Virgin Media

Virgin Media Outage Report in Lambeth, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lambeth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lambeth, Greater London, England 01/30/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lambeth, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hampstead, London, Southwark, Hackney, Coulsdon, Harringay, Croydon, Harrow, Ilford, Kensington, Wembley, Poplar, Southall, Northolt and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomHampstead Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:

  • Freddie_Owusu77 Freddie AFC Owusu (@Freddie_Owusu77) reported from Camden Town, England

    @virginmedia @VirginMediaCorp @VMDotCom Virgin are liars and thieves they misinformed me, stole my money then after 20min waiting to get through to customer service they drop the phone on you. Do not go to virgin they are horrible

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @virginmedia Spoke to your woeful customer on Friday about how much compensation I was going to receive for my outage,I was assured I would get a call back, still waiting!!! #virginmedia #poorcustomerservice

  • Louisblack Louis Houghton (@Louisblack) reported from Croydon, England

    @virginmedia It just seems odd that Virgin seem happier losing an existing customer than just giving them the same deal as a new customer. Instead of £35 a month they get nothing.

  • followcbv Madhan (@followcbv) reported from Richmond, England

    @virginmedia still waiting as one of your operator went to check something with accounts team after 3 hrs on hold. Still not giving up... as I wanted to cancel contract due to their #priceIncrease #watchdog

  • rosecherished Rose Cooney (@rosecherished) reported from Bromley, England

    @NOWTV So cos @virginmedia had problems and I could only watch this via app last weekend, I restarted my @NOWTV entertainment sub just to binge watch on Sunday

  • LSandersonbooks Lesley Sanderson (@LSandersonbooks) reported from Islington, England

    @leepg @virginmedia I have this same problem @virginmedia rebooting doesn't solve the problem

  • Timothy_Hughes Tim Hughes 提姆·休斯 (@Timothy_Hughes) reported from Richmond, England

    @virginmedia Thank you .... will try. — The text I got today said “With our Connect app, your WiFi can't hide. It's like a WiFi sniffer dog, hunting down blackspots.” You might like to point out to Marketing that a reword is needed as I took it literally. Thanks for your help.

  • dougmorton Doug (@dougmorton) reported from Ealing, England

    Annoys me way more than it should that Virgin... sorry, LNER call their class 800s “Azumas” and the media are treating them as something new, when class 800s have been in operation on the GWML since 2017, just without a stupid brand name.

  • followcbv Madhan (@followcbv) reported from Richmond, England

    @Ceryslynda @virginmedia Same problem

  • aubreydav1s Aubrey Davis (@aubreydav1s) reported from Ilford, England

    @virginmedia Still down. So I’ve now missed two live games and soccer Saturday. Been on hold at your call centre for 30 minutes now as well

  • georgiamumbles Georgia Mumby (@georgiamumbles) reported from Camden Town, England

    @virginmedia hey my WiFi is down and I’ve been trying to get through to somebody in your call centre for ages - I was on hold until way after closing time and your message feature doesn’t work 😞 HEEEELLLPPPP!!!!

  • Louisblack Louis Houghton (@Louisblack) reported from Wandsworth, England

    @virginmedia I phoned up today to find out why I was paying £50 a month for internet when a new customer pays £35. I was basically told to accept it so I think I’ll look at moving to @SkyUK for £27 a month.

  • baby2mummies 2 Mummies & A Baby (@baby2mummies) reported from Merton, England

    @virginmedia I have tv,phone and BB with you, I have called today to sign up to mobile, still haven’t received confirmation email or account details. Have called twice, not impressed with service and thinking time to cancel all virgin products I have

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • KeithBursnall Keith Bursnall (@KeithBursnall) reported from London, England

    @virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all

  • agrayphoto Adam Gray (@agrayphoto) reported from Croydon, England

    The @virginmedia customer service can’t understand one simple request and problem, passing my housemate between pillar and post for hours on the phone and making broken promises. Seriously useless. Oh and the internet speed has been crap and not as advertised for months - avoid

  • georgiamumbles Georgia Mumby (@georgiamumbles) reported from Camden Town, England

    @virginmedia That leads me to just our conversation history. I’ve done all the hub checks according to your website and it’s still not working

  • ShivzBelle Shivz Belle (@ShivzBelle) reported from Merton, England

    15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications

  • followcbv Madhan (@followcbv) reported from Richmond, England

    @virginmedia is becoming shit !

  • onemistert Mr T (@onemistert) reported from Camberwell, England

    @virginmedia We have engineer visit today so hopefully they can resolve. However it is vertically impossible to get to speak to one of your agents. That is really not good customer service. I tried to have the online chat on a weekday btw sonshould have been available after 6

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tobypriceis 🔶 Toby Price #FBPE #blacklivesmatter #LDCF ✝️ (@tobypriceis) reported

    @virginmedia I did that and I got a text back saying they couldn't help! Any other ideas or is it best if I just stop my direct debit to get your attention?

  • Kearney1085 Ronan Kearney (@Kearney1085) reported

    @virginmedia shambolic..yet again. Complaint open since mid December and not a peep from you on resolving it. Joke.

  • 1Ryez Ryan (@1Ryez) reported

    @virginmedia Not happy with the customer service options for virgin media, tried calling and of course you can’t get through. Where is the email and webchat functions that any other normal company have?

  • dprboy88 Dprboy88 (@dprboy88) reported

    @virginmedia And there we have it! #poorcustomerservice evidenced in a thread. No response to complaint, unable to chase, stopped responding after suggesting I obtain the impossible.

  • JAkbareian Joanna Akbareian (@JAkbareian) reported

    Having internet problems, tried to contact Virgin Media five times over an hour each time. I pay £119 per mont. Terrible customer service . Will be moving over to another provider.

  • WombleMatt Matt Millington (@WombleMatt) reported

    @virginmedia hi folks I have lost internet in BN3 area (Hove). Is this a known issue?

  • PioroOfficial Pioro (@PioroOfficial) reported

    @virginmedia BN3 broadband is down. How can we do Homeschooling and work from home? Why don't you fix at night when people are sleeping!? Very bad service!!!

  • alexawyrwicz Alexa (@alexawyrwicz) reported

    @virginmedia been having extremely bad connectivity for as long as I can remember. Our WiFi goes out on a regular basis due to “problems in the area” why does this keep happening?

  • PioroOfficial Pioro (@PioroOfficial) reported

    @mandybaps1 @virginmedia Same here, crap service!

  • Auba_96 R (@Auba_96) reported

    @virginmedia hi, I’ve been trying to contact regarding my phone line not working, can I book an engineer to come and sort this out