Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Biggleswade, Bedford, Huntingdon, Kempston and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Biggleswade |
Internet | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
||
| Bedford |
Internet | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Phil Reynolds
(@furnituretester) reported
from
Bedford, England
@virginmedia over 13 mins in waiting for you to answer a call you directed me too as WiFi is not working. Sort it out please this is unacceptable
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
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Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk Its Just Called Projection :/ Not Psychological Projection :/ I @Scott1984FP , Don't Need To Project, As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else, Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Bei
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Phil Reynolds
(@furnituretester) reported
from
Bedford, England
@virginmedia worst service ever why is my broadband not working. I expect a refund
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Done In
(@stevericetweets) reported
from
Bedford, England
@virginmedia Have to wait 72 hours before getting a call back. 7 weeks so far. Still no resolution
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Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk @Scott1984FP As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else,Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Being Able To Spell, Big Deal :/ I'm Not Here To Entertain You Either :/ You Know Where Mute & Block Is :)
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia still waiting for a call or response to my issue
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still
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Gareth Baldwin
(@GarethPJBaldwin) reported
from
Hemingford Grey, England
5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia just remind me what I'm paying for........worst internet ever!
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jamesdgreen
(@jamesdgreen02) reported
from
Bedford, England
@virginmedia hi. Is there any faults known in DN37 0LE ITV on 103 or 113 wont work. All other channels ok. Tried to check service status but that is down at the moment
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Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.
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ѕρє¢ιαℓ к ( ˘ ³˘)♥
(@itskatielclark) reported
from
Langford, England
Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
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Fast2Host
(@fast2host) reported
from
Huntingdon, England
Currently there is a network outage with virginmedia effecting some of our services
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.
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Andrew Maynard
(@Andrewocd) reported
from
Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia why can I never get through to your support team.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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J M
(@jim8974) reported
@virginmedia I have been on the phone for almost 3 hours and I keep getting disconnected or the line just goes silent. I have equipment that needs to be activated, your team say I need to moving team, but I never actually get through. It’s infuriating, my entire afternoon.
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Mrs.Hancock1417
(@hancock1417) reported
@virginmedia However the responses I was getting were nothing to do with my issues above. I was told that I would be having another engineer for the fault (it had been fixed) my services weren’t working because I hadn’t paid my bill? It was due to the faulty hub that we had no wifi
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tssivakumar
(@tssivakumar) reported
@virginmedia I cannot wait for a week as I cannot work if I do not have broadband. I cannot waste time. It is your job to support. I have summarised everything here please raise a ticket and let me know when earliest you can resolve. This attitude of Virgin media sucks!
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Dave Curtis
(@DeeCDaveCurtis) reported
@virginmedia 3 Hours its taken me today to get through to an advisor to have this cancelled. It is now done, no thanks to your terrible customer service.
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Akshay Vara
(@ThatGuyAkshay) reported
@virginmedia Hello John. I called on the 02/07/22 to ask for the service to be disconnected on the 08/07/22. I have discovered that £6 was charges relating to the period between the 04/07/22 - 08/07/22. Why am I charged £51.08 for early disconnection fee, when I have not been in a contract...
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terry chelton
(@terrychelton) reported
@robertwlk @virginmedia Nor me , There are other ways to get our tv entertainment if we so desire . If they carry on the whole lot will implode .I’ve never had customer service As bad as Virgin Media .hope you get sorted .
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Umar Hayat
(@Scrapyard2Umar) reported
@virginmedia @hancock1417 They are just like banker, here to rob people after tieng them to a contract and then pretend to care of give a damn about it. They ve 5 tweet template and that's all they show off No work in background.
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Dan Richards
(@dr1chards) reported
@jmtorton They did this to me @virginmedia @Ofcom - they make it almost impossible to leave - terrible
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Mo
(@HitchinSquare) reported
@virginmedia My personal data has been sent to the incorrect email address. I raised a complaint and it was closed without any reason. I spent 5 hours so far to make things right but I forgot it is Virgin where nobody will give a damn and care about you so either you stay or go to hell
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James
(@jmtorton) reported
@virginmedia customer service has to be the worst there is. If you try to leave, they try to blackmail you into being "loyal" and when you refuse they just leave you on hold.