Virgin Media outages and service status in Saint Neots, England

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Huntingdon, Hemingford Grey, and Biggleswade.

City	Problem Type	Report Time
Bedford	Internet	4 days ago
Bedford	TV	4 days ago
Bedford	TV	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

• 
  #DocMartin (@GoMcMahon) reported 6 minutes ago from Saint Ives, England

  @virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.

• 
  Craig (@Jagercraig) reported 9 minutes ago from Saint Neots, England

  @virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?

• 
  Edward Bro (@EdMcDougall99) reported 10 minutes ago from Bedford, England

  Virgin media mobile data being very bad today

• 
  Pete Sibthorpe (@Sibby_Sibthorpe) reported 12 minutes ago from Over, England

  @virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.

• 
  Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported 13 minutes ago from Bedford, England

  @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

• 
  PrettyInPinkNailbar (@SsiiicckkkNails) reported 20 minutes ago from Bedford, England

  @virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help

• 
  Let's get back to normal #KBF (@TMITV19) reported 20 minutes ago from Bedford, England

  @virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.

• 
  Clare grennan (@Clare55A) reported 21 minutes ago from Bedford, England

  @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

• 
  James Bolger (@Flyingkermit) reported 21 minutes ago from Bedford, England

  @virginmedia my grandad is being charged every month for something we have requested to be cancelled months ago, just tried to cancel again but you are still taking this out, just spent an hour on the phone trying to sort this out but the call has been cut off three times!!

• 
  Nancy Paladina (@NPaladina) reported 26 minutes ago from Bedford, England

  @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

• 
  Kimberley Barnard (@Kimberley88) reported 27 minutes ago from Papworth Everard, England

  @virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.

• 
  purplewisdom (@PurpleWisdom) reported 30 minutes ago from Bedford, England

  @virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.

• 
  Maz (@Mazeda_B) reported 31 minutes ago from Royston, England

  @virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.

• 
  Andrew Maynard (@Andrewocd) reported 32 minutes ago from Eltisley, England

  @JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .

• 
  Ron Sydenham (@RonSydenham) reported 36 minutes ago from Raunds, England

  @virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.

• 
  James Denton (pen) (@Denton_james) reported 43 minutes ago from Whaddon, England

  @COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time

• 
  #DocMartin (@GoMcMahon) reported 49 minutes ago from Saint Ives, England

  @virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.

• 
  Roy Long (@Roy_Long) reported 50 minutes ago from Clapham, England

  @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

• 
  Stuart Paterson (@Gordonsalive200) reported 57 minutes ago from Bedford, England

  Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

• 
  _xshanmt8 (@_xshanmt8) reported 58 minutes ago from Bedford, England

  @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Bradley #FBPE #SocialistSunday (@Mike_J_Bradley) reported 3 minutes ago

  @virginmedia Mines by down at least 24hrs. Ridiculous and told they are working on it. Not good enough considering how much we pay. I live in Liverpool. It seems to be affecting different areas differently. I just get to welcome on the screen and nothing else. Tried rebooting etc nothing

• 
  Style Conscious ✝️ (@StyleConscious) reported 4 minutes ago

  @virginmedia I need to speak to someone about my account. No one picks up the phone. The app can’t help me.

• 
  standfreered (@standfreered1) reported 7 minutes ago

  @virginmedia absolutely shameful treatment of my elderly mother in law on your chat service this afternoon. First of all the bill increase to over £100 for a pensioner on her own, she understandably struggles with technology and has gone on the chat to try to reduce her bill or

• 
  Bob (@Trebor0501) reported 11 minutes ago

  @virginmedia when are you going to fix the “watch from start” function?

• 
  Paul McKigen (@paulmc_96) reported 14 minutes ago

  @virginmedia wifi and tv down again same as yesterday. What are we paying for

• 
  Jamie Caffrey (@jjrebel31) reported 15 minutes ago

  @RavinandnSingh @VirginMediaIE @virginmedia Same issue there the worst made the switch

• 
  Ted (@tkly57) reported 17 minutes ago

  @virginmedia I have had no TV since Thursday morning. Every year your prices go up above the rate of inflation and the is NO improvement in service. I have no reason to stay with Virgin Media.

• 
  Bill (@NewGolfer1414) reported 19 minutes ago

  @virginmedia got African fraudsters calling me now! Absolutely shocking service!!!

• 
  Sue (@bob7bob) reported 19 minutes ago

  @virginmedia What has happened to the community pages on your site? Your email system has lost folders and keeps moving emails. The community pages are the only place where people actually help. Thanks.

• 
  lou pitt 🤓 (@loopyloupy) reported 21 minutes ago

  @virginmedia I have no service at all telling me to look at service checker doesn't help