Virgin Media

Virgin Media Outage Report in Bedford, England

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The latest reports from users having issues in Bedford come from postal codes MK42.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bedford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bedford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bedford, England 12/06/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bedford, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Biggleswade, Shefford, Wellingborough, Letchworth Garden City, Flitwick, Kempston, Wollaston and Olney.

Loading map, please wait...
City Problem Type Report Time
United KingdomBedford Internet
United KingdomBiggleswade Internet
United KingdomBedford Internet
United KingdomBedford Internet
United KingdomBedford E-mail
United KingdomShefford Internet

Community Discussion

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Virgin Media Issues Reports Near Bedford, England

Latest outage, problems and issue reports in Bedford and nearby locations:

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?

  • johnait72020789 John Aitken (@johnait72020789) reported from Stotfold, England

    @virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.

  • Weanie4 Weanie4🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Weanie4) reported from Stotfold, England

    @virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail

  • TeaforKarin Karin & Stanley ☕🍰😷♒ (@TeaforKarin) reported from Rushden, England

    @virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?

  • TylerQ2001 Tyler Quantrill (@TylerQ2001) reported from Rushden, England

    @virginmedia broadband down? Woke up with it connected but not working at all?

  • Roy_Long Roy Long (@Roy_Long) reported from Clapham, England

    @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

  • _xshanmt8 _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you

  • garyjackets gary jackets (@garyjackets) reported from Biggleswade, England

    Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !

  • KevinSaunders23 Kefaloniaman23 (@KevinSaunders23) reported from Flitwick, England

    @virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???

  • _xshanmt8 _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2

  • TylerQ2001 Tyler Quantrill (@TylerQ2001) reported from Rushden, England

    @virginmedia No known issues in the area, and then the services test doesn’t work either? 😕

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Emmielou603 Emma Davies (@Emmielou603) reported

    @virginmedia The bill should be the same every month, they don’t use the phone so there would be nothing to itemise! Can you sort out this issue or not? If you cannot, then this whole conversation has been a waste of my time

  • tmouncer Tim Mouncer (@tmouncer) reported

    @virginmedia I'm trying to cancel my contract, in the last 24 hours your WhatsApp service has cut me off three times and after over an hour in a phone queue each time I've been cut off three times. Can someone please make contact before I cancel my dd to get your attention?

  • aMaZeW41 aMaZeW4 (@aMaZeW41) reported

    @virginmedia I've been waiting for my returns package to send back your terrible equipment for 2 months now you're threatening me with a fee for not doing your job... embarresing. 0 chance you're taking any of my money and one more month it will end up being frisbeed

  • jojokirtley JoJo Kirtleyxx (@jojokirtley) reported

    @virginmedia I called this morning but had a 30 min wait and had the school run. You want to charge me £56 just for broadband but on your website it's a lot cheaper. Why would you treat loyal customers so badly?

  • SherDhesi Sher (@SherDhesi) reported

    @virginmedia You’ll need to speak to them directly to do this and they won’t be able to do that. Would it be possible for someone to phone them? This is the accessibility problem we keep having.

  • Burrowsdaughter Heather O'Dell (@Burrowsdaughter) reported

    @virginmedia How much longer do we really have to wait five days until Friday to be able to send emails from a well used email address. In this day and age it is very inconvenient and frustrating. Poor show Virgin!

  • yorkiebages hil ❤️ (@yorkiebages) reported

    @virginmedia I don't want to be disconnected, he was being rude at the end. I wanted to reinstate the discount that was ending last week and one that was ending yesterday and basically stay on what I was originally. Twice, two separate people offered that and then went back on it:

  • itssamepeach b (@itssamepeach) reported

    @virginmedia I have done this and turned my phone on and off to double check but unfortunately it does nothing to help

  • winstano Ben Ward (@winstano) reported

    @virginmedia Not really - been a VM customer for over 20 years at multiple addresses, but going up to nearly £70pm just for broadband was the final straw

  • mnewton134 Michael Newton (@mnewton134) reported

    @virginmedia Yes the complaint is still open, I have had to go on chat yet again to see if they can issue me a deadlock letter so I can just go back to CISAS as it’s beyond a joke now. Months this has been going on