Virgin Media

Virgin Media Outage Report in Lambeth, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lambeth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lambeth, Greater London, England 11/19/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Lambeth, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, Caterham, City of London, Ilford, Southwark, Islington, Croydon, City of Westminster, Southall, Twickenham, Camden Town, Kensington and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:

  • xiaqua_shiyeon Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • DanVikman Dan Vikman (@DanVikman) reported from Merton, England

    @virginmedia ...and it just becomes even worse. Wifi 350 package off all day, impossible to reach customer ”service”. Has @virginmedia been hacked?

  • EwaBakun Ewa Bakun (@EwaBakun) reported from Richmond, England

    For a whole hour now to connect with @virginmedia customer services!!!!

  • dcsender Dominic Sender (@dcsender) reported from Camden Town, England

    @virginmedia please can you advise what is happening with your WiFi service in the NW2 area. WiFi keeps dropping out. Impossible to get through to anybody and on the meantime I have lots of work to do.

  • TobyTryTri Toby Willis (@TobyTryTri) reported from Bromley, England

    @virginmedia your customer service number is not working! I am paying for an upgrade that has not been upgraded and it is impossible to talk on phone or chat to anyone online 🤬🤬🤬

  • EwaBakun Ewa Bakun (@EwaBakun) reported from Richmond, England

    @virginmedia pls I need help!!! You disconnected my service a month before my scheduled move to new address!!!???

  • DanVikman Dan Vikman (@DanVikman) reported from Merton, England

    @virginmedia your service is just horrendously poor now. Phone and chat service is more or less down. It goes from bad to worse.

  • darthteddy Suren Perera (@darthteddy) reported from London, England

    @virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?

  • TobyTryTri Toby Willis (@TobyTryTri) reported from Bromley, England

    @virginmedia can you help?? I need to speak to someone about an upgrade that not upgraded!

  • EwaBakun Ewa Bakun (@EwaBakun) reported from Richmond, England

    @virginmedia I’m simultaneously on the phone on hold, talking via chat, took me forever to find out that my service, disconnected erroneously, can only be back in 72hrs???!!!

  • DanielSSmith DanielSSmith FRSA (@DanielSSmith) reported from London, England

    @virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew

  • Skky16 nala. (@Skky16) reported from Croydon, England

    @virginmedia cannot get in contact with you guys as you just pass us to an automated service. Paying £90 a month for something that doesn’t even work

  • Skky16 nala. (@Skky16) reported from Croydon, England

    @virginmedia terrible terrible service. Internet cuts out every day at least 10 times a day, keep telling us it’s “due to the amount of devices” yet that has never been a problem before. DO NOT GO WITH VIRGIN

  • darthteddy Suren Perera (@darthteddy) reported from London, England

    So @virginmedia is down again. App says everything is fine but clearly not.

  • catskidschaos catskidschaos (@catskidschaos) reported from Richmond, England

    Yay. @virginmedia has gone down. One kid needs online school, Husband needs online access to work, and I have a work zoom call... let’s hope it’s sorted pronto. I have zero tolerance for WiFi nonsense from a company that charges us a fortune!

  • Skky16 nala. (@Skky16) reported from Croydon, England

    @virginmedia fix up

  • ianeastlondon IanEastLondon (@ianeastlondon) reported from Poplar, England

    How do I urgently my @virginmedia broadband hub. My broadband keeps dropping. Help!!!!!!! I keep getting thrown out of urgent NHS meetings.

  • Skky16 nala. (@Skky16) reported from Croydon, England

    If you’re with @virginmedia cancel!! They upsold us without fixing the issue with our internet, now we are stuck with internet much worse then before.

  • SeanHickeyUK Sean Hickey (@SeanHickeyUK) reported from Croydon, England

    Wow. Does @virginmedia have the worst customer service? Or do they just engineer the experience to make it seem that way?

  • EwaBakun Ewa Bakun (@EwaBakun) reported from Richmond, England

    @virginmedia pls I’m trying to get help. You disconnected my account a month too early before my move to a new address.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • OsmanGondal Osman Gondal (@OsmanGondal) reported

    @richardbranson very disappointed at the service rec'vd by virgin media broadband.6 mnths since I moved across to virgin,total loss of service,dates keep being changed and a lack of professionalism by staff,40hrs spent on the phone trying to resolve the matter.Maybe you can help!

  • neilb1973 Neil Baker (@neilb1973) reported

    9-14 Sep: Placed roughly 25 calls to @virginmedia speaking with their customer service, pre installation, construction, and retention teams.

  • GlenOxman Sir Ratters_plink (@GlenOxman) reported

    @virginmedia please can someone help, we can't get any sense out of your call centre.

  • realpalmtrees11 Helen (@realpalmtrees11) reported

    @virginmedia hi, can someone please tell me if you have issues with your broadband in the SG1 area? Every evening the signal drops significantly from the wifi router to other areas of the house. To a point where I’m using my phone as a hotspot. Thus using my mobile data. Thanks.

  • BlackAsia21 BlackAsia (@BlackAsia21) reported

    @virginmedia Your team have told me not everyone is trained so not everyone can help me. Can someone call me who actually knows what they’re doing please.

  • graciegirlracer Grace Mitchell 💙 (@graciegirlracer) reported

    @p_totaro @jayrayner1 @virginmedia Exactly my experience too. Whatever VM tell you the problem doesn’t lie with Openreach

  • ShannonAnNead Shannon O'Nial (sign name: rainbow 🌈) (@ShannonAnNead) reported

    @virginmedia @virginmedia i’m still having problems-please could we have another web chat.

  • OsmanGondal Osman Gondal (@OsmanGondal) reported

    @virginmedia Dates keep being changed for a line pull,no communication from Virgin! I logged a complaint which was closed without resolving the issue... Am still being charged, spoken to many support staff that haven't got a clue what each department is doing.

  • NfinityBL Nfinity (@NfinityBL) reported

    This level of incompetence is insane. We literally do not have an installation date. Virgin Media support is utterly useless since I’m met with people who don’t actually know anything. How hard can it be to book an engineer visit so I can actually have the services I pay for?

  • tjsymons Tracy Symons (@tjsymons) reported

    @virginmedia has to be the worse company I’ve ever dealt with. They keep taking more money out of my account despite telling me won’t. Shocking customer service. I never complain but have really had enough. Glad I’m leaving soon!