Virgin Media Outage Report in Blackwater, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwater, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Blackwater, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Camberley, Reading, Aldershot, Bracknell, Guildford, Wokingham, Woking, Farnborough, Egham, Crowthorne and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
TV | |
| Reading |
Internet | |
| Aldershot |
Internet | |
| Reading |
Internet | |
| Bracknell |
Internet | |
| Guildford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blackwater, England
Latest outage, problems and issue reports in Blackwater and nearby locations:
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Ems
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We just purchased a film from the media store and it won’t play - just is stuck at 0 minutes 😡 we’ve restarted our box but always have problems like this with catch up especially… not ideal when we’ve paid money to rent a film! Can you help at all?
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Peter *****
(@hoarp001) reported
from
Fleet, England
@virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?
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Haider Al-Rekabi 🏴☠️
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia There is no problem in my area. My problem is specific to my account.
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Carol Rothwell
(@CarolRothy) reported
from
Wokingham, England
@virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific
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Vito Serafino
(@vserafino19) reported
from
Farnborough, England
@virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers
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Katie Girdler
(@KGirdler) reported
from
Guildford, England
@virginmedia Spoken with someone today that has confirmed they've solved my problem. I am awaiting a confirmation email (don't hold much hope). We will see if I've been lied to AGAIN! #worstcustomerservice
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Paul Collier
(@Pablocollier) reported
from
Wokingham, England
@virginmedia Sorry but no. If you can't monitor your own service provision why should I ?
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Katie Girdler
(@KGirdler) reported
from
Guildford, England
@virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.
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GoldyMcGoldface
(@Goldy73) reported
from
Farnborough, England
@virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so
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Ged Weston
(@gedweston) reported
from
Richings Park, England
0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK
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Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@virginmedia Internet down at the moment in Woking also yesterday. Checked with my neighbours also down so is system wide
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Katie Girdler
(@KGirdler) reported
from
Guildford, England
@virginmedia brand new customer coming from sky (after bad service) and received awful customer service from you! I certainly will not be recommending virgin media.
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Callum Penny
(@callum_penny) reported
from
Fleet, England
@virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
We have issue with #HGVdrivers but why @virginmedia broadband had issues for the last few days in RG6 area. Pretty bad service. @Ofcom
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Paul Collier
(@Pablocollier) reported
from
Wokingham, England
@virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
@virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom
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⚒ JOHN TURNER ⚒
(@barrowboy78) reported
from
Reading, England
Anybody having problems with @virginmedia in the Reading area ……..?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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claire walsh
(@Walshyyy12) reported
@virginmedia Over 40 mins before she gives up and hangs up. Absolutely ridiculous. She’s so stressed and annoyed she said you could offer it for free and she’d still you turn down. You are absolutely impossible to get hold off.
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keith pinnock
(@k_pinnock) reported
@virginmedia I have spent a complete day trying to speak to someone in customer support, it's beyond a joke, Bots and online chat unresolved! Pathetic! I am cancelling my contract. Customer for over 25 years.
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claire walsh
(@Walshyyy12) reported
@virginmedia … too “add more” rather than cancel because of course you answer them because you think you’re making more money. But you don’t answer when someone wants to cancel. Anyway she got through and a man transferred after she explained she wanted to cancel and yet she’s on hold for
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philip brett
(@pbrett7) reported
@virginmedia get a manager to call me tomorrow, you incompetent bunch of ******* morons, I’ve never come across a worse customer service team in my life, you’re a ******* disgrace, I’ve missed a day of work due to the widespread incompetence of all your phone support
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@maecoloma8 @virginmedia @richardbranson I've lost a whole day's work, losing a lot of income, any more info on the Brighton outage?
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SYNTHXIII but without internet…
(@synthxiii) reported
Definitely swapping off of @virginmedia the second the contract is up; cannot be bothered to deal it going down in the night an not being able to get help until the morning…
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alex ♡’s fez || 122
(@hteodinson) reported
virgin media needs to fix up their wifi cause this ain’t it
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Elisabeth Basford / Write On Ejaleigh Blog!
(@ejaleigh) reported
@virginmedia You are quick to take customer's money and raise the bill but you can't even answer the phone and speak to customers.
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Poonam Joshi
(@PoonamJoshi_) reported
@virginmedia I need help!!! For the majority of the day we don't have internet. It suddenly comes and goes.
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Aman🔴
(@amanchana_) reported
@virginmedia fix ur wifi