Virgin Media

Virgin Media Outage Report in Lambeth, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lambeth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lambeth, Greater London, England 11/27/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Lambeth, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Southwark, Bexleyheath, Ilford, Hackney, Muswell Hill, Southall, Camden Town, Mitcham, Harringay, Waltham Forest, City of London, Croydon and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomBexleyheath Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from Islington, England

    Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

  • Khaled_Miah1 Khaled Miah (@Khaled_Miah1) reported from Poplar, England

    @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

  • pool1206 kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported from Kingston upon Thames, England

    @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

  • elmah69 Elmarie Hahn💙 (@elmah69) reported from Ilford, England

    @virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.

  • elthampalacegay royal 🌈 (@elthampalacegay) reported from London, England

    @virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??

  • markhayo MarcHayo (@markhayo) reported from Kensington, England

    Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.

  • Paul___SW18 Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported from Wandsworth, England

    Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

  • Griffo2018 RICHARD GRIFFITHS (@Griffo2018) reported from Wandsworth, England

    @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

  • g_neale Geoff Neale (@g_neale) reported from Camden Town, England

    @premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?

  • elmah69 Elmarie Hahn💙 (@elmah69) reported from Ilford, England

    @LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.

  • myball123 Simon Groutage (@myball123) reported from Bexleyheath, England

    @virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

  • fadermonkeyking Jeff Brown (@fadermonkeyking) reported from Richmond, England

    @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from Islington, England

    Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

  • sallyhhk SallyH (@sallyhhk) reported from Islington, England

    @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

  • Nigelellway Nigel Ellway (@Nigelellway) reported from Camberwell, England

    @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from Islington, England

    @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

  • elthampalacegay royal 🌈 (@elthampalacegay) reported from London, England

    Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.

  • donnorcean Connor Dean (@donnorcean) reported from London, England

    @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

  • mariesnotcool Mariachiara (@mariesnotcool) reported from Islington, England

    @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JordanHall_dev Jordan Hall (@JordanHall_dev) reported

    @vmbusiness DISGRACE, Harassment and then questioned why im through to business line. **** YOURSELF!!!

  • philwowski Philky (@philwowski) reported

    @virginmedia thank you for making it impossible to wfh today. Internet down from 8:40am to 6:05pm. Looks like @SkyUK may get a new customer today after 17 years of customer loyalty.

  • J0ckD Marc (@J0ckD) reported

    @virginmedia New text just now, "Sorry, your delivery's been delayed by things beyond our control. It'll arrive on 12/12/20. If you're out, we'll leave a card to help you reschedule." 4th time lucky?? Does anyone actually know when your hardware is back in stock for new customers...??

  • HMCWathome working from home, Cardiff (@HMCWathome) reported

    @Disney Woah, information overload!!!! Some very exciting plans, though. We have just switched to @virginmedia in the UK and the TV box doesn't support Disney plus, which is incredibly disappointing. We have an annual subscription so hope Disney will be available very soon for virgin TV

  • mrjcgoodwin Jonathan Goodwin (@mrjcgoodwin) reported

    @virginmedia I've posted so I'll guess we'll find out. If this is the only way to actually get any support from Virgin Media maybe your team should direct people there on the first phone call.

  • jamjed_2011 jahangir amjed (@jamjed_2011) reported

    @virginmedia @virginhelp I think its poor that virgin media can't be contacted other than a phone call which takes more than an hour to contact...I've been trying to call to cancel for three days and not been been able to get through...I will just cancel my direct debit now

  • angel_high9 Angel High (@angel_high9) reported

    @virginmedia No issue in the area, it’s our hub/connection. It’s never worked properly but recently it’s so much worse. It barely works at all but can never get through on the phone to anyone. Could you best advise?

  • Geethedaftone Gareth Dafter (@Geethedaftone) reported

    @virginmedia Is there any way of escalating this issue to get us the slot we would have chosen had the website not continually crashed?

  • HellyWorsley Helen Worsley (@HellyWorsley) reported

    @virginmedia I’m having problems with my mobile phone - how do I contact you? I’ve tried the online service - didn’t work... I’ve tried calling you and was on hold forever. I switched 2 months ago after being with EE for 19 years. I’m not very impressed so far...

  • J0ckD Marc (@J0ckD) reported

    @virginmedia New text jut now, "Sorry, your delivery's been delayed by things beyond our control. It'll arrive on 12/12/20. If you're out, we'll leave a card to help you reschedule." 4th time lucky???