Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Southwark, Hammersmith, City of Westminster, Hounslow, Bromley, Mitcham, Islington, Ilford, Newham, City of London, Poplar, Hackney and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| Southwark |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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FlippedAcademic
(@Rob_Garvey) reported
from
Bromley, England
@virginmedia I moaned on Wednesday about #poorcustomerservice from @virginmedia, so it's only fair to praise when they #Getitright. Friendly Chavez was awesome, fixing the problem through competency and with a smile; the result a #happycustomer cc @marketingjulia
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FlippedAcademic
(@Rob_Garvey) reported
from
Bromley, England
@virginmedia So you can't help me either! What's the point! Another @virginmedia #fail
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Jemma Crow
(@jemmacrow) reported
from
Poplar, England
How is @virginmedia internet so bad?! It NEVER works…
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deborah norton
(@deborahnorton1) reported
from
Richmond, England
@virginmedia down again your service is hopeless
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Shane
(@Barmybuilder) reported
from
Camden Town, England
@virginmedia what the hell is happening with the broadband in NW London - service is beyond a joke and has been for many weeks - customer support appalling I’d be better with 2 bean cans and a piece of cord #internetdown #virginbroadband #newproviderneeded
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FlippedAcademic
(@Rob_Garvey) reported
from
Bromley, England
A question for @virginmedia Is it more important for an engineer to a) resolve a customer's service problem b) get to next appointment because the engineer is measured on appointments attended rather fixed? You have one unhappy customer #poorcustomerservice
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Maria Marchant, MBACP
(@lovetosleepy) reported
from
Bromley, England
@virginmedia Internet is down in BR76HH. Engineer allegedly coming Fri as it’s only one house at fault. Now a neighbour is saying that there’s outage in the whole area & 30 June is meant to be the day we get our internet back. Any advice on which VM advice to believe, please?
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Bobby
(@bobby_media) reported
from
Kingston upon Thames, England
@virginmedia Getting “network problem” all trough my games and getting insane lag spikes is exactly why I pay £50 a month for some horrible internet, I guess it’s time to switch :)
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Kathryn Bowers
(@kathrynahedrick) reported
from
Islington, England
@virginmedia what is going on with the WiFi on the Underground? I need to sign in every time and even when I do manage to I get a message about a certificate and can't actually get a signal? I'm a Vodafone customer for mobile but I have a home Virgin Media account
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Sarah Merry
(@skmerry) reported
from
Esher, England
@virginmedia Need to speak with someone about charges you are billing me for on an account that was cancelled in May. I’ve had no luck with your customer services.
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Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia You keep sending me emails and texts confirming what we agreed which are wrong…still how many times can you get this wrong… for a communications company you sure are bad at it!
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Alan Back
(@ARBack1) reported
from
Richmond, England
@virginmedia is there still a problem with the service in TW1. I have had no broadband since 11:00?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi I called yesterday and was told my poor Internet connection is due to fault F009107079 even though this does not come up on the service status page? So I can’t track it and see when this will be fixed can you help?
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Mahdi 🏴
(@mahdi) reported
from
Kingston upon Thames, England
Avoid two companies in the UK: @IKEAUK and @VirginMedia; awful customer service.
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Mabs
(@Mabs79) reported
from
Islington, England
@virginmedia is there a problem with the network in London N4. Broadband and TV nor working. Service status staying working ok
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ALASTAIR DUNS
(@alastairduns) reported
from
Richmond, England
@virginmedia Apparently there are known issues being dealt with. According to your website should be fixed by 1500
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Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
@virginmedia down yet again in N19. Almost all day. Everything is connected up correctly and have restarted.
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ALASTAIR DUNS
(@alastairduns) reported
from
Richmond, England
@virginmedia seems to be an issue in Twickenham with broadband. Signal just disappeared. This happens far too often. Your service & coverage is terrible
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@virginmedia second weekend in less than a month without broadband/tv service. Disappointed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BW
(@Qifullx) reported
@virginmedia In practice, you agreed to disconnect me and are chasing me down to pay for services I have not used. And after having charged me double for services used for a couple of years because I would not commit to a long term contract. I think you should review how treat customers.
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Jess Barraclough
(@my_familyof_3) reported
@virginmedia : don't leave us your a valued customer let us throw all these deals at you to make you stay! Also @virginmedia : let's provide them really crap service until they go, that will work 🤬😤
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Wilty
(@Wilty_3) reported
@virginmedia I shouldn’t need to go onto a forum to deal with a complaint. I messaged virgin directly with a complaint & once again I have had no response in the cited 28 days. I’m now going to the ombudsman because you are absolutely useless. Can’t even respond to a customer complaint.
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DILRAJ
(@dilrajsachdev) reported
@iconews Please help or advice me. What can I do when @virginmedia leaked my information and they confirmed me I got a SCAM email and sms saying its from virgin media. It has name and address also .😡😡😡 @Ofcom #gdprbreach
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Mark Matthews
(@mat84481881) reported
@virginmedia very disappointed with the customer service I’ve been getting lately. Trying to renew my contract but it’s obviously not as important to Virgin Media as it is to me??
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TokensDeals LLC
(@TokensDeals) reported
@virginmedia @virginmedia no my hub is less than a month old, why are you talking about my hub when the problem is in my area? if you cant do your job pass me to someone else
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Mark
(@Mark09395605) reported
Never have a ever had as bad customer service from anyone as I have @virginmedia. Had my tv and broadband cut off for over 2weeks and now my mobile and have never missed a payment and no one seems to be able to help! SHOCKING! #virginmedia
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T Marshall
(@T_Marshall13) reported
@virginmedia I understand this can take time but all I’m asking is for you to give me back the data on my virgin mobile account that I’ve had to use due to this outage!
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Wendy
(@wendyplatt) reported
@virginmedia my parents are in their 80s. They have your Wi-fi and phone. The phone is not working today and they can’t contact you to tell you. This happens regularly- the service is very poor I’m afraid. Please contact me to organise the rectification ASAP
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Shayne Williams®
(@ShayneWilliams) reported
Hey @o2 did you sell all of your masts so that your deal with @virginmedia could go through because if having no signal at home for 2 years isn’t bad enough, I can’t get any signal pretty much anywhere in London. One of the biggest cities in the world. 🙄