Virgin Media outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, England

The most recent Virgin Media outage reports came from the following cities: Thornton Heath, Redhill, Croydon, Leatherhead, Wandsworth, Epsom, Purley, Caterham, Esher, Kingston upon Thames, Tadworth, Warlingham, Dorking, Coulsdon, and Twickenham.

City	Problem Type	Report Time
Thornton Heath	Wi-fi	7 hours ago
Redhill	Internet	1 day ago
Croydon	Internet	2 days ago
Croydon	Wi-fi	3 days ago
Leatherhead	Internet	5 days ago
Croydon	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Baz, Wacky worm! (@mobiusb2) reported 23 seconds ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 1 minute ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  J (@not_on_fire) reported 11 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 15 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Paul Smith (@paulhelpspeople) reported 15 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Kay Bak (@kaybaka) reported 16 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  William (@willbassoumba) reported 25 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  Kwame Gyamfi (@Kwame916) reported 30 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Jessica Carmody (@JessicaCarmodyV) reported 33 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Millwall halfwayline (@millwalljdb) reported 36 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  Tim Hole (@TimHole) reported 37 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  Jenny (@jennymelmo) reported 41 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Millwall halfwayline (@millwalljdb) reported 45 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Craig Freeman (@craigdfreeman) reported 45 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

• 
  Tinders (@safctinders) reported 50 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 52 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Joana (@JoanaLoGomes) reported 53 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Mike Fuller (@ninepine) reported 53 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Kwame Gyamfi (@Kwame916) reported 54 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 59 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paddy Sweeney (@PaddySw99745534) reported 4 minutes ago

  @virginmedia @pholmes38 Repeatedly sent messages/emails explaining the issues. You don’t appear to know what you are doing. Awful customer service. Paddy Sweeney

• 
  Tom J Jarvis (@TomJJarvis) reported 5 minutes ago

  @virginmedia Your salesperson confirmed by text that his manager had approved covering that £6 for the term. I have the messages. It has never appeared on my bill. He asked me to email a compensation request, which I did. No reply. Chased three times since. No reply. 2/

• 
  Success W Lewis (@SuccessWLewis1) reported 5 minutes ago

  @virginmedia Trying to play @PlayStation @granturismo ? Don't bother! It's just a few tracks and cars in arcade mode without an internet connection! I have home entertainment to prevent these corporate based issues.

• 
  For Hod,for Harry,for England & St george (@CoulsdonTHFC) reported 6 minutes ago

  @virginmedia over a month with broadband issues, still not rectified after being told intermittent service, engineer visit & new router. Now intermittent service AGAIN .Quick enough to raise prices but not fix problems. Still no compensation either. NOT HAPPY 😡

• 
  Mountain Walker 🏔 (@percesonator) reported 8 minutes ago

  @caz_fizz @MelJanie @virginmedia Virgin media, awful company.

• 
  Alison Baines (@AlisonBaines4) reported 9 minutes ago

  @virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?

• 
  karl heaney (@karlheaney1978) reported 10 minutes ago

  Internet down and no information!!! North Ayrshire @virginmedia

• 
  Peter Miller (@PeteinExeter) reported 10 minutes ago

  @virginmedia another outage in the EX4 area. 3 in a matter of a week. Looking forward to speaking to your complaints dept. next week as I will be cancelling my account

• 
  Lifes MIS-Takes (@alan_reddish) reported 10 minutes ago

  Need some proper answers from @virginmedia. No internet for 5th day.....estimated fix 4th Sept!!

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 12 minutes ago

  @ulickdcox @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.