Virgin Media outages and service status in Headley, England

Problems in the last 24 hours in Headley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Headley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Headley, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Leatherhead, Epsom, Purley, Caterham, Esher, Kingston upon Thames, Crawley, Tadworth, Warlingham, Thornton Heath, Dorking, Coulsdon, Redhill, and Twickenham.

City	Problem Type	Report Time
Croydon	Internet	7 hours ago
Croydon	Internet	9 hours ago
Leatherhead	Internet	1 day ago
Croydon	E-mail	3 days ago
Croydon	Internet	3 days ago
Croydon	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Headley, England

Latest outage, problems and issue reports in Headley and nearby locations:

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 59 seconds ago from Merton, England

  @virginmedia It’s been terrible since early June. Yes I have tried wired and wireless. There was an issue in the area that was ‘fixed’ a few days ago but nothing has changed. 4 people have come to the house and ‘fixed’ the issue. No change. I have work to do.

• 
  Tim Hole (@TimHole) reported 3 minutes ago from West Molesey, England

  @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

• 
  J (@not_on_fire) reported 5 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Will Jennings (@willjennings80) reported 5 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 10 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Shasa Colson (@THE_COLSON) reported 11 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Philip 🦅 (@Phil_Swallow) reported 12 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  Baz, Wacky worm! (@mobiusb2) reported 15 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 19 minutes ago from Merton, England

  @virginmedia i’m on my KNEES man PLEASE FIX THE INTERNET

• 
  JamesLee85 (@jameslee_1985) reported 21 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  Philip 🦅 (@Phil_Swallow) reported 24 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 30 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  Philip 🦅 (@Phil_Swallow) reported 32 minutes ago from Croydon, England

  @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 34 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Miss Toppin (@Miss_Toppin) reported 35 minutes ago from Croydon, England

  @BlaakRichardson @virginmedia Getting out of this contract is on my summer list. Service here is definitely not on US levels for anything.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 40 minutes ago from Spelthorne District, England

  @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

• 
  Mrs R (@KateRenton) reported 45 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 51 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Trevor Graham (@MrTG_Tweets) reported 52 minutes ago from Redhill, England

  @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 53 minutes ago from Merton, England

  @virginmedia Intermittent and then completely down. Maybe a day or two ago, multiple times over the course of this issue

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James (Jim) Naismith (@JHNaismith) reported 4 minutes ago

  Usually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.

• 
  Dave Rutt (@DaveRutt2) reported 6 minutes ago

  @virginmedia can you help your call centres are useless!!! My sister has moved house as she and her husband are divorced and she has no contact with him. The ac is in his name , but she pays for it. All she wants is the ac to be in her name .. why is this so hard to do 🤬 ?

• 
  Unainstein (@AstonVillaDoge) reported 10 minutes ago

  So done with @virginmedia, live chat is useless, offer you absolutely terrible deals 'Your renewal offer will be £15 a month more than you currently pay, despite above inflation cost increases every April and you will receive nothing extra in return. This is our biggest discount'

• 
  Rach A (@Rach_EL_1982) reported 10 minutes ago

  Virgin media charging a loyal customer of 20 years £114 per month is a little bit of a joke when we have a speed test of 63 and new customers get 500 …. Sort it out virgin media

• 
  Ian Kill (@IanKillip) reported 12 minutes ago

  @MelJanie @virginmedia I’ve never had a problem that’s not been sorted quickly and conveniently.

• 
  For Hod,for Harry,for England & St george (@CoulsdonTHFC) reported 12 minutes ago

  @virginmedia over a month with broadband issues, still not rectified after being told intermittent service, engineer visit & new router. Now intermittent service AGAIN .Quick enough to raise prices but not fix problems. Still no compensation either. NOT HAPPY 😡

• 
  Nick Morris (@nickjmorris_3) reported 14 minutes ago

  @virginmedia no tv or broadband all day in WD5 area. Called customer services who told us it would be fixed at 2:30am. That’s not good enough. Please can someone contact us to let us know how to get online sooner?

• 
  Paddy Sweeney (@PaddySw99745534) reported 15 minutes ago

  @virginmedia @pholmes38 Repeatedly sent messages/emails explaining the issues. You don’t appear to know what you are doing. Awful customer service. Paddy Sweeney

• 
  Magnolia’s Art (@Magnoli23215778) reported 16 minutes ago

  @elldivino @virginmedia ****!

• 
  Vocal and Proud (@Vocalandproudx) reported 17 minutes ago

  @virginmedia Shameful service. I’ve contacted you DAILY and STILL no resolution for my inconsistent internet connection. It’s been 6months now. DSAR request promised, still waiting. Enough is enough. Escalating to @Ofcom