Virgin Media outages and service status in Saint Neots, England

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Brampton, Biggleswade, Huntingdon, Bedford, and Saint Neots.

City	Problem Type	Report Time
Brampton	Internet	12 hours ago
Biggleswade	Internet	3 days ago
Huntingdon	Wi-fi	9 days ago
Bedford	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

• 
  Clare grennan (@Clare55A) reported 38 seconds ago from Bedford, England

  @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

• 
  Byron Hinson (@byron_hinson) reported 4 minutes ago from Saint Ives, England

  @virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31

• 
  emmylou14 (@eldonnell7319) reported 4 minutes ago from Bedford, England

  @virginmedia Customer service worst ever

• 
  purplewisdom (@PurpleWisdom) reported 5 minutes ago from Bedford, England

  @virginmedia @markscamilleri I’ve tried rebooting nothing is happening. All these people telling you they have no service can’t all be wrong. Stop giving us the same answer, we’re not idiots.

• 
  purplewisdom (@PurpleWisdom) reported 15 minutes ago from Bedford, England

  @virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.

• 
  TRENTTT🤩 (@Aqeeb97) reported 19 minutes ago from Bedford, England

  Just about to complete an important work task and Virgin Media goes down🙃

• 
  Victor Sacks (@SmartSacks) reported 24 minutes ago from Brampton, England

  @vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...

• 
  Ron Sydenham (@RonSydenham) reported 26 minutes ago from Raunds, England

  @virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.

• 
  Music In Bedford (@MusicInBedford) reported 28 minutes ago from Bedford, England

  @MinarchistUk @virginmedia @sky @gmcuk @Scott1984FP As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else,Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Being Able To Spell, Big Deal :/ I'm Not Here To Entertain You Either :/ You Know Where Mute & Block Is :)

• 
  Craig (@Jagercraig) reported 29 minutes ago from Saint Neots, England

  @virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?

• 
  Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported 34 minutes ago from Bedford, England

  2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail

• 
  Fliss (@fliss2210) reported 35 minutes ago from Saint Ives, England

  @virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful

• 
  #DocMartin (@GoMcMahon) reported 41 minutes ago from Saint Ives, England

  @virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.

• 
  _xshanmt8 (@_xshanmt8) reported 44 minutes ago from Bedford, England

  @JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬

• 
  PrettyInPinkNailbar (@SsiiicckkkNails) reported 50 minutes ago from Bedford, England

  @virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help

• 
  amy hughes 📸 (@amyhughesphoto) reported 51 minutes ago from Raunds, England

  @virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.

• 
  Chris Rand (@ChrisRandWrites) reported 51 minutes ago from Huntingdon, England

  @virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.

• 
  GTT* (@Gturv) reported 53 minutes ago from Bedford, England

  @virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.

• 
  Elaine Freeman (@ElaineFTans) reported 54 minutes ago from Saint Neots, England

  @SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS

• 
  Lizzie Sagoo (@LizzieSagoo) reported 56 minutes ago from Swavesey, England

  @virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy (@sadelta99) reported 5 minutes ago

  @virginmedia well done - you fix the issue then it’s broken again so back to no services again and of course your lines are closed so no way of calling

• 
  me (@CalJamesPhoto) reported 8 minutes ago

  @virginmedia please, for the love of god, give me a number here I can speak to a person.. I don’t have my 9 digit account number with me I need tech support, my landline is knackered. Your VA sucks It’s 2026 fgs, getting help should be easier than ever

• 
  Kendall 💀 (@NightAtKendalls) reported 11 minutes ago

  My internet provider is so **** that I’m now penalised in Overwatch because it started raining, are you kidding me @virginmedia ??? It was my FIRST MATCH. I even have one of your stupid boosters Absolutely abysmal

• 
  Jambo (@The_real_Jambo_) reported 12 minutes ago

  @virginmedia @alexand979677 I had no TV service for 16 days during the worldcup. Eventually fixed it and they refused to discount my bill because I still had internet. Been with them for nearly 7 years, renewals up soon and the best price they can offer is £15 DEARER than my current price.

• 
  Dennie Smith (@DennieSmith6) reported 14 minutes ago

  @virginmedia my 89 friend move just house , her new area cant supply Virgin but thats not stopped you sending her a £700 bill for leaving her contract!! Shes been a customer for 12 years. She is so worried and upset.

• 
  Gary Adams (@GazzaAdams) reported 16 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have been without service for most of the day, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.

• 
  oldman (@gyoldsingleman) reported 16 minutes ago

  @CliveR39 @virginmedia @virginmedia this problem is ongoing now for at least 10 days, I want to watch on tv not the app. I pay for this service!!! Why is it so difficult to resolve?

• 
  Frankoceanpussy (@UnknownKussy) reported 19 minutes ago

  anyone else having problems with virgin media ? we have full wifi bars on everything but nothing is connecting. Called virgin and they said there shows no issues #virginmedia

• 
  scfc 💙 (@Smallworth_xx) reported 20 minutes ago

  @virginmedia @TheAFC0522 Been like this since Friday so don’t act like it’s just today ? Do we get a bill reduction for numerous days without a service we pay for ?

• 
  Philip Drury (@septembercott) reported 21 minutes ago

  Now I see why Virgin Media is scored so badly for customer service. They ask you to DM, which takes you to a useless Chat Bot! Pointless @virginmedia