Virgin Media outages and service status in Windsor, England

Problems in the last 24 hours in Windsor, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Windsor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Windsor, England

The most recent Virgin Media outage reports came from the following cities: Walton-on-Thames, Watford, Southall, Woking, Addlestone, Hayes, High Wycombe, Northolt, Greenford, Harrow, Hounslow, Camberley, Feltham, Bracknell, and Ruislip.

City	Problem Type	Report Time
Walton-on-Thames	Internet	18 hours ago
Watford	TV	3 days ago
Southall	Wi-fi	3 days ago
Southall	E-mail	3 days ago
Southall	Internet	4 days ago
Woking	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Windsor, England

Latest outage, problems and issue reports in Windsor and nearby locations:

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 1 minute ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  ⚡️TᕼE ᕼYᑭEᖇ⚡️O Índio 🇧🇷🇬🇧🇺🇦 (@the_hyper) reported 3 minutes ago from Croxley Green, England

  @virginmedia all services are down in Watford/Croxley area! Modem with green light since 6am. Any idea??

• 
  Bowlesy (@Chateauneuf64) reported 16 minutes ago from Wokingham, England

  @virginmedia Broadband down again, 2nd week in a row. Had one day of service and stupidly canx Engineer due next day and hey presto back down we go again. 1 week wait for engineer, 1 day of BB, and now earliest slot for Engineer +1 week. Buyer beware. Typing whilst 50 mins holding with VM!

• 
  Alex Bennell (@ABennell4709) reported 21 minutes ago from Twyford, England

  @virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks

• 
  Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 21 minutes ago from West Molesey, England

  @virginmedia Yes but it just tells me to check my hub. TV has gone down as well so it looks like a cable issue and not internet. It’s not telling me anything else. Please can you check. Post code is KT12 3. And I’m not the only one !

• 
  Tim Bourne (@TimSBourne) reported 23 minutes ago from Wokingham, England

  @virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources

• 
  Mansukh (@mmpa4) reported 24 minutes ago from Watford, England

  @virginmedia Been a long term customer of Virginmedia and recently renewed contract along with O2 mobile but customer services has gone downhill. Having issues with Wi-Fi,phoned again today and was told technical support will call me by 1:30pm, but no one has bothered.

• 
  Geoff Rogers (@GeoffRogersEU) reported 32 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Rob McEwan (@robmcewan1966) reported 32 minutes ago from Finchampstead, England

  @virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.

• 
  Daniel Bonilla (@danbon1973) reported 33 minutes ago from Wokingham, England

  @virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?

• 
  Andrew Wood (@andrewlwood) reported 42 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 43 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Stephen Reid (@stephenpaulreid) reported 44 minutes ago from Hounslow, England

  @simonlevans @virginmedia I can only send you good wishes and kind thoughts. Their 'customer service' seems to redefine any expectations you may have previously held about such contact.

• 
  Andrew Wood (@andrewlwood) reported 45 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Snatch (@U2Gorilla) reported 46 minutes ago from Southall, England

  Requested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.

• 
  Andy (@1SLToo) reported 50 minutes ago from Rickmansworth, England

  Merry Christmas to all at @virginmedia who have left all of us in WD3 area with no TV or Internet for over a week (predicted) and probably longer over the entire festive period, moving to sky in the new year due to your continuing rubbish service and customer service

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 54 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 55 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  A Rintsie (@arintsie) reported 56 minutes ago from Marlow Bottom, England

  @virginmedia I am sorry but twice in 45 mins they cut me off as they did not know how to resolve the issue / easy way out

• 
  Snatch (@U2Gorilla) reported 59 minutes ago from Southall, England

  Possibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kelli Jayne Nunez (@JayneNunez11) reported 4 minutes ago

  @keithward329 @virginmedia Depends. Auto replies are usually garbage, but the real issue is no human loop. We set up Replymer to catch mentions, then still route the messy ones to a person.

• 
  Manoj Parmar (@MannyParmar) reported 5 minutes ago

  @virginmedia you’ve made no provisions for your vulnerable customers in the LE5 5AA area after a lightning strike took out comms for everyone? Your estimated time to fix has gone from 24 hours to 4th June which is over a week away! How are life line pendants going to work?

• 
  Helen Rimmer @thekindbraveleader.bsky.social (@melon_h) reported 6 minutes ago

  So @virginmedia is down again, been down since yesterday morning. We know it will last until just before the point they have to pay compensation, they will offer no apology and they give no updates. Looking at switching ASAP

• 
  O2 (@O2) reported 6 minutes ago

  @j2l_971 Hi it's us from Virgin Media O2. We're sorry about ongoing issues that you're having with your account. If you like we can look into this however we would need to do this in a private chat because we would need more info.

• 
  Liv 💚🫶🐅📚 (@LivThms) reported 7 minutes ago

  @britfoodfinder @virginmedia They had a major crash last August...thats when my issue started. After that it wouldnt accept my password, asked for a passkey which I'd never even set up, but didnt provide an option to do so even an 'Ive forgotten my passkey...' etc.

• 
  the_beeb_23 (@thebeeb_23) reported 9 minutes ago

  @virginmedia Oh, I can think you should rest easy in bed knowing that this will never happen. I on the other hand have to spend every moment of every day telling people about what a bunch of front b0ttoms your organisation is and how 5hitty sticks should be deployed to keep away from you

• 
  🌸 🙀 Teresa Cooper (@Teresacooper) reported 10 minutes ago

  I cant get downstairs to an ambulance anyway and 2 days later @virginmedia is still down.

• 
  Miles (@milesc2003) reported 10 minutes ago

  @virginmedia Hi again Virgin, why does it look like my engineer appt has been cancelled? And good to know that there is a wider issue in the area.

• 
  JCC SOUTH (@JccSouth) reported 11 minutes ago

  @rpd_pacer @virginmedia @virginmedia customer service is woeful. With them since it was Telewest. Sky are much better and have got good offers on at the moment. Only time they were any good was after a death in the family when they weren't needed anymore! Good luck.

• 
  GB Food Finder (@britfoodfinder) reported 16 minutes ago

  @FastCarr_72 @virginmedia Same issue