Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
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The latest reports from users having issues in Saint Neots come from postal codes PE19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Saint Neots, Biggleswade, Bedford and Huntingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Saint Neots |
Internet | |
| Biggleswade |
Internet | |
| Bedford |
Internet | |
| Biggleswade |
Internet | |
| Bedford |
Internet | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Porlus
(@Porluss) reported
from
Hemingford Grey, England
@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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Chris Rand
(@ChrisRandWrites) reported
from
Huntingdon, England
@virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?
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Roy Long
(@Roy_Long) reported
from
Clapham, England
@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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amy hughes 📸
(@amyhughesphoto) reported
from
Raunds, England
@virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.
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James Denton (pen)
(@Denton_james) reported
from
Whaddon, England
@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Petar Kralev
(@PetarKralev) reported
from
Fen Drayton, England
@virginmedia Another bot service that resolve nothing ! Thanks but no thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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VAS
(@johnvasili1) reported
@virginmedia I really don't have time for this messing around amd poor service. ill just move to Sky
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p a z
(@pxzpazpxz) reported
@virginmedia I waited an hour for someone to tell me I should’ve messaged the mobile team on a different number - one that’s not on WhatsApp. I had to speak to three people before I could cancel, two of those just lied to me, no shame. Too early to tell if the third one lied or not 💀
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Dee Dee Pressing
(@deedeepressing) reported
@virginmedia any chance you guys could pick up a damn phone and possibly sort out the world's simplist problem? Been trying A WHOLE MONTH to sort the internet and your incompetence is blowing my mind.
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Cra Joh
(@cra_joh) reported
@DjMadwon @virginmedia This thread serves as a demonstration of what a customer trying to simply speak to a human at VM has to go through. Although I haven't actually spoken to a human yet. Ridiculous that a communications company has such broken and outdated customer services. Not fit for purpose.
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Niall Griffiths
(@NiallGriffith14) reported
@virginmedia There always is. I have alrrady cancelled and filed report with @ofcom. Area constantly affected. My previous complaint was ignored.
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JustPlodding
(@PloddingJust) reported
@virginmedia 2/2 support even though I don't NEED support, I NEED to cancel which has just taken over one hour. @Ofcom you really need to pull your finger out.
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Daz Isaacs
(@daz7095) reported
@virginmedia please take this as my cancellation notice for all services on account 813574205. Your customer call centres are a discrace and cannot get through.
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Buyers Report
(@BuyersReport) reported
@virginmedia If you just take a look at the info on that link @virginmedia it all comes back to 0345 454 1111 again. #Virginmedia says complain by phone to that number. But if Virginmedia don't answer the phone I can see how this is gonna end. There must by law be an easy way to cancel.
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JustPlodding
(@PloddingJust) reported
@virginmedia Oh its a barrier alright, same as HAVING to call you at all when many switcher packages would just do this as part of the switch, but as you have your own infrastructure @Ofcom don't cover this. Being busy is one thing, charging me for (now 45 minutes) on an 0345 number is crap.
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JustPlodding
(@PloddingJust) reported
@virginmedia 19 minutes so far on hold waiting to cancel, any wonder with that customer service people aren't happy.