Virgin Media outages and service status in Godalming, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Godalming, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 8, 9:45 PM GMT+1.
- Internet (62%)
- Phone (15%)
- Total Blackout (8%)
- Wi-fi (8%)
- TV (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Godalming, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Godalming, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Godalming, England
The most recent Virgin Media outage reports came from the following cities: Guildford, Aldershot, Fleet, Yateley, Camberley, Farnborough, Lindford, and Milland.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford
|
TV | 4 days ago |
|
Aldershot
|
Internet | 7 days ago |
|
Guildford
|
Internet | 9 days ago |
|
Guildford
|
Internet | 12 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Godalming, England
Latest outage, problems and issue reports in Godalming and nearby locations:
-
Daniel Saunders (@danjsaunders) reported from Cobham, England@virginmedia @TymonKate Write a letter of complaint is my advice, customer service by phone is awful.
-
Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported from Farnham, England@virginmedia it’s gone past the estimated 6.50pm that my internet would be up and running after 2 days of no internet. It’s still not working and you haven’t sent an update! Why is it taking so long? I want a refund!!!!!
-
Steve Jones (@fleetsaints) reported from Fleet, EnglandChanged from sky broadband to @virginmedia seriously didn’t think it could be worse. How wrong I was. Utterly shocking broadband. Lost count of the number of times on the last 48 hours we’ve lost service.
-
Jonathan Norman (@jonathansnorman) reported from Farnborough, England@virginmedia I had an important online meeting at 7.30 this morning, no internet. Same problem last Thursday. Been and NTL & Virgin customer since forever but it feels like it is time to change
-
Alison Jane Wilson (@AlisonJaneWilso) reported from Camberley, England@virginmedia truly awful company stuck in the dark ages why would you trust them with broadband when after 3 months notice to quit they take full payment and then you have to apply for a refund !!! Company run by dinosaurs looking for opportunities to rip you off when leaving !
-
John Neilson (@flyingjok) reported from Camberley, England@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!
-
Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!
-
Paul Austin (@BagshotTwit) reported from Camberley, England@virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?
-
©️🅰️®️🅾️ Lℹ️N📧 (@c_s_skinner) reported from Fleet, England@virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡
-
Mark in Hants 🇪🇺 🇬🇧 🇺🇦 (@markinhants) reported from Aldershot, England@virginmedia I’m asking your team whether they want to do anything to match that to keep a customer but I keep connecting someone new & around I go again. Happy to DM or take a call from someone
-
Kirsty Nunn (@kirstyrosenunn) reported from Guildford, EnglandHey @virginmedia @virginhelp can you have a look at your wifi service in the Guildford area? It’s been patchy for weeks, now have had no connection on any device for the past 24 hours; as someone who works and studies from home a lot, this is quite worrying and frustrating
-
jox (@Jotwinn) reported from Cobham, England@libertyglobal I use virgin media wifi and broadband have been a customer for little under a year now and have spent all day on the phone with them I am a priority customer as I have medical equipment that needs wifi to transmit readings to hospitals and they said they would
-
Paul Mackenzie Ross (@pmross) reported from Farnborough, EnglandDear @VirginMedia, are there problems in the GU14 area? Because the reliability of broadband here has been appalling since at least Thursday/Friday. You really need to sort it out, I have to WFH and my daughter needs to connect with her school.
-
CM40 (@CM40UK) reported from Blackwater, England@virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.
-
Emily Redhead (@Em__Charlotte) reported from Cranleigh, England@virginmedia is the WORST service and Provincetown I have ever used and their customer service team is absolutely dreadful and can’t even keep up to date with when you have left the property. If you are ever looking for broadband- DO NOT GO HERE! #rantover
-
Kim Ronaldson (@rattyliveshere) reported from Guildford, England@virginmedia thank you for the reply... my home number is ex-directory and has been for years, how do i cancel this service please?
-
Ge (@Georgiaknipe) reported from Broadbridge Heath, England@virginmedia It’s was a mobile but we phoned up and cancelled and went with a different provider as there was an issue on your side with the order
-
-
Paul Mackenzie Ross (@pmross) reported from Farnborough, England@GuseensLV @virginmedia Ah man, I’m with ya. 350MB here was fab until 16 days ago. Been “OK” today, had a relatively stable connection but it never crept over 10MB and that was if I was lucky *sigh*
-
Paul Mackenzie Ross (@pmross) reported from Farnborough, EnglandAargh. @VirginMedia broadband is down again, 20 mins here in GU14. That’s 13 days of poor service. I’m trying to WFH and daughter’s trying to do her homework online. This is infuriating.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Davie G 🇬🇧 (@fredbeare) reported@biggle1908 Wouldnt touch virgin media witha barge pole, agreed to join them then customer service set in was apallingso pulled out
-
⚛️ 🏴☠️BlackFeared🏴 (@Loftusm24) reported@virginmedia since the six week holidays have started you're internet as been absolute ****.....
-
walter dickson (@happy_cruiser) reported@Apple apples latest update blocks my virgin media account The sign in just keeps spinning round It’s not virgin media as I can access my account on my Ap top the Apple email app has not accepted the account pass word since the introduction of iOS 26 it keeps asking for it
-
Dale Ash (@discoDA1875) reported@virginmedia Sky Sports Plus not working. Sort it out.
-
Sam Sheehan (@SamanthaJane_H) reported@virginmedia I did direct message 4 days ago, nobody read or replied. I’ll recap- 2 weeks no service, five engineers sent to diagnose the same problem multiple times, no fix. Complaints team open and close complaints immediately with no resolution. Fix not due for at least another week.
-
Alex DM || ⭐ || (@Xoman08) reported@PitRucker99 @Starlink The UK is not that bad. Spain is much worse. People pay €49 / month for internet. The problem in the UK is lack of "physical options" but it is getting better: 1. Virgin Media (cable) 2. BT - Telephone lines - ADSL - Fiber optic 3. Three - 5G modem 4. Starlink
-
oodaluke 🇺🇦🇪🇺 (@oodaluke) reported@cw_fc26 Same here, Virgin Media issue
-
B M50 (@BM502s) reported@biggle1908 @C_Midd99 Rkid had the same issue with his Sky package & price, so switched to Virgin Media, now saving £70 a month with faster broadband. Couldn’t be happier with it.
-
Trina S 💙 (@BrownEyedGirlGB) reportedBy December 2025 @virginmedia ongoing service monitoring determined I needed a free hub to stabilise connection. Lost track of how often internet has gone down for few minutes or so then come back. However, in last month it has been out for hours 3 times. 2/?
-
Chris (@deburgh12345) reported@virginmedia @MyOwnShoes @virginmedia I have an issue with your engineer too.... How's this... appointment today to install / check and over heating box that keeps cutting out.... between 12-4pm (4 hours) my old parents called you at 5 to see what was happening cause the engineer did not show... 1/2