Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Hackney, Ashtead, Southwark, Ilford, Croydon, Islington, Newham, Camden Town, Hammersmith, City of London, Waltham Forest, Wembley and Merton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@virginmedia I have had no broadband for nearly 24hrs, an area issue apparently and you have a fix time of 03/02/20!!! #nothelpful #peedoff
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Karl F
(@kazfla) reported
from
Southall, England
@virginmedia thanks virgin media for a wasting 5 hours of my day waiting for an engineer after I reported a fault with my landline on Sunday. Turns out it was a problem with your cabinet so the engineer didn't need to check my property.
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Luc Coiffait
(@Luccoiffait) reported
from
Poplar, England
My internet has gone off AGAIN!!! @virginmedia It’s been on and off every day for 2years. And never as fast as promised.
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Vinny Davidson
(@Vinnyd82) reported
from
Kingston upon Thames, England
@virginmedia The issue is with the virgin go app on my mobile. Channels such as BT sport are not showing....
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Janet Lamb
(@janlamb25) reported
from
Ilford, England
@virginmedia And funny enough , didn’t record my complaint either !!! There’s a thing !!
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Leon
(@leonspight) reported
from
Richmond, England
@virginmedia are there any issues with #netflix none of my V6 boxes are loading Netflix at the moment. Netflix works via my mobile phone though connected via VM router
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gary
(@grimemusic1014) reported
from
Southall, England
@virginmedia @Virgin_Victoria The reason I refuse to get anyone in trouble is that if I was doing that job I would be frustrated too if im not hitting my targets for his commissions. Maybe you need pop up stores rather than door to door. And I’m massive on customer service
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gary
(@grimemusic1014) reported
from
Southall, England
@virginmedia All I wanted to get across is that the reputation it brings to the company is really bad
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.
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BarryDanser
(@BarryDanser) reported
from
Paddington, England
@virginmedia For 3 years i have been calling you. Its your broadband quality you need to fix it
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia I dont have apps like this. I juat want you to fix your broadband. Stop sharing it with so many people
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Janet Lamb
(@janlamb25) reported
from
Ilford, England
@virginmedia It’s like talking to a wall - just a text message service that just don’t even listen - well virginmedia apply your charge and we will see you in court . I can’t see how I am wrong when doing as requested then you want to charge me because your man didn’t write the info down
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MsKartinsWorld🇬🇧
(@flotus1982) reported
from
Bromley, England
@StopFundingHate @TUIUK @British_Airways @NatWest_Help @AskNationwide @coopuk @VisaUK @TalkTalk @TheBHF @virginmedia @VirginHolidays @DFS @pandocruises @SandalsResorts @ImagineCruising @DWP Stop funding hate else you’re losing a customer. Im sure you’re aware there’re alternatives. I’ve abt five bank accounts, I’ve no problem closing @NatWest_Help @AskNationwide.. don’t support a paper that promote hate n bigotry in our society #StopFundingHate
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David Howorth
(@dhoworth1) reported
from
Esher, England
@virginmedia Still no broadband and no communication. Why do I the customer have to chase you to get an update. Why do you not contact me - email/call etc #poorcustomerexperience
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Carys Barton
(@CarysBarton) reported
from
Camden Town, England
@BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !
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Ben Thapa
(@BenThapa82) reported
from
Croydon, England
@virginmedia You don’t provide a service in the property I’m moving to so I had to leave. Soz!
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Kiwi in Barnes
(@AlexanderRyll) reported
from
Richmond, England
@virginmedia your broadband service is down again in SW13 tired of arguing with your Indian call centres who never see any network problems and ask me to turn off and turn on my router! Seriously that does nothing, loose the script!
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chloe turner
(@chloeturnerr) reported
from
Biggin Hill, England
Can’t believe how awful the service & customer service is at @virginmedia 😡 not one person there can help you!
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Chris Hall
(@chrishallrides) reported
from
Hackney, England
@virginmedia quite a bit of a laughing stock from how bad their service has been today. I’ve had no internet for a week now and I know it’s a minor problem but it’s becomes a pretty major one when you work at home a fair amount.
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stephanie
(@xstephw) reported
from
Bromley, England
Living with bad WiFi is honestly stressful @virginmedia 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie
(@sophh846) reported
Virgin Media are absolutely ridiculous. What is the benefit of being a returning customer when they wanted to charge over £60 a month when they’re offering it to new customers for £40?! There’s absolutely no benefit being a returning customer at all
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Amanda Keen
(@keentotri) reported
@virginmedia Hi, apologies, I did not see this response. There was no notice period mentioned when I left. We did not receive any service for 3+ months, and as stated in the contract, we can therefore leave without any further charges. This was agreed on the phone by at least 1 operator
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Jack Broom
(@broomy_23) reported
@virginmedia I’m with Sky for home Wi-Fi. My mum is with O2 and I have just tested her phone and it is fine, she also has an iPhone like me. The problem in my opinion is with my Virgin sim
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Dalibor
(@DaliborStoyev) reported
@virginmedia Forced to leave the property as landlord selling the flat and you guys want to charge me termination fee of £215? Its not my choice! Also property im moving to is with virgin contract in my name! Customer for 10+ y and this is the service I receive? Disgusting!
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Luke Young
(@lukeayoung) reported
@virginmedia Yeah they’re all fully up to date. I’ve actually just deleted the My Virgin Media app to see if I could replicate the issue and it won’t let me log into that either now. Same issue as above.
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Scott Burrows
(@sworrubs) reported
@virginmedia Hi again VM - just trying to cancel my service via Whatsapp. Plusnet being installed on 3/01 but keeping our number. Agent is saying I cannot give 30 days notice until after the ‘exportation of the number’ - is this correct?
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David Challen
(@David_Challen) reported
@virginmedia my internet has gone down for the 3rd time in 5-days this morning + again won’t be fixed until evening. You remain my worst customer experience after spending a collective 12hrs on the phone with you so I expect nothing but a good cathartic rant from this tweet.
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David Challen
(@David_Challen) reported
Hey @virginmedia my internet has gone down for the 3rd time in 5-days this morning + again won’t be fixed until evening. You remain my worst customer experience after spending a collective 12hrs on the phone with you so I expect nothing but a good cathartic rant from this tweet.
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Kathryn Ellett
(@kathryn_ellett) reported
@virginmedia The broadband is still off. The notification has gone from the website that stated there was an issue. I have rebooted the router, checked all the wires and we are still not connected. Its ridiculous as we have had no issues until the engineers were here.
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Taz 💙
(@maraudersmap) reported
@virginmedia I'm getting nowhere on the above number, because there is no 'option' to get technical help with a Fibre Phone Adaptor. None of the other 'options' will take me to any technical help. I know I'm not the only person with this problem. Please fix this, as we are vulnerable