Virgin Media Outage Report in Burnham, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Burnham, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Slough, Watford, West Drayton, Wokingham, Feltham, Hayes, Walton-on-Thames, Bracknell, Amersham, Ruislip, Beaconsfield, Chesham, Weybridge and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
TV | |
| Slough |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burnham, England
Latest outage, problems and issue reports in Burnham and nearby locations:
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Richard Knott
(@reknott) reported
from
Burnham, England
Just been cut off after being on hold for half an hour to @virginmedia to chase my complaint that they haven’t responded to. Poor broadband speeds, poor connectivity and poor customer service. Shocking
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @Ofcom please could you advise how I can make a complaint about @virginmedia been going around in circles on the phone, web and text with them and no resolutions.
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Andy Routledge
(@drewalmighty) reported
from
Egham, England
Hey, @virginmedia, your customer service is abysmal. After being told you can’t install an internet connection until end of the month at my fiancé and I’s new address, you then hang up on us three times when we try to cancel our subscription. Feels like you’re running a scam.
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Tina Clark
(@Tinalc69) reported
from
London, England
Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!
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Johnnyplanted
(@Johnnyplanted) reported
from
Hillingdon, England
@virginmedia Hi @virginmedia unfortunately this text link doesn't work. Have given up trying to get through by phone. My DD has been cancelled, so please get in touch to resolve.
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Keith Barr
(@KBHeadteacher) reported
from
London, England
@virginmedia any chance of connectivity @KenderSchool ... ? Any help would be welcomed, please...
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Channy
(@walshChanny) reported
from
London, England
@virginmedia Yes I did, a VM agent went through the whole event and resolved it for me. There are thousands of VM customers in a FaceBook group suffering similar problems it is called Virgin Media Customer Service.
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Adrian Miles
(@Adrianmilesarch) reported
from
London, England
@virginmedia Service status says no known issues but when I call over the phone an automated message refers to intermittent problems last two days and that engineers are taking a long time to fix complex problems. Currently ok but recently every day there is a long period of issues.
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Alex
(@alext87uk) reported
from
Watford, England
@virginmedia is there an issue with WiFi ? Currently have none in Wd18 area
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
@virginmedia Thank you but we have complained and no response. We are with you because you offer 200Mb and we need that, the closest competitor offers only 60Mb. It’s frustrating that we are paying for a service that is not guaranteed
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Adrian Miles
(@Adrianmilesarch) reported
from
London, England
@virginmedia broadband has been absolutely dire in the last few weeks. Phases of outage or sun 2mbps speeds. Anyone else experiencing similar in SE26 area? Remember it was around cold snap it got bad - maybe affected the infrastructure.
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia 3 days I've been having non stop issues now! I can't work because of it being down (which is costing me money!). I scheduled an engineer visit, who can't get here until Friday and now just received a text to say its been put on hold! Wtf is going on.
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia no internet again any issues in Rickmansworth?
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
@virginmedia I have been “on hold” since 1851 for a customer service agent. This is kinda cementing my view of needing to leave.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @virginmedia seriously can someone please look at resolving this ASAP. Otherwise I want my contract cancelled and refunded for the lack of service for the last few days.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia if i can't work tomorrow because of your useless service, i want my contract cancelled, and i'm going elsewhere. So many issues
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Channy
(@walshChanny) reported
from
London, England
@virginmedia That is what happened. If it didn’t happened to you it is even more strange. Do you want me to do it again and record it? In the meantime, I was contacted today and agreed a way forwards to stay with VM. It is quite hard to have to deal with bad customer care while grieving.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🅼🅸🆂🆃🅴🆁|🅶
(@galloform) reported
@virginmedia That Web link is no help. There's no option on the phone menu to complain. The option by chat doesn't work - no human, only a chat bot which says it can't help. Web form option doesn't work, says account is closed. So how else to complain ? Post ?
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martin kelner
(@martinkelner) reported
@virginmedia what’s going on? Broadband completely down. 07889 546400
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James
(@SoNowUknow2) reported
@virginmedia As I mentioned this is NOT a Virgin Media problem. This problem was created 100% by Yodel. They are clearly falsifying delivery times and it cannot be for my benefit but it might be for your company's so you are left thinking the company can handle deliveries?
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simon keenan
(@simonkeenan007) reported
@virginmedia the mic on my remote control is broken, strange thing happened, I walked into the front room and stubbed my foot on the coffee table, a barrage of words came out f***ing stupid bull***"ting useless so called f***ing experts talking rubbish bastards @SkyNews came on
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Scouse 👤
(@twittedtwotted) reported
@virginmedia Hi I'm a long standing customer with the ultimate oomph package,we've been having wifi issues with our old hub 3. I've been told I can get a hub 5 if I contact you but I always get through to a call center that can't understand me or what I'm on about. Can you help?
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Ross.
(@rossgrosvenor) reported
@virginmedia Hiya, Can someone get in touch with me re: price rises and wanting to either amend my service, or cancel please? cheers.
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alfatrack
(@alfatrack2) reported
@virginmedia As with many comments I have seen, awful customer service unless you want to join or leave! I have just given notice from business broadband as the service and wifi is so poor.
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Dan Cornick
(@CornickDan) reported
@virginmedia Hi there, is there a known faults / works in the SO40 area? Everything went down at 7:30 this morning... TV, Internet... and yet to come back up
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@Joe_Zindani @virginmedia I've had this so much the last week just to cancel my contract lol! You having problems with them as well?
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.
(@jeffdance1) reported
@virginmedia Finally got through after being on hold for 20 minutes and all I was told that it's a short term problem and if it's still the same after 24 hours to call back. I did mention it's been going on for over a week now but "it's still a short term problem and call back in 24 hrs"