Virgin Media

Virgin Media Outage Report in Aldershot, Hampshire, England

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The latest reports from users having issues in Aldershot come from postal codes GU11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Aldershot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aldershot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Aldershot, Hampshire, England 02/17/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Aldershot, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Aldershot, Guildford, Bracknell, Woking, Camberley, Farnborough, Fleet, Addlestone and Godalming.

Loading map, please wait...
City Problem Type Report Time
United KingdomAldershot Internet
United KingdomGuildford TV
United KingdomBracknell TV
United KingdomWoking Internet
United KingdomCamberley Internet
United KingdomBracknell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Aldershot, England

Latest outage, problems and issue reports in Aldershot and nearby locations:

  • c_s_skinner ©️🅰️®️🅾️ Lℹ️N📧 (@c_s_skinner) reported from Fleet, England

    @virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡

  • fostersbarbie Ang Gray (@fostersbarbie) reported from Wokingham, England

    @virginmedia tv,internet down for last 2 hours... hub flashing 2 green arrows.., help?!

  • StuRobsonFrisby Stuart Robson-Frisby (Ivanti) (@StuRobsonFrisby) reported from Yateley, England

    @virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?

  • chopper2fit ruthless (@chopper2fit) reported from Bracknell, England

    @virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever

  • SpaWellbeing Spa Wellbeing (@SpaWellbeing) reported from Wokingham, England

    What’s wrong with Virgin Media? Unable to access my emails for several days now. Virgin say they’re working on it but the problem’s still not sorted. Is anyone else suffering this acute inconvenience?

  • lucy_spalton Lucy Spalton (@lucy_spalton) reported from Fleet, England

    @virginmedia Has everything gone down in Fleet? GU51

  • deanocranfield Dean (@deanocranfield) reported from Witley, England

    @virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    By the way @virginmedia in addition to my earlier comment I’ve tried you text service 3 times and I’ve still not received a message

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia I am having problems with my mobile. I can make calls but can not send texts or access the Internet unless I use WiFi. Texts do not go through

  • MarkWhiteley Prof Mark Whiteley (@MarkWhiteley) reported from Godalming, England

    @virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!

  • rohaaminho Najm Khan (@rohaaminho) reported from Farnborough, England

    Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia

  • MarkWhiteley Prof Mark Whiteley (@MarkWhiteley) reported from Guildford, England

    @virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @virginmedia So, after more than 25 years of Cabletel, NTL and now VM I have given up and am moving to Sky. VM customer service non existent, online support shocking and now I find I have to write a letter and post it to even cancel my contract. Feels like I’m back in the 80s

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    Hi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford

  • chantelle_ukccf Chantelle Newton (@chantelle_ukccf) reported from Farnborough, England

    @virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?

  • jjjjxxx janet arias-ball (@jjjjxxx) reported from Guildford, England

    @virginmedia time to leave, you’re staff are wonderful individuals that spend hours trying to help your customers but at the end of the day you don’t care about your customers. Wonder what other providers are going to step in and help?

  • rockyrobin1982 Robin Conway (@rockyrobin1982) reported from Bracknell, England

    Hey @itv and @virginmedia. Could you please highlight the #WeMakeEvents campaign along with your footage and advertising of V festival coverage? As without support there won’t be another one to broadcast. #lightinred

  • VivBurrows Viv Burrows (@VivBurrows) reported from Lightwater, England

    @virginmedia Pitifully poor, would never recommend them to a business

  • boffbowsh Paul Bowsher (@boffbowsh) reported from Wokingham, England

    Virgin Media down again today. Getting increasingly tempted by FTTPoD.

  • MTaylorRacing Mackenzie Taylor (@MTaylorRacing) reported from Chertsey, England

    @vmbusiness - 24 hours without internet now and stuck on hold for 35 mins and counting. Couldn’t get any help from live chat either ! Any help would be very appreciated !

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mac1965 Steve McGuiness (@Mac1965) reported

    @virginmedia Nope. All good. PLEASE HELP

  • MachinegunSi Si.. (@MachinegunSi) reported

    @EfcManda @virginmedia Yeah mate, if it was t for that I’d have already gone. Unfortunately as bad as these are they seem the better option.

  • CMHM1980 Caroline (@CMHM1980) reported

    @virginmedia My phone is fine it’s the network that is an issue.

  • MachinegunSi Si.. (@MachinegunSi) reported

    @EFC_Gem @virginmedia That it, these are awful but somehow better than others. As far as I remember it was just as bad before the working from home started for most people, it never gets sorted even after calling

  • leftbacklenny leftbacklenny (@leftbacklenny) reported

    @virginmedia Service checker always says it’s fine

  • Matt_C_J Matt Jerram (@Matt_C_J) reported

    @virginmedia Should I call so that I can listen to scripted apologies after a 0.5hr wait on the phone, followed by extensive & unnecessary scripted testing of my equipment w/the end result being, “very sorry but there is nothing further I can do”. Yep, about sums up Virgin customer service

  • MachinegunSi Si.. (@MachinegunSi) reported

    @virginmedia More than a few times, and called. It’s not a recent issue it’s been ongoing

  • Matt_C_J Matt Jerram (@Matt_C_J) reported

    @virginmedia I already spoke to your customer service team! It was them who told me there would be intermittent service across the area until the 19th May! Why don’t YOU get your systems up to date! Not my job to do!

  • TheonlyDG Dave G (@TheonlyDG) reported

    @virginmedia 3??!! It’s like the “emergency chairs” only in toasters. Do you have a favourite?

  • Matt_C_J Matt Jerram (@Matt_C_J) reported

    @virginmedia And it has NOTHING to do with my individual connections you ******* IDIOTS!! How many times does this need to be told to you?!?! So typical of your robotic, uncaring customer service! Going to find a better company to spend my money on!