Virgin Media Outage Report in Sutton, Greater London, England
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The latest reports from users having issues in Sutton come from postal codes SM1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sutton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hounslow, Southall, Southwark, City of London, Croydon, City of Westminster, Tower Hamlets, Ealing, Paddington, Richmond, Newham, Redhill and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Phone | |
| London |
Internet | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
Blackheath, England
Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia
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R. Aaron
(@aaronuart) reported
from
Merton, England
My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia
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Justin Moore
(@jm1967uk) reported
from
Redhill, England
@virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
Spelthorne District, England
@virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
@virginmedia my internet is constantly not working it’s really frustrating.
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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Alex
(@ameehan71) reported
from
Bromley, England
@virginmedia @Jaym7t5 Mine has just gone down again, 16:35
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JJ Hazan
(@HazanJJ) reported
from
Blackheath, England
@virginmedia Still down in Lewisham SE8 for me
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Michael James Weaver
(@Weaverfooty14) reported
from
Blackheath, England
@virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?
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Kwame Gyamfi
(@Kwame916) reported
from
Wandsworth, England
Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia
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Phil *******
(@SustyPhilC) reported
from
Merton, England
@virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!
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JamesLee85
(@jameslee_1985) reported
from
Croydon, England
Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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ALICE AND THE INK
(@aliceandtheink) reported
from
Royal Kensington and Chelsea, England
In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻
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Nada Tharanee
(@ntharanee) reported
from
Sutton, England
@virginmedia Bad service!
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SusannJerry
(@MrsJerryTweets) reported
from
Hounslow, England
@8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.
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Andy Walker
(@educationforum) reported
from
Worcester Park, England
@virginmedia Your customers pay enough to expect 24 hour support. Do better.
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Nada Tharanee
(@ntharanee) reported
from
Sutton, England
@virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robin haughan
(@robin_haughan) reported
@virginmedia Got nowhere today! Still same issues. Happy to have a web chat at 9am tomorrow, please note you cannot contact me on my mobile as it does not work! Please email me a link.
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Kelsey
(@Jugdar013) reported
@virginmedia Well seeing as it happened when talking to you its a bit odd... so please cancel it!
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Kevin Bates
(@Mistabates) reported
@virginmedia Webcam Web chat is a spellchecker error. You have a known problem with your email You are wrong
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Kevin Bates
(@Mistabates) reported
@virginmedia You mean your service will not be available for at least another 24hrs? Are you kidding me? Do you really want a webcam with me? Yes I'm available. Bring friends Can @AngryBritain join in for the laugh ??
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JL Bevan
(@Avosetta54) reported
@virginmedia How dare you! You took 55 minutes to answer my call, I went through security then you said you'd put me on hold while you looked into my problem ... then cut me off!!!!
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Peter Riley
(@Peter_79_Riley) reported
@virginmedia Yes…initially had two calls with your team and logged issues…multiple reboots, resets, pausing connections to devices. Was told I need to have 2 consecutive days of problems. We’ve now had over 10 days of problems but you aren’t the easiest organisation to get hold of.
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Pilgrim🇫🇷🇪🇺
(@SparklyVegas) reported
@BorisJohnson @virginmedia @O2 Wouldn’t have been an issue of you morons hadn’t destroyed our relationship with our nearest neighbours and allies
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niall eddery
(@nialledd) reported
@BorisJohnson @virginmedia @O2 Idiot. You are the reason the rest of the mobile operators don’t have free roaming because there is no reciprocal benefit.
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Debbie Pleavin
(@LoveFlow2) reported
@virginmedia Your a joke I've been trying for months to change my package and you keep Messing up I've been waiting the last 5 hours on WhatsApp for you to help me
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia I have your smart hub 3, or as I like to call it the dumb dumb 3000. (It's struggles to broadcast a decent connection around a 2 bed flat, so it's been banished to modem mode. (Honestly, it's the worst router ive ever dealt with) 😳