Virgin Media Outage Report in Burnham, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Burnham, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Maidenhead, London, Watford, Amersham, Feltham, Slough, Crowthorne, High Wycombe, Walton-on-Thames, Bracknell, Chesham, Uxbridge, Windsor, Great Missenden and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead |
Internet | |
| London |
||
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Burnham, England
Latest outage, problems and issue reports in Burnham and nearby locations:
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia They couldn’t help us reduce our bill. Thanks. Very frustrating - especially after a total of three hours of waiting to get through to someone. We’re not impressed.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
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Bhavin
(@Bhavinchief) reported
from
Watford, England
@virginmedia Internet down again!! So frustrating what’s going on!! Every weekend!!
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Matt
(@MattX1971) reported
from
Hillingdon, England
@virginmedia - yet again no internet in the UB8 3JQ area - as this is no a common occurance please arrange some form of refund as I’m getting sick and tired of this shoddy service.
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lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Down again! Your service is a shambles at the moment
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia is down again for our entire block and the CS line is still closed. 3 weeks in a row. No status update and same issue. Not looking good here
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Matt Lynn
(@mattylynn79) reported
from
Hillingdon, England
@virginmedia been waiting 5 days for a call back about my package now. Rang 3 times and each time they have “guaranteed” a call back within 24 hours. I know we are in a pandemic but quite shocking customer service
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment
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DanWot
(@danwot) reported
from
Spelthorne District, England
@virginmedia I'm never surprised. There call centre is disgusting. So unprofessional. Cutting people off. Not carrying out simple requests, eg calling people back as promised. Lying to get you off the phone.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Matt Lynn
(@mattylynn79) reported
from
Hillingdon, England
@virginmedia I hope with the resolution the member of staff settle my frustration with more than the amount of sorries you have given me. Maybe then I will feel a little less aggrieved
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.
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Matt
(@MattX1971) reported
from
Hillingdon, England
@virginmedia surprise surprise no broadband yet again at UB8 3JQ - what a comple and utter joke of a service you give. Absolute ****. It’s down more than it’s up. Complete and utter rip off.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anson Lewis
(@theAnsonLewis) reported
@virginmedia My broadband drops on average 2-3 times a day for 1-10 minutes at a time, and despite being on the quickest tariff it goes slow often. I should contact you but I can’t be bothered being on hold for ages & nothing getting sorted (I’ll be sold another “booster” to fix it)
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Sue Howgate
(@suehowgate) reported
@virginmedia what a farce a company as big as your self cant sort out problem all over country by the looks of it ,You charge earth for your services so its about time you learnt to repay money when your services dont work .Espcialy when you charge us £40.00 odd pounds for some one with alzim
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Daveyhub 🎧
(@daveyhub) reported
@KatySkylab @virginmedia They are an absolute joke of a company tbh. You never get the service you pay for especially with internet speeds.
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ann
(@ann197140) reported
@virginmedia Wish I never changed to VIRGIN
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louise boston
(@louise8372) reported
@virginmedia Got regular channels but no Netflix, prime or other apps - first world problems I know but was in middle of watching something! Grr!
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marc alcock
(@CHOPPERalcock) reported
@Alomgrr @ballerz223 @virginmedia Presumably there's a complaints process for Newham Council. Doesn't stop you turning to twitter every time you have a problem.
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Mick Vine
(@Michael18964156) reported
@virginmedia hope we will be getting a credit on our accounts for the non service today
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sinead lawton
(@sinead74) reported
@virginmedia I agreed a new contract with one of your reps but the confirmation email is not was agreed on the phone. It has an 240MB ANYTIME MOBILE element that was never mentioned and I do not want.
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Charlene
(@BurgessCharlene) reported
@virginmedia Many times but what’s the point is using it when I can’t even login
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Ann Kavanagh
(@annkavanagh09) reported
@Cromwell606 @virginmedia @9Naughtyboi6 You can't register for loss of service as their website is down anyway