Virgin Media

Virgin Media Outage Report in Lambeth, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lambeth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lambeth, Greater London, England 12/18/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Lambeth, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Caterham, Ilford, Brentford, City of London, Poplar, City of Westminster, Croydon, Harringay, Kingston upon Thames, Hackney, Wembley, Hampstead and Hounslow.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Total Blackout
United KingdomCaterham Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:

  • markandall Mark O'Brien (@markandall) reported from London, England

    @virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?

  • pharmr5 Diviyesh Shah (@pharmr5) reported from Brentford, England

    @virginmedia Please tell me why I am paying for M100 broadband but lucky to get M1 some times. Never have we got more then M30. For the last 1 1/2 years it been crap

  • jgraha14 Jen Daly (@jgraha14) reported from Ealing, England

    @virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia Pls don’t take this personally but honestly it should be in your policy that customers reps should read treads before relying!! I’ve mentioned before - I’m deaf! I CANNOT make phone calls! That’s why that stupid BOT robot is demeaning and frustrating for ppl with limitations!

  • timlardner Timbo (@timlardner) reported from Camden Town, England

    @virginmedia your wifi has been broken at Elephant & Castle tube station for more than 2 weeks. Maybe get someone to look into it?

  • RKWinvisibleman Robert Wright (@RKWinvisibleman) reported from Lambeth, England

    We’ve switched broadband providers from @virginmedia to @CommunityFibre and, while the service is OK, @susanrwright’s email is no longer arriving. Anyone have any ideas what might be wrong?

  • hill_mal Mal (@hill_mal) reported from Bromley, England

    @virginmedia so my broadband has been intermittent all afternoon and now it has gone down again…. This is happening all the time! Why do we pay for a service which is constantly under par?!

  • Dee03616 Dee_dee03616 (@Dee03616) reported from Croydon, England

    @virginmedia I seem to be having very slow connection?

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.

  • ItsKatieC0mpt0n 凱蒂 (@ItsKatieC0mpt0n) reported from Epsom and Ewell District, England

    @virginmedia 3 weeks after you drill through my pipe & send cowboy plumbers out I still haven’t heard anything! I filled a complaint 2 weeks ago and no response. If you think I am paying my bill this month you can jog on. Absolute terrible customer service

  • benhollinsworth Ben Hollinsworth (@benhollinsworth) reported from Ilford, England

    @virginmedia internet outage two weeks in a row. What’s going on!?

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia I have NO INTERNET NOW FOR OVER 36hrs!!! VM you’ve been promising to sort it!!! What a freaking useless network provider!! It’s a joke! I’m sure your competitors are laughing right now!

  • JulieAdamFilms J Calvert & A Bates (@JulieAdamFilms) reported from Camberwell, England

    @virginmedia what’s going on? Broadband is still down for 2nd day (!!) but you’re website saying fault corrected in our area which is obvs not correct.

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Ilford, England

    @virginmedia Broadband down in multiple homes on my street. I was told by your support you don't monitor your endpoints? Shocking if true!

  • mikereddington Mike Reddington (@mikereddington) reported from Bromley, England

    @virginmedia I currently have a SIM only deal with O2 and M200 Fibre broadband with VM. I’d like to cancel both and switch to your Fibre Broadband Volt package (M350 + 10GB SIM) for £11.50 extra per month. How should I go about doing this?

  • skatinggirl1 julie atkinson #ForeverEuropean #Rejoin💙 #FBPA (@skatinggirl1) reported from Bromley, England

    @virginmedia Just wondering why we pay you for a substandard service - signal constantly drops out making anything on Netflix etc unwatchable.A joke in the worst possible taste.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia why is the connection for Wi-fi so bad in the #Mertonarea at the moment. Seems we are paying for a non service again.

  • sumnjam Medan (@sumnjam) reported from Hackney, England

    @virginmedia It doesn't work , now I have lost home phone service

  • kentsoc david (@kentsoc) reported from Biggin Hill, England

    @virginmedia I keep getting this message when I try and sign into my Virgin Media Account…. “This service can only be accessed by the primary account holder”. I am the primary account holder.

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Stuart__Baron Stuart Baron (@Stuart__Baron) reported

    @virginmedia day 2 with no broadband and no support on the phones. No communication at all, can't complain as that service is down, can't sign up for updates either. #joke

  • _MarkDarlington Mark_Darlington_ (@_MarkDarlington) reported

    @virginmedia @CllrObaida as our digital Cllr are you aware of this issue. Virgin mobile have a broken 5G network in our city so customers get NO DATA at places like train station.

  • happydaysea Happydays (@happydaysea) reported

    @virginmedia help! My blue yonder email account has stopped working and that is where all my important emails go. What can I do to sort this out? And who should I contact to help me? Thanks in advance

  • mollycliffe MLC (@mollycliffe) reported

    @virginmedia hi my package upgrade gave me 360 TV but I haven’t received the remote/update yet? Can you help

  • LouiseT68434311 Louise Turner (@LouiseT68434311) reported

    @virginmedia Since I’ve had the fibre optic nothing but problems with my box rebooting all the time then glitches constantly I had no issues when I had my copper wiring but since they change none stop issues

  • Toshula Andy McIntosh (@Toshula) reported

    @virginmedia Yes it was meant to be fixed by 3.20am now it says 13.20 and won't lete register for updates, appalling service fr a communication company!

  • _MarkDarlington Mark_Darlington_ (@_MarkDarlington) reported

    @virginmedia Not a chance I'm doing that. You have already acknowledged the problem to me and many other customers and still fail to do anything about it. Perhaps @bbcmtd will be interested in how are we are paying for a service that you fail to deliver.

  • dixieflier63 Jonny Steingold (@dixieflier63) reported

    @virginmedia Our service went down a couple of weeks back, fault in the area which yo u should have a record of and we were told we were getting a reduction on our bill. This happens every time there is a problem with our broadband!

  • bronk_21 Marc Burton (@bronk_21) reported

    @ClintTaurus07 @virginmedia £88 to cancel! Is this a joke?!! Christ

  • Lee911611 Lee (@Lee911611) reported

    @virginmedia About a week ago, was advised that the engineer that came on Tuesday morning would sort it as remotely they cant see a problem but ive got no reason to lie about it , i wish it wasnt happening myself!