Virgin Media outages and service status in Sutton, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Sutton, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 16, 6:43 PM GMT+1.
- Internet (67%)
- Wi-fi (13%)
- TV (7%)
- E-mail (6%)
- Total Blackout (5%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sutton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sutton, England
The most recent Virgin Media outage reports came from the following cities: Epsom, West Molesey, Croydon, Walton-on-Thames, Kingston upon Thames, Mitcham, Reigate, Redhill, Wandsworth, Dorking, Richmond, Ashtead, Leatherhead, Headley, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Epsom
|
Internet | 14 hours ago |
|
West Molesey
|
Phone | 22 hours ago |
|
Croydon
|
Internet | 1 day ago |
|
Croydon
|
Internet | 1 day ago |
|
Epsom
|
Internet | 2 days ago |
|
Croydon
|
Internet | 2 days ago |
Nearby cities with recent reports
10 recent signals
2 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Philip 🦅 (@Phil_Swallow) reported from Croydon, England@vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising
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Baz, Wacky worm! (@mobiusb2) reported from Lambeth, England@virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!
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Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.
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Jeff Brown (@fadermonkeyking) reported from Richmond, England@virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug
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simone clark (@iglu_sim) reported from Kingston upon Thames, England@virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking
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peter james wigley (@pjwigley) reported from Kingston upon Thames, England@virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done
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Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England@virginmedia Still down! Not sure what I'm paying for at this point
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!
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Kay Bak (@kaybaka) reported from Camberwell, England@Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???
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Charbster (@charbster) reported from Wandsworth, England@virginmedia do you have website issues? Chat function not responding.
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Raynes Park Lib Dems (@RPLibDems) reported from Merton, England@virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?
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Shaun (@Shaun1799) reported from Kingston upon Thames, England@virginmedia having problems with my wifi would you help me out
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Nia Wyn Thomas (@niawynthomas) reported from Richmond, England@virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.
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Chris Shepherd (@shepherd_1972) reported from West Molesey, England@vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues
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Deano (@Deano1969) reported from Wandsworth, England@virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?
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Kwame Gyamfi (@Kwame916) reported from Wandsworth, EnglandVirgin Media - prices up, service down. Useless, useless, useless. #VirginMedia
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mykrodot 💚☘️🇨🇮 (@Margare45125811) reported@arabiaclaire @AnGabharCliste @rte I'm exactly the same ! Virgin Media who run The Tonight Show with Master Gaslighter & Deflector Shane Coleman is just as bad. Thank God for Netflix !
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HitmenAndHustlers (@HitmenHustlers) reported@virginmedia There are outages, and if there were, every day outages would be unacceptable, it wouldn't be an issue of i didnt rely on a steady and stable signal to do my job.
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Adam (@FIWCHAMP09) reported@virginmedia Sort your **** internet out, Been lagging all day on every device.
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Arron Clinkscales (@Clinkyboy67) reported@virginmedia 2: you contact Virgin through their App and they tell you it will take another 4 or 5 days for an engineer to "visit" when you have nowt !!! You raise a complaint to be told a manager will get back to you within 24 /48 HOUR Please share this with @virginmedia
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Susan Chew (@SusanChew5) reported@gloucesterglass @virginmedia They are possibly the worst company ever, still no engineer a week later, and one of us works from home. You will definitely find better, you can't get any worse.
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Danny Morris (@danny_9_morris) reported@virginmedia your internet is a joke, for the past 2 days I’ve had intermittent internet where it drops out for no apparent reason. It’s effected me working from home & tonight has mean I’ve missed 3 goals in the France c Senegal game. Your app says no issues but clearly there is
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Nick Poole (@nrpoole) reported@virginmedia I can't log into my a/c. I know my email address but, when entered, I reach a page saying that there has been a 'quick pause to keep my account safe' followed by some unhelpful suggestions and a reference: IDF-12B. The help & bot are useless. Can you help, please?
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Mark Aitken (@sparky0710) reported@virginmedia Still no Internet. A full day without Internet and no update as to what is the issue or when likely to be resolved. Definitely be leaving after contract. WFH and this isn't first outage. Never had this with previous provider.
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sleuthtimelord (@sleuthtimelord) reported@virginmedia Virgin media lies to its customers who request a hub 5 router., they will state that "its not compatible " or "only for 1gb customers only " this is both a lie even M100 customers have been given Hub 5 routers it is disgusting the lies that customer service tell
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ARYA (@lfcaryaa) reportedAn utter clown show from @virginmedia and @tntsports @rugbyontnt for messing up coverage again. Timeless errors. #BATvEXE #PremRugby