Virgin Media Outage Report in Lambeth, Greater London, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Lambeth, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Croydon, City of Westminster, Newham, London, Wandsworth, Southwark, Orpington, Poplar, Ilford, City of London, Hackney, Ashtead, Wembley, and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 14 minutes ago |
|
Croydon
|
Internet | 17 minutes ago |
|
City of Westminster
|
Wi-fi | 1 hour ago |
|
Hammersmith
|
Internet | 1 hour ago |
|
Newham
|
Internet | 2 hours ago |
|
London
|
Internet | 3 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Mark O'Brien (@markandall) reported from London, England@virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!
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凱蒂 (@ItsKatieC0mpt0n) reported from Epsom and Ewell District, England@virginmedia 3 weeks after you drill through my pipe & send cowboy plumbers out I still haven’t heard anything! I filled a complaint 2 weeks ago and no response. If you think I am paying my bill this month you can jog on. Absolute terrible customer service
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Ben Hollinsworth (@benhollinsworth) reported from Ilford, England@virginmedia internet outage two weeks in a row. What’s going on!?
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Dee_dee03616 (@Dee03616) reported from Croydon, England@virginmedia I seem to be having very slow connection?
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Scott Brindley (@scottyboy1973) reported from Ilford, England@virginmedia Broadband down in multiple homes on my street. I was told by your support you don't monitor your endpoints? Shocking if true!
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Louise Mirwitch (@louisemirwitch) reported from Hounslow, England@virginmedia My husband has had no email since 15.11 today. Nothing on phone or tablet. Mine is ok. All he gets is a box asking to sign in which pops up repeatedly. No webmail access and can’t set him up on my device. Help
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Mrs R (@KateRenton) reported from Merton, England@virginmedia why is the connection for Wi-fi so bad in the #Mertonarea at the moment. Seems we are paying for a non service again.
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Mike Reddington (@mikereddington) reported from Bromley, England@virginmedia I currently have a SIM only deal with O2 and M200 Fibre broadband with VM. I’d like to cancel both and switch to your Fibre Broadband Volt package (M350 + 10GB SIM) for £11.50 extra per month. How should I go about doing this?
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Kay Bak (@kaybaka) reported from Camberwell, England@O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown
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Mal (@hill_mal) reported from Bromley, England@virginmedia so my broadband has been intermittent all afternoon and now it has gone down again…. This is happening all the time! Why do we pay for a service which is constantly under par?!
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia Pls don’t take this personally but honestly it should be in your policy that customers reps should read treads before relying!! I’ve mentioned before - I’m deaf! I CANNOT make phone calls! That’s why that stupid BOT robot is demeaning and frustrating for ppl with limitations!
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia what’s going on??? I don’t have any internet since morning? And it’s affecting my mobile phone in the house!! I had to leave the house to use mobile network to work! Rubbish service! That’s the problem when 2 service providers - O2 & VM joins force! #virginmediadown
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Diviyesh Shah (@pharmr5) reported from Brentford, England@virginmedia Please tell me why I am paying for M100 broadband but lucky to get M1 some times. Never have we got more then M30. For the last 1 1/2 years it been crap
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Damien Kelly (@damienk11) reported from London, England@virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia I have NO INTERNET NOW FOR OVER 36hrs!!! VM you’ve been promising to sort it!!! What a freaking useless network provider!! It’s a joke! I’m sure your competitors are laughing right now!
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Medan (@sumnjam) reported from Hackney, England@virginmedia It doesn't work , now I have lost home phone service
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia VM I’ve not had any internet for 24hrs now!!! I can’t get access to a customer service rep on here who actually do something about it and all I’ve had it a BOT on repeat on WhatsApp!! Can you sort this issue out!? It’s 24hrs now!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simmy🇯🇲🇮🇪 (@Simonefromnorth) reportedHow can @virginmedia set me up with an account I didn’t ask for because their staff don’t listen! Now going through a war just to cancel the bill 😡 actually the worst customer service ever come across!
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Justin Tyrrell (@JustinTyrrell) reported@virginmedia making it difficult to cancel a contract doesnt make me want to change my mind. Why can't I just call up and cancel. Why do I need to be out on hold constantly. I'm out of contract!
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Izzy Wildheart . Artist 🇪🇬 (@Izzywildheart) reported@ClareAdams @virginmedia Yes, rotten service for a lot of money, had nothing but problems with it dropping in and out or just cutting out completely. Not worth the money
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Alex Simon (@alwsimon) reported@virginmedia any reason why it's so unacceptably difficult to cancel a contract with you? Half an hour on hold waiting for someone to answer for something as simple as cancelling.
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Hallworth85 (@RedHallworth85) reported@virginmedia Seems okay but again just lack of information from you guys is poor really, surely when there is fault just say what it is and when you can sort it instead of the BS… Honestly if I had full fibre here with openreach I would ditch virgin in a flash, decent product service = shite
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Sam (@Sam13346163) reported@virginmedia help me out I never received the email to validate my email address so can not access my virgin media account? No live chat or anything to help
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annie (@biggybaggyboggy) reported@virginmedia @biff_5689 We have the same issue nearby. Last time this happened you told us about it so we could make other arrangements. What went wrong this time?
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Anis El-Mariesh (@AElmariesh) reported@virginmedia Seems the issue was a faulty power cable to my Ubiquiti USG… so these things are worth checking before assuming its the ISP
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chlo. (@ChloHamilton) reported@virginmedia 4 days later issues still carrying on every single day! It’s an absolute joke over a month now, there’s not been a day without problems for over a month! But still wanna charge the full bill!!
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David S (@DaveS3376) reported@virginmedia @MerlinapUK Shame we dont get priority from customer care, and fault repair