Virgin Media Outage Report in Sandy, Central Bedfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sandy, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sandy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Sandy, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Bedford, Biggleswade and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City |
TV | |
| Letchworth Garden City |
Wi-fi | |
| Bedford |
Phone | |
| Letchworth Garden City |
||
| Letchworth Garden City |
Internet | |
| Letchworth Garden City |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sandy, England
Latest outage, problems and issue reports in Sandy and nearby locations:
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Chris Belcher
(@PC_Lawyer) reported
from
Letchworth Garden City, England
@virginmedia broadband down again in SG6 ... makes home working a pretty frustrating experience!
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Kefaloniaman23
(@KevinSaunders23) reported
from
Flitwick, England
@virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia Landline is still NOT working. Try ringing yourself.
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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Maria-Luisa Prezio
(@Tranquil_Maria) reported
from
Letchworth Garden City, England
@virginmedia The absolute worst customer service I’ve ever experienced. Changing a minor detail impossible!!!
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia It’s not specific to me; and to be honest I’m not really bothered. The problem is your marketing 5G phones in areas that don’t have 5G which is affectively mis-selling. Probably something you should look into.
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia We can’t use landline because of fault. Tried mobile - no response. We shouldn’t have to keep reporting. You know there is a problem. Fix it please.
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Roy Long
(@Roy_Long) reported
from
Clapham, England
@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia This problem was reported 11th November 2021. You promised to correct the problem by 18th November.
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Iggle Piggle Guinea Pigs
(@PigsIggle) reported
from
Letchworth Garden City, England
@virginmedia service is rubbish , I pay £90 a month for flms to buffer every 3 seconds ..so frustrating
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Weanie4🇬🇧🏴
(@Weanie4) reported
from
Stotfold, England
@virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pepetideo
(@pepetideo) reported
@virginmedia He is coming this week. But the issue is not with my equipment. Just right now accessing your status page from another internet provider and inputing my post code and account i get a message saying you cant check status. Why would that be if the issue is internal to my gear?
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Kyle
(@KyleRiley94) reported
@virginmedia The "chat now" button just doesn't work sadly.
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nick blakeston
(@NickNickieb) reported
@virginmedia Had tech issues since day one. One women said ' we ate having issues aswell there is nothing I can do good bye and put the phone down. Thay all this without getting started on issue today
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brenda
(@brepol) reported
@virginmedia Yes I've checked the service status checker. It says broadband and phone are fine but they are not
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Adey
(@Rosemar67868025) reported
@brightonsnapper @VodafoneUK I get them from time to time. They claim to be from @virginmedia offering upgrades to the latest iPhone or Samsung. Never managed to pinpoint them to an actual address as they're using a fake UK landline but have Indian or East Asian accents
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Stepan Slavin
(@Steppysl) reported
@virginmedia Does the service status line use the same system as the online checker? The online checker is constantly sending mixed messages and often doesn't work at all.
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Nneka
(@Neeks1600) reported
@virginmedia Might be a coincidence that the day after someone claiming to be from @virginmedia I have no internet. I wouldn’t give my personal details to the person on the phone and when I call on 20.12.22, I’m told I won’t have any broadband for 9 days. Customer service was not helpful
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Rahim Mastafa
(@SugarBoxStudios) reported
@McN_lty @virginmedia Yeah sucks as this is the week before Christmas and I have to finish my work...
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Damien Harrington
(@Damien180H) reported
Hello @VirginMediaIE I'm inside in my elderly neighbors house because they have no sound coming from there TV for Virgin media. The DVD player sound is working fine so I presume it's a problem with the virgin media box. They are panicking that they will have no TV for Xmas.
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Pepetideo
(@pepetideo) reported
Once again. I lose another day of internet service with @virginmedia And they status page is unable to tell me why... But you call them and all they say is that the problem is with my equipment. Bollocks. The worse internet provider i ever had. Avoid at al costs...