Virgin Media Outage Report in Marlow Bottom, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marlow Bottom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marlow Bottom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Marlow Bottom, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Amersham, Slough, Reading, Marlow, Windsor, Chesham, Berkhamsted, High Wycombe and Gerrards Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Amersham |
TV | |
| Slough |
Internet | |
| Reading |
Internet | |
| Amersham |
TV | |
| Slough |
TV | |
| Slough |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Marlow Bottom, England
Latest outage, problems and issue reports in Marlow Bottom and nearby locations:
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.
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Shin Dhother
(@ShinDhother) reported
from
Slough, England
@virginmedia you broadband service is down in Slough SL3 areas, can you confirm you are looking into resolving this?
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Raza
(@hassanrh) reported
from
Chesham Bois, England
@virginmedia turns out speed is not the main thing when choosing a broadband provider it’s WiFi availability. This contract is not working for me, I need a provider who has high WiFi availability in all my rooms, especially if I am within 10 metres of the router
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Dan Brooke
(@dan_brooke) reported
from
Maidenhead, England
@virginmedia had reached a new level of incompetence in terms of customer ‘service’. 2 months since signed up and still not installed with multiple last minute ***** ups... 🙄
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?
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jayesh Patel
(@jayp171) reported
from
Maidenhead, England
@virginmedia is there a problem in the Maidenhead area?
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Paul Marchant
(@PaulMarchant11) reported
from
Chesham Bois, England
@virginmedia . Getting regular spam calls about internet issues, usually 20mins apart. Phoney numbers when checked.
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Maxwell Perris
(@MaxwellPerris) reported
from
Maidenhead, England
@virginmedia That you don't have enough staff to meet customer demand, apparently you don't have a complaints team and a £20 credit should solve all our problems. We never had this issue when we were with @SkyBroadband
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Carys Green
(@AV_Carys) reported
from
Reading, England
Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@virginmedia complete jokers. Cut all our services off despite payment and now on hold for over an hour on phone and chat - major fail. Zero customer service
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jayesh Patel
(@jayp171) reported
from
Maidenhead, England
@virginmedia is there a problem with WiFi in the Maidenhead area?
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia Service issues would not affect the box or lack of hd
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia have been on ‘hold’ for over 24 hours now, time to cancel my contract! Our box is buggered and we have missing channels, no point staying on.........
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No I’ve heard nothing back till now I’m afraid and still get issues. Can you help?
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eddy passey
(@eddypassey) reported
from
Burnham, England
Hey @virginmedia here’s a suggestion for you. When you “make planned improvements to your broadband service” how about you contact your customers in advance to tell them they will be without internet whilst they try to work from home?! Appalling customer service
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Pete Williams
(@peteitalia) reported
from
Chalfont St Giles, England
@virginmedia how do I book an engineer to move my hub 3 to another room in my house? I’ve had a new kitchen installed and the hub no longer fits in this space, it’s causing problems with wiring. Webchat does not recognise relocation inside the same property so no use to me.
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Pat Halpin
(@halpo) reported
from
High Wycombe, England
@virginmedia My issue is my account has been cancelled without 30 days notice as agreed and you agreed that my account would run until the day before the new account was switched on #sortitout
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Tim Morgan
(@timmorgan) reported
from
Reading, England
@virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia Paid for sky sports, not getting HD, TiVo box has issues dropping sound needing reboot and channels missing! Call me!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Vale of Prunes
(@ValeOfPrunes) reported
@virginmedia Funny that! The service has just gone down again with more outages registered on Down Detector than at the worst/peak point this morning. Get your act together
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Chris Leonard
(@chrisleonarduk) reported
@virginmedia It’s down again
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The Recidivist
(@_The_Recidivist) reported
@virginmedia It came back... But it's down again. Managed a good 3h of work today 👍
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🦋
(@shans_edits_x) reported
@virginmedia fix your WiFi paying stupid amounts a month and it never works!!
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KieranJgaming
(@kieranw513) reported
@virginmedia Me wifi still not working ive been out all day an come back home for me wifi still down cant use me firestick or anything else joke this
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Paul Linnane
(@Asgardpaul) reported
@virginmedia Internet down again, what's worth this huge money you charge
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Madz
(@Madz42909522) reported
@virginmedia hi, I paid for premier inn ultimate wifi, but obviously have not been able to utilise the wifi since its been down and still is down. How do I request a refund as the hotel have directed me to you
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Ben
(@ben_blogs) reported
@virginmedia Wifi is completely down once again in Southwark. Please can you resolve this?
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Lisa
(@DiscoChickLisa) reported
Not sure if this is a #virginmedia issue. I can get Google to load but nothing else on my desktop computer
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Burning Astronomers
(@astronomer1971) reported
@virginmedia How do I claim compensation for loss of service?