Virgin Media Outage Report in Potters Bar, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Potters Bar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Potters Bar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Potters Bar, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Islington, Ilford, Watford, Hemel Hempstead, Enfield Town, Camden Town, Wembley, Harringay, Hampstead, Waltham Forest, Stanmore, Hertford and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| London |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Potters Bar, England
Latest outage, problems and issue reports in Potters Bar and nearby locations:
-
Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia Tx. What is reason for London N16 collapse of service? Your team must know that it exemplifies routine unreliability & less-than-promised bandwidth; calls into question willingness / ability to deliver service. Time to switch?
-
Sharon Spiteri
(@shaspi) reported
from
Tottenham, England
@virginmedia There’s a problem in the area apparently which is due to be fixed by 3pm. Thanks for checking.
-
John B 💙🤍🔥💥🚴♂️⛷⭐️🇪🇺💫☄️
(@JB_CFFire) reported
from
Hertfordshire, England
@Paulos_the_fog @virginmedia Yes, that is a problem but I may be able to log into the router. Thanks for your help.
-
Ben Hollinsworth
(@benhollinsworth) reported
from
Ilford, England
@virginmedia internet outage two weeks in a row. What’s going on!?
-
Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@virginmedia Broadband down in multiple homes on my street. I was told by your support you don't monitor your endpoints? Shocking if true!
-
Medan
(@sumnjam) reported
from
Hackney, England
@virginmedia It doesn't work , now I have lost home phone service
-
Jon Warburton.
(@jon_warburton) reported
from
London Colney, England
You, an idiot: Darren Grimes Me, an intellectual: Virgin Media
-
Paul Durrant
(@Leafs1201) reported
from
Watford, England
@virginmedia any problems in the Pinner Ha1 5ea area as V6 box won’t get past start up screen ?
-
Phil Campbell
(@PhilCampbell_) reported
from
Hemel Hempstead, England
@virginmedia No. There never are. I've had issues with this since I'd had it installed.
-
Damien Kelly
(@damienk11) reported
from
London, England
@virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!
-
MarshmallowMedia
(@eatcheeselouise) reported
from
Camden Town, England
@virginmedia This has been escalated for 5 months now. Your escalation team dealing with emergencies doing nothing. Can anyone else help on this matter ?
-
John B 💙🤍🔥💥🚴♂️⛷⭐️🇪🇺💫☄️
(@JB_CFFire) reported
from
Hertfordshire, England
@Paulos_the_fog @virginmedia Because of home working I upgraded to 350mbps package and was getting that until a few months ago measured using a variety of apps - now it’s down to 80 consistently.
-
Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia That is the box that appears *after* clicking to register loss of service. See top line:”problem registering loss of service”. System apparently designed to avoid and flaws being found in it. Old capitalist adage:”the provider is always right”😜😎
-
Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
-
Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia I called to register the fault but that is not an option that is available. So Virgin recognises a fault; customer just cannot register it. Flawed, no? #virginmediadown No wonder #VirginGalactic can thrive. Clever.
-
Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?
-
Lee Piper (Pip)
(@leepiper66) reported
from
Hillingdon, England
@cop_ish @virginmedia Our Virgin broadband at work went off ystdy for 3 hours there Service is shite
-
Charlene, RN 🌻
(@ChaTheGrace) reported
from
Tottenham, England
@talk2GLOBE really? even if I am here in London and my service provider is VirginMedia? Lasing ka o bangag?
-
James Cunningham
(@jamescun) reported
from
London Colney, England
@doismellburning @danpalmer I have a self-hosted box with DigitalOcean in London. My use case is isolation from local networks and ISP privacy (I know I’m just moving the problem, but I trust DO more than Virgin Media). For those cases, VPN providers are a haven for data collection, so no.
-
Nik Lane
(@NikLane7) reported
from
Hertfordshire, England
@TheStevieG123 @virginmedia I had a similar issue with EE (plus the phone wasn't a good enough upgrade for the money!) I sent it back within 14 days and got a sim only. 5g prob won't be worthwhile over here for some time yet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sharon💙
(@Sharon_or_Mrs_H) reported
@virginmedia In total I have spent 6 hours just trying to close my a/c. When I have moved I will be changing my 2 mobile sim contracts with you. Your cust service is terrible. I have been intouch with home ins and Sky and BGas this past week to and had quick and efficient help, yours awful.
-
Stephanie
(@stephmarieexo) reported
@virginmedia Some of my channels had been cut off. After 6 hours calling back and forth I got someone who sorted my problem within 5 minutes. Everyone else I spoke to was too quick to pass me on to someone else (usually the wrong department). I had to wait 20 minutes on hold everytime.
-
DJ Ravine
(@DJRavine) reported
@virginmedia Yes they are useless because they’ll confirm a fault, it’ll be fixed for a day and then it goes to hell again. They never tell me what’s wrong either. Genuinely sick of this. You’ve been no help.
-
jacqueline Henderson
(@jackieh78) reported
@virginmedia No nothing. been on to your customer service finally for 40 mins and they have just cut me off. Now no WiFi getting beyond a joke
-
Ben Pickering
(@benpickering) reported
@virginmedia Yes, I have done that. The disconnections are intermittent. It works for a while, then disconnects. This is in addition to the packet loss issue :(
-
Stepherz
(@StepherzM) reported
@virginmedia No, still says there are zero issues
-
dharmendra patel
(@dharmen45488082) reported
@virginmedia Great what about service
-
Malcolm Saunders
(@Malcy7) reported
@virginmedia Like I said, they suggest reboot, reset, which then works for a while, and at that point they say “it’s working fine now, goodbye”. 10mins later it’s awful again....😑
-
Polly Valentine 💙
(@pvalentine592) reported
@virginmedia You have that stitched up tight: "£8 per day for a total loss of service after 2 full working days from registering the loss of service to us". Nmind that I have ME and was without a phone for 36 hrs in a pandemic...all good.
-
Ghastous
(@Ghastous) reported
@DJRavine @virginmedia welcome to UK ISPs there terrible as we dont have the inferstuture but many years ago they could have put it in but was to lazy to do it cos only care for ££££££££ and not service. 20 years ive been with them from the old days and what do i get a £65bill where as new get it free