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Virgin Media

Virgin Media Outage Report in Lambeth, Greater London, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Lambeth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Lambeth, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Poplar, London, City of London, Hammersmith, Ashtead, Wembley, Camden Town, Tadworth, Croydon, Barking, City of Westminster, Newham, Ilford, and Kingston upon Thames.

CityProblem TypeReport Time
Southwark Internet 1 hour ago
Poplar Internet 2 hours ago
London Wi-fi 5 hours ago
City of London Total Blackout 6 hours ago
Hammersmith Internet 6 hours ago
London Wi-fi 7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:

  • LynsLot
    Lynsey Smith (@LynsLot) reported from Croydon, England

    @virginmedia please can you let me know what is wrong with your internet connection is SE25. It has been down for a long time and would like to know when we will have a connection again ? Thanks

  • Jeffforrest1
    Jeff forrest (@Jeffforrest1) reported from Kingston upon Thames, England

    @pompeyhedge @virginmedia I was getting either 500+ or zero. There may be congestion and over subscription but that isn’t my issue.

  • sumnerpom
    Matt 🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sumnerpom) reported from Bromley, England

    Would be nice if @virginmedia admitted there was a problem. Broadband down since last night, same previous night. Just glad I don’t need out for work today. Shame everything else needs it tho #virginmedia #virginmediadown

  • Ishaniem
    ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia would have been nice if you told me about the outage in my area before my internet stopped working in the middle of a meeting.....

  • kanyonatic
    Mary (@kanyonatic) reported from Croydon, England

    @virginmedia Your chat is a stupid bot who sends you in circles tells you they will find a person and then starts from the begining

  • OlaAgbaimoni
    Ola Agbaimoni (@OlaAgbaimoni) reported from London, England

    @virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.

  • JLHayne
    Jess Hayne (@JLHayne) reported from Islington, England

    @virginmedia internet has been cut off for no apparent reason? Needing to use it for work - ridiculous service and customer service.

  • hdl_dl
    helena (@hdl_dl) reported from Kensington, England

    @virginmedia how long is tv and broadband going to be down today in the Kensington area?

  • kanyonatic
    Mary (@kanyonatic) reported from Croydon, England

    @virginmedia answer your damn phone

  • 2wheelchick
    Maria David (@2wheelchick) reported from Bromley, England

    @virginmedia Is there currently a technical issue in South London? Wifi is not working. Please could you confirm. Have switched off and switched on my box but nothing's working.

  • onemistert
    Mr T (@onemistert) reported from London, England

    @jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?

  • redgm99
    Gaz the Red (@redgm99) reported from East Ham, England

    Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠

  • vickyatwork
    vicky (@vickyatwork) reported from Croydon, England

    Waited on hold for half and hour then @virginmedia answers the phone and disconnects straight away 🙄 great service you're providing 🤬 #GIVEMEINTERNET

  • pharmr5
    diviyesh shah (@pharmr5) reported from Brentford, England

    @virginmedia once again broadband down. Working from home, when will it be up and running again?

  • robinpr71
    Robin Pritchard (@robinpr71) reported from Lambeth, England

    So @virginmedia you keep telling me that my broadband is working again now but it’s been off since 7am and still is. The problem is not fixed in South East London 😤

  • Makis39277470
    Gerasimos Klaoudatos (@Makis39277470) reported from Richmond, England

    Thank you @virginmedia for the worst service ever. We have been suffering from no broadband all day today while our work depends on this. It has been horrible for many days now. You do not answer phones or messages through your app. Is this what your customers deserve???

  • StaceyRebekka
    Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.

  • zainyboy89
    Zain Khan (@zainyboy89) reported from Kingston upon Thames, England

    @virginmedia @virginhelp Not happy about the connectivity issues in my area.

  • kanyonatic
    Mary (@kanyonatic) reported from Croydon, England

    @virginmedia please give me a proper email for complaints I’m losing the will to live and your bots are ridiculously stupid even for bots

  • paulvivash
    Paul Vivash (@paulvivash) reported from Lambeth, England

    @virginmedia Day 2 of no broadband or TV in SE21. You’ve switched off your contact lines again and the fix time on your Status Checker keeps pushing out. How are people meant to WFH? Get your act together

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SharonBashford
    Sharon Bashford (@SharonBashford) reported

    @virginmedia We have had broadband and tv loss due to an outage in our area since FRIDAY 31 JULY - this has still NOT been repaired!! Customer Service is useless and unable to provide any updated information!! Working from home is impossible without internet! DISGUSTED!

  • FrenchTouch3
    FT (@FrenchTouch3) reported

    @virginmedia and I should contact fault service which was already done couple of weeks ago to have an engineer come in. I was not advised of this couple of weeks ago and I do not want to run after your services. I just want my contract to be cancelled at no cost.

  • DarkHorrorChi
    Steve D (@DarkHorrorChi) reported

    @virginmedia is there a issue with the Internet in the BS4 area?

  • BETACOIN6
    Betacoin🐝 (@BETACOIN6) reported

    It's amazing how much not having the internet effects my life! My wifi has been down since yesterday 😢 #virginmedia

  • AndItsJP
    JP (@AndItsJP) reported

    @virginmedia This is getting beyond ridiculous. Reported a broken street cabinet two weeks ago that has been cutting everyone's wifi off when it rains and STILL nothing has been done to fix it. Children play on the grass where it is and there are exposed wires. What is going on?

  • Superguy551
    Soop-kart14(CEO of Sonic Unleashed) (@Superguy551) reported

    @cartonofshi I currently have virgin media and it sucks tbh, like was better when I had BT

  • laurenbyrne63
    Lauren Byrne (@laurenbyrne63) reported

    @virginmedia no TV or wifi since 7.30am! Brutal service, not good enough for the price of the bill every month.

  • Kingkal101
    KingKal101 (@Kingkal101) reported

    pro tip never get @virginmedia Internet if ur in the UK it's the worst

  • Zaia67173411
    Zaia (@Zaia67173411) reported

    @virginmedia @Flights1_ fix your ****

  • raymi37
    Papa Raymondo (@raymi37) reported from Chapelhall, Scotland

    @quigley_mick @virginmedia @virginmedia service is getting worse mick I’m thinking of a change far too dear as well