Virgin Media Outage Report in Lambeth, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hammersmith, Ilford, Wembley, Camden Town, Croydon, Hackney, City of London, Islington, Tower Hamlets, City of Westminster, Sutton, Newham and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Ian Gambier
(@iangambier) reported
from
Hackney, England
@Data_Thug @virginmedia EE are quite good in the sense that i have never had to plot their cruel and viscious death x
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Leo Vher Gamboa
(@LeovherGamboa) reported
from
Camberwell, England
@KirstyCM @virginmedia OMG, it’s the worse. I had an issue since October still haven’t been resolved until now and they are still charging me. Spent 60mins on phone 10x trying to resolve they pass you about or cancel call after being put on hold. Disgusting service. Just cancelled the Direct Debit
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Giuseppe Sollazzo
(@puntofisso) reported
from
Islington, England
@issyl0 @virginmedia If they don't trust their own process, they should give options to do otherwise. Especially considering they forced us to pay for 6 months of no service as we're moving to an area they don't serve.
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Dave CPFC
(@davedpalace) reported
from
Sutton, England
@virginmedia no TV signal in SM1 area.
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia very poor customer service from you again. Customers do not liked to be lied to and definitely hate being ignored.
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia could you DM a direct number so I can discuss the appalling internet service you’re providing... £106 pm I expect more than we’re getting
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Mr Jones THFC
(@Mister_J0nes) reported
from
Ilford, England
@gary_macdonald2 @virginmedia @BTSportBoxing We've got the same problem here 😡
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liz mcdonnell
(@lizmcdonnell1) reported
from
Wandsworth, England
@virginmedia can you please tell me why thete is no broadband or t v service in Sw17 8dy area !!!
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Leo Vher Gamboa
(@LeovherGamboa) reported
from
Camberwell, England
No to Virgin Media, better service somewhere else #novirginmedia #badservice #cancelservice
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David Webb
(@craftybeards) reported
from
Kingston upon Thames, England
@virginmedia Yup looks like the whole system has gone down. Just as the rugby started! Thanks @virginmedia talk about ruining a Sunday afternoon.
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HoodyStealer
(@CrisSarfLDN) reported
from
Lambeth, England
@virginmedia I want someone who speaks proper English and has more brain cells that a goldfish to respond to my complaints ongoing from Dec 2019. I don’t appreciate being fobbed off multiple time’s and then hung up on. I pay for service I’m not getting. It’s daylight robbery
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Anna Maslowicz
(@annamazz) reported
from
Kingston upon Thames, England
@virginmedia Yes a fault yet again!!! Absolutely no service at all .... no WiFi / TV or home phone
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia Seriously considering terminating my contract the WiFi is terrible no amount of boosters you offer to send work .... frankly I feel you’re just fobbing us off
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Stefan Rance
(@BeaverWatcher) reported
from
Richmond, England
Yo @virginmedia no tv in tw12. Looks like you have another fairly widespread issue as #virginmedia is trending once again. A quick fix would be appreciated. Missing the #rugby and dont want to miss #DoctorWho later. You will be in trouble for that!
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James Louis Kelley
(@jameslkelley) reported
from
City of London, England
Most painful #CustomerService phone call goes to @virginmedia. Tries to help with reducing my bill by offering Sky Sports and Cinema. Calls me 5 times and then starts by saying it isn’t a good time for him to talk to me...
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia would love to watch this but you cannot provide the service that we pay for.
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DickDunford
(@DickDunford) reported
from
Kingston upon Thames, England
@virginmedia c’mon this is poor service. Can’t sign in, can’t call you, can’t watch TV, this can’t go on
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia TV not working and when I call you say everyone is busy and call later. What kind of shocking service is this.
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DickDunford
(@DickDunford) reported
from
Kingston upon Thames, England
@virginmedia @beck9965 No TV and your service says there’s no issue. Can’t access app, desktop and you don’t answer the phone. Poor.
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Frances Reilly
(@FrancesOfficial) reported
from
Ilford, England
3rd time in 11 days my land line has broken. @virginmedia 2 engineers a week apart apparently fixed it. Today not working again. Not good enough virgin. It is essential that I have a land line!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Russell
(@RussWake81) reported
@virginmedia been on hold for 1.5hrs now trying to talk to customer service about sorting out my package.
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MissP
(@NevisAvenger) reported
@virginmedia it seems your customer service is just as slow as your internet. Been waiting to speak to someone for the past 40mins. Been on the phone for over an hour! Not a happy customer.
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Paul Cooke
(@paulpcooke) reported
@virginmedia It came through as a text message to my step-son's phone and seems to come from the number he gets his Virgin messages. It seemed iffy to me. There shouldnt be any issues with the payment
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JF9♠️
(@TheBobbyEra) reported
I’m confident @virginmedia goes down for no reason more then salah tbh
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Jamie Dawson
(@JamieDawson89) reported
@virginmedia broadband is ****, doesn't reach upstairs in my house, as if I live in a mansion, told its a problem during a 40 minute call this afternoon, after waiting 25 mins for them to pick up, told I will get a call from their tech team within 4 hours and still not heard
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*
(@beaq__) reported
@virginmedia says theres no known issues but 3/8 of the people im talking are having 10-60 percent packet loss
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Jason (lanzi)
(@JasonLanns) reported
@disk_01 @RichieZuLuBatch @virginmedia I have that ugly looking booster working downstairs in the conservatory but it’s upstairs we’re struggling. I’m sure since my BB was upgraded to the 500gb or whatever it’s been **** upstairs
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Patricia O'Hara
(@PatriciaOHara12) reported
@virginmedia Yes an engineer attended for a different reason and he told me what he had found and to keep my eye on the phone bill. Low and behold a charge appeared and customer service also saw that the line was crossed with another number.
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gem
(@gem1896) reported
@virginmedia #virginmedia your customer service team are useless just like your WiFi and tv. I’m sick of paying for a service that doesn’t work.
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Angela Smith
(@xoangelarunsxo) reported
*SCAM ALERT* Today I had a phonecall supposedly from @virginmedia saying my wifi had been compromised & they wanted me to download teamviewer QS app. This app allows them access to your phone & in turn, access to everything you look at ie. banking etc DONT BE FOOLED. HANG UP!!!!