Virgin Media Outage Report in Watton at Stone, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Watton at Stone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watton at Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Watton at Stone, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Harlow, Radlett, Stevenage, Letchworth Garden City, St Albans, Hitchin, Welwyn Garden City, Hertford, Waltham Cross, Ware, Harpenden, Broxbourne, Hatfield and Bishops Stortford.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
||
| Harlow |
Phone | |
| Harlow |
Internet | |
| Luton |
Wi-fi | |
| Radlett |
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| Radlett |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Watton at Stone, England
Latest outage, problems and issue reports in Watton at Stone and nearby locations:
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JAS 🇮🇳 🇬🇧
(@jas9029) reported
from
St Albans, England
@virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!
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John B 💙🤍🔥💥🚴♂️⛷⭐️🇪🇺💫☄️
(@JB_CFFire) reported
from
Hertfordshire, England
@Paulos_the_fog @virginmedia Because of home working I upgraded to 350mbps package and was getting that until a few months ago measured using a variety of apps - now it’s down to 80 consistently.
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James Cunningham
(@jamescun) reported
from
London Colney, England
@doismellburning @danpalmer I have a self-hosted box with DigitalOcean in London. My use case is isolation from local networks and ISP privacy (I know I’m just moving the problem, but I trust DO more than Virgin Media). For those cases, VPN providers are a haven for data collection, so no.
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mel smith
(@melsmith25) reported
from
Hoddesdon, England
@virginmedia totally unacceptable , over 1 hour, being cut off 4 times, explaining my request to 15 different people, and still I have no solution to my request complaint on its way
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VAS
(@johnvasili1) reported
from
Hertfordshire, England
@virginmedia Again why send me a bill when I'm no longer a customer
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HK
(@harrydotcom_) reported
from
St Albans, England
Come on @virginmedia pushing back the estimated fix time from 10pm today to 9am tomorrow I’ve got to finished Squid Game 😰
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport I appreciate that but I’m currently in a position where @virginmedia are useless and unable to fix cables and you now working on masts meaning I can’t even use my phone network. So between both multi million pound companies you’re screwing me royally!!
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport I have no wifi due to @virginmedia and no phone signal due to you!!
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Nik Lane
(@NikLane7) reported
from
Hertfordshire, England
@TheStevieG123 @virginmedia I had a similar issue with EE (plus the phone wasn't a good enough upgrade for the money!) I sent it back within 14 days and got a sim only. 5g prob won't be worthwhile over here for some time yet
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia It’s not specific to me; and to be honest I’m not really bothered. The problem is your marketing 5G phones in areas that don’t have 5G which is affectively mis-selling. Probably something you should look into.
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Steve
(@StevenCudd2) reported
from
Hoddesdon, England
@virginmedia So after getting an engineer visit finally today, comes, says fixed, 10mins later broadbanddrops again. Told he will be back in 30mins, 2 hours later nothing. Now on 4th call to customer service getting cut off and no one knows what they are doing! Appalling service!
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
It’s bonkers that the whole district of EN9 could have an outage of @virginmedia for 5 days and because I didn’t call and log it I’m not entitled to compensation , I’m taking my £111 a month and spending it elsewhere!
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Iggle Piggle Guinea Pigs
(@PigsIggle) reported
from
Letchworth Garden City, England
@virginmedia service is rubbish , I pay £90 a month for flms to buffer every 3 seconds ..so frustrating
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@virginmedia @JMiragliotta Yes! You’re repairing a damaged cable and have been for the past 3 days now. No TV, No broadband, fantastic service for £111 a month 👍🏻
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Jon Warburton.
(@jon_warburton) reported
from
London Colney, England
You, an idiot: Darren Grimes Me, an intellectual: Virgin Media
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rob price
(@robandvic) reported
from
Bishop's Stortford, England
@Virgin internet is absolutely shocking and their customer support is even worse #VirginMedia #Disgraceful #customerservice
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Alan Clarke
(@clarkyinjury) reported
from
Broxbourne District, England
@virginmedia do we know when TV services will be restored in the EN10 area? Your automated message just says ASAP but it’s been down since last Thursday? 😔
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Lisa Kathryn
(@LisaKathryn5) reported
from
St Albans, England
@virginmedia what is happening in AL3? Now saying 9am tomorrow before broadband repaired, this is almost a day of lost working time. Service is so bad, what is being done to make it more reliable?
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia I need someone to call me and I have raised yet another complaint on the website this is the 4th complaint with no response C-0609211914
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John B 💙🤍🔥💥🚴♂️⛷⭐️🇪🇺💫☄️
(@JB_CFFire) reported
from
Hertfordshire, England
@Paulos_the_fog @virginmedia Yes, that is a problem but I may be able to log into the router. Thanks for your help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eden Gem
(@edengem) reported
@virginmedia Hi again. Yes have landline which now doesn’t work as engineer said it wouldn’t as he’s set up a usb to go into back of router. He didn’t know how to fix landline
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mark howsham
(@MarkHowsham) reported
@virginmedia yes, can you send an engineer out tohe S6 area to check if their internet has broken.
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Pippa jane wild
(@pippa_wild) reported
@virginmedia I’ve emailed for the complaint to be escalated
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Eden Gem
(@edengem) reported
@virginmedia Yes BUT I gave ano landline downstairs. I thought this would still work in the normal way but was only told AFTER that it wouldn’t! So if wifi down - which happens / I’ll have no phone. How can this be so?
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Faye Davies
(@itsfayedavies) reported
@virginmedia Unfortunately we are unable to call through, as the landline is down and I’m currently not available to go to the property. The person at the property is disabled and uses the landline to use her AgeUK personal alarm.
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Richard Borrowdale
(@Richard_1B) reported
@virginmedia I was told in the live chat that everything was fine. I downloaded the contract after signing in and it is not the one I agreed to. If I get overcharged, which seems inevitable now, Virgin Media are in breach of contract. The internet connection is also disastrously bad.
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Rach
(@rachw101) reported
@whingewine @JimithyJimdale @virginmedia They did that to my Mum this weekend. Awful customer service
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jennie walsh
(@W4lshy_85) reported
@virginmedia I have no channels (it says no subscription) “apparently” the service is down in my area… but only my house. 🤯🤔
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Laura Robinson
(@laurarob1nson) reported
@virginmedia need help!!
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Sam Williamson
(@Samth3kiwi) reported
@virginmedia It was made over the phone. It was a new contract. The ultimate volt bundle. Last week we were told by customer service they have emailed correct department an will get a resolution last week. Yesterday was told a supervisor will call us back to resolve which didn't happen