Virgin Media outages and service status in Aldershot, England

Problems in the last 24 hours in Aldershot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aldershot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Aldershot, England

The most recent Virgin Media outage reports came from the following cities: Camberley, Addlestone, Aldershot, Farnborough, Guildford, Bracknell, West Byfleet, and Woking.

City	Problem Type	Report Time
Camberley	Internet	4 days ago
Addlestone	Internet	5 days ago
Aldershot	Internet	6 days ago
Farnborough	Internet	6 days ago
Farnborough	Wi-fi	10 days ago
Farnborough	Wi-fi	16 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Aldershot, England

Latest outage, problems and issue reports in Aldershot and nearby locations:

• 
  Ems ☾ (@EmsAlice) reported 1 minute ago from Bracknell, England

  @virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?

• 
  Natasha Gorrie (@tashaj1984) reported 10 minutes ago from Farnborough, England

  @virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process

• 
  Nick Batch (@WashedBatch) reported 11 minutes ago from Guildford, England

  Does anyone know a broadband provider which does same day setup Or fast setup? Virgin media keep letting me down with it and have useless support…

• 
  Flo (@Flozephine) reported 16 minutes ago from Bracknell, England

  @virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻

• 
  Sharon Leaver (@leaver_sharon) reported 16 minutes ago from Bracknell, England

  @virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor

• 
  Craig Hannan (@CraigHannan4) reported 21 minutes ago from Ash, England

  @virginmedia Yes. And there customer service email. I also tried the contact number. But not accepting calls. Surely this should be automatically credited to me. I shouldn’t have to chase it. Sent loads of emails over the last few weeks now. I’ve just been ignored.

• 
  John Neilson (@flyingjok) reported 26 minutes ago from Camberley, England

  @virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!

• 
  Adrienne (@adimarlow) reported 27 minutes ago from Camberley, England

  Switched to @virginmedia broadband in Nov ‘20 and agreed to pay more per month than I was paying before just to get reliable broadband. Now I find myself never using the Wi-Fi at home and the kids having to use my phone data to complete school lessons and work as it is SO BAD 😡

• 
  DimiD (@DimiD35089880) reported 28 minutes ago from Camberley, England

  @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted

• 
  stevemason (@EssarrMason) reported 32 minutes ago from Aldershot, England

  @virginmedia Inadequate reply, to my mind, you contracted to supply a service, you cannot deliver that service, uou terminated the contract....perhaps YOU shoukd pay the cancellation fee!

• 
  Paul Mackenzie Ross (@pmross) reported 38 minutes ago from Farnborough, England

  @Binky_2301 @virginmedia The service was pretty reliable until now 19 days ago. Their status tool says no issues yet an engineer told me there were. And that they were fixing it. Been watching Twitter and it’s been an issue with folks all over the country.

• 
  Philip Furlong (@PhilipFurlong2) reported 39 minutes ago from Wokingham, England

  @virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.

• 
  PaulineAyres-S/W (@paulineayres) reported 41 minutes ago from Blackwater, England

  @virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔

• 
  PaulineAyres-S/W (@paulineayres) reported 41 minutes ago from Blackwater, England

  Omg @virginmedia the worse service you could possible get 😡

• 
  Paul Mackenzie Ross (@pmross) reported 45 minutes ago from Farnborough, England

  @virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.

• 
  gonzo (@pears0) reported 45 minutes ago from Camberley, England

  @virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?

• 
  Paul Mackenzie Ross (@pmross) reported 50 minutes ago from Farnborough, England

  @virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!

• 
  Bowlesy (@Chateauneuf64) reported 50 minutes ago from Wokingham, England

  @virginmedia And there you have the extent of VM customer care folks!

• 
  Paul Austin (@BagshotTwit) reported 55 minutes ago from Camberley, England

  @virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 58 minutes ago from Farnham, England

  @virginmedia it’s gone past the estimated 6.50pm that my internet would be up and running after 2 days of no internet. It’s still not working and you haven’t sent an update! Why is it taking so long? I want a refund!!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  just me (@PHILROOKS) reported 3 minutes ago

  @sharonmariahall @virginmedia It's not @virginmedia I find the issue, it's the poor customer service. I cannot understand how a CEO doesn't see all the bad reviews and do something about it.

• 
  🇫🇷OFFICIAL FRANCE 4K IPTV🇫🇷🇫🇷 (@ukiptv241483) reported 4 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPT offers: live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 🇺🇸🇬🇧🇫🇷

• 
  just me (@PHILROOKS) reported 12 minutes ago

  @virginmedia With respect I have done this, and you just come back saying you can't access my account or help as you're just the MEDIA TEAM. I'm sure you're here to just monitor the poor comments and look like you care, when you don't. Your CEO should be embarrassed and take responsibility

• 
  GlenEagle. Better society now for disabled. (@BurnheadMax) reported 12 minutes ago

  @virginmedia The fact you've taken money when you shouldn't have and then wonder why your bill wasn't paid is called 'basic business'. If you compound your error by not allowing people to sign in, chances of resolution diminish. It's not rocket science.

• 
  tim.. (@timmorr17294439) reported 17 minutes ago

  @formerprisoner_ @virginmedia you think I've not called them you idiot I know that stupid fact we're not all thick. **** off to another supplier you moaning muppet ...

• 
  Alloqui Strix (@AlloquiStrix) reported 18 minutes ago

  @virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?

• 
  jambino (@Jambino6_) reported 18 minutes ago

  @virginmedia YAP YAP “problems in my area yap yap” same problems every week mate, same ****** response on the phone oh I’ll do test blah blah blah. Horrible customer service, horrible wifi 🥱

• 
  Matty Smithy♿️🇬🇧🇪🇺 (@Matt247821) reported 19 minutes ago

  @Jenny_1884 It’s pants, not as good as fibre and expensive as you have to purchase the equipment. The latency sucks. Alright for basic browsing but not gaming or high quality streaming. Virgin media is cheaper and faster

• 
  Aaron Hudson (@AaronHudsonUK) reported 20 minutes ago

  @virginmedia - TV and internet is down again, any issues in the Peterborough area?

• 
  Thomas White (@DebisGarcia) reported 21 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV23 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies