Virgin Media Outage Report in Luton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Luton come from postal codes LU1 and LU6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Luton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Luton, England
The most recent Virgin Media outage reports came from the following cities: Luton, Dunstable, Letchworth Garden City, Hatfield, Stevenage, Hemel Hempstead, St Albans, Harpenden, Hitchin, Welwyn Garden City and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Total Blackout | |
| Dunstable |
TV | |
| Luton |
Wi-fi | |
| Luton |
Internet | |
| Dunstable |
Internet | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Luton, England
Latest outage, problems and issue reports in Luton and nearby locations:
-
robbo
(@brobbo55) reported
from
St Albans, England
@virginmedia sort out the wifi in AL4. Been down two days now joke of a provider
-
Matt Adcock
(@Cleric20) reported
from
Hitchin, England
@virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…
-
Jesse Bryce
(@jesseb4me) reported
from
Luton, England
@muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.
-
Tim Gee
(@Tim_Gee_DOP) reported
from
Chesham Bois, England
@Charlie_A_Gee @virginmedia They don’t give a damn, they’re virtually a monopoly, Ditch them and go to sky.
-
ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩
-
Alistair 🏴☠️ Burns
(@gashead) reported
from
Hatfield, England
Used to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.
-
Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…
-
Weanie4🇬🇧🏴
(@Weanie4) reported
from
Stotfold, England
@virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days
-
Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!
-
ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia I don’t doubt it will be fixed eventually but there have been significant issues here for months & I need more info than this. The message on your link hasn’t been updated since PRIOR to being told it was fixed. When reported this morning it was treated with no history.
-
🎀･ﾟ✩𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀
(@LadyNajaGirl) reported
from
Luton, England
@virginmedia hello, could you follow me so I can message regarding an issue with a hotel wifi? I was given a virgin media email address but no one has responded and it’s been over a month. Thanks.
-
ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall
-
Chanders
(@chanderson76) reported
from
Stevenage District, England
@virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?
-
Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia I am stuck in a broadband contract with u. The upload/download speed is awful. 25 hours to upload a 20 minute video to youtube. 2 mths ive had these issues. Your customer services and fault department cannot fix it. 45 mins on phone. 6 day wait for engineer. Angry.
-
Nick Chainey 💙
(@NLFG) reported
from
Hemel Hempstead, England
@virginmedia I've tried both of those. I was going to restart the router and see if that made any difference. Appreciate the help 👍🏼
-
Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.
-
Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.
-
Rebecca Dundon
(@Rebeccadundon1) reported
from
St Albans, England
Hey @virginmedia I've been on hold for 20 minutes and I'm losing the will to live. Need help with WiFi password
-
ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia There is no link. No one appears to know what’s going on and there is no ownership or continuity of help. As the paying customer we are supposed to just wait, lose business and accept the situation.
-
ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
When you’re trying to upload and synch 20gb of wedding photos via a 4g hotspot because your @virginmedia broadband has been down for days on end with useless customer service and you have a deadline. It’s never ending! 😩 #virginmedia #custometservicefail #fail
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Lady Dave
(@LadyDaveO) reported
@FredWhite_ By charging £240 to leave your contract even though #VirginMedia have not provided the service paid for.
-
John Mc
(@JohnMc_Lpool) reported
@coralgrainger @virginmedia Same issue with @virginmedia. They have my bank details, why can't they just transfer?
-
Reuben Puddy
(@ReubenPuddy) reported
@virginmedia I need to cancel my contract but the only way seems to be a phone call (I'm abroad and it will cost £££) or a physical letter (this is the year 2021AD no BC). Can you please just cancel my contract without putting me through this farce please?
-
Mark Hassell
(@mark_hassell) reported
@virginmedia Does your Virgin Media Connect App even work? I haven’t been able to sign in for months. Tried to click on link on the app to sign in & nothing happens. I have deleted & reinstalled the app many times & still the same. It doesn’t work.
-
Sy
(@Sy09856152) reported
@virginmedia Hi. Could someone get in touch please. I'm having issues logging in to my virgin media account despite the fact that I know for 100% certain that the account name and password are correct. Thanks
-
zach close
(@Zachclose2000) reported
@hogmaster2020 @virginmedia @VirginVoyages I know they don't care about people they don't even help the vulnerable people
-
Craig Turner
(@Aspire2hope) reported
@virginmedia why can't your call centre operators listen to the customer. When I agree with one operator for a technician visit and then can't book one in the next call with the ac count holder
-
stevemason
(@EssarrMason) reported
from
Aldershot, England
@virginmedia Inadequate reply, to my mind, you contracted to supply a service, you cannot deliver that service, uou terminated the contract....perhaps YOU shoukd pay the cancellation fee!
-
Shaun Wade
(@Waddiee) reported
@virginmedia It’s the set top box. It just says “searching…” and I can hear a small buzz sound that happenes once every few seconds. I’ve checked all the ports and it’s still not working properly. Thx
-
Lady Dave
(@LadyDaveO) reported
@virginmedia Apparently the compensation is only applied with a total loss of service whereas mine is intermittent, turning on and off every few seconds. So while unusable for me, it provides #VirginMedia a great loop hole