Virgin Media Outage Report in Carshalton, Greater London, England
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The latest reports from users having issues in Carshalton come from postal codes SM5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carshalton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carshalton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Carshalton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Lewisham, London, Islington, Paddington, Bermondsey, Poplar, Croydon, Camden Town, Tower Hamlets, Acton, East Ham, Southwark, Bromley, Ealing and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Islington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carshalton, England
Latest outage, problems and issue reports in Carshalton and nearby locations:
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360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia Good evening would you be kind to tell me if there's a software update occurring on your hub router number three in the area of East Ham London E6 1JP outram Road as I have been getting a green signal light flashing for the last 2-days
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Greg Phillips
(@bingosbadingos) reported
from
City of London, England
@virginmedia is nothing short of a disgrace. Customer service worst I have ever encountered.
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360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia hi can you tell me is there a actual software update occurring in the East Ham area maybe outram Road East Ham London E6 as I've been getting my green signal flashlight flashing for the last 2 days
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davep
(@g_davep) reported
from
Croydon, England
@charley_ellx Best advise change provider virgin media has outsourced its call centre and those idiots in India don’t know how to solve the problem
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davep
(@g_davep) reported
from
Croydon, England
Is anybody experiencing poor service from virgin media
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia we have been without broadband, tv and phone for 2 days now😞 we are running out of data on our phones we r all on #virginmobile unlimited data would help us all right now!
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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Martha D'Arthur
(@MarthaDArthur) reported
from
Hounslow, England
@mattbundy82 @virginmedia Oh they are appalling! I was a loyal customer for years until their service quality plummeted.... and the. They just blatantly started lying on my customer record in order to close jobs and complaints down that hadn’t been resolved. I left pretty decisively
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Emma Cooper
(@emcooper2) reported
from
Tandridge, England
@virginmedia I changed my direct debit date to 30th of each month and you failed to tell me it wasn’t going to be effective until next months billing cycle. Now I have charges from my bank. Not a good experience, especially as a new customer. I want my bank charges refunding
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Mr Digital Panda
(@MrDigitalPanda) reported
from
Lambeth, England
@virginmedia got a message to say it was fixed but my internet is still down Fault Ref: F007494959 This
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Tony Holder
(@bigtoneuk) reported
from
Kingston upon Thames, England
Hey @virginmedia! 3 days no internet or TV, you cancelled 2 visits because of ‘local network problems’, even though you identified a local fault in my premises. Can’t book another visit until the network fault is cleared. Oh, and to book it I have to call you again! #Fail
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Samantha Ovens
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia I just checked thank you and it states there are connection issues that are being worked on presently. I have registered the issue as directed.
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Steven Hunter
(@sculptorini) reported
from
Eltham, England
Sick of @virginmedia Internet dropping out all this weekend. I'm paying a lot of money for this service.
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Scare-a Sparrow 🎃
(@20S0mething) reported
from
Eltham, England
@virginmedia 0800 052 1251. Multiple calls a day since I left - and you already blocked my service switch once before and tried to Bill me next month even though my service has already ended today. I'm not happy.
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Spice Adams 🇬🇭🇳🇬
(@AlmightyUncle_) reported
from
Lambeth, England
@virginmedia hi I have an issue and no one is answering my call
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Deborah Holland
(@holland2702) reported
from
Camden Town, England
@virginmedia No fault listed. As stated this is a long standing issue.
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
Why is @virginmedia so appalling. Had terrible connection for months. They keep promising to sort and to refund some £ but do neither.
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Edward Baran
(@edward_baran) reported
from
Kensington, England
If you’re considering getting broadband / tv in SW5 central London don’t bother with @virginmedia. The service drops out almost daily for many hours and the customer service is non existent @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@WaveNathan @virginmedia Same for me tonight . No tv or broadband in sw5. It’s the third or fourth outage in as many days
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Spatcher
(@molealmighty) reported
@virginmedia I have rebooted the router over and over and it just drops out again after some hours of working, it’s now 2-3 times a day. All cables are ok and router was replaced last year after I suffered same problem
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Franc Tchakounte
(@FrancTchakounte) reported
mind set of “Let be solution finder”, has made clearly and I’m sure many others out there, not wanting to return and go to your competitors @virginmedia, etc… . Yo add Sherry on the wonder of service, I have received letter from Sky Managing Director Customer
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Lee Obrien
(@leeob77) reported
@virginmedia fourth time this week trying to get through to cancel my contract. Hour and a half of phone bills. As if the cost of living wasnt bad enough. Awful service again
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Linduska
(@lindamoss0806) reported
@virginmedia after 8 years had to cancel due to price increase! I was not once told about early cancellation fee of £240 when on phone. If I was told then I would not have cancelled.. where can I submit my formal complaint please?
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LOVE LFC, HATE FSG
(@DavidVaughan5) reported
@virginmedia but much to my horror the price went up to £91:00 despite downgrading this has to be the poorest customer service in a long time especially in an era were all prices are increasing. Poor service indeed.
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Aidan Kearns
(@TheBlondeBomber) reported
Friday evening, home from work turned on the TV to find that the @virginmedia box has broken once again! 😡 3rd unit to go in recent years #cheaptechnology
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Tom Duffy
(@_TomDuffy) reported
@virginmedia Yes they’ve received the work permit. No issues there, the date just keeps moving. As a customer it’s like I don’t matter. I’ve contacted via phone everyday for the last 2 weeks and it seems the matter can’t be escalated!
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harry kelly
(@harrykelly3) reported
Just when you thought @virginmedia couldn’t treat you worst than they have done, they twist your bollocks a bit more!!
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Alan Rutter
(@AlanRutter85) reported
@virginmedia is anybody from your **** shoddy company, going to actually pick up the phone and ring me, like it was discussed on the web chat, PS - when you ask me will I recommended Virgin to friends and family Absolutely ******* NOT !!!!!
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Paul Thompson
(@P_A_Thompson) reported
@virginmedia @O2 How about a better mobile signal?