Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Newham, Harringay, Ashtead, Hammersmith, Waltham Forest, Hackney, Southwark, Fulham, Poplar, City of London, Ilford, Paddington and West Molesey.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| Newham |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Ashleigh Jade Loeb
(@MxAshleighLoeb) reported
from
Islington, England
So @virginmedia have said a broadband outage since last night will be fixed by 12:25, 17:00 now by 20:10! Very disappointed. Going to be paying extra for my mobile data to try to get some work done! #N4
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Hadders
(@chelsian) reported
from
Epsom and Ewell District, England
@virginmedia still on the phone, still not working 💤
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Lulu
(@lulumr) reported
from
Ilford, England
@virginmedia Honestly terrible. I had an order number but no one would take responsibility and arrange the installation. Already had Virgin to the house, it would have been so easy for you.
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H-Town
(@letsbhavinu) reported
from
Hackney, England
I should've known better than to extend my contract with @virginmedia so much service issues. Today it's no Internet, bet they'll say its my equipment #standardanswers
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Edu Caselles
(@CasellesEdu) reported
from
Kensington, England
@virginmedia thanks for such a helpful and amazing customer support service. After 40 min waiting to talk to one of your agents, he complained he could not hear me properly, I asked him to bear with me while I plugged my headset and 10s later, he hanged up. 1/2
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Deborah Maclaren
(@MaclarenDeborah) reported
from
Richmond, England
@virginmedia No. It's an intermittent problem so is currently working. The message that goes out on the phone line ( when I call in to report when it ISN'T working) says Iit's a ''complex problem' . This is frustrating as your customer services ( appalling) said it would take until Sept 9 th
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia This is not account specific data. There’s a Service outage in a large area. Updates on service areas such as mine e8 service area 15. Are not sensitive. Other utilities say there seems to be an outage in your area. Call or chat for detailed information.
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Johanna
(@JohannaWhitaker) reported
from
Islington, England
@billy77483355 @virginmedia I have no issue with the nationality of the agent or where they are based.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia no internet connection since 10pm last night. Router rebooted multiple times. Service test run 3 times no fault found. Area reference 15 east London.
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Becca Lewis
(@becca_lewis93) reported
from
Islington, England
@virginmedia @pgee91 No, the team on the phone have not told us anything except an engineer is on site to fix issue. Meanwhile the ‘Fix estimation’ time continues to go up, and ‘An engineer is on his way’ - is he coming from the call centre in India too as has taken hours...
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia Yes, I did. I said that in both my posts. Three times even before and after I rebooted my router. Other people in postcodes near me are reporting the same problem. It reports back that all is well. But there’s no connection to the internet.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia Actually it doesn’t help because. You guys are failing to read to comprehension.
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Jewmie
(@JamieSenitt) reported
from
Richmond, England
Another evening of @virginmedia broadband not working properly ... that’s about 8 days now it’s cut out several times through out the day! Think it time to cancel the contract!
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Geoff Speed
(@GeoffSp) reported
from
Ealing, England
@richardmeade13 @virginmedia I understand your pain Richard. We’ve had same problems & now knocked Virgin on head
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.
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Dan
(@DanStratford84) reported
from
Wandsworth, England
@emotionalprawn @SkyHelpTeam @virginmedia We use virgin and have no issues at all
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Kieran Kunhya 🚀
(@kierank_) reported
from
Camberwell, England
@virginmedia @Stephen_Neal Can you hire @PheedbackPhil to fix your tube WiFi
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia @seraybot Yes I’ve run the service test three times last night and this morning before posting here and I’ve rebooted the router several times.
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬
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Becca Lewis
(@becca_lewis93) reported
from
Islington, England
@virginmedia someone was meant to call me back an hour ago as I have lodged a complaint that my broadband isn’t working. Your call centre could not help and I urgently need engineer as I work from home. I will need to have compensation for taking a days leave otherwise.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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scott magee
(@scottmagee1) reported
@virginmedia Spoke to someone at Virgin on the phone at about 13.00. He confirmed again that there is an area 'outage'. I can expect to have wifi again from 10am on 8th! That would be 4 1/2 days without. And your web page still says no known broadband issue - you should correct that urgently
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Heather M the Lone Vegan #BLM
(@Noodle2010) reported
@virginmedia Ive been a customer for over 8 years. I'm out of contract, so paying an extra cost... I cannot access any 'offers' either. Point blank 'sorry' from VM.
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Brian Potter
(@BrianSPotter) reported
@virginmedia Amazon Prime movies not playing on my Tivo box. Series are working, as is Prime on smart TV. Is there a virgin/prime issue ?
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Jo
(@mitsyarty) reported
@AngeMcCool @StopFundingHate @virginmedia Awww poor little Ange wange doesn't like the idea of a truly impartial news channel that will provide balanced points of view. You've been spoiled by flagrantly partisan British broadcast news. Grow up you daft sausage.
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Just The Stu Of Us🇺🇸🇬🇧🇪🇺☠️⚒️
(@BTNStu) reported
@virginmedia Don't bother. VM treat their customers like cash-cows.
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Brian Colman
(@BrianCol2021) reported
@adelarks @virginmedia I Know the feeling 66 Mbps wifi on M350 service is appalling, keep being told there is a SNR and they keep missing there fix dates been going on for weeks. Can’t log a complaint because the page isn’t working
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Barry Ittenson
(@BarrySt21172515) reported
@virginmedia I am a customer of yours and i would like to make you aware that I received 3 phone calls asking me to follow instructions from an automated call as my internet was being cut off within 24 hours for illegal use. Obviously I just hung up as I no this is false but others may not.
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Al Murray Jnr
(@Borochubster) reported
@virginmedia fantastic service, you send me a letter to tell me my bill is going up, then I have a fault and call to rectify it, to be told I can't talk to anyone and try again later. Thanks for that!!! I'm off to Sky!!!
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Wyn lewis
(@wxlsocial) reported
@virginmedia That is a basic question. Spoke with one person after 33 mins (couldn't help); another after 63 mins (couldn't help but lodged two complaints and expects me to phone back in 3 days); and now, after 138 mins, I'm waiting to speak with another. Hope @ofcom is monitoring this.
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Tracy💙
(@_Tracy2) reported
@virginmedia The service status for area 01 has been showing a fault for over a week! Can you please tell me when you expect this to be resolved. We still can’t watch on-demand and are resetting the box daily!!! Paying a premium for standard tv is not good 😠