Virgin Media Outage Report in Sutton, Greater London, England
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The latest reports from users having issues in Sutton come from postal codes SM2 and SM1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Sutton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Kensington, Merton, City of Westminster, Greater London, Poplar, Hammersmith, City of London, Croydon, Southwark, Bromley, Newham, Ashtead, Fulham and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Kensington |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| Merton |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
Blackheath, England
Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia
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Justin Moore
(@jm1967uk) reported
from
Redhill, England
@virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.
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JamesLee85
(@jameslee_1985) reported
from
Croydon, England
Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
@virginmedia my internet is constantly not working it’s really frustrating.
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Phil *******
(@SustyPhilC) reported
from
Merton, England
@virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!
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Nada Tharanee
(@ntharanee) reported
from
Sutton, England
@virginmedia Bad service!
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ALICE AND THE INK
(@aliceandtheink) reported
from
Royal Kensington and Chelsea, England
In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻
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Alex
(@ameehan71) reported
from
Bromley, England
@virginmedia @Jaym7t5 Mine has just gone down again, 16:35
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R. Aaron
(@aaronuart) reported
from
Merton, England
My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia
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Michael James Weaver
(@Weaverfooty14) reported
from
Blackheath, England
@virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?
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Andy Walker
(@educationforum) reported
from
Worcester Park, England
@virginmedia Your customers pay enough to expect 24 hour support. Do better.
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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JJ Hazan
(@HazanJJ) reported
from
Blackheath, England
@virginmedia Still down in Lewisham SE8 for me
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SusannJerry
(@MrsJerryTweets) reported
from
Hounslow, England
@8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.
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Nada Tharanee
(@ntharanee) reported
from
Sutton, England
@virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….
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Kwame Gyamfi
(@Kwame916) reported
from
Wandsworth, England
Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @Jaym7t5 My system is down since about 4pm
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Suresh halai
(@sureshhalai) reported
@Stuntmanuk @virginmedia @virginmedia same problem here. Wii fiii keeps dropping to my Sky Q box
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A Brown
(@Ash_spurs) reported
@virginhelp Virgin media, its disgraceful, twice now I've been promised a call back and twice they haven't bothered after spending 4 hours in total on call waiting 😡 liars and a service I'm paying for and not getting, its disgusting treatment
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Chris Corcoran
(@corkschriscorks) reported
Hi @virginmedia been waiting on the phone for 50 minutes no one picking up. TV service appalling & has been for months. We pay an eye watering sum for a shocking service. How do we get this sorted out? Beyond disappointed
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XenoSkullz
(@XenoSkullz) reported
My WiFi sucks ****. I hate Virgin Media.
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A Brown
(@Ash_spurs) reported
@virginhelp @virginmedia Thanks but I won't hold my breath, you "tagged" them in last time and they never replied. It's disgraceful treatment to a customer who has been with you for well over 20 years. I hope they get in touch but I know they won't. Like I said ,twice I got promised a call back, nothing@
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Ken Querns Langley
(@KEQL) reported
I'm sick and tired of losing Internet via the ethernet connected devices with @virginmedia broadband. The devices can't get a valid IP from the router. EVERYDAY I have to reset it sometimes more than once and there is no help to be had! That doesn't stop the sales calls though!
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WaLe 🇳🇬
(@_WaLeA) reported
@virginmedia why is your customer and broadband service so S**T? Everyday intermittent internet and no one calls when you promise to call. You are wasting my time and ***************.
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moynabird
(@Moynabird) reported
@virginmedia I have a VM signal but intermittent internet access. This has been happening for the last 2-3 weeks! But no one in VM seems to be interested or available to rectify this. I find the same being said on several social media platforms....but still nothing from VM. It sucks!
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XenoSkullz
(@XenoSkullz) reported
@CEOofStupidity_ You know what I mean, Sam. Virgin Media is an awful company. They're basically full of scammers that charge you ridiculous prices for shite service. Good joke, though. Well done.
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Alanna Hagan
(@alanna_hagan) reported
@virginmedia Hello, the issue unfortunately hasn't been resolved. Can you please contact me? Thank you.