Virgin Media Outage Report in Godalming, Surrey, England
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The latest reports from users having issues in Godalming come from postal codes GU8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Godalming, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Godalming and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Godalming, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Fleet, Aldershot, Camberley, Guildford, Godalming, Woking, Yateley and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Fleet |
Internet | |
| Aldershot |
Internet | |
| Camberley |
Phone | |
| Aldershot |
Wi-fi | |
| Guildford |
Wi-fi | |
| Godalming |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Godalming, England
Latest outage, problems and issue reports in Godalming and nearby locations:
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LewisJHulatt
(@lewis_hulatt) reported
from
Guildford, England
@virginmedia your service level is shameful. Some people have to work for a living to pay your high prices - yet you treat our services as a treat to be given randomly like a capricious parent. Fed up with your shoddy service.
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Graeme Spice
(@spice1971) reported
from
Yateley, England
@virginmedia Maybe you can pass on the fact 2 calls to two separate call centres (first was India, second Scotland) both dropped mid call. Assuming it wasn’t the operators maybe there is an issue. Didn’t happen to Philpines on third call. Annoying when hold times are long
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@richardbranson hello Mr Branson, after several years of poor service from virgin media U.K., I’m going to cancel my services, it’s come to the point it’s an utter nonsense service ripping people off! Sorry I had to tweet you
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia Just done that and again no issues reported. This is the second time this week I have had no connectivity. Just tried a reset and still nothing. How do I get an engineer out as this is becoming tiresome now given the price we pay.
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia sort your WiFi out it’s crap on off all day
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
Slightest hint of bad weather and here we go again. it's only slightly damp here but already working from home has failed before it's even started. Think its time to switch ISP as this is becoming all to frequent from @virginmedia.. 2 lost days of work/pay this mth already.
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Maria Olívia
(@oliviadutervil) reported
from
Guildford, England
@virginmedia The account holder is my husband. The account number is 104507406 area 26. I made a complaint 2 days ago, where I put all payments receipts numbers but I’ve not received a response until now.
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@dinger3805 @virginmedia It's become a bit of a joke which is not funny anymore as I have lost 2 days pay now because of this given the price we pay. Appualing service at the moment.
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Anthony Cole
(@ACLondon) reported
from
Chobham, England
@virginmedia No TV, broadband or telephone service in SW London for three days. No management explanation or remedy. Disgraceful performance. Very concerned for elderly and small businesses in #Wimbledon. @S_Hammond
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John Neilson
(@flyingjok) reported
from
Camberley, England
@dgrutsch @virginmedia @SkyMediaUK @virginmedia has lost direction and customer focus IMO. After trying to tell me there was no fault in my area, before agreeing for an engineer to visit and check system (multiple faults) it proposed sending a pack of cables for me to try and fix myself. Err I don’t think so!
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Basic Bloke
(@basicbloke2012) reported
from
Yateley, England
@virginmedia I did this last week and again twice this week All says there is an issue and I need to talk to someone
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I find I highly frustrating you do everything to dissuade anyone from getting sense to complaints and issues with your service as well as customer services
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I had an appointment on the 28th 1-6 no one turned up only to be told it was done on the 18th, they never even had the Courtesy to let me know
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia It’s been awful all day
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Maria Olívia
(@oliviadutervil) reported
from
Guildford, England
@virginmedia I’m trying to solve a billing issue it’s been a month but It’s very difficult since your costumer service is terrible. I’ve paid all my bills but you are insisting that I didn’t. I’ve been at Bank I could confirm that I’ve paid. This is driving me crazy!
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia No as I am about to drive to work when I should be working from home as I do each Friday and Monday except poor service is preventing me doing do. I will make a formal complaint tonight as this is the second time this week.
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I pay nearly £100 a month for a dreadful service overall is that fair
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Ryan Wilson
(@RJHOTCHEF) reported
from
Fleet, England
@AlyInASpin @virginmedia Weird we are having the same problem #lag , @virginmedia whats the problem please. Very annoying now
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Paul Camm
(@MrCamm) reported
from
Aldershot, England
@virginmedia putting my bill up by £4.50 a month ... for a patchy as ffk service cheeky bastards , I'm contemplating cancelling it ans watching everything via kodi £115 a month for tv cannot be justified even if I do watch a lot as I'm a loner
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia #virginmedia what channels do you use for itv and BBC when the virgin is not working properly. Someone please tell me. Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Smalley
(@ClaireSmalley12) reported
@virginmedia And a resolution for the numerous phone calls I’ve had to make regarding the ‘mistakes’ with the package and account? It’s been quite stressful and a good job the broadband and TV are a better service than your customer service! 😭
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Alan Thompson
(@Alant1301) reported
@virginmedia HAHAHA are you kidding you mean ring the number I rang on the 26th October to start this process and the same number I have spoken to about 10 different people about!! That's your solution - I am so pleased I took a couple of hours off work to sort this out with you today
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Marshalls Direct
(@MarshallsDirect) reported
@virginmedia absolute disgrace- you have chased me for payments for two months when I cancelled in September- - I have cleared September- now on hold for a further 31 minutes awaiting a credit- what exactly do you describe as customer services ?
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Mark Edwards
(@idontdodisco) reported
@virginmedia Hey, my tivo box is refusing to connect with any hdmi channel on my smart tv. Help me to fix it before I cancel the contract. Thanks.
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Claire Gavaghan 💙🇺🇦
(@clairegavs) reported
@virginmedia internet access down in TS19. What’s happening?
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Fran Blurton
(@BlurtonFran) reported
@virginmedia At some point… I am not willing to have to pay when the problem is with virgin media! As I’ve said once my contract is up I will have no choice to change providers!
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Fran Blurton
(@BlurtonFran) reported
@virginmedia I’ve noticed quite a few comments on various pages about numerous outages … so I’m not the only one suffering. I’ve been a VM customer for many years .. but not for many more! And I would not recommend yourselves to anyone looking ..
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Dan
(@stigletuk) reported
Just of the phone with @virginmedia trying to leave and they spent more time telling me how bad @CityFibre are than giving me a competitive quote.
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subhasish dasgupta
(@subhasish17) reported
@virginmedia Understood but owner haven't received the email. Can u please check if they sent email to the correct email address please 🙏 I told that I am heavily loosing my work due to this.. please help
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Fran Blurton
(@BlurtonFran) reported
@virginmedia Spoken to your “helpline” today & although lady was lovely she couldn’t help me. Only offered to be referred to “the gadget people” who offer a chargeable service to try to get to route of matter! Although first consultation “free” it’s quite obvious that I would be charged