Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Total Blackout | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
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| Bedford |
Total Blackout | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Chris Rand
(@ChrisRandWrites) reported
from
Huntingdon, England
@virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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Kerry-jane Rose
(@kerryrose34) reported
from
Eaton Socon, England
Damn bloody broadband is useless virgin media arghhhh
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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Jo Buxton
(@JEM1429) reported
from
Biggleswade, England
@virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?
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amy hughes 📸
(@amyhughesphoto) reported
from
Raunds, England
@virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Porlus
(@Porluss) reported
from
Hemingford Grey, England
@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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Roy Long
(@Roy_Long) reported
from
Clapham, England
@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jazz Johal
(@IndigoSapper) reported
@virginmedia john, i've done that about a 5 times already today, and I find myself rebooting your router whenever the signal goes does down. it is impossible to work with an "intermittent signal"
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Welsh8Bit
(@welsh8bit) reported
@virginmedia I’m amazed how in todays world of customer service your call centres are the worst I’ve ever encountered. How on earth people are supposed to deal with their account with the piss level of service is beyond me
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Craig Hemmings
(@craighemmings) reported
@virginmedia Yes still having issues
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Whinge Central
(@whingecentral) reported
@virginmedia I was trying to close an account that doesn’t belong to me, but I am authorised to speak about (I passed the security check). All I wanted to know was the status of the closure/equipment returns issue. It took three hours - and I was passed around to department after department.
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Umit KL
(@umitkcom) reported
@virginmedia It says no issues, but both me and neighbours are still having issues (and have seen other people in N4 flag the same on twitter).
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ashen ☕
(@AshcorpDev) reported
Ordered my internet on 10th November ahead of my move in to a new place. Apparently if there is already service there they just send you the order documents BUT CONSIDER IT ABANDONED. Now I have to wait a week for internet. Thanks @virginmedia. Great start.
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♡꒰•‧̫•ू꒱♡
(@dazeymais) reported
@virginmedia i have, it tells me there’s a problem which is obvious because my wifi isn’t working. what now :)
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Cinephile Crocodile
(@CinephileCroc) reported
@virginmedia another day, another no show from your engineer. 4th visit, still no connection at all for a week now. Helpline is utter rubbish, 2 hang ups and no one seems to understand us. Cancelled plans and I'm unable to work. Utterly disappointing and infuriating
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Selena Singh
(@DrSelenaS) reported
@virginmedia No, that page says no issues. Have reset, support person on phone has tried remotely resetting. Say we need a technician which can’t be til next Thur which isn’t good enough, hence request for escalation which seems to have been ignored
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Andy Wilmot
(@andy_wilmot) reported
@virginmedia I've gone through the checks via the website & it says I have connection issues with every single one of my devices but your checks flag no problems with the actual service. Have tried resetting again etc but no joy