Virgin Media outages and service status in Luton, England

Problems in the last 24 hours in Luton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Luton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Luton, England

The most recent Virgin Media outage reports came from the following cities: St Albans, Hitchin, Luton, Letchworth Garden City, Welwyn Garden City, Hemel Hempstead, Harpenden, Dunstable, Henlow, Stevenage, Hatfield, Welwyn, Flitwick, and Leighton Buzzard.

City	Problem Type	Report Time
St Albans	Internet	2 days ago
Hitchin	TV	4 days ago
Luton	Internet	5 days ago
Letchworth Garden City	TV	6 days ago
St Albans	Internet	6 days ago
Welwyn Garden City	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Luton, England

Latest outage, problems and issue reports in Luton and nearby locations:

• 
  Paul Swain (@PaulswainDJ) reported 24 seconds ago from Kings Langley, England

  @virginmedia An ongoing account issue. All I’m trying to do is sort it out. Your staff accepted my call today and then hung up after 17 minutes of hold time.

• 
  ᒍᗩᑎE (@gemmak500) reported 9 minutes ago from Chesham Bois, England

  When you’re trying to upload and synch 20gb of wedding photos via a 4g hotspot because your @virginmedia broadband has been down for days on end with useless customer service and you have a deadline. It’s never ending! 😩 #virginmedia #custometservicefail #fail

• 
  Angela 💫 (@PrimaryxTeacher) reported 17 minutes ago from Dunstable, England

  @virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.

• 
  John Aitken (@johnait72020789) reported 17 minutes ago from Stotfold, England

  @virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.

• 
  Jason Flynn 💙 (@jasondflynn) reported 18 minutes ago from Letchworth Garden City, England

  @virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail

• 
  🦄 UnicornFarts641🦄 (@LegitBoss69) reported 22 minutes ago from Luton, England

  @virginmedia I WILL be going to trading standards. Enough Is enough and your team lie and never Wana resolve or help us resolve the issues Inc fact they break their own agreements with the customers!!! @TradeStandards

• 
  Lynn Beattie (@MrsMummypennyUK) reported 24 minutes ago from Knebworth, England

  @virginmedia No there is no outage. My bband has been broken/slow for months

• 
  maggie.todd@live.co. (@maggietodd10) reported 26 minutes ago from Letchworth Garden City, England

  @virginmedia This problem was reported 11th November 2021. You promised to correct the problem by 18th November.

• 
  Nick Chainey 💙 (@NLFG) reported 26 minutes ago from Hemel Hempstead, England

  @virginmedia I've tried both of those. I was going to restart the router and see if that made any difference. Appreciate the help 👍🏼

• 
  ᒍᗩᑎE (@gemmak500) reported 28 minutes ago from Chesham Bois, England

  @virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall

• 
  PCPresenter (@PcPresenter) reported 30 minutes ago from Hemel Hempstead, England

  @virginmedia Any chance you can DM me about an issue? Trying to find an avenue to contact you through the website is shockingly ****. What's the point of having an option to contact when it's impossible to find it??

• 
  Lynn Beattie (@MrsMummypennyUK) reported 32 minutes ago from Knebworth, England

  @virginmedia I am stuck in a broadband contract with u. The upload/download speed is awful. 25 hours to upload a 20 minute video to youtube. 2 mths ive had these issues. Your customer services and fault department cannot fix it. 45 mins on phone. 6 day wait for engineer. Angry.

• 
  John Aitken (@johnait72020789) reported 38 minutes ago from Stotfold, England

  @virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.

• 
  Big E (@lutonmagoo) reported 39 minutes ago from Caddington, England

  @virginmedia Yes I don’t know how many times it’s just a red light it’s not working.

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 40 minutes ago from Stevenage District, England

  @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

• 
  Tim Read (@TimRead1971) reported 47 minutes ago from Hertfordshire, England

  @virginmedia services might have come back as per your update (terrestrial ones) but they’re now not working again. Channels now ‘not authorised’. How about some proper action and updates.

• 
  Abi (@ABeeeABeee) reported 48 minutes ago from Stotfold, England

  @virginmedia No, I have done that countless times since yesterday morning and the issue isn’t being resolved. I’m not doing it again

• 
  Big E (@lutonmagoo) reported 50 minutes ago from Caddington, England

  @virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday

• 
  ᒍᗩᑎE (@gemmak500) reported 50 minutes ago from Chesham Bois, England

  @virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩

• 
  Jason Flynn 💙 (@jasondflynn) reported 57 minutes ago from Letchworth Garden City, England

  @virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Virgin Media News (@VirginMediaNews) reported 5 minutes ago

  The Government is asking its TDs to vote against a Sinn Féin proposal to begin preparations for a United Ireland. The bill, being debated in the Dáil this evening, would require the Government to establish a Citizens' Assembly on Irish unity. Ministers say the proposal is being rushed and that the issue requires a broader, more considered approach. More on Virgin Media PLAY. #VMNews

• 
  Chris Newton (@chrisnewts) reported 6 minutes ago

  @virginmedia please help. I’m trying to reduce my mums package. She has Alzheimer’s disease. All she needs is a basic internet and phone . No tv. No Netflix. No TNT. For some reason every time I am offered a deal including all the things I do not need. Her bill is due to double

• 
  Gary Jackson (@lugazafc) reported 7 minutes ago

  The amount of times by broadband has gone down or dropped out from @virginmedia recently is shocking! Thankfully my renewal date is coming up as it won’t be a renew this time after being a customer for a majority of my bill paying life!

• 
  Joe Naughton (@JoeNaConnacht) reported 13 minutes ago

  @mcardle_mi42856 Never even checked Virgin media 3, I’ll make sure to check it next week. Didn’t think they had live sport on there.

• 
  NewsTongue (@NewsTongueX) reported 15 minutes ago

  🔴 Ofcom fines Virgin Media £28m for blocking customer cancellations Virgin Media breached UK telecoms rules by deliberately dropping calls, transferring customers unnecessarily, and placing them on hold to prevent contract cancellations between January 2022 and September 2024. Ofcom received nearly 2,000 complaints and found the company's retention agents operated under a commission scheme that financially rewarded obstruction. • Fine of £28m — Ofcom's largest ever under consumer protection rules, reduced 30% after Virgin Media admitted fault and agreed to settle • Millions of calls "likely mishandled" during the three-year period

• 
  Mark Rock (@markdrock) reported 18 minutes ago

  @virginmedia to sign in to my virgin media everymonth i have to go through that account link utter shite it tells me i need to log into my old email address @blueyonder yet when i try to log into emails it takes me back to the log in I CANT GET INTO ANYTHING. ******* **** COMPANY

• 
  Stuart Green (@KillaScorp) reported 19 minutes ago

  Is there a company in existence with worse customer service than @virginmedia? Great product, as long as nothing goes wrong and you have to deal with someone!

• 
  Bhavin (@Bhavinmaru2020) reported 26 minutes ago

  @virginmedia Hi Virgin My internet has gone down again this fourth time in a month se my previous messages

• 
  Ross Tristram (@rosstristram) reported 26 minutes ago

  @Ofcom @Ofcom trousered £28m for themselves. Just as bad as @virginmedia 2 peas in a pod

• 
  glyn jacko#fbpe (@jackochirpchirp) reported 29 minutes ago

  @virginmedia OMG listening on the news and radio how bad you really are not looking forward to cancellation as it looks like you still pursue people but forewarned is forearmed