Virgin Media Outage Report in Letchworth Garden City, Hertfordshire, England
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The latest reports from users having issues in Letchworth Garden City come from postal codes SG6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Letchworth Garden City, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Letchworth Garden City, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Bedford, Baldock, Luton, Stevenage, Ampthill, Henlow, Flitwick, Hitchin, Biggleswade and Ware.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City |
Wi-fi | |
| Bedford |
Internet | |
| Baldock |
||
| Luton |
Internet | |
| Letchworth Garden City |
Wi-fi | |
| Letchworth Garden City |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Letchworth Garden City, England
Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:
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Nina Davis
(@iamninapina) reported
from
Harpenden, England
@virginmedia your service is shocking. Constant faults with broadband and no way of speaking to anyone to get it resolved
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Keith Garrell
(@keithg63) reported
from
Hitchin, England
@virginmedia No and I actually had to turn WiFi off and use my phone service to use Twitter!! Oh and I’m 2m from my modem!!!!
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Alan Wildman
(@alanwildthing99) reported
from
Bedford, England
@virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!
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Tangerine Stu of Stevenage
(@StuartLenney1) reported
from
Stevenage District, England
@virginmedia why can’t I send a Direct message I have a problem which needs sorting and I don’t want to publish it on here
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Chris Ivie
(@cache1337) reported
from
Welwyn, England
@virginmedia Leaflets are yours and no, just they never installed lines when the estate was built around 15 years ago. Plenty of properties and we only have ADSL with Sky!
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Keith Garrell
(@keithg63) reported
from
Hitchin, England
Come on @virginmedia sort it out. WiFi has been terrible all day had to hotspot for several work Teams calls and now can’t get films in Netflix or Amazon Prime. SG4 area!! Kids not happy now either
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@CitrusDavid @virginmedia I know right??!!! Bad bad customer service. I left them, trying to make a complaint isnt easy either.
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James Van Hinsbergh
(@thedjjavo) reported
from
Knebworth, England
@virginmedia still without internet or proper support. How can I cancel you services please, will go with another provider
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.
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Rachel Wiles
(@rachwiles) reported
from
Hertfordshire, England
@virginmedia please can you let me know how to contact you? I pay a stupid amount of money to you each month for all your channels and still can’t watch football on my phone/device - disgraceful
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Darkdaz
(@darkdaz101) reported
from
Stevenage District, England
@PaperGoblin @virginmedia Don't you just love issues when u don't want them. They could of told you they will be doing updates first. Silly virginmedia but I no your pain
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cllr Sandra Barr ( Labour& cooperative )
(@Sandie_B) reported
from
Stevenage District, England
Why do virgin media think we are all stupid & can’t follow simple instructions and want to sit in a ridiculously long queue on the phone? Im not stupid I know my 3 upstairs TiVo boxes aren’t working ! I know the code says we have no signal ! Answer the bloody phone!@virginmedia
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Grumpy garage man !
(@RustyOldBanger) reported
from
Sandy, England
@kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia ive just wasted 30 minutes of my time on the phone to your billing customer service. I have an outstanding complaint that no one is helping with dating back to July re end of contract price rises £30 to £54 with no communication prior. Please offer a resolution.
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Alan Wildman
(@alanwildthing99) reported
from
Bedford, England
@virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!
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Kevin Spicer
(@kevinspicer72) reported
from
Bedford, England
Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia can you tell me if there is an Internet connection problem in the Hitchin area please SG52SD. Haven’t had WiFi for 3 hrs now
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stevie hind
(@steviehind) reported
from
Stevenage District, England
You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing me for my footy fix
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stevie hind
(@steviehind) reported
from
Stevenage District, England
You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing their customers for our footy fix
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GTT*
(@Gturv) reported
from
Bedford, England
@virginmedia No fault that describes my issue. Tried fault page but led to a dead link.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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HHB
(@KingofKens) reported
@virginmedia Our landlord has served us our notice , you are not losing any money and we have been a customer with you for 7 years . This is totally out of our control . People be careful when you join @virginmedia
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Robert Smith
(@officialrobert0) reported
@virginmedia new TV box that I just got isn't showing any programs saying there is an issue in my area and will be fixed at 4 it's 4.47 any update to when it's fixed as want to use my new TV box In the Farnborough area
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Gman82
(@Gman822) reported
@virginmedia I just want a booster thats it. The app is trash 2 days I've been trying on that so won't be trying that again the only number I have found disconnects you. I did order one over a month ago and never arrived. Also I pay for 500mb normally get 300 no way of reporting it.
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Chris
(@Chris65550344) reported
@virginmedia I am not going to call again, I am fed up with waiting for some customer service. Please provide the address to send payment.
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Lindy
(@Lindyloo1971) reported
@virginhelp @virginmedia can someone help with my mums mobile account. She has a pay monthly sim which should have free calls and texts and she keeps getting error messages saying she doesn't habe enough credit. Not all the time just randomly! And she clearly has!
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Sarah Nelly
(@SarahSarah1992) reported
@virginmedia Hi, my Internet has been going down for the past 2 hours, I've tried calling you but I am getting no response. Abingdon area. What number is best to call you on please?
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Trevor Feelgood
(@TrevorFeelGood) reported
How You Get On Dark Web ? I Asked The Man At Virgin Media ,He Said He Wasn't At Liberty To Tell Me Help Desk My Arse !
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Anuj
(@anouj) reported
@virginmedia Just having connection drop outs and very slow speed as low as 1mb on speed test. Both through using hub WiFi and my own router. Advisor just turned my hub WiFi back on and refused to check further despite me telling him I’ve tried the hub WiFi already
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HHB
(@KingofKens) reported
@virginmedia after 7 years of service with Virgin media , they want to charge us £240 for early contract termination . I'm definitely complaining to ofcom . Please stay away from Virgin
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FEEBS
(@fibifeebs) reported
@virginmedia I’m experiencing problems with my wifi and it’s said to be an area issue on my app. Do you have an ETA for when this would be solved? I work from home and internet is essential.