Virgin Media Outage Report in Lambeth, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Bexleyheath, London, Ilford, City of Westminster, Islington, Hackney, Sutton, Harringay, Southall, Southwark, Croydon, Hounslow, Paddington, Poplar and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Bexleyheath |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| City of Westminster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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anne hill
(@gorgeousuk) reported
from
Bromley, England
@virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.
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marco salamone
(@marcones87) reported
from
Haringey, England
@virginmedia n22 London still down… this is unacceptable at least 3 times per week..
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radz
(@rtkosha) reported
from
Stratford, England
virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭
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Paul Smith
(@paulhelpspeople) reported
from
Twickenham, England
When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??
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Jessica Carmody
(@JessicaCarmodyV) reported
from
Richmond, England
@virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.
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Frank Douglas, Hon. PhD.
(@fdoug23) reported
from
Merton, England
Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
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Illy Mus 💙
(@illymus) reported
from
Camberwell, England
@virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???
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anne hill
(@gorgeousuk) reported
from
Bromley, England
My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.
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Annie Caird 🌻
(@AnnieCaird) reported
from
Islington, England
@virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT
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Michael James Weaver
(@Weaverfooty14) reported
from
Blackheath, England
@virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?
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Bernie Biggs
(@Biggsy58) reported
from
Bexleyheath, England
@virginmedia putting their tariffs up by 17.3% from 1st April - that’s 3.9% over the Retail Price Index Inflation of 13.4%…people getting nowhere near this sort of increase in their pay packets…hang your heads in shame especially in a cost of living crisis.
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Paul Lewis
(@paulstevenlewis) reported
from
Islington, England
@virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
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R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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J
(@not_on_fire) reported
from
Epsom, England
@virginmedia broadband not working since late last night and your website appears to be down. What’s going on?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kr45tA
(@KRA5TA) reported
@MattyColeman93 @virginmedia I can keep you up to date with the status seeing as @virginmedia aren't able to update you.... But I wouldn't hold your breath as it says it's not working but that it will be fixed 3 hours and 37 minutes ago !
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Maverick_1969
(@Maverick_1969a) reported
@virginmedia Sorry multi room the engineer I spoke to thought the hard drive on the box was corrupted because of the signal not going to o the box
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BCFC2009
(@bcfcefl) reported
@virginmedia Trying to get in touch regarding any deals that are available for existing customers (for some years) but having no luck. Cant find online chat and having no luck on phone. Can you help please.
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TheChurchWarden
(@warden_church) reported
@revpeterlaws @virginmedia We used to have a chapel in the village. I understand they are looking for a new minister with keen bricklaying skills. The fire was terrible. So selfless of the previous pastor to stay inside with the village fire extinguisher. Supported by her elders unanimously bar one vote.
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JoSowSew
(@SowSew69) reported
@fordie @virginmedia Hope gas works haven’t caused a problem
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Simon Redgate
(@Stat1982) reported
@virginmedia Thanks - done that. We’ve also had a new TV box installed but only a handful of channels have downloaded after almost an hour. There’s a known issue in our area so could this be the cause or is it something else?
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Neil Grainger
(@GraingerNeil) reported
Hi @virginmedia ,I’m getting very frustrated with the intermittent service we have received for months now since our upgrade. Getting passed to technical support but this is a daily issue that you claimed to have resolved weeks ago...
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Kelpe
(@_Kelpe) reported
@DeeSingh86 @virginmedia I’m having same problem in N16 7AD looks like one street over from you. Soonest an engineer can come is Saturday but surely it’s something in the area that should be fixed asap. I am losing work and a lot of time too. Upload is non existent. Come on Virgin Media we pay a lot.
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Ollie
(@OllieDingli) reported
@virginmedia you’ve sent an upgrade email re the remote control but it’s broken. Says the URL parameters are wrong
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Shorty
(@ClassicSoulDJ) reported
@virginmedia Yet again @virginmedia has gone down today - the third time since 10am - @BBCWatchdog this happens every day and they get away with it - why can’t you give us a reliable service