Virgin Media Outage in Lambeth, Greater London, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Lambeth, England

Virgin Media Outage Chart in Lambeth, Greater London, England

November 12: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(56.18%)
Wi-fi
(14.73%)
Phone
(10.10%)
TV
(8.79%)
Total Blackout
(5.14%)
E-mail
(5.06%)

Virgin Media Outage Map Near Lambeth, Greater London, England

The most recent outage reports and issues originated from Wandsworth, London, Stratford, Croydon, Cricklewood, Harrow, Harringay, Golders Green, Hackney, Islington, Hounslow, Ilford, Streatham, Paddington and Balham.

Hampstead Internet
London Internet
Wandsworth Wi-fi
London Wi-fi
Stratford Wi-fi
London Internet

Virgin Media in Lambeth, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:
  • GZMTutorial Gizem (GZM Tutorial) (@GZMTutorial) reported from Bexleyheath, England

    @virginmedia your service is awful! I've had NO TV, Wi-Fi or phone line for two days! You have an automated message that says the engineer is on site in the DA16 region resolving the issue for the last 2 days! I'm disappointed, you are not reliable enough and charge me a fortune!

  • BeardAssassinX BeardAssassinX Gaming (@BeardAssassinX) reported from Richmond, England

    @virginmedia Been down that road get fobbed off everytime send engineer out everything works fine just your service is crap not that you’d ever admit 😂😂😂

  • BeardAssassinX BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England

    @virginmedia It happens to everyone on virgin in the block we should all get compensation if we didn’t pay our bill you’d soon cut us off yet you ain’t supplying the service we are paying for

  • BeardAssassinX BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England

    @sgt_rebels @StokeAssassinX @virginmedia @TalkTalk Yes mate the WiFi speed is even worse @virginmedia are just shit they use shit components in the hubs to make you laugh I’m only 5 miles from the network centre in Croydon 😂😂

  • ibz_s_b ابراهيم | Ibrahim (@ibz_s_b) reported from Ilford, England

    @virginmedia My Virgin Mobile Internet 4G not been working for 2-3 days now. Please help!

  • RobertDejong19 Robert De-jong (@RobertDejong19) reported from East Ham, England

    @SkySportsBoxing y is the fight not working on virgin media

  • RobertDejong19 Robert De-jong (@RobertDejong19) reported from East Ham, England

    @virginmedia hi need help y is the sky box office not working

  • EmilyEd03367074 Emily Edwards (@EmilyEd03367074) reported from Brentford, England

    30 minutes on hold to @virginmedia only to be told that we still won’t have any internet til at least Tuesday as they can’t get a router to me before then. If I ordered it myself on Amazon I could get one tonight......pathetic customer service

  • harvy_santos Harvy Santos (@harvy_santos) reported from Islington, England

    @virginmedia Have gone through all these processes and still no resolution. None of your agents are listening. I’m just gonna go. I can’t believe this is how you treat your customer of 5years...

  • IanDouglas Ian Douglas (@IanDouglas) reported from Kensington, England

    @virginmedia I know the status of the service.

  • IanDouglas Ian Douglas (@IanDouglas) reported from Kensington, England

    @virginmedia We’ve had no broadband for more than a week, there won’t be any for at least another week. The whole street is down, the whole street is looking at leaving.

  • will6310 william benstock (@will6310) reported from East Ham, England

    @virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where

  • chrispylang Chris (@chrispylang) reported from Hackney, England

    @virginmedia hi hope you can help me as i can not find what inneed to ask you on you contact options. I already have virgin media tv and broadband installed in my house but i want to change the position of the connection points or add a room please get back to me

  • IanDouglas Ian Douglas (@IanDouglas) reported from Kensington, England

    @mediaczar @virginmedia None of the reviews include reliability, because that’s the most difficult thing to measure from outside and no one releases their figures. It’s the worst thing that’s ever happened in the world. Ever.

  • theonionlives James Campbell (@theonionlives) reported from London, England

    So once again my internet is not working @virginmedia

  • LiamYulhanson Liam Yulhanson (@LiamYulhanson) reported from Islington, England

    @virginmedia so after trying to cancel my account with you guys ... being put on hold for over 40 mins the woman hangs up at 9pm and your closed !!! I’m actually so happy im leaving now ! **** this #virginmedia

  • AlanRNewton Alan R Newton (the online version) (@AlanRNewton) reported from Camden Town, England

    @virginmedia Wireless and before I get the next question, we all use Macs so we have to borrow cables / adapters to check a wired connection but whenever we do that, would you believe, there’s no issues on those days!

