Virgin Media outages and service status in Saint Neots, England

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Huntingdon, Saint Neots, Biggleswade, Sandy, and Raunds.

City	Problem Type	Report Time
Bedford	Internet	4 hours ago
Huntingdon	E-mail	2 days ago
Bedford	Internet	4 days ago
Bedford	Wi-fi	7 days ago
Huntingdon	Total Blackout	7 days ago
Huntingdon	Total Blackout	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

• 
  Clare grennan (@Clare55A) reported 36 seconds ago from Bedford, England

  @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

• 
  Nancy Paladina (@NPaladina) reported 1 minute ago from Bedford, England

  @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

• 
  Steve Greaves (@sgreaves1977) reported 4 minutes ago from Royston, England

  @virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough

• 
  PrettyInPinkNailbar (@SsiiicckkkNails) reported 5 minutes ago from Bedford, England

  @virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help

• 
  Roy Long (@Roy_Long) reported 9 minutes ago from Clapham, England

  @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

• 
  Chris Walker (@chris87uk) reported 13 minutes ago from Wootton, England

  @virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise

• 
  #DocMartin (@GoMcMahon) reported 20 minutes ago from Saint Ives, England

  @virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.

• 
  James Bolger (@Flyingkermit) reported 22 minutes ago from Bedford, England

  @virginmedia my grandad is being charged every month for something we have requested to be cancelled months ago, just tried to cancel again but you are still taking this out, just spent an hour on the phone trying to sort this out but the call has been cut off three times!!

• 
  Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported 26 minutes ago from Bedford, England

  @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

• 
  niggyt2004 (@niggyt2004) reported 26 minutes ago from Raunds, England

  @virginmedia whats going on no broadband none of your help lines work. What's going on!

• 
  Lizzie Sagoo (@LizzieSagoo) reported 34 minutes ago from Swavesey, England

  @virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)

• 
  purplewisdom (@PurpleWisdom) reported 34 minutes ago from Bedford, England

  @virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.

• 
  Alan Bellingham (@bellinghman) reported 42 minutes ago from Royston, England

  Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package

• 
  Jo Buxton (@JEM1429) reported 43 minutes ago from Biggleswade, England

  @virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over

• 
  James (@Lardyda44) reported 44 minutes ago from Biggleswade, England

  @virginmedia Customer Services....

• 
  Kevin Spicer (@kevinspicer72) reported 45 minutes ago from Bedford, England

  Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.

• 
  #LITFL (@GoMcMahon) reported 52 minutes ago from Saint Ives, England

  @virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!

• 
  jamesdgreen (@jamesdgreen02) reported 52 minutes ago from Bedford, England

  @virginmedia hi. Is there any faults known in DN37 0LE ITV on 103 or 113 wont work. All other channels ok. Tried to check service status but that is down at the moment

• 
  Su Felce (@swimmingsu) reported 55 minutes ago from Cardington, England

  @virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...

• 
  Harry Aldridge (@HarryAldridge92) reported 58 minutes ago from Saint Ives, England

  @virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jags Arthurson (@JagsArthurson) reported 8 minutes ago

  WARNING I've had the dreadful new @virginmedia 360 box imposed on me (Virgin updated box without my consent and wiped all my recordings) With the old (36) box, to go to an alphabetical list of recordings was ONE button press With the 360 box it's FOURTEEN!!! Truly awful

• 
  mr b (@uxbridgeblade) reported 12 minutes ago

  @virginmedia You keep moving the fix day by day,trying to run a business from home ,your service is not reliable at all

• 
  Dan (@dannog_8) reported 14 minutes ago

  Remind me again why I pay Virgin Media monthly for a service that works whenever it feels like it?

• 
  Teezo’s Lace Wig🍉 (@mayvonbonbon) reported 16 minutes ago

  Since upgrading my hub 5 Virgin Media hub my internet drops every evening. Hub 4 & 3 never dropped and I’m paying like £30 more per month 😶

• 
  . (@hk47_g) reported 25 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Virgin Media must have the worst team n customer service everyone complaining about them recently lol

• 
  krono aka a dogtor in 2 years (@octoexp490) reported 26 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Telecom contracts in this country don't make any sense to me. Anywhere else in the world, the more loyal you are to the operator, the better deals they give you to keep you as a customer.

• 
  brooklynn dakota phillips (@LeisaPh20037124) reported 27 minutes ago

  @virginmedia yet again broadband down again 2nd time in a week this is getting ridiculous now you charge enough each month and for what crap broadband that always goes off

• 
  itsu (@itsuu___) reported 28 minutes ago

  The weirdest thing with this virgin media being down if i turn my vpn on twitter will load if i turn it off it wont load

• 
  James Durrant (@je_durrant) reported 29 minutes ago

  I’ve had it with @virginmedia No service since 10 Jul and it won’t be fixed until 17 Aug. They can’t give me a 5G modem despite being joined with O2 and say I should be happy with the £10 p/d Ofcom comp; that doesn’t help me do work. £800 to cancel my contract, it’s a racket

• 
  Simon Vargeson (@Si_Vargeson) reported 30 minutes ago

  @virginmedia is it usual practice to delay installations without communicating to your new customers? You’ve currently missed 2 instal dates and no comms to let me know to avoid waiting at home for your arrival…. Customer service seem to be unable to provide any detail too😡