Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Saint Neots come from postal codes PE19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Saint Neots and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Wi-fi | |
| Bedford |
Internet | |
| Bedford |
Phone | |
| Bedford |
||
| Saint Neots |
Total Blackout | |
| Bedford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Done In
(@stevericetweets) reported
from
Bedford, England
@virginmedia Have to wait 72 hours before getting a call back. 7 weeks so far. Still no resolution
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Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise
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Andrew Maynard
(@Andrewocd) reported
from
Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.
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Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk @Scott1984FP As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else,Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Being Able To Spell, Big Deal :/ I'm Not Here To Entertain You Either :/ You Know Where Mute & Block Is :)
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jamesdgreen
(@jamesdgreen02) reported
from
Bedford, England
@virginmedia hi. Is there any faults known in DN37 0LE ITV on 103 or 113 wont work. All other channels ok. Tried to check service status but that is down at the moment
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Phil Reynolds
(@furnituretester) reported
from
Bedford, England
@virginmedia over 13 mins in waiting for you to answer a call you directed me too as WiFi is not working. Sort it out please this is unacceptable
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David Shea
(@akamrshea) reported
from
Bedford, England
@guardian @virginmedia will not honour prices online over the phone. Website won’t let me downgrade and @virginmedia only do this on the phone. £52pm vs £34pm online. I can only downgrade on the phone. Any advice as they don’t have a clue and are holding me to ransom! #help
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Phil Reynolds
(@furnituretester) reported
from
Bedford, England
@virginmedia worst service ever why is my broadband not working. I expect a refund
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Gareth Baldwin
(@GarethPJBaldwin) reported
from
Hemingford Grey, England
5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
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ѕρє¢ιαℓ к ( ˘ ³˘)♥
(@itskatielclark) reported
from
Langford, England
Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼
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Fast2Host
(@fast2host) reported
from
Huntingdon, England
Currently there is a network outage with virginmedia effecting some of our services
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia just remind me what I'm paying for........worst internet ever!
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia why can I never get through to your support team.
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Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk Its Just Called Projection :/ Not Psychological Projection :/ I @Scott1984FP , Don't Need To Project, As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else, Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Bei
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun
(@ShaunEverywhere) reported
@Si_67 @VMO2News @virginmedia Had to make a complaint so they put the line on a month long diagnostic test to which they couldn’t confirm the fault and they’re letting me out of my contract early but basically refused to compensate me properly for my less than guaranteed speed
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Ross
(@RossRoss012) reported
@virginmedia Yes I’m aware of that, that’s why I’m annoyed the appointment was missed, and no one can tell me why it was missed, so now I’m paying for a service I cannot use, due to a reason that no one can tell me.
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Arun Kumaravel
(@arunkumaravel) reported
@virginmedia Ok ty i wil leave it for another day and then may cancel and resend. Do u guys heard of any known delivery issues may be due to the current storms
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Swilly
(@Sjwilly1) reported
@virginmedia hi, internet down since 12.00 today in Dun Laoghaire. Any update when services will be back? Thks
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ThinkMoreTypeLess
(@Rocket_Dog85) reported
@virginmedia I've tried everything the call centre have suggested and I've had a technician out who failed to fix the problem. Soft and hard reboot, checked all connections on all cables, forced network connection etc
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Zeeshan Aziz
(@Z3e5hanA) reported
@virginmedia Not a service issue, your packages offer some of the worst upload speeds on the market. Your 1gig fibre has what 50mb upload speed? with all lower packages with even less. Your 500mb package offers less than 10% upload speeds. It's been like this for over a decade.
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No Surrender
(@NoSurre28222159) reported
@virginmedia Nothing against your service it’s just the Toxic person in charge of the company.
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Helen Cook
(@HelenCook18) reported
@virginmedia been with an elderly, disabled parishioner who lives on her own. Her virgin box is not working and she’s had no TV for a week. Keeps ringing you but needs someone to visit - please help!
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Don Barrow
(@don_barrow) reported
@virginmedia I rest my case. Great customer service as per usual. 👏 I'll leave you to get back to whatever you're doing whilst you're supposed to be helping your customers. I thought BT were bad.
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Louise Clayton-Hatch
(@clayton_hatch) reported
@virginmedia connection was dug into my garden for the new cable to go in from the box. Neve done. broadband stopped working Fri night. engineer came out sunday & found VM box/cable to house to be the issue. asked VM HQ to arrange a cable to be laid and told me I would receive appointment