Virgin Media Outage Report in Blackwater, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwater, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Blackwater, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Guildford, Bracknell, Reading, West Byfleet, Camberley, Staines, Farnborough, Woking, Egham, Fleet and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Bracknell |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
TV | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blackwater, England
Latest outage, problems and issue reports in Blackwater and nearby locations:
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?
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Marta
(@vikingmarta89) reported
from
Reading, England
@virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia having problems with internet in GU14. Will this be resolved soon
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration
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Wakeford Fireplaces
(@WakeFireplaces) reported
from
Send, England
@virginmedia Getting a new/replacement Hub, existing one keeps turning off/resetting. Call lasted 50 mins, 6-7 mins was chatting to someone, until put on hold again. Gave up.... shocking service!!
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Pete
(@gonnella) reported
from
Woodley, England
@mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!
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Kathy mckenry
(@KathyMck1962) reported
from
Reading, England
@virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?
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James McFadden 🎮
(@McFadden1985) reported
from
Camberley, England
My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.
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Andy Routledge
(@drewalmighty) reported
from
Egham, England
Hey, @virginmedia, your customer service is abysmal. After being told you can’t install an internet connection until end of the month at my fiancé and I’s new address, you then hang up on us three times when we try to cancel our subscription. Feels like you’re running a scam.
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.
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Philip Furlong
(@PhilipFurlong2) reported
from
Wokingham, England
@virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.
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Martyn Jones
(@TheonlyJonesy) reported
from
Fleet, England
@virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!
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A
(@ambreenfarooq15) reported
from
Reading, England
Virgin media is sooooooo ******* ****
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Alison Jane Wilson
(@AlisonJaneWilso) reported
from
Camberley, England
@virginmedia truly awful company stuck in the dark ages why would you trust them with broadband when after 3 months notice to quit they take full payment and then you have to apply for a refund !!! Company run by dinosaurs looking for opportunities to rip you off when leaving !
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6thdr
(@6thDr) reported
from
Wokingham, England
Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.
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Dawn Fabbricatti🇿🇦🇮🇹
(@DawnFabbricatti) reported
from
Reading, England
@virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.
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Greg Emmerson
(@gregemmerson_) reported
from
Reading, England
@virginmedia Completed the tests with the app, one room poor coverage
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Terry D.
(@toffeetezza) reported
@virginmedia No, none of those are the main issue which is the box just randomly shutting down mid program and rebooting. Have missed vital parts of programs & goals in football matches, so you can see how annoying that is from what is supposed to be state of the art equipment!
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PemJol
(@PemJol) reported
@virginmedia Nope the issue apparently is always with my *** which the automated line tells me to restart which I do. Still no joy. Even after a factory reset, which now means not a single smart device can connect to it. Brilliant
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Matt Dennis
(@MattDen82519810) reported
@virginmedia @bt_uk when will full fibre be available in my area? Fed of having daily issues with our fibre provided by @virginmedia not a day goes by where we don’t have issues and then to top it off they want to charge us more for this privilege #cantwaittochange
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PemJol
(@PemJol) reported
@virginmedia And spend another 6 hours on hold??? Fantastic business model. Trap them in. Cut service and refuse to interact with them. Like it. We are trapped. Time to cancel the direct debit then I guess. Could they put you Twitter people on the phones maybe?
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#MrsApples
(@carlyeann) reported
@virginmedia Between 12-4pm not ideal when in lockdown two young children and no Tv. Paying for a service we haven’t got!
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simon willard
(@simonwillard12) reported
@virginmedia Oh right, an area outage for the past 18 months. I’ve been with virgin for 10+ years it’s not an outage but an issue at my address. Can you get an engineer out like promised? I phoned and was on hold for an hour then the call ended on me.
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PemJol
(@PemJol) reported
Here we go again @virginmedia another morning on hold.... can’t wait. Can you play some more cheerful music. Spent 6 hours on hold at the weekend with ‘hold music to kill yourself by’ even tougher on a Monday! @MartinSLewis @hollywills please help lone parents getting ripped off
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Mark Pattison
(@mdpattison) reported
@virginmedia Hi, is there an update on this yet? We’ve bow been without our broadband since Thursday afternoon. Your postcode checker is still saying the service is fine, which is obviously not the case.
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laura marsland
(@lauzmarsland) reported
@virginmedia morning, there seems to have been a problem in our area since yesterday any ideas when we will be back online??
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Ryan
(@1Ryez) reported
@virginmedia I wanted to complain about the price increase, only renewed my contract for another 18 months. Trying to contact you on the phone is nearly impossible to get through. If your services were worth the extra price increase it wouldn’t be a problem .