Virgin Media Outage Report in Sandy, Central Bedfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sandy, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sandy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (30%)
-
Wi-fi (11%)
-
Total Blackout (10%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Sandy, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Saint Neots, Bedford, Letchworth Garden City, Baldock, Flitwick, Henlow, Ampthill and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Saint Neots |
Wi-fi | |
| Bedford |
Internet | |
| Saint Neots |
Wi-fi | |
| Bedford |
Internet | |
| Bedford |
Wi-fi | |
| Bedford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sandy, England
Latest outage, problems and issue reports in Sandy and nearby locations:
-
Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
-
Maria-Luisa Prezio
(@Tranquil_Maria) reported
from
Letchworth Garden City, England
@virginmedia The absolute worst customer service I’ve ever experienced. Changing a minor detail impossible!!!
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@Lindzell_LFC @virginmedia It’s their router. All the calls in the world won’t change the problem. You can buy a new router abs connect it to the Virgin one. Worked for me.
-
Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia *poor
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @mouthwaite Hi John; just jumping in on this. You really need to start advising customers properlyit doesn’t matter how many technicians visit it won’t solve the problem of the poor standard router and your default settings.
-
Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
-
Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
-
James Denton (pen)
(@Denton_james) reported
from
Whaddon, England
@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@AdamDea29742908 @virginmedia But buying one between £50 and £200 will probably suit most and if it turns out it doesn’t solve your problems it hasn’t broken the bank. I went for an Asus one at about £120. Netgear is another strong brand. I had poor WiFi for years and it was a massive improvement. 2/2
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StMirrenDaft @virginmedia @mat_fraser One of the key issues is their router. It’s rubbish and has programming which means main signal isn’t direct for WiFi. I had this problem; buy another router and turn Virgin one into modem. It solved my problem.
-
Petar Kralev
(@PetarKralev) reported
from
Fen Drayton, England
@virginmedia Another bot service that resolve nothing ! Thanks but no thanks
-
Tony
(@tony_cop) reported
from
Ampthill, England
@LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles
-
GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia It’s not specific to me; and to be honest I’m not really bothered. The problem is your marketing 5G phones in areas that don’t have 5G which is affectively mis-selling. Probably something you should look into.
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia You do realise that the majority of messages sent to you are people complaining that your Wi-Fi is very poor? So perhaps concentrate on that for existing clients rather than pushing new sales? Poor router is the issue. #slowerfaraway
-
Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@VisctFishpond @virginmedia I had similar problems to you; got the runaround from Virgin. Lots of research done and the issue is almost certainly the router. You can buy a third-party router and turn the virgin router into a modem. Solved all my problems. Worth a try.
-
Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
-
Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
-
Chris Belcher
(@PC_Lawyer) reported
from
Letchworth Garden City, England
@virginmedia broadband down again in SG6 ... makes home working a pretty frustrating experience!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
shizelle.
(@shizelle_) reported
If your crappy internet makes me miss a PREMIER LEAGUE OPENER WITH MY TEAM @virginmedia MAY YOU NEVER KNOW PEACE AGAIN
-
Anita
(@Anitajenta) reported
@virginmedia In what world is keeping people waiting on the phone for a reply for three hours good customer service? My daughter has been trying to cancel broadband for several days now….. is this how you make your money? Make it impossible to cancel and then bill people???
-
Dr Fox
(@DrNFox) reported
@virginmedia My father’s email has been ignored this afternoon as has my own. No help today as far as I am aware.
-
The Linesman
(@thelinesman78) reported
@virginmedia NOTHING to do with my complaint.
-
AA Photography
(@AdnaniAyad) reported
@virginmedia How long does it take to fix a fault? Last time it took until the next day. This is absurd
-
Louise Crowe
(@LouC8416) reported
@virginmedia service completely out in RH11. The link sent for sercice updates isn't working either!! Seriously annoying, what are you going to do to compensate customers 🙄
-
kenneth bailey
(@kenneth89844043) reported
@virginmedia Not that I can see, spoke to someone in customer service today on my mobile again told back on by 18.00, told her my neighbour 30 yards away same postcode still has service, if this is improving then not very good
-
Razvan 🇮🇨
(@RazvanLUFC) reported
@UndisputedLTG Mines virgin media .. complained many times but the best they do is say sorry then hang up
-
The Linesman
(@thelinesman78) reported
@virginmedia I have renewed my m100. I was MEANT to go to volt sim but virgin ordered the wrong one. It was then ME who had to be bounced between O2 and virgin both saying the can see the problem and the non volt sim would need to be cancelled but they both said it was the other company
-
The Linesman
(@thelinesman78) reported
@virginmedia So back to my original tweet. The most useless customer service award goes to virgin media