Virgin Media Outage Report in Letchworth Garden City, Hertfordshire, England
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The latest reports from users having issues in Letchworth Garden City come from postal codes SG6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Letchworth Garden City, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Letchworth Garden City, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Stevenage, Bedford, Luton, Ware, Biggleswade, Letchworth Garden City, Flitwick and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Wi-fi | |
| Bedford |
Internet | |
| Bedford |
Total Blackout | |
| Bedford |
Internet | |
| Luton |
Total Blackout | |
| Ware |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Letchworth Garden City, England
Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia The box is knackered, it's flashing lights, going between the welcome screen a strange black screen with white box and arrow (?) and then off again. I've contacted support and an engineer is coming out on Thursday
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🦄 UnicornFarts641🦄
(@LegitBoss69) reported
from
Luton, England
@virginmedia Sent in a complaint already but no luck on getting my services sorted
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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Rav 🤓
(@smileyrav) reported
from
Hitchin, England
@virginmedia Hi I'm trying to contact you via the phone number sent to me by post to cancel the services I currently have with you but have been on the phone for nearly a hour now with no answer, do you have the operating times for your price change number? Thanks
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DarylSThompson
(@DarylSThompson) reported
from
Harpenden, England
@virginmedia no updates since 15:30 is really quite poor...
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🦄 UnicornFarts641🦄
(@LegitBoss69) reported
from
Luton, England
@virginmedia Mixture of things . I don't even feel like a valued customer with you guys.
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄
(@DawnHar90476836) reported
from
Luton, England
@virginmedia Very angry. And upset. Been at this since 9am today. And its such awful customer service. I will be looking for new provider
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Kefaloniaman23
(@KevinSaunders23) reported
from
Flitwick, England
@virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄
(@DawnHar90476836) reported
from
Luton, England
@virginmedia Busy? I've been fighting allday since 9am. I've paid agreed amount but my services haven't been restored and I can't get through by text, WhatsApp or phone. This isnt a good service a vulnerable customer should receive
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DarylSThompson
(@DarylSThompson) reported
from
Harpenden, England
@virginmedia @kamikaz3Topnam Wow, that may be one of the worst responses I've seen...
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Tim Read
(@TimRead1971) reported
from
Hertfordshire, England
@virginmedia services might have come back as per your update (terrestrial ones) but they’re now not working again. Channels now ‘not authorised’. How about some proper action and updates.
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🦄 UnicornFarts641🦄
(@LegitBoss69) reported
from
Luton, England
@virginmedia Doesn't help me now does it when I've borrowed the money to get my services on and STILL I can't even get through on WhatsApp? (Can't call due throat and voice issues at the moment)
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🦄 UnicornFarts641🦄
(@LegitBoss69) reported
from
Luton, England
@virginmedia I WILL be going to trading standards. Enough Is enough and your team lie and never Wana resolve or help us resolve the issues Inc fact they break their own agreements with the customers!!! @TradeStandards
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
Cheers @virginmedia, I finally get to sit down to watch some TV after being on the go for the past 17 hours to find network errors with my V6 box followed by a huge update. I really enjoy spending what little time I have in the evening rebooting and unplugging cables #frustrated
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Chanders
(@chanderson76) reported
from
Stevenage District, England
@virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?
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Mark
(@moffmark) reported
from
Hertfordshire, England
@virginmedia So VM, I’ve been ‘talking’ to Andi BOT for the past 90 minutes and it says wait times are over 15mins but ‘it’ has been saying this for over an hour!! There’s only so many times I can reset the damn router to try and improve wifi! Really regretting leaving @SkyUK atm
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄
(@DawnHar90476836) reported
from
Luton, England
@virginmedia Your agent was also very rude yet reckoned I couldn't make a complaint.
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Jesse Bryce
(@jesseb4me) reported
from
Luton, England
@muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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STUNTMAN
(@MallyDay) reported
@virginmedia I’ve spent two hours on hold. I’ve done what your phone line asks repeatedly. My landline has been off for a week. Your website sends me round in circles. Can you please fix my landline. I first contact you at 9.30 am and am still listening to your holding music.
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Mark Howard
(@Phaalman) reported
@virginmedia I texted the number you sent me over 24 hours ago and still no reply your customer services are an absolute shambles I want to relinquish all ties with virgin please
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Maisy Ray
(@mun2010cr) reported
from
London, England
@virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia
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Theban
(@Theban) reported
@virginmedia absolutely awful service after switching to the ultimate oomph package. Day 1, second tv box not activated and on hold for 3 hours to sort. Day 4 and there are WiFi black spots upstairs. Trying to access my free boosters via the app. On hold for over an hour. Help.
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🎄⛄️AaronClarke☆⛄️🎄
(@aaronclarke24) reported
@virginmedia Why are you more concerned about the complaint than you are about fixing an issue for a customer. Thanks for making the situation around this hard time in life even worse
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Geoff Stokes
(@geoffstokes68) reported
@virginmedia Yes I checked this all before I called your service team. We have had total loss of service since Friday afternoon and the earliest you can get an engineer out is now tomorrow afternoon between 4&7. Really need the broadband as working from home. Not impressed
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Billy Hawthorne
(@BillEHawthorne) reported
@virginmedia Been there done that and stock reply. “If we don’t hear from you within 28 days we will consider the matter closed.” Appalling customer service
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Matt McCorry
(@MattMcCorry2671) reported
@virginmedia When using data with 4G signal!! Tired everything you’ve asked me to do before!
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Nearly the end of 2020.
(@switchgamer2020) reported
@virginmedia Will the website there's a broadband issue in the area and is "supposed" to be fixed around 4pm.
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Katrina Harris MA
(@KatHarris42) reported
@virginmedia I do all the checks everytime there is a problem. I need to speak to customer service, but dont want to sit on hold for an hour, at my cost. I need a service that is consistent and reliable, but sadly this is not.