Virgin Media Outage Report in Burnham, Buckinghamshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (8%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Burnham, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Slough, High Wycombe, Uxbridge, Feltham, Bracknell, Walton-on-Thames, Maidenhead, Amersham, Wokingham, Ascot, Watford, Hayes, Ruislip and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burnham, England
Latest outage, problems and issue reports in Burnham and nearby locations:
-
Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia not only is my broadband down, but looks like your website is as well, can’t check service in my area
-
GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
-
lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
-
GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
-
Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
-
The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
-
Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia if you have planned maintenance in the area ‘to make the service better’ why not send your loyal customers a heads up? You can’t just take the service away for a whole day W/out informer us beforehand. This is really poor customer service #virginmediadown
-
Welby McRoberts
(@welbymcroberts) reported
from
Hillingdon, England
@jimmywim @virginmedia Don't use their frequently broken / questionable DNS servers. It's been a rule for years. They've had a horrible history of hijacking servfail, nxdomain and the like. Chose something else (8.8.8.8,1.1.1.1,9.9.9.9 etc)
-
Mark The Mackem
(@mark_j_cummins) reported
from
Hillingdon, England
My wife tried to cancel our @virginmedia the man on the other end of the phone wouldn't let her go, baby screaming in the back ground for a bottle my wife kindly told him to cancel and she needs to feed the baby, nope he still was asking questions to why. Very unprofessional
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
-
andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
-
Tom🏴⚒
(@tosman30) reported
from
London, England
@virginmedia have an error code (C130) and not getting a signal, what does this mean?
-
GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
-
Pete Williams
(@peteitalia) reported
from
Chalfont St Giles, England
@virginmedia how do I book an engineer to move my hub 3 to another room in my house? I’ve had a new kitchen installed and the hub no longer fits in this space, it’s causing problems with wiring. Webchat does not recognise relocation inside the same property so no use to me.
-
Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
-
Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia my broadband has just gone down. Makes working from home impossible.
-
Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
@mrchdavid @virginmedia Not only the box, their whole system is Sh@+. Might as well cancel your contract. Be better in the long run to go elsewhere. #virginmediadown
-
ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
-
Mohamed A Kasmani
(@AyyazKasmani) reported
from
Hillingdon, England
2 evenings in a row broadband and virgin media TV has gone down. Get your act together @virginmedia
-
The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dame Helen
(@Helena_Hxx) reported
@virginmedia I can't do anything to make the help pages helpful; no amount of cache clearing or rebooting made the help pages helpful. I had a blank dark page, no help. What wifi help page?
-
James Turner QC
(@JamesTurner37) reported
@Graham72352889 @virginmedia I know. I used it last night & was sent round and round in circles. Eventually, I got to speak to a lady in India, who I couldn’t really understand, save that she eventually said there was an “outage”. I subsequently found they have planned maintenance for the next week or so.
-
Kate
(@ABritishSparkle) reported
Anyone got any recommendations for broadband? I'm literally done with Virgin media. Costs me a fortune and the Internet goes off at least once a day. We don't even watch the TV because that's a bag of crap an all.
-
Weknowgoodtaste
(@weknowgoodtaste) reported
@virginmedia just want someone to provide me with unlimited data until ur service sorts itself out!!! Which u have done before!!!!! WHY can't your customer service comprehend this?!
-
Kevin
(@kja_chilli) reported
@virginmedia hi there, I've not got any broadband in SE19 3UZ. Can you confirm what the issue is please and when a fix will be made? Thanks
-
Rowan JT Whitfield
(@RJTWhitfield) reported
@virginmedia I called the payment line at the start of the month, paid what it said to and now I’ve got an email saying I need to pay more or service will be restricted. What is the point of the auto pay line if it’s not accurate? I need the internet
-
🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦
(@Airborne_paddy) reported
from
Swindon, England
@virginmedia I'm having issues with my broadband and waiting since 8:30 this morning to try speak to someone, my wife is working from home and unable to work as broadband keeps dropping out. Any chance someone could speak to me sooner?
-
Steve 3000
(@tangysphere) reported
Would be absolutely lovely if @virginmedia could actually let people know that their internet is going to be down all day before the fact, instead of having to find out only when the connection drops while looking at the service status on the website.
-
Anthony
(@antbfc) reported
@virginmedia @1samc Jumping in Sam, I had the same problem and the above method was only way that worked for me. Sadly the engineer still turned up but I had done my bit!
-
Danny Lush
(@Danny_Lush) reported
@virginmedia @virginmedia you know things are bad when at the start of a zoom or teams meeting you have to apologise in advance as you're with Virgin so will probably be cut off during the meeting