Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
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The latest reports from users having issues in Saint Neots come from postal codes PE19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Saint Neots and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Wi-fi | |
| Bedford |
Internet | |
| Bedford |
Phone | |
| Bedford |
||
| Saint Neots |
Total Blackout | |
| Bedford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Kerry-jane Rose
(@kerryrose34) reported
from
Eaton Socon, England
@virginmedia need help as got broadband after engineer visit and no one wants to know 😡
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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niggyt2004
(@niggyt2004) reported
from
Raunds, England
@virginmedia whats going on no broadband none of your help lines work. What's going on!
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amy hughes 📸
(@amyhughesphoto) reported
from
Raunds, England
@virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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purplewisdom
(@PurpleWisdom) reported
from
Bedford, England
@virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.
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Lee Hammond
(@StopItRawr) reported
from
Biggleswade, England
@BrianHandscomb @virginmedia You know when an ISP is broken when this happens. Not a great start to my working day heh.
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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Roy Long
(@Roy_Long) reported
from
Clapham, England
@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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Kerry-jane Rose
(@kerryrose34) reported
from
Eaton Socon, England
Damn bloody broadband is useless virgin media arghhhh
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purplewisdom
(@PurpleWisdom) reported
from
Bedford, England
@virginmedia @markscamilleri I’ve tried rebooting nothing is happening. All these people telling you they have no service can’t all be wrong. Stop giving us the same answer, we’re not idiots.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Lee Hammond
(@StopItRawr) reported
from
Biggleswade, England
@virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Porlus
(@Porluss) reported
from
Hemingford Grey, England
@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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Chris Rand
(@ChrisRandWrites) reported
from
Huntingdon, England
@virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.
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Jo Buxton
(@JEM1429) reported
from
Biggleswade, England
@virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jenni Seex
(@jenniseex) reported
@virginmedia We have problems full stop with intermittent connection and the service dropping out resulting in frequently needing to restart. I am waiting for your text service to follow up so I can cancel. Your customer service has been spectacularly unhelpful
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DevanteDrex
(@DevanteDrex) reported
@virginmedia are your phones down?
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Elaine Bielby
(@elaine_bielby) reported
@virginmedia No issues reported but I am still having problems restarted everything twice?
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Claire Menni
(@RightOnTheMenni) reported
@virginmedia It’s our wireless router that’s been an issue since the new router was set up (virgin automatically disconnected our previous router)
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Seymour StainGlass
(@SStainGlass) reported
@virginmedia No, I have not been able to speak to anybody, but someone managed to send a letter saying my bill is up a fiver. And by the way service is down again, not even your CS line works. Your service is a joke.
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Stephen Ayres
(@slayer1981) reported
@virginmedia how am I supposed to get support from your teams when I have no Wi-Fi at home. I have ran all of the possible diagnostics from your website and still not working. Have been on hold for over 30 minutes and no agent available. This is far from ideal when I’m WFH
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MrsHoll 💙
(@mrsh0lla) reported
@virginmedia I have used 8gb of data in the last month whilst being at home due to the poor WiFi coverage.
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John Hawkes 🦮 👨🏼🦯 🥸
(@deadeyejack1980) reported
@virginmedia It has been unstable since Thursday,today it flickered a bit this morning, but touch wood it’s okay now. Do you know what the fault in Wigan was/is?
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Jeff Endean
(@EndeanJeff) reported
@virginmedia Please stop sending me stupid tweets and sort my phone line out you bunch of useless clowns , when my renewal is due you will be loosing a customer and will definitely not recommend you to anyone
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Spatula
(@_spatula) reported
@virginmedia my broadband is currently at less than 1/4 of what it should be. Speeds have been low for over 2 weeks, yet the support app doesn’t work, your contact number doesn’t connect and I have no other way of contacting you. I WFH, I need this fixed ASAP.