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Virgin Media outages and service status in Kingswood, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Kingswood, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Aug 9, 10:21 AM GMT+1.
  • 74% Internet (74%)
  • 16% Wi-fi (16%)
  • 2% E-mail (2%)
  • 2% Total Blackout (2%)
  • 2% TV (2%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kingswood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kingswood, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Coulsdon, Redhill, Twickenham, Wandsworth, Bromley, Sutton, Mitcham, Caterham, Kingston upon Thames, Walton-on-Thames, Tadworth, Purley, Carshalton, and Surbiton.

CityProblem TypeReport Time
Croydon Internet 20 hours ago
Coulsdon Internet 1 day ago
Croydon Internet 2 days ago
Croydon Wi-fi 2 days ago
Redhill Internet 2 days ago
Twickenham Internet 2 days ago

Nearby cities with recent reports

Croydon

8 recent signals

20 hours ago
Coulsdon

1 recent signals

1 day ago
Redhill

1 recent signals

2 days ago
Twickenham

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kingswood, England

Latest outage, problems and issue reports in Kingswood and nearby locations:

  • Deano1969
    Deano (@Deano1969) reported from Wandsworth, England

    @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

  • timhyson
    Tim Hyson (@timhyson) reported from Bromley, England

    @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

  • niawynthomas
    Nia Wyn Thomas (@niawynthomas) reported from Richmond, England

    @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

  • Champs707007
    Stephen Champion (@Champs707007) reported from Bromley, England

    @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

  • nicktippett
    Nick Tippett (@nicktippett) reported from Croydon, England

    @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

  • fadermonkeyking
    Jeff Brown (@fadermonkeyking) reported from Richmond, England

    @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

  • TRSafcw
    Trevor (@TRSafcw) reported from Headley, England

    @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

  • jennymelmo
    Jenny (@jennymelmo) reported from Merton, England

    @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

  • DazzlingHamster
    Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported from Merton, England

    @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

  • MrTG_Tweets
    Trevor Graham (@MrTG_Tweets) reported from Redhill, England

    @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

  • ninepine
    Mike Fuller (@ninepine) reported from Kingswood, England

    .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

  • PJacksonClark
    #TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England

    @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

  • MitchM77
    Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported from Worcester Park, England

    @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

  • markrhorney
    Mark (@markrhorney) reported from Lambeth, England

    @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

  • nicktippett
    Nick Tippett (@nicktippett) reported from Croydon, England

    @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

  • traymca
    traymca 💙 (@traymca) reported from Worcester Park, England

    Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

  • Champs707007
    Stephen Champion (@Champs707007) reported from Wandsworth, England

    Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

  • SustyPhilC
    Phil ******* (@SustyPhilC) reported from Merton, England

    @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SharonBewley
    SAVE LAMMAS PARK (@SharonBewley) reported

    @virginmedia No thanks - I have supplied all the information you require to address the issue

  • asanchadev
    life on dialysis (@asanchadev) reported

    @biomulv @virginmedia Never had wifi issues in the house with virgin until last fair few months

  • bahallathegreat
    Emily Atkins (@bahallathegreat) reported

    @virginmedia do u ever get back I’m disabled all I’m asking for is a little help I need a engineer to come look at the connection and lay down the cable to the floor. Yet your not answering back

  • Gabarillo
    Gabby Harrington-Poole (@Gabarillo) reported

    6th day of intermittent service with broadband and tv @virginmedia what’s going on?

  • WiJayWhelan
    Jase Whelan (@WiJayWhelan) reported

    @virginmedia I have! still no Wifi 😡 day 3 , still no sign of any engineers who are apparently ' working to resolve the complex issue'?

  • JonHar1985
    Jon H (@JonHar1985) reported

    @virginmedia why the hell has my Internet been intermittent for over a week and after today was supposed to be the “fix” date, it’s now updated to say next week? Literally can’t work due it dropping out. Imagine there’s no compensation for you turning to **** though, hey?

  • LisaRacheal
    Lisa (@LisaRacheal) reported

    Worst company ever @virginmedia They say the same thing over and over again instead of just sending an engineer to actually fix it. I don’t work for you, you take my money so provide the service

  • johndowney74
    john downey (@johndowney74) reported

    @virginmedia is there an issue with broadband in Leixlip area today? Seems to be poor connectivity

  • IzO_TTV
    IzO (@IzO_TTV) reported

    @virginmedia You have literally the most infuriating customer service process known to the entire universe. I cannot wait to be out of this Devil spawn of a contract. I actually pray for the down fall of this company with a passion. Zero interest in customer needs just straight aggressive sales tactics. Get out of my life seriously.

  • Keiran_Mark
    Keiran Griffiths (@Keiran_Mark) reported

    @vdaybabygirl85 @rayquannnnnnn @virginmedia Keeps dropping out? Which VM Hub do you have? I've just got upgraded free from the hub 3 to hub 5 and so far haven't had any drop outs. Give the customer services a call and ask for an engineer (free) and when they come, it's ifs the hub 3, they'll change it for free.