Virgin Media outages and service status in East Horsley, England

Problems in the last 24 hours in East Horsley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near East Horsley, England

The most recent Virgin Media outage reports came from the following cities: Guildford, Walton-on-Thames, Kingston upon Thames, Crawley, Mitcham, Reigate, Redhill, Dorking, Woking, Addlestone, Ashtead, Epsom, Feltham, Chertsey, and Leatherhead.

City	Problem Type	Report Time
Guildford	Internet	1 day ago
Walton-on-Thames	Wi-fi	1 day ago
Walton-on-Thames	Internet	2 days ago
Guildford	Internet	2 days ago
Kingston upon Thames	E-mail	3 days ago
Crawley	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near East Horsley, England

Latest outage, problems and issue reports in East Horsley and nearby locations:

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 2 minutes ago from Merton, England

  @virginmedia No internet since last week, again. Have to wait 6 days for someone to come out and ‘fix’ it again. It’s a shame because you guys really don’t care. Since June my internet has been on and off like this

• 
  Mrs R (@KateRenton) reported 6 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Marco Limido (@flyinglimmar) reported 10 minutes ago from Merton, England

  @virginmedia You describe your service like a land of milk and honey, but cancelling a contract with you is basically impossible. I've been kept on hold for more than 40 minutes and all the operators I spoke with pretend not to understand my request and moving me to another colleague. Shame.

• 
  Angie💙 (@Angelaf61260621) reported 12 minutes ago from Redhill, England

  @virginmedia That's who I've been talking to. Spoke to Sabine who has fixed it I think for 4th March. 2 others who couldn't help me, of which was rude and uncaring. All told me different things. It appears its an area fault, which the first one didn't confirm

• 
  Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 13 minutes ago from West Molesey, England

  @virginmedia Yes but it just tells me to check my hub. TV has gone down as well so it looks like a cable issue and not internet. It’s not telling me anything else. Please can you check. Post code is KT12 3. And I’m not the only one !

• 
  Tim Hole (@TimHole) reported 18 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 24 minutes ago from Merton, England

  @Papi85799379 @virginmedia Not sure why they can’t just identify the issue and fix it. If this issue was impacting them at their offices you just know it’d be sorted in no time flat

• 
  Cenk KIRAN👨🏻‍💻🚀 (@cenkkiran) reported 25 minutes ago from Merton, England

  Hey @virginmedia broadband is off AGAIN! Do we need to wait on call for at least 50 mins to reach technical support?

• 
  Rupert Martin (@Martinibar_88) reported 27 minutes ago from Merton, England

  @virginmedia Hi I'm having device connection issues, intermittent loss of speed or connection. So far today sitting a metre from my unit I have had to use my phone data!

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 28 minutes ago from Redhill, England

  TWITTER HELP PLEASE Want to bin @virginmedia after 20 odd years loyal usage. Ideally just need a broadband service. How do you go about it. Don’t want to be left with no broadband.

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 28 minutes ago from Merton, England

  @virginmedia Many complaints have been raised and we have tried to leave the contract due to the complete lack of anything beneficial to actually fix our broadband. Of course I’m not having a a go at you but your customer service team is very bad. They don’t care about actually helping 👍🏾

• 
  R. Aaron (@aaronuart) reported 33 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Tim Hole (@TimHole) reported 34 minutes ago from West Molesey, England

  @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 34 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 35 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 37 minutes ago from Spelthorne District, England

  @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

• 
  Nada Tharanee (@ntharanee) reported 40 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 44 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Mike Fuller (@ninepine) reported 50 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Dean Woods (@deanwoods) reported 57 minutes ago from Horley, England

  @virginmedia we're getting really slow WiFi speeds on all Apple devices using the new Hub 3.0. Android devices are okay. It's just iPhones and iPads that are on a go slow. Any advice/tips to solve this?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Johnny Sacrimoni (@BaltimoreClips) reported 2 minutes ago

  @virginmedia my WiFi is broken help thack you

• 
  Stephen Hampson (@StephenHampson) reported 3 minutes ago

  @gblondon1 @skytv Wait till the new customer vibes runs out and they treat you the way sky did. Increase in bills and decrease in customer service. Isn't this right @virginmedia

• 
  Trevor Gadd (@GaddTrevor) reported 4 minutes ago

  @gblondon1 @skytv @virginmedia Wish we had virgin in my area. Sky extortionate fees now, love sports, multi room and boys watch at uni so not really much choice. I believe their Sat contract runs out in a few years so will lose some of the service I currently get so will def leave then

• 
  Arron Clinkscales (@Clinkyboy67) reported 5 minutes ago

  @virginmedia 2: you contact Virgin through their App and they tell you it will take another 4 or 5 days for an engineer to "visit" when you have nowt !!! You raise a complaint to be told a manager will get back to you within 24 /48 HOUR Please share this with @virginmedia

• 
  ARYA (@lfcaryaa) reported 7 minutes ago

  An utter clown show from @virginmedia and @tntsports @rugbyontnt for messing up coverage again. Timeless errors. #BATvEXE #PremRugby

• 
  Darren Coomer (@coomerdarren) reported 9 minutes ago

  @NaomiRedman4 @O2 @virginmedia I had this problem I put in my email address & password which I use but it failed so tried again email then clicked forgot password once I reset that and was sent a verification code once I did that I was back in maybe try that.

• 
  tom (@tomcity1) reported 10 minutes ago

  @virginmedia the worst broadband ever You’re website is always saying issues in your area will be fixed by a certain date than that date goes and on it goes ******* shambles for the money

• 
  South Coast Commuter (@CS_Hants) reported 11 minutes ago

  So then @virginmedia, having escaped your contract after 18 months of poor service when will someone come to my house to remove the large ugly brown box that was fixed to my outside wall (bearing in mind it was installed without a booking or any notice at the contract start)?

• 
  Norfolk1850. 🏴‍☠️ (@BroadlandPirate) reported 13 minutes ago

  @gblondon1 @skytv @virginmedia Same with the AA. Stay with them & your payment doubles. Moved to the RAC as new customer. Next year I'll move back to the AA as a new customer.

• 
  Taz (@AppleTerence) reported 13 minutes ago

  @gblondon1 @skytv @virginmedia Believe Virgin are just a bad after the initial contract.