Virgin Media

Virgin Media Outage Report in Saint Neots, Cambridgeshire, England

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The latest reports from users having issues in Saint Neots come from postal codes PE19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Saint Neots, Cambridgeshire, England 01/27/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Saint Neots, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Saint Neots and Biggleswade.

Loading map, please wait...
City Problem Type Report Time
United KingdomBedford Internet
United KingdomBedford Internet
United KingdomBedford Wi-fi
United KingdomBedford Internet
United KingdomBedford Phone
United KingdomBedford E-mail

Community Discussion

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • mrsloucampbell Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.

  • mrsloucampbell Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.

  • swimmingsu Su Felce (@swimmingsu) reported from Cardington, England

    @virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...

  • HarryAldridge92 Harry Aldridge (@HarryAldridge92) reported from Saint Ives, England

    @virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

  • jay_atkins7 Jay Atkins (@jay_atkins7) reported from Eaton Socon, England

    @virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.

  • NICKJSIMONS Nick Simons (@NICKJSIMONS) reported from Bedford, England

    @virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.

  • swimmingsu Su Felce (@swimmingsu) reported from Cardington, England

    So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.

  • AdamRPhoto adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, England

    @virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia *poor

  • Tech_Analyst_UK Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.

  • Denton_james James Denton (pen) (@Denton_james) reported from Whaddon, England

    @COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time

  • PetarKralev Petar Kralev (@PetarKralev) reported from Fen Drayton, England

    @virginmedia Another bot service that resolve nothing ! Thanks but no thanks

  • mrsloucampbell Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for

  • Biggriffin4 Biggriffin (@Biggriffin4) reported from Huntingdon, England

    @virginmedia So my Broadband/phone is now £50. And a £3.50 price rise. But new customer can have it for £26.99... you robbing ungrateful bastids, existing customers obviously don't matter!! Time to look elsewhere.

  • AdamRPhoto adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, England

    Hey @virginmedia who do I contact for constant packet loss and internet issues as your software says there are none, but there 100% is 😩🔫

  • Gordonsalive200 Stuart Paterson (@Gordonsalive200) reported from Bedford, England

    Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

  • KTMGordo Gordon Brown (@KTMGordo) reported from Saint Neots, England

    Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tonysyoung tony⚒️ (@tonysyoung) reported

    @virginmedia Can you let me know what has been done to ensure it will get fixed as these tweets are no good to me. Has it been passed to someone that can fix it?

  • janehetts Jane (@janehetts) reported

    @virginmedia Totally confused! It did say there was issues and text message saying all resolved(this was at 10am today) no internet and now saying engineer in area due to service issues? 36 hours and counting with no internet

  • contentbythesea Ellen Kate Boyle | Content By The Sea 🌊 (@contentbythesea) reported

    @virginmedia It says the issue is solved but the broadband has been intermittent all day and currently not working

  • JoseJacobUK José Jacob (@JoseJacobUK) reported

    @virginmedia TV and broadband have been out for 4 days. Every time I book an engineer you cancel it saying it’s a network issue we will fix at our end. Just got a message “again” to say it’s working and it’s not. Now your phone number not working. I think after 10 years I’m done

  • Rosh78 Rosan Sapkota (@Rosh78) reported

    @virginmedia Yes I have, however it says there are no issue but that is not the case and we cannot access our my Virgin media account and we are trying to resolve that however we cannot get in hold of any agent from Virgin media it seems impossible to at the moment!

  • JadyPi Jade O'Hanlon (@JadyPi) reported

    @virginmedia I need help accessing my mobile account please. I’ve reordered a new SIM card and neither this or the original seem to work#help

  • lazy__goth Tiffany (@lazy__goth) reported

    @virginmedia Yes I’m in Bristol, it says there’s a problem with subscribing to Nickelodeon but our issue is widespread across all broadband services

  • Barkerlicious Barkerlicious (@Barkerlicious) reported

    @virginmedia Currently 22.05 but the fix time has been extending since Friday… and that is after VM customer services closes so means another day without broadband

  • mmpa4 Mansukh (@mmpa4) reported

    @virginmedia Poor Wi-Fi signal in some rooms. Last week I was told to use Virgin Media Connect app to check Wi-Fi signal but somehow app does not connect to Hub. I called today for someone to guide me but cust services couldn’t help. I was told technical support will call me but no has called

  • MelM09871507 Mel M (@MelM09871507) reported

    @virginmedia How can I cancel a non existing service when you keep me hanging on the phone for over 3 hours then you hang up and don't call me back and you expect me to pay you £288 disconnection fee I have paid you £56.00 out of the £112 you wanted im not paying anymore.