Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Croydon, Harringay, City of Westminster, Newham, Southwark, Hounslow, Orpington, Kensington, Twickenham, Camden Town, Hampstead, Poplar and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Nik Simon
(@Nik_Simon88) reported
from
Wandsworth, England
@virginmedia hello. My internet is down with the flashing white light on the modem. Your online guide says to wait 5mins, as it means it is rebooting, but it has not changed for 24 hours. Who do I contact please?
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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john treacy
(@JJT35) reported
from
Wandsworth, England
@virginmedia what time does your call centre open? Been without broadband all day through a fault now it’s showing as fixed but we are still without service. Have done all online tests. Please respond as this is unacceptable. Spending a fortune running 2 laptops from hotspots!
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ジェイ (Jay D)
(@ChaosInCalm) reported
from
Merton, England
@virginmedia just had engineers out for noisy line. Was apparently working... They've left, Now the line is dead. HELP!
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Sam Ravenwolf Berry
(@Celticheart72) reported
from
Poplar, England
@virginmedia I have waited two days for someone to contact me, regarding a broadband problem and all I get is a automated reply telling me someone will get back to me. Unacceptable virgin media. I am not happy.
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia Better but I had to cancel a pretty important call as Hotspot doesn’t cut it so thanks for that. No idea what I’m paying for
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Andrew Sanigar
(@AndrewSanigar) reported
from
Hackney, England
Which idiot at @virginmedia thought it was a good idea to take most of North London’s broadband down and to schedule upgrade and maintenance work to start at 9.30 a.m. on a weekday morning when thousands of people are WFH? That’s ridiculous.
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William
(@wpcastile) reported
from
Paddington, England
@jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!
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Camilla Audia
(@camillaudia) reported
from
Merton, England
@virginmedia can you help us out? Service has been BAD for the past month. 3 time calling call centres and NOBODY picks up. Engineer appointment booked but cancelled as ‘issue solved’. It keeps disconnecting devices throughout the day. We work from home. Help or go to BT?
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Ore Meta
(@OreMeta) reported
from
Wandsworth, England
@virginmedia TOTAL LIE. Spent majority of lockdown complaining about my intermittent service, dropping out during meetings etc. Eventually moved to a different provider and paid @virginmedia TWICE. Told to return equipment BEFORE a chq will be sent. No Chq received YET.
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craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia once again #epicfail no WiFi and after 20 mins on hold to speak to someone I’ve lost the will to live. What’s this **** hold music anyway? I want to cancel my service. You’re not the only game in town. See ya
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Nirv
(@npirvine) reported
from
Kingston upon Thames, England
@virginmedia Why do you make it so difficult to talk to someone about getting a replacement broadband/tv cable because the equipment originally sent out is broken.
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Lisa Ward
(@LisaWardComms) reported
from
Kingston upon Thames, England
1/2 Absolutely disgraceful service from @virginmedia - we’ve been trying to cancel your service since the middle of October and have been repeatedly cut off when being transferred to the cancellation team. In the end we had no choice but to cancel our DD.
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Sam Ravenwolf Berry
(@Celticheart72) reported
from
Poplar, England
@virginmedia Still waiting for someone to contact me regarding my query after four days and 3 requests for help. Do you think this is acceptable customer service?
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craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia And how am I to do that with no service? It took 3 technicians to figure out my modem had to be “pin reset” and another to rename it properly. Thats 1 hr of my life gone. So glad @CommunityFibre has arrived near me.
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@virginmedia for the last few days our internet and signal has been very poor, when I go onto the website to check the status it says it is unavailable, could you look into this please, Se207xn area
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia still having problems in sE6 london
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James
(@jagats) reported
from
Whyteleafe, England
@virginmedia problems with my tv, sit o hold for over an hour, my landline phone dies, call back on my mobile and it says the call centre is closed!?
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia WHY IS YOUR INTERNET DOWN AGAIN!?!?
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CultMediaCollective
(@CultMediaLtd) reported
from
Eltham, England
@virginmedia have you got an email address for an actual human being we can contact about your terrible service?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jangino
(@Jangino2) reported
@virginmedia He also mentioned an additional €50 and a €60 for installation, but when I order it only quotes me €60 for installation. Am I missing a piece in this? It's a new house, thats never been connected.
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Himmat
(@himma1_s) reported
@virginmedia Your customer service is awful
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Katie 🧡💚
(@klb_1989) reported
@virginmedia I spoke to someone at the end of Dec to cancel, to retain me they kept my cost the same and increased Internet speed. Now I've received a bill for double the amount agreed and no one will provide me the evidence of the live chat conversation and just moved straight to cancel.
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Giuseppe Ferrari
(@gferrari1976) reported
@virginmedia It feels your WhatsApp service is appalling...Not even sure if it is an automated service or it is an operator.Anyway I texted I'm not interested any longer. I will renew my TV&Internet as it works for me but your customer service is really poor. You should make things easier 😕
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kchoi82
(@kchoi82) reported
@virginmedia Not understanding the question. The devices not working are connected to my linksys velop. The connection to the velop stopped 2 days ago when the hub light went from white to amber. The hub3 isn’t good enough for our house as now we have dropped signal and no signal upstairs
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Katie 🧡💚
(@klb_1989) reported
@virginmedia Yes, C-2101221531. I've always had great service from VM so I am surprised/disappointed this has happened.
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AndTheyCalledHimBusterBailey
(@TheyBailey) reported
@virginmedia I am currently in Tenerife. I’ve been here 3 days and cannot connect to any network. I have checked all the settings on my account and on my phone and have tried manually connecting. No joy. Cannot get through to you for help v
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Tim Cole
(@ColeColey78) reported
@virginmedia I have now been with internet, TV and all other services since the 7th Jan. you have promised that an engineer is coming for the last 2 weeks and still waiting. Shocking customer service!! You should be ashamed of how you treat your customers! #stressedout
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Terry Hughes
(@ctidbluemoon) reported
@virginmedia Over wifi, ethernet is fine but wifi over my phone is the problem
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Katie 🧡💚
(@klb_1989) reported
@virginmedia What and spend another hour of my weekend on the phone getting no where? No thanks. Utterly pointless. No one from "the team" care. I'll just proceed with the cancellation. VM clearly don't care and know the competitor is Sky and they are just as bad as you.