Virgin Media Outage Report in London Colney, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Barnet, Harringay, Enfield Town, Luton, Hampstead, Wembley, St Albans, Waltham Forest, Harrow, Waltham Cross, Dunstable, Stanmore, Bushey and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Barnet |
TV | |
| London |
Internet | |
| London |
||
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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Jonny Baldwin.
(@itsjonnybaldwin) reported
from
London, England
@virginmedia sort your shit out, this is beyond poor
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Enrique Guadiz
(@EnriqueGuadiz) reported
from
Hemel Hempstead, England
I hope @virginmedia get their shitty service up and stable again as I’m still up trying to copy work stuff ready for tomorrow! It should have been done dusted earlier afternoon! #VirginMediaFail
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia Another day with Virgin Media TV package. Another day with not a lot working. Fault V210 today. Out of 8 months being with you so far, I would say 7 months have had an issue.
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rebecca marie hannah
(@rebecca49493799) reported
from
Hemel Hempstead, England
Having HUGE problems with virgin!!! Then spend nearly an hour waiting for them to answer which is understandable but then for the guy to HANG UP!!! Absolutely appalling service! @virginmedia
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Ryan wells
(@WellzyRM84) reported
from
Dunstable, England
@virginmedia the “issue” is clearly not fixed and the engineers sat in the BP garage at the end of the road don’t seem too fussed to sort it either how do we claim a refund (4 weeks now FFS) both neighbours have great comms BT
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Kacper 🧅
(@kourcper) reported
from
Tottenham, England
virgin media fix your ******* wifi
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Bhavin
(@Bhavinchief) reported
from
Watford, England
@virginmedia this is happening all the time. I work for the NHS! This is needs to be fixed ASAP. As your not providing service i aspect this has been happening all week!
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Bushey Heath, England
@virginmedia Fix it dear Henry dear Henry fix it ... there’s a hole in my....
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia this intermittent problem has been going on for a few weeks in Chingford. Fed up with it.
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Doc
(@TheCapeDoctor) reported
from
Barnet, England
@virginmedia Mine still not working. Keeps dropping out. Lost internet 3 minutes ago during a work conference call. Really not acceptable.
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Kimia
(@kimiakayv) reported
from
Walthamstow, England
@virginmedia online learning is bad enough for uni students without the WiFi cutting out constantly. pls stop
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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ROB FARACE
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Hi I’m in London N12 & I’m still experiencing the same issues from yesterday. I’ve rebooted my router & shut down everything but still can’t get online. Can you help
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Over 13 months with @virginmedia fighting with them over the phone to say there is a problem with our service and explaining it’s not the equipment it’s the line this engineer arrives runs tests and “checks cables” as prt of his assessments and not prompted. Finds cable faults!!
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Luke William Reardon
(@ConfidingGoblin) reported
from
Enfield Lock, England
@virginmedia hello again. Internet down again. Same time again. What is wrong with you all.
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ruth bankover
(@rbcurly) reported
from
Borehamwood, England
The kid was upset today during his @zoom_us video call during his #beavers meeting when @virginmedia #internet went down (again). Sort it out @virginmedia #payingpremium #internet #beavers #beaversathome #lockdown2020
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Dudley & Co Roofing Ltd
(@dudleyandcoltd) reported
from
Barnet, England
Any elses Virgin down 👎🏻 #virginmedia
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
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clyde frog
(@rhysxciv) reported
from
Luton, England
Hahahaha you virgin media scum, so glad I switched at the right time. Worst service provider, worst customer service
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Shinykathy
(@shinykathy) reported
from
London, England
@virginmedia My internet is super slow I pay for super Fast!! Help!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kat Floyd
(@katfloydhair) reported
@virginmedia Someone called me from 08001836410. I tried to call back when I had 5 minutes no luck. Finally got through to customer services who said it wasn't anything to do with them, then got put through to someone else on 03454541111 who then told me my order hasn't been placed....
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27031934
(@MRS27031934) reported
@virginmedia I spent hours on the phone with the customer service but they don’t understand the issue. Do you have another number I could call? Like a specialised cs team or a tech department manager?
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Gill Holt
(@GillHolt6) reported
@virginmedia Modem and the connection is intermittent. I have returned to work yesterday and I work from home - this is causing me real issues. Can you please send an engineer out as there is clearly an issue?
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Joe Richards
(@JR2021ESSEX) reported
@virginmedia Why when I make a complaint do I get a text message to call you. What kind of service is this? Im tiered of calling you over and over. How do I make a formal complaint, I want to go to the ombudsman now
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Matt Dickinson
(@mattd1981) reported
@virginmedia Service status says all is ok. Just had enough now of sub standard service and them I’m expected to pay again to put it right. Can I asking you think this is acceptable? Please also bring customer service back to the Uk.
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Graham Smith
(@GrahamS34572082) reported
@virginmedia This information isn't helpful, I have been calling your call center for 3 weeks and every time i don't get the issue resolved. Posting a message here made me think that i might get my issue resolved. Once again i feel as if i'm being fobbed off.
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Mosstin
(@MrMosstin) reported
@virginmedia @bp6dvskckz Postcode SO30 2GP. My hub 3.0 has green flashing light. “No RF signal detected” on the hub. Your service update said you’ve have it fixed at 18.55, now changed to 10.00 tomorrow morning. What gives? I can’t reach any humans on any of the numbers you’ve given.
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Danny Hutchings
(@dan371971) reported
@virginmedia thanks for potentially taking 3 days to fix my router. Not good enough.
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Ewan Watkinson
(@ewanwatkinson1) reported
@virginmedia But from when I register a loss of service ?
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Matt Dickinson
(@mattd1981) reported
@virginmedia Called back and was told was also going to send new hub 5 and there was a discount available that would bring bill down to £96 got disconnected again. Called the 3rd time to be met with a rude, inconsiderate agent who really didn’t care. Left it now until tomorrow when I will be