Virgin Media Outage Report in Letchworth Garden City, Hertfordshire, England
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The latest reports from users having issues in Letchworth Garden City come from postal codes SG6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Letchworth Garden City, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Letchworth Garden City, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Luton, Stevenage, Shefford, Henlow, Letchworth Garden City, Hitchin, Welwyn and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Total Blackout | |
| Luton |
Total Blackout | |
| Stevenage |
Total Blackout | |
| Luton |
Internet | |
| Luton |
Internet | |
| Bedford |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Letchworth Garden City, England
Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:
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LadyKitty McKatfacelady
(@ladykittymckat) reported
from
Datchworth, England
@virginmedia @VirginMediaCC Yes, since the day we signed with Virgin we’ve had our broadband drop out intermittently, I’ve been years trying to rectify it. When it works it’s brilliant, but we seem to go two weeks of good service and a month of intermittent! Call centre said they’ve been aware since June!
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia I am stuck in a broadband contract with u. The upload/download speed is awful. 25 hours to upload a 20 minute video to youtube. 2 mths ive had these issues. Your customer services and fault department cannot fix it. 45 mins on phone. 6 day wait for engineer. Angry.
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…
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LadyKitty McKatfacelady
(@ladykittymckat) reported
from
Datchworth, England
@virginmedia No, they said it would be fixed by 4pm Monday and that they’d ring me. I’ve had no phone call and still getting issues with broadband and TV
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia No there is no outage. My bband has been broken/slow for months
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🎀･ﾟ✩𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀
(@LadyNajaGirl) reported
from
Luton, England
@virginmedia hello, could you follow me so I can message regarding an issue with a hotel wifi? I was given a virgin media email address but no one has responded and it’s been over a month. Thanks.
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
Cheers @virginmedia, I finally get to sit down to watch some TV after being on the go for the past 17 hours to find network errors with my V6 box followed by a huge update. I really enjoy spending what little time I have in the evening rebooting and unplugging cables #frustrated
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!
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LadyKitty McKatfacelady
(@ladykittymckat) reported
from
Datchworth, England
Virgin Customer Services are an utter disgrace! @virginmedia I called on Sunday to get our broadband running (it’s been up and down for over 6 months now!) only to have laughing, singing and screeching in the background that sounded very much like celebrating the demise of HMQEII
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🦄 UnicornFarts641🦄
(@LegitBoss69) reported
from
Luton, England
@virginmedia Mixture of things . I don't even feel like a valued customer with you guys.
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Matt Adcock
(@Cleric20) reported
from
Hitchin, England
@virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Jesse Bryce
(@jesseb4me) reported
from
Luton, England
@muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia The box is knackered, it's flashing lights, going between the welcome screen a strange black screen with white box and arrow (?) and then off again. I've contacted support and an engineer is coming out on Thursday
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Chanders
(@chanderson76) reported
from
Stevenage District, England
@virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?
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Weanie4🇬🇧🏴
(@Weanie4) reported
from
Stotfold, England
@virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days
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🦄 UnicornFarts641🦄
(@LegitBoss69) reported
from
Luton, England
@virginmedia I WILL be going to trading standards. Enough Is enough and your team lie and never Wana resolve or help us resolve the issues Inc fact they break their own agreements with the customers!!! @TradeStandards
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Seemtab Ahmed
(@ahmed_knp) reported
from
Luton, England
@virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia No outages. Just issues with my line. There has been for 2 months.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Miles
(@PhilMilesy83) reported
@virginmedia Hi, yes exactly the same. Started last week. I think I have sorted the issue. I removed the PS5 plug for at least 30 seconds plugged it back in and since then I’ve had no issues with EA servers. Something to do with the cache? I’m not holding out much hope it won’t happen again.
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james ridley
(@jwr79) reported
@virginmedia Oct 2020 had pretty good 4g signal at SY95HY, come back this week and the signal has gone. Your coverage checker says no signal, so we had it now we haven't. I thought you used EE which says good 4g signal. I'm confused by it all. 🤯
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sotonseastside
(@sotonseastside) reported
Virgin media has got to be, the biggest bunch of low life lying scumbags. I ever had to deal with. How bad will they get , when they merge with O2. God help you. Actively looking for an exit option.😡🤬🤬😡
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James Brown
(@Gorgerak) reported
@virginmedia 2/2 I need an engineer to visit my property on Monday 19th April to get this issue resolved, install the promised services and ensure continuity of connectivity.
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Positive B
(@soul4real2000) reported
@virginmedia Hi, my internet is down. Reset my rooter and still not working. I Live in Croydon. Is there a problem?
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bɘƚꙅuЯ mɒbA
(@AdamRusted) reported
@virginmedia Yep. No reported outages in our area despite a month of intermittent connection now. I rang up back then to complain, and was assured an engineer would have the issues fixed within 7 days, but here we are!
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Gary Cefai
(@CefaiGary) reported
@virginmedia No, I’ve received nothing, never never again will I use Virgin In fact I will definitely be moving my mobile contract ASAP. Also your compensation link is so easy NOT! As far as I’m concerned you will owe me compensation from the 29th of March as I’ve received nothing.
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Shane Carlsson
(@ShaneCarlsson) reported
@virginmedia Because I was unable to use my media package for nearly two months due to our poor WiFi. Many phone calls ,problem solving to no effect. Complaint been made but manager failed to call back as promised. Landline hasn’t worked for months despite replacing handset. Poor service.
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Lee Stewart
(@ls_1983) reported
It just wouldn’t be a Sunday without my @virginmedia going down to the point it’s ******* useless! How a company can charge so much for such a pathetic service is beyond me!
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jennnnnn 🌎
(@Jennnnnn_x) reported
@RMoore_geog @virginmedia Yep, ive gone down this route so far