Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Ilford, Tower Hamlets, Sutton, Croydon, Hackney, Hammersmith, Southwark, City of London, Newham, Poplar, Wembley, Waltham Forest and Islington.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| TV | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Yvonne M
(@YvonneM28) reported
from
Bexleyheath, England
@virginmedia Thanks but from what I read on social media yesterday, we were not the only ones using Virgin Media having problems and sure we do not all live in Welling! Will see what happens next time we try to watch #EFL footie on the red button. But thanks for the acknowledgement
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Russ Shaw
(@RussShaw1) reported
from
Hammersmith, England
@GavinJPoole @virginmedia I have been following your service nightmare with @virginmedia - I thought these experiences with them were a thing of the past, but clearly not!
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PlaneSimple
(@planesimpletra1) reported
from
Richmond, England
Still no TV, phone or internet in TW11 since Thursday morning. Their website is showing no known issues in the area! What an incompetent and disgraceful company @virginmedia
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Mrs R
(@KateRenton) reported
from
Merton, England
@harryhpalmer @virginmedia @IggyPop We’re watching through iPlayer and casting onto TV. Pain when it buffers though. @virginmedia better get their act together tomorrow as it says on the website we’ve had service since 5pm today and nothing is working.
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Bev Fitzsimons
(@fitzy45) reported
from
Merton, England
After 4 days without broadband, TV and phone what is particularly vexing is the ‘no known problems’ message on the @virginmedia website. The communications about what has been going on has been shocking
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Yvonne M
(@YvonneM28) reported
from
Bexleyheath, England
@MillwallDolbs2 @virginmedia @SkyFootball Agreed. It was absokutely awful. I ended up turning the sound off but the stuttering picture made me feel queezy. Not happy
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Gavin Poole
(@GavinJPoole) reported
from
Merton, England
@virginmedia Ok, thanks, we had service this am but when the portal@shows three greens and a good device it should be updated to at least amber.
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia any news on KT3 internet/tv issues, day 4 now of nothing and it’s Christmas
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Sarah McKenna-Ayres
(@tigerbeanmedia) reported
from
Richmond, England
Thank god @virginmedia have fixed the internet/cable issue that has been dragging on for days! I have been having to use my hands to turn lights on and off in the house! #nightmare
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Chris Smith
(@chrissmithvivi) reported
from
Merton, England
@virginmedia Yeh... Mine is still down
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Sarah McKenna-Ayres
(@tigerbeanmedia) reported
from
Richmond, England
Thank god @virginmedia have fixed the internet/cable issue that has been dragging on for days! I have been having to use my hands to turn lights on and off in the house for days!😂😂#nightmare #firstworldproblems
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H-Town
(@letsbhavinu) reported
from
Hackney, England
I would like to let @virginmedia know that your service is the WORST its been. There are ALWAYS issues. Never any answers either, just excuses. I've had enough
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It’s only curly at the front ✋🏻
(@sladey66) reported
from
Camberwell, England
@virginmedia Yes. Someone from our street reports a broken box at least once every three months
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Mrs R
(@KateRenton) reported
from
Merton, England
@daveberry_tweet @absoluteradio @leonagraham sorry! never going to #letitgo with @virginmedia no Wi-fi since 9am last Thursday until 6am this morning. Very unhappy #SWLondon
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Yvonne M
(@YvonneM28) reported
from
Bexleyheath, England
Watching @MillwallFC on the #skyredbutton bia #virginmedia is like watching a quickstep on #StrictlyComeDancing . Slow, slow, quick quick, slow. Sound off now. Not sure how much more of this I can take
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Rob Trog
(@1troggy_FFC) reported
from
Richmond, England
@JockItch96 @virginmedia Don’t know how many times I’ve told you mate, the worst company in the world. When I cancelled them they carried on trying to take money then put a black mark on my credit file for non payment. Wouldn’t use them if they were the only choice!! Go Sky!!
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Aubrey Davis
(@aubreydav1s) reported
from
Ilford, England
Season’s greetings to @virginmedia Broadband unusable for over a week now. The ETA to fix is 2nd Jan, when whoever’s job it is to fix my issue comes back from their break. I especially enjoyed the staff who refused to put me through to a manager even though I asked 4 times
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David Berry
(@davidgberry) reported
from
Bexleyheath, England
Round my parents, @virginmedia - sky red button not working.
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Was this in the plan 🦋
(@stephnimmo) reported
from
Merton, England
We have internet, thank you to the engineers who fixes it but @virginmedia need to take a long hard look at how they managed this, poor poor communication , o-one monitoring SM over the weekend, a classic lesson in failing in crisis management and customer care
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia shocking customer service and shocking logistics - internet down over Christmas Eve, Christmas Day, Boxing Day . Time to leave this poorly driven ‘tech’ company. The level of communication for a communications provider is appalling for this day and age.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Hand
(@foodiechris) reported
@virginmedia Yes but it’s the signal here as it works 1/4 mile away, so isn’t it the mast?
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Lewis
(@MR_Huggster) reported
@virginmedia Best you then get them to contact me about a 28 year old customer account with the wrong name , your company have been billing !👌 Before I hit the #ombudsman and new outlets. Your company have terminated her service with no warning and for no reason.
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Teresa Martini
(@Teresa_Martini) reported
@virginmedia I was 50 minutes on the phone, 40 of which I spent on hold. Was passed on to two customer service representatives who wasted more time each verifying my identity and never providing a resolution. Please have someone contact me by phone or DM to resolve the issue. Thx
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Mandy Havens
(@MandyHavens) reported
@virginmedia I have been in a five hour chat, had three agents end their shifts, & the problem is only half resolved. The last agent change was at 20:00 and I am still waiting 45 minutes further. This is Ridiculous ! I am not happy, & I am seriously considering leaving Virgin🤬
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Maxine
(@MaxineSteinberg) reported
@virginmedia I can be available at 5pm but the issue is with my parents landline which has not worked in days. I really need a human who can speak to them and sort out the problem!
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Si
(@MrSimonHedley) reported
@virginmedia Yet again, I've been promised it is raised as a work order that will be resolved within 5 days. But with previous calls and how long it has been going on, I have no faith. My next call will be to cancel and get my money back that I've paid if its not resolved!
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TANIL SERBES
(@SerbesTanil) reported
@virginmedia @virginmedia do you have any other contact number ? I do not think it will work either. Can you raise this issue internally please ? I can provide account number and code
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k jadva
(@kjad22) reported
@virginmedia IS THERE ONE DAY YOUR SERVICE RUNS CONSTANTLY? seriously you are the ****** worst internet provider period. Always get these bullshit texts and emails how my service has been upgraded for free to run better you lot couldn't run a bath. Worst internet since dial up.
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Sacred
(@SacredStreams) reported
I would NEVER recommend virgin media to anyone. Honestly, I’ve been with them for two months and I’ve been messed about so much.
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Bella
(@contactbella) reported
@virginmedia No, they've not given us any information so we're unsure when or if the issue will be resolved and when the router might be despatched, it's having a massive impact on our work as we are having to hotspot as our offices are closed. Is there anything you can do to help resolve?