Virgin Media Outage Report in Bedford, England
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The latest reports from users having issues in Bedford come from postal codes MK42, MK41, MK43, MK45 and MK40.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bedford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bedford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bedford, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Henlow, Rushden, Shefford, Letchworth Garden City, Flitwick, Wellingborough, Warrington and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bedford, England
Latest outage, problems and issue reports in Bedford and nearby locations:
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia No, I have done that countless times since yesterday morning and the issue isn’t being resolved. I’m not doing it again
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.
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Paul Gray
(@PaulGrayDJ) reported
from
Flitwick, England
@virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
Can honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia The specific issue isn’t on the site
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
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Roy Long
(@Roy_Long) reported
from
Clapham, England
@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia having major issues with my broadband.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Armchairlady
(@mummytoabby) reported
@virginmedia No you are not is ZR your Bot code? Your complaints service is as **** as your customer service.
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Paul Squires
(@realdavidpenny) reported
@virginmedia I was disconnected on the 9th & I've already had several emails & texts about returning the equipment. It's a pity you weren't that efficient when I was actually using your service. I take it's ok to respond that I might be available to return it sometime in the next 28 days?
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Angelique Harper
(@ginge671) reported
@virginmedia I can dm postcode as site you directed me to still says can't help.
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Andrew Dickson
(@andydickson) reported
@virginmedia Thank you -- I don't have time today, but I could do a web chat tomorrow? Fyi I have tried to resolve this through web chat and multiple calls and have got nowhere. I'll raise a complaint via text now so it's logged: I simply don't have time to call you again
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Rob McCall
(@RobMcCall1) reported
@virginmedia hi I'm due an install today Rang up as I hadn't had any confirmation and no one can find a record of it (started going through a long drawn out sale to start again). I have a contract ,a vm reference number and a CSS number. Can you help?
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Dré 🇯🇲🇯🇲
(@Andre_13M) reported
@virginmedia Do you have a number I can call to speak to the complaints team? Nothing better terrible service, incorrect information and wires not connected properly.
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BrightonGemstones
(@BrightonGemston) reported
@virginmedia Terrible response from #virginmedia We are paying £69 a month, contract ends April 23. To end contract now £288! Best deal around for similar bb is £19 pm VM advertising bb only for £21, but can only offer it to us on a new 2 year contract for £48!
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Andrew Dickson
(@andydickson) reported
@virginmedia I can't even log a complaint because I can't get into your web portal! It's a ludicrous catch-22, and I estimate that I've spent about 10 hours trying to resolve this -- the last customer service agent I spoke to left me on hold for 20 mins. Pls can someone log & assist
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Metricate
(@Metricate) reported
@virginmedia It's software called PingPlotter. Since you don't provide any information regarding issues I have to use a third party software to track it. Black line - latency (ms) Red bars - % of packet loss The graph is displaying a 3 hour period.
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Alchemy in the UK
(@alchemyintheuk) reported
@virginmedia I've highlighted the 404 message that seems to conveniently appear when there is a service issue- so the information becomes 'unavailable'. To say 'it is working' is irrelevant. It is cloudy today- that has no bearing on it being sunny yesterday. Doesn't mean it wasn't! @Offcom