Virgin Media service status in Lambeth, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Lambeth, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Croydon, Southwark, City of Westminster, Newham, Wandsworth, Orpington, Poplar, Ilford, City of London, Hackney, Ashtead, Wembley, and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Total Blackout | 4 hours ago |
|
Hammersmith
|
Internet | 5 hours ago |
|
London
|
Internet | 5 hours ago |
|
Croydon
|
Total Blackout | 8 hours ago |
|
London
|
Internet | 8 hours ago |
|
Hammersmith
|
Internet | 8 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Aurélien (@aur_elien) reported from Hackney, England@virginmedia Hi, I’m in East London and the internet has been down for 24h now. When are you planning to fix the issue??
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Ollie Toogood (@OllieToogood) reported from Islington, England@virginmedia I was promised a call back from an engineer within 4 hours over 6 hours ago and nothing has happened yet my broadband and tv is still not working?
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Donnchadh (@dkurland92) reported from Brentford, England@virginmedia is the service down across #london or ?
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Neil Carter (@Coq_Au_Ginge) reported from Ilford, England@virginmedia Good afternoon. I’ve recently received some calls purportedly from Virginmedia saying that our internet isn’t working as it should and that they need to fix it. Are these calls legitimate please?
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Aurélien (@aur_elien) reported from Hackney, England@virginmedia It says on that website that the issue my be fixed by 5pm on Monday! More than 3 days to fix an issue... It shows how much you care about your clients. Appalling.
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Richard Cooper (@toonrich) reported from Ilford, England@virginmedia Slow broadband. I spent ages on the phone to your helpline and s was hen they couldn’t do anything they said an engineer would call. Waited on all day but he didn’t bother.
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Richard Cooper (@toonrich) reported from Ilford, England@virginmedia at 14.40 I was promised a call within 4 hours from your technician. Still waiting... I’d like to go to sleep now but I’m worried I’ll miss his call. BTW it’s about your **** broadband #broadband #virginmediadown #virginmediarubbish
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jordan (@wharfyoung) reported from Poplar, EnglandWhen you spend 2 hours on the phone to @virginmedia about a complaint that’s taken them over a month to respond to and they pretend not to hear you and hang up the phone coincidentally when they close at 9pm. I’m going to lose my **** soon.
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💙Julie Featherstone 🇪🇺 🌹 💚✊🏿 (@jujurants) reported from Stratford, Englandvirgin media down in E7 #virginmedia #servicestatus
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Jazzhk (@aejazk) reported from Bromley, England@virginmedia Hi, I have 1GB line on Hub 4. When I start my MacBook I get 500gb, if I leave on standby for 15-20 minutes it goes to 20 mb unless I restart my laptop which is so annoying could someone please help me to stay on the same speed all the time
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Mario Bucolo (@mariobucolo) reported from London, England@virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate
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jordan (@wharfyoung) reported from Poplar, EnglandSo @virginmedia have just told me that a complaint I made over a month ago was actually never going to go anywhere and was only with the person I made the complaint to. I’ve just wasted a month on a complaint that was never going to get resolved. They wonder why ppl hate them
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jordan (@wharfyoung) reported from Poplar, England@virginmedia Oh they just hung up on me after being on hold for over an hour. If virgin media genuinely think I’m going to pay this bill after the level of service I’ve received they absolutely have another thing coming.
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jordan (@wharfyoung) reported from Poplar, England@joelycett I need your complaining skills, virgin media are trying to charge me £230 for an account that they cancelled. no one seems to be able to help me on the phone, have spent over 8 hours on the phone in the last month and keep getting hung up on pls help
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Mario Bucolo (@mariobucolo) reported from London, England@virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks
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Rampopo (@Rampopo) reported from Stratford, EnglandHello @virginmedia no service at all, whole of our street in E15
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jordan (@wharfyoung) reported from Poplar, England@virginmedia The SAR apparently should take up to 30 days by which point it will have been 8 weeks since original complaint with no response from VM meaning I can go to CISAS with all evidence needed.
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jordan (@wharfyoung) reported from Poplar, England@virginmedia Okay well I’m currently on hold to speak to a manager in customer care on the phone and have been for nearly an hour so if you’re able to get speed that up it would be much appreciated.
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Lee James (@winetaff) reported from Esher, England@virginmedia 1h 15 jon the phone just to try to get my TV service up and running and now being told no service until the end of the month -computer says no to getting an engineer around unless your broadband is not working either -surely a better way #rubbishcustomerservice
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Mario Bucolo (@mariobucolo) reported from London, England@virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Byrne 💙 (@sorcha_b) reported from Walthamstow, England@virginmedia not great customer service...surely it can’t be that hard to explain why I’m paying £20 more per month for a basic package...
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Imran Khan (@Mani_khan666) reported@virginmedia hi, are your support lines closed, I can’t get through to anyone on the phone or online web chat?
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Tyler Oliver (@oliverit) reported@KrenSve1 @virginmedia Another outage in SE8 that @virginmedia fails to get to the root cause of. Daily occurrence this week in the morning and evening.
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Paul Newbery (@newberypm) reported@virginmedia can someone help me pay my bill - on the phone for a long time. System errors stop me from making an online account - like to pay before i'm cut off!!
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Stuart Long (@longs1981) reported@virginmedia 40 mins on a call only to be cut off whilst looking into the query. Billing issues and overcharging AGAIN. Seems like a regular occurrence!! 😡
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Stewart Lewis (@StewartLewis2) reported@virginmedia Thanks. Yesterday's problem not your fault: the cable runs under neighbour's land & one of them objected, meaning I had to get their written permission. I now have it, and want to get it to you asap. No-one's called since the tweet
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Pete Bottomley (@chilipeteb) reported@gstevenssmith @virginmedia I’m moving to Hull which Vodafone doesn’t cover so I was only trying to cancel my broadband. Took me the best part of a day as you can only do by calling and their system terminates your call if busy. Eventually got one email and one letter with 3 termination dates!!!!!
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Nathalie Paris (@Nattalingo) reportedSince connecting to @virginmedia broadband last month, I have spent about 5 hours on the phone already to try to get the right package and my phone number transferred. It is still not right. I cannot face making another phone call. Please someone help me!!
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Matt Flynn (@decibel42) reported@RachelG03095625 @virginmedia Submit a complaint. Only way they ever communicate
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Beth (@Beth71906798) reported@virginmedia I’ve not even had my new phone or contract through yet and already receiving poor customer service... why did I change network???