Virgin Media Outage Report in Carshalton, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carshalton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carshalton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Carshalton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hounslow, Twickenham, Croydon, Hammersmith, Paddington, Newham, Greater London, City of Westminster, Epsom, Camden Town, City of London, Kingston upon Thames and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| Hounslow |
Internet | |
| London |
Wi-fi | |
| Twickenham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carshalton, England
Latest outage, problems and issue reports in Carshalton and nearby locations:
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✨ jannette
(@JannetteMunroM) reported
from
Islington, England
@JayLatif @virginmedia That’s very frustrating I have so many issues with them because a lady on the phone messed up. Misled into a contract, told me channels were on my package and they weren’t. I hope you sort your problem. 😞😞
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Richmond, England
@virginmedia Been down that road get fobbed off everytime send engineer out everything works fine just your service is crap not that you’d ever admit 😂😂😂
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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Harvy Santos
(@harvy_santos) reported
from
Islington, England
@virginmedia Have gone through all these processes and still no resolution. None of your agents are listening. I’m just gonna go. I can’t believe this is how you treat your customer of 5years...
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@SkySportsBoxing y is the fight not working on virgin media
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Liam Yulhanson
(@LiamYulhanson) reported
from
Islington, England
@virginmedia so after trying to cancel my account with you guys ... being put on hold for over 40 mins the woman hangs up at 9pm and your closed !!! I’m actually so happy im leaving now ! **** this #virginmedia
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@mediaczar @virginmedia None of the reviews include reliability, because that’s the most difficult thing to measure from outside and no one releases their figures. It’s the worst thing that’s ever happened in the world. Ever.
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia I know the status of the service.
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Alan R Newton (the online version)
(@AlanRNewton) reported
from
Camden Town, England
@virginmedia Wireless and before I get the next question, we all use Macs so we have to borrow cables / adapters to check a wired connection but whenever we do that, would you believe, there’s no issues on those days!
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia my internet and TV are down and seems like a supply or hub problem. Just called your call centre for help and I appreciate they have a script to follow but no help whatsoever. Earliest they could offer an engineer was tomorrow evening when we are not in!
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Emily Edwards
(@EmilyEd03367074) reported
from
Brentford, England
30 minutes on hold to @virginmedia only to be told that we still won’t have any internet til at least Tuesday as they can’t get a router to me before then. If I ordered it myself on Amazon I could get one tonight......pathetic customer service
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Athletics Statto
(@athleticresults) reported
from
Southall, England
All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@sgt_rebels @StokeAssassinX @virginmedia @TalkTalk Yes mate the WiFi speed is even worse @virginmedia are just shit they use shit components in the hubs to make you laugh I’m only 5 miles from the network centre in Croydon 😂😂
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william benstock
(@will6310) reported
from
East Ham, England
@virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where
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Alan R Newton (the online version)
(@AlanRNewton) reported
from
Camden Town, England
@virginmedia I’ve been checking peridoically over the last fortnight when the service gets really bad and there haven’t been any known issues. I’ve just checked again and none.
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
@virginmedia Its just a consistently bad customer experience across mobile, TV and broadband. You CSR tools are archaic and your teams aren't suffucuently trained or empowered. The Virgin way died years ago.
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@virginmedia hi need help y is the sky box office not working
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia We’ve had no broadband for more than a week, there won’t be any for at least another week. The whole street is down, the whole street is looking at leaving.
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@virginmedia It happens to everyone on virgin in the block we should all get compensation if we didn’t pay our bill you’d soon cut us off yet you ain’t supplying the service we are paying for
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Silvester
(@SilvesterLuke) reported
@Grimstraw my virgin media web Down think say on app fix 8:25pm today
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Stuart MacPherson
(@SupremeStu) reported
@virginmedia I am a returning customer, I thought I would never come back to you again after the terrible customer service I received the first time, but you teamed up with O2 and I love O2 so I thought give them a go again. This happens to be the worse decision I have ever made!
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@madhattiesebayshop
(@PeggysBoutique1) reported
@virginmedia robbing oap veterans blind. How can you sleep at night. The worst service possible. Do not use them. They take your money and don’t offer any service.
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Aaron Cornish 🏳️🌈
(@aaroncornish) reported
@virginmedia hey! How do I get a new virgin TV TiVo box? We have had ours 6 years and it’s so slow and crap!
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.
(@HJA_47) reported
@virginmedia Called the second time and you said you'll cancel but still haven't but instead have decided to bill me again. You know where your priorities are charging people money and illegally Keeping customers to your service.
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Wayne Bristow
(@therealwannieb) reported
@virginmedia what is wrong with bloody Internet connection our connection up and down like a yoyo has been for last 2 days, sort it out!
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Dave
(@dave88d) reported
@virginmedia VM cancelled my direct debit didn't inform me Added £7.50 for non payment. Threatened to stop my services. I rang today virtually accused of lying as VM wouldn't cancel DD. My bank confirms VM cancelled. 2hrs on phone and still not sorted. 🤬
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_0_
(@tarkanerbil85) reported
@virginmedia Hi Virgin. I’ve been without internet for 9 hours now. I’m waiting for a call from a virtual tech. Is anyone going to help?
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bruno legros
(@frenchguyinuk) reported
@virginmedia I response witht the right answer but the person on the phone wasn't ready to accept them. Like I said unfortunatly because of the service I received I will not take any call from a call center that are not in the UK
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WisdomUK
(@WisdomUK_) reported
@virginmedia No issues in my area both times