Virgin Media outages and service status in Sutton, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Sutton, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 26, 2:00 PM GMT+1.
- Internet (66%)
- Wi-fi (22%)
- Total Blackout (7%)
- E-mail (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sutton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sutton, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Kingston upon Thames, Warlingham, Wandsworth, Thornton Heath, Purley, Dorking, Coulsdon, Redhill, Twickenham, Sutton, Mitcham, Caterham, Walton-on-Thames, and Tadworth.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 2 hours ago |
|
Croydon
|
Internet | 1 day ago |
|
Croydon
|
Internet | 3 days ago |
|
Croydon
|
Wi-fi | 3 days ago |
|
Croydon
|
Wi-fi | 5 days ago |
|
Kingston upon Thames
|
Wi-fi | 6 days ago |
Nearby cities with recent reports
5 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Befitat50 (@befitat50) reported from Lambeth, England@virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?
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Kay Bak (@kaybaka) reported from Camberwell, England@Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown
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Mr Wookie aka Cliff (@DogAteMyWookie) reported from Croydon, EnglandHey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.
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Ranjan Mallya (@RanjanMallya) reported from Croydon, EnglandThis is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia
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🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported from Whyteleafe, England@IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!
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Justin Moore (@jm1967uk) reported from Redhill, England@virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia My problem is that the fix time is 24 hours! That’s really not ok
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R. Aaron (@aaronuart) reported from Merton, England@virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!
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Illy Mus 💙 (@illymus) reported from Camberwell, England@virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???
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traymca 💙 (@traymca) reported from Worcester Park, England@virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely
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JamesLee85 (@jameslee_1985) reported from Croydon, EnglandApologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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Kerry Vaughan (@Boubs1985) reported from Addington, EnglandAint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk
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kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported from Kingston upon Thames, England@virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund
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Mark (@markrhorney) reported from Lambeth, England@virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬
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Adam H-Matthews (@AdamHMatthews) reported from Camberwell, England@virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.
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Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@virginmedia A recent software update for Virgin TV 360 and Stream boxes intentionally changed the startup behavior so the box now boots directly to the Home screen instead of the last watched channel. This update aims to give you quicker access to your apps, recordings, and recommendations. It's all a social media. Everyone hates it. Do you take feedback from? Your customer
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Frazzz (@FrazzzYT) reported@virginmedia Apparently you're still looking into issues in the area... two months on from looking into issues in the area
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Lee (@LeeDeacy90) reported@LowerNorthBank @virginmedia So bad & such an idiotic decision to do it this weekend. You about later?
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DJ Dilla (@DJDillaBSR) reported@virginmedia are there currently problems in the Bristol area?
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Stephen Maddock (@stephenm68) reportedI dream of 10 hours! Our @virginmedia broadband has been down for around 600 hours and there is no information about why they can’t fix it….. Customer since 2007 when the company began, too.
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Paps (@coophos) reported@LeighHutch90 @virginmedia For what we pay it’s crap
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Paul (@Pauldunfy) reported@ryantegan @skytv I had to cancel my virgin media after years with them and sign up as the wife to get the offer I wanted. Madness stuff.
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me (@CalJamesPhoto) reported@virginmedia please, for the love of god, give me a number here I can speak to a person.. I don’t have my 9 digit account number with me I need tech support, my landline is knackered. Your VA sucks It’s 2026 fgs, getting help should be easier than ever
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Dips (@Ndola19) reported@moonpeach212 @virginmedia Hey, VM will not sort anything out. I have spent so much time trying to sort out my issue as O2 failed to apply my Volt benefit. VM claims they have done everything while O2 claim they are waiting for VM confirmation. They drag the issue out hoping you will go away
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ThatGoku (@ThatFoxGoku) reportedWoke up to find #virginmedia broadband down again. Very disappointing as I have work to do online at home today. Might be requesting some compensation. I guess it’s time to switch provider.