Virgin Media Outage Report in Clapham, Bedford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Clapham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clapham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Clapham, Bedford, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Biggleswade, Shefford, Milton Keynes, Biggleswade, Flitwick, Henlow and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Phone | |
| Biggleswade |
Wi-fi | |
| Shefford |
Wi-fi | |
| Shefford |
Wi-fi | |
| Biggleswade |
Wi-fi | |
| Shefford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Clapham, England
Latest outage, problems and issue reports in Clapham and nearby locations:
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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Roy Long
(@Roy_Long) reported
from
Clapham, England
@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Karin & Stanley ☕🍰😷♒
(@TeaforKarin) reported
from
Rushden, England
@virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Dom O'Riley
(@domoriley) reported
from
Milton Keynes, England
@virginmedia And @virginmedia another point.. you say you offer compensation when your service fails.. not charging me for something you aren’t delivering is NOT compensation.. like going to a restaurant and being told we won’t be charging u for the food we won’t serve!! A disgrace
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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Derek Welton
(@ampthillweltond) reported
from
Milton Keynes, England
@virginmedia can I be advised how to get on web chat please to sort my bills out help@needed asap please
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Kefaloniaman23
(@KevinSaunders23) reported
from
Flitwick, England
@virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Weanie4🇬🇧🏴
(@Weanie4) reported
from
Stotfold, England
@virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days
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Tyler Quantrill
(@TylerQ2001) reported
from
Rushden, England
@virginmedia broadband down? Woke up with it connected but not working at all?
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Tyler Quantrill
(@TylerQ2001) reported
from
Rushden, England
@virginmedia No known issues in the area, and then the services test doesn’t work either? 😕
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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Auntie Bex ✨
(@Bexxy1976) reported
from
Milton Keynes, England
@KathrinaPerry @virginmedia Think they’re all down, BT and Sky not working here in MK either 😬!! #Outage
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Wells
(@peterkwells) reported
@puntofisso @thedatacity will have come across this problem (some telco egs, VirginMedia are in Hook, EE Hatfield, 3 Maidenhead, O2 Slough, Vodafone - a HQ in Paddington but campus is in Newbury)
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DEBS WILD
(@debswild) reported
Today's "oh boo" is at @virginmedia Got new kit because pixelating screen was getting unbearable. Annoyingly had to buy an HDMI splitter that requires me manually clicking to change from tv to Apple Fire Stick. Worst of all, all my recordings have gone! Gutted!😩
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Ross R MacLean
(@jamboross) reported
@SkyUK What an absolute joke!!! 20 years I've been with you, preferring your service to @virginmedia, but YOUR engineer, who I waited 2 weeks on, says that my SKY should be cancelled immediately. Then I get a woman calling who could barely speak English saying she'll disconnect!
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𝕟𝕖𝕒𝕝
(@chocoboneal) reported
@virginmedia scam calls from 01420358001, claiming to be you. you should block this number on the network level
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Mirren Fischer
(@hobotect) reported
@virginmedia Many phone calls and emails back and forth, but the gist: you said you were sending packaging for the router. It never arrived. Tried to rebook it, but to do so I have to log into my account...which I haven't had for 18 months. No way to contact you. Threatening emails from you.
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ShiggyShoggs
(@SShoggs) reported
@virginmedia @krysten_coombs Worst service in history !! Been waiting 3 months for your team to install and still unable to update me on whats going on.. how can one company hire so many incompetent people and provide such a trash customer service.
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Anthony Romano
(@Il_Diavolo88) reported
@virginmedia still no landline. Since 7 Aug I have been waiting to be connected with something I am paying for. chats and hours of calls later (all recorded) and being told 24-48 hrs for porting. Enough. Ref numbers and ticket raises doing nothing just stonewalling. @Ofcom can you help?
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Michael Hartt
(@Michael_Hartt) reported
@virginmedia Follow-up to this is that after five hours on Saturday of swapping boxes, new box not working with my account, engineer taking back new box and leaving old one, I had no TV signal this morning - and now Virgin Media need to send a new box. You cannot make it up!
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Allan
(@StMaxsHeadband) reported
@Jaack I know that virgin media are terrible if that helps
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Laura Royal (was Knight)
(@LauraKnight1981) reported
@virginmedia @MoneyTelegraph consistent problems on 500mb, get zero coverage outside room hub is in. Hub replaced. Worse than last. Virgin won’t do anything to help, stuck in contract. Was told to get a mesh system put in. Awful awful service. I want this investigated.