Virgin Media outages and service status in Lambeth, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lambeth, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (73%)
- Wi-fi (18%)
- TV (9%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Lambeth, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wandsworth, City of London, Hackney, London, City of Westminster, Ilford, Wembley, Poplar, Croydon, Southwark, Newham, Orpington, Ashtead, and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Total Blackout | 2 hours ago |
|
Wandsworth
|
2 hours ago | |
|
City of London
|
Wi-fi | 2 hours ago |
|
Hackney
|
Internet | 3 hours ago |
|
London
|
Internet | 4 hours ago |
|
London
|
Total Blackout | 4 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Luiz Otavio (@llima3000) reported from Merton, England@dodofrost @virginmedia No, it’s already showing 9 AM 23rd Dec... it’s a complete disrespect with the customer! If they had a fibre cable broken is not my fault, they should have a quick response for this kind of fault, a workaround, but no, they just keep pushing the date forward without any notice...
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Jason Ford (@jasonford1988) reported from Kingston upon Thames, England@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Egemen Onen (@egemenonen) reported from Richmond, England@virginmedia unbelievable - 72hours without wifi and very poor customer service. Cant wait to end my contract.
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Jason Ford (@jasonford1988) reported from Kingston upon Thames, England@virginmedia @Baxter53Katy @virginmedia if anyone estimated something was only a couple of hours, and it turned into 5 days (5 days compared to 3 hours is 6000% difference) there is something majorly wrong with the estimates. Especially if the pictures of the issue are anything to go by.
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Chris (@HWick_Bluenose) reported from Wandsworth, England@Moi_Twitting @CorporalMum @Ofcom If this is true @virginmedia then it’s a disgrace as you provide this service for homes and not business. I know as I manage our Virgin Media BUSINESS service for my employers. If I don’t get compensation for the whole period of the outage I’m off. £128.50 pm + £33 pm mobile. 👋
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Mrs R (@KateRenton) reported from Merton, England@virginmedia your site states the issue will be fixed by 1600hrs today Friday and they laughed apparently it will take them days to install new cables and make the intricate connections to each fibre optic strand. They said they were likely to have it all working again on Monday
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Thomas Moore 🏳️🌈 (@Theoryjoy) reported from Kingston upon Thames, EnglandWe are having to play monopoly as the Virgin broadband is now down for the third day in a row in New Malden. We are unable to stream Christmas carols and watch cheesy Christmas films. This could make or break us :-) @virginmedia @ofcom #virginmedia #ofcom
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Christian Furr (@Pientello) reported from Richmond, England@smittyonline @virginmedia Virgin Media has been down in Richmond upon Thames since 9am Thursday 19th December. Over 2 days now at the busiest and most needed time of year. No Internet, phone, TV or customer service information. Shocking
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Sarah Cox (@SarahCo85095085) reported from Richmond, EnglandI cannot believe we are still without a service @virginmedia in SW London. Please give us a sensible update - it is the least that can be expected after 3DAYS of no service. It is an utter disgrace. Already looking for a new provider #virginmediadown @Ofcom
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ian donald (@iandonald71) reported from Richmond, England@virginmedia @munirawilson deadline No6 looming 5pm Saturday to fix the loss of service will it be yet another promise broken #tellusthetruth
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Richard Morris (@richardmorrisuk) reported from Richmond, EnglandSo 4th different #virginmedia estimate time and date for returning service passes and surprise surprise they just extend the estimate again. They are making it up. Went from 5pm today to 9am Monday this time
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Billy Martin (@thistle5460) reported from Richmond, EnglandI swear if @virginmedia don’t get this issue resolved I’m going down the pub
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John Steele (@Chilly_in_the) reported from Merton, EnglandSo now two full days of no internet or Tv. Seems some muppet put a digger through the fibre to local hub. It’s amazing how much we’ve come to rely on it for al sorts of things. Banking probably being the most useful. Anyway crack on & fix it @virginmedia I’ve got bills to pay.
