Virgin Media outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, England

The most recent Virgin Media outage reports came from the following cities: Walton-on-Thames, Kingston upon Thames, Croydon, Redhill, Tadworth, Purley, Wandsworth, Caterham, Mitcham, Carshalton, Sutton, Surbiton, Epsom, West Molesey, and Reigate.

City	Problem Type	Report Time
Walton-on-Thames	Internet	17 minutes ago
Kingston upon Thames	TV	1 day ago
Croydon	Internet	2 days ago
Redhill	Internet	4 days ago
Croydon	Wi-fi	5 days ago
Croydon	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  peter james wigley (@pjwigley) reported 44 seconds ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 3 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  marksonofjohn (@marksonofjohn) reported 5 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 6 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  Philip 🦅 (@Phil_Swallow) reported 10 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 13 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  William (@willbassoumba) reported 14 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  Befitat50 (@befitat50) reported 16 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  Kay Bak (@kaybaka) reported 19 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 26 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Befitat50 (@befitat50) reported 28 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Mike Fuller (@ninepine) reported 29 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Craig Freeman (@craigdfreeman) reported 29 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

• 
  Rana Rahman (@ranaraptor) reported 36 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Philip 🦅 (@Phil_Swallow) reported 37 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Marta (@itsmartamoya) reported 42 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  Deano (@Deano1969) reported 44 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  Jane Common (@JaneCommon) reported 44 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 48 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Philip 🦅 (@Phil_Swallow) reported 59 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ✦Kael✦ (@SulKalra) reported 5 minutes ago

  @JackHansenFIT @drunkandcoding @InternetH0F You are aware that many companies take multiple measures to make it hard to cancel a subscription right? For example in the uk, virgin media is under fire for multiple cases of them actively blocking customers from cancelling their broadband so they could switch to something else

• 
  SUFI (@SlientPixel) reported 6 minutes ago

  @InternetH0F I mean in the uk literally a week ago one of our virgin media got fined 28m for making hard to cancel

• 
  SJL (@lambypies) reported 8 minutes ago

  @Stsantek @virginmedia Yeap, happened to me too. I asked on the phone if there was any evidence of this "Contract" The call handler said point blank it didn't matter. The really annoying thing is the actual broadband is really good. Fast, reliable and only the odd day down for maintenance.

• 
  Debra Dommen (@dommen19390) reported 14 minutes ago

  @imogen_tew Thank for your article in the The Times 11/07/26. I have been driven to despair by HMRC & a tax savings situation. Their errors, unhelpful staff, bureaucracy & incompetence should not be tolerated. They make Virgin media look good! Surely something can be done?

• 
  lynda (@lynport) reported 15 minutes ago

  Can you really afford such bad PR for your crass behaviour @virginmedia ? I think not. Wake up and put it right please.

• 
  Mark vix (@Vikk3rs146) reported 22 minutes ago

  @fluffybubbles73 @virginmedia They troll the same old crap mate ..I just switched to Sky after 30 years with Virgin because they don’t give a **** about you ..just want new customers

• 
  Christine💙 (@jaluch) reported 22 minutes ago

  @virginmedia Received new remotes for your new service main remote works second one does not HELP.

• 
  Dougie Thomson (@Degener76) reported 24 minutes ago

  @Buzzin0k @MollySimons1 @keithapearson I still use mine, I just login to virgin media

• 
  Jonathan H (@howdo01) reported 24 minutes ago

  @virginmedia What with the losing channels right left and center, pass few months seen about 5-6 channels, latest one That's TV, price up, channels down, what are you replacing them with, Rewind would be a good one to start with.

• 
  ari of 🫓twt || 🚯🏳️‍⚧️ (@DY3D_BR4INZzz) reported 27 minutes ago

  @JefferychanRP you have strawpage gimmicks to attend to put the virgin media down