Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Saint Neots, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Biggleswade, Huntingdon, and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford
|
Wi-fi | 7 days ago |
|
Bedford
|
11 days ago | |
|
Bedford
|
Internet | 15 days ago |
|
Bedford
|
Internet | 17 days ago |
|
Biggleswade
|
Wi-fi | 19 days ago |
|
Huntingdon
|
Total Blackout | 20 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
-
GTT* (@Gturv) reported from Bedford, England@virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.
-
#DocMartin (@GoMcMahon) reported from Saint Ives, England@virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.
-
Holly O (@ohhollygosh) reported from Biggleswade, England@virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so
-
Grumpy garage man ! (@RustyOldBanger) reported from Sandy, England@kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞
-
Paul Watts (@paulwatts003) reported from Biggleswade, EnglandFor the 4th time this weekend, @virginmedia is down. 4th time in actually less than 2days! I’m back to work tomorrow - from home. Am I’m going to end up losing money due to this incompetence?? No confidence in this company.
-
Fliss (@fliss2210) reported from Saint Ives, England@virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful
-
Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting
-
Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)
-
Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England@virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.
-
GTT* (@Gturv) reported from Bedford, England@virginmedia No fault that describes my issue. Tried fault page but led to a dead link.
-
Alan Wildman (@alanwildthing99) reported from Bedford, England@virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!
-
Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update
-
Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?
-
#DocMartin (@GoMcMahon) reported from Saint Ives, England@virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!
-
Alan Bellingham (@bellinghman) reported from Royston, EnglandDear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
-
jamesdgreen (@jamesdgreen02) reported from Bedford, England@virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2
-
Kevin Spicer (@kevinspicer72) reported from Bedford, EnglandJust been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.
-
Alan Wildman (@alanwildthing99) reported from Bedford, England@virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!
-
Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?
-
Amit Puntambekar (@AmitP1992) reported from Fenstanton, England@IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Carrie Shearsby (@CarrieShearsby) reported@virginmedia The engineer who came today, its just me down my road having problems. The TV and phone still works its just the wifi
-
Tony (@ajsmiffy) reported@virginmedia So why did they say they could do it and send me the form on 15/4 ??? I can’t cancel now having just signed up for another 18 months on the pretext of getting this sorted.
-
Harvey Sond (@harveysond) reported from Leeds, EnglandNever known such bad customer onboarding as virgin - I would avoid if you have a new build @virginmedia
-
Will (@youcantgoback) reported@virginmedia It was off all Friday last week. It was off about 5 hours today. And now I planned to work tonight to make up for it not working most of the day and it's off again.i work from home for myself and I need the internet to make a living. Never had these issues with sky.
-
Immortal Machine (@lmmortalMachine) reported@virginmedia No known issues it shows. I've reset the router to see if it quells any problems.
-
Emma Goldsmith (@egoldie77) reported@virginmedia CEO email it’s is then. I’ve tried. Your customer service is despicable. I’ve screen grabbed your unhelpful comments.
-
Sue Stevenson (@SueStev88367400) reported@VirginMedia Why do I keep loosing my internet connection? Have spent 2 hours + speaking to your ‘help’ desk & it still keeps going. VERY ANNOYED CUSTOMER!!!!
-
Ann James (@AnnJames7) reported@virginmedia I’ve had no monitor service for two days now 🤬 and obviously I can’t ring you find out why!!
-
Adam Dunn (@ADunn1872) reportedDoes anyone on here work for Virgin Media able to help me please? Cheers.
-
Emma Goldsmith (@egoldie77) reported@virginmedia Is this a joke? Don’t call me by my first name you don’t know me and have been completely useless. Let’s see what your CEO says about your comments and treatment of a very loyal customer. Despicable.