Virgin Media Outage Report in Windsor, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Windsor, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Windsor, England
The most recent Virgin Media outage reports came from the following cities: London, Feltham, Woking, Watford, Walton-on-Thames, Slough, Bushey, Greenford, Camberley, Isleworth, Twickenham, Northolt, Uxbridge, Harrow and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Feltham |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Windsor, England
Latest outage, problems and issue reports in Windsor and nearby locations:
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia I’ve called, but that provided no help. I was told I’d get a callback from a team closer to the issue in 24 hours - which has since passed. Honestly, not a good start and I’ve not got service yet!
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Tim Kirkby
(@rebmit1) reported
from
Hillingdon, England
@virginmedia broadband down yet again.... Area 14
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I want to cancel my mobile contract. How do I do this?
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia All fine now - but TBH we're probably going to cancel. Our contract is up its going up from £70 to £85/month. To sign a new deal is a £82. Your offer to new customers is £45. I can't be bothered with this hassle every few months so am looking at sky. Thanks for checking though 👍
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Dr Nick
(@czar_nik) reported
from
London, England
.@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin
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Dave Saunders
(@DavidoffDonut) reported
from
Hillingdon, England
On phone to @virginmedia ... ‘You don’t have to wait, you can go to our website to help fix the problem’ Right, the same website that’s telling me there is no fault & that my equipment is working fine despite having no internet for over 24hrs. NEVER join VirginMedia.
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Eddie Seber
(@turboeddie08) reported
from
London, England
Virgin TV GO app down @virginmedia
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MinMon
(@MinMon76) reported
from
Egham, England
@virginmedia what a pile of crap. Seriously not only have you failed to send bags for me to return your equipment but you’re still billing for a service I cancelled in February!?!? How inept are you?
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Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia The only detail I’ve had is as follows and it’s hardly detailed. Please can someone tell me what is the issue and where, with timescales. “Hi, it's Virgin Media here. The installation is kept on hold due to construction issue.”
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I need a new sim sent to my new address. Haven’t been able to speak to anyone and have no service on my phone. Can someone get back to me.
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Stuart Robson-Frisby (Ivanti)
(@StuRobsonFrisby) reported
from
Yateley, England
@virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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RobinShaw58
(@RobinShaw24) reported
from
Harrow Weald, England
@virginmedia We’ve been having intermittent problems several days a week even after receiving a new router
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Robin Conway
(@rockyrobin1982) reported
from
Bracknell, England
Hey @itv and @virginmedia. Could you please highlight the #WeMakeEvents campaign along with your footage and advertising of V festival coverage? As without support there won’t be another one to broadcast. #lightinred
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Dr Nick
(@czar_nik) reported
from
London, England
@virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!
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Marc
(@MarcCarro11) reported
from
Rickmansworth, England
@virginmedia are you for real? Jj Please can you confirm who I should contact to process this request? Also listen in to the call I connected with earlier. Would love to hear your thoughts on that customer service lady who could not be arsed.
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aka13
(@Aka13K) reported
from
Hillingdon, England
@virginmedia all services down for me in UB10 after the thunderstorms an hour ago? Any updates on what’s going on? Your website says all is well but clearly not as I hv no signal on TV or Broadband since 12.15pm
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Tayla Welch
(@TaylaWelch) reported
from
Maidenhead, England
Internet is down... @virginmedia what’s going on 😓
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andee Byford
(@BobCratchitt) reported
from
City of London, England
@virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.
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Maureen
(@OMSC76) reported
@virginmedia Thanks for your response l. The Web keeps dropping.(TV) Netflix, Alexa). There's interference on the phone line. Approx every 15 mins this happens. Immediate neighbours have no issue. However they appear to have more recent virgin hubs than we do.
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Dansho
(@zensho_yusho) reported
@virginmedia 1/2 hi, during my install setup, the engineer didn't have enough equipment with him. He was missing 1 mini box. He said he would raise a request for someone to come and install it at a later date. Its been 4 weeks and I've heard nothing, several calls to customer...
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Andee Byford
(@BobCratchitt) reported
@virginmedia Can you confirm if using your troubleshooting app to register the fault and booking a engineer is considered as registration for the loss of service?
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Laura Mcdonough
(@LauraMcdonough8) reported
@virginmedia how long will the tv be down in b34 area. Can’t speak to anyone my aunt has had no TV for days now. Communication is trouble!she lives alone and is very poorly
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Stevie75
(@Stevie75101) reported
@virginmedia It was fixed last week, now having the same issue again. Haven’t reported it yet as I don’t have the energy today to talk to your faults team. You never fix the issue properly, it’s not a proper service you are providing for people’s money.
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nikki mellor
(@nikkimellor4) reported
@virginmedia This is after disconnection. They keep saying I am still with you. I'm not. Being threatened with the bailiffs is awful I need to get legal help against Virgin
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Tonino Giancola
(@Tonino_Giancola) reported
@virginmedia Yes that has happened, but someone I know has the ability to make use of the phone socket and any extensions that the old phone line made use of, that what i would like to do too. The issue is he was helped by an engineer at his home, where as customer service want to charge me.
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Michelle Rollinson
(@Evans__Michelle) reported
@virginmedia Theirs a surprise! Really think Virgin should look after customers better! Technical services are still unable to fix the issue! If it’s an additional service then should not be advertised as part of your package to use when your TiVo box is down or not available as you can’t!!
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Tabitha Penman 💙
(@TabbyLavi) reported
@virginmedia hi, my TiVo box isn’t working nor are any of the devices plugged directly into the internet router (our CCTV, playstation etc). Have tried re plugging in wires etc, can you please advise what can be done to fix this? Thanks :)