Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hampstead, Fulham, Greater London, Hackney, Croydon, City of Westminster, Southwark, Poplar, Wandsworth, Harringay, Newham, Hounslow, Orpington and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hampstead |
Wi-fi | |
| Fulham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Fiona Duggan
(@fionaduggan) reported
from
Wandsworth, England
Dear @virginmedia #VirginMedia I have never experienced such shite customer service. Utterly utterly shocking, remote working or no remote working, is there anyone working. If a communications company can't do better? And your website is also pants. Yours non-faithfully,
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Brigitte RicouBellan
(@globalbribri) reported
from
Paddington, England
Virgin Media upload 0.5 Mbps (Vs. a 30Mbps + promise) since 13/11. No fix in sight in spite of @virginmedia having acknowledged our pb, at a time where having a decent internet service in your home is a matter of life & death.
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia I can’t seem to be able to reset my password for my account. Is there any way you could help me please?
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia @ksw1980 My bill has been paid and that’s resolved. The issue now I believe is with your website. I enter my new password but cannot click the second box to confirm my new password.
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carly cella
(@CarlyCella) reported
from
Wandsworth, England
@virginmedia another day of no internet and useless customer services... WHAT IS GOING ON
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Chris 🇬🇧🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
.@virginmedia amazing that when I want to talk to someone about moving house or changing my existing package, your team are more than willing to chat to me. When I get transferred to the team to disconnect my services and cancel my contract I get hung up on after 25 mins on hold.
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kevin lansdown
(@kslansdown) reported
from
Richmond, England
@virginmedia No I tried the virgin media app messaging service and was told the best deal on my current package would be £122per month rather than the current £90
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@virginmedia anyone able to offer support today? Holding on for 22mins so far 😟
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Rixy
(@AshleyRix1) reported
from
London, England
@virginmedia your internet is a disgrace I’m defo leaving use tomorrow every single day I have problems with use and I don’t do anything about it constantly taking money every month and I don’t get what I pay for
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Rob McGowan
(@Urzzz) reported
from
Bromley, England
@virginmedia is there warnings about scams on your website? Had the 3rd call within 1 week claiming to be Virgin Media, there is issue with your internet one. Few people might fall for it.
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Clare Nightingale
(@MrsCNightingale) reported
from
Bromley, England
@virginmedia my hub 3 is not showing up for WiFi and I can’t get any help from you?? Only been with you for 2 months.
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Samantha van Leeuwen
(@SamanthaLeeuwen) reported
from
Bromley, England
@virginmedia Outdone yourselves today. 8 months of issues and today the booked engineer chooses not to come as doesn’t think he can help. No comms, all day waiting, now 2 hours waiting for callcentre. #disgusted #virginnotcare #moneyfornothing
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Alex Taylor
(@ART_67) reported
from
Wandsworth, England
Ordered broadband from @virginmedia on 02/11, earliest installation was 20/11 (tomorrow). 7.45pm tonight I receive text with no explanation rescheduling installation to February! Customer service line is closed. We need broadband for work, this is appalling service.
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Brigitte RicouBellan
(@globalbribri) reported
from
Brentford, England
@virginmedia upload 0.5 Mbps (Vs. a 30Mbps + promise) since 13/11. No fix in sight in spite of @virginmedia having acknowledged our pb, at a time where having a decent internet service in your home is a matter of life & death.
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Chris 🇬🇧🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
Translation: “If we want more money off you we’ll bend over backwards. If you try to leave us, we’ll make it as difficult for you as possible.” I’m now even more determined to terminate my contract. @virginmedia
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Estelle Levacher
(@Goldenlocks) reported
from
Richmond, England
@virginmedia my husband has been on hold trying to call you for over an hour! We pay over £100 per month, this service is unacceptable ! We’re leaving!
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helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia Hi, I need assistance and I have not been able to contact the service
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Gerasimos Klaoudatos
(@Makis39277470) reported
from
Richmond, England
@virginmedia I am with you for 7 years. I am trialing EE in an effort to get rid of you. In Nov, broadband was appalling, 3 days no service, inconsistent all the other times. Drops during business calls. Customer service totally absent. Emailed CEO no response. Shame on you
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jackie wilkin
(@jaykayred) reported
from
Merton, England
@virginmedia been on hold for 2 hrs 15 mins trying to book engineer to fix tv service & just been cut off😡😡. same prob that was allegedly fixed by engineer on 29 Sept (obviously wasn’t as still happening). Tried going online but no help!!
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🏴🇯🇲🇮🇪 Anthony Morgan
(@Anthony_Morgan_) reported
from
Brentford, England
@virginmedia is there an outage in NW6? Any info would be useful. That way I can let my employers know why I'm not wfh.....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Havard
(@andy_hav) reported
@DUCKmagstoke @virginmedia Just left virgin. Took me 12 hours of a text conversation and I had to state 15 times that I wanted to cancel my contract! At one point they begged me to stay…unbelievable
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Dane
(@DJ__NUFC) reported
@virginmedia What even tho on the service status website they recognise a problem in my area and give an approximate repair date? Your comment doesn't make sense.
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Mr Nisam Robin #FT1P #YM1D
(@VladaOfEngland) reported
@virginmedia as you are probably aware your tv and broadband are DOWN. Even the telly says so but your web page thinks all is fine. It’s not.
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Slime_Dev (I do follow backs)
(@SlimeDev5) reported
@_jbbolter I have been lagging even with FPS unlocked lol Now it prob fixed Something that will never be fixed is my @virginmedia WiFi lol @Luigifan2162 will understand what I mean lol
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🍺CommodoreLad🍺
(@CommodoreLad) reported
@HayleyVeeB @virginmedia Oh man, sorry to hear that. Just to rule out WiFi issues, have you tried connecting with a cable or restarting the router? Does help if it's been in a while.. (This is my living....)
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HappyKi849
(@Kian32107874) reported
@virginmedia Been down for 2 and a half hours now.
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Kath Denman
(@denman_kath) reported
Bloody virgin Media ,always problems ,in middle of watching law & order on 5 usa, cuts out, no picture. Says if keeps happening contact them, I do. Still happening
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Jeremy
(@Jersorcha) reported
@OffMyNoodles @virginmedia Tried to inform them I’m moving house this evening with the chat thing #virginmedia it’s like an endless roundabout. Then at what I thought was the end it or whatever it was asked me is there anything else I can help you with today. 🤪😡😡 Pathetic service
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andrew
(@ajdougla77) reported
@LutzSchueler @virginmedia @LutzSchueler you can talk about connectivity and speeds, but your customer is at the heart of what you do. Tomorrow we are moving house, virgin have cancelled our scheduled services move until 24th Feb. Worried, as were home workers , and deveststed
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💙 Biscuit Ninja ^Socialist^ #IStanddWithCorbyn 💙
(@_biscuit_ninja) reported
Hey @virginmedia, did you do much testing with the Hub 5? Since setting mine up in modem mode, I seem to have a few issues. 1/ No inbound unsolicited traffic reaches my firewall. So no VPN into home or access to my Nextcloud instance. 2/ Every time I log into it ...