Virgin Media Outage Report in Redhill, Surrey, England
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The latest reports from users having issues in Redhill come from postal codes RH1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redhill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Redhill, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Walton-on-Thames, Croydon, Orpington, Redhill, Bromley, Crawley, Mitcham, Epsom, Caterham, Surbiton, Kingston upon Thames, Sutton, Beckenham and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redhill, England
Latest outage, problems and issue reports in Redhill and nearby locations:
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Gary McAllister
(@GaryMcAllister) reported
from
Bromley, England
@virginmedia hi, I’ve just upgraded in the hope my internet performance would improve... I am still having huge jitter and latency issues. No point in half a gig if ping speeds are awful.
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Camilla Audia
(@camillaudia) reported
from
Merton, England
@virginmedia Get it together, I cannot even open the website to register loss of service! Sw20/sw19 are down on and off since 5pm...
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Ricky Tanner
(@ImmortalTanz) reported
from
Epsom and Ewell District, England
@virginmedia Any chance i.can have the service we pay through the nose for or is that too much to ask
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Paul Farmer
(@PaulFar47747735) reported
from
Kingston upon Thames, England
@virginmedia Down again!!
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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thereshegoes
(@thereshegoes17) reported
from
Merton, England
@virginmedia There still seems to be a problem with internet dropping out
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George Bullen
(@GeorgeBullen95) reported
from
Bromley, England
Virgin Media is trending and as such it’s a good time to remind people that the only viable speeds should not be provided by the worst broadband company in customer service. Nothing will change if we stay quiet. UK-wide gigabit internet is ESSENTIAL to the growth of the economy.
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Frank Andreas
(@frankandreas3) reported
from
West Molesey, England
@virginmedia the internet has been terrible today and has died again just now. Can you let me know if you are able to fulfill the contract I pay for or if I need to look for another internet provider. Absolutely terrible
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Paul Saunders
(@PSaundersCFC) reported
from
Epsom and Ewell District, England
@virginmedia having broadband issues in the Ewell area. And your website won’t work to check status and report the issue. Help required please
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
Still waiting @virginmedia for a technical support call! It’s hard enough as it is with home working and homeschooling without having to add in a crap internet connection too #virginbroadband #virginmedia your #fibrebroadband is worse than dialup!
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@virginmedia It’s been rubbish for ages, not just the past few days. The signal from the box is so weak in the house. The signal comes in and out and it’s not great when we are all using it. Working and schooling from home has highlighted how slow the connection is 😳
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia I run the tests and everything but my internet is still down
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia I have yet to receive a reply! Can you update me on the outage in #SW20
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Ella Darlington
(@BellaBtweets) reported
from
Croydon, England
@virginmedia waiting to speak to a customer services rep a week before the outtage for over half an hour. Never got through. I need to talk to someone about reducing payments for an absent TV service and intermittent broadband. Thanks.
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@Ross_Feeney @virginmedia PPS....we haven’t got a good enough 4G signal for that either 😩
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Neil Wigglesworth
(@Neilwigg) reported
from
Bromley, England
@virginmedia That page isn’t loading (and no, it’s not because your broadband is down, I have a fully functional 4G connection)
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Rabzzz
(@rabzzz_) reported
from
Merton, England
@virginmedia fix your stupid internet kmt
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BANNERWORX
(@BANNERWORX) reported
from
Croydon, England
@virginmedia Perfect timing when it happened to me, cut a customer off mid rant 🤣🤣 👍🏾👍🏾 but I did have to call him back and listen to his rant for 35 minutes after finishing work 😩😩
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Charles Roberts @ AWS
(@Charles545587) reported
from
Ashtead, England
@virginmedia are still having problems bringing services back online. #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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I'm Broke I don't make £100k
(@Black_King_Rass) reported
@virginmedia Lol you can help by calling. You don't call back when I speak to someone either
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Chris Pritchard
(@chrisxciv) reported
@virginmedia What do you think? Of course I’ve tried your tests, and every single time your **** service cuts off it just says down for maintenance. But obviously I have no other option here do I? And you guys are happy to keep taking money under this shady, *****, ratty business practice.
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Steven RNA/RNDA
(@Steven25364370) reported
@virginmedia @NetflixUK @YouNetflix Please tell your call centre staff to stop harassing me. 16 times in 10 days to review service. Including 3 times in one day despite me asking to be removed from lists. After call number 2. Yesterday spoke to three people each call. Yet still they ring !!!!
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Tim Lawlor
(@timlawlor999) reported
@virginmedia See complaint C-310123223 New TV box promised as part of retention package never arrived and Virgin denying all knowledge. Impossible to speak to a human, just endless chatbots. Gone round in circles for a week and now just been given main CS tel number as a 'resolution'. Awful
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Leigh Howgate
(@leigh_howgate) reported
@virginmedia If id known this now i would have sent it all back and kept my services thanks for your help.
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Helen Burnett
(@HBurnett28) reported
@virginmedia I appear to have a fake email from you saying I have got a new mobile contract. Tried speaking to customer service but got nowhere. Is there an email address I can forward it to for your fraud team.
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Saurabh_Penkar
(@saurabh_penkar) reported
@virginmedia I am actually interested now to see how much initiative @virginmedia takes to resolve a known on going issue... I am posting these updates for the future customers that might be thinking to join Virgin @Ofcom
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Gavin Tulloch
(@gavintulloch) reported
@virginmedia I don’t have one, and need to use 4G on my phone to test it as the connection is too slow to load the ‘check connection’ page
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KAREN PHILLIP
(@KARENPHILLIP13) reported
@virginmedia I have tried to login on my pc, Samsung tablet, iPad and iPhone. What is happening?
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Jonathan Cantliff
(@cantliff9) reported
@O2 May I add also 5G data is just about as useless in Manchester City Centre. I use the Virgin Media Mobile network. Its been appaling since the switch over pretty much!