Virgin Media Outage Report in London Colney, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Waltham Forest, Watford, Hemel Hempstead, Hertford, Enfield Town, Dunstable, Harrow, St Albans, Luton, Harringay, Welwyn Garden City, Waltham Cross, Wembley and Borehamwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Waltham Forest |
TV | |
| London |
TV | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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p2.0 ✊🏻 🏳️🌈 #BLM
(@pauldurie) reported
from
London, England
@PippaCrerar @virginmedia If you're using a Virgin router I would buy another one as they're useless Main issue I found was they don't switch between 2.4GHz/5GHz very well If you want stronger signal then switch off 5GHz
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia I got a call from the sales team a month ago I accept the deal they offered me but I was in a rush. Can someone call me to sort that deal out I called your customer service team but they said I would get a call back 1 month later I’m still waiting
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Lloyd williams
(@Lloydyboy1) reported
from
Barnet, England
Hi @virginmedia I have home installation today. WiFi isn’t connecting and is asking me to call contact centre but is when I call it is closed. Can you help?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia need to look at this issue. Some won’t be so fortunate.
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
So we have noticed that we are having problems with Internet @virginmedia....ping test 39bpms....really I pay a shed load for 200!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia I’ve finally got an engineer coming on Thurs, which took over 24 hrs to arrange by message. Pretty bad, cutbacks rather than Covid I guess since many companies are doing better than this, & your high premium rate charges to call are not fair when my Virgin line is faulty!
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia still having problems in sE6 london
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Maria McCaul ❌🌷❌Labour no longer
(@toetwiggler) reported
from
Enfield Lock, England
@virginmedia what is happening in EN2 , WiFi down all day Friday and again today
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia I have better things to do with my time than phoning @virginmedia The system should pick up on this. Virgin’s system is quick to chase me regarding the return of a bloody hub. Absolutely atrocious service.
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James Guiness
(@james1980uk) reported
from
Tottenham, England
@virginmedia since you sent me your new hub my broadband has been awful constantly going down and losing signal
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia maybe if you honoured your compensation scheme thst has been filed twice but you have still charged me full payment on last two months— pretty bad
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia Although it’s fixed now you left me in a dangerous situation. I was unable to install new hub straight away. I needed help. Without warning my old hub had been closed by you without the new hub being installed. I rely on wifi for different area’s of illness....
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no disrespect but going into my account just doesn’t work- especially when there in no mention of my appointment - it’s ok for your sales team to call me and agree an 18 month contract at more money but when i need help there is none
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia No but we ha e had issues k er the last 4 weeks
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no resolution-
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Stan Braganza
(@sbraganza) reported
from
Barnet, England
@virginmedia no internet in N14 since 1035am. Had to cancel work meetings. Compensation?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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@welshwarrior
(@welshwa81518941) reported
@virginmedia Not ONLY will a FRAUDULENT default on MONEY I HAVEN'T A CLUE WHAT4 -REVOKING A DEFAULT STILL READS RED on file. I'll walk away alright to issue a #CriminalCOMPLAINT- POLICE & COURT. Get my RECORDINGS & FILES READY- 22YRS BACK READY. WANT AN INTERNAL CRIMINAL FRAUD INVESTIGATION
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Anita Maria Hodson
(@nitanuteater) reported
@virginmedia is there a problem with the internet, ours has been down for over an hour now...
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Colin Brown FBII
(@ColinBrown1968) reported
I see that @virginmedia is going down more often than a premier league player in the penalty box! Pray tell, what's the excuse for the 4+ hours outage in Lincoln this time??
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Grahame Danby
(@grahamedanby) reported
The unacknowledged Virgin Media telephone outage happily resolved itself within 24 hours. Now it's television's turn.
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia not happy #VirginMedia landline forcibly converted to digital line after “fault” broadband outage 1am this morning sets off lifeline phone line warning. The point of having a big red emergency button is when there’s an emergency you press it and it calls for HELP!
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Anita Maria Hodson
(@nitanuteater) reported
@virginmedia is there a problem with the internet, ours has been down for over an hour now...
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Richard Adams
(@Pogit) reported
@virginmedia finally wired up your emergency backup line the rightway! But even then your emergency message gets cut off by a insufficient credit message! #ThisIs DangerousVM. Many vulnerable people won’t be able to cope with this in everyday situations let alone an emergency!
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AdamH
(@AdamH__) reported
Virgin media going down, depending on the time it comes back I may go live again
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Anita Maria Hodson
(@nitanuteater) reported
@virginmedia is there a problem with the internet, ours has been down for over an hour now...
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ℙ𝕖𝕥𝕖𝕣 𝔹𝕣𝕠𝕨𝕟
(@theverytallchap) reported
Finished #triggerpoint (it was ..ok) poor Lana, give her a holiday oh and also sort the bloody volume setting out @itvhub I flipping hate watching anything on it on @virginmedia because it's so quiet