Virgin Media Outage Report in Godalming, Surrey, England
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The latest reports from users having issues in Godalming come from postal codes GU8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Godalming, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Godalming and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Godalming, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Aldershot, Woking, Godalming, Guildford, Yateley, Farnborough and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Internet | |
| Woking |
Internet | |
| Godalming |
Internet | |
| Godalming |
Internet | |
| Guildford |
Internet | |
| Yateley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Godalming, England
Latest outage, problems and issue reports in Godalming and nearby locations:
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Oliver Reid
(@Eggybread18) reported
from
Ash, England
@virginmedia nearly 4 weeks after arranging installation and we still don’t have internet. No one can tell us anything or when we can expect to have it. Such terrible service too!
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia I have just spoken with your complaints department who were very helpful, after spending hours talking to your offshore customer services who were useless, my complaint ref number is COM103338415 if you wish to help!
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia Thanks for replying TG, it’s back up now, however I do have a registered complaint about being charged £7.50 every month to upgraded to unlimited data on my broadband that has unlimited data.
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia @Virgin_Victoria @AaronGaben Virgin says no issues in my area but all I am getting is flashing green arrows and no connectivity... full reset and switched off 3 tokes but to no avail.
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lets be agile
(@martyncodes) reported
from
East Horsley, England
@RomperCrompton @virginmedia The thing is, the phone and broadband use the same physical cabling and network... it’s more a historic pricing model but based upon the shared system
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James Milward
(@Jimbwlah) reported
from
Farnborough, England
@virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation
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Jane
(@i96jms) reported
from
Fleet, England
@virginmedia We are going around in circles. Your team just go through the same script each time we call. Please arrange escalation to a manager to investigate why your support team cannot resolve issues due to flawed process.
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia sort your WiFi out it’s crap on off all day
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Ed Vokes-Mclean
(@EJVMcLean) reported
from
Farnborough, England
@virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia It’s been awful all day
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@Virgin_Victoria @virginmedia Thank you. Virgin Boffin says no issues in area. I have carried out 3 x fully resets and all I am getting is flashing areos and horizontal lines.
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Alex Buchanan
(@AlexBuchanan3) reported
from
Guildford, England
@virginmedia I did manage to get through to negotiate my contract now I have reached my first year. I went for an upgrade... now realised if I was a new customer I would get the same offer but £5 cheaper AND a free xbox/£150 odd bill credit. Going to cancel it now I think....
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Matt Browne
(@mattlfc78) reported
from
Ash, England
@virginmedia Basically we wanted to save money as we were paying too much so we spoke to you guys and we were offered the £99 package which was great but sadly the system was down so the lady said she would call us back in the week. Well that never happened and then a direct debit went
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia Thinking of moving you phone and broadband to virgin media, DON'T do it, life is to short and their customers service is shit! #virginmedia #shitservice
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Matt Browne
(@mattlfc78) reported
from
Ash, England
@virginmedia Of our account for the same amount as last month. We were told that we’d be paying £99 a month but more was taken. We have been trying to sort this problem out for a week now and no one is helping. We asked to speak to a manager and got told there wasnt any available
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Cleo Sharp
(@Shotgooner) reported
from
Aldershot, England
@virginmedia I have constant problems the Wi Fi signals only 2 meters customer service is awful why is this problem continue box Formerly an NTL Customer.A new hub wold be useful,Call Centre does not communicate.A visit from your Man in a Van would be useful!! Await a reply wors
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Becky Morrish
(@BeckyMorrish13) reported
from
Camberley, England
Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service
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Jane
(@i96jms) reported
from
Fleet, England
@virginmedia When I phoned and used the chat they said the same thing. We have already called many times so would prefer you to discuss with your team and arrange a callback by someone who can help.
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia love being on hold to you seriously fed up with your lot , I’d not mind but not a good service
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Jo McGowan
(@guildfordjo) reported
from
Guildford, England
@virginmedia It’s @KayleighMRhodes that is waiting for her order from you. I was just offering sympathy as I have had similar issues with yodel 😊
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel J Gregory
(@RachelJGregory) reported
@virginmedia I’m saddened to say this hasn’t been my experience hence the need to make a complaint.I don’t do that lightly.Up to this time I’ve never been referred to as a ‘bulk’ customer that needed a specialist team to call me back as the team you’re referring me back to were unable to help
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Mark
(@phillyrovers) reported
@virginmedia @UKLightCreation Buy a ‘mesh’ WiFi system. Put the Hub into modem mode, you’ll rarely see any issues with that crappy router again. I went with Eero. Had no issues since. As a modem it’s great. Crap as a router.
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Talisha
(@Liisha11) reported
@virginmedia I have already previous done this and there has been no solution. How do I speak with a manager?
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Tricia Hill
(@TriciaindaHouse) reported
@virginmedia Yes, many times. I finally managed to speak to a human in customer service but all she did was say "There's an outage in your area that will be fixed by 25/2" but we have been having problems for MONTHS
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Moyra 💙💙💙
(@mgr2505) reported
@virginmedia Really need to speak to someone who understands what I'm talking about. Have tried to open an account. Have tried to cancel. Completely frustrated!
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talie
(@TalieDelemere) reported
@virginmedia hi there, I'm moving into a new property that already has virgin WiFi, but I'm a new customer and would be wanting my own service in addition to theirs, I just wanted to check by setting this up at the same address it wouldn't interfere with the current contract
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Ross middleton
(@Middyboy123) reported
@virginmedia Cuts out, not a strong signal at all & struggle steaming been like this for months but you tech help just say there's nothing wrong and fob u off
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Chris Deeley
(@christhenerd) reported
@virginmedia That gives me the same message as your online dashboard which claims no fault - but the last time I ran the troubleshooter it said there was. All I know is i have no internet and the problem doesn’t seem to be on my end !
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Chris Deeley
(@christhenerd) reported
@virginmedia Rebooted, factory reset and so on. Service was intermittent this morning and is now down completely. Did briefly once get a message that there was a network issue coming into the property, but your service status board shows no evidence of any local issue, so I’m baffled.
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James Turner
(@JamesTu33) reported
@virginmedia When you say they can look properly into it for me will they be able to see my actual complaint or will they only be able to see the status of which the complaint is in because mentally I don’t think I can take be told someone will contact you and no doing that ??