Virgin Media outages and service status in Sutton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Virgin Media generated 14 outage signals in the last 24 hours around Sutton, including 14 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 14, 12:31 PM GMT+1.
- Internet (45%)
- TV (25%)
- Wi-fi (21%)
- Total Blackout (7%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sutton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sutton, England
The most recent Virgin Media outage reports came from the following cities: Epsom, Walton-on-Thames, Wandsworth, Croydon, Redhill, Leatherhead, Headley, Mitcham, Richmond, Beckenham, Ashtead, Tadworth, Kingston upon Thames, Caterham, and Merton.
| City | Problem Type | Report Time |
|---|---|---|
|
|
TV | 11 minutes ago |
|
|
TV | 12 minutes ago |
|
|
TV | 14 minutes ago |
|
|
TV | 24 minutes ago |
|
|
TV | 30 minutes ago |
|
|
TV | 36 minutes ago |
Nearby cities with recent reports
13 recent signals
5 recent signals
3 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
-
Mr Wookie aka Cliff (@DogAteMyWookie) reported from Croydon, EnglandHey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.
-
Millwall halfwayline (@millwalljdb) reported from Camberwell, England@philclarke0170 Virgin media seems to be the problem
-
Jack Robinson (@JackEORobinson) reported from Wandsworth, EnglandHi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.
-
Mike Fuller (@ninepine) reported from Kingswood, England.@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.
-
Richard 🏳️🌈 (he/him) (@Paul___SW18) reported from Wandsworth, EnglandHey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
-
Jeff Brown (@fadermonkeyking) reported from Richmond, England@virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.
-
Baz, Wacky worm! (@mobiusb2) reported from Lambeth, England@virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?
-
Befitat50 (@befitat50) reported from Lambeth, EnglandYou still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???
-
Jessica Carmody (@JessicaCarmodyV) reported from Richmond, England@virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.
-
Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?
-
Frank Douglas, Hon. PhD. (@fdoug23) reported from Merton, EnglandGreat to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom
-
Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandVirgin Media should change their name to Virgin Media Outage
-
Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡
-
William (@willbassoumba) reported from Camberwell, EnglandVirgin media is down and I actually have to talk to my family… yuck.
-
Nia Wyn Thomas (@niawynthomas) reported from Richmond, England@virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.
-
Nigel Ellway (@Nigelellway) reported from Camberwell, England@virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?
-
Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman
-
Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown
-
Shaun (@Shaun1799) reported from Kingston upon Thames, England@virginmedia having problems with my wifi would you help me out
-
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@virginmedia You STILL haven't replied to my DM which I sent on FRIDAY LAST WEEK. What's wrong with you people. Any more of this ignoring me and I CANCEL MY DIRECT DEBIT and GO TO SKY. They know how to treat their customers and not like 💩 as is the case with you lot 😡
-
Paul Greenwood (@PaulGr1969) reported@polly1548 @virginmedia my bbc is the problem lol
-
Steve🌳🌳🌳 (@Steve5943984294) reported@virginmedia Tv playing up in Clifton Nottingham? Is this a area problem
-
thefierychef (@thefierychef) reported@virginmedia Great how long is it going to take to fix ?
-
Balvennie999 (@balvennie999) reported@virginmedia Hi. My TV service is not working. I cannot get through on the phone and online it says you cannot find my account. How do I resolve this?
-
Greg Eden (@EdenGreg) reported@status_is_down Virgin media Down TV not working in Lincolnshire
-
Andy W (@AndrewW12290183) reported@virginmedia Why ? and I don't appreciate the laughing face as this is no joke. I complained about being charged for a TV package I never signed up for. Nothing happened. I leave Virgin but I have to chase you to return your quipment. Hopefully Friday will be the end of dealing with Virgin
-
Tom-Stockton. No DMs without asking please. (@tomstocktontees) reported@virginmedia #virginmedia made a complaint to these clowns after having three weeks of a locked account. Their response was “login to your account” #fuckinguseless
-
Dave Flower (@flower15218) reported@virginmedia Alley behind the red car in the picture. Cabinet is down there on the left hand side.
-
colm mcwilliams (@colum26) reported@virginmedia extremely slow broadband in EN6 area. What is the problem and when are you going to fix it?