Virgin Media Outage Report in Lambeth, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Waltham Forest, Newham, Hackney, Croydon, Barking, Harrow, Ilford, Southall, Hounslow, City of Westminster, Hampstead, Harringay, Greenford and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Waltham Forest |
Internet | |
| London |
TV | |
| London |
Wi-fi | |
| Newham |
||
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
-
Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Supposed to have a 350 meg line. We get speeds of 20 Meg. The router keeps freezing. The router doesn’t reach all the rooms in the house. Internet connection drops regularly. Basically anything that could go wrong does. Terrible.
-
Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia No just virgin being terrible. Hence why I want to leave
-
Calum Mew
(@calummew) reported
from
Hackney, England
@virginmedia Day 2 of no WiFi whilst trying to work from home. Day 2 of sitting on hold for hours with no one picking up. Have also texted the number and responses either abruptly stop or we are told we’re being transferred. Is there a nation-wide outage or something?
-
G
(@TheRealMrDrew) reported
from
London, England
@virginmedia That issue fixed itself. However, this evening we're getting the same problem. This has been going on for the past week on and off. I'm now told that the issue is estimated to be fixed by 2pm tomorrow - the service we've received from Virgin has been particularly poor of late
-
Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia I have better things to do with my time than phoning @virginmedia The system should pick up on this. Virgin’s system is quick to chase me regarding the return of a bloody hub. Absolutely atrocious service.
-
🔥Jon Connor (No not that one)
(@realjonconnor) reported
from
Islington, England
@virginmedia It's not even about that. Even when there are no faults. I still get lag and disconnection issues. Very frustrating
-
Rob Green Jnr
(@rob_green86) reported
from
Poplar, England
@virginmedia Yea I do that and it says to reboot my Hub 3. Which I do and then get 15mb for 2 mins and then back to 4mb. Can you please DM me with a link to online tech support because I've already wasted 3 hours this week trying to get through on the phone.
-
Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia The auto response system is terrible & apparently someone should have responded to my refund query & guess what? No one has bothered.
-
Donnchadh
(@dkurland92) reported
from
Brentford, England
@virginmedia hey is there a problem with the internet in NW London it’s very slow today ?
-
Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia I don’t need the app. I know there are black spots as I no signal in certain rooms. Are you trying to wind me up. As I have already said I am leaving. Direct debit has been cancelled and I have notified you in writing via this channel as no other way to contact you
-
Dean Callan
(@DeanCallan) reported
from
Camberwell, England
@virginmedia Every night I lose internet, I might just stop the direct debit and see how long it takes you to fix that?
-
chrisoregan
(@chrisoregan) reported
from
Bromley, England
@etdragon @virginmedia Yup, I suspect this may be the issue. Ah well, first world problem :(
-
Calum Mew
(@calummew) reported
from
Hackney, England
@virginmedia WiFi down in London N15 😫 Every time we call it simply tells us to restart our hub which we’ve done 12 times. How can we speak to a human being? Trying to work from home!
-
Anthony S
(@anthonysuter82) reported
from
Hackney, England
@virginmedia anyone able to help me with my WiFi speed, paying for 200 and getting 50, no one answers the Telephone or chat? #Poorservice #ShouldhavechoosenBT
-
Ben Prouty
(@proutyben) reported
from
Richmond, England
@virginmedia Any news on when your fibre service will be running again in Richmond (TW10)? I switched to VM a month ago and already two full days of no internet. Crazy! Never had one blackout with Sky Broadband in two years. Regretting the switch!
-
Matt 🇪🇺🏴
(@sumnerpom) reported
from
Bromley, England
@virginmedia Oh look sound but no picture on at least I know the tv is ok as I can see the home and catch up menus. Service getting worse the more we pay
-
Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia No just virgin being terrible. Hence why I want to leave. This is not just a one off. We have had these issues for months and your customer service is terrible as well. So I have had enough
-
Adam McIlrick
(@adammcilrick) reported
from
Camden Town, England
Hey @VirginMediaCorp and @virginmedia ... we waited for your engineer today - rearranged work schedules/meetings. Nothing. No call. No text. No email. No show! DM for our remedy number - this is absolutely #atrocious #customerservice. The #complaint will be escalated if no reply.
-
Joshua B
(@Joshbratt87) reported
from
Camden Town, England
As previously stated, anyone thinking of getting @virginmedia don't! They lie, never answer calls and don't turn up when promised. Utter crap from start to finish, all while their tax evading owner @richardbranson sits on some private Island reaping the benefits. Dog 💩 company
-
Pocket Tips
(@invisiblehive) reported
from
Camberwell, England
@virginmedia worst service now. Paying for a TiVo box and have had no wifi or TV working for nearly 9 months now. Have tried a booster now cannot get through to cs.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Richard Hobbs
(@hobbsey68) reported
@virginmedia I’ve been trying to discuss my new package this morning but after being on hold for over an hour on both occasions I get cut off, how can I get help that will actually help me!!!
-
Lucy Loo 💙
(@lucy___loo) reported
@Spinnofflondon @virginmedia @Hampstead_Mums We had a 10 day broadband outage in November, around 50 houses affected. After numerous emails and calls to virgin, we were finally credited for the loss of service yesterday- wait for it- £5! It was officially £4.52p but the kind lady I spoke to rounded it up to £5.
-
Sally K Dalzell🌍🏴
(@Sallykmd) reported
@virginmedia Shameful service. No internet for over 48 hours. Need to reregister fault, they stop sending updates,. False text claiming fixed when not. All to avoid compensation no doubt.
-
Clare Leybourne
(@BewitchedBB) reported
@virginmedia @virginmedia it’s on all my apple mobile devices - can you help? There’s also hardly any connectivity on my laptop unless I’m next to the router.
-
Jam 💙
(@B4dg3rG1rL) reported
Three days with no broadband or TV, with two kids home schooling. Times for fix on website keep changing. Not happy at all @virginmedia
-
Polly James
(@PollyJames) reported
@rossbuet @virginmedia Urghhhh so bad
-
Matt Wallace
(@9Matt2) reported
@virginmedia Omg you’re right! Thankfully my issue sorted itself out otherwise I might of fallen for a scam or something. The account has already been suspended. Thanks for letting me know for future reference.
-
Liam
(@Liambrockbank96) reported
@virginmedia Oh we have service from the tv and from the phone, it is souly the wifi that is refusing to work regardless of what we do! It was working completely fine before we tried fitting the hub 4
-
Neil B
(@Marduhk) reported
from
Carlisle, England
@virginmedia I’ve been trying to call customer services (0345 454 1111) for the past couple of but can never get through - the line just goes dead, tried from two mobiles and work landline. Is there any other way to contact them? I need the account cancellation team.
-
Tony C
(@crawshaw69) reported
@virginmedia Ok still on , spoke with technical who told me yea the box is faulty, they put me to CS. CS said said they can’t swap as it’s down to technical??? I’ve been on since 9m