Virgin Media Outage Report in Sandy, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Sandy, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sandy, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Sandy, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Flitwick, Henlow, Biggleswade, Shefford, and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford
|
Wi-fi | 1 day ago |
|
Flitwick
|
Internet | 5 days ago |
|
Bedford
|
6 days ago | |
|
Henlow
|
Wi-fi | 8 days ago |
|
Bedford
|
Internet | 9 days ago |
|
Bedford
|
Internet | 11 days ago |
Community Discussion
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Virgin Media Issues Reports Near Sandy, England
Latest outage, problems and issue reports in Sandy and nearby locations:
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia
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Craig (@Jagercraig) reported from Saint Neots, England@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia
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gary jackets (@garyjackets) reported from Biggleswade, EnglandWell done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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Roy Long (@Roy_Long) reported from Clapham, England@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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_xshanmt8 (@_xshanmt8) reported from Bedford, England@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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Weanie4🇬🇧🏴 (@Weanie4) reported from Stotfold, England@virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
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_xshanmt8 (@_xshanmt8) reported from Bedford, England@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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John Aitken (@johnait72020789) reported from Stotfold, England@virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.
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Craig (@Jagercraig) reported from Saint Neots, England@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?
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Kefaloniaman23 (@KevinSaunders23) reported from Flitwick, England@virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???
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John Aitken (@johnait72020789) reported from Stotfold, England@virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.
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John Aitken (@johnait72020789) reported from Stotfold, England@virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.
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Craig (@Jagercraig) reported from Saint Neots, England@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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neil hutchinson (@baronvonhutch) reported@virginmedia 😩 They’re useless. They once tried to sell me a booster! I had an engineer visit a couple of weeks ago and all was fine afterwards for a few weeks. Looks like I’ll be switching provider as this is ridiculous service. Thanks anyway
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Mohammed Hafejee (@hafejee7) reported@Collectwo Now that they’re part of @virginmedia, not surprised at all. Can’t wait for my contract to finish with @O2. Never want anything to do with them or Virgin ever again.
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Owen Moon (@OwenRMoon) reported@virginmedia No confirmatory texts, but was assured by the customer service rep on the phone it was the 1600 - 1900.
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Jeff Forshaw (@JeffForshaw) reported@virginmedia Yes - even the engineer who visited before used his special phone and had the fault. He said this was SOFTWARE issue and fixed but that was no voice mail enabled but when enabled same issue …
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Joanne Fallon (@Jo8Pink) reported@virginmedia Amber. But it’s not an issue right now. It’s intermittent but regular
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Tommaths in Museums AMIMA (@TeaKayB) reported@virginmedia I was pointed towards contacting support for this info after reading posts in the community forums which directed others who wanted that info to do the same.
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Ben O'Leary (@BenOle92) reported@virginmedia That is exactly what I want to avoid. Speaking with agents who try to sign you up on a better deal. Your broadband is dreadful. I want to be able to just cancel without the need to be passed to multiple departments.
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Owen Moon (@OwenRMoon) reported@virginmedia It was after 1700 I think but never got any confirmatory emails. I was on hold to arrange it for a good couple of hours on the weekend.
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NerdRants (@NerdsRants) reported@virginmedia So new customers pay HALF of what loyal customers get? And if a loyal customer doesn’t want to be ripped off they need to waste their time and contact you? How disgusting.
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Ben (@benriddell) reported@virginmedia I'm on hold for an update to what's happening with my TV service. When will it be fixed for LE4 8GT?