Virgin Media

Virgin Media Outage Report in Lambeth, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lambeth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lambeth, Greater London, England 01/14/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lambeth, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Wembley, Fulham, Merton, Hammersmith, Hackney, City of London, Croydon, Ashtead, Southwark, Wandsworth, Camden Town, Kingston upon Thames, Ilford and Islington.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomWembley Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:

  • Flissej Fliss James (@Flissej) reported from London, England

    @virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.

  • jonnytbonewils Jonny (@jonnytbonewils) reported from Camberwell, England

    @virginmedia enough is enough. Broadband in the Nunhead/ Peckham are has been useless for nigh on@a year. We were promised big improvements in Sept that never came. We now re-boot 2 to 3 times a day. Had enough of your suggestions that never work. Please arrange an engineer ASAP

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia internet in IG2 area gone again, it’s like blinking of the eyes, keep going off for a few seconds and them back on, so browsing is ok, but streaming a nightmare, please help

  • Mandyped1007 Mandy (@Mandyped1007) reported from Bromley, England

    @virginmedia my parents are still awaiting a password so they can call to cancel something your rude representative forced them in to!

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    Truly @virginmedia must have the worst customer service. Still hassling me for something they came in person to collect yesterday! #seriouslyhopeless #canttrustaword

  • alicebees1 Alice (@alicebees1) reported from Esher, England

    @virginmedia Hi! Our WiFi is constantly dropping out and not working even when the lights on the box look fine. And it can’t even reach around the whole house and it’s definitely not a big house! Is there any way you could sort it out as it has been a problem for a while. Thanks.

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia router says access denied for internet connection and I’m without broadband service.

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @virginmedia Well - what a surprise. No contact after 48hrs which I believe is part of your resolution criteria. Don’t know how else I can move a complaint through this process when I am ignored!!! A court letter will no doubt wake someone up there 😊👏👏🤭

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    @virginmedia Your telephone service claimed it was a general outage in my postcode between 2am and 2pm. I was up at 5am to take a call. I couldn’t take that call bcos I didn’t have a working tv/phone/broadband connection. No warning. No explanation.

  • dhall1ootball Darren Hall (@dhall1ootball) reported from Biggin Hill, England

    @virginmedia @macsean14 Are you actually for real, hes told you about his lengthy problems and how long he’s been on the phone to get through and you pass him off with another dial up so he can ‘waste’ more of his family time to call you numpties back #shockingcustomerservice #watchdog #virginmedia

  • Sergios_13 Sergio (@Sergios_13) reported from Paddington, England

    @virginmedia Hi, thanks for your reply. We keep having the same problems with connection over and over. For the last months, I have called at least 3-4 times / the calls are charged. I expected from your side to offer services to inspect the connection and router. Thank you

  • dipakmoh Deepak Mohan (@dipakmoh) reported from Croydon, England

    Wish you can apply same passion at @virginmedia . @ItsAdditti has been tweeting about the appealing service she is receiving from your company

  • chrishampson Chris Hampson (@chrishampson) reported from Richmond, England

    @virginmedia is down. Area 3. Please fix ASAP.

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia another problem with internet again, can’t watch Netflix on a Saturday night, this is not good, never get virgin media, absolute rubbish

  • _aliyahfaith aliyah (@_aliyahfaith) reported from Lambeth, England

    Virgin media is the worst broadband ever!

  • dipakmoh Deepak Mohan (@dipakmoh) reported from Croydon, England

    Shame!!! You shud terminate your contract with @virginmedia @Virgin @richardbranson

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww

  • mackenziedarcy Michael harrison (@mackenziedarcy) reported from Stratford, England

    @virginmedia The finer details are you are putting my £4.13 bill up by £9 with 2 years left of my contract, disgusting customer service

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @virginmedia I have completed your online form to extend this complaint before I apply to SCC. Let’s hope we hear from Virgin today. If not, I have tried and wouldn’t be surprised if I am not contacted because my account is closed as of Nov 18.

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    Dear @virginmedia. Broadband in SE15 3BS is still down. I cannot work. Please let me know where I can send the invoice for a day’s lost work. At current rates you owe me approx £250

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • manutdking David Harrison (@manutdking) reported

    @virginmedia having major issues in Northampton none of my devices will connect to the internet and when they do it is literally for about 1-2mins then disconnects

  • JonClements77 Jon Clements (@JonClements77) reported

    @virginmedia I know what the fault is. It’s the same one affecting everybody in your timeline-right now in south east London. I’m not wasting my personal data on finding out stuff I already know.I asked you what the current estimate was for a fix!

  • ennoucas Lucas Ennouchi (@ennoucas) reported

    @virginmedia … yes and until tonight at 9pm. I manage to get more data on my plan with customer service

  • HookedOnHolz Hooked On The Truth (HOTT) (@HookedOnHolz) reported

    @virginmedia Still not fixed. It’s really very VERY bad. I’m a contractor working from home and losing a day rate - can i claim that instead of the pathetic £8.00 a day you offer?

  • SofiaGermain Sofia Germain (@SofiaGermain) reported

    @virginmedia what is going on inLondon SE1? No internet yesterday. Fix time was supposed to be 0950 today, but has now gone to 2100. My work laptop is tethered to my personal phone. I’m assuming you will be fully reimbursing me for the extra cost?

  • lifeofbry Bryan Scott (@lifeofbry) reported

    @virginmedia Yes there are. SE1 7JG. But it’s looking like two whole working days of no service. No proactive comms from you guys. I believe it’s a big problem, so why not let your customers know?

  • JulieBassett123 julie Bassett (@JulieBassett123) reported

    @virginmedia Already done all that. You have another issue, fix by 6pm just to cover the entire working day. I’d love to see your service stats!

  • lifeofbry Bryan Scott (@lifeofbry) reported

    @virginmedia 9pm tonight. That’s two whole working days. What’s your compensation policy? I’m also an @O2 customer - can you give me extra data for tethering given you’re now merged?

  • Jack_Shearing Jack Shearing (@Jack_Shearing) reported

    @virginmedia do you know what the issue is in NE10 area?

  • Christhefish86 Chris (@Christhefish86) reported

    @virginmedia Hi, just received a phone call from someone saying they're your technical department, and that my WiFi service is compromised, can you just confirm to me if you do this or not? Because I told them I'm not falling for a scam, and hung up. But just want to be sure.