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Virgin Media outages and service status in Blackwater, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Blackwater, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 18, 3:45 PM GMT+1.
  • 61% Internet (61%)
  • 23% Wi-fi (23%)
  • 10% TV (10%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blackwater, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Blackwater, England

The most recent Virgin Media outage reports came from the following cities: Reading, Guildford, Camberley, Fleet, Aldershot, Warfield, Windsor, Chertsey, Yateley, Wokingham, Farnborough, and Bracknell.

CityProblem TypeReport Time
Reading Internet 2 hours ago
Guildford TV 4 days ago
Guildford Internet 5 days ago
Camberley TV 5 days ago
Fleet Wi-fi 6 days ago
Reading Internet 7 days ago

Nearby cities with recent reports

Guildford

2 recent signals

4 days ago
Reading

1 recent signals

2 hours ago
Camberley

1 recent signals

5 days ago
Fleet

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Blackwater, England

Latest outage, problems and issue reports in Blackwater and nearby locations:

  • LiveArtLondon
    Christine (@LiveArtLondon) reported from Eton Wick, England

    TERRIBLE timing @virginmedia! No internet and down till tomorrow!!!?!?!?!?!

  • TheBadgerG
    Thom Gibbons (@TheBadgerG) reported from Farnborough, England

    @virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.

  • a3racer
    Chris C (@a3racer) reported from Wokingham, England

    @virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?

  • MikeBiscoe1
    Mike Biscoe (@MikeBiscoe1) reported from Reading, England

    If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month

  • leaver_sharon
    Sharon Leaver (@leaver_sharon) reported from Bracknell, England

    @virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor

  • kqbrain
    Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

  • kirstyrosenunn
    Kirsty Nunn (@kirstyrosenunn) reported from Guildford, England

    Hey @virginmedia @virginhelp can you have a look at your wifi service in the Guildford area? It’s been patchy for weeks, now have had no connection on any device for the past 24 hours; as someone who works and studies from home a lot, this is quite worrying and frustrating

  • nenevall
    derrick mulvana (@nenevall) reported from Reading, England

    @virginmedia @OfficialRandL reading festival, the virgin media mobile network is on its knees with no internet connection across most of the site.. sort it out.

  • kqbrain
    Khurram Qayam (@kqbrain) reported from Reading, England

    We have issue with #HGVdrivers but why @virginmedia broadband had issues for the last few days in RG6 area. Pretty bad service. @Ofcom

  • WashedBatch
    Nick Batch (@WashedBatch) reported from Guildford, England

    Does anyone know a broadband provider which does same day setup Or fast setup? Virgin media keep letting me down with it and have useless support…

  • MikeBiscoe1
    Mike Biscoe (@MikeBiscoe1) reported from Reading, England

    @virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive

  • Tom38971529
    Tom (@Tom38971529) reported from Wokingham, England

    @virginmedia Well I would speak to a member of the team but always get the call cut short and I ask for a call back if the line goes dead. Twice yesterday ot happend Nd never got a phone call back

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    ‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!

  • psjarlo
    _jarl_ostensen (@psjarlo) reported from Guildford, England

    Since so many of us are working from home it would be nice if network maintenance could be done over night, to minimise disruption...@virginmedia

  • psjarlo
    _jarl_ostensen (@psjarlo) reported from Guildford, England

    @virginmedia Service status is all green, which is wrong because there is known maintenance work happening. My point is that planned work should happen over night to reduce impact.

  • CRJG_
    Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CRJG_) reported from Bracknell, England

    Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account

  • Chateauneuf64
    Bowlesy (@Chateauneuf64) reported from Wokingham, England

    @virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks

  • robmcewan1966
    Rob McEwan (@robmcewan1966) reported from Finchampstead, England

    @virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.

  • Geordiesbird
    Alyson Leitch (@Geordiesbird) reported from Wokingham, England

    @virginmedia is there an outage in Woking? No WiFi at all for 2 hours so far. 😫😫🤬

  • P4TTL
    Patrick Smith (@P4TTL) reported from Chertsey, England

    @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mark240868
    Mark (@mark240868) reported

    @virginmedia why is the sky sports + red button not working correctly

  • ersaztly
    kim 🥀 (@ersaztly) reported

    Virgin media WiFi ******* sucks it’s been out since yesterday

  • wfc2000uk
    pat (@wfc2000uk) reported

    @virginmedia @_hayleighhxo They turned into a shambles of company I had no broadband for week, and they offered was £40 , so told them I’m not renewing in may, wanted £700 to leave now. I would not recommend them , been with them since 2009. They are awful company now.

  • jlj060453
    john johnson - RESTORE CAPITAL PUNISHMENT (@jlj060453) reported

    Can you believe it, Virgin Media red button not working on the first day of the football league season! Must do better

  • LiamBolger7
    Liam Bolger (@LiamBolger7) reported

    @virginmedia @Smallworth_xx @virginmedia state on the MyVirginMedia up service page that they are working on it as quickly as possible and the estimated fix is by 11:08am on 28th August. Even if that was a typo the 18th would have been comical as it was. £108 per month + the right to add in year increase!!!

  • emma_tr4_rhinos
    emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported

    @_hayleighhxo @virginmedia It's stupid ruined it last night cudnt watch cas vs hull let's see wt next games like thank god St's wakeys not on the red button hate to think what other two games are gonna be like useless

  • ScottishGamer74
    Deano (@ScottishGamer74) reported

    @saltyy_savage @virginmedia Never had any issues with BT Fibre. Yes speeds weren't the greatest but never any issues. Missus wanted faster speed, we have has so many faulty hubs, and keep losing Internet. Hope you get it fixed bud.

  • color4d
    C4D 🦅 #CPFC (@color4d) reported

    @GazzaAdams @virginmedia I've had them twice at two different addresses. They Internet was ALWAYS up and down. So unreliable. Never again.

  • RHawkins05
    Richard (@RHawkins05) reported

    @virginmedia yet again your service doesn't live up to the advert, £90 per month and yet again the interactive services don't work.......

  • KevvyJ63
    KevJ (@KevvyJ63) reported

    This is a set ‘bot’ message that just replaces the name each time….. if @virginmedia can ‘bot’ people and respond ‘so quickly’, why’s it taken a WEEK to sort the same issues as last weekend. Shite service that we’re paying top dollar for!!