Virgin Media

Virgin Media Outage Report in Chesham Bois, Buckinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chesham Bois, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesham Bois and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chesham Bois, Buckinghamshire, England 09/26/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chesham Bois, Buckinghamshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hemel Hempstead, Luton, Watford, Uxbridge, Northolt, Ruislip, Marlow, Amersham, Aylesbury, St Albans, Bushey, Chesham, Berkhamsted and High Wycombe.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Chesham Bois, England

Latest outage, problems and issue reports in Chesham Bois and nearby locations:

  • MATatBucks Martin Anthony Tett (@MATatBucks) reported from Amersham, England

    @virginmedia The webchat has been unavailable last night and today. I told them about this and they acknowledged it did not work. Yodel are useless. I am desperate for my router to enable my WiFi. Really poor service all round.

  • crosswhatfields crosswhatfields (@crosswhatfields) reported from London, England

    @virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!

  • MATatBucks Martin Anthony Tett (@MATatBucks) reported from Amersham, England

    @virginmedia It’s Sunday morning and still no router. This is terrible, terrible customer service

  • KarenGerardi Karen Gerardi (@KarenGerardi) reported from Harrow Weald, England

    @virginmedia what a pile of s—t!!0ne week no internet or tv , can’t speak to no-one . Crap service ! 😡

  • roopagulati Roopa Gulati (@roopagulati) reported from Harrow Weald, England

    @virginmedia Webchat team say problem is ongoing for a week and will be rectified on 2 April. But I receive daily texts saying problem has been rectified when it clearly has not been

  • 13todinner Susan Barton (@13todinner) reported from Watford, England

    @virginmedia Spent an hour on the phone to say that we cancelled the engineer! This is not true at all. Very disappointed being a customer from day 1! Paying a line rental for over a year when it's not working can someone please look into this

  • MATatBucks Martin Anthony Tett (@MATatBucks) reported from Amersham, England

    @virginmedia Also told that they don’t work on Sundays. I am very fed up. Terrible customer service.

  • theonionlives James Campbell (@theonionlives) reported from London, England

    @virginmedia It’s still not working!

  • LukeDelahunty Luke Delahunty (@LukeDelahunty) reported from Aylesbury Vale, England

    @virginmedia Thanks. I filed a complaint 6 days ago and unsurprisingly am yet to hear anything. I feel like I’m being quite negative about VM so I’d like to give you some praise. 2 things you’re good at: 1. Replying to Tweets. 2. Apologising. Unfortunately both not very helpful.

  • Lindor1306 Jo Marion Pauline (@Lindor1306) reported from London, England

    @virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!

  • roopagulati Roopa Gulati (@roopagulati) reported from Harrow Weald, England

    @virginmedia - the shocking thing is that I have received yet another text “Virgin Media Outage Update - ID: F007005291 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team” TOTAL LIES - we are on day 6 of NO service

  • roopagulati Roopa Gulati (@roopagulati) reported from Harrow Weald, England

    @virginmedia Also, not one of the many text messages I have received during our 6+ days of VM Blackout indicate that the fault is a general area one to area. Please check the exact wording of the message. Terrible service from VM

  • roopagulati Roopa Gulati (@roopagulati) reported from Harrow Weald, England

    Thanks for the retweet Christine. We are having a horrendous experience with @virginmedia, which is compounded by them sending texts which indicate that the problem has been resolved when it clearly has not. 6 days and counting with no service

  • theonionlives James Campbell (@theonionlives) reported from London, England

    @virginmedia No known issues in the area!

  • theonionlives James Campbell (@theonionlives) reported from London, England

    @virginmedia Both still not working before I left for work this morning.

  • roopagulati Roopa Gulati (@roopagulati) reported from Harrow Weald, England

    Anyone thinking of signing up to @virginmedia - think twice. We live in NW London and are enduring day 6 of a total VM blackout - no WiFi and no TV. Not good enough.

  • MaverickMark mark palmer (@MaverickMark) reported from London, England

    @virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.

  • TheMrsNatG I am a Penguin 🐧 (@TheMrsNatG) reported from London, England

    @virginmedia Checked this already. No issues, has been days.

  • KarenGerardi Karen Gerardi (@KarenGerardi) reported from Harrow Weald, England

    @virginmedia no tv , no internet , don’t know account number can’t find any paper work - help!!!

  • TPAdams Tom Adams (@TPAdams) reported from London, England

    @virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • leestar81 Lee (@leestar81) reported

    @virginmedia Nope ‘we can’t see any issues’ message displaying. The people waiting for me on the meeting I’ve crashed out of would disagree.

  • DeltaAlphaEcho Damian Edwards (@DeltaAlphaEcho) reported

    @taytaygabor @virginmedia How can they not let her cancel? What's their reasoning?

  • taytaygabor taytayyyyy🧸 (@taytaygabor) reported

    Absolutely fuming at @virginmedia. My UNWELL, 65y/o mother has been trying to cancel her contract since JANUARY. They have reduced her to TEARS. They have HARASSED her into paying a FEE and still REFUSED to let her cancel. The last person she spoke with had the audacity to (1/2)

  • jmilling31 John Millington 🇺🇦 (@jmilling31) reported

    @RedJamesH @virginmedia And did you get anywhere with @virginmedia, Sir Jim? I've got a horrible feeling that I might be heading down the same wormhole! #StayingHopeful😧

  • gussi11 Lee (@gussi11) reported

    @virginmedia tried to retain your broadband service but your CS is SO BAD i was given no option but to go over to @bt_uk who gave me a fantastic deal and were a pleasure to deal with. Sort your CS out and you might actually retain long serving customers!

  • lfc_kimbo Kimbo🏆⭐️⭐️⭐️⭐️⭐️⭐️ (@lfc_kimbo) reported

    @virginmedia Someone in our area said it’s been on and off all day so what is the issue?

  • R0ryF0rd Røar Fjörd (@R0ryF0rd) reported

    @virginmedia Hi - I have tried to use your web services 5 times to help me move my services to new address. I’m currently on hold again with no interaction. Please can I talk to an actual human?

  • leestar81 Lee (@leestar81) reported

    @virginmedia It happens every single day. Every day. For the past 12 months. You just provide a shoddy serivce and if this tweet saves anyone else from your dreadful service then that’s a win as I see it.

  • GodwynnDexter Dark Fluid aka CESSPOOL (@GodwynnDexter) reported

    @virginmedia - I've been meaning to contact for months about my poor #broadband, it's getting ridiculous now. I need to stream games, but keeps cutting out!

  • CCWearmouth Chris Wearmouth (@CCWearmouth) reported

    @AnnaBatchelor @virginmedia When I cancelled it took 1hr 42mins and me saying that I wanted to cancel 14 times before they said ok. Cue the multiple calls, texts and emails for weeks afterwards