Virgin Media outages and service status in Lambeth, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 4 outage signals in the last 24 hours around Lambeth, including 4 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 23, 3:53 AM GMT+1.
- Internet (47%)
- TV (23%)
- Wi-fi (20%)
- Total Blackout (9%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lambeth, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Wandsworth, Croydon, Southwark, Mitcham, Greater London, Beckenham, Westminster Abbey, Lewisham, and Merton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 hours ago |
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Internet | 8 hours ago |
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Internet | 10 hours ago |
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Wi-fi | 16 hours ago |
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Internet | 1 day ago |
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Internet | 2 days ago |
Nearby cities with recent reports
13 recent signals
5 recent signals
5 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Andy Walker (@educationforum) reported from Worcester Park, England@virginmedia Your customers pay enough to expect 24 hour support. Do better.
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🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England@virginmedia Intermittent and then completely down. Maybe a day or two ago, multiple times over the course of this issue
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown
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James Hargrave (@HargraveInc) reported from Merton, England@virginmedia Yes. The router has been going down completely. I checked that link and it said "intermittent issues"
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marksonofjohn (@marksonofjohn) reported from Camberwell, England@virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.
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🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England@virginmedia I work from home and have other work to do which all requires an internet connection. I really should not be having these problems for almost 3 months now. It is impacting my work a whole lot
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Guy Dorrell (@guydorrell1) reported from Wandsworth, EnglandCongratulations @virginmedia no wifi AGAIN soon after an outage that lasted a week. This service is a joke. What is going on? we are SW18 2 postcode 😡😡😡
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Miss Toppin (@Miss_Toppin) reported from Croydon, England@BlaakRichardson @virginmedia Getting out of this contract is on my summer list. Service here is definitely not on US levels for anything.
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!
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Guy Dorrell (@guydorrell1) reported from Wandsworth, EnglandSo @virginmedia wifi down in SW18 2 for the third time this week. Don’t ask me to check your status dashboard, this happens EVERY week. It’s a constant, systemic issue, please get an engineer to come out & look at local box. Paying £130/month for terrible service, fuming 🤮😡
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Miss Toppin (@Miss_Toppin) reported from Croydon, England@virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.
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Stephen Champion (@Champs707007) reported from Wandsworth, England@virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection
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🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England@virginmedia Why is it taking so long for an engineer to genuinely fix the issue?
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MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported from Worcester Park, EnglandAppalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
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Sema Kaya Ocakoglu (@Semykaya) reported from Merton, England@virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things
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RICHARD GRIFFITHS (@Griffo2018) reported from Wandsworth, England@virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandTime to ditch @vmbusiness I think, unreliable service & weak support
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandShockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia I haven’t but everybody in my area having problems and we are all fuming.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elite Akash (en elite class) (@AkashElite1) reported@virginmedia @fernrix I once had virgin broadband and thank god I didn’t renew my contract. Your customer service is pathetic !
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Gingerlegs747 (@gingerlegs747) reported@dshensmith @Benleo @virginmedia I had a customer that I went out to maybe 10 times for endless disconnections on their WiFi, turns out they had fitted her a faulty refurbished router from day one.
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Sir Moanalot (@Sir_Moanalot_) reported@Benleo @virginmedia They are awful. I’ve been stuck with an exorbitantly priced rolling contract because I plan to move house soon and have no idea if wherever I move to will have VM cable in the street. Zero reward for customer loyalty. When I do finally move, @virginmedia can get in the bin.
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Louise Bagshawe (@LouiseMensch) reportedWow. Shockingly bad by @virginmedia. Lying to @BenLeo that he needed a new contract in order to get equipment repaired, misselling him the contract with a box that didn’t work (admitted by them) and then telling him he wasn’t allowed to go back to his old contract.
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Helkhiana (@helkhiana) reported@saltyy_savage I had Virgin media for years and only issues and expensive contracts. I am on Plusnet right now £43/46 for 900mb with 0 problems and uk customer services. They do £3 increase yearly and I am curious to see my first contract end what I'll get. Bet still better than virgin
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Andy Jones (@Andy_wxm) reported@virginmedia Been a customer of yours for 2 months and my broadband keeps dropping out. Have switched off the hub and back on yet the broadband signal is still having the same problems
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Me. Iam...... (@MCCsboy) reported@skytv has the WORST customer service possible - I advise everyone against using this service. Choose @virginmedia. Told @skytv agent x3 times to speak to manager - request refused! Rubbish products that do not work! Cancelling the lot!
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D (@idczn) reportedThe only contract I ever signed with Virgin Media was in 2018, and it continues to this day. I have never changed or upgraded it; I only occasionally tried to report home network connection issues. It turns out that in November 2024, a two-year contract was accepted, which I only found out about in 2025 when I wanted to cancel their services. I couldn't leave them XD However, checking who did this on my behalf and when (because it certainly wasn't me) was impossible, as I had no way to log into my Virgin account Now I cansee- the accepted contract has different number? There is no any signature of mine- and information that was sent to e-mail: back then controlled by hacker
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Rough Shuffle 🔀 (@Rough_Shuffle) reported@Benleo @virginmedia I recently had to contact them. Their CS is the worst ever experienced. It's like it's ran entirely by 12 year olds on work experience. I'm horrified at how bad it is. Initially contacted because of a litany of f'ups on their part. CS seems completely dethatched from the company.
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Dave (@DaveWW1877) reported@virginmedia Joke Customer Service.