Virgin Media outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, England

The most recent Virgin Media outage reports came from the following cities: Wandsworth, Croydon, Mitcham, Richmond, Redhill, Leatherhead, Beckenham, Walton-on-Thames, Ashtead, Tadworth, Kingston upon Thames, Caterham, Merton, and Godstone.

City	Problem Type	Report Time
Wandsworth	Internet	18 hours ago
Croydon	Internet	1 day ago
Mitcham	Total Blackout	1 day ago
Croydon	Wi-fi	2 days ago
Croydon	Internet	2 days ago
Richmond	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 2 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 3 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  William (@willbassoumba) reported 3 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  Mrs R (@KateRenton) reported 3 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Adam H-Matthews (@AdamHMatthews) reported 10 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Shasa Colson (@THE_COLSON) reported 12 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Tim Hole (@TimHole) reported 19 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  Jessica Carmody (@JessicaCarmodyV) reported 20 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Will Jennings (@willjennings80) reported 25 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Philip 🦅 (@Phil_Swallow) reported 32 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  Kerry Vaughan (@Boubs1985) reported 37 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 39 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Mike Fuller (@ninepine) reported 39 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 39 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

• 
  traymca 💙 (@traymca) reported 41 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Befitat50 (@befitat50) reported 43 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 43 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  ☆ Liezel ☆ (@liezel_t) reported 46 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Miss Toppin (@Miss_Toppin) reported 49 minutes ago from Croydon, England

  Dear @virginmedia HOW AM I SUPPOSED TO WORK WITH NO ******* INTERNET? Saw your engineers on the road this week. Why have you not fixed the problem? Whatever licence you have needs to be revoked immediately.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 59 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rab A (@Rab75A) reported 4 minutes ago

  @virginmedia is there a outage in KA3 area of Kilmarnock

• 
  billy winter (@billywi56359173) reported 6 minutes ago

  @virginmedia tried calling and it’s impossible to get through to anyone, my bill keeps going up and up and up and the service keeps getting worse and worse, so I try and swap supplier and now you’re charging me nearly £300 to leave early.

• 
  Philip Loeb (@philloeb) reported 16 minutes ago

  @virginmedia your service is nothing short of abysmal. I signed a contract with you over a week ago, the very next day you sent the wrong contract to me. I have now been on the phone for over 2 hours this week trying to sort out your problem. 1 dept doesn’t speak to the other

• 
  John Cameron (@bhoyjohn1888) reported 17 minutes ago

  Dear Lord. Virgin media. Crap. No one answers the phone.

• 
  Shaun Weeks (@ShaunWeeks) reported 18 minutes ago

  @virginmedia customer service has got to be the worst I’ve experienced in the UK.

• 
  Long Jane Silver (@roosterslily) reported 26 minutes ago

  @virginmedia is there a power outage as some of my channels are missing such as Sky Crime, U & Gold? I've been on the ChatBOT for three hours with no reply and no answering the phone

• 
  cameron scotece (@CameronScotece) reported 26 minutes ago

  @virginmedia why is the WiFi so poor around Nottingham area , getting 1mb download , not acceptable when paying £60 a month+

• 
  rachaelinnc (@rachaelinnc) reported 30 minutes ago

  @virginmedia I have tried every which way to contact you by live chat, community, WhatsApp and now been on hold on the phone for over an hour - can someone please help me please with an expiring contract?!!! This is ridiculous!

• 
  Dave #oafc (@Rusty_Barnacle) reported 30 minutes ago

  @virginmedia have to say I've really enjoyed spending over 15 hours on the phone and 10 of those on hold this week trying to sort my contract out because your salesperson didn't sort it properly. I've been trying to cancel for 2 hours this morning and been left on hold again

• 
  hedge (@hedge99) reported 31 minutes ago

  @virginmedia a need help with my house move