Virgin Media Outage Report in Chesham Bois, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chesham Bois, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesham Bois and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Chesham Bois, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Harpenden, Bushey, Amersham, Northolt, Watford, Luton, Uxbridge, St Albans, Ruislip, Hemel Hempstead, Aylesbury, Northwood, High Wycombe and Tring.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Harpenden |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chesham Bois, England
Latest outage, problems and issue reports in Chesham Bois and nearby locations:
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I've already had a long online chat earlier, but only the phone operators can help apparently. I just can't ever get through. The waiting times are ridiculous
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Alison Mitchell
(@F_O_I_D) reported
from
Luton, England
Virgin media is down for maintenance. No WiFi and no tv. Guess I’ll have a mix.
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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Kate Welling 🔶️🔶️🔶️
(@_M155Y_) reported
from
St Albans, England
@anemoneproject @HertsFRSControl Virgin Media still appears to be down.
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I need to move a mobile number from an old 3G Virgin SIM to a new 4G one I got as part of my Oomph package, but I don't remember my 'telephone password' so the text chat people couldn't help, so I need to reset that somehow I think.
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Ssb316
(@ssb316) reported
from
London, England
What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems
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steven ereira
(@EreiraS) reported
from
London, England
Virgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful
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Sophie Lonergan
(@midnightmaggie) reported
from
Luton, England
@virginmedia 1.5 hours and counting on the phone to virgin to try and sort out the wifi. Worst service ever, been with them for 3 months and had the slowest speed we have ever had! Don’t use them, bunch of cowboys! 😡
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Lori Haley Fox
(@lorihaleyfox) reported
from
London, England
@virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
So we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia All I want is someone as determined as you are in resolving the way I have been treated and the lack of service that I have not been provided with
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steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia Tell me about it this has been going on since June poor service poor management poor customer relation but they still want to take my monthly subscription
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok but I will try the first link first. As I want to resolve this on a high authority this is bad customer service
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Donna Groom
(@groom_donna) reported
from
St Albans, England
@virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.
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steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia @richardbranson @skytv_ Much appreciated for that email address, I will be firing off a email tomorrow. I'll give some home truths about her poor management
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bota
(@BotaF12016) reported
@virginmedia why are you pretending to be stupid>? read my messages before you say sorry
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DR
(@TheRoonMeister) reported
@virginmedia hello there. I’ve got a super hub 3 which has worked really well the last few years. However recently it’s just been dropping connection. Oddly it doesn’t show anything on the box like it used to when the internet would go down. Takes an effort to restart it too!
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Dhanarajan R
(@rdhanarajan) reported
@virginmedia Why can't anyone take responsibility from virgin media on this issue? And make run from pillar to pillar. Is it not my right to see my bill? How difficult is it to raise support ticket?
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Ethan
(@Benteke_SZN) reported
Was on the phone with virgin media when the Schick goal went in and nearly screamed down the phone
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Andrew
(@cCOOL_) reported
For the past year now I've been shrugged off and what has felt like ignored, by @virginmedia. I pay for M200 Fibre Broadband and should be receiving an average of 200 MB/S download, instead its consistently sat at around 9-12 MB/S for a whole year. Followed by cut outs etc. Help!
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Lee Parsons
(@Budgiesmuggler6) reported
@virginmedia your service is the worse I have ever had to deal with total rubbish will never recommend you as a good company
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Alexandra ♿️
(@AlexandraRants) reported
@virginmedia No help whatsoever. It’s not just the internet, it’s phone and telly as well and the troubleshooting doesn’t have exactly the problem we have.
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Conor Wisson
(@conor_wisson) reported
@virginmedia Yes things are back up and running but I’m tweeting because it’s a regular occurrence at the same time of each night. Why is this dropping at 1:30am-2am each night and not working until around noon the following day.
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Da La
(@YoungSigmund) reported
@virginmedia Well, you really didn’t say that when I said that I already made a complaint. In the end I will spill the beans to the press regards your data breach, overcharging and no correspondence when SAR requested was made. You have duties and responsibilities you must fulfil
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kellier47
(@keithke00444917) reported
I know there’s nothing you can do about it - it’s just virgin media are terrible. it’s my fault I was advised not to go with you but naively went against that advise