Virgin Media outages and service status in Burnham, England

Problems in the last 24 hours in Burnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnham, England

The most recent Virgin Media outage reports came from the following cities: Hayes, Watford, Walton-on-Thames, Amersham, High Wycombe, Addlestone, Feltham, Bracknell, Chesham, Ruislip, Chertsey, Uxbridge, Slough, Windsor, and Spelthorne District.

City	Problem Type	Report Time
Hayes	Internet	5 days ago
Watford	Wi-fi	5 days ago
Walton-on-Thames	TV	6 days ago
Amersham	TV	6 days ago
High Wycombe	Wi-fi	7 days ago
Watford	TV	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Burnham, England

Latest outage, problems and issue reports in Burnham and nearby locations:

• 
  Jim Moore (@HamiltonNashHR) reported 7 minutes ago from Winnersh, England

  So @virginmedia is down again, and their 4G backup dongle has failed to take over AGAIN. In fact, it has never once failed over to 4G in any of the outages we’ve ever had. Why am I paying for this? 😡

• 
  Deborah Jessup (@Debbiejojessup) reported 12 minutes ago from Woodley, England

  Trying to cancel our Virgin Broadband what a nightmare. On hold for 90 mins still no one answers from the cancellation department. #virginmedia @virginmedia

• 
  Thomas Pirouet (@ThomasPirouet) reported 12 minutes ago from Chesham Bois, England

  @virginmedia is everything ok with the network today? Router has been flashing red on and off all morning, really intermittent connection however nothing shown on the service checker. Done the usual unplugging of the router, checked cables etc however still flashing red, then…

• 
  Alessandro Giudici (@giudicialex) reported 14 minutes ago from Hillingdon, England

  @virginmedia Our broadband has always been on and off all day on top of tv not working on any channel. Impossible to work properly today. News on broadband?

• 
  A Rintsie (@arintsie) reported 15 minutes ago from Marlow Bottom, England

  @virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113

• 
  Alex Bennell (@ABennell4709) reported 18 minutes ago from Twyford, England

  @virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks

• 
  💋unknown💋 (@unknown45523435) reported 18 minutes ago from Hillingdon, England

  Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia

• 
  Ged Weston (@gedweston) reported 21 minutes ago from Richings Park, England

  0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK

• 
  Flo (@Flozephine) reported 28 minutes ago from Bracknell, England

  @virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻

• 
  Craig (@Rochdale_Cowboy) reported 31 minutes ago from Maidenhead, England

  Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

• 
  seanhannam (@seanhannam) reported 31 minutes ago from Chesham Bois, England

  @virginmedia Is this how you treat your ‘priority customers?’ During a cost of living crisis, we have chosen to stay with you, yet you can’t pull your finger out to look after your customers. I work from home but can’t fully use the service I’m paying for due to your incompetence.

• 
  Mansukh (@mmpa4) reported 42 minutes ago from Watford, England

  @virginmedia Been a long term customer of Virginmedia and recently renewed contract along with O2 mobile but customer services has gone downhill. Having issues with Wi-Fi,phoned again today and was told technical support will call me by 1:30pm, but no one has bothered.

• 
  ᒍᗩᑎE (@gemmak500) reported 43 minutes ago from Chesham Bois, England

  @virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall

• 
  Sandeep Pandya (@spandya1) reported 48 minutes ago from Croxley Green, England

  @virginmedia An engineer came today. Issue resolved. If you remember I told you that it was highly probable that work being performed at a cabinet on our street may have resulted in our issue. I also told your telephone support team. That’s exactly what had happened. Appalling service.

• 
  Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CRJG_) reported 52 minutes ago from Bracknell, England

  Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account

• 
  Tim Gee (@Tim_Gee_DOP) reported 52 minutes ago from Chesham Bois, England

  @Charlie_A_Gee @virginmedia They don’t give a damn, they’re virtually a monopoly, Ditch them and go to sky.

• 
  seanhannam (@seanhannam) reported 54 minutes ago from Chesham Bois, England

  @MikeCoxCowes @virginmedia @HP What hope is there for the smart home when even a wireless printer needs reconfiguring after a simple wi-fi network change?

• 
  seanhannam (@seanhannam) reported 54 minutes ago from Chesham Bois, England

  @virginmedia Why should we call up again for the ninth time? We’re a ‘priority customer.’ You should be calling us and making amends.I’m a consumer tech journalist with 25 years’ experience. Your customer service is the worst I’ve ever encountered. You simply don’t care about your customers.

• 
  Ed Webb (@theedthemed) reported 58 minutes ago from Chesham Bois, England

  @virginmedia Many comments on requesting compensation. You have directed customers to your compensation policy. But this only mentions phone, broadband, service installation or missed appointments. Nothing about loss of TV services. So what about TV service compensation ?

• 
  Billy Baxter (@will_i_am67) reported 59 minutes ago from Slough, England

  @virginmedia good at persuading customers to stay with them just not very good at keeping promises. Several telephone calls to customer services still not activated request for Sky Sports can't even be certain new broadband speed has been implemented might need to contact @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Teresa 💜 (@Terristarfish) reported 16 seconds ago

  @Benleo We left @virginmedia as they had such poor customer service!

• 
  FraserMlastname (@FraserWMartin1) reported 3 minutes ago

  @virginmedia how do I stop the daily spam phone calls from your overseas sales team, for that reason I will be leaving after 15 years as a customer at the end of my contract.

• 
  simon parkinson (@parky1021) reported 3 minutes ago

  @virginmedia @BonesE78 Mine is exactly the same Terrible service

• 
  Jagger (@Jagger53015280) reported 4 minutes ago

  @virginmedia @Benleo You haven’t addressed his issues. It’s not just about sorting it out. Terrible service.

• 
  Steve Hard (@PercivalPeabody) reported 7 minutes ago

  @Benleo In the end, I wasn't prepared to waste my time trying to get blood from a stone, so I called my bank to report it as fraud. Whether they put it down as fraud or not, I don't know, but they knew all about Virgin Media and did a chargeback for me.

• 
  Poppyfields18 (@Novemberpoppy82) reported 16 minutes ago

  @virginmedia why on earth is my internet so slow. Only been with you 2 months and it is terrible for the past 3 days. My son is trying to revise for his GCSEs for 2 exams tomorrow and this is not good. Nothing will load. Get this sorted asap

• 
  I.C (@IanCockerill2) reported 19 minutes ago

  @O2 @virginmedia has anyone else experienced a further decline in customer care since O2 was taken over by the dreadful Virgin Group?

• 
  Adrienne Ayres (@adrienne_ayres) reported 21 minutes ago

  @virginmedia No consistent WiFi at 8pm today at CT3 2BA I thought full fibre meant a consistent service???

• 
  Gothguy (@GothGuyGamer) reported 23 minutes ago

  @saltyy_savage start a new contract with virgin media with a new email address, the "new" customers get all the decent prices, sincerely ongoing customer for 10+ years paying £40 for a decent connection

• 
  Arsenal Mark (@ArsenalInjuries) reported 24 minutes ago

  @Benleo Sadly that experience is not exclusive to @virginmedia @skytv are exactly the same, their customer service is also non existent, they care little for the customer and have no regard for customer loyalty or satisfaction. #skytv