Virgin Media outages and service status in Carshalton, England

Problems in the last 24 hours in Carshalton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carshalton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Carshalton, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Bromley, Southwark, Kingston upon Thames, Warlingham, Wandsworth, Thornton Heath, Purley, Coulsdon, Redhill, Sutton, Mitcham, Caterham, and Tadworth.

City	Problem Type	Report Time
Croydon	Internet	6 hours ago
Bromley	Internet	9 hours ago
Bromley	TV	12 hours ago
Croydon	Wi-fi	19 hours ago
Croydon	Wi-fi	3 days ago
Southwark	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Carshalton, England

Latest outage, problems and issue reports in Carshalton and nearby locations:

• 
  Alex (@ameehan71) reported 2 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Jeff Brown (@fadermonkeyking) reported 9 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  anne hill (@gorgeousuk) reported 12 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  Philip 🦅 (@Phil_Swallow) reported 15 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Jane Common (@JaneCommon) reported 18 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Craig Freeman (@craigdfreeman) reported 23 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

• 
  Illy Mus 💙 (@illymus) reported 29 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  Nick Tippett (@nicktippett) reported 29 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 38 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  Baz, Wacky worm! (@mobiusb2) reported 42 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  anne hill (@gorgeousuk) reported 46 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  J (@not_on_fire) reported 49 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Beth (@bethcanadian) reported 49 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Adam H-Matthews (@AdamHMatthews) reported 52 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Stephen Champion (@Champs707007) reported 55 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Shasa Colson (@THE_COLSON) reported 55 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Befitat50 (@befitat50) reported 56 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Kay Bak (@kaybaka) reported 59 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  Jenny (@jennymelmo) reported 59 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 60 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Owen (@AlanOwen1947) reported 11 minutes ago

  @JFab208 @virginmedia 502 and 503 plus a couple of movie channels are pixalating all the time and unwatchable,says trying to fix!! and that was weeks ago, paying £105 a month for crap service

• 
  Mr Moanivator (@MrMoanivator) reported 13 minutes ago

  @virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the hub is the problem. I've restarted and reset it, but it's still not working 🤬

• 
  Gary Adams (@GazzaAdams) reported 14 minutes ago

  @UKDan86 @virginmedia I have read the T&Cs, Dan. Working from home isn't the basis of my complaint — paying for a broadband service that's been repeatedly intermittent for four weeks is. Virgin Media themselves acknowledge an ongoing fault. Whether I use my connection for work, Netflix or watching cat videos is irrelevant to expecting the service I'm paying for to actually work.

• 
  Shen 😈🗡️ (@ShenArriorVT) reported 14 minutes ago

  ******* VIRGIN MEDIA FIX YOUR **** RAAAAAH

• 
  Mark senior (@Msenior89Senior) reported 16 minutes ago

  @virginmedia absolute joke of a service, cant watch the rugby league again!! When are you going to sort out these issues its beyond a joke!

• 
  Albert Eee (@PtieaPmnepwhwj) reported 20 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV51 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Jamboy (@briamjam) reported 22 minutes ago

  Just to.let you know I have successfully agreed a new contract with you happy with the result and over-the-years haven't had any major issues,touch wood of course @virginmedia

• 
  doozerlyn (@doozerlyn) reported 26 minutes ago

  @Ofcom.... Are Virgin Media in breach of contract for not supplying services as agreed, ie red button Sky Sports+? If so, are you going to do anything about it?? Can we cancel contract and or withhold payments?? If not, why not?

• 
  Gram (@Gram7070707070) reported 26 minutes ago

  @Carolestfc1 @virginmedia Worst company I have ever dealt with and it's not even close. They'll screw your credit rating by mistake and never, ever fix it. They'll hang up on you, the staff don't put notes on accounts and you have to tell the same story to 20 different disinterested call centre staff.

• 
  Scarlett Shaw (@ScarlettShaw) reported 32 minutes ago

  Do yourself a favour. DO NOT use the one touch switch service with @SkyUK or @virginmedia. Still paying for both for weeks. Virgin continues to bill me despite me having sent back their equipment. The whole thing is a con. Be warned. @Ofcom