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Virgin Media

Virgin Media outages and service status in Chesham Bois, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Chesham Bois, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 6, 9:27 PM GMT+1.
  • 58% Internet (58%)
  • 25% Wi-fi (25%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)
  • 4% TV (4%)
  • 4% Phone (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chesham Bois, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesham Bois, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 10: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chesham Bois, England

The most recent Virgin Media outage reports came from the following cities: Luton, Watford, Hemel Hempstead, Beaconsfield, Northolt, High Wycombe, Marlow, Chesham, Aylesbury, and Uxbridge.

CityProblem TypeReport Time
Luton Wi-fi 4 days ago
Watford Internet 4 days ago
Luton Internet 4 days ago
Luton Wi-fi 4 days ago
Luton Wi-fi 4 days ago
Luton Internet 5 days ago

Nearby cities with recent reports

Luton

6 recent signals

4 days ago
Watford

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Chesham Bois, England

Latest outage, problems and issue reports in Chesham Bois and nearby locations:

  • ahmed_knp
    Seemtab Ahmed (@ahmed_knp) reported from Luton, England

    @virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?

  • seanhannam
    seanhannam (@seanhannam) reported from Chesham Bois, England

    @virginmedia Why should we call up again for the ninth time? We’re a ‘priority customer.’ You should be calling us and making amends.I’m a consumer tech journalist with 25 years’ experience. Your customer service is the worst I’ve ever encountered. You simply don’t care about your customers.

  • PcPresenter
    PCPresenter (@PcPresenter) reported from Hemel Hempstead, England

    @virginmedia Any chance you can DM me about an issue? Trying to find an avenue to contact you through the website is shockingly ****. What's the point of having an option to contact when it's impossible to find it??

  • LinkedinMac
    Mac Laubscher (@LinkedinMac) reported from Bushey Heath, England

    @virginmedia any idea why services are down across the board in WD23 postcode area?

  • BeesWingedEyes
    Sophie Joanna (@BeesWingedEyes) reported from Watford, England

    @virginmedia Thanks. Yes the account was transferred to my mother - but we didn’t realise we’d lose his email address too. We haven’t been able to let people know he’s died because we don’t know who is still messaging him. I just can’t get anywhere with the complaint system.

  • itsstheasianone
    Dukè 🇩🇪🇱🇰 (@itsstheasianone) reported from Harrow Weald, England

    anyone else’s virgin media down?

  • EnriqueGuadiz
    Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England

    @virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently

  • jesseb4me
    Jesse Bryce (@jesseb4me) reported from Luton, England

    @muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.

  • spandya1
    Sandeep Pandya (@spandya1) reported from Harrow Weald, England

    @virginmedia If you remember I told you that it was likely that work occurring at the cabinet in our street caused our issue. The engineer visited and fixed the issue caused by that work. So, it was an engineer/maintenance caused issue.

  • Indian_Thriller
    Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, England

    Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service

  • SMillbery
    Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia Yes, I’ve done all these. Very frustrating as I only had a new super hub and cabling to house installed 2 weeks ago. Never had such intermittent service in 20 years of using virgin.

  • theedthemed
    Ed Webb (@theedthemed) reported from Chesham Bois, England

    @virginmedia Many comments on requesting compensation. You have directed customers to your compensation policy. But this only mentions phone, broadband, service installation or missed appointments. Nothing about loss of TV services. So what about TV service compensation ?

  • CazDigital1
    Caz Digital (@CazDigital1) reported from Hemel Hempstead, England

    @virginmedia hey. Board and doesn’t seem to be working at the moment. I’ve tried restarting twice and called to have a check on my equipment. That seems to be fine. When I restart it works for about 30 minutes and then goes down again. Thanks

  • browngaybitch
    BuG$y (@browngaybitch) reported from Harrow Weald, England

    Absolutely rubbish customer service from @virginmedia @VirginMedia_TV @VirginMediaCorp waiting for over 2 hours, first call the advisor hung up after I asked to speak to his manager and the second advisor CANNOT give me a reference to the call or let me speak to a manager

  • mkmtassociates
    Malcolm Todd (@mkmtassociates) reported from Harefield, England

    @virginmedia Not helpful. Service checked no issues but still had to call this morning as on internet. Down again this afternoon. Spend more time working though the phone than using a load for internet service from virgin. What a waste of money.

