1. Home
  2. Companies
  3. Virgin Media
  4. Saint Neots
Virgin Media

Virgin Media outages and service status in Saint Neots, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Saint Neots, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received May 3, 10:55 AM GMT+1.
  • 60% Internet (60%)
  • 20% TV (20%)
  • 10% E-mail (10%)
  • 10% Wi-fi (10%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 3: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Huntingdon, Biggleswade, and Biggleswade.

CityProblem TypeReport Time
Bedford Internet 11 hours ago
Bedford Internet 2 days ago
Bedford Internet 6 days ago
Bedford Internet 7 days ago
Huntingdon Internet 9 days ago
Bedford E-mail 12 days ago

Nearby cities with recent reports

Bedford

3 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • chris87uk
    Chris Walker (@chris87uk) reported from Wootton, England

    @virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent

  • eldonnell7319
    emmylou14 (@eldonnell7319) reported from Bedford, England

    @virginmedia 7hours on a phone call to get 1 engineer to visit is beyond a joke your call centre have issues with not taking any notes or saying anything that is not on a script

  • Gturv
    GTT* (@Gturv) reported from Bedford, England

    @virginmedia No fault that describes my issue. Tried fault page but led to a dead link.

  • Porluss
    Porlus (@Porluss) reported from Hemingford Grey, England

    @virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.

  • AntonyStyles5
    Antony Styles (@AntonyStyles5) reported from Bedford, England

    @virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone

  • JEM1429
    Jo Buxton (@JEM1429) reported from Biggleswade, England

    @virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over

  • itskatielclark
    ѕρє¢ιαℓ к ( ˘ ³˘)♥ (@itskatielclark) reported from Langford, England

    Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼

  • NICKJSIMONS
    Nick Simons (@NICKJSIMONS) reported from Bedford, England

    @virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.

  • LizzieSagoo
    Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting

  • eldonnell7319
    emmylou14 (@eldonnell7319) reported from Bedford, England

    @virginmedia still waiting for a call or response to my issue

  • Biggriffin4
    Biggriffin (@Biggriffin4) reported from Huntingdon, England

    @virginmedia So my Broadband/phone is now £50. And a £3.50 price rise. But new customer can have it for £26.99... you robbing ungrateful bastids, existing customers obviously don't matter!! Time to look elsewhere.

  • SsiiicckkkNails
    PrettyInPinkNailbar (@SsiiicckkkNails) reported from Bedford, England

    @virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help

  • MusicInBedford
    Music In Bedford (@MusicInBedford) reported from Bedford, England

    @MinarchistUk @virginmedia @sky @gmcuk Its Just Called Projection :/ Not Psychological Projection :/ I @Scott1984FP , Don't Need To Project, As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else, Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Bei

  • Denton_james
    James Denton (pen) (@Denton_james) reported from Whaddon, England

    @COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time

  • LizzieSagoo
    Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update

  • bowercolin
    Colin Bower (@bowercolin) reported from Eaton Socon, England

    @virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.

  • byron_hinson
    Byron Hinson (@byron_hinson) reported from Saint Ives, England

    @virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31

  • mrsloucampbell
    Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.

  • Jagercraig
    Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected

  • Flyingkermit
    James Bolger (@Flyingkermit) reported from Bedford, England

    @virginmedia my grandad is being charged every month for something we have requested to be cancelled months ago, just tried to cancel again but you are still taking this out, just spent an hour on the phone trying to sort this out but the call has been cut off three times!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lynne_devlin
    Lynne Devlin (@lynne_devlin) reported

    @virginmedia Absolutely appalled at the incompetent awful level of service. Over 3 hours on live chat trying to sort out my 96 year old grandmother contract as you are trying to charge her an obscene amount of money and I am no further forward.

  • IanScott_01
    Ian Scott (@IanScott_01) reported

    @virginmedia I have emailed the ResolutionsTeam this morning regarding an ongoing issue. Does this email get monitored and can I expect a call back from them?

  • NadineD_G
    Nadine_CCN (@NadineD_G) reported

    @virginmedia more than 24 hours of no internet service in the E4 area. I’m seeing people saying that this has gone on for days with them. How can we confirm that our service will be up and running by the suggested time? I have work to do and this is really causing a delay.

  • SenosLIVE
    Seno (@SenosLIVE) reported

    @virginmedia please get your **** together, 3rd day in a row internet goes down at 9pm with no solution to the problem other than check back in 24hours. I’m paying £40 a month not for this. Soon it’s gonna be time to switch providers

  • BenChubb4
    Ben C (@BenChubb4) reported

    Hey @virginmedia still 2hrs and 20 mins remaining to call me like you said you would to update/fix the fact that I’ve had no email access on any device for 11 days. Only 2 days over your last SLA. P.s. Thanks m not available to speak to Saturday, Sunday Monday

  • Fraudly_
    George W (@Fraudly_) reported

    @virginmedia your online service is an absolute joke. You notify me of new monthly fee starting in May and I need to look at other packages if I want to change before new price takes effect. Only for your site to be riddled with errors and your bot to give me a broken link! With that link switching between error message and taking me right back to that same chat! And I shouldn't need to go round in circles chatting about an upgrade, much easier just doing it myself on your site. If it actually worked.

  • lambypies
    SJL (@lambypies) reported

    @tom550993 Haggled Virginmedia down to £50 a month for decent broadband, one set top box for live TV and the middle TV package. Now TV and Netflix still trials less than £75. If I could get a decent reception with an aerial I would ditch the box too.

  • 2cakesdakes
    twocakesdakes (@2cakesdakes) reported

    @virginmedia absolutely **** company. Don't look after their loyal customers. Trying to cancel phone line and going to charge extra for smaller package. Just **** off

  • NotSoP3ng
    ShinP3ngy (@NotSoP3ng) reported

    @O2 is **** for customer service since the Virgin Media merger constantly logged out an log back in won’t let me pay on the app can never get through when I’m at work sort this **** out man I’ve been with you forever same number everything

  • accesswaterways
    Accessible Waterways Association CIC (@accesswaterways) reported

    @NicolaG01 @virginmedia My experience of Virgin has always been they suffer from technical issues. Many is the time in the past I have called them, they have told me to do things at my end which I know will achieve nothing... and then it magically works!