Virgin Media Outage Report in Sutton, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sutton come from postal codes SM2 and SM1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Sutton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Croydon, Paddington, City of Westminster, Southwark, Southall, Ealing, Sutton, Tower Hamlets, Brentford, Newham, Leatherhead, Kensington and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
-
James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia @virginhelp #internet. This hasn’t been resolved Virgin. Virgin Media told The Sun some of its 8.7million customers experienced a brief issue with their TV service this morning but says this has now been resolved.
-
Atima Bhatnagar
(@NailsByNemo) reported
from
Brentford, England
@virginmedia not the best time to have an outage if all your services!!! Happens far to often for my liking and often for hours on end if not the whole day. As a home worker I rely on my internet connection!!! Sort it out!!!
-
Stephen
(@stephen_09) reported
from
Hammersmith, England
@virginmedia Hi, no service in W12. Router has been rebooted but still just flashing green. Been like this on/off for 24 hours.
-
lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
-
Tuffcub
(@Tuffcub) reported
from
Lambeth, England
Excellent, @virginmedia down including their website and the service status page. No work for me then I guess.
-
Chris Hadland
(@chrishadland89) reported
from
Ealing, England
@virginmedia no Broadband service. London W5 area for about 2 hours now.
-
Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@virginmedia all broadband services not working in SW18. Having to connect and work via my iPhone using personal hotspot. What is status with your broadband service. You sit hang your phones up so cannot call you. Not great service
-
Neil k
(@Arki_magazine) reported
from
Camberwell, England
Apparently virgin media is down.
-
Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
So @virginmedia I can't check my broadband status on your 'Service checker' and your phone lines won't let me get through, I need this sorting out ASAP! #virginmediabroadband
-
Abhishek
(@abhishekbagga28) reported
from
Ealing, England
@virginmedia I am suffering a service outage in London , #W13 it shows somethings broken on your website when I try to check the service status. Any updates when this will be fixed
-
Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia @leesoo89 It’s not working.
-
Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
-
Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
-
Vicki Power
(@vickileepower) reported
from
Camberwell, England
@virginmedia No broadband at SE22 0DJ since 10am. Virgin phone auto test says nothing wrong with the service in my area. Help.
-
Dino
(@dianaziedina) reported
from
Kensington, England
@virginmedia @virginhelp Things are very bad on w10!!!!! No internet once again😑😑😑
-
Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Devantaylor_ @virginmedia I am on phone to BT now changing. The service at Virgin is appalling
-
Catherine Gull
(@catgull) reported
from
Kensington, England
@virginmedia what is going on with the network. No service!
-
Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
-
Chris Ruby
(@chrisruby3) reported
from
Brentford, England
@virginmedia no internet + service site is down... huge issues, London offline, can’t work. Resolve ASAP please.
-
Cat Davis
(@catdavis123) reported
from
Lambeth, England
Am so sick of @virginmedia broadband not working, how are my kids supposed to do their online learning if they can’t get online 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jack (the) Bern (with boughs of) Hardt(y)
(@jackbern23) reported
@BarristerAbi @virginmedia I've got a TP Link 600 WiFi extender for the back of my place where the WiFi is rubbish which I would generally recommend - the only problem I've found is it means you have two good Wifis instead of one great one, so if you're changing rooms a lot it can be patchy
-
TC
(@Tarzanc1) reported
@virginmedia I can't get through at all, waiting times are over and hour, was sent the online link because if this. Is there not an email address to cancel or can you advise where online I cancel?
-
ॐ
(@earrthchild) reported
@virginmedia Yes a number of times, and they have only said to reboot the router which is only a temporary fix!
-
Rachel Evans Robinson
(@rachy10) reported
@virginmedia no TV since March still no contact from you after several attempts to contact you - now broadband down since Friday! Any chance you can get in touch?
-
Steve Love
(@SteveAfterlight) reported
@virginmedia Not as sorry as I am that I’ve wasted a week trying in vain to be your customer. Total shambles.
-
Tom De Vecchi
(@devecs) reported
@BarristerAbi @virginmedia I tried all kinds of extenders and such like with @virginmedia. Nothing really worked. In the end the solution I found was just a long Ethernet cable between the wall and the router (behind furniture etc), so I could move the router into the centre of the house, nearer to study
-
Amelia Gamage
(@amelia_gamage) reported
@virginmedia when will your wifi service in Bristol be working again? It’s been down all day again
-
Carina Ratcliffe
(@carinaratcliffe) reported
@virginmedia Helpful. In no way. So I can pay to call you to sort out the issue or I can pay to call you to cancel...guess I know which it will be there. Thanks.
-
Dario Griffo
(@dariogriffo) reported
@virginmedia @aldosstreams I have the same problem too, and this is the answer I got Your broadband service lines are undergoing a few repair works that's being done now. It's been for a few days now, and it will take time for our engineers to complete this work so do be patient with us. (continues)
-
Julie Wood
(@JulieW17) reported
@virginmedia Was back in October as kept dropping then and still have an issue