Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Paddington, Wembley, Hackney, London, Harringay, Croydon, Harrow, Islington, Southwark, Deptford, Ilford, Mitcham, Leyton, Bermondsey and Acton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Internet | |
| Wembley |
Internet | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Lee West
(@West0Lee) reported
from
Croydon, England
@virginmedia You’d think their customer services were good according to their lovely adverts. Automation is only so good when it keeps you in a useless loop going nowhere.
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Dennis Woodhouse
(@dwoodhouse1) reported
from
Croydon, England
@virginmedia @libertyglobal why don’t all your roadsidecabinets identify them as Virgin media with a cabinet ID and location postcode written on them and a QR code link /website to report problems with them hardly rocket science mr fries ceo liberty global is it
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ian
(@IanBorrett) reported
from
Lambeth, England
Anybody want to hear about how awful @virginmedia are? No, didn't think so. It's old news.
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N19 Local
(@N19Local) reported
from
Islington, England
@virginmedia Virgin Media services - you should treat existing customers as nicely as you do new customers.
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia Prehaps it would be better if the customer service line was set up to service customers? Not laugh at them and try to sell them business accounts as we are working from home in a pandemic. I guess I'll invest more time trying to solve your supply issue.
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david
(@kentsoc) reported
from
Bromley, England
@virginmedia I want a U.K. phone number not 150 where I can talk to someone who’ll actually listen and understand my frustrations snd give me a decent service
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Lee West
(@West0Lee) reported
from
Croydon, England
@virginmedia This is getting boring now. Contacted customer services to be told a Virtual Technician would ring me by 18:00. I wasn’t holding out any hope. So far been without TV or Broadband for 10 days with so called engineers never turning up to replace equipment. I give up !!!!!
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Dennis Woodhouse
(@dwoodhouse1) reported
from
Croydon, England
@virginmedia Also box with broken cabinet surrounded by Virgin media hoarding for a year with graffiti not repaired in front of ravenscroft flats Beulah bill se19
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Jean Rauwers
(@jeanrauwers) reported
from
London, England
@virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia Hello, we called last night about our fault and repeatedly asked to be escalated to a manager, as this is ongoing for a month. No-one would, one member of staff even laughed and put us back in the queue. So not sure how a DM is going to help now.
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia no connection since 8pm yesterday. I did all the test n reboot and as always paid my bill. Hurry up n fix the issue!!!
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Lee West
(@West0Lee) reported
from
Croydon, England
@virginmedia Hi. I tried the link and it put me through to the chat system. I did all the preamble and then was picked up by Snehasish who basically told me I’ve got an engineer arriving Friday. Let’s hope! Thanks for your help.
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Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@virginmedia As I said, I am aware of the contract - however it reflects very poorly from a customer service perspective. You can’t offer a service to the capital city and want to charge me for your lack of coverage. Shocking business practise. #avoid #ripoffbritain @bbcone
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ian
(@IanBorrett) reported
from
Lambeth, England
@Jay_Kay_Pea @virginmedia I've never encountered a company where it is so difficult to speak to an actual person.
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia We've been calling since the 28 April to try to fix this, told wait a week we are doing something. Waited, nothing. Called back, same thing, wait a week. Nothing.
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia So if you want to help, I'd like to speak to a manager please...can that be arranged?
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@virginmedia what’s going on with the service in SM4? No internet, no phone, no broadband???
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia We clearly stated that our intermittent issue, connection dropa multiple times a day and stays down for 30 mins at times, happened on both wired and wireless connections. Your operative tried to sell us a WiFi extender for an extra £5 a month - a huge rip off and fixes nothing.
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david
(@kentsoc) reported
from
Bromley, England
@virginmedia I want to speak with an agent in the U.K. The bad line and my hearing make it very difficult to understand your colleagues in other Asia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron
(@BcfcMaddocks) reported
@virginmedia Not sure if you’re winding me up. Your internet does not work. Please don’t tell me there’s maintenance issues like there has been the last 3 years apparently
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Dan Clarke
(@danstagger) reported
@virginmedia Yes I have both both requested my landline be moved over and requested the number be moved. I did that on the 2nd of Feb. My new service starts on the 14th and I asked for my Virgin service to end on the 21st to ensure continuity of service.
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Paul Dixon
(@daddydikko) reported
@virginmedia TiVo box has a menu then nothing then a picture but no sound then sound no picture … your test service says reboot done that 100 times
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A.Poole
(@Blacksheep1032) reported
@virginmedia No it was a planned power outage for essential maintenance by the power company in the BS30 area which will happen again on the 18th
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Bappi
(@Bappi37800092) reported
@virginmedia These are 3rd party extenders. I had similar issues a few months ago. Also the Virgin media signal keeps dropping on and off. I turned the router on and off and even pushed the reset button
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ˡˡEl¤n Ϻᥙᴤк̶̶̶̶̶̶̶ ̶̶̶
(@Snipexx_HD) reported
@virginmedia you lot are ******* horrendous. My internet’s been down completely since Thursday. No contact, no updates, nothing. You claim you’re working to fix something, but nothings changing. Fix tf up
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Bappi
(@Bappi37800092) reported
@virginmedia Well then why does the virgin router signal keep dropping on and off? Surely you are accountable for that? This happens after every couple of months. I don’t want to do a wire test. I need the wifi as was
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Alex Murray
(@alexmurray12) reported
@virginmedia another evening of horrendous service! Please tell me what evidence I need to get out of my contract because this is literally theft, you are taking my money and I’m getting nothing but trouble in return #virginmedia #virginnomedia #
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ian ‘storm’ b
(@xStormxBringeRx) reported
The worst thing about having to reset the PC is reinstalling the games & apps. Thank f*ck for Gig1 internet #virginmedia
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Darren
(@iDGMxD) reported
@virginmedia Disgusting service, paying for m350 and getting 6mbps at best! Tried webchat and it tells you to reset the hub, like i havent tried that, then when i test my equipment online apparently nothing is wrong? 6mbps instead of 350? Oh believe me there is something wrong.