Virgin Media Outage Report in Marlow Bottom, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marlow Bottom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marlow Bottom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Marlow Bottom, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Maidenhead, Slough, Marlow, Windsor, Datchet, Amersham, Chesham, Berkhamsted and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet | |
| Maidenhead |
Internet | |
| Reading |
Internet | |
| Reading |
Community Discussion
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Virgin Media Issues Reports Near Marlow Bottom, England
Latest outage, problems and issue reports in Marlow Bottom and nearby locations:
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
Didn’t realised upgrading our @virginmedia internet would cripple my home office. Wireless @HP printer can’t find the network and I have to get new boosters for the other rooms in the house. So frustrating - I’ve wasted so much time trying to sort it all out. To no avail.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@MikeCoxCowes @virginmedia @HP What hope is there for the smart home when even a wireless printer needs reconfiguring after a simple wi-fi network change?
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TinaReadingEditor
(@TinaReading) reported
from
Amersham, England
@virginmedia No Internet for 48 hrs and can't work, will you be crediting customers for lack of service?
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Why should we call up again for the ninth time? We’re a ‘priority customer.’ You should be calling us and making amends.I’m a consumer tech journalist with 25 years’ experience. Your customer service is the worst I’ve ever encountered. You simply don’t care about your customers.
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Tom Vincent
(@TomboBrewster) reported
from
Egham, England
Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia There is no link. No one appears to know what’s going on and there is no ownership or continuity of help. As the paying customer we are supposed to just wait, lose business and accept the situation.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia We’ve spoken to eight people to try and resolve our internet issues.We’ve ordered new boosters because the new service isn’t compatible with the old ones.We’re a ‘priority customer’ - the new boosters still haven’t arrived…So frustrating. Your service is appalling.
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Andrew Burdett
(@andburd) reported
from
Maidenhead, England
Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Is this how you treat your ‘priority customers?’ During a cost of living crisis, we have chosen to stay with you, yet you can’t pull your finger out to look after your customers. I work from home but can’t fully use the service I’m paying for due to your incompetence.
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia To be honest you probably can’t, I’ve been this route often previously and nothing changes. Made to jump thru the same basic hoops time & again by staff members who don’t understand the systems, it’s a perpetual, frustrating loop. Still my service is dreadful.
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia I don’t doubt it will be fixed eventually but there have been significant issues here for months & I need more info than this. The message on your link hasn’t been updated since PRIOR to being told it was fixed. When reported this morning it was treated with no history.
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Billy Baxter
(@will_i_am67) reported
from
Slough, England
@liamPATTIE @virginmedia So many time since Tuesday reset WiFi turned off tivo box at back at the wall everything. Called again Thursday and he told me you've got it unbelievable customer services 🙄
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Billy Baxter
(@will_i_am67) reported
from
Slough, England
@virginmedia good at persuading customers to stay with them just not very good at keeping promises. Several telephone calls to customer services still not activated request for Sky Sports can't even be certain new broadband speed has been implemented might need to contact @Ofcom
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@GiganetUK @virginmedia 13:25. Down again…
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eamorugby
(@HoarseRoar) reported
from
Slough, England
@virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
When you’re trying to upload and synch 20gb of wedding photos via a 4g hotspot because your @virginmedia broadband has been down for days on end with useless customer service and you have a deadline. It’s never ending! 😩 #virginmedia #custometservicefail #fail
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Billy Baxter
(@will_i_am67) reported
from
Slough, England
@virginmedia Called customer services at 6.30pm yesterday Sky sports now added. Lots of issues with WiFi at same time was on phone unable to load tivo box history appears to of been sorted. We will see in next 14days
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TinaReadingEditor
(@TinaReading) reported
from
Chesham Bois, England
@virginmedia No and that's the problem. I need it for my grandsons 😪😪😪😪😪
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Fleming
(@rachel7000) reported
@virginmedia hey my tivo box has failed. not happy. left a message on the forum but calling you guys is a nightmare and since I have work for the rest of the week until sunday I have no chance of solving it. I pay a lot of money for this service and its simply not good enough
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Blake
(@Blake01658227) reported
@virginmedia It was down for half the day, I know it's not the end of the world but when I pay for a service I would like it to be working
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Andrew W
(@awhite) reported
@virginmedia I did a speed test over wifi, ethernet-over-power, and connected directly to the hub via ethernet one day when the issue was happening. Differences were minimal. The issue was definitely on the WAN side.
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SE16
(@idroppedmyguts) reported
@virginmedia I can't get you on chat or phone to discuss my complaint about your garbage service - do you want me to air your ***** linen in public?
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Chaler
(@Chaler_SSBM) reported
@CaptainAshtro @virginmedia mines just legit unstreamable im gonna keep bugging them till this **** gets fixed
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TaylaLauren
(@taylalaurenxo) reported
@virginmedia Thank you - However I have done this already. Been having an on and off again conversation with them for nearly 2 days, and still no further forward. ‘Reboot your router’, ‘check service in your area’ both of which done multiple times. I just want to cancel now.
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curtis franks
(@FREDDIEF92) reported
@virginmedia It took me over an hour to get through to you guys on the phone last time I called I’ve called the engineer who kindly left he’s number hope he might be able to help tomorrow. I’ve had the same problem with the internet tonight and extremely disappointed dm me to talk more
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Noah 🌹✊
(@dxodato) reported
@virginmedia We believe it's in an attic space but we've never been informed by the landlords - considering the money paid to you, a week without service is frankly a pisstake
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Noah 🌹✊
(@dxodato) reported
@virginmedia This doesn't help us - this only helps our landlord - we can't do university work on credits to his bank account. Your service is a joke.
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Denise Jones
(@60deejay) reported
@virginmedia I have a question!! Called ‘says best way go on line’ sorry we can’t help- Call 150 but still on hold 45 minutes later for a simple question 😡 give me cancellations !!!