Virgin Media Outage Report in Watton at Stone, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Watton at Stone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watton at Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Watton at Stone, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Stevenage, Luton, Henlow, Welwyn Garden City, Letchworth Garden City, Hoddesdon, Hitchin, Harlow, Welwyn, St Albans, Waltham Cross and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Total Blackout | |
| Luton |
Internet | |
| Henlow |
Internet | |
| Welwyn Garden City |
Internet | |
| Letchworth Garden City |
Wi-fi | |
| Hoddesdon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Watton at Stone, England
Latest outage, problems and issue reports in Watton at Stone and nearby locations:
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Mike✈️
(@flybymike) reported
from
Luton, England
@virginmedia well still no fixes/ability to make contact about the issues on going with my TV/Broadband even though you say it works fine. Not impressed. Time for a change I feel 🙄
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Lee Brown
(@LRB172) reported
from
Epping, England
@virginmedia @MoneyTelegraph 9 months and counting for broadband to be fixed. Seriously fed up now. Please just fix it or let me go to another provider without charging....
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AJW
(@AJW4966) reported
from
Broxbourne District, England
@virginmedia no wifi again £51 a month useless shit company
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🏴steve patrick
(@SPQPR1) reported
from
Harlow, England
Texting enquires to @virginmedia , actually take days to answer. Terrible service. 🙄
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James
(@JCELT1) reported
from
Hertfordshire, England
@virginmedia Only wireless wifi... the router currently shows no signs of fault either. Have attempted switch off/ on to reset service. No change.
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Allan Fenn
(@AllanFenn) reported
from
Waltham Abbey, England
@virginmedia 5 different answers from different agents The best one was yesterday whilst on hold after being transferred to another person , waited half hour then they cut me off ! Finally got through to Nathan who is currently trying to resolve this issue, again !
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Dominic Green (🇬🇧 Not my PM 🗳️)
(@domgreen) reported
from
Welwyn Garden City, England
. @virginmedia tech support have just made my day! #security #plaintextpasswords 🔓
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Jessica Lloyd-Wright
(@JessLloydWright) reported
from
London Colney, England
@virginmedia Yes I’ve tried that lots of times but it says no known issues in the area. We’ve tried rebooting and switching on/off loads of times too. It’s getting ridiculous. Could someone please come back with a reply on what is directly happening with tv/internet in the SW18 area
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Lee Bridgen 🔶️ 🇬🇧🇪🇺 #FBPE
(@Bridgen2far) reported
from
Luton, England
@virginmedia your service status claims no issues in LU2, but my Wi-Fi isn't working. Tried resetting my hub... nothing.
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wendb
(@unicawn) reported
from
Luton, England
@virginmedia please create an option to remove all BBC channels from TiVo boxes @BBCWorld @BBCRadio4 @BBCBreakfast so we who don’t want to have bbc channels can avoid paying a license fee. I pay a license fee and I object to having to sign in to watch catch up, I rather lose BBC
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Dan G
(@DansHorizon) reported
from
Harlow, England
@virginmedia That may be the case however it should be solved at the customers earliest convenience, not the companies. The fact that people rely on your service to work from home, and rely on your service to watch events that they pay for, this is not acceptable. Especially for the price.
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Ashley
(@Ashley_Albus) reported
from
Harlow, England
@virginmedia hi my contact for the year on tv bundle has runout and have risen in price by a lot but I wasn’t made aware it was finished and rising. Who do I contact to discuss re contracting and getting this bill down.
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Ricci
(@RicciHammond) reported
from
Ware, England
@virginmedia If only they could help.. put on hold for 32mins while they investigate, get a different person who doesn’t know anything of the call and I go through the same process. Now telling me engineer was rescheduled for 20th (the original date I was given weeks ago).. Not good enough..
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Allan Fenn
(@AllanFenn) reported
from
Waltham Abbey, England
@virginmedia Worst Customer Service I have ever experienced 😡 Left hand doesn't know the right hand doing ! Consider the contract null & void @SkyUK On my way
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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Ricci
(@RicciHammond) reported
from
Ware, England
@VirginMedia Getting seriously pissed off with your call centre.. Landline fault, I have to call on my mobile to find out status after engineer visit, told you are running a new cable on 20th and then you hang up on me when I query the delay.. and not for the first time..
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Carl
(@CJTwo4) reported
from
London Colney, England
@virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look
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Lefert Clement 🇫🇷
(@clementlefert) reported
from
London Colney, England
@virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.
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Amy
(@_amycollins) reported
from
Stevenage District, England
Just been on the phone for over an hour to @virginmedia and received awful customer service with the call ending with no resolution to my query. Apparently loyal customers don’t count for anything and it’s just new customers that get the best prices 😡
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ROB FARACE
(@REDROBB1967) reported
from
London Colney, England
@virginmedia Thanks but yodal have just brushed me off & after being online for an hour with their web chat so it is being delivered tomorrow & I have to wait in again. Really poor experience & they are not doing you any favours. Have no confidence in them or that anyone actually came today
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝗝𝗮𝗰𝗸 𝗥𝗶𝗰𝗵𝗮𝗿𝗱𝘀
(@djackrichy) reported
@virginmedia Hi TM - I've just managed to get through and they're saying the internet won't be fixed until 30th May???? Please can you confirm this is surely not true, and if it is then how i can cancel my contract please?
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Richard Hurst
(@RichHurstPhoto) reported
@vmbusiness Another day wasted sitting at home for work to be carried out that I just knew want going to happen. I’ve tried to be a new customer since February and it’s been let down after let down. Shocking!
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Michael James Guy
(@redwarrior67) reported
@virginmedia @heather_cmartin There's a lot of customers complaining about virgin media , I wonder why ? Oh I know it's because ur GREED knows no bounds ... LOYAL CUSTOMER of over 10 yrs couldn't get a decent deal , in fact it went up by £8 pm .. virgin media does not care about it's customers, go to sky 👍
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Hannah Chisnall
(@hjvaughanie) reported
@virginmedia I have done this plus rang your premium line number and spoken to the technical team. I am waiting for a "specialist technician" to diagnose the problem that your workmen have caused!!! Just ridiculous @dchisnallITV
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Hasnie Amin
(@hasniemayback) reported
@virginmedia My Post Code ending 7NJ and I have never used the service because of poor customer relationship. immediately I called another Company and installed within days, my home went online. Why is Virgin Media claiming I'm owing when in fact I have not used the service for 1 second.
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sham
(@shxmzhr) reported
@virginmedia Networks fine in my area, but dont understand how it’s being so slow
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
@virginmedia Hi, I selected to come over to you. I selected the option to have an emergency line installed in case of a power cut etc. Do I need to buy a second phone for that? Also, I only have one phone socket in my home, is that going to be a problem?
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LGK Music 🇯🇲 Son of a LEROY
(@LJ_King) reported
@virginmedia what the hell? Internet has been down for twelve hours in the W5 area…..I’ve got work to do!!!!!
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Hasnie Amin
(@hasniemayback) reported
@virginmedia I demand Virgin media to show me the amount of data used by me, I want to see how many devices connected before profiling me and sending my name to debt collection agency. This is very bad
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LGK Music 🇯🇲 Son of a LEROY
(@LJ_King) reported
@virginmedia Yes. And it’s lying to me. Saying there are no issues when clearly…. There are.