Virgin Media outages and service status in Bedford, England

Problems in the last 24 hours in Bedford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bedford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bedford, England

The most recent Virgin Media outage reports came from the following cities: Rushden, Flitwick, Bedford, Saint Neots, Letchworth Garden City, Olney, Henlow, and Wellingborough.

City	Problem Type	Report Time
Rushden	Wi-fi	11 hours ago
Flitwick	TV	1 day ago
Bedford	Total Blackout	2 days ago
Saint Neots	Wi-fi	2 days ago
Bedford	TV	2 days ago
Flitwick	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Bedford, England

Latest outage, problems and issue reports in Bedford and nearby locations:

• 
  Clare grennan (@Clare55A) reported 34 seconds ago from Bedford, England

  @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

• 
  jamesdgreen (@jamesdgreen02) reported 45 seconds ago from Bedford, England

  @virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2

• 
  Jason Flynn 💙 (@jasondflynn) reported 4 minutes ago from Letchworth Garden City, England

  @virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia

• 
  Richard Fisher (@RichardPFisher) reported 8 minutes ago from Wilby, England

  Yay! @vmbusiness has **** the bed once again, third time in a week. Going to have to put a smart switch on it so I can remote reset the router.

• 
  Carl Harris (@Carlgooutdoors) reported 8 minutes ago from Bedford, England

  @virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!

• 
  Su Felce (@swimmingsu) reported 8 minutes ago from Cardington, England

  @virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...

• 
  TRENTTT🤩 (@Aqeeb97) reported 9 minutes ago from Bedford, England

  Just about to complete an important work task and Virgin Media goes down🙃

• 
  Lee Hammond (@StopItRawr) reported 11 minutes ago from Biggleswade, England

  @virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?

• 
  Justine (@Just_Woodbridge) reported 16 minutes ago from Wellingborough, England

  @virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?

• 
  Lou Campbell❤️⚽️ (@mrsloucampbell) reported 19 minutes ago from Bedford, England

  @virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.

• 
  GTT (@Gturv) reported 26 minutes ago from Bedford, England

  In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual

• 
  Jason Flynn 💙 (@jasondflynn) reported 27 minutes ago from Letchworth Garden City, England

  @virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?

• 
  Kerry-jane Rose (@kerryrose34) reported 28 minutes ago from Eaton Socon, England

  Damn bloody broadband is useless virgin media arghhhh

• 
  Jason Flynn 💙 (@jasondflynn) reported 30 minutes ago from Letchworth Garden City, England

  @VisctFishpond @virginmedia I had similar problems to you; got the runaround from Virgin. Lots of research done and the issue is almost certainly the router. You can buy a third-party router and turn the virgin router into a modem. Solved all my problems. Worth a try.

• 
  Jay Atkins (@jay_atkins7) reported 35 minutes ago from Eaton Socon, England

  @virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.

• 
  Nancy Paladina (@NPaladina) reported 38 minutes ago from Bedford, England

  @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

• 
  GTT* (@Gturv) reported 43 minutes ago from Bedford, England

  @virginmedia No fault that describes my issue. Tried fault page but led to a dead link.

• 
  Justine (@Just_Woodbridge) reported 44 minutes ago from Wellingborough, England

  @virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!

• 
  Alan Wildman (@alanwildthing99) reported 50 minutes ago from Bedford, England

  @virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!

• 
  Craig (@Jagercraig) reported 54 minutes ago from Saint Neots, England

  @virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Teresa 💜 (@Terristarfish) reported 2 minutes ago

  @Benleo We left @virginmedia as they had such poor customer service!

• 
  Suz (@scoobiesue82) reported 3 minutes ago

  @virginmedia The big bang theory on TLC suddenly has audio description even though it’s turned off on the box setting. Only every episode of this show nothing else on TLC or any other channel. It’s pretty annoying as it’s my go to channel between shows. Any idea why/how to fix?

• 
  jamie (@JMRGBY_) reported 6 minutes ago

  @j0nfuzz @virginmedia Brsk knocked on the door the other month to say they now had service so we’ll likely go with them.

• 
  Louise Bagshawe (@LouiseMensch) reported 10 minutes ago

  Wow. Shockingly bad by @virginmedia. Lying to @BenLeo that he needed a new contract in order to get equipment repaired, misselling him the contract with a box that didn’t work (admitted by them) and then telling him he wasn’t allowed to go back to his old contract.

• 
  Carrie (@IamCarrieagain) reported 11 minutes ago

  @virginmedia Which part of I am disabled and cannot do this on demand do you not understand? Did you even think of the consequences on your disabled customers? You weren't upfront re my current, working router being switched off after just 5 days. Disgusting service. Now I'm without any

• 
  Dave. (@Notonyournell10) reported 14 minutes ago

  @virginmedia Appt booked for between 8 and 12 today, phoned you at 12, took 25 minutes to speak to someone, was told engineer would call me with a time within the hour, still heard nothing. Shambolic customer service.

• 
  I.C (@IanCockerill2) reported 14 minutes ago

  @O2 @virginmedia has anyone else experienced a further decline in customer care since O2 was taken over by the dreadful Virgin Group?

• 
  Andy Form (@AndyFormUK) reported 16 minutes ago

  @Benleo @virginmedia We have an issue that’s been going on for 12months. As soon as my wife uses her laptop everything else in the house stop working, Xbox, streaming, even phones. I have 350 GB package and was told I need to upgrade my package to the top one to “fix” the issue. 10 plus calls, hours on hold been past from different departments, engineer visits that don’t turn up and engineers that turn up and say there is a issue with it and someone will be touch when it’s fixed. £40 goodwill I was offered and a call 2 months ago, I’ve even up trying.

• 
  James Mcgowan (@mcgowan_mcgowan) reported 16 minutes ago

  @virginmedia no services at all at G74 has any issues been reported.?

• 
  Dermot O'Leary (@dollDCFC) reported 16 minutes ago

  @Benleo I know this will be of little conciliation to you but I recently had an issue with my @virginmedia broadband. It required a new Hub. I phoned on a Tuesday late afternoon and they booked a call out for the Thursday PM. They arrived on time and fitted the new Hub. I had no issues.