Virgin Media

Virgin Media Outage Report in Aldershot, Hampshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Aldershot come from postal codes GU11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Aldershot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aldershot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Aldershot, Hampshire, England 05/30/2025 00:30

May 30: Problems at Virgin Media

Virgin Media is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Aldershot, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Bracknell, Woking, Camberley, Aldershot, Chertsey, Guildford, Farnborough, Fleet and Addlestone.

Loading map, please wait...
City Problem Type Report Time
United KingdomBracknell Internet
United KingdomWoking Phone
United KingdomCamberley Wi-fi
United KingdomAldershot TV
United KingdomChertsey Internet
United KingdomAldershot Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Aldershot, England

Latest outage, problems and issue reports in Aldershot and nearby locations:

  • paulineayres PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    @virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @sniveldirk @virginmedia Also it’s not reliable broadband. I’m suffering day 15 of anything but the 350MB connection I paid for. Right now it’s dead again. The lack of service forced me to have to work from an office today (again!) How unsafe is that?

  • BagshotTwit Paul Austin (@BagshotTwit) reported from Camberley, England

    @virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?

  • EmsAlice Ems ☾ (@EmsAlice) reported from Bracknell, England

    @virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?

  • paulineayres PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    @virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔

  • JulianHull Julian Hull (@JulianHull) reported from Farnborough, England

    @virginmedia having problems with internet in GU14. Will this be resolved soon

  • paulineayres PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    Omg @virginmedia the worse service you could possible get 😡

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @SinghT2j @virginmedia It’s been down a good 3 days in the last 14 here. Otherwise it’s either slow or randomly intermittent. They really need to sort their network out, it was never this bad until 2 weeks ago.

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @GuseensLV @virginmedia Ah man, I’m with ya. 350MB here was fab until 16 days ago. Been “OK” today, had a relatively stable connection but it never crept over 10MB and that was if I was lucky *sigh*

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @Binky_2301 @virginmedia The service was pretty reliable until now 19 days ago. Their status tool says no issues yet an engineer told me there were. And that they were fixing it. Been watching Twitter and it’s been an issue with folks all over the country.

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Hi AR, I was given no time at all, only that there were ongoing issues the last two weeks then he said 7-10 days. He said you were working on it, it would be fixed but no timescale. 15 days of unreliable BB is awful. Have had 100% outages of up to 36 hours.

  • WakeFireplaces Wakeford Fireplaces (@WakeFireplaces) reported from Send, England

    @virginmedia Getting a new/replacement Hub, existing one keeps turning off/resetting. Call lasted 50 mins, 6-7 mins was chatting to someone, until put on hold again. Gave up.... shocking service!!

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    Dear diary, day 16 of poor/zero broadband. I called @VirginMedia, joined a queue, cooked, served & ate dinner, started watching The Simpsons then after 48 minutes of Jake Bugg and some other repetitive on-hold phone entertainment, they cut me off!

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Called yesterday PM: engineer tested the line, said there were network issues despite status page saying to the contrary. Was told you were fixing the issue but today is day 15 and no BB since ~15:30 yesterday. I have to go to the office, no choice. Poor/no BB = risk my health 🙁

  • TheonlyJonesy Martyn Jones (@TheonlyJonesy) reported from Fleet, England

    @virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!

  • EmsAlice Ems ☾ (@EmsAlice) reported from Bracknell, England

    @virginmedia We managed to get through to your team on the phone yesterday and they said they will call us back. It started working again yesterday evening but it’s an on and off problem we have had for weeks so needs looking into properly which I hope will happen soon.

  • PhilipFurlong2 Philip Furlong (@PhilipFurlong2) reported from Wokingham, England

    @virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.

  • wmatthew Will Matthews (@wmatthew) reported from Fleet, England

    @virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow

  • McFadden1985 James McFadden 🎮 (@McFadden1985) reported from Camberley, England

    My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣

  • BagshotTwit Paul Austin (@BagshotTwit) reported from Camberley, England

    @virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ChloMats Chloe M (@ChloMats) reported

    @virginmedia what will it take to get you to send me a postage label so I can return the tv box you never should have sent me? Multiple phone calls & texts & promises but nothing ever arrives. I can’t get over how bad your customer service is.

  • jocopas1 jo copas (@jocopas1) reported

    @virginmedia what a load of crap , send out new remotes and then told after set up it takes 24 hours Still waiting for a call back from a manager only 3 hours late Yet again a total sham !!!

  • kchawla81 Kapil Chawla (@kchawla81) reported from Coventry, England

    @PapaNichs @virginmedia I wouldn’t recommend you go with virgin in any case, I recently signed up and have been repenting since... try Vodafone broadband hear that they’re proving great service/speed...

  • wez_dunne Wesley Dunne (@wez_dunne) reported

    @virginmedia are any of you open at all on a Sunday? We now have zero broadband after an engineer call-out yesterday. We have work tomorrow and have no internet, can someone please help us? Disgraceful service.

  • rodochartaigh RODoc (@rodochartaigh) reported

    @virginmedia outstandingly poor customer service today - only marginally better than the broadband service (which is nil!!!)

  • simonlfc Simon (@simonlfc) reported

    @virginmedia is there broadband issues in the ch65 area?

  • GeekAnnoyed Richard (@GeekAnnoyed) reported

    @virginmedia Well that didn't help, but I was told the outside part was going to be done yesterday. I didn't see or hear anyone, so I'm not hopeful and the 45min Q to speak to someone was dreadful (I know the CV19 of life makes it harder)

  • fairynillie 🌻 🌙 🌞 💫 🌓 (@fairynillie) reported

    Arsenal just lost to Spurs and I don’t know whether to hate @virginmedia more or less for making me miss the whole damn game #internetprobs

  • Datboy_NOT DatboyNOT (@Datboy_NOT) reported

    Dear @virginmedia your network has been atrocious today.... Fix Up

  • SusanGray10 Susan Gray (@SusanGray10) reported

    @virginmedia is the service down in Penshaw?