Virgin Media Outage Report in Windsor, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Windsor, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Windsor, England
The most recent Virgin Media outage reports came from the following cities: London, Hayes, Walton-on-Thames, Woking, Slough, Watford, Bushey, Feltham, Addlestone, Hounslow, Ruislip, Camberley, Greenford, Isleworth and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
TV | |
| Hayes |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Windsor, England
Latest outage, problems and issue reports in Windsor and nearby locations:
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James Baroque
(@jamesummer2) reported
from
Esher, England
@JustMeBeingMe4 @virginmedia Use Bt WiFi and hub, I'd never touch Virgin with the hairy swindler !!
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@virginmedia It is all plugged in but every day when it gets hot it stops working and does not come on till the late evening and in the morning it’s the same back to not working
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ruthless
(@chopper2fit) reported
from
Bracknell, England
@virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.
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SassyElo
(@Elobeid82Sausan) reported
from
High Wycombe, England
@virginmedia No interest connection in High Wycombe. Please advise on when the issue will be resolved.
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John David
(@johnedavid) reported
from
Egham, England
I’ve been a @virginmedia customer for years, and now feel foolish for suggesting that my wife and daughter use Virgin after their contract with another company expired. Not sure I can face contacting them again tomorrow. #completelashup #awfulservice #virginhatescustomers
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ed moses
(@edmoses) reported
from
Harefield, England
@LouLouMason @JolyonMaugham @virginmedia I have had that issue all though lockdown.
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
@virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?
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Russ
(@rusblake) reported
from
Hillingdon, England
The real breaking news would be if they didn’t go down for a solid 3 months.... this ‘news’ seems to be be every other day #virginmediadown #virginmedia
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Paul Bowsher
(@boffbowsh) reported
from
Wokingham, England
Virgin Media down again today. Getting increasingly tempted by FTTPoD.
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@JustMeBeingMe4 @virginmedia #virginmedia are trash at the moment. They're customer service is non existent.
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@JustMeBeingMe4 @virginmedia Glad I'm furloughed, if I was working from home I'd be screwed. Their network hasn't gone back to normal since the national outage last week. Obviously something is down and can't be repaired. They're text conversation customer service covers up the fact they're partially reopen.
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Gee Darguzas
(@mrgeemore) reported
from
London, England
I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
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John David
(@johnedavid) reported
from
Egham, England
Outraged! Spent 1 hour on the phone trying to sort out an order for two @virginmedia mobile phones. On top of 2 hours yesterday. Still not resolved, and can’t cancel the order without passing me on to a third customer service agent. Worst service ever! #virginhatecustomers
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Lawrence Hooker
(@goonerlgh) reported
from
London, England
@virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...
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Viv Burrows
(@VivBurrows) reported
from
Lightwater, England
@virginmedia Pitifully poor, would never recommend them to a business
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@JustMeBeingMe4 @virginmedia He was for the many not the few and what's more Black People joined Labour because they could feel his sincerity. Now Keir begging us not to leave because he kneeled one day and called us a moment the next. Corbyn never needed a focus group and 72 hours to know right from wrong.
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ShieldWall Cybersecurity
(@ShieldWallCybe1) reported
from
West Molesey, England
@virginmedia down on Surrey ....what's going on ?AGAIN!!! How many times this year now?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin
(@HiMartinHere) reported
@virginmedia Hi I’ve been on hold to you for an hour because YOUR service status says broadband is fine in my area, but mine isn’t working at all. Can you process a refund for the cost of the call. 25p per minute and no answer. No internet.
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Fumei
(@hunter_fumei) reported
@virginmedia I tried, was on hold for over half an hour and then got hung up on. Support isn't exactly reliable
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mark palmer
(@MaverickMark) reported
@virginmedia Broadband down several times in last few hours. 20-30 times down a day for month. Over an hour to get through on phone and then dropped twice. Call up to cancel and that option terminates call and asks me to call back. I want to leave please arrange.
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Claire Parker
(@Claire_Guiney8) reported
Tried contacting @virginmedia re moving home all weekend. Chat line so busy it transfers you to textbot. 20 minutes on textbot to tell me no virgin at new home. Phone line takes my details including password then says its too busy to talk to me. I’m moving on Thursday. Help! #
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ice
(@jfk9877) reported
@virginmedia hi my broadband keeps going down how to a report an issue to you guys on the website?
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mark palmer
(@MaverickMark) reported
@virginmedia no resolution and no ability to get through on any channel. promised calls not made. a month of this and broadband down 20-30 owtimes a day. How does a customer get get treated like one? dont hide
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Alexis Taylor
(@captainalexis) reported
@virginmedia And how do I do that? Your app has details as that’s where I’m getting my lack of service updates from.
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Joanna Jagiello
(@JoJagiello) reported
@virginmedia So you are happy to just leave it at that? You think its acceptable to let a customer try all these channels, daily, over and over again for weeks on end? Would you be happy with that? I doubt it. And this is why I believe you are simply taking the micky out of me.
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A MELANATED GOD ♉️
(@ejiroSAfe) reported
Every ******* day the WiFi in this house is **** I AM OVER ITTTTT you know what yeaahhhh @virginmedia are ***** HOLES absolute ******* PRICKS cause we’ve been calling about the WiFi you man say “take the plug out and put it back in” like I’m actually loosing my mind over here
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Andrew Robson
(@roband67) reported
@virginmedia Sadly not, states no service issue