Virgin Media Outage Report in East Horsley, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Horsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near East Horsley, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, West Molesey, Leatherhead, Egham, Twickenham, Mitcham, Addlestone, Reigate, Godalming, Merton, Redhill, Ashtead, Kingston upon Thames, Guildford and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near East Horsley, England
Latest outage, problems and issue reports in East Horsley and nearby locations:
-
Brenda
(@joybrenda) reported
from
London, England
@DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.
-
グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
@TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines
-
MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR
(@amiwrong82) reported
from
Worcester Park, England
Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
-
traymca 💙
(@traymca) reported
from
Worcester Park, England
@virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia
-
Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
-
Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
-
Tinders
(@safctinders) reported
from
Worcester Park, England
@virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.
-
DJ MRT
(@DJMRT) reported
from
Sutton, England
It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.
-
Alyson Leitch
(@Geordiesbird) reported
from
Woking, England
@virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please
-
Andy Walker
(@educationforum) reported
from
Worcester Park, England
@virginmedia Your customers pay enough to expect 24 hour support. Do better.
-
Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
-
Mitch Manning 💜💙🦁🇺🇦
(@MitchM77) reported
from
Worcester Park, England
@neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫
-
Brenda
(@joybrenda) reported
from
London, England
@skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia
-
Dr Jan Evelyn-Wilson
(@WilsonJevelyn) reported
from
London, England
@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
-
Geoff Rogers
(@GeoffRogersEU) reported
from
Hersham, England
@virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…
-
Justin Moore
(@jm1967uk) reported
from
Redhill, England
@virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.
-
Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
-
Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
-
グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
-
traymca 💙
(@traymca) reported
from
Worcester Park, England
Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Zombieac
(@Insomniac_LIVE) reported
Can't stream until I get my REAL internet speeds back @virginmedia. Fix your **** AGAIN 🙄 Constantly cutting in and out all day. Not giving my fiber optic speeds. And NO word of warning about any maintenance they "might" be doing
-
Rolliemoe
(@rolliemow) reported
@virginmedia how do I change my package ? How do I cancel my contract ?? Contract is coming to an end and the price hike is ridiculous!! I don’t want to end up paying for a service I don’t need ???
-
Buck Rogers
(@FreejackFan) reported
@virginmedia It doesn't state what the issue was, though. That's the point that you've glossed over with your copy and paste reply.
-
Christopher Davies
(@_Christopher_23) reported
@virginmedia been without Internet all day and your wait times to speak to someone is getting longer, can you help please?
-
Mark
(@markwhalley78) reported
@virginmedia your broadband has just gone down in the CR3 postcode
-
alasdair
(@alasdairew) reported
@virginmedia Yes and the engineer that was meant to come yesterday is now not available until Wednesday and I am left with a key worker trying to teach over a mobile phone network and two children in year 11 that can’t get to their online lessons. All for £136 per month. 😠
-
emi
(@emi_belll) reported
@virginmedia can you please get your **** together? my wifis gone down 3 times today and its only 2pm.
-
alasdair
(@alasdairew) reported
@virginmedia According to your some of your level 2 techs there is no problem, although the signal to noise ratio is above 40 and the virgin broadband phone cut out when I was talking with your last level 1 tech engineer.
-
Abigail Gavigan
(@moleysmum8) reported
@virginmedia They can receive but not send. Pop up says error with server. If I log into their email from laptop they Sky I can send no problem. They have 2 laptops and it's the same so it isnt the laptop.
-
ester83
(@Ester_Laura83) reported
@virginmedia But I can’t use it to test the service as I said I have no internet so can’t get on to the webpage that will test it..? Says no known issues in the area atm but I think that’s just because you don’t know about them because me and my neighbors are affected