Virgin Media

Virgin Media Outage Report in Saint Neots, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Saint Neots, Cambridgeshire, England 02/19/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Saint Neots, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Bedford and Saint Neots.

Loading map, please wait...
City Problem Type Report Time
United KingdomBedford Internet
United KingdomBedford Total Blackout
United KingdomBedford Internet
United KingdomBedford Internet
United KingdomBedford E-mail
United KingdomBedford Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • swimmingsu Su Felce (@swimmingsu) reported from Cardington, England

    So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.

  • Tech_Analyst_UK Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail

  • AdamRPhoto adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, England

    Hey @virginmedia who do I contact for constant packet loss and internet issues as your software says there are none, but there 100% is 😩🔫

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.

  • HarryAldridge92 Harry Aldridge (@HarryAldridge92) reported from Saint Ives, England

    @virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks

  • swimmingsu Su Felce (@swimmingsu) reported from Cardington, England

    @virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...

  • AdamRPhoto adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, England

    @virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them

  • Gordonsalive200 Stuart Paterson (@Gordonsalive200) reported from Bedford, England

    Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia *poor

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

  • Tech_Analyst_UK Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?

  • Biggriffin4 Biggriffin (@Biggriffin4) reported from Huntingdon, England

    @virginmedia So my Broadband/phone is now £50. And a £3.50 price rise. But new customer can have it for £26.99... you robbing ungrateful bastids, existing customers obviously don't matter!! Time to look elsewhere.

  • PetarKralev Petar Kralev (@PetarKralev) reported from Fen Drayton, England

    @virginmedia Another bot service that resolve nothing ! Thanks but no thanks

  • Denton_james James Denton (pen) (@Denton_james) reported from Whaddon, England

    @COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time

  • Gturv GTT (@Gturv) reported from Bedford, England

    In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?

  • NPaladina Nancy Paladina (@NPaladina) reported from Bedford, England

    @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DK1_DK1 DK (@DK1_DK1) reported

    @virginmedia No. I'm working. As requested please just sent me the email address to send a complaint to. Thanks.

  • dandolf08 daniel laurens (@dandolf08) reported

    @virginmedia Unfortunately not, I have been on the phone to them and yourselves for over 3 hours today, sorting out this mess! Lost my number and am paying both them and you for service. All because your agent forgot to process it!!

  • joanne_l_t Joanne (@joanne_l_t) reported

    @virginmedia I’ve had issues for ages, unstable connection, wifi dropping out, engineer came to put splitter on it but still not great, it’s ok when it’s working but to have the cheek to add so much on to my bill when the service is so poor?! Disgraceful

  • GemmaNixon17 Gemma Nixon (@GemmaNixon17) reported

    @virginmedia what’s the situation in Barnsley area we have no service

  • Alex79uk Alex79, OK? (@Alex79uk) reported

    @darylbaxter Our @virginmedia internet is beyond terrible. WiFi drops several times a day, it really is the worst. I wouldn't recommend it to anyone, ever.

  • varneymike Mike Varney (@varneymike) reported

    @virginmedia No apology, no one prepared to talk to me, a manager who texts me to confirm my re-call and doesn’t bother, its beyond comprehension of poor customer service. I want an explanation, my number, or compensation .

  • MrSamWilson Sam Wilson (@MrSamWilson) reported

    @virginmedia I understand that, but the reliability of the service hasn't been great so...

  • FlushToJack Jack Lovatt (@FlushToJack) reported

    @virginmedia Done it 10000000000000000000 times. Just need speak to someone direct or an engineer come out or a new router. Or we will have cancel the contract with you

  • Its_Me_Nicky_ Nicky (@Its_Me_Nicky_) reported

    @virginmedia What a load of crap.. your Wi-Fi is ****.. mine constantly drops anytime I try to use my phone upstairs🙄 how do you justify a price rise of £21.50 a month??? I have a fixed contract until March 24 so these rises aren’t appreciated and won’t be accepted.. and due to

  • Its_Me_Nicky_ Nicky (@Its_Me_Nicky_) reported

    @virginmedia Wider economic changes from rising inflation on other household essentials I won’t hesitate to cancel virgin altogether if you continue with your extortionate price rises!!