Virgin Media service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Sutton, England

The most recent Virgin Media outage reports came from the following cities: Croydon, London, Hammersmith, Southwark, City of Westminster, Newham, Wandsworth, Poplar, City of London, Ashtead, Tadworth, Redhill, Kingston upon Thames, Westminster Abbey, and Caterham.

City	Problem Type	Report Time
Croydon	Internet	51 minutes ago
London	Total Blackout	6 hours ago
Hammersmith	Internet	6 hours ago
London	Internet	7 hours ago
Croydon	Total Blackout	9 hours ago
London	Internet	9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Jack Robinson (@JackEORobinson) reported 4 seconds ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Nada Tharanee (@ntharanee) reported 5 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  JamesLee85 (@jameslee_1985) reported 6 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 12 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Andy Walker (@educationforum) reported 14 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 15 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  A voice only (@Avoiceonly2) reported 21 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Justin Moore (@jm1967uk) reported 28 minutes ago from Redhill, England

  @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

• 
  travelling Adam (@TravellingAdam) reported 30 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  A voice only (@Avoiceonly2) reported 35 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Rex (@Lozraus) reported 37 minutes ago from London, England

  @_MxMike @virginmedia It’s been down for us since 1am 😫

• 
  SusannJerry (@MrsJerryTweets) reported 38 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  travelling Adam (@TravellingAdam) reported 38 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 40 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  JJ Hazan (@HazanJJ) reported 40 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  A voice only (@Avoiceonly2) reported 50 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  ALICE AND THE INK (@aliceandtheink) reported 52 minutes ago from Royal Kensington and Chelsea, England

  In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

• 
  R. Aaron (@aaronuart) reported 55 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Alex (@ameehan71) reported 55 minutes ago from Bromley, England

  @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

• 
  Kwame Gyamfi (@Kwame916) reported 60 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  VITO BLANCO (@VitoVitoblanco2) reported 3 minutes ago

  @virginmedia Saying the will contact me very son. But this liar I been hear before. You talking about 3 months and still my problem NO SOLUTION.

• 
  David Elliott (@DavidDawn1) reported 3 minutes ago

  @virginmedia I have done and it tells me I don't have a signal

• 
  VITO BLANCO (@VitoVitoblanco2) reported 5 minutes ago

  @virginmedia Yes but no luck for me. Call Virgin on the 150 and some one help you. This is a technical problem from your IIT department. How can loose a email for over 18 years.

• 
  VITO BLANCO (@VitoVitoblanco2) reported 6 minutes ago

  Virgin MEDIA I am very frustrate and ANGRY because after 3 months I CAN,T OPEN MY EMAIL ACCOUNT. Is no way to treat a customer for over 20 years this way and no one seeing to have a CLUE HOW SOLVE MY PROBLEM. SHAME ON YOU Virgin Media.

• 
  🦖 B e l é n W i l s o n 🦖 (@beleno) reported 8 minutes ago

  @CJPanteny One of my first Social Media campaigns was for Virgin Media. The conversation they “sparked” from punters according to my research mainly consisted of: MY BROADBAND IS DOWN, AND YOU HAVE PUT ME IN A QUEUE!!!!. IM CANCELLING MY SUBSCRIPTION!!!!!!!! and a variation of it. 😬

• 
  𝐋𝐢𝐭𝐭𝐥𝐞 𝐇𝐨𝐛𝐛𝐲 𝐒𝐡𝐨𝐩 (@LittleHobbyShop) reported 10 minutes ago

  @virginmedia PC on the website and this isn't new. I've been on and a few times in the last couple of weeks thinking it might be a temporary problem. No chat box

• 
  Nav (@Navees70248405) reported 12 minutes ago

  I will never be recommending @virginmedia ever again. @TalkTalk from now on.

• 
  VITO BLANCO (@VitoVitoblanco2) reported 13 minutes ago

  @virginmedia Sorry I am frustrate and tire looking for answers. The only solution I have is CANCEL MY SERVICES WHITH VIRGIN. I HAVE try all the alternatives and still the same problem.

• 
  𝐋𝐢𝐭𝐭𝐥𝐞 𝐇𝐨𝐛𝐛𝐲 𝐒𝐡𝐨𝐩 (@LittleHobbyShop) reported 24 minutes ago

  Dear followers, a challenge if you choose to accept it. Find how to speak to a @virginmedia rep via online chat. Screenshots will get you 17 internet points. Double if you're a customer. Triple if you can do it without being sent round in internet hell circles more than 3 times.

• 
  Sarah (@poisongirlsasa) reported 24 minutes ago

  @virginmedia Seriously?! Called the number and its an automated system which repeated everything I've already done. I want to speak to an actual person and stop having my time wasted. £50 a month for a service that always breaks is a joke.