Virgin Media outages and service status in Marlow Bottom, England

Problems in the last 24 hours in Marlow Bottom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marlow Bottom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Marlow Bottom, England

The most recent Virgin Media outage reports came from the following cities: Slough, Reading, Henley on Thames, High Wycombe, Maidenhead, Marlow, Chesham, Beaconsfield, Staines, and Egham.

City	Problem Type	Report Time
Slough	Internet	12 hours ago
Reading	Total Blackout	1 day ago
Slough	TV	4 days ago
Reading	Internet	4 days ago
Slough	Internet	4 days ago
Reading	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Marlow Bottom, England

Latest outage, problems and issue reports in Marlow Bottom and nearby locations:

• 
  eamorugby (@HoarseRoar) reported 3 minutes ago from Slough, England

  @virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.

• 
  Craig (@Rochdale_Cowboy) reported 4 minutes ago from Maidenhead, England

  @virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!

• 
  Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported 8 minutes ago from Reading, England

  @virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.

• 
  Phil Stacey (@PhilStace20) reported 12 minutes ago from Windsor, England

  @virginmedia Yes still on the phone with you guys. I hope the new house owner’s not reading this as they can use my services to their heart’s content until I can provide a transferable address. Very very poor @virginmedia

• 
  Linda Wroth ✯ (@sparklepixxie) reported 13 minutes ago from Egham, England

  @virginmedia @virginhelp After waiting an hour & half on the phone!! Not even bothering to help us! .. You put us on hold 3 times then! Then you hang up!!! 🤬😤😡 ... Its disgusting! Loyalty means NOTHING!! #cancelling #BYE 👋🏻

• 
  mike (@mikeperrin58) reported 22 minutes ago from Egham, England

  @virginmedia Yes I have tried this but it keeps saying incorrect details and we are not the only people with this problem

• 
  Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported 25 minutes ago from Reading, England

  @virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration

• 
  Mark Williams (@Pensar_Mark) reported 27 minutes ago from Berkhamsted, England

  @virginmedia Still no reply from @virginmedia over 8 hours after they promised they would call. Was told I would be called back at 12:00. It’s now 20:15. They seem to be oblivious to the very notion of customer service. #completefail

• 
  TinaReadingEditor (@TinaReading) reported 28 minutes ago from Chesham Bois, England

  @virginmedia No and that's the problem. I need it for my grandsons 😪😪😪😪😪

• 
  Phil Stacey (@PhilStace20) reported 31 minutes ago from Maidenhead, England

  @virginmedia It about moving house. As Virgin is unavailable at the new residence and the move is only temporary I was told in two separate calls that I could ‘freeze’ my account and now it’s come to it it seems that I have to keep paying whilst not receiving any service or buy myself out!

• 
  A Rintsie (@arintsie) reported 35 minutes ago from Marlow Bottom, England

  @virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard

• 
  Caryn Sinclair (@ce141974) reported 37 minutes ago from Maidenhead, England

  @virginmedia your customer service is beyond bad!! When making a complaint because I have no internet your representative desires to shout over me! I’ve been waiting 3 days!! Shocking!!!

• 
  Tom Vincent (@TomboBrewster) reported 40 minutes ago from Egham, England

  Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.

• 
  Khurram Qayam (@kqbrain) reported 43 minutes ago from Reading, England

  Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

• 
  FFR Tweets💥🚀 (@FfrTweets) reported 45 minutes ago from Maidenhead, England

  @virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson

• 
  iszi (@iszi_lawrence) reported 46 minutes ago from Reading, England

  @virginmedia internet is down in RG30 (router is white but no internet). Checked on mobile I’m not the only one experiencing problems in the area.

• 
  DC (@dc89lfc) reported 47 minutes ago from Slough, England

  @virginmedia When do I get an engineer to sort these intermittent issues? Had issues all week, cut out during work zoom calls with clients. No completely dead. When do i get an engineer round? #badcustomerservice

• 
  Phil Stacey (@PhilStace20) reported 54 minutes ago from Maidenhead, England

  @denman79 @virginmedia The irony is that @virginmedia are more like the Pistols -‘No point in asking you’ll get no reply’ and they seem ‘Pretty Vacant’ but ‘Never mind all that…..’ can someone please take some responsibility and ownership that seems to be sadly lacking atm

• 
  John Mitchell (@LordConnaught) reported 57 minutes ago from Reading, England

  Day 4 of trying to get hold of @virginmedia technical support. Quite incredibly I just got a phone call from their marketing team trying to offer me deals. I said I didn't want any deals, I just want my Tivo box replaced as its broken. The woman hung up on me. Disgraceful.

• 
  ᒍᗩᑎE (@gemmak500) reported 57 minutes ago from Chesham Bois, England

  @virginmedia To be honest you probably can’t, I’ve been this route often previously and nothing changes. Made to jump thru the same basic hoops time & again by staff members who don’t understand the systems, it’s a perpetual, frustrating loop. Still my service is dreadful.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JJ (@johnjoeoregan) reported 5 minutes ago

  @virginmedia Broadband been down almost continuously since midday Friday 17th and now latest update says evening of April 20th expected repair /resumption. Will be four days at that point. What has happened? Manchester area.

• 
  Boss (@Boss24785) reported 9 minutes ago

  No way that the internet is STILL down, it has been over 13 ******* hours virgin media wtf

• 
  iPaulTweeting (@iPaulTweeting) reported 10 minutes ago

  Here’s an idea @virginmedia if the question your bots are asking have no relevance to the question you asked perhaps one of the options presented could be ‘talk to a human’? Also, although I’m not really that bothered that your support staff are not English please note that it does not aid understanding

• 
  Stevie Leon 🌳 (@sme30) reported 10 minutes ago

  @lelly401 @virginmedia @NetflixUK No i had it separately. Then my virgin bill had a netflix subscription on it. I asked them to cancel as I hadn't taken netflix with them. Now my regular subscription has been downgraded to standard!!!

• 
  Howard Martin 💚 (@HJMKent) reported 11 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  mec337 (@mec337) reported 12 minutes ago

  @virginmedia been on the phone for 20 minutes listening to easy jazz (nice) enough already. Tried using myvm can’t even sign in as my blueyonder email does not work thanks again virgin!!

• 
  Paul Parkin (@kingoftheshed) reported 17 minutes ago

  @virginmedia This is pathetic now, the signal drops out every half hour. Not really sure what I’m paying for now.

• 
  Addy (@iadnan9) reported 18 minutes ago

  @virginmedia @AlloquiStrix Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste of time.

• 
  LA Saw OASIS! 🧡 🎶 (@lelly401) reported 20 minutes ago

  @sme30 @virginmedia @NetflixUK Bloody hell. Would have been easier to cancel Netflix! 🤦 Maybe try and upgrade on ur box and see if Netflix now comes as standard with upgrades.... Then cancel the stand alone one? 😬🤷

• 
  MJC (@CP1861) reported 21 minutes ago

  @virginmedia my account has now been locked for 3 months and therefore I’m unable to watch virgin tv go, one of the main reasons I’m your customer. I’ve phoned your customer services 7 times now and spent numerous hours on the phone speaking to your staff and on hold.