Virgin Media Outage Report in Potters Bar, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Potters Bar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Potters Bar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Potters Bar, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hampstead, London, Camden Town, Wembley, Hackney, Watford, Chigwell, Harringay, Waltham Forest, Ilford, St Albans, Enfield Town, Islington, Northolt and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hampstead |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Camden Town |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Potters Bar, England
Latest outage, problems and issue reports in Potters Bar and nearby locations:
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Burnley Dave:Not woke just human.💙🌈🍺🇪🇺
(@tlcko1882) reported
from
London, England
@journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?
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PAT WEBB
(@nan2thou) reported
from
Enfield Lock, England
When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.
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Carlo
(@Pegnarista) reported
from
Stanstead Abbotts, England
@virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above
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John Sanderson
(@SanderjoJohn) reported
from
Barnet, England
@MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.
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Carlo
(@Pegnarista) reported
from
Stanstead Abbotts, England
@virginmedia No advice at all as to what the issue is. Still not fixed.
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PCPresenter
(@PcPresenter) reported
from
Hemel Hempstead, England
@virginmedia Any chance you can DM me about an issue? Trying to find an avenue to contact you through the website is shockingly ****. What's the point of having an option to contact when it's impossible to find it??
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Carlo
(@Pegnarista) reported
from
Stanstead Abbotts, England
@virginmedia You are the worst. 1. Never once asked me to DM my account details so you can look into and resolve privately. 2. Paid no attention to my first tweet, in effect advising me to continue to do the very thing I complained about telephone call after telephone call Pathetic.
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia Please as I have been paying for service
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!
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Crypto Ivan
(@Ivan_D_Crypto) reported
from
Hackney, England
@hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?
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Ken Williams
(@portishair) reported
from
Hertfordshire, England
@virginmedia the sky sports picture quality is unusually poor today.
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia DB was dealing with this issue but has not responded since lunchtime Friday
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Annie Caird 🌻
(@AnnieCaird) reported
from
Islington, England
@virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT
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Bhavin
(@Bhavinmaru2020) reported
from
Hillingdon, England
@virginmedia I am loosing signal intermittently. Not great!
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Amanda Birrell
(@blackheathma) reported
from
London, England
@MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so
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🆎
(@_Brady1_) reported
from
London Colney, England
@virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . I’ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sebastian Ruiz
(@Tianruiz13) reported
@OliviaACleary @virginmedia I’m just laughing about the £8 compensation per day as per my service report… I’m thinking about leaving this provider. the unprofessionalism they have to not inform customers properly is beyond imagination. @virginmedia
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Ella Richardson
(@EllaRic25687258) reported
@virginmedia wifi still down in se24… no communication and no update. I have no internet, 4g or service and a final uni deadline :(
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Ollie Treend
(@OllieTreend) reported
@virginmedia has been down for ~14 hours now in Chingford, E4. Do you have a status update please? Your SMS update service claimed it was fixed this evening, but now the status app quotes a _different_ fault reference number. Why? What's going on?
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milo 🪐
(@sxptic_floof) reported
does anyone know if virgin media is a good provider to go with when getting a phone? I seriously appreciate any help, sorry I keep asking about phones haha
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Simon Taylor
(@Thuglifepob) reported
@virginmedia is wifi not working in SE27???
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Butt face
(@Buttfac61394540) reported
@virginmedia Thanks, the service status page timings gets longer and longer. Any proper updates when it’ll be back in the SE24 area?
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Mariam El-Menawi
(@mariam_elmenawi) reported
@lizmcdonnell1 @virginmedia Nope… they asked me to do the router check and as it turns out the issue is from their end & i can’t even register to get updates on the issue
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Adam Streames
(@soundradar) reported
Oh look, @virginmedia down again for literally the 15th time within a month. At this point I’m more surprised when it’s working. Roll on July so I can cancel this farce!
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Moor_Spawn_
(@DakaraSpawnBlk) reported
@OliviaACleary @virginmedia Its gone down for me in SW18. Been having problems with them since mid April. It's a joke.
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Mariam El-Menawi
(@mariam_elmenawi) reported
@DanielleP_Photo @virginmedia Yeaaah…. Lots of people are having the same issue…. !!! How could this have happened