Virgin Media outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Wandsworth, Leatherhead, Epsom, Purley, Caterham, Esher, Kingston upon Thames, Tadworth, Warlingham, Thornton Heath, Dorking, Coulsdon, Redhill, and Twickenham.

City	Problem Type	Report Time
Croydon	Internet	17 hours ago
Croydon	Wi-fi	22 hours ago
Wandsworth	Total Blackout	2 days ago
Croydon	Internet	3 days ago
Croydon	Internet	3 days ago
Croydon	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 7 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  Baz, Wacky worm! (@mobiusb2) reported 7 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  Beth (@bethcanadian) reported 10 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Baz, Wacky worm! (@mobiusb2) reported 22 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 27 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  JamesLee85 (@jameslee_1985) reported 29 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 31 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Tinders (@safctinders) reported 32 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 34 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Phil ******* (@SustyPhilC) reported 34 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 35 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 36 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Mike Fuller (@ninepine) reported 41 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  Staffora (@staffora) reported 44 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  traymca 💙 (@traymca) reported 46 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 46 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Mike Fuller (@ninepine) reported 48 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Philip 🦅 (@Phil_Swallow) reported 51 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Jane Common (@JaneCommon) reported 55 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Baltazarka (@MiaZagica) reported 57 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 10 minutes ago

  @MikeScheider_ Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  LGWLGWLGW (@lgwlgwlgw) reported 11 minutes ago

  @virginmedia another day another set of “intemittent service issues” can I make my payments to you intemittent depending on service availbility? Crock of **** service #crapbroadband

• 
  Jenny Do Nascimento (@jdonascimento) reported 15 minutes ago

  I moved house on August 28th and Virgin Media has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. @Virgin #England

• 
  ℂ𝕒𝕣𝕣𝕪𝔾𝕒𝕣𝕪 🇬🇧 (@CarryGaryUK) reported 16 minutes ago

  Virgin Media has such crap service honestly. No Internet for one week is just not good enough @virginmedia.

• 
  Success W Lewis (@SuccessWLewis1) reported 25 minutes ago

  @virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.

• 
  Trevor Ellis-Jones (@TrevtheDJ) reported 27 minutes ago

  @virginmedia are there issues in london Se23 (area 21) ? Nothing working

• 
  Kat Nycoll (@KatNyc1) reported 28 minutes ago

  @virginmedia I would like to make a complaint on behalf of my housebound disabled aunt who has been without any service since Friday- can’t get food, drs , or contact anybody This is a disgrace Your staff won’t connect me to complaints team

• 
  Mountain Walker 🏔 (@percesonator) reported 29 minutes ago

  @caz_fizz @MelJanie @virginmedia Virgin media, awful company.

• 
  Martyn Lucas (@Martyn_Lucas) reported 29 minutes ago

  @virginmedia @iainsymac Really poor update! You need to get rid of it

• 
  Lifes MIS-Takes (@alan_reddish) reported 29 minutes ago

  @virginmedia Total **** show this. Cant get a single person to talk to me for 2 hours