Virgin Media Outage Report in Sutton, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sutton come from postal codes SM1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Sutton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Redhill, Hammersmith, Southwark, City of London, Croydon, Newham, Bromley, Epsom, Wandsworth, Feltham, City of Westminster, Paddington, Barnes and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Redhill |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
-
Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.
-
Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.
-
🎤Toby Gilles🎤
(@tobygilles) reported
from
Hounslow, England
Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?
-
🎤Toby Gilles🎤
(@tobygilles) reported
from
Hounslow, England
@virginmedia Will it be a quick fix?
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia
-
Millwall halfwayline
(@millwalljdb) reported
from
Camberwell, England
@philclarke0170 Virgin media seems to be the problem
-
Mary
(@SandraS80775853) reported
from
London, England
@virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.
-
Beth
(@bethcanadian) reported
from
Lambeth, England
@virginmedia I came home to it working so whatever you did to fix it, thank you!
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.
-
Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡
-
Millwall halfwayline
(@millwalljdb) reported
from
Camberwell, England
@virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers
-
Muloongo Muchelemba
(@muloongo) reported
from
Kensington, England
@virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia
-
Andrew Wood
(@andrewlwood) reported
from
Hounslow, England
@virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.
-
Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.
-
Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!
-
Haider Al-Rekabi 🏴☠️
(@HaiderAlRekabi) reported
from
Spelthorne District, England
@virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!
-
William
(@willbassoumba) reported
from
Camberwell, England
Virgin media is down and I actually have to talk to my family… yuck.
-
Adam H-Matthews
(@AdamHMatthews) reported
from
Camberwell, England
@virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Luke russon
(@Russon94) reported
@xMonkeyyBoyy @virginmedia yeah mines been alright lately getting my full speeds just the wifi is terrible downstairs
-
Fiona Roach
(@Feebee63) reported
Been chatting to Virgin Media via WhatsApp since 13.30- issue still not resolved @ its 18.00..Customer service ??? @virginmedia
-
Mister Magnifico
(@magnifico578) reported
@virginmedia As a long time customer I am utterly disappointed at the lack of service provided by the WhatsApp customer support. I feel I am not valued as a customer.
-
Akash
(@Akashmash) reported
@ispreview Need something on broadband quality, my speed is great- packet loss and ping issues not so much. Virgin Media has tons of customers suffering from overutilisation issues. Check out their forums, literally nothing customers can do.
-
Full Metal COS
(@FullMetalCOS) reported
@virginmedia Yes, that would be no problem. What time?
-
LissyRaine
(@LissyRaine) reported
@MartinSLewis this doesn't look right. Please help. Virgin media have refused to.sign up to.many of the online services to allow consumers to complain
-
Leigh
(@Mr_Milan106) reported
@virginmedia how can I order the new stream box as an existing customer please? The order page redirects me to my account page and when I log in there doesn't appear to be a way to order it. Thanks.
-
heyguysimAJ
(@heyguysim_aj) reported
@virginmedia Hello - no TV service from the 4th of May. Promised Monday 9th 1pm it would be working, nothing. 11th May 1pm, nothing. 345pm today nothing. Cannot talk to anyone on the phone. Gone for a week, supposed to be contacted by a manager to discuss compensation
-
Sian McBride
(@SiansStories) reported
Tried to get through for 47 mins, as soon as call connects the opporator immediately hangs up. Tried to use the text service but the link sent through is broken. No where to give my 30 days notice online. Bills have almost doubled and can’t get out @virginmedia @virginhelp
-
Dave
(@DaveDKT26) reported
@virginmedia OK, however it was definitely a virgin media team that worked on it and caused the damage. So, I have to get in touch with BT to tell them your team have caused them to have to do rectifying work?