Virgin Media Outage Report in Sandy, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sandy, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sandy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sandy, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Letchworth Garden City, Flitwick, Saint Neots and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Wi-fi | |
| Letchworth Garden City |
Wi-fi | |
| Letchworth Garden City |
Internet | |
| Letchworth Garden City |
Wi-fi | |
| Bedford |
Internet | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sandy, England
Latest outage, problems and issue reports in Sandy and nearby locations:
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
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Kerry-jane Rose
(@kerryrose34) reported
from
Eaton Socon, England
Damn bloody broadband is useless virgin media arghhhh
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia The specific issue isn’t on the site
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia No, I have done that countless times since yesterday morning and the issue isn’t being resolved. I’m not doing it again
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia why do I only get a notice saying channel failed when I watch sky sports channel live, I can watch any other channel you provide me and don’t have a issue. I have done everything that you tell me to do but it still keeps happening.
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
Can honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?
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Paul Gray
(@PaulGrayDJ) reported
from
Flitwick, England
@virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Hindle
(@DarrenHindle1) reported
@virginmedia First payment no bill was issued until the payment was taken virgin mobile admitted as much and gave me this month free but that didn't help me this month I was told it couldn't be returned to me at all hence the free month. But I was still left out of pocket and now without tv
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Ann
(@annied1985) reported
@VirginMediaIE any idea why virgin media box is acting up? Error 2010 coming up and most channels not showing. Also errors when recording. Did the reboot and no joy!
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☩ RYVN ☩
(@Inked_Ry) reported
@virginmedia Yeah it’s definitely something more going on than an issue in my house/with my box. Im quite tech savvy and can fix most issues with tvs, games consoles, broadband etc but for it to keep going down at almost the same time for the 4th day is a wider issue for sure. Fingers crossed
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🇳🇬 Dave M 🇳🇬
(@McC_PAFC) reported
@virginmedia But nowhere in your communication do you establish how the customer can ensure it is really YOU who they are talking to. Comms security needs to be a two way consideration surely you must see that? @paullewismoney what do you think of this?
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Gary.r.bird@live.co.uk
(@Garyrbirdlivec1) reported
Aaaaaahhh virgin media had to reboot the tv box three times last night .no internet connection today phoned them up to be told there is nothing wrong with the internet speed put the phone down and within five minutes no signal again B37 area
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Ian Rabone
(@Link_SSZ) reported
@virginmedia Internet is going down multiple times a day, wtf is going on fix the service ffs, can't even play a game online.
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Andrew Lawden
(@tobe2b) reported
from
Lambeth, England
@virginmedia are you going for "cant be bothered " customer service award ? 3 weeks , still no call and you ask me to call you ? Really ?
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stuart bennett
(@stuartbennett3) reported
@KathJenkins @virginmedia Absolute crap service from virgin media. OK when it was Cable Tel then Ntl World. So as virgin took over it went downhill.
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lisah1974 😷 💙 💛 🏠
(@harberlisalfc) reported
@virginmedia my remote control is not working and is showing a green light. I have changed batteries but still happening. Can’t change or pause channels
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Thomas Phillips
(@21Ilovefootball) reported
@virginmedia There is no issues in my area so it must be the WiFi.