  • AlanRNewton Alan R Newton (the online version) (@AlanRNewton) reported from Camden Town, England

    @virginmedia I’ve been checking peridoically over the last fortnight when the service gets really bad and there haven’t been any known issues. I’ve just checked again and none.

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • kathrynahedrick Kathryn Hedrick (@kathrynahedrick) reported from Ilford, England

    @virginmedia No sorry, it's not possible. As I said it's fine now, but I just wanted to check if there were any issues that hadn't been listed on the service status page. I wfh so if there is something known I wanted to make my employer aware that connection might drop intermittently.

  • kathrynahedrick Kathryn Hedrick (@kathrynahedrick) reported from Ilford, England

    @virginmedia Thank you, it made a difference however it has still been cutting out at times. I had checked the service status and there were no known issues reported however I wanted to double check with you.

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    @virginmedia Its just a consistently bad customer experience across mobile, TV and broadband. You CSR tools are archaic and your teams aren't suffucuently trained or empowered. The Virgin way died years ago.

  • JannetteMunroM ✨ jannette (@JannetteMunroM) reported from Islington, England

    @JayLatif @virginmedia That’s very frustrating I have so many issues with them because a lady on the phone messed up. Misled into a contract, told me channels were on my package and they weren’t. I hope you sort your problem. 😞😞

  • NeilRAndrews EU (@NeilRAndrews) reported from Islington, England

    @virginmedia no telephone service here, please advise. Central London

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service

  • NeseCeren Nese Ceren (@NeseCeren) reported from Camden Town, England

    @virginmedia And I love (!) how you still say “if” I qualify for compensation... we have no internet since tuesday.. The issue is known. Your colleague mentioned “an intermittent loss” and suggested I should reboot every 2 hours and hope that I’m connected for minutes in btw.

  • NeseCeren Nese Ceren (@NeseCeren) reported from Camden Town, England

    @virginmedia Thank u 4 quick response. customer services are aware of the issues. Today I called again for compensation, as I’m spending so much money daily to use mobile & other data. I’ve been forwarded a link to register fault (that is known in postcode area) yet web says no known issues.

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Camberwell, England

    @jackthorne @genevievebarr @BBCScotland Hello @virginmedia NOW your service is bad and your programme guide is totally wrong. Good job I knew #TheAccident was really what was on at 9pm.

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia Nope but your call centre and engineers told me that a ‘laser part’ needs replacing in Earl’s Court square sw5. They also said 500 homes are affected. Can’t tell me when it will be fixed. Problem ongoing for 3 weeks @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @AnotherRunHQ @virginmedia Same in London sw5. They won’t even acknowledge the issue

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @Amberjohill @virginmedia Same problem in sw5 . Good luck asking them for help ! They don’t care !

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @orientalsue @virginmedia This is a scam . Scammers and fraudsters are targeting (by dm) the literally tens of thousands of people who complain re #virginmedia’s appalling service and unreliable broadband / tv on here each hour @virginmedia @ofcom

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from Kingston upon Thames, England

    @virginmedia No, the customer service team did not give me one. The complaint is on the system though and was confirmed today before the phone was put down on my face. The speed test was conducted with one device only.

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @drewthescrew @richardbranson @virginmedia @Ofcom Agree. To be honest the even bigger issue is the literally thousands of people comparing about #virginmedia every hour on here to no avail.. They don’t care about customers ! @virginmedia

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @reeshashasha @virginmedia My internet and tv is off more than it’s on ...as for their customer services you might as well talk to yourself

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia @SirJayKing I’ve had no tv or broadband for days in sw5 London . Dire customer service . You might as well talk to the wall

  • ssb316 Ssb316 (@ssb316) reported from London, England

    What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @Lashtbytashanna @virginmedia Agree . Same happened to me . A disgrace . Never experience such bad rude customer service in my life

