Virgin Media Outage in Lambeth, Greater London, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 No problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Lambeth, England

Virgin Media Outage Chart in Lambeth, Greater London, England

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Total Blackout

Virgin Media Outage Map Near Lambeth, Greater London, England

The most recent outage reports and issues originated from Hampstead, Golders Green, Poplar, London, Camden Town, Stratford, Wandsworth, Cricklewood, Islington, Wembley, Harringay, Paddington, Bromley, City of Westminster and Streatham.

Bermondsey Internet
London Wi-fi
London Wi-fi
Hampstead Internet
Golders Green Wi-fi
Poplar Internet

Virgin Media in Lambeth, England Comments

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Virgin Media Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:
  • aarongrantham aaron grantham (@aarongrantham) reported from Richmond, England

    @virginmedia seems to be a problem with playback on iPad from virgin media box. Stored shows on the box were playable now not. Connects, plays 2 secs then stops noticed 3 days ago.

  • bobby_harding_ Bobby Harding (@bobby_harding_) reported from London, England

    @virginmedia Hi ALG, thanks for the reply, it’s greatly appreciated😊 After a long call with Yodel we’ve found out there was a system error resulting in them having to return to the depot & they will attempt to deliver today. Nevertheless, the problem has been the lack of communication to us.

  • bobby_harding_ Bobby Harding (@bobby_harding_) reported from London, England

    I have just received the most atrocious customer service from @virginmedia ! WiFi was supposed to be here two days ago because it was signed for at the wrong address & I’ve just been told by a supervisor that there’s nothing they could do, thanked me for my time. Then hung up!😡

  • SGuggiariPeel Sam Peel (@SGuggiariPeel) reported from London, England

    @virginmedia worst customer services I've ever dealt with. They make it hard to complain then lied to me twice deliberately and closed the complaint before it was resolved. Don't trust them!

  • Gemsy8382 Gemma Sargeant (@Gemsy8382) reported from London, England

    @virginmedia Hi, the internet doesn't work full stop. It stops but the white light still shows in the box. She needs an engineer please

  • Gemsy8382 Gemma Sargeant (@Gemsy8382) reported from London, England

    @MoneyTelegraph another @virginmedia fiasco! 🤨 Been going on for over a year, just checks mums messages. Internet constantly going down!

  • Gemsy8382 Gemma Sargeant (@Gemsy8382) reported from London, England

    Unbelievable! My mums internet service is having problems. The call centre seem unable to deal with this. This has been going on for months. I'm still on hold. If it's not sorted today you're losing a customer @virginmedia

  • Stefan_baisden Delboybaisden 📸🎥 (@Stefan_baisden) reported from Hounslow, England

    @virginmedia your online customer service intro is shocking. Frustrating and awkward. Such a big company should have a better phone service.

  • yiddo71 Mark Gould (@yiddo71) reported from City of London, England

    @virginmedia you have the worst mobile customer service in the world absolute disgrace #ripoff #con #virginmedia #virginmobileuk

  • BethanyWant Bethany want (@BethanyWant) reported from Bromley, England

    @virginmedia It keeps going down on all devices now.

  • BethanyWant Bethany want (@BethanyWant) reported from Bromley, England

    @virginmedia It is only effecting one room in the house. On all devices. I have checked my area and there are no known issues

  • ThistletonM Matthew Thistleton (@ThistletonM) reported from Ilford, England

    @virginmedia Thank you for your response, the TV connection is still often very slow or (having just come home from work) currently not connecting to Netflix or catch up (error NW-2-5)

  • wilderfulford Wilder Fulford (@wilderfulford) reported from Kensington, England

    @virginmedia @virginbroadband. You have failed to fix the failings of your fibre optic so-called broadband in W11 for months. We are going back to BT as soon as we can.

  • Enfield67 Paul Dart (@Enfield67) reported from Ilford, England

    @virginmedia We’ve got through and the customer service man was very rude

  • followcbv Madhan (@followcbv) reported from Richmond, England

    @virginmedia Indeed that is the problem

  • channa_2012 CD 🌸 (@channa_2012) reported from Hackney, England

    @funkyfairy78 @virginmedia They will owe me a refund in September and I’ll make sure I get it 👆🏼 They’ve been messing me around for so long with their rubbish service, I should’ve cancelled months ago! #virginmedia

  • channa_2012 CD 🌸 (@channa_2012) reported from Hackney, England

    @virginmedia Called back, held for another 15mins, was finally put through to the correct dept & have cancelled. I just want to say how rude the agent turned when I declined the offer to stay, & once it was all done he just cut the call off. Glad I made the right decision #virginmedia

  • channa_2012 CD 🌸 (@channa_2012) reported from Hackney, England

    I just listened to your fuzzy hold music for 18 minutes @virginmedia, went through the same security Q’s multiple times, only for the phone to cut off as I explained my issue. I JUST WANT TO CANCEL MY BROADBAND!!!!! Can someone call me back to do this please

