Virgin Media outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Reigate, Redhill, Walton-on-Thames, Wandsworth, Dorking, Richmond, Mitcham, Ashtead, Epsom, Kingston upon Thames, Leatherhead, Headley, and Beckenham.

City	Problem Type	Report Time
Croydon	Internet	36 minutes ago
Croydon	Internet	14 hours ago
Reigate	Internet	18 hours ago
Croydon	Internet	1 day ago
Croydon	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Tim Hole (@TimHole) reported 5 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  Befitat50 (@befitat50) reported 6 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Adam H-Matthews (@AdamHMatthews) reported 8 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Mike Fuller (@ninepine) reported 13 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  traymca 💙 (@traymca) reported 14 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Jessica Carmody (@JessicaCarmodyV) reported 22 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Justin Moore (@jm1967uk) reported 22 minutes ago from Redhill, England

  @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

• 
  Rana Rahman (@ranaraptor) reported 25 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Jeff Brown (@fadermonkeyking) reported 30 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 33 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Illy Mus 💙 (@illymus) reported 34 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  Philip 🦅 (@Phil_Swallow) reported 37 minutes ago from Croydon, England

  @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

• 
  Shaun (@Shaun1799) reported 38 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Baz, Wacky worm! (@mobiusb2) reported 43 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Millwall halfwayline (@millwalljdb) reported 50 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  J (@not_on_fire) reported 52 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 54 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Mike Fuller (@ninepine) reported 55 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  Jeff Brown (@fadermonkeyking) reported 57 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  John lumb (@Johnlumb67) reported 59 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave's Gaming (@TheGamingH1v3) reported 3 minutes ago

  @virginmedia can you sort the internet issues out ffs 3 days it’s been like this and I’m unable to work

• 
  nikky linnane (@NLinnane) reported 5 minutes ago

  Is Elaine Burke the only tech expert available in Ireland for tv ? She's never off virgin media and now she's on rte news. It would be great if we could have other view points not just one because they are connected to the right people.

• 
  bammo (@garryba66) reported 7 minutes ago

  @virginmedia @UHD4k When will I get compensation for.loss of service of a week

• 
  O2 (@O2) reported 13 minutes ago

  @mooramana Hi it's us from Virgin Media O2. We would like to apologise for how we handled your issue while you were dealing with your unfortunate situation. This is not how we want our customers to feel and if you like we could discuss this further over Dm, so we could get more information.

• 
  Polgara (@Polthesorceress) reported 14 minutes ago

  @virginmedia been a customer since 2006, why is your service getting worse 2nd time in 2 weeks I've been left with no broadband for the whole day.

• 
  Soli (@oisoli) reported 14 minutes ago

  @virginmedia we are getting no internet and the app says it’s our kits connection but that is all good and still won’t work after following your steps? Any help or updates?

• 
  catherineleech (@poppyandoscar) reported 15 minutes ago

  @virginmedia what an awful company. Someone I know is selling their house. Not gone through yet while they were out you came and drilled holes in their house and attached cable to the neighbours fence. Went when told to get off their property but you turned up again today.

• 
  London leaver (@ross_biagini) reported 21 minutes ago

  @virginmedia It went down at the weekend so please can you refund me?

• 
  Tom Phelan (@tomphelan01) reported 22 minutes ago

  @SeanMoy98947674 @bartleyj49 Not just matt cooper, virgin media are as bad. Every night you turn on the telly hes the first ginit you'd see. Biased, bitter little man

• 
  Melvyn Malloch (@melvynmalloch) reported 26 minutes ago

  @virginmedia moved to your broadband service from @TalkTalk a few months ago it's something I regret everyday. Your customer service is non existent calls cut off before getting any help same as online help. I have a smart home with multiple devices that can't connect have never