Virgin Media Outage Report in Sutton, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sutton come from postal codes SM1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Sutton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Croydon, Reigate, Mitcham, Leatherhead, Paddington, City of Westminster, Fulham, Merton, Redhill, City of London, Ashtead, Southwark and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Evening @virginmedia yes you are down again #virginmediadown
-
🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
FFS @virginmedia internet down again. It’s the demand it’s been this shot for over a year and same old same old.
-
Rony Aujla
(@Ronyaujla) reported
from
West Molesey, England
@virginmedia I spent almost an hour on the phone to a nice customer advisor who then forwarded me to another department. half hour later my disconnect. I called back to go through security- when answering my q’s disconnected. another half hour disconnected. Can comeone call me!!!
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
@virginmedia Please see the series of tweets regarding the service failures. Also the hashtag #virginmediadown for an expanded idea as to why.
-
flitestar-travel
(@FlitestarT) reported
from
Hounslow, England
@virginmedia I am now convinced that. You must be the worst internet provider I have come across and heard about , your reputation proceeds you , you are about as much use as a chocolate tea pot , you take the public’s money promise the earth and when you have the money you f..k
-
Neil Milliken
(@NeilMilliken) reported
from
Cobham, England
@MarshaCollier @MiaD @AkwyZ @rwang0 @dhinchcliffe @JolaBurnett @ipfconline1 @alvinfoo @helene_wpli @digitalcloudgal @KeithKeller @DigitalColmer @TmanSpeaks @HaroldSinnott @jeffkagan @virginmedia It baffles me how an Internet Service Provider has not been capable of successfully implementing call centres from home when my bank has managed to. They own the infrastructure for goodness sake.
-
nick caccavone
(@slicknick66) reported
from
Bromley, England
@virginmedia Hi there. I’ve been on the phone for over an hour to get cut off when transferred to customer services. Can someone message me so I can give details. I’m currently in queue again. Nick
-
Jade Wheatley
(@JadeWheatley_) reported
from
Eltham, England
@virginmedia absolutely piss poor customer service from@whoever the guy was who put us on hold, blagging our of his arsehole he was waiting for a technician, to then cut us off just before 8pm so that we couldn’t call back BECAUSE THE LINES ARE CLOSED!
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Oh @virginmedia you did so well, I managed to log on for work from. 9-4 now normal service resumes.... #virginmediadown
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Hey @virginmedia down again, does @Ofcom monitor these continuous service failures. #virginmediadown
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
******* @virginmedia this is tedious beyond belief! #virginmediadown
-
Jayme Lowe.
(@Jayme_Lowe) reported
from
Croydon, England
What is lock down doing to me, just cried at the @virginmedia advert ffs
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Oh @virginmedia your broadband is beyond *****, it is on my to do list cancellations once this #lockdown is done. Spiraling prices and poxy service before, but now intolerable I hope @Ofcom monitor these complaints. #virginmediadown
-
raymondphill
(@raymondphill) reported
from
Bromley, England
@virginmedia Connectivity on your network is woeful.
-
Trevor Boreland
(@BorelandTrevor) reported
from
Bromley, England
So, working from home which is proving difficult due to the unsatisfactory service of virgin Media and the distinct lack of internet service for the last 3 months. @virginmedia
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Ola @virginmedia down again #virginmediadown
-
🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
@mark_bonnar @ITV Bloody @virginmedia gone down again. I may have to catch up.
-
Simon Woolley
(@simonewoolley) reported
from
Lambeth, England
@virginmedia Hi. YouTube not working, constant spinning circle. Can you advise please.
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
@virginmedia again you are down
-
Claire
(@bakerclaire987) reported
from
Bromley, England
@virginmedia will someone please direct message me. I need to cancel my account and no details anywhere how to do it on line and no one available on your web chat. This is now urgent please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tonio
(@officialTonioE) reported
@virginmedia you WILL fix the problem you WILL provide me the service I am am paying for, and you WILL provide it now!
-
SheilaM
(@sheilam1960) reported
@virginmedia Trying to get information on your website. , doesn't have the information I want, tells me to contact you on chat facility. So I've been waiting for someone on the team to answer me on the Virgin media bot for 45 minutes. terrible customer service and lack of info
-
Steven Blake
(@blakey73) reported
@virginmedia Hi I rebooted last week and all was fine for a few days and now the WiFi’s dropped a couple of times since and I’ve turned off and on again just now ! I’ve had enough of this continuous issue ! Send an engineer or I go with another provider !!!
-
crouchingTiger(); 🏴
(@dbl4k) reported
Wow, virgin media's default routers hate it when you have a small number of WiFi devices connected. Seems like this may have been the connection dropout issue all along. Turn on a 7th device and everything just loses connection.
-
Nic 🐺🐼
(@OkamiMemories) reported
Just lost over an hours worth of coursework thanks to my internet going down. Thanks virgin media 🖕🏻
-
William Hill
(@Williamhill6) reported
@virginmedia I'm a brand new customer to virgin came over because my broadband from sky was a disgrace..couldn't watch anything without it stalling and poor picture..looks like virgin is worse..can't even listen to Spotify on my TV plus its fibre???
-
Wayne Slack
(@slacky13) reported
@virginmedia I phoned up to complain about my Internet dropping out around 5 or 6 times a day. The person I spoke to on the phone had a attitude with me and was rude. I was then put through to the engineering department and had the call put down on me.
-
Mark Oliver
(@Moliblog) reported
@virginmedia This is saying it’s a TV service issue. Not sure why?
-
Math Morrison
(@MathMorrison) reported
@virginmedia Can you stop sending me statements please. I am not a customer.
-
Matt Rogers-Draycott
(@DraycottMC) reported
@virginmedia intermittent connection issues all day in B73. Certainly not getting what we pay for.