Virgin Media

Virgin Media Outage Report in Lambeth, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lambeth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lambeth, Greater London, England 01/18/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lambeth, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Bromley, Croydon, Hackney, London, Beckenham, Bexleyheath, Wembley, Camden Town, Poplar, Harringay, Fulham, City of Westminster, Waltham Forest and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith TV
United KingdomBromley Phone
United KingdomCroydon Wi-fi
United KingdomHammersmith Internet
United KingdomHammersmith Wi-fi
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @daveberry_tweet @absoluteradio @leonagraham sorry! never going to #letitgo with @virginmedia no Wi-fi since 9am last Thursday until 6am this morning. Very unhappy #SWLondon

  • fitzy45 Bev Fitzsimons (@fitzy45) reported from Merton, England

    After 4 days without broadband, TV and phone what is particularly vexing is the ‘no known problems’ message on the @virginmedia website. The communications about what has been going on has been shocking

  • JonGardner_gb Jon Gardner (@JonGardner_gb) reported from Richmond, England

    @____________jkg @harerik @virginmedia You have a backup hub that you can route traffic too if one is down. In a business environment this is standard practice. If Virgin want to just be a home TV provider, fine. But if they want to sell services to schools, other public services and business things need to change.

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @virginmedia any news on KT3 internet/tv issues, day 4 now of nothing and it’s Christmas

  • glenwil glen william pratt (@glenwil) reported from Poplar, England

    @virginmedia shocking customer service and shocking logistics - internet down over Christmas Eve, Christmas Day, Boxing Day . Time to leave this poorly driven ‘tech’ company. The level of communication for a communications provider is appalling for this day and age.

  • PBCFC Paul Barnett (@PBCFC) reported from Richmond, England

    @thistle5460 @virginmedia WTF is soccer.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @harryhpalmer @virginmedia @IggyPop We’re watching through iPlayer and casting onto TV. Pain when it buffers though. @virginmedia better get their act together tomorrow as it says on the website we’ve had service since 5pm today and nothing is working.

  • davidgberry David Berry (@davidgberry) reported from Bexleyheath, England

    Round my parents, @virginmedia - sky red button not working.

  • letsbhavinu H-Town (@letsbhavinu) reported from Hackney, England

    I would like to let @virginmedia know that your service is the WORST its been. There are ALWAYS issues. Never any answers either, just excuses. I've had enough

  • thistle5460 Billy Martin (@thistle5460) reported from Richmond, England

    @jonslinn @virginmedia That’s what a decent red costs down t’pub I’ve had to purchase thirty two since Thursday to cope

  • tigerbeanmedia Sarah McKenna-Ayres (@tigerbeanmedia) reported from Richmond, England

    Thank god @virginmedia have fixed the internet/cable issue that has been dragging on for days! I have been having to use my hands to turn lights on and off in the house for days!😂😂#nightmare #firstworldproblems

  • YvonneM28 Yvonne M (@YvonneM28) reported from Bexleyheath, England

    Watching @MillwallFC on the #skyredbutton bia #virginmedia is like watching a quickstep on #StrictlyComeDancing . Slow, slow, quick quick, slow. Sound off now. Not sure how much more of this I can take

  • tigerbeanmedia Sarah McKenna-Ayres (@tigerbeanmedia) reported from Richmond, England

    Thank god @virginmedia have fixed the internet/cable issue that has been dragging on for days! I have been having to use my hands to turn lights on and off in the house! #nightmare

  • chrissmithvivi Chris Smith (@chrissmithvivi) reported from Merton, England

    @virginmedia Yeh... Mine is still down

  • RussShaw1 Russ Shaw (@RussShaw1) reported from Hammersmith, England

    @GavinJPoole @virginmedia I have been following your service nightmare with @virginmedia - I thought these experiences with them were a thing of the past, but clearly not!

  • YvonneM28 Yvonne M (@YvonneM28) reported from Bexleyheath, England

    @MillwallDolbs2 @virginmedia @SkyFootball Agreed. It was absokutely awful. I ended up turning the sound off but the stuttering picture made me feel queezy. Not happy

  • sladey66 It’s only curly at the front ✋🏻 (@sladey66) reported from Camberwell, England

    @virginmedia Yes. Someone from our street reports a broken box at least once every three months

  • stephnimmo Was this in the plan 🦋 (@stephnimmo) reported from Merton, England

    We have internet, thank you to the engineers who fixes it but @virginmedia need to take a long hard look at how they managed this, poor poor communication , o-one monitoring SM over the weekend, a classic lesson in failing in crisis management and customer care

  • planesimpletra1 PlaneSimple (@planesimpletra1) reported from Richmond, England

    Still no TV, phone or internet in TW11 since Thursday morning. Their website is showing no known issues in the area! What an incompetent and disgraceful company @virginmedia

  • GavinJPoole Gavin Poole (@GavinJPoole) reported from Merton, England

    @virginmedia Ok, thanks, we had service this am but when the portal@shows three greens and a good device it should be updated to at least amber.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PolH1966 Pauline Hancock (@PolH1966) reported from Derbyshire, England

    @virginmedia Customer Loyalty!! None! 25 years continuous service. Can't get my name right. Retention team ignorant and useless. My bill went up from £25 to £28.50 and the BEST they can do to keep me is £39!!!!!! What a Joke. Bye Bye Virgin. You've lost the plot!!!!

  • ov_ahmed Ovais Ahmed (@ov_ahmed) reported from Luton, England

    I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice

  • TayCydney Taylor Morris (@TayCydney) reported from Southampton, England

    I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.

  • SalfordHydro Dr Neil Entwistle (@SalfordHydro) reported from Salford, England

    Hi @virginmedia, I’ve moved house & your website confirmed I can have your services however when the installer came he said we need to get the local neighbours to use “cable my street” on internet. However we can’t because your website says we have it. Catch 22! Help please.

  • John_B58 John B (+) (@John_B58) reported from Warrington, England

    @virginmedia 6pm is what you always seem to say, it’s lazy customer service and not very helpful at all to your current customers.

  • John_B58 John B (+) (@John_B58) reported from Warrington, England

    @virginmedia My service hasn’t been down for days, it’s concerning that you don’t know that and so hardly surprising you can’t say when it’ll be back!

  • _DebDeb_ Deb Deb (@_DebDeb_) reported from Wigan, England

    @virginmedia wow called up to cancel and the guy says I’ve successfully cancelled and then hangs up!!! Thank god I’ve decided not to go with you!

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    @virginmedia They found nothing and hung up on me. I don't think my opinion of a company has ever been changed so much as you guys have over the last few months. Submitted another complaint as I have to work to pay for your awful service

  • CarlitosGirl Gail (GiGi) Frampton (@CarlitosGirl) reported from Oldham, England

    @virginmedia It's pretty much a long story so would be better to talk. New customer on the pay nothing for 3 months deal. My dad was taken seriously ill and given a month to live. I asked to cancel in cooling off period. Emailed, tried to call. Spoke to Rashid the guy on my doorstep. Nothing.

  • ImzyyR Imran R (@ImzyyR) reported from Harrow Weald, England

    @richardbranson Dear Sir, your customer services @virginmedia are very poor. Getting passed from team to team with nobody taking responsibility for your errors. It’s left me out of pocket. Regret moving to @virginmedia!!!