Virgin Media Outage Report in Marlow Bottom, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marlow Bottom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marlow Bottom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 23: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Marlow Bottom, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Gerrards Cross, Slough, Reading, Windsor, Amersham, High Wycombe, Thame and Henley on Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Gerrards Cross |
||
| Slough |
Internet | |
| Slough |
Wi-fi | |
| Reading |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Marlow Bottom, England
Latest outage, problems and issue reports in Marlow Bottom and nearby locations:
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Matt Gardner
(@FuzzyPixels) reported
from
Slough, England
@MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues
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Matt Gardner
(@FuzzyPixels) reported
from
Slough, England
Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑
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Jim Moore
(@HamiltonNashHR) reported
from
Winnersh, England
So @virginmedia is down again, and their 4G backup dongle has failed to take over AGAIN. In fact, it has never once failed over to 4G in any of the outages we’ve ever had. Why am I paying for this? 😡
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Thomas Pirouet
(@ThomasPirouet) reported
from
Chesham Bois, England
@virginmedia is everything ok with the network today? Router has been flashing red on and off all morning, really intermittent connection however nothing shown on the service checker. Done the usual unplugging of the router, checked cables etc however still flashing red, then…
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia I am sorry but twice in 45 mins they cut me off as they did not know how to resolve the issue / easy way out
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@MikeCoxCowes @virginmedia @HP What hope is there for the smart home when even a wireless printer needs reconfiguring after a simple wi-fi network change?
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
Didn’t realised upgrading our @virginmedia internet would cripple my home office. Wireless @HP printer can’t find the network and I have to get new boosters for the other rooms in the house. So frustrating - I’ve wasted so much time trying to sort it all out. To no avail.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Why should we call up again for the ninth time? We’re a ‘priority customer.’ You should be calling us and making amends.I’m a consumer tech journalist with 25 years’ experience. Your customer service is the worst I’ve ever encountered. You simply don’t care about your customers.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Is this how you treat your ‘priority customers?’ During a cost of living crisis, we have chosen to stay with you, yet you can’t pull your finger out to look after your customers. I work from home but can’t fully use the service I’m paying for due to your incompetence.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia We’ve spoken to eight people to try and resolve our internet issues.We’ve ordered new boosters because the new service isn’t compatible with the old ones.We’re a ‘priority customer’ - the new boosters still haven’t arrived…So frustrating. Your service is appalling.
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eamorugby
(@HoarseRoar) reported
from
Slough, England
@virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.
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Andrew Burdett
(@andburd) reported
from
Maidenhead, England
Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?
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TinaReadingEditor
(@TinaReading) reported
from
Chesham Bois, England
@virginmedia No and that's the problem. I need it for my grandsons 😪😪😪😪😪
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Tom Vincent
(@TomboBrewster) reported
from
Egham, England
Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@GiganetUK @virginmedia 13:25. Down again…
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TinaReadingEditor
(@TinaReading) reported
from
Amersham, England
@virginmedia No Internet for 48 hrs and can't work, will you be crediting customers for lack of service?
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia To be honest you probably can’t, I’ve been this route often previously and nothing changes. Made to jump thru the same basic hoops time & again by staff members who don’t understand the systems, it’s a perpetual, frustrating loop. Still my service is dreadful.
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia I don’t doubt it will be fixed eventually but there have been significant issues here for months & I need more info than this. The message on your link hasn’t been updated since PRIOR to being told it was fixed. When reported this morning it was treated with no history.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mattbloke
(@Mattbloke3) reported
@SkyUK @weareopenreach it seems like Openreach are the problem. Yr engineer couldn't connect the wire but disappeared, not returned, but told Sky it was connected, who told @virginmedia who cancelled our current internet
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Marilyn
(@womaninblue1050) reported
@Laura_Marti75 @virginmedia I feel exactly the same Laura. “Some customers are currently having trouble linking their Virgin Media accounts to their Virgin Media O2 ID, even with matching email addresses. This is due to a technical issue affecting parts of our system, and we're actively working on a fix”.
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Marilyn
(@womaninblue1050) reported
@virginmedia This is the issue. “We found your Virgin Media account but we can’t link it to your Virgin Media O2 ID right now”. I rang your call centre who say that they can’t help as this issue is ongoing for everyone. Is this true? And if so, why aren’t you highlighting this?
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Anbu B
(@Anbu_Batumalai) reported
@virginmedia @virginmedia I spent 20 mins with ur automated customer service, absolute disgrace. I just need to find or set up PIN for my sky sports package but there is no way I can do that with ur automated service. Ur customers does not have days to spend with ur automated services
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Anbu B
(@Anbu_Batumalai) reported
@virginmedia @virginmedia I spent 20 mins with ur automated customer service, absolute disgrace. I just need to find or set up PIN for my sky sports package but there is no way I can do that with ur automated service. Ur customers does not have days to spend with ur automated services
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Anbu B
(@Anbu_Batumalai) reported
@virginmedia @HISTORYUK @virginmedia I spent 20 mins with ur automated customer service, absolute disgrace. I just need to find or set up PIN for my sky sports package but there is no way I can do that with ur automated service. Ur customers does not have days to spend with ur automated services
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Martin hunter
(@Mhunter6705) reported
@virginmedia @O2 What the hell is wrong with your broadband ?also cannot sign in to my accout to check the status of your ****** service as it keeps sending a verification link and not signing me in
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Anbu B
(@Anbu_Batumalai) reported
@virginmedia I spent 20 mins with ur automated customer service, absolute disgrace. I just need to find or set up PIN for my sky sports package but there is no way I can do that with ur automated service. Ur customers does not have days to spend with ur automated services.
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PG𝕏
(@PaulGrayburn) reported
@O2 and @virginmedia….what a match made in piss poor heaven you lot are at the moment 💩
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rui igieh
(@IgiehRui) reported
@virginmedia This is unacceptable I work from home and I am being informed that my broadband will not be fixed till 5pm within 2 weeks of install , in the time I was with @TalkTalk nearly 8yrs, the service hardly ever left me an entire day without any access to the internet.