Virgin Media outages and service status in Saint Neots, England

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Huntingdon, Sandy, Raunds, Saint Neots, and Hemingford Grey.

City	Problem Type	Report Time
Bedford	Internet	2 days ago
Bedford	Internet	3 days ago
Huntingdon	Internet	3 days ago
Sandy	Internet	4 days ago
Bedford	Internet	4 days ago
Raunds	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

• 
  #LITFL (@GoMcMahon) reported 2 minutes ago from Saint Ives, England

  @BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.

• 
  Lizzie Sagoo (@LizzieSagoo) reported 3 minutes ago from Swavesey, England

  @virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)

• 
  Matt Lucas (@MattLucasTweets) reported 21 minutes ago from Bedford, England

  Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call

• 
  GTT (@Gturv) reported 21 minutes ago from Bedford, England

  In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual

• 
  amy hughes 📸 (@amyhughesphoto) reported 23 minutes ago from Raunds, England

  @virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.

• 
  adamrobertson.co.uk (@AdamRPhoto) reported 24 minutes ago from Godmanchester, England

  Hey @virginmedia who do I contact for constant packet loss and internet issues as your software says there are none, but there 100% is 😩🔫

• 
  Roy Long (@Roy_Long) reported 31 minutes ago from Clapham, England

  @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

• 
  Lee Hammond (@StopItRawr) reported 36 minutes ago from Biggleswade, England

  @virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?

• 
  Kimberley Barnard (@Kimberley88) reported 37 minutes ago from Papworth Everard, England

  @virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall

• 
  PrettyInPinkNailbar (@SsiiicckkkNails) reported 39 minutes ago from Bedford, England

  @virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help

• 
  Nick Simons (@NICKJSIMONS) reported 41 minutes ago from Bedford, England

  @virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.

• 
  Let's get back to normal #KBF (@TMITV19) reported 47 minutes ago from Bedford, England

  @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

• 
  _xshanmt8 (@_xshanmt8) reported 47 minutes ago from Bedford, England

  @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

• 
  Victor Sacks (@SmartSacks) reported 49 minutes ago from Brampton, England

  @vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...

• 
  Stuart Paterson (@Gordonsalive200) reported 49 minutes ago from Bedford, England

  Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

• 
  Nancy Paladina (@NPaladina) reported 51 minutes ago from Bedford, England

  @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

• 
  Craig (@Jagercraig) reported 53 minutes ago from Saint Neots, England

  @virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?

• 
  Craig (@Jagercraig) reported 53 minutes ago from Saint Neots, England

  @virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?

• 
  Clare grennan (@Clare55A) reported 59 minutes ago from Bedford, England

  @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

• 
  Let's get back to normal #KBF (@TMITV19) reported 60 minutes ago from Bedford, England

  @virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chesser (@chesserlufc) reported 2 minutes ago

  @gblondon1 @skytv They will but ring you when its too late stuff them I say, I've been with @virginmedia for years now and everytime my contract ends I just ring up and get a decent deal, not as good as a new customer which I have an issue with, but still a good deal!

• 
  Nala100577 (@Nala100577) reported 3 minutes ago

  @virginmedia @RobNoonan007 Its a total blackout now too - its not the tv

• 
  Keith (@Keith_Bredrin) reported 3 minutes ago

  @gblondon1 @skytv @virginmedia Sky don't answer the phone when you want to cancel. Their sales team claim they can't put you through either. Cretins.

• 
  duhnah with a gh (@ailleanach) reported 4 minutes ago

  I've been trying to cancel my virgin media wifi for over a month and surely it's illegal at this stage to only be able to cancel something over the phone sweet JESUS

• 
  rebecca ann jarvis (@rebeccaann1989) reported 5 minutes ago

  @virginmedia Mines not the main one which is the issue, I never had these issues with the TiVo system it's been since the switch to 360 which doesn't work in a house with various boxes as each box should be separate and not synced

• 
  ⭐️Jackie⭐️ (@Jakki_113) reported 9 minutes ago

  @gblondon1 @skytv Virgin Media has the worst customer service,they can't spell properly when putting your details onto their computers so your password or email address is never recognised.

• 
  Ray Cairns (@RCMCFCX3) reported 9 minutes ago

  @gblondon1 @skytv @virginmedia Let’s hope you never have to call customer services 🥴

• 
  𝐀𝐥𝐝𝐢 𝐒𝐦𝐚𝐥𝐝𝐢🗨 (@aldismaldi) reported 15 minutes ago

  @virginmedia @gblondon1 Until you get problems with the box and they treat you appallingly!!

• 
  Debbie Rowe (@debbierowe1) reported 17 minutes ago

  @virginmedia Updates please? Still not working? Not been able to watch majority of this event at all! Very unhappy with service!

• 
  Stephen Hampson (@StephenHampson) reported 18 minutes ago

  @gblondon1 @skytv Wait till the new customer vibes runs out and they treat you the way sky did. Increase in bills and decrease in customer service. Isn't this right @virginmedia