Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, Hammersmith, Ealing, London, Paddington, Hackney, Richmond, Wembley, City of Westminster, City of London, Newham, Northolt, Hampstead and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Wi-fi | |
| Croydon |
Internet | |
| Southwark |
||
| Hammersmith |
Internet | |
| Ealing |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Sean Hickey
(@SeanHickeyUK) reported
from
Croydon, England
Wow. Does @virginmedia have the worst customer service? Or do they just engineer the experience to make it seem that way?
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia I’m simultaneously on the phone on hold, talking via chat, took me forever to find out that my service, disconnected erroneously, can only be back in 72hrs???!!!
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Courtney Lynn Murray née Hauseman
(@Courtneyxx) reported
from
Brentford, England
@virginmedia No idea? can you let us know and provide compensation for a decade of terrible service?!
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Dan Vikman
(@DanVikman) reported
from
Merton, England
@virginmedia ...and it just becomes even worse. Wifi 350 package off all day, impossible to reach customer ”service”. Has @virginmedia been hacked?
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Dan Vikman
(@DanVikman) reported
from
Merton, England
@virginmedia your service is just horrendously poor now. Phone and chat service is more or less down. It goes from bad to worse.
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Toby Willis
(@TobyTryTri) reported
from
Bromley, England
@virginmedia your customer service number is not working! I am paying for an upgrade that has not been upgraded and it is impossible to talk on phone or chat to anyone online 🤬🤬🤬
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia pls I’m trying to get help. You disconnected my account a month too early before my move to a new address.
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia cannot get in contact with you guys as you just pass us to an automated service. Paying £90 a month for something that doesn’t even work
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Toby Willis
(@TobyTryTri) reported
from
Bromley, England
@virginmedia can you help?? I need to speak to someone about an upgrade that not upgraded!
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nala.
(@Skky16) reported
from
Croydon, England
If you’re with @virginmedia cancel!! They upsold us without fixing the issue with our internet, now we are stuck with internet much worse then before.
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia fix up
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia terrible terrible service. Internet cuts out every day at least 10 times a day, keep telling us it’s “due to the amount of devices” yet that has never been a problem before. DO NOT GO WITH VIRGIN
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Adah Parris (she/her)
(@AdahParris) reported
from
London, England
@virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?
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Head ball boy
(@Richardnash12) reported
from
Bromley, England
@virginmedia my phone line still not working after the engineer fixed a fault in my area please can this be rectified immediately
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
For a whole hour now to connect with @virginmedia customer services!!!!
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia pls I need help!!! You disconnected my service a month before my scheduled move to new address!!!???
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Suren Perera
(@darthteddy) reported
from
London, England
@virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?
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Suren Perera
(@darthteddy) reported
from
London, England
So @virginmedia is down again. App says everything is fine but clearly not.
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
After two hours on hold and being switched between agents, I have now been dropped and still have no answers or resolution. Pls how do I get my issues sorted?! @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Freeth
(@genius_learning) reported
@virginmedia Spoken to cust svc again - FINALLY engineer coming tomorrow. Frustrating - this could have been solved last week if anyone from VM had actually listened when I had partial service, now I have NO service at all, and I am running training all week which is my job and my business.
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Jon Carpenter
(@Jonnydcarpenter) reported
@virginmedia complaint reference C-2202211646 please can I have an update. Been over a month since you have contacted me?
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Paul Reynolds
(@Lifeiswretched) reported
Please retweet - I see @virginmedia - CEO is Lutz Schüler - is bullying & harassing lone parents of disabled children for money because they are too incompetent to get cancellation orders right or run effective customer service phoneline - others in the same boat?
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BluePhoenix
(@BluePhoenixChan) reported
@virginmedia Hello, since yesterday (28/03/2021) the internet in the West Midlands area has been very slow to where the entire internet gets disconnected when trying to load web pages like youtube, we're wondering if there is an issue with the servers we haven't been informed of?
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Carl Evans
(@Gwyndaff1974) reported
@virginmedia I have been trying to submit a support request with you all day, unsuccesfully . Please can somebody assist me with an email issue?
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Beagz
(@b3agz) reported
@virginmedia our Virgin fiber is down *again*. The connection test is just taking me through the steps and then starting over with no option to book an engineer. The website signs me out whenever I attempt to find a number to call and says I need to be signed in to contact you.
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njhendybabes
(@njhendybabes) reported
@virginmedia I appreciate this isn't your fault but @virginmedia customer service is awful. As a key worker to have your phone colleagues use the pandemic as an excuse not to get the job done is nothing less than an insult.
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Stephen Skidmore
(@steves165) reported
@bt_uk Your service is completely useless... I have now had three engineering appointments booked and the engineer has never turned up to any of them. Leaving us without a phone or our internet for weeks is completely unacceptable. Comes to something when Virgin Media are better.
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TheGame
(@fmg1965) reported
@virginmedia poor service from you. Renewed deal on 18/03 (inc Prime) This has not been renewed & after calling your customer services I now have to wait 10 working days for a code? Your error but I'm now locked out AP?
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Kate Chudleigh
(@KateChudleigh) reported
@virginmedia Can someone contact me since as soon as I say I’m cancelling and unable to take my service with me I get cut off?