Virgin Media outages and service status in Sutton, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Sutton, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 16, 12:55 AM GMT+1.
- Internet (78%)
- Wi-fi (10%)
- Total Blackout (7%)
- E-mail (5%)
The latest reports from users having issues in Sutton come from postal codes SM2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sutton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sutton, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Wandsworth, Thornton Heath, Purley, Dorking, Coulsdon, Redhill, Twickenham, Sutton, Mitcham, Caterham, Kingston upon Thames, Walton-on-Thames, Tadworth, and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 8 hours ago |
|
Wandsworth
|
Internet | 1 day ago |
|
Thornton Heath
|
Total Blackout | 1 day ago |
|
Purley
|
Internet | 2 days ago |
|
Croydon
|
Internet | 2 days ago |
|
Croydon
|
Total Blackout | 2 days ago |
Nearby cities with recent reports
7 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?
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Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported from Worcester Park, England@neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫
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Mark (@markrhorney) reported from Lambeth, England@virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬
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Tinders (@safctinders) reported from Worcester Park, England@virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.
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Kwame Gyamfi (@Kwame916) reported from Wandsworth, EnglandVirgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11
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simone clark (@iglu_sim) reported from Kingston upon Thames, England@virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking
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(An)TonyM 🇺🇦 (@wowbaggerish) reported from Epsom and Ewell District, England@virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.
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Mrs R (@KateRenton) reported from Merton, England@Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???
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Stephen Champion (@Champs707007) reported from Wandsworth, EnglandReally losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out
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Sema Kaya Ocakoglu (@Semykaya) reported from Merton, England@virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things
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Joana (@JoanaLoGomes) reported from Merton, EnglandHey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!
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Raynes Park Lib Dems (@RPLibDems) reported from Merton, England@virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..
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Trevor Graham (@MrTG_Tweets) reported from Redhill, England@itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.
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Mr Wookie aka Cliff (@DogAteMyWookie) reported from Croydon, EnglandHey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.
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Justin Moore (@jm1967uk) reported from Redhill, England@virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported@virginmedia @kathleenp442 Not everyone as apps they pay for skysports on TV expect it to work thts two days in a row when is the expected fix
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Runningman (@frankieJnr66) reported@virginmedia @njwoodward You say your technical teams are working actively to fix the problem!With regards do they know what they are doing as it’s been like this since yesterday and I’ll be requesting a refund for this inconvenience?
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Mike Cook (@utarg) reported@virginmedia I didn't pay for this service to watch matches on my phone
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Johnny A (@Ruislip33) reported@christofflennon If you download sky sports app and then select watch, then login with Virgin Media option at bottom of the page it works that way
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The Void Between Good and Bad (@NoMoreStarmer) reportedOh **** you @virginmedia Tried to ring to cancel TNT Sports and Sky Cinema and you put the phone down on me, Then I did live Chat on the app and the guy Mohammed closed it, Can you get someone who is English to work in your customer services.
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Ciarán Boyle (@ciaranswindon) reported@virginmedia This isn't good enough at all. Did you do no system testing before this latest relaunch you carried out this week. Terrible service.
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BV OWNERS FORUM (@velvets14) reported@RobNoonan007 @virginmedia A real let down last night and now this evening.
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MozzaEV (@mozzaev) reported@virginmedia @Smallworth_xx We pay for a service and you are not delivering the required service will you or @SkySports be offering us a refund?? Watching it on a tablet, phone or laptop is not the same...
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David Gardner (@LeylandDavid) reported@virginmedia reported outage of TV and Internet yesterday evening. Had a text at 8:12am today saying that you've fixed the issues! Guess what, you've NOT. Hope it's fixed for 12:30pm kick off today, or I'll be kicking off!!!
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Jackie (@jackieg1974) reported@virginmedia we only upgraded to the 360 box a few weeks ago and we now have an issue which means no WiFi and no Tv at all - and the message says it won’t be fixed until Monday!!! Totally unacceptable 🤬🤬