Virgin Media Outage Report in Burnham, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Burnham, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Ruislip, Slough, High Wycombe, Bracknell, Rickmansworth, Hayes, Watford, Walton-on-Thames, Weybridge, Windsor, Addlestone, Maidenhead, Amersham and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Ruislip |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Burnham, England
Latest outage, problems and issue reports in Burnham and nearby locations:
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Lynne Arnett
(@laaqpr) reported
from
Hillingdon, England
@ArnettCharlie @SpaQPR @virginmedia It’s a joke!!No customer loyalty
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Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
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Lauren Scott-Berry
(@Lauren_Sberry) reported
from
London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
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Vicky
(@vickyross06) reported
from
Hillingdon, England
@virginmedia been without broadband and TV since last night 😡 Rang up.... they said intermittent problems.... hmmm nah completely off since 19.30.
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Martin Rowan
(@martinrowan) reported
from
Wokingham, England
@dowenb @highlight If you’re using Virgin Media cable then this isn’t the same technology as the rate adaptive technology used in ADSL and VDSL, so you don’t have a sync speed to monitor. One issue you can have with Cable can be an increase in latency especially under load.
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
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Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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Susan Barton
(@13todinner) reported
from
Watford, England
@virginmedia Spent an hour on the phone to say that we cancelled the engineer! This is not true at all. Very disappointed being a customer from day 1! Paying a line rental for over a year when it's not working can someone please look into this
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crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
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Declan
(@walshi01) reported
from
Marlow Bottom, England
@virginmedia I will NOT cash the cheque and sum directed back to the account as I believe this is just a pro-rata amount due. Not compensation for lack of service or repayment of any kind
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I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
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Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
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Lynne Arnett
(@laaqpr) reported
from
Hillingdon, England
@SpaQPR @virginmedia we’re still waiting for a customer service manager to reply been waiting since 28th February
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Declan
(@walshi01) reported
from
Marlow Bottom, England
@virginmedia But yet, you cannot call me to discuss! I find the benefit of hiding behind a system laughable. Particularly as it is your company who cannot log complaints, log a cancellation or fix a long term problem from which you had 20+ calls over many months. I have a pic library of my tv
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emma
(@Emma_2804) reported
@virginmedia House phone rarely used as its unreliable but its easier for speaking to my dad who is deaf as he sometimes struggles2hear me on my Virgin mob with patchy signal.I’ve been in hospital all week so this is the first time in over a wk I’ve tried.I just can’t rely on it being there.
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Damilola Odusote
(@Damilolaa) reported
@virginmedia why won’t you let me cancel my subscription, there’s no function to upgrade or downgrade online , and your phone service is non existent, Day 5 if trying to cancel #shockingservice
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Simon McGaw
(@McgawSimon) reported
@virginmedia Hang on the music has stopped and is now ringing. After 50 minutes you have cut me off again. I'm going to start the process again. I will try not to raise my voice when your automated service puts me through to the wrong dept again and your operator explains they can not help
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TheRonin Hunter
(@TheRoninHunter) reported
@virginmedia VO, your responses have been great but the telephone service is why Virgin Media customer service is so poor. Ultimate Oomph customers should have a dedicated team site to the expensive costs
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Emma
(@Emma_2804) reported
@virginmedia no dial tone in the phone line again. I’ve never had such an unreliable service from another provider.
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Calamity Shaz
(@Nostalgicshaz) reported
@virginmedia There's a flashing green light. I have done a check to see if anything local could be the problem but it's not brought anything up. Just said there is a problem connecting. As I said this is about the 5th time in two weeks. So we have checked and rechecked cables etc
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steven russell
(@srussell1972) reported
@virginmedia Hi, I've asked recently for a bill breakdown as my wife's employer will pay our broadband due to working from home. This wasn't done can someone help with this please as no one answering live chat
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Simon McGaw
(@McgawSimon) reported
@virginmedia Or the location of my router and tivo boxes. You can not do anything over the phone unless wait for it your not providing me with the guaranteed speed I am paying for and you have issues with the supply to my router and or the router. Your not going to admit that because ......
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Jo Wadsworth
(@BrightonNewsJo) reported
@virginmedia There are also posts on the local FB group from people living in other streets nearby who've been having the same problems since 4 Jan. At a time when we are all relying on broadband more than ever, you are utterly failing us
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Lizzie Jenner
(@EJennerSLT) reported
@virginmedia still waiting on a response. Your customer care team have been unable to resolve this over the phone.