Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
||
| Bedford |
Total Blackout | |
| Bedford |
Internet | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
-
#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
-
Done In
(@stevericetweets) reported
from
Bedford, England
@virginmedia Have to wait 72 hours before getting a call back. 7 weeks so far. Still no resolution
-
Andrew Maynard
(@Andrewocd) reported
from
Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
-
Phil Reynolds
(@furnituretester) reported
from
Bedford, England
@virginmedia over 13 mins in waiting for you to answer a call you directed me too as WiFi is not working. Sort it out please this is unacceptable
-
Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.
-
Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk Its Just Called Projection :/ Not Psychological Projection :/ I @Scott1984FP , Don't Need To Project, As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else, Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Bei
-
ѕρє¢ιαℓ к ( ˘ ³˘)♥
(@itskatielclark) reported
from
Langford, England
Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼
-
Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia just remind me what I'm paying for........worst internet ever!
-
Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia why can I never get through to your support team.
-
Fast2Host
(@fast2host) reported
from
Huntingdon, England
Currently there is a network outage with virginmedia effecting some of our services
-
Gareth Baldwin
(@GarethPJBaldwin) reported
from
Hemingford Grey, England
5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia
-
David Shea
(@akamrshea) reported
from
Bedford, England
@guardian @virginmedia will not honour prices online over the phone. Website won’t let me downgrade and @virginmedia only do this on the phone. £52pm vs £34pm online. I can only downgrade on the phone. Any advice as they don’t have a clue and are holding me to ransom! #help
-
jamesdgreen
(@jamesdgreen02) reported
from
Bedford, England
@virginmedia hi. Is there any faults known in DN37 0LE ITV on 103 or 113 wont work. All other channels ok. Tried to check service status but that is down at the moment
-
Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia Text couldn’t help. Telling me to ring 150 😡
-
James Bolger
(@Flyingkermit) reported
from
Bedford, England
@virginmedia my grandad is being charged every month for something we have requested to be cancelled months ago, just tried to cancel again but you are still taking this out, just spent an hour on the phone trying to sort this out but the call has been cut off three times!!
-
#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.
-
Phil Reynolds
(@furnituretester) reported
from
Bedford, England
@virginmedia worst service ever why is my broadband not working. I expect a refund
-
Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
-
Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise
-
Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Abi Fuller
(@abifuller) reported
Why do @virginmedia make it impossible to contact them? My wifi speed is never anywhere near what I pay for, no online chat to complain & impossible to get though on the phone. But I have to call by today to oppose the price increase on a letter I received less than 30 days ago?
-
ً
(@MAK3LELE) reported
Virgin media is so ****. I'm having to use data in my own house ffs
-
Steve Antipolo
(@SteveAntipolo) reported
@virginmedia not that long! My issue with your webchat is that I wait 2 hours for connection then get nowhere. I you can fix a time and contact me then that would be fine between 11-3
-
Neil Clarke
(@NeilClarke1975) reported
@virginmedia Sorry, that's the issue. Calling you is a waste of time. You can't speak to anyone. You have no customer service chat, nothing. This is a direct debit guarantee breach. You need to call me to sort. Not waiting on hold hours
-
jim sellek
(@JimSellek78) reported
@virginmedia need to speak to some one about my bill.phoned 4 times today with no one that has English as a first language last guy could not even get my name right. Communication between service and customer is terrible/unusable
-
Rob
(@RPW82) reported
@virginmedia I have a rolling appointment that moves every day but nothing changes and none of your agents can actually tell me what’s going on let alone when it’s going to be resolved. Lots of platitudes, apologies and occasional bullshit but no actual help or ability to escalate
-
Ambamama
(@Ambamama) reported
@sarapascoe @VirginActiveUK @virginmedia I tried to renegotiate my Virgin media package following my husbands death. Told they can’t do anything and to call back in March. Total lack of compassion. I’m down to one wage now & being forced to pay for 2 services I don’t use.
-
Rumkie
(@Rumkie) reported
@virginmedia Nearly 24 hrs of services down in the M41 area on a 350mb fibre package. Day’s work lost. Useless customer service. Going to be looking at different providers. Ridiculous.
-
jim sellek
(@JimSellek78) reported
@dreamcatcher91 @virginmedia Can take up to 28 days for a response to complaints I was told today…….. I’ve had enough. Loads of other providers out there just as good /better.with better customer services guaranteed I am willing to bet
-
Jonathan Thompson
(@J_Thompson1996) reported
@virginmedia do your technicians fix issues in the area through the night because I cannot afford another day of not being able to work, some of us have bills to pay