Virgin Media Outage Report in Godalming, Surrey, England
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The latest reports from users having issues in Godalming come from postal codes GU8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Godalming, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Godalming and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Godalming, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Aldershot, Camberley, Godalming, Guildford, Farnborough, Woking and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Internet | |
| Camberley |
Internet | |
| Godalming |
Internet | |
| Camberley |
Internet | |
| Guildford |
Internet | |
| Camberley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Godalming, England
Latest outage, problems and issue reports in Godalming and nearby locations:
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!
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Neil Milliken
(@NeilMilliken) reported
from
Cobham, England
@MarshaCollier @MiaD @AkwyZ @rwang0 @dhinchcliffe @JolaBurnett @ipfconline1 @alvinfoo @helene_wpli @digitalcloudgal @KeithKeller @DigitalColmer @TmanSpeaks @HaroldSinnott @jeffkagan @virginmedia It baffles me how an Internet Service Provider has not been capable of successfully implementing call centres from home when my bank has managed to. They own the infrastructure for goodness sake.
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Prof Mark Whiteley
(@MarkWhiteley) reported
from
Guildford, England
@virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
By the way @virginmedia in addition to my earlier comment I’ve tried you text service 3 times and I’ve still not received a message
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Viv Burrows
(@VivBurrows) reported
from
Lightwater, England
@virginmedia Pitifully poor, would never recommend them to a business
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@virginmedia Same issues of drop out. Got to wait another 11 days until its fixed. 😔
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Prof Mark Whiteley
(@MarkWhiteley) reported
from
Godalming, England
@virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@jamiepattenden1 @virginmedia It was a cable issue apparently, a second engineer is coming out on the 23rd to lay some new cable.
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©️🅰️®️🅾️ Lℹ️N📧
(@c_s_skinner) reported
from
Fleet, England
@virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
Hi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@virginmedia Still not fixed but had a really good engineer out called Andy, he's given me his mobile number and requested a network engineer to fix the power levels in the cabinet. If still not working to call him direct next week! You need more Andys.
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JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️
(@westy_1966) reported
from
Camberley, England
@virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia can you please cancel my sports subscription because there have been no live sports. Thank you
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Dean
(@deanocranfield) reported
from
Witley, England
@virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@mouseamillion @virginmedia It's an issue with our cable, so anything plugged in is OK, just our wireless network.
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia I am having problems with my mobile. I can make calls but can not send texts or access the Internet unless I use WiFi. Texts do not go through
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JC
(@Jamesccampbell_) reported
from
Farnham, England
got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣
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Chantelle Newton
(@chantelle_ukccf) reported
from
Farnborough, England
@virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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princealbertofmonaco
(@WeeLemLug) reported
@virginmedia I have just called that number again explained everything again to be put through to Retention/Customer relations and they cut me off !!!
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Sinj
(@sinj29819) reported
@virginmedia has got to be the worst company out the lot, shite signal, always drops out, can't log into my account, customer service poor, any chance of letting me out the contract and we both go our separate ways 🙏
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Emma Woodhouse
(@emmalee121121) reported
@virginmedia I've never been able to watch it as it wants my payment details all the time when it's free in my subscription. I got a £10.99 goodwill gesture from you last month so I can at least watch it for a month but it needs to continue!
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jpandhak she/her
(@jpandhak) reported
@virginmedia As always it says no issues however no connection for the past 20 mins and now it’s back on - issues intermittently - no one has looked into it despite me complaining several times
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Abby Vasquez
(@abvasx) reported
@virginmedia Says there’s an outage, the broadband box flashes red and green multiple times a day. It says there’s no issues affecting the wifi but it has been, I use an Ethernet and that just completely shuts all my work off when the internet goes off
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Sinj
(@sinj29819) reported
@virginmedia Everything you're saying I have tried before and even spoke to an advisor who changed the password on the account for me. When I try that it says the email account is already registered? Waste of my time been trying for months and would rather just cancel the contract?
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Helen
(@helenfax) reported
@virginmedia Yes I checked service status and said no issues
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Mark Lewins
(@marklewins) reported
@skytv @SkyHelpTeam Sky Q is an awful, flakey system that seldom works. 2 × 2tb boxes now and likely a 3rd on Monday now. All because they just don't like @virginmedia Hubs (mine is a Hub 4). And Sky want to put my bill up by £ 9 a month! Yeah...I think not.
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Hazel Wright
(@HKW1981) reported
@owen_whiteley @VodafoneUK .@virginmedia uses RPI + 3.9%. And never answers the phone. Fault with broadband hub. Yes, switching is the answer.
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baseblade
(@baseblade) reported
@virginmedia Wow your phone team are something else! Have to raise a complaint due to loss of wage and then try to bribe me to drop it glad calls are recorded and I can request them via #SAR ready for this to go to @Ofcom