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Virgin Media outages and service status in Letchworth Garden City, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Letchworth Garden City, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Sep 3, 5:38 PM GMT+1.
  • 58% Internet (58%)
  • 21% Wi-fi (21%)
  • 16% Total Blackout (16%)
  • 5% TV (5%)

The latest reports from users having issues in Letchworth Garden City come from postal codes SG6 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Letchworth Garden City, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Letchworth Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Letchworth Garden City, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Luton, Stevenage, Kempston, Shefford, Letchworth Garden City, Biggleswade, Hitchin, Welwyn, and Henlow.

CityProblem TypeReport Time
Bedford Total Blackout 4 days ago
Luton Wi-fi 5 days ago
Bedford Total Blackout 5 days ago
Luton Internet 5 days ago
Luton Internet 6 days ago
Luton Total Blackout 7 days ago

Nearby cities with recent reports

Luton

4 recent signals

5 days ago
Bedford

2 recent signals

4 days ago

Community Discussion

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Virgin Media Issues Reports Near Letchworth Garden City, England

Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:

  • JB_CFFire
    John B 💙🤍🔥💥🚴‍♂️⛷⭐️🇪🇺💫☄️ (@JB_CFFire) reported from Hertfordshire, England

    @Paulos_the_fog @virginmedia Yes, that is a problem but I may be able to log into the router. Thanks for your help.

  • DawnHar90476836
    🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England

    @virginmedia Your agent was also very rude yet reckoned I couldn't make a complaint.

  • _xshanmt8
    _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬

  • JEM1429
    Jo Buxton (@JEM1429) reported from Biggleswade, England

    @virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over

  • luciddreamphoto
    Lucid Dream Pictures (@luciddreamphoto) reported from Hitchin, England

    @virginmedia No known issues on everything (broadband tv & phone)

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service

  • johnait72020789
    John Aitken (@johnait72020789) reported from Stotfold, England

    @virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.

  • chanderson76
    Chanders (@chanderson76) reported from Stevenage District, England

    @virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia Don’t know absolutely fed up with the crap service I live in Luton so you tell me but nothing works never does and pay nearly £50 pound a month for crap broadband can’t wait to leave

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?

  • Gordonsalive200
    Stuart Paterson (@Gordonsalive200) reported from Bedford, England

    Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

  • ushererofsouls
    ✨kate✨ (@ushererofsouls) reported from Harlington, England

    @virginmedia Hi. I can see there’s an ongoing issue with the TV in my area with fix date of 1600hrs 25th. This has been going on for over a week now & the blips/surges through the box & it constantly resetting is becoming really annoying & has even taken the wifi out sometimes.

  • lotfredjanlee
    Lee Gildersleve (@lotfredjanlee) reported from Watton at Stone, England

    @virginmedia my WiFi is so bad that come 7pm we have to switch it if on our phones and use our data. I’ve just tried to book a service call only to be told I can’t as they are doing work on our area and it will automatically get cancelled. It’s been bad for a year now!!!!

  • StopItRawr
    Lee Hammond (@StopItRawr) reported from Biggleswade, England

    @virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?

  • DawnHar90476836
    🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England

    @virginmedia Busy? I've been fighting allday since 9am. I've paid agreed amount but my services haven't been restored and I can't get through by text, WhatsApp or phone. This isnt a good service a vulnerable customer should receive

  • LegitBoss69
    🦄 UnicornFarts641🦄 (@LegitBoss69) reported from Luton, England

    @virginmedia I WILL be going to trading standards. Enough Is enough and your team lie and never Wana resolve or help us resolve the issues Inc fact they break their own agreements with the customers!!! @TradeStandards

  • Tech_Analyst_UK
    Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail

  • Tech_Analyst_UK
    Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

  • TimRead1971
    Tim Read (@TimRead1971) reported from Hertfordshire, England

    @virginmedia services might have come back as per your update (terrestrial ones) but they’re now not working again. Channels now ‘not authorised’. How about some proper action and updates.

  • PaulClayton25
    Paul Clayton (@PaulClayton25) reported from Stevenage District, England

    @virginmedia WiFi isn’t a 100% but tv is working fine. I’m pretty sure that I am paying too much for just WiFi and tv, on my account says I have a phone line which I never had??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sergiopani62
    sergio pani (@sergiopani62) reported

    @virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    A man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews

  • khal_lfc
    Khal (@khal_lfc) reported

    @Bev2810 @virginmedia I moved to YouFibre as @virginmedia was just too expensive and the service has been appalling over the last year

  • xhatne
    mmhmm (@xhatne) reported

    @Johnty14 @virginmedia Easy solution here, someone should invent a method to get the leaflet through the door, so it ends up in the house, but passers by can't see it so it isn't obvious that nobody is home.

  • andyspin
    andy spinoza (@andyspin) reported

    @virginmedia my screen keeps having a giant error message ‘Channel Failed’ over the picture which is actually working! Anyone else having this issue? Usual rubbish Virgin customer service not picking up - waiting over 45 mins now.

  • NineIsTheNumber
    Elka (@NineIsTheNumber) reported

    @NLeespeaking On the other hand, when I reported a fault to Virgin Media they confidently told me it was an issue in my area which would be resolved in 24hrs. It was in fact a broken wire.

  • PaulOBrienKil
    Paul O'Brien (@PaulOBrienKil) reported

    @virginmedia @MizzCQ I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

  • OldPeopleFine
    Ken Bar Low (@OldPeopleFine) reported

    @Dearme2_ You think when you hit rock bottom things can only get better but then your house burns down and virgin media take you to court for non payment of your wifi

  • rachrl1486
    Rachel (@rachrl1486) reported

    @virginmedia we have issue with broadband and o2 mobile data what’s going on? Has it all gone down?

  • eboders
    Ed Bodey (@eboders) reported

    @virginmedia hello! You recently sent me a new router but this now causes issues with some items that need a 2.4 connection. How do I resolve this please?