Virgin Media outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Wandsworth, Purley, Caterham, Mitcham, Walton-on-Thames, Carshalton, Sutton, Surbiton, Epsom, West Molesey, Kingston upon Thames, Reigate, Redhill, and Dorking.

City	Problem Type	Report Time
Croydon	Total Blackout	4 hours ago
Wandsworth	Internet	2 days ago
Croydon	TV	2 days ago
Croydon	Internet	2 days ago
Purley	Internet	3 days ago
Wandsworth	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Charbster (@charbster) reported 4 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Mike Fuller (@ninepine) reported 4 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  J (@not_on_fire) reported 14 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Kwame Gyamfi (@Kwame916) reported 34 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Adam H-Matthews (@AdamHMatthews) reported 35 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  R. Aaron (@aaronuart) reported 36 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Befitat50 (@befitat50) reported 36 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  ☆ Liezel ☆ (@liezel_t) reported 40 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 42 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Befitat50 (@befitat50) reported 43 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Befitat50 (@befitat50) reported 43 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Andy Walker (@educationforum) reported 43 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Mrs R (@KateRenton) reported 44 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  William (@willbassoumba) reported 45 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  Rana Rahman (@ranaraptor) reported 45 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Baz, Wacky worm! (@mobiusb2) reported 46 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 50 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Mike Fuller (@ninepine) reported 52 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Tinders (@safctinders) reported 55 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 56 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Wright (@wobbleatbar) reported 4 minutes ago

  @virginmedia over the last couple of weeks I have been getting CS2004 errors. Sometimes it clears in a minute or so sometimes I have to reboot I’m in HA4 area. Please advise.

• 
  Laura Rogowski Weldon (@LauraRWeldon) reported 5 minutes ago

  @HarrietHarman A government minister's family members were downloading porn on virgin media and claiming it back off the taxpayer the last time you lot were in power, so I'd pipe down if I were you.

• 
  Louise Ford (@pixiepoppett) reported 8 minutes ago

  @virginmedia my broadband and tv are down. Can u tell me why?

• 
  vikas tripurneni💙 (@drvikaz) reported 10 minutes ago

  @SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!

• 
  James Robertson (@JameskRobbo) reported 12 minutes ago

  @virginmedia I’m forever wasting my time trying to cancel my service but because the email is old and I can’t access it, you can’t do anything

• 
  Nolan (@nolan1874) reported 14 minutes ago

  @virginmedia is the internet down in DY10 Worcestershire?

• 
  aldo (@ukaldo2) reported 15 minutes ago

  @virginmedia Ok which area was that, You've not asked, it's clear your customer service levels are poor!

• 
  STEPHEN (@stevied151181) reported 15 minutes ago

  @virginmedia I've just had a lovely chat with Kameer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟

• 
  STEPHEN (@stevied151181) reported 17 minutes ago

  @virginmedia I've just had a lovely chat with Kabeer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟

• 
  JS (@SweeneyJoanne) reported 24 minutes ago

  @virginmedia @virginmedia you haven’t responded to my message from 3 days ago, horrendous customer service!!