Virgin Media outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, England

The most recent Virgin Media outage reports came from the following cities: Southwark, City of London, London, Croydon, Poplar, Hammersmith, Wandsworth, City of Westminster, Newham, Ashtead, Tadworth, Redhill, Kingston upon Thames, Westminster Abbey, and Caterham.

City	Problem Type	Report Time
Southwark	Internet	3 minutes ago
City of London	Internet	6 minutes ago
London	Internet	28 minutes ago
Croydon	Wi-fi	45 minutes ago
Poplar	Internet	1 hour ago
Hammersmith	Internet	2 hours ago

Community Discussion

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Virgin Media Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 34 seconds ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Amanda Birrell (@blackheathma) reported 2 minutes ago from London, England

  @MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so

• 
  Roger Highfield (@RogerHighfield) reported 3 minutes ago from London, England

  @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

• 
  Brenda (@joybrenda) reported 4 minutes ago from London, England

  @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

• 
  travelling Adam (@TravellingAdam) reported 9 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 13 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 20 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Nathan Talbot (@nathantalbot) reported 21 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Brenda (@joybrenda) reported 22 minutes ago from London, England

  @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 27 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 27 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Jenny (@jennymelmo) reported 32 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 35 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Brenda (@joybrenda) reported 36 minutes ago from London, England

  @DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.

• 
  Declan Higgins ☘ (@declan1968) reported 36 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 41 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 44 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 47 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 48 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 55 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Negduke (@NegdukeG) reported 2 minutes ago

  Jeez still no broadband service from @virginmedia in wa11 area. Not getting much work done today #virginmedia

• 
  HAYLEY (@Hayleycauchie) reported 3 minutes ago

  @virginmedia @futureminds Yes itv live is not working also not on the app

• 
  Brett Downes (@tterbsenwod) reported 3 minutes ago

  @virginmedia your companies customer service is an absolute disgrace. I have 5 outstanding complaints with you, and each time you sent some kind of automated response saying all been sorted!

• 
  Bob (@madjack1300) reported 3 minutes ago

  @virginmedia How come my wifes phone bill has gone up from £7.80 Feb to March then £10.30 March to April .It looks like another customer for Gifgaff

• 
  Highflier_100 (@highflier_100) reported 4 minutes ago

  @virginmedia who can I talk to about the poor service you provide to your broadband customers? My contract ends in a month and I can’t wait to get rid!

• 
  TheShannimal (@TheShannimal_) reported 11 minutes ago

  Maybe not. Internet is down for a second day running. At least @virginmedia aren’t trying to double the price of our monthly broadband if we stay with them… oh wait, they are.

• 
  Sohaila Ahmad (@sohailaahmad) reported 19 minutes ago

  @Hayleycauchie @virginmedia @futureminds Just came on...so just missed the news..no bad thing I guess

• 
  Tidder green (@TidderG) reported 19 minutes ago

  @youfibre been trying to upgrade for a over a week now but keep getting passed on if the phone system doesn't go in a loop or tell you there's a application error and hang up on you and today I come home to see that I don't have the public IP i pay for going back to Virgin Media as soon

• 
  Alex (@wecipedia) reported 20 minutes ago

  TNT Sports quality on Virgin Media has been absolutely pathetic of late. Leeds vs West Ham game had audio issues and the picture on Real vs Bayern keeps cutting out. Great stuff 👍

• 
  rick_x (@rick_x) reported 21 minutes ago

  @virginmedia I haven't raised a complaint there is no log number and nothing has been confirmed by email. All attempts to do this via PM have been a joke with you asking me to tell you when I'm available, not responding for hours then giving me 5 mins to enter my security details.