Virgin Media

Virgin Media Outage Report in Letchworth Garden City, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Letchworth Garden City come from postal codes SG6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Letchworth Garden City, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Letchworth Garden City, Hertfordshire, England 01/15/2025 10:30

January 15: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Letchworth Garden City, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Ware, Bedford, Luton, Hitchin, Letchworth Garden City, Stevenage, Biggleswade, Flitwick, Sandy and Harpenden.

Loading map, please wait...
City Problem Type Report Time
United KingdomWare Internet
United KingdomBedford Internet
United KingdomLuton Internet
United KingdomLuton Wi-fi
United KingdomBedford Phone
United KingdomHitchin TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Letchworth Garden City, England

Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:

  • picturespete Peter White (@picturespete) reported from Stevenage District, England

    @virginmedia I couldn’t check the ‘status’ page because our mobile signal (from O2) was also so poor. The Virgin problem seemed to fix itself later and now seems ok. Thanks

  • l_m_h_76 lee hamilton (@l_m_h_76) reported from Stotfold, England

    I don’t know what’s worse @primevideosport shocking #streaming service or @virginmedia shite internet service #CRYLEI

  • NICKJSIMONS Nick Simons (@NICKJSIMONS) reported from Bedford, England

    @virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.

  • mrsloucampbell Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.

  • adam_bucky Adam B (@adam_bucky) reported from Stevenage District, England

    @virginmedia Hi, I need to get someone to move my broadband over to ip4 not ip6 because my work VPN doesn’t like 6 and painfully slow. Spent a lot of time on the phone for a simple request, is there an email address I can contact for this? #virginmedia

  • mjdes Mike Desborough (@mjdes) reported from Stevenage District, England

    @virginmedia I have now been on the phone for 1h41 mins and have spoken to nobody who can help me. Seem to get directed round in circles. Considering I have already contacted the chat who lied to me about a visit I am currently furious.

  • picturespete Peter White (@picturespete) reported from Stevenage District, England

    @virginmedia - do you have a problem in Stevenage area? Data parts of service seem to have stopped (no internet and loss of TV guide etc. Coincidentally poor O2 and Vodafone reception too - could these be linked?

  • RobboSanj Robbosanj (@RobboSanj) reported from Stevenage District, England

    @virginmedia phoned 2 weeks ago because the WiFi signal is virtually non existent. Recorded levels as requested, phoned back tonight, put on hold for 1hr then cut off. However fully expect to get the 26th sales call of the month tomorrow - funny that.

  • salaura101 Susan Clarke (@salaura101) reported from Harpenden, England

    @virginmedia New Hub 4 arrived during time when Virgin have low staff due to COVID. Keeps dropping out, difficult to work from home and no ability to contact Virgin! ‘Call Failed’ when phoning. Great planning by Operations Mgr. Customer nearly 20 years and want to leave! Fed up!

  • jamesdgreen02 jamesdgreen (@jamesdgreen02) reported from Bedford, England

    @virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2

  • ohhollygosh Holly O (@ohhollygosh) reported from Biggleswade, England

    @virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so

  • mrsloucampbell Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for

  • bellinghman Alan Bellingham (@bellinghman) reported from Royston, England

    Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package

  • Ed_P0d Ed (@Ed_P0d) reported from Luton, England

    @jakepickford @virginmedia I've noticed that recently too (Luton). Put it down to the massive 5g tower the council put in, interfering with my WiFi signal.

  • emily_jayne1233 🌸 Emily Jayne 🌸 (@emily_jayne1233) reported from Luton, England

    @virginmedia hi, is it possible to get some assistance? My partner and I ordered a broadband package for our new apartment but I accidentally clicked the wrong address on the drop down menu and I need to change it. Is this possible?

  • vinnyaliar VINNY ALIAR (@vinnyaliar) reported from Luton, England

    @virginmedia paid all this money for Anthony Joshua fight and the picture is terrible. More frozen and black screens than boxing

  • l_m_h_76 lee hamilton (@l_m_h_76) reported from Stotfold, England

    @virginmedia your #internet is absolutely diabolical you may offer the fastest speed but pointless without a decent service

  • mrsloucampbell Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.

  • janetteleaf1 Janette Leaf (@janetteleaf1) reported from Hertfordshire, England

    Internet down for ages yet again. @virginmedia kept us on hold for over an hour then cut us off at 21:30 and call centre closed. No internet. No service. No use at all.

  • kahoona7 Paul Brennan (@kahoona7) reported from Barton-le-Clay, England

    @virginmedia any known issues with broadband in the Mk45 area? Tried your internet checker which says no issues but my internet down for the last hour? Tried all the usual steps to try and resolve 😞

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Nansaidh3 Nansaidh (@Nansaidh3) reported

    @virginmedia I have no sevice on my is there a problem or is my phone?

  • SFisher74 sally fisher (@SFisher74) reported

    @VMO2News @virginmedia Would not recommend Virgin. Had more problems with them than we ever had with sky and BT together. No WiFi for 3 days - “due to an outage” they say. How is this acceptable? Terrible service.

  • WhitakerJoan Joan Whitaker (@WhitakerJoan) reported

    @bobharrisuk @virginmedia I am having the same problem. 10 days and several hours on the phone. Still no email.

  • a_lil_bear JoJo (@a_lil_bear) reported

    @virginmedia Yes. Spoken to the call centre as well… same story EVERY time ‘we are working on it’. How long will it take to fix? It’s effecting numerous systems in my house!

  • RJG9090 Ryanjoegilbert@outlook.com (@RJG9090) reported

    @virginmedia my Internet wasn't working this morning. I have tried the service status which tells me to wait 24 hours. I have reset my hub, factory reset my hub and the light on the hub is white but no device is working. Followed all your guides online too.

  • WhitakerJoan Joan Whitaker (@WhitakerJoan) reported

    @VMO2News @virginmedia Is this why you seem unable to fix faults.

  • KayJay242111 KayJay (@KayJay242111) reported

    @virginmedia interesting conversation with your helpdesk. My 'super' hub 3 is experiencing intermittent WiFi issues with signal drop outs; Nothing they can do... really? You only guarantee ethernet and not WiFi? Thanks(!) Maybe I should reconsider supplier?

  • gsethi2003 Gurvinder Sethi (@gsethi2003) reported

    @virginmedia @curlylew06 @richardbranson No point raising complaints as you just ignore them or offer tiny compensation for the trouble caused. Virgin Media getting worse each year

  • Diana80824998 Diana (@Diana80824998) reported

    @virginmedia I have spoken to one of your staff but he could/ would not cancel it but was trying to sell me more broadband which I do not need. He said he would call back but that didn’t happen. I have come up against a brick wall. Please provide an email address so that I can cancel this.

  • gsethi2003 Gurvinder Sethi (@gsethi2003) reported

    @Ed6114 @virginmedia No it's exactly the service you have given Ed, me and a lot of other customers. Your customer service is absolutely awful as 8s your comppaimts handling procedure.