Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Saint Neots, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Biggleswade, Huntingdon, and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford
|
Wi-fi | 6 days ago |
|
Bedford
|
10 days ago | |
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Bedford
|
Internet | 14 days ago |
|
Bedford
|
Internet | 16 days ago |
|
Biggleswade
|
Wi-fi | 17 days ago |
|
Huntingdon
|
Total Blackout | 18 days ago |
Community Discussion
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Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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#DocMartin (@GoMcMahon) reported from Saint Ives, England@virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?
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_xshanmt8 (@_xshanmt8) reported from Bedford, England@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Jo Buxton (@JEM1429) reported from Biggleswade, England@virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over
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Craig (@Jagercraig) reported from Saint Neots, England@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, England@virginmedia need help as got broadband after engineer visit and no one wants to know 😡
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purplewisdom (@PurpleWisdom) reported from Bedford, England@virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.
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Craig (@Jagercraig) reported from Saint Neots, England@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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niggyt2004 (@niggyt2004) reported from Raunds, England@virginmedia whats going on no broadband none of your help lines work. What's going on!
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Lee Hammond (@StopItRawr) reported from Biggleswade, England@BrianHandscomb @virginmedia You know when an ISP is broken when this happens. Not a great start to my working day heh.
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amy hughes 📸 (@amyhughesphoto) reported from Raunds, England@virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.
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Lee Hammond (@StopItRawr) reported from Biggleswade, England@virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?
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gary jackets (@garyjackets) reported from Biggleswade, EnglandWell done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, EnglandDamn bloody broadband is useless virgin media arghhhh
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Porlus (@Porluss) reported from Hemingford Grey, England@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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Roy Long (@Roy_Long) reported from Clapham, England@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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Chris Rand (@ChrisRandWrites) reported from Huntingdon, England@virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.
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_xshanmt8 (@_xshanmt8) reported from Bedford, England@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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purplewisdom (@PurpleWisdom) reported from Bedford, England@virginmedia @markscamilleri I’ve tried rebooting nothing is happening. All these people telling you they have no service can’t all be wrong. Stop giving us the same answer, we’re not idiots.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Nangle (@VictoriaNangle) reported from Brighton and Hove, England@virginmedia After over 3 hours and on my 3rd agent I managed to report it. The call was a scam, saying that my wifi was too slow and trying to get to my laptop. When I twigged and refused they became abusive and threatened physical abuse.
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Mark Thompson (@thompsonmark_) reported from Greenock, Scotland@virginmedia @DanRoPo I am also having this problem. 7 times since 8am this morning on my landline!!!!!
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Max/Magnus Joss (@magnusjoss) reported from Glasgow, Scotland@virginmedia It's not an area issue; you prematurely closed my account on the wrong date as I'm moving house and the team members handling the cancellation put the wrong date in. I phoned customer service yesterday morning and was able to be reconnected, it's fixed now.
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⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England@virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?
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Dermot Keenan (@DermieK) reported from Fingal County, LeinsterGreat @VirginMediaIE @virginmedia @VirginMediaIEPR going into day 14 without full service. #BringOnAmazing more like #BringOnDisaster I wouldn’t recommend Upgrading to their new service #360box
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jamesdgreen (@jamesdgreen02) reported from Bedford, England@virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2
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Naveed Ahmad (@NaveedA59768055) reported from Ilford, England@virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?
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IDIC (@CharlieIDIC) reported from Kirkby, England@virginmedia yet again pushed over to tech as my recurring problem has recurred. Yet again no response #fedup #keyworkers
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Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, EnglandWhy is @virginmedia sending a message that they are having trouble connecting me to the internet like I’m the problem ...
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Wesley Bennett-Pearce (@wesleypearce) reported from Salford, England@virginmedia Thank you. This is the 4th fault in as many days. I’m sure it will come back soon, but repeated loss of service is incredibly disruptive when we’re all trying to work from home during the new lockdown.