Virgin Media outages and service status in Epsom and Ewell District, England

Problems in the last 24 hours in Epsom and Ewell District, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom and Ewell District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom and Ewell District, England

The most recent Virgin Media outage reports came from the following cities: Brentford, Croydon, Hammersmith, Wandsworth, Hounslow, Sutton, Mitcham, Isleworth, Redhill, Caterham, Kingston upon Thames, Walton-on-Thames, Tadworth, Purley, and Feltham.

City	Problem Type	Report Time
Brentford	Internet	7 hours ago
Croydon	Internet	12 hours ago
Hammersmith	Internet	14 hours ago
Croydon	Internet	1 day ago
Croydon	Total Blackout	2 days ago
Hammersmith	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom and Ewell District, England

Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:

• 
  Ravinder Judge (@judge_ravinder) reported 4 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Tinders (@safctinders) reported 7 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Befitat50 (@befitat50) reported 10 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  John lumb (@Johnlumb67) reported 13 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Jeff Brown (@fadermonkeyking) reported 14 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Mike Fuller (@ninepine) reported 16 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 16 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 22 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Paul Smith (@paulhelpspeople) reported 22 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 23 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  Stephen Champion (@Champs707007) reported 29 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  traymca 💙 (@traymca) reported 33 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  itsnotOK (@itsnotO56763609) reported 34 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 41 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Nada Tharanee (@ntharanee) reported 43 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Mike Fuller (@ninepine) reported 49 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Jeff Brown (@fadermonkeyking) reported 51 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 54 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  itsnotOK (@itsnotO56763609) reported 55 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 58 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Spencer 555 (@johnspencer555) reported 3 minutes ago

  @virginmedia 00435069032 India accent guy phoned, He said 'He said Hello I'm virgin media, hello, how are you today', I put phone down. Phone Call Scam. #phone #call #scam

• 
  K (@QuanTuM_kL) reported 4 minutes ago

  @JJMootts @virginmedia I don't get why everyone moans, been with them for nearly 20 years and might have had 3 issues, it's almost never down, the internet speeds are far beyond what any other provider can do, although the others may have finally caught up, for years it wasn't close.

• 
  Tom Poole 🇬🇧✳️ (@TheRealTomPoole) reported 4 minutes ago

  @virginmedia - we're trying to cancel your services since the bill has gone up over £80pm. How do I do this, we need to speak to someone in cancellations but I can only get through to sales?

• 
  Sam ❤️ 🐈 🐘 (@MrsGuiltyRage) reported 5 minutes ago

  @trapdoor456 @virginmedia Switched in November from BT and we never looked back.

• 
  jasong guedeney (@jasongued) reported 5 minutes ago

  @virginmedia just found out an outstanding bill of £81. It is now effecting my credit score! This is after various phone calls and reassurance that this issue had been sorted! Terrible. This issue was sorted 5 months ago and I have to find out through experian. OFCOM!?

• 
  Chris (@Swissffs1980) reported 7 minutes ago

  @trapdoor456 @virginmedia I did exactly same. Sacked Virgin off, expensive and loads of problems. You Fibre have been spot on 👍 I wouldn’t change from these now. Never had problems and cheap.

• 
  Asha rollawin (@quizrollawin) reported 11 minutes ago

  @virginmedia I'm a former customer and want to make a complaint but this isn't possible online without having a VM account - so how can people complain as former customers who are owed money?

• 
  Ali Larkin (@alilarkin) reported 13 minutes ago

  @virginmedia Hi, we've had a broadband/TV outage most of today & we're told it would be repaired by 22.00 tonight. Now the latest update says it will be 15.45 tomorrow 29th. I work online from home so awkward is an understatement. How is this taking so long? F012401961.

• 
  Rachel (@NitonCalling) reported 14 minutes ago

  @virginmedia Is there an issue with your email servers? I’m getting the odd few emails but know I’ve not received others and not showing on webmail either

• 
  Mark 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MrMarkW67) reported 16 minutes ago

  @virginmedia I’m really struggling with my Wi-Fi coverage at home. I have a security camera mounted right above my window, but it constantly drops connection due to weak signal. To make matters worse, I get virtually no Wi-Fi signal at all when I am sitting in my back garden, which is really frustrating. Given how close these areas are to the house, I shouldn't be losing connection like this. Could someone please check my Hub settings/signal or advise on getting Wi-Fi Pods to fix these dead zones? Thanks,