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Virgin Media

Virgin Media outages and service status in Saint Neots, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Saint Neots, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 22, 7:52 AM GMT+1.
  • 44% TV (44%)
  • 38% Internet (38%)
  • 13% Wi-fi (13%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Saint Neots come from postal codes PE19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 24: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Saint Neots, Huntingdon, and Hemingford Grey.

CityProblem TypeReport Time
Bedford Total Blackout 2 days ago
Saint Neots Wi-fi 3 days ago
Bedford TV 3 days ago
Bedford Internet 4 days ago
Bedford Internet 4 days ago

Nearby cities with recent reports

Bedford

4 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • AmitP1992
    Amit Puntambekar (@AmitP1992) reported from Fenstanton, England

    @IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.

  • Clare55A
    Clare grennan (@Clare55A) reported from Bedford, England

    @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

  • PurpleWisdom
    purplewisdom (@PurpleWisdom) reported from Bedford, England

    @virginmedia @markscamilleri I’ve tried rebooting nothing is happening. All these people telling you they have no service can’t all be wrong. Stop giving us the same answer, we’re not idiots.

  • GoMcMahon
    #LITFL (@GoMcMahon) reported from Saint Ives, England

    @virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!

  • Mazeda_B
    Maz (@Mazeda_B) reported from Royston, England

    @virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.

  • _xshanmt8
    _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬

  • TMITV19
    Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.

  • Carlgooutdoors
    Carl Harris (@Carlgooutdoors) reported from Bedford, England

    @virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!

  • AntonyStyles5
    Antony Styles (@AntonyStyles5) reported from Bedford, England

    @virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone

  • ElaineFTans
    Elaine Freeman (@ElaineFTans) reported from Saint Neots, England

    @SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS

  • AdamRPhoto
    adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, England

    @virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them

  • jay_atkins7
    Jay Atkins (@jay_atkins7) reported from Eaton Socon, England

    @virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.

  • amyhughesphoto
    amy hughes 📸 (@amyhughesphoto) reported from Raunds, England

    @virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.

  • MusicInBedford
    Music In Bedford (@MusicInBedford) reported from Bedford, England

    @MinarchistUk @virginmedia @sky @gmcuk Its Just Called Projection :/ Not Psychological Projection :/ I @Scott1984FP , Don't Need To Project, As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else, Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Bei

  • _xshanmt8
    _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

  • eldonnell7319
    emmylou14 (@eldonnell7319) reported from Bedford, England

    @virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still

  • RustyOldBanger
    Grumpy garage man ! (@RustyOldBanger) reported from Sandy, England

    @kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞

  • KTMGordo
    Gordon Brown (@KTMGordo) reported from Saint Neots, England

    Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔

  • itskatielclark
    ѕρє¢ιαℓ к ( ˘ ³˘)♥ (@itskatielclark) reported from Langford, England

    Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼

  • chris87uk
    Chris Walker (@chris87uk) reported from Wootton, England

    @virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _jadebrady
    Jade Fairclough (@_jadebrady) reported

    @virginmedia down for 9 hours now, only fixed in 24 - 48 hours. In today’s world where everything relies on internet this is really appalling service. If you had prior warning there was an outage expected you can prepare but to have it off for so long is ridiculous

  • RobLawler840229
    Rob Lawler (@RobLawler840229) reported

    @virginmedia I have been on the home today and advised of the fault in my area if the fault is not fixed by the 26th that will be 2 weeks without any internet service as I have broadband and tv but as the broadband is down the tv won’t work

  • ninepine
    Mike Fuller (@ninepine) reported

    @virginmedia Apology accepted but your data is clearly bad and your systems faulty if you have to rely on assumptions not truth. Sadly symptomatic of @virginmedia - @ICOnews should investigate. When your systems also wrongly say I haven't paid my bill in full it's systemic not unusual.😡

  • PuzzlerSharpe
    Tom Sharpe 🇬🇧🇺🇦🇮🇱🤷🏼‍♂️🖕🤬 (@PuzzlerSharpe) reported

    @LouiseMensch @virginmedia @Benleo They’ve worked brilliantly for me for 20 years. Enormous companies have very different user experiences at the margins. I’m sorry to hear about Ben’s and hope that they care enough about service delivery to fix it before it damages their brand.

  • Celtic_steph67
    Celtic Steph (@Celtic_steph67) reported

    @virginmedia have got to be the worst company on planet earth for customer service. You are just absolutely clueless and the left hand has absolutely no idea what the right hand is doing. Embarrassing. TV and Broadband on and off for over a week now. 🤡🤡🤡🤡

  • ActuallyClarex
    Clareactually (@ActuallyClarex) reported

    Fk sake #virginmedia not working yet again. That’s made my mind up. Cancel it is.

  • woke_leftie
    Moto Moto (@woke_leftie) reported

    Dear @Ofcom i want to make a complaint about @virginmedia , their sales team are devious and not very truthful

  • hrcastle
    HRCastle (@hrcastle) reported

    @virginmedia Since 10am I have been trying to speak to someone to see if there is a problem in my area, or whether I need an engineer out. I have had phone calls from the complaints department, but still, no answer. Why won’t you confirm this?

  • JMRGBY_
    jamie (@JMRGBY_) reported

    @j0nfuzz @virginmedia Brsk knocked on the door the other month to say they now had service so we’ll likely go with them.

  • Mr_MuFc1987
    Cp (@Mr_MuFc1987) reported

    @virginmedia Yea the internet was down in my area from 2130 to 0200 not good especially on a Friday evening