Virgin Media outages and service status in Saint Neots, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 2 outage signals in the last 24 hours around Saint Neots, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 27, 12:20 PM GMT+1.
- Internet (44%)
- Wi-fi (22%)
- TV (22%)
- E-mail (11%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 27: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saint Neots, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Huntingdon, Biggleswade, and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 hours ago |
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Internet | 19 hours ago |
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Internet | 3 days ago |
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6 days ago | |
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Wi-fi | 8 days ago |
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Internet | 9 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Craig (@Jagercraig) reported from Saint Neots, England@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Steve Greaves (@sgreaves1977) reported from Royston, England@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, EnglandHey @virginmedia who do I contact for constant packet loss and internet issues as your software says there are none, but there 100% is 😩🔫
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David Shea (@akamrshea) reported from Bedford, England@guardian @virginmedia will not honour prices online over the phone. Website won’t let me downgrade and @virginmedia only do this on the phone. £52pm vs £34pm online. I can only downgrade on the phone. Any advice as they don’t have a clue and are holding me to ransom! #help
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_xshanmt8 (@_xshanmt8) reported from Bedford, England@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Kimberley Barnard (@Kimberley88) reported from Papworth Everard, England@virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting
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Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
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emmylou14 (@eldonnell7319) reported from Bedford, England@virginmedia still waiting for a call or response to my issue
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Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England@virginmedia Text couldn’t help. Telling me to ring 150 😡
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?
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PrettyInPinkNailbar (@SsiiicckkkNails) reported from Bedford, England@virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help
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Stuart Paterson (@Gordonsalive200) reported from Bedford, EnglandAre there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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Fliss (@fliss2210) reported from Saint Ives, England@virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful
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Clare grennan (@Clare55A) reported from Bedford, England@Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years
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Su Felce (@swimmingsu) reported from Cardington, EnglandSo frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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Alan Wildman (@alanwildthing99) reported from Bedford, England@virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!
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Holly O (@ohhollygosh) reported from Biggleswade, England@virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so
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Steve Durrant (@SteveDurrant10) reported from Royston, England@virginmedia That’s fine to say but every month I have issues
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mat ⚙️ (@NotEnoughTECH) reported@justarieldotcom @virginmedia AI happened. Then no one cared about the service as long as DD was paid on time.
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Adz (@MrAdz259) reported@virginmedia I sent a notice of cancellation on 16/03/26. So my service would end and be disconnected on 16/04/2026, as advised by one of your customer reps.
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Ash Tray Ashman🏴🇮🇪 (@spudbishop666) reported@virginmedia .. have a problem setting up new set top box.. automated Phone let me speak to a human thinking of cancelling phone TV everything. Appalling customer service
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newname3321 (@newname3321) reported@virginmedia first day on your services no TV on my stream boxes told 4 hours ago they can guarantee it will be back on with the next 2 still nothing, tempted to cancel and tell sky I'm staying put
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Lynne Devlin (@lynne_devlin) reported@virginmedia Absolutely appalled at the incompetent awful level of service. Over 3 hours on live chat trying to sort out my 96 year old grandmother contract as you are trying to charge her an obscene amount of money and I am no further forward.
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John Mercer (@Merse2506) reported@virginmedia @A_MyRules1 I have had the same issuea and my box is ****. Never works buffering out of service channel failed. Cant go online link dont work tried calling
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Richard Smith (@rickysmith1965) reported@ClearlyOptional @virginmedia I have the same date for resolution, that will mean a full week without Internet service or any of the other services I pay for.
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Daniel (@reniferlopez) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_StreamX offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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jason morgan (@Jason29wctb) reported@virginmedia Called vm as much use as chocolate frying pan , same thing every time pinhole reset ,we need engineer at your house, and no problem 20 visits last year 2 in last 3 weeks , faulty Internet for 11 years , retention team tomorrow
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Rebecca Ryder 💙 (@rebecca_ryder21) reported@virginmedia we have been trying to call you for ages but it keeps saying wrong number when they answer the phone and after we put in all the details. Please help.