Virgin Media outages and service status in Burnham, England

Problems in the last 24 hours in Burnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnham, England

The most recent Virgin Media outage reports came from the following cities: Weybridge, Slough, Walton-on-Thames, Addlestone, Henley on Thames, High Wycombe, Watford, Maidenhead, Marlow, Hayes, Chesham, Bracknell, Ashford, Uxbridge, and Feltham.

City	Problem Type	Report Time
Weybridge	Internet	58 minutes ago
Slough	Internet	15 hours ago
Slough	TV	4 days ago
Slough	Internet	5 days ago
Walton-on-Thames	Internet	6 days ago
Addlestone	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Burnham, England

Latest outage, problems and issue reports in Burnham and nearby locations:

• 
  Robert Hallam (@Robertfhallam) reported 8 minutes ago from Spelthorne District, England

  @virginmedia awful awful service. 1hr 8 minutes to be put through to retentions to be offered a more expensive deal!! Appalling

• 
  Ruth Tibby (@rugoldie) reported 10 minutes ago from Iver Heath, England

  @virginmedia The supervisor from Kier said they need an emergency permit to clear the blockage the they can pull the cable, they haven’t even requested the permit as I have checked with the council

• 
  Tracey Anderson (@trsaanderson) reported 13 minutes ago from Hillingdon, England

  @virginmedia Yes and says no problems , I'm just about to phone up. I've reset router and still problems.

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 15 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Matt Gardner (@FuzzyPixels) reported 17 minutes ago from Slough, England

  @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

• 
  Ed Webb (@theedthemed) reported 22 minutes ago from Chesham Bois, England

  @virginmedia Many comments on requesting compensation. You have directed customers to your compensation policy. But this only mentions phone, broadband, service installation or missed appointments. Nothing about loss of TV services. So what about TV service compensation ?

• 
  Paul Durrant (@Leafs1201) reported 26 minutes ago from Watford, England

  @virginmedia any problems in the Pinner Ha1 5ea area as V6 box won’t get past start up screen ?

• 
  eamorugby (@HoarseRoar) reported 27 minutes ago from Slough, England

  @virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 29 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  A Rintsie (@arintsie) reported 41 minutes ago from Marlow Bottom, England

  @virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113

• 
  Paul Collier (@Pablocollier) reported 44 minutes ago from Wokingham, England

  @virginmedia Sorry but no. If you can't monitor your own service provision why should I ?

• 
  Amar (@amar_maheshwary) reported 45 minutes ago from Watford, England

  @virginmedia…consistently topping the chart on highly unreliable broadband service…well done virgin team..your team has come up and start fixing an issue in our area without notifying any of the users impact of your fix.. Reduce effort on your marketing communications

• 
  Chris (@CWrighty7) reported 45 minutes ago from Windsor, England

  @virginmedia can I get help with Broadband ? Been down a few hours but service checker says all good.

• 
  Craig (@Rochdale_Cowboy) reported 46 minutes ago from Maidenhead, England

  Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

• 
  ᒍᗩᑎE (@gemmak500) reported 47 minutes ago from Chesham Bois, England

  @virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall

• 
  Patrick Smith (@P4TTL) reported 49 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Alex Bennell (@ABennell4709) reported 50 minutes ago from Twyford, England

  @virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks

• 
  Bowlesy (@Chateauneuf64) reported 54 minutes ago from Wokingham, England

  @virginmedia all week had total Broadband outages and down again now (past hour). Received a text from VM with link to follow (self help) and guess what, I need Internet to access! Trying to WFH just impossible. Every hour we have issues.

• 
  Andy (@1SLToo) reported 57 minutes ago from Rickmansworth, England

  Merry Christmas to all at @virginmedia who have left all of us in WD3 area with no TV or Internet for over a week (predicted) and probably longer over the entire festive period, moving to sky in the new year due to your continuing rubbish service and customer service

• 
  Johno (@Levellers66) reported 59 minutes ago from Spelthorne District, England

  @virginmedia 42 days without TV so talking to cancellations as VM aren't even offering to try and fix the problem before 20th Nov. Leaving after nearly 10 years. Feels like a good win for VM, clock stops on compensation, penalised as under contract and you don't have to fix the problem 😒

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stu Plays XD 🎮 (@StuPlaysXD) reported 3 minutes ago

  @virginmedia honestly hindsight is great because if I had just waited I wouldn’t of gone with yourself as a provider. £90 a month for constant drops in internet / tv. Your stream box is useless. Massive thumbs down 👎 would not recommend. Should of just renewed with @skytv 👍

• 
  Claire Wilson (@choc1982) reported 12 minutes ago

  @virginmedia I am absolutely disgusted in the service I have been receiving over the last week. I have been with you 12 years and calls have been cut off. WhatsApp chats have been ended while trying to go over offers. Which may I say are shocking. You get nothing for being loyal.

• 
  Fredo (@6ixFredo) reported 12 minutes ago

  @virginmedia I have dm’d you the issue.

• 
  Stu Plays XD 🎮 (@StuPlaysXD) reported 13 minutes ago

  @virginmedia honestly hindsight is great because if I had just waited I wouldn’t of gone with yourself as a provider. £90 a month for constant drops in internet / tv. Your stream box is useless. Massive thumbs down 👎 would not recommend. Should of just renewed with @skytv 👍

• 
  WhiskyTango AlphaFox 😷🇪🇺🍸 (@jbond) reported 15 minutes ago

  Classic Virgin Media. I have TNT sports. TNT bought by HBO Max. VM email about streaming deal. Follow instructions, click "activate TNT Sports-HBO Max". Get this :- > Sorry, something’s gone wrong! We’re having some technical issues. Please try again later. Sigh.

• 
  James Munro (@eripley8) reported 20 minutes ago

  @virginmedia @mobily_uk Can you drop the smiling emoji Virgin. It really is absurdly patronising and shows that you're just laughing at us rather than genuinely trying to help

• 
  Boss (@Boss24785) reported 24 minutes ago

  No way that the internet is STILL down, it has been over 13 ******* hours virgin media wtf

• 
  Sprout57 (@pwcwright) reported 26 minutes ago

  @misselledee @virginmedia Yes, you can cancel. They have failed to uphold their end of the contract, including the no-show appointments

• 
  peter davis (@leamingtonpete) reported 28 minutes ago

  @ChrisWales61 @virginmedia I had similar, they promised me a free month when I complained, that never happened. I complained again and they said the offer had expired (huh?) I record all my calls take names and times with suppliers and on threat of ofcom/ombudsman I got my free month promised.

• 
  Shaun (@oliverjames77) reported 28 minutes ago

  @virginmedia good morning I hope you can help I have received a letter stating I owe £90 For equipment I returned, I Was told to return box and remote, can someone explain what is needed as I cancelled my contract and thought all was concluded … thanks