Virgin Media

Virgin Media Outage Report in Lambeth, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lambeth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lambeth, Greater London, England 02/22/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lambeth, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hammersmith, Croydon, Hackney, Ilford, Southall, Beckenham, Merton, Waltham Forest, City of Westminster, Paddington, Newham, Stratford and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomCroydon Total Blackout
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:

  • npirvine Nirv (@npirvine) reported from Kingston upon Thames, England

    @virginmedia Why do you make it so difficult to talk to someone about getting a replacement broadband/tv cable because the equipment originally sent out is broken.

  • Celticheart72 Sam Ravenwolf Berry (@Celticheart72) reported from Poplar, England

    @virginmedia Still waiting for someone to contact me regarding my query after four days and 3 requests for help. Do you think this is acceptable customer service?

  • Nwokojojo Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England

    @virginmedia WHY IS YOUR INTERNET DOWN AGAIN!?!?

  • craiginmotion craig crawford (@craiginmotion) reported from Kensington, England

    @virginmedia once again #epicfail no WiFi and after 20 mins on hold to speak to someone I’ve lost the will to live. What’s this **** hold music anyway? I want to cancel my service. You’re not the only game in town. See ya

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @virginmedia for the last few days our internet and signal has been very poor, when I go onto the website to check the status it says it is unavailable, could you look into this please, Se207xn area

  • LisaWardComms Lisa Ward (@LisaWardComms) reported from Kingston upon Thames, England

    1/2 Absolutely disgraceful service from @virginmedia - we’ve been trying to cancel your service since the middle of October and have been repeatedly cut off when being transferred to the cancellation team. In the end we had no choice but to cancel our DD.

  • ChaosInCalm ジェイ (Jay D) (@ChaosInCalm) reported from Merton, England

    @virginmedia just had engineers out for noisy line. Was apparently working... They've left, Now the line is dead. HELP!

  • AndrewSanigar Andrew Sanigar (@AndrewSanigar) reported from Hackney, England

    Which idiot at @virginmedia thought it was a good idea to take most of North London’s broadband down and to schedule upgrade and maintenance work to start at 9.30 a.m. on a weekday morning when thousands of people are WFH? That’s ridiculous.

  • JJT35 john treacy (@JJT35) reported from Wandsworth, England

    @virginmedia what time does your call centre open? Been without broadband all day through a fault now it’s showing as fixed but we are still without service. Have done all online tests. Please respond as this is unacceptable. Spending a fortune running 2 laptops from hotspots!

  • Nik_Simon88 Nik Simon (@Nik_Simon88) reported from Wandsworth, England

    @virginmedia hello. My internet is down with the flashing white light on the modem. Your online guide says to wait 5mins, as it means it is rebooting, but it has not changed for 24 hours. Who do I contact please?

  • CultMediaLtd CultMediaCollective (@CultMediaLtd) reported from Eltham, England

    @virginmedia have you got an email address for an actual human being we can contact about your terrible service?

  • Celticheart72 Sam Ravenwolf Berry (@Celticheart72) reported from Poplar, England

    @virginmedia I have waited two days for someone to contact me, regarding a broadband problem and all I get is a automated reply telling me someone will get back to me. Unacceptable virgin media. I am not happy.

  • OreMeta Ore Meta (@OreMeta) reported from Wandsworth, England

    @virginmedia TOTAL LIE. Spent majority of lockdown complaining about my intermittent service, dropping out during meetings etc. Eventually moved to a different provider and paid @virginmedia TWICE. Told to return equipment BEFORE a chq will be sent. No Chq received YET.

  • george_hut unhappy_george (@george_hut) reported from Islington, England

    @virginmedia What Do you mean register my device? I’ve been using it for five years with minor issues. The link you sent me is useless as it sends me to general info page. It works at #kingsX but no other station until Finsbury Park!

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia still having problems in sE6 london

  • camillaudia Camilla Audia (@camillaudia) reported from Merton, England

    @virginmedia can you help us out? Service has been BAD for the past month. 3 time calling call centres and NOBODY picks up. Engineer appointment booked but cancelled as ‘issue solved’. It keeps disconnecting devices throughout the day. We work from home. Help or go to BT?

  • Nwokojojo Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England

    @virginmedia Better but I had to cancel a pretty important call as Hotspot doesn’t cut it so thanks for that. No idea what I’m paying for

  • jagats James (@jagats) reported from Whyteleafe, England

    @virginmedia problems with my tv, sit o hold for over an hour, my landline phone dies, call back on my mobile and it says the call centre is closed!?

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • craiginmotion craig crawford (@craiginmotion) reported from Kensington, England

    @virginmedia And how am I to do that with no service? It took 3 technicians to figure out my modem had to be “pin reset” and another to rename it properly. Thats 1 hr of my life gone. So glad @CommunityFibre has arrived near me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Paul_Devine13 Paul Devine (@Paul_Devine13) reported

    Hello @virginmedia for the 3rd time in a row, your resolution team has failed to call me back. I’d urge anyone thinking about going with Virgin to reconsider. Worst customer service ever by a country mile you cannot get to any layer of management to escalate your complaint.

  • paulblanchfiel7 paul blanchfield (@paulblanchfiel7) reported

    @Notsocheekytay1 Virgin media have kindly announced via email theyre putting my bill up again, same shite service brand new shiney charges!

  • Maryam22464486 Maryam (@Maryam22464486) reported

    @m_minaaaaa @virginmedia What are you talking about? They made me homeless almost one week ago yet as you can see they didn’t do anything. How would you expect them to help you with small issue like internet down etc. so Good luck!

  • CliveDaviesUK Clive Davies #FBPE 💙🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported

    @virginmedia OK will try again - do I sign in?

  • JeremyPrice81 Jeremy Price (@JeremyPrice81) reported

    @virginmedia On hold for half an hour followed by lengthy call taking details, then to be told they want to transfer me to another department...This failed 3 times. Advisor told me someone will call me..Hang up call to find 3 missed calls from yourselves. Please disconnect me!

  • ItsClareBitches ✿.。:.* 𝒞𝓁𝒶𝓇𝑒 *.:。.✿ (@ItsClareBitches) reported

    @virginmedia Still terrible. The connection still keeps going off and on constantly it’s been days now and no one has fixed it.

  • siobhan_broad siobhan broad (@siobhan_broad) reported

    @virginmedia so arrange a visit from an engineer fill out text questions about covid symptoms within the household. Engineer arrives coughing and spluttering, mask fell down at 1 point, if we didn’t have covid symptoms I’m sure we might now!! 😡😡

  • Matt_RuggD Matt D (@Matt_RuggD) reported

    @virginmedia The entire postcode has a group chat and everyone is saying that their service is down, that's good enough for me. Your website is also down.

  • ImCynade Jamie (@ImCynade) reported

    @virginmedia Even your website won’t load so it must be pretty bad. This is the third day now, I pay an arm and a leg for this can I at least have an update of if you know what it is and when it’ll be fixed?

  • smudger64123 Paul smith (@smudger64123) reported

    @virginmedia Has Virgin Broadband gone down in the Redbridge IG postcode. Unable to get onto the check status even using 4G