Virgin Media Outage Report in Lambeth, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Hackney, Ilford, Wembley, Paddington, Camden Town, Hammersmith, Croydon, Poplar, Greenford, Harringay, Hounslow, Newham and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| City of London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia Intermittent and then completely down. Maybe a day or two ago, multiple times over the course of this issue
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia Why is it taking so long for an engineer to genuinely fix the issue?
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Catt Hurman
(@catt_hurman) reported
from
Bromley, England
@virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?
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Matrim Red Hand
(@tripodmatt) reported
from
Islington, England
@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia It’s been terrible since early June. Yes I have tried wired and wireless. There was an issue in the area that was ‘fixed’ a few days ago but nothing has changed. 4 people have come to the house and ‘fixed’ the issue. No change. I have work to do.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.
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royal 🌈
(@elthampalacegay) reported
from
London, England
Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia The internet is not working
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
@virginmedia Stop calling me then hanging up. That’s rude.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.
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Catt Hurman
(@catt_hurman) reported
from
Bromley, England
@virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
So @virginmedia wifi down in SW18 2 for the third time this week. Don’t ask me to check your status dashboard, this happens EVERY week. It’s a constant, systemic issue, please get an engineer to come out & look at local box. Paying £130/month for terrible service, fuming 🤮😡
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Keef Gibbs
(@Keefidentity) reported
from
Merton, England
@virginmedia Your service is pathetic. Been on “hold” since 10am this morning. Awful! I’m cancelling my account.
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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Katie Haisman
(@Katie3boys) reported
from
Eltham, England
@virginmedia shocking service with the internet
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Lee Neale
(@lhntennis) reported
from
Richmond, England
@virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham
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Mr. Whizz
(@wysiwyg100) reported
from
Lambeth, England
@virginmedia as usual I’m afraid your comedic bad wifi has translated into a comedy of errors for me to cancel my contract.. pls can someone get in touch
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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borondeadri
(@borondeadri) reported
@virginmedia I spent 58 minutes on the phone this week, only to have a colleague of yours mansplain that I shouldn’t worry, this is not my problem anymore, he can’t help, etc. I asked him to put this in an email for me so I have some sort of proof about this and he said he couldn’t do that
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Rob Hutchings
(@RobHutchings8) reported
@virginmedia ordered your service a week ago and so far had no reply to texts about the service install and the MyVirgin account was setup twice and still says it’s doesn’t exist... sign of things to come?
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House of Charles
(@Houseof_Charles) reported
@virginmedia My landlines. Just got my 2nd bill yesterday. 2nd bill I've got for a service Ithats not workings its my landline and broadband. The broadband. I had problems with also fir tge last 3 year's and have also complained countess times. I have been a loyal customer for 30 years.
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Alan
(@zesty_al) reported
@virginmedia internet down again overnight and once again this morning! Can you confirm you’re doing something about this??
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Janet Barker-Willis
(@JanetBarkerWil1) reported
@Virgin @virginhotels #VirginMedia will never be on the good list, not even fit “ trying” to be good. 😡
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Ollie Jeffery
(@JefferyOllie) reported
@virginmedia No. Nothing listed. Your not providing me a service that you expect me to pay for. I can't get hold of a human to talk it all through. I have spent hours waiting. Its shocking.
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Andy Vines #BLM #NTAT #GTTO
(@aerospacemango) reported
@virginmedia No. I cancelled my service on 27 June for disconnect on 27 July. This was all agreed online. Why am I still getting bills when I paid up to and including that date? I am not spending huge amounts of money waiting on a phone line whilst you pay 'Greensleeves'at me!
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Gavin Davis
(@gaaavindaaavis) reported
No I’m out of contract I was told that I couldn’t organise a disconnection more than a few weeks in advance. It’s almost like @virginmedia is doing everything in its power to make it very difficult to cancel. No way of doing this or finding out online, no call back service either
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Kerim Itani
(@LillypadPlumber) reported
@virginmedia why have we got Virgin sub contractors working making good our rods on a Sunday at this time of the morning? Bad enough yesterday turning up to dig a trench without warning?
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JB 5
(@tykeabroad5) reported
@virginmedia Hi! Thanks for getting back to me. No, not managed to get through yet - 8 hours on Friday waiting for messaging service and 2 more hours on the phone. Wifi still less than 50% what I pay for. What’s VM’s compensation policy? Cheers