Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Wembley, Bexleyheath, Ilford, City of Westminster, Islington, Hackney, Sutton, Harringay, Southall, Southwark, Hounslow, Paddington and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Ilford |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Wembley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
I’m on a tariff rethink day. @virginmedia pretty poor as always even though operative on phone tried her best
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king elz 🪐
(@3lzantoinette) reported
from
Merton, England
one thing that #virginmedia really know how to do is giving their “sincere apologies” for whatever went wrong instead of actually fixing the problem, we don’t pay you each month to sincerely apologise to us for things you should be on point with 😭
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia That's to discard physical problems with your cable.
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Mark Reddick
(@ChapterIV) reported
from
Banstead, England
@virginmedia can you reply quicker than the call centre on a C219 network error. 2 calls and almost an hour on hold... online link no help. Go on, beat them at their own game!
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Anita Hurley
(@browna24) reported
from
Ilford, England
@virginmedia what’s the fault in E17? Tv internet & phone been down for 2 whole days now yet all we’re being told is that engineers are working on it
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia need to find out who to contact about bad single on my mobile????
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mark garratt
(@markjg65) reported
from
Camberwell, England
Really disappointed that my home broadband dropped out mid recording for a BBC show this afternoon @virginmedia ; your service is so flaky in South East London #virginmedia
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia It's working now but was down for 12 hours
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia hi guys, I'm in North London & having issues with my WiFi. Keep getting IP Configuration Failure message, yet all the lights are on/blinking correctly. Tried a factory reset and still not working. Ethernet is fine but none of my devices will connect to the WiFi. Help
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Eva Collingwood
(@evac90) reported
from
Hackney, England
@virginmedia making it impossible to cancel my contract. Website just keeps sending me back to the same pages. Can I please just have an email address as I will not be renewing my contract.
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Roj 🇯🇲
(@Rojaljmyers) reported
from
Hackney, England
The one and only time we get any decent customer service from Virgin Media is when we decide to switch provider
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Annie Thwaite
(@AnnieThwaite) reported
from
Richmond, England
@virginmedia Hi, you recently accepted me as a customer and then due to engineering issues cancelled my contract before the service had begun. You ran a hard credit search (!) on me, and as you didn’t provide me with any service, you need to remove it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lyndsay wilson
(@lyndsay38900494) reported
@virginmedia Everything we watch from on demand because the internet cuts out CONSTANTLY. We have had so many issues and are just so fed up with getting no where @virginmedia
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Helen Polley
(@PrettyPolley) reported
@virginmedia You need to sort your customer service out. It should not have taken me 12 hours yesterday to get to the point of being able to cancel my account. It should not have taken me two weeks to get through to someone to do that in the first place. You're exploiting your customers.
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Elisabeth White
(@LizBeth8806) reported
@virginmedia It says there are TV issues, but the issue is the broadband. Its been going on for a week.
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Reg Myers
(@pharma_reg) reported
@virginmedia Which team can help with this? I got transferred 4 times yesterday with the last operator simply hanging up the phone after keeping me on hold for 15min. In all I was on the phone for 1hr.
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Sharon MacDonald
(@SharonM25518475) reported
@virginmedia is there a problem in the Falkirk area?
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Paul Damien 👯♂️🌈(He/Him/It) 💫
(@paul_damien) reported
I have become aware, that when last I spoke to @virginmedia, the agent downright lied about my contact, and didn't raise the complaint I'd asked to be raised. Now I can't trust @virginmedia to do anything. Where do I go to complain? @Ofcom do nothing, should I get a solicitor.
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LK 🏴☠️🚩
(@LK_Yanited) reported
@virginmedia Cheers for responding 10 hours later when you know it’s fixed, helpful 👍 And yes of course I checked the service checker but you never put the truth on that, you just lie and say there are no problems. When social media is wild with complaints about you, maybe you’re the problem
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Kenneth Howells
(@fideidefensor) reported
@virginmedia Hi JB , Awaiting delivery today of #VirginMedia package unsure if it’s self install or engineer does it. If self install ( lengthy process ) never mentioned in 6 hour chat. Please clarify hopefully before I accept delivery. Thanks
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Liv
(@LivHinton) reported
When you spend an hour trying to fix the tv/tivo/wifi only to see 4 @virginmedia vans within 400mtrs of your house. Be nice to get a text or something to inform of an issue. Being a comms Co and all that
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Helen Polley
(@PrettyPolley) reported
@virginmedia This is my whole point. I couldn't get through to anyone who could or would cancel my account. There are no notes because I couldn't get that far.