Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Biggleswade, Huntingdon, Kempston and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Biggleswade |
Internet | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
||
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
-
Alan Wildman
(@alanwildthing99) reported
from
Bedford, England
@virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!
-
jamesdgreen
(@jamesdgreen02) reported
from
Bedford, England
@virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2
-
Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update
-
Fliss
(@fliss2210) reported
from
Saint Ives, England
@virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful
-
GTT*
(@Gturv) reported
from
Bedford, England
@virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.
-
Lou Campbell❤️⚽️
(@mrsloucampbell) reported
from
Bedford, England
@virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.
-
Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so
-
Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting
-
Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?
-
Paul Watts
(@paulwatts003) reported
from
Biggleswade, England
For the 4th time this weekend, @virginmedia is down. 4th time in actually less than 2days! I’m back to work tomorrow - from home. Am I’m going to end up losing money due to this incompetence?? No confidence in this company.
-
Amit Puntambekar
(@AmitP1992) reported
from
Fenstanton, England
@IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.
-
Kevin Spicer
(@kevinspicer72) reported
from
Bedford, England
Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.
-
Grumpy garage man !
(@RustyOldBanger) reported
from
Sandy, England
@kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞
-
#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!
-
Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?
-
Alan Bellingham
(@bellinghman) reported
from
Royston, England
Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
-
GTT*
(@Gturv) reported
from
Bedford, England
@virginmedia No fault that describes my issue. Tried fault page but led to a dead link.
-
Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)
-
#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.
-
Alan Wildman
(@alanwildthing99) reported
from
Bedford, England
@virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
TekNeil Sim Racing 🏁 🇬🇧
(@TekNeil) reported
@dennyytm @virginmedia Absolute ******* clowns. Paying for 600 down, 40 up. I'm getting that, but the packet loss is unreal...just unacceptable.
-
Doug Kessler
(@dougkessler) reported
@virginmedia Honestly, I’d rather just switch to a provider who can do what they say. I spend way too much time on this. Your social media team can’t help. Your forum shifts the burden to your customers. Frankly, @virginmedia sucks.
-
Cobain Schofield
(@CobainSchofield) reported
@virginmedia @virginmedia I called Thursday 20th regarding a flooded fibre box on my street. Was told asset management would call me in 48 hours. Nothing. Internet is still wildly intermittent. No help, yet again. Now 4 months into this issue and no closer to a solution.
-
Ed Brown
(@eddie_brown5000) reported
@virginmedia I booked a technician but that's been cancelled because: "it's a network problem that's affecting your area." Even though the website has no information about a fault. It's like technicians and operational back/front office staff are totally separate companies
-
Isabel Ashdown
(@IsabelAshdown) reported
@virginmedia There is still no record of my complaint (4 days after logging for the first time) - I've now attempted to log it 5 times with no success. The complaint ref given is **** and when I click on it the msg is 'nothing to see here'. I'm running out of ideas ... any suggestions?
-
Lee Stewart
(@ls_1983) reported
@virginmedia Yes and told it’s not a “you” issue as no issues detected so must be said thing in the house. Customer service argue that no issues even though I’ve set up a BQM which shows clear network drop outs, absolute no help at all
-
ClickSte
(@ClickSte) reported
@virginmedia down in M9, no Broadband, TV, or Phone - fun times! #virginmediadown
-
becky cook
(@becky131985) reported
@virginmedia When we first took out our package we explain the front bedroom on opposite side of house (only 3 bed terrace) didn’t get good signal I was told we could get a Wi-Fi pod no one told us we’d be charged for it, also manager of retention team was supposed to ring but no call!!!!!
-
ryan mushens
(@mushy666) reported
@virginmedia Yes another issue found. I’m getting sick and tired of this situation, 4 times in just over a week really isn’t good enough
-
Nilay Dassani
(@nilaydassani) reported
Another day and another @virginmedia broadband outage. 😴