Virgin Media Outage Report in Clapham, Bedford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Clapham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clapham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Clapham, Bedford, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Milton Keynes, Wellingborough, Flitwick, Biggleswade, Saint Neots and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
TV | |
| Milton Keynes |
Total Blackout | |
| Bedford |
TV | |
| Bedford |
TV | |
| Milton Keynes |
Internet | |
| Milton Keynes |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Clapham, England
Latest outage, problems and issue reports in Clapham and nearby locations:
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia *poor
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Privatenugget
(@Privatenugget2) reported
from
Irthlingborough, England
@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
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Trushār Patel
(@trushar108) reported
from
Wellingborough, England
@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Nick Simons
(@NICKJSIMONS) reported
from
Bedford, England
@virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.
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Dom O'Riley
(@domoriley) reported
from
Milton Keynes, England
@virginmedia And @virginmedia another point.. you say you offer compensation when your service fails.. not charging me for something you aren’t delivering is NOT compensation.. like going to a restaurant and being told we won’t be charging u for the food we won’t serve!! A disgrace
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RVNS Artik - Marcos
(@xArtik) reported
from
Milton Keynes, England
@DarkDroid__ @Jukeyz @virginmedia I have Hyperoptic and really is the way. Takes literally minutes to get all activated & never had any issues in 8 months with it.
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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Tony
(@tony_cop) reported
from
Ampthill, England
@LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ann Mehigan
(@anniemehigan) reported
I watched @virginmedia “Don’t Look Back In Anger” 2004 tonight & cannot get the Brian Murphy case out of my head. The poor young guy & his poor family, he never went home and they never got justice 💔
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Sam Simpson
(@AggroOddish) reported
@virginmedia It was a manned install - the pre-install is what has been delayed multiple times. We have now had to go with another provider (working from home requirements) and just need to cancel.
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Jesse Bryce
(@jesseb4me) reported
Hey @virginmedia trying to change my password on my account with you, and you only allow 10 characters, with no special characters. Means some secure password generators can’t help! Why don’t you allow more complex passwords?
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James Ian Gray 💙
(@JamesIanGray) reported
@chilly_spurs @virginmedia We've got the opposite issue, it keeps deleting everything and resetting. I wish @virginmedia would sort out #360TV as it's becoming a nightmare.
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Anne-Marie Fleming
(@AMFleming) reported
@virginmedia your customer service is getting worse - mistake by VM (admitted) cost me £17:50. The refund which I fought for is Goodwill I’m told ? Outrageous .
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🐏 🏳️🌈 🖤 Coops 🖤 🏳️🌈 🐏 💙
(@Coops_011287) reported
@virginmedia why is your WiFi so bad and inconsistent?? Goes down every day without fail yet all we're offered is an upgrade or a pay per month booster. Btw I already have a booster and it makes no bloody difference!! #crapwifi
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Conor
(@ConorA96_) reported
@virginmedia Sort it out 2 nights on the bounce with unstable internet, actual joke
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George Shepherd
(@shepherdgeorge1) reported
@virginmedia doesn’t work, always cuts out and have recived the worst customer support. Please can you get back to me with a solution as we are being ripped off.
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natasha
(@natasha12002) reported
Had to buy 60GB of data over the last 3 months because of your awful wifi. @virginmedia The service checker says it’s fine though, and I can’t even login or restart the router because I don’t have one- my wifi is provided through my landlord.
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Sasha Reed
(@SashaReed92) reported
Virgin media broadband down again in Ballsbridge Dublin! Is this service a joke?? Shittiest broadband I have ever subscribed to. @VirginMediaIE