Virgin Media Outage Report in Marlow Bottom, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marlow Bottom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marlow Bottom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Marlow Bottom, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Slough, Reading, Beaconsfield, High Wycombe, Amersham, Egham, Chesham and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Slough |
Internet | |
| Slough |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Marlow Bottom, England
Latest outage, problems and issue reports in Marlow Bottom and nearby locations:
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@Bluebird_7777 @virginmedia Cancel your direct debit. And when they call you - ask them to fix your box
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Bucksbowler
(@bucksbowler) reported
from
High Wycombe, England
@virginmedia Still having connection issues in High Wycombe
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@GBRChris_A @virginmedia Not good! Unfortunately my experience of their Customer Service/Technical support when required a couple of years ago was frankly lamentable. Lots of promises absolutely zero action/solutions
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia still no reply from your text service absolutely disgusting !!!!
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Martin S
(@Boanz62) reported
from
Reading, England
@barrowboy78 @virginmedia Couldn’t stream a film last night as broadband was sooooo slow! It’s rubbish really.
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Pete Downton
(@petedownton71) reported
from
Amersham, England
Ok, day 4 with no home broadband and I’m only aware there’s an issue because I kept chasing by phone rather than waiting for my new hub to be activated as suggested on the regular enquires number @virginmedia Thanks a bunch 👌
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Nicole 💛
(@nblackman91) reported
from
Slough, England
@virginmedia so today has consisted of the WiFi dropping and my virgin 4G not working. You’re sure making isolation fun 🙄
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia Another day with Virgin Media TV package. Another day with not a lot working. Fault V210 today. Out of 8 months being with you so far, I would say 7 months have had an issue.
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Nicola Taylor
(@nicolajtaylor) reported
from
Egham, England
@virginmedia No help for your customers who are struggling, disgusting service!
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia Well thanks for that number which was a complete waist of my time !!!!!i shall be contacting sky for a quote tomorrow !!!! There customer service can’t be this bad !!!!!
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Gari Clark
(@GariClark) reported
from
Reading, England
Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.
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gina knight
(@ginaatinknight) reported
from
Reading, England
@virginmedia not think much if the service from virgin media so far not great for new customers
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Amo Sira
(@amo_singh) reported
from
Reading, England
@virginmedia sort ya shit out! Mans trying to chill!
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia Perhaps try kerpying your internet service 'up' for 26mins. Currently you're up to 17mins past the hour before it fails. Keep practicing.
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.
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Please Social Distance
(@6ft1tonsoffun) reported
from
Burnham, England
@virginmedia please help. Internet gone down. Totally kaput. Bad enough with two of us trying to work from home. More worried about kids whining if not fixed. Please help
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Nicola Cooper
(@Cooper100Nicola) reported
from
Reading, England
@virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.
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Catch Me If You Cancer
(@catch_cancer) reported
from
Maidenhead, England
@virginmedia good afternoon. I've been on hold for 3 hours and been cut off twice. I'm a vulnerable customer and need to speak to someone
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Ben Evans
(@IamBenEvans) reported
from
Windsor, England
Don’t buy broadband from @virginmedia 2 years of poor service, topped off with them messing around a name change to extending the contract!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Gill
(@steven_gill) reported
@dinodavidson @virginmedia You can send a recorded letter to them at: Customer Services Virgin Media PO Box 333 Matrix Court Swansea SA7 9ZJ Stating your account number, service and tell them you want it cancelled on receipt of the letter and to let you know they’ve done it 👍 (it’s a pain)
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San
(@Sanzy87) reported
@virginmedia Was on hold for 1 hour and 15 minutes and the call cut off??? This has happened to me 3 times recently. Have a new hub that doesn't work and need urgent help as I work from home. Can you call me back?? So annoyed
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4qdudes
(@4qtwits) reported
@virginmedia Internet playing up AGAIN! Seems like same issue as 3 times last month. Images not loading, pages not responding and hanging and at times returning the reload blank page even on virgins website! WN7 5RJ Leigh Area.
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Grechine
(@ughgrechine) reported
@virginmedia I hate you with a massive passion. Made me miss the live event of @fortnite you better be back working before the new season else @skytv will be getting a new customer!
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Stephen Laughlin
(@StephenLaughli7) reported
@virginmedia is anyone actually working? Customer services??
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allaboutstalbans
(@allaboutstalban) reported
@WaterstoneStAlb Thanks, it's the website, not the app. We're not alone - it seems that users of Virgin Media can't see any images on your website. It looks as if your two companies are trying to resolve the issue but not quickly enough, sadly.
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Hwood
(@joeholden1980) reported
@virginmedia Hi its regarding my cable package. I was told repeatedly its part of my terms & conditions of my contract that i have to pay before being put through to the resolution centre
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Maxyb8e1
(@Maxyb8e1) reported
@virginmedia To add, 4 calls with the customer call centre and they were more motivated to sell more products rather than understand the urgency to get to a resolution. Regardless of whether the outcome on the charges would be the same, we expect an explanation as to what the charges are for.
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allaboutstalbans
(@allaboutstalban) reported
@WaterstoneStAlb Thanks, but it turns out that if you are a Virgin Media customer, and have the 'child safe' settings on (as most families do), you can't see any images...
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Stephen Laughlin
(@StephenLaughli7) reported
@Virgin @virginmedia @ItsBigZuu Should this be changed to not connecting? Been waiting over an hour to contact customer services just as fast as your so called broadband...more like dial up 😡