Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Poplar, Camden Town, City of Westminster, Croydon, Hackney, Southall, Hampstead, Paddington, Carshalton, Southwark, Mitcham, Newham, Wembley and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Poplar |
Internet | |
| Camden Town |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Neil Markell
(@tubbytel26) reported
from
Bromley, England
@virginmedia If someone answers? Rather than an automated voice saying they are too busy and hang up.
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Nico Cary
(@nicocary) reported
from
Cobham, England
. @virginmedia any chance you can install fibre line for my buisness that’s now 2 months delayed! 😢 Over 180 emails sent / over 12 hours on support calls going round in circles. You did manage to take payments however for these months of no internet! 🥴 #virginmedia
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻
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fabiano
(@fabparra) reported
from
Brentford, England
@LifeInKilburn My karma at moment is a bad service and a horrible customer service experience from #virginmedia 8 days without internet or staff signals
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Imam Mansoor Clarke
(@mansoor_clarke) reported
from
Wandsworth, England
@virginmedia I have had issues with it on and off continuously since I joined. 99% of the time the checker says nothing is wrong. Is there any way that an engineer can come and check the stability of my connection? Which decides to cut out every couple of days
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia I expect a response immediately. This issue has been going on for a fortnight and your customer service is beyond parody now. WHERE IS THE ENGINEER? WHY AM I STILL WITHOUT WORKABLE INTERNET? Hasn’t stopped you sending me my first bill has it...
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Paul Sexstone
(@pompeypaul72) reported
from
Kingston upon Thames, England
Hey @virginmedia what’s going on with your shambolic service in Surbiton? No internet and no TV, again. Any idea when we might get some stability please?
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Tanvir Siddiqui
(@tanvir_siddiqui) reported
from
Hounslow, England
@virginmedia I have been trying to reach out to call center agent for over 2 weeks now. I was promised from online agent that someone will call me within an hour. That call never came! This is unbelievably poor service!
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Graham Smith 🌹🌹🌹
(@Grmbles) reported
from
Camberwell, England
@virginmedia is there anyone who can help with why my internet has stopped working?
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J Λ M Ξ S
(@jamesglynn) reported
from
Camberwell, England
@hopburnsblack @virginmedia @vmbusiness Is this Peckham-wide? Ours has been down or on/off for three days too
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@virginmedia Don’t waste my time with this response. The online customer services team are bloody useless.
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添柏司 TDP
(@tianbosi) reported
from
Hackney, England
@virginmedia That number had wait times of over an hour. You still haven't compensated me for my 3 day outage last year. Why should I pay 50pct more?
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michele pretty
(@saucyshellybaby) reported
from
Hounslow, England
@virginmedia Do you know what for the amount you offer off of my bill, for loss of service, it would appear you need the money more than me! Sometimes the internet is also affected
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michele pretty
(@saucyshellybaby) reported
from
Hounslow, England
@virginmedia every time we have bad rain, my tv service ALWAYS crashes! Yet you have the cheek to tell me it’s nothing to do with the rain!?!?!? Why do your engineers agree with me then? All the money I pay you for a rubbish service 😡😡😡😡
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia That is not true. We are meant to have the fastest speed at 200 but it rarely goes over 50. The connection is unstable and is throttled at busy times. It cuts out and is unreliable plus it is impossible to get hold of support. Shameful and shambolic.
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davidjpoole
(@davidjpoole1) reported
from
Richmond, England
@virginmedia my Wi-fi sucks! The service has been iffy all weekend in Teddington really truly poor service. You need to sort it out.
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Ryan Desai
(@ryandesai) reported
from
Wandsworth, England
@LauraKwong @virginmedia Please actually sort out the service in SW12 @virginmedia. Barely managed to string an hour of connectivity together the last two days. Unacceptable service when we’re all trying to work from home.
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michele pretty
(@saucyshellybaby) reported
from
Hounslow, England
@virginmedia When it is heavy rain, yes it does cause a problem. On the app the fault is still being fixed and has been like this since Friday. If it is not fixed, can you tell me how much I can expect off of my bill?
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Camden Town, England
@virginmedia You probably do not get we are in a pandemic and need to be working from home?!?! We’re having issues that are work-related due to your negligence as a provider. We’ve called again and we’re promised the issue would be fixed by tomorrow. Just like last time. LIARS. Refund us all!
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@fabsod @virginmedia Disgusting customer services 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ali
(@Malloyal) reported
@xx_jillyg_xx @virginmedia I'm not asking for miracles I want my mothers phone line fixed so her emergency care alarm works if she has a fall or some other issue. It's a Welfare escalation in line with their own policies!
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Nadia Meem
(@Nadia__xxx) reported
@virginmedia 2/2 have been regularly turning it on and off to try and get it back to our normal speeds, works for a short while and then starts to go very slow again. have had such a poor experience with VM so far. We have tried all the tips given online and they are only temporary solutions!
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sky
(@justdovely_) reported
@virginmedia internets been down best part of 2 days in SE10
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tracey bennett
(@traceybenntt) reported
@virginmedia... So the hole outside my house is getting bigger, you have responded to my tweets but not actually done anything to fix🙄. Can you please advise the plan and a number to contact should there accident.
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Nadia Meem
(@Nadia__xxx) reported
@virginmedia 5G network keeps dropping / it is not usable. We are constantly put on 2G automatically but this is rubbish for streaming. We are not getting the speed that we are meant to be getting (350mbs) it's usually less than 150 even when we are close to the router. 1/2
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Suzanne Stewart
(@suzanne_s178) reported
@virginmedia can you please update on the network outage in SE1? I have phoned and the line went dead. This is ridiculous- the estimated time for it to be fixed was originally yesterday at 12:50 and now it’s today 21:00! Shocking
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Fede Rilli 🇮🇹🇬🇧🇪🇺
(@federilli) reported
@virginmedia I’m thinking of terminating any other Virgin service including never fly VA again because your services are so ****
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Mike Morris
(@Mikem9693) reported
@virginmedia absolute joke. No internet since yesterday and the expected fix time has moved from 13:05 on 15th to 09:05 today and now to 21:00. Also not text updates about this despite signing up for them.
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Neil Roarty
(@neilroarty) reported
Can someone recommend me a wifi signal booster? Seem to have areas of my house that don’t get a proper signal. Using @virginmedia broadband. (Not sure if that makes a difference for comparability issues). Under £100 ideally.
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Paul Roberts
(@CamelRoberts) reported
Yet more appalling service and customer relations from @virginmedia 2 days without TV and internet and not a jot of sympathy or help. Do your job Virgin Media because we can’t do ours while you continue your pathetic “repairs”. Disgraceful company.