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Virgin Media

Virgin Media Outage Report in Lambeth, Greater London, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Lambeth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

Live Outage Map Near Lambeth, England

The most recent Virgin Media outage reports came from the following cities: Leatherhead, Newham, City of London, City of Westminster, London, Southall, Orpington, Southwark, Islington, Hammersmith, Ilford, Croydon, Hounslow, Bromley, and Mitcham.

CityProblem TypeReport Time
Leatherhead E-mail 2 hours ago
Newham Internet 5 hours ago
City of London TV 6 hours ago
City of Westminster Internet 7 hours ago
London Wi-fi 16 hours ago
London Internet 18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:

  • danjsaunders
    Daniel Saunders (@danjsaunders) reported from Cobham, England

    @mouseamillion @virginmedia It's an issue with our cable, so anything plugged in is OK, just our wireless network.

  • danjsaunders
    Daniel Saunders (@danjsaunders) reported from Cobham, England

    @virginmedia Same issues of drop out. Got to wait another 11 days until its fixed. 😔

  • niallkelly9889
    Niall Kelly (@niallkelly9889) reported from Croydon, England

    @virginmedia Could I get some help please regarding a phone? Been receiving messages about a new SIM that never arrived. I can't call services because my phone doesn't work because I haven't inserted the SIM. Just need some help please.

  • gorfmanrob
    Rob Large (@gorfmanrob) reported from Merton, England

    @virginmedia can you please tell me why that when I check my service status it says my broadband in fine when it quite clearly isn't? I need to work from home but can't because of your very poor, very expensive broadband.

  • lewyoaks
    Lewis Oakley (@lewyoaks) reported from Ealing, England

    I can’t believe the nightmare that is @virginmedia internet is down more than it is on at this point.

  • LisaToffolo
    Lisa Toffolo ⚡️★ (@LisaToffolo) reported from Hackney, England

    @virginmedia hi virgin, I’m being charged for phone charges but we do not have a landline in our flat. Could it be a crossed line? Would be grateful if you could direct me to someone to fix this as I don’t want to be paying for other people’s phone charges

  • spokeswoman4me
    Danielle DeLellis (@spokeswoman4me) reported from Wandsworth, England

    @virginmedia What a farce! I bet you're picking up all other calls except those from people who want to leave your terrible service! Call disconnects because you're too busy (your own fault that your service is so bad that so many people want to leave) & no other way to cancel!!

  • RichardMander1
    Richard Mander (@RichardMander1) reported from Lambeth, England

    @virginmedia what is wrong with the service in SE27?

  • MarkAJTaylor
    Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England

    @virginmedia Thanks for your reply. I have been trying since last week to cancel my rolling 1m Broadband contract (nothing to do with the service, just needed it while renting). I have tired for 4 days to get through on the only # on your website to cancel a service but can’t get through.

  • i_am_iain
    Iain Sisson (@i_am_iain) reported from Croydon, England

    @virginmedia This was a good day ago. I'm at least 20 reboots down the line now. It's a Virgin Superhub 3 and we seem to be stuck with one solid green light at the bottom and one flashing green connection light....on a cycle

  • KnooKie_uK
    Paul Nockolds (@KnooKie_uK) reported from Richmond, England

    @virginmedia broadband has been up and down all day but in last 2 hours it's so bad that we cannot do anything. Had to use my phone to send this message. TW1 area. Any issues?

  • Jo_The_Waiter
    CALUM GRAY (@Jo_The_Waiter) reported from Hammersmith, England

    @virginmedia It was fixed about 1:30am but this is happening a lot since I moved to Hammersmith. But you never tell us what the problem is or give any compensation. I couldn’t do anything. Even my PS4 wouldn’t allow me to play games as they connect online. No TV nothing

  • danjsaunders
    Daniel Saunders (@danjsaunders) reported from Cobham, England

    @jamiepattenden1 @virginmedia It was a cable issue apparently, a second engineer is coming out on the 23rd to lay some new cable.

  • andysaw
    Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia fibre service down again and can’t get to service status page to log this ...........

  • stan_london
    Stan (@stan_london) reported from Ealing, England

    @virginmedia Hi, internet service in W5, Ealing, London has been up & down like a yoyo in recent week. Unacceptable level of service interruptions. It has just gone down again.

  • Jamesmeredith
    James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginhelp any relay? Virgin media is appalling. Service is non existent

  • lofty_london
    London Lofty (@lofty_london) reported from Camberwell, England

    @Glitterbeard_ @virginmedia Cancelled last year due to constant issues and moved to Sky, no issues at all and saved a tenner a month.

  • Stramauk
    GStramaccioni (@Stramauk) reported from Ealing, England

    @virginmedia your super fast broadband failed, again, for the 6th time this month. No support during this hours so I have to waste 2h until you guys can answer! Great service?

  • g4g02_
    liam (@g4g02_) reported from Lambeth, England

    can you drop me a DM please @virginmedia regarding a phone issue. can’t seem to get through when i call up ?

  • MarkAJTaylor
    Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England

    2nd day on hold for over 1/2hr trying to speak to a @virginmedia rep to cancel our account. They should call it “Hotel California Broadband” - you can check in any time you like but you can never leave ...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • emmerliye
    Emzily Underwood (@emmerliye) reported

    @virginmedia I was in the middle of open heart surgery at home when the WiFi cut out and still not on 12 hours later !!! How will you compensate me

  • LawroGardiner
    Lawrence Gardiner (@LawroGardiner) reported

    @virginmedia Router keeps resetting/rebooting/reregistering every evening. Will be out of use for as long as 30 mins and will happen multiple times a night. I've checked service status, all okay. Called the number, all okay. Carried out a pin reset, this solved the issue temporarily 1/2

  • Minghowriter
    Ming Ho (@Minghowriter) reported

    .@virginmedia Why have you removed #email from service status? My broadband is working, but my email is not; there's nowhere to check outages of that. #virginmediadown #virginmedia

  • JobbsOB
    Fargo Boyle (@JobbsOB) reported

    @virginmedia I Have been away but logging in externally to check my house with my CCTV, had to come back early as lost connection, I have booked an engineer, but your website status shows no issues after logging in as well as emailing me to say it's backup and running 🤬

  • sidc1996
    Sid (@sidc1996) reported

    @virginmedia worst customer service in the whole world

  • Minghowriter
    Ming Ho (@Minghowriter) reported

    @elainejfoster @virginmedia My email's not working in North London. #virginmedia #email

  • CDGreen22
    Christopher Green (@CDGreen22) reported

    @virginmedia No known issues on the status page. Don't think it's been identified as an issue yet. Multiple people are reporting packet loss in Manchester on Twitter. Can this be escalated and looked at?

  • rsteven17
    Steven Ryan (@rsteven17) reported

    Wi-Fi not working @virginmedia Please sort this out 😤

  • Richard121
    Richard Evans (@Richard121) reported

    @virginmedia I can’t because it is timing out. What would be helpful is you resolving the problem. Area is Stockport SK3. Tried resetting hub, no change. Problem across laptops and phones. 2.3 mbps pretty consistent on Speedchecker.

  • Minghowriter
    Ming Ho (@Minghowriter) reported

    @virginmedia No, bcos don't want to start messing with my settings when something has gone wrong at your end. As per my previous message, it usually comes back in a few hours, but it's not acknowledged in Service Status. I'm getting incoming mail OK; it just won't send. #virginmedia #email