Virgin Media

Virgin Media Outage Report in Blackwater, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blackwater, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Blackwater, Hampshire, England 09/06/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Blackwater, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Reading, Godalming, Windsor, Camberley, Bagshot, Guildford, Datchet, Chertsey, Aldershot, Farnborough, Bracknell, Fleet, Woking, Ascot and Wokingham.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomGodalming Wi-fi
United KingdomReading Wi-fi
United KingdomWindsor Internet
United KingdomCamberley Internet
United KingdomReading Phone

Community Discussion

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Virgin Media Issues Reports Near Blackwater, England

Latest outage, problems and issue reports in Blackwater and nearby locations:

  • vikingmarta89 Marta (@vikingmarta89) reported from Reading, England

    @virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !

  • BagshotTwit Paul Austin (@BagshotTwit) reported from Camberley, England

    @virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?

  • mikeperrin58 mike (@mikeperrin58) reported from Egham, England

    Anyone having trouble with Virgin media broadband or is it just me ?

  • DawnFabbricatti Dawn Fabbricatti🇿🇦🇮🇹 (@DawnFabbricatti) reported from Reading, England

    @virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.

  • Vibroseis Kelvyn Taylor (@Vibroseis) reported from Egham, England

    Virgin Media is down, so guess I’ll have to spend my leave reading books and playing guitar.

  • paulineayres PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    @virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains

  • KathyMck1962 Kathy mckenry (@KathyMck1962) reported from Reading, England

    @virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?

  • EmsAlice Ems ☾ (@EmsAlice) reported from Bracknell, England

    @virginmedia We managed to get through to your team on the phone yesterday and they said they will call us back. It started working again yesterday evening but it’s an on and off problem we have had for weeks so needs looking into properly which I hope will happen soon.

  • WakeFireplaces Wakeford Fireplaces (@WakeFireplaces) reported from Send, England

    @virginmedia Getting a new/replacement Hub, existing one keeps turning off/resetting. Call lasted 50 mins, 6-7 mins was chatting to someone, until put on hold again. Gave up.... shocking service!!

  • drewalmighty Andy Routledge (@drewalmighty) reported from Egham, England

    Hey, @virginmedia, your customer service is abysmal. After being told you can’t install an internet connection until end of the month at my fiancé and I’s new address, you then hang up on us three times when we try to cancel our subscription. Feels like you’re running a scam.

  • BobBeveridge1 Bob Beveridge (@BobBeveridge1) reported from Reading, England

    @virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?

  • gonnella Pete (@gonnella) reported from Woodley, England

    @mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.

  • EmsAlice Ems ☾ (@EmsAlice) reported from Bracknell, England

    @virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?

  • BagshotTwit Paul Austin (@BagshotTwit) reported from Camberley, England

    @virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.

  • gregemmerson_ Greg Emmerson (@gregemmerson_) reported from Reading, England

    @virginmedia Completed the tests with the app, one room poor coverage

  • paulineayres PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    Omg @virginmedia the worse service you could possible get 😡

  • wmatthew Will Matthews (@wmatthew) reported from Fleet, England

    @virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow

  • TheonlyJonesy Martyn Jones (@TheonlyJonesy) reported from Fleet, England

    @virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!

  • paulineayres PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    @virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔

  • ambreenfarooq15 A (@ambreenfarooq15) reported from Reading, England

    Virgin media is sooooooo ******* ****

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Bestheadkase Neil Gardner (@Bestheadkase) reported

    @virginmedia Hi. Thanks for replying. It's nothing to do with local issues, it's the speed I'm getting on my router every day since it was installed. I'm getting nowhere near the 1 gigabit connection I'm paying for. Please get this sorted out and advise what compensation you'll be giving me.

  • boomstick79 Lou (@boomstick79) reported

    @virginmedia Interesting that someone picked up relatively quickly when I wanted to cancel your services last week 🤔 kind if wish I hadn't renewed now 😤

  • LittleNoonan Stacey (@LittleNoonan) reported

    @virginmedia This is just stupid now. I have called repeatedly, go on hold for over an hour, it cuts off, text service says will contact me in 4 hours, it’s been two days. How do you suggest I get the help I need??? Nothing you say is helping me. Terrible

  • jamrockfcvets Jamrock Vets FC (@jamrockfcvets) reported from Ealing, England

    @MendingTheGap @virginmedia Hello Sir , I have wasted 2 hours trying to ring them . If you wanna signed up you are speaking to a member a staff in less then a minute, try and cancel different story all together,serious go with SKY who will Assit you alot better

  • danski762 Dan (@danski762) reported

    @virginmedia Unfortunately I did not, the call cut out at 1hr 40 mins and I frankly don’t have time to start the several hour waiting time all over again... I would like an engineer to come out and fix the issue - I have zero patience for another two weeks on the phone.

  • Karlaoc91251202 Karlaoconnor (@Karlaoc91251202) reported

    @virginmedia is your tv app not working at the moment? Keeps saying channels aren’t available!

  • AftabSa786 Aftab (@AftabSa786) reported

    @keane_franey @virginmedia What's going on? I am having intermittent router problems for the last week and this is not good enough. I have just signed up for another 18 months and if this is not fixed in the next few days I will cancel. Looking forward to your reply.

  • tony_dyson_ Tony Dyson (@tony_dyson_) reported

    Anyone thinking of taking up a Black Friday @virginmedia deal for broadband or phone, I truly wouldn’t bother. Might be fast when it works, but shocking reliability and awful customer service

  • Bestheadkase Neil Gardner (@Bestheadkase) reported

    @virginmedia I've messaged you countless times via the app, and nobody is taking ownership of this issue.

  • bradfranks95 Bradley Franks (@bradfranks95) reported

    @virginmedia Following my conversation with Max from the relationship team on Friday 27th November, I was assured that his superior would be in contact today to discuss my outstanding issue (COM104323869). No contact has been made. Why?