Virgin Media Outage Report in London Colney, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Watford, Wood Green, Radlett, Enfield Town, Hampstead, Luton, Harringay, Bushey, Northwood, Wembley, Edgware, Tottenham, Harrow and Cricklewood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Watford |
Wi-fi | |
| Wood Green |
Total Blackout | |
| London |
Internet | |
| Radlett |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@bigname81 @virginmedia 22 months of the same issues
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia never did I think that in 2020, I'd be home struggling with terrible broadband. Its been more than 24 hours now! #virginmediadown
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia I would just like to Get the service I pay for ... that would be phenomenal
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia any chance of help. Internet is intermittent for last 2 weeks. No internet this morning trying WFH no chance. Rebooted hub several times checked connects no issues in the area what next??
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Raph Pour-Hashemi
(@RaphPH) reported
from
London, England
@virginmedia internet down in BR1 and doesn’t seem to be being investigated ? My test says service impacted.
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
The last engineer that visited sucked his teeth and just walked off the job. Very disappointed and been a customer for 8 years. Contemplating a switch to @virginmedia who can come next week...
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Shumailla
(@szdar) reported
from
Harrow Weald, England
@virginmedia absolutely fed up of your broadband. I keep losing connection; this is becoming a daily occurrence and it’s debilitating. Really not happy with this service!
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Nope, this is a problem being experienced by everyone in the neighbourhood at the moment. @virginmedia has monopoly here & it's really not ideal when we are in Tier 3 working from home. #help #virginmediadownagain
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@JMeyler87 @virginmedia Yes we have the same problem but virgin are not interested
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David Israel
(@davidal123) reported
from
Bushey Heath, England
@virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.
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Nishchal Patel
(@nishp) reported
from
Harrow Weald, England
@virginmedia @LutzS it's now two ****** days and I have no Internet and can't get through via any channel. I'm super pissed! 2 Days with no answer! ****** ridiculous service!!!!!
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Raph Pour-Hashemi
(@RaphPH) reported
from
London, England
@virginmedia Ok so the estimated time of 20:30 fix this evening has been changed to noon tomorrow. How do I claim compensation as I’ve had nothing for a whole day and no one has attempted to fix it despite acknowledging whole area fault.
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Jamie Obertelli
(@Jamie_Obertelli) reported
from
Enfield Lock, England
@virginmedia any update on the internet outage in Enfield? When I call up I get a recorded message but no info. I've missed vital work meetings today.
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia internet intermittent for weeks have not had a connection all morning. Quick to take our money but shocking service.
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
Virginmedia warning why would you sign up have had no internet all morning virgin say no issue but has been intermittent for weeks. WFH no chance. Agh
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia I would like @virginmedia to return the call they promised over a week ago addressing the fact I agreed to pay £28/month and then got charged £46/month. Are you still listening to the tapes?! My email and complaint also ignored. 😡
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@aka_Tony_Davies @virginmedia I wish I could say the same! I bet if I get the right person to fix the problem I would be raving too! 22 months on hundreds of pounds immobile data charges while being at home most of the year...
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Ed
(@Ed_P0d) reported
from
Luton, England
@jakepickford @virginmedia I've noticed that recently too (Luton). Put it down to the massive 5g tower the council put in, interfering with my WiFi signal.
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Yoel Brightman
(@yoelbrightman) reported
from
London, England
Is anyone else having lots of issues with the super hub 4 from @virginmedia. Seems to frequently lose connection and never gets anywhere near the advertised down speeds
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Pattenden
(@MikePattenden) reported
@virginmedia so the constant outages I've been experiencing in AL5 I now learn date back to a problem identified in March and won't be fixed till June 10. When were you planning to tell me??????
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David
(@im_grumpy83) reported
@virginmedia Nope as never been advised of this
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James Stephenson
(@Cloudstr1fe) reported
@virginmedia You dont need account information to have engineers do checks on the NE28 area as the issue wasnt linked to just 1 account, it was multiple as you have already been advised by more than just myself.
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Ouchy
(@Ouchy) reported
The @virginmedia customer service and self-serve systems can only improve with @O2 . Managing your account with o2 is pretty easy, with Virgin it's next to impossible and there are ZERO loyalty elements. Nothing. Empty. All power to new customers :(.
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Follower
(@hardie22) reported
@virginmedia @O2 Does this mean we will share the O2 network for data and calls? I.e their strong signals.
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sandie armstrong
(@sarmstrong1965) reported
@virginmedia Please reply with a solution to this
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Gina
(@ggmon76) reported
@virginmedia It's not closed, the mobile number is the one provided, please look at the complaint and call us!
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Caitlin Scorfield
(@caitlinn_1703) reported
@virginmedia Router was showing the white light, yet nothing was connecting. Wifi or cable, restarted it 3 times, no resolving it. We seem to get in contact at about the same time each day since last wednesday as happens between 3-4, yet after waiting an hour for a reply, the problem stops🤔
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Amber 🌸✨
(@AmberMcGough) reported
from
Kingston upon Thames, England
@virginmedia I leave on Saturday, someone could of told me throughout the past two years rather than just saying ‘that’s strange nothing is showing up as not working’
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Caitlin Scorfield
(@caitlinn_1703) reported
@Cloudstr1fe @virginmedia Our issue has been resolved but if this happens again, the same thing will occur. More angry customers trying to get in contact with Virgin to have the area checked rather than trying to solve it all online. Just check it out remotely so not cause more hassle for your customers.