Virgin Media Outage Report in Letchworth Garden City, Hertfordshire, England

Problems in the last 24 hours in Letchworth Garden City, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Letchworth Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (3%)
• Phone (2%)

Live Outage Map Near Letchworth Garden City, England

The most recent Virgin Media outage reports came from the following cities: Luton, Stevenage, Flitwick, Bedford, Henlow, Biggleswade, Shefford, and Biggleswade.

City	Problem Type	Report Time
Luton	Internet	17 hours ago
Stevenage	Internet	1 day ago
Luton	E-mail	2 days ago
Flitwick	Internet	2 days ago
Luton	Internet	2 days ago
Luton	E-mail	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Letchworth Garden City, England

Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:

• 
  Mike (@MikeJoiner1965) reported 3 seconds ago from Harpenden, England

  @virginmedia need to look at this issue. Some won’t be so fortunate.

• 
  Janette Leaf (@janetteleaf1) reported 2 minutes ago from Hertfordshire, England

  Internet down for ages yet again. @virginmedia kept us on hold for over an hour then cut us off at 21:30 and call centre closed. No internet. No service. No use at all.

• 
  🌸 Emily Jayne 🌸 (@emily_jayne1233) reported 8 minutes ago from Luton, England

  @virginmedia hi, is it possible to get some assistance? My partner and I ordered a broadband package for our new apartment but I accidentally clicked the wrong address on the drop down menu and I need to change it. Is this possible?

• 
  Lou Campbell❤️⚽️ (@mrsloucampbell) reported 9 minutes ago from Bedford, England

  @virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for

• 
  Mike Desborough (@mjdes) reported 13 minutes ago from Stevenage District, England

  @virginmedia I have now been on the phone for 1h41 mins and have spoken to nobody who can help me. Seem to get directed round in circles. Considering I have already contacted the chat who lied to me about a visit I am currently furious.

• 
  VINNY ALIAR (@vinnyaliar) reported 15 minutes ago from Luton, England

  @virginmedia paid all this money for Anthony Joshua fight and the picture is terrible. More frozen and black screens than boxing

• 
  Susan Clarke (@salaura101) reported 15 minutes ago from Harpenden, England

  @virginmedia New Hub 4 arrived during time when Virgin have low staff due to COVID. Keeps dropping out, difficult to work from home and no ability to contact Virgin! ‘Call Failed’ when phoning. Great planning by Operations Mgr. Customer nearly 20 years and want to leave! Fed up!

• 
  Peter White (@picturespete) reported 20 minutes ago from Stevenage District, England

  @virginmedia - do you have a problem in Stevenage area? Data parts of service seem to have stopped (no internet and loss of TV guide etc. Coincidentally poor O2 and Vodafone reception too - could these be linked?

• 
  lee hamilton (@l_m_h_76) reported 32 minutes ago from Stotfold, England

  I don’t know what’s worse @primevideosport shocking #streaming service or @virginmedia shite internet service #CRYLEI

• 
  Lou Campbell❤️⚽️ (@mrsloucampbell) reported 33 minutes ago from Bedford, England

  @virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.

• 
  Paul Brennan (@kahoona7) reported 34 minutes ago from Barton-le-Clay, England

  @virginmedia any known issues with broadband in the Mk45 area? Tried your internet checker which says no issues but my internet down for the last hour? Tried all the usual steps to try and resolve 😞

• 
  Holly O (@ohhollygosh) reported 36 minutes ago from Biggleswade, England

  @virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so

• 
  Lou Campbell❤️⚽️ (@mrsloucampbell) reported 36 minutes ago from Bedford, England

  @virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.

• 
  lee hamilton (@l_m_h_76) reported 40 minutes ago from Stotfold, England

  @virginmedia your #internet is absolutely diabolical you may offer the fastest speed but pointless without a decent service

• 
  Robbosanj (@RobboSanj) reported 44 minutes ago from Stevenage District, England

  @virginmedia phoned 2 weeks ago because the WiFi signal is virtually non existent. Recorded levels as requested, phoned back tonight, put on hold for 1hr then cut off. However fully expect to get the 26th sales call of the month tomorrow - funny that.

