Virgin Media Outage Report in Lambeth, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, London, Harringay, Hackney, Ilford, Barnes, Hampstead, Poplar, Hammersmith, Croydon, Epsom, Ealing, Wembley, Barking and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| Harringay |
Wi-fi | |
| Hackney |
Internet | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Sheetal
(@Sheetal_15) reported
from
Camden Town, England
@virginmedia any chance you could actually have an engineer call the time they said they would? Just moved to a new home and your service has been atrocious so far.
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.
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Lee James
(@winetaff) reported
from
Esher, England
@virginmedia Apparently a local fault but my signal test says no issue -still not resolved and still no TV -follow up call that was promised within 3 days hasn’t materialised (Day 6 and counting)
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Villain in Tinseltown?
(@GoodbyeCook) reported
from
Hackney, England
@virginmedia What the hell id going on.Yesterday and today mornings no service at all. Crap.
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Tech Zilla
(@TechZilla_) reported
from
Brentford, England
@virginmedia When I checked other sites like down detector it shows Virgin broadband is down all over london so how come you don’t know that?
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ED PARSONS
(@edparsons) reported
from
Wandsworth, England
@mikejtisherwood @virginmedia Good Luck took @virginmedia 3 months to respond to my complaint! They are great until something goes wrong..
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John Paul Goddard
(@JP_Goddard) reported
from
Bexleyheath, England
@virginmedia what a joke! Tale of two cities. One advisor couldn’t be more helpful when I rang up with a complaint - I even ended up adding to my package. One was rude, patronising and obnoxious. I get a 14 day cool off might just cancel it. Fuming 😡😡😡
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@CommunityFibre @virginmedia #broadband #internet I cancelled Virgin Media broadband in January due to poor customer service and very poor upload speed. Community Fibre are an amazing company! Speeds upload & down 150meg half the price of Virgin. Cust Serv outstanding!! CF!👍🏻👍🏻👍🏻
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Tech Zilla
(@TechZilla_) reported
from
Brentford, England
@virginmedia Well your customers report issues on download detector because you guys are so difficult to reach!
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MOMO
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia How's that gonna fix my problem? Twice in 2 weeks I've had no service. Can I cancel my contract if I'm in the 1st month?
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Our Family Blog
(@TheLifeIShare) reported
from
Richmond, England
More spam scam calls claiming to be from @virginmedia today. I’ve put in a complaint but not hopeful as they seem to want to blame anyone but the apparent leak of numbers to scammers. Offcom or somewhere higher next if we don’t get this sorted. Blog post tomorrow. I’m pissed off.
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Om3gaPh0enix
(@Om3gaPh0enix) reported
from
Whyteleafe, England
@virginmedia WHY IS YOUR SERVICE SOOOO BAD SECOND TIME IN A WEEK
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John Boxall
(@jdboxall) reported
from
Merton, England
Hey @virginmedia your website says no problems with Broadband in SW19 - been dropping out all morning and your own diagnostic tool says: There's a network issue which maybe affecting your broadband service. Please advise when you will fix it and update your mendacious website.
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Elizabeth Silva
(@faysasilva) reported
from
Islington, England
@virginmedia That might be the case for others but In Our estate we have been instructed by the engineers to call virgin for an internal switching of service as the new connections are live . The main point is I’m without service I can’t work, no TV no phone and will be until Monday according
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Bhavini Shah
(@BhaviniShah) reported
from
Bexleyheath, England
@virginmedia Thanks - it's actually a poor customer service complaint. I'll send a text. Thanks
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Kim Weston
(@kimweston90) reported
from
Bromley, England
@virginmedia don’t appreciate being hung up on by your despatch team. I’m aware of an issue today in the SE20 area, however I have had issues with my connection for the last week - could you please help since your call centre won’t?
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Gary Ekins
(@garyekins) reported
from
Epsom and Ewell District, England
@virginmedia Out of nowhere service stops. Everything is plugged in correctly. Restart. Nothing works. Give it a few hours and miraculously starts working again. About once a week now.
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Maya
(@Purp_Amethyst) reported
from
Camden Town, England
@virginmedia guys my internet is not working ?
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The Honourable Jack Bremer, Laird of Loch Borralan
(@jackbremer) reported
from
Wandsworth, England
@virginmedia All, got builders in, need to talk to someone The point I was making was your app is bad
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Our Family Blog
(@TheLifeIShare) reported
from
Richmond, England
@Ofcom hi, @virginmedia is refusing to help us deal with constant scam calls on a new number after our old one was bombarded with them too. It would seem that that somehow scammers have got hold of some of their numbers. How do we deal with this if Virgin won’t?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Laura
(@florabynight) reported
@virginmedia I don’t report loss of service specifically for compensation. I report it because it happens on a fairly frequent basis and it’s important that you’re aware that your service is poor. Also, what happens if your service isn’t resolved by 6.30pm and there’s no documentation of it?
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Mike Clarke Snr
(@MikeClarkeSnr) reported
@craigchallis74 @1MickyHazard @virginmedia How awful, sounds like a similar provider that have a complete lack of customer care.
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🏁Ruth Maxwell-Hudson🏁
(@ruthm4x) reported
@virginmedia Just tried with those menu options & it was hardware issues
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Leigh Gow
(@LeighHutch90) reported
@florabynight @virginmedia I second this by the way. This is the third time it’s dropped out just this week! Ridiculous service for the amount you charge. And it won’t be fixed at 6.30pm as it never is!
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UnionJack3rd
(@Unionjack3rd) reported
@virginmedia hi internet is down in BD20 area (area 14?) been off for a bit. Router flashing red. Have we any updates?
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Network Wizkid
(@iwiizkiid) reported
@virginmedia Your website won’t let me register a loss of service.
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Amy Louise Dubber
(@bcafc_amylou) reported
@virginmedia Not helpful at all! Cannot set up a memorable password for them to access my account both online and on the app. Had this issue before and it was supposedly sorted, obviously not
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Christopher Brown @chriscb@mas.to
(@chriscb) reported
@virginmedia broadband has been down in PO4 since just after 11 and your service status says it should be fixed by 15:45. Any idea when it's likely to be working again?
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Tim Hoggarth
(@hoggarth_tim) reported
Any idea why my internet and TV are down @virginmedia ? Postcode BD13 2AA
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L✌️
(@lauriedoa) reported
@virginmedia my broadband/Wi-Fi isn’t working at all in the Basingstoke area and the service checker says there’s no known issues. Any help please?