Virgin Media Outage Report in Marlow Bottom, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marlow Bottom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marlow Bottom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Marlow Bottom, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Slough, Reading, High Wycombe, Windsor, Maidenhead, Amersham, Chesham, Great Missenden and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Marlow Bottom, England
Latest outage, problems and issue reports in Marlow Bottom and nearby locations:
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Catch Me If You Cancer
(@catch_cancer) reported
from
Maidenhead, England
@virginmedia good afternoon. I've been on hold for 3 hours and been cut off twice. I'm a vulnerable customer and need to speak to someone
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Kezza 🙃
(@perrycoke) reported
from
Hurst, England
@virginmedia I managed to get through to customer services in the end & now have an engineer booked for 2moro between 7am & 12pm. Going to cost me half a days work now.
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Bucksbowler
(@bucksbowler) reported
from
High Wycombe, England
@virginmedia Still having connection issues in High Wycombe
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Ben Evans
(@IamBenEvans) reported
from
Windsor, England
Don’t buy broadband from @virginmedia 2 years of poor service, topped off with them messing around a name change to extending the contract!
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.
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gina knight
(@ginaatinknight) reported
from
Reading, England
@virginmedia not think much if the service from virgin media so far not great for new customers
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Nicola Taylor
(@nicolajtaylor) reported
from
Egham, England
@virginmedia No help for your customers who are struggling, disgusting service!
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Nicole 💛
(@nblackman91) reported
from
Slough, England
@virginmedia so today has consisted of the WiFi dropping and my virgin 4G not working. You’re sure making isolation fun 🙄
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Kezza 🙃
(@perrycoke) reported
from
Twyford, England
@virginmedia twice I’ve been on hold to customer service for 25mins only to get cut off. My broadband & TiVo hasn’t been working since 4pm. I’ve tried restarting the hub many times, checked the connections as well. I work from home & this is not what I need right now.
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Gari Clark
(@GariClark) reported
from
Reading, England
Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.
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Please Social Distance
(@6ft1tonsoffun) reported
from
Burnham, England
@virginmedia please help. Internet gone down. Totally kaput. Bad enough with two of us trying to work from home. More worried about kids whining if not fixed. Please help
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Pete Downton
(@petedownton71) reported
from
Amersham, England
Ok, day 4 with no home broadband and I’m only aware there’s an issue because I kept chasing by phone rather than waiting for my new hub to be activated as suggested on the regular enquires number @virginmedia Thanks a bunch 👌
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Amo Sira
(@amo_singh) reported
from
Reading, England
@virginmedia sort ya shit out! Mans trying to chill!
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia Well thanks for that number which was a complete waist of my time !!!!!i shall be contacting sky for a quote tomorrow !!!! There customer service can’t be this bad !!!!!
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia still no reply from your text service absolutely disgusting !!!!
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.
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Robert Brauer
(@FunkMaster007) reported
from
Egham, England
@virginmedia where do I get help, says access denied on my virgin hub
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Robert Brauer
(@FunkMaster007) reported
from
Egham, England
@virginmedia impossible to get through to you; report a fault at area reference 20 ... few of my neighbours have the same problem
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@Bluebird_7777 @virginmedia Cancel your direct debit. And when they call you - ask them to fix your box
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Nicola Cooper
(@Cooper100Nicola) reported
from
Reading, England
@virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@JcukSarita) reported
@virginmedia Gradually got worse I’ve now had a new service set up on my account which I never asked for but can’t cancel. I’ve decided to no longer receive a service from as of the 16th Feb however looks like I’m now going to be charged more for something I don’t want and won’t use. 1/2
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The_Real_Bale 💙
(@Davebale) reported
@virginmedia It's to do with a parked order I made yesterday. I have been speaking to someone on the help forums today but she has just said that its something she can't deal with and i need to call on the phone, so back to square1
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Raven Anxo
(@RavenAnxo) reported
@virginmedia The bill was received today, and I paid £65.00 today which was last months bill, so this month is now owing and not due to be paid yet. As I have health issues which are impacted by stress, can you confirm my services won't be restricted? Thank you.
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ana huerta diaz
(@anahuertadiaz) reported
@virginmedia @Sherl0ckSparr0w trying to cancel contract after 8 years due to really bad internet connection and on hold for 40 mins. The moment i said i wanted to cancel i was put on hold. Still waiting. Shame on you virgin media
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Paul Gomersall
(@paulgomo) reported
@virginmedia @skytv Saying sorry doesn’t change the way @virginmedia treat the customer, they lie to them and when you point out the calls are recorded they refuse to let you speak to anyone, the proof is in the recording but only used against the customer the customer can’t use it, one-sided #wrong
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Matt Clarke
(@matthew_clarke) reported
.@virginmedia I think it might be time to cancel if I’m paying for 300+ MB and you can only produce 20 MB download for 7 days. Is there problems in the EN2 area?
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ana huerta diaz
(@anahuertadiaz) reported
@virginmedia @dezthedog123 trying to cancel contract after 8 years due to really bad internet connection and on hold for 40 mins. The moment i said i wanted to cancel i was put on hold. Still waiting. Shame on you virgin media
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Janet Cook
(@partykitchen59) reported
@virginmedia Yes, it says there is an issue with TV in our area - it's been saying since Friday that it will be fixed by Monday 12.00 but I can't get any updates.
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Richard Stanton
(@Mr_Harlequin) reported
@virginmedia If you tell me to use your service checker one more time I will scream. How many times do I need to tell you that it is intermittent & don’t need a website to tell me there’s a problem I can see there is. Instead of giving me default responses just SORT IT OUT.#virginmedia
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Roxy Taylor
(@roxytaylor9) reported
@virginmedia A few months now but Its getting worse. when I saw my parents last night they are also with virgin and they have the exact same problem.