing is happening. All these people telling you they have no service can’t all be wrong. Stop giving us the same answer, we’re not idiots.

• 
  Craig (@Jagercraig) reported 43 minutes ago from Saint Neots, England

  @virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?

• 
  Su Felce (@swimmingsu) reported 44 minutes ago from Cardington, England

  So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

• 
  adamrobertson.co.uk (@AdamRPhoto) reported 44 minutes ago from Godmanchester, England

  @virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them

• 
  Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported 46 minutes ago from Bedford, England

  2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail

• 
  Lou Campbell❤️⚽️ (@mrsloucampbell) reported 47 minutes ago from Bedford, England

  @virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.

• 
  Biggriffin (@Biggriffin4) reported 52 minutes ago from Huntingdon, England

  @virginmedia So my Broadband/phone is now £50. And a £3.50 price rise. But new customer can have it for £26.99... you robbing ungrateful bastids, existing customers obviously don't matter!! Time to look elsewhere.

• 
  Harry Aldridge (@HarryAldridge92) reported 52 minutes ago from Saint Ives, England

  @virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kellyann (@kellyan99166027) reported 7 minutes ago

  @virginmedia since 1pm yesterday afternoon we have been told that the problem is being fixed. Every time the estimated time comes up you change it again. We have little to no information about what’s happening. Could you please advise on when. It will be corrected ?

• 
  BZSM1TH (@BazingaSmth) reported 7 minutes ago

  @virginmedia Any problems with voice service ? My TV remote is no longer recognising voice commands. Remote is working and I rebooted box. Just get spinning "listening" icon

• 
  theo Johnson ⸆⸉ (@theojamesjohno) reported 10 minutes ago

  @virginmedia wanna sort ur **** out? wifi it’s constantly down it’s a joke been off for 4 days now

• 
  Cambridgewater.x (@cam_bridgewater) reported 11 minutes ago

  @vmbusinesshelp @vmbusiness . Just "upgraded" to Voom 1 gig from 500. Speed slower than previously. Called technical .. they did some fault clearing and told me to reboot router, now I have no internet at all. Technical can't help reverse the error as they don't have full access .. unbelievable. Worst service ever. How can a technician make things worse and then tell me an engineer will be with me Monday ..

• 
  Diplo (@loldiplo) reported 18 minutes ago

  @virginmedia Already got one booked in. I will be complaining however as you already are charging a substantial amount for a service you’re clearly incapable of providing.

• 
  Frank 🇬🇧 💎 (@PureSesh48) reported 21 minutes ago

  @grok how many times have I reported. Virgin media being down on this account?

• 
  Marko Polo (@MarkoPoloG1889) reported 21 minutes ago

  @virginmedia Sort your broadband out for **** sake you charge a lot of money for uour services yet provide a sub standard product it is a disgrace get it sorted

• 
  John Quinlan (@speeednet) reported 21 minutes ago

  @virginmedia I have had a rubbish service for months. Late last year an engineer knocked on the door and said because of a technical problem he had to replace the feed to my house, later informed me he couldn't because of a problem with the ducting. Fast forward to March 26, I get a text saying he is coming 16/03 no show, no explanation no apology. Next text says he will be there 27/04 no show no apology. The last three days the modem/router reboots about every five minutes, phoned again on Sunday explained and the techy advised me can't do anything until 20th June. This is not acceptable, I have been trying for two days to get onto your site, I am told you are sending a confirmation email which never arrives, subsequently I cannot contact the company. Just so that you know I have had enough and will be looking to replace the service ASAP. If I have any contract outstanding, I will see you in court.

• 
  Lady linda jane The Extremist (@Pollo1Lindajane) reported 23 minutes ago

  @christobinsings @virginmedia 3 hours later no refund cant find someone to cancel absolute joke of a company @virginmedia

• 
  Mr Onion (@DanielRobe94975) reported 25 minutes ago

  @virginmedia Why can't I login in. In a constant verification loop between the website and my email address.