Virgin Media Outage Report in Aldershot, Hampshire, England
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The latest reports from users having issues in Aldershot come from postal codes GU11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aldershot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aldershot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Aldershot, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Aldershot, Camberley, Addlestone, Godalming, Bracknell, Guildford, Farnborough, Woking and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Internet | |
| Camberley |
Internet | |
| Addlestone |
Internet | |
| Godalming |
Internet | |
| Bracknell |
TV | |
| Camberley |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Aldershot, England
Latest outage, problems and issue reports in Aldershot and nearby locations:
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kyle2tweet
(@kyle2tweet) reported
from
Bracknell, England
@JackSheaFFC @virginmedia I know so if I’m waiting for a call back then OBVIOUSLY I’ve already raised a complaint 🤣 no common sense with this company!
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia They are not much help , I’ll look around first see if there are better deals
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Sian Prime
(@SianPrime) reported
from
Guildford, England
@virginmedia FYI, received phishing email today claiming to be from Virgin Billing & with your logo. Said our service will be suspended from 02/04 due to invalid billing info & invited us to sign into our account by clicking on button in email to validate billing details.
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia It appears to be both..as both my WiFi and wired connections are being slow compared to usual
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia @Virgin_Victoria For a start my phone keeps coming up as no service available and your csa says I need a new sim card,!!!! WiFi in my flat is rubbish and keeps dropping out. They won't come out to look. Have complained 10+ times but no one cares. So after 20+ loyalty to your company I expect more
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia I signed up to your service & order a sim only deal. I’ve been trying to order another one but can’t log in to my account. Keeps saying there has been a problem and try later. This is my first ever experience with Virgin. I can’t log in nor can I place my order #firstimpressions
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia Already done that and run tests nothing..and it’s still a mess. My wired connections are also going super slow as well as WiFi
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@virginmedia been on hold for 25 on a second call. The first disconnected. Problems with BB for three days and now the hub doesn’t even power on after an apparent update!
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia how do I cancel my contract with you. My broadband is constantly going down and for the price I pay your services are not worth it especially as i am on limited money. So I am looking at going to sky thank you
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia how do I cancel a subscription on one on my boxes , also do you offer discount with a defence discount card
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
@lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia Is this related to this breach. If not that’s even worse and just says the service is really bad
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@sabrakhan @virginmedia Mine used to be fast but got very slow a couple of weeks ago
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Anthony Cole
(@ACLondon) reported
from
Chobham, England
@virginmedia No TV, broadband or telephone service in SW London for three days. No management explanation or remedy. Disgraceful performance. Very concerned for elderly and small businesses in #Wimbledon. @S_Hammond
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kyle2tweet
(@kyle2tweet) reported
from
Bracknell, England
@virginmedia looks like I’ll have to cancel my direct debit coming out next month maybe that will get this call back I’ve been promised. Terrible terrible company!
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Gary Smith
(@smithsterbloke) reported
from
Bracknell, England
Called to discuss end of contract and to retain my business (especially during uncertain times and current my employment status) and help reduce costs. Told it’s going to cost £15 more than we already are on! SO MUCH FOR SUPPORTING US! DISGUSTED! @virginmedia
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia I just paid my bill on the phone. Via automated service. Its taken pmt. Now on hold for 35 minutes.. Don't even know why.. Any answers
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alex barnicoat
(@BarnicoatAlex) reported
from
Chertsey, England
@virginmedia Have been trying to contact customer services through chat and phone for the last 5 days. We went through the broadband order process. Reference number WS6730830. We are no longer moving due to COVID so need to cancel this. Please help.
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia so I called up to discuss my package I literally wonder who you employ so so unhelpful not rude just unhelpful , plan b find a new package myself
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia Truthfully, your engineers are hopeless. WiFi is not working properly throughout the flat and I pay you lots of money for a bad service..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Blair
(@Blair0112) reported
@virginmedia I have managed to do a wired test and we are getting 205mbps down and 8.3mbps down. That's still around 60mbps less than the guarantee? Also, how can we boost this signal, because the WiFi is still only reaching 20mgps a meter away from the box.
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lillybr00k
(@lilly_brook) reported
@virginmedia CS2004 nothing working from instructions. Please help? @virginmedia
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Andrew Carpenter
(@carpetncfc) reported
@btsport @virginmedia any reason why @WWE smackdown wasnt recorded last night!! Well annoyed! I have plenty of memory and a series link so i cant see the issue?
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Tom.D
(@TomDod8) reported
Very niave of me to think the service by @virginmedia would actually be any good. Left @SkyUK due to poor customer service and excessive unjust price hikes. But virgin just mislead and miss sell the close chats down if you don't respond in 5 mins when they keep you waiting 2hrs
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Patrick Holland #notmovingon
(@Patrick17339227) reported
@virginmedia Wouldn’t waste my breath her contract ends next year so we are paying for the garbage package until then ,to keep her head above water,and then no more contracts with your firm
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Melanie Prigg
(@The__Mrs_P) reported
@virginmedia Please help.I waited on whats app for over 9 hrs this wk.I was persuaded to sty.I wanted the sports pkg,I’ve got cinema-I don’t want it.I’m on WA agn but I was told I cld reach out here if I had any probs but was denied help.
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lydia| ミ☆
(@inflamedintent) reported
@virginmedia i have a new phone arriving today and my current SIM card was turned off yesterday afternoon. I have no service whatsoever I can’t make calls or texts or use my data until this new phone arrives. What I am supposed to do until it arrives ? Twiddle my thumbs??
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James Tanner
(@james_a_tanner) reported
@virginmedia Finally on hold with @virginmedia - and now having my hearing absolutely destroyed by inconsistent hold music volume. **** sake, I've been on hold for 13mins and I've lost the will to live but also so ******* angry.... what a ****** "customer service" experience
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Michael Marsh
(@BPKnight394) reported
@virginmedia That my internet isn't working as it should, and that I had a conversation with a colleague regarding getting help resolving this last month and it hasn't been resolved
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Ed
(@Ed_UKation) reported
@virginmedia It certainly allows me to get on with my day, because no one replies. There is 'unprecedented demand' every day. What this means is that Virgin need to employ more customer service staff.