Virgin Media

Virgin Media Outage Report in Lambeth, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lambeth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lambeth, Greater London, England 12/17/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Lambeth, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Brentford, Hammersmith, Ilford, City of London, Poplar, City of Westminster, Croydon, Harringay, Kingston upon Thames, Hackney, Wembley, Hampstead, Hounslow and Morden.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomBrentford Internet
United KingdomLondon Internet
United KingdomHammersmith TV
United KingdomIlford Internet
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:

  • xiaqua_shiyeon Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • EwaBakun Ewa Bakun (@EwaBakun) reported from Richmond, England

    For a whole hour now to connect with @virginmedia customer services!!!!

  • DanVikman Dan Vikman (@DanVikman) reported from Merton, England

    @virginmedia your service is just horrendously poor now. Phone and chat service is more or less down. It goes from bad to worse.

  • TobyTryTri Toby Willis (@TobyTryTri) reported from Bromley, England

    @virginmedia your customer service number is not working! I am paying for an upgrade that has not been upgraded and it is impossible to talk on phone or chat to anyone online 🤬🤬🤬

  • AdahParris Adah Parris (she/her) (@AdahParris) reported from London, England

    @virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?

  • EwaBakun Ewa Bakun (@EwaBakun) reported from Richmond, England

    After two hours on hold and being switched between agents, I have now been dropped and still have no answers or resolution. Pls how do I get my issues sorted?! @virginmedia

  • Skky16 nala. (@Skky16) reported from Croydon, England

    @virginmedia terrible terrible service. Internet cuts out every day at least 10 times a day, keep telling us it’s “due to the amount of devices” yet that has never been a problem before. DO NOT GO WITH VIRGIN

  • darthteddy Suren Perera (@darthteddy) reported from London, England

    @virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?

  • Richardnash12 Head ball boy (@Richardnash12) reported from Bromley, England

    @virginmedia my phone line still not working after the engineer fixed a fault in my area please can this be rectified immediately

  • Skky16 nala. (@Skky16) reported from Croydon, England

    If you’re with @virginmedia cancel!! They upsold us without fixing the issue with our internet, now we are stuck with internet much worse then before.

  • SeanHickeyUK Sean Hickey (@SeanHickeyUK) reported from Croydon, England

    Wow. Does @virginmedia have the worst customer service? Or do they just engineer the experience to make it seem that way?

  • Skky16 nala. (@Skky16) reported from Croydon, England

    @virginmedia cannot get in contact with you guys as you just pass us to an automated service. Paying £90 a month for something that doesn’t even work

  • Skky16 nala. (@Skky16) reported from Croydon, England

    @virginmedia fix up

  • TobyTryTri Toby Willis (@TobyTryTri) reported from Bromley, England

    @virginmedia can you help?? I need to speak to someone about an upgrade that not upgraded!

  • EwaBakun Ewa Bakun (@EwaBakun) reported from Richmond, England

    @virginmedia I’m simultaneously on the phone on hold, talking via chat, took me forever to find out that my service, disconnected erroneously, can only be back in 72hrs???!!!

  • DanVikman Dan Vikman (@DanVikman) reported from Merton, England

    @virginmedia ...and it just becomes even worse. Wifi 350 package off all day, impossible to reach customer ”service”. Has @virginmedia been hacked?

  • EwaBakun Ewa Bakun (@EwaBakun) reported from Richmond, England

    @virginmedia pls I need help!!! You disconnected my service a month before my scheduled move to new address!!!???

  • dcsender Dominic Sender (@dcsender) reported from Camden Town, England

    @virginmedia please can you advise what is happening with your WiFi service in the NW2 area. WiFi keeps dropping out. Impossible to get through to anybody and on the meantime I have lots of work to do.

  • darthteddy Suren Perera (@darthteddy) reported from London, England

    So @virginmedia is down again. App says everything is fine but clearly not.

  • EwaBakun Ewa Bakun (@EwaBakun) reported from Richmond, England

    @virginmedia pls I’m trying to get help. You disconnected my account a month too early before my move to a new address.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • c_wheal Chris wheal (@c_wheal) reported

    @danmac50 @virginmedia Had the exact same issue Dan, their hub 4 boxes and gig1 service are a joke

  • mugged_off85 Official_Mugged_Off (@mugged_off85) reported

    @UnitedDaz7 @virginmedia Never trust a virgin.

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    @danmac50 @virginmedia We won’t know. Internet down. Has been for about 4 years.

  • jobyzo joby zóhra (@jobyzo) reported

    @______N0IR omds don’t chat to me @virginmedia fix up

  • mbally91 Mathew (@mbally91) reported from Stafford, England

    @virginmedia why do your advisors keep hanging up randomly during my calls? Trying to find upgrade offers!? Shocking service will be looking to disconnect. What you saying @SkyUK?

  • ParmBilkhu Parm Bilkhu (@ParmBilkhu) reported

    @AVWorldwide @virginmedia They're absolutely useless. I had them for several years and the service only got worse and worse yet prices only went up. I kept saying I would leave each year and finally did it a year ago, moved to sky. So glad I did, virgin are beyond shocking.

  • LissaJaneR Melissa (@LissaJaneR) reported

    @virginmedia Again I’ve been on hold for technical support for nearly an hour. We have our start up kit but the Internet isn’t working. Followed all the advice in the booklet and online. Need to speak with someone

  • jwoo18 j-woo (@jwoo18) reported

    @olammy @virginmedia Experiencing the exact same thing. Promised to connect 04/12 then delayed to 22/12 then delayed again to 25/01! Shoddy service. Good luck with yours

  • floydbrfc Paul Hindle (@floydbrfc) reported

    @Chris_Archer58 @virginmedia #virginmedia atrocious customer services, should be held to account financially by regulators, good luck Chris !

  • danmac50 Dan MacRae (@danmac50) reported

    @virginmedia Installed the new hub 4 - it’s connected but no broadband. You’re not set up to run diagnostic tests so don’t know where problem lies. Phone Virgin, on hold for an hour, then get cut off. No meaningful support online.