Virgin Media Outage Report in Lambeth, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Eltham, Leyton, Wembley, Hackney, London, Croydon, Bermondsey, Lewisham, Tower Hamlets, Ealing, Ilford, Hampstead, Camden Town, Fulham and Holborn.
| City | Problem Type | Report Time |
|---|---|---|
 Woolwich |
Internet | |
| Eltham |
Internet | |
| Leyton |
Internet | |
| Wembley |
Total Blackout | |
| Hackney |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Terry Ransome
(@Transome77) reported
from
Ilford, England
@virginmedia trying to contact you to cancel my services. Cannot get through on phone or through messaging? Please help
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Gk
(@Gksharkar) reported
from
East Ham, England
@virginmedia since 2016 with virgin but really disappointed and disgusted as network is so cheap, sometimes feel like i am in the Amazon Forest. As advised i upgraded it and nlw paying more money but without proper service. Everyday it drops.
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@virginmedia I had the same issue I. May and complained and nobody ever acknowledged or responded so please forgive my lack of faith in your customer care systems and processes
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
Atrocious service yet again from @virginmedia what’s wrong with you? You claim there’s nothing wrong yet your internet fails to work all afternoon in SW London. Refund please.
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Jakub Zalas
(@jakub_zalas) reported
from
Bexleyheath, England
@virginmedia I know it is an outage. They’re far too common with you. There was not a single outage for the two years I’ve been using EE. It’s a third one within a month I’ve been with you.
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Dj Smith
(@ImDjSmith_) reported
from
Hackney, England
@virginmedia Then John if you read my tweet you would of seen the images attached and that NO ONE is picking up the phones at virgin media customer services. and I can see from other people’s tweets. There is a common theme here. Why can’t @virginmedia call me back???
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@randomranger @virginmedia @virginmedia is anyone able to help? Internet cutting out constantly again today. The problem is not fixed. Can’t get through to our customer service lines.
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@virginmedia What is their typical response time? Are you answering phone lines at the moment either? If you did I wouldn’t need to do this but I can’t get any help.
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia any idea when the upgrade (that you didnt pre warn sbout) in the da15 area will be completed please? Your automated message said 16.00 but still no service. I've lost half a days work!
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@virginmedia Two days? Seriously? Why are you always too busy to respond to and help your customers? You have multiple communication channels yet it’s all pointless as the only way you will do anything is on the phone and I can never get through.
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
@virginmedia Intermittent but at worst was up to 5 times daily
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Sue Horbury
(@sue_horbury) reported
from
Bexleyheath, England
@virginmedia There were issues yesterday but we have been having problems for months and no one ever responds. I don’t believe you are sorry otherwise you would improve your customer service
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Ness Townsend
(@NessTownsend) reported
from
Bromley, England
@virginmedia no response - thanks for your great customer service. Our broadband has been haphazard since getting the higher speed and no help despite phone call after phone call. 😡😡😡😡
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Keith Hollins
(@KeithHollins) reported
from
Bexleyheath, England
@virginmedia you’re losing customers here in DA146PW 6PW. What’s happening to our broadband service? Third drop out in last week
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@virginmedia Thanks for the reply. The last time I had the same problem i messaged the same number and it took days to get a response. Not really helpful. Can you actually help specific accounts here? I’d prefer that.
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Jack "interrobang" Bremer‽
(@jackbremer) reported
from
Wandsworth, England
Spoke to fantastic @virginmedia tech support agent today, Michal in Cardiff, all sorted, then account management dept gave me a super deal.
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Anike
(@Pumpkin25) reported
from
Bexleyheath, England
@virginmedia @eta1874 Mine is down too and I’m working. Tv and internet just stopped!
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Anike
(@Pumpkin25) reported
from
Bexleyheath, England
@virginmedia still waiting for the internet to return in Sidcup! Do you know what the problem is and how long it’s likely to take to resolve as I am working from home and currently cannot do any work?!
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@randomranger @virginmedia The last six months it’s been on off on off on off. A few multiple day outages but mostly shorting all over the place. I pay for 200. Often 3,4,5. Upload speed never more than 29 which makes video calls unviable. The customer service just doesn’t care.
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J Murdoch-Smith
(@ItaloMurdoch) reported
from
Camden Town, England
@virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lainey - (#SLAVA UKRAYIN) 💙🇺🇦💛
(@ElayneWkg) reported
Virgin Media should be embarrassed by their woeful customer service. My router has been randomly dropping and rebooting for months. Tv picture freezes and stutters. They can’t seem to understand there are two issues
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KMac
(@macnelliebus) reported
@virginmedia Now on phone attempting to cancel
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Thanex
(@TheThanex) reported
Just wanted to give you all a quick update I was planning to stream today and vibe with you all before the weekend but Virgin Media had not long told us about internet works going on that could interrupt service SO NO BUENO FOR ME lol So i will be live tomorrow Love you all
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Michelle Burrows
(@shellyburrows77) reported
@virginmedia please can you tell me why I have raised a tech ticket on the 14th July and still had no support I’m promised 2 weeks to sort out and still waiting for you to tell me why I cannot get into my emails I have had for years!
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Jade Bass 🧡
(@JadeBassy) reported
@virginmedia oh look another month another day without service. Another day with NO compensation and you continue to be paid for a SERVICE YOU DONT PROVIDE!!!!!! It’s a joke.
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oppy
(@kingslayermark) reported
three different virgin media employees trying to offer me a reduced rate like ,, besties how many times do i have to say i have moved home ,,,, i do not need the damn contract anymore
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Everyones Buck!
(@BrisonSharon) reported
@virginmedia What the one saying we can’t see any issues??? Yet there is a glaringly obvious glitch in that update this is beyond incompetent!
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A.P
(@Amit91987) reported
@virginmedia It is like that is all you have to offer: "we cannot help any further from here..." this is all you have said to me in all the previous messages. I have used all contact methods!
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KMac
(@macnelliebus) reported
@virginmedia I have spent nearly an hour now asking your team to cancel my landline account. This is abusive and unacceptable.
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🇬🇧Michael P🇺🇦
(@MichaelP9421) reported
@WendtheWalker Virgin Media for customer service!!