Virgin Media Outage Report in Carshalton, Greater London, England
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The latest reports from users having issues in Carshalton come from postal codes SM5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carshalton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carshalton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Carshalton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Mitcham, London, Tower Hamlets, East Ham, Ealing, Streatham, Welling, Newham, Fulham, Bermondsey, Leatherhead, Greenford, Hayes, Camden Town and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Tower Hamlets |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carshalton, England
Latest outage, problems and issue reports in Carshalton and nearby locations:
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia fibre service down again and can’t get to service status page to log this ...........
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@virginmedia Same issues of drop out. Got to wait another 11 days until its fixed. 😔
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Paul Nockolds
(@KnooKie_uK) reported
from
Richmond, England
@virginmedia broadband has been up and down all day but in last 2 hours it's so bad that we cannot do anything. Had to use my phone to send this message. TW1 area. Any issues?
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr
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Mark Taylor
(@MarkAJTaylor) reported
from
Wandsworth, England
2nd day on hold for over 1/2hr trying to speak to a @virginmedia rep to cancel our account. They should call it “Hotel California Broadband” - you can check in any time you like but you can never leave ...
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Lewis Oakley
(@lewyoaks) reported
from
Ealing, England
I can’t believe the nightmare that is @virginmedia internet is down more than it is on at this point.
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@mouseamillion @virginmedia It's an issue with our cable, so anything plugged in is OK, just our wireless network.
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Danielle DeLellis
(@spokeswoman4me) reported
from
Wandsworth, England
@virginmedia What a farce! I bet you're picking up all other calls except those from people who want to leave your terrible service! Call disconnects because you're too busy (your own fault that your service is so bad that so many people want to leave) & no other way to cancel!!
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Richard Mander
(@RichardMander1) reported
from
Lambeth, England
@virginmedia what is wrong with the service in SE27?
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Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
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London Lofty
(@lofty_london) reported
from
Camberwell, England
@Glitterbeard_ @virginmedia Cancelled last year due to constant issues and moved to Sky, no issues at all and saved a tenner a month.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginhelp any relay? Virgin media is appalling. Service is non existent
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@jamiepattenden1 @virginmedia It was a cable issue apparently, a second engineer is coming out on the 23rd to lay some new cable.
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Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia can you please tell me why that when I check my service status it says my broadband in fine when it quite clearly isn't? I need to work from home but can't because of your very poor, very expensive broadband.
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
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Iain Sisson
(@i_am_iain) reported
from
Croydon, England
@virginmedia This was a good day ago. I'm at least 20 reboots down the line now. It's a Virgin Superhub 3 and we seem to be stuck with one solid green light at the bottom and one flashing green connection light....on a cycle
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GStramaccioni
(@Stramauk) reported
from
Ealing, England
@virginmedia your super fast broadband failed, again, for the 6th time this month. No support during this hours so I have to waste 2h until you guys can answer! Great service?
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CALUM GRAY
(@Jo_The_Waiter) reported
from
Hammersmith, England
@virginmedia It was fixed about 1:30am but this is happening a lot since I moved to Hammersmith. But you never tell us what the problem is or give any compensation. I couldn’t do anything. Even my PS4 wouldn’t allow me to play games as they connect online. No TV nothing
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Stan
(@stan_london) reported
from
Ealing, England
@virginmedia Hi, internet service in W5, Ealing, London has been up & down like a yoyo in recent week. Unacceptable level of service interruptions. It has just gone down again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Hawkins
(@superssonic) reported
@virginmedia why have a service status page that says no issues when i have no internet yet again and then run the test and it says fault in the area cable. You are a bunch of liers. 6 months ago this was reported but you take money every month. How is this legal
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Sanctimonious Bore
(@WeeBloz) reported
@virginmedia new customer here working with what looks like old kit (wall socket) - think I need an engineer visit to help with installation. How can I arrange?
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Prince Balwantsingh
(@PBalwantsingh) reported
@virginmedia I never got the speed Which I pay! And the aggressive impatient technicians think they are the Gods of technology! Think folks I have 50 years experience! WHY I STAY? Only two networks available! The other monopoly and their technicians were the most proud and arrogant now gone
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Dan Cooper
(@DanCoop76060834) reported
@virginmedia installation date delayed by over 2 weeks - how can you expect a modern family to accept this? My wife works from home and is spending a fortune on tethering data. Complaint opened but no one seems to be bothered. Who can help now? OFCOM?
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Brian Booth
(@BrianBo54982288) reported
@virginmedia No not a thing and the issue as been going on since October
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Martin Jacobs
(@MartinJ56482534) reported
@virginmedia so I've had issues with my broadband streaming my oculus 2 and amazon prime on my TV at the same time. I have the premium package (over £100 a month) and still my movies on virgin pause and buffer every 15 secs. Cust/Serv automated. 4 weeks with iron age service 🤔
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Dan Cooper
(@DanCoop76060834) reported
@virginmedia 3rd Feb complaint was raised. Not even going to waste my time trying to get through to live chat again - countless hours already spent to no avail. When will the complaint be looked into? Is there a maximum timescale for complaints to be followed up on?
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Helzington
(@HelzJ) reported
@virginmedia your broadband service is absolutely awful. I had dial up faster than this 20 years ago
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Richard Malec
(@Richard_Malec) reported
@virginmedia No it’s ok I got through on the phone and they did some signal adjustments. Seems ok now.
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Jacob Clarke
(@Jacob1_1Clarke) reported
@virginmedia has got to be one of the worst internet providers we’ve had. WiFi is down and for the past month I’ve spent more time using my 4g because it never seems to connect to my phone. All the family have had issues with this as well. All in all not too happy at the moment.