Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Southwark, Ilford, Harringay, Croydon, Hounslow, City of London, Hampstead, Fulham, Greater London, City of Westminster, Poplar, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Julie Pender
(@Cdnchick74) reported
from
Richmond, England
@virginmedia week 2, day 2 - still no resolution to broadband and no help from customer service. What can I do?
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia Well the forums were useless... now all my virgin services are down, again.
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Julie Pender
(@Cdnchick74) reported
from
Richmond, England
@virginmedia my broadband box is fried and your customer service line isn't taking any calls. Advice please?! How do I order a new one?
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Meldrew
(@victormeldrew66) reported
from
Croydon, England
Broadband supplier #VirginMedia customer service is awful. Twice today spoke 2 people both had my account in front of them, was told hold whilst i transfer you. After waiting for over 30 mins on both occasions i hung up, Web chat tell you to call. #customerservice has to be 0
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添柏司 TDP
(@tianbosi) reported
from
Hackney, England
@virginmedia ok so my contract is ending and you are increasing it by 50pct to £60... With nothing extra. And still no compensation for 3 days internet outage. BT and Sky are offering £45. So what's the story????
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Emma Hoyle
(@OohLookItsEmma) reported
from
London, England
@virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia The issue you ‘fixed’ hasn’t resolved anything. I’m now being told earliest at-home tech appointment is 4th Feb. I am a freelancer who relies on internet to make an income wfh. If it doesn’t work, neither do I - and I lose jobs. PLEASE HELP.
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Keith
(@CridlandKeith) reported
from
London, England
@virginmedia Still not been able to get through to the support team 😢
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia do you get a kick out of never returning a call request or dealing with a customer complaint but just sending letters? Your customer service has gone to pot, it’s awful.
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Paul Raymond
(@paulsamuel1968) reported
from
Croydon, England
@virginmedia unable to get through on phone lines to upgrade my service?
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia 4 days??!!!! What about 2 people doing home office?! Is Virgin Media pay for it?! I understand technical issues happen, but I don’t understand incompetence to deal with problemas. Virgin Media is a expensive service and it’s unacceptable this lack of good service to its customers
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia WiFi on the Underground is the WORST! Especially for Virgin customers! Roll on when Vodafone takes over!! 😒
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I’ve been here 10 days .. I’m paying for a service that you are not providing whilst trying to work from home . Please just provide that rather than promised and vague fix it dates
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Gemma Jarrett
(@gemmajarrett) reported
from
London, England
@virginmedia I'm trying to get hold of someone to talk about my account and service but can't get through to anyone - how can I talk to someone?
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Oriental Food 吃货铺子
(@fareastfood126) reported
from
Islington, England
@vmbusiness Broadband is down followed by @UKPowerNetworks power cut. We are done today.
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Terry Ransome
(@Transome77) reported
from
Ilford, England
@virginmedia now cannot watch on any of my devices! Keeps telling me I’ve reached the maximum devices! All the same devices I’ve always used! Can’t get through on phone or on line help?! Really annoying!
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Amy Cronin
(@amycro95) reported
from
Wandsworth, England
@virginmedia No I haven’t. It’s impossible to get through. And I’m sure I’ll get a charge if I can’t get through to sort this problem out even though I can’t get through! I’ve been with your company two years and I should have left after the first years problems!
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Consistency in service would be great. It’s fine one moment and then drops out during meetings, working, etc. Why is fibre suddenly inconsistent?
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia I’ve tried the basics and First time I called customer services the message was “we are very busy at the moment, please try again later” and later I waited 30min to speak to someone who didn’t sort the problem out. Instead she told me the technician will visit in 4 days!!! What??
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Wendy
(@Honeykiss) reported
from
Lambeth, England
@virginmedia trying to cancel and not finally got thru to pre Installation only to be cut off! Can you help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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dolly daydream
(@dollymixture) reported
@virginmedia Missing my tivo box, that never threatened me with a green screen screaming turn telly off to avoid picture burn before i've had coffee 🤯 and it could record programmes not pixels.
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🦖Mighty ‘tic 👄🏴🇪🇺🐲
(@N_Mightytic) reported
@virginmedia 2/2…is cutting tv/phone line/internet off of a deaf,elderly,bereft person,a day early.Rectify this immediately.I’ll be contacting your CEO on here, courtesy of @CEOemail. Pls confirm what Sky say isn’t true,that u with-hold a 35yo landline number,so customer has 2change number?
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onlyme
(@Specialedhead) reported
@virginmedia wifi down in CV2 5 area of Coventry? Help!!!!
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Raz
(@raztweets) reported
@virginmedia Was given installation date of 1st Feb. 3 days before this was cancelled due to ‘construction issues’. Delayed by THREE months. Made to switch my mobile deal unnecessarily so I’m paying more. Now they’ve said 31 day delay? Some surveyors came and CUT the existing fibre optic??
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Bob Stapleton
(@BobStapleton) reported
@virginmedia This is absolutely ridiculous! I have had better service from internet providers in Third World countries!! I need someone to phone me and explain why in England in 2022 I can’t be provided with broadband on a road where every single other house has it??
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Josie Melia
(@josiemelia) reported
@virginmedia It says there are no issues or outages in my area and to wait another 8 hours and if it’s not working they’ll arrange a technician. But it worked briefly last night. Down again this morning
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💛💙🇬🇧Russelena Jessie🇬🇧💙💛
(@loonylankylegs) reported
What part of *cancel my contract* do @virginmedia not get. Got an email aaying they have started a NEW contract with me 🤬🤬🤬 I cancelled on the 16th!!!! #muppets
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Laura Burdon
(@LauraJaneBurdon) reported
@virginmedia Already tried that. You can't get through for love nor money. Worst ever service.
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Ian1558
(@Ian1603) reported
Ok to be fair. @virginmedia contacted me this morning to tell me the problem is fixed. So thank you for the contact. I wait to see what the connection quality is like particularly on video calls.
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🦖Mighty ‘tic 👄🏴🇪🇺🐲
(@N_Mightytic) reported
@virginmedia Yes.Countless calls over last few weeks.Un-authorised £200 taken out of dead person’s bank account by Virgin Media,also,when they were a Sky customer.Death certificate sent in as well. Today’s actions need remedied immediately -I expect £200 2b refunded. More pressingly….1/2