Virgin Media Outage Report in London Colney, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Wembley, London, Barnet, Borehamwood, Waltham Forest, Hatfield, Hemel Hempstead, Hampstead, Luton, Dunstable, Enfield Town, Harrow, Harringay, St Albans and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Wembley |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
-
orion
(@OrionHombre) reported
from
Tottenham, England
@CaitMurray9 @virginmedia Looks like a DNS issue, changed DNS and now working
-
Gemzar
(@Gemzar) reported
from
Tottenham, England
@virginmedia @mrhcarlin Can confirm down in N15.
-
LiamFitz
(@LiamFitz) reported
from
Rickmansworth, England
@jasonnisse @virginmedia @usainbolt @Ofcom I think I saw both of the pushing trolleys laden with loo roll around Sainsbury's yesterday. Normal service should be back later although there are rumours of a stock of hand gel being delivered at lunchtime
-
Pegasus
(@Aldershot1974) reported
from
Walthamstow, England
@virginmedia been trying for three days now to cancel/suspend my sports channels Call Centres just not answering Hours it big time I can’t afford it When will you allow us to cancel online if your call centres are closed or is it easier to just keep taking my money
-
Joanna
(@jojo10rocks) reported
from
Enfield Lock, England
@virginmedia why do my parents who are self isolating at home due to being elderly still have no working phone line please help
-
Rosella Degori
(@RosellaDegori) reported
from
Tottenham, England
@virginmedia Hi, according to the link there's no known issue, but the thing is the issue is here and the wifi is still down. No matter how many times I'm resetting the router.
-
Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia your new app is absolutely awful !!!😡😡😡😡
-
Angus Teee
(@AngusTeee) reported
from
Welwyn Garden City, England
@virginmedia It is resolved, thankfully, but some information about what was going on last night would’ve been helpful. Your website either claimed there was no problem (when there obviously was) or wouldn’t function. All you need to do is let your customers know what is going on ...
-
Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia On the old app you would scroll down to a programme press ok and it would say watch now and you would press that and program would start on the tv. Now you have switch to the new remote which isn’t like your tv remote which the old app was exactly the same
-
Bav
(@littlebav) reported
from
Enfield Lock, England
@virginmedia shocked by your CS staff mis-selling me a upgraded product for £57 then getting a upgrade letter for £87. Called 3 time and they can’t seem to fix it. Not happy how bad I’ve been treated.
-
Jerry Daykin
(@jdaykin) reported
from
London, England
@MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂
-
Pegasus
(@Aldershot1974) reported
from
Walthamstow, England
@virginmedia Your call centres are either closed or not answering What do I have to do to cancel a sky sports package with no sport Your customer service is a joke
-
orion
(@OrionHombre) reported
from
Tottenham, England
@lucyhunt3 @virginmedia DNS issue, fixed when i changed my DNS, google it 😊
-
Imran ®
(@The_Photographr) reported
from
Harrow Weald, England
@CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.
-
William Pinnell
(@PinnellWilliam) reported
from
Walthamstow, England
@virginmedia four days for an engineer to come and install a new router! Awful service for those of us having to work from home.
-
Kadz (LF Duo)
(@Kadz_FN) reported
from
Walthamstow, England
@virginmedia fix ur internet plz I’m getting 25% packet loss on upload side and my upload speed in half
-
Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
Is @virginmedia really down again. Need to sort a reliable internet provider 😠
-
A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia
-
Jamie Carbin 🤔
(@JamieCarbin) reported
from
Luton, England
@virginmedia Absolutely useless! Was on hold for 50 minutes and suddenly you terminate the call. I’m sure if I cancel the direct debit I’ll hear from you quick enough! 🤬
-
Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia No there are no issues and it seems to be working again now. The service of late has become really inconsistent and unreliable.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
The Life Accountant
(@johnnydadude) reported
@virginmedia @timashton1979 I will have to look at going over to BT and cancelling contract due to breach of contract by virgin as can not trust due to the lies and random made up call charges! I might be happy to receive free mini box with no monthly charge as a bit of goodwill to remain customer
-
Paul Wingrove
(@Paul_Wingrove) reported
@virginmedia so...not only no service but your service status checker down for the *second* time today. Anyone care to explain?
-
Ljward46
(@ljward46) reported
@giaxclarke @virginmedia Totally agree.. rubbish costumer service👎
-
big daddy christmas
(@Beardynoise) reported
@virginmedia Yeah I'm not putting my postcode on Beyoncé's Internet. If I did tell you what my postcode is you'd then tell me there are no reported outages but you'll look into it and send something to the back-end to fix the problem.
-
mark bravington
(@Markavfc1979) reported
@MitchM77 @virginmedia @MitchM77 dial 150 and and for customer relations if they ask why say it about your contract and a deal you was offered but customer relations can do alot better deals mate
-
Gallery Antiques, Vintage and Collectables
(@galleryantiques) reported
@virginmedia I had to borough neighbours phone to call virgin CS again, as I did not get the promised call back. Still no service/signal after receiving replacement sim card, now have a replacement phone sent to me, hopefully it will be here tomorrow.
-
The Life Accountant
(@johnnydadude) reported
@virginmedia @timashton1979 Swapna said charge was for call to speaking clock!? I'm very concerned as if one spurious call can be made and billed to me then others can!? There are no phones or sockets in the house!? He closed the complaint himself without it being resolved!?
-
Gia Clarke ♡
(@giaxclarke) reported
@virginmedia Is it going to achieve anything? I’ve just spent 45 mins of my life on hold to have the call dropped on me. Every time I try get in touch something like this happens it’s really bad customer service…
-
Gavin Weir
(@CRASHANDBURN12) reported
@virginmedia Any chance of using a decent courier service to deliver your routers , as @YodelOnline has it in there depot and are unable to deliver it as they are useless !
-
Gia Clarke ♡
(@giaxclarke) reported
@virginmedia Thanks that would be great, I do want to keep my package and not cancel but pls for the sanity of your customers can you make a better contact system 🤞🏼🤞🏼