Virgin Media outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Wandsworth, Sutton, Mitcham, Redhill, Caterham, Kingston upon Thames, Walton-on-Thames, Tadworth, Purley, Carshalton, Surbiton, Epsom, West Molesey, and Reigate.

City	Problem Type	Report Time
Croydon	Internet	12 hours ago
Croydon	Internet	2 days ago
Croydon	Internet	2 days ago
Croydon	Total Blackout	3 days ago
Wandsworth	Internet	4 days ago
Croydon	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  simone clark (@iglu_sim) reported 17 seconds ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Millwall halfwayline (@millwalljdb) reported 2 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  J (@not_on_fire) reported 10 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  marksonofjohn (@marksonofjohn) reported 11 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 13 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 15 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  R. Aaron (@aaronuart) reported 23 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  Befitat50 (@befitat50) reported 24 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Shaun (@Shaun1799) reported 27 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Nick Tippett (@nicktippett) reported 28 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Jane Common (@JaneCommon) reported 36 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Philip 🦅 (@Phil_Swallow) reported 39 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  traymca 💙 (@traymca) reported 39 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Kwame Gyamfi (@Kwame916) reported 42 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Baz, Wacky worm! (@mobiusb2) reported 43 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  Philip 🦅 (@Phil_Swallow) reported 43 minutes ago from Croydon, England

  @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

• 
  Will Jennings (@willjennings80) reported 46 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Trevor Graham (@MrTG_Tweets) reported 47 minutes ago from Redhill, England

  @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

• 
  Kwame Gyamfi (@Kwame916) reported 54 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 55 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark King (@markkinga) reported 4 minutes ago

  Is @virginmedia in trouble?, as im trying to work out why i need 2 to 3 sales calls a day. I get a rubbish email once a week. Why not email something i might be interested in rather than constant phone calls im sure i never consented too.

• 
  MrBazza 🎬 (@MrBazza) reported 4 minutes ago

  @virginmedia I logged a complaint a few weeks ago regarding mis-sold broadband rate. I rejected your initial offer in writing, then spent over 1 hour on hold only to be promised a callback in 20 minutes that never happened. Please check my complaint.

• 
  christopher john (@chriscj1065) reported 12 minutes ago

  @virginmedia Could you please send me details to who i should log a complaint.

• 
  Sinead Nash (@nashs) reported 14 minutes ago

  Thank you @virginmedia for this well timed outage that means I’ll need to need to take my laptop on holiday 🙄🙄🙄

• 
  Mark 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MrMarkW67) reported 15 minutes ago

  @ClientsSupTech Piss off you scamming cxnt. Hey @virginmedia this account above is pretending to be your support team.

• 
  Steve Hannant (@toffeeman112) reported 15 minutes ago

  @trapdoor456 @virginmedia I’ve been with Youfibre 3 years… Speeds and reliability are great…. However if you do hit a problem Customer Service is woeful and stressful. Fortunately the reliability means you don’t need to contact them very often !!!

• 
  Brett Williams (@brettwill82) reported 18 minutes ago

  @virginmedia anyone’s lfc tv channels tv guide not working ?

• 
  Michael (@whatmichaelsays) reported 18 minutes ago

  @virginmedia Into my third hour on chat and my fourth agent - and still no closer to a solution!

• 
  The Way We Will Be (@TheWayWeWillBe) reported 18 minutes ago

  @virginmedia so cross with you again today Not only is the broadband up and down as usual (but tests show fine) but you won’t allow me to log in from my Apple Mac and you won’t allow me to update parental controls Useless

• 
  Kay (@kaytydaty) reported 19 minutes ago

  @virginmedia I want to change bank details but online, the manage direct debit link, goes to ‘something’s not quite right, we’ve found a problem, please try again’ every time. Can you send me a direct link please? Thanks Kay