Virgin Media

Virgin Media Outage Report in Lambeth, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lambeth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lambeth, Greater London, England 02/01/2026 15:30

February 01: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lambeth, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southall, London, Carshalton, City of Westminster, Hackney, Paddington, Southwark, Croydon, Mitcham, Camden Town, Newham, Wembley, Ealing, Islington and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomCarshalton Wi-fi
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:

  • keithyb77 Keith Brennan (@keithyb77) reported from Ealing, England

    @virginmedia Trouble shooting FFS what do you think the usual one! had it up to here with virgin media, never had any issues with sky or bt that even came close to the problems I’ve had wih virgin, the tv box is shit, had nothing but problems with it, the wifi is crap, the router provided..

  • devanHD DvnBrxtn (@devanHD) reported from Lambeth, England

    Crashed #virginmedia again. All day no #WiFi Shite customer #servicevirginmedia No #internet all day. 40 minutes on hold. Hung up in disgust. #worstwifiprovider Moving from #virgin now. #shiteservice

  • APM_Stephen APM External Affairs (@APM_Stephen) reported from Camden Town, England

    It's a disgrace @virginmedia that since Sunday evening we've had no Broadband (NW3) and customer services telling us only "there's a fault in the area"

  • MxAshleighLoeb Ashleigh Jade Loeb (@MxAshleighLoeb) reported from Islington, England

    So @virginmedia have said a broadband outage since last night will be fixed by 12:25, 17:00 now by 20:10! Very disappointed. Going to be paying extra for my mobile data to try to get some work done! #N4

  • chelsian Hadders (@chelsian) reported from Epsom and Ewell District, England

    @virginmedia still on the phone, still not working 💤

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.

  • AnnaLouise1980 Anna Jarman (@AnnaLouise1980) reported from Kingston upon Thames, England

    @virginmedia can someone contact me about my very poor broadband service, please. I consistently have to use 4G in my own home!! I have tried calling, messaging, complaining for months now, but no one gets back to me..!

  • becca_lewis93 Becca Lewis (@becca_lewis93) reported from Islington, England

    @virginmedia @pgee91 No, the team on the phone have not told us anything except an engineer is on site to fix issue. Meanwhile the ‘Fix estimation’ time continues to go up, and ‘An engineer is on his way’ - is he coming from the call centre in India too as has taken hours...

  • JohannaWhitaker Johanna (@JohannaWhitaker) reported from Islington, England

    @billy77483355 @virginmedia I have no issue with the nationality of the agent or where they are based.

  • lulumr Lulu (@lulumr) reported from Ilford, England

    @virginmedia Honestly terrible. I had an order number but no one would take responsibility and arrange the installation. Already had Virgin to the house, it would have been so easy for you.

  • becca_lewis93 Becca Lewis (@becca_lewis93) reported from Islington, England

    @virginmedia someone was meant to call me back an hour ago as I have lodged a complaint that my broadband isn’t working. Your call centre could not help and I urgently need engineer as I work from home. I will need to have compensation for taking a days leave otherwise.

  • abivedder Abi ن (@abivedder) reported from London, England

    @virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬

  • MarkViveash Mark Viveash (@MarkViveash) reported from Hounslow, England

    Hi @virginmedia I am trying to close a mobile phone account for my dad who has dementia and is unable to speak to answer security questions & we don't have power of attorney. Speaking to your cancellation line has been a waste of time and awful customer service

  • DanStratford84 Dan (@DanStratford84) reported from Wandsworth, England

    @emotionalprawn @SkyHelpTeam @virginmedia We use virgin and have no issues at all

  • ThistletonM Matthew Thistleton (@ThistletonM) reported from Ilford, England

    @virginmedia Is shows no problem however I have had to switch the box on and off repeatedly today to make it work. If the problem can’t be resolved soon I will simply move to a different company because I am fed up with spending money on a less than adequate service.

  • Jdunne9407uk John Dunne (@Jdunne9407uk) reported from Merton, England

    @virginmedia What a joke. Jack up my bill for £5 a month with no notice. Argh time to look for a new service provider I think .

  • MaclarenDeborah Deborah Maclaren (@MaclarenDeborah) reported from Richmond, England

    @virginmedia No. It's an intermittent problem so is currently working. The message that goes out on the phone line ( when I call in to report when it ISN'T working) says Iit's a ''complex problem' . This is frustrating as your customer services ( appalling) said it would take until Sept 9 th

  • abivedder Abi ن (@abivedder) reported from London, England

    @virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia This is not account specific data. There’s a Service outage in a large area. Updates on service areas such as mine e8 service area 15. Are not sensitive. Other utilities say there seems to be an outage in your area. Call or chat for detailed information.

  • chelsian Hadders (@chelsian) reported from Epsom and Ewell District, England

    @virginmedia 35 mins plus on the blower, still not answered. You customer service is a shambles. No info on the website either. Hanging up and going for a run,hopefully someone has pressed ctrl Alt del by the time I get back! 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Biggriffin4 Biggriffin (@Biggriffin4) reported

    @virginmedia well yet intermittent broadband, been off since Dinner time, so I'm going to work out how many days it's been off,and deduct it from my bill,seems fair as you cannot provide a full service, and don't send me a stupid link,for checking etc.🤬🤬 Annoyed, Cambridgeshire

  • danielmcavoy Daniel McAvoy (@danielmcavoy) reported

    Fair play to Virgin Media. @virginmedia Broadband keeps dropping out connection, but no obvious problems. Go on the app, run a check, tells me an engineer needs to take a look. Appointment booked for tomorrow afternoon. Sorted.

  • stu_maun stuart maun (@stu_maun) reported

    @virginmedia I'm getting sick to back teeth of this so called best Internet we've got...not actually stretching up stairs - 500mbps get real! Means nothing if you can get use in all of the house? When can I cancel it?

  • bnwkr Ben (@bnwkr) reported

    @virginmedia, I can buy broadband directly from the website at no problem but if I try to do it through my @comparethemkt offer, it says it's not available in my area. What's going on?

  • PurpleGibbon Alex Newman (@PurpleGibbon) reported

    @virginmedia The service has been off for most of Sunday unfortunately!

  • EddieBanana Davee - UTAG (@EddieBanana) reported

    @virginmedia upgraded my TV package at 9.30, still not working

  • Matt_Goss Matt Goss 🏳️‍🌈 (@Matt_Goss) reported

    @virginmedia day after day we cannot stream anything on our TV properly. Constant pausing and low quality. Why am I paying almost £70 for such a poor service?

  • Veganforever67 Vegan join a union (@Veganforever67) reported

    @virginmedia The only time I’ll ever be calling virgin media again is to cancel the contract

  • Veganforever67 Vegan join a union (@Veganforever67) reported

    @virginmedia So if I call about the problem they just can extend my contract again

  • kyny01 McLovin (@kyny01) reported

    @virginmedia Bro it soo bad I can’t play on ps4