Virgin Media Outage Report in Lambeth, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Southwark, Croydon, London, Newham, Hammersmith, Tower Hamlets, City of Westminster, Islington, City of London, Poplar, Leatherhead, Southall, Orpington and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| Southwark |
Internet | |
| Croydon |
Total Blackout | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
-
CD 🌸
(@channa_2012) reported
from
Hackney, England
@funkyfairy78 @virginmedia They will owe me a refund in September and I’ll make sure I get it 👆🏼 They’ve been messing me around for so long with their rubbish service, I should’ve cancelled months ago! #virginmedia
-
Becky Dell
(@beckylucydell) reported
from
London, England
@virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩
-
Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia worst customer services I've ever dealt with. They make it hard to complain then lied to me twice deliberately and closed the complaint before it was resolved. Don't trust them!
-
CD 🌸
(@channa_2012) reported
from
Hackney, England
@virginmedia Called back, held for another 15mins, was finally put through to the correct dept & have cancelled. I just want to say how rude the agent turned when I declined the offer to stay, & once it was all done he just cut the call off. Glad I made the right decision #virginmedia
-
Paul Dart
(@Enfield67) reported
from
Ilford, England
@virginmedia We’ve got through and the customer service man was very rude
-
Bethany want
(@BethanyWant) reported
from
Bromley, England
@virginmedia It is only effecting one room in the house. On all devices. I have checked my area and there are no known issues
-
Mark Gould
(@yiddo71) reported
from
City of London, England
@virginmedia you have the worst mobile customer service in the world absolute disgrace #ripoff #con #virginmedia #virginmobileuk
-
Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Hounslow, England
@virginmedia your online customer service intro is shocking. Frustrating and awkward. Such a big company should have a better phone service.
-
Wilder Fulford
(@wilderfulford) reported
from
Kensington, England
@virginmedia @virginbroadband. You have failed to fix the failings of your fibre optic so-called broadband in W11 for months. We are going back to BT as soon as we can.
-
Bobby Harding
(@bobby_harding_) reported
from
London, England
@virginmedia Hi ALG, thanks for the reply, it’s greatly appreciated😊 After a long call with Yodel we’ve found out there was a system error resulting in them having to return to the depot & they will attempt to deliver today. Nevertheless, the problem has been the lack of communication to us.
-
Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@MoneyTelegraph another @virginmedia fiasco! 🤨 Been going on for over a year, just checks mums messages. Internet constantly going down!
-
Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@virginmedia Hi, the internet doesn't work full stop. It stops but the white light still shows in the box. She needs an engineer please
-
potentialproductionzmusic
(@potentialprodz) reported
from
Hackney, England
7 days time to no more bad service, disrupted TV and broadband service of Virgin Media. I'm saving myself £600 plus increased prices annually. So downsizing technology and reducing carbon footprint = 1 fone, mobile data and 1 computer. Will only have what I use! TV is next. Yay
-
Bobby Harding
(@bobby_harding_) reported
from
London, England
I have just received the most atrocious customer service from @virginmedia ! WiFi was supposed to be here two days ago because it was signed for at the wrong address & I’ve just been told by a supervisor that there’s nothing they could do, thanked me for my time. Then hung up!😡
-
Bethany want
(@BethanyWant) reported
from
Bromley, England
@virginmedia It keeps going down on all devices now.
-
Matthew Thistleton
(@ThistletonM) reported
from
Ilford, England
@virginmedia Thank you for your response, the TV connection is still often very slow or (having just come home from work) currently not connecting to Netflix or catch up (error NW-2-5)
-
CD 🌸
(@channa_2012) reported
from
Hackney, England
I just listened to your fuzzy hold music for 18 minutes @virginmedia, went through the same security Q’s multiple times, only for the phone to cut off as I explained my issue. I JUST WANT TO CANCEL MY BROADBAND!!!!! Can someone call me back to do this please
-
Gemma Sargeant
(@Gemsy8382) reported
from
London, England
Unbelievable! My mums internet service is having problems. The call centre seem unable to deal with this. This has been going on for months. I'm still on hold. If it's not sorted today you're losing a customer @virginmedia
-
Madhan
(@followcbv) reported
from
Richmond, England
@virginmedia Indeed that is the problem
-
Georgia Mumby
(@georgiamumbles) reported
from
Camden Town, England
@virginmedia That leads me to just our conversation history. I’ve done all the hub checks according to your website and it’s still not working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Graeme Thompson
(@graeme_0273) reported
@virginmedia You're missing my point. My password works just fine. I can use it to access the My Account section without issue. Why should I have to reset my password to access webmail again? This isn't the first time this has happened.
-
Handcrafted Books by Sue Day
(@BooksBySueDay) reported
@virginmedia Thank you for replying. I have tried calling that number without success and the forums are full of the same issue. I would like a ticket raised and my account unlocked please.
-
Mad_Hatter
(@MadHatt55379249) reported
@virginmedia Thank you for this but I do not have faith in the compliant process or the company. The experience with @virginmedia has been an awful experience filled with rude staff and a poor service. As a big corporate company I expected better. @SkyUK were a much better company!
-
Sellers
(@Sellers84869740) reported
@virginmedia Yes. But YOU should be able to a.) Update your own status checker to reflect whether or not a fault or repair is occurring b.) Be able to check & respond to a query on Twitter with an update. Since your own status checker doesn't work, you're in the same boat as your customers.
-
Tom_Chapell
(@Thomas_Chapell) reported
@virginmedia You're not sorry, you don't care. And that's the problem. You conveniently leave out in the T&C's the requirement by Virgin to PROVIDE the service. Not even talking about strength of connection here, there simply is no connection!!
-
Charles Byrne
(@Charles86867802) reported
@virginmedia No. No problem with service status. My equipment checked and all working fine. Just forbidden and not allowed to have email access - even after paying the ransom of changing my password during two hours of calls to your It and now Customer Service.
-
Pritesh 💙
(@pritesh___) reported
@virginmedia No it's got no wifi signal at all just wired
-
GoKartMozart
(@jamesmullan) reported
Really experiencing the worst service I've ever had from @virginmedia @VirginMediaCorp I really thought they had got better but I'm in week three of service dropouts :-( each week we start the whole process again
-
Karen W
(@karen_d22) reported
@virginmedia Not a cable customer and have tried to access email on different devices.
-
Peterdavidopoku
(@peterdavidopoku) reported
@virginmedia How will he fix the issues though? If it's not the kit? Does that mean I will be offline even longer because it's not the kit? Why does virgin media keep sending me texts saying everything is fine and yet I have no services?