Virgin Media outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, England

The most recent Virgin Media outage reports came from the following cities: Redhill, Croydon, Caterham, Kingston upon Thames, Walton-on-Thames, Tadworth, Purley, Wandsworth, Mitcham, Carshalton, Sutton, Surbiton, Epsom, West Molesey, and Reigate.

City	Problem Type	Report Time
Redhill	Internet	6 hours ago
Redhill	Internet	13 hours ago
Croydon	Internet	19 hours ago
Redhill	Wi-fi	1 day ago
Croydon	Internet	1 day ago
Caterham	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Illy Mus 💙 (@illymus) reported 21 seconds ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  Staffora (@staffora) reported 23 seconds ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  R. Aaron (@aaronuart) reported 12 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Jeff Brown (@fadermonkeyking) reported 13 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 14 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 16 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  Nick Tippett (@nicktippett) reported 18 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

• 
  traymca 💙 (@traymca) reported 26 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Philip 🦅 (@Phil_Swallow) reported 28 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Befitat50 (@befitat50) reported 28 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 31 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Kwame Gyamfi (@Kwame916) reported 32 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 32 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Nada Tharanee (@ntharanee) reported 33 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 35 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Shasa Colson (@THE_COLSON) reported 39 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 48 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Joana (@JoanaLoGomes) reported 51 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Tim Hole (@TimHole) reported 52 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  marksonofjohn (@marksonofjohn) reported 54 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  *** (@lenatrobins) reported 8 minutes ago

  @andrewc44104127 Or the people who deal with customer complaints at Virgin Media

• 
  Michelle Beckett (@MichelleBeckett) reported 11 minutes ago

  @UglyGeezer @virginmedia I’m so sorry, Lee. That’s awful. Thinking of you

• 
  Joe Makin (@joemakin86) reported 11 minutes ago

  @rokokoprufei @virginmedia And i have had 0 issues

• 
  Samet (@Samet_UK) reported 16 minutes ago

  @virginmedia No response for my DM No Wifi Called customer service and no result and still no any update or information about the outage. I will complain about Virgin Media.

• 
  Mary (@kanyonatic) reported 16 minutes ago

  @virginmedia please fix your app I’d like to pay my bill

• 
  CFC._AKHI😴 (@Yolo123Rana) reported 21 minutes ago

  @virginmedia my WiFi is down right nor sure why

• 
  Shaun McCarthy (@shaunmc1consult) reported 21 minutes ago

  @weyland76 @virginmedia They 100% need to invest in the air conditioning at the exchanges, as soon as it gets hot outside the internet goes down literally every day

• 
  grace!! (@ROMANTlCGETAWAY) reported 31 minutes ago

  @virginmedia Is the issue in OX4 set to be fixed at midnight or midday tomorrow? Status update page just says 12:07 without an AM/PM.

• 
  Shaun (@shauny67) reported 31 minutes ago

  @virginmedia @weyland76 From your picture it is not a Virgin issue it's your device, it's not released the network connection from the mobile connection. Best response is to restart to device then will connect stop blaming Virgin

• 
  Dr Amir Hamid (@DrAmirHamid) reported 31 minutes ago

  @virginmedia 2nd time in a month there has been a disruption in broadband. Poor