Virgin Media Outage Report in Potters Bar, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Potters Bar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Potters Bar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Potters Bar, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Camden Town, Tottenham, Hackney, London, Ilford, Islington, Watford, Leyton, Barking, Belsize Park, Bushey, Hampstead, Enfield Town, Radlett and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Wi-fi | |
| Tottenham |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Potters Bar, England
Latest outage, problems and issue reports in Potters Bar and nearby locations:
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Woodsy
(@chriswoods84) reported
from
Enfield Lock, England
@virginmedia @ChalfontStRob Not sure about Robert but I have uninstalled and reinstalled the app. It still isn't working. There's no response at all when you press sign in after entering username and password
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Kamran Iqbal
(@MKIQBAL786) reported
from
Walthamstow, England
@virginmedia I have constant problems with my WiFi connection at home. Connection keeps dropping. Phone switches to mobile data. Called ur team and they keep saying everything is fine. They also said connection can drop if you are to close to the router or to far! What crap
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia At least twice a month it has issues, now waiting 2 days for a network engineer, it's just overall down too often to rely on.
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!
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Stefan Selby
(@TheTallBlonde1) reported
from
Harrow Weald, England
@virginmedia thanks MM. Still not working but already called the customer services desk. Got an appointment for an engineer on Tuesday.
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londonchimpden
(@londonchimpden) reported
from
Camden Town, England
@virginmedia My other box and telly are working fine. There’s no service fault. Will call later.
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality
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Lefert Clement 🇫🇷
(@clementlefert) reported
from
London Colney, England
@virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.
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Carl
(@CJTwo4) reported
from
London Colney, England
@virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look
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Ruth Brookarsh
(@nabenza) reported
from
Harrow Weald, England
@virginmedia @MoneyTelegraph we are a residential care home supporting vulnerable adults. We have been without a phone line since 26 June. Fix date of 15 July is too far away. Please divert my line
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Morgz
(@Morgannaredhead) reported
from
Islington, England
@virginmedia Never mind Service is appalling lately.
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Eddie Seber
(@turboeddie08) reported
from
London, England
@virginmedia Btoadband not working, postcode Rm10 8JT
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Paul Freeman
(@PaulGreenLaner) reported
from
Harpenden, England
@virginmedia absolutely appalling customer service cannot get through on the phone, no broadband or TV since yesterday evening not on.
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AJW
(@AJW4966) reported
from
Broxbourne District, England
@virginmedia no wifi again £51 a month useless shit company
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Mitchell Feldman
(@feldmannews) reported
from
Hatfield, England
@virginmedia I sent an enquiry to your sales team via your website in regards to a box upgrade and 2 months later still no reply. With your forthcoming price increase I would expect better service. Pls DM to discuss further thx
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Ricci
(@RicciHammond) reported
from
Ware, England
@VirginMedia Getting seriously pissed off with your call centre.. Landline fault, I have to call on my mobile to find out status after engineer visit, told you are running a new cable on 20th and then you hang up on me when I query the delay.. and not for the first time..
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia #virginmedia worst Internet sevice ever, several times a month it stops working for days!
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James Everington
(@jeverington) reported
from
Camden Town, England
@pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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andreea
(@Popescu92) reported
@virginmedia Hi! Why no one is taking the calls? I have been trying to reach someone since last week... Awful service @virginmedia
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StowBuild
(@StowBuild) reported
@virginmedia Yes, this service is awful. Why can’t I just speak to someone?
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Diyaaaaa 🙃
(@diyaaaxo) reported
@virginmedia My Wi-Fi was supposed to be fixed at 12pm, then it was delayed until 3pm and now it's been delayed until 5pm. Are you people planning to fix my Wi-Fi or should I just switch providers?
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🏴 Ryan Sullivan
(@rhino14) reported
@ItsDaveClayton @virginmedia Hi Dave, I had similar problems recently, I had to sit on hold for over an hour to eventually speak to someone. Finally I managed to get my speed upped and they provided me with an eng to fit a new box, it took a lot of patience.... and a bit of wheeler dealing to get a deal 🙄
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Big Hat
(@_Big_Hat_) reported
@virginmedia Hi, have an ecommerce website, that doesn't seem to work on Virgin Media only (I've tested 10+ isps, and issue unique to Virgin). An issue as have some employees who are working from home using Virgin Media and they cannot access the website. SSL_PROTOCOL_ERROR.
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John Griffith-Jones
(@John_gjones) reported
@virginmedia I kind of feel that whilst you are right about the focus being negative, virgin media are missing the point somewhat if this is the opinion of virgin media and their exec team. If you have 1 customer with a problem that is bad surely?
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KrazyKiwi
(@SharonMC68) reported
@virginmedia Yes we have done that already but pointless if we have no connection... when we have connection signal strength is great
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Greg hook
(@gregarus) reported
@virginmedia Waiting on a reply because am apparently in a contract (my partner) but need proof the phone call happened as she’s pretty sure she didn’t agree it, she’s paid for sky sports but never watched it due to believing she told @virginmedia it was too expensive
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Darren Soley
(@DSJSoley) reported
@virginmedia I just want a manager to contact me, what is so difficult here? The agent is informing me he cannot pass this on. This cannot be true. The customer service is a disgrace
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SL
(@sayfulyg) reported
@virginmedia Nope still the same internet problem. This is a shambles as my kids are working from home and their internet connection is slow which means it lags. Might consider cancelling my contracts with Virgin if this is how it carries on