  • beckylucydell Becky Dell (@beckylucydell) reported from London, England

    @virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩

  • potentialprodz potentialproductionzmusic (@potentialprodz) reported from Hackney, England

    7 days time to no more bad service, disrupted TV and broadband service of Virgin Media. I'm saving myself £600 plus increased prices annually. So downsizing technology and reducing carbon footprint = 1 fone, mobile data and 1 computer. Will only have what I use! TV is next. Yay

  • georgiamumbles Georgia Mumby (@georgiamumbles) reported from Camden Town, England

    @virginmedia That leads me to just our conversation history. I’ve done all the hub checks according to your website and it’s still not working

  • georgiamumbles Georgia Mumby (@georgiamumbles) reported from Camden Town, England

    @virginmedia hey my WiFi is down and I’ve been trying to get through to somebody in your call centre for ages - I was on hold until way after closing time and your message feature doesn’t work 😞 HEEEELLLPPPP!!!!

  • Timothy_Hughes Tim Hughes 提姆·休斯 (@Timothy_Hughes) reported from Richmond, England

    @virginmedia Thank you .... will try. — The text I got today said “With our Connect app, your WiFi can't hide. It's like a WiFi sniffer dog, hunting down blackspots.” You might like to point out to Marketing that a reword is needed as I took it literally. Thanks for your help.

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @virginmedia Spoke to your woeful customer on Friday about how much compensation I was going to receive for my outage,I was assured I would get a call back, still waiting!!! #virginmedia #poorcustomerservice

  • Freddie_Owusu77 Freddie AFC Owusu (@Freddie_Owusu77) reported from Camden Town, England

    @virginmedia @VirginMediaCorp @VMDotCom Virgin are liars and thieves they misinformed me, stole my money then after 20min waiting to get through to customer service they drop the phone on you. Do not go to virgin they are horrible

  • LSandersonbooks Lesley Sanderson (@LSandersonbooks) reported from Islington, England

    @leepg @virginmedia I have this same problem @virginmedia rebooting doesn't solve the problem

  • dougmorton Doug (@dougmorton) reported from Ealing, England

    Annoys me way more than it should that Virgin... sorry, LNER call their class 800s “Azumas” and the media are treating them as something new, when class 800s have been in operation on the GWML since 2017, just without a stupid brand name.

  • onemistert Mr T (@onemistert) reported from Camberwell, England

    @virginmedia We have engineer visit today so hopefully they can resolve. However it is vertically impossible to get to speak to one of your agents. That is really not good customer service. I tried to have the online chat on a weekday btw sonshould have been available after 6

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • rosecherished Rose Cooney (@rosecherished) reported from Bromley, England

    @NOWTV So cos @virginmedia had problems and I could only watch this via app last weekend, I restarted my @NOWTV entertainment sub just to binge watch on Sunday

  • aubreydav1s Aubrey Davis (@aubreydav1s) reported from Ilford, England

    @virginmedia Still down. So I’ve now missed two live games and soccer Saturday. Been on hold at your call centre for 30 minutes now as well

  • agrayphoto Adam Gray (@agrayphoto) reported from Croydon, England

    The @virginmedia customer service can’t understand one simple request and problem, passing my housemate between pillar and post for hours on the phone and making broken promises. Seriously useless. Oh and the internet speed has been crap and not as advertised for months - avoid

  • baby2mummies 2 Mummies & A Baby (@baby2mummies) reported from Merton, England

    @virginmedia I have tv,phone and BB with you, I have called today to sign up to mobile, still haven’t received confirmation email or account details. Have called twice, not impressed with service and thinking time to cancel all virgin products I have

  • ShivzBelle Shivz Belle (@ShivzBelle) reported from Merton, England

    15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications

  • KeithBursnall Keith Bursnall (@KeithBursnall) reported from London, England

    @virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all

  • followcbv Madhan (@followcbv) reported from Richmond, England

    @virginmedia is becoming shit !

  • followcbv Madhan (@followcbv) reported from Richmond, England

    @Ceryslynda @virginmedia Same problem

  • Louisblack Louis Houghton (@Louisblack) reported from Croydon, England

    @virginmedia It just seems odd that Virgin seem happier losing an existing customer than just giving them the same deal as a new customer. Instead of £35 a month they get nothing.

  • followcbv Madhan (@followcbv) reported from Richmond, England

    @virginmedia still waiting as one of your operator went to check something with accounts team after 3 hrs on hold. Still not giving up... as I wanted to cancel contract due to their #priceIncrease #watchdog

  • Louisblack Louis Houghton (@Louisblack) reported from Wandsworth, England

    @virginmedia I phoned up today to find out why I was paying £50 a month for internet when a new customer pays £35. I was basically told to accept it so I think I’ll look at moving to @SkyUK for £27 a month.

