Virgin Media outages and service status in Luton, England

Problems in the last 24 hours in Luton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Luton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Luton, England

The most recent Virgin Media outage reports came from the following cities: Luton, Stevenage, Dunstable, Leighton Buzzard, Hemel Hempstead, Letchworth Garden City, Henlow, Hitchin, Hatfield, Flitwick, St Albans, and Shefford.

City	Problem Type	Report Time
Luton	Wi-fi	2 days ago
Luton	Internet	2 days ago
Luton	Wi-fi	3 days ago
Luton	Wi-fi	3 days ago
Luton	Internet	3 days ago
Luton	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Luton, England

Latest outage, problems and issue reports in Luton and nearby locations:

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 2 minutes ago from Hemel Hempstead, England

  The only good thing these new @virginmedia super hubs are good for is flying out of a window! Dropping internet connection like AH dropping her package on JD’s bed! Fricking awful service!

• 
  ᒍᗩᑎE (@gemmak500) reported 4 minutes ago from Chesham Bois, England

  When you’re trying to upload and synch 20gb of wedding photos via a 4g hotspot because your @virginmedia broadband has been down for days on end with useless customer service and you have a deadline. It’s never ending! 😩 #virginmedia #custometservicefail #fail

• 
  maggie.todd@live.co. (@maggietodd10) reported 8 minutes ago from Letchworth Garden City, England

  @virginmedia We can’t use landline because of fault. Tried mobile - no response. We shouldn’t have to keep reporting. You know there is a problem. Fix it please.

• 
  Jason Flynn 💙 (@jasondflynn) reported 11 minutes ago from Letchworth Garden City, England

  @virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 12 minutes ago from London Colney, England

  @virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.

• 
  Big E (@lutonmagoo) reported 14 minutes ago from Caddington, England

  @virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service

• 
  ᒍᗩᑎE (@gemmak500) reported 16 minutes ago from Chesham Bois, England

  @virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall

• 
  Grant Osborn (@Gosbo68) reported 26 minutes ago from Northaw and Cuffley, England

  @Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.

• 
  Jason Flynn 💙 (@jasondflynn) reported 27 minutes ago from Letchworth Garden City, England

  @virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?

• 
  seanhannam (@seanhannam) reported 27 minutes ago from Chesham Bois, England

  @virginmedia Is this how you treat your ‘priority customers?’ During a cost of living crisis, we have chosen to stay with you, yet you can’t pull your finger out to look after your customers. I work from home but can’t fully use the service I’m paying for due to your incompetence.

• 
  Jesse Bryce (@jesseb4me) reported 31 minutes ago from Luton, England

  @muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.

• 
  DarylSThompson (@DarylSThompson) reported 33 minutes ago from Harpenden, England

  @virginmedia no updates since 15:30 is really quite poor...

• 
  Ella A Cutler (@angelstorm13) reported 34 minutes ago from Hatfield, England

  Urgh! And once again #virginmedia is down. No Internet, WiFi, broadband etc. They raise their bills to above inflation and still the same crappy service. @virginmedia

• 
  Angela 💫 (@PrimaryxTeacher) reported 35 minutes ago from Dunstable, England

  @virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.

• 
  Gibbo (@Gibbothehammer) reported 44 minutes ago from Flitwick, England

  @virginmedia MK45 area down again!!

• 
  Lynn Beattie (@MrsMummypennyUK) reported 47 minutes ago from Knebworth, England

  @virginmedia No there is no outage. My bband has been broken/slow for months

• 
  Paul Swain (@PaulswainDJ) reported 52 minutes ago from Kings Langley, England

  @virginmedia An ongoing account issue. All I’m trying to do is sort it out. Your staff accepted my call today and then hung up after 17 minutes of hold time.

• 
  🦄 UnicornFarts641🦄 (@LegitBoss69) reported 57 minutes ago from Luton, England

  @virginmedia Mixture of things . I don't even feel like a valued customer with you guys.

• 
  🦄 UnicornFarts641🦄 (@LegitBoss69) reported 58 minutes ago from Luton, England

  @virginmedia Sent in a complaint already but no luck on getting my services sorted

• 
  Mel B (@crimimel) reported 58 minutes ago from Welwyn Garden City, England

  @virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steph Hamstar (@HamstarSteph) reported 8 minutes ago

  @virginmedia I dont need a service checker u tell me how to replace the bloody cable and ill do it faster than the enigineer out there because if i ring ashmed from india in your call centre is going to get an ear full u have no idea whats its like to have no internet and no o2 signal

• 
  June Tobin (@junie1954) reported 10 minutes ago

  @virginmedia our virgin media account has been locked for over three weeks. We are unable to log in ! We have spent long time on four phone calls. We have been promised calls back and resolution within 3-5working days. We are still waiting. We have been customers for 26 years

• 
  Chris Hobbs (@obbsie) reported 11 minutes ago

  @punjabihammer @virginmedia @SkyUK Thanks. Virgin customer service seems in meltdown at present.

• 
  Bobbypants (@Bobbypants911) reported 12 minutes ago

  @virginmedia what sort of morons do you employ as customer retention agents?

• 
  Peter mcclurg (@peter_mcclurg) reported 14 minutes ago

  @virginmedia Can you sort the Intermittent connections in ML5 North Lanarkshire of Scotland area please. Utter garbage customer service. Two hours and still no call answered. 28 years a customer and definitely no more when renewal is due.

• 
  Christopher Knibb (@chris_knibb) reported 14 minutes ago

  Could @virginmedia be the worst company to get in touch with? Trying to cancel my contract. Website isn’t working, chat facility is glitching and after two hours no one has answered the phone. Gone slightly crazy listening to the same jazz song over and over again!

• 
  Dgjbear (@Dgjbear1) reported 15 minutes ago

  @virginmedia How do I direct message you? Gave up 90 mins on call waiting this morning to speak to your god awful customer service. Trying again now. 17 mins and counting Zoe!

• 
  Paul Caley (@PC_ale) reported 18 minutes ago

  @virginmedia After several calls, a site visit we still get error CS2312 when playing VOD content- this has been an outstanding intermittent issue since the v6 upgrade to 360 from TiVo.

• 
  NoBotsForSupport (@NoBotForSupport) reported 20 minutes ago

  @mumherts @virginmedia Bot support is a very real frustrating issue today. I am a dedicated account to protest the incompetent support system. I hope we get the real human support back where it is needed. #NoBotsForSupport Tag/Mention me for repost.

• 
  Coops (@dancooper05) reported 22 minutes ago

  @virginmedia a door seller treads over a barriered wet concrete driveway leaving footprints. I spend an hour on hold to virgin, send 2 DMs & completed an online complaint. All with no reply. So pleased I’m not & never will be a customer