Virgin Media

Virgin Media Outage Report in Saint Neots, Cambridgeshire, England

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The latest reports from users having issues in Saint Neots come from postal codes PE19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Saint Neots, Cambridgeshire, England 10/27/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saint Neots, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Huntingdon, Bedford, Kempston, Saint Neots and Raunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomHuntingdon Total Blackout
United KingdomBedford Internet
United KingdomKempston Total Blackout
United KingdomBedford TV
United KingdomBedford Internet
United KingdomBedford Internet

Community Discussion

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • PurpleWisdom purplewisdom (@PurpleWisdom) reported from Bedford, England

    @virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.

  • Tech_Analyst_UK Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail

  • Roy_Long Roy Long (@Roy_Long) reported from Clapham, England

    @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

  • Tech_Analyst_UK Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

  • Porluss Porlus (@Porluss) reported from Hemingford Grey, England

    @virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.

  • _xshanmt8 _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬

  • NPaladina Nancy Paladina (@NPaladina) reported from Bedford, England

    @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?

  • kerryrose34 Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, England

    @virginmedia need help as got broadband after engineer visit and no one wants to know 😡

  • kerryrose34 Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, England

    Damn bloody broadband is useless virgin media arghhhh

  • JEM1429 Jo Buxton (@JEM1429) reported from Biggleswade, England

    @virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over

  • StopItRawr Lee Hammond (@StopItRawr) reported from Biggleswade, England

    @BrianHandscomb @virginmedia You know when an ISP is broken when this happens. Not a great start to my working day heh.

  • ChrisRandWrites Chris Rand (@ChrisRandWrites) reported from Huntingdon, England

    @virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?

  • _xshanmt8 _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

  • garyjackets gary jackets (@garyjackets) reported from Biggleswade, England

    Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !

  • Gturv GTT (@Gturv) reported from Bedford, England

    In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual

  • amyhughesphoto amy hughes 📸 (@amyhughesphoto) reported from Raunds, England

    @virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • donemay Michael Clark (@donemay) reported

    @VirginMedia_One broadband working - set top box not working - can’t get through as my virgin media is down. Not good enough given I pay £120+ per@month

  • Rohan90K Rohan (@Rohan90K) reported

    @virginmedia is there an outage with your service at the moment? No broadband or TV. Can’t check on the website as you’re doing work on it.

  • Alex30037558 Alex (@Alex30037558) reported

    @virginmedia nothing is working. Try to login to virgin go but doesn't recognise details. Click reset password but doesn't work. Click link ti check formprobkems in area and link doesn't work. Come on now thisnisnt good at all.

  • spragglerocks Rachael Spraggs (@spragglerocks) reported

    @virginmedia your customer services leaves a lot to be desired. I wait then you cut me off. No broadband, shoddy installation. How do I leave?

  • DavCav23 David Cav (@DavCav23) reported

    @virginmedia has been poor of late. Their Website is down too so I am unable to check status of fault or report loss of service. @Ofcom aware of this, as it seems to be effecting the masses.

  • iamshaunhudson Shaun (@iamshaunhudson) reported

    @virginmedia What's the wait time currently for a service call please?

  • _Caitlin21 Caitlin (@_Caitlin21) reported

    @virginmedia trying to cancel/ renew my WiFi before it ends and increases next week and can’t get through on the phone is there an email I can use?

  • CRightman Centre Rightman #StayHomeSaveLives (@CRightman) reported

    @virginmedia Is there a problem in the West Midlands? I have lost everything

  • AndyPlaysGolf Andy Plays Golf (@AndyPlaysGolf) reported

    @virginmedia It was... You coukd hear him get irritated because of I was questioning your companies ridiculous logic. This is not the first time calls have been terminated. For a telecoms company, that's some bad lines you have.

  • qcritical JPJCR (@qcritical) reported

    @virginmedia How to make a complaint? Your customer service team are trying to charge me to send me an engineer out after mid-selling me a Quick Start Kit.