Virgin Media Outage Report in Luton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Luton come from postal codes LU1 and LU3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Luton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 17: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Luton, England
The most recent Virgin Media outage reports came from the following cities: Luton, Welwyn Garden City, St Albans, Letchworth Garden City, Hitchin, Dunstable, Stevenage, Hemel Hempstead, Hatfield and Harpenden.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Wi-fi | |
| Luton |
Internet | |
| Welwyn Garden City |
Total Blackout | |
| St Albans |
Internet | |
| Letchworth Garden City |
Internet | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Luton, England
Latest outage, problems and issue reports in Luton and nearby locations:
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✨kate✨
(@ushererofsouls) reported
from
Harlington, England
@virginmedia Hi. I can see there’s an ongoing issue with the TV in my area with fix date of 1600hrs 25th. This has been going on for over a week now & the blips/surges through the box & it constantly resetting is becoming really annoying & has even taken the wifi out sometimes.
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Danny Tsang
(@DannyTsang) reported
from
Stevenage District, England
@Ofcom Thanks. I wasn't able to find anything on @virginmedia site for requesting compensation so I have raised a complaint instead.
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Michal Siewniak
(@MSiewniak) reported
from
Welwyn Garden City, England
Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?
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Ella A Cutler
(@angelstorm13) reported
from
Welwyn Hatfield, England
And it's down again. #virginmedia
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Grant Osborn
(@Gosbo68) reported
from
Northaw and Cuffley, England
@Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.
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Mel B
(@crimimel) reported
from
Welwyn Garden City, England
@virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling
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Gibbo
(@Gibbothehammer) reported
from
Flitwick, England
@virginmedia MK45 area down again!!
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Ben 🦀
(@bencrabtree7) reported
from
Leighton-Linslade, England
@virginmedia broadband is down despite reading it's back up and running. Website is down too so can't check or report.
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✨kate✨
(@ushererofsouls) reported
from
Harlington, England
@virginmedia Going by the tv & broadband issues I’m experiencing - am I correct in assuming the gremlin is back? I can’t even get on your site!
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Grant Osborn
(@Gosbo68) reported
from
Northaw and Cuffley, England
@virginmedia Wi-Fi still down.
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Ella A Cutler
(@angelstorm13) reported
from
Welwyn Hatfield, England
Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown
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PCPresenter
(@PcPresenter) reported
from
Hemel Hempstead, England
@virginmedia Any chance you can DM me about an issue? Trying to find an avenue to contact you through the website is shockingly ****. What's the point of having an option to contact when it's impossible to find it??
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🆎
(@_Brady1_) reported
from
London Colney, England
@virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . I’ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??
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Ken Williams
(@portishair) reported
from
Hertfordshire, England
@virginmedia the sky sports picture quality is unusually poor today.
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shaun Murray
(@shaunpmurray49) reported
from
St Albans, England
@virginmedia now my deal had run out I need to cancel the sports . Do i just ring up
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Ella A Cutler
(@angelstorm13) reported
from
Hatfield, England
Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice
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Dr Andrew Fleming 🇬🇧 🏴
(@Andrew007Uk) reported
from
London Colney, England
@virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.
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Harold Wicks
(@hw_renewe) reported
from
Hemel Hempstead, England
@virginmedia “Have you checked for any issues in your area” No I have not checked that link. It is intermittent; one minute it is useable and next the internet service is missing; it is regular occurrence, happens almost daily!?
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Laura Cook
(@LauraVCook1980) reported
from
Hatfield, England
@virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia why do I only get a notice saying channel failed when I watch sky sports channel live, I can watch any other channel you provide me and don’t have a issue. I have done everything that you tell me to do but it still keeps happening.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lorna brown
(@Lorna_Brown95) reported
@virginmedia is the app down by any chance? I can’t sign in to the virgin media app, I know my email and passwords are correct and have tried to make a new one but continue to not let me in
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cryptowannabe
(@cryptowannabATH) reported
@virginmedia any reason when you try and phone to ask about a bill (option 1, 4 and then 4 again), the option just says sorry we don't know the option and cuts you off. Not even a 1hr wait on hold just cuts you off. Terrible customer service!
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Diz
(@Dizwod) reported
@virginmedia seriously yet another outage????? How can you seriously justify your price increases to "improve the network" when all we have are drops since we moved here. #virginmedia #outage #takesthepiss
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les batters
(@LesBatters) reported
@virginmedia can you advise me what is going on in m9 8ea, the information provided on the website states there is an issue although doesn’t clarify if there is a team dealing with it or what is causing the problem. It’s impacting work. Thanks
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🛡 iconic90'sfootball 🛡
(@_90s_footyicons) reported
@virginmedia The automated response, cheers...terrible terrible service
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🛡 iconic90'sfootball 🛡
(@_90s_footyicons) reported
@virginmedia Still down, 15 hours later, wtf is going on?
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mick harkin
(@mickharkin68531) reported
@jen2379 @virginmedia I would expect so much more from a business broadband service
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Martin Plaut
(@martinplaut) reported
Why does #Virginmedia offer a service that breaks down and then sends inaccurate information that the problem has been resolved? Not satisfactory
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James Regan
(@Reganmeister) reported
@virginmedia your service is absolutely shocking. Multiple issues this month, no internet again this morning. Tried calling your customer service, went through numerous messages for an automated service to tell me there's an issue before disconnecting.
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BatDog
(@BatDoggyDog) reported
@virginmedia 4th time in the past week that there have been issues. Woke today to no internet, no TV, just a few days since the last daily failure. This is absurd service. What is going on in BL9 ?