Virgin Media Outage Report in Sutton, Greater London, England
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The latest reports from users having issues in Sutton come from postal codes SM1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sutton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Newham, Croydon, Hammersmith, Southwark, Southall, Mitcham, Redhill, City of London, Bromley, Epsom, Wandsworth, Feltham and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| City of Westminster |
Total Blackout | |
| Newham |
Phone | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Thea
(@theasthinkings) reported
from
Lambeth, England
@virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.
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Joy Balfe
(@Joybalfe) reported
from
Croydon, England
@virginmedia biggest pile of shite. Every single day there is an issue. Time to head off to pastures new. I am done!
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia Hello, can someone from cancellations call me please? The automated customer call line hangs up on me!! Broadband service is absolute rubbish - intermittent and slow and distance limited when it is working
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narly
(@narly) reported
from
Merton, England
Statutory weekly **** connection from @virginmedia
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Paul Harper
(@HonorarySpock) reported
from
Croydon, England
@virginmedia @THX1138_2014 It appears you still have issues. I've no mobile data
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Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia internet and tv down for 10 hours and still no sign of a resolution. It’s not acceptable when we pay a lot of money for a service and need the internet to work. When will this issue be fixed?
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Paddington, England
Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
Another day, another sudden @virginmedia outage (SW16). Of course, no 24/7 tech support to help...
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
@virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?
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tim barker
(@tjbarker72) reported
from
Richmond, England
@virginmedia useless useless useless broadband. Every day am told it should be OK. Every evening it crashes. Nobody ever contacted me to try to help 😒I have tweeted many times but no help
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🔴📖⚪️
(@ReedGooner) reported
from
Croydon, England
@virginmedia Simply put, the sales person missold the package and I’m now being told I’m not entitled to what I was promised at point of sale. Send me a DM and I will provide the complaint reference.
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Tel
(@2pintsuk) reported
from
Redhill, England
@virginmedia upload speeds are constantly slow during the day. As low as 2Mbps at times, in the evening it’s back to 38Mbps. No reboots or usage changes in that time. Has been like this for at least over a week. Download speeds not as impacted.
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bill osmond
(@billosmond) reported
from
Camberwell, England
@virginmedia The really annoying thing is that ever since I got an email from @virginmedia telling me that I will now be receiving improved, super fast broadband - the service has deteriorated considerably.
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Charlie Morrow
(@charlie_morrow) reported
from
Lambeth, England
@virginmedia having wifi problems in SE London. What’s the issue @virginmedia ?
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jordan
(@wharfyoung) reported
from
Poplar, England
just spent 3 hours on the phone with @virginmedia trying to get an early termination fee waived (for an account which they cancelled) only to be passed to about 8 departments, and then be told it’s not possible and I’d have to make a complaint.. make it make sense pls
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Mustakim.
(@Mustxkim) reported
from
Brentford, England
@virginmedia yall *** man. Been down for 8 hours now. Trash *** internet
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Adam Dolphin
(@itsmeinleek) reported
from
Redhill, England
@virginmedia online to@one of your agents for an hour now, it’s a joke. 6+ minutes to answer any question. I bet if I wanted to upgrade the conversation would be quicker. Shocking service.
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
Surprise, surprise, @virginmedia... your internet service has dropped out. Again. When are you going to improve?
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Wen Wong
(@WensterWenz) reported
from
Bromley, England
@BryanLeith1 @virginmedia Think it was down, mine is back up now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren.
(@l4ur3n_x) reported
@virginmedia Woke up today and there is still an issue! When will this be fixed
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John King
(@KingJohn26) reported
@Stubtastic @Evansmama05 @virginmedia Believe me, after months virgin's price gonna go up because of systems like this, I got mine for 30p/m and now almost 74p/m, today even virgin is not working on my hub flashing green lights
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Rand
(@Raz625772) reported
@virginmedia good morning. Still no wifi in SW11 area after 3 months. Can someone please connect with me to resolve this ASAP. I’ll be raising an incident with @CISASUK today also. This is totally unacceptable
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Sinead
(@ShinnyShinyKey) reported
And not only that - I requested that text updates be sent to me but didn't receive a single thing. This is the problem with Virgin Media - all they do is stick their heads in the sand so they can avoid owning up to how much they are ******* up.
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Bee turner
(@beeturner250661) reported
@virginmedia I dint understand - you fail to provide me with access to tv for over a week , tell me during a phone call I will be compensated for a failure to provide a service I pay for ? I have a very unwell elderly husband at home and he had no access to tv for over a week ?
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lomelindi12
(@lomelindi12) reported
Interesting call on behalf of aunt to @virginmedia. Appalling. On hold for hours. Then ‘I’m cancelling that element for her but need to call her back to discuss some billing issues’. (she’s cancelling phone part of package & was told no change to bills). Oh no you bleeping aren’t
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slb
(@sianllouise) reported
virgin media sucks
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Tim Matthews
(@twinny126) reported
@virginmedia Received text on Tue "there maybe disruption to your service due to improving your service in your area". Received another text on Fri "work completed", since Fri no youtube. I contacted tech support, and was told it would be fixed in 5 hours, still not working!
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Mark Gossage
(@bulkbiker) reported
@virginmedia Ho ho ho... when your systems are so poor that a call cannot be connected successfully why build up my hopes..
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GD
(@gdlufc) reported
@virginmedia is still harassing my mother for £11.40 for services which were not installed and a box has never been received. 4 months later and they are now saying they are instructing debt collection agencies. Awful customer service and noone able to sort. @Ofcom