Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Saint Neots and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
||
| Bedford |
Total Blackout | |
| Bedford |
Internet | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia why can I never get through to your support team.
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Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk Its Just Called Projection :/ Not Psychological Projection :/ I @Scott1984FP , Don't Need To Project, As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else, Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Bei
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Phil Reynolds
(@furnituretester) reported
from
Bedford, England
@virginmedia worst service ever why is my broadband not working. I expect a refund
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Fast2Host
(@fast2host) reported
from
Huntingdon, England
Currently there is a network outage with virginmedia effecting some of our services
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
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Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.
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David Shea
(@akamrshea) reported
from
Bedford, England
@guardian @virginmedia will not honour prices online over the phone. Website won’t let me downgrade and @virginmedia only do this on the phone. £52pm vs £34pm online. I can only downgrade on the phone. Any advice as they don’t have a clue and are holding me to ransom! #help
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
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Andrew Maynard
(@Andrewocd) reported
from
Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia just remind me what I'm paying for........worst internet ever!
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ѕρє¢ιαℓ к ( ˘ ³˘)♥
(@itskatielclark) reported
from
Langford, England
Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia Text couldn’t help. Telling me to ring 150 😡
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Done In
(@stevericetweets) reported
from
Bedford, England
@virginmedia Have to wait 72 hours before getting a call back. 7 weeks so far. Still no resolution
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James Bolger
(@Flyingkermit) reported
from
Bedford, England
@virginmedia my grandad is being charged every month for something we have requested to be cancelled months ago, just tried to cancel again but you are still taking this out, just spent an hour on the phone trying to sort this out but the call has been cut off three times!!
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Gareth Baldwin
(@GarethPJBaldwin) reported
from
Hemingford Grey, England
5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia
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Phil Reynolds
(@furnituretester) reported
from
Bedford, England
@virginmedia over 13 mins in waiting for you to answer a call you directed me too as WiFi is not working. Sort it out please this is unacceptable
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jamesdgreen
(@jamesdgreen02) reported
from
Bedford, England
@virginmedia hi. Is there any faults known in DN37 0LE ITV on 103 or 113 wont work. All other channels ok. Tried to check service status but that is down at the moment
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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xg
(@Sailee316) reported
@virginmedia This letter is putting me at risk of a massive GDPR breach so please deal with this urgently and not just put my through to customer services!
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Kevin Boyne
(@kev32b) reported
@virginmedia It maybe but doesn't help the situation with home working and need of broadband thats why I have always stayed with virgin due to the reliability but 2 breakdowns in under 2 months is not good with no tv and Internet is not good
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Andy C #FBPE
(@AndyRFCCharman) reported
@virginmedia you’ve just increased my bill by >30% our broadband is down yet when I ring 150 for help your automated system says you’re busy & just hangs up on me. Absolutely dreadful #poorservice #virginmediadown #Broadband
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Ibam
(@imzyii) reported
@virginmedia Get lost same **** all the time
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JMiragliotta
(@Jmiragliotta89) reported
@ast_carter @virginmedia @skytv May have to in April. Came round to fix a intermittent drop in signal. And left us without any internet all together.
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JMiragliotta
(@Jmiragliotta89) reported
Can’t believe @virginmedia have left our Broadband in a worsened state than what they found and just left without fixing! £110 a month for this customer service!! Had nothing but issues!!
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Andrew Krisman
(@AndrewKrisman) reported
@virginmedia You already gave me this number. I’ve spent the morning trying to connect but have been hung up on. Will your team give me a call back? Virgin media are making it impossible for me to cancel my broadband and charging me for the pleasure. Disgraceful.
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Victoria Elliott
(@ElliottVictoria) reported
@virginmedia hey are you guys ok!? Trying to call your help line and just getting an automated ‘we are busy call back later message’. Have you tried turning it on and off again?
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Andy C #FBPE
(@AndyRFCCharman) reported
@virginmedia your service status checker says no faults & keeps getting me to check my hub yet when I finally get through on 150 recorded message says broadband fault in our area! Sort your act out please. #poorservice #virginmediadown
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RJones
(@RjonesKent) reported
@skytv broadband and their Customer service is diabolical. Avoid them like he plague!! 2 1/2 hours on the phone, Internet still drops in every room, pay Sky boost and they still couldn’t organise a piss up in a brewery! Never should have left @virginmedia don’t join @SkyUK