Virgin Media Outage Report in Aldershot, Hampshire, England
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The latest reports from users having issues in Aldershot come from postal codes GU11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aldershot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aldershot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Aldershot, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Bracknell, Guildford, Wokingham, Camberley, Woking, Aldershot, Farnborough, Addlestone and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell |
Internet | |
| Guildford |
Internet | |
| Wokingham |
Total Blackout | |
| Wokingham |
Internet | |
| Guildford |
Internet | |
| Camberley |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Aldershot, England
Latest outage, problems and issue reports in Aldershot and nearby locations:
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No I see nothing , I’m a mere customer , it’s all ok now
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Oliver Reid
(@Eggybread18) reported
from
Ash, England
@virginmedia nearly 4 weeks after arranging installation and we still don’t have internet. No one can tell us anything or when we can expect to have it. Such terrible service too!
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Jo McGowan
(@guildfordjo) reported
from
Guildford, England
@virginmedia It’s @KayleighMRhodes that is waiting for her order from you. I was just offering sympathy as I have had similar issues with yodel 😊
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Ed Vokes-Mclean
(@EJVMcLean) reported
from
Farnborough, England
@virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area
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Chobe Clarke
(@BRYCECHOBE) reported
from
Wokingham, England
@virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia love being on hold to you seriously fed up with your lot , I’d not mind but not a good service
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Matthew Porter
(@MatthewPorter89) reported
from
Bracknell, England
@virginmedia Please contact @CameronHeald as he is the sufferer of this poor poor service.
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Matthew Porter
(@MatthewPorter89) reported
from
Bracknell, England
Ridiculous, poor service @virginmedia
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia Thinking of moving you phone and broadband to virgin media, DON'T do it, life is to short and their customers service is shit! #virginmedia #shitservice
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Chris Scoffield
(@chrisscoff) reported
from
Bracknell, England
@virginmedia service is appalling. Engineer arranged last Friday for today. Didn’t turn up. Now told it had been cancelled and we were informed. Lies Lies Lies. Broadband is almost unusabale. Can’t wait for contract to end so we can get sky.
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia Thanks for replying TG, it’s back up now, however I do have a registered complaint about being charged £7.50 every month to upgraded to unlimited data on my broadband that has unlimited data.
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No my WiFi was stopping and starting , Iv never signed in
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Alex Buchanan
(@AlexBuchanan3) reported
from
Guildford, England
@virginmedia I did manage to get through to negotiate my contract now I have reached my first year. I went for an upgrade... now realised if I was a new customer I would get the same offer but £5 cheaper AND a free xbox/£150 odd bill credit. Going to cancel it now I think....
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pamela brown
(@pamelab74027553) reported
from
Bracknell, England
Yaaa final bill from Talk Talk is on its way I have wasted so much money and time with this rubbish company. I had no service from them now I am back with Virgin Media I was such a Clutx to of changed, as soon as that bill comes in and I pay I will be happy😊😊😊😊
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Deborah
(@debsw18) reported
from
Hook, England
@virginmedia customer service is beyond shocking. Reps don’t listen, lie and refuse to help. Icing on the cake is my graduate daughter having £123.34 taken from her account DESPITE being told this would NOT happen. Going round in circles. No one ever phones back.
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Cleo Sharp
(@Shotgooner) reported
from
Aldershot, England
@virginmedia I have constant problems the Wi Fi signals only 2 meters customer service is awful why is this problem continue box Formerly an NTL Customer.A new hub wold be useful,Call Centre does not communicate.A visit from your Man in a Van would be useful!! Await a reply wors
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Matt Browne
(@mattlfc78) reported
from
Ash, England
@virginmedia Basically we wanted to save money as we were paying too much so we spoke to you guys and we were offered the £99 package which was great but sadly the system was down so the lady said she would call us back in the week. Well that never happened and then a direct debit went
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James Milward
(@Jimbwlah) reported
from
Farnborough, England
@virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation
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Becky Morrish
(@BeckyMorrish13) reported
from
Camberley, England
Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia I have just spoken with your complaints department who were very helpful, after spending hours talking to your offshore customer services who were useless, my complaint ref number is COM103338415 if you wish to help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Frawley
(@ianfrawley) reported
@virginmedia Earliest I could get was Thursday. Why can't I get a router express delivery via courier John? This is a real problem for me for my job. I have to work overnight from home this week.
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Derek Connelly
(@DerekConnelly14) reported
@virginmedia The usual PR nonsense. Another update from your company now saying problem won’t be resolved until tomorrow now. Same message we have had since Saturday…Now Tuesday. Disgrace.
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craig corner
(@craigcorner1) reported
@thesamredford @virginmedia They cancelled my enginner two saying its an outage since Friday no broadband or tv and phone keep saying estimated fix at 4.00 then changes now its next day 10am what a joke
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Murray
(@Izattm2016) reported
@LuxxReno Who are you with? I work for virgin media, can get mates rates for you if you like, need to be a new customer though. Same goes for anyone else that sees this, just reply or drop me a message!
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Sallysally
(@ShoeLyce) reported
@RealTigz @virginmedia @virginmedia If you don’t get on your **** and fix this, we’re taking this to court and you won’t like it virgin media.
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SG
(@SamG24424055) reported
@virginmedia No it says it’s all fine but then when I type in my postcode and surname on the area checker it says there are issues in my area and to check back later, however it’s had this message for the past 10 ish days?
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answerstowhatever
(@flipfinger) reported
@virginmedia My mum is 82, she's not tech minded. I've had to talk her thru whatsapping your help service, and there's been zero response.
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Krewcs
(@KietasESU) reported
@virginmedia @RealTigz fix asap, this is last warning
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xxxxposed
(@xxxxposedpubg) reported
@virginmedia @RealTigz I'm also with virgin and find it unacceptable you would be so unwilling to fix a problem to someone who paid extra for a business line and relies on the internet for his income and his community!If this is how virgin treats their customers I'll have to rethink my sub with virgin
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answerstowhatever
(@flipfinger) reported
Are @virginmedia in the habit of ripping off recently bereaved pensioners now? Not to mention that it is nigh on impossible to contact customer services, as you no longer have live chat, just WhatsApp or text - again, she's 82.