Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Hammersmith, London, Hackney, Beckenham, Bexleyheath, Wembley, Camden Town, Poplar, Harringay, Fulham, City of Westminster, Waltham Forest, Ilford and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Hammersmith |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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dmxcrew
(@dmxcrew) reported
from
Islington, England
May be a work round for some experiencing #virginmedia email issues this AM. Whilst I cannot access emails via any server/computer like yourselves, I can, strangely, via my phone (although could it be because its on the virgin network?) Worth a try?...
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Ana Rocha
(@AnaRochaPT) reported
from
Camden Town, England
@virginmedia any chance of getting an assistant to help? This is a real challenge here, no virgin email for queries, call centers closed, no one on the chat services as I have been online for hours!
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Fit & Fun
(@fitandfun_) reported
from
Merton, England
@virginmedia I’ve been on hold for 4 hrs; I understand that you are running Limited staff at this time but your text service, which is one of the options is not working either!! Have entered number 3 times and still waiting.? Please advise how I’m supposed to contact you. Thanks
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@virginmedia Still not fixed but had a really good engineer out called Andy, he's given me his mobile number and requested a network engineer to fix the power levels in the cabinet. If still not working to call him direct next week! You need more Andys.
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Damion
(@DamionSheppard) reported
from
Lambeth, England
@virginmedia Hi. What is going on with Broadband in SW9? Website no longer allows me to register loss of service, which has been awful for at least a week now. I’m having to spend a considerable amount of money on data so that I can continue doing my job. Please fix!
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Lambertus Cornelius
(@lambertusc) reported
from
Merton, England
@virginmedia is there any issues with the broadband in Wimbledon? My Oomph subscription is delivering 2mps? Suppose to be 350mps?
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Simon Bucks
(@SimonBucks) reported
from
London, England
@virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.
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Karolyne Anderson
(@KaroAnderson) reported
from
Eltham, England
@virginmedia How do you send an engineer to my house to take away a hub that works and leaves me with a new one that hasn’t worked since he installed it? I was on the phone for 25 mins to customer services and got cut off at 7:30pm because the lines closed!
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Mike
(@mikesanuk) reported
from
Esher, England
@virginmedia Thankfully network issue Sorted overnight- however it was frustrating not being able to report it over phone, having gone through auto message and diagnostics it then said office closed and cut you off.
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia I'm told the engineer has closed the issue from his end and they will have to raise a level 2 again and will be in touch within 48 hours. Dies this mean the issue is still open?
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia The issue has been closed apparently. She has been told that someone will contact her in 48 hours.
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia The engineer said he was unable to fix and said would escalate and she would get an update by 13.30 yesterday afternoon. No update was sent so she phoned today to be told the call had been closed
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Geo-Jude FCCT
(@th3Jud3) reported
from
Croydon, England
@virginmedia Been trying to get in touch for 3 weeks via “contact us” Chat as instructed via phone line. No response. Please help.
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Karolyne Anderson
(@KaroAnderson) reported
from
Eltham, England
@virginmedia I pay over the odds (£67) for a crappy intermittent service and after your stupid engineer came yesterday, no service at all which means I have no TV this morning either! #ImDefinatelyLeavingVirginMedia
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Neil Cole
(@scroogio) reported
from
Camberwell, England
Any chance of a reply please @virginmedia - nobody responds on your instant message service either
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@RobWilsonLtd @virginmedia I quit @virginmedia and moved to BT after multiple periods of slowness then a complete days outage in London. Useless and BT WiFi so fast!
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Sonal Bhardwaj
(@followsonal) reported
from
Poplar, England
Virgin media network has collapsed since morning. Very freaky. In #london @virginmedia #virginmedia #Connectivity
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Shane Patrick Cullinan
(@musofunk) reported
from
Lambeth, England
Is anyone else’s @virginmedia WiFi down ? Vauxhall here. #virginmedia #virginmediadown #vauxhall
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
Mum is shielded and home alone. Her landline stopped working, after 6 days @virginmedia came to fix. Engineer couldn't fix so said would escalate. Mum chased again today and calls been closed! So far cost £21 in calls. #virginmedia, is that how to treat vulnerable customers?
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George
(@georio123) reported
from
Eltham, England
@virginmedia Been trying for the past 2 weeks to cancel my subscription with you. Appalled by your customer service. I’ve tried online, phone, text, letter and live chat. How can I arrange this please? Thanks, George.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Phillips
(@VicusScurra) reported
@virginmedia This what everyone in your company does. Passes the responsibility to the customer at the first opportunity to appear to be helping. I don't want to join a forum or a phone queue, I want a reply by email to my complaint.
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Dogknob1
(@MotoNutJob) reported
Not to worry though my utterly crap @ThreeUKSupport signal I'll just use my @virginmedia instead On know I can't because it's also BROKEN
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me, myself and I
(@pmc21767) reported
@virginmedia This is just the level of service VM customers expect
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Trumpington odworthy
(@T9001) reported
@virginmedia Massive thanks for the outage today, broadband and tv this time and apparently no fix until 16:00. Twice this year now major outages and I’m paying £65 a month for this garbage!
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George Hopkins
(@GeorgeHopkins01) reported
@virginmedia Yes I have called the customer service team the woman was lovely however nothing could be done
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Craig lord
(@Craiglord14) reported
@NickNairn @VodafoneUK Virgin media👍👍👍 Dedicated cable Not down a dated phone line like others
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Holly🐌🌱🍄
(@hollyYL) reported
@virginmedia it’s been 3 days without wifi so far please just fix it already
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Will Jaques
(@willbagjaques) reported
@virginmedia can I please just speak to a human about my issues with my account set up I’ve sent everything required and got no reply for days m... I can’t get through anyone!
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Mazza 66
(@66_mazza) reported
@virginmedia Well done Virgin....another fail so much for the promised ring back today between 10.00-10.30 😡😡😡😡
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Dogknob1
(@MotoNutJob) reported
@virginmedia 16.00 today ! Also while you're on why am I paying £62pm for broadband and phone as a customer that's been with you for EVER when a new customer can have it for half of that ! So basically you're saying I'm the idiot?