Virgin Media outages and service status in Luton, England

Problems in the last 24 hours in Luton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Luton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Luton, England

The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Henlow, Dunstable, Hitchin, Luton, Hatfield, Stevenage, Flitwick, St Albans, Shefford, and Hemel Hempstead.

City	Problem Type	Report Time
Henlow	Internet	23 hours ago
Letchworth Garden City	Internet	3 days ago
Dunstable	Internet	4 days ago
Dunstable	Internet	4 days ago
Hitchin	Internet	5 days ago
Luton	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Luton, England

Latest outage, problems and issue reports in Luton and nearby locations:

• 
  maggie.todd@live.co. (@maggietodd10) reported 30 seconds ago from Letchworth Garden City, England

  @virginmedia Landline is still NOT working. Try ringing yourself.

• 
  DarylSThompson (@DarylSThompson) reported 4 minutes ago from Harpenden, England

  @virginmedia @kamikaz3Topnam Wow, that may be one of the worst responses I've seen...

• 
  Adam (@TotallyFD) reported 9 minutes ago from Kings Langley, England

  @virginmedia Hi, how can I get support for my mobile phone? I’m a new customer and am having issues making and receiving calls. There is no help on the app for what I need. Thanks

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 12 minutes ago from Hemel Hempstead, England

  The only good thing these new @virginmedia super hubs are good for is flying out of a window! Dropping internet connection like AH dropping her package on JD’s bed! Fricking awful service!

• 
  Kefaloniaman23 (@KevinSaunders23) reported 14 minutes ago from Flitwick, England

  @virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???

• 
  Nick Chainey 💙 (@NLFG) reported 15 minutes ago from Hemel Hempstead, England

  @virginmedia I've tried both of those. I was going to restart the router and see if that made any difference. Appreciate the help 👍🏼

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 16 minutes ago from Datchworth, England

  Virgin Customer Services are an utter disgrace! @virginmedia I called on Sunday to get our broadband running (it’s been up and down for over 6 months now!) only to have laughing, singing and screeching in the background that sounded very much like celebrating the demise of HMQEII

• 
  Jason Flynn 💙 (@jasondflynn) reported 16 minutes ago from Letchworth Garden City, England

  @virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia

• 
  Jason Flynn 💙 (@jasondflynn) reported 22 minutes ago from Letchworth Garden City, England

  @virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.

• 
  Jason Flynn 💙 (@jasondflynn) reported 27 minutes ago from Letchworth Garden City, England

  @virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia

• 
  Jason Flynn 💙 (@jasondflynn) reported 34 minutes ago from Letchworth Garden City, England

  @virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2

• 
  ✨kate✨ (@ushererofsouls) reported 34 minutes ago from Harlington, England

  @virginmedia Going by the tv & broadband issues I’m experiencing - am I correct in assuming the gremlin is back? I can’t even get on your site!

• 
  PCPresenter (@PcPresenter) reported 38 minutes ago from Hemel Hempstead, England

  @virginmedia Any chance you can DM me about an issue? Trying to find an avenue to contact you through the website is shockingly ****. What's the point of having an option to contact when it's impossible to find it??

• 
  Michal Siewniak (@MSiewniak) reported 38 minutes ago from Welwyn Garden City, England

  Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?

• 
  Paul Swain (@PaulswainDJ) reported 39 minutes ago from Kings Langley, England

  @virginmedia I’ve given up for tonight. I’m struggling to deal with a company that has lied on record and taken money wrongfully out of my account. @MartinSLewis help!

• 
  Robert Frame (@hiaw61) reported 46 minutes ago from Hatfield, England

  @virginmedia can you please make sure you refund my £99.00 bill that you have just sent me as you service is appalling and so are you so called top engineers who have not fixed my issue since April 2020. Absolute rubbish and just counting the days until I am able to leave

• 
  Big E (@lutonmagoo) reported 47 minutes ago from Caddington, England

  @virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 50 minutes ago from Stevenage District, England

  @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

• 
  Paul Swain (@PaulswainDJ) reported 57 minutes ago from Kings Langley, England

  @virginmedia An ongoing account issue. All I’m trying to do is sort it out. Your staff accepted my call today and then hung up after 17 minutes of hold time.

• 
  🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported 59 minutes ago from Luton, England

  @virginmedia Busy? I've been fighting allday since 9am. I've paid agreed amount but my services haven't been restored and I can't get through by text, WhatsApp or phone. This isnt a good service a vulnerable customer should receive

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kaitan kohli (@KaitanKohli) reported 5 minutes ago

  @virginmedia I need a solution without spending hours on the phone with your excruciatingly bad CS.

• 
  Sue W (@PrincessSuzy1) reported 5 minutes ago

  @virginmedia hi, can you tell me who to contact to resolve an issue logging into VirginTvGo app please? Despite following the correct “forget password” process keep getting an error message saying can’t sign in with a sub account but we’re using the main account!?

• 
  David Whiteside (@yardley_canary) reported 7 minutes ago

  @virginmedia are in top 3 worst companies I've ever had the misfortune to deal with. They may even be top. Rude, expensive, evasive, and unreliable. What started as a simple investigation into switching for cost reasons has now made me resolute in my decision! Disgusting!

• 
  Jack Gilpin (@jackgilpo) reported 9 minutes ago

  @virginmedia It does, and it’s usually fixed before then. But if it’s failing at the same time every day clearly the fix isn’t fixing the actual problem as it keeps happening

• 
  concerned person (@nkgms) reported 12 minutes ago

  Is there a problem with Virgin Media tv in the Bushey, Hertsmere area?

• 
  dustbin hoffman (@Dazzle72Nolan) reported 14 minutes ago

  @virginmedia why is my box suddenly experiencing problems nothing changed at my end and yes I have tried resetting etc

• 
  Jamboross98 🇱🇻🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@rrm53p1970) reported 15 minutes ago from Bishopbriggs, Scotland

  @virginmedia you have the worst streaming service EVER. Thinking of quitting you, because it's 💩

• 
  Ben Jacques (@Benjacques2024) reported 16 minutes ago

  @virginmedia Is there a reason why My TV and Internet has been down since 11Am this morning??

• 
  dustbin hoffman (@Dazzle72Nolan) reported 17 minutes ago

  @virginmedia why is my box suddenly experiencing problems nothing changed at my end and yes I have tried resetting etc

• 
  CymroGlyn 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉🍾♿️ (@cymroglyn) reported 17 minutes ago

  @virginmedia I'm raising a complaint about the way my problem was handled. But you still need to do something about the account that I said is imitating you. You are enabling them to scam your customers out of money. Some customers will no doubt lose a significant amount belly.