Virgin Media

Virgin Media Outage Report in Lambeth, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lambeth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lambeth, Greater London, England 11/19/2025 15:25

November 19: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Lambeth, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Caterham, City of London, Ilford, Southwark, Islington, Croydon, Hammersmith, City of Westminster, Southall, Twickenham, Camden Town, Kensington and Ealing.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomCaterham Internet
United KingdomLondon Wi-fi
United KingdomCity of London Internet
United KingdomCaterham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:

  • RobertDejong19 Robert De-jong (@RobertDejong19) reported from East Ham, England

    @SkySportsBoxing y is the fight not working on virgin media

  • EmilyEd03367074 Emily Edwards (@EmilyEd03367074) reported from Brentford, England

    30 minutes on hold to @virginmedia only to be told that we still won’t have any internet til at least Tuesday as they can’t get a router to me before then. If I ordered it myself on Amazon I could get one tonight......pathetic customer service

  • BeardAssassinX BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England

    @virginmedia It happens to everyone on virgin in the block we should all get compensation if we didn’t pay our bill you’d soon cut us off yet you ain’t supplying the service we are paying for

  • chrispylang Chris (@chrispylang) reported from Hackney, England

    @virginmedia hi hope you can help me as i can not find what inneed to ask you on you contact options. I already have virgin media tv and broadband installed in my house but i want to change the position of the connection points or add a room please get back to me

  • AndyHowe17 Andy Howe (@AndyHowe17) reported from Croydon, England

    @virginmedia my internet and TV are down and seems like a supply or hub problem. Just called your call centre for help and I appreciate they have a script to follow but no help whatsoever. Earliest they could offer an engineer was tomorrow evening when we are not in!

  • RobertDejong19 Robert De-jong (@RobertDejong19) reported from East Ham, England

    @virginmedia hi need help y is the sky box office not working

  • will6310 william benstock (@will6310) reported from East Ham, England

    @virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where

  • BeardAssassinX BeardAssassinX Gaming (@BeardAssassinX) reported from Richmond, England

    @virginmedia Been down that road get fobbed off everytime send engineer out everything works fine just your service is crap not that you’d ever admit 😂😂😂

  • ibz_s_b ابراهيم | Ibrahim (@ibz_s_b) reported from Ilford, England

    @virginmedia My Virgin Mobile Internet 4G not been working for 2-3 days now. Please help!

  • BeardAssassinX BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England

    @sgt_rebels @StokeAssassinX @virginmedia @TalkTalk Yes mate the WiFi speed is even worse @virginmedia are just shit they use shit components in the hubs to make you laugh I’m only 5 miles from the network centre in Croydon 😂😂

  • GZMTutorial Gizem (GZM Tutorial) (@GZMTutorial) reported from Bexleyheath, England

    @virginmedia your service is awful! I've had NO TV, Wi-Fi or phone line for two days! You have an automated message that says the engineer is on site in the DA16 region resolving the issue for the last 2 days! I'm disappointed, you are not reliable enough and charge me a fortune!

  • IanDouglas Ian Douglas (@IanDouglas) reported from Kensington, England

    @mediaczar @virginmedia None of the reviews include reliability, because that’s the most difficult thing to measure from outside and no one releases their figures. It’s the worst thing that’s ever happened in the world. Ever.

  • theonionlives James Campbell (@theonionlives) reported from London, England

    So once again my internet is not working @virginmedia

  • IanDouglas Ian Douglas (@IanDouglas) reported from Kensington, England

    @virginmedia We’ve had no broadband for more than a week, there won’t be any for at least another week. The whole street is down, the whole street is looking at leaving.

  • harvy_santos Harvy Santos (@harvy_santos) reported from Islington, England

    @virginmedia Have gone through all these processes and still no resolution. None of your agents are listening. I’m just gonna go. I can’t believe this is how you treat your customer of 5years...

  • AndyHowe17 Andy Howe (@AndyHowe17) reported from Croydon, England

    So @virginmedia have refused to get an engineer to me today to fix their problem outside my house, which has cut out my internet and TV services. I have not got many followers but if anyone can retweet this example of disgraceful service I would be grateful.

  • GZMTutorial Gizem (GZM Tutorial) (@GZMTutorial) reported from Bexleyheath, England

    @virginmedia thinks it's ok to have a 4 day "outage" in this day and age! 4 days with NO Wi-Fi, TV or phone line! Awful service.

  • AndyHowe17 Andy Howe (@AndyHowe17) reported from Croydon, England

    @virginmedia Well I am not being patient and will be taking my custom elsewhere. This is your issue outside of my house and I am not getting the service I am paying for so will look elsewhere for someone who can provide a proper service!

  • IanDouglas Ian Douglas (@IanDouglas) reported from Kensington, England

    @virginmedia I know the status of the service.

  • athleticresults Athletics Statto (@athleticresults) reported from Southall, England

    All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • beccalauren_95 becca (@beccalauren_95) reported

    @virginmedia I have to reset my hub wifi everyday & sometimes the wifi doesn’t even reach the next room. Not great when you work from home! I’ve tried calling & live chat to report but can never get through to anyone. If the problem persists we’ll have to move to Sky.

  • langa1309 Niki ‘banga’ Langston (@langa1309) reported

    @virginmedia why is it every single week for the past month one day per week the internet is going down. We pay an absolute fortune for this service. I was mid call with a very vulnerable patient and it’s happened again. Absolutely disgusting!

  • mustangbuffy Sally Bonner (@mustangbuffy) reported

    @virginmedia It never will work as Virgin Media is not installed in this house! It seems nobody thought to check that when sending a hub out

  • Janrd35723880 Jan (@Janrd35723880) reported

    @virginmedia I give up! I have tried all of this! How do I terminate my contract?

  • AFCREST Bazza & MY (@AFCREST) reported

    @virginmedia hey. Are there broadband issues in Southwick? The service status says only TV is impacted, but my broadband has not been working for hours.

  • GregorJClark Gregor Clark 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GregorJClark) reported

    @virginmedia That’s all fair enough, but someone at the top in VM needs to be more aware & think - hang on, this just isn’t right. I pay a lot for my package. I shouldn’t have to pay extra for this - England games are on Channel 4 for example. VM could easily cover the cost of showing 🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • purr_more Legally Cat (@purr_more) reported

    @virginmedia is there an issue with Virgin in Baneswell Newport? No internet this morning which is not ideal as I work from home and should have logged on 20 minutes ago

  • VladaOfEngland Mr Nisam Robin #FT1P #YM1D (@VladaOfEngland) reported

    @virginmedia It is not experience it a fact and tbh I don’t see what is there to look at for more than a month when the contract was made by Virgin Media and sent by Virgin Media, I didn’t make that up fgs. Pathetic service.

  • Sidders72 𝓡𝓾𝓰𝓰𝓪 𝓢𝓲𝓭 🏌🏽‍♀️⛳️🏏🏉🏃🏽‍♂️🏃🏽‍♂️ (@Sidders72) reported

    @DisneyPlus Hi. Hoping that this has been flagged to you before, but is there a fix you can give @virginmedia regarding their auto American English overdubbing of Korean dramas? The dubbing is terrible!! There’s no option to change it back to original language audio.

  • Sanjeeves29 sanjay (@Sanjeeves29) reported

    @virginmedia A* customer service. Damaged my property during an installation & delayed activation for over a month. Spoken to customer service multiple times, was told I’d be called back by a manager….. nothing. Wish I’d gone with BT 🤬