Virgin Media Outage Report in Lambeth, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Muswell Hill, Croydon, Hounslow, Hackney, Harringay, Hammersmith, Islington, Orpington, Paddington, City of London, Southall, Camden Town, Waltham Forest and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Muswell Hill |
Wi-fi | |
| Croydon |
Internet | |
| Croydon |
Internet | |
| Hounslow |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
-
Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.
-
Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia And now the service checker doesn't seem to be working either....
-
Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼
-
Umar 馬 ➡️ 🇨🇭
(@UF1902) reported
from
Hounslow, England
@PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.
-
Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?
-
Kerry Vaughan
(@Boubs1985) reported
from
Addington, England
Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄
-
Sam Batty
(@sam_batty) reported
from
Islington, England
@virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.
-
Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated
-
Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!
-
Barbara Molony-Oates 💙 She/Her
(@BarbaraMolony) reported
from
West Molesey, England
@virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?
-
Stephen Champion
(@Champs707007) reported
from
Wandsworth, England
Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out
-
Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.
-
marksonofjohn
(@marksonofjohn) reported
from
Camberwell, England
@virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.
-
Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.
-
Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.
-
CJ
(@ZJM_331) reported
from
Islington, England
@virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.
-
Barbara Molony-Oates 💙 She/Her
(@BarbaraMolony) reported
from
West Molesey, England
@virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk
-
Barbara Molony-Oates 💙 She/Her
(@BarbaraMolony) reported
from
West Molesey, England
@virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬
-
Barbara Molony-Oates 💙 She/Her
(@BarbaraMolony) reported
from
West Molesey, England
@AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman
-
Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
King42
(@The_FixItManoz) reported
@virginmedia Done all the test, it says no issues, but yet the net is super slow, slower then the M300 and BT
-
Ellen Reynor
(@ellen_rey) reported
@deirdrecostin @TG4TV It was on TV-virgin media. I watch a lot of programmes. Never happened before.
-
Callum Buxton
(@CallumBuxton98) reported
@virginmedia Ng6 7dx I’m absolutely appalled! The service keeps going down and I’m paying you so much money a month this is an outrage and I can’t wait for my contract to end
-
Mark Johnson
(@mark_pbs) reported
@edinpotter63 @DUCKmagstoke @virginmedia Been with Virgin 10 years plus and never had any problems! Internet is the best, Sky not a patch on it
-
Hugo Santos
(@tugahugo) reported
@Ay_PapiChulo @virginmedia Terrible service for me
-
Scotty Bhoy
(@scottybhoy8867) reported
@virginmedia new customer. Delivering no where near what we are paying for on average and currently 0 internet. Nearly an hour and a half and still not managed to speak to a human. Is this normal?
-
Jen's Nail Designs
(@JensNailDesigns) reported
@virginmedia UNACCEPTABLE❗ 35% of area without broadband! Wtf have you actually been doing to fix the connectivity that over 1 every 3 homes/businesses has lost?! Not even customer compensation for complete loss of service! Hello?? Fix what we're all paying steeply for!!!
-
Ranj
(@RxnjSK) reported
@virginmedia your 4G and 5G is terrible. I was in Wolverhampton city centre on Saturday and I had no internet at all. Whenever I travel around, it’***** and miss.
-
Cathy Long
(@Cathy_TwoHalves) reported
Broadband has been on and off all weekend. An area wide issue but despite registering we can’t get updates from @virginmedia . V frustrating when you’re trying to get work done 😢
-
Cathy Long
(@Cathy_TwoHalves) reported
@virginmedia It says there is an issue but when I press 1 for updates it says there aren’t any. I raised this on the phone and was told it was because it only lists P1 not P2 issues? Or the other way around? If I need to book an engineer I need to know