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Virgin Media

Virgin Media outages and service status in Saint Neots, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Saint Neots, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 20, 1:22 PM GMT+1.
  • 43% TV (43%)
  • 40% Internet (40%)
  • 10% Wi-fi (10%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Huntingdon, and Hemingford Grey.

CityProblem TypeReport Time
Bedford Internet 9 minutes ago
Bedford Internet 6 days ago
Bedford TV 6 days ago

Nearby cities with recent reports

Bedford

14 recent signals

9 minutes ago
Huntingdon

3 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • stevericetweets
    Done In (@stevericetweets) reported from Bedford, England

    @virginmedia Have to wait 72 hours before getting a call back. 7 weeks so far. Still no resolution

  • ElaineFTans
    Elaine Freeman (@ElaineFTans) reported from Saint Neots, England

    @SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS

  • LizzieSagoo
    Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting

  • TMITV19
    Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

  • Tech_Analyst_UK
    Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail

  • jamesdgreen02
    jamesdgreen (@jamesdgreen02) reported from Bedford, England

    @virginmedia hi. Is there any faults known in DN37 0LE ITV on 103 or 113 wont work. All other channels ok. Tried to check service status but that is down at the moment

  • garyjackets
    gary jackets (@garyjackets) reported from Biggleswade, England

    Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !

  • Aqeeb97
    TRENTTT🤩 (@Aqeeb97) reported from Bedford, England

    Just about to complete an important work task and Virgin Media goes down🙃

  • Denton_james
    James Denton (pen) (@Denton_james) reported from Whaddon, England

    @COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time

  • Sibby_Sibthorpe
    Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England

    @virginmedia Text couldn’t help. Telling me to ring 150 😡

  • HarryAldridge92
    Harry Aldridge (@HarryAldridge92) reported from Saint Ives, England

    @virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks

  • kevinspicer72
    Kevin Spicer (@kevinspicer72) reported from Bedford, England

    Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.

  • furnituretester
    Phil Reynolds (@furnituretester) reported from Bedford, England

    @virginmedia worst service ever why is my broadband not working. I expect a refund

  • bellinghman
    Alan Bellingham (@bellinghman) reported from Royston, England

    Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package

  • mrsloucampbell
    Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.

  • Gturv
    GTT* (@Gturv) reported from Bedford, England

    @virginmedia No fault that describes my issue. Tried fault page but led to a dead link.

  • Sibby_Sibthorpe
    Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England

    @virginmedia why can I never get through to your support team.

  • chris87uk
    Chris Walker (@chris87uk) reported from Wootton, England

    @virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise

  • TMITV19
    Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.

  • Clare55A
    Clare grennan (@Clare55A) reported from Bedford, England

    @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • chris327759
    chris8854.bskysocial (@chris327759) reported

    @virginmedia No I’m aware of the power outage so all I want to do is watch tv which is fine. There’s no internet yet, it’s the message constantly flashing up on the screen that’s annoying. Once u have seen it once, u shouldn’t need to see it again, but every 10 seconds it’s there

  • ACforReformUK
    AndyC (@ACforReformUK) reported

    @Benleo @virginmedia This "quality" service is endemic in the UK these days, there's no accountability, if you got £50 for every aborted attempt, you can bet they'd get it done 1st time every time. OFCOM should punish these firms with huge fines and bring in accountability, otherwise this will just go on.

  • ArJaeEm58
    ArJaeEm (@ArJaeEm58) reported

    @Benleo @virginmedia 1.. A few years ago i got cold called by a @virginmedia salesman. I told him i wasnt interested as i was moving. He said its okay you cant take it with you. Anyway, when i moved it became apparent that virgin never covered the area. But they held me to the contract.

  • everton_toffee1
    James Ⓜ️ (@everton_toffee1) reported

    @Benleo @petrolheadtoo @virginmedia They are terrible I’ve had engineers out my service has been rubbish since I signed a new contract, I feel sorry for you them Indian call centres are horrendous to deal with, you can hear like 7 people talking at the same time

  • fcmad1960
    FootballCricketMad (@fcmad1960) reported

    @virginmedia Hi there, my problems are still unresolved and even your "Resolutions" team is blanking me. I need confirmation that we're at the end of the road so I can go to the regulator. How can I get this pls?

  • DaveWW1877
    Dave (@DaveWW1877) reported

    Has anyone else received horrendous Customer Service from @virginmedia regarding the handling of complaints. ?

  • youlum
    Uilleam Cameron 🏉 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 🇦🇺 (@youlum) reported

    @Benleo @Christi61144576 @virginmedia What a shame you had such a bad experience. I’ve always had excellent service from them. And that’s from whenever they brought cable to my street 15 - 20 years ago.

  • Liver4breakfast
    Martin Moore (@Liver4breakfast) reported from Belfast, Northern Ireland

    @virginmedia the irony. The repair date for the TV and intermittent internet problems has been moved, after 2 days of the same problem. Try to send Virginmedia a DM "There is a problem connecting with the server".. That's because of an intermittent internet problem that I have.

  • _SinfulScorpio_
    SinfulScorpio (@_SinfulScorpio_) reported

    @BlancoGoGo @virginmedia Well that sucks. These things should be fine

  • timamor
    timothy neil amor (@timamor) reported

    @Benleo @virginmedia They may be crap, but not as crap as @GBNEWS.