Virgin Media outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Kingston upon Thames, Warlingham, Wandsworth, Thornton Heath, Purley, Dorking, Coulsdon, Redhill, Twickenham, Sutton, Mitcham, Caterham, Walton-on-Thames, and Tadworth.

City	Problem Type	Report Time
Croydon	Wi-fi	1 day ago
Kingston upon Thames	Wi-fi	2 days ago
Croydon	Wi-fi	4 days ago
Warlingham	Total Blackout	5 days ago
Croydon	Wi-fi	6 days ago
Croydon	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Philip 🦅 (@Phil_Swallow) reported 3 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  Philip 🦅 (@Phil_Swallow) reported 4 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 6 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 6 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  simone clark (@iglu_sim) reported 9 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 10 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 11 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  R. Aaron (@aaronuart) reported 14 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Nick Tippett (@nicktippett) reported 16 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 20 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 23 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Jeff Brown (@fadermonkeyking) reported 25 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 31 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Deano (@Deano1969) reported 36 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  Befitat50 (@befitat50) reported 36 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Kwame Gyamfi (@Kwame916) reported 41 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  John lumb (@Johnlumb67) reported 43 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Baltazarka (@MiaZagica) reported 47 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  ☆ Liezel ☆ (@liezel_t) reported 47 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Nick Tippett (@nicktippett) reported 51 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amy (@AmyDonalson_X) reported 8 minutes ago

  @virginmedia please explain to me how after my package ran out and I renewed with a different package in JULY it’s taken 3 phone calls, 5 online conversations and 4 different bill amounts for September/October to still have no resolution or idea how much my next bill will be??

• 
  Paul Greenwood (@PaulGr1969) reported 8 minutes ago

  @virginmedia whoever got this text message saying dont unplug for 72 hours virgin media are telling everyone that they are fixing an issue you reported,I have reported anything I think these lot are up to something we all need to report virgin media

• 
  Amanda Lee (@amandajlee_lee) reported 9 minutes ago

  @virginmedia @YouMadBruv3r How long does it take @virginmedia ??? Mines been down for weeks, right at the start of the season. Just done the service status check that you recommended for a fix date and it doesn't work 🤬🤬

• 
  G (@gemgemmzzzz1) reported 9 minutes ago

  @virginmedia It’s been going on for weeks now and the completion date keeps getting pushed back meanwhile I have to deal with terrible internet connection

• 
  Mo (@Notts52) reported 9 minutes ago

  @virginmedia DM about what? From my post you have my details, the situation that repeats and repeats and repeats. None of this happened until VM decided that you would make changes for better security by having the VMO2 p'word. Is this problem just us or are others affected? #virginmedia #O2

• 
  Lloyd James (@Lloydjames84) reported 21 minutes ago

  @ShrnThomson @virginmedia We have had no end of issues lately and was sent a hub5 this week

• 
  Johnny Mac (@JohnMac19059272) reported 22 minutes ago

  @JFab208 @virginmedia Its never going to be a success. Go back to the satellite dish. Was far better. Id never touch any Internet co

• 
  Andrea Cook 🧷 💙 (@F3Lollipops) reported 23 minutes ago

  @virginmedia we've had CS2004 on all channels since yesterday. I spent a long time in a live chat last night & was assured it would be fixed by 11pm last night but it's not. This is unacceptable. At what point do you compensate for not providing the service for which you're paid?

• 
  Dmh (@Dmhches) reported 24 minutes ago

  @virginmedia the fact that the red button isn’t working for sky sports on your service means you’re not providing the serving I am paying for. Please confirm I am able to exit my contract with no penalties due to this

• 
  Dan (@DanJeoryPhoto) reported 31 minutes ago

  Anyone else in the Chester, NW region having problems with their @virginmedia broadband service? Been down all morning #chestertweets