Virgin Media Outage Report in Lambeth, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southall, City of London, London, Paddington, Southwark, Hackney, Hammersmith, Harrow, Tower Hamlets, Islington, City of Westminster, Camden Town, Croydon, Ilford and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Paddington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
-
Alison Mackenzie
(@Alison1mackITV) reported
from
Richmond, England
@virginmedia The link says no issue - I phoned virgin to report 90 minutes ago and the man in technical support said they would fix - but no time given
-
jordan
(@wharfyoung) reported
from
Poplar, England
@virginmedia Okay well I’m currently on hold to speak to a manager in customer care on the phone and have been for nearly an hour so if you’re able to get speed that up it would be much appreciated.
-
Lewis 🇪🇺
(@lewistullett) reported
from
Hackney, England
First time in a year that @virginmedia broadband is down. Amazing continual service through the pandemic. Still weird waking up to no WiFi!
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks
-
Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia I was promised a call back from an engineer within 4 hours over 6 hours ago and nothing has happened yet my broadband and tv is still not working?
-
jordan
(@wharfyoung) reported
from
Poplar, England
@virginmedia Oh they just hung up on me after being on hold for over an hour. If virgin media genuinely think I’m going to pay this bill after the level of service I’ve received they absolutely have another thing coming.
-
jordan
(@wharfyoung) reported
from
Poplar, England
@joelycett I need your complaining skills, virgin media are trying to charge me £230 for an account that they cancelled. no one seems to be able to help me on the phone, have spent over 8 hours on the phone in the last month and keep getting hung up on pls help
-
Stephen
(@pennacksplace) reported
from
Camberwell, England
Holy **** @virginmedia sent me a refund for an error on a broadband account that was closed over 5 years ago 🙌
-
Donnchadh
(@dkurland92) reported
from
Brentford, England
@virginmedia is the service down across #london or ?
-
Alison Mackenzie
(@Alison1mackITV) reported
from
Richmond, England
@virginmedia I have reported an issue and they said they were investigating- still no broadband - when will it return please ?
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks
-
jordan
(@wharfyoung) reported
from
Poplar, England
When you spend 2 hours on the phone to @virginmedia about a complaint that’s taken them over a month to respond to and they pretend not to hear you and hang up the phone coincidentally when they close at 9pm. I’m going to lose my **** soon.
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate
-
Alison Mackenzie
(@Alison1mackITV) reported
from
Richmond, England
@virginmedia I can now get WiFi again - not sure what was causing the problem - thanks
-
jordan
(@wharfyoung) reported
from
Poplar, England
So @virginmedia have just told me that a complaint I made over a month ago was actually never going to go anywhere and was only with the person I made the complaint to. I’ve just wasted a month on a complaint that was never going to get resolved. They wonder why ppl hate them
-
Neil Carter
(@Coq_Au_Ginge) reported
from
Ilford, England
@virginmedia Good afternoon. I’ve recently received some calls purportedly from Virginmedia saying that our internet isn’t working as it should and that they need to fix it. Are these calls legitimate please?
-
Alison Mackenzie
(@Alison1mackITV) reported
from
Richmond, England
@virginmedia I am told there is an issue - bit no time given for it being fixed ?
-
Richard Cooper
(@toonrich) reported
from
Ilford, England
@virginmedia at 14.40 I was promised a call within 4 hours from your technician. Still waiting... I’d like to go to sleep now but I’m worried I’ll miss his call. BTW it’s about your **** broadband #broadband #virginmediadown #virginmediarubbish
-
Jamie Bolding-Howe🏳️🌈🇬🇧
(@Jamie_Howe75) reported
from
Stratford, England
@virginmedia I'm on the phone trying to cancel the order at this very moment, no doubt I will get blocked in doing so yet again or my call cut off again.
-
Richard Cooper
(@toonrich) reported
from
Ilford, England
@virginmedia Slow broadband. I spent ages on the phone to your helpline and s was hen they couldn’t do anything they said an engineer would call. Waited on all day but he didn’t bother.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dan
(@Bigdan693) reported
@alexjbooks @virginmedia I have had exactly the same problem, called to find out when my deal ends which is July 2023 yet they are telling me my package will go up £21.50 in May!!
-
J.P
(@paynester1978) reported
@virginmedia All wifi connections - checked PS5, Google Home speaker, iPhone 12. Although I couldn’t physically check the GH speaker, it wasn’t connecting to my phone via wifi network or internet.
-
Luke Tilt
(@LukeTilt88) reported
@virginmedia I’ve spent over 3 hours on the phone to today, been transferred 7 times, spoke two 7 different members of staff, had the phone put down/cut out on me twice🤬 All I want to do is cancel my contract, which YOU have emailed me saying I can do…why is it so difficult?
-
Colin
(@albaman90) reported
@virginmedia Service from yourselves tonight has been dreadful. Phoned at least 12 times and been passed around 6 different departments when all I want to do is cancel my account and give you your items back. I only got my Quick start box yesterday and due to being missold
-
princealbertofmonaco
(@WeeLemLug) reported
from
Glasgow, Scotland
@virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?
-
Dan
(@Bigdan693) reported
@virginmedia awful customer service! A letter saying my bill going up 21.50, which is shocking, but not until current offer expires in July, CS telling me it goes up in May, they then say it will go up to 161 in July which is £90 more than i currently pay then I get hung up on!
-
Anfield B C Peter
(@permarlings7) reported
@virginmedia Read the whole tweet! It’s not me you have let down!
-
Mo
(@mohashpat) reported
@virginmedia Thanks.. I have just called and there is an automated response that internet is down u til 2:45pm tomorrow.. surely we should be refunded for our loss of service
-
Dr Guy Mankowski
(@Gmankow) reported
@virginmedia You’re sorry to hear it? So will you be refunding the 120 pounds you fined me for because you couldn’t cater to my new address- or is your apology just something you say in public in the hope the issue can be lost in private correspondence?
-
James Jarman
(@Jargon64) reported
@virginmedia Well, because I am only 95% sure it's a modem problem I also booked an engineer to come out, which I do see but not the order. I figured I'd hedge my bets. Has it overridden and cancelled the order (which is much more likely the cause)?