Virgin Media Outage Report in London Colney, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Luton, Enfield Town, St Albans, Hampstead, Hemel Hempstead, Ruislip, Harringay, Barnet, Waltham Cross, Waltham Forest, Harrow, Hertford, Stanmore and Rickmansworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.
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James Van Hinsbergh
(@thedjjavo) reported
from
Knebworth, England
@virginmedia still without internet or proper support. How can I cancel you services please, will go with another provider
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia need to find out who to contact about bad single on my mobile????
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia having issues in N44ND, have all morning, please help!
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enjoyahonestlife
(@jubedbashir) reported
from
Tottenham, England
@virginmedia hi, can I have a official complaint, with regards to another customers account details coming to me when I don’t have VM Account
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Dr Nick
(@czar_nik) reported
from
London, England
.@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin
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Waqas Abbasi
(@waabbaC) reported
from
London, England
@virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia
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Dr Nick
(@czar_nik) reported
from
London, England
@virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!
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Karen Bull
(@karenbull2301) reported
from
Shenley, England
@virginmedia Hi, I hope I have the right tweet address to beg for some help. I need a number urgently that will get me to someone to talk about a historic mobile bill. I can’t find anything in line to help me and I’ve spent hours trying to speak to someone
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Eddie Seber
(@turboeddie08) reported
from
London, England
Virgin TV GO app down @virginmedia
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Nina Davis
(@iamninapina) reported
from
Harpenden, England
@virginmedia your service is shocking. Constant faults with broadband and no way of speaking to anyone to get it resolved
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Sumitra
(@sumitra094) reported
from
Watford, England
I’ve had no issues with you @virginmedia but I want to watch the @England game tonight and there is no way to reach you. We have all been working from home and doing our job. Why can’t you???? I never complain but I’ve been trying to get in touch for days now!! #virginmedia
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr
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Natalie O'Sullivan
(@NatalieEllenO) reported
from
Enfield Lock, England
@virginmedia I can’t seem to get through to speak to anyone to assist with an ongoing issue we have with our TV service. For over a week when trying to watch TV the picture is distorted/pixelated. The only time I can watch a clear picture is when I watch Netflix.
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.
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Zee
(@zeesh009) reported
from
Broxbourne District, England
@virginmedia has the worse customer services team 🤬🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lu 🌸
(@LucyCrossiing) reported
@virginmedia Any compensation for your 12 hour outage?
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Mitin Parmar
(@MitinParmar) reported
@virginmedia Lies! Still not working for us! 🤬
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Robert Bailey
(@Bunglebob66) reported
@timeforgin7 @virginmedia I'm in Medway (Kent) and had issues all night last night. 🤯😤
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Brad Allen
(@brad87wwfc) reported
@virginmedia What refund will I receive for a service I’ve paid for and not had?
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Adrian
(@AdriianFTW) reported
@virginmedia This is why I’ve left the pathetic Virgin Media… lack of customer service or any care whatsoever. Strongly advise making a switch to @Hyperoptic if you’re looking for a reliable service provider.
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Owen Ennis
(@JustOwenE) reported
@virginmedia You say that you have restored services, but I still cannot reconnect to my WiFi, it keeps showing an issue as if it is not connected to the internet so we are still unable to use our WiFi. Just for the record, this is in the Cheltenham area.
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Laughing man
(@EasymelonB) reported
@virginmedia you truly are a joke are you not. We must laugh the amount of people rely on WiFi is almost scary you should charge less as the hate would then be less. People can chill out as its something that can't be helped as its a sub par service, price is the problem
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Maths.co.uk
(@primarymaths) reported
@virginmedia All the phone lines for our business use VOIP via internet. So not only could we not support our customers via email, but neither could they call any of our helplines either.... definitely not a good morning ;(
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ni
(@niyameow) reported
@virginmedia you should be issusing refunds disgraceful service.
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SDU Goten
(@sdugoten) reported
@gm8arv @Jaym7t5 @virginmedia Don't do that. When their network is down, everything is down including that backup sim. Use another company if you want a backup sim.