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Virgin Media outages and service status in Lambeth, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Lambeth, including 5 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 4, 9:48 PM GMT+1.
  • 52% Internet (52%)
  • 18% TV (18%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lambeth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 4: Problems at Virgin Media

Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lambeth, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Croydon, Southwark, Wandsworth, Mitcham, Greater London, and Beckenham.

CityProblem TypeReport Time
City of Westminster Internet 32 minutes ago
City of Westminster Total Blackout 3 hours ago
Croydon Internet 6 hours ago
City of Westminster Internet 9 hours ago
Croydon Wi-fi 22 hours ago
Croydon E-mail 2 days ago

Nearby cities with recent reports

Croydon

12 recent signals

6 hours ago
City of Westminster

7 recent signals

32 minutes ago
Southwark

3 recent signals

2 days ago
Wandsworth

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:

  • ravinrr80
    Ravin 🇹🇹🇬🇧 (@ravinrr80) reported from Merton, England

    Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

  • charbster
    Charbster (@charbster) reported from Wandsworth, England

    @virginmedia do you have website issues? Chat function not responding.

  • guydorrell1
    Guy Dorrell (@guydorrell1) reported from Wandsworth, England

    So @virginmedia we’re without wifi YET AGAIN, sometimes it’s been for as long as a week. Your service is a disgrace & I’ll be delighted to ditch you asap. Service to be resumed at 11.59 pm isn’t good enough. 7 or 8 times this year. I’ll be sure to post this on Nextdoor #bye 👋

  • ranaraptor
    Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

  • ranaraptor
    Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

  • Champs707007
    Stephen Champion (@Champs707007) reported from Wandsworth, England

    Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

  • jameslee_1985
    JamesLee85 (@jameslee_1985) reported from Croydon, England

    Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

  • strutcakes
    Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported from Lambeth, England

    Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

  • AntonBrooksAMB
    🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @virginmedia i’m on my KNEES man PLEASE FIX THE INTERNET

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

  • willjennings80
    Will Jennings (@willjennings80) reported from Lambeth, England

    @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

  • HargraveInc
    James Hargrave (@HargraveInc) reported from Merton, England

    @virginmedia Yes. The router has been going down completely. I checked that link and it said "intermittent issues"

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    Time to ditch @vmbusiness I think, unreliable service & weak support

  • millwalljdb
    Millwall halfwayline (@millwalljdb) reported from Camberwell, England

    @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

  • mobiusb2
    Baz, Wacky worm! (@mobiusb2) reported from Lambeth, England

    Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

  • DazzlingHamster
    Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported from Merton, England

    @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

  • Champs707007
    Stephen Champion (@Champs707007) reported from Wandsworth, England

    Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

  • Semykaya
    Sema Kaya Ocakoglu (@Semykaya) reported from Merton, England

    @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

  • aaronuart
    R. Aaron (@aaronuart) reported from Merton, England

    @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

  • wysiwyg100
    Mr. Whizz (@wysiwyg100) reported from Lambeth, England

    @virginmedia as usual I’m afraid your comedic bad wifi has translated into a comedy of errors for me to cancel my contract.. pls can someone get in touch

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andrhay12
    andrhay (@andrhay12) reported

    @virginmedia when will the problem with TV and broadband in the SE1 be fixed this has been ongoing for 2 weeks now. Intermittent broadband and tv for 2 weeks. last 3 days no TV services - no updates

  • MarionBrowne42
    Marion Browne (@MarionBrowne42) reported

    @keithapearson @virginmedia @MartinSLewis I think Yodel can challenge VM. They left a package at my neighbour no2, due to the layout of the close, no2 is nowhere near no3 and the photo of proof is also not no2 unless you are in the next close 🤬 An hour on a chat to discover that the driver is an idiot.

  • cleggy1966
    Simon (@cleggy1966) reported

    @virginmedia And another day goes by without any internet. Try to book an engineer appointment online and get ‘internal error’ What disgraceful service.

  • oldpoyntz
    MrsM 💙 (@oldpoyntz) reported

    @PeterBakerMcfc @virginmedia Internet is back now. No one touched anything and it goes off. Moving to Community Fibre once this contract is up. I can't keep having these issues & paying through the nose. At least we'll be able to rotate through the apps as and when needed.

  • Bertlongball
    Bert longballs (@Bertlongball) reported

    @virginmedia my current contract runs out 16th June and the best price you can offer me after 12 years a customer I have been offered £46.99 ppm but if let it run out I can get it for 26.99 as a new customer

  • Tamd536
    Tam (@Tamd536) reported

    attend later in order to connect the fibre optic cable. No engineer attended and today we have had to contact virgin media 3 times by telephone to find out what is happening.Despite being told earlier in the day the issue was being escalated and we would receive an update

  • abdullah17801
    abdullah (@abdullah17801) reported

    @virginmedia Hi , I’m really disappointed for the customer service standard, I have been charged twice double my bill and I have contacted the customer service team they promised me to solve the problem and call me back in week time. Somehow now more than 10 days and no one call

  • MakelyStudio
    Ali@Makely (@MakelyStudio) reported

    10 years. 50M+ users. £11M+ revenue impact. Citibank. Mercedes. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at companies most startups would kill to work with. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. now I build the same systems for funded startups.

  • adrianatkins196
    adrian adrian (@adrianatkins196) reported

    @BBCTomEdwards @virginmedia London at its best a transport network that dont want customers.

  • MimiFarid
    Mimi Farid (@MimiFarid) reported

    @O2 I’m absolutely getting fed up with the new app, every time, I tried to use it keeps opening website for virgin media. Sends you an email, and, you’ve to click on it. Other companies aren’t like that. The previous version was absolutely amazing. Fix it immediately!