  • PaulswainDJ
    Paul Swain (@PaulswainDJ) reported from Kings Langley, England

    @virginmedia We have liftoff! Just spoke with a member of your team on the phone. Her name was Francis. She was fantastic! Sorted the problem out and applied a credit to my account. Buy her a drink now 🍷

  • paulpavli
    Paul (@paulpavli) reported from Farnham Royal, England

    @virginmedia your call assistant just hung up on me when I wanted to escalate a complaint. My complaint, I’ve been waiting 4 months for an answer / install of fibre at a new address. I guess I’ve only been a customer for circa 15 years so not that important really

  • Pensar_Mark
    Mark Williams (@Pensar_Mark) reported from Berkhamsted, England

    @virginmedia Still no reply from @virginmedia over 8 hours after they promised they would call. Was told I would be called back at 12:00. It’s now 20:15. They seem to be oblivious to the very notion of customer service. #completefail

  • PhilCampbell_
    Phil Campbell (@PhilCampbell_) reported from Hemel Hempstead, England

    @virginmedia No. There never are. I've had issues with this since I'd had it installed.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hedge99
    hedge (@hedge99) reported

    @virginmedia a need help with my house move

  • rossmckinley
    Ross McKinley (@rossmckinley) reported

    Yet more shockingly poor service from @virginmedia. Long standing customer but have been trying for three months now to change my package and can’t because three times now I’ve been told I’ll be called and haven’t! Literally don’t care about their customers at all

  • SteveMcKenna2
    Steve McKenna 🇮🇪🇬🇧🐕💚 (@SteveMcKenna2) reported

    @virginmedia On pushing the private message button nothing happens. I'm trying to give 30 days notice to remove Sky Sports and TNT Sports. Your service has been so appalling today I'm considering leaving altogether.

  • CaroleWinter
    Carole Winter (@CaroleWinter) reported

    @virginmedia can you answer my call please. Been holding for over an hour. Your website does not resolve my issue of rubbish broadband

  • Peter_ldn_ire
    a (@Peter_ldn_ire) reported

    @virginmedia I’ve been on phone trying to speak to someone for over an hour waiting / web chat is not not working - what is going on

  • bhavinnagda
    Bhavin Shah (@bhavinnagda) reported

    @virginmedia on 150 and 50 mins plus. You say its better to go on vm chat but that is not working. Are you guys working on saturday or saying we can contact virgin between 8am - 8pm was just a lie

  • fellowska
    Adam Kieran Fellows (@fellowska) reported

    @virginmedia and just as I bloody expected, phone gets put down. Absolutely a ******* joke. Been waiting for you to get back to me since Thursday on WhatsApp, your bot can’t put me through to an agent either. Disgraceful customer service

  • billywi56359173
    billy winter (@billywi56359173) reported

    @virginmedia It’s ridiculous when you consider how much of a joke your service has been, feel like I’ve been getting robbed for years now that I’ve actually looked around at other suppliers, joke.

  • dancooper05
    Coops (@dancooper05) reported

    @virginmedia a door seller treads over a barriered wet concrete driveway leaving footprints. I spend an hour on hold to virgin, send 2 DMs & completed an online complaint. All with no reply. So pleased I’m not & never will be a customer

  • lisakitching1
    lisa kitching (@lisakitching1) reported

    @virginmedia I literally tried all day yesterday to get through to someone, web chat and WhatsApp weren’t working . How are we supposed to get support if can’t contact anyone