Virgin Media Outage Report in Windsor, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Windsor, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Windsor, England
The most recent Virgin Media outage reports came from the following cities: London, Hounslow, Slough, High Wycombe, Camberley, Southall, Harrow, Twickenham, Uxbridge, Sudbury, Feltham, Northolt, Bracknell, Walton-on-Thames and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Windsor, England
Latest outage, problems and issue reports in Windsor and nearby locations:
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Really need to consider my options and look at other service providers - ongoing intermittent service for a week now and keep getting fobbed off by you CSA's - I think you may want to consider reviewing your customer services. #badcustomerservice #virginmedia
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Transfer, he moved today so is really panicking that he cannot contact anyone. I can’t even check if the service will be available in his new home
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Proposed resolution time is 16h00 - so service has been out since 10h30 and I work from home...
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Cannot access my account online, forgotten my security question so cannot call, it’s my elderly dads account I set up for him. He moved today,none of your staff will help me as I don’t have the answer. He has now moved, has no contact to outside world, please help!
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia you really don't understand the concept of customer service
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Not impressed, area service is restored but my service is still down. Engineer booked for Tuesday - do you really call this service!!!! I seem to have ongoing issues with Virgin Media - seriously considering changing my provider.
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Stuart McGlone
(@semcglone) reported
from
London, England
@virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia holding on so long to talk to customer services that my home phone is out of charge! No wonder I want to leave them. Would not recommend at all.
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Haston Oliveira
(@HastonOliveira) reported
from
Hounslow, England
@latoyaestella @TalkTalk @virginmedia and Sky’s customer service are better and no drops of speed I hear. That’s who I’ll be going to when I get rid of this rubbish (TalkTalk)provider and their service!
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia I'll just cancel my direct debit
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@UxbridgeLord @marxistniklas @Jim27371416 @DansTweeterings @jeremycorbyn @virginmedia There'll be nothing stopping you from buying it in the future. Not sure what your issue is with a policy that gives other people something you don't want, and which doesn't cost you anything.
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia deny one of the passwords I gave is correct. Their systems are appealing. As is customer service. Don't use Virgin Media. No good reasons for why their practices are in place.
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Athletics Statto
(@athleticresults) reported
from
Southall, England
All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!
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Mark Donovan
(@DonnyNo6) reported
from
Burnham, England
@virginmedia absolutely shocking that a supposed valued customer has to now wait six weeks for a sizeable refund. #virginmedia #shocking #poorservice
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia I want to cancel my broadband. I cannot contact you. I've been kept waiting so long my phone is out of charge. The password you sent me is not accepted. You are the most incompetent company I've dealt with in years.
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Service outage AGAIN, this is now starting to become ridiculous... when will I start getting a reliable service!!!! This is not what I pay for @virginmedia
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia just love paying for services which I'm not getting! Seriously sort it out or I will be going elsewhere. No tv, no internet your service is an absolute joke!
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Man of Vision
(@qshahawan) reported
from
Hillingdon, England
@virginmedia very poor customer service asked to down grade service as no longer in contract after spending 30 mins. All done. Get an email nothing changed back in contract called back 40 mins on hold then agent hung up. Called back again office closed Very bad service.
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Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@virginmedia I ring and get hung up on after being on hold for 6 minutes. I just want what I was offered on Friday. I am not very happy with the customer service I am receiving at the moment and will just walk away. I have been a customer for 10 years and get no perks just bigger bills
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Chels Daft ⚽️
(@ChelsDaft) reported
from
Egham, England
...the fact that it has taken me 30 minutes to get to this point in the first place is ridiculous. Dear @virginmedia I suggest someone from the UK who can deal with my complaint makes contact with me ASAP. Please note, over 33k followers can see this.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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chlo
(@chlodolmio) reported
@virginmedia The customer service is appalling. If I do not have connection by the end of the day today then I will be leaving Virgin Media and I’ll be sure to tell all friends and family to avoid the service at all costs.
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SSGR
(@GazRobinson1) reported
@virginmedia My son in the room where the router is has connection but the rest of the house is none existant. Check my history... I’ve had long standing issues. I’m fed up
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Paul Yates
(@bdipauly) reported
@virginmedia Power outage so apparently I have to put up with WiFi dropouts “every other day” and that’s tough ****. I am not paying £40 a month for every other day service. That’s pretty naff. Post code is IG11 9AZ if you wanna check. Thanks.
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ccara
(@ccara) reported
@virginmedia Well considering I can't get access to there I've no idea. Last straw in reality, replacement box is a dud, I had to buy a €30 adaptor to get it to work on tv. Quality is appalling. No word from anyone when I sent in a complaint
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Levi
(@ZomeDash) reported
@virginmedia There is an outage. It's a weekly thing at this point, sometimes multiple times a week, but never for 48 hours at once so zero compensation
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Levi
(@ZomeDash) reported
@virginmedia Is there a similar fix for broadband service constantly going down for hours at a time?
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N
(@envyas94) reported
@virginmedia hi, my grandma is having constant issues with her tv picture, I have checked the cables and also reset the tv box but she’s still having the issue, the picture will freeze and she gets green squares, I’m not sure if it’s the tv or the virgin box
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Sam 💍
(@sampixeldot) reported
@virginmedia internet has gone down in SK11
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Flt Lt Ted Arinze ret ex-RAF
(@tedthed1) reported
@battleaxeBrit1 @DefundBBC Once my virgin media expires I’m going to cancel and just use my subscripts to Netflix and disney. Time to end the bbc never watch it anyway.
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kate stone
(@katestone4) reported
@virginmedia There is no problem viewing the channel (sky one) but when trying to watch catch up I can only watch selected episodes of The Flight Attendant” ep 2,6 and 7 say we are not subscribed.