Virgin Media Outage Report in Saint Neots, Cambridgeshire, England

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Biggleswade, Huntingdon, and Biggleswade.

City	Problem Type	Report Time
Bedford	Wi-fi	1 day ago
Bedford	E-mail	5 days ago
Bedford	Internet	9 days ago
Bedford	Internet	11 days ago
Biggleswade	Wi-fi	13 days ago
Huntingdon	Total Blackout	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

• 
  Holly O (@ohhollygosh) reported 4 minutes ago from Biggleswade, England

  @virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so

• 
  Lizzie Sagoo (@LizzieSagoo) reported 9 minutes ago from Swavesey, England

  @virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?

• 
  Kevin Spicer (@kevinspicer72) reported 13 minutes ago from Bedford, England

  Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.

• 
  jamesdgreen (@jamesdgreen02) reported 16 minutes ago from Bedford, England

  @virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2

• 
  Lou Campbell❤️⚽️ (@mrsloucampbell) reported 20 minutes ago from Bedford, England

  @virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for

• 
  Amit Puntambekar (@AmitP1992) reported 21 minutes ago from Fenstanton, England

  @IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.

• 
  Alan Bellingham (@bellinghman) reported 23 minutes ago from Royston, England

  Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package

• 
  #DocMartin (@GoMcMahon) reported 23 minutes ago from Saint Ives, England

  @virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.

• 
  Paul Watts (@paulwatts003) reported 30 minutes ago from Biggleswade, England

  For the 4th time this weekend, @virginmedia is down. 4th time in actually less than 2days! I’m back to work tomorrow - from home. Am I’m going to end up losing money due to this incompetence?? No confidence in this company.

• 
  Alan Wildman (@alanwildthing99) reported 31 minutes ago from Bedford, England

  @virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!

• 
  Lou Campbell❤️⚽️ (@mrsloucampbell) reported 33 minutes ago from Bedford, England

  @virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.

• 
  Lizzie Sagoo (@LizzieSagoo) reported 36 minutes ago from Swavesey, England

  @virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting

• 
  GTT* (@Gturv) reported 39 minutes ago from Bedford, England

  @virginmedia No fault that describes my issue. Tried fault page but led to a dead link.

• 
  Lizzie Sagoo (@LizzieSagoo) reported 44 minutes ago from Swavesey, England

  @virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?

• 
  #DocMartin (@GoMcMahon) reported 45 minutes ago from Saint Ives, England

  @virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!

• 
  Lizzie Sagoo (@LizzieSagoo) reported 46 minutes ago from Swavesey, England

  @virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update

• 
  GTT* (@Gturv) reported 48 minutes ago from Bedford, England

  @virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.

• 
  Alan Wildman (@alanwildthing99) reported 50 minutes ago from Bedford, England

  @virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!

• 
  Lizzie Sagoo (@LizzieSagoo) reported 51 minutes ago from Swavesey, England

  @virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)

• 
  Grumpy garage man ! (@RustyOldBanger) reported 51 minutes ago from Sandy, England

  @kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Seaniobean2 (@SeanWal03373985) reported 5 minutes ago

  @virginmedia b36 area Castle Bromwich massive problem with internet connection dropping out for at least the last four days,can you look into this as a matter of urgency please

• 
  Joe Sharp (@joesharp5) reported 5 minutes ago

  @virginmedia why is your internet all of a sudden so bad? Has been incredibly slow over the past couple of months.

• 
  Alan Gibbons (@mygibbo) reported 5 minutes ago

  @virginmedia To be honest, this looks like gobbledegook. Her phone was working fine, now she can't access the internet and it is Virgin's job to give her step by step instructions to resolve the issue, not just send links for a chat room.

• 
  Andy Bullock 🦁 (@Andy__Bullock) reported 10 minutes ago

  @virginmedia @richardbranson Your systems are broken. Your people are incompetent. Your activities are illegal and fraudulent.

• 
  Elliot Tiffin (@ElliotTiffin) reported 18 minutes ago

  @virginmedia I am astounded at your horrendous customer service. I waited on hold for an hour on Monday to speak to an agent. Was then informed that I would receive a call back on Tues or Wed to resolve the issues. Nearly a week later, I’ve heard nothing. Horrendous service.

• 
  Leanne (@LeanneCons) reported 20 minutes ago

  @virginmedia Terrible again. We have the new Hub 4 and since we've had it our broadband has been worse than ever!

• 
  Moss (@MossAbhram) reported 20 minutes ago

  @virginmedia Right I need a urgent upgrade on my modem I require the hub 4 plus wireless extenders as I am fed up of explaining to you guys over and over again I am lacking signal around my house.

• 
  Josh Marum (@vipermarum) reported 21 minutes ago

  @virginmedia Whenever I try to watch anything through the virgin go tv app, I coxed there issue by logging out and back in

• 
  Suresh halai (@sureshhalai) reported 21 minutes ago

  @virginmedia Done that a thousand times. Maybe even a million, I have lost count, it’s the obvious thing to do, turn it off and turn it back on again, and pray it’s works and i go away, but no, works for a few minutes and boom, wii fii signal gone again. HELP PLEASE 😒

• 
  WildWellnessWmn (@WildWellnessWmn) reported 23 minutes ago

  @virginmedia is the best contact for help with my UK virgin mobile account / SIM? My SIM has been disconnected (as new SIM was sent out) but I’m overseas. I can’t access my account or call without an active phone no. Going around in circles - PLEASE HELP.