Virgin Media Outage Report in Bedford, England
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The latest reports from users having issues in Bedford come from postal codes MK42, MK45, MK41, MK43 and MK40.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bedford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bedford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bedford, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Rushden, Shefford, Henlow, Letchworth Garden City, Flitwick, Wellingborough, Warrington and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bedford, England
Latest outage, problems and issue reports in Bedford and nearby locations:
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
Can honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡
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Roy Long
(@Roy_Long) reported
from
Clapham, England
@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
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Tyler Quantrill
(@TylerQ2001) reported
from
Rushden, England
@virginmedia No known issues in the area, and then the services test doesn’t work either? 😕
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.
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Paul Gray
(@PaulGrayDJ) reported
from
Flitwick, England
@virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?
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Tyler Quantrill
(@TylerQ2001) reported
from
Rushden, England
@virginmedia broadband down? Woke up with it connected but not working at all?
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Trust
(@Trusty_Jack) reported
@virginmedia this is the worst service outage in 4 years so far. I work from home and now am forced to waste holiday because the internet has been down for almost 24 hours. Fix time keeps being pushed back. Credit on my account won’t give me back wasted annual leave.
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Mark Oliver
(@Moliblog) reported
@virginmedia Okay, from a customers point of view. If I pay you for a service and you don’t supply it. This should be credited. The reasons are your concern. I expected a credit regardless. It’s good customer service. Stunned I have to point this out. #virginmedia @MartinSLewis
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Lisa D : ex-Apocaloptimist
(@leeceedee) reported
@wdwdeadeye @virginmedia I'm ST6 and still down here. Virgin status page now says won't be fixed until 1pm ish.
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Mary Caswell
(@Mary_Caswell) reported
@virginmedia my Internet is down and it seems to be for the whole street but no-one can contact you by phone. Not great service #HowDoIComplain
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Craig Williams
(@CraigWiIIiams) reported
@virginmedia No. When I left the property in 2015 it would have been transferred to the name of a remaining tenant. I’m now on my 7th property since, and have never used or heard from Virgin Media since, so I’d say it’s pretty unlikely that equipment will be tracked down!
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Jamie McLaughlin
(@jjsmclaughlin) reported
@sydnkr @virginmedia Thanks for your kind suggestions. We also get this, perhaps slightly more frequently than that. Personally I find that unacceptable. I suppose the solution is to just swallow the cost of a second connection. I am doing email from my phone and what I can without a wired connection
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TJ & Murphy
(@__Tjsmith) reported
@virginmedia won’t send an engineer out to fix an intermittent problem that we’ve reported numerous times, anyone able to shed light?
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Dr Lucy Webster
(@lucewebby) reported
from
Lambeth, England
@virginmedia Hi, our virgin media WiFi is down in SW4. Is there a local issue that’s being fixed?
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Gill Hay
(@Lerrkeo) reported
@virginmedia There’s no outages in the area and I’m sick of being passed around your technical team who are useless not to mention your customer service team who I daren’t to even being to talk about. I requested a manager call me back last week - I was told 48 hours - I’M STILL WAITING!
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ⒸⓇⒶⓘⒼ
(@CraigS0309) reported
@virginmedia A few years ago my parents had a problem with the internet router and an engineer put an ASH-gisx101-vm01 galvanic isolator onto the cable. What is this for?