Virgin Media

Virgin Media Outage Report in Saint Neots, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Saint Neots, Cambridgeshire, England 12/10/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Saint Neots, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Biggleswade, Huntingdon and Kempston.

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City Problem Type Report Time
United KingdomBedford Internet
United KingdomBiggleswade Internet
United KingdomBedford Internet
United KingdomBedford Internet
United KingdomBedford E-mail
United KingdomBedford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • NikkiMentoring NIKKI STOCK | Mentor| Marketing|Networker| (@NikkiMentoring) reported from Fenstanton, England

    @zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.

  • Clare55A Clare grennan (@Clare55A) reported from Bedford, England

    @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!

  • kevinspicer72 Kevin Spicer (@kevinspicer72) reported from Bedford, England

    Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.

  • Aqeeb97 TRENTTT🤩 (@Aqeeb97) reported from Bedford, England

    Just about to complete an important work task and Virgin Media goes down🙃

  • Gturv GTT* (@Gturv) reported from Bedford, England

    @virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.

  • EdMcDougall99 Edward Bro (@EdMcDougall99) reported from Bedford, England

    Virgin media mobile data being very bad today

  • bowercolin Colin Bower (@bowercolin) reported from Eaton Socon, England

    @virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.

  • chris87uk Chris Walker (@chris87uk) reported from Wootton, England

    @virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent

  • ElaineFTans Elaine Freeman (@ElaineFTans) reported from Saint Neots, England

    @SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS

  • fliss2210 Fliss (@fliss2210) reported from Saint Ives, England

    @virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful

  • LizzieSagoo Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)

  • SmartSacks Victor Sacks (@SmartSacks) reported from Brampton, England

    @vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...

  • Carlgooutdoors Carl Harris (@Carlgooutdoors) reported from Bedford, England

    @virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.

  • SsiiicckkkNails PrettyInPinkNailbar (@SsiiicckkkNails) reported from Bedford, England

    @virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help

  • MattLucasTweets Matt Lucas (@MattLucasTweets) reported from Bedford, England

    Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call

  • LizzieSagoo Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update

  • sgreaves1977 Steve Greaves (@sgreaves1977) reported from Royston, England

    @virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough

  • AntonyStyles5 Antony Styles (@AntonyStyles5) reported from Bedford, England

    @virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ChamberRCOC Redbridge Chamber (@ChamberRCOC) reported

    Evening Standard: Marble Arch ‘mound’ plan to lure visitors back to West End with 25m-high hill set to provide sweeping views BBC News: Virgin Media apologises over London internet issues

  • WaynesWorld_20 Wayne 😷🇹🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WaynesWorld_20) reported

    @virginmedia Not really, no. It’s been incredibly intermittent for the past week at the very least, but it’s been a consistent issue for the duration of my contract. Yesterday it completely cut out for around 20 minutes mid Hangout call which was really poor.

  • MissJayCeeKay Jayne Karimanzira (@MissJayCeeKay) reported

    @virginmedia do you have issues in RG12 area? Have had no Internet since last night?!

  • debbieharris2up Debbie Harris 💙 (@debbieharris2up) reported

    My elderly parents have now been without a phone for five days now. My mother is disabled and vulnerable yet no help to sort the problem has been given. They aren’t alone in having problems in their the area (NR6) yet no one knows what is going on. Appalling service @virginmedia

  • weldrake13 James Weldrake (@weldrake13) reported

    @virginmedia But full diagnosis requires me to reset my hub, which I have done multiple times and takes me a long time to set back up since I'm not strong default settings. A reset won't fix the issue. Also when I book an appointment it gets auto cancelled the next day due to other issues!

  • anyasizer anyasizer (@anyasizer) reported

    @virginmedia I have never experienced such awful service . I have spent literally hours trying to get an instillation completed from you my children have spent weeks unable to home school properly please contact me to resolve this issue

  • jules_teacher jules (@jules_teacher) reported

    @virginmedia My broadband connection cuts out intermittently engineers have been out, issue is still not resolved but I’m unable to report that as I’m unable to get through! Received 2 cheques from yourselves but you have put my middle name on them instead of my first so I’m unable to cash

  • Stockinfo14 Dan (@Stockinfo14) reported

    @virginmedia It’s both, the router had been poor for a while which I’ve tried to sort & now area issues, either way something needs to be done & I want compensation & not this £8 a day nonsense, I’m losing hours at work & possibly a job if it carries on because of you guys & false promises.

  • steviepock Steve Pocklington (@steviepock) reported

    Okay @virginmedia who’s bright idea was the ‘advanced network error search’? Absolutely ruinous to us pro web developers as NONE of our local dev sites resolve. I’ve turned it off, still intercepts my requests. Can you just scrap this crap feature please?!?

  • Bedford_Hatter Bedford Hatter (@Bedford_Hatter) reported

    @virginmedia good morning, is there email issues across the network this morning. Receiving emails but can't send