Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Bedford |
Total Blackout | |
| Bedford |
Internet | |
| Bedford |
Total Blackout | |
| Bedford |
Internet | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Chris Rand
(@ChrisRandWrites) reported
from
Huntingdon, England
@virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.
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Jo Buxton
(@JEM1429) reported
from
Biggleswade, England
@virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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amy hughes 📸
(@amyhughesphoto) reported
from
Raunds, England
@virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.
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purplewisdom
(@PurpleWisdom) reported
from
Bedford, England
@virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Kerry-jane Rose
(@kerryrose34) reported
from
Eaton Socon, England
Damn bloody broadband is useless virgin media arghhhh
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Roy Long
(@Roy_Long) reported
from
Clapham, England
@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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Kerry-jane Rose
(@kerryrose34) reported
from
Eaton Socon, England
@virginmedia need help as got broadband after engineer visit and no one wants to know 😡
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Lee Hammond
(@StopItRawr) reported
from
Biggleswade, England
@BrianHandscomb @virginmedia You know when an ISP is broken when this happens. Not a great start to my working day heh.
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Porlus
(@Porluss) reported
from
Hemingford Grey, England
@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TrishBL 🎪🇪🇺 #FBPE 🇫🇷
(@trish_bl) reported
@islamicpash @virginmedia Last time mine went down it was reinstated a few hours earlier than they initially said. Fingers crossed, they'll sort if sooner.
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Alan #IStandWithCorbyn
(@AngelfireAlan) reported
@islamicpash @virginmedia The bastards ran up about £300 debt on the fraud account, I only found out when bailiffs turned up demanding payment. Of course, they sent the bills to the fraud address, but bailiffs to my address after credit search. VM Refused to help.
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Pashdood
(@islamicpash) reported
@AngelfireAlan @virginmedia Thats terrible mate. If I could go with someone else who offers the same performance, I'd jump ship immediately. They really don't care and it appalls me that business like this have such little culpability! Its a joke!
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Carolyn Baghurst
(@CarolynBaghurst) reported
@DawesNina @virginmedia This is what they did to us for 5 days in the summer, just kept bumping the fix time! They lie!! @virginmedia you should be ashamed. I wouldn’t recommend you the personI hate the most in the world!
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Ozzie
(@arnica1066) reported
Virgin media Now u people are taking my. Money monthly, u sent a engineer round here who couldn't even split the network, and I know how to do it. Shame on you. So after Christmas, I will stop paying, and find another provider. You virgin can always take me to court.
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Ozzie
(@arnica1066) reported
Virgin media Ibhave never been happy with your service and your brod band don't work effectively. Look on twitter where I will be alerting people, stay away.
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Avipaul
(@avipaul) reported
@virginmedia It's still up and down, unfortunately.
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia @CarolynBaghurst Still same outage in the same town but the outage page shows outage but time for fix keeps moving
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Alan #IStandWithCorbyn
(@AngelfireAlan) reported
@islamicpash @virginmedia Yeah ditto! One trick is to set up private LTD company (non trading, costs under £20) and get a business line put in. Faster, guaranteed speeds, 24hr turnaround on service issues ;)
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@Ben76593214 @virginmedia Where are you getting these “rumours” or are you making it up? Granted Virgin are unhelpful in communicating & keep moving the resolution time (but not until it’s almost reached)