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @Amerah_Ahmed @virginmedia @richardbranson Absolutely it’s just extraordinary . I pay them 70 quid a month to be Spoken to like dirt by someone who has no knowledge of all the problems and can’t construct a sentence . The most appalling service I have ever experienced . The problems in sw5 have gone on for weeks @ofcom

  • Amerah_Ahmed Dr. Amerah Ahmed (@Amerah_Ahmed) reported from Kensington, England

    @edward_baran @virginmedia I am really horrified at their service..... I just can’t believe the way they speak to customers. I spoke to 3 different individuals who were so righteous. I understand you work for a big brand however that does not mean you can have a big ego....you are not @richardbranson

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @Amerah_Ahmed @virginmedia They are a joke . For the past two weeks constant faults on tv and broadband in sw5. They do nothing . Non existent rude customer service . Time to leave

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia @TomalinHQ Without doubt they’re the worst provider and worst for customer service . They just could not care less

  • Amerah_Ahmed Dr. Amerah Ahmed (@Amerah_Ahmed) reported from Kensington, England

    Nor matter what the method of engagement may be with a customer. Never forget humanism & humility! You reached the levels of success because of ‘Once upon a time’ those values existed. Note to @virginmedia #MasterMinds #WednesdayThoughts #WednesdayWisdom #CustomerExperience

  • Amerah_Ahmed Dr. Amerah Ahmed (@Amerah_Ahmed) reported from Kensington, England

    @virginmedia note...... it is not good customer service to disconnect the call simply because you are unable to answer some legitimate questions relating to your poor service. I made a move to you last month and have to say it is one of the worst decisions that I have made!

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported from Paddington, England

    @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia If you were sorry you’d fix the problems. They’ve gone on for weeks @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @MAP_PM @virginmedia This is the norm. They never resolve any faults

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia I have raised many complaints . I just had a reply by email in broken English weeks later. The reply made no sense. Three weeks on the faults continue @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia I have raised many complaints. Just received an email in broken English that made no sense . And, weeks on, the faints still continue! @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia My issue is that this happens all the time . It’s about the seventh fault in as many days . The tv and broadband both constantly go down , service is totally unreliable . So even if you ‘fix’ it, it will probably only work for a few hours @ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • flegg_cameron Cameron Flegg (@flegg_cameron) reported

    @virginmedia I have no Internet please fix this it is not on my end

  • G_Foz Gary (@G_Foz) reported

    @virginmedia I received 2 muffled voicemails in response (despite asking for emails) but nothing further. Please help.

  • m1arabe Mia (@m1arabe) reported

    . @virginmedia I’ve tried calling yesterday and today but can’t get through at all - this service and the customer service that should be in place for total failures like this is appalling!

  • G_Foz Gary (@G_Foz) reported

    @virginmedia I've contacted you twice online asking for an email response to my queries about receiving my Amazon Prime & Bill Credit from sign up + the problems I had around installation which meant I was without any service for 4 days.

  • CraigDickin1 Craig Dickin (@CraigDickin1) reported

    @virginmedia While in work there are issues as ive been told from the Virgin WhatsApp team

  • DazWilko1984 Daz (@DazWilko1984) reported

    @Switchtobetter @virginmedia @Ofcom Sure is. Just another way of flouting the Mailing Preference Service rules sending out unaddressed mail.

  • DazWilko1984 Daz (@DazWilko1984) reported

    @virginmedia I won't be giving you any details of the poor sod who's had to take a confrontational, insecure job on to service you on any platform. You should end this practise now.

  • johnnymd19 Jobo (@johnnymd19) reported

    @virginmedia No.Checked first.Said all ok. When called u had recorded msg saying upgrades to my postcode=service off til 3.Left hand doesn’t know what right hand doing. U contact me when you want to increase payment but not to tell me about PLANNED engineering work. V v poor. @betterservice

  • chudofchuds Richard Davies (@chudofchuds) reported

    @virginmedia I already have the app, it’s out in the open as we had an engineer come out to sort it as we had an issue when setting it up in January

  • Pineappple_King Just Brian (@Pineappple_King) reported

    @Switchtobetter @virginmedia @SkyUK I have been a good customer never missed payments never complained nothing yet I ring up to cancel my sky movies and ask what deals they can do seeing as my contract has been up for over a year and I get told that there is 0 offers they can give me to stay