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Virgin Media

Virgin Media outages and service status in Saint Neots, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Saint Neots, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 29, 6:06 PM GMT+1.
  • 53% Internet (53%)
  • 13% Total Blackout (13%)
  • 13% Wi-fi (13%)
  • 7% E-mail (7%)
  • 7% TV (7%)
  • 7% Phone (7%)

The latest reports from users having issues in Saint Neots come from postal codes PE19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 31: Problems at Virgin Media

Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saint Neots, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Huntingdon, Saint Neots, Biggleswade, Sandy, and Raunds.

CityProblem TypeReport Time
Bedford Internet 2 days ago
Bedford Internet 5 days ago
Huntingdon E-mail 6 days ago
Bedford Internet 8 days ago
Bedford Wi-fi 12 days ago
Huntingdon Total Blackout 12 days ago

Nearby cities with recent reports

Bedford

2 recent signals

2 days ago
Huntingdon

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

  • byron_hinson
    Byron Hinson (@byron_hinson) reported from Saint Ives, England

    @virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31

  • Porluss
    Porlus (@Porluss) reported from Hemingford Grey, England

    @virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.

  • bellinghman
    Alan Bellingham (@bellinghman) reported from Royston, England

    Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package

  • swimmingsu
    Su Felce (@swimmingsu) reported from Cardington, England

    So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

  • mrsloucampbell
    Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.

  • LizzieSagoo
    Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?

  • sgreaves1977
    Steve Greaves (@sgreaves1977) reported from Royston, England

    @virginmedia just remind me what I'm paying for........worst internet ever!

  • AdamRPhoto
    adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, England

    Hey @virginmedia who do I contact for constant packet loss and internet issues as your software says there are none, but there 100% is 😩🔫

  • EdMcDougall99
    Edward Bro (@EdMcDougall99) reported from Bedford, England

    Virgin media mobile data being very bad today

  • Kimberley88
    Kimberley Barnard (@Kimberley88) reported from Papworth Everard, England

    @virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall

  • NPaladina
    Nancy Paladina (@NPaladina) reported from Bedford, England

    @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

  • MusicInBedford
    Music In Bedford (@MusicInBedford) reported from Bedford, England

    @MinarchistUk @virginmedia @sky @gmcuk Its Just Called Projection :/ Not Psychological Projection :/ I @Scott1984FP , Don't Need To Project, As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else, Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Bei

  • PurpleWisdom
    purplewisdom (@PurpleWisdom) reported from Bedford, England

    @virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.

  • itskatielclark
    ѕρє¢ιαℓ к ( ˘ ³˘)♥ (@itskatielclark) reported from Langford, England

    Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼

  • amyhughesphoto
    amy hughes 📸 (@amyhughesphoto) reported from Raunds, England

    @virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.

  • akamrshea
    David Shea (@akamrshea) reported from Bedford, England

    @guardian @virginmedia will not honour prices online over the phone. Website won’t let me downgrade and @virginmedia only do this on the phone. £52pm vs £34pm online. I can only downgrade on the phone. Any advice as they don’t have a clue and are holding me to ransom! #help

  • Roy_Long
    Roy Long (@Roy_Long) reported from Clapham, England

    @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

  • RonSydenham
    Ron Sydenham (@RonSydenham) reported from Raunds, England

    @virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.

  • Flyingkermit
    James Bolger (@Flyingkermit) reported from Bedford, England

    @virginmedia my grandad is being charged every month for something we have requested to be cancelled months ago, just tried to cancel again but you are still taking this out, just spent an hour on the phone trying to sort this out but the call has been cut off three times!!

  • StopItRawr
    Lee Hammond (@StopItRawr) reported from Biggleswade, England

    @virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Colin_Medus
    Colin Medus (@Colin_Medus) reported

    @trapdoor456 @virginmedia Yep. No issues. Been good. We also left virgin as they had got very expensive

  • lukewarm14
    lukewarm352000 (@lukewarm14) reported

    @O2 @virginmedia So if I get an issue with one account I get an issue with both accounts Got locked out my virgin account due to a scammer on o2 Takes days to unlock and then the scammer is back and they lock it down again Going round in circles with their poor service

  • CleanzineEditor
    Jan Hobbs (@CleanzineEditor) reported

    @virginmedia been locked out of webmail since 22 May. Supposedly repaired & reset but though I can now get into my account I STILL can't access webmail. Still showing Forbidden 403 despite my tech expert working on it several hrs today. 9 WEEKS! Paying £133.50/mth. HELP PLEASE!

  • RicoWeston07
    Ricoderlig (@RicoWeston07) reported

    @virginmedia I signed up to a new broadband service and the hib was due to be sent yesterday but I cant call to speak to anyone or log into a virgin account as I dont have an account number yet. Can you help?

  • KBGreyhoundlady
    Karen B 🥀🇪🇺 🇺🇦💜🤍💚KarenB@KBGreyhoundLady (@KBGreyhoundlady) reported

    @Lewis_BGA @BBCBreakfast Virgin media did the same. The call centre was in Wythenshawe Manchester. Now it’s in the Indian subcontinent. OH had a mare as our e mails crashed. Lovely young woman but SO hard to understand. Also AGES trying to get through to speak to a human. Customer service is dead

  • BarmyBluebird94
    Dan Lowe (ʙᴀʀᴍʏ ʙʟᴜᴇʙɪʀᴅ) (@BarmyBluebird94) reported

    @virginmedia sort out the connection issues in Cardiff, trying to work from home isn’t easy with you guys

  • srmills90
    Steven Mills (@srmills90) reported

    @elissetennis I’ll try again tomorrow. I’ve had problems trying to watch streams through Amazon Prime via TNT/HBO with my provider (Virgin Media.) It shouldn’t be this confusing! And I can’t even seem to sign up for TNT Sports through the app to watch on my smartphone anymore!

  • devilsaviour_
    charles Ψ (@devilsaviour_) reported

    @falterface I had virgin media wifi as a kid that **** was so shite 😭😭😭

  • StephenOld
    Stephen Old #FBPE (@StephenOld) reported

    @thenorth4theeu @virginmedia I tried to change a few years ago but they made the process impossible. They sent me texts instead of emails and no other providers will deal with Virgin directly. They have just been fined for their poor customer service, I think. They don't even reach basic standards of decency

  • sophm108
    Sophie (@sophm108) reported

    @virginmedia - recordings on my TV hasnt worked for 2 days now. Ive tried restarting , checking connection etc but still having issues. Once again paying for a service that im not receiving