Virgin Media outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Walton-on-Thames, Kingston upon Thames, Mitcham, Reigate, Redhill, Wandsworth, Dorking, Richmond, Ashtead, Epsom, Leatherhead, Headley, and Beckenham.

City	Problem Type	Report Time
Croydon	Internet	23 hours ago
Walton-on-Thames	Wi-fi	1 day ago
Croydon	Internet	1 day ago
Walton-on-Thames	Internet	2 days ago
Croydon	Internet	2 days ago
Kingston upon Thames	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Miss Toppin (@Miss_Toppin) reported 5 minutes ago from Croydon, England

  Dear @virginmedia HOW AM I SUPPOSED TO WORK WITH NO ******* INTERNET? Saw your engineers on the road this week. Why have you not fixed the problem? Whatever licence you have needs to be revoked immediately.

• 
  Philip 🦅 (@Phil_Swallow) reported 7 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  Kerry Vaughan (@Boubs1985) reported 11 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  traymca 💙 (@traymca) reported 14 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 19 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Craig Freeman (@craigdfreeman) reported 20 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

• 
  R. Aaron (@aaronuart) reported 21 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Mark (@markrhorney) reported 24 minutes ago from Lambeth, England

  @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

• 
  Mike Fuller (@ninepine) reported 32 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  R. Aaron (@aaronuart) reported 33 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Nick Tippett (@nicktippett) reported 37 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 39 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Jane Common (@JaneCommon) reported 40 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  Beth (@bethcanadian) reported 41 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 42 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  Nick Tippett (@nicktippett) reported 47 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Befitat50 (@befitat50) reported 49 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 49 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Philip 🦅 (@Phil_Swallow) reported 51 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  Charbster (@charbster) reported 52 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy T (@andrewtalbot72) reported 6 minutes ago

  @virginmedia @gblondon1 Good luck with that….!!! I did the same 18 months ago… after 4 months of Virgin messing up my bills I moved back to @skytv The call centres are simply the worst I’ve ever encountered A much better service imo…

• 
  Sally Briars (@SallyBriars) reported 10 minutes ago

  @virginmedia what is going on in Leicester LE2 to not have any service? done every troubleshooting step and my router comes back on my phone just says connected without internet nothing is working! One minute the service status is fine the next it says intermittent signal fix it!

• 
  andrea crosby (@andreac14064810) reported 11 minutes ago

  @virginmedia And yet two days later the email I was promised has not arrived I’m not surprised it’s your usual poor service take money from customers but very little help

• 
  AlanCarey (@atcdecorating20) reported 11 minutes ago

  Just paid again through @dazn and working fine so it’s a @virginmedia issue

• 
  Garry Walker (@GarryWalker) reported 12 minutes ago

  Today I have had telephone wars with E-on, Virgin Media, EE and UPS. I hate having to deal with call centres. They bring out the worst in me.

• 
  luke (@Burns12L) reported 12 minutes ago

  @brownbill_scott @virginmedia Same lad been down for like 2 hours now

• 
  ORIGINAL GOONER JOHN (@1947originalgo1) reported 13 minutes ago

  @virginmedia @gblondon1 The new virgin box has a mind of it's own, some days it decides not to record, other times it it decides to delete all your recordings. I will give it a couple more months if it continues as it has done in the past I will cancel it. I have been with virgin for over 20 years.

• 
  Daniel Baillie (@watfordfc09) reported 13 minutes ago

  @virginmedia I am leaving your service clearly you cannot understand someone that is in hospital and they are unable to pay a bill and you cannot extend any agreements that are made. The service is restricting so I’ve spoken to sky and I will be considering their options because

• 
  LP (@____LP____) reported 14 minutes ago

  Just been ghosted by @virginmedia AI chat bot. Never been ghosted by someone designed to reply to every message before.

• 
  welshcake74 (@Welshcake74) reported 20 minutes ago

  @virginmedia Yes. It was the bereavement team that have the most awful and length process. So I’m doing it online. But I still had to wait on the phone and have the cancellation of contract spiel even though we aren’t cancelling. Just a poor process and no consideration for the customer