Virgin Media Outage Report in Saint Neots, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Neots, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Saint Neots, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Biggleswade, Huntingdon, Kempston and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Biggleswade |
Internet | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
||
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Neots, England
Latest outage, problems and issue reports in Saint Neots and nearby locations:
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Petar Kralev
(@PetarKralev) reported
from
Fen Drayton, England
@virginmedia Another bot service that resolve nothing ! Thanks but no thanks
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Porlus
(@Porluss) reported
from
Hemingford Grey, England
@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Roy Long
(@Roy_Long) reported
from
Clapham, England
@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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adamrobertson.co.uk
(@AdamRPhoto) reported
from
Godmanchester, England
Hey @virginmedia who do I contact for constant packet loss and internet issues as your software says there are none, but there 100% is 😩🔫
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Biggriffin
(@Biggriffin4) reported
from
Huntingdon, England
@virginmedia So my Broadband/phone is now £50. And a £3.50 price rise. But new customer can have it for £26.99... you robbing ungrateful bastids, existing customers obviously don't matter!! Time to look elsewhere.
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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James Denton (pen)
(@Denton_james) reported
from
Whaddon, England
@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
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adamrobertson.co.uk
(@AdamRPhoto) reported
from
Godmanchester, England
@virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Linda
(@Lindyloo1971) reported
@virginmedia is beyond me! When my husband had time, as I knew it can take over an hour, he will call and cancel our account! No incentive to stay despite being a customer for 20+years!
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Steve Willmott
(@Mottyleafe) reported
@virginmedia I am now an ultimate oomph customer not getting much oomph on my broadband WiFi signal. When are you providing the new pods for the mesh network? I have registered interest but heard nothing. Internet is unusable upstairs.
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Chloe Saunders
(@clogsworth19) reported
@virginmedia Can’t get through via your customer service line. Please can someone contact me to resolve wifi connectivity issues we have had continuously for almost a year?
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Jon Bird
(@birdyjon) reported
@SkyHelpTeam @virginmedia Don’t suppose you fancy a new customer or helping out an #NHS worker? Avg Bill with Sky is £80 per month for TV and Broadband. As long as you don’t use or need @OpenreachHelp for the install?
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Raddy
(@Chrisrad85) reported
absolutely raging with the service of @virginmedia . Been on the phone about 7 times to yous and all I’ve had is cheek or been cut off . Had an engineer out who can’t fix my fault had a new router another 3 ppl in my street in the same boat . Shambles #badcustomerservice
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James Turner
(@JamesTu15218502) reported
@Ebb1 @virginmedia I have been told this multiple times by your call centre, your Twitter account and web chat now this always comes to nothing. The evidence is on you’re Twitter account you can see the amount of times I’ve been mislead and I’ve actually made a complaint about this also.
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RL
(@RMAL74) reported
@virginmedia I have no idea about other people issues
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ROSEANNA JONES
(@RosietheJones) reported
@virginmedia I understand, problem A is that the internet is barely working and isn’t strong enough to have a video call which means unable to work properly. Problem B is that we need to cancel because moving house but out contract has only just renewed as is still in the free cancel period
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Peter Mc
(@tweepete) reported
@virginmedia Why can't you answer the phones? Waited 2 hours last week. Waited 15 mins today. Now hunting for a better service provider. Any suggestions from my Twitter community?
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Code KillJoyFn #ad
(@KillJoyFn) reported
Virgin media connection Is AWFUL