Virgin Media outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, England

The most recent Virgin Media outage reports came from the following cities: Redhill, Croydon, Richmond, Mitcham, Ashtead, Epsom, Kingston upon Thames, Walton-on-Thames, Wandsworth, Leatherhead, Headley, Beckenham, Tadworth, Caterham, and Merton.

City	Problem Type	Report Time
Redhill	TV	4 hours ago
Croydon	Wi-fi	6 hours ago
Croydon	TV	1 day ago
Richmond	TV	1 day ago
Mitcham	TV	1 day ago
Ashtead	TV	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  John lumb (@Johnlumb67) reported 2 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Philip 🦅 (@Phil_Swallow) reported 8 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Nick Tippett (@nicktippett) reported 9 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

• 
  Paul Smith (@paulhelpspeople) reported 13 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Jeff Brown (@fadermonkeyking) reported 17 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Baz, Wacky worm! (@mobiusb2) reported 18 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  Befitat50 (@befitat50) reported 19 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  Kwame Gyamfi (@Kwame916) reported 25 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Craig Freeman (@craigdfreeman) reported 27 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

• 
  Nick Tippett (@nicktippett) reported 31 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 34 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Nada Tharanee (@ntharanee) reported 35 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Beth (@bethcanadian) reported 36 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Mark (@markrhorney) reported 37 minutes ago from Lambeth, England

  @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

• 
  Jane Common (@JaneCommon) reported 46 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  traymca 💙 (@traymca) reported 53 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Millwall halfwayline (@millwalljdb) reported 54 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Rana Rahman (@ranaraptor) reported 56 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Mike Fuller (@ninepine) reported 58 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Phil ******* (@SustyPhilC) reported 58 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mark (@markLFC2010) reported 4 minutes ago

  @virginmedia Sill not working

• 
  Dollynoocat (@dollynoocat) reported 7 minutes ago

  @virginmedia still getting channel not authorised on some channels following yesterdays issue where all channels not working for a number of hours.

• 
  Bear Holland (@follow_the_bear) reported 10 minutes ago

  @virginmedia You should be compensating 33% of daily contract price per day of outage. If not maybe if enough customers group together and approach CISAS then they’ll force you to compensate for loss of service plus interest.

• 
  Steve Justa (@SteveJusta) reported 12 minutes ago

  @txddyrilxy @virginmedia The ******* ****** my **** up too, bunch of ******* *****!!!

• 
  Ashrëy (@AshMarkWillis) reported 18 minutes ago

  @virginmedia broadband services down in DE65? Can’t even connect to router to check the status

• 
  Bella Ciao (@Bella_Ciao_Free) reported 20 minutes ago

  @virginmedia Im in NG17 all my channels have returned after yesterday's issues but ITV1HD hasn't... Ironically ITV1+1 works but no actual ITV1.

• 
  Bob (@Trebor0501) reported 20 minutes ago

  @virginmedia when are you going to fix the “watch from start” function?

• 
  Gemma Murphy (@GemmaMurphyxxx) reported 21 minutes ago

  @virginmedia Been off nearly 24 hours. My nannan is elderly and she cant watch anything. She lives alone and pays a lot for this service. Its ridiculous.

• 
  Alex (@Ahead18251112) reported 24 minutes ago

  @repeatall @virginmedia @K_simple_k Upgrading? Major outage?

• 
  Style Conscious ✝️ (@StyleConscious) reported 27 minutes ago

  @virginmedia I need to speak to someone about my account. No one picks up the phone. The app can’t help me.