Virgin Media Outage Report in Bedford, England
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The latest reports from users having issues in Bedford come from postal codes MK42 and MK41.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bedford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bedford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bedford, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Biggleswade, Shefford, Wellingborough, Letchworth Garden City, Flitwick, Kempston, Wollaston, Olney and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Biggleswade |
Internet | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
||
| Shefford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bedford, England
Latest outage, problems and issue reports in Bedford and nearby locations:
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia The specific issue isn’t on the site
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia No, I have done that countless times since yesterday morning and the issue isn’t being resolved. I’m not doing it again
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail
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Paul Gray
(@PaulGrayDJ) reported
from
Flitwick, England
@virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia Yes I’ve done the factory reset and still having issues. Sky boxes need to be reconnected to wifi every day and I’ve checked it all out with Sky and it’s not a Sky problem. It’s a Virgin wifi issue.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
Can honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia having major issues with my broadband.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sundas Mohammad
(@sundas________) reported
@virginmedia Why as a customer I can not get through to any agents, not by email, text or phone? This makes me feel as though I am being ripped off for money during a GLOBAL PANDEMIC!
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craig w
(@craigw111) reported
@Ofcom @virginmedia Thank you, I have made a complaint to virgin. I merely wanted to downgrade my package to broadband only, they have made it impossible. I will be in touch if it doesn't get resolved. 👍🏻
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Matt Downey
(@DowneyMatt) reported
@virginmedia Hello. I wish to cancel my broadband & tv contract. Unfortunately your website is less than useful and your call centre tells me to callback later. Please help
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MICHELLE☀️
(@mlhg0040) reported
@virginmedia looking at all the comments on here... it seems this is common practice to hang up on your paying customers.... its simply not good enough! Time and Time again this has happened today I'm at the end of tether now 😠
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Customer Service
(@vmbusinesshelp) reported
@AniKaprekar @virginmedia @vmbusiness Hello, thanks for getting in touch, sorry to hear this. Please can you give the customer care team a call to discuss this. They can be reached on this number: 0800 052 0800
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Natalie Owen
(@natalieowen2924) reported
@angela_royle @virginmedia We are having the same problem, we are leaving them for the same reason.... But 'surprisingly' can't get through to them... We got through to one person after 40 mins... Then they told us they would have to put us on hold to talk to another person... We are still on hold..
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Peter Noddy
(@NoddyPeter) reported
@virginmedia carry on taking your money even after you cancel your subscription
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Caz
(@Ca33ieKins) reported
@virginmedia I've lost connection again so have decided to call it a day as fed up with keep losing work. Don't understand what the problem is. Having to constantly re-connect all the time. Not good.
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Gerry Whittington
(@GwManheim) reported
@virginmedia So 3 technical calls failed to fix the issue, a physical engineer failed to fix the issue. I finally talk to a chap in your Glasgow help desk on 4th Jan who agrees with his supervisor to cancel the agreement meant to start on 5th Dec and quash any invoice as service failed.
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Philip Paul Bentham
(@Philip_Bentham) reported
@virginmedia YOU LOT ARE UNBELIEVABLE. iF THERE WAS AN AWARD FOR LIYING YOU WOULD WIN HANDS DOWN. Just recieved an email saying they have close my complaint. They said they had tried to ring, virgin and the mother in law are the only ones with the number. virgin rang twice this week.