  • lambertusc Lambertus Cornelius (@lambertusc) reported from Merton, England

    @Camclarky @virginmedia Get out Cameron, Sky is a superior service in every aspect. I am hoping to rid myself of Virgin AS SOON AS THEY BOTHER ANSWERING THEIR PHONE! #TransferTalk #TransferDeadline #virginsucks

  • FelicityJBee Felicity Bainbridge (@FelicityJBee) reported from Poplar, England

    Disgraceful customer service by @virginmedia - 15 min wait to discuss £20 increase in bill with no comms. RUDE staff ‘I don’t care if you want to leave’, immediate transfer and 15 more mins of music... APPALLED. #CustomerService #fail

  • flowergirl_lon Flower Girl London (@flowergirl_lon) reported from Croydon, England

    @Leearna6 @suz_rudnik @virginmedia Ofcom compensation is £8 a day for loss of service but they don’t pay it until service is back on... defo chase it up as it’s the law now not just a customer service / good will gesture. As soon as you are reconnected it should be applied to next bill.

  • aarongrantham aaron grantham (@aarongrantham) reported from Richmond, England

    @virginmedia No, as I explained, it appears to be no longer a problem. I am less concerned with a fault occurring; that happens. I am more irritated by a lack of notification of the change, no response to my call and your lack of acceptance of their being a problem.

  • watchvideosoul Nezih Savaşkan (@watchvideosoul) reported from Lambeth, England

    @DDavidian @virginmedia Upload is advertised. About 20meg. But had a few issues recently where download has randomly dropped from around 180-200 down to under 15.

  • mfelmi Dan King (@mfelmi) reported from Lambeth, England

    @virginmedia It was media. The call was finally answered after around 40 minutes. I wouldn’t mind if this was an isolated issue but I’ve had a number of problems with virgin media customer service (by phone) and looking online it seems that many other customers have experienced the same.

  • aarongrantham aaron grantham (@aarongrantham) reported from Lambeth, England

    @virginmedia It’s working now, the point is that it wasn’t working when the women’s open was on yesterday with no warning or redirection. I tried to get help and was waiting 18 mins (timed). And by the way not the first time virgin randomly change the description or the channel.

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @Ofcom @virginmedia @BBCWatchdog Virgin Media, you are the worst! Offering me a paltry £20 compensation for 10 days of total service loss. You deny it was a total loss not intermittent so I am not eligible for Ofcom compensation! False! #virginmedia #poorcustomerservice

  • gborg9 Gino Borg (@gborg9) reported from Merton, England

    @virginmedia I have done multiple times ... by phone and by chat ... the Indians helpful but useless, the British patronising and rude

  • gborg9 Gino Borg (@gborg9) reported from Merton, England

    @virginmedia blocked my mailbox on 23rd .. numerous 30min phone calls later, and patronising responses, fake promises of call backs ... mailbox is still unavailable.. shockingly awful customer service .. disgusting.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.

  • carlooo73 carl quinn (@carlooo73) reported

    Fifa out in september , call of duty out in october too bad @virginmedia is dirtttt

  • DJG072F Damian George (@DJG072F) reported

    @virginmedia called @ 1932 to speak to an adviser ref an issue with my broadband tv & phone. 3min45secs to get the advisor option. 14 mins in a queue with no info on progress. No direct option to talk to an advisor UNACCEPTABLE! Call center in in India UNACCEPTABLE!

  • KirstyJordaan Kirsty Dickens (@KirstyJordaan) reported

    @virginmedia me again..... issue with broadband, yet again. Every month i find myself saying the same broadband is down. I am still awaiting a deadlock letter that was suppose to be posted 4 weeks ago!! Truly and utterly an embarrassment!

  • Gilbo83 AdyG (@Gilbo83) reported

    @starbuckt1 @virginmedia Getting BT. Had no issues with them before, only changed cos Virgin was only choice when we moved in. Absolute cowboys.

  • SHarr1s0n sam_harr1s0n (@SHarr1s0n) reported

    @virginmedia If you claim to have lightning fast broadband why does it all of a sudden without reason go down and completely fail.

  • Beeb40 Jason Burstow (@Beeb40) reported

    @virginmedia so so fed up with virgin broadband, I have the fastest connection, but it never works for more than a few days at a time. Ongoing problems for over 3 months now. Totally fed up. Hello BT internet what can you offer me. #btinternet.

  • DeejayGunnie Gunnie (@DeejayGunnie) reported

    @virginmedia avoid like the plague they are a RIP off and there customer services are terrible!!

  • LittleRedRhino Sarcoxy (@LittleRedRhino) reported

    Can I also congratulate @virginmedia for only operating customer service at times akin to the shift patterns of shops from 1973.

  • TCloherty Tim cloherty (@TCloherty) reported

    @virginmedia I feel cheated and my Saturday morning was wasted, if this isn't resolved i will cancel my package under the 30 day agreement and look elsewhere