Virgin Media Outage Report in Redhill, Surrey, England
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The latest reports from users having issues in Redhill come from postal codes RH1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redhill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Redhill, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Redhill, Crawley, Caterham, Mitcham, Ashtead, Carshalton, Orpington, Sutton, Bromley, Coulsdon, East Grinstead, Epsom and Kingswood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redhill, England
Latest outage, problems and issue reports in Redhill and nearby locations:
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Ruby Lau
(@CheukRuby) reported
from
London, England
Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......
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Graham Roberts
(@grahamrhome) reported
from
Croydon, England
@virginmedia Is there an internet problem in Croydon CR8? Keep getting cut off but nothing showing in status page.
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@virginmedia Only the tv drops out, same time every Friday about 7pm, no errors are on the website
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Alison Price
(@alij_price) reported
from
Bromley, England
Die to have @virginmedia installed 13/3 they turned up today for outside works and found a blockage so another permit needed before the work can go ahead! Customer service useless!!!
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@virginmedia Oh good just thought it was a strange one as I’m pretty sure you’d email/text that kind of information. Any news on the other issue mentioned?
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@virginmedia @virginhelp my other half has had 2 phone calls this morning saying our internet/router will be going down in 4hrs as we need a new box or router? Is this genuine? Also any chance some1 will come back to link us up to our own connection and not next doors?
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Keith Barr
(@KBHeadteacher) reported
from
London, England
@virginmedia any chance of connectivity @KenderSchool ... ? Any help would be welcomed, please...
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Paul Lloyd
(@paullloyd1) reported
from
Epsom and Ewell District, England
Is @virginmedia the worse company in the world to deal with. been a customer for many years, just spent 45 on the phone to discuss an upgrade to a new package that is on their website for £79 to be told that I will have to pay £104 because I am an existing customer. #crapservice
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Liz Hoefsmit 🇮🇪🇾🇪🇪🇺🛫
(@mrshoefsmit) reported
from
Kingston upon Thames, England
The only thing worse than Saturday nite TV is @virginmedia outage for several days 😡 no Netflix and no on demand.
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✨Siany Sparkles 💙 ⭐️🏳️🌈💙💕
(@spencer_sian) reported
from
Bromley, England
@virginmedia wondering if there are significant issues in the BR7 area -Chislehurst
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
I understand it takes time to replace fibre optics. I don‘t understand why @virginmedia sends out messages that are plain wrong. My connection is not working, has not been working ever since Tuesday evening. Is this to avoid having to pay back customers?
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?
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Subhendu Dey
(@subhendudey) reported
from
Kingston upon Thames, England
@virginmedia Please train your CSA's. Why they are so rude... Aren't you paying them.
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Nadine_TeamTimmons 💙
(@Nadine_MrsSpoon) reported
from
Croydon, England
@virginmedia mum and dad both have virgin mobiles. dad's has broken and needs repairs and mum needs an upgrade. with all high Street shops now being closed permanently what do they do?
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Alison Price
(@alij_price) reported
from
Bromley, England
@virginmedia I ordered virgin on 17/2 no permit was applied for until the week my install was due (13/3) I got a text at 9pm the night before saying it couldn’t happen and now workmen have today told me they need another permit to dig up further down the road!!!
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia Just dialled1471 The originating number was 01424 850444 does that help?
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@virginmedia every Friday evening you never fail to disappoint by not working!!!
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
@virginmedia I have been “on hold” since 1851 for a customer service agent. This is kinda cementing my view of needing to leave.
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korondi joco
(@korondijoco) reported
from
Crawley, England
@virginmedia Ok, thank you. But how is it possible that the broadband is so slow but there are no issues?
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James White
(@Cotter86) reported
@virginmedia Still not working, this has been since Friday late evening
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Sarah
(@Sarah74863890) reported
@virginmedia Hasn’t been any signal
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WillLuminate
(@willluminate) reported
No Internet service at all from @virginmedia since 3am Wednesday morning. It's rediculus. Every text says the exact same blanket message. No actual details of the issue just "An engineer is on the way and we hope to have a fix by such a time"... What are you playing at Virgin!!
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Purbmeister
(@brozenadenzen) reported
@virginmedia @EGX It's funny that replying to tweets has the highest chance of a response 😳 I've had Internet issues for ages now. Even after I managed to get an engineer and he changed my box and cables the problem persists. I feel my only option is to stop paying my bills and see what happens🤬
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gaurav yadav
(@yadavsaid) reported
@virginmedia Initially I got appointment, technician came and said they don’t have wire & reschedule. Then my rescheduled appointment was cancelled without informing me. And now each time I call, they give me a new excuse. Shortage of wire for an year is the lates. Help!
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Depressed_Brit 🇬🇧 🏳️⚧️ 🏴
(@A_British_Lass) reported
@virginmedia what in the everloving **** is wrong with my ethernet and wifi connections today, this is not on
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Jane Tippett
(@Janietip) reported
@virginmedia It isn’t a fault free service. Our area has had significant disruption throughout the summer
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Samb
(@Sambisback) reported
@virginmedia Apparently the order never went through so had to re-do the upgrade. One of your colleagues persuaded me to go up to 350mbs. I only want to go up to 200mbs, but it was only 95p extra for 350. The highest speed I've measured isn't even half of 350.
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Sarah
(@Sarah74863890) reported
@virginmedia No internet or phone for nearly 3 weeks!!! VM have not really helped will finally send an senior engineer on 30/09/22, after a technician was sent on 24/09/22 to advise service to my hub has been decommissioned!!cannot work from home.
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Rachael Miller (née Morley)
(@rachaellucia) reported
@virginmedia unimpressed with the service. Our internet was cut off yesterday and after being assured we'd be back on yesterday we're now being told that was cancelled, although we weren't notified, and now no internet for another 48h!! Absolute shambles