Virgin Media Outage Report in Bedford, England

Problems in the last 24 hours in Bedford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bedford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Bedford, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Wellingborough, Flitwick, Henlow, Biggleswade, Shefford, Biggleswade, and Rushden.

City	Problem Type	Report Time
Bedford	Wi-fi	6 days ago
Wellingborough	Phone	9 days ago
Flitwick	Internet	9 days ago
Bedford	E-mail	10 days ago
Wellingborough	Internet	12 days ago
Henlow	Wi-fi	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bedford, England

Latest outage, problems and issue reports in Bedford and nearby locations:

• 
  John Aitken (@johnait72020789) reported 8 minutes ago from Stotfold, England

  @virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.

• 
  Jason Flynn 💙 (@jasondflynn) reported 9 minutes ago from Letchworth Garden City, England

  @virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia

• 
  Jason Flynn 💙 (@jasondflynn) reported 10 minutes ago from Letchworth Garden City, England

  @virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?

• 
  gary jackets (@garyjackets) reported 10 minutes ago from Biggleswade, England

  Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !

• 
  Jason Flynn 💙 (@jasondflynn) reported 11 minutes ago from Letchworth Garden City, England

  @virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?

• 
  Jason Flynn 💙 (@jasondflynn) reported 17 minutes ago from Letchworth Garden City, England

  @virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia

• 
  Roy Long (@Roy_Long) reported 23 minutes ago from Clapham, England

  @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

• 
  Jason Flynn 💙 (@jasondflynn) reported 27 minutes ago from Letchworth Garden City, England

  @virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you

• 
  Kefaloniaman23 (@KevinSaunders23) reported 27 minutes ago from Flitwick, England

  @virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???

• 
  _xshanmt8 (@_xshanmt8) reported 32 minutes ago from Bedford, England

  @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

• 
  Tyler Quantrill (@TylerQ2001) reported 33 minutes ago from Rushden, England

  @virginmedia broadband down? Woke up with it connected but not working at all?

• 
  Karin & Stanley ☕🍰😷♒ (@TeaforKarin) reported 36 minutes ago from Rushden, England

  @virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks

• 
  Craig (@Jagercraig) reported 36 minutes ago from Saint Neots, England

  @virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected

• 
  Jason Flynn 💙 (@jasondflynn) reported 36 minutes ago from Letchworth Garden City, England

  @virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail

• 
  Tyler Quantrill (@TylerQ2001) reported 37 minutes ago from Rushden, England

  @virginmedia No known issues in the area, and then the services test doesn’t work either? 😕

• 
  _xshanmt8 (@_xshanmt8) reported 39 minutes ago from Bedford, England

  @JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬

• 
  Jason Flynn 💙 (@jasondflynn) reported 44 minutes ago from Letchworth Garden City, England

  @virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?

• 
  John Aitken (@johnait72020789) reported 54 minutes ago from Stotfold, England

  @virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.

• 
  Weanie4🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Weanie4) reported 58 minutes ago from Stotfold, England

  @virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days

• 
  Jason Flynn 💙 (@jasondflynn) reported 59 minutes ago from Letchworth Garden City, England

  @virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicky Nangle (@VictoriaNangle) reported 3 minutes ago from Brighton and Hove, England

  @virginmedia After over 3 hours and on my 3rd agent I managed to report it. The call was a scam, saying that my wifi was too slow and trying to get to my laptop. When I twigged and refused they became abusive and threatened physical abuse.

• 
  Mark Thompson (@thompsonmark_) reported 3 minutes ago from Greenock, Scotland

  @virginmedia @DanRoPo I am also having this problem. 7 times since 8am this morning on my landline!!!!!

• 
  Max/Magnus Joss (@magnusjoss) reported 4 minutes ago from Glasgow, Scotland

  @virginmedia It's not an area issue; you prematurely closed my account on the wrong date as I'm moving house and the team members handling the cancellation put the wrong date in. I phoned customer service yesterday morning and was able to be reconnected, it's fixed now.

• 
  ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported 6 minutes ago from Bolton, England

  @virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?

• 
  Dermot Keenan (@DermieK) reported 7 minutes ago from Fingal County, Leinster

  Great @VirginMediaIE @virginmedia @VirginMediaIEPR going into day 14 without full service. #BringOnAmazing more like #BringOnDisaster I wouldn’t recommend Upgrading to their new service #360box

• 
  jamesdgreen (@jamesdgreen02) reported 12 minutes ago from Bedford, England

  @virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2

• 
  Naveed Ahmad (@NaveedA59768055) reported 14 minutes ago from Ilford, England

  @virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?

• 
  IDIC (@CharlieIDIC) reported 15 minutes ago from Kirkby, England

  @virginmedia yet again pushed over to tech as my recurring problem has recurred. Yet again no response #fedup #keyworkers

• 
  Mr Lorraine (@MistaLorraine) reported 16 minutes ago from Kingston upon Thames, England

  Why is @virginmedia sending a message that they are having trouble connecting me to the internet like I’m the problem ...

• 
  Wesley Bennett-Pearce (@wesleypearce) reported 17 minutes ago from Salford, England

  @virginmedia Thank you. This is the 4th fault in as many days. I’m sure it will come back soon, but repeated loss of service is incredibly disruptive when we’re all trying to work from home during the new lockdown.