1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Virgin Media
  6. ❯
  7. Lambeth, England
Virgin Media

Virgin Media Outage Report in Lambeth, Greater London, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Lambeth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Lambeth, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southwark, London, Croydon, Orpington, Poplar, Ilford, City of London, Hackney, Ashtead, Wembley, Camden Town, Tadworth, Barking, and City of Westminster.

CityProblem TypeReport Time
Hammersmith Internet 3 hours ago
Southwark Internet 4 hours ago
London Internet 6 hours ago
London Internet 7 hours ago
Croydon Total Blackout 8 hours ago
Southwark E-mail 10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:

  • shepherd_1972
    Chris Shepherd (@shepherd_1972) reported from West Molesey, England

    @virginmedia I take it service is up the wall again. !!! Been so temperamental today it been to frustrating. Seriously thinking about leaving again. Worst thing you don’t inform your customers and your service status tool is so crap since it’s always green and working fine

  • stillphone
    Phil Stone (@stillphone) reported from Kensington, England

    If @virginmedia in @British_Airways T5 FirstClass Lounge is as good as it gets then I’ll never be a @virginmedia customer because it’s utter crap!

  • JoshuaHarwood_
    Josh Harwood (@JoshuaHarwood_) reported from Eltham, England

    Dear @virginmedia. Im at home on a Sunday and very hungover. All I want to do is watch @NetflixUK. BUT I CANT BECAUSE THE INTERNET IS DOWN!!

  • peppernpig9
    kim lawrence (@peppernpig9) reported from Croydon, England

    @virginmedia I can not get hold of any customer service teams! I am going to try a shop now but I am so fed up

  • salvatorRosa
    Bob Hawkins (@salvatorRosa) reported from Bromley, England

    Dear @virginmedia we rang repeatedly to complain about the quality of our viewing experience thro’ TiVo when watching through iPlayer the programme stops & we have to restart to get a signal

  • Wendy_Wo_Wo
    Wendy Rochester (@Wendy_Wo_Wo) reported from Southall, England

    Sure @usainbolt would be proud to be associated with such a shabby service! Exactly why I left @virginmedia for their poor customer service & horrendous pricing! 😡

  • shplendid
    Alistair (@shplendid) reported from Merton, England

    I have had the most useless IT support from any company in all of the years I’ve been doing tech. @virginmedia wow. I finally got my connection back after several outages but because it’s now back for now, you won’t elevate the issue. Time to go...

  • JoshuaHarwood_
    Josh Harwood (@JoshuaHarwood_) reported from Eltham, England

    @virginmedia It says no known issues. However, the hub is flashing green. I’ve reset the box twice! Help a boy out please

  • MurrayAlanLee
    DREAMVIEW ESTATES (@MurrayAlanLee) reported from Brentford, England

    @virginmedia They have a record, I called this morning as its lasted the weekend without issue. Compensation was refused. Hence the tweet. It was on an off whole week. Even tried changing a resistor which did not work

  • danjpadgett
    Dan Padgett (@danjpadgett) reported from City of London, England

    @virginmedia probably, no defenitely, the worst customer service I have ever experienced. 4 hrs on the phone over 2 days, transferred unknown number of times and hung up on twice and still no result.

  • KudaLudaLegend1
    Kuda Madzikanda (@KudaLudaLegend1) reported from Poplar, England

    @virginmedia Yes still no service and hardly slept with overnight repairs by Virgin

  • MurrayAlanLee
    DREAMVIEW ESTATES (@MurrayAlanLee) reported from Brentford, England

    @virginmedia very disappointed with recent service in area 21 and no offer of #compensation. We were without service for most of last week often for a full day. Told was our issue turns out was an area outage #misleading . #virginmedia #Broadband #BREAKDOWN

  • MurrayAlanLee
    DREAMVIEW ESTATES (@MurrayAlanLee) reported from Brentford, England

    @virginmedia Hi thanks for the response We reported issue 1st on Monday last week it was intermittent all week 2 or 3 days we had nothing despite engineer visit It corrected itself Friday late pm. We had been told we had an issue but The engineer advised we were affected by a local outage

