Virgin Media Outage Report in Windsor, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Windsor, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Windsor, England
The most recent Virgin Media outage reports came from the following cities: London, Hayes, Egham, Hounslow, Twickenham, Southall, Camberley, Slough, Watford, High Wycombe, Addlestone, Bracknell, Northolt, Ruislip and West Molesey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hayes |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Windsor, England
Latest outage, problems and issue reports in Windsor and nearby locations:
-
Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
@virginmedia any idea how long the broadband is going to be down?
-
Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Nope. No one has contacted me again, which is pretty much what I expected. If you want to come and do the outside work and fit the cables you’re more than welcome to. But my Sky broadband is being installed Wednesday so and I’ve tried to cancel my contract 3 times now so I’m done
-
Mike Neale
(@Mike_E_Neale) reported
from
Hillingdon, England
@virginmedia I have managed to add my wife's name to our electricity & water bills without a problem & know it is possible with other companies. It must be possible - it is perhaps just the choice/policy of Virgin to not allow this. Is there an email/tel I can contact to take this further?
-
Chivers67
(@Chivers67) reported
from
Addlestone, England
@virginmedia All I’d like is to change my package, I press all the right buttons but you don’t have the right person on the other end of the Line. Poor show!
-
Martin COYS
(@Dusty19646) reported
from
Hillingdon, England
Anybody else have problems contacting Virgin Media about broadband issues, waited on phone for an hour yesterday then said other person has hung up? Is it because I have been a customer to long and should charge my whole TV and broadband package.
-
Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Why has it been so difficult to cancel. When I ring up your helpline why does the person who answer have no idea what they’re doing?!
-
𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Yes after a 5 hour outage during a key work time did me it came back up. But I’m more disappointed in the delay in customer service response time.
-
Mike Neale
(@Mike_E_Neale) reported
from
Hillingdon, England
@virginmedia Thanks for responding. My wife and I need several different proofs of address for a visa application so we really need it written down. Is there no way this can be produced?
-
Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia I’ve phoned up twice to cancel and you sent me a £5 off voucher so that clearly hadn’t worked. No one has responded to my message either so that’s not looking great either
-
𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Hey, my broadband is down. Your website says there is a known service issue. Can you advise when it’s coming back up, as I’m working from home and need access.
-
KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia nobody has rang me back, how can I get someone to contact me please? Having such a bad experience! You also increased my cost BEFORE my new contract even started!
-
mike
(@mikeperrin58) reported
from
Egham, England
@virginmedia Yes I have tried this but it keeps saying incorrect details and we are not the only people with this problem
-
Matthew Carter
(@matthewcarter7) reported
from
London, England
@Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!
-
nando
(@locotraveller) reported
from
Windsor, England
@virginmedia hi engineers did a bad job outside my property. The cables are messy and exposed.
-
mike
(@mikeperrin58) reported
from
Egham, England
Anybody else having problems contacting Virgin Media now they have put their prices up
-
Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
@virginmedia I reported this over 24 hours ago, after doing your test I have an appointment for Saturday!!!! That’s not a good service, please come back with a better solution
-
Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia No change to devices being used, it starts to slow down from 500 to 30 between 9-11pm then nothing at all for around 30mins then back up.
-
linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia Thanks couldn't help and I have stopped waiting. All I wanted to was change my password as I had forgotten it 🙄😕😔
-
Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Yes and I’m still in a queue waiting for a response. I really don’t understand how this is so difficult. I just want to cancel my contact for a service you’ve lied to me be about being able to supply.
-
OD
(@Olivia121994_) reported
from
Harrow Weald, England
@DanGSells @virginmedia Their customer service is one of the worst things about them, seem to have used covid as an excuse to go awol. Luckily their Internet speed just about makes up for it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Alex
(@ae_leech) reported
@virginmedia what’s going on in BR5? broadband dropping all week, making it impossible to work. No warning and I suspect you’ll never provide any compensation.
-
Ange Smith
(@AngeSmi95081081) reported
@virginmedia what is happening please? No internet since 4:44pm on Monday 21/11/22- fix time keeps getting put back and now to fix time is available? In the Leeds area West Yorkshire
-
Ange Smith
(@AngeSmi95081081) reported
@virginmedia That there is a problem you are trying to fix- no time for completion
-
🌻 kezz 🌻
(@xteamxdramax) reported
@virginmedia They said a technician for inside the house, I told them that it wouldn’t be the right appointment but they insisted that they would be able to fix it after I explained to them that it needed to be a repull appointment twice
-
Dannybear
(@dannybear83) reported
@virginmedia I have it tracked it… it said to give you guys a call.. I have called 3 times now and they get confused and hang up… yours calls are recorded you can listen back you obviously hear them hang up.. I’m getting no where.. I’m so pissed off.. i have what app, emailed and called
-
Richard Borrowdale
(@Richard_1B) reported
@virginmedia Great. So shall I just open a webchat at 3pm or do I need to click a link? I hope it’s more helpful than phone customer services, who refused to help, promised to transfer me to someone who could and then cut me off.
-
🇬🇧【ЯłϾФツ 𝕧𝕒𝕟 Ꮸȏℓαƙ】🇳🇱
(@R301CO) reported
@virginmedia A late payment charge, out of principal I have not paid the late payment charge and manually paid my service amount, this has then resulted in more and more and more charges and is now disconnected even though you forced me to pay 55% more only a matter of weeks ago…..
-
Matthew Ewers
(@MatthewEwers) reported
@virginmedia Hey, the complaint is going well, just had an email and the proposed resolution is a Wi-Fi pod?! How does that give me access to My VirginMedia or any hope anyone actually knows what they're trying to fix?!
-
Dannybear
(@dannybear83) reported
@virginmedia A list of things 1st, I was called and offered a new package o2, tv, 500mb for £40 a month, the caller didn’t tell me that O2 would do a credit check on my account, this check cause my credit score to go down -37 point confirmed by Experian, it’s stop me from financing a new car
-
Bernard
(@Bernard02034167) reported
@virginmedia It’s your customer service department that needs help, Goggle trying to leave Virgin Media and you’ll see thousands of complaints.