Virgin Media Outage Report in Epsom and Ewell District, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom and Ewell District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom and Ewell District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Epsom and Ewell District, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hammersmith, Southwark, Greater London, City of Westminster, Hounslow, Epsom, Kingston upon Thames, Caterham, Southall, Sutton, Beckenham, Guildford and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Epsom and Ewell District, England
Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia Sorry, I didn’t expect a reply. I have managed to get an engineer to come to@tomorrow as although the signal came back briefly it disappeared again
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Let’s see if you can keepie uppie the signal to your customers
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia I run the tests and everything but my internet is still down
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Neil Wigglesworth
(@Neilwigg) reported
from
Bromley, England
@virginmedia That page isn’t loading (and no, it’s not because your broadband is down, I have a fully functional 4G connection)
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Damien Gorson
(@DamienGJPG) reported
from
Wandsworth, England
@IJohnson_TNF @virginmedia @virginmedia same here fibre Internet area 21 down since 5.15pm. Keyworker attempting to work from home but virgin making it awfully difficult in the last 3 weeks.
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Kiwi in Barnes
(@AlexanderRyll) reported
from
Richmond, England
@virginmedia The website is not working, service has gone down again (4th time today)
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Rabzzz
(@rabzzz_) reported
from
Merton, England
@virginmedia fix your stupid internet kmt
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Paul Saunders
(@PSaundersCFC) reported
from
Epsom and Ewell District, England
@virginmedia having broadband issues in the Ewell area. And your website won’t work to check status and report the issue. Help required please
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Craig Strong
(@craigstrong) reported
from
Richmond, England
@virginmedia my broadband speed has dropped 90%, but you’re reporting no fault in the area of Richmond London. Can you escalate this please, seems the whole street is having the same issues.
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia Thanks, I tried that route and it didn’t work - I’ve called via my mobile but with Covid staff restrictions naturally there’s a long delay. I can patiently wait but wanted to find through Twitter how many others were having the problem again.
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Paul Farmer
(@PaulFar47747735) reported
from
Kingston upon Thames, England
@virginmedia Down again!!
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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George Bullen
(@GeorgeBullen95) reported
from
Bromley, England
Virgin Media is trending and as such it’s a good time to remind people that the only viable speeds should not be provided by the worst broadband company in customer service. Nothing will change if we stay quiet. UK-wide gigabit internet is ESSENTIAL to the growth of the economy.
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia I have yet to receive a reply! Can you update me on the outage in #SW20
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Charles Roberts @ AWS
(@Charles545587) reported
from
Ashtead, England
@virginmedia are still having problems bringing services back online. #virginmediadown
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Gary McAllister
(@GaryMcAllister) reported
from
Bromley, England
@virginmedia hi, I’ve just upgraded in the hope my internet performance would improve... I am still having huge jitter and latency issues. No point in half a gig if ping speeds are awful.
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia No, each time I go through the online service status route I just get a loop of checking the lights
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia My internet it’s still down and I haven’t got any response...
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Ricky Tanner
(@ImmortalTanz) reported
from
Epsom and Ewell District, England
@virginmedia Any chance i.can have the service we pay through the nose for or is that too much to ask
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
Sadly, still no #virginbroadband and simply an infinite @virginmedia loop online of getting nowhere. As I use VOIP I have no landline phone signal and no internet other than my mobile so work is very difficult
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun Flanagan
(@Flansredarmy) reported
@virginmedia No stated time . This is very poor. We have had problems on and off for a year and being told to call a tec team for it to be resolved. I can't except that.
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Kate Hirom
(@HiromKate) reported
@Killzone_Kid @virginmedia This is true. I was a customer for years and always spoke highly of them. Then it all went pear shaped.
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ReKoill
(@ReKoill) reported
How can @virginmedia tell me there's nothing wrong with my router, say it's a network issue, have no issues showing on the network status website and tell me to wait 7 days before they'll actually try helping?
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ReKoill
(@ReKoill) reported
@virginmedia My connection drops every 20 seconds or so but ONLY on the pc connected via ethernet, the WiFi is stable. We phoned for help and they told us it's an area issue and to monitor it for 7 days before they'll do anything. How can a network issue make the ethernet drop but WiFi stable
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Justin Hydes
(@HydesJustin) reported
@virginmedia I’ve been trying to get help with my ‘down’ virgin media for two days and I need it for work. I can’t get hold of anyone but an unhelpful bot. Can anyone help?
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Michael Wilton
(@Radar_Wilton) reported
@virginmedia I've remained a customer throughout this, giving VM the benefit of the doubt, but there has to be a point where you have to say that enough is enough. If I'm not getting the service being paid for, pretty much top level (and haven't been for a long time), then is it worth it?
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Rebekah-Jade
(@Rebekah_Coconut) reported
@virginmedia hello our internet is completely down we have gone through all the help online and just says our wires aren’t connected when they are we’ve done it 3 times and nothing is working. Please help
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Michael Wilton
(@Radar_Wilton) reported
@virginmedia Various things. They've done updates, new equipment, resets ... pretty much everything ... and so many apology bill credits that even they aren't worth the effort any more. Add that to the fact that the only reliable service is the landline, it is no longer worth the price paid
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Michael Wilton
(@Radar_Wilton) reported
@virginmedia An intermittent area issue that has gone unresolved for around 2 years? I would assume not, otherwise that should have been determined with the reports that have been made over the course of around the first 18 months
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Cazawaty#Zanumustgo #SKILLEDREBARA
(@cazawaty) reported
@virginmedia 3/3 - Said I had never raised the issues. They did say they could see I regularly we lost connection but no money would be given back. Paying £45 I expect better or money back.3/3