Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Newham, Hackney, Southall, Poplar, Harringay, City of Westminster, Hampstead, Croydon, City of London, Southwark, Paddington, Islington and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Josh Harwood
(@JoshuaHarwood_) reported
from
Eltham, England
@virginmedia It says no known issues. However, the hub is flashing green. I’ve reset the box twice! Help a boy out please
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Vimal Kataria
(@vim102) reported
from
Brentford, England
@sumitpatel84 @virginmedia Contact customer support or @Nickladwa
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@virginmedia I'm still getting sound dropouts on BBC4HD. An engineer did fix this last year but its pixelating and dropping out again. #Eurovision is unwatchable!
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Adam Jamal
(@ONI_Assassin) reported
from
Hammersmith, England
@virginmedia Apparently you don’t value me as a customer, you don’t want my money and worse still you have a broken system which I could fix in under 24 hours. #Bureaucracy #Disappointed
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia very disappointed with recent service in area 21 and no offer of #compensation. We were without service for most of last week often for a full day. Told was our issue turns out was an area outage #misleading . #virginmedia #Broadband #BREAKDOWN
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fone mechanics
(@fonemechanics) reported
from
City of London, England
Number of customers with @virginmedia having problems with calls, texts & data. They are working hard to get this rectified.
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Jason Best
(@jason_best) reported
from
Camberwell, England
From what I'm seeing many people affected by @virginmedia outage (myself included, no mobile data) but yet they've yet to actually acknowledge it themselves... Hmmmmm
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Josh Harwood
(@JoshuaHarwood_) reported
from
Eltham, England
Dear @virginmedia. Im at home on a Sunday and very hungover. All I want to do is watch @NetflixUK. BUT I CANT BECAUSE THE INTERNET IS DOWN!!
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Claire-Monique
(@Clairemonique10) reported
from
Bexleyheath, England
@virginmedia not impressed that there is no internet or cable and the f.a cup is going to start at 5pm!!! #virginmedia #FACupFinal #internetnotworking #cablenotworking #help #virginmediahelp
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia in the 10 years I have been with virgin media, this is the first time my internet has gone down. Sometimes things do go wrong but it’s how you deal with it that matters. Well done to your engineers for restoring the service quickly!!
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SWLONDON-FIST #BBBH #WELHORNY
(@SwLondonFist) reported
from
Lambeth, England
@virginmedia hi, i keep having problems with my hub3 losing its connection to the internet. I've tried all the troubleshooting options, its been going on for 6/7wks and each episode is getting more frequent & for longer periods of time. Had it a few yrs and could do with a new 1
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia They have a record, I called this morning as its lasted the weekend without issue. Compensation was refused. Hence the tweet. It was on an off whole week. Even tried changing a resistor which did not work
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Your chat help was absolutely no help at all. Unable to answer a simple question. I’ll have to queue for hours to speak to someone, who I hope can make sense. Can’t wait to leave @virginmedia #trapped
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Alan Wheeler
(@alanandline) reported
from
Richmond, England
Ummm @virginmedia a day to use 5gb free data to compensate for no service, when the most important thing for me is being able to make calls. I get these things happen but you should know or ask what is important to your customers
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Bob Hawkins
(@salvatorRosa) reported
from
Bromley, England
Dear @virginmedia we rang repeatedly to complain about the quality of our viewing experience thro’ TiVo when watching through iPlayer the programme stops & we have to restart to get a signal
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@virginmedia Hi. That is the number I called this evening once I received my “final bill”. Woman on the phone told me I was given false information and that I would have to pay the fees. Yet the lovely woman I spoke to when moving told me I defo wouldn’t. Help pls
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Emma Jones
(@Emmajones79) reported
from
Kingston upon Thames, England
@virginmedia This isn’t acceptable you’ve basically fooled me into signing another 12 month contract! I want to cancel it it’s not even been 24 hours
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia Hi thanks for the response We reported issue 1st on Monday last week it was intermittent all week 2 or 3 days we had nothing despite engineer visit It corrected itself Friday late pm. We had been told we had an issue but The engineer advised we were affected by a local outage
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@virginmedia Done that. Ive called, customer services dealing with it. Seen the forums and it's an occurance with other customers on the network. Thanks.
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kim lawrence
(@peppernpig9) reported
from
Croydon, England
@virginmedia I can not get hold of any customer service teams! I am going to try a shop now but I am so fed up
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Jeffery
(@MendingTheGap) reported
@virginmedia Major Landlines outage in Tunbridge Wells verified by Matt Area Technician, India faults say no outage we've damaged our phone line.
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Sawan J
(@SawanJ1) reported
@virginmedia So basically no way for the customer to get a resolution.
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Nicki🌈💕🌈
(@Nicki_n_Wayne) reported
@virginmedia It comes up with there's a technical issue please try again
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HC
(@PCHell147) reported
@virginmedia I have been told the complaints department would ring me back endlessly, and they never have! Not on any occasion. The complaint is about the fact it’s taken SEVEN months to fix the billing error, every month promised it was sorted. I’ve had to make contact every month.
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Rebecca Nguyen
(@RebNVT) reported
@virginmedia still no internet. It’s been a week. We keep calling and are being told we will be getting an update and no one calls back. The website says issue should be fixed by 6.50pm. Can you confirm an engineer is working on it and explain why it has been going on for a week
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Joe
(@Joe77330134) reported
@virginmedia If you see my original post you will see they did and they said they couldn’t help!
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Zsuzsanna Cseh
(@CsehZsuzsi) reported
@O2 @GoodThingsFdn @virginmedia Spent 1 hr in store 2 be told they cant access my account & can't upgrade 2 replace brocken one. On the phone, talking to 4 people & couldnt cancel contract as a code needed to be sent to dead phone & call me back 2 collect my debit card details.. o2 uou'vr just lost s a custemer
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Charlie
(@CharlieForrest1) reported
@virginmedia Still have this issue usually at points of the evening my internet just won’t connect. This has been some time and I’ve checked your website and no issues are apparently in my area! Why does this keep happening like seriously
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Lee Turner
(@Leeboooo) reported
@virginmedia The Service Checker doesn’t seem to work very well!
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camsoft2000 🇺🇦
(@camsoft2000) reported
@andrew_kemp @virginmedia You’ve not had much success with them, completely opposite from my experience. Just been updated to 1.1Gbit and I’m getting those speeds reliably. Can’t remember the last time we had an outage. It does seem though more times than not VM do provide a poor service in some areas