Virgin Media outages and service status in Bedford, England

Problems in the last 24 hours in Bedford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bedford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bedford, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Henlow, Saint Neots, Rushden, Flitwick, Letchworth Garden City, and Olney.

City	Problem Type	Report Time
Bedford	Internet	7 hours ago
Bedford	Internet	2 days ago
Henlow	Internet	2 days ago
Saint Neots	Internet	3 days ago
Bedford	Internet	4 days ago
Bedford	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bedford, England

Latest outage, problems and issue reports in Bedford and nearby locations:

• 
  Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported 4 minutes ago from Bedford, England

  @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

• 
  _xshanmt8 (@_xshanmt8) reported 7 minutes ago from Bedford, England

  @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

• 
  Jason Flynn 💙 (@jasondflynn) reported 7 minutes ago from Letchworth Garden City, England

  @virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia

• 
  ✨kate✨ (@ushererofsouls) reported 9 minutes ago from Harlington, England

  @virginmedia Hi. I can see there’s an ongoing issue with the TV in my area with fix date of 1600hrs 25th. This has been going on for over a week now & the blips/surges through the box & it constantly resetting is becoming really annoying & has even taken the wifi out sometimes.

• 
  Matt Lucas (@MattLucasTweets) reported 10 minutes ago from Bedford, England

  Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call

• 
  Let's get back to normal #KBF (@TMITV19) reported 10 minutes ago from Bedford, England

  @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

• 
  John Aitken (@johnait72020789) reported 14 minutes ago from Stotfold, England

  @virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.

• 
  Jason Flynn 💙 (@jasondflynn) reported 17 minutes ago from Letchworth Garden City, England

  @virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia

• 
  Jason Flynn 💙 (@jasondflynn) reported 24 minutes ago from Letchworth Garden City, England

  @virginmedia @mouthwaite Hi John; just jumping in on this. You really need to start advising customers properlyit doesn’t matter how many technicians visit it won’t solve the problem of the poor standard router and your default settings.

• 
  maggie.todd@live.co. (@maggietodd10) reported 25 minutes ago from Letchworth Garden City, England

  @virginmedia We can’t use landline because of fault. Tried mobile - no response. We shouldn’t have to keep reporting. You know there is a problem. Fix it please.

• 
  Grumpy garage man ! (@RustyOldBanger) reported 27 minutes ago from Sandy, England

  @kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞

• 
  James (@Lardyda44) reported 34 minutes ago from Biggleswade, England

  @virginmedia Customer Services....

• 
  Jason Flynn 💙 (@jasondflynn) reported 35 minutes ago from Letchworth Garden City, England

  @virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2

• 
  Nick Simons (@NICKJSIMONS) reported 38 minutes ago from Bedford, England

  @virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.

• 
  Roy Long (@Roy_Long) reported 41 minutes ago from Clapham, England

  @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

• 
  Garry Solomon Photography (@gsolomonphoto) reported 41 minutes ago from Rushden, England

  @virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?

• 
  lee hamilton (@l_m_h_76) reported 46 minutes ago from Stotfold, England

  @virginmedia your #internet is absolutely diabolical you may offer the fastest speed but pointless without a decent service

• 
  Chris Walker (@chris87uk) reported 46 minutes ago from Wootton, England

  @virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent

• 
  Su Felce (@swimmingsu) reported 49 minutes ago from Cardington, England

  @virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...

• 
  Antony Styles (@AntonyStyles5) reported 56 minutes ago from Bedford, England

  @virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Skihippy loves flops (@skihippy) reported 4 minutes ago

  @PeteUK7 @virginmedia When my grandfather died and my dad tried to cancel his phone contract, the company said they needed the written approval of the contract owner. My dad said that this will be difficult because he’s already buried and the grave has a pretty heavy stone cover…

• 
  carol stevens (@CarolSTilly) reported 4 minutes ago

  @virginmedia horrendous problems trying to sort our boxes before 2 June. Tried speaking to someone, tried app, tried QR code. What happens if this isn’t done by 2 June. Need urgent help. Not impressed

• 
  Miles (@milesc2003) reported 5 minutes ago

  @virginmedia Hi again Virgin, why does it look like my engineer appt has been cancelled? And good to know that there is a wider issue in the area.

• 
  On The Right Side (@antiprotests) reported 11 minutes ago

  @PeteUK7 @virginmedia I’m sorry for your loss, this interaction with @virginmedia just goes to show how “important” the customer journey is to all of the big communications companies. They are just interested in new customers and have little care or empathy with their existing customers.

• 
  Rick Barrow (@TheGreenBarrow) reported 11 minutes ago

  @virginmedia And then I get through for a phone call and then disconnected again. I'm boxing your equipment up and all will be returned even though I'm two months into new contract. Had nothing but trouble with it for this duration

• 
  phillip stapley (@phillipstapley) reported 14 minutes ago

  @virginmedia response to my problem is terrible.. Please contact me!!

• 
  Mkkoll.eth 🏴󠁧󠁢󠁳󠁣󠁴󠁿🌊🏆 (@Mkkoll) reported 14 minutes ago

  @virginmedia @PeteUK7 This is what happens when you farm out yoir customer service to third worlders who run your 'support' until lunchtime then phone scams in the afternoon.

• 
  Chris W (@wilcochris) reported 14 minutes ago

  @HermettiXX @PeteUK7 @virginmedia You clearly care enough to comment. ******* stupid ****!

• 
  Steven Dale (@steven_dale) reported 15 minutes ago

  @virginmedia I have been locked out of "My Virgin Media” account since February, phoned 4 times and get nowhere they say they filled in a form and in 5 days it will unlock, never does. Means I have no access to sky sports, Virgin TV Go, and the new TNT Sports via HBO Max!!!

• 
  Scarlett Shaw (@ScarlettShaw) reported 18 minutes ago

  @virginmedia Unless you’re going to assist me in fixing your software updates, I don’t see what you can do. But it’s a big problem not being able to rely on your box to record what I’ve asked it to because your constant software updates keeps wiping them.