Virgin Media Outage Report in Lambeth, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Camden Town, London, Southwark, Croydon, City of Westminster, Hackney, Hammersmith, Caterham, City of London, Ilford, Islington, Southall, Twickenham, Kensington and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ilford |
Internet | |
| London |
Wi-fi | |
| City of Westminster |
Internet | |
| Camden Town |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia send text after text saying service restored. Lies, not true. Since Christmas service has been abysmal.
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bruttium
(@bruttium) reported
from
Merton, England
@virginmedia I called yesterday about this xmas chaos plus the bill I just received and the lady didn't know what I was talking about. I said I was considering leaving VM and she promised her manager would call within 2 hours. Never happened.
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DJ
(@davidjoneshome) reported
from
Wandsworth, England
@virginmedia Checking with other customers in KT6, we see that no one has any compensation for the outage last month. This is outrageous!
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Fishy when a company offers discounts to new customers when it can’t deliver a reliable service to existing customers paying the full wack for years
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Jonathan Blake
(@sweetbriar49) reported
from
Lambeth, England
@virginmedia There is no internet for me , my upstair Neighbour either & my TV Box so no Virgin TV Another neighbour his TV box is also down so maybe you have a neighbourhood mega fault. I need Internet & pay for the service Thank you
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia Complaint closed as I thought it was sorted, I will not renew any future contracts with you as it’s been nothing but a nightmare
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia No point in discounting anyone of the service so slow. Slower than an overweight St Bernard
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia No, but more failed, incompetence calls with tech support. Forums cannot change your servers, but tech support can Another few days of waiting with heavily restricted services and no sign of client service.i have spent over 20k with you over the years.
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「Ben Ⓥ」
(@benrobart) reported
from
Hammersmith, England
@virginmedia @Friendly_Sparky Your service is a joke and your support is even worse. You could throw a bunch of monkeys in a room and they'd do a better job.
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Steve Farrell
(@stevefarrell16) reported
from
Poplar, England
Hi @virginmedia - your team turned up on Monday, couldn’t do the job so said they would be back today; 2pm and still no sign having been promised “we’ll be done by 3”. Really unacceptable & no help.
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia I only use wifi and that's bad.
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Emma
(@Emma_Campaigner) reported
from
Lambeth, England
@virginmedia Yes. It says it won't be fixed til 1am so must be a significant issue
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia Only after I set a disconnect date, even then I was given conflicting data. The solution is to send me a new router, when there is nothing wrong with mine!
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia I pay for customer service, not low cost forums. I pay a lot for a premium product, I guess you have just lost a 20 year customer
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H‼️
(@bigH_7) reported
from
Wandsworth, England
@virginmedia so when we give our 30 day cancellation notice because of your shitty service you decide to cut the internet out every few hours you ******* chuths
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Edin Imsirovic
(@oprahwinfrey420) reported
from
Wandsworth, England
@virginmedia Media Internet. Our wifi is down apparently until tomorrow morning!
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Mike Morrison
(@RapidBI) reported
from
Hounslow, England
@virginmedia 3 of your tech support staff say it cannot be changed. I know it can be. Your staff are either incompetent or lack customer care
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Dean Pallant
(@Dean_Pallant) reported
from
Lambeth, England
@ScottCompton20 @virginmedia My service checker says there is a problem for SE24 but it will be resolved by 9am tomorrow. Let’s hope so!
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David Clark
(@DavidClark38) reported
from
Richmond, England
Hi @virginmedia you seem to have sent me my latest bill without any reduction for the 4 days without any service leading up to Xmas (TW12 postcode). Can you let me know when compensation will be refunded. Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Dixon 😷🕯💙🐝
(@DixieSixpence) reported
@virginmedia My email is down.
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Maybers
(@Maybers1) reported
@virginmedia is your website down too?
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Kevin T. Rogers
(@RogersKevint) reported
@NatashaCherie_x @virginmedia TV down in Liverpool and their website unavailable.
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**** Mullen
(@SunshineDick) reported
@Seons_Le @virginmedia I bet you trawl social media for something like this to happen so you can peddle the old '1st world problems' trope.
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Steven Fitzpatrick
(@SteFitz69) reported
@virginmedia No technician has visited. The issue is not with the household. The issue is with the provider, which is why the service status line says there is an issue. Its been like clockwork works during 8am-4pm then is awful overnight. Today its decided to be terrible constantly.
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Rob Morris
(@lemonfreshrob) reported
So @virginmedia has now lost broadband service in SW16 for the third time in less than a week. I am dependent on this for my work. It is utterly unacceptable that they don't debug this properly. Even their website is buggered too so I can't find a line to call.
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joe
(@jrgazeley1) reported
@virginmedia No I’m still having problems. The app still isn’t working either.
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Chris • ✞🏴🇺🇲✞
(@mancboy1) reported
@virginmedia @tandcbroking It WOULD be helpful if the Service Status page actually worked.
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sam
(@shynes93) reported
@virginmedia Been a virgin media customer and this is only the first time I can recall any issues happening in my area, people complaining about what seems to be an isolated incident (at least here) need to get a grip.
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Darren Humphries
(@DarrenHumphri12) reported
@Poldol4 @virginmedia ...its called an outage. Or a first world 🌎 problem.