• 
  Alan Bellingham (@bellinghman) reported 49 minutes ago from Royston, England

  Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package

• 
  Adam B (@adam_bucky) reported 50 minutes ago from Stevenage District, England

  @virginmedia Hi, I need to get someone to move my broadband over to ip4 not ip6 because my work VPN doesn’t like 6 and painfully slow. Spent a lot of time on the phone for a simple request, is there an email address I can contact for this? #virginmedia

• 
  Peter White (@picturespete) reported 51 minutes ago from Stevenage District, England

  @virginmedia I couldn’t check the ‘status’ page because our mobile signal (from O2) was also so poor. The Virgin problem seemed to fix itself later and now seems ok. Thanks

• 
  Ed (@Ed_P0d) reported 54 minutes ago from Luton, England

  @jakepickford @virginmedia I've noticed that recently too (Luton). Put it down to the massive 5g tower the council put in, interfering with my WiFi signal.

• 
  jamesdgreen (@jamesdgreen02) reported 59 minutes ago from Bedford, England

  @virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  wayne holloway (@waynex) reported 6 minutes ago

  @virginmedia been on hold listening to **** music for 30 mins, now gonna jump out of my window. on you.

• 
  Dom (@BaldockDom) reported 11 minutes ago

  @virginmedia Your internet must be slow like mine

• 
  Steelo (@SteeloPlays) reported 11 minutes ago

  @virginmedia how have you guys got customer services so badly wrong right now? Have you literally furloughed your entire department? Impossible to get a response over phone, email or live chat. Absolute sham-*****. #virginmedia

• 
  Adam Ashbery (@AshberyAdam) reported 20 minutes ago

  @virginmedia your customer service is a joke, pandemic or not. I've spent a total of about 9hrs since before Xmas trying to speak with someone about my (lack of) broadband coverage and repeatedly get cut off after waiting an hour.

• 
  Adam Whitehouse (@MallingBirder) reported 21 minutes ago

  @virginmedia No resolution, issue remains outstanding as was unable to get through to techinical

• 
  Dennis Farrell (@denfazzer) reported 21 minutes ago

  @virginmedia So they now say booster are faulty which are new. Only due in end on January as out of stock and I have to ring back again to order. Do you have a customer service number or can you get them to call me? #ComplaintIncoming I’m wasting my money

• 
  Anthony Lennox-Hughes (@AnthonyLennoxH1) reported 22 minutes ago

  @virginmedia Shocking customer service. Two hours on the phone yesterdays. 2 x 30 minutes waiting in a call queue just to be cut off when the advisors answer. Then we get through to an advisor that wouldn't deal with our request because we failed to give the correct password.

• 
  Josh Deegan 💙 (@Josh_Deegan) reported 23 minutes ago from Manchester, England

  Been on hold to Virgin Media for over 30 mins. Internet has been so intermittent for months and this week is the worst I've ever known it. Impossible for me to WFH with it like this. Missing deadlines and not able to speak to service users. Beyond frustrating.

• 
  SkyFlier6981 RGN RNT (@SkyFlier6981) reported 23 minutes ago from Brentford, England

  @virginmedia your engineers just left, created a problem, they weren’t even working on my property and just left. I can’t phone you because that’s not connecting? There’s no cable and no internet and I’m in the middle of my Classes and no internet!! I am not happy

• 
  (((Greg Barnes))) (@GregBarnes2) reported 28 minutes ago

  @virginmedia Almost daily. They couldn’t possibly be less helpful. I’m well past that. I’ve got a fix ticket number that expired 10 days ago and someone pretended the new SIM card was in the post. My next payment is due and I’ve had NO service for the past month. It’s £128