Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Ilford, Southwark, Hammersmith, City of Westminster, London, Hounslow, Paddington, City of London, Wembley, Islington, Hackney, Epsom, Caterham and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Ilford |
TV | |
| Southwark |
Internet | |
| Hammersmith |
Internet | |
| Ilford |
Internet | |
| City of Westminster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Julian D 🇪🇺 #FBPE 3.5% #proEU 🇧🇬
(@Dizzyeek) reported
from
Brentford, England
Hi @virginmedia , my @E4Tweets HD channel 145 has been off for weeks.. What is going on? Ive tried everything to fix it but the problem is not with me...
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Tyler Smith | 17
(@TELITYceo) reported
from
Bromley, England
Grrrr @vmbusiness have had to be up all night working on a project and broadband went down... SO... - uploading 20gb via hotspot on 1 bar of 4g - heating down (smart home) so frozen too - lights not working 🙃🙃
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Peter Reeves
(@Peterreeves18) reported
from
Richmond, England
@virginmedia what is going on 789 not working, chat room not working ,cannot submit query online. Want to cancel my dongle data contract but impossible to get through to you. aarrrggghhhh
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Just Clear
(@justclearuk) reported
from
Richmond, England
@virginmedia shocking service lately and we are not happy clients, with broadband being down. We were forced to upgrade and then the engineer didn’t even bother to show up. Waited over 4 hours on the phone. Finally had enough and will be disconnecting.
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Mark Moriarty
(@MoriartyMark) reported
from
Merton, England
@virginmedia don’t really enjoy my internet going down 5 times a day is there any danger of anyone answering your phones so I can get them to take this **** out?!
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David scilly
(@DScilly) reported
from
Islington, England
@jammdesign @virginmedia Having a very similar issue now. Been on hold for 90min
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MIKA SIMMONS
(@MissMikaSimmons) reported
from
Kensington, England
@virginmedia Awful. I ask you again - what exactly are you spending customer fees on?
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been on your SMS 'help' for several days now and getting nowhere. Keeps saying it will refer me to the correct team but that never happens. Going to give your 'Broadband' one more try with a new router if I can never get through to you....
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia Day 4 on the SMS 'help' line. Endless endless repeats of 'lets get you through to the right team'. PLEASE GOD JUST SEND ME ANOTHER ROUTERRRRRR!!!!
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@virginmedia This is not about individual accounts but a whole neighbourhood looking for an adequate response from you on this issue. We don’t think it’s reasonable to have to wait 6 more days for an engineer to fix when everyone is in lockdown/working from home. Can your response be quicker?
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Wozza
(@DWozza) reported
from
Merton, England
@virginmedia someone just answered and then put the phone down on me
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David scilly
(@DScilly) reported
from
Islington, England
@virginmedia in Islington and have just been booted off a call on an internet issue after being on hold for 90minutes. Only two songs (both awful) as hold music is about the end of my tether. Try picking up the phone. Feel like I’m in the 1940s!
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@virginmedia @TweetingKatzo If this is the case - what is our package of support / remuneration etc?
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Wozza
(@DWozza) reported
from
Merton, England
@virginmedia I waited for a hour and twenty minutes and your guys out the phone down on me and you haven’t even got the courtesy to respond?
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helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia Hi, still with the problem. Broken and distorted image and audio
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MIKA SIMMONS
(@MissMikaSimmons) reported
from
Kensington, England
@virginmedia Yes the TV is down in my area. The wifi is fine. I have known this for days and no one at Virgin media picks up a call or returns the text. I’d like to cancel my account
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Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@flyinggirlsarah @virginmedia That’s actually a really good idea Sarah, thanks. It’s like Catch 22. They say to call, the phone message refers you to the website, and the website tells you to call. The last time I had customer service as bad as this was @VirginAtlantic ! What’s the connection, I wonder?
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Leebee1980🇳🇿🇦🇺🇬🇧
(@wishforsnow1980) reported
from
Bromley, England
@virginmedia What is going on?? My wifi has been down for an hour and I’ve missed 2 meetings! It’s PS5 launch day tomorrow, I NEED WIFI!!
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@TweetingKatzo @virginmedia A large proportion of residents are in contact with each other on this and the few that that have waited an hour plus on calls have been told this. We know we are are dealing with the same issue (as timing of loss of connection is concurrent amongst us all)
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been on your SMS 'help' line for several days now and have yet to be referred to the correct 'team'. If I cannot order a new router soon I am just going to give up and book the BT guy. I thought a Virgin was something that was NOT ******!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paula McGuiness
(@paulamcghome) reported
@virginmedia We just want to cancel our contract!!! Please help!!!
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Cathy 🇮🇪☘️🏴
(@Cathy59) reported
@virginmedia I’ve been wait to talk to someone since 16.00hrs yesterday YOUR CUSTOMER SERVICES ARE NON EXISTENT
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Jonathan H
(@howdo01) reported
@virginmedia Yes,was expecting to lose sky cinema as I cancelled that service. Unless it's waiting for when the new period to start on 1st February.
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.
(@_ASB_007) reported
@virginmedia What do you offer then when a customer can’t get through, I guess someone will call when I cancel my direct debit then. Cheers
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Lee Innes
(@leeinnes25) reported
@stevensallis @DavidLloydUK Loyalty doesn’t exist with big companies Steve - see it all the time! Car insurance renewals just put out there without reward unless you call to discuss, those companies & others like Virgin Media always have ‘new customer’ offers etc but nada for those with many years loyalty.
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Abi Jackson
(@Abi_May_Jackson) reported
@virginmedia our wifi has been rubbish for few days now - have phoned, run the checks, reset machine, read through website and followed advice on there, etc. Pls can someone contact me to help or let me know if this is an area issue being fixed. Thank you.
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davidEmin
(@davidemin11) reported
@virginmedia still waiting on virgins complaints department to come back to me after one of your “support staff” who called me a “******” (incoming call too) 48 hours after complaining. That was two weeks ago.
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Graeme McNab
(@gmcn88) reported
@andybhoy801 @virginmedia Same here Andy, get all the way through and it’s as if someone answers and then hangs up! Shocking customer service
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Esther 😁💙
(@EstherRigby) reported
@virginmedia They’ve been transferring me to Customer Relations since 7.45am on WhatsApp as it’s a 4 hour wait It’s ridiculous!
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Mat Greener
(@matt_greener) reported
@virginmedia day 2 after being advised of my 63% increase in my monthly payments & still advised too busy so phone back later ( when I can get thru!). Yesterday you advised call your team & they will help how ?