Virgin Media outages and service status in Saint Neots, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 3 outage signals in the last 24 hours around Saint Neots, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 28, 9:53 AM GMT+1.
- Internet (39%)
- TV (39%)
- Wi-fi (16%)
- Total Blackout (3%)
- Phone (3%)
The latest reports from users having issues in Saint Neots come from postal codes PE19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saint Neots, England
The most recent Virgin Media outage reports came from the following cities: Huntingdon, Bedford, Saint Neots, and Hemingford Grey.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 hours ago |
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Internet | 5 hours ago |
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Internet | 23 hours ago |
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Internet | 3 days ago |
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TV | 3 days ago |
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Internet | 3 days ago |
Nearby cities with recent reports
7 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Chris Walker (@chris87uk) reported from Wootton, England@virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise
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Roy Long (@Roy_Long) reported from Clapham, England@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England@virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.
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Steve Greaves (@sgreaves1977) reported from Royston, England@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, England@virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them
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Porlus (@Porluss) reported from Hemingford Grey, England@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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Andrew Maynard (@Andrewocd) reported from Eltisley, England@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England@virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.
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Su Felce (@swimmingsu) reported from Cardington, EnglandSo frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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Petar Kralev (@PetarKralev) reported from Fen Drayton, England@virginmedia Another bot service that resolve nothing ! Thanks but no thanks
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Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, England@virginmedia need help as got broadband after engineer visit and no one wants to know 😡
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Paul Watts (@paulwatts003) reported from Biggleswade, EnglandFor the 4th time this weekend, @virginmedia is down. 4th time in actually less than 2days! I’m back to work tomorrow - from home. Am I’m going to end up losing money due to this incompetence?? No confidence in this company.
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?
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Done In (@stevericetweets) reported from Bedford, England@virginmedia Have to wait 72 hours before getting a call back. 7 weeks so far. Still no resolution
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Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England@virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for
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Antony Styles (@AntonyStyles5) reported from Bedford, England@virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone
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Harry Aldridge (@HarryAldridge92) reported from Saint Ives, England@virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks
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jamesdgreen (@jamesdgreen02) reported from Bedford, England@virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2
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Clare grennan (@Clare55A) reported from Bedford, England@Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years
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James Denton (pen) (@Denton_james) reported from Whaddon, England@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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master P (@mastersdog) reportedI had the same problem with @skybroadcasting and left to join @virginmedia early this year.
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bruce (@OtisRedn) reported@JamieGBarry @virginmedia Haha from the pot to the fire it seems ! Watch it bills with eagle eyes . Up an up they go , then when u leave they won’t let go. Just **** it off an get internet only ! Tv is **** anyhow
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Genderqueer Glitter Nugget (They/Them) (@glitter_nuggie) reported@virginmedia @PeteUK7 3 months isn't "recent" what ******** are you on about.
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Catherine 🏴🇬🇧 (@katie4249) reported@virginmedia Internet down in PA2 again. Third time in two weeks !
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Alessi Heitman-Rice (@Alessi_hr) reported@JamieGBarry @virginmedia @virginmedia are terrible, counting down the days till our contract expires
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Tino 🐧🌋 (@TinoElduderino) reported@JamieGBarry @virginmedia They will offer you login to the website new deal if you do the chat with an agent or speak to some in the phone if you are willing to lock in for a new contract.
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ArtformDesigns (@ArtformTheHeart) reported@PeteUK7 @virginmedia I had similar issues after my mum passed (not with Virgin although I had other issues with them). It's tremendously upsetting and companies need to do better.
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Bri Armstrong (@BriArmstrong7) reported@ShaneGreen1980 @JamieGBarry @virginmedia You really don't. Whenever my contract is up I speak to them and get the same deal as a new customer every time
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Mrs c (@w47carr) reportedWhen you have to use 4g because @virginmedia is down due to storm 😡😡
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taree-ru (@taree_ru) reported@PeteUK7 @virginmedia @VisionExpress keep sending my now 4 years deceased mother reminders for her eye test. This is despite meinforming them by calling them, attending a store in person and returning to sender the mail. Horrible reminders which are so unnecessary. Well done for calling virgin out.