Virgin Media Outage Report in Windsor, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Windsor come from postal codes SL4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Windsor, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Windsor, England
The most recent Virgin Media outage reports came from the following cities: London, Walton-on-Thames, Camberley, Woking, Bushey, Isleworth, Slough, Harrow, Greenford, Hayes, Windsor, Southall, High Wycombe, Feltham and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Windsor, England
Latest outage, problems and issue reports in Windsor and nearby locations:
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RetroTrance
(@retro_trance) reported
from
Harrow Weald, England
@nicknamesWoody @virginmedia They’re so crap aren’t they
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Can you see if fix eta for fault F09107079 is Monday 12th July please
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia can you tell me why we had internet issues for the last three days which are now solved, but I still cannot get Netflix, iPlayer, Amazon prime video or Now Tv. I am sick of paying for extra tv services I cannot access. Would you like to refund me for these days?
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Dom O'Riley
(@domoriley) reported
from
Esher, England
@virginmedia @Richard And if you haven’t got the capability to fix and deliver a service you shouldn’t offer it @virginmedia . I work from home and need to communicate with my clients
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Dom O'Riley
(@domoriley) reported
from
Esher, England
@virginmedia Changed it from 21/7 so I’m afraid it’s just appalling service and no one gives a damn..@Richard should be ashamed of the complete mask of empathy and service from @virginmedia
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
@denman79 @virginmedia The irony is that @virginmedia are more like the Pistols -‘No point in asking you’ll get no reply’ and they seem ‘Pretty Vacant’ but ‘Never mind all that…..’ can someone please take some responsibility and ownership that seems to be sadly lacking atm
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Phil Stacey
(@PhilStace20) reported
from
Windsor, England
@virginmedia Yes still on the phone with you guys. I hope the new house owner’s not reading this as they can use my services to their heart’s content until I can provide a transferable address. Very very poor @virginmedia
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Claire Newton
(@c_vanadium0509) reported
from
London, England
@virginmedia any updates on the outage in SE London? What is the eta for resolution?
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
@virginmedia It’s more about how this can’t be dealt with online and spending a busy day trying to get to talk with someone who actually can help. #Disgraceful #expectedthis
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Chris Green
(@chrisgreen) reported
from
Hillingdon, England
It’s now 23 days since I suffered a total loss of all @virginmedia services. Virgin Media has done NOTHING to repair it, provided ZERO proactive updates, LIED repeatedly to me about when it will fix things, I’ve spent 7hrs & 53mins on the phone chasing for information #epicfail
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia They said this issue is affecting my connection as I seem to be connecting to 5 something not 2.4 ghz can anyone help.
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Sarah Merry
(@skmerry) reported
from
Esher, England
@virginmedia Need to speak with someone about charges you are billing me for on an account that was cancelled in May. I’ve had no luck with your customer services.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….
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Christine
(@LiveArtLondon) reported
from
Eton Wick, England
TERRIBLE timing @virginmedia! No internet and down till tomorrow!!!?!?!?!?!
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Dom O'Riley
(@domoriley) reported
from
Esher, England
@virginmedia Everybody in your company said it should be brought forward then no one calls back and I have to ring to find out nothing is happening .. resolutions team have actually sent a response which is untrue and basically ignore me.. very very poor service @virginmedia
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Raymacuxbridge
(@raymacuxbridge) reported
from
Chalfont Saint Peter, England
@virginmedia just moved house and the internet services are terrible. No update from your team on how long the outage is going to be? Any update in the Chalfont area?
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Steve Towner
(@Steve_Towner) reported
from
Iver Heath, England
Just moved house, @virginmedia are the worst to deal with. Waste of space. Gave them plenty of notice. Supposed to connect day after moving. Failed, want another 3 weeks. Refuse to help. What am I supposed to do?
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Raymacuxbridge
(@raymacuxbridge) reported
from
Chalfont Saint Peter, England
@virginmedia you’ve just put my monthly bill by £5 for something which your online advisors said was free. Worst customer service ever!
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
@virginmedia Thanks I’m currently doing this now. So on the ‘phone once again for around an hour and been passed over and back and STILL no outcome a d still holding. Just waiting for the line to go dead as previous. When does a customer give up and just leave this shower for good?!?!?! 🤬🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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PKMX #BlackLivesMatter
(@_PKMX) reported
@newschambers @VirginMediaNews Richard Chambers please let me be a video editor for Virgin Media I have no professional experience yet but how the hell am I supposed to gain experience when you need to already have experience to get that experience please help me Richard
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Charlie
(@charboy_01) reported
@virginmedia Virgin. You are really starting to get on my nerves. I raised a complaint a few weeks ago. Trying to call up now and your ending every single one of my calls when I go through security!! It’s not on!
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#FreeThoseInNeed
(@aysha_happy1) reported
@virginmedia Nah you're just a bad company as it is
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Josh whitby
(@OMGITSJOSHHH) reported
@virginmedia Just pushing the time of the fix back when it get close to the time of it being fixed isn't really trying it's being lazy, it shouldn't take this long, and still we have no idea when it will be done
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Will L-J
(@WNJ85) reported
So Virgin Mobile is an MVNO using the @EE network... however @virginmedia and @O2 are merging; soooo does that mean current Virgin Mobile customers (like myself) will be moved over to the O2 mobile network? #VirginmediaO2
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~Heaven Dandy~
(@heavendandy) reported
@virginmedia @Irinarire John - I’m also in Lambeth and internet wifi is down. When will you have this fixed please? Lots of us are working from home so wifi needs to come back ASAP please.
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Sarah Morgan
(@SarahDiamond85) reported
@virginmedia £99 just feels a bit excessive, I was expecting to pay something but this is the first time I will have called virgin media out in the 5years I’ve been a customer.
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Lisa Andradez 💙
(@AndradezLisa) reported
Appalling service from @virginmedia charging a ridiculous fee to get out of our TV and broadband contract when they cannot provide the same service at our new address... Disgraceful!
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Peter Wiffen
(@PeterWiffen) reported
@virginmedia John, I have just spoken to Joseph but he could not tell me how much was owed. I have personally paid £100 which will hopefully restore her service. I am disappointed that your colleague promised they would not cut her off last week and that the letter promised gas not been sent.
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Matt
(@mattvahiboglu) reported
@virginmedia Yes. Service status > your test > that message.