Virgin Media

Virgin Media Outage Report in Bedford, England

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The latest reports from users having issues in Bedford come from postal codes MK42 and MK40.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bedford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bedford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bedford, England 06/16/2024 13:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Bedford, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Letchworth Garden City, Biggleswade and Saint Neots.

Loading map, please wait...
City Problem Type Report Time
United KingdomBedford Total Blackout
United KingdomBedford TV
United KingdomBedford Internet
United KingdomLetchworth Garden City TV
United KingdomBedford Wi-fi
United KingdomBedford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bedford, England

Latest outage, problems and issue reports in Bedford and nearby locations:

  • TylerQ2001 Tyler Quantrill (@TylerQ2001) reported from Rushden, England

    @virginmedia No known issues in the area, and then the services test doesn’t work either? 😕

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?

  • Roy_Long Roy Long (@Roy_Long) reported from Clapham, England

    @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

  • Weanie4 Weanie4🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Weanie4) reported from Stotfold, England

    @virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected

  • TylerQ2001 Tyler Quantrill (@TylerQ2001) reported from Rushden, England

    @virginmedia broadband down? Woke up with it connected but not working at all?

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia

  • _xshanmt8 _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2

  • TeaforKarin Karin & Stanley ☕🍰😷♒ (@TeaforKarin) reported from Rushden, England

    @virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you

  • garyjackets gary jackets (@garyjackets) reported from Biggleswade, England

    Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia

  • _xshanmt8 _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬

  • KevinSaunders23 Kefaloniaman23 (@KevinSaunders23) reported from Flitwick, England

    @virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KarlieStevenso2 Karlie Stevenson (@KarlieStevenso2) reported

    @virginmedia I have checked for faults and no problems in my area at all. Can’t get ahold of anyone on the 0345 number. I’ve had this issue for a few days and I have tested the box on other TVs and it’s happening then. It’s got a buzzing noise and flashing green lines. I need a replacement.

  • SuzaliSusan Susan Riley (@SuzaliSusan) reported

    @virginmedia Yes I have booked an engineer but that not till Tuesday. More of a problem for my friend as she having problem with her Virgin mobile too so only got WhatsApp to communicate right now. Will try do through my phone

  • DanielatOCN Daniel @ OCN 💥 📢 (@DanielatOCN) reported

    @virginmedia Yes, it tells me it will be fixed by 9:30pm, which would be roughly 20 hours after it went down. Can you see if more detailed information can be provided to us consumers?

  • FletchRL Rachael Fletcher (@FletchRL) reported

    @virginmedia My partner and I both need to work from home and he’s already had to take emergency holidays because he’s unable to work because of your incompetence. He’s now run out of holidays and we’ve still got no idea when we’ll have internet.

  • koc99 Kev O'Connor (@koc99) reported

    @neocores @virginmedia This is ridiculous. There must be single points of failure all over Virgin network. This outage is widespread. The length of time the remedy is really poor.

  • _Jhinxx Merry Jhinxxmas (@_Jhinxx) reported

    @dyarikku @virginmedia Honestly Virgin is so bad. I'm on it too. Is hyperoptic available in your area? It's much better AND cheaper

  • Digi_Dogsbody Mike B (@Digi_Dogsbody) reported

    @virginmedia "it's as wrong as getting every digit incorrect. So it would not make sense for the user to select a credit card number using "up" and "down" buttons. When a spinbox interface is not appropriate, type=text is probably the right choice"

  • SiBarry81 Si Barry (@SiBarry81) reported

    @virginmedia TRY HOW?????? IT IS A RECORDED MESSAGE!!!! HOW DO I SPEAK TO AN ACTUAL PERSON? Are you proud of your customer service system?

  • SilentR0CKA Toby BCP Mitchell (@SilentR0CKA) reported

    @virginmedia Live in Thanet, entire area is down. What's the reason for this? Please don't give me a generic response

  • SiBarry81 Si Barry (@SiBarry81) reported

    @virginmedia Can you just please arrange for someone in your customer care team to call me so we can stop doing this over Twitter. Your sales team were able to call me, surely your customer care team can find a working phone to do the same.