Virgin Media outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Redhill, Caterham, Kingston upon Thames, Walton-on-Thames, Tadworth, Purley, Wandsworth, Mitcham, Carshalton, Sutton, Surbiton, Epsom, West Molesey, and Reigate.

City	Problem Type	Report Time
Croydon	Internet	15 hours ago
Redhill	Internet	1 day ago
Redhill	Internet	2 days ago
Redhill	Internet	3 days ago
Croydon	Internet	3 days ago
Redhill	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Jeff Brown (@fadermonkeyking) reported 3 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Illy Mus 💙 (@illymus) reported 7 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  Nick Tippett (@nicktippett) reported 13 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Jenny (@jennymelmo) reported 16 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  R. Aaron (@aaronuart) reported 16 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  Jessica Carmody (@JessicaCarmodyV) reported 18 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 19 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

• 
  John lumb (@Johnlumb67) reported 21 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Tim Hole (@TimHole) reported 25 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  Justin Moore (@jm1967uk) reported 26 minutes ago from Redhill, England

  @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

• 
  Philip 🦅 (@Phil_Swallow) reported 27 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 29 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Stephen Champion (@Champs707007) reported 33 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Paul Smith (@paulhelpspeople) reported 34 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 41 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 43 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  ☆ Liezel ☆ (@liezel_t) reported 44 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  William (@willbassoumba) reported 48 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 51 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Staffora (@staffora) reported 56 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott (@FluxRogueX) reported 6 minutes ago

  @Simon_Whale @virginmedia Can you spammy ********* get off the post no one’s buying your dog **** scam post. **** off

• 
  Phil66 (@phil66uk) reported 6 minutes ago

  @virginmedia What in the hell is going on with TV your page now saying wont be fixed until 22nd so that be a week with no TV what is the problem want so detail and why is my next door neighbour TV fine had no problms????? and Net now statting to go up and down time to time so what going on ??

• 
  simply lee (@thefelourfog) reported 9 minutes ago

  @Simon_Whale @virginmedia Virgin was fine for me for the first few years then last 6 months of contract was nothing but issues ,was glad to be rid of them

• 
  Paulinho (@PMXL12) reported 10 minutes ago

  @virginmedia u might have the most shittest internet in the whole world why my **** keep cutting out get better connection in a 3rd world country blerts

• 
  Thomas (@Bluebro1lfc) reported 12 minutes ago

  @kingoftheshed @virginmedia Fault on mine from 6 July and to be sorted on 22 July shocking service

• 
  Emily Atkins (@bahallathegreat) reported 12 minutes ago

  @mariah56_c @virginmedia Mines just gone down so not happy

• 
  Leo Gheorghita (@leogheorghita) reported 16 minutes ago

  @virginmedia @gwfvrowell In general you help with nothing.

• 
  Daxie mum. (@lovesdaxies) reported 18 minutes ago

  @Simon_Whale @virginmedia We and my Mum both had exactly the same issue with EE snd I’ve heard others with same from Skye. They say they’ve sent the packaging but don’t until you phone to complain.

• 
  John sutton (@Johnsut06358334) reported 19 minutes ago

  @gwfvrowell @virginmedia Awful firm.

• 
  jamiediscos (@jamiediscos) reported 21 minutes ago

  @virginmedia 12 hrs so far with no WiFi, no tv service and more importantly, no phone! Why am I paying you an extortionate amount of money each month?