Virgin Media outages and service status in Epsom and Ewell District, England

Problems in the last 24 hours in Epsom and Ewell District, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom and Ewell District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom and Ewell District, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Walton-on-Thames, Croydon, Epsom, Hounslow, West Molesey, Kingston upon Thames, Mitcham, Reigate, Redhill, Brentford, Wandsworth, Dorking, Addlestone, and Richmond.

City	Problem Type	Report Time
Hammersmith	TV	33 minutes ago
Walton-on-Thames	Internet	2 hours ago
Hammersmith	Internet	7 hours ago
Croydon	TV	1 day ago
Hammersmith	Total Blackout	1 day ago
Hammersmith	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom and Ewell District, England

Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:

• 
  Craig Freeman (@craigdfreeman) reported 14 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

• 
  Stephen Champion (@Champs707007) reported 21 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Charbster (@charbster) reported 22 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Tinders (@safctinders) reported 27 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 27 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Gabor (@GaborPfalzer) reported 28 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  traymca 💙 (@traymca) reported 34 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 38 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Beth (@bethcanadian) reported 42 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 43 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Befitat50 (@befitat50) reported 46 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  R. Aaron (@aaronuart) reported 47 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  mara penzo (@magma62) reported 48 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 48 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 49 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  Rana Rahman (@ranaraptor) reported 50 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Chris Shepherd (@shepherd_1972) reported 52 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  Ranjan Mallya (@RanjanMallya) reported 52 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  itsnotOK (@itsnotO56763609) reported 52 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  Andy Walker (@educationforum) reported 60 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RM (@R_M_Bargains) reported 4 minutes ago

  @TheiKevin What I don't get is why the @virginmedia iPlayer app hasn't got the UHD streams only the TVs slow built in app

• 
  Shando (@Jinky1967John) reported 5 minutes ago

  @virginmedia Is there a broadband outage in ML1 postcode ? No service for last 30 mins

• 
  Tommy Tinkler (@TinklerTommy) reported 6 minutes ago

  @miss___kb Yep I have used google family and virgin media security whilst kids grew up. You can block anything you want or them and restrict sites and device time and you get to okay anything they install on the device. Most adults as thick as pig **** to use them.

• 
  Nick Poole (@nrpoole) reported 9 minutes ago

  @virginmedia I can't log into my a/c. I know my email address but, when entered, I reach a page saying that there has been a 'quick pause to keep my account safe' followed by some unhelpful suggestions and a reference: IDF-12B. The help & bot are useless. Can you help, please?

• 
  ❤️🥳🦄 Gillian B 🦄🥳❤️ (@gfnncl) reported 11 minutes ago

  Can anyone help me with @virginmedia I’m trying to upgrade my @NetflixUK to no ads as apparently they couldn’t do it when I recontracted,I have to do it myself. But no option in the app, it’s driving me crazy?

• 
  simon smythies (@SSmythies) reported 11 minutes ago

  @RyanHar03692827 @DAZNBoxing Ive just seen a lot of virgin media customers are having the same issue

• 
  Man in Black 2125 (@In2125) reported 13 minutes ago

  @virginmedia love to but unless you're gonna send a fleet of engineers to fix the issue i don't really see how dming will help. but just for the fun of it i will. standby. incoming

• 
  Peter Ould (Deeper Magic / Before Dawn Time) (@PeterOuld) reported 24 minutes ago

  Hey @virginmedia - I can't login to my account on a web browser. Keeps failing regardless of browser. The issue is definitely your end.

• 
  James Robertson (@JameskRobbo) reported 25 minutes ago

  @virginmedia I’m forever wasting my time trying to cancel my service but because the email is old and I can’t access it, you can’t do anything

• 
  Jason ferguson (@Jasonrfc90) reported 25 minutes ago

  @virginmedia I swear to god if my internet goes down once more today you can shove your bill up your *** service in my area is nothing wrong with it its just the ****** connection from you clowns either sort it out or im gone i dont pay my money for **** that is constantly dropping