Virgin Media

Virgin Media Outage Report in Lambeth, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lambeth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lambeth, Greater London, England 02/23/2026 22:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lambeth, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Southall, Hammersmith, Wembley, Southwark, Croydon, Ilford, Beckenham, Merton, Waltham Forest, City of Westminster, Paddington, Newham and Stratford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHackney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:

  • mun2010cr Maisy Ray (@mun2010cr) reported from London, England

    Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia

  • RaphPH Raph Pour-Hashemi (@RaphPH) reported from London, England

    @virginmedia Ok so the estimated time of 20:30 fix this evening has been changed to noon tomorrow. How do I claim compensation as I’ve had nothing for a whole day and no one has attempted to fix it despite acknowledging whole area fault.

  • theashpowell Ash Powell (@theashpowell) reported from Bromley, England

    @virginmedia Yes, have checked service status - no issues. Done factory resets on our router to no avail. Our broadband has been dropping out every 10-15 minutes for the past week making it impossible to work from home.

  • invisiblehive Pocket Tips (@invisiblehive) reported from Camberwell, England

    @virginmedia so not only have we had no service for 9 months - you now want to charge extra as we are cancelling now. Seriously the worst service on record. 5 hours to answer call as well.

  • theashpowell Ash Powell (@theashpowell) reported from Bromley, England

    @virginmedia sort your customer service out, called up twice to sort a broadband issue, stuck on hold for an hour only to be hung up on both times.

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    @danmac50 @virginmedia We won’t know. Internet down. Has been for about 4 years.

  • theashpowell Ash Powell (@theashpowell) reported from Bromley, England

    @virginmedia Any chance of a follow up on this? Our internet is consistently dropping out meaning we are unable to work. There are no service issues in our area yet this issue is continuing.

  • fleekhan fiona khan (@fleekhan) reported from Cobham, England

    @virginmedia hi I need to discuss my options cant find anywhere on your website that shows me details to call or have a callback. Brand new customer looking to sign up please advise.

  • _georgey george (@_georgey) reported from Richmond, England

    Obviously never got a response from this @virginmedia

  • mun2010cr Maisy Ray (@mun2010cr) reported from London, England

    @virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia

  • Mark_Phillips66 Mark Phillips (@Mark_Phillips66) reported from Camden Town, England

    Here we go again. @virginmedia just cut TV and broadband signal in NW5 AGAIN. Same message on service line as previous weeks - too complex for them to fix. Pathetic service as usual.

  • notquiteYao Yao Song Ng (@notquiteYao) reported from Croydon, England

    @virginmedia I want to leave. I really want to leave. Your first customer agent was good, your second agent (cancellations) was rude, and the third (technical) was plain useless. I can’t afford your service, I suffer severe depression, and I can’t keep spending 45mins doing this

  • persianuk2017 Hadi Taheri (@persianuk2017) reported from Kensington, England

    @virginmedia i have been loyal customer and i asked if i change my package to phone and broadband as its far more affordable for me seeing the prices. You refused offering me what is on offer i find at absolute ridiculous and unvalued therefore requested cancellation.

  • CharlieTubs 𝘾𝙝𝙖𝙧𝙡𝙞𝙚 𝙏𝙖𝙮𝙡𝙤𝙧 (@CharlieTubs) reported from Whyteleafe, England

    @virginmedia it has said ‘no problems detected’ despite the fact that multiple people on local facebook groups are having the same issue. Other down detector websites have also noted issues so there must have been some outage this morning in the area?

  • CharlieTubs 𝘾𝙝𝙖𝙧𝙡𝙞𝙚 𝙏𝙖𝙮𝙡𝙤𝙧 (@CharlieTubs) reported from Whyteleafe, England

    @virginmedia service has been SHOCKING recently and wifi down AGAIN in CR3. When will it be up and running again??

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    Been having issues with virgin broadband in br5 orpington area. Any one else having a bad service. Its gone down completely for me now @virginmedia

  • jimmymc James Mc (@jimmymc) reported from Bromley, England

    @virginmedia So, despite me spending an hour on the phone persuading you that I am not moving house just yet.. I wake up this-morning to find I’ve been disconnected anyway. And I’ve been hung up on once already while being transferred to the movers dept. Shocking service.

  • SaraBarman Sara Barman (@SaraBarman) reported from London, England

    @virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.

  • SaraBarman Sara Barman (@SaraBarman) reported from London, England

    @virginmedia I would like @virginmedia to return the call they promised over a week ago addressing the fact I agreed to pay £28/month and then got charged £46/month. Are you still listening to the tapes?! My email and complaint also ignored. 😡

  • Mr_RThomas RThomas (@Mr_RThomas) reported from Lambeth, England

    @virginmedia why don’t you allow for your users to delete all saved shows at the same time rather than 1 by 1 😖 that’s really bad UX

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • deputynclegg NC (@deputynclegg) reported

    @TalkTV what sort of customer focused company refuses to give customers a phone number to contact their customer services? - well done Virginmedia

  • emmaabdulaal Emma Abdulaal (@emmaabdulaal) reported

    Hi @virginmedia - a small local business in Southampton is trying to get hold of you as issues with phone lines/taking payments which has been affecting their income since Thursday. Every number they try sends them to an automated line - who can they contact to talk to a human?

  • GaynorBearder Gaynor Bearder (@GaynorBearder) reported

    @virginmedia Good morning - following our chats with Nathan yesterday - there is still no service in Greece & mum is completely unable to access anything. Resetting phone has not helped.

  • THAFC14 𝒯𝒾 𝒯𝒾 🧨 (@THAFC14) reported

    Amazon Prime can go up £1 a month and that’s okay cos it’s actually a good service. You @virginmedia on the other hand, have hiked up your prices and quality drops?

  • Malcolm_Sillick Malcolm Sillick (@Malcolm_Sillick) reported

    @petercardwell @TalkTV I have been a Virgin Media customer for over 20 years, ONLY because their broadband is faster. When service works it's great, but as soon as you have a problem, their customer service/tech support is dreadful! @virginmedia People don't want a live chat. They want phone calls.

  • NotLikeTheCar Portia Pan (@NotLikeTheCar) reported

    ****** need a crystal ball to cancel an account with Virgin Media. “Cancel my acct pls” “How long you gonna be living at your new address tho?” I dunno Genesis, I could melt into the sofa and be discovered in 8 yrs time or the sun could explode tomorrow, just stop giving me wifi!

  • debs_storm Debbie Storm (@debs_storm) reported

    @virginmedia Went through the link and it chucked me out telling me to call. Here we go again. Another round of calls that get us no where. I think you’ve closed his account but you’re still charging him. I want to raise a formal complaint. He’s 78 years old!

  • CaleyRcaley Bex lily (@CaleyRcaley) reported

    @virginmedia we have lost our internet connection and have tried going onto the website but just keep getting "404 bad request" how can I get advice and check for issues?

  • deputynclegg NC (@deputynclegg) reported

    @TalkTV Virginmedia customer service are absolutely useless - I am seriously considering changing

  • Michael03633144 Mike Mike (@Michael03633144) reported

    @TalkTV Peter, do call out Virgin Media's lack of customer service they are constantly voted as one of the worse performers . I have ended 14yrs with them due to the same issue but they couldn't accept it even though I put it in writing. Good riddance.