Virgin Media Outage Report in London Colney, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Wembley, London, Barnet, Borehamwood, Waltham Forest, Hatfield, Hemel Hempstead, Hampstead, Luton, Dunstable, Enfield Town, Harrow, Harringay, St Albans and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Total Blackout | |
| London |
Wi-fi | |
| Wembley |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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Charlotte Hall
(@Lotster911) reported
from
Tottenham, England
Just found out @virginmedia has been charging extortionate evening call rates on home phone but allegedly only have weekend call free ! Literally ripping people off ! Could have another mobile contract with what they charged for handful of calls to my blind elderly Dad- #bad
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
So we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Yes and my hardwired connection was terrible as well paying for 350mb was only receiving between 40 and 70 MB on download. The Wi-Fi I resolve with my £400 mesh system
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok but I will try the first link first. As I want to resolve this on a high authority this is bad customer service
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia All I want is someone as determined as you are in resolving the way I have been treated and the lack of service that I have not been provided with
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EkkoCity®
(@ekkocitymusic) reported
from
Tottenham, England
@virginmedia We have tried diagnostics and it told us there was an issue. The broadband was working fine last week, nothing has changed. The router has not been moved or altered in any way. Either issue with the line or the router is faulty.
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I've already had a long online chat earlier, but only the phone operators can help apparently. I just can't ever get through. The waiting times are ridiculous
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steven ereira
(@EreiraS) reported
from
London, England
Virgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful
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steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia @richardbranson @skytv_ Much appreciated for that email address, I will be firing off a email tomorrow. I'll give some home truths about her poor management
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia In the last 2-weeks I have spent £400 on a mesh system to get the service that you should be providing.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money
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Donna Groom
(@groom_donna) reported
from
St Albans, England
@virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.
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Lori Haley Fox
(@lorihaleyfox) reported
from
London, England
@virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to
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EkkoCity®
(@ekkocitymusic) reported
from
Tottenham, England
@virginmedia It says no known issues for my area. N8 0AT. But broadband router is flashing green saying “Access Denied” in the control panel
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steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia Tell me about it this has been going on since June poor service poor management poor customer relation but they still want to take my monthly subscription
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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george alan saunders
(@allg64) reported
@virginmedia i tried to make a payment i could i tried last moth same result i cant remmer my passwrd so my only soluton is to leave virgin media i would be and am reluctant to do this a i have been very hapoy with the service but i am left with no other choice
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Bob Fell
(@RobFell) reported
@virginmedia what the hell is going on Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012055397. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 14/11/2025
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Bob Fell
(@RobFell) reported
@virginmedia what the hell is going on Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012055397. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 14/11/2025
-
george alan saunders
(@allg64) reported
@virginmedia i tried to make a payment i could i tried last moth same result i cant remmer my passwrd so my only soluton is to leave virgin media i would be and am reluctant to do this a i have been very hapoy with the service but i am left with no other choice
-
george alan saunders
(@allg64) reported
@virginmedia i tried to make a payment i could i tried last moth same result i cant remmer my passwrd so my only soluton is to leave virgin media i would be and am reluctant to do this a i have been very hapoy with the service but i am left with no other choice
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Natalie
(@Natalie12319) reported
@virginmedia Wtf? So you’re allowed to help on one social media site but not another? Ridiculous. Thanks for trying to help anyways, appreciated
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Bob Fell
(@RobFell) reported
@virginmedia what the hell is going on Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012055397. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 14/11/2025
-
Bob Fell
(@RobFell) reported
@virginmedia what the hell is going on Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012055397. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 14/11/2025
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Natalie
(@Natalie12319) reported
@virginmedia Wtf? So you’re allowed to help on one social media site but not another? Ridiculous. Thanks for trying to help anyways, appreciated
-
george alan saunders
(@allg64) reported
@virginmedia i tried to make a payment i could i tried last moth same result i cant remmer my passwrd so my only soluton is to leave virgin media i would be and am reluctant to do this a i have been very hapoy with the service but i am left with no other choice