Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Saint Neots, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Biggleswade, Huntingdon, and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford
|
Wi-fi | 2 days ago |
|
Bedford
|
7 days ago | |
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Bedford
|
Internet | 10 days ago |
|
Bedford
|
Internet | 12 days ago |
|
Biggleswade
|
Wi-fi | 14 days ago |
|
Huntingdon
|
Total Blackout | 15 days ago |
Community Discussion
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Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Biggriffin (@Biggriffin4) reported from Huntingdon, England@virginmedia So my Broadband/phone is now £50. And a £3.50 price rise. But new customer can have it for £26.99... you robbing ungrateful bastids, existing customers obviously don't matter!! Time to look elsewhere.
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adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, England@virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them
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Petar Kralev (@PetarKralev) reported from Fen Drayton, England@virginmedia Another bot service that resolve nothing ! Thanks but no thanks
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Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England@virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for
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Su Felce (@swimmingsu) reported from Cardington, England@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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Alan Bellingham (@bellinghman) reported from Royston, EnglandDear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
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Amit Puntambekar (@AmitP1992) reported from Fenstanton, England@IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.
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Harry Aldridge (@HarryAldridge92) reported from Saint Ives, England@virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks
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Let's get back to normal #KBF (@TMITV19) reported from Bedford, England@virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.
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Holly O (@ohhollygosh) reported from Biggleswade, England@virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so
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adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, EnglandHey @virginmedia who do I contact for constant packet loss and internet issues as your software says there are none, but there 100% is 😩🔫
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Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England@virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.
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Nick Simons (@NICKJSIMONS) reported from Bedford, England@virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.
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James Denton (pen) (@Denton_james) reported from Whaddon, England@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
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Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England@virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.
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Gordon Brown (@KTMGordo) reported from Saint Neots, EnglandOh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔
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Let's get back to normal #KBF (@TMITV19) reported from Bedford, England@virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.
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Let's get back to normal #KBF (@TMITV19) reported from Bedford, England@virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.
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Jay Atkins (@jay_atkins7) reported from Eaton Socon, England@virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob (@TheGlerp) reported@virginmedia Can you please get a technician to finally call us so we can fix this? Someone who will actually understand the issue? Your outsourced phone support is worse than useless and they seem to have no way to get me the help I need.
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Fiona Baker (@Haffertee) reported@virginmedia Yes and I did . Becuase they didn’t want to help and couldn’t understand my query they closed the chat each time . The manager on the chat actually sorted them out and apologised shame I was then passed on to the lying retentions manager who could not understand customer service
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Emily ⚡️ (@Cxtapult) reported@Bugginout_co_uk @rlswilliams @virginmedia I’ve had the same NG8 since 1pm with no hope of a solution
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Roger Leitch (@notdodgy) reported@virginmedia I just signed up to the package which include an O2 SIM. The problem is that the O2 network so far is not useable. Why pay £25 for unlimited data when you cannot use any data due to lack of bandwidth?. Can I cancel the SIM and keep the virgin deal?
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Richard Williams 🇺🇦 (@rlswilliams) reported@Bugginout_co_uk @virginmedia Any news at all? Their fault finder states a resolution by 15:00... The app also can't see my router (Hub 3), WiFi obviously on when looking for it. Flashing arrows...
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Dãn (@gcxb) reported2 weeks of the same issue with the wifi this is ridiculous @virginmedia
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Magnolia’s Art (@Magnoli23215778) reported@virginmedia I’ve done all that. I’ve engineer coming tomorrow. I’ve had no phone, yet have a disabled person at home. Phone is connected to ‘Careline’, which I cannot access. It’s terrible.
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David Lewis (@D88lewis) reported@virginmedia If we call that problem one, let’s stay on that. I’m not the named account holder, you were not permitted to have taken that money from my account. That cancellation fee needs to go to the named person on the account, and I would require a BACS payment wouldn’t I
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Richard Williams 🇺🇦 (@rlswilliams) reported@virginmedia Still no connection following your advice and timings. Can you provide me with more information and an updated resolution time please?
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BUGGINOUT (@Bugginout_co_uk) reported@rlswilliams @virginmedia At 11am it said 3pm, at 3pm it said 6pm... Can't even be arsed to look again now. I'm back to living in the 90's. #Practicing my handwriting in case it never comes back on but the post office are on strike now too :-) Welcome to the upcoming winter of our discontent.