Virgin Media Outage Report in Saint Neots, Cambridgeshire, England

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Biggleswade, Huntingdon, and Biggleswade.

City	Problem Type	Report Time
Bedford	Wi-fi	4 days ago
Bedford	E-mail	8 days ago
Bedford	Internet	12 days ago
Bedford	Internet	14 days ago
Biggleswade	Wi-fi	16 days ago
Huntingdon	Total Blackout	17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

• 
  jamesdgreen (@jamesdgreen02) reported 55 seconds ago from Bedford, England

  @virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2

• 
  Alan Wildman (@alanwildthing99) reported 8 minutes ago from Bedford, England

  @virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!

• 
  Lou Campbell❤️⚽️ (@mrsloucampbell) reported 8 minutes ago from Bedford, England

  @virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.

• 
  GTT* (@Gturv) reported 9 minutes ago from Bedford, England

  @virginmedia No fault that describes my issue. Tried fault page but led to a dead link.

• 
  Holly O (@ohhollygosh) reported 13 minutes ago from Biggleswade, England

  @virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so

• 
  Jay Atkins (@jay_atkins7) reported 15 minutes ago from Eaton Socon, England

  @virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.

• 
  Nick Simons (@NICKJSIMONS) reported 24 minutes ago from Bedford, England

  @virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.

• 
  Lizzie Sagoo (@LizzieSagoo) reported 32 minutes ago from Swavesey, England

  @virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update

• 
  Lou Campbell❤️⚽️ (@mrsloucampbell) reported 34 minutes ago from Bedford, England

  @virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for

• 
  Lizzie Sagoo (@LizzieSagoo) reported 35 minutes ago from Swavesey, England

  @virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting

• 
  Grumpy garage man ! (@RustyOldBanger) reported 36 minutes ago from Sandy, England

  @kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞

• 
  Lizzie Sagoo (@LizzieSagoo) reported 37 minutes ago from Swavesey, England

  @virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)

• 
  Alan Wildman (@alanwildthing99) reported 38 minutes ago from Bedford, England

  @virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!

• 
  Gordon Brown (@KTMGordo) reported 44 minutes ago from Saint Neots, England

  Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔

• 
  Amit Puntambekar (@AmitP1992) reported 44 minutes ago from Fenstanton, England

  @IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.

• 
  Paul Watts (@paulwatts003) reported 45 minutes ago from Biggleswade, England

  For the 4th time this weekend, @virginmedia is down. 4th time in actually less than 2days! I’m back to work tomorrow - from home. Am I’m going to end up losing money due to this incompetence?? No confidence in this company.

• 
  Lou Campbell❤️⚽️ (@mrsloucampbell) reported 49 minutes ago from Bedford, England

  @virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.

• 
  Lizzie Sagoo (@LizzieSagoo) reported 51 minutes ago from Swavesey, England

  @virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?

• 
  Alan Bellingham (@bellinghman) reported 56 minutes ago from Royston, England

  Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package

• 
  Lizzie Sagoo (@LizzieSagoo) reported 57 minutes ago from Swavesey, England

  @virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe Richards (@JR2021ESSEX) reported 2 minutes ago

  @virginmedia His name is Colin. He is a manager based in the Manchester branch. You've messed up my account and your over Charging me. Colin said to ask for him by name if there are issues. I've spoken to 7 different agents, each worse than the other.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 5 minutes ago from Southampton, England

  @virginmedia Well... @VodafoneUK also invest around about the same amount of money in their network, and they haven't increased the prices anywhere near as much as you have. And I'm always connected whenever I'm outside the house. No issues with connectivity whatsoever.

• 
  ElJaffoGuzman (@ElJaffoGuzman) reported 6 minutes ago

  @virginmedia Brother. Its slow it's internment its wired and wireless the whole service is a crock pot full of ****

• 
  Rachel Evans (@evans81uk) reported 7 minutes ago

  @rahim94 @virginmedia I agree, personally I am a sky customer (no VM in my area) and mine is going up by £9.50, from £75.50 to £85 from April :(

• 
  Bassam Andari (@Bassamandari) reported 7 minutes ago

  Two and a half hours waiting for a #virginmedia customer relations person to respond after we exchanged messages on whatsapp. The wait ended with an automated message that kept repeating itself for no reason!!

• 
  ann marie redmond (@amredmond73) reported 8 minutes ago

  @virginmedia Yes then it did nothing so I just gave up ...I can only do it so many times with the same outcome ....I feel quite let down as a long term customer I am paying for services that aren't good praying your technician fixes the problem as I can't carry on the way I am going

• 
  R5-L4 (@dave_pommy) reported 8 minutes ago

  @virginmedia tried everything…it may be something an outage causes once or twice..this is ongoing and has been for 2 yrs, and your whole fault reporting system is horrendous/impossible to the point you have to lie to get past the automated messages and speak to a human being, I’ve given up

• 
  Gareth Royall (@girthmoon) reported 11 minutes ago

  @virginmedia I'm leaving because of your crazily high prices. I've managed to sort out cancellation, although when I asked the agent they didn't mention I could write in to cancel. I'd rather that than close to five hours in online chat.

• 
  OTBC (@OTBC69) reported 13 minutes ago

  @virginmedia Thanks for reply. Following upgrade, link to Netflix activation is not working. Upgrade to 360 not working due to a glitch your end. Not being resolved by customer services who bounce me between retention and tech team.

• 
  Matt Wordingham (@DiamondMatt) reported 13 minutes ago

  @virginmedia I appreciate that, but this happens virtually every match day when we continue to not get a service we have paid for. 'Sorry' just doesn't cut it anymore - when will we start to receive a refund?