Virgin Media Outage Report in Marlow Bottom, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marlow Bottom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marlow Bottom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Marlow Bottom, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Slough, Chesham, Amersham, Chinnor and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Slough |
Total Blackout | |
| Chesham |
Internet | |
| Slough |
Internet | |
| Slough |
||
| Slough |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Marlow Bottom, England
Latest outage, problems and issue reports in Marlow Bottom and nearby locations:
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Matthew Phillips
(@ma_ps_) reported
from
Egham, England
@virginmedia It appears someone else has also reported it as it now says there are known issues. I can’t sign in as my landlord pays for the broadband...
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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MarkBlunden
(@markblunden) reported
from
Maidenhead, England
@virginmedia you’re broadband has gone from great to very unreliable. It seems to drop out regularly now. Paying a lot for your service sort it out!!
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Kezza 🙃
(@perrycoke) reported
from
Twyford, England
@virginmedia twice I’ve been on hold to customer service for 25mins only to get cut off. My broadband & TiVo hasn’t been working since 4pm. I’ve tried restarting the hub many times, checked the connections as well. I work from home & this is not what I need right now.
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
@virginmedia I made a GDPR complaint to you at the time of writing that tweet it was acknowledged, my preferences were updated (apparently) and yet I STILL get calls. Not a word of an apology in that letter though. Didn’t think anything would tempt me back to Sky..
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Cannot access my account online, forgotten my security question so cannot call, it’s my elderly dads account I set up for him. He moved today,none of your staff will help me as I don’t have the answer. He has now moved, has no contact to outside world, please help!
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Chels Daft ⚽️
(@ChelsDaft) reported
from
Egham, England
...the fact that it has taken me 30 minutes to get to this point in the first place is ridiculous. Dear @virginmedia I suggest someone from the UK who can deal with my complaint makes contact with me ASAP. Please note, over 33k followers can see this.
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Paul Andreianu 🇪🇺🇷🇴🇬🇧
(@andreianu) reported
from
Windsor, England
@virginmedia I’m afraid I won’t be using your services starting 2020. Average quality, poor customer service, huge prices.
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Matthew Phillips
(@ma_ps_) reported
from
Egham, England
@AlexPAshton @virginmedia Oh gosh that’s pretty bad haha! Waking up to that in the garden or arriving home would be pretty weird
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Mark Donovan
(@DonnyNo6) reported
from
Burnham, England
@virginmedia absolutely shocking that a supposed valued customer has to now wait six weeks for a sizeable refund. #virginmedia #shocking #poorservice
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Transfer, he moved today so is really panicking that he cannot contact anyone. I can’t even check if the service will be available in his new home
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
@virginmedia Exactly - hands washed of the issue. I don’t need an update, you’ve told me it’s done. It isn’t.
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Rugged Land Specialist: Arthur Tolmie
(@CaptnBeard) reported
from
Windsor, England
Abysmal customer service from @virginmedia - just wanted to change aome account details, now I think I will change provider.
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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Matthew Phillips
(@ma_ps_) reported
from
Egham, England
Quite frustrating that @virginmedia requires you to sign in to test whether the broadband is down when it is clearly down. Especially when the landlord has all the information for that...
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Rob Allan
(@roballan07) reported
from
Maidenhead, England
@virginmedia It was a terrible experience. 3 different people over a period of 1 hour 20 minutes. I had to explain the situation 3 times. You need to review your Customer Services approach as today it appears broken.
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Rob Allan
(@roballan07) reported
from
Maidenhead, England
@virginmedia Yes when talking about the quality of customer service I have received from @virginmedia in the past week.
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia , have been a customer for many years, my recent experience of your customer service was appalling and no empathy shown or value for my custom. I said your service makes want to leave, I was told that’s my choice, so leaving
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@UxbridgeLord @marxistniklas @Jim27371416 @DansTweeterings @jeremycorbyn @virginmedia There'll be nothing stopping you from buying it in the future. Not sure what your issue is with a policy that gives other people something you don't want, and which doesn't cost you anything.
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia Was not anticipating having to leave when i called in, was unhappy you increased my monthly charge and had not been advised. Was told you could do this and there was nothing you could do to rectify the overcharge. Been a loyal customer for 8 years and got treated this way
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Cassidy
(@RichCass1008) reported
@virginmedia Hang in there? Just about the level of professional language I would expect from Virgin.
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J
(@Jamz6_) reported
Wtf is virginmedia playin at
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Gianni Z™
(@Ilscuro) reported
@virginmedia Yes doesn't go through, so I have no phone and no Internet and zero point of contact, aside from you, who just keeps telling me to contact someone else, you have to admit this is terrible
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🐺Calrosey24🐺🏳️🌈
(@calrosey24) reported
@virginmedia We got it bad for 10 mins then off again
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David Lemon
(@DavidLemon777) reported
@virginmedia Finally got off call after 70mins. @virginmedia unable to confirm that they wouldn’t be charging to cancel a contract and service that was never provided. Was told that someone would email re promised compensation.
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T-gay
(@Tgay24866907) reported
I’m facing no issues with @virginmedia with my phone right now but with my Xbox it’s not letting me load in to online. But the big problem I have…you pay for 5G and you get 4G like wtf….we pay we should get. Why don’t they put 5G boxes where I live 😡
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RanaLee
(@RanaLee777) reported
@saintstica @virginmedia Their broadband has a UK wide issue anyway, it will be very disappointing when it arrives. Better to cancel without getting involved.
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Dave 🐹
(@sudoaptgetlife) reported
@virginmedia Very unlikely, like is said you’ve lost a customer for good now. The attitude you and your retentions staff have displayed today just illustrates that you don’t care about retaining customers.
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Halina Sawicki
(@ninawiski) reported
@virginmedia what on earth is going on in G43 area. Ongoing issues with TV since the 7th and now saying not being fixed until 11th. Will believe it when I see it.
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Matt Brownsett
(@mattbrownsett) reported
@virginmedia Seems ok at the moment. Ping is a bit bad but it’s working.