Virgin Media outages and service status in Letchworth Garden City, England

Problems in the last 24 hours in Letchworth Garden City, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Letchworth Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Letchworth Garden City, England

The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Biggleswade, Luton, Hitchin, Bedford, Welwyn, Stevenage, Henlow, and Harpenden.

City	Problem Type	Report Time
Letchworth Garden City	Internet	30 minutes ago
Biggleswade	Internet	3 hours ago
Letchworth Garden City	Wi-fi	2 days ago
Luton	Internet	2 days ago
Luton	Internet	5 days ago
Luton	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Letchworth Garden City, England

Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:

• 
  maggie.todd@live.co. (@maggietodd10) reported 3 minutes ago from Letchworth Garden City, England

  @virginmedia Landline is still NOT working. Try ringing yourself.

• 
  Jason Flynn 💙 (@jasondflynn) reported 8 minutes ago from Letchworth Garden City, England

  @virginmedia @mouthwaite Hi John; just jumping in on this. You really need to start advising customers properlyit doesn’t matter how many technicians visit it won’t solve the problem of the poor standard router and your default settings.

• 
  Paul Clayton (@PaulClayton25) reported 8 minutes ago from Stevenage District, England

  @virginmedia loving the great customer services #NOT. No reply to my tweet from this morning! When this issue is repaired I demand a deduction, as this issue looks like it is going to affect my wife’s work tomorrow!

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 8 minutes ago from Datchworth, England

  Virgin Customer Services are an utter disgrace! @virginmedia I called on Sunday to get our broadband running (it’s been up and down for over 6 months now!) only to have laughing, singing and screeching in the background that sounded very much like celebrating the demise of HMQEII

• 
  Lynn Beattie (@MrsMummypennyUK) reported 9 minutes ago from Knebworth, England

  @virginmedia Again i did all this before the engineer visit. Ive been having issues since July. I need to speak with cancellations team.

• 
  Jason Flynn 💙 (@jasondflynn) reported 14 minutes ago from Letchworth Garden City, England

  @virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.

• 
  Big E (@lutonmagoo) reported 15 minutes ago from Caddington, England

  @virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?

• 
  Jason Flynn 💙 (@jasondflynn) reported 16 minutes ago from Letchworth Garden City, England

  @virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 17 minutes ago from Datchworth, England

  @virginmedia @VirginMediaCC Yes, since the day we signed with Virgin we’ve had our broadband drop out intermittently, I’ve been years trying to rectify it. When it works it’s brilliant, but we seem to go two weeks of good service and a month of intermittent! Call centre said they’ve been aware since June!

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 23 minutes ago from Stevenage District, England

  @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

• 
  Big E (@lutonmagoo) reported 30 minutes ago from Caddington, England

  @virginmedia broadband down again in my area pay so much money for this so-called superior service absolute shite can’t wait to leave

• 
  Sian Milner (@sianhelena_m) reported 31 minutes ago from Hitchin, England

  @gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!

• 
  Big E (@lutonmagoo) reported 34 minutes ago from Caddington, England

  @virginmedia Don’t know absolutely fed up with the crap service I live in Luton so you tell me but nothing works never does and pay nearly £50 pound a month for crap broadband can’t wait to leave

• 
  ✨kate✨ (@ushererofsouls) reported 35 minutes ago from Harlington, England

  @virginmedia Going by the tv & broadband issues I’m experiencing - am I correct in assuming the gremlin is back? I can’t even get on your site!

• 
  Lynn Beattie (@MrsMummypennyUK) reported 39 minutes ago from Knebworth, England

  @virginmedia No outages. Just issues with my line. There has been for 2 months.

• 
  Stuart Paterson (@Gordonsalive200) reported 40 minutes ago from Bedford, England

  Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

• 
  John Aitken (@johnait72020789) reported 41 minutes ago from Stotfold, England

  @virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.

• 
  🦄 UnicornFarts641🦄 (@LegitBoss69) reported 45 minutes ago from Luton, England

  @virginmedia I WILL be going to trading standards. Enough Is enough and your team lie and never Wana resolve or help us resolve the issues Inc fact they break their own agreements with the customers!!! @TradeStandards

• 
  Abi (@ABeeeABeee) reported 54 minutes ago from Stotfold, England

  @virginmedia No, I have done that countless times since yesterday morning and the issue isn’t being resolved. I’m not doing it again

• 
  Jason Flynn 💙 (@jasondflynn) reported 55 minutes ago from Letchworth Garden City, England

  @virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adrian Caswell (@CaswellAdrian) reported 3 minutes ago

  @bmstewart2004 The same with Virgin Media a few months ago. If they hadn’t been so greedy they would still have a customer. I’ll never go back to a big corporation if there’s an alternative.

• 
  Runningman (@frankieJnr66) reported 4 minutes ago

  @virginmedia @njwoodward You say your technical teams are working actively to fix the problem!With regards do they know what they are doing as it’s been like this since yesterday and I’ll be requesting a refund for this inconvenience?

• 
  bigfatollyafcb (@bigfatolly) reported 7 minutes ago

  @GazzaAdams @virginmedia Get rid of Virgin they are **** . I did and got Toob Broadband,best thing I ever did,no problems with it whatsoever and £14 a month cheaper

• 
  Stephen Maddock (@stephenm68) reported 7 minutes ago

  Day 22 without @virginmedia broadband, with still no explanation of why it’s taking so long to fix the outage in my area. It’s also the 4th date they’ve said it will be fixed by this pm. On the other 3 I’ve had a lunchtime message to say it will be 1 more week. Let’s see today..

• 
  Ant Hodges (@anthodges) reported 8 minutes ago

  @virginmedia No inconvenience - I’m asking if I can charge you if your engineer cancels on me and wastes my time as you had to remind me many time that I would have to pay you of if I cancelled - I think it’s only fair that I can if you cancel.

• 
  Richard (@visitandtravel) reported 10 minutes ago

  @IainSankey @virginmedia These large companies Sky etc are so used to making huge amounts from the TV/broadband services - they are living on the assumption that most people will not switch. It is greed on their part, or they just do not give a damn.

• 
  Jambo (@The_real_Jambo_) reported 13 minutes ago

  @virginmedia @alexand979677 I had no TV service for 16 days during the worldcup. Eventually fixed it and they refused to discount my bill because I still had internet. Been with them for nearly 7 years, renewals up soon and the best price they can offer is £15 DEARER than my current price.

• 
  Chris Gibbs (@ChrisGibbs9973) reported 14 minutes ago

  @virginmedia so no red button access for 4 days now , apparently your " working on a fix " as per on screen message but twice i have gone through the maze to chat someone in messages and whenever you finally get to a person they choose not to engage in the conversation. CANCEL

• 
  LYNCHY BHOY 🍀 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@GLEZGAHS_G_N_W) reported 17 minutes ago

  @virginmedia @heid_the_baw_ You ain’t sorry yer robbing bastards , existing customers get pumped silly for a shite service , and can’t even get some one to talk to in this country , just a **** mob to deal with let’s be honest

• 
  (tez7n2) (@MickeyDN7) reported 18 minutes ago

  Hey @virginmedia and @SkySports do you want to give people a heads up about this weekend RED button matches not ******* working again while taking millions of pounds out of people's bank accounts for ******* **** service ? #Virgin #RedButton #Football