Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, London, Southwark, Croydon, Newham, Hammersmith, Wembley, Orpington, Waltham Forest, Ealing, Southall, Richmond, City of London and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Hackney |
Internet | |
| Ilford |
TV | |
| London |
||
| Hackney |
Wi-fi | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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michele pretty
(@saucyshellybaby) reported
from
Hounslow, England
@virginmedia When it is heavy rain, yes it does cause a problem. On the app the fault is still being fixed and has been like this since Friday. If it is not fixed, can you tell me how much I can expect off of my bill?
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davidjpoole
(@davidjpoole1) reported
from
Richmond, England
@virginmedia my Wi-fi sucks! The service has been iffy all weekend in Teddington really truly poor service. You need to sort it out.
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Imam Mansoor Clarke
(@mansoor_clarke) reported
from
Wandsworth, England
@virginmedia I have had issues with it on and off continuously since I joined. 99% of the time the checker says nothing is wrong. Is there any way that an engineer can come and check the stability of my connection? Which decides to cut out every couple of days
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michele pretty
(@saucyshellybaby) reported
from
Hounslow, England
@virginmedia Do you know what for the amount you offer off of my bill, for loss of service, it would appear you need the money more than me! Sometimes the internet is also affected
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michele pretty
(@saucyshellybaby) reported
from
Hounslow, England
@virginmedia every time we have bad rain, my tv service ALWAYS crashes! Yet you have the cheek to tell me it’s nothing to do with the rain!?!?!? Why do your engineers agree with me then? All the money I pay you for a rubbish service 😡😡😡😡
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Chloe Saunders
(@clogsworth19) reported
from
Wandsworth, England
@virginmedia Hi, the wifi disconnects several times throughout the day. An engineer changed our hub last year. We then spent £80 on wifi extenders/repeaters/boosters. We want to change the wifi channel to see if that works, but login details are incorrect on the hub.
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Camden Town, England
@virginmedia You probably do not get we are in a pandemic and need to be working from home?!?! We’re having issues that are work-related due to your negligence as a provider. We’ve called again and we’re promised the issue would be fixed by tomorrow. Just like last time. LIARS. Refund us all!
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@fabsod @virginmedia Disgusting customer services 🤬
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Brentford, England
@virginmedia No you probably do it understand the extent of your lack of service. We have been having no internet for weeks and every time we call we get the automated voice saying the line is busy and to call later. 3 WEEKS like this. You guys need to sort this out.
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Ryan Desai
(@ryandesai) reported
from
Wandsworth, England
@LauraKwong @virginmedia Please actually sort out the service in SW12 @virginmedia. Barely managed to string an hour of connectivity together the last two days. Unacceptable service when we’re all trying to work from home.
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia That is not true. We are meant to have the fastest speed at 200 but it rarely goes over 50. The connection is unstable and is throttled at busy times. It cuts out and is unreliable plus it is impossible to get hold of support. Shameful and shambolic.
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Graham Smith 🌹🌹🌹
(@Grmbles) reported
from
Camberwell, England
@virginmedia is there anyone who can help with why my internet has stopped working?
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Arun Joseph
(@apjoseph2013) reported
from
Ilford, England
@virginmedia When I ring this number (which is what I have been trying) all I get is “we are sorry, we are busy, you might want to call us later” & the line disconnects. This is awful service VM. How can you run such an appalling service where we cannot get hold of anyone for help/support.
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J Λ M Ξ S
(@jamesglynn) reported
from
Camberwell, England
@hopburnsblack @virginmedia @vmbusiness Is this Peckham-wide? Ours has been down or on/off for three days too
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Chris Wheal
(@whealie) reported
from
London, England
@virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.
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Tanvir Siddiqui
(@tanvir_siddiqui) reported
from
Hounslow, England
@virginmedia I have been trying to reach out to call center agent for over 2 weeks now. I was promised from online agent that someone will call me within an hour. That call never came! This is unbelievably poor service!
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia I expect a response immediately. This issue has been going on for a fortnight and your customer service is beyond parody now. WHERE IS THE ENGINEER? WHY AM I STILL WITHOUT WORKABLE INTERNET? Hasn’t stopped you sending me my first bill has it...
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Neil Markell
(@tubbytel26) reported
from
Bromley, England
@virginmedia If someone answers? Rather than an automated voice saying they are too busy and hang up.
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Chloe Saunders
(@clogsworth19) reported
from
Wandsworth, England
@virginmedia Hi, thanks for your reply. The issue has been going on for almost a year and on my account, there isn’t an outage in the area. So if someone could contact me that would be great. Thanks
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@virginmedia Don’t waste my time with this response. The online customer services team are bloody useless.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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quirkydrum
(@PSP111189) reported
@virginmedia Dog ate remote so spent an hour on hold to request a new one. Agent confirmed it would arrive Sat 21st May, so far nothing. Website says error 404 bad request on every help page. what can i do please?
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Dave
(@DaveNoMercy64) reported
@virginmedia I can’t as I’m no longer a customer. I tried logging in and used forgot my password and it’s not working. After 30 mins on the phone I’m awaiting a call back.
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Sammie J Halley
(@SammieJHalley) reported
@virginmedia appears mainly wireless. When I run diagnostics it says there’s an issue with the hub. Just had the 24th instance today. I have a booster thing right next to me too!!
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GiggleLegal
(@GiggleLegal) reported
@virginmedia It's due to you very nearly doubling our charges at the end of a fixed period. DOUBLE! So yes, we'll be going to a new provider and soon, if you'll just let us cancel the dratted contract!
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Kickarsefreak
(@kickarsefreak) reported
@virginmedia I was put through to a very helpful staff member, James Evans from teesside. Very helpful. Called me back and was very informative. However for it to take a good few months for a staff member to actually care about the customer is shocking
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Mattbloke
(@Mattbloke3) reported
@virginmedia Another working day and naturally more problems fm @virginmedia I have started a thread and someone (not an employee) has suggested some actions (v techy for someone like me).
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Lydia Doyle
(@lydiadoyle113) reported
@virginmedia the same result. hung up on, passed through team to team. I need wifi this is urgent, can you please help me?
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Darren Glendinning
(@Dazza_Linfield) reported
@virginmedia I’m looking to speak to someone about my package but I’m having trouble using the chat options on your website?
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Keith Pates
(@KeithCP2) reported
@virginmedia nearly forgot got all tweets on this subject printed out aswell the police are going to have a lot of interesting reading to do then they will see how corrupt you are now and how you treat your customers
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Nawab A R
(@ahmedraza1209) reported
@virginmedia Very disappointing service in RG4 area Reading Berkshire. Every month we have no internet with 5 people working from home. This is unacceptable, will be moving to another provider if this is not rectified. #virginmedia #virginmediadown