Virgin Media Outage Report in Lambeth, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Waltham Forest, London, Ilford, Croydon, Islington, Hackney, City of London, Kingston upon Thames, Southwark, Camden Town, Hampstead, City of Westminster, Hammersmith, Northolt and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Waltham Forest |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@WaveNathan @virginmedia Same for me tonight . No tv or broadband in sw5. It’s the third or fourth outage in as many days
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davep
(@g_davep) reported
from
Croydon, England
@charley_ellx Best advise change provider virgin media has outsourced its call centre and those idiots in India don’t know how to solve the problem
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Spice Adams 🇬🇭🇳🇬
(@AlmightyUncle_) reported
from
Lambeth, England
@virginmedia hi I have an issue and no one is answering my call
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia Just now. The service is appalling. They have no up-to-date info on faults, they can’t explain why faults often happen in SW5 9, and point blank refused to put me through to someone who could explain the faults, and also refused my request for a call back from a Uk based manager
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davep
(@g_davep) reported
from
Croydon, England
Is anybody experiencing poor service from virgin media
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@LynseyAnneWhite @virginmedia Just cancel and take your business elsewhere . I just waited on the line for over an hour to talk to someone offshore who could not explain the constant faults
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Deborah Holland
(@holland2702) reported
from
Camden Town, England
@virginmedia No fault listed. As stated this is a long standing issue.
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Samantha Ovens
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia I just checked thank you and it states there are connection issues that are being worked on presently. I have registered the issue as directed.
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Tony Holder
(@bigtoneuk) reported
from
Kingston upon Thames, England
Hey @virginmedia! 3 days no internet or TV, you cancelled 2 visits because of ‘local network problems’, even though you identified a local fault in my premises. Can’t book another visit until the network fault is cleared. Oh, and to book it I have to call you again! #Fail
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
Why is @virginmedia so appalling. Had terrible connection for months. They keep promising to sort and to refund some £ but do neither.
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@LynseyAnneWhite @virginmedia @Ofcom When they cannot even run a consistent broadband and tv service in central London you know they’re an unreliable organisation . Plus you cannot get through to customer service . On hold for hours and when you do get through you get someone rude who cannot communicate
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia we have been without broadband, tv and phone for 2 days now😞 we are running out of data on our phones we r all on #virginmobile unlimited data would help us all right now!
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia broadband gone done again, absolute rubbish service, sky come and get me please
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Scare-a Sparrow 🎃
(@20S0mething) reported
from
Eltham, England
@virginmedia 0800 052 1251. Multiple calls a day since I left - and you already blocked my service switch once before and tried to Bill me next month even though my service has already ended today. I'm not happy.
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Martha D'Arthur
(@MarthaDArthur) reported
from
Hounslow, England
@mattbundy82 @virginmedia Oh they are appalling! I was a loyal customer for years until their service quality plummeted.... and the. They just blatantly started lying on my customer record in order to close jobs and complaints down that hadn’t been resolved. I left pretty decisively
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Greg Phillips
(@bingosbadingos) reported
from
City of London, England
@virginmedia is nothing short of a disgrace. Customer service worst I have ever encountered.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
If you’re considering getting broadband / tv in SW5 central London don’t bother with @virginmedia. The service drops out almost daily for many hours and the customer service is non existent @ofcom
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@ariangarden @shep23 @virginmedia Mine constantly goes down in sw5 @ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Sheridan
(@AshleyJSheridan) reported
@virginmedia What gives? Network keeps going down, and you cut the call after being in the queue for over an hour?
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Oliver Dean #TeamLH
(@ollieinleeds) reported
@virginmedia 24 hours ago and they advised clearly that I would hear back within 24 hours. When the issue is as clear as day and the resolution is to simply send a new wireless hub, another phone call to go through the same troubleshooting process again is pointless
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Patrick Loomer
(@PatrickLoomer) reported
@virginmedia down AGAIN in SE18 ? Seriously, what is the problem? Please can someone get back?
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Dan Fewell
(@Directdan) reported
@virginmedia Regarding the complaint? I was told I would be contacted. Yet I’m the one having to reach out
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Pheobe Murphy
(@fefepunkpoodle) reported
@virginmedia All connections are secure and it’s been reset many times over the last few weeks. And virgin send new signals to the router and it makes no odds. Im confident it’s a problem with the new router you’ve sent as the old router gave us NONE of these issues.
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urban_m
(@MAGHA121) reported
@virginmedia Or. As my contract ended 4/5 months ago I’m leaving virgin. I have not renewed my contract as I’m waiting to see if you can fix it
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Pheobe Murphy
(@fefepunkpoodle) reported
@virginmedia I’ve checked using virgin’s service status site and apparently there are no issues. I’m so fed up of having the same conversation with virgin about this, how do I get it resolved? If I can’t work, Virgin won’t get paid. Simple as.
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scott rodgers
(@whodadaddy76) reported
@virginmedia your customer services are an absolute joke if I don’t get my broadband sorted out ASAP I’m moving to a different company
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urban_m
(@MAGHA121) reported
@virginmedia When the internet cuts off and decides to reboot. It’s irrelevant whether it’s wired or wireless surely. Look. I’m not here for protracted back and forth. Either you fix the problem which has been well documented in telephone calls and on the virgin community forums. Or
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🇬🇧 Matt H
(@cabbymatt) reported
@virginmedia Can DM you ? Not happy with the service I'm receiving.