Virgin Media Outage Report in Lambeth, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Hammersmith, Paddington, Southwark, London, Hackney, Croydon, City of London, Ashtead, Islington, Newham, Camden Town, Waltham Forest, Wembley and Merton.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Simon MacMichael
(@simonmacmichael) reported
from
Ealing, England
@ruskin147 @virginmedia Three frustrated people working from home in W3 without Virgin internet ... data allowance on tethered mobile taking a caning, slow connection too.
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Pipster..
(@viceregality) reported
from
Lambeth, England
Seems I’m not the only one having a problem with their @virginmedia broadband going down... bit busy working from home so if you could get it fixed that would be great.
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Shelley Burke
(@ShelleyBurke23) reported
from
Wandsworth, England
@ruskin147 @virginmedia No service here in SW15
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Steve O
(@journeymansteve) reported
from
Camberwell, England
@JohnD0956 @WISE16 @virginmedia Gits ..... most of London down I’m hearing
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@lemonfreshrob @virginmedia Esp when bulk of country working from home and now cannot and gust service is non existent
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Ian Brown
(@ian_flyinscot) reported
from
Kingston upon Thames, England
@virginmedia please help with complaint raised..... customer service is just woefully poor
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Fiona Graham
(@FionaGraham) reported
from
London, England
@ProfWoodward @virginmedia I can believe it. That’s outrageous - and clearly they don’t need the business. Which given the expense of their broadband + TV package seems about right. If it’s any consolation - it’s down a lot, and the speed we get is constantly being throttled, even before covid.
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Alex Rusev
(@AlexRusev3) reported
from
Southall, England
@virginmedia @PlayAvengers My broadband is down and I am working from home. I followed all the steps available to fix the issue with the broadband but still not working... and I can't even contact anyone from @Virgin
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@lemonfreshrob @virginmedia Me too....been 5weeks and service is shocking. Not settling for it anymore . Just contacted BT and they are gonna install me WiFi with them in 2 weeks fibre as was with them before for 3 years and never ever had an issue with them
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Phil Marriott Ⓥ
(@phil_marriott) reported
from
Camberwell, England
@laurabailey @virginmedia They are completely useless. I don’t understand how they continue to get away with such poor service.
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Anand Baria
(@anands_) reported
from
Brentford, England
It’s been three hours and I’m unable to do any work from home due to my internet being down @virginmedia can you please sort this out, I pay a hell lot for the services #virginmedia #virginmediadown #wfhlife #workingfromhome
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Paul Malin
(@Paulmalin10) reported
from
Camberwell, England
@virginmedia No service in SE 16. Impossible to logon to a/c, service update says no issues in area. Help!
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@ambsonthescreen @ruskin147 @virginmedia Doesn’t work. Was down an hour ago and now just says we’re aware of an issue etc etc
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Dave Cross
(@davorg) reported
from
Wandsworth, England
Hi @virginmedia. My street WhatsApp group shows that all of your customers on this road have no broadband service. A Google news search shows the problem is wider. Your status page is broken. Please give us some information.
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DanQPRHackney
(@danhacks) reported
from
Lambeth, England
@virginmedia do you ever work!! Always breaks down and you call and get a to busy to take your call!! Worst internet provider in history!!! #virginmedia #virginmediadown
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Euan Wilson
(@_euanwilson) reported
from
London, England
One of the only important zoom meetings I have this week, actually an online seminar I’ve paid for and obviously @virginmedia has gone down... wonderful
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@lemonfreshrob @virginmedia Tell me bout it. And now when you contact phone number it just goes dead. Even when it’s up I find their download speeds shocking. Only been with them 5 weeks and not accepting this level of service.
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Jason Robinson
(@jcronthego) reported
from
Camberwell, England
@virginmedia I have an error code S101, your web-site insists I call but your phone number says that I have to call back later as you are busy. I need to work from home. I need to get on-line now. Please help
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Priya🦋
(@sayitrightltd) reported
from
Kensington, England
Hey @virginmedia ... my WiFi has been down for over an hour now. Unable to WFH without working WiFi. Help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kay
(@kay19694000) reported
@virginmedia worst customer service in the world, lying that someone tried to phone me, they didnt, sent email to exec. office. to complain 24.11 STILL NOTHING
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Kadiff Kirwan
(@kadiffkirwan) reported
@virginmedia I’ve had no wood since 3pm this afternoon once again. And after many attempts there is no sign if it fixing it self. Can someone help
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Paul Bailey
(@PaulBai56725831) reported
@virginmedia is anyone able to help with a sim card issue that has been dragging on for 3 days with no one from customer services helping??
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Sam Stallan
(@SamStallan) reported
@virginmedia Terrible customer service. As new customers my partner and I have been trying to find out why our self starter kit says delivered on our account but no email to say pick it up? Been cut off the phone twice and chat just ignores messages. Will try sky instead I think
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Pat O'Brien
(@pqobobo) reported
@virginmedia I am having a nightmare trying to login. Virgin insists on only recognising an email which is over nine years old, despite contacting me regularly on my ‘new’ one. I can’t access anything because I can’t log on. Someone help!
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Frazzles
(@Frasafus) reported
@virginmedia is there any way to contact your customer service?
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Bruno Cardoso 🇪🇺🇵🇹🇬🇧🏳️🌈🐻
(@bitbytebruno) reported
@virginmedia @Ofcom Having customers waiting for 2 hours on the phone to get support is obscene at best. I know these are unusual times, but it's completely unacceptable that a company make their customers wait this much to sort out (maybe? hopefully?) a poor service.
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Bruno Cardoso 🇪🇺🇵🇹🇬🇧🏳️🌈🐻
(@bitbytebruno) reported
So basically I have also heard that basically I am held at a ransom of £240 if I want to leave Virgin Media now and try to get a service that is stable and works with my work vpn (that is the very common Cisco Anyconnect).
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ed francis
(@pompeyhedge) reported
3Mbps and a ping of over 300 m/s @virginmedia Where's my lightning fast speeds? Why the constant dropouts, why the diabolical customer service? Why such massive profits? #greed #lies #overcapacity
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UK Gamer
(@UkgArmy) reported
Right @virginmedia this is been going on for too long and you keep dropping my speed i spoke to your colleague yesterday and they said it would be fixed by today stop telling lies to your customers and fix the issue you dont get paid for doing nothing