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Kimberli Anghell (@AnghellKim) reported from Kingston upon Thames, EnglandDamn this #virginmedia again. I pay every month a lot of money and still now 3 days without internet and TV! And I'm sure that they will charge for this too 😡😠 #mad #needtowork #notnormal
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Tom Chant (@Tomch1966) reported from Richmond, EnglandI thought the design of the internet provided redundancy but @virginmedia seem to have relied on one point for all of SW London. One broken cable kills TV, broadband and phone. Time to move provider.
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Gary (@PilotBoyGD) reported from Merton, England@alexodam @virginmedia I'm in Raynes Park... Fix estimate now Monday morning at 9. Three days without broadband man. And I thought no nut November would be hard.
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Mrs R (@KateRenton) reported from Merton, England@virginmedia when will@you update us with some proper information about our Wi-fi outage. More info makes calmer customers.
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Alex Marriott (@Leximar2009) reported from Kingston upon Thames, Englandengineers in New Malden saying a large foundation drilling machine on an adjacent property drilled into a duct containing the fiber optic cables causing the problem. they said that the Virgin site states the issue will be fixed by 1600hrs on Friday and they laughed @virginmedia
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Peter Wilkins (@Peter_Wilkins78) reported from Merton, England@MariaMCasey @virginmedia That's a very ambiguous sentence. Not clear whether they'll only pay for working days, whether they'll pay for all days but only after 2 working days, whether the time starts from registering or whether it started from when the service went out.
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Munira Wilson MP (@munirawilson) reported from Richmond, EnglandAppalled by lack of response from @VirginMediaCorp @virginmedia to me, colleagues & most importantly thousands of customers struggling without broadband, phone or TV for at least 2 days. Lack of info and misleading fix times unacceptable. An urgent case for @Ofcom to investigate
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Siobhan (@sibbly_2002) reported@virginmedia No nothing at all. I'm seriously thinking of leaving as can't rely on the service we pay for!
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Paul Byram (@paulbyram) reportedThe twitter mission statement from @vmbusiness in their profile couldn't be more of a lie. The level of customer service is non-existent and they do everything they can to make it impossible to contact them via telephone and an average response time of 3-days via email.
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Siobhan (@sibbly_2002) reported@virginmedia what the hell is going on with your WiFi service. You've put your prices up and ever since the signal keeps dropping out. Yes I've rebooted and yes there's still a problem. Absolutely disgusting, what the hell am I paying for 🤬🤬🤬
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Vineet Gupta (@vineet_gpta) reported@virginmedia Yes, please raise a complaint . And I have one humble request- please make sure it is not closed automatically without any communication, like my other complaints have). 9:30 am tomorrow works.
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Shirley Needham (@ShirleyNeedham8) reported@virginmedia is there a problem with broadband in HG2 postcode?
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Vineet Gupta (@vineet_gpta) reported@virginmedia @LutzSchueler - I don’t have any other avenue left now (apart from just asking you!!) - I would try to terminate my contract soon. But this is not how your company should run !!
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mshughes (@boxofchocs) reported@virginmedia hi - how do I contact an actual person to help with broadband issue? tvm
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cynda sloan (@misscynda) reported@virginmedia why bother raising everyone’s hopes by sending a text saying the service is fixed when you are fully aware that it is NOT fixed and will not fixed until 4pm? I know from bitter experience that this time will be pushed back.
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Liz jazayeri (@lizjazayeri1) reported@virginmedia If I agree to a webchat please can you come with a solution, even if it’s just an interim solution, but I am asking…begging for your help here. My heart is broken and I have so much to do for my Mum’s funeral and I can’t do it without a working internet connection. 11:30am?
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Emma Tobin (@Emma__Tobin) reported@virginmedia No I’ve received no information regarding increase in email or post. For the service I’ve been receiving lately I would not be willing to pay such a high increase for the service.