Virgin Media Outage Report in Carshalton, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Carshalton come from postal codes SM5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carshalton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carshalton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Carshalton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southall, London, Croydon, Beckenham, Merton, City of Westminster, Hammersmith, Paddington, Southwark, Newham, Stratford, City of London, Barking, Islington and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Wi-fi | |
| Southall |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carshalton, England
Latest outage, problems and issue reports in Carshalton and nearby locations:
-
A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia
-
David James
(@Justme_uk) reported
from
Islington, England
@OrionHombre @CaitMurray9 @virginmedia May help if you tell others how to do that
-
Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@jonathanduffy86 @virginmedia Massive issue
-
Melanie Nebuchadnezzar-ne$$ Gothic Princess
(@MeLadyFreshness) reported
from
Islington, England
Brilliant. @virginmedia outage - site not working so can't even check my area for disruptions - and no out-of-hours team on the phone!
-
James H
(@jameshirsz) reported
from
Croydon, England
@virginmedia Service is available in the area, completed the engineer form 2 times in last 8 weeks. Builders confirmed that engineers were already there. Everytime I contact sales I am asked to fill out the same engineering visit form. Asked if they can talk to a engineer. They said no.
-
Jim Giordan
(@JimGiordan) reported
from
Kensington, England
@virginmedia Broadband but changing my DNS settings fixed it, would be useful if your diagnostic tools reported back that the problem was with your DNS servers
-
Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise
-
Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia it’s frustrating that virgin media CAN NOT fix our broadband and internet in Sw4 8Dw!!!! We’ve been waiting for more than a week and still slipping to another day and so on! I’ve had enough and moving to a better provider Sky...
-
EuropeanNick 🇪🇺
(@EuropeanNick) reported
from
Islington, England
N4 area Virgin Media internet down #virginmediadown #virginmedia @virginmedia @VirginMediaNews
-
Nico Macdonald
(@Nico_Macdonald) reported
from
Poplar, England
@tomfenn8 @elondems There's a lot @virginmedia does well, particularly on the setup, online configuration and admin sides. But when it goes wrong they fall apart. After 4mnths of this we went @Hyperoptic and never looked back. VM uninterested in my feedback on its failings. As to the street boxes...
-
Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@AFCBCarl @virginmedia Yep just called them and they can’t help cos all their systems are down 😡 bloody useless
-
Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@GingernutHeg @virginmedia @virgvimedia Yeah I got scammed can’t believe how stupid I was #embarrassing
-
Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia @trevkaneswaran Mine is brand new and cannot transmit a Wi-Fi signal twenty feet into the next room, and no, I don’t live in a bomb shelter lined with lead. Your customer service is appalling and your kit is shit
-
Lisa January
(@dragonlovingLFC) reported
from
Bromley, England
@Xs1ghtTV @virginmedia Mine shown me the 4 small screens of football and to sign in but wouldn't accept the login details.
-
Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia internet down in north London- when’s this going to be fixed and can I expect a refund.
-
Lisa January
(@dragonlovingLFC) reported
from
Bromley, England
Trying to watch the footie on the @virginmedia app. Watch the first few mins then signs me out. My correct login doesn't work. Makes a change from their dodgy signal. Fecking useless
-
Will Ricketts
(@tb_doc) reported
from
Merton, England
Shit just got real! Not only am I self-isolating, but my @virginmedia WiFi keeps going down #FirstWorldProblems 😱
-
Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia Tv and phone also not working
-
Dr Tom Moore 🏳️🌈 🇪🇺
(@Theoryjoy) reported
from
Kingston upon Thames, England
@virginmedia It couldn’t happen at a worst time. Last time it was down there days and was completely confused by the statutory compensation scheme.
-
Boucherie Sanzot
(@manurequejo500) reported
from
Islington, England
@virginmedia down once again. Data breach confirmed and useless Customer Service line. All fine.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jenny Millar
(@JennyMillar11) reported
@virginmedia Virgin Business WiFi is down yet again. No warning. Trying to run a business from home. Your status checker never works either. Can you please advise when it is due to be working and can we get some continuity. It has been off more than on lately.
-
Phil Munns
(@philmunnsradio) reported
@virginmedia I’ve done that twice. Been told twice it’s been “escalated” with no proof that it has been. Been with you two weeks and feeling like I will never get an issue resolved.
-
Dreadz
(@DreadzBASSment) reported
4th property with issues with BT. Virgin Media please hurry and offer me fibre
-
Andy Clark
(@superchef1512) reported
@virginmedia Yes no issues they are saying virgin media is blocking vpn also upgrade to hub 5 Spoke to your customer service they say I have to pay more so I may need to change providers if not sorted
-
Brian Sinai
(@EthanRayne) reported
@virginmedia Yes. I can access Netflix on the Android app. Also, I have no issues with my internet connection, I have an ethernet cable connected to the box and all other apps and features are working properly. The only issue is that which I have described.
-
Amanda Townshend
(@AmandaTownshen4) reported
Finally managed to cancel the contract - can’t believe how difficult this could be. Now Virgin Media are trying to charge cancellation fee when they explicitly say in their recent letter no cancellation charges apply. Outrageous😡
-
Calamity Jess
(@JessMay1505) reported
@virginmedia They say the person on the phone only made a note to switch the phone lines but I verbally confirmed with him that the package would be cancelled. We shouldn’t be being charged £100s becuase someone wrote something down wrong. Don’t you have a recording of the call???
-
Calamity Jess
(@JessMay1505) reported
@virginmedia Over a week later using that number somehow you still haven’t cancelled our account and sent us a nearly £100 bill for a service we cancelled in November. Is this not actually stealing?
-
ThinkFast
(@ThinkFast2021) reported
@virginmedia Hi, is there currently an outage of broadband issues in my area? This past week the connection has been so poor!!!
-
Dr Laura Bennett
(@DrLauraB_HE) reported
@virginmedia ...terms in the post. But you say it must be email or SMS and that I can just agree it! This disenfranchises my relative who has full capacity but email makes them anxious. Obvious inclusive solution: use post and hold deal open to allow time to reply. No joy. Not inclusive. 2/2