Virgin Media outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Redhill, Walton-on-Thames, Wandsworth, Dorking, Richmond, Mitcham, Ashtead, Epsom, Kingston upon Thames, Leatherhead, Headley, and Beckenham.

City	Problem Type	Report Time
Croydon	Wi-fi	9 hours ago
Redhill	Internet	13 hours ago
Croydon	E-mail	2 days ago
Walton-on-Thames	Internet	2 days ago
Croydon	Internet	2 days ago
Croydon	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Shaun (@Shaun1799) reported 2 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 3 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 4 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Stephen Champion (@Champs707007) reported 5 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Jack Robinson (@JackEORobinson) reported 6 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Jeff Brown (@fadermonkeyking) reported 11 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 20 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Jane Common (@JaneCommon) reported 20 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Mark (@markrhorney) reported 22 minutes ago from Lambeth, England

  @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

• 
  Jeff Brown (@fadermonkeyking) reported 25 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  John lumb (@Johnlumb67) reported 27 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  J (@not_on_fire) reported 29 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 30 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Kwame Gyamfi (@Kwame916) reported 34 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Chris Shepherd (@shepherd_1972) reported 38 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  William (@willbassoumba) reported 41 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  Stephen Champion (@Champs707007) reported 41 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  Rana Rahman (@ranaraptor) reported 47 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Tinders (@safctinders) reported 59 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  R. Aaron (@aaronuart) reported 60 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Tracey (@adamtracey8) reported 13 minutes ago

  @virginmedia @scoobiesue82 Tried everything you have recommended @virginmedia and still have the issue. It is only with Big Bang Theory on TLC channel 128. Can we get an update on this

• 
  adrian adrian (@adrianatkins196) reported 13 minutes ago

  @BBCTomEdwards @virginmedia London at its best a transport network that dont want customers.

• 
  Jo (@Mansfield_Girl) reported 17 minutes ago

  @virginmedia Hi! Since 14th Grandad has got "Title Not Available" on all channels and experiencing intermittent issues with picture. Looks like not connected to Virgin Network but only option is wired when never has been wired?! Tried hard resets on both box and router.

• 
  William Bell (@Wmb1877) reported 19 minutes ago

  @Just_Katie_x @virginmedia Had a similar problem with them years when cancelling due to moving house. Absolutely useless would never use them again.

• 
  Bert longballs (@Bertlongball) reported 21 minutes ago

  @virginmedia my current contract runs out 16th June and the best price you can offer me after 12 years a customer I have been offered £46.99 ppm but if let it run out I can get it for 26.99 as a new customer

• 
  Ravinandan Pratap Singh (@RavinandnSingh) reported 27 minutes ago

  @VirginMediaIE @virginmedia Still they have not resolved the issue. They charged over payment for 4 months and refunded only 2 months. Also no compensation for this fault. Is this how you are making money?

• 
  Andrée & Smudge (@Glouc123) reported 28 minutes ago

  @virginmedia am throwing new crap remote in bin. Got to sign in to channels and give your email info. Everything a pain in backside.

• 
  Sean 💙💛 (@SeanSmi59697180) reported 28 minutes ago

  @OliverGMcManus @virginmedia Im sure you can after so many days of not working as its breach of contract on their behalf. Look into it.

• 
  London leaver (@ross_biagini) reported 32 minutes ago

  @virginmedia Internet has been down in HP6 since Sunday. Please help

• 
  Melvyn Malloch (@melvynmalloch) reported 32 minutes ago

  @virginmedia connected to your network yet they worked perfectly with @TalkTalk without any issues. It's so frustrating