Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Huntingdon, Kempston and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Bedford |
||
| Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
Wi-fi | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
-
Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.
-
Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31
-
Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk Its Just Called Projection :/ Not Psychological Projection :/ I @Scott1984FP , Don't Need To Project, As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else, Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Bei
-
emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia Customer service worst ever
-
Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise
-
Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
-
#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
-
Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk @Scott1984FP As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else,Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Being Able To Spell, Big Deal :/ I'm Not Here To Entertain You Either :/ You Know Where Mute & Block Is :)
-
emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia still waiting for a call or response to my issue
-
Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
-
ѕρє¢ιαℓ к ( ˘ ³˘)♥
(@itskatielclark) reported
from
Langford, England
Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼
-
Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia why can I never get through to your support team.
-
Maz
(@Mazeda_B) reported
from
Royston, England
@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
-
emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia 7hours on a phone call to get 1 engineer to visit is beyond a joke your call centre have issues with not taking any notes or saying anything that is not on a script
-
emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still
-
Andrew Maynard
(@Andrewocd) reported
from
Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
-
Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
-
#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.
-
#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.
-
Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia Yes says 30 mins again. But the main status site says no issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Amjid Khan
(@totalkharnage) reported
@virginmedia It was a lady and sounded like she was based in India. Did ask for characters from my passcode but I refused to provide as sounded suspicious. Asked for email and amount of last bill. If it was genuine, really poor customer service…
-
Ron parsons
(@ParsonsRon) reported
@virginmedia lost all my internet and tv today and you can’t send an engineer until the 04.06 not very good service Virgin when you are home based and unable to work
-
Becci Emmens
(@beccibooxox) reported
@virginmedia For a few months now the signal drops several times a day
-
SuZannah Bee - Songwriter & composer. 🎸🎹🎤💓🌹🌹
(@Siouxbee89) reported
@virginmedia @O2 Hello. Virgin money app won’t let me pay my cards today. It says it has something to do with my bank, but my bank is accepting TODAY payments to other cards. There’s no problem with my bank. It’s the virgin app. It looks like you’re having technical issues and outages today
-
Alan Kinloch
(@AlanKinloch) reported
@virginmedia @O2 Customers and customer service!
-
Louise
(@egyptology_lou) reported
Is anyone else having problems with Virgin Media today? My entire street's WiFi has gone down 🙃
-
MariK
(@Mariake48060939) reported
@virginmedia Yes of course I have , it’s yet another outage. What is going on???
-
jeremy ridgway
(@jeremyridgway) reported
@virginmedia any news on when your telephone & broadband will be back up after short power cut in Sw10? I”ll take it as read your service checker shows no problem (it never does)
-
Paul Byford
(@bosslet) reported
@virginmedia Hi. Am having severe broadband issues and, although your website says no issues, your online diagnostic now says there is a network issue affecting multiple customers. I am in London SW20. Are you able to say what's happening? Thanks
-
Claire Spencer
(@Claire_Spencer6) reported
@virginmedia Yes I have been in touch, several times! I would like the OLD email closed down - it only receives dangerous spam. I just can't seem to get you to fix the issue - bill notifications come to the OLD account no matter how many times I ask! Doesn't seem a BIG ask?