Virgin Media

Virgin Media Outage Report in Lambeth, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lambeth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lambeth, Greater London, England 11/29/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lambeth, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hampstead, City of Westminster, Hackney, Newham, Croydon, Ilford, Hammersmith, Southwark, Bexleyheath, Muswell Hill, Southall, Camden Town, Mitcham and Harringay.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomCity of Westminster Total Blackout
United KingdomHackney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.

  • bronte_jackson1 Bronte Jackson (@bronte_jackson1) reported from Lambeth, England

    finally fed up of numerous phone calls and complaints to @virginmedia after having no broadband for nearly 8 weeks.Going to change provider, A) customer service is shocking, B) they lied to my face as to when the so called problem was going to be fixed.Don’t go with them, EVER!

  • letsbhavinu H-Town (@letsbhavinu) reported from Hackney, England

    Since I've signed up with @virginmedia I've add nothing but issues. Starting to regret my decision to go back with them 😡😡😡😡

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia I did. This is where this conversation started. The first time I tested using, it claimed all was well. Substantially it simply advised me to restart the router. It was not of any help, hence I moved the router, which resolved the issue & uninstalled the app.

  • davidatdisney David (@davidatdisney) reported from City of London, England

    Five jobs I've had: - Paper boy - Virgin Media Customer Service Rep - Lloyds Bank Customer Service Rep - Special Needs Camp Counsellor - Actuary

  • LuminousBeige Luminousbeige (@LuminousBeige) reported from Camden Town, England

    Trying to cancel virgin media @VirginMedia_One is like trying to achieve alchemy from shit - just can’t seem to get through and when I go they pass me over to a new department. Ffs 25 mins on the phone now

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!

  • dear_allison Ally Dear (@dear_allison) reported from Poplar, England

    @virginmedia I’m trying to cancel my shitty overpriced virgin media and I’ve been on hold for 40 mins with no answer. Quick enough to take my money though. Wankers

  • marinaGraham7 Marina Sharma (@marinaGraham7) reported from Hounslow, England

    @virginmedia Unfortunately none of what you have posted in the link applies as technically I have not list any service just can’t watch it in the room in which I wanted it to be. Should’ve just cancelled my contracts and gone to sky #Professional

  • stevebuzzpearce Steve 'Buzz' Pearce (@stevebuzzpearce) reported from Camden Town, England

    @GavinWilkie @beeshi @virginmedia Same. @virginmedia I’m switching because of your crazy high pricing and a year of promises to fix but only if I pay more. 200mb promise, never ever got higher than 50mb, peak times are dismal at 0.5mb. Bye.

  • pantsant ANT (@pantsant) reported from Camden Town, England

    COMPLETE BLACKOUT OF LANDLINE, TV AND INTERNET CHEERS @virginmedia FOR YOUR SUPERFAST SERVICE, MAYBE TRY SPENDING LESS ON SHITTY ADVERTS THAN CUSTOMER SERVICE

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape

  • Storkybird SUE ROSNER (@Storkybird) reported from Ilford, England

    Appalling service from Virgin media. Internet down in our house since Thursday - appalling customer service and still no internet after 4 days.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia No. Ever since I've had broadband, the router (of which yours is my third), has been pretty much in the same place. I've had your service for maybe 3 years. The issue is relatively recent. The nearest items are 1) my PC 2) loudspeaker. 1/2

  • AletheiaYoga Aletheia (@AletheiaYoga) reported from Hackney, England

    Utterly horrendous experience trying to cancel my @virginmedia account! YES, that’s right, I am venting via twitter, for some reason it helps with the #stress

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system

  • RicBebop Riccardo Servini (@RicBebop) reported from Lambeth, England

    @mrbonturcode @virginmedia That whole entire service is bullshit.

  • sujii_shah Sujal Shah (@sujii_shah) reported from Kensington, England

    First time I’ve ever finished my data on my phone because I had to keep tethering internet at home because @virginmedia can’t be bothered to fix the internet at my house. Mum, dad if I die this weekend and can’t contact you, you can blame @virginmedia 😡

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia please check status in IG2 area, Internet gone down.....again

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia Before I moved the router, I kept on losing Internet connectivity in other rooms in my one floor flat on my phone. No issue in my living room where the router is located. I would have to disconnect Wi-Fi on my phone, then reconnect. I moved the router by a about 1 foot. Now fine

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DurellThe Eleanor and the Rats (@DurellThe) reported

    Outrageous runaround from @virginmedia just trying to do something as simple as cancel a landline, the last service with them. The cancellation process of TV, broadband and phone has been so painful we would never switch back.

  • chandjethwa Chand Jethwa (@chandjethwa) reported

    @virginmedia This is a joke worth reporting to the regulators and the media. It is getting from bad to worse. Seems I may have been given a Duffy complaint reference 😡 to get rid of me. Despicable. Aren’t you’ll embarrassed with your behaviours?

  • kerry30343502 kerry (@kerry30343502) reported

    Now @virginmedia want the last £13 in my bank!!!! Absolute joke!!! They have changed the bill date to middle of month no wonder they wont help us absolute joke never again don’t go to the the @virginmedia guys

  • UmairUchiha Umair (@UmairUchiha) reported

    fk man i made a mistake why did i carry out my virgin media plan i should have just ended the contract @virginmedia clearly sending a technician did not fix anything. 1 *** broadband

  • Shaun666999 Shaun (@Shaun666999) reported

    @virginmedia No I just get cancellation emails and new dates. I did ring customer service and they said the outside construction has not been done. Sorry but there is no construction. It’s just wires. My neighbour has Virgin so everything is there in place.

  • zoealanaa zo (@zoealanaa) reported

    @virginmedia i just don’t understand why i’m paying for a service that i won’t be receiving for a month.

  • dmurdo Dave (@dmurdo) reported

    @virginmedia hi I’ve received an email saying you’re changing bill from 44.99 a month to 93.75 per month. For the same service. Obviously not going to renew. You’ve said I have 30 days to cancel. But the new bill price comes within the 30 day period. So you’ll be charging 93.75…

  • DurellThe Eleanor and the Rats (@DurellThe) reported

    @virginmedia I’m on the phone to one of your “customer service team” now for about the 8th time, currently been on the phone an hour on this occasion. Thanks for the help.

  • mshebby786 S🇵🇸 (@mshebby786) reported

    @virginmedia Intermittent signal- more time down than actually working. Awful connection!

  • AdamBracewell AdamBracewell (@AdamBracewell) reported

    @virginmedia Yes I have. I think issue might be because I was a customer a few years ago and the website thinks I have an account but it’s closed. I can’t login to my old one and I can’t register a new one. Thanks