Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Wi-fi | |
| Biggleswade |
Phone | |
| Bedford |
Total Blackout | |
| Bedford |
Internet | |
| Bedford |
Total Blackout | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.
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Clare grennan
(@Clare55A) reported
from
Bedford, England
@Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia 7hours on a phone call to get 1 engineer to visit is beyond a joke your call centre have issues with not taking any notes or saying anything that is not on a script
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TRENTTT🤩
(@Aqeeb97) reported
from
Bedford, England
Just about to complete an important work task and Virgin Media goes down🙃
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Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia Yes says 30 mins again. But the main status site says no issues.
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia still waiting for a call or response to my issue
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Ron Sydenham
(@RonSydenham) reported
from
Raunds, England
@virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.
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Victor Sacks
(@SmartSacks) reported
from
Brampton, England
@vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...
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Edward Bro
(@EdMcDougall99) reported
from
Bedford, England
Virgin media mobile data being very bad today
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still
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NIKKI STOCK | Mentor| Marketing|Networker|
(@NikkiMentoring) reported
from
Fenstanton, England
@zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia Customer service worst ever
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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Colin Bower
(@bowercolin) reported
from
Eaton Socon, England
@virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.
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Elaine Freeman
(@ElaineFTans) reported
from
Saint Neots, England
@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31
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Maz
(@Mazeda_B) reported
from
Royston, England
@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
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Antony Styles
(@AntonyStyles5) reported
from
Bedford, England
@virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Becki Abigail
(@BeckiAbigail) reported
@virginmedia I did and it's a joke. Issue since Weds,told will be fixed in 24h but not.Earliest you'll send a technician is Thursday!Having to cancel meetings as WFH is impossible,next week I'm forced to go to the office which is inconvenient.I'll be looking for cheaper and reliable supplier
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maya ✨ ******* and whoreticulturalist
(@mayapetitee) reported
@virginmedia Nope! But every other “down right now” site is reporting mass outages in virgin. Are you saying that you don’t even know you have an issue right now?
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Lee Randall
(@randallwrites) reported
@virginmedia A while back you said you'd send me three boosters, and you only sent one. Then an email promising a free upgrade and either more boosters or £100 credit. No info how to claim. I still have poor signal to one room of my not large flat. What can we do here?
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Timothy Cakebread
(@cakeyb2) reported
@virginmedia I’ve now been able to make booking for a technican on Monday but can you confirm that we will get compensation for the total loss of tv only given I’ve reported it last night via my complaint (c-0812221928). So by Monday it will be just under two full days after the 2 day limit
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zoe engstrom
(@zoe_engstrom) reported
@virginmedia All very well and good. I have just spoken to someone who said they’d call back if we got cut off as I’m in an area with intermittent signal. We got cut off. He hasn’t called back. I was in hold for half an hour. Suggestions?
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Lee Ramsay
(@TheLeeRamsay) reported
@virginmedia Is there any clarity on the issue? Do I need an appt or is it an outage? Thanks
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gordon harris
(@GordonARHarris) reported
@virginmedia Hi. Service down again in SL6, Maidenhead area. That is 4 days in a row now. The service status on your app does not show anything. What is going on ?
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James Farthing
(@jayfarthing) reported
@virginmedia Nope, no issues locally. Neighbour's Internet is fine. Web Diagnostic says a hub issue, hub says there is no upstream connection or that its blocked
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Timothy Cakebread
(@cakeyb2) reported
@virginmedia Thanks - called the number and the auto msg says there is a complex issue being worked on in the area (no change in a month) but the link in the text you send said there is no issues in the postcode (which one is right/wrong)
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👩🏾💻
(@tim_tand) reported
@virginmedia Yes, it says it’s all good but it is not. The WiFi is still not working.