Virgin Media Outage Report in Luton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Luton come from postal codes LU1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Luton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (7%)
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Phone (3%)
Live Outage Map Near Luton, England
The most recent Virgin Media outage reports came from the following cities: Luton, Dunstable, St Albans, Letchworth Garden City, Stevenage, Welwyn Garden City, Hemel Hempstead, Flitwick, Hitchin, Berkhamsted and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Total Blackout | |
| Dunstable |
Internet | |
| Luton |
Internet | |
| Luton |
Wi-fi | |
| Luton |
Internet | |
| St Albans |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Luton, England
Latest outage, problems and issue reports in Luton and nearby locations:
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
Didn’t realised upgrading our @virginmedia internet would cripple my home office. Wireless @HP printer can’t find the network and I have to get new boosters for the other rooms in the house. So frustrating - I’ve wasted so much time trying to sort it all out. To no avail.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Call the line says there’s no issues in my area by Neil no at least three people in the same street as me that have no service at the moment so again absolutely incorrect information
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes I don’t know how many times it’s just a red light it’s not working.
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Paul Gray
(@PaulGrayDJ) reported
from
Flitwick, England
@virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.
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Vision Elite Media
(@vision_e_media) reported
from
Hertfordshire, England
@virginmedia how can you customer service offer me a new contract £25 more than a new customer contract and then try blame the current economical situation?!?! Aren’t we all in the same economical situation new or existing customers?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Why should we call up again for the ninth time? We’re a ‘priority customer.’ You should be calling us and making amends.I’m a consumer tech journalist with 25 years’ experience. Your customer service is the worst I’ve ever encountered. You simply don’t care about your customers.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia We’ve spoken to eight people to try and resolve our internet issues.We’ve ordered new boosters because the new service isn’t compatible with the old ones.We’re a ‘priority customer’ - the new boosters still haven’t arrived…So frustrating. Your service is appalling.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@MikeCoxCowes @virginmedia @HP What hope is there for the smart home when even a wireless printer needs reconfiguring after a simple wi-fi network change?
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Don’t know absolutely fed up with the crap service I live in Luton so you tell me but nothing works never does and pay nearly £50 pound a month for crap broadband can’t wait to leave
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Is this how you treat your ‘priority customers?’ During a cost of living crisis, we have chosen to stay with you, yet you can’t pull your finger out to look after your customers. I work from home but can’t fully use the service I’m paying for due to your incompetence.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia broadband down again in my area pay so much money for this so-called superior service absolute shite can’t wait to leave
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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unofficial Virgin Media helper
(@UnoficialVM) reported
@maccsiccar @virginmedia Awww calm down boy, either leave or wait till December. Stop acting like a lil girl in social media
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News junkie
(@newsjunkieuk) reported
@virginmedia @andriagV i cancelled Virgin Media due to poor broadband speeds. They tried every trick in the book to keep my money until I mentioned "deadlock letter". This forced them to refund. it then took them 45 days to issue a refund *by cheque* who the hell issues cheques nowadays? Virgin does.
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KaK Magik
(@KaKmagic) reported
@virginmedia Have an engineer coming out on Monday RCS errors
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🇵🇸 Working Class Socialist 🇵🇸
(@logical4areason) reported
@virginmedia “Hi. It's your Virgin Media Service team here. Your contract is coming to an end and we will be calling you soon to discuss your options. NO etc opt out.” I’ve been with Virgin since NTL and had a full package all those years, looking for a new 18m contract at no extra cost.
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Scotty B #55 Glasgow Rangers Champions
(@bellso19) reported
@virginmedia Login failed
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Roz Page
(@RozBass1969) reported
@virginmedia Rude staff lying about what can and can’t be done because they are too lazy. Both boxes not working, phone playing up. No one calls back despite promising to. It’s only been two days since I joined. Looks like I’ll be leaving on day three
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Polish Niran 🇵🇱
(@NiranPolish) reported
Virgin media has blood on their hands for being so **** that I only found out about the Legia result now
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minus
(@minus88315173) reported
@virginmedia so twice I luv e phoned virgin with an issue and twice I’ve had the phone call disconnected!!!! What I do to get service from virgin????
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George Paphitis
(@PaphitisGeorge) reported
Took a contract out with Virgin media. Bill was £79 but brought it down to £69 because they couldn’t install a 2nd tv box. A direct debit of £79 comes out my account every month even after I was given written proof the bill would be £69. What can I do? #MartinLewis @MartinSLewis
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HeidiBerry
(@Blue_1947) reported
@virginmedia Our electricity is now OK but our phone line doesn;t work, no dialing tone, no incoming phone calls. I have checked our phones with our neighbour and the phones work on their line so it must be a problem. Thank you.