Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Lambeth, England
The most recent Virgin Media outage reports came from the following cities: Brent, Camden Town, Hackney, Caterham, London, Islington, Croydon, Paddington, Southwark, Waltham Forest, Hampstead, Newham, City of London, Ilford, and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Brent
|
Internet | 9 hours ago |
|
Camden Town
|
Internet | 13 hours ago |
|
Hackney
|
Internet | 14 hours ago |
|
Hackney
|
Internet | 15 hours ago |
|
Caterham
|
Internet | 15 hours ago |
|
London
|
Total Blackout | 15 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Ssb316 (@ssb316) reported from London, England@virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.
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Alex Lewis (@alewis2106) reported from London, England@virginmedia Engineer booked for Tuesday. I spoke to Ezra on your team who was brilliant in fairness. Very apologetic about the level of service and now looks like we need planning permission to dig up the road to fix the cable.🥴 Thanks for your responses and happy new year!
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𝘾𝙝𝙖𝙧𝙡𝙞𝙚 𝙏𝙖𝙮𝙡𝙤𝙧 (@CharlieTubs) reported from Whyteleafe, England@virginmedia they’re coming on Christmas Eve so hoping only a couple more days before the issues are sorted
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Alex Lewis (@alewis2106) reported from London, EnglandDoes anyone know of a service worse than @virginmedia? Our home phone went down 5 weeks ago and we were promised an engineer in 10 days, yet still no one has come. I have tried ringing the customer help number a number of times but after about 1 hour 15 mins it rings off. Help!
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James Mc (@jimmymc) reported from Bromley, England@virginmedia Yep. I asked to start a complaint, to which I was told I problem.. and guess what.. no-one’s been in touch. Been constantly with you since ‘96 through Nynex, C&W, NTL, Virgin Media. Think I deserve more loyalty than I’m getting.
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lisa sibley (@citigirly) reported from London, England@virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please
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Craig Glenday (@craigglenday) reported from Camberwell, England@virginmedia Resolved now, thanks. Not easy to cancel a V Mobile contract, & not at all clear on the site (I get it, you don’t want to make it too easy for customers to leave, but it was all going a bit Kafka!) The Virgin Media customer experience, on the other hand, was vastly more pleasant!
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annwyllie (@annwyllie) reported from Richmond, England@virginmedia yet more non working channels. Few itv and sky channels not working. Just why do I continue using you when there's always some sort of issue. Wait time on phone is over an hour! Such bad service
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Ben Darlow (@kapowaz) reported from Richmond, EnglandOne month of constant disconnections, poor upload / download speeds from Virgin Media. Not that it’s particularly important to have working broadband when you’re all working from home and can’t physically spend Christmas with your family. What an absolute joke.
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linda holmes (@pussinpjs1) reported from London, England@virginmedia Thanks couldn't help and I have stopped waiting. All I wanted to was change my password as I had forgotten it 🙄😕😔
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Foss (@fackjossey) reported from Camden Town, England@virginmedia our cable doesn’t fit as it should (we were told an easy installation and just the box is required), and my partner is getting no response from anyone to help...? Just moved into a new flat with no wifi now so not ideal
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Asad Moghal (@AsadMoghal) reported from Kensington, EnglandWhy does @virginmedia have the worst customer service - the chatbot won’t work, the telephone service disconnects straight away - why bother with the service?
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Stacey Karlsson (@StaceyRebekka) reported from London, England@virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.
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Ollie Toogood (@OllieToogood) reported from Islington, England@virginmedia still waiting for my call back re my complaint C-291120591. It is ridiculous one has to wait so long for a phone call, it’s not I require an engineer to attend!!! Is this your example of customer service? Joke
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lisa sibley (@citigirly) reported from London, England@virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting
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Alex Lewis (@alewis2106) reported from London, England@virginmedia Thank you for your reply. We had a technician out over 5 weeks ago to check the landline. He told us the cable in the road was damaged and it would take 10 days to fix. That was nearly 6 weeks ago and we have heard nothing since and can’t get through to your customer services.
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sarah smith (@sehsmiffy) reported from Richmond, EnglandDont waste your money , they even gave us a booster so the wifi reaches upstairs ... does it bollocks !!! Biggest pile of **** is virgin media !!! #VirginMediaSale
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Ben Darlow (@kapowaz) reported from Richmond, EnglandI wonder which would be quicker, for Virgin Media to fix the area fault around where I live, or for me to just move house and get a new ISP
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T (@Miaopow) reported from Richmond, England@virginmedia why is it when I do FaceTime or WhatsApp messenger to someone also on Virgin network it doesn’t allow me to? And I have to go to my 4G. That seems ridiculous!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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me (@shenry1972) reported from Whitley Bay, England@virginmedia I suggest you feed this back to Customer Service as I very much doubt I'm the first customer who's been misinformed on this. The engineer was supposed to be calling about my ongoing intermittent service issues, with both TV and internet.
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Mike Gordon (@bear_raccoons) reported@virginmedia wtf, my TiVo box didn't record UFC268, despite being set to record and it recorded the prelim show.....
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leah thomas (@Leahtom09Leah) reported@TebiusMaximus2 @virginmedia This issues of accounts getting disabled is frustrating, it’s sad thing support team is not doing anything about the complains people are dropping. I will advice you to contact @prime_systems01 on Instagram to help you get back your account they are fast and reliable
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Saj Azim Jimmy ساجد عظيم (@saj__azim) reportedhello my tv box isn’t working @virginmedia can you reboot it ctrl alt del down your end please
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Michael Harkin (@harkz9) reported@virginmedia Thanks for swift response. Still not working. Green light flashing on router. Shambles. Supposed 2 be fixed by 1.30 a.m. Will phone on Monday 2 cancel and go elsewhere
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Sanjay Dighe (@dighesj) reported@virginmedia @CraigNikolic @vmbusinesshelp Maybe you could inform your "friends"? You know, like "friends" rather than bureaucrats. Surprised to hear this as I've usually had good service from you.
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Will (@koiman136) reported@emmarghh23 @virginmedia They don't pick up the phone when we ring them so why should we answer them. Shocking customer service....
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Barney's Dad (@adey5381) reported@virginmedia still internet issues in BH21 area 20 even after your "fix" on Friday 5th Nov. Your service checker says "Intermittent signal in our area" can you really look into properly and fix it please?
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Grrooves💚 (@grrooves) reported@virginmedia Engineer. Its a total outage in our post code. I can't believe this has happened. Day one. Not at all impressed with this start.
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Goutam (@Goutam54206511) reported@virginmedia @VirginMediaCorp @LutzSchueler as expected you are NOT helpful at all - this shows how virginmedia treat its customers. I find very rude and disappointing. 1.why no one from virgin media give courtesy call to me? 2. Who you charge me every month for such a poor service?