Virgin Media Outage Report in Aldershot, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Aldershot come from postal codes GU12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aldershot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aldershot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 18: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Aldershot, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Woking, Guildford, Fleet, Aldershot, Farnborough, Addlestone, Godalming, Camberley, Crowthorne and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Guildford |
Wi-fi | |
| Fleet |
Total Blackout | |
| Aldershot |
Internet | |
| Farnborough |
TV | |
| Addlestone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aldershot, England
Latest outage, problems and issue reports in Aldershot and nearby locations:
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
@lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.
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alex barnicoat
(@BarnicoatAlex) reported
from
Chertsey, England
@virginmedia Have been trying to contact customer services through chat and phone for the last 5 days. We went through the broadband order process. Reference number WS6730830. We are no longer moving due to COVID so need to cancel this. Please help.
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Gary Smith
(@smithsterbloke) reported
from
Bracknell, England
Called to discuss end of contract and to retain my business (especially during uncertain times and current my employment status) and help reduce costs. Told it’s going to cost £15 more than we already are on! SO MUCH FOR SUPPORTING US! DISGUSTED! @virginmedia
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Alex George
(@woodsa164) reported
from
Wokingham, England
Virgin Media on Twitter right now: We are sorry about the outage and are working hard to fix the issue. CTRL+C, CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!
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Sian Prime
(@SianPrime) reported
from
Guildford, England
@virginmedia FYI, received phishing email today claiming to be from Virgin Billing & with your logo. Said our service will be suspended from 02/04 due to invalid billing info & invited us to sign into our account by clicking on button in email to validate billing details.
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia can you please cancel my sports subscription because there have been no live sports. Thank you
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Macsi
(@mmaaccss) reported
from
Wokingham, England
Wanted to watch YT on #VirginMedia to see TSMGO: Phantom of the Opera but dear it is down at the moment! Unacceptable!
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JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️
(@westy_1966) reported
from
Camberley, England
@virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected
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Bloor
(@alexbloor) reported
from
Bracknell, England
In case it affects you looks like virgin media are currently having problems.
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Nigel
(@nigel_dawson) reported
from
Bracknell, England
@virginmedia just switched to you guys this week to get away from poor broadband! What a joke this is, now paying more and I have no service at all. Cheers 😡
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia I texted that number yesterday at 1840 and never got a reply
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Chivers67
(@Chivers67) reported
from
Addlestone, England
@virginmedia your customer service compared to your Sales at present is Pretty poor🤔. Man the phones and Web for adding customers but ignoring existing ones isn’t great! BT infinity will be coming to my address very soon!
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Down again! Your service is a shambles at the moment
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Macsi
(@mmaaccss) reported
from
Wokingham, England
@CarolynBe @virginmedia Still not working for meeee :( Xx
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Sparrow
(@asparrow7172) reported
@virginmedia internet service down again in South Croydon - your website advising that this will be fixed ‘as soon as possible’ - by 3rd May!! Is this correct?
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Mel Stocker
(@mstock01) reported
@virginmedia I didn’t think you could get any worse then you muck up our bill again-3rd month! Absolute shambles customers service - about 10 hrs on phone; days taken off work waiting for engineers; wifi service off more than on - don’t expect a payment. # byevirginhelpsky
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milli
(@mi11i6) reported
@virginmedia fix yourself
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Steven Godson ♿️🐲☀️☕️🥃🗺🕹
(@TheStevenGodson) reported
@virginmedia I am getting less than a 10th of the download speed advertised on the 1GB service, engineer due in the afternoon. Not great for a self install product!
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Danni 🎶💙💙🎶
(@Funkidancer) reported
@virginmedia Listen, I have spent HOURS talking to loads of different agents and all promise everything and deliver nothing! If you want to call me to discuss properly and give me a resolution and send back my money, great! don’t ask me petty questions on here! @LutzSchueler anything to say?
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kenzo
(@KenzoGoingPro) reported
@virginmedia pretty pweese fix the internet I can't watch funny cat videos on YouTube to fall asleep
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Samira Khan
(@SamiraKhan91) reported
@virginmedia seriously 😒 again, fix your broadband!!!!!
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Daniel Castle
(@AnaxTouPyrgou) reported
@DrScientist_01 @DeclanROwen @virginmedia Same here. Also with telewest/virgin for 20 years. Finally fed up with increasing prices & deteriorating service. Spent today trying to cancel on their WhatsApp chat charade. Feel like I've been pranked. Virgin have total contempt for customers.
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Kontos7
(@Kontos71) reported
@virginmedia all of a sudden no broadband service at home (South Croydon). Checked on your webpage and says it will be down for 6h. No heads ups via mail, text, nothing. Only thing I keep getting is your silly promotional emails and intermittent Internet with overloaded channels
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Ian
(@gunit22) reported
@virginmedia And still not working with a new ETA at 12.