Virgin Media Outage Report in Watton at Stone, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Watton at Stone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watton at Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Watton at Stone, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hatfield, Stevenage, Luton, Radlett, Letchworth Garden City, Harlow, St Albans, Ware, Harpenden, Hoddesdon, Hitchin, Welwyn Garden City, Hertford and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Hatfield |
Internet | |
| Stevenage |
Internet | |
| Luton |
Internet | |
| Radlett |
Internet | |
| Letchworth Garden City |
Wi-fi | |
| Harlow |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Watton at Stone, England
Latest outage, problems and issue reports in Watton at Stone and nearby locations:
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia Hi there. Our broadband is down. Your phone line says CM23 area has problems being fixed. Website says there are no issues. Can you be the tie breaker please so we know whether it’s our hardware (again) or a broader issue?
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU
(@essojohn) reported
from
Broxbourne District, England
@virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get
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Carlo
(@Pegnarista) reported
from
Stanstead Abbotts, England
@virginmedia No advice at all as to what the issue is. Still not fixed.
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU
(@essojohn) reported
from
Broxbourne District, England
More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.
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Carlo
(@Pegnarista) reported
from
Stanstead Abbotts, England
@virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above
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shaun Murray
(@shaunpmurray49) reported
from
St Albans, England
@virginmedia now my deal had run out I need to cancel the sports . Do i just ring up
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Laura Cook
(@LauraVCook1980) reported
from
Hatfield, England
@virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU
(@essojohn) reported
from
Broxbourne District, England
@virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.
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Dr Andrew Fleming 🇬🇧 🏴
(@Andrew007Uk) reported
from
London Colney, England
@virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia Thanks. Will I need to reboot my hub for the fix to take effect or will the service likely come back on its own?
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Richard
(@HalloweenJack55) reported
from
Epping, England
@virginmedia my broadband is down with an estimated fix of 1625 tomorrow. Not good enough.
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia why do I only get a notice saying channel failed when I watch sky sports channel live, I can watch any other channel you provide me and don’t have a issue. I have done everything that you tell me to do but it still keeps happening.
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🆎
(@_Brady1_) reported
from
London Colney, England
@virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . I’ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU
(@essojohn) reported
from
Broxbourne District, England
@virginmedia No I have not and at no stage has any one or any virgin media Web site indicated to do so I have as stated spent hrs on the phone talking to yr people about the problem and now you suggest this I am totally fed up ringing VIRGIN MEDIA and constantly going over the same things.
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Ella A Cutler
(@angelstorm13) reported
from
Hatfield, England
Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice
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Ken Williams
(@portishair) reported
from
Hertfordshire, England
@virginmedia the sky sports picture quality is unusually poor today.
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
London Colney, England
@virginmedia Now I am told they will send me a new hub as they do think I have problems T the house . That’s why VM booked a engineer it was not me who did it . Time will tell if the goal post moves again today
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU
(@essojohn) reported
from
Broxbourne District, England
VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.
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Niro Knox
(@niroknox) reported
from
Potters Bar, England
@richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU
(@essojohn) reported
from
Broxbourne District, England
@BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Helena
(@hellyglo) reported
@virginmedia you still owe me CR £112.82 from January after I left you. I have made numerous phone calls and have done everything asked but no one seems capable of solving this issue! Is there anyone in your company that is able to resolve this!? #useless
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Rob Hill
(@robhillglp) reported
@virginmedia I have just spent over an hour on the phone to your customer care and solved nothing. @richardbranson try for yourself it’s a joke, literally the must frustrating experience
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OFFICIAL GFFCONTWITCH 🇬🇧 Farming plays G.S.P
(@gffcontwitch) reported
Can I block you on twitter, because you are useless and your internet is crap? And your support team knows sweet FA? @virginmedia and you are annoying, irritating and a massive bunch of liers ? #VirginMedia and you you ripped me off £63 for rubbish 1GB internet
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George Grace
(@GGREPS) reported
@virginmedia hi- hoping you can help- seems there’s a service outage in SW2 (London) can you confirm? Thanks
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Howard Benson
(@HowardBenson) reported
@virginmedia You still haven't given me an answer to my question. Can't you look at an incident log?
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Jackretro
(@Jackretro4) reported
@virginmedia @lionsgateplusuk Avoid virgin serious customer neglect. See comments on previous post. Was told a manger would call for emergency install still waiting. Avoid at all costs #virginmedia #ofcom
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Passing Xhak-wards.....
(@evadztif) reported
@virginmedia down today of all days….you couldn’t make it up….
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just say no
(@RobLow_7) reported
@JamesCopley_ @virginmedia Maybe you've been lucky. Many moons ago I vowed never to have anything nor to do with @BT because of the way I was treated by them and the lies I was told. Guess it depends who deals with your account maybe.
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Steve osborne
(@1967steveos) reported
@virginmedia Must have been at the end of September. Virgin did not cancel all the services when I rang in August so had to call again. They said the refund would be with us within 10 days. I have trouble with your team accessing our account due to not passing the security questions
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Chris
(@chrisrawkers) reported
@virginmedia Writing to complain about VM miss selling me a Media package and the appalling service received since. Last Friday agreed to renew existing contract at a reduced price. This includes Sky Sports HD, yesterday noticed these channels were no longer available.