Virgin Media outages and service status in Saint Neots, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Saint Neots, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received May 4, 9:02 AM GMT+1.
- Internet (64%)
- TV (18%)
- E-mail (9%)
- Wi-fi (9%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saint Neots, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Huntingdon, Biggleswade, and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford
|
Internet | 2 days ago |
|
Bedford
|
Internet | 3 days ago |
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Bedford
|
Internet | 5 days ago |
|
Bedford
|
Internet | 9 days ago |
|
Bedford
|
Internet | 10 days ago |
|
Huntingdon
|
Internet | 12 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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#DocMartin (@GoMcMahon) reported from Saint Ives, England@virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.
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Matt Lucas (@MattLucasTweets) reported from Bedford, EnglandHey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call
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Victor Sacks (@SmartSacks) reported from Brampton, England@vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...
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Let's get back to normal #KBF (@TMITV19) reported from Bedford, England@virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.
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Byron Hinson (@byron_hinson) reported from Saint Ives, England@virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31
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Fast2Host (@fast2host) reported from Huntingdon, EnglandCurrently there is a network outage with virginmedia effecting some of our services
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Lee Hammond (@StopItRawr) reported from Biggleswade, England@virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?
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Let's get back to normal #KBF (@TMITV19) reported from Bedford, England@virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.
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Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, EnglandDamn bloody broadband is useless virgin media arghhhh
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Porlus (@Porluss) reported from Hemingford Grey, England@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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Kimberley Barnard (@Kimberley88) reported from Papworth Everard, England@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
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#DocMartin (@GoMcMahon) reported from Saint Ives, England@virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.
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Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England@virginmedia Text couldn’t help. Telling me to ring 150 😡
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Chris Walker (@chris87uk) reported from Wootton, England@virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise
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#LITFL (@GoMcMahon) reported from Saint Ives, England@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
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Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, England@virginmedia need help as got broadband after engineer visit and no one wants to know 😡
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)
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TRENTTT🤩 (@Aqeeb97) reported from Bedford, EnglandJust about to complete an important work task and Virgin Media goes down🙃
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Quinlan (@speeednet) reported@virginmedia I have had a rubbish service for months. Late last year an engineer knocked on the door and said because of a technical problem he had to replace the feed to my house, later informed me he couldn't because of a problem with the ducting. Fast forward to March 26, I get a text saying he is coming 16/03 no show, no explanation no apology. Next text says he will be there 27/04 no show no apology. The last three days the modem/router reboots about every five minutes, phoned again on Sunday explained and the techy advised me can't do anything until 20th June. This is not acceptable, I have been trying for two days to get onto your site, I am told you are sending a confirmation email which never arrives, subsequently I cannot contact the company. Just so that you know I have had enough and will be looking to replace the service ASAP. If I have any contract outstanding, I will see you in court.
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TommyH (@TW19_2_3) reported@virginmedia No wifi for the last 4 days and this keeps happening. Hub box replaced but still not working 👎
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M&M (@MZ2346441534028) reported@virginmedia my internet was down for almost a month (now restored), but I haven’t received any automatic compensation. Please look into this urgently so I don't need to involve ombudsman.
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Kevin Clark (@kevinclarknw) reported@virginmedia Not good enough, I'm afraid. This is just the latest outage in recent weeks. The siuation appears to be getting worse, not better. We are paying for a service you are not providing and incurring additional costs through being unable to work from home.
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Pro-Irish🇮🇪🍀🏴 (@IrishBlackOps19) reported@virginmedia The worse broadband company ever. I’ve been a customer for nearly 10 years and just lately the broadband is shocking. It looks like I’ll be going to a new company and never coming back to virgin.
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David kirk (@Selhurst1905) reported@virginmedia @JuicyPolarBear Please mate contact @ virgin media 2 weeks not being able to access the app and your customer services just lie and fob me off. Not worked since I joined disgusting services
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Craig (@bricknblock1981) reported@virginmedia Please see my wife’s posts for issues and photos and contact her directly to resolve
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Ben C (@BenChubb4) reportedHey @virginmedia still 2hrs and 20 mins remaining to call me like you said you would to update/fix the fact that I’ve had no email access on any device for 11 days. Only 2 days over your last SLA. P.s. Thanks m not available to speak to Saturday, Sunday Monday
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TommyH (@TW19_2_3) reported@virginmedia total shite, no broadband, failure after failure. Bullshit service
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H ꙩlly 🌙 (@gh0stmachinexo) reported@virginmedia shocking service, I’ve tried to contact today as my broadband has been down since last night I’ve done all the steps and there is no way to book a service call. App says no issues then I do a test and it says intermittent issues please get this fixed !!!