Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Southwark, Islington, Croydon, Hammersmith, City of Westminster, Ilford, Southall, Twickenham, Camden Town, Kensington, Ealing, Paddington and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| London |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Mike
(@mikesanuk) reported
from
Esher, England
@virginmedia Thankfully network issue Sorted overnight- however it was frustrating not being able to report it over phone, having gone through auto message and diagnostics it then said office closed and cut you off.
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Dale 🔶 🦁
(@DaleMC_) reported
from
Camberwell, England
12 hours without service is rather poor @virginmedia
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reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia I had check that a few times but unfortunately it could not be fixed. This is an ongoing problem and it is not on. Also my phone line not working
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reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia Still not working, unfortunately I won’t be able to pay for this service much longer if I am always having troubles. I don’t know what to do anymore apart than moving on to another realiable provider
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Jonny Morrison
(@jonnysmorrison) reported
from
Lambeth, England
I am sick to death of paying £55/month for yet another ******* broadband outage @virginmedia
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elly
(@putyourboootson) reported
from
Lambeth, England
@virginmedia Broadband (South London) completely down for the second time within a month. Service page estimates 4pm fix - so I’m not going to be able to get very urgent work done today. So, can we get compensation for this rubbish?
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Devon Geiger Hyde
(@DevonGeiger) reported
from
Richmond, England
@virginmedia Service is appalling once again. Internet has been down for better part of an hour, what’s the excuse this time??
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Ben James Photography 🔆
(@BenJamesPhotos) reported
from
Ealing, England
@Joeynoble @virginmedia Trying to get the account transferred into my wife’s name, we’ve been messed around for weeks. Utterly useless, I could move to another provider I would, cannot stand them. @skytv customer service used to be incredible when I was with them, Virgin could learn a lot from them! 😡
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Mike
(@mikesanuk) reported
from
Esher, England
@virginmedia Atrocious Service. Lost all services and then there is no one available to report the fault to! No doubt some workman have just cut through a cable!
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Ana Rocha
(@AnaRochaPT) reported
from
Camden Town, England
@virginmedia any chance of getting an assistant to help? This is a real challenge here, no virgin email for queries, call centers closed, no one on the chat services as I have been online for hours!
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Evan Samuel
(@evansamuel5) reported
from
Wandsworth, England
@virginmedia giving absolutely zero service in SW London for second night in a row and refusing to answer the phone. Absolutely bloody useless.
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amal sasikumar
(@amalsasikumar) reported
from
Kingston upon Thames, England
@vmbusinesshelp @vmbusiness Im sorry but @virginmedia is very poor at responding and I am looking else where not worth paying £50 a month for no service and no response
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Mark Taylor
(@MarkAJTaylor) reported
from
Wandsworth, England
@virginmedia Any further help in this matter? I’ve been trying to cancel my contract for a week now without success.
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amal sasikumar
(@amalsasikumar) reported
from
Kingston upon Thames, England
@virginmedia My internet never works and when I call your guys up they do some amazing tests, and say it’s all fine, I’m left to feel I am lying it’s been a year of nightmares and no solutions
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?
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cycleoptic
(@cycleoptic) reported
from
Islington, England
@virginmedia @JanHammersSon I’ve no internet in N19 no problems reported on status, logged into test..,.. you have broadband problems.... really?
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Neil Cole
(@scroogio) reported
from
Camberwell, England
Any chance of a reply please @virginmedia - nobody responds on your instant message service either
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Michael Abrey-Bugg
(@abreybugg) reported
from
Whyteleafe, England
@virginmedia My virgin broadband has not been working for 3 days and due to be fixed tomorrow, however virgin text made sense to me - help
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reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia my internet keeps cutting off and today not working! I had tried everything your hub mentioned and nothing
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stevexoh
(@stevexoh) reported
from
Esher, England
Hi @virginmedia Broadband been down in KT10 all day and update now says estimate 9.05 tomorrow morning earliest. Is there any more info on how accurate this is? If true I have to cancel only bit of paid work I’ve had for last 4 months so keen to know either way ASAP.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Allen
(@joolie01484) reported
@virginmedia I have complained and it was closed without consideration or resolution . I rang today and a helpful woman in installation expressed her shock at the non service I received, spoke to your CS who said the complaint closure was a ‘business decision’. Seems I only have a voice here
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Tara Phillips
(@taracaroline69) reported
@LutzSchueler Your advice please….I have been battling with Virgin Media for 1 year now. They never contact me despite opening several complaints. The first one they closed without even speaking to me. I am currently on a WhatsApp chat, since 2pm today and still haven’t got an answer.
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Joanne Shooter
(@JoanneShooter1) reported
@bt_uk awful service. Been trying to become a customer a month now and you’ve put the engineer appointment back another month. Like you don’t want new customers. This is now going to leave me without broadband whilst working from home. Looks like I’ll be staying with @virginmedia
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Kev
(@vinylrevival82) reported
@virginmedia promised 4 callbacks due to system errors haven't had 1, had no TV for 5 days due intermittent signal, completed diagnostics and explained this, requested an engineer got told no, requested a team leader got told no by contact centre staff, how do I raise complaint?
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Julie Allen
(@joolie01484) reported
@virginmedia I would of course like an explanation and maybe even a service ?
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Glen Mitchell
(@gpmitchell) reported
@virginmedia one of your engineers was supposed to call to fix my Internet today between 4-7pm and no one has come. Can you help?
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TractorSaint
(@SaintTractor) reported
So my @virginmedia broadband is down. Nothing online, support now say that it's an issue in the area and will take them TEN DAYS to fix. Couldn't make it up. #virginfail #virginmedia
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T at Mummy Barrow
(@MummyBarrow) reported
@virginmedia hi guys. We’ve got an issue with our wifi no longer able to stream Amazon Prime or Netflix. It’s telling us we’re using a VPN when we aren’t. Amazon customer service says we need to speak to you to get you to have our IP unflagged Can you help?
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MeeDartin
(@deemartin1977) reported
@chrisr118 @virginmedia Got an email today from virgin giving me a free upgrade to service. Welcomed yes.....BUT I'm having exact same problem as you. Prime video saying I'm now connected to vpn and or proxy??? I'm not. Don't even have a vpn on any device. Lol...maybe it's an amazon prime problem..😳
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M E
(@ME1627_) reported
@virginmedia disgraceful customer service and lack of bereavement training. 😢 Blocked from speaking with a manager and advised they would send a letter to the deceased. #help