Virgin Media

Virgin Media Outage Report in Lambeth, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lambeth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lambeth, Greater London, England 12/04/2025 20:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lambeth, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Islington, London, City of Westminster, Hammersmith, Camden Town, Southwark, Croydon, Ilford, Newham, Wembley, Orpington, Waltham Forest, Ealing and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomHackney TV
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:

  • calummew Calum Mew (@calummew) reported from Hackney, England

    @virginmedia WiFi down in London N15 😫 Every time we call it simply tells us to restart our hub which we’ve done 12 times. How can we speak to a human being? Trying to work from home!

  • calummew Calum Mew (@calummew) reported from Hackney, England

    @virginmedia Day 2 of no WiFi whilst trying to work from home. Day 2 of sitting on hold for hours with no one picking up. Have also texted the number and responses either abruptly stop or we are told we’re being transferred. Is there a nation-wide outage or something?

  • Ianharwooduk Ian Harwood (@Ianharwooduk) reported from Bromley, England

    @virginmedia I don’t need the app. I know there are black spots as I no signal in certain rooms. Are you trying to wind me up. As I have already said I am leaving. Direct debit has been cancelled and I have notified you in writing via this channel as no other way to contact you

  • rob_green86 Rob Green Jnr (@rob_green86) reported from Poplar, England

    @virginmedia Yea I do that and it says to reboot my Hub 3. Which I do and then get 15mb for 2 mins and then back to 4mb. Can you please DM me with a link to online tech support because I've already wasted 3 hours this week trying to get through on the phone.

  • CarlyCella carly cella (@CarlyCella) reported from Wandsworth, England

    @virginmedia what is going on with your broadband and would help if your phones are answered by someone who can actually help!!!

  • adammcilrick Adam McIlrick (@adammcilrick) reported from Camden Town, England

    Hey @VirginMediaCorp and @virginmedia ... we waited for your engineer today - rearranged work schedules/meetings. Nothing. No call. No text. No email. No show! DM for our remedy number - this is absolutely #atrocious #customerservice. The #complaint will be escalated if no reply.

  • ZXena_Mclean Zena Mclean (@ZXena_Mclean) reported from Ealing, England

    @virginmedia can someone help me out please? Been through your phone lines and online chat service. Seems no one knows how to change a email address and password. £20 changeover service for something most of us can do on our own in less than 5 mins. Why is this so difficult 😭

  • anthonysuter82 Anthony S (@anthonysuter82) reported from Hackney, England

    @virginmedia anyone able to help me with my WiFi speed, paying for 200 and getting 50, no one answers the Telephone or chat? #Poorservice #ShouldhavechoosenBT

  • KrLwsn Karl Lawson (@KrLwsn) reported from London, England

    @virginmedia Please could you arrange for a customer service advisor to call me. I've been holding 56 minutes, and my line was cut off while speaking to a member of your team. Feel free to DM me for more information.

  • chrisoregan chrisoregan (@chrisoregan) reported from Bromley, England

    @etdragon @virginmedia Yup, I suspect this may be the issue. Ah well, first world problem :(

  • sumnerpom Matt 🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sumnerpom) reported from Bromley, England

    @virginmedia Oh look sound but no picture on at least I know the tv is ok as I can see the home and catch up menus. Service getting worse the more we pay

  • NaveedA59768055 Naveed Ahmad (@NaveedA59768055) reported from Ilford, England

    @virginmedia No it’s a home account, I meant engineer called his back office to ask for urgent cable book for my address and that urgent never happened as this is the 3rd day now all to gather 20th day

  • proutyben Ben Prouty (@proutyben) reported from Richmond, England

    @virginmedia Any news on when your fibre service will be running again in Richmond (TW10)? I switched to VM a month ago and already two full days of no internet. Crazy! Never had one blackout with Sky Broadband in two years. Regretting the switch!

