Virgin Media

Virgin Media Outage Report in Saint Neots, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Saint Neots, Cambridgeshire, England 11/29/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saint Neots, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Biggleswade, Bedford, Huntingdon, Kempston and Saint Neots.

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City Problem Type Report Time
United KingdomBiggleswade Internet
United KingdomBedford Internet
United KingdomBedford Internet
United KingdomBedford E-mail
United KingdomBedford Internet
United KingdomBedford Internet

Community Discussion

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • AdamRPhoto adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, England

    Hey @virginmedia who do I contact for constant packet loss and internet issues as your software says there are none, but there 100% is 😩🔫

  • Gordonsalive200 Stuart Paterson (@Gordonsalive200) reported from Bedford, England

    Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

  • swimmingsu Su Felce (@swimmingsu) reported from Cardington, England

    @virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...

  • Tech_Analyst_UK Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

  • PetarKralev Petar Kralev (@PetarKralev) reported from Fen Drayton, England

    @virginmedia Another bot service that resolve nothing ! Thanks but no thanks

  • _xshanmt8 _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

  • HarryAldridge92 Harry Aldridge (@HarryAldridge92) reported from Saint Ives, England

    @virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks

  • swimmingsu Su Felce (@swimmingsu) reported from Cardington, England

    So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?

  • Porluss Porlus (@Porluss) reported from Hemingford Grey, England

    @virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.

  • NPaladina Nancy Paladina (@NPaladina) reported from Bedford, England

    @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

  • _xshanmt8 _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬

  • AdamRPhoto adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, England

    @virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them

  • Biggriffin4 Biggriffin (@Biggriffin4) reported from Huntingdon, England

    @virginmedia So my Broadband/phone is now £50. And a £3.50 price rise. But new customer can have it for £26.99... you robbing ungrateful bastids, existing customers obviously don't matter!! Time to look elsewhere.

  • Denton_james James Denton (pen) (@Denton_james) reported from Whaddon, England

    @COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?

  • Tech_Analyst_UK Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail

  • Gturv GTT (@Gturv) reported from Bedford, England

    In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual

  • garyjackets gary jackets (@garyjackets) reported from Biggleswade, England

    Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • suzy_floozy_ Suzy O’Neill (@suzy_floozy_) reported

    @virginmedia Nope wait got a phone call back on my 10th department they don’t know how to help me , I need to tell them how they can help . Also she just logged me into 3 different accounts none that are mine .

  • twenty2problems twenty2problems (@twenty2problems) reported

    @virginmedia I also made a complaint through the phone and through the website, I’ve not been contacted regarding these either and they were made in August and September.

  • Mikey82 Mikeo82 (@Mikey82) reported

    @virginmedia Hmmm yet every time I check it just says to call think best to just cancel and go with a new provider

  • stephenradams Stephen Adams (@stephenradams) reported

    @virginmedia I have an engineer coming to fix my connection. I just want to stop the error message appearing every 2 mins so I can watch my TV

  • willatkins92 Will Atkins (@willatkins92) reported

    been discussed to be paid into my account as soon as possible so I never have to engage with this awful organisation ever again @virginmedia

  • clarinette02 FREEDOM Fighter 🌈Privacy Advocate (@clarinette02) reported

    @PedroStephano @virginmedia Do@you agree that only for the sake of checking a broadband issue you should simply unplug and plug a new router ?

  • kamran_3 kamran (@kamran_3) reported

    @virginmedia I haven’t ran any tests? My broadband is really slow? That’s what I’m saying, we were told we would have the fastest broadband and it’s constantly losing connection it’s just a poor service that’s all, when we were told it was the best?

  • shazataka Sharon Doublet (@shazataka) reported

    @virginmedia Well will someone please respond to me then or I will have to, to get your attention up. This customer service is ridiculously bad.

  • nigeriandiana chi & chukwu 🙏🏾 (@nigeriandiana) reported

    @virginmedia Sorry I’ve rechecked and it says there’s no issues but a lot of times the internet cannot be used.

  • Wtmeakin Wendy meakin (@Wtmeakin) reported

    @virginmedia I know you have call centre's in the uk,and offshore, but all day yesterday I was put through offshore.rude and didn't have a clue,I am sick of constantly ringing to complain about being charged for phone calls that are free in my package!! And now scared to use the phone I need