Virgin Media Outage Report in Lambeth, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Camden Town, Croydon, City of Westminster, London, City of London, Islington, Southwark, Paddington, Tower Hamlets, Greater London, Poplar, Southall, Hampstead and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hackney |
Wi-fi | |
| Camden Town |
Wi-fi | |
| Croydon |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
-
kim forrester⭐️⭐️⭐️⭐️⭐️⭐️
(@pool1206) reported
from
Kingston upon Thames, England
@virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund
-
Elmarie Hahn💙
(@elmah69) reported
from
Ilford, England
@LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.
-
Gabor
(@GaborPfalzer) reported
from
Kensington, England
@AbzAaron @virginmedia Even better… if you don’t play along, nobody else will cancel it. You can’t even hang up on the sales pitch.
-
Jeff Brown
(@fadermonkeyking) reported
from
Richmond, England
@virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!
-
Gabor
(@GaborPfalzer) reported
from
Kensington, England
@Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.
-
Jeff Brown
(@fadermonkeyking) reported
from
Richmond, England
@virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug
-
SallyH
(@sallyhhk) reported
from
Islington, England
@virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??
-
Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
-
Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
@virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.
-
Gabor
(@GaborPfalzer) reported
from
Hammersmith, England
@AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.
-
Gabor
(@GaborPfalzer) reported
from
Kensington, England
@atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.
-
Nick Tippett
(@nicktippett) reported
from
Croydon, England
@virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!
-
Gabor
(@GaborPfalzer) reported
from
Kensington, England
@virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.
-
Nick Blackburn
(@Omnomnick) reported
from
Camden Town, England
@hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!
-
Jeff Brown
(@fadermonkeyking) reported
from
Richmond, England
@virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.
-
Mark Catchlove
(@markcatchlove) reported
from
Ilford, England
@virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.
-
Nick Tippett
(@nicktippett) reported
from
Croydon, England
@virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!
-
Gabor
(@GaborPfalzer) reported
from
Kensington, England
@Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.
-
Nick Tippett
(@nicktippett) reported
from
Croydon, England
@virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely
-
Elmarie Hahn💙
(@elmah69) reported
from
Ilford, England
@virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
JWL
(@JamesWalkerLyon) reported
Another Virgin Media Broadband outage in Blackhall EH4. 3 in as many days. Useless!
-
Lubo Lubo Lubo
(@Jimmycotter80) reported
@virginmedia hi is there any wifi issues in the G81 area in clydebank
-
Mark Williams
(@MarkWil67821872) reported
@virginmedia I’ve tried both and which ever option I choose I don’t get a real person, I have major problems with broadband to the point it’s affecting my partners job and trying to speak to someone is proving impossible
-
Mark Williams
(@MarkWil67821872) reported
@virginmedia how do I actually get to speak to a real person instead of a very unhelpful chat bot via the website and a telephone service that’s worse
-
Sarah Wiseman
(@sarahwisey) reported
@virginmedia Also, that link isn’t working or recognising my password or username (the one I’ve used to sign in via the link in the email I was sent - edge worked, but not chrome) so I cannot see if there are outages - it’s also been poor since we installed it
-
Tony Farmer
(@TonyFarmer13) reported
@virginmedia So it has taken you 6hrs to tell me that. What about webchat with Lee who raised the case, or let me guess, he is not in the office AGAIN. Does it not bother you that everyone can see the utter contempt in which VM. treat clients? A communications company that can use phones ffs!
-
LGK Music 🇯🇲
(@LJ_King) reported
@bertmanbenji @virginmedia They’ve never stopped
-
James Stephenson
(@Cloudstr1fe) reported
@virginmedia internet has gone off around this area at NE28......AGAIN! Nothing on the service status page....then again hardly surprised as its hit or miss when that gets updated.
-
KSM
(@Darcysgirl) reported
@virginmedia No they didn’t. I really don’t know what else to do? It’s ridiculous that I actually can’t get anyone to help me
-
GJM
(@zombie_apoc1) reported
@virginmedia Hi Gareth I certainly will. I’m waiting for someone to reply to my last message because I still feel being charged for 1GIG since the start without the service is unfair. Why should I be liable for £180 when I rarely had full internet and when it was working it dropped constantly