Virgin Media outages and service status in Saint Neots, England

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Biggleswade, Saint Neots, Huntingdon, Bedford, Sandy, Raunds, and Hemingford Grey.

City	Problem Type	Report Time
Biggleswade	Internet	20 hours ago
Saint Neots	Internet	6 days ago
Huntingdon	Phone	6 days ago
Bedford	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

• 
  Phil Reynolds (@furnituretester) reported 2 minutes ago from Bedford, England

  @virginmedia over 13 mins in waiting for you to answer a call you directed me too as WiFi is not working. Sort it out please this is unacceptable

• 
  Chris Rand (@ChrisRandWrites) reported 3 minutes ago from Huntingdon, England

  @virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.

• 
  Alan Wildman (@alanwildthing99) reported 15 minutes ago from Bedford, England

  @virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!

• 
  David Shea (@akamrshea) reported 16 minutes ago from Bedford, England

  @guardian @virginmedia will not honour prices online over the phone. Website won’t let me downgrade and @virginmedia only do this on the phone. £52pm vs £34pm online. I can only downgrade on the phone. Any advice as they don’t have a clue and are holding me to ransom! #help

• 
  Kimberley Barnard (@Kimberley88) reported 17 minutes ago from Papworth Everard, England

  @virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.

• 
  Holly O (@ohhollygosh) reported 20 minutes ago from Biggleswade, England

  @virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so

• 
  Chris Walker (@chris87uk) reported 21 minutes ago from Wootton, England

  @virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent

• 
  Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported 24 minutes ago from Bedford, England

  @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

• 
  Lee Hammond (@StopItRawr) reported 31 minutes ago from Biggleswade, England

  @virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?

• 
  Let's get back to normal #KBF (@TMITV19) reported 37 minutes ago from Bedford, England

  @virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.

• 
  Craig (@Jagercraig) reported 39 minutes ago from Saint Neots, England

  @virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?

• 
  _xshanmt8 (@_xshanmt8) reported 41 minutes ago from Bedford, England

  @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

• 
  Lizzie Sagoo (@LizzieSagoo) reported 42 minutes ago from Swavesey, England

  @virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update

• 
  Su Felce (@swimmingsu) reported 43 minutes ago from Cardington, England

  So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

• 
  Music In Bedford (@MusicInBedford) reported 47 minutes ago from Bedford, England

  @MinarchistUk @virginmedia @sky @gmcuk @Scott1984FP As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else,Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Being Able To Spell, Big Deal :/ I'm Not Here To Entertain You Either :/ You Know Where Mute & Block Is :)

• 
  Kevin Spicer (@kevinspicer72) reported 48 minutes ago from Bedford, England

  Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.

• 
  emmylou14 (@eldonnell7319) reported 49 minutes ago from Bedford, England

  @virginmedia 7hours on a phone call to get 1 engineer to visit is beyond a joke your call centre have issues with not taking any notes or saying anything that is not on a script

• 
  Phil Reynolds (@furnituretester) reported 58 minutes ago from Bedford, England

  @virginmedia worst service ever why is my broadband not working. I expect a refund

• 
  Nancy Paladina (@NPaladina) reported 58 minutes ago from Bedford, England

  @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

• 
  emmylou14 (@eldonnell7319) reported 58 minutes ago from Bedford, England

  @virginmedia still waiting for a call or response to my issue

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Roy Cadge (@RoyCadge) reported 5 minutes ago

  @Brand_Concierge @virginmedia Good choice to return kit, they don't give a return box go to your O2 shop, they will scan it and send an email straight away, KEEP EMAIL! they will try and say you never returned and keep changing you also make sure the account is closed and demand your data removed!

• 
  All things UFO (@Dylan93053349) reported 6 minutes ago

  @virginmedia you are the biggest disgrace of all time . Engineer no show on Friday, even admitted you didn’t bother to send him because of an outage in the area , so a conscious no show. 5 days without wi fi !@MartinSLewis

• 
  Ryan (@Inevry109) reported 9 minutes ago

  @ZiaYusufUK Virgin Media knocked on my door asking if I wanted to change my provider. I asked them to leave. Then I got a delivery leaflet for the local takeaway through the letterbox. I've never felt more harassed in my life.

• 
  Slimzee (@slimzeeUTD) reported 12 minutes ago

  @virginmedia 28million pound fine, what a crap service. Glad I moved to @bt_uk

• 
  Hatz (@DevilHatman) reported 13 minutes ago

  @virginmedia The hilarious part... your complaints team sends me an email saying we agreed a resolution and closed it. We have abso-*******-lutely not agreed a resolution. I haven't even been able to speak to anyone yet and nobody has replied to response. @Ofcom

• 
  Radar 🚨 (@RadarHits) reported 16 minutes ago

  🚨 JUST IN: Ofcom fines Virgin Media a record £28m for deliberately mishandling millions of customer calls and preventing contract cancellations between 2022 and 2024 through tactics including call-dropping and unnecessary transfers.

• 
  Mehrdad Yousefi (@MY21_Oracle) reported 17 minutes ago

  Ofcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the UK telecoms group had likely mishandled millions of customer calls.

• 
  Virgin Media News (@VirginMediaNews) reported 20 minutes ago

  The Government is asking its TDs to vote against a Sinn Féin proposal to begin preparations for a United Ireland. The bill, being debated in the Dáil this evening, would require the Government to establish a Citizens' Assembly on Irish unity. Ministers say the proposal is being rushed and that the issue requires a broader, more considered approach. More on Virgin Media PLAY. #VMNews

• 
  Reb (@UserrReb) reported 23 minutes ago

  Ofcom has ordered #VirginMedia to check that every affected customer who complained has received the compensation or other remedies to which they may be entitled within the next six months. A disgusting company that no-one should touch.

• 
  NewsTongue (@NewsTongueX) reported 27 minutes ago

  🔴 Ofcom fines Virgin Media £28m for blocking customer cancellations Virgin Media breached UK telecoms rules by deliberately dropping calls, transferring customers unnecessarily, and placing them on hold to prevent contract cancellations between January 2022 and September 2024. Ofcom received nearly 2,000 complaints and found the company's retention agents operated under a commission scheme that financially rewarded obstruction. • Fine of £28m — Ofcom's largest ever under consumer protection rules, reduced 30% after Virgin Media admitted fault and agreed to settle • Millions of calls "likely mishandled" during the three-year period