Virgin Media Outage Report in Blackwater, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwater, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Blackwater, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Guildford, Farnborough, Woking, Camberley, Egham, Fleet, Aldershot, Bracknell and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| Guildford |
Internet | |
| Farnborough |
Wi-fi | |
| Woking |
Internet | |
| Camberley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blackwater, England
Latest outage, problems and issue reports in Blackwater and nearby locations:
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.
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Daniel Saunders
(@danjsaunders) reported
from
Guildford, England
@virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia The only detail I’ve had is as follows and it’s hardly detailed. Please can someone tell me what is the issue and where, with timescales. “Hi, it's Virgin Media here. The installation is kept on hold due to construction issue.”
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Richard Endacott 🏴🇬🇧
(@enders1) reported
from
Windsor, England
@virginmedia 4 complete service failures in our area in 6 weeks, do you think this is acceptable?
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Munindra Samani
(@5aman1_m) reported
from
Wokingham, England
Yet again issues with virgin broadband. On the phone for over 25 mins - ridiculous #virginmedia #connectivity
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia I’ve called, but that provided no help. I was told I’d get a callback from a team closer to the issue in 24 hours - which has since passed. Honestly, not a good start and I’ve not got service yet!
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia Service issues would not affect the box or lack of hd
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia Paid for sky sports, not getting HD, TiVo box has issues dropping sound needing reboot and channels missing! Call me!
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Richard Endacott 🏴🇬🇧
(@enders1) reported
from
Windsor, England
Dear @virginmedia we have lost service on a Saturday night at 7pm, we were watching @DisneysMulan on @Disney for which we have paid £20. My children are very upset and your call centre is closed. I suggest you contact me urgently. Thank you
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@virginmedia So, after more than 25 years of Cabletel, NTL and now VM I have given up and am moving to Sky. VM customer service non existent, online support shocking and now I find I have to write a letter and post it to even cancel my contract. Feels like I’m back in the 80s
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amy james.
(@AmyJ1996) reported
from
Farnborough, England
Right who has virgin media tv someone help us
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Daniel Saunders
(@danjsaunders) reported
from
Guildford, England
@virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.
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GamerJamesFM
(@GamerJamesFM) reported
from
Bracknell, England
@virginmedia hi, I am trying to access my router settings page but it isn't loading. Any idea what the issue is??
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janet arias-ball
(@jjjjxxx) reported
from
Guildford, England
@virginmedia time to leave, you’re staff are wonderful individuals that spend hours trying to help your customers but at the end of the day you don’t care about your customers. Wonder what other providers are going to step in and help?
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Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
Hi @virginmedia can you please check service RG31 as all services are down, the online check confirms the status is down but only option is book an engineer for Tuesday, does that mean I can expect no TV or Internet until then?
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia stop calling me and try to sell me something i already have with you. I think your trying too hard. I already have the full package for tv that i don't use, highest available Broadband. never use the landline and 4 Sim accounts. and still. You want to zell me more!
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Tim Morgan
(@timmorgan) reported
from
Reading, England
@virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia have been on ‘hold’ for over 24 hours now, time to cancel my contract! Our box is buggered and we have missing channels, no point staying on.........
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
@virginmedia thank you for the reply... my home number is ex-directory and has been for years, how do i cancel this service please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Vepi
(@YetoLovesYeta) reported
@katspurl @virginmedia It's the same with @Ask_Spectrum they don't care I went from 65 to 75 a month and I can't even game with 2 devices at the same time lmao the United States has one of the worst internet networks but we have to pay the most like we get get load screens on instagram
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AQureshi
(@AfAQureshi) reported
@virginmedia What on earth do I need to do to speak with an individual who is able to firstly understand and secondly resolve my issue?
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Richard Bostock
(@bozlufc) reported
@virginmedia Hi, how do I get someone to call me. I am getting nowhere with WhatsApp or phone calls? Too many issues and only just signed up
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Dale Ressel
(@Resco_14) reported
@virginmedia Error code W02. Problem with signal. Also as I said many other channels are cutting in and out with signal issues including sky and BT..?
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Stuart Sinderbury
(@StupotSinders) reported
@virginmedia Well at home now and parcel was a bag of unneeded wires and as i though Internet is still not working and TV still working fine. Please help us :(
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AQureshi
(@AfAQureshi) reported
@virginmedia I've made countless calls, each lasting upwards of 1.5 hours and each time I'm given different advice. I JUST WANT SOMEONE TO FIX THE MESS YOU'VE CREATED!!!
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JoeyP1985
(@Joeyp1985) reported
Hi @virginmedia I am shocked that as a customer contacting to say I cannot afford my current price. You spend all day to offer me 5 deals all between 26%-44% higher as the best you can do. You offer new customers a price 29% lower. Why not me?
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DyfEv
(@DyfEv) reported
@virginmedia how can I get in touch with someone to raise an issue about my (incorrect) bill? Have looked at your website with no joy ...
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SUNPI🍄
(@itssunpi) reported
HONESLTY has anyone else got @virginmedia broadband soon as I stream ever I have zero upload it’s awful / They said there’s no issues. Having to change provider today 😭
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Top 5s
(@MYST3RYME) reported
@virginmedia Still having the slow speeds issues. Can you advise what next?