Virgin Media Outage Report in Burnham, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Burnham, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Slough, Amersham, Watford, Uxbridge, Chertsey, Feltham, Hayes, Walton-on-Thames, Ruislip, Windsor, Addlestone, Northwood, Bracknell and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burnham, England
Latest outage, problems and issue reports in Burnham and nearby locations:
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linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
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Declan
(@walshi01) reported
from
Marlow Bottom, England
@virginmedia I will NOT cash the cheque and sum directed back to the account as I believe this is just a pro-rata amount due. Not compensation for lack of service or repayment of any kind
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Vicky
(@vickyross06) reported
from
Hillingdon, England
@virginmedia been without broadband and TV since last night 😡 Rang up.... they said intermittent problems.... hmmm nah completely off since 19.30.
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#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
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crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
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Declan
(@walshi01) reported
from
Marlow Bottom, England
@virginmedia But yet, you cannot call me to discuss! I find the benefit of hiding behind a system laughable. Particularly as it is your company who cannot log complaints, log a cancellation or fix a long term problem from which you had 20+ calls over many months. I have a pic library of my tv
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Lauren Scott-Berry
(@Lauren_Sberry) reported
from
London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
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Lynne Arnett
(@laaqpr) reported
from
Hillingdon, England
@SpaQPR @virginmedia we’re still waiting for a customer service manager to reply been waiting since 28th February
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Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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Martin Rowan
(@martinrowan) reported
from
Wokingham, England
@dowenb @highlight If you’re using Virgin Media cable then this isn’t the same technology as the rate adaptive technology used in ADSL and VDSL, so you don’t have a sync speed to monitor. One issue you can have with Cable can be an increase in latency especially under load.
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
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Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
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Lynne Arnett
(@laaqpr) reported
from
Hillingdon, England
@ArnettCharlie @SpaQPR @virginmedia It’s a joke!!No customer loyalty
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
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Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Clive Troop
(@DanielCTroop) reported
@virginmedia trying to remove sky devices. Web page keeps on failing to load. Can anyone help
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Atish
(@AtishSwali) reported
@virginmedia That's not very helpful at all as you've sent me a specific letter relating to my emergency line asking me to do something about it but it's not legible! That letter is not published on the link you've just sent me, so rather than wasting all of time, why don't you just call?
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Atish
(@AtishSwali) reported
@virginmedia So you guys send me a letter that I can't read and then send me a link that doesn't address the problem and now you want me to call you to fix something that I haven't broken, that's just the best customer service experience ever isn't it? How would you expect an 80+ year old to
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Steve Moore
(@moorey71) reported
@VMHelpDesk i can’t watch sky sports on the app. Says I don’t have a subscription. I do, with virgin media. Never had a problem before. Help
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AbandonedTrolley
(@DaveP2611) reported
@NotesOnAWhim @Craig_Pankhurst You've never used the Virgin Media streaming app if you think Sky Go is bad
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Stewart Ponsford
(@StewPonsford) reported
Having terrible problems with @virginmedia. Had no reliable internet for days now. Helpline recorded message always says they are working on it, will they ever fix it?
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[Redacted]
(@i11usive_man) reported
@virginmedia It's been a week now of WiFi dropping out, not working, the online help telling me every day to check back in 24hrs but not actually helping. Hopefully the tech turns up this time but this is bad service from VM. You've made getting help very difficult.
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Monty Cristo 💜🌞
(@MontyCristo11) reported
@MnRainer @VodafoneUK @GeorgeMonbiot Vodafone is only matched by the truly awful Virgin media for terrible service.
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medhir
(@playboimg_) reported
@virginmedia my internet is not working and in the online hub it says the router has no RF signal detected. How can i fix this?
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Stefanie Hayes
(@Stefani11900269) reported
@virginmedia Can you please arrange for someone to contact me from your UK call centre regarding our mobile account as the awful treatment from your foreign call centres has sent my husband into a bi polar episode.