  • Clairemonique10
    Claire-Monique (@Clairemonique10) reported from Bexleyheath, England

    @virginmedia not impressed that there is no internet or cable and the f.a cup is going to start at 5pm!!! #virginmedia #FACupFinal #internetnotworking #cablenotworking #help #virginmediahelp

  • wheaton_peter
    Peter Wheaton (@wheaton_peter) reported from Bexleyheath, England

    @virginmedia Apparently there is a known issue thanks.....Shame I didnt know of that service earlier I'd not have booted the Cat 🐈😁

  • stevenmeagher
    Steven Meagher (@stevenmeagher) reported from Islington, England

    Genuinely shocked at a phone representative at @virginmedia I ask to speak to the manager and then he hung up. I have had some bad service in my time but that was probably the worst I’ve ever experienced

  • uchiazoro
    adouble (@uchiazoro) reported from Brentford, England

    Virgin media if you don’t fix ur internet in the next hour I will run all the way to where ever u lot work and change ur name to media

  • LauraBeck123
    Laura Beck (@LauraBeck123) reported from Hackney, England

    @SorchaMacKenzie @YodelOnline @virginmedia I had the exactly the same thing with Yodel and Virgin. Appalling customer service.

  • shplendid
    Alistair (@shplendid) reported from Merton, England

    @virginmedia Just gone off again. Truly terrible reliability. I can’t spend so much time ringing you up, checking status, rebooting and replacing routers. Merton is going to be one of he first places in the UK for FTTP. It’s going to be great to have a reliable broadband.

  • chrismsutcliffe
    Chris Sutcliffe (@chrismsutcliffe) reported from Hackney, England

    @laurakaykelly @virginmedia @virginmedia are terrible in every single respect, interacting with them is far and away the worst customer experience I've ever had

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GregManlike
    Manlike_Greg (@GregManlike) reported

    8.39 download speed? @virginmedia you lot are moving mad, that’s 2 days now of going down 🙃

  • SomethinAboutRi
    *** Punch Queen (@SomethinAboutRi) reported

    @oskar5x5 @virginmedia Absolutely ridiculous we can’t call you, we can’t check out status we can’t do anything!!!! So when is the service going to be up and running again

  • billyg2107
    billyg2107 (@billyg2107) reported

    @virginmedia @Kennybackhome Useless pricks its down again for about the 20th time this week

  • rjcurtis
    Jeremy Curtis (@rjcurtis) reported

    @JohnnyFocal @virginmedia Looks like their routing is really broken, I can’t to some site I access just via IP. They are all up via 4G, but show as no routes available on VM. Oh dear.

  • Pippabritton
    Pippa Britton PLY (@Pippabritton) reported

    @virginmedia @Mia6620 If you ring this number they cut you off after 5 rings. If you call the 0800 number they cut you off saying they are busy. How can they have any idea of how many people are affected if you cannot check the service status in any way?

  • birdseyeview73
    Chris Bird (@birdseyeview73) reported

    @virginmedia Broadband has now gone down again and your website is not working to check status so seems to be the same issue we had this morning?

  • dferguson1973
    David Ferguson (@dferguson1973) reported

    @virginmedia services down again? Come on guys.

  • Adam69459003
    Adam (@Adam69459003) reported

    @virginmedia so I receive an email saying how you’re going to up my price and remove benefits such as out of home wifi and that it’s free to cancel until 04/04/23. But I’ve been trying to call since yesterday and get “our team are busy, good bye”. Such a dodgy company.

  • DannyReid1984
    Danny Reid (@DannyReid1984) reported

    @virginmedia down again. Shocking service for so much money. Boring now... might be time to look for another provider. @skytv any deals? @VodafoneUK what's the run speeds of your Wi-Fi?

  • Martynw08
    Martyn wright (@Martynw08) reported

    @virginmedia is your service down? Can't connect to the Internet and your service status and app isn't working Pe19 area