Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, Harringay, London, Croydon, Southwark, Southall, Hounslow, Hackney, Bexleyheath, Paddington, Poplar, Ilford, City of Westminster, Leatherhead and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Total Blackout | |
| Southwark |
Total Blackout | |
| Islington |
Wi-fi | |
| Harringay |
Internet | |
| London |
Internet | |
| Croydon |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Richard Heasman
(@H33ZE) reported
from
Merton, England
@virginmedia Broadband in SM4 area has been down today since around midday and went down yesterday afternoon too. Actually saw a Virgin Media engineer on our road on a green box and he advised that it was all working again. Service status also currently advises no issue!!
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia hi I reported an issue on sunday & an engineer booked for today who has not shown up. I have hardly any programmes & rebooted box numerous times.I am now unable to get through on the phone as message is saying there is an issue but my service update says no issues
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?
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Abu Siddiki
(@ABSiddiki) reported
from
London, England
@virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)
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MarshmallowMedia
(@eatcheeselouise) reported
from
Camden Town, England
@virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia Hi yes now I have it says there are issues… no timescale given though
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia Yes I have it shows no issue. Yet when i call it says there is. Why can you never speak to anyone at Virgin? 90% of channels show W02 error message
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Del 🌈
(@derrickca) reported
from
Croydon, England
@virginmedia Having had a quick read of the forum it looks like it’s a common problem. Several call outs happened without results.
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network
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JS Chamberlain
(@jj_jacq) reported
from
Bromley, England
@virginmedia please help- our ntlworld emails have stopped working - saying pw is incorrect. Only solution is to access my account on virgin media but stopped using them for broadband a while ago. How can we change the pw for email?
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
@MTB_Flyer @drewsonix @virginmedia Exactly. They are selling a service that they know they cannot support. And there is no one who can do anything about this. They have an army of hounds protecting them.
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
Less than two weeks on from having to wait a week to get my wifi back up & running, here we are again. No service (Battersea) and 4 days wait for an engineer @virginmedia I deserve to be compensated. This is ridiculous and unworkable. #virginmedia
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Dom O'Riley
(@domoriley) reported
from
Esher, England
@virginmedia And would you believe it @virginmedia you sent me a text to say engineering would be here todayto fix and haven’t even turned up after calling me to say buoy would as well
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Caz_Bolt
(@Caz_Candiboots) reported
from
Bromley, England
@virginmedia Vodafone said they wanted proof of my mother inlaw illness and see if it's right for THEM to cancel her contract... She has late stage vascular dementia, half of the time she can't remember where she is let alone where her old blackberry is.
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Derek
(@derekxgl) reported
from
Kingston upon Thames, England
@virginmedia any broadband issue in New Malden area? Unusable in last half an hour or so. I am using physical cable connection.
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
@1Drubsy @virginmedia I have already filed a monitoring request for @virginmedia with Ofcom and submitted a complaint with CISAS. I had enough of them. They must face the consequences of their actions and I will not stop until this is done.
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia I will again but i get the recorded message. Thank you for trying to help.
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🙌 N E I L 🙌
(@Neilz1) reported
from
Brentford, England
@virginmedia We have had no phone service for 4 days in the NW9 area are you able to see if engineers will be fixing this issue urgently?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Wright
(@Mr_PaintPots) reported
@virginmedia Afraid your link just takes me round in circles with no way of reporting my issue to anyone - solid red light on Hub 3 router, not caused by overheat. How to resolve, thanks?
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N31l 🔰
(@MUFC9908) reported
You know that question “if there was one bit of advice you’d give your 18 year old self, what would it be”? For me it would be “when the time comes DO NOT sign up with @virginmedia”. People take heed, you’ve been warned. Worst company ever for customer service.
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The Korova Milkbar
(@FishInky) reported
@virginmedia So I'm guessing the length and breadth of your help was: For me to contact customer services again? Or repeat the 2hr conversation we've had already on the Virgin forum? Hoping this isn't the case.
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Lisa Chilton
(@cheekychilton) reported
@virginmedia I’ve tried over the past 6 weeks to get through today has been a joke! I need to cancel my account but can’t speak to anyone I’ve tried early morning and just before close!
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Adam Hargreaves
(@AdamHargreaves5) reported
@virginmedia As a VM customer trying (very hard!) to do a VM trade up, shouldn't VM be sorting this out?
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SMUDGE
(@Smudgers2020) reported
@virginmedia Cant get through , heard a friend being charged cancellation fees for not even cancelling , !! Absolute shocking customer service !!! Best way to get through is just cancel your direct debit !!
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JSunMitchell
(@JSunMitchell1) reported
@virginmedia My virgin broadband is cutting out and resetting itself over 50times a day now!!! Im paying 50plus quid a month and they are upping my bill an extra 3.50 and month and for what!? This is no exception for this...if this problem isn't solved soon...im canceling my virgin full stop!
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Katie Dale
(@ktdale) reported
Been on hold to virgin media for an hour and half... Finally get though to someone and they put the phone down. Probably because they know im leaving due to the awful service @virginmedia
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ITFC ⚽️ Josh ⚽️
(@Josh_Cascada) reported
@virginmedia How do I activate my new sim card?? Put sim card in old iPhone xs (Was on o2) today about 3.30ish still no service turned phone on an off few times. is there anything I need to do? or dose it take 24 hours?
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Jo Agyeman
(@JoAgyeman) reported
@virginmedia i want to cancel my subscription but cant get hold of anyone on the phone. The line says ‘your might want to call back later, Goodbye’. How can I cancel please?