Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at Virgin Media
Virgin Media is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Saint Neots and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
Wi-fi | |
| Bedford |
Internet | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia still waiting for a call or response to my issue
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.
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ѕρє¢ιαℓ к ( ˘ ³˘)♥
(@itskatielclark) reported
from
Langford, England
Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia why can I never get through to your support team.
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia just remind me what I'm paying for........worst internet ever!
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Phil Reynolds
(@furnituretester) reported
from
Bedford, England
@virginmedia worst service ever why is my broadband not working. I expect a refund
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Gareth Baldwin
(@GarethPJBaldwin) reported
from
Hemingford Grey, England
5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia
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Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk @Scott1984FP As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else,Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Being Able To Spell, Big Deal :/ I'm Not Here To Entertain You Either :/ You Know Where Mute & Block Is :)
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Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk Its Just Called Projection :/ Not Psychological Projection :/ I @Scott1984FP , Don't Need To Project, As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else, Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Bei
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
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Andrew Maynard
(@Andrewocd) reported
from
Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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jamesdgreen
(@jamesdgreen02) reported
from
Bedford, England
@virginmedia hi. Is there any faults known in DN37 0LE ITV on 103 or 113 wont work. All other channels ok. Tried to check service status but that is down at the moment
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
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Fast2Host
(@fast2host) reported
from
Huntingdon, England
Currently there is a network outage with virginmedia effecting some of our services
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Phil Reynolds
(@furnituretester) reported
from
Bedford, England
@virginmedia over 13 mins in waiting for you to answer a call you directed me too as WiFi is not working. Sort it out please this is unacceptable
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Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia Customer service worst ever
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cath Roberts
(@CathRob92343204) reported
@virginmedia No, you want customers who have been with you years to pay more than other customers. We are not asking straight after or while in a deal we have been paying more than the top bundle for a far less service out of contract. Plus the insistence to get a sim we don't want?
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jakz
(@3jakz__) reported
@virginmedia Nothing at all. Same old nonsense about speeds being estimated and wireless connections being unstable, despite me repeatedly stating i use a wired connection and still have issues
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P
(@pcmcd33_p) reported
@virginmedia I don’t have a reference and it shouldn’t have to be a complaint if accounts were managed properly. I’m promised it will get sorted and it doesn’t. Talking to customer support is like pulling teeth. If you send me a link we can discuss in a direct message
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Marx de Morais
(@MarxdeMorais) reported
@masters_nik @virginmedia @CamdenCouncil Who goes after Virgin my friend? We working closely with Virgin, who delivers a superb service. Those are Virgin boxes, nothing to do with Camden officers at all.
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olliecodywoods
(@ocw_CV5) reported
@virginmedia Fix the network u bunch of *****
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Don AVE 💙
(@IamDONAVE) reported
@virginmedia Yea; I had done this. I can browse; I can send n receive text messages; I can receive phone calls too; just the “outgoing calls” even voicemails. That’s what made unable to use ya help line. The email address I send d issue to was to no avail.
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antony
(@AntonyWithNo_H) reported
@virginmedia I’ve tried multiple devices, and this seems to be a recurring issue on all of them. The only way I’ve gotten around this is via the old website, which I have trouble finding, as when I log in, the new site is the one that appears
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Cag
(@Cag0940) reported
@virginmedia my hub3 is behaving strangely. Started about 30 min ago and it's been completelly dropping wifi, i dont mean no internet access, the network just disappears. It goes off for 5-10 minutes and then comes back for a couple minutes and then disappears again. Help please!
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Malcolm Child
(@malcolmchild) reported
@virginmedia For the past two months or so we have had erratic broadband. Also the signal in various rooms is weaker than before the storm outage. Have reported it by phone previously. Help!
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P
(@pcmcd33_p) reported
@virginmedia I have no faith in complaints procedure. Never ending pain in the back side and there’s no need. It’s not your fault but your the only response I’m getting. The last complaints man gave me a mobile number to call him if any issues. He doesn’t respond either!!!!