Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Total Blackout | |
| Bedford |
Internet | |
| Bedford |
Total Blackout | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk Its Just Called Projection :/ Not Psychological Projection :/ I @Scott1984FP , Don't Need To Project, As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else, Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Bei
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia still waiting for a call or response to my issue
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Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
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Edward Bro
(@EdMcDougall99) reported
from
Bedford, England
Virgin media mobile data being very bad today
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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Maz
(@Mazeda_B) reported
from
Royston, England
@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
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Clare grennan
(@Clare55A) reported
from
Bedford, England
@Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia why can I never get through to your support team.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia Customer service worst ever
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia Yes says 30 mins again. But the main status site says no issues.
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still
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Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk @Scott1984FP As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else,Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Being Able To Spell, Big Deal :/ I'm Not Here To Entertain You Either :/ You Know Where Mute & Block Is :)
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31
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Ron Sydenham
(@RonSydenham) reported
from
Raunds, England
@virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia 7hours on a phone call to get 1 engineer to visit is beyond a joke your call centre have issues with not taking any notes or saying anything that is not on a script
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Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise
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Colin Bower
(@bowercolin) reported
from
Eaton Socon, England
@virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Qio DeGrate
(@QioDeGrate) reported
@virginmedia I was aware of your early disconnection fee policy. The point is, it should be valid if I actually had the service running the way it had been advertised in the first place. This is a clear breach of contract on your part but you just want stiff me
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Nic Best
(@76_twintwo) reported
@virginmedia Which number from the options should I press to talk to someone without jumping through hoops? And who can I make a complaint to? Will I be refunded as it’s virgins fault not mine. I have rung twice and been assured twice that the changes have been made!
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Thomas CE
(@tomcheater) reported
@virginmedia 11th of feb?? That’s not good, there should be some compensation on bills for that kind of sustained outage
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Albert Taylor
(@AlbertT72487168) reported
Virgin media won’t allow me to cancel my broadband contract, can you believe this *#%*!
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Eva Fabianova
(@FabianovaEva) reported
@virginmedia for the love of god, please fix the broadband in north Kensington, it’s been down since Thursday last week. 🙏 5 days connection issues in central London is unacceptable.
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Oh This Bloody Computer
(@OhThisBloodyPC) reported
@virginmedia Your department can't talk to each other. They issue anonymous letters, with no contact details and nobody taking responsibility. The databases you inherited as you grew by acquisition are incompatible, so your staff can't help customers even if they wantd to #betterconnected
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Angel
(@dragonsangel01) reported
@virginmedia The installation isn’t the problem it’s your agent that fitted the faceplate incorrectly that stopped the engineer finishing the installation.
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Thomas CE
(@tomcheater) reported
@virginmedia Is there an issue in SE15 london?
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Mo Nazam
(@monazamguitar) reported
@virginmedia That checker tool, like absolute everything else you suggest or do, is of no use whatsoever. It says “no known issues’ yet virginmedia themselves KNOW there is an issue because there was a letter!!! Useless useless useless company .@virginmedia is a joke
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Clive
(@PollockMarrazzo) reported
@virginmedia Your customer service is shockingly bad.