Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Waltham Forest, Hackney, Croydon, Newham, City of London, Hammersmith, Southwark, Ilford, Paddington, Hounslow, Bromley, Hampstead, City of Westminster and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Waltham Forest |
||
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Kathryn Hedrick
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia Thank you, it made a difference however it has still been cutting out at times. I had checked the service status and there were no known issues reported however I wanted to double check with you.
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Chris
(@chrispylang) reported
from
Hackney, England
@virginmedia hi hope you can help me as i can not find what inneed to ask you on you contact options. I already have virgin media tv and broadband installed in my house but i want to change the position of the connection points or add a room please get back to me
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Nese Ceren
(@NeseCeren) reported
from
Camden Town, England
@virginmedia And I love (!) how you still say “if” I qualify for compensation... we have no internet since tuesday.. The issue is known. Your colleague mentioned “an intermittent loss” and suggested I should reboot every 2 hours and hope that I’m connected for minutes in btw.
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Liam Yulhanson
(@LiamYulhanson) reported
from
Islington, England
@virginmedia so after trying to cancel my account with you guys ... being put on hold for over 40 mins the woman hangs up at 9pm and your closed !!! I’m actually so happy im leaving now ! **** this #virginmedia
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia I know the status of the service.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service
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Kathryn Hedrick
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia No sorry, it's not possible. As I said it's fine now, but I just wanted to check if there were any issues that hadn't been listed on the service status page. I wfh so if there is something known I wanted to make my employer aware that connection might drop intermittently.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia Nope but your call centre and engineers told me that a ‘laser part’ needs replacing in Earl’s Court square sw5. They also said 500 homes are affected. Can’t tell me when it will be fixed. Problem ongoing for 3 weeks @ofcom
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william benstock
(@will6310) reported
from
East Ham, England
@virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
@virginmedia Its just a consistently bad customer experience across mobile, TV and broadband. You CSR tools are archaic and your teams aren't suffucuently trained or empowered. The Virgin way died years ago.
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Alan R Newton (the online version)
(@AlanRNewton) reported
from
Camden Town, England
@virginmedia Wireless and before I get the next question, we all use Macs so we have to borrow cables / adapters to check a wired connection but whenever we do that, would you believe, there’s no issues on those days!
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Nese Ceren
(@NeseCeren) reported
from
Camden Town, England
@virginmedia Thank u 4 quick response. customer services are aware of the issues. Today I called again for compensation, as I’m spending so much money daily to use mobile & other data. I’ve been forwarded a link to register fault (that is known in postcode area) yet web says no known issues.
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Alan R Newton (the online version)
(@AlanRNewton) reported
from
Camden Town, England
@virginmedia I’ve been checking peridoically over the last fortnight when the service gets really bad and there haven’t been any known issues. I’ve just checked again and none.
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EU
(@NeilRAndrews) reported
from
Islington, England
@virginmedia no telephone service here, please advise. Central London
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✨ jannette
(@JannetteMunroM) reported
from
Islington, England
@JayLatif @virginmedia That’s very frustrating I have so many issues with them because a lady on the phone messed up. Misled into a contract, told me channels were on my package and they weren’t. I hope you sort your problem. 😞😞
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia We’ve had no broadband for more than a week, there won’t be any for at least another week. The whole street is down, the whole street is looking at leaving.
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@mediaczar @virginmedia None of the reviews include reliability, because that’s the most difficult thing to measure from outside and no one releases their figures. It’s the worst thing that’s ever happened in the world. Ever.
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
@jackthorne @genevievebarr @BBCScotland Hello @virginmedia NOW your service is bad and your programme guide is totally wrong. Good job I knew #TheAccident was really what was on at 9pm.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ois#8n U¥*2bh Eachach
(@UibhEachach) reported
@virginmedia It's not working properly. Have tried all suggestions found on website. It needs to be replaced. If someone in customer care could answer the phone they could sort it out.
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Douglas Boyle
(@bro8ros) reported
@virginmedia I am running a business and my phone lines have been down all day. I've been on to help for 6 hours so far and absolutely useless. Keep going from dept to dept and nobody wants to take responsibility. This is a disaster and your customer service is horrendous.
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Rand
(@Raz625772) reported
@virginmedia Your forums are useless just like your customer service. Other companies engage on DMs but you clearly can’t be bothered
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Tate Roberts
(@TateRoberts14) reported
@LetsDrewThisTV @virginmedia I used to have them too and had identical issues, if ur looking to switch I've had 0 issues with BT so far :) @LetsDrewThisTV
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Michael Phillips
(@Ellpeegram) reported
@virginmedia Can’t login to my online account, won’t recognise my username or password. I’d appreciate if someone called me. THIS IS MORE THAN FRUSTRATING, haven’t had a functioning line/network since Thursday, I’ve spent £35 calling that expensive number from other lines
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John Lawrence
(@Jayemel68) reported
@virginmedia I will. But if that doesn't work I'll get in touch with Sky. Will try now. But I'm wasting too much time with this. I'll try now and let you know how I get on
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⭐️Steve Botham
(@_SteveBotham) reported
@virginmedia I am however still dismayed at the level of your service. Service dropping out is not acceptable for a cloud based business.
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Michael Phillips
(@Ellpeegram) reported
@virginmedia You have not been able to help me in anyway. THE ONLINE ACCOUNT LOGIN & CREATION user journey IS ASKING FOR AREA NUMBER AND I DOnt KNOW WHAT THAT IS, I’m a mobile customer, not home phone. This is terrible service from @virginmedia
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Hiral Patel
(@HiralPa79141488) reported
@virginmedia Iv raised a number of long issues and you closed it with you have provided technical advice. Craziness. I have contacted @virginmedia about 50 times in the last few weeks. Gotten nowhere and today my internets cut again. Il be reporting you to cisas now.
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Vin Khokhrai
(@vkhokhrai) reported
@virginmedia I just keep having the same conversations with every agent with no luck. I am paying for a service that is not really working for me. I would appreciate if you can get someone over to rectify the issues for me! 2/2