Virgin Media Outage Report in Letchworth Garden City, Hertfordshire, England
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The latest reports from users having issues in Letchworth Garden City come from postal codes SG6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Letchworth Garden City, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Letchworth Garden City, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Hitchin, Letchworth Garden City, Stevenage, Bedford, Ware, Harpenden, Biggleswade and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Total Blackout | |
| Hitchin |
TV | |
| Luton |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Letchworth Garden City, England
Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:
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Iggle Piggle Guinea Pigs
(@PigsIggle) reported
from
Letchworth Garden City, England
@virginmedia service is rubbish , I pay £90 a month for flms to buffer every 3 seconds ..so frustrating
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VAS
(@johnvasili1) reported
from
Hertfordshire, England
@virginmedia Again why send me a bill when I'm no longer a customer
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Nicholas Jemetta
(@nicholasjemetta) reported
from
Hitchin, England
@virginmedia I’m trying to help my mother-in-law who’s a registered cater, with her broadband. Her wi-fi signal is very patchy and it’s causing her problems (plus unnecessary extra stress). She has a Hub 3; can she get a Hub 4 without upgrading to Gig 1?
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maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia Landline is still NOT working. Try ringing yourself.
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄
(@DawnHar90476836) reported
from
Luton, England
@virginmedia Very angry. And upset. Been at this since 9am today. And its such awful customer service. I will be looking for new provider
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Mark
(@moffmark) reported
from
Hertfordshire, England
@virginmedia So VM, I’ve been ‘talking’ to Andi BOT for the past 90 minutes and it says wait times are over 15mins but ‘it’ has been saying this for over an hour!! There’s only so many times I can reset the damn router to try and improve wifi! Really regretting leaving @SkyUK atm
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Kefaloniaman23
(@KevinSaunders23) reported
from
Flitwick, England
@virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???
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Nik Lane
(@NikLane7) reported
from
Hertfordshire, England
@TheStevieG123 @virginmedia I had a similar issue with EE (plus the phone wasn't a good enough upgrade for the money!) I sent it back within 14 days and got a sim only. 5g prob won't be worthwhile over here for some time yet
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DarylSThompson
(@DarylSThompson) reported
from
Harpenden, England
@virginmedia no updates since 15:30 is really quite poor...
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Tim Read
(@TimRead1971) reported
from
Hertfordshire, England
@virginmedia services might have come back as per your update (terrestrial ones) but they’re now not working again. Channels now ‘not authorised’. How about some proper action and updates.
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maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia We can’t use landline because of fault. Tried mobile - no response. We shouldn’t have to keep reporting. You know there is a problem. Fix it please.
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄
(@DawnHar90476836) reported
from
Luton, England
@virginmedia Busy? I've been fighting allday since 9am. I've paid agreed amount but my services haven't been restored and I can't get through by text, WhatsApp or phone. This isnt a good service a vulnerable customer should receive
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John B 💙🤍🔥💥🚴♂️⛷⭐️🇪🇺💫☄️
(@JB_CFFire) reported
from
Hertfordshire, England
@Paulos_the_fog @virginmedia Yes, that is a problem but I may be able to log into the router. Thanks for your help.
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John B 💙🤍🔥💥🚴♂️⛷⭐️🇪🇺💫☄️
(@JB_CFFire) reported
from
Hertfordshire, England
@Paulos_the_fog @virginmedia Because of home working I upgraded to 350mbps package and was getting that until a few months ago measured using a variety of apps - now it’s down to 80 consistently.
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia This problem was reported 11th November 2021. You promised to correct the problem by 18th November.
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DarylSThompson
(@DarylSThompson) reported
from
Harpenden, England
@virginmedia @kamikaz3Topnam Wow, that may be one of the worst responses I've seen...
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Patricia Rayney Ⓥ
(@TriciaCaputo) reported
from
Luton, England
@virginmedia We have business broadband and received an email saying that there was a planned outage in our area. As we are due to give a live broadcast soon we need to know if the work has been completed.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia It’s not specific to me; and to be honest I’m not really bothered. The problem is your marketing 5G phones in areas that don’t have 5G which is affectively mis-selling. Probably something you should look into.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Peterkin
(@Adam_Peterkin) reported
@virginmedia Have now rung 150 which says there is a landline fault but no resolution time. Website says no fault. Website not allowing option to book engineer. What's going on!
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wonder woman
(@lillyt72) reported
@virginmedia 14 years I've been a customer. I've now signed up with another provider for 2 years
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Rachel Biddles
(@rachlb33) reported
@virginmedia LE3 8DA, says there’s no issue when I’ve searched it
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Nino LFC
(@LFC_Nino) reported
@virginmedia Worse customer service around. Like to offer deals and then go back on it and say they didn't offer it. Customer service representatives are rude and no clue what they are doing.
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Ian Frawley
(@ianfrawley) reported
@virginmedia No tech visit booked. I was advised I didn't need one. Hub3, naff WiFi signal. Plus this will be my 3rd in three years. TalkTalk realised that you need to invest in a decent router because of the fortune spent on returned routers cheap versions
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cryptoX
(@cryptoX42069) reported
@WillardFoxton @amazon Also @virginmedia let you upgrade on web but to downgrade/cancel it must be a phone call.
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David Charlton
(@David_Charlton1) reported
1/2 @virginmedia Absolute shambles of customer service and handling compaints. Complaint registered through the online form as suggested. Automated sms recieved asking for ME to call you to resolve (why use the form!?) Second complaint regarding your unwillingless to call me
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Gareth Thornton
(@chipie73) reported
@virginmedia The messaging service is not accepting any further messages for fault issues and it wasn't last night either. I just need a replacement remote, how difficult can it be? Can I not DM you with my details and someone just order me one? I used to work for VM, it is a simple task
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Ian Frawley
(@ianfrawley) reported
@virginmedia It is very poor. I can get next day delivery on all sorts from Amazon, but five day lead time on lead time for a router from you guys and a total 7 days without service from you.
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Kasia
(@lakoma) reported
@virginmedia Not well at all, and there’s a bit of a language barrier as well. You’re not doing great at retaining me as a customer right now. She’s telling me that if I drop the landline I’ll be paying MORE. WTF? I’m out of contract and moving so want the best solution, but pay more? Really?