Virgin Media Outage Report in Carshalton, Greater London, England
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The latest reports from users having issues in Carshalton come from postal codes SM5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carshalton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carshalton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Carshalton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southall, London, Carshalton, City of Westminster, Paddington, Southwark, Croydon, Mitcham, Camden Town, Newham, Ealing, Islington, City of London, Coulsdon and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Internet | |
| Southall |
Internet | |
| London |
Internet | |
| Carshalton |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Carshalton, England
Latest outage, problems and issue reports in Carshalton and nearby locations:
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Graham Stretch
(@GrahamStretch) reported
from
Ealing, England
Virgin broadband from @virginmedia down since 9am in Ealing, West London - May we have a time estimate for when we can expect service to resume - trying to provide NHS clinical services to patients , please can we have an update.
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Ami Kotecha
(@amikotecha) reported
from
Ealing, England
@virginmedia terrible customer service time and time again! No broadband connection, no one to speak to and a broken customer service website! A shambolic response to customers! #ukdataservices #broadband #ukbroadband #virginmediadown #CustomerExperience
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Lynsey Shaw
(@lynseyshaw_) reported
from
Wandsworth, England
@virginmedia currently have no WiFi. Tired calling several times, told to call back. Finally got through to someone and they say their system is down and to call back in four hours. Meanwhile, we have no insternet and I am unable to work. Pls advise.
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Neil Cole
(@scroogio) reported
from
Camberwell, England
@LucyFerman @virginmedia It was pretty much denial from their twitter account for the first two hours of the outage! Unbelievable they still only have a promo for an Avengers film on their main feed #virginmediadown @virginmedia
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Kieran
(@kbray68) reported
from
Ealing, England
@virginmedia thx got it back for 30mins now down again😡
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
Been with @virginmedia 5 weeks & it’s been issue after issue & this is last straw. Service levels are appalling. contacted BT & coming to install Fibre & then it’s goodbye.
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Lambeth, England
For the fourth time today since the lockdown @virginmedia have had a fault & we’re without WiFi. It was fixed for exactly one hour & has just gone out again. Pathetic service, really
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devanHD
(@devanHD) reported
from
Lambeth, England
@virginmedia WiFi down again. Been 2 hours already!! Of course we all know as long as you fix it within two days you don’t have to #refund us. I’d rather pay by the minute in that case!
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ubergk
(@uberutz) reported
from
Lambeth, England
@toby1kenobi @virginmedia Down here to at #se24
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liz mcdonnell
(@lizmcdonnell1) reported
from
Lambeth, England
@virginmedia can you at least give some response about your shocking service everything is down at mine tv internet etc with teenagers and work not fun
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Rony Aujla
(@Ronyaujla) reported
from
West Molesey, England
@virginmedia I made a complaint when this happened weeks ago, which resulted in me forking out for my own router. You didnt acknowledge my complaint and sent a letter saying I should call you back and I did and still have had no response! Apalling service! Will have to go to Ofcom.
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Fergus Rose
(@FergusRose) reported
from
Ealing, England
@virginmedia it’s down again when will Internet come back
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Al of hereford
(@al_hereford) reported
from
Kensington, England
@virginmedia Thank you. A call centre would have saved pain and a chat line that works would have also sufficed. Failing that a status page that works would have have helped. I still need to terminate the agreement as we are leaving the flat. No online form. Can you send me one or a link.
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THEWHITLAM
(@THEWHITLAM) reported
from
Lambeth, England
@MTMmgmt @virginmedia @Ofcom I was able to log in, I saw that my area has a problem ( postcode entry) and then I registered for compensation . May be worth 27p
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silverfox🐺
(@PeeWeeMFC75) reported
from
Camberwell, England
@Caroline_Day @virginmedia The whole of London is down
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Jason Best
(@jason_best) reported
from
Camberwell, England
What's even more frustrating with @virginmedia broken (not being able to do work aside), is that I can't watch all the @glastonbury lineup on @BBCiPlayer 😭😭😭
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Jack Elkes
(@JakElkes) reported
from
Hammersmith, England
@virginmedia @SlimDD @virginmedia we’ve got an outage in Hammersmith too.
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Emily Hough
(@emhough1) reported
from
Wandsworth, England
Working from home is a lot more challenging with @virginmedia - no internet all morning, online service checker not working. Time to change provider...
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Ben Howlett
(@benhowlettuk) reported
from
London, England
Exceedingly grumpy that I have chosen @virginmedia for my broadband - busy day of the year and my inet is down 🤬
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Anand Baria
(@anands_) reported
from
Brentford, England
It’s been three hours and I’m unable to do any work from home due to my internet being down @virginmedia can you please sort this out, I pay a hell lot for the services #virginmedia #virginmediadown #wfhlife #workingfromhome
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Maycroft
(@KevinMaycroft) reported
@virginmedia Internet connection down again!
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Lee Partridge
(@LeePartridge16) reported
@PeteOrn @virginmedia Sounds like a all to often problem with them.
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demetbz
(@DemetBzk) reported
@virginmedia We are facing a problem that even you do not know. It's really starting to get boring. The internet problem continues yesterday and today. I'm calling you but I can't connect because it's very busy. how do we solve !!!???
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James Marriott
(@JamesMarriott) reported
@virginmedia It's been a mess all afternoon. You've really got to do better than this - your response to this outage has been a miserable failure.
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DJ
(@djhorney) reported
@Will1841402620 @virginmedia @Mia6620 “Try a reboot to see if it fixes it” Nope “Check your area on our website” it’s broken “Give us a call” erm… no one answers. What can I do now? Hello? You still there? 😡😡😡😡
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Naren
(@naren1960) reported
@virginmedia Sorry but we are still down in cheshunt area. Please restore. Will c Le I’m compensation as I work from home
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Daniel Jefferson
(@DanielJ95_) reported
@virginmedia Unable to connect to my work VPN currently, no other WiFi issues present
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Viva83
(@Apex83) reported
@virginmedia Network still down, I was presenting on a work conference call and cannot get back on. I need to speak to management urgently!!!
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Comm
(@Jagtar1964) reported
@virginmedia It’s 16:56, my Virgin internet is down has been for the past hour and I work from home 🏡, frustrating, hopefully it won’t be too long before it’s working again.
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daniel mitchell
(@darthmitch1) reported
@virginmedia ******* **** money grabbing company down twice in 24 hours