Virgin Media Outage Report in Luton, England
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The latest reports from users having issues in Luton come from postal codes LU1, LU3 and LU4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Luton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Luton, England
The most recent Virgin Media outage reports came from the following cities: Luton, Stevenage, St Albans, Dunstable, Shefford, Henlow, Welwyn Garden City, Letchworth Garden City, Hitchin, Welwyn, Leighton Buzzard, Flitwick and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Total Blackout | |
| Stevenage |
Total Blackout | |
| Luton |
Internet | |
| Luton |
Internet | |
| St Albans |
Internet | |
| St Albans |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Luton, England
Latest outage, problems and issue reports in Luton and nearby locations:
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Natasha Bowey
(@NatashaBowey) reported
from
Hatfield, England
Please @virginmedia I need your help!! Been on hold ages now!!! This is not fair on your paying customers!! Just bloody answer your phone!!
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Hayley Craig
(@CraigFamilyBlog) reported
from
St Albans, England
I’ve literally had no mobile service all day! @virginmedia sort it out. It’s made me feel anxious all day, as I could go into labour at any point! And no... before you say it, it’s not just my phone. It’s the whole area 😔
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David Harley
(@sharkbaitza) reported
from
Hemel Hempstead, England
@virginmedia pls can you send me the contact number for your help line? The app just gives a covid message but no number.
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Mariam
(@Maz_1977) reported
from
Luton, England
@virginmedia the absolute worst WiFi provider
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia for 3 days now I have had no television due to you admin error. Yesterday you managed to connect the broadband but still no TV - worst customer service I have ever experienced and for so much money. Cannot see why I should continue with you
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Keith Garrell
(@keithg63) reported
from
Hitchin, England
Come on @virginmedia sort it out. WiFi has been terrible all day had to hotspot for several work Teams calls and now can’t get films in Netflix or Amazon Prime. SG4 area!! Kids not happy now either
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Nate-su Dragneel 🔥
(@iNathanM) reported
from
Letchworth Garden City, England
@MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀
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Erin Dog
(@Erinthedog) reported
from
Stevenage District, England
@virginmedia Thanks for the reply, 40 mins on hold to the call centre, the network connection had been lost, was talked thru resetting it. All working now.
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !
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cllr Sandra Barr ( Labour& cooperative )
(@Sandie_B) reported
from
Stevenage District, England
Why do virgin media think we are all stupid & can’t follow simple instructions and want to sit in a ridiculously long queue on the phone? Im not stupid I know my 3 upstairs TiVo boxes aren’t working ! I know the code says we have no signal ! Answer the bloody phone!@virginmedia
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@BeanToast @skytv @virginmedia Wait till you encounter VM’s customer care ***********.
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James Van Hinsbergh
(@thedjjavo) reported
from
Knebworth, England
@virginmedia still without internet or proper support. How can I cancel you services please, will go with another provider
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lee nightingale
(@Nightingale_Lee) reported
from
Northchurch, England
Does anyone know someone that works at @virginmedia in a position within the broadband team that could help us get an assessment of our private road done for installation of their broadband. We’ve registered on their website and emailed them but not getting anywhere.
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Martin Sloan
(@MrMartinSloan) reported
from
Stevenage District, England
@virginmedia when’s your messaging service back available. I’m waiting to find out how I can end my contract? because it’s become so expensive but can’t get through on the phone and now can’t even use the messenger service
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@CitrusDavid @virginmedia I know right??!!! Bad bad customer service. I left them, trying to make a complaint isnt easy either.
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Natasha Bowey
(@NatashaBowey) reported
from
Hatfield, England
@virginmedia I am having trouble with my broadband which is affecting my Tv service (itv hub, bbc iPlayer) as I can’t speak to anyone via the phone can you please advise what I need to do?
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Keith Garrell
(@keithg63) reported
from
Hitchin, England
@virginmedia No and I actually had to turn WiFi off and use my phone service to use Twitter!! Oh and I’m 2m from my modem!!!!
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Nina Davis
(@iamninapina) reported
from
Harpenden, England
@virginmedia your service is shocking. Constant faults with broadband and no way of speaking to anyone to get it resolved
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Rob Armstrong
(@RobArmstrong8) reported
from
Chesham Bois, England
@virginmedia Any chance at all, after wasting most of the evening trying to get through to you, that you can sort out an ongoing problem please!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Cummings
(@Inuisibilem) reported
@virginmedia Okay, thanks. Be interested to know where they got my contact details from. Oh well, if they ring again they're going to get a whistle blown down the phone
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Zara
(@Buncrossedd) reported
@virginmedia Hi, we had a power outage yday and since then, our tv services are not working. When the tivo box turns on, it tries to load the channel list and stays stuck at 16% and then fails after a while with an error S101. Can someone help please?
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CP
(@CFC_CP20) reported
I actually hate Virgin Media why ******** does my wifi jus randomly stop working
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paul nolan
(@nolan3260) reported
@virginmedia Stay well away, terrible customer service!
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Jake Bass
(@JakeBassUK) reported
@virginmedia Hello, I’ve been trying to cancel for weeks now but every time we get so far into the process you either put the phone down, don’t reply on the online chat or the text service. Looks like a scam to stop people leaving. How can I escalate this?
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Phil clement
(@psclement) reported
@virginmedia how do I get transferred to your complaints department. Phone operator saying I can’t escalate issue and saying you don’t have a complaints team.
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#FBIW Welsh Rugby Mad dragon 🐲
(@wru4me) reported
@Richard99366022 @edjenx I'm with virgin media so think it's all or nothing. No guarantee of coirse sky will always put them on the same channel either I'd assume. Also that they would show all games. I know prem sport is awful but at least you got them all
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Robert
(@yaxleymellis) reported
@virginmedia I'm not facing any issues any more, since I've finally managed to extricate myself from your awful company. Just wanted to comment on the irony of you praising carers given the complete lack of care with which you treat your customers.
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rachel mcgaughey
(@McgaugheyRachel) reported
@virginmedia @virginmedia I am still on hold 24 hours and still onto an autobot. This service is disgusting. I have cancelled my direct debit and I will probably end up with poor credit because of this!
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alister ware 💙
(@alister_ware) reported
@JohnChinner @CannonFodder @virginmedia Really I cant remember the last time i had a significant VM outage (did loose it for about 30 min a couple of months ago but it was back u before I had time to finish reporting it)