Virgin Media Outage Report in London Colney, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Muswell Hill, Hertford, Barnet, Harringay, Waltham Forest, Watford, St Albans, Enfield Town, Hampstead, Dunstable, Wembley, Hemel Hempstead, Luton and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
TV | |
| Muswell Hill |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia Provide a more reliable service and a time machine
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DEREK BURGESS
(@derekcburgess) reported
from
Walthamstow, England
******* typical. Self isolating & my @virginmedia Internet & TV have gone down due to some issue in the area. Had just started working my way through season 8 of #SilentWitness.
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P_R£NZÉL
(@PactzLdn) reported
from
Walthamstow, England
@virginmedia outage🙃, they best reimburse my data as im trying to finish it till this issue is resolved 🤔
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Torbaf
(@JunaidJuned86) reported
from
Harrow Weald, England
@virginmedia I purchased a 1 day WiFi pass to use on the underground. It doesn’t seem to work and when I phone customer service they don’t know how it operates. Can you help me with this or refund me my money? #virginemediawifipass #tfl #freewifi
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Alicia Carney
(@aliciaverbs) reported
from
Walthamstow, England
@virginmedia Yeah, there are outages. Every single day. I can't remember a day WITHOUT an outage. The only reliable part of my wifi is that my colleagues expect it to be painful talking with me. It's embarrassing. Contract ends in October. You're gonna charge me £250 to leave. I've tried.
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Alicia Carney
(@aliciaverbs) reported
from
Walthamstow, England
@virginmedia Looping this conversation back into noisy, bottomless support channels and forums isn't gonna cut it. I am fed up from wasting my time waiting on hold for 45-90 minutes only to be told "we've already told you engineers are coming, bye." This is infuriating.
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia are you actually kidding?? Service down for #LineofDutyFinale (and not going to be fixed until the 5th May)
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia No worries. I’ll just spend a third hour on the phone to have someone read a script to me that doesn’t answer my question. I’ve got nothing else I’d rather do. Cracking service guys. Really feeling that you care.
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Mbilla Arts
(@Mbilla_Arts) reported
from
Walthamstow, England
@virginmedia There was a fault- already checked. Need to know why this keeps happening - paying £63 a month for a service that hardly ever works!
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia Considering I’ve experienced multiple internet and TV issues over the last few weeks (whilst trying to work from home) it would be appreciated to see some compensation on next months bill
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia It seems whatever time of day I call it’s ‘busier than normal’. Hmmm. My internet connection is awful is the problem. I’d love someone to call me.
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia Completely down
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!
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Alicia Carney
(@aliciaverbs) reported
from
Walthamstow, England
@virginmedia There's always engineering work. It resolves a drop in the bucket when there are reported outages every. Single. Day. Not being hyperbolic. We were told we need to call and document every issue. So we do. Every day the automated message says engineers are coming. It's a joke.
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia I’ve already done that. It says no known issues.
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@LDesesperes @virginmedia Customer service is terrible, no point in making a complaint as they say they'll contact you to discuss but never bother. As soon as an alternative option comes to our address we are leaving
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Terri
(@Rex_Comms) reported
from
London, England
Sad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia Your agent told me that only 2 people are working. 2 people!!! I pay for a high performance business line. Unbelievable. Cost cutting over customer care. Your shareholders will be delighted.
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amanda brooker
(@brookersx5) reported
from
Hemel Hempstead, England
@virginmedia for 3rd time short gap in time my service is showing w02 with repairs just up the road .for the prices i pay i shouldnt pay full service when disrupted so much .a text saying you are doing repairs no good to a 2 year old waiting for peppa pig
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Jean Rauwers
(@jeanrauwers) reported
from
London, England
@virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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zoe watson
(@zoekwatson) reported
@virginmedia Every single device that’s connected to the hub has a fault on it - the hub hasn’t changed location. I’ve done all of the off/on, check cables, speak to customer service stuff but keep being told there isn’t a problem when there is. It’s incredibly frustrating.
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Rob Eason
(@Eason8Rob) reported
wow @virginmedia This morning I raised my third complaint in a row about the same issue. Phantom debt in the billing system that I've been told has been resolved several times now. This has already resulted in threatening emails and texts for debts I don't have 1/3
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Laura Smart
(@laurajayne1x) reported
@virginmedia I can’t get hold of an actual person to sort my WiFi issues. Have followed all steps online but still have serious connectivity problems.
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Serina Casella
(@CasellaSerina) reported
@virginmedia Good morning, please could you advise me of an email address where I can submit a complaint please? I am no longer a customer as Virgin could not fit my services within the agreed timescale so chat functions etc are not working for me. Many thanks.
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Jas Beghal
(@JasBeghal) reported
@virginmedia The same old nonsense comes up asking me for my account details which is draining at the start of every call. I suggest the complaint is noted from here as I do not intend to create an account and would like to cancel the existing application I have made for your services.
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James
(@jamesharvey1996) reported
@virginmedia Links to cancel the contract but never worked then they said have to phone up but I we tried and that’s when they hung up on me
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Peter Hart
(@peterhartp) reported
Virgin media customer service has gone down hill since I joined them 15 years ago, It has been a week without broadband so far, it’s good to not have attachments to things but as an essential service I find them lacking in customer care
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Tom Dixon
(@kingshrimper) reported
@virginmedia Visit seemed to go well, engineer was helpful and said we had a weak signal which he sorted. Late last night the Internet cut out again though and is still not back!
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James
(@jamesharvey1996) reported
@virginmedia Looking to cancel my contract
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Hazel McPhee
(@HazelMcphee) reported
@virginmedia still no service in the ML7 area and no text update from yourself. Latest shows 12 noon today for the fix this is seriously impacting on my job. Get it sorted