Virgin Media

Virgin Media Outage Report in Lambeth, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lambeth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lambeth, Greater London, England 12/15/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lambeth, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, City of Westminster, City of London, Hackney, Harringay, Paddington, Croydon, Southwark, Southall, Islington, Ealing, Hounslow, Carshalton and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomIlford Internet
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @spenge74 @virginmedia Cheers. Downloading tgAt now. At my last place I had BT and no issues but when I moved no phone line so went str8 to virgin but somedays it’s real slow. Driving me to drink 🤣🤣🤣

  • JamieMoncrieff Jamie Moncrieff (@JamieMoncrieff) reported from Lambeth, England

    @virginmedia rubbish customer service virgin media! Please can someone get in contact - WiFi has crashed and your help line is inaccessible. We pay for crazy fast WiFi, installed recently and it’s been useless and is affecting our ability to wfh

  • pauline21359918 paulina (@pauline21359918) reported from Bromley, England

    @virginmedia I could have lied and said I had no knowledge of how the cable broke but didn’t. Have been a customer for about 15 years. But have lost confidence in virgin. The bills are never correct to what was actually quoted. Partner who pays bills still can’t get anyone to correct email

  • JakElkes Jack Elkes (@JakElkes) reported from Hammersmith, England

    @virginmedia @YessMarvell @virginmedia also having issues here but your service status page is down....

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks

  • simonmoriarty Simon Moriarty (@simonmoriarty) reported from Lambeth, England

    @virginmedia down yet again. Working at home for months is bad enough. Not knowing whether I can actually do my job is worse.

  • SarloFabio Fabio Sarlo (@SarloFabio) reported from Ealing, England

    And not working via wired connection either!! 😤😠 @virginmedia please sort this out, trying to work from home!

  • pauline21359918 paulina (@pauline21359918) reported from Bromley, England

    @virginmedia Despited repeated requests. The whole service has been a catalogue of errors but if you need to complain it’s hard work but if payment wanted there are no problems. NOT HAPPY AND NOW WANT TO CANCEL CONTRACT.

  • phoeberodwell Phoebe (@phoeberodwell) reported from Islington, England

    @virginmedia once again having issues with the WiFi - apparently no problem in the area but it's continually dropping out, had a 30min outage this morning. Flatmate *trying* to work from home!

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    Hello @virginmedia you had engineers in the street this am and not my connection gone and I am guest speaker on a one hour webinar with @DANC_MANC in two hours. This happens way too often and you never get it sorted.

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @ruskin147 @virginmedia @DianeCoyle1859 My Virginmedia is down too. Can’t even get a service status message and phone line engaged.

  • _Jaimin_ Jaimin (@_Jaimin_) reported from Wandsworth, England

    Pretty certain #virginmedia is the worst ISP there is around! Absolutely awful and disgraceful service.Shocking speeds wireless and wired.Never used to be as bad as this. Will be asking for an early ter- mination to my contract as I am not even getting the promised minimum speed.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginmedia #internet Virgin internet doesn’t work, tried calling customer service but recorded message tells me they are too busy. Call back later. Very poor service. Can’t wait to change to community fibre!!!! @CommunityFibre

  • chadoneit Charlie Done It. (@chadoneit) reported from London, England

    @virginmedia help, your internet has cut out again #unreliable #badservice

  • pauline21359918 paulina (@pauline21359918) reported from Bromley, England

    @virginmedia I spoke to someone on the actual day but they were not very helpful. As stated before this cable has never been an issue before. I can only assume that when neighbours were weeding area where my cable runs that may have accidentally lifted it.

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @virginmedia It’s kinda Improved. But when paying for M350 fibre broadband plus 2 boosters...I don’t expect this to happen. I just came from BT & not once in 3 years with them did I have any system issues nor need boosters

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.

  • CorpFred Fred D (@CorpFred) reported from Kensington, England

    @birh_trx @virginmedia Yes it is down

  • richardavsmith Richard Smith (@richardavsmith) reported from Lambeth, England

    @virginmedia is down. Better check their service status page. @virginmedia service status is down. Well. This'll be a fun day.

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CookieFM_ Cookie FM (@CookieFM_) reported

    Emery pacing up and down like he’s on the phone to Virgin Media trying get the 100mbps he ordered #UELfinal

  • mains73 mayns73 (@mains73) reported

    @virginmedia ive txt all to 789922 in regards to phone settings, ive got no or very poor 4g most of the time its just 3g

  • dibbles007 Debbie Green (@dibbles007) reported

    @virginmedia Hi again no, system says no issues, and now its completely turned off, tried phoning, no one phones back, please help, live chat or someting, onlibe booking says no engineers available, phone up, tried just get auto service, round in circles , please help.

  • hogmaster2020 DJS (@hogmaster2020) reported

    @virginmedia @SouthamptonFC I would not recommend virgin media to anyone Worst customer service Terrible installation You will repeatedly be incorrectly billed overcharged Stay away from this knightmare company

  • aflockh4_f Ang F (@aflockh4_f) reported

    @virginmedia is tv down in EH17, it seems impossible to get an answer!

  • BritishSeahawk 🇬🇧 FiveStarGer 🇬🇧 (@BritishSeahawk) reported

    @virginmedia Can I send you guys the absolutely disgusting email I just got back from the manager dealing with this complaint?

  • PhilipOmnis Philip Omnis (@PhilipOmnis) reported

    @virginmedia I was told at the time I wouldn't be compensated. How do I register my problem of network congestion if it's not covered under the auto-credit scheme? Many thanks.

  • AndyP2609 Andy Partridge 💙😷 (@AndyP2609) reported

    Pig sick of #VirginTVGo - third time in the last few weeks where it is completely unusable. @virginmedia - nowhere to raise this issue apart from your community page.

  • compmsgcii . (@compmsgcii) reported

    @virginmedia what's going on with the broadband in NE28? Been down entirely about 9 hours now - when will it be fixed?

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported

    @virginmedia I am an existing customer, I also have virgin broadband. I asked to reduce my SIM only contact as I don't use10gb a month I was offered 8gb for £2 less. Why is it that you are offering 4gb for £6? Why can't I have that? I thought you would want to retain customers