Virgin Media

Virgin Media Outage Report in Letchworth Garden City, Hertfordshire, England

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The latest reports from users having issues in Letchworth Garden City come from postal codes SG6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Letchworth Garden City, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Letchworth Garden City, Hertfordshire, England 09/26/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Letchworth Garden City, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Hitchin, Bedford, Baldock, Flitwick, Luton, Henlow, Stevenage, Ampthill, Biggleswade and Ware.

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City Problem Type Report Time
United KingdomLetchworth Garden City Internet
United KingdomHitchin Total Blackout
United KingdomBedford Wi-fi
United KingdomBaldock Internet
United KingdomFlitwick Internet
United KingdomLuton Phone

Community Discussion

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Virgin Media Issues Reports Near Letchworth Garden City, England

Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:

  • jesseb4me Jesse Bryce (@jesseb4me) reported from Luton, England

    @muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.

  • sianhelena_m Sian Milner (@sianhelena_m) reported from Hitchin, England

    @virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…

  • ladykittymckat LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, England

    Virgin Customer Services are an utter disgrace! @virginmedia I called on Sunday to get our broadband running (it’s been up and down for over 6 months now!) only to have laughing, singing and screeching in the background that sounded very much like celebrating the demise of HMQEII

  • LegitBoss69 🦄 UnicornFarts641🦄 (@LegitBoss69) reported from Luton, England

    @virginmedia Mixture of things . I don't even feel like a valued customer with you guys.

  • ladykittymckat LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, England

    @virginmedia No, they said it would be fixed by 4pm Monday and that they’d ring me. I’ve had no phone call and still getting issues with broadband and TV

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @virginmedia I am stuck in a broadband contract with u. The upload/download speed is awful. 25 hours to upload a 20 minute video to youtube. 2 mths ive had these issues. Your customer services and fault department cannot fix it. 45 mins on phone. 6 day wait for engineer. Angry.

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @virginmedia No there is no outage. My bband has been broken/slow for months

  • Weanie4 Weanie4🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Weanie4) reported from Stotfold, England

    @virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    Cheers @virginmedia, I finally get to sit down to watch some TV after being on the go for the past 17 hours to find network errors with my V6 box followed by a huge update. I really enjoy spending what little time I have in the evening rebooting and unplugging cables #frustrated

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia The box is knackered, it's flashing lights, going between the welcome screen a strange black screen with white box and arrow (?) and then off again. I've contacted support and an engineer is coming out on Thursday

  • Cleric20 Matt Adcock (@Cleric20) reported from Hitchin, England

    @virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…

  • LadyNajaGirl 🎀・゚✩𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩・゚🎀 (@LadyNajaGirl) reported from Luton, England

    @virginmedia hello, could you follow me so I can message regarding an issue with a hotel wifi? I was given a virgin media email address but no one has responded and it’s been over a month. Thanks.

  • chanderson76 Chanders (@chanderson76) reported from Stevenage District, England

    @virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @virginmedia No outages. Just issues with my line. There has been for 2 months.

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you

  • sianhelena_m Sian Milner (@sianhelena_m) reported from Hitchin, England

    @gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!

  • ladykittymckat LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, England

    @virginmedia @VirginMediaCC Yes, since the day we signed with Virgin we’ve had our broadband drop out intermittently, I’ve been years trying to rectify it. When it works it’s brilliant, but we seem to go two weeks of good service and a month of intermittent! Call centre said they’ve been aware since June!

  • garyjackets gary jackets (@garyjackets) reported from Biggleswade, England

    Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !

  • ahmed_knp Seemtab Ahmed (@ahmed_knp) reported from Luton, England

    @virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KeithDenton17 Keith Denton (@KeithDenton17) reported

    @virginmedia please advise if you are experiencing issues in the EX4 area, no wifi for the last hour but outage checker stating no issues??

  • smoggy_smithy Mark Smith (@smoggy_smithy) reported

    @jamiemadden1989 @virginmedia You can’t do a speed test on wifi. So many things can interfere with it. Plug a laptop into the back of the router with a cat5e cable (or better) then run the same test. I’m not saying you don’t have an issue, as you may well might, but at least you can rule out the wifi signal.

  • XIXMusic Yung General (@XIXMusic) reported

    @virginmedia Hello, I'm having massive issues with my WiFi today. It's been rebooted several times. It'll work for a bit then cut out again. A green light has come on a few times.

  • sapphicfrog spooky froggie 🐸 (@sapphicfrog) reported

    @virginmedia hi my broadband has been going down every few minutes for the past couple of days. website says no faults in post code area. have been turning router off/on no different still down. please advise?

  • HannahDefoe22 Kathy-Jane Stevenson #NicolaWalkerFan ❤️ (@HannahDefoe22) reported

    @virginmedia I’ve had no internet for two days and I’m being told that I have to wait until Friday for someone to come out and fix it!

  • keezo1985 Neil Keenan (@keezo1985) reported

    @virginmedia While I’ve removed the white box inside my house I still have some cabling coming through the wall from the brown box outside. Is this something that VM is able to remove for me as I worry about causing issues to be broadband connection if I try to remove them myself.

  • avenger_grey Jedi Avenger 🖤✊🏿🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦♿💛💜 (@avenger_grey) reported

    @virginmedia your broadband is terrible! I pay you £66 a month for the privilege of constant WiFi drops or complete Internet outage. We've had a replacement router but it's still happening every day. You're not providing the service I pay for!

  • MrRumpy Mr Rumpy (@MrRumpy) reported

    @virginmedia No, I have tried to raise a complaint 12 times over phone, online and WhatsApp, every time being put through to another department. The worst customer service I’ve ever had

  • Blueboo_UKF Beverley S (@Blueboo_UKF) reported

    @virginmedia bad request on website when trying to amend package and long queue on phone.

  • pancaketheduck Snake Plisken🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@pancaketheduck) reported

    @virginmedia no attempt to retain customers Is surely a bad business plan ? Customer for 20 plus years shocking treatment by Virgin