Virgin Media

Virgin Media Outage Report in Saint Neots, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Saint Neots, Cambridgeshire, England 11/29/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saint Neots, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Biggleswade, Bedford, Huntingdon, Kempston and Saint Neots.

Loading map, please wait...
City Problem Type Report Time
United KingdomBiggleswade Internet
United KingdomBedford Internet
United KingdomBedford Internet
United KingdomBedford E-mail
United KingdomBedford Internet
United KingdomBedford Internet

Community Discussion

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • mrsloucampbell Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for

  • Denton_james James Denton (pen) (@Denton_james) reported from Whaddon, England

    @COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time

  • AmitP1992 Amit Puntambekar (@AmitP1992) reported from Fenstanton, England

    @IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.

  • HarryAldridge92 Harry Aldridge (@HarryAldridge92) reported from Saint Ives, England

    @virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks

  • KTMGordo Gordon Brown (@KTMGordo) reported from Saint Neots, England

    Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔

  • PetarKralev Petar Kralev (@PetarKralev) reported from Fen Drayton, England

    @virginmedia Another bot service that resolve nothing ! Thanks but no thanks

  • NICKJSIMONS Nick Simons (@NICKJSIMONS) reported from Bedford, England

    @virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

  • AdamRPhoto adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, England

    @virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them

  • bellinghman Alan Bellingham (@bellinghman) reported from Royston, England

    Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package

  • mrsloucampbell Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.

  • mrsloucampbell Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.

  • AdamRPhoto adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, England

    Hey @virginmedia who do I contact for constant packet loss and internet issues as your software says there are none, but there 100% is 😩🔫

  • jay_atkins7 Jay Atkins (@jay_atkins7) reported from Eaton Socon, England

    @virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.

  • Biggriffin4 Biggriffin (@Biggriffin4) reported from Huntingdon, England

    @virginmedia So my Broadband/phone is now £50. And a £3.50 price rise. But new customer can have it for £26.99... you robbing ungrateful bastids, existing customers obviously don't matter!! Time to look elsewhere.

  • ohhollygosh Holly O (@ohhollygosh) reported from Biggleswade, England

    @virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia *poor

  • jamesdgreen02 jamesdgreen (@jamesdgreen02) reported from Bedford, England

    @virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RanaLee777 RanaLee (@RanaLee777) reported

    7.30am and Day 20 of @virginmedia 's UK network failure. They continue with lies. We have to go to the office again when we can work from home everyday. @Ofcom you've received complaints about their terrible service and unreasonable price hikes. Will you investigate them?

  • SomersetGay22 SomersetGay22 (@SomersetGay22) reported

    @LauraKnight2010 @virginmedia This is happening to hundreds of people, just spent an hour on the phone to sky and this issue is swamping their technical team. I suspect a wonky firmware update at 3am is to blame VM!

  • mzeeshaantaariq Muhammad Zeeshan Tariq (@mzeeshaantaariq) reported

    @virginmedia where is your call centre based? I have been trying to cancel the contract since last month and they have not clue what i am saying or what to do. One of the awful experiences i have ever had. #need

  • danielytuk Daniel (@danielytuk) reported

    @virginmedia (UK); I wish to leave my contract, due to upcoming price increases making it not affordable. With the price increases, I have a Right to Cancel - do I phone about this and will I be charged early cancellation fees?

  • Manda165015704 Manda (@Manda165015704) reported

    @virginmedia Been trying to get through to the customer service team and I keep getting cut off

  • AnaMart06498255 Ana Martinez (@AnaMart06498255) reported

    @virginmedia Super yours engineers!! The broadband has been fixed for a few hours and now is down again!!!

  • johnpaul0001 Jp thompson (@johnpaul0001) reported

    @virginmedia Any fix??

  • John_B58 Blainzy (@John_B58) reported

    @virginmedia I’ve just told you, I’m getting access to your website, with my customer login using your network and the only issue is the access to offers that would save me money 🤔 whilst you charge me 160% of your published list price even before your further reduced (for) six months offers

  • cairnsandrew17 Andrew Cairns (@cairnsandrew17) reported

    @virginmedia I was on the phone for 45 mins and got absolutely nowhere, for a service I already pay for, I really don’t want to do that again, I’d just like to leave but this is very difficult to do

  • johnpaul0001 Jp thompson (@johnpaul0001) reported

    @virginmedia @whatevillurks I’m having the same problem