Virgin Media Outage Report in London Colney, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in London Colney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Radlett, London, Watford, Luton, Wembley, Ruislip, Bushey, Hampstead, Enfield Town, Rickmansworth, St Albans, Golders Green, Edmonton, Finchley and Hornsey.
City | Problem Type | Report Time |
---|---|---|
Radlett | Total Blackout | |
London | Total Blackout | |
London | Internet | |
London | Internet | |
London | Internet | |
Watford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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Grant Osborn
(@Gosbo68) reported
from
Northaw and Cuffley, England
@Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.
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Grant Osborn
(@Gosbo68) reported
from
Northaw and Cuffley, England
@virginmedia Wi-Fi still down.
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
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James Brown
(@JammieBun) reported
from
Enfield, England
@virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?
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marco salamone
(@marcones87) reported
from
Haringey, England
@virginmedia n22 London still down… this is unacceptable at least 3 times per week..
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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Mel B
(@crimimel) reported
from
Welwyn Garden City, England
@virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling
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PAT WEBB
(@nan2thou) reported
from
Enfield Lock, England
@virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.
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mindbodyrevival_coach
(@mindbodyrevival) reported
from
Enfield Lock, England
@virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬
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Mira Burton
(@MiraBur44156853) reported
from
Haringey, England
@virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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PAT WEBB
(@nan2thou) reported
from
Enfield Lock, England
@virginmedia There are always issues in this area. I would suggest that most the equipment needs replacing. But I won hold my breath
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therealmasonbrown
(@GodofwarBrown) reported
from
Walthamstow, England
@virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate
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Ella A Cutler
(@angelstorm13) reported
from
Welwyn Hatfield, England
Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown
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Ella A Cutler
(@angelstorm13) reported
from
Welwyn Hatfield, England
And it's down again. #virginmedia
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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Vijay Jois
(@vijayjois) reported
from
Mill Hill East, England
@virginmedia what is the problem with #broadband this morning?
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Kathy B
(@KathyB05775264) reported
from
Tottenham, England
@virginmedia my internet is down. Is there a problem in the N18 area
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The waving mechanical roadgoat™
(@silvergoatish) reported
from
Enfield, England
@virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Tselepis
(@tony_tselepis) reported
@virginmedia There's an ongoing issue in the n21 area of London that has been ongoing for a few months now. The broadband keeps dropping out for a minute evey 20 minutes so when I work from home my access to my work system is thrown out. It's very annoying. Also streaming films freezes
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Niall Jackson is sadly and irredeemably Online
(@Niallos123) reported
@virginmedia This appears to be a forum of virgin users and there is no official post about the current outage. I'll try and call later to arrange one thanks for your help.
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Cat
(@cafrindorrell) reported
@virginmedia I asked an agent to put a note on my account saying I don't want sales calls, the man yesterday said he had seen it and carried on anyway. The problem is not me 1/1
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Elizabeth Bloom
(@tick_tick_BLOOM) reported
from
Lambeth, England
@virginmedia can I please send you a DM / ask someone to get in contact? I’ve got nowhere with your rude advisor over the phone.
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beasty easty
(@cdexeastwood) reported
@virginmedia Well if your team would response to my complaint, or even provide the call data when your Sales Rep “Fully Explained” these exit fees in a script and I agreed I understood them. Hopefully the DSAR request will only take the official 30 day period, rather than the 45 Scott said!
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Lordy
(@jontylord) reported
@virginmedia hi, I’m struggling to get through to you. I have intermittent WiFi, run all tests possible which show no issues but think I need the hub replacing as it’s getting hot and dropping off WiFi signal a few times an hour
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Tony Tselepis
(@tony_tselepis) reported
@virginmedia Called the number waste of time. Recorded message saying there are issue. No time scale
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andysmith
(@andysmithpfc) reported
@dylan_does_iow @SkyHelpTeam It’s been awful of late but be careful where you jump Virgin Media Help make Sky seem like world class
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Tim McLoughlin
(@timmymc) reported
@virginmedia Yes, it just says you are aware of an issue and it won't be fixed until 16:00. I can't work at home without internet! What is the actual issue?
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Lordy
(@jontylord) reported
@virginmedia That’s been my issue, getting through. Is there a secure online chat I can use to arrange this?