Virgin Media Outage Report in Letchworth Garden City, Hertfordshire, England
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The latest reports from users having issues in Letchworth Garden City come from postal codes SG6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Letchworth Garden City, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Letchworth Garden City, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Bedford, Letchworth Garden City, Stevenage, Biggleswade, Buntingford, Shefford and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Bedford |
Internet | |
| Luton |
Wi-fi | |
| Luton |
Total Blackout | |
| Bedford |
Phone | |
| Bedford |
Community Discussion
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Virgin Media Issues Reports Near Letchworth Garden City, England
Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:
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Peter White
(@picturespete) reported
from
Stevenage District, England
@virginmedia - do you have a problem in Stevenage area? Data parts of service seem to have stopped (no internet and loss of TV guide etc. Coincidentally poor O2 and Vodafone reception too - could these be linked?
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Alan Bellingham
(@bellinghman) reported
from
Royston, England
Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
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Lou Campbell❤️⚽️
(@mrsloucampbell) reported
from
Bedford, England
@virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.
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Lou Campbell❤️⚽️
(@mrsloucampbell) reported
from
Bedford, England
@virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.
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Adam B
(@adam_bucky) reported
from
Stevenage District, England
@virginmedia Hi, I need to get someone to move my broadband over to ip4 not ip6 because my work VPN doesn’t like 6 and painfully slow. Spent a lot of time on the phone for a simple request, is there an email address I can contact for this? #virginmedia
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lee hamilton
(@l_m_h_76) reported
from
Stotfold, England
@virginmedia your #internet is absolutely diabolical you may offer the fastest speed but pointless without a decent service
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Paul Brennan
(@kahoona7) reported
from
Barton-le-Clay, England
@virginmedia any known issues with broadband in the Mk45 area? Tried your internet checker which says no issues but my internet down for the last hour? Tried all the usual steps to try and resolve 😞
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Peter White
(@picturespete) reported
from
Stevenage District, England
@virginmedia I couldn’t check the ‘status’ page because our mobile signal (from O2) was also so poor. The Virgin problem seemed to fix itself later and now seems ok. Thanks
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jamesdgreen
(@jamesdgreen02) reported
from
Bedford, England
@virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2
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VINNY ALIAR
(@vinnyaliar) reported
from
Luton, England
@virginmedia paid all this money for Anthony Joshua fight and the picture is terrible. More frozen and black screens than boxing
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia need to look at this issue. Some won’t be so fortunate.
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Ed
(@Ed_P0d) reported
from
Luton, England
@jakepickford @virginmedia I've noticed that recently too (Luton). Put it down to the massive 5g tower the council put in, interfering with my WiFi signal.
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Janette Leaf
(@janetteleaf1) reported
from
Hertfordshire, England
Internet down for ages yet again. @virginmedia kept us on hold for over an hour then cut us off at 21:30 and call centre closed. No internet. No service. No use at all.
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🌸 Emily Jayne 🌸
(@emily_jayne1233) reported
from
Luton, England
@virginmedia hi, is it possible to get some assistance? My partner and I ordered a broadband package for our new apartment but I accidentally clicked the wrong address on the drop down menu and I need to change it. Is this possible?
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so
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Lou Campbell❤️⚽️
(@mrsloucampbell) reported
from
Bedford, England
@virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for
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Susan Clarke
(@salaura101) reported
from
Harpenden, England
@virginmedia New Hub 4 arrived during time when Virgin have low staff due to COVID. Keeps dropping out, difficult to work from home and no ability to contact Virgin! ‘Call Failed’ when phoning. Great planning by Operations Mgr. Customer nearly 20 years and want to leave! Fed up!
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia Although it’s fixed now you left me in a dangerous situation. I was unable to install new hub straight away. I needed help. Without warning my old hub had been closed by you without the new hub being installed. I rely on wifi for different area’s of illness....
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lee hamilton
(@l_m_h_76) reported
from
Stotfold, England
I don’t know what’s worse @primevideosport shocking #streaming service or @virginmedia shite internet service #CRYLEI
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Robbosanj
(@RobboSanj) reported
from
Stevenage District, England
@virginmedia phoned 2 weeks ago because the WiFi signal is virtually non existent. Recorded levels as requested, phoned back tonight, put on hold for 1hr then cut off. However fully expect to get the 26th sales call of the month tomorrow - funny that.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke
(@lukehboy) reported
@virginmedia Something else which you may be able to help with, lady wasn’t very helpful at all with this on the phone, my router has a solid red light at the bottom, has been for a while now, the router does not feel hot at all, but broadband is working fine?
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PJ
(@BBlitzGG) reported
@JuliettJess @virginmedia i did have a BT tower outside my house though, probably why it was so good tbh, with virgin i find you just never get the speeds you pay for and there internet just drops far to often. I'm sure if they are all linked though tbh
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Ricardo Gonçalves
(@enf_ricardo_JPG) reported
@appleblossomBe @virginmedia Yes, same here. Trying to leave the virgin contract altogether. They leave no other option other than to stop direct debit. They customer service has been appalling
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Alistair Macqueen
(@bigverne2000) reported
@virginmedia outrageous service today. Hanging on for almost an hour after first person was not able to help. Then cut off. Now holding again for another hour with still no answer.
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pedromac
(@pedsmac) reported
@virginmedia I’m an existing customer and I am continually being sent contracts for the wrong amount despite call g and messaging with various operators.
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Bailey Howell
(@Bailey_Howell02) reported
@virginmedia Fine now, but I have no doubt normal service resumed can’t be long away
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Harry gordon
(@HarryGordon13) reported
@virginmedia I’ve been through all this several times. I’ve phoned and been on to 7 different advisors. Either this gets sorted today or I go to trading standards because your service I shocking.
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Soph ミ☆
(@mxsophiie) reported
@virginmedia I’ve already looked at that page but I’m still unsure on whether you need it back or not. It’s a Hub 3 and I’ve had it over two years just laying around, but have never been asked for it back so in that case can I just bin it?
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Claire Wilson
(@choc1982) reported
@virginmedia can someone get in touch with me as calling is a joke. Online chat is a disaster. I want to leave your shambles of a service.
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S S
(@Sarah97851167) reported
@virginmedia Which is why I asked if there were any in stock and you’ve just told me that there are? So which is it? I don’t appreciate being lied to by virgin and unless I’m sent what I need to correct my internet I will be leaving after being a customer for 4 years.