Virgin Media Outage Report in London Colney, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Harrow, Harringay, London, Enfield Town, Wembley, Luton, Bushey, Radlett, Walthamstow, Watford, Finchley, Hampstead, Northwood, Colindale and Wood Green.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
Total Blackout | |
| Harringay |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@virginmedia I've been rebooting all week. The problems are at your end.
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Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@virginmedia They haven't improved. Service is intermittent and hasn't reached the 200Mpbs I'm paying for since yesterday. Barely 25 so far.
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Toby Harley
(@Harley7s) reported
from
Tottenham, England
@virginmedia in muswell hill north London and WiFi and TV are both down. When will this be fixed
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Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@JustMeBeingMe4 @virginmedia He was for the many not the few and what's more Black People joined Labour because they could feel his sincerity. Now Keir begging us not to leave because he kneeled one day and called us a moment the next. Corbyn never needed a focus group and 72 hours to know right from wrong.
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Gee Darguzas
(@mrgeemore) reported
from
London, England
I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@JustMeBeingMe4 @virginmedia #virginmedia are trash at the moment. They're customer service is non existent.
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia NO!!! The mostest disappointing customer service. Really. @ladyjaney75 @ComplainingCow
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
@virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
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Matt
(@MattSav7) reported
from
Tottenham, England
@virginmedia I’ve lost service in N6 5TL - once again. Do you have any updates?
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Hannah Marmion
(@HannahMarmion) reported
from
Walthamstow, England
@virginmedia our internet connection has been down for over 12 hours. We’ve tried all the troubleshooting but still nothing. Trying to contact your customer services but no way of getting through. Please help.
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Alexander Samuels
(@alexsam_89) reported
from
Borehamwood, England
Having mega internet problems today with @virginmedia... helpppp
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@JustMeBeingMe4 @virginmedia Glad I'm furloughed, if I was working from home I'd be screwed. Their network hasn't gone back to normal since the national outage last week. Obviously something is down and can't be repaired. They're text conversation customer service covers up the fact they're partially reopen.
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Kamran Iqbal
(@MKIQBAL786) reported
from
Walthamstow, England
@virginmedia my internet is down again. How can I report this issue? I’m at work but family is at and have struggled to get online.
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Faux pas queen
(@bookless) reported
from
Enfield Lock, England
@virginmedia we are paying a very high fee for not having broadband. It’s 4 days now and people like me who rely on the internet for work should get some compensation. Having to work hooked to my phone’s hotspot while paying for a service that is not provided. Not happy.
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!
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themusiccurator.com
(@AlexDonelly1) reported
from
Enfield Lock, England
@virginmedia You really are running a poor service in N13. Letting customers down with constant broadband outages compounded by a lack of accountability for this.Not impressed.
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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thedarkmitchell
(@thedarkmitchell) reported
@virginmedia Nothing. To be honest I'm at my wits end trying to deal with you. Think it's time we moved elsewhere for our services, piss poor doesn't even come close.
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Joanna Carr
(@jocarr) reported
@virginmedia Yes it all came back on at 9pm just as the #strictly final finished. Unfortunately a rare live experience that can’t be time- shifted, missed. And 3rd outage in 3 weeks.
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Allis
(@allibails) reported
@virginmedia We still have no broadband,after going through all the same steps we did 72 hours previously yesterday we have been told we should be reinstated in the next 48 hours.I realise that this has been an issue between sky and virgin organising stuff but we have had little to no
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Barry Gelfand
(@barry_gelfand) reported
@virginmedia I have spent two days and over 6 hours trying to put right what your staff messed up and to be honest I’m done with talking to incompetent people who talk the talk and do nothing. My mobile phone sim is due to be cut off because of your errors
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Chris Taylor
(@masholly) reported
@virginmedia @virginmedia my husband has now reset a new password for our emails and it is now working. With regards to tv pin how do we reset it? Why are these problems happening plus why is it the customer that has to correct the issue?
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Chris Taylor
(@masholly) reported
@virginmedia @virginmedia as far as we know it’s a TiVo box. Actually that is not working too well either keeps pixelating!
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Barry Gelfand
(@barry_gelfand) reported
@virginmedia You’ve changed my contract without my consent, expect me to pay more for less, I don’t think so. Even the woman I spoke to this morning started by saying she will take notes of my complaint and then started to make comments like when you move home you are automatically changed
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thedarkmitchell
(@thedarkmitchell) reported
@virginmedia Not really, just the usual as soon as possible guff. I get the impression no one really has any idea what's going on. Poor service seems to your forte. You sent us one of your new hub5, pity it doesn't actually work.
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Joshua Graham
(@joshjamesgraham) reported
@virginmedia Service is back now but if you look at my account you will find a series of complete service failures with no reduction in billing. Why is that?
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Luke Hawksley
(@Hawks8920) reported
@virginmedia Hi, i was told i would be getting my 2nd box delivered on 10/12, it never arrived and still hasnt, phoned up Thursday, agent told me needs to speak to manager and will call back and i am still yet to hear anything.