Virgin Media Outage Report in London Colney, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Luton, Barnet, St Albans, Hertford, Stanmore, Watford, Hampstead, Borehamwood, Enfield Town, Wembley, Harringay, Waltham Forest, Dunstable and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Luton |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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James Brown
(@JammieBun) reported
from
Enfield, England
@virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?
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PAT WEBB
(@nan2thou) reported
from
Enfield Lock, England
@virginmedia There are always issues in this area. I would suggest that most the equipment needs replacing. But I won hold my breath
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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Mira Burton
(@MiraBur44156853) reported
from
Haringey, England
@virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!
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Vijay Jois
(@vijayjois) reported
from
Mill Hill East, England
@virginmedia what is the problem with #broadband this morning?
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marco salamone
(@marcones87) reported
from
Haringey, England
@virginmedia n22 London still down… this is unacceptable at least 3 times per week..
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mindbodyrevival_coach
(@mindbodyrevival) reported
from
Enfield Lock, England
@virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬
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PCPresenter
(@PcPresenter) reported
from
Hemel Hempstead, England
@virginmedia Any chance you can DM me about an issue? Trying to find an avenue to contact you through the website is shockingly ****. What's the point of having an option to contact when it's impossible to find it??
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The waving mechanical roadgoat™
(@silvergoatish) reported
from
Enfield, England
@virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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🆎
(@_Brady1_) reported
from
London Colney, England
@virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . I’ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??
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Grant Osborn
(@Gosbo68) reported
from
Northaw and Cuffley, England
@virginmedia Wi-Fi still down.
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Kathy B
(@KathyB05775264) reported
from
Tottenham, England
@virginmedia my internet is down. Is there a problem in the N18 area
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PAT WEBB
(@nan2thou) reported
from
Enfield Lock, England
When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.
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John Sanderson
(@SanderjoJohn) reported
from
Barnet, England
@MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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therealmasonbrown
(@GodofwarBrown) reported
from
Walthamstow, England
@virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate
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PAT WEBB
(@nan2thou) reported
from
Enfield Lock, England
@virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.
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Ella A Cutler
(@angelstorm13) reported
from
Welwyn Hatfield, England
Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gurvinder Randhawa
(@Guvi_Singh1) reported
@virginmedia so annoyed tonight the service is down in my area so i have to wait till 12:50am for my internet to come back online? Last week i let it slide that my connection cut off everynight at 12am for 4 consecutive nights but this has completely ruined another evening!!!!
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Suzanne 💙
(@SuziDo) reported
@virginmedia I have been ringing you daily about the mobile signal having disappeared in our home for the last 4 weeks on all 4 devices. Yesterday we discovered the mast half a mile away is surrounded by trees higher than it. Full signal next to it, none just past the trees. 1/2
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SarahellenK
(@sarahellenk1) reported
@virginmedia Can I still cancel the new mobile contract or is it too late? I only took it out because your Virgin Mobile colleagues told me I could keep my ntlworld email account with a sim only mobile deal.
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Ghost💀🇨🇩
(@Sskrr93) reported
@virginmedia absolutely **** ffs how is my calls n internet not even working, pieces of **** swear to God I’m switching kmt
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SarahellenK
(@sarahellenk1) reported
@virginmedia I haven’t been in touch, I crucially asked for the account not to be closed down. Nobody can send me an email on it, emails can’t be sent from it. I can still see emails in it, and hopefully find old inbox emails. But only before June 6th. Please, please don’t delete the inbox.
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becca
(@beccehjane) reported
@virginmedia I just want to notify you that I’m moving address, I’ve used your chatbot 3/4 times now - filling out every detail for the result to be to wait for an agent that never comes? How else can I notify you without having to ring and sit in a queue too
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Khadijah
(@kadz_x) reported
@virginmedia you honestly have the worst wifi in all the lands, what are people paying you for??!!
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james taylor
(@jtwest66) reported
@davemorrissey64 My box is recording BBC1 for god sake, I’m expecting a phone call from my elderly mum saying there’s something wrong with her Virgin Media box. BBC have this problem every year with Wimbledon!
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Ant
(@Ant_F1_Fan) reported
@virginmedia 1/2 I can never get hold of anyone on the phone nowadays, which seems to be the only way to escalate, queues are endless & I even tried the ‘leaving’ option with no success. The chat option has been useless and the actual cause of my complaint ignored.
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David
(@dasp95) reported
@virginmedia There was nothing to be made clear. I made the complaint @ 3pm today & was told I will get a response in 5 business days. So on top of the absolutely poor service, U have also managed to close my unresolved complaint & are now asking ME to make contact to reopen it? Unbelievable