Virgin Media outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, England

The most recent Virgin Media outage reports came from the following cities: Richmond, Mitcham, Ashtead, Croydon, Epsom, Redhill, Kingston upon Thames, Walton-on-Thames, Wandsworth, Leatherhead, Headley, Beckenham, Tadworth, Caterham, and Merton.

City	Problem Type	Report Time
Richmond	TV	5 hours ago
Mitcham	TV	5 hours ago
Ashtead	TV	5 hours ago
Croydon	TV	5 hours ago
Croydon	TV	5 hours ago
Croydon	TV	5 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Nada Tharanee (@ntharanee) reported 22 seconds ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 6 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 14 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Nick Tippett (@nicktippett) reported 14 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

• 
  traymca 💙 (@traymca) reported 14 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 15 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 15 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Chris Shepherd (@shepherd_1972) reported 19 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  Philip 🦅 (@Phil_Swallow) reported 19 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  John lumb (@Johnlumb67) reported 21 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Philip 🦅 (@Phil_Swallow) reported 22 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  Phil ******* (@SustyPhilC) reported 24 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  Trevor Graham (@MrTG_Tweets) reported 30 minutes ago from Redhill, England

  @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

• 
  Baz, Wacky worm! (@mobiusb2) reported 33 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 33 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  peter james wigley (@pjwigley) reported 40 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 41 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Philip 🦅 (@Phil_Swallow) reported 46 minutes ago from Croydon, England

  @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

• 
  Mike Fuller (@ninepine) reported 48 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 55 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  midnight oil (@midnightoil13) reported 8 minutes ago

  @virginmedia I pay top dollar for top service. It's bloody expensive so this is not good enough.

• 
  Bob Lakey (@BobLakey1) reported 9 minutes ago

  @virginmedia Unable to report issues via phone or email, maybe need to look at alternatives for next time?

• 
  Ollie (@olliejustwanks) reported 9 minutes ago

  @davidcollinscv4 @virginmedia Get a firestick like normal people you stupid prick

• 
  Caz (@Ca33ieKins) reported 10 minutes ago

  @virginmedia @docrussjackson Ha! @virginmedia never issues compensation for outtages. Laughable.

• 
  Caz (@Ca33ieKins) reported 11 minutes ago

  @virginmedia Pixelated channels! Can't watch anything at the moment. Still expected to pay bill though. Can't speak to anyone as per! Rubbish service.

• 
  Adam (@thisjoyfulhavoc) reported 13 minutes ago

  @virginmedia Looks like Sky when it rains. WTF 😭

• 
  Ally (@Allybally_21) reported 13 minutes ago

  @virginmedia is there an issue with TV services in the FK3 area? Service status is not available on the app

• 
  Dave Pearce (@DavePea15343212) reported 13 minutes ago

  @virginmedia virgin tv go app now not working as was using as a work around

• 
  Lisa Midds (@Lisa19576) reported 16 minutes ago

  @virginmedia my TiVo box isn't working. Working fine until 11am when started glitching then went off. Ive rebooted several times & keeps saying "channel is not authorised please contact virgin media" Ive been trying to get through & been on hold for nearly 2hrs . Help Pls 😭

• 
  Ahmed Mohamed (@Medzy1506) reported 23 minutes ago

  @virginmedia Been down since approx 9am this morning and still not resolved.