Virgin Media outages and service status in Saint Neots, England

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Hemingford Grey, Huntingdon, and Biggleswade.

City	Problem Type	Report Time
Bedford	Wi-fi	2 days ago
Hemingford Grey	Internet	3 days ago
Bedford	Internet	6 days ago
Bedford	Internet	7 days ago
Bedford	Internet	9 days ago
Bedford	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

• 
  Phil Reynolds (@furnituretester) reported 4 minutes ago from Bedford, England

  @virginmedia worst service ever why is my broadband not working. I expect a refund

• 
  Elaine Freeman (@ElaineFTans) reported 5 minutes ago from Saint Neots, England

  @SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS

• 
  Matt Lucas (@MattLucasTweets) reported 10 minutes ago from Bedford, England

  Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call

• 
  Holly O (@ohhollygosh) reported 13 minutes ago from Biggleswade, England

  @virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so

• 
  PrettyInPinkNailbar (@SsiiicckkkNails) reported 14 minutes ago from Bedford, England

  @virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help

• 
  Let's get back to normal #KBF (@TMITV19) reported 19 minutes ago from Bedford, England

  @virginmedia *poor

• 
  Pete Sibthorpe (@Sibby_Sibthorpe) reported 19 minutes ago from Over, England

  @virginmedia why can I never get through to your support team.

• 
  gary jackets (@garyjackets) reported 20 minutes ago from Biggleswade, England

  Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !

• 
  Let's get back to normal #KBF (@TMITV19) reported 21 minutes ago from Bedford, England

  @virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.

• 
  Kerry-jane Rose (@kerryrose34) reported 23 minutes ago from Eaton Socon, England

  Damn bloody broadband is useless virgin media arghhhh

• 
  Let's get back to normal #KBF (@TMITV19) reported 23 minutes ago from Bedford, England

  @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

• 
  Kimberley Barnard (@Kimberley88) reported 23 minutes ago from Papworth Everard, England

  @virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.

• 
  Colin Bower (@bowercolin) reported 24 minutes ago from Eaton Socon, England

  @virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.

• 
  Maz (@Mazeda_B) reported 29 minutes ago from Royston, England

  @virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.

• 
  Roy Long (@Roy_Long) reported 32 minutes ago from Clapham, England

  @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

• 
  Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported 34 minutes ago from Bedford, England

  @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

• 
  Phil Reynolds (@furnituretester) reported 38 minutes ago from Bedford, England

  @virginmedia over 13 mins in waiting for you to answer a call you directed me too as WiFi is not working. Sort it out please this is unacceptable

• 
  #DocMartin (@GoMcMahon) reported 39 minutes ago from Saint Ives, England

  @virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.

• 
  Edward Bro (@EdMcDougall99) reported 45 minutes ago from Bedford, England

  Virgin media mobile data being very bad today

• 
  Steve Greaves (@sgreaves1977) reported 59 minutes ago from Royston, England

  @virginmedia just remind me what I'm paying for........worst internet ever!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Reynolds (@samr_1986) reported 4 minutes ago

  @virginmedia I joined in Dec 2025 at £23.99 a month and my broadband price has already increased in April 2026 after only a few months. I’m really disappointed with how quickly the advertised price changed. Can someone review my account and help with a better deal please?

• 
  Dgjbear (@Dgjbear1) reported 8 minutes ago

  @virginmedia @DeeEmCee28 Direct messaging here doesn’t help. There are automated responses.

• 
  Steven (@Steven12109) reported 9 minutes ago

  @virginmedia ....and as for your AI.... Who created that - it's nearly as bad as that repulsive Epstein Island like, owner of yours !

• 
  Djacid (@djacid25) reported 9 minutes ago

  Sorry about no streams . No content . I have no Internet @virginmedia say it will not be back up until the 13th . Its been off since the 5th. No word . No update. Not even a message from virgin media. I dont feel like a customer at this point . Rather just a number. Do better

• 
  BaaBaa (@mumherts) reported 14 minutes ago

  @virginmedia what is going on with your customer support? Tried online Bot twice and got bounced out. Been on hold with telephone for 40 mins!!!!! Can someone answer the phone 😡 #virginmedia

• 
  *carly* RN DN (@CarlyBoo78) reported 14 minutes ago

  @virginmedia been trying to get through to your customer service line for over 5 hours in the past 2 days!!! Chatbot useless! Can’t get on the app. You have taken an extra £122.00 on top of our usual bill this month and we can’t speak to anyone about it! Poor, poor service!!

• 
  GrAnd944 (@GAnd944) reported 15 minutes ago

  @virginmedia Status update now trying to blame my kit again when you've already acknowledged there's a problem locally over the phone. No updates or tracking for the issue. Can't work *or* relax atm without. Please provide an actual update.

• 
  NoBotsForSupport (@NoBotForSupport) reported 16 minutes ago

  @mumherts @virginmedia Bot support is a very real frustrating issue today. I am a dedicated account to protest the incompetent support system. I hope we get the real human support back where it is needed. #NoBotsForSupport Tag/Mention me for repost.

• 
  Paul Caley (@PC_ale) reported 20 minutes ago

  @virginmedia the people on web chat not working today? Been getting the still in a queue message for almost the last hour and a half. Is it to raise a complaint? So who do talk to raise a complaint about raising a complaint, as the method to raise a complaint is not working!

• 
  Bhavin Shah (@bhavinnagda) reported 21 minutes ago

  @virginmedia on 150 and 50 mins plus. You say its better to go on vm chat but that is not working. Are you guys working on saturday or saying we can contact virgin between 8am - 8pm was just a lie