Virgin Media Outage Report in Marlow Bottom, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marlow Bottom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marlow Bottom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Marlow Bottom, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Slough, Berkhamsted, Maidenhead, Amersham, Chesham and Thame.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Slough |
Wi-fi | |
| Slough |
Internet | |
| Reading |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Marlow Bottom, England
Latest outage, problems and issue reports in Marlow Bottom and nearby locations:
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.
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Nicola Taylor
(@nicolajtaylor) reported
from
Egham, England
@virginmedia No help for your customers who are struggling, disgusting service!
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Gari Clark
(@GariClark) reported
from
Reading, England
Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.
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Bucksbowler
(@bucksbowler) reported
from
High Wycombe, England
@virginmedia Still having connection issues in High Wycombe
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Kezza 🙃
(@perrycoke) reported
from
Hurst, England
@virginmedia I managed to get through to customer services in the end & now have an engineer booked for 2moro between 7am & 12pm. Going to cost me half a days work now.
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gina knight
(@ginaatinknight) reported
from
Reading, England
@virginmedia not think much if the service from virgin media so far not great for new customers
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@Bluebird_7777 @virginmedia Cancel your direct debit. And when they call you - ask them to fix your box
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia Perhaps try kerpying your internet service 'up' for 26mins. Currently you're up to 17mins past the hour before it fails. Keep practicing.
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia still no reply from your text service absolutely disgusting !!!!
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Catch Me If You Cancer
(@catch_cancer) reported
from
Maidenhead, England
@virginmedia good afternoon. I've been on hold for 3 hours and been cut off twice. I'm a vulnerable customer and need to speak to someone
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia Well thanks for that number which was a complete waist of my time !!!!!i shall be contacting sky for a quote tomorrow !!!! There customer service can’t be this bad !!!!!
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Nicola Cooper
(@Cooper100Nicola) reported
from
Reading, England
@virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.
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Pete Downton
(@petedownton71) reported
from
Amersham, England
Ok, day 4 with no home broadband and I’m only aware there’s an issue because I kept chasing by phone rather than waiting for my new hub to be activated as suggested on the regular enquires number @virginmedia Thanks a bunch 👌
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Nicole 💛
(@nblackman91) reported
from
Slough, England
@virginmedia so today has consisted of the WiFi dropping and my virgin 4G not working. You’re sure making isolation fun 🙄
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Amo Sira
(@amo_singh) reported
from
Reading, England
@virginmedia sort ya shit out! Mans trying to chill!
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Robert Brauer
(@FunkMaster007) reported
from
Egham, England
@virginmedia where do I get help, says access denied on my virgin hub
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.
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Ben Evans
(@IamBenEvans) reported
from
Windsor, England
Don’t buy broadband from @virginmedia 2 years of poor service, topped off with them messing around a name change to extending the contract!
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Please Social Distance
(@6ft1tonsoffun) reported
from
Burnham, England
@virginmedia please help. Internet gone down. Totally kaput. Bad enough with two of us trying to work from home. More worried about kids whining if not fixed. Please help
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Robert Brauer
(@FunkMaster007) reported
from
Egham, England
@virginmedia impossible to get through to you; report a fault at area reference 20 ... few of my neighbours have the same problem
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Flo Guerrouani
(@FGuerrouani) reported
@virginmedia You'e been closing tickets each day at 6pm for the last 2 months and hoping we'd all go away. Service status says there is no issue when the upload speed is less than 1mb (paying for 10mb) #losingmyvirginit @Ofcom I'm not the only 1 having issues, KT6 and KT7 areas are too!
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richard riding
(@richridin) reported
@virginmedia Not great .. it was awful on Saturday and a little better Sunday.. Apparently next door had similar problems..RR
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Prunella
(@PrunellaLeBon) reported
@virginmedia Still terrible. It's been terrible all year. I want to speak to someone to rectify this.
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Sue Homeyard
(@SueHomeyard) reported
@virginmedia It’s back on now. Had same problem as January, Hub working ok but no internet from outside. Honestly, I went through all through all the troubleshooting steps at least 6 times. It was no help and never got me to the point of being able to report it, just looped back on itself.
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zzzzz
(@bakewellll) reported
. @virginmedia hi I've been overcharged on my bill and I've called up and emailed and still received no help
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Duncan
(@DuncanHarrop) reported
@virginmedia Hello NL, thanks for the tweet. Unfortunately I still have absolutely no internet. My neighbours in the flat below have internet so I think it maybe with a problem with the wiring outside the flat as it looks damaged.
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Christine Jackson 🔶
(@christinearund1) reported
@virginmedia Many fix dates have passed..... and yet this morning same problem. When will the issue in our area, impacting so many local residents, be resolved properly?
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tan97
(@twiceasnice97) reported
@nwl88444048 @paulgur @lisabu1980 When you say irish media can you be more precise? Is the examiner rte newstalk the Irish times virgin media , independant group and so on all the same thing For context I have serious issues with the term msm as if it is a group with a single editorial line.
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Rachel
(@racheljryan) reported
@virginmedia Nothing currently, and running a test shows nothing as it is working at present. But there clearly is an issue as I keep having to restart. The arrow on the Hub goes green, and is only fixed by turning on and off. Which works for a few hours till it does it again.
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Andy Potter
(@ruprect01) reported
@virginmedia I called Friday afternoon, I was hanging on for 1hr and 20 minutes and got cut off , I rang Saturday Morning to cancel all services and spoke to a lady called Jenny who was fantastic hopefully got everything sorted, she totally owned the problem