Virgin Media outages and service status in Sandy, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sandy, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 21, 12:29 PM GMT+1.
- Internet (46%)
- Wi-fi (31%)
- E-mail (15%)
- TV (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sandy, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sandy, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sandy, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Letchworth Garden City, Henlow, Flitwick, Biggleswade, Shefford, and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford
|
1 day ago | |
|
Henlow
|
Internet | 3 days ago |
|
Bedford
|
Wi-fi | 3 days ago |
|
Bedford
|
Internet | 4 days ago |
|
Letchworth Garden City
|
Internet | 5 days ago |
|
Letchworth Garden City
|
Internet | 8 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sandy, England
Latest outage, problems and issue reports in Sandy and nearby locations:
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John Aitken (@johnait72020789) reported from Stotfold, England@virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.
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Nate-su Dragneel 🔥 (@iNathanM) reported from Letchworth Garden City, England@MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia @mouthwaite Hi John; just jumping in on this. You really need to start advising customers properlyit doesn’t matter how many technicians visit it won’t solve the problem of the poor standard router and your default settings.
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail
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Stuart Paterson (@Gordonsalive200) reported from Bedford, EnglandAre there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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gary jackets (@garyjackets) reported from Biggleswade, EnglandWell done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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Kimberley Barnard (@Kimberley88) reported from Papworth Everard, England@virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.
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Craig (@Jagercraig) reported from Saint Neots, England@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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maggie.todd@live.co. (@maggietodd10) reported from Letchworth Garden City, England@virginmedia This problem was reported 11th November 2021. You promised to correct the problem by 18th November.
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Amit Puntambekar (@AmitP1992) reported from Fenstanton, England@IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.
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Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Chris Walker (@chris87uk) reported from Wootton, England@virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia You do realise that the majority of messages sent to you are people complaining that your Wi-Fi is very poor? So perhaps concentrate on that for existing clients rather than pushing new sales? Poor router is the issue. #slowerfaraway
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James Denton (pen) (@Denton_james) reported from Whaddon, England@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@StMirrenDaft @virginmedia @mat_fraser One of the key issues is their router. It’s rubbish and has programming which means main signal isn’t direct for WiFi. I had this problem; buy another router and turn Virgin one into modem. It solved my problem.
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?
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Roy Long (@Roy_Long) reported from Clapham, England@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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Jo Buxton (@JEM1429) reported from Biggleswade, England@virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over
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Clare grennan (@Clare55A) reported from Bedford, England@Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years
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_xshanmt8 (@_xshanmt8) reported from Bedford, England@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MouseMat (@andymousemat) reported@bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet
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Gadge (@gadgetweetin) reported@virginmedia last month I called up to specifically cancel my TV/BB/Phone contract which ends on 5th May, before the price triples. I started a new BB only contact. This morning I am infuriated to see my bundle has not been cancelled at all & I have been charged for it😡😡
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Therese (@Tesz) reported@virginmedia your services including your chat and your agents are hopeless. Please can I have an email address for a formal complaint about repeated loss of service
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Paul Parkin (@kingoftheshed) reported@virginmedia What? On and off for the past 8 days? It just went down again 5 minutes ago. Fix it and compensate me let me leave.
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Urm (@erm2urm) reported@virginmedia I'm trying to login to my account but I'm being asked to register thru Virgin/02? Why is it doing this?
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simon bennett (@felixeemopener) reported@virginmedia every weekend the signal drops. Every weekend “ intermittent signal in your area” EVERY WEEKEND… why can’t you fix this? Why is it still going on? Or do you want us to switch to community fibre??
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James Turpin (@mobily_uk) reported@virginmedia The dance has started... Had to cancel as the best offer was £130 per month. I have been offered £101 over the phone but still £35 more than current price.
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Fpity (@Fpityyyy) reported@virginmedia shut up all ur gonna do is boost my signal in reality it does fck all
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Adz (@MrAdz259) reported@virginmedia I was informed by a customer service rep, that my service would be disconnected on April 16th, after notifying on March 16th, that I had switched providers via one touch switch.
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John Mercer (@Merse2506) reported@virginmedia Hi I have been a VM customer for many years and have complained about my box s8nce you switched to a WiFi version. I get "buffering" and channel failed messages constantly. This happens and a low bandwidth message appears with tbe graphic even when the channel is still working.