Virgin Media

Virgin Media Outage Report in Saint Neots, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Saint Neots, Cambridgeshire, England 02/12/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Saint Neots, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Saint Neots and Biggleswade.

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City Problem Type Report Time
United KingdomBedford Internet
United KingdomBedford Internet
United KingdomBedford E-mail
United KingdomBedford Total Blackout
United KingdomBedford Internet
United KingdomBedford Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • Roy_Long Roy Long (@Roy_Long) reported from Clapham, England

    @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

  • Tech_Analyst_UK Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail

  • amyhughesphoto amy hughes 📸 (@amyhughesphoto) reported from Raunds, England

    @virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.

  • Porluss Porlus (@Porluss) reported from Hemingford Grey, England

    @virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.

  • _xshanmt8 _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?

  • Gordonsalive200 Stuart Paterson (@Gordonsalive200) reported from Bedford, England

    Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?

  • Tech_Analyst_UK Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

  • ChrisRandWrites Chris Rand (@ChrisRandWrites) reported from Huntingdon, England

    @virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.

  • JEM1429 Jo Buxton (@JEM1429) reported from Biggleswade, England

    @virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over

  • _xshanmt8 _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬

  • Gturv GTT (@Gturv) reported from Bedford, England

    In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual

  • swimmingsu Su Felce (@swimmingsu) reported from Cardington, England

    So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

  • NPaladina Nancy Paladina (@NPaladina) reported from Bedford, England

    @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

  • kerryrose34 Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, England

    Damn bloody broadband is useless virgin media arghhhh

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected

  • kerryrose34 Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, England

    @virginmedia need help as got broadband after engineer visit and no one wants to know 😡

  • garyjackets gary jackets (@garyjackets) reported from Biggleswade, England

    Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tickle100 Cassandra Lewington (@tickle100) reported

    @virginmedia you really need to review your service when dealing with bereavement. How dare you send me a letter demanding I pay my deceased father’s bill AND when I register a complaint I expect it to be dealt with not just automatically resolved when it hasn’t been.

  • G7FBD Mat Adlard (@G7FBD) reported

    @virginmedia Not good enough! Your site is down.. prob overloaded? # im off.. enough...

  • big_blainer Blaine Mullan (@big_blainer) reported

    @virginmedia They temporarily fixed the main cable coming into the house at the start of March, but were to come back &fix it properly, cable laying all over our garden. 3 times now an engineer hasn’t turned up. Phoned customer services each time nobody able to give me reasonable explanation

  • KPCoach1 Kathryn Pope PCC (@KPCoach1) reported

    @virginmedia @SouthamptonFC @NSP_teachers How about sorting your internet service out? #primarypurpise #CustomerService 10 days no service for dissertation writing final year students with deadline next week? #focusinyourdayjob

  • gemstar2991 Gemma 🗡🐾 (@gemstar2991) reported

    for **** sake @virginmedia why ******** am i paying 44 ******* quid a month for a internet service i cant even use to stream a bloody song on youtube !!!!!

  • _Ton_Santos Ton (@_Ton_Santos) reported

    @virginmedia I just spent 1h and 25 minutes on a conversation with your team and all that I got is that I have to wait 10 working days to get it sorted. Write a email doesn't looks like is something that will help me.

  • DanStefanik3 Dan Stefanik (@DanStefanik3) reported

    @virginmedia Why give a contract date then and why do VM not check this well in advance of signing people up and having them choose the service. #baitingcustomers #poorcustomerservice @Ofcom @BBCWatchdog

  • jivequeen_emma Emma L Fowler (@jivequeen_emma) reported

    Hey @virginmedia Had my S21 for 3 weeks now developed a screen fault with normal use. Samsung's warranty says 24 months, you say 14 days. I'm stuck paying to repair a faulty device or £800 to cancel my contract. 2nd cockup & I've not even been with you a month - do better! 😡😡

  • Wormdogg Ryan 🪱🐕 (@Wormdogg) reported

    Hello @virginmedia I have cancelled with you. I told the 1st person I have. Then I told the second that I have. Just had a missed call from you just now. Please be warned if anyone else calls I will just tell them to **** off. Cheers.

  • degsyboy70 degsyblue (@degsyboy70) reported

    @virginmedia Keep saying it's because if covid, which is rubbish, your customer service is terrible, thos is for an additional box to be fitted in a building in my garden which is empty and isn't even occupied, no appointment has been made, fed up this !!!!