Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Ilford, Hampstead, City of Westminster, Hackney, Newham, Hammersmith, Southwark, Bexleyheath, Muswell Hill, Southall, Camden Town, Mitcham and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| Ilford |
Internet | |
| Croydon |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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moneill
(@moneill) reported
from
Camden Town, England
@virginmedia there is a huge and growing internet OUTAGE affecting London. Your site lists nothing and your tech support say it will last at least until April 15. This is unacceptable. #virginmedia #london #fail
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Chris McCrudden
(@cmccrudden) reported
from
Hackney, England
@GuyLodge @virginmedia I have given up complaining to them because the problem is very simple. They over-sell connections in the area and there isn't enough bandwidth to go round
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia Was useless. Uninstalled. Moved my router seemed to fix the issue
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers
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Napoleon
(@NW6Penguin) reported
from
City of London, England
@Emily_Benn @virginmedia I still get issues with bbc4 pixels ting again. Must be the only person who called about bbc4
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Sarah Joanne King
(@caking_it) reported
from
Bromley, England
@virginmedia She was in one location but is now on a coach heading home(UK) but has about 20hrs to go and would like the use of her phone! Her friend (on a different network!!) has worked fine since they set off. It worked on the wayout finding local networks as they travelled...
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia I did. This is where this conversation started. The first time I tested using, it claimed all was well. Substantially it simply advised me to restart the router. It was not of any help, hence I moved the router, which resolved the issue & uninstalled the app.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia I've had the issue for several months. Used to have no problems. Moving the router seems to have resolved it.
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Tehbaw
(@Rich_Firewall) reported
from
City of London, England
@virginmedia I shall do! I'd really recommend not using Yodel, they are the utter drizzling shits and have zero customer service skills
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Skoobi
(@skoo3i) reported
from
Paddington, England
NEVER join virgin mobile Uk. @virginmedia y do u associate with that piece of S***
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia Service status says no broadband issues but TV does has issues. Also I tried phoning and that said there was both broadband and TV issues
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#hellomynameis Jenny
(@loftyjen) reported
from
Camberwell, England
@virginmedia Have already spoken to a customer advisor today - is due is with the fraud dept failing to follow up issues & so now going via complaints dept.
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Adam Moore
(@hhukradio) reported
from
Hackney, England
Another night of slow broadband and packet loss from #virginmedia nearly a week of this crap and still not fixed @ofcom @uSwitchUK
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𝕯𝖆𝖓𝖎 :)
(@DaniMaguire94) reported
from
Merton, England
@virginmedia my v6 box keeps making a clicking sound, i done everything suggested by your team online and no luck! Help please
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia No. Ever since I've had broadband, the router (of which yours is my third), has been pretty much in the same place. I've had your service for maybe 3 years. The issue is relatively recent. The nearest items are 1) my PC 2) loudspeaker. 1/2
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia The service status gives an estimated time of fix for the TV as 16:00 8th April, so yesterday afternoon...
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Deano
(@deanspread) reported
from
Kensington, England
@virginmedia your service is so shit. Media store cant watch one film without having problems absolute joke
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia Before I moved the router, I kept on losing Internet connectivity in other rooms in my one floor flat on my phone. No issue in my living room where the router is located. I would have to disconnect Wi-Fi on my phone, then reconnect. I moved the router by a about 1 foot. Now fine
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#hellomynameis Jenny
(@loftyjen) reported
from
Camberwell, England
@virginmedia Have already spoken to a customer advisor today - is due is with the fraud dept failing to follow up issues & so now going via complaints dept.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Char ✌☮
(@sharlutte94) reported
@virginmedia Yes done that too. We've managed to book an engineer but seems like everyone in the area is experiencing the same issue as people have posted they're having frequent drop outs too
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darren gotham
(@jurgenlovessix) reported
@virginmedia why are you so inflexible when it comes to existing customers wanting to downgrade due to costs? Would you rather lose customers than help them stay?
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Dan Nicol
(@DNicol67) reported
@virginmedia I spent 2 hours on the phone yesterday morning to get it sorted and most of that was on hold. Not only did they not give me a reason, they refused to deal with my complaint and while I was left hanging on hold the engineer turned up and yet you guys decided to book another
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Clair Picknell
(@MrsP1004) reported
@virginmedia Still issues! Still no idea when field work is going to be completed! Still no idea when substandard work is going to be corrected! Still waiting for a competent manager to call me back! Still being spoken to disrespectfully! STILL THE WORST COMPANY EVER FOR CUSTOMER SERVICE 🤬
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Adam Z. Robinson
(@Adam_Zed) reported
@virginmedia So I have to spend more time to solve a problem I have told you about several times both on the phone & on here? Why isn't the onus on you to call me to sort this? Why is nothing joined up? It's infuriating. We're in our 14 day cooling off period and seriously considering leaving
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Adam Z. Robinson
(@Adam_Zed) reported
@virginmedia I have done so. It's really poor, I'm afraid. It doesn't smack of customer loyalty. I've spent so much time on hold to you, sent emails and now being sent round the houses, doing tests I've already done via the app. I know what the problem AND solution are. Why won't you help?
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Nicole Talbot
(@n_aliciaT) reported
@virginmedia can you please share an email to your complaints department? I haven't found one on the site. Also, the complaints procedure on the site isn't effective for me - thag doesn't work either.
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AnxSND 🇾🇪
(@AnxSnd) reported
@virginmedia John you've got to be joking?? Ive been having this problem for months since the first lockdown started, I've tried resetting it, restoring it, modem mode you name it, it doesnt do anything
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James O'Leary
(@Liverpoolcallin) reported
@mildewAnge @virginmedia The mobiles are great,its the shitty company providing them that the problem. Cant stand @virginmedia
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Andrew Tilling 1969
(@TillingAndrew) reported
@virginmedia Shocking, constantly dropping off, been like it for a few weeks now, also reading on social media every customer in the Lichfield WS13 area experiencing same issues. I’m no longer under contract so strongly considering other options.