Virgin Media outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, England

The most recent Virgin Media outage reports came from the following cities: Kingston upon Thames, Mitcham, Croydon, Reigate, Redhill, Walton-on-Thames, Wandsworth, Dorking, Richmond, Ashtead, Epsom, Leatherhead, Headley, and Beckenham.

City	Problem Type	Report Time
Kingston upon Thames	E-mail	3 hours ago
Mitcham	Internet	23 hours ago
Mitcham	Wi-fi	1 day ago
Croydon	Wi-fi	1 day ago
Croydon	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 6 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  ☆ Liezel ☆ (@liezel_t) reported 13 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Philip 🦅 (@Phil_Swallow) reported 15 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  Jane Common (@JaneCommon) reported 15 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Befitat50 (@befitat50) reported 15 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Millwall halfwayline (@millwalljdb) reported 16 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  Ranjan Mallya (@RanjanMallya) reported 21 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Miss Toppin (@Miss_Toppin) reported 22 minutes ago from Croydon, England

  Dear @virginmedia HOW AM I SUPPOSED TO WORK WITH NO ******* INTERNET? Saw your engineers on the road this week. Why have you not fixed the problem? Whatever licence you have needs to be revoked immediately.

• 
  Paul Smith (@paulhelpspeople) reported 28 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Staffora (@staffora) reported 28 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Nigel Ellway (@Nigelellway) reported 31 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 32 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Befitat50 (@befitat50) reported 34 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  Baz, Wacky worm! (@mobiusb2) reported 38 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Baz, Wacky worm! (@mobiusb2) reported 48 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  Trevor (@TRSafcw) reported 53 minutes ago from Headley, England

  @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

• 
  Geoff Rogers (@GeoffRogersEU) reported 53 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Nick Tippett (@nicktippett) reported 57 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Rana Rahman (@ranaraptor) reported 58 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  William (@willbassoumba) reported 58 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cameron scotece (@CameronScotece) reported 5 minutes ago

  @virginmedia again WiFi completely unusable and not fit for purpose , £76 a month for the worst connection I’ve ever seen - Nottingham

• 
  jak cool (@kenshinnnjay) reported 7 minutes ago

  so sad for Tom's stream, and **** Virgin Media

• 
  paul Borrowdale (@BorrowdalePaul) reported 7 minutes ago

  @gblondon1 @skytv @virginmedia you might regret that virgin awful . keeps braking down. and they constantly ringing you.

• 
  Jenn Power (@Powerr27) reported 7 minutes ago

  @virginmedia When can we expect a fix? 5pm tonight is not acceptable.

• 
  Sally Briars (@SallyBriars) reported 8 minutes ago

  @virginmedia what is going on in Leicester LE2 to not have any service? done every troubleshooting step and my router comes back on my phone just says connected without internet nothing is working! One minute the service status is fine the next it says intermittent signal fix it!

• 
  Stephen Hampson (@StephenHampson) reported 14 minutes ago

  @gblondon1 @skytv Wait till the new customer vibes runs out and they treat you the way sky did. Increase in bills and decrease in customer service. Isn't this right @virginmedia

• 
  Jane ferguson (@Icklefergie) reported 14 minutes ago

  @virginmedia How many promised texts and phone calls does it take to actually be contacted. Waited over 2 weeks for resolution of a problem with Virgintvgo due to O2 linked accounts!! Still no returned calls … despite several phone calls, what do I need to do???

• 
  Jason ferguson (@Jasonrfc90) reported 16 minutes ago

  @virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company

• 
  ruanotblind (@EddieDunne43889) reported 23 minutes ago

  @griptmedia Yep he's right its rte its newstalk its Virgin media its every ******* msm network in Ireland, bauer media group the whole lot are ****. That's why we are here.

• 
  Anth (@anthslife) reported 23 minutes ago

  @virginmedia I’m getting slow speeds (1gig package) engineers have been working on the pole for a few weeks and I have a feeling it’s related.