Virgin Media outages and service status in Luton, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Luton, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 17, 7:00 PM GMT+1.
- Internet (64%)
- Wi-fi (23%)
- E-mail (9%)
- Total Blackout (5%)
The latest reports from users having issues in Luton come from postal codes LU2 , LU3 , LU4 and LU1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Luton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Luton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Luton, England
The most recent Virgin Media outage reports came from the following cities: Hemel Hempstead, Letchworth Garden City, Luton, Leighton Buzzard, Hitchin, Welwyn Garden City, Welwyn, Dunstable, Stevenage, Henlow, St Albans, and Harpenden.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead
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Internet | 14 hours ago |
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Letchworth Garden City
|
Wi-fi | 1 day ago |
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Luton
|
Internet | 2 days ago |
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Luton
|
Internet | 4 days ago |
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Luton
|
Wi-fi | 4 days ago |
|
Luton
|
Internet | 4 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
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Virgin Media Issues Reports Near Luton, England
Latest outage, problems and issue reports in Luton and nearby locations:
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LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, EnglandVirgin Customer Services are an utter disgrace! @virginmedia I called on Sunday to get our broadband running (it’s been up and down for over 6 months now!) only to have laughing, singing and screeching in the background that sounded very much like celebrating the demise of HMQEII
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
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Laura Cook (@LauraVCook1980) reported from Hatfield, England@virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!
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John Aitken (@johnait72020789) reported from Stotfold, England@virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
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Chanders (@chanderson76) reported from Stevenage District, England@virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?
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DarylSThompson (@DarylSThompson) reported from Harpenden, England@virginmedia no updates since 15:30 is really quite poor...
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Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England@virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
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Harold Wicks (@hw_renewe) reported from Hemel Hempstead, England@virginmedia “Have you checked for any issues in your area” No I have not checked that link. It is intermittent; one minute it is useable and next the internet service is missing; it is regular occurrence, happens almost daily!?
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Mark (@moffmark) reported from Hertfordshire, England@virginmedia So VM, I’ve been ‘talking’ to Andi BOT for the past 90 minutes and it says wait times are over 15mins but ‘it’ has been saying this for over an hour!! There’s only so many times I can reset the damn router to try and improve wifi! Really regretting leaving @SkyUK atm
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ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England@virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia Don’t know absolutely fed up with the crap service I live in Luton so you tell me but nothing works never does and pay nearly £50 pound a month for crap broadband can’t wait to leave
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🎀･ﾟ✩𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀 (@LadyNajaGirl) reported from Luton, England@virginmedia hello, could you follow me so I can message regarding an issue with a hotel wifi? I was given a virgin media email address but no one has responded and it’s been over a month. Thanks.
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🦄 UnicornFarts641🦄 (@LegitBoss69) reported from Luton, England@virginmedia Doesn't help me now does it when I've borrowed the money to get my services on and STILL I can't even get through on WhatsApp? (Can't call due throat and voice issues at the moment)
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John Aitken (@johnait72020789) reported from Stotfold, England@virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England@virginmedia I am stuck in a broadband contract with u. The upload/download speed is awful. 25 hours to upload a 20 minute video to youtube. 2 mths ive had these issues. Your customer services and fault department cannot fix it. 45 mins on phone. 6 day wait for engineer. Angry.
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seanhannam (@seanhannam) reported from Chesham Bois, England@virginmedia Why should we call up again for the ninth time? We’re a ‘priority customer.’ You should be calling us and making amends.I’m a consumer tech journalist with 25 years’ experience. Your customer service is the worst I’ve ever encountered. You simply don’t care about your customers.
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Ella A Cutler (@angelstorm13) reported from Hatfield, EnglandVirgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jai Tan (@JayTinl33) reported@virginmedia absolute garbage, plenty of time to fix the sports. regret renewing my contract. #virginmedia #crap
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William Taylor (@SharonTayl43839) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV31 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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David Gardner (@LeylandDavid) reported@virginmedia No problem. I believe in calling out poor service, and passing on compliments when required. Although the service was out all night and all morning, you came through for us when it mattered. I'd have been stuffed if it had been a work day, as I work from home. Well done today.
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Gothguy (@GothGuyGamer) reported@saltyy_savage @virginmedia i love virgin, but unfortunately when they go wrong, their customer service sucks ***
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Ade Luxton (@adelux68) reported@virginmedia @Smallworth_xx So how much are we getting off next Months bill as you charge us for a service you are not providing
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James 🦢 (@AbsolutelyDyer) reportedAny chance of you doing something about the sky sports red button not working or nah? @virginmedia
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Chris Long (@afcwomblelong) reported@virginmedia Ok so no sky sports+ available to watch.. just spent over a hour and 20 minutes on a web chat queue that no human turned up to help. Now seeking compensation as I cannot view what I paid for. Please advise.
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Jim (@JamesBa34076749) reported@virginmedia The game is over, i haven't been able to watch it. Poor service from @virginmedia
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Ralph (@RlphWigs) reported@virginmedia @Smallworth_xx Bet it wouldn’t take this long to fix if it was affecting premier league teams.
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emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported@virginmedia @kathleenp442 Not everyone as apps they pay for skysports on TV expect it to work thts two days in a row when is the expected fix