Virgin Media outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, England

The most recent Virgin Media outage reports came from the following cities: Kingston upon Thames, Croydon, Warlingham, Wandsworth, Thornton Heath, Purley, Dorking, Coulsdon, Redhill, Twickenham, Sutton, Mitcham, Caterham, Walton-on-Thames, and Tadworth.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	3 hours ago
Croydon	Wi-fi	2 days ago
Warlingham	Total Blackout	2 days ago
Croydon	Wi-fi	4 days ago
Croydon	Wi-fi	4 days ago
Croydon	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Stephen Champion (@Champs707007) reported 44 seconds ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 1 minute ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 10 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 13 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Staffora (@staffora) reported 13 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Paul Smith (@paulhelpspeople) reported 13 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Mike Fuller (@ninepine) reported 17 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  J (@not_on_fire) reported 17 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 23 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  Befitat50 (@befitat50) reported 29 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 36 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Philip 🦅 (@Phil_Swallow) reported 36 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  Kay Bak (@kaybaka) reported 38 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Will Jennings (@willjennings80) reported 41 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Rana Rahman (@ranaraptor) reported 44 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Kwame Gyamfi (@Kwame916) reported 45 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Philip 🦅 (@Phil_Swallow) reported 47 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  peter james wigley (@pjwigley) reported 49 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  Justin Moore (@jm1967uk) reported 52 minutes ago from Redhill, England

  @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

• 
  Kerry Vaughan (@Boubs1985) reported 53 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Calvin 'Emeka Onwuka (@CalvinEmeka) reported 8 minutes ago

  Ahh @virginmedia, less than a month into your Broadband Internet and the service is down. You hope to "restore it by 10.08pm" 😡😡😡 What. The. Actual. F!! 4 years with a previous provider and this never happened.

• 
  Liam Bolger (@LiamBolger7) reported 10 minutes ago

  @virginmedia @CliveR39 I still think it is not a technical issue but some sort of contractual issue between Sky and Virgin. Next step will be ‘technical issue’ logging on to Sky sports as a VM customer.

• 
  Ryan (@SarkySodRyan) reported 11 minutes ago

  @virginmedia And given I'm already annoyed - don't ask me if I've switched it off and back on again. Of course I have. It still doesn't work.

• 
  mark stapleford (@markstapleford1) reported 15 minutes ago

  @virginmedia @Vonk9 Presume we will all be getting a refund for this lack of service on sky sports + not working? Been down a while and current estimated repair is the 28th August!

• 
  davy patterson (@DavySdpatterson) reported 17 minutes ago

  @DavidPaintdw @virginmedia They are the worst , best thing ever getting away from them 👎

• 
  ravnsnakeeyes (@deltaforever428) reported 18 minutes ago

  @Katuhstrophikz @elliviant Virgin media is bad

• 
  Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported 20 minutes ago

  @virginmedia @alexand979677 If I wanted to watch it on my phone / laptop / pc etc I would use an Internet based hooky site not something I pay 100 quid a month for. Get it fixed and issue rebates.

• 
  Dennie Smith (@DennieSmith6) reported 22 minutes ago

  @virginmedia my 89 friend move just house , her new area cant supply Virgin but thats not stopped you sending her a £700 bill for leaving her contract!! Shes been a customer for 12 years. She is so worried and upset.

• 
  Charlotte (@CharlotteG49201) reported 22 minutes ago

  Is your Internet down in Guisborough TS14? We are at a holiday home and the internet isn't working despite the white light being on. Can't use the checker like we would back home as we don't know the owners surname. Thanks @virginmedia

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 23 minutes ago

  @virginmedia Haha what a crap company trying to palm stuff off to customers that they don’t want as opposed to accommodating them, good riddance hello Sky