Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Bermondsey, Ealing, Tower Hamlets, Leatherhead, Greenford, Camden Town, City of Westminster, Croydon, Harringay, Lewisham, Isleworth, Charlton and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Ilford |
Internet | |
| Bermondsey |
Internet | |
| Ealing |
Internet | |
| London |
Wi-fi | |
| Ealing |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Scott Gentle
(@ScottGentle14) reported
from
Camden Town, England
@virginmedia I am on the Whittington Estate in N19. Many, if not all of Sandstone have had major issues with no tv or internet whatsoever. It’s not just a day or 2. It’s been off for at least a week. We have engineers out once a week only to be told that the main issue is outside
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Alan Back
(@ARBack1) reported
from
Richmond, England
@virginmedia I complained some weeks ago and have received a written response. I want to discuss it but have been holding on the phone now for half an hour. I have just moved house and the service has got worse. I cannot make video calls that is affecting my business
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia Yesterday I wasn't able to work because the internet went down and this afternoon the same. You offer very unreliable service. What can you do for me?
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raymond Barker
(@RaymondBarker4) reported
from
East Ham, England
@virginmedia We are sick of the constant interruption to our service time for a change me thinks
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Michael Way
(@8twisden) reported
from
Camden Town, England
@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
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Michael Henry Lamb (Mike TV)
(@Michaelhlamb) reported
from
Poplar, England
@virginmedia hello. Internet down on the Isle of Dogs. Are you aware of any issues?
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Eddie🇬🇧🇪🇺
(@Edd1203) reported
from
Camberwell, England
@jamiepattenden1 @virginmedia Had the same issues with mine. Router would reboot between midnight - 1am for about a month then stopped.
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I need a new sim sent to my new address. Haven’t been able to speak to anyone and have no service on my phone. Can someone get back to me.
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Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia Not exactly the same time. But I've logged the outages on my account, and they've also been listed as network faults (engineer going is on the way etc)- so nothing to do with the router or home network.
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Alex Balfour
(@adbalfour) reported
from
Kensington, England
@virginmedia @PlayAvengers @Arekkz Bayta codes???Doesn’t he mean Beeta codes? For ****’s sake can no one speak proper British English any more. People at Starbucks -‘Can I get...’. Others ‘my bad’, ‘different THAN’, ‘a bunch of people’, ‘ON the week-end’, ‘ON Trafalgar Square’, ‘advertizement’ (my son said this)!
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Dominic Sender
(@dcsender) reported
from
Camden Town, England
@virginmedia please advise what is going on in London NW2. Service has been appalling since Thursday and I don’t want to be on hold for an hour to speak to somebody.
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia What about **** customer service and no ****** every answering. Doing much about that?!
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Have you read my entire thread? I got a letter saying my complaint was invalid due to lack of evidence - despite the internet outage on 25 June making BBC, Guardian and Sky News. Can you please direct me to how I can escalate this?
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Gavin Mac
(@Gavarnos) reported
from
Croydon, England
When you wake up and realise it’s not virgin media still at fault but your son who to ‘fix’ it has put a pointy thing in the factory reset of Virgin router deactivated modem mode causing total network chaos in the house
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I want to cancel my mobile contract. How do I do this?
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raesnothere
(@raesnothere1) reported
from
Hammersmith, England
@virginmedia Sry the internet is back now but the speed is very slow and always get offline for my phone
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia This same letter twice. Service kept cutting out for while street through April/ May/ June but mostly less than 24 hours. When was more than 24 hours your website was down for logging claims. Was just impossible to speak to anybody so I withheld payment not getting service
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Ok. And on the separate issue of your call centre operative hanging up on me, who can I contact to make a separate complaint? I also then want to discuss either cancelling or downgrading my service as a result of this experience. Please also direct me to the right team.
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Subhendu Dey
(@subhendudey) reported
from
Kingston upon Thames, England
Hi @virginmedia I don't understand I am not under any contract still I am not able to cancel my connection. Can you please why??
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Cordell Campbell
(@cordellcampbell) reported
from
Kensington, England
@virginmedia outage in Kensington....again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Most Powerful Gamer
(@ilovecrack43) reported
@virginmedia Internets been out for a few hours and I'm unable to get a number to contact support. Some help would be nice
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Robin
(@Fallout180180) reported
@virginmedia hi, can you tell me what the problem is with broadband in gl3 area please. Been down almost 2 hours now.
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𝕻𝖔𝖈𝖐𝖊𝖙𝕲𝖔𝖙𝖍
(@MissLMunster) reported
@virginmedia I'm trying to contact you and it's actually impossible to get any help. Your WhatsApp "help" isn't fit for purpose and they're rude. I've just spent 15 mins on the phone, pressing a million numbers, had to repeat it all and finally, I was informed I'd be put through
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S H D
(@sashaholly_) reported
@virginmedia I cannot deal with the constant connection loss while I’m working from home. Is there a known issue in the SE9 area?
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S.T.A.R Consultancy and Training Ltd
(@JangKayani) reported
@virginmedia … so I have a fault with my broadband I have contacted you again and have been on hold for 30 mins then I am diverted to another department. I have to go through security again and then you disconnect the call. What a great service you provide.
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We won't need eyes where we're going
(@Kebab_and_Chips) reported
@virginmedia Is this account for Customer services queries as well?
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Paul McClure
(@chiefmackers) reported
@virginmedia Have spoke to them on that number more times than I can count now. If I’m lucky enough to get through, that call centre will tell me that it’s outta their control & theyll send an email to the outside contractors. Will tell me they’ll call me back to let update me, but never will
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Becky D
(@Bex2016) reported
@virginmedia Not good enough I’m afraid, I have already tried the WhatsApp route and that didn’t work either. I’d like a manager to call me please. If this doesn’t work, I’ll be making a formal complaint later today
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Karrie H-R 🏳️🌈
(@KarrieH_R) reported
@virginmedia I’m struggling to get help with a new order. I signed up to a broadband contract with virgin on the 26.7.22. I was due to receive my router etc on 22.8.22 but haven’t had anything. I keep getting cut off when I try to ring customer service.
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NicolaHalton
(@halton_nicola) reported
@virginmedia Mmm, doesn’t seem like great customer service….