Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hackney, City of London, Paddington, Kensington, Merton, City of Westminster, Greater London, Poplar, Hampstead, Harringay, Croydon, Southwark and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
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Andrew Stephens
(@AndyStephens10) reported
from
Bexleyheath, England
@virginmedia I again called you call centre this morning and spoke to a chap called Elaric or that's how it is pronounced he promised to look into my problem and call me back in one hour that was about 10.30am but he has not contacted me.I gave him my mobile and work tele numbers and my email
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia Thanks sorted mums out, trying to sort my new packge out but the customer service is appalling and being a longtime customer means nothing at #virginmedia they are unable to offer me anything. Not impressed at all, especially when the whole family is on #virginmobile 😡
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia There is an IT fault on my account that is stopping you issuing an engineer visit to my property. This is what's causing the main problem your IT dept have not fixed the problem they have known about this since 7th March.
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Francisco González
(@frangz) reported
from
Paddington, England
@virginmedia Yes. To myself. The person in the account left the property many years ago, but the change was never done.
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia No, there is an IT fault on my account which is stopping a call being raised for an engineer to call out. Your IT people were notified 12 days ago and have still not rectified the problem.That is what is causing the whole problem.
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia My aim is to take you to small claims court as you DO NOT respond except on Twitter to them tell me - oh you need to do this on line and some responses take longer than 28days. You are just a poor company with contempt for customers even when we ‘follow’ your requests
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Kung Fu Khinny
(@sunflowersoul_) reported
from
Camden Town, England
Two virgin media dudes came to fix my WiFi last year and I basically had to argue with them to remove their shoes before coming in. I even said u can keep socks on. One straight up just refused. I told him he could stay outside then and he did lmao 😂 so whack
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Andrew Stephens
(@AndyStephens10) reported
from
Bexleyheath, England
@virginmedia So this afternoon I have emailed your CEO Tom Mockridge hopefully he might be able to help! Virgin Media should be ashamed of its Customer service.
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Hadders
(@chelsian) reported
from
Epsom and Ewell District, England
Love this, just called up @virginmedia to tell them I am leaving and they are too busy to take the call!! 🤔 that’s how you keep a customer.
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Stephen Lloyd
(@SteveLloydie) reported
from
Bromley, England
@virginmedia Thank you for reaching out and the outage checker showed no signs of any issues, but clearly there was an issue with your router connectivity - I’m now running a self test to see if anything changes.
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia I reported a fault on my Home Telephone with Virgin Media on 6th March I am still waiting for this to be repaired. Virgin Media are absolutely disgusting for customer service. Don't ever join them!
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Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia Useless info link. It's #virginmedia who are bad here not our internal equipment. We know all this but what are you doing about your #badcustomerservice
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia I messaged your Text Message service this morning and was told 'we are sorry but our IT dept are still looking into fixing this'. When I said they have been looking into this now for 13 days I received NO REPLY! Back that was at 13.17
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia I have gone to your on line complaint form and completed it back in Jan. You are a disgrace of a company as you cannot even be bothered to follow your own rules. I have now complained to Fisac regarding all this.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AMANDEEP
(@AMANTEELUCK) reported
@GameGypsy @virginmedia Omg that’s really bad.
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!
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Big Rick Energy
(@RealRickyWebb) reported
@virginmedia we have had no Internet for 3 hours now. Your site says there are no known issues in my area when there clearly are. PO4 area.
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panama punch
(@sippypool) reported
So why ******** is virgin media not working again Jesus
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stefanie_uvon
(@stefwitnf) reported
@virginmedia Hang on, always use a wire for your WiFi, does that not defeat the purpose of WiFi!! Listen I am not getting what I am paying for 45 quid for speeds of 20mbps. Not right, I should be getting 500mbps. You advised if 3 times in a month you will refund, its been less that 7 days!!
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Zsara
(@Zsaradancer) reported
@virginmedia I didn't get the web chat - the promised chat never happened
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Glen ''Team Moderna'' Neff
(@glenrjneff) reported
@_Spanj_ @virginmedia I just had a 28 hour outage of my home caused by a colorblind @googlefiber tech. He came into the neighborhood to install a new customer and broke two. "Employee of the Month!"
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia I can never get to speak to someone who fully understands me because all your call centres are now sourced overseas.I need a Manager to ring me ASAP please. Not happy whatsoever how I’ve been treated it’s not acceptable to be treated with ill manners 😡
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Bobby Ghayouri
(@bobbyghayouri) reported
Me: @virginmedia your b’band quality is awful. Virgin: Pay £5/month for a booster, it’s your fault. Me: But it’s your service that’s the issue and I’m not getting what I pay for. Virgin: Actually there’s an outage, solution is to pay £5/month for a booster. #poorcustomerservice
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Mark Hayter
(@mrmarkhayter) reported
@virginmedia Meant to be connected on 9th aug but cable is sticking out the ground not connected. Pavement needs digging up. Got told everyday that an engineer is coming on the same day. They never arrive. Just constant lies and I expect I won't be connected on the 9th