Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southall, London, Islington, Croydon, Hammersmith, Twickenham, Camden Town, Kensington, City of Westminster, Southwark, Hackney, Ealing, Paddington, Wembley and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Islington |
Internet | |
| Croydon |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
Yet another night of Virgin Media going down yet again. SW16. @virginmedia #virginmedia
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Channy
(@walshChanny) reported
from
London, England
@virginmedia Yes I did, a VM agent went through the whole event and resolved it for me. There are thousands of VM customers in a FaceBook group suffering similar problems it is called Virgin Media Customer Service.
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devanHD
(@devanHD) reported
from
Lambeth, England
**** #virginmedia No Broadband, No Tv and No Landline #SW2. Been an hour already, sort yr **** out or lose another 200,000 customers this quarter! Up To You!
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Adrian Miles
(@Adrianmilesarch) reported
from
London, England
@virginmedia broadband has been absolutely dire in the last few weeks. Phases of outage or sun 2mbps speeds. Anyone else experiencing similar in SE26 area? Remember it was around cold snap it got bad - maybe affected the infrastructure.
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Channy
(@walshChanny) reported
from
London, England
@virginmedia That is what happened. If it didn’t happened to you it is even more strange. Do you want me to do it again and record it? In the meantime, I was contacted today and agreed a way forwards to stay with VM. It is quite hard to have to deal with bad customer care while grieving.
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bill osmond
(@billosmond) reported
from
Camberwell, England
@virginmedia Just tried that. Endless waiting and ended up exactly where I started. Just can’t speak to a human and explain my specific issue.
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Ricardo Motti
(@RMotti) reported
from
Richmond, England
@virginmedia They can't give me any credits or any reduction in price while engineers can't visit to change the box location. Only way not to pay for the TV service would be to downgrade my bundle, but that means I'm not eligible for 'new client discount', thus I don't save anything. 🙄
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Subhendu Dey
(@subhendudey) reported
from
Kingston upon Thames, England
@virginmedia Please train your CSA's. Why they are so rude... Aren't you paying them.
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia Yes I have this app, have scanned. Sometimes coverage is bad.
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ian
(@IanBorrett) reported
from
Lambeth, England
Guess what? Yes, @virginmedia is down again. I have no idea what I have done to them but they are treating me like I'm a c**t. Since 12 Feb I can count the days of adequate service on one hand. What an embarrassment of a company.
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bill osmond
(@billosmond) reported
from
Camberwell, England
@virginmedia Just to update you. Engineer came round on Monday and informed me there was a local issue with broadband that @virginmedia were aware of and was surprised I had not been informed. The last engineer who came round seemed unaware of this!!! How do I get compensated? Anyone know?
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ian
(@IanBorrett) reported
from
Lambeth, England
5th visit in 20 days from @virginmedia today to fix my broadband. Am I confident they'll actually give me the service they charge me £112.50 a month for? Am I hell. Can I actually get thru and speak to a virgin employee? Don't be ridiculous.
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
Clearly the 06:05 ETA for a fix is an arbitrary generic number, as on the 1st March when it went down, the fix ETA was 06:05 too. @virginmedia
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!
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ian
(@IanBorrett) reported
from
Lambeth, England
@virginmedia without a doubt the worst company I've dealt with. But they have a great person in Stefano, an engineer in the SW4 area. He has actually gone above and beyond to provide some customer service. I hope Virgin notice this, but they probably won't.
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Renee Doegar (Cohn)
(@ReneeDoegar) reported
from
Lambeth, England
@virginmedia wifi down in Brixton (SW2). It says you’re not getting it fixed until tomorrow?! Any chance it will be done sooner than this? It’s a pretty vital resource for many of us right now!
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Keith Barr
(@KBHeadteacher) reported
from
London, England
@virginmedia any chance of connectivity @KenderSchool ... ? Any help would be welcomed, please...
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Adrian Miles
(@Adrianmilesarch) reported
from
London, England
@virginmedia Service status says no known issues but when I call over the phone an automated message refers to intermittent problems last two days and that engineers are taking a long time to fix complex problems. Currently ok but recently every day there is a long period of issues.
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Pete Austin
(@PeteAustin_) reported
from
Kensington, England
@virginmedia My partner - a current Virgin customer - just got *HUNG UP ON* by one of the rudest customer services advisors I’ve ever heard in my entire life. Abhorrent customer service. Absolutely shocking.
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
@virginmedia I have been “on hold” since 1851 for a customer service agent. This is kinda cementing my view of needing to leave.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah
(@aitchkaydee) reported
@virginmedia My online form complaint about this has been ignored.
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Ludovic
(@WadeLudovic) reported
@virginmedia Yes, but it said we'll fix it by 4PM, then it said 8PM, then it changed to 4PM Sunday. Meanwhile I am missing the Olympics closing ceremony. VM make huge profits, why not spend some on employing senior engineers at weekends and stop lying about 'doing your best'; it's not true.
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Richard Mason
(@richmasonpl) reported
@virginmedia I have today asked for WIFI booster pods due to poor WIFI so am unable to have an installation. But had called previously and told that we would get a call back. As this has been going on since February very disappointed in lack of response from a customer of 20 plus years.
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Steven
(@scottsyns) reported
@virginmedia Don’t worry, I will be calling tomorrow. Have a list of errors at the ready.
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opforgaming
(@opforgaming1) reported
@virginmedia Still terrible. Apparently when we pay for internet with virgin media it only extends to the one room with the router in.
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Amelia Edwards
(@designcake) reported
@virginmedia @WadeLudovic RG4 5BF doesn't take 31+ to send an engineer out. Internet went down 7th aug between 3am and 6.30am and still no engineer has been sent. Is the fictitious engineer on holiday?
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Hannah
(@aitchkaydee) reported
@virginmedia I've now had to pay over £150 this month, and none of this was explained while I was arranging my move. Why, after paying my usual £44.50 (albeit late due to your DD issue), did I still have £107 outstanding?
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Steven
(@scottsyns) reported
@virginmedia Go back and read again, you changed my contract without my knowledge and I would have assumed that you would have set up the DD on the new account, but guess that is my fault and should pay the price. Idiot!
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Lynda Mitchell
(@LyndaJMitchell) reported
@virginmedia You really are missing the point here. We are having to operate on 4G and making a complaint will have to come later, once this fiasco is sorted. What I need and want now is help in sorting this out now, not in another 2 days. This is woeful and unacceptable
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Michelle Humphries
(@Michell43369448) reported
@virginmedia The rep said she knows that issue and will be able to perform something remotely if I call back tomorrow Ince home works has been activated