Virgin Media Outage Report in Redhill, Surrey, England
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The latest reports from users having issues in Redhill come from postal codes RH1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redhill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Redhill, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Leatherhead, Croydon, Walton-on-Thames, Redhill, Epsom, Bromley, Mitcham, Kingston upon Thames, Carshalton, Orpington, Crawley, Surbiton, Beckenham and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Leatherhead |
TV |
Community Discussion
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Virgin Media Issues Reports Near Redhill, England
Latest outage, problems and issue reports in Redhill and nearby locations:
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kikassPhotography(official) 🇬🇧🇺🇦
(@KikassP) reported
from
London, England
Please @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.
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Geoff Low
(@iamnotthelotus) reported
from
Redhill, England
Usual brilliance from VirginMedia, announce via SMS that they will be working in the area on the 13th and internet may be unstable, it was fine all day. Today however....
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Cheryl Cavanagh
(@xchezzacx) reported
from
Merton, England
@virginmedia Online chat waiting for someone to help seem to waste alot of time this week with Virgin
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kikassPhotography(official) 🇬🇧🇺🇦
(@KikassP) reported
from
London, England
I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.
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AK
(@KnowlesyCPFC) reported
from
Croydon, England
@virginmedia your internet service has been atrocious in the CR8 area today. Any particular reason why?
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Phil 🇺🇦
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia can't speak to an agent re no services. I've keep being sent a link via text, utterly hopeless. ALL services are down in KT5 area, no TV or broadband
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Marian Martin
(@marianmartinart) reported
from
London, England
@virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?
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S
(@MSROPER10) reported
from
London, England
@virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?
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Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done
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Cheryl Cavanagh
(@xchezzacx) reported
from
Merton, England
@virginmedia Well would've been useful to know that half an hour ago. What's the point of the online chat if even you guys don't think it's worse using! Doesn't really help
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Samuel Goddard
(@SamuelGoddard17) reported
from
Crawley, England
@zeninternet after 15 years. 5 phone calls later, 3 hours of being on hold, I have finally managed to cancel my @virginmedia account. Look forward to using my new internet connection with you!
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Cheryl Cavanagh
(@xchezzacx) reported
from
Merton, England
Dear @virginmedia any chance when a customer twice contacts you cos they want to remove services/reduce bill due to bereavement and bill's being too high you stop trying to sell them additional services
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Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault
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Sarah Murdock
(@SarahMurdock17) reported
from
Merton, England
@virginmedia Two weeks with no service, when we were told it would be fixed Is not good enough. It’s not the first time. We asked to escape contract and were told no. Not happy at all.
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the world's most copied Edward Moore
(@edshots) reported
from
Croydon, England
@virginmedia failed to turn up today for the rearranged date they couldn't make two weeks ago. Just turn up tomorrow, I shouldn't need to call you as it'll be the Edward Moore in Croydon you let down today.
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Marco Limido
(@flyinglimmar) reported
from
Merton, England
@virginmedia You describe your service like a land of milk and honey, but cancelling a contract with you is basically impossible. I've been kept on hold for more than 40 minutes and all the operators I spoke with pretend not to understand my request and moving me to another colleague. Shame.
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Phil 🇺🇦
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia all my services are down again in the KT5 area. Anybody else experiencing problems?
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Marian Martin
(@marianmartinart) reported
from
London, England
@virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!
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kikassPhotography(official) 🇬🇧🇺🇦
(@KikassP) reported
from
London, England
@thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.
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the world's most copied Edward Moore
(@edshots) reported
from
Bromley, England
@virginmedia The next slot was 28th April which I would not be in and so have taken 5th May. A loyal customer of about 12 years this a complete let down after arranging today from a previous cancellation on your company's part.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Young
(@npjy83) reported
@virginmedia Nothing. No follow up call, no letter, no email. No smoke signal. And we paid £25 for it and still not changed over. Hoping your phone lines will be up and running later.
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Sulthan ahmed
(@sulthanahmeduk) reported
@virginmedia Hi, I'm trying to discuss my renewal, I've been on the phone for 1 hour 15 minutes and the line on your side sometimes goes silent and other times there is music. I'd be grateful for your help
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S Shinde
(@Sachinshinde) reported
@virginmedia Yes and it's down again now!!! How can service be so bad! Am I leaving in third world country. This is really affecting my work now.
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Danielle Allchin
(@danniallchin91) reported
@virginmedia Hi, I've just tried to get through now, on that number. Hold music for 16 minutes and then complete silence for 5, I'm hanging up now. I can't log a complaint on my Virgin account as the account has been deactivated. I've received a bill, dated 17/01/21 for £23.65 but when I log
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Justine Agnew
(@JustineAgnew) reported
@virginmedia I have tried every day to ring your customer service about a bill that I have for a service I changed my mind about which was never installed & your engineer took away. Please help.
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Tariq
(@amul3t_) reported
@virginmedia My Account num 360386101 Area reference 28 Initially called to find out regarding price change of my package going up by £3.26 I probably spend 20 hours since Friday to speak to someone. I even tried chat service same result put you on hold then NO RESPONSE.
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claire toolan
(@clairetoolan) reported
@virginmedia You are the worst company in the world.Abysmal
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Tariq
(@amul3t_) reported
@virginmedia Initially called to find out regarding price change of my package going up by £3.26 I probably spend 20 hours since Friday to speak to someone. I even tried chat service same result put you on hold then NO RESPONSE.
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debbie crowther
(@debbiecrowther1) reported
@virginmedia You're offering text service again but it's offline due to unprecedented demand, what are your wait times? been on over an hour, have to leave the house in an hour & have meetings so will need to hang up. I've also been cut off every time over the weekend before speaking!
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Stephen Knight 🔊 📺
(@GSpellchecker) reported
@virginmedia I was told they were taking me off the network and putting me back on again to see if that solves the issue. A process that can take up to 5 days apparently. So, I'll give it 5 days. After that, I'm going to have to switch networks I'm afraid. Thanks for your help