Virgin Media outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, England

The most recent Virgin Media outage reports came from the following cities: Wandsworth, Croydon, Leatherhead, Epsom, Purley, Caterham, Esher, Kingston upon Thames, Tadworth, Warlingham, Thornton Heath, Dorking, Coulsdon, Redhill, and Twickenham.

City	Problem Type	Report Time
Wandsworth	Total Blackout	1 day ago
Croydon	Internet	2 days ago
Croydon	Internet	2 days ago
Croydon	Internet	3 days ago
Croydon	Internet	4 days ago
Croydon	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Shaun (@Shaun1799) reported 4 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Phil ******* (@SustyPhilC) reported 12 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  simone clark (@iglu_sim) reported 15 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 18 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Jeff Brown (@fadermonkeyking) reported 20 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Mike Fuller (@ninepine) reported 22 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Befitat50 (@befitat50) reported 26 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Befitat50 (@befitat50) reported 27 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Mike Fuller (@ninepine) reported 31 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  Miss Toppin (@Miss_Toppin) reported 37 minutes ago from Croydon, England

  Dear @virginmedia HOW AM I SUPPOSED TO WORK WITH NO ******* INTERNET? Saw your engineers on the road this week. Why have you not fixed the problem? Whatever licence you have needs to be revoked immediately.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 40 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  Shasa Colson (@THE_COLSON) reported 41 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Jeff Brown (@fadermonkeyking) reported 44 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Jack Robinson (@JackEORobinson) reported 45 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Staffora (@staffora) reported 47 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 48 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Nick Tippett (@nicktippett) reported 50 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Nada Tharanee (@ntharanee) reported 52 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Chris Shepherd (@shepherd_1972) reported 52 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  Jeff Brown (@fadermonkeyking) reported 57 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MerlinJ & the Dowager. (@HamsterSick) reported 2 minutes ago

  @Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure

• 
  karl heaney (@karlheaney1978) reported 3 minutes ago

  Internet down and no information!!! North Ayrshire @virginmedia

• 
  Stephen Maddock (@stephenm68) reported 4 minutes ago

  Day 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom

• 
  Paul Green (@pgreen83) reported 5 minutes ago

  @virginmedia I have sent another private message. 3 weeks non stop of having issues with virgin. When is everything going to work? I pay £120 a month for something that I cannot use.

• 
  A Serial Investor🪙📈🏡 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿⚡️ (@ASerialInvestor) reported 6 minutes ago

  I’m getting starlink installed, sick of Virgin media Any followers have it and can you give me any good, bad , indifferent feedback. Not bothered about the cost….. …..if it’s good it good 🤝

• 
  Robert Grace (@Beastial_Maggot) reported 10 minutes ago

  Dear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬

• 
  stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported 11 minutes ago

  @LeilaniDowding @EE No idea Leilani. My elderly mother in law had issues last month with her virgin media line. It was down for 4 days, luckily she only lives around the corner.

• 
  1965 Blue 1878 (@noimspartakus) reported 11 minutes ago

  @virginmedia do you have any issues in WA9? My internet has gone down 😡

• 
  Darren (Dazza) (@scouse9000) reported 13 minutes ago

  @CheekyVic @virginmedia Yes I would totally agree with that! I had to get in touch with one of the directors to sort my account out! She waved the massive bill if I dropped my complaint!! We had closed the account 5 months before that! Shocking customer service!!

• 
  Adam (@adamebond) reported 18 minutes ago

  @4Viewers The Channel 4 app on Virgin Media 360 isn’t loading. It gets to a title screen and goes no further. Is this an issue on your end or theirs?