Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Saint Neots and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
||
| Bedford |
Total Blackout | |
| Bedford |
Internet | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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Roy Long
(@Roy_Long) reported
from
Clapham, England
@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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James Denton (pen)
(@Denton_james) reported
from
Whaddon, England
@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
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Porlus
(@Porluss) reported
from
Hemingford Grey, England
@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Petar Kralev
(@PetarKralev) reported
from
Fen Drayton, England
@virginmedia Another bot service that resolve nothing ! Thanks but no thanks
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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adamrobertson.co.uk
(@AdamRPhoto) reported
from
Godmanchester, England
@virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them
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amy hughes 📸
(@amyhughesphoto) reported
from
Raunds, England
@virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ray Bentos
(@baldydrawnboy77) reported
@ShockLad @virginmedia Same issue here. Usually starts late afternoon and continues into the evening. Terrible service.
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Emma Swinton
(@Emma_Swinton) reported
@virginmedia @_alicebeer Things I’ve learned this evening after 2.5hrs on phone to Virgin Media. A. I’ve been lied to, B. Resolution date possibly 6 Feb (not guaranteed) C. Technician should never have been auto cancelled as doesn’t appear anyone’s working on a fix for outage
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otterman62
(@otterman62) reported
@virginmedia how do you justify a price rise of >25% on my monthly bill? are you actively trying to get rid of me as a customer?
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Josh Stankler
(@joshstankler) reported
@virginmedia I see. The channel up/down button doesn't click down any more. How do I get a better condition remote sent to me please? Don't mind sending both of these back to you...
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Andy Puttock
(@andy_puttock) reported
@virginmedia No you said "If after one has been installed there are still WifI problems we can send an additional pod". Well we already know there will be problems that's why I need 3 again! Why can't you reactivate the 3 have rather than sending (individually again)?
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B Rishworth
(@DrRishworth) reported
@virginmedia Well as soon as I can be I will be sadly switching as I have just gone round in circles with customer services.
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anne gibney
(@annegibney48) reported
@virginmedia TiVo. I can't find out which type from my account online which is very poor.
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Donna
(@Petesdragon13) reported
@virginmedia When will Virgin Media start rewarding loyal customers ? There are not many who have been loyal for over 30 years ! Bills still increase and no respect for loyalty when you try to keep them down and have to take smaller deals. Disappointing ! Time to change I think !
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Jason Haus
(@Jclay95) reported
@virginmedia on a 2 week cooling off period... will be cancelling as Internet shocking again.. GL2 4DS area now says there's issues, explain?
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Ray Bentos
(@baldydrawnboy77) reported
@virginmedia broadband down again. On/off every few hours for 2 weeks now. Can't wait for my contract to end and be done and swap for something more reliable. Already had to buy a separate router. The only thing that works is the landline, which I haven't used for years!