Virgin Media

Virgin Media Outage Report in Burnham, Buckinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Burnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Burnham, Buckinghamshire, England 04/16/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Burnham, Buckinghamshire, England

The most recent Virgin Media outage reports came from the following cities: London, Northwood, Slough, Feltham, Hayes, Watford, Walton-on-Thames, Bracknell, Amersham, Uxbridge, Ruislip, High Wycombe, Chertsey, Windsor and Hillingdon.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Burnham, England

Latest outage, problems and issue reports in Burnham and nearby locations:

  • Caleb_Parker 𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀 (@Caleb_Parker) reported from London, England

    @virginmedia Yes after a 5 hour outage during a key work time did me it came back up. But I’m more disappointed in the delay in customer service response time.

  • naston23 Neil Aston (@naston23) reported from High Wycombe, England

    @virginmedia But they don’t cancel when I ring up so why would I waste my time doing that. I’m not spending another hour on the phone to achieve nothing again.

  • mikegrimmel Mike Grimmel (@mikegrimmel) reported from Hillingdon, England

    @virginmedia utterly dreadful service which has been deteriorating week on week until today I have 350Mb at the speed of dial up and a TV service that just doesn’t work. Sort it out

  • andrewclemens78 Andrew Clemens (@andrewclemens78) reported from Datchet, England

    @SkiProJG Never had anywhere near what we are supposed to get and we are about to get a price hike soon to thank us for being a loyal customer. Can I get hold of anyone to discuss this at @virginmedia’s end? Can I f...!!

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • AdahParris Adah Parris (she/her) (@AdahParris) reported from London, England

    @virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?

  • naston23 Neil Aston (@naston23) reported from High Wycombe, England

    @virginmedia Nope. No one has contacted me again, which is pretty much what I expected. If you want to come and do the outside work and fit the cables you’re more than welcome to. But my Sky broadband is being installed Wednesday so and I’ve tried to cancel my contract 3 times now so I’m done

  • locotraveller nando (@locotraveller) reported from Windsor, England

    @virginmedia hi engineers did a bad job outside my property. The cables are messy and exposed.

  • DanielSSmith DanielSSmith FRSA (@DanielSSmith) reported from London, England

    @virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew

  • mikeperrin58 mike (@mikeperrin58) reported from Egham, England

    @virginmedia Yes I have tried this but it keeps saying incorrect details and we are not the only people with this problem

  • sparklepixxie Linda Wroth ✯ (@sparklepixxie) reported from Egham, England

    @virginmedia @virginhelp After waiting an hour & half on the phone!! Not even bothering to help us! .. You put us on hold 3 times then! Then you hang up!!! 🤬😤😡 ... Its disgusting! Loyalty means NOTHING!! #cancelling #BYE 👋🏻

  • Caleb_Parker 𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀 (@Caleb_Parker) reported from London, England

    @virginmedia Hey, my broadband is down. Your website says there is a known service issue. Can you advise when it’s coming back up, as I’m working from home and need access.

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    **** Virgin Media and their bullshit WiFi man😒

  • naston23 Neil Aston (@naston23) reported from High Wycombe, England

    @virginmedia I’ve called twice now to cancel and was very specific the 2nd saying, and then sent me a £5 voucher. So why would I waste my time calling them a 3rd time? Everyone I’ve spoken to has been useless and unhelpful 755136803 Here’s my account number, can you cancel it please

  • darthteddy Suren Perera (@darthteddy) reported from London, England

    So @virginmedia is down again. App says everything is fine but clearly not.

  • Chivers67 Chivers67 (@Chivers67) reported from Addlestone, England

    @virginmedia All I’d like is to change my package, I press all the right buttons but you don’t have the right person on the other end of the Line. Poor show!

  • naston23 Neil Aston (@naston23) reported from High Wycombe, England

    @virginmedia Why has it been so difficult to cancel. When I ring up your helpline why does the person who answer have no idea what they’re doing?!

  • darthteddy Suren Perera (@darthteddy) reported from London, England

    @virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • Dusty19646 Martin COYS (@Dusty19646) reported from Hillingdon, England

    Anybody else have problems contacting Virgin Media about broadband issues, waited on phone for an hour yesterday then said other person has hung up? Is it because I have been a customer to long and should charge my whole TV and broadband package.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BcfcMaddocks Aaron (@BcfcMaddocks) reported

    @virginmedia Not sure if you’re winding me up. Your internet does not work. Please don’t tell me there’s maintenance issues like there has been the last 3 years apparently

  • danstagger Dan Clarke (@danstagger) reported

    @virginmedia Yes I have both both requested my landline be moved over and requested the number be moved. I did that on the 2nd of Feb. My new service starts on the 14th and I asked for my Virgin service to end on the 21st to ensure continuity of service.

  • daddydikko Paul Dixon (@daddydikko) reported

    @virginmedia TiVo box has a menu then nothing then a picture but no sound then sound no picture … your test service says reboot done that 100 times

  • Blacksheep1032 A.Poole (@Blacksheep1032) reported

    @virginmedia No it was a planned power outage for essential maintenance by the power company in the BS30 area which will happen again on the 18th

  • Bappi37800092 Bappi (@Bappi37800092) reported

    @virginmedia These are 3rd party extenders. I had similar issues a few months ago. Also the Virgin media signal keeps dropping on and off. I turned the router on and off and even pushed the reset button

  • Snipexx_HD ˡˡEl¤n Ϻᥙᴤк̶̶̶̶̶̶̶ ̶̶̶ (@Snipexx_HD) reported

    @virginmedia you lot are ******* horrendous. My internet’s been down completely since Thursday. No contact, no updates, nothing. You claim you’re working to fix something, but nothings changing. Fix tf up

  • Bappi37800092 Bappi (@Bappi37800092) reported

    @virginmedia Well then why does the virgin router signal keep dropping on and off? Surely you are accountable for that? This happens after every couple of months. I don’t want to do a wire test. I need the wifi as was

  • alexmurray12 Alex Murray (@alexmurray12) reported

    @virginmedia another evening of horrendous service! Please tell me what evidence I need to get out of my contract because this is literally theft, you are taking my money and I’m getting nothing but trouble in return #virginmedia #virginnomedia #

  • xStormxBringeRx ian ‘storm’ b (@xStormxBringeRx) reported

    The worst thing about having to reset the PC is reinstalling the games & apps. Thank f*ck for Gig1 internet #virginmedia

  • iDGMxD Darren (@iDGMxD) reported

    @virginmedia Disgusting service, paying for m350 and getting 6mbps at best! Tried webchat and it tells you to reset the hub, like i havent tried that, then when i test my equipment online apparently nothing is wrong? 6mbps instead of 350? Oh believe me there is something wrong.