  • chrismsutcliffe Chris Sutcliffe (@chrismsutcliffe) reported from Camberwell, England

    @tzusj @virginmedia .@virginmedia are just the worst. Over the course of about four months we found they incentivise their call centre staff to full on lie to you. Awful business practice, puts their service staff in a real bind

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    As previously stated, anyone thinking of getting @virginmedia don't! They lie, never answer calls and don't turn up when promised. Utter crap from start to finish, all while their tax evading owner @richardbranson sits on some private Island reaping the benefits. Dog 💩 company

  • realjonconnor 🔥Jon Connor (No not that one) (@realjonconnor) reported from Islington, England

    @virginmedia It's not even about that. Even when there are no faults. I still get lag and disconnection issues. Very frustrating

  • dkurland92 Donnchadh (@dkurland92) reported from Brentford, England

    @virginmedia hey is there a problem with the internet in NW London it’s very slow today ?

  • TheRealMrDrew G (@TheRealMrDrew) reported from London, England

    @virginmedia That issue fixed itself. However, this evening we're getting the same problem. This has been going on for the past week on and off. I'm now told that the issue is estimated to be fixed by 2pm tomorrow - the service we've received from Virgin has been particularly poor of late

  • hollyliba Holly B (@hollyliba) reported from Camden Town, England

    @virginmedia WHAT THE BLOODY HELL IS WRONG WITH YOU EFFING BLOODY INTERNET. We’re all working from home mid lockdown and have jobs to get done. Your service collapses all the effing time

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from London, England

    @virginmedia The auto response system is terrible & apparently someone should have responded to my refund query & guess what? No one has bothered.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Octavesymphony Anunitha Thomas (@Octavesymphony) reported

    @virginmedia Thanks. I've raised it again to save myself the time. Hopefully it doesn't get accidentally closed/cancelled like the appointments your customer service schedule. Your team are the only reason VM has any customers left as you actually respond, so thanks.

  • Sarah_McChesney Sarah McChesney-Gordon (@Sarah_McChesney) reported

    @virginmedia Hi, thanks, yes very aware of that. We're beyond service issues now, I'm now moaning about your incompetent customer service and inability to resolve your customers' issues.

  • Lilywhite1976 V Meldrew (@Lilywhite1976) reported

    @LDesesperes @virginmedia How much did they take off you? I had to get rid of everything to halve my bill and got standard internet only. Been a customer for forever, no loyalty!!

  • _DannyFrost Danny Frost (@_DannyFrost) reported

    @virginmedia worst customer service I’ve ever experienced in my life! Absolute liability. Complete diarrhoea. WET, WET diarrhoea, honestly should be ashamed you animals

  • wirralangling WirralAnglingCentre (@wirralangling) reported

    @LDesesperes @virginmedia Don't you mean they overcharged you in the beginning?. They have still not resolved my outgoing server setting that we have had for 15yrs. Terrible service

  • Michell74656510 Michelle Brooks (@Michell74656510) reported

    @virginmedia Yes I have they said they would increase our speed but my husband has advised that the speed we were increased to I'd what we should be recieving. It seems that the router position needs changed (engineer reqd) or a new router. But noone is keen to help!

  • DavidMc50081800 David McGregor (@DavidMc50081800) reported

    @LDesesperes @virginmedia Well ur lucky my complaints get closed off the second they are made extremely poor from them they have breached my contract for the past 12months I'm now taking legal action against them

  • StanWils0n Stan Wilson (@StanWils0n) reported

    @virginmedia Sort it out! No service anywhere at all

  • paigealice_xo 𝒫𝒶𝒾𝑔𝑒 𝒜𝓁𝒾𝒸𝑒 ♛ (@paigealice_xo) reported

    @virginmedia The fact that we are having to pay £200 to cancel our wifi as we are moving, when it’s not our choice to move it’s due to covid, and you don’t supply our new address. I don’t understand how you can ask us to pay this when we would have stayed with you if we could. Ridiculous

  • StaiteAnt Ant Staite (@StaiteAnt) reported

    @virginmedia I've tried everything! Even through mates rates and still can't help me. £51 for basic everything (and I mean basic) used to be £48 then three weeks after negotiating new contract you put it up by £3, I've given up!