Virgin Media Outage Report in Burnham, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Burnham, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Maidenhead, Watford, Walton-on-Thames, Uxbridge, Ruislip, Slough, Marlow, Feltham, Windsor, Hayes, Datchet, Weybridge, Amersham and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Burnham, England
Latest outage, problems and issue reports in Burnham and nearby locations:
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?
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Gee Darguzas
(@mrgeemore) reported
from
London, England
I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke
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Rob Armstrong
(@RobArmstrong8) reported
from
Chesham Bois, England
@virginmedia Any chance at all, after wasting most of the evening trying to get through to you, that you can sort out an ongoing problem please!
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John David
(@johnedavid) reported
from
Egham, England
I’ve been a @virginmedia customer for years, and now feel foolish for suggesting that my wife and daughter use Virgin after their contract with another company expired. Not sure I can face contacting them again tomorrow. #completelashup #awfulservice #virginhatescustomers
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samtomkins
(@samtomkins) reported
from
Henley-on-Thames, England
@virginmedia how do I speak to someone about my mobile phone. I haven’t been able to swap my sim as my sim port is broken, so today you have cut me off, despite me still paying bills!!!
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Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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John David
(@johnedavid) reported
from
Egham, England
Outraged! Spent 1 hour on the phone trying to sort out an order for two @virginmedia mobile phones. On top of 2 hours yesterday. Still not resolved, and can’t cancel the order without passing me on to a third customer service agent. Worst service ever! #virginhatecustomers
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David Bonney
(@isetta_windsor) reported
from
Windsor, England
@DavidBeckitt @virginmedia In my experience (so might be wrong), all the others use the same BT/Openreach infrastructure - so much of a muchness. I’ve got TalkTalk, it’s cheap & the new router is good. The customer service is poor tho’!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
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Bhavin
(@Bhavinchief) reported
from
Watford, England
@virginmedia there is another internet outage again in the area what’s going on?
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Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
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Simon Bucks
(@SimonBucks) reported
from
London, England
@virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.
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Spa Wellbeing
(@SpaWellbeing) reported
from
Wokingham, England
What’s wrong with Virgin Media? Unable to access my emails for several days now. Virgin say they’re working on it but the problem’s still not sorted. Is anyone else suffering this acute inconvenience?
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ruthless
(@chopper2fit) reported
from
Bracknell, England
@virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever
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Nicole 💛
(@nicoleblackmanx) reported
from
Slough, England
@virginmedia What is it going to tell us? We have the issue every day. Sometimes 4x a day!
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@gracegrxnde @virginmedia My one has been off since half a day when it started raining in London it’s just terrible doesn’t come on at all
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Paul Bowsher
(@boffbowsh) reported
from
Wokingham, England
Virgin Media down again today. Getting increasingly tempted by FTTPoD.
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Krish
(@KrishTheBarber) reported
from
Hillingdon, England
How did your internet just turn to dust?? @virginmedia ******** am I paying for? Can’t get through to your customer services because you’re “currently receiving a lot of calls” but also your “offices are currently closed” ******* joke of a company!
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Theo M-T🏎 (on follow limit)
(@BowenKnight_24) reported
from
Spelthorne District, England
Our Virgin Media WiFi router shows as working but the network doesn’t even come up for me to connect to🙃 Been having issues ever since Richard Branson asked for a government bailout... Cheers #VirginMedia @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Salim Mussa
(@slimz33) reported
It’s been an issue with trying to get virgin services in our area. Had engineers out and promises were made and dates set. Dates cancelled kept/being moved and eventually just forgotten about having spent so much time getting things in motion to bring virgin media to our area
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G
(@GAZZZ73) reported
@virginmedia First it was 6.15pm yesterday. Then it was adjusted to 11pm yesterday. Now its 8pm tonight. This isn’t the first big major outage in the last month. Starting to think it’s an experiment to see how people cope without services.
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Aaron
(@azzamelion123) reported
@virginmedia @Cortina22_73 Worst company I have ever dealt with, waiting for a call back from customer service for over 2 months after Fraudulently being signed up for a 18mth contract without my knowledge by a member of their staff!! Called them 9 times and no one ever calls you back. Avoid at all costs!
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Aaron
(@azzamelion123) reported
@virginmedia @chazchazchaz11 Worst company I have ever dealt with, waiting for a call back from customer service for over 2 months after Fraudulently being signed up for a 18mth contract without my knowledge by a member of their staff!! Called them 9 times and no one ever calls you back. Avoid at all costs!
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John
(@jonnb33) reported
@virginmedia I just want to change my bundle,but I can never get through to someone
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Abigail Flint
(@AbiMFlint) reported
@virginmedia installed the hub 5 before Christmas. Since then everything connects apart from 2 Samsung galaxy Tab A's which more often not had a download speed of below 9. Can you help?
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GJS Home Maintenance
(@gjs_maintenance) reported
@virginmedia Trying to run service checker but just going round & round ….. it’s WiFi
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Ian Hadders #FBPE
(@HaddersIan) reported
@virginmedia Unfortunately, there is nothing on that link, my contract expires in september, going to be shopping around in the future. I see no valid reason for this increase in price as nothing has changed with the service, just a price increase for the sake of it.
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Andy Quinton
(@QuintonAndy) reported
@virginmedia … still waiting for you to fix my cable….25th November…2 appointments not kept by you. My cable is open to the elements and a trip hazard on a public path…sort yourselves out!!!
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Julia Bard #RefugeesWelcome #ReinstateJeremyCorbyn
(@juliabard) reported
@virginmedia From the status page, it looks like a wider area fault. Originally it said it would be fixed by 11pm last night, then at 11pm last night it changed to 8pm tonight. When I request updates to be sent to me, that "service" isn't working.