Virgin Media Outage Report in Burnham, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Burnham, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Feltham, Windsor, Hayes, Datchet, Ruislip, Watford, Weybridge, Amersham, Chertsey, Slough, Walton-on-Thames, Bracknell, Addlestone and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Feltham |
Internet | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Burnham, England
Latest outage, problems and issue reports in Burnham and nearby locations:
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Deborah Jessup
(@Debbiejojessup) reported
from
Woodley, England
Trying to cancel our Virgin Broadband what a nightmare. On hold for 90 mins still no one answers from the cancellation department. #virginmedia @virginmedia
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Raymacuxbridge
(@raymacuxbridge) reported
from
Chalfont Saint Peter, England
@virginmedia just moved house and the internet services are terrible. No update from your team on how long the outage is going to be? Any update in the Chalfont area?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….
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Andrew Goulding
(@Andrew_Goulding) reported
from
Spelthorne District, England
@virginmedia how can you fine me for being unable to take VM with me to my new home because you don’t cover that area, and even though I was giving 30 days notice but under contract for 7 more months, maybe we should check first with the holy VM, discussing service
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia a text to say there may be disruption to services is not the same as no wifi or TV since 8am and not expected back on until 4pm?! Can’t speak to anyone on the phone either! Not acceptable especially when I am having to cancel important work meetings?! Furious!
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia can you tell me why we had internet issues for the last three days which are now solved, but I still cannot get Netflix, iPlayer, Amazon prime video or Now Tv. I am sick of paying for extra tv services I cannot access. Would you like to refund me for these days?
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Claire Newton
(@c_vanadium0509) reported
from
London, England
@virginmedia any updates on the outage in SE London? What is the eta for resolution?
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Abu Siddiki
(@ABSiddiki) reported
from
London, England
@virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)
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Phil Stacey
(@PhilStace20) reported
from
Windsor, England
@virginmedia Yes still on the phone with you guys. I hope the new house owner’s not reading this as they can use my services to their heart’s content until I can provide a transferable address. Very very poor @virginmedia
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia They said this issue is affecting my connection as I seem to be connecting to 5 something not 2.4 ghz can anyone help.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Can you see if fix eta for fault F09107079 is Monday 12th July please
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Raymacuxbridge
(@raymacuxbridge) reported
from
Chalfont Saint Peter, England
@virginmedia you’ve just put my monthly bill by £5 for something which your online advisors said was free. Worst customer service ever!
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Chris Green
(@chrisgreen) reported
from
Hillingdon, England
It’s now 23 days since I suffered a total loss of all @virginmedia services. Virgin Media has done NOTHING to repair it, provided ZERO proactive updates, LIED repeatedly to me about when it will fix things, I’ve spent 7hrs & 53mins on the phone chasing for information #epicfail
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Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
I thought Virgin Media were bad but then I discovered the fresh hell of @HM_Passport. Elderly distressed mother, stolen passport, two months wait (so far) for new passport, two promises for call backs that never materialised. Awful.
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!
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Tom
(@Tom38971529) reported
from
Wokingham, England
@virginmedia Well I would speak to a member of the team but always get the call cut short and I ask for a call back if the line goes dead. Twice yesterday ot happend Nd never got a phone call back
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Steve Towner
(@Steve_Towner) reported
from
Iver Heath, England
Just moved house, @virginmedia are the worst to deal with. Waste of space. Gave them plenty of notice. Supposed to connect day after moving. Failed, want another 3 weeks. Refuse to help. What am I supposed to do?
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Christine
(@LiveArtLondon) reported
from
Eton Wick, England
TERRIBLE timing @virginmedia! No internet and down till tomorrow!!!?!?!?!?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Faye Williams
(@Fayelacio) reported
@virginmedia Do you know how long until a resolution? I can't be without the ability to ring for health reasons
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Hiren Gohil
(@BIGH2310) reported
@virginmedia @virginmedia @virginmedia can you please help me out. The customer you guys have is absolutely shambles. I spoke to the lady from my friends phone telling me to call back because i cant make any calls. She said u give us a call back i cant call u back n hung up 🤬🤬
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Taylor Seraph
(@Silver_Taylor) reported
@virginmedia Rebooted many times, as I say we've had VM engineers visiting, they've tried everything they can, I also tried a booster but no luck. I just need this fixing, or at very least a timescale so I can communicate to my followers and my day job. Not getting anything re my complaint.
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james ridley
(@jwr79) reported
@virginmedia is there a problem with text messages on your network? I've upgraded 2 phones to s21+ and both are struggling to receive standard text messages. They're not coming straight through, can be hours and sometimes days to receive. Can you sort this somehow please? 🤔
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Privatemedicalhealth
(@_privatemedical) reported
@vmbusinesshelp @vmbusiness Thanks , have spoken to customer care, apparently the WD6 area has had problems since 22 feb and is intermittent until tomorrow? This is not good enough for a business service, interrupted many times over a few days.
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Alex Isherwood
(@AlexIsherwood4) reported
@virginmedia need help with my hub 3, WiFi disconnects all devices around 3 times a day and my average speeds have dropped, it’s making working from home difficult 😩
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John Johnston
(@jjlfc1892) reported
@virginmedia How can you sort it without my personal information? Poor again.
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Weegie
(@cabrodie) reported
@virginmedia I’ve tried resetting everything, nothing has changed. I’m not the only one having these issues today either, so I doubt it’s my device that’s the issue.
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Lucie Nash
(@lucie_nash) reported
@virginmedia Yes I have rebooted and still not working properly. Sometimes even when only 1 person is using the wifi it still doesn’t work and has a really bad connection
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Nicola
(@Nicola31996445) reported
@virginmedia This isn't good enough! Who is paying my lost wages? And you will still expect your normal monthly payment even though your providing me with a **** service!