Virgin Media outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Wandsworth, Thornton Heath, Purley, Dorking, Coulsdon, Redhill, Twickenham, Sutton, Mitcham, Caterham, Kingston upon Thames, Walton-on-Thames, Tadworth, and Carshalton.

City	Problem Type	Report Time
Croydon	Wi-fi	10 hours ago
Croydon	Wi-fi	10 hours ago
Croydon	Internet	20 hours ago
Wandsworth	Internet	2 days ago
Thornton Heath	Total Blackout	2 days ago
Purley	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Nick Tippett (@nicktippett) reported 51 seconds ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Nada Tharanee (@ntharanee) reported 2 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Nick Tippett (@nicktippett) reported 3 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 5 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 6 minutes ago from Croydon, England

  Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 7 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  Jane Common (@JaneCommon) reported 8 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  Shaun (@Shaun1799) reported 10 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Illy Mus 💙 (@illymus) reported 12 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  Joana (@JoanaLoGomes) reported 25 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Kerry Vaughan (@Boubs1985) reported 26 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 39 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 42 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Kwame Gyamfi (@Kwame916) reported 43 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Craig Freeman (@craigdfreeman) reported 44 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

• 
  R. Aaron (@aaronuart) reported 49 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Jane Common (@JaneCommon) reported 54 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Andy Walker (@educationforum) reported 54 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Nick Tippett (@nicktippett) reported 54 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

• 
  Shasa Colson (@THE_COLSON) reported 55 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cruffers (@Cruffers) reported 4 minutes ago

  @SkySports @virginmedia you are officially crap. Opening EFL weekend and no-one can access Sky Sports Plus. Very poor.

• 
  Magic A-J (@Johnsonio) reported 5 minutes ago

  @virginmedia wasted my time talking to your customer services. My contract is up, you’re offering me same package for £27pm online and asked customer service for a better deal and they offer me £43pm! Guess I’ll go elsewhere then

• 
  Ralph (@RlphWigs) reported 7 minutes ago

  @virginmedia @Smallworth_xx Bet it wouldn’t take this long to fix if it was affecting premier league teams.

• 
  DANJO 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@D4N7O) reported 7 minutes ago

  Yet again it’s not working! Sort it out @virginmedia #SkySportsPlus

• 
  Paul THORNE (@harrewis) reported 11 minutes ago

  @virginmedia Unacceptable…should be offering compensation to customers for failing to provide the service being paid for.

• 
  alex jones (@alex___jones) reported 11 minutes ago

  @virginmedia I can’t sign in as my email address has changed. No one at Virgin can be bothered to help. Complained numerous times. Shocking company

• 
  David Weir (@dweir3132) reported 12 minutes ago

  @KevvyJ63 @SkySports @virginmedia Same error here - could watch Wigan Rugby or any footy. Shite Service at Premium Price.

• 
  Ade Luxton (@adelux68) reported 13 minutes ago

  @virginmedia I hope you don’t charge full price next month as you can’t provide red button service today

• 
  pat (@wfc2000uk) reported 15 minutes ago

  @virginmedia @_hayleighhxo They turned into a shambles of company I had no broadband for week, and they offered was £40 , so told them I’m not renewing in may, wanted £700 to leave now. I would not recommend them , been with them since 2009. They are awful company now.

• 
  Gaz (@gazzawefc) reported 17 minutes ago

  @VirginMediaIE Day 3 of no Broadband.... cannot contact customer care, disgraceful carry on from Virgin Media....