Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Saint Neots and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
||
| Bedford |
Total Blackout | |
| Bedford |
Internet | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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GTT*
(@Gturv) reported
from
Bedford, England
@virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.
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GTT*
(@Gturv) reported
from
Bedford, England
@virginmedia No fault that describes my issue. Tried fault page but led to a dead link.
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting
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NIKKI STOCK | Mentor| Marketing|Networker|
(@NikkiMentoring) reported
from
Fenstanton, England
@zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?
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PrettyInPinkNailbar
(@SsiiicckkkNails) reported
from
Bedford, England
@virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help
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Grumpy garage man !
(@RustyOldBanger) reported
from
Sandy, England
@kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞
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Carl Harris
(@Carlgooutdoors) reported
from
Bedford, England
@virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!
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Victor Sacks
(@SmartSacks) reported
from
Brampton, England
@vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...
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Antony Styles
(@AntonyStyles5) reported
from
Bedford, England
@virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone
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Matt Lucas
(@MattLucasTweets) reported
from
Bedford, England
Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call
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Elaine Freeman
(@ElaineFTans) reported
from
Saint Neots, England
@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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Kevin Spicer
(@kevinspicer72) reported
from
Bedford, England
Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.
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Alan Wildman
(@alanwildthing99) reported
from
Bedford, England
@virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!
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Fliss
(@fliss2210) reported
from
Saint Ives, England
@virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Exfoliated Idiot
(@nerdfish) reported
@virginmedia I've lost hours of my day trying to solve the Lament configuration that is your phone system, then hours on hold, and still no solution.
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Connor McGee
(@Connor241298) reported
@virginmedia happy to put the prices up again but my internet is in the worst shape it’s ever been in 🤨🤨
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Exfoliated Idiot
(@nerdfish) reported
@virginmedia We have. 4 times. Tuesday we were told it would take 4 hours to reconnect. Wednesday we were told 24 hours. Today your customer service manager HUNG UP ON ME without giving an answer. Jesus H Chris, what does a girl have to do to get the essential service she PAID FOR??
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tom lockett
(@05locket) reported
@virginmedia hi virgin. I can get the ultimate volt… but without the sim card as I’m already with @o2 as well…and it’d cost me more than buying the whole bundle. I’ve been a customer 5 years and I’m getting shafted because I’m with both. Shocking.
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🆂🆃🆄🅰🆁🆃
(@sjbarr500) reported
@virginmedia Tried getting details from the virgin site but the website is refusing to reveal or load...pretty poor all round. Glad their Twitter service is functioning...almost
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✿.｡:.* 𝒞𝓁𝒶𝓇𝑒 *.:｡.✿
(@ItsClareBitches) reported
@virginmedia why can’t I cancel an engineer appoint online or by phone? When I click to talk to someone it says page can’t be found. Can’t use the live chat in app either
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Shirley
(@ShirleyAFMT) reported
@virginmedia I would like to speak to a manager as was promised as I need to be assured that should there be a future issue, my mum will be supported so we know if to continue with the service through Virgin
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George
(@Gwallacee) reported
@virginmedia I am utterly shocked with your service. It has now been 3 weeks without Wi-Fi, despite promising this would be resolved within 5 days. Family members still cannot complete their jobs working from home. I would advise anyone to avoid using Virgin at all costs.
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DPS
(@GironaExpat) reported
@CheetsS18 @virginmedia This is what happens when you take down your decs before the 6th Jan, all bad luck and woe for the Cheets family this year. Stick to tradition and old wives tales, I say (as I cure my sore arm with these leaches)
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George
(@Gwallacee) reported
@virginmedia I am utterly shocked with your service. It has now been 3 weeks without Wi-Fi, despite promising this would be resolved within 5 days. Family members still cannot work from home!! I would advise anyone to avoid using Virgin Media at all costs #virginmedia #complaint