Virgin Media Outage Report in Bedford, England
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The latest reports from users having issues in Bedford come from postal codes MK42.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bedford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bedford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bedford, England
The most recent Virgin Media outage reports came from the following cities: Biggleswade, Bedford, Shefford, Wellingborough, Letchworth Garden City, Flitwick and Kempston.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bedford, England
Latest outage, problems and issue reports in Bedford and nearby locations:
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
Can honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia why do I only get a notice saying channel failed when I watch sky sports channel live, I can watch any other channel you provide me and don’t have a issue. I have done everything that you tell me to do but it still keeps happening.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia having major issues with my broadband.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia Yes I’ve done the factory reset and still having issues. Sky boxes need to be reconnected to wifi every day and I’ve checked it all out with Sky and it’s not a Sky problem. It’s a Virgin wifi issue.
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia The specific issue isn’t on the site
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.
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Kerry-jane Rose
(@kerryrose34) reported
from
Eaton Socon, England
Damn bloody broadband is useless virgin media arghhhh
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia No, I have done that countless times since yesterday morning and the issue isn’t being resolved. I’m not doing it again
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
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Paul Gray
(@PaulGrayDJ) reported
from
Flitwick, England
@virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Harris
(@Rebecca90705304) reported
@virginmedia I asked if what the charges would be as my billing date tan up to the 22 and this was now the 26th so I had a few days use. I was told it would be around £14. I was also informed that in fact I was disconnected on the Friday and my new contract was a new customer. This is
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Mandi Leonard
(@mandi_leonard) reported
@virginmedia two phone calls lasting an hour and 45 mins in total and the only resolution is to sadly close my account after 20 years. Such bad customer service
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Tyler_mufc98
(@Tyler19154299) reported
@virginmedia my wifi has been down for 3 days now, it's obviously a fault in my area , it says it's to be fixed by 12 tomorrow is there much hope to this because it was ment to be fixed today at that time
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i.mld
(@imakulata) reported
@virginmedia Hello, I was unable to find the section to register for auto compensation from the link you provided. Also, I'm unsure if my issue is counted as total service loss, as my broadband works fine (apart from anything related to TV incl. accessing Netflix, iPlayer etc). Kindly advise
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Axe
(@Axe15517035) reported
@NoContextBrits @virginmedia Terrible customer service I had nothing but problems with my fathers account, avoid virgin
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Gabe mc auley
(@Gabemcauley) reported
@virginmedia Now noon tomorrow,really poor
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Louisa Landon Barr
(@Louisabarr) reported
@virginmedia And there isn’t any issues in my area
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Pluto is a planet
(@cheeeztoast) reported
@GavinCraigie @virginmedia Going by what happened last time it was fixed 25 hours after the outage was reported
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Janis McCulloch
(@justjanis) reported
@virginmedia Can't access with other devices because the internet is down and my hotspot is crashing via my laptop
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Louisa Landon Barr
(@Louisabarr) reported
@virginmedia I’ve done that and it’s saying it can’t do it and directed me to either call or chat online (I’ve don’t the calling before and never get through to anyone human) I did the chat and never got a reply after the bot transferred me to an adviser.