Virgin Media Outage Report in Bedford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bedford come from postal codes MK42, MK41, MK40, MK43 and MK45.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bedford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bedford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bedford, England
The most recent Virgin Media outage reports came from the following cities: Biggleswade, Bedford, Henlow, Rushden, Shefford, Letchworth Garden City, Flitwick, Wellingborough, Warrington and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bedford, England
Latest outage, problems and issue reports in Bedford and nearby locations:
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StMirrenDaft @virginmedia @mat_fraser One of the key issues is their router. It’s rubbish and has programming which means main signal isn’t direct for WiFi. I had this problem; buy another router and turn Virgin one into modem. It solved my problem.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @mouthwaite Hi John; just jumping in on this. You really need to start advising customers properlyit doesn’t matter how many technicians visit it won’t solve the problem of the poor standard router and your default settings.
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia *poor
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Trushār Patel
(@trushar108) reported
from
Wellingborough, England
@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@Lindzell_LFC @virginmedia It’s their router. All the calls in the world won’t change the problem. You can buy a new router abs connect it to the Virgin one. Worked for me.
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Tony
(@tony_cop) reported
from
Ampthill, England
@LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@VisctFishpond @virginmedia I had similar problems to you; got the runaround from Virgin. Lots of research done and the issue is almost certainly the router. You can buy a third-party router and turn the virgin router into a modem. Solved all my problems. Worth a try.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@AdamDea29742908 @virginmedia But buying one between £50 and £200 will probably suit most and if it turns out it doesn’t solve your problems it hasn’t broken the bank. I went for an Asus one at about £120. Netgear is another strong brand. I had poor WiFi for years and it was a massive improvement. 2/2
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Chris Belcher
(@PC_Lawyer) reported
from
Letchworth Garden City, England
@virginmedia broadband down again in SG6 ... makes home working a pretty frustrating experience!
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Maria-Luisa Prezio
(@Tranquil_Maria) reported
from
Letchworth Garden City, England
@virginmedia The absolute worst customer service I’ve ever experienced. Changing a minor detail impossible!!!
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia You do realise that the majority of messages sent to you are people complaining that your Wi-Fi is very poor? So perhaps concentrate on that for existing clients rather than pushing new sales? Poor router is the issue. #slowerfaraway
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cal.
(@Cal_1996) reported
@virginmedia So when I asked what happens with my complaint I was told nothing, because there is nothing they can do for me
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Ashley Sinclair
(@ashmsinclair) reported
@virginmedia Yes, but when I'm not receiving the services I am paying for due to repeated outages in my elderly mother's home, I'm not that delighted to pay £250 to stop receiving a service which YOU aren't delivering. You're not honouring the terms of our contract, why should I?
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Anthony
(@anth9698miley) reported
@virginmedia I’ve been hung up on again. Currently on hold again. See photo. Could really do with some help. Supposed to have internet today but it’s been moved until after Christmas. Can anyone please help??? All I need is a dongle!!!
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Gita
(@gitaindaaah) reported
@asabfb @virginmedia Hey we have the same problem
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Jamessy
(@jamessy69) reported
@virginmedia Given the lack if success, I stupidly believed that the fact that an engineer had to come out 6 days later to fix the issue was a big clue that I had no service. Silly me...
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Love, Luke
(@lukeisfantasy) reported
@asabfb @virginmedia well that's never going to happen
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•ryan• 📌
(@pxnk_skxes) reported
@asabfb @virginmedia we switched from EE cause it was supposed to be better but it’s so much worse, bad wifi was better than no wifi
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goonerray
(@goonerray67) reported
@virginmedia Your service is terrible,my WiFi has been playing up for months and I can’t get technical support,I will be leaving when my contract ends,to anyone considering getting Virgin don’t bother.
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Cal.
(@Cal_1996) reported
@virginmedia They said the price had changed since I upgraded, but on the website it says it’s a ‘one month add one’ nothing to say they can charge me extra if I cancel it. I told them this isn’t in my contract and the ‘manager’ told me there’s nothing they can do
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Simon Bradford
(@SiBradford) reported
@virginmedia No. Engineer was great. There’s an external cable problem. I’ve tried 6 more times to get through on the phone without luck. How am I supposed to discuss my contract??