Virgin Media Outage Report in Chesham Bois, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chesham Bois, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesham Bois and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chesham Bois, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Luton, Northolt, Ruislip, Watford, Amersham, Hemel Hempstead, Aylesbury, St Albans, Marlow, Bushey, Chesham, Uxbridge, Berkhamsted and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Total Blackout | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chesham Bois, England
Latest outage, problems and issue reports in Chesham Bois and nearby locations:
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting
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Maisy Ray
(@mun2010cr) reported
from
London, England
@virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia I would like @virginmedia to return the call they promised over a week ago addressing the fact I agreed to pay £28/month and then got charged £46/month. Are you still listening to the tapes?! My email and complaint also ignored. 😡
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia internet intermittent for weeks have not had a connection all morning. Quick to take our money but shocking service.
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Aaron Phethean
(@aphethean) reported
from
Berkhamsted, England
Technical team denying ordering a new box that has failed to materialise. Any chance of a straight answer on this @virginmedia? No TV over Christmas. Bad form.
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Yoel Brightman
(@yoelbrightman) reported
from
London, England
Is anyone else having lots of issues with the super hub 4 from @virginmedia. Seems to frequently lose connection and never gets anywhere near the advertised down speeds
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Sam Blackmore
(@FaintVlogger) reported
from
Harrow Weald, England
Big up @virginmedia gone down in the Harrow area...
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@bigname81 @virginmedia 22 months of the same issues
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🌸 Emily Jayne 🌸
(@emily_jayne1233) reported
from
Luton, England
@virginmedia hi, is it possible to get some assistance? My partner and I ordered a broadband package for our new apartment but I accidentally clicked the wrong address on the drop down menu and I need to change it. Is this possible?
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia any chance of help. Internet is intermittent for last 2 weeks. No internet this morning trying WFH no chance. Rebooted hub several times checked connects no issues in the area what next??
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
Virginmedia warning why would you sign up have had no internet all morning virgin say no issue but has been intermittent for weeks. WFH no chance. Agh
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Maisy Ray
(@mun2010cr) reported
from
London, England
Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@JMeyler87 @virginmedia Yes we have the same problem but virgin are not interested
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@aka_Tony_Davies @virginmedia I wish I could say the same! I bet if I get the right person to fix the problem I would be raving too! 22 months on hundreds of pounds immobile data charges while being at home most of the year...
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Raph Pour-Hashemi
(@RaphPH) reported
from
London, England
@virginmedia Ok so the estimated time of 20:30 fix this evening has been changed to noon tomorrow. How do I claim compensation as I’ve had nothing for a whole day and no one has attempted to fix it despite acknowledging whole area fault.
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David Israel
(@davidal123) reported
from
Bushey Heath, England
@virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kev Dwyer
(@snakecharmerb) reported
@virginmedia The problem has disappeared from the service page (just like last night), but there is still no broadband service here. What's going on?
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Tony is tired of this ****
(@GhastlyTony) reported
@virginmedia Seeing as I can cancel my contract without cancellation fees due to the price rise, I wanna cancel it. I've tried contacting your customer service team on the phone twice now only to be hung up on.
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Kate Smith
(@KatePinkSmith) reported
@SamHay @virginmedia Last time I called it cost me £40 using the 0345 number! So there’s no way of contacting for free for real support.
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Nomadabroad
(@nomadabroad) reported
@virginmedia after waiting for 1.5 hours on the line, the call line dropped…USELESS customer service team, USELESS wifi with UNRELIABLE speed. You should win the Nobel Prize for WORST customer service of the decade. i am done dealing with your uselessness
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Amber Hartley
(@ahxrt) reported
THANKS FOR CUTTING ME OFF🤬 @virginmedia Over 1 hour on hold! This is some kind of joke. I’m sick of your poor customer service. You have the cheek to keep increasing my bills too? @virginmedia sort it out or I straight up stopping my direct debit. 🤬🤬🤬
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Gaz
(@garrydcollier) reported
@TheAC_CFC @virginmedia Issue is I want SkySports and BT Sport..I've just done a price check and tbf I'm paying less than a new customer would. I don't mind price rises when necessary but the service is absolutely shocking
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Alan Slade
(@AlanSlade1) reported
@virginmedia 1hr and 34 minutes on the call. Sales department very polite but when I was cut off by service department. I have lost the will to live and will have to try again tomorrow.
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Sharon Potter🖤💛
(@ArlandriaLamb) reported
@virginmedia @richie_rich77 No Internet.... Again... mobile data poor so intermittent access to camera I need for my Mother. Internet on for 5 minutes, reboots, taking approx 10-15 minutes, comes back on for 5, then off again. This seems to be widespread across the country.
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Calum Gregson
(@CalumG02) reported
@virginmedia wifi is down for the second day in a row?? Haven’t told us anything?? Wtf is going on?
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Amber Hartley
(@ahxrt) reported
@virginmedia @chattyshaz1 Know the feeling, been trying to get through for 2 hours, they keep cutting me off and funnily enough ignored all my tweets to them. How can they justify increasing their customers bills when their customer service is none existent