Virgin Media outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, England

The most recent Virgin Media outage reports came from the following cities: Wandsworth, Croydon, Walton-on-Thames, Redhill, Richmond, Mitcham, Ashtead, Epsom, Kingston upon Thames, Leatherhead, Headley, Beckenham, Tadworth, and Caterham.

City	Problem Type	Report Time
Wandsworth	Internet	14 hours ago
Croydon	Internet	15 hours ago
Croydon	Internet	16 hours ago
Croydon	Internet	19 hours ago
Croydon	Internet	1 day ago
Croydon	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Philip 🦅 (@Phil_Swallow) reported 10 minutes ago from Croydon, England

  @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

• 
  Nada Tharanee (@ntharanee) reported 13 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Jeff Brown (@fadermonkeyking) reported 15 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Charbster (@charbster) reported 16 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Nick Tippett (@nicktippett) reported 17 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 20 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Paul Smith (@paulhelpspeople) reported 20 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Marta (@itsmartamoya) reported 22 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  Stephen Champion (@Champs707007) reported 26 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 27 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 28 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 29 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Chris Shepherd (@shepherd_1972) reported 33 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  Nick Tippett (@nicktippett) reported 34 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Jeff Brown (@fadermonkeyking) reported 35 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Kwame Gyamfi (@Kwame916) reported 38 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Will Jennings (@willjennings80) reported 39 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 47 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Rana Rahman (@ranaraptor) reported 48 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  DJ MRT (@DJMRT) reported 57 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 4 minutes ago

  @virginmedia I'd like you to reply to my request for cancelling my tv services & landline but KEEP my broadband. You never seem to reply. I just want info on how to do this please?

• 
  michaela (@millymoobags) reported 8 minutes ago

  @PeteUK7 @virginmedia So sorry for the loss of your mum and this headache for you I was chased by orange for 8 months after my dad died well his name i got his post never got a refund either or a apology

• 
  TenkoKami 🦊🌥️| Calamity Fallen Goddess (@TenkoKamiVT) reported 9 minutes ago

  @virginmedia I’m gonna go insane, what do you mean the outage was supposed to be fixed by 5pm today and now it’s TOMORROW AT FOUR PM

• 
  H3LLRAISER III (@JSSHERIFF1933) reported 11 minutes ago

  @virginmedia @scoobiesue82 When I switch from stereo to Original Dolby audio it immediately switches back to stereo ?? This Audio description crap only happens with THE BIG BANG THEORY when all other programs on the same channel are fine ( NO AUDIO DESCRIPTION! ) 😡 This starting happening last week ???

• 
  (Lee Warhurst) Hyde FC Academy. Droylsden Juniors (@Droyjfc) reported 11 minutes ago

  @virginmedia @rafthemaster @virginmedia its about time you looked after existing customers rather than just new customers. I too will be going back to sky for the next two years as Virgin new contract is a stupid price.

• 
  Daniel Casey (@DanielCasey7) reported 11 minutes ago

  @virginmedia @JamieGBarry @virginmedia just offer a fair contract for everybody regardless of if new or existing customer.

• 
  Sarah Spittles (@sspittles) reported 12 minutes ago

  @virginmedia many customers in Broseley are struggling with intermittent issues with internet service (this was before the heat 🥵) Your online service status test doesn’t appear to be working and can’t find our kit (we are using it, it’s here!) please sort the issue.

• 
  Mark vix (@Vikk3rs146) reported 13 minutes ago

  @virginmedia Like I haven’t done that ..says estimate fix of 2 pm tomorrow .. dumb fucjs means I have to go into office to work .. can’t wait to leave you inept lot in August

• 
  Dan Hewitt (@dan_hewitt90) reported 14 minutes ago

  @virginmedia broadband still down in the SA6 area, has been for over 24hrs now. Any updates please?

• 
  m.green (@mgreen100) reported 16 minutes ago

  @JamieGBarry @virginmedia Same old crap after every contract