Virgin Media Outage Report in Aldershot, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Aldershot come from postal codes GU11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aldershot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aldershot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Aldershot, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Guildford, Farnborough, Addlestone, Aldershot, Camberley, Bracknell, Chertsey, Fleet and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Wi-fi | |
| Farnborough |
Phone | |
| Addlestone |
||
| Aldershot |
TV | |
| Aldershot |
Wi-fi | |
| Aldershot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aldershot, England
Latest outage, problems and issue reports in Aldershot and nearby locations:
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Alyson Leitch
(@Geordiesbird) reported
from
Woking, England
@virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please
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Mitch Manning 💜💙🦁🇺🇦
(@MitchM77) reported
from
Farnham, England
@virginmedia it’s gone past the estimated 6.50pm that my internet would be up and running after 2 days of no internet. It’s still not working and you haven’t sent an update! Why is it taking so long? I want a refund!!!!!
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spookstvgaming
(@spookstvgaming) reported
from
Ash, England
@virginmedia I’m losing money fix it
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Dan O'Sullivan
(@dano_afc) reported
from
Frimley, England
@virginmedia what is going on with your customer service today????? Completely unreachable either on phone, online chat or your abysmal whatsapp service!!! Talk to your customers!!!!!!!
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Nattytude
(@nattytude) reported
from
Fleet, England
@virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks
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Kirsty Nunn
(@kirstyrosenunn) reported
from
Guildford, England
Hey @virginmedia @virginhelp can you have a look at your wifi service in the Guildford area? It’s been patchy for weeks, now have had no connection on any device for the past 24 hours; as someone who works and studies from home a lot, this is quite worrying and frustrating
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Matt Rose
(@mattrose18) reported
from
Farnborough, England
@virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?
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Paul Riddell
(@shombell) reported
from
Ash, England
@vmbusiness thanks for NOT INFORMING your business customers about a known outage that has been a fault since FEB 1st. Paying you for 1gb broadband and I simply cannot run a business with this type of service. Will look to cancel my service asap. You are clowns in disguise!!
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Matt Rose
(@mattrose18) reported
from
Camberley, England
@virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues
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Patrick Smith
(@P4TTL) reported
from
Chertsey, England
@virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.
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Mark in Hants 🇪🇺 🇬🇧 🇺🇦
(@markinhants) reported
from
Aldershot, England
@virginmedia I’m asking your team whether they want to do anything to match that to keep a customer but I keep connecting someone new & around I go again. Happy to DM or take a call from someone
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Craig Hannan
(@CraigHannan4) reported
from
Tongham, England
@virginmedia Awful customer service. And it is virgins fault. They offer the referral offer. Not the 3rd party company.
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Craig Hannan
(@CraigHannan4) reported
from
Ash, England
@virginmedia Yes. And there customer service email. I also tried the contact number. But not accepting calls. Surely this should be automatically credited to me. I shouldn’t have to chase it. Sent loads of emails over the last few weeks now. I’ve just been ignored.
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Cameron🏴
(@CRJG_) reported
from
Bracknell, England
Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account
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Sharon Leaver
(@leaver_sharon) reported
from
Bracknell, England
@virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor
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Becky Morrish
(@BeckyMorrish13) reported
from
Camberley, England
Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?
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Alex Turton
(@woodyturts) reported
from
Farnborough, England
@virginmedia service down in GU14?
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Craig Hannan
(@CraigHannan4) reported
from
Ash, England
Hi @virginmedia you did an update in my area for wifi yesterday. And my wifi hasn’t worked since. I have switched on and off a few times since and also retried to reinstall. I moved from sky a month ago to you due to wifi issues and I have them with you already.
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mick harkin
(@mickharkin68531) reported
@virginmedia @dalebhoy11 Where is the justification in a customer getting 60% reduction in their bills?
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Carol Rowles
(@CallyRaven) reported
from
Westhoughton, England
@virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.
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Andy West
(@Andy_West14) reported
Thanks for the prompt (well actually no reply at all) @virginmedia your customer service skills are outstanding. Not!
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The Resistance ✊🏻✊🏽✊🏿
(@Ands14) reported
@virginmedia Hello, now the issue is affecting my recordings and I’m getting a CS2200 error. Please can this be looked at asap. Thanks
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acfwilson
(@acfwilson) reported
@virginmedia Yes I've sent you a Direct Message but you haven't responded to it. Looking through your T.L it seems I'm not the only one with issues and complaints.
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Carol Rowles
(@CallyRaven) reported
from
Westhoughton, England
@virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)
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Gio Marron
(@GioMarron76) reported
Anyone else in #WestLothian lost their @virginmedia internet? Mine crashed hours ago & every ‘solution’, none of which work, are so far removed from each other, it feels like guesswork It’s either: Working perfectly Has minor issues Call an engineer IT’S TOO LATE! WE’RE DOOMED
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itsonlyme
(@JoLockett11) reported
@virginmedia Frustrating is an understatement. We've had no tv or Internet since last night , now tge times changed to 11pm. Big difference from 2pm . Wish I could cancel that's for sure
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The Resistance ✊🏻✊🏽✊🏿
(@Ands14) reported
@virginmedia @NatGeoUK Before you promote your services, can you fix the issue in SN8 where I can’t access any of the apps on the Virgin Media TV site. This is the second day and I’m paying for half a service
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h
(@fin62997) reported
@virginmedia our are outage says it’ll be fixed by 19th June 23:06 but when I call the phone line it says today at 23:06, which is correct?