Virgin Media Outage Report in Chesham Bois, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chesham Bois, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesham Bois and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Chesham Bois, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Amersham, St Albans, Bushey, Watford, Luton, Hemel Hempstead, Aylesbury, Northolt, Uxbridge, Harpenden, Ruislip, Rickmansworth and Chesham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chesham Bois, England
Latest outage, problems and issue reports in Chesham Bois and nearby locations:
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Tom🏴⚒
(@tosman30) reported
from
London, England
@virginmedia have an error code (C130) and not getting a signal, what does this mean?
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
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Paul Marchant
(@PaulMarchant11) reported
from
Chesham Bois, England
@virginmedia . Getting regular spam calls about internet issues, usually 20mins apart. Phoney numbers when checked.
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
@virginmedia not interested in a customer trying to upgrade them?
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Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.
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The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
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Mr T
(@onemistert) reported
from
London, England
@jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
So @virginmedia can’t honour the upgrade offer they’ve made and the subsequent order I have placed. So from trying to upgrade to now cancelling our existing package altogether as a result. Poor customer service
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Liza Hartley
(@LizaHartley) reported
from
Hemel Hempstead, England
@virginmedia I have been cut off my call 3 times this morning! I am trying to cancel my cancellation as decided to stay with Virgin. I need to have this sorted today. I need a call back. I have been on the phone now for nearly 2 hours!
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ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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Claudia Redmond
(@ClaudiaMRedmond) reported
from
Hemel Hempstead, England
@virginmedia WiFi keeps going down for weeks now. Tried your customer service and just automated. Not acceptable especially when people in the house trying to work from home. Who can I speak to? #virginmediadown #virginmediawifi
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Paul Fish RN
(@Fish_pw) reported
from
Harrow Weald, England
@virginmedia I have now been trying to speak to someone about broken broadband for 2 weeks. Calls to call centre that don’t get answered, your automated text service which says they will be back in 24hrs and never do. What exactly do I have to do to speak to someone.
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
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andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
@virginmedia two attempts to upgrade package online. 1st included emailing confirmation and waiting in for delivery of equipment. Didn’t happen. Also spoken with someone on your chat and after 50 mins they couldn’t find order or offer same upgrade deal. Very poor indeed
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Pete Williams
(@peteitalia) reported
from
Chalfont St Giles, England
@virginmedia how do I book an engineer to move my hub 3 to another room in my house? I’ve had a new kitchen installed and the hub no longer fits in this space, it’s causing problems with wiring. Webchat does not recognise relocation inside the same property so no use to me.
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Claudia Redmond
(@ClaudiaMRedmond) reported
from
Hemel Hempstead, England
@virginmedia Yes did that - no issues - reset etc etc etc ....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
@virginmedia you seriously need to give your over the phone agents a kick up the backside. Your customer service has gone right down the pan. Your absolutely useless . #virginmedia
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Chris 🇺🇦
(@kitto_13) reported
@virginmedia Yes, tried new batteries but no luck. The Virgin TV remote app doesn't seem to support the Stream box? The Virgin Go app has a remote function but this only seems to work intermittently.
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Raymacuxbridge
(@raymacuxbridge) reported
The worst level of customer service by @virginmedia. Been on hold for 15 mins to only be told the price is going up by 30%. No loyalty to existing customers.
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Tech N food
(@PeterHarar) reported
@virginmedia Ok if you are saying you don’t send emails that means once again someone LIED (Virgin) I can’t really trust you guys anymore. if I’ll call again today I will have start again from scratch. Yesterday call was 1hours 18mins long. Seriously I’ve never seen service like this.
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ScottK
(@scottkeegan) reported
@virginmedia I’m seeing lots of timeout errors in the network log.
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Honey TV
(@Honey__Tv) reported
@virginmedia The fact that I clearly said family member but you chose to half read my message and give me a half hearted answer shows how disgusting you people are. Glad I'm not with virgin and NEVER will be.
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Dusky Moko
(@DuskyMoko) reported
Yet again @virginmedia ruining my day by being ****.
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S A McG
(@classydudette) reported
@virginmedia we have connected however the speed we have is 4x faster than previous broadband and we never had a problem with the same amount of devices. The only way to connect reliably is through an ethernet cable which is not practical and even if it was I'd have cables running throughout
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Sam Maynard
(@SamMaynard20) reported
@virginmedia my partners parents landline isn’t working yet the app says the issue is with tv? They can make out going calls but can’t receive any? He’s self employed so this is losing him business
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Caroline Hall
(@Limbo87) reported
@virginmedia tried to call 3 times about my bill each time someone says they will call me back and don't WORST COMPANY EVER they have no idea how to use their own systems or how to talk to people they should be struck off!!