Virgin Media

Virgin Media Outage Report in Aldershot, Hampshire, England

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The latest reports from users having issues in Aldershot come from postal codes GU11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Aldershot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aldershot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Aldershot, Hampshire, England 01/15/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Aldershot, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Chertsey, Fleet, Woking, Aldershot, Camberley, Guildford, Farnborough and Bracknell.

Loading map, please wait...
City Problem Type Report Time
United KingdomChertsey Internet
United KingdomFleet Phone
United KingdomWoking Phone
United KingdomAldershot Internet
United KingdomCamberley TV
United KingdomGuildford TV

Community Discussion

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Virgin Media Issues Reports Near Aldershot, England

Latest outage, problems and issue reports in Aldershot and nearby locations:

  • oliviadutervil Maria Olívia (@oliviadutervil) reported from Guildford, England

    @virginmedia I’m trying to solve a billing issue it’s been a month but It’s very difficult since your costumer service is terrible. I’ve paid all my bills but you are insisting that I didn’t. I’ve been at Bank I could confirm that I’ve paid. This is driving me crazy!

  • i96jms Jane (@i96jms) reported from Fleet, England

    @virginmedia When I phoned and used the chat they said the same thing. We have already called many times so would prefer you to discuss with your team and arrange a callback by someone who can help.

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @Virgin_Victoria @virginmedia Thank you. Virgin Boffin says no issues in area. I have carried out 3 x fully resets and all I am getting is flashing areos and horizontal lines.

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @virginmedia @Virgin_Victoria @AaronGaben Virgin says no issues in my area but all I am getting is flashing green arrows and no connectivity... full reset and switched off 3 tokes but to no avail.

  • i96jms Jane (@i96jms) reported from Fleet, England

    @virginmedia We are going around in circles. Your team just go through the same script each time we call. Please arrange escalation to a manager to investigate why your support team cannot resolve issues due to flawed process.

  • dionne_angus Dionne Angus (@dionne_angus) reported from Bracknell, England

    @virginmedia trying to watch a film on Netflix only for my tv to keep flashing up wired LAN cable is disconnected then wired network is connected what is going on I pay for virgin and Netflix and getting fed up

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @virginmedia Just done that and again no issues reported. This is the second time this week I have had no connectivity. Just tried a reset and still nothing. How do I get an engineer out as this is becoming tiresome now given the price we pay.

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia It’s been awful all day

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia #virginmedia what channels do you use for itv and BBC when the virgin is not working properly. Someone please tell me. Thanks

  • spice1971 Graeme Spice (@spice1971) reported from Yateley, England

    @virginmedia Maybe you can pass on the fact 2 calls to two separate call centres (first was India, second Scotland) both dropped mid call. Assuming it wasn’t the operators maybe there is an issue. Didn’t happen to Philpines on third call. Annoying when hold times are long

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia sort your WiFi out it’s crap on off all day

  • MrCamm Paul Camm (@MrCamm) reported from Aldershot, England

    @virginmedia putting my bill up by £4.50 a month ... for a patchy as ffk service cheeky bastards , I'm contemplating cancelling it ans watching everything via kodi £115 a month for tv cannot be justified even if I do watch a lot as I'm a loner

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    @virginmedia Sorry to say that I contacted your online chat, but they offered no significant update other than 9th Sept for a fix and no offer of compensation as I am not experiencing a total loss of service. Not happy at all.

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.

  • oliviadutervil Maria Olívia (@oliviadutervil) reported from Guildford, England

    @virginmedia The account holder is my husband. The account number is 104507406 area 26. I made a complaint 2 days ago, where I put all payments receipts numbers but I’ve not received a response until now.

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @virginmedia No as I am about to drive to work when I should be working from home as I do each Friday and Monday except poor service is preventing me doing do. I will make a formal complaint tonight as this is the second time this week.

  • woodsa164 Alex George (@woodsa164) reported from Wokingham, England

    @virginmedia The worst Broadband provider 😡 The worst customer service 😡

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    Slightest hint of bad weather and here we go again. it's only slightly damp here but already working from home has failed before it's even started. Think its time to switch ISP as this is becoming all to frequent from @virginmedia.. 2 lost days of work/pay this mth already.

  • RJHOTCHEF Ryan Wilson (@RJHOTCHEF) reported from Fleet, England

    @AlyInASpin @virginmedia Weird we are having the same problem #lag , @virginmedia whats the problem please. Very annoying now

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @dinger3805 @virginmedia It's become a bit of a joke which is not funny anymore as I have lost 2 days pay now because of this given the price we pay. Appualing service at the moment.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ryanricardo76 Ryan Ricardo Dunkley (@ryanricardo76) reported

    Virginmedia broadband utter **** #Virginmedia #Viginmediadown

  • Powellfamily96 Claire Powell (@Powellfamily96) reported

    @virginmedia Yes its not working anywhere

  • Sdsta92 Scott (@Sdsta92) reported

    @virginmedia tried to change my password with the password reset and it’s not working no matter what i put in it says invalid

  • SR_Wadlet Josh (@SR_Wadlet) reported

    @EJM_uk @virginmedia For me it is, haven't had a net drop in well over 12 months of service so for me they've been unbelievably reliable. Up until now!

  • hpriest92 Hannah Priest (@hpriest92) reported from Market Warsop, England

    @virginmedia my broadband is down AGAIN. 3rd time in a fortnight, what am I actually paying these extortionate fees for?

  • DickonFarmar Dickon Farmar (@DickonFarmar) reported

    So @virginmedia wifi is down AGAIN??

  • RRavoire Roxxi Ravoire (@RRavoire) reported

    @TalkTalk are you going to be acknowledging or solving the internet WiFi problem? Been down since 7:30pm and no where is it being acknowledge despite constant reports on @downdetector also @virginmedia great time for your mobile internet to go down too. #connection?

  • Mutsa8 Mutsa Magadah 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇿🇼🇧🇷 (@Mutsa8) reported

    @virginmedia Your internet service at the weekend is a complete and utter shambles

  • Tweet_Cheeks_21 (@Tweet_Cheeks_21) reported

    What's the ****** story with @virginmedia the last while.. I've more signal on an old phone that won't turn on. Between the wifi, the tv, the constant " we recommend using ethernet " pop up .. sort yourselves out 😠

  • 7aacob Jacob (@7aacob) reported

    @rohit_s_basra @virginmedia Lad i’ve just been in a ranked game on my xbox, im now banned becayse it disconnected me from my game and u get banned for leaving, **** ******* company upping prices and the internet is still utter ****, can’t wait till my contract ends @virginmedia #virginmeduaisshit