Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Wembley, London, Southwark, Welling, Croydon, Hammersmith, Harrow, City of Westminster, Hackney, Islington, Hounslow, Paddington, Wandsworth, Southall and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| Welling |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Jonathan Blackmore
(@myatt1965) reported
from
Merton, England
@virginmedia Please stop sending me this template message! It is of no value to me as a customer!
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John Steele
(@Chilly_in_the) reported
from
Merton, England
@virginmedia So still not working. Can’t get through to speak to anyone. On hold for ages then cut off. Very poor. Next to no information from yourselves. You provide the minimum customer service & charge the maximum you can get away with. Sort yourselves out. @richardbranson
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Sarah Louise Browne
(@sarahlbrowne) reported
from
Merton, England
@lissielou13 @virginmedia I know!!! Horrible company
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Rachael
(@RachaelGreenyer) reported
from
Kingston upon Thames, England
Day three of no WiFi or TV. Bit of a joke now @virginmedia #virginmediadown #VirginMediaoutage Do us a favour and give us a real fix estimate 😤
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John Colbert ✊ #SocialismWorks
(@swlondonbloke) reported
from
Merton, England
🚨Wimbledon Virgin Media Outage🚨 Just had an update from one of our Virgin Media members, a footings digging machine next to the building that houses the local servers, hit the main fibre cable wrapping it around the drill. They estimate Monday before it’s fixed #virginmediadown
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Luiz Otavio
(@llima3000) reported
from
Merton, England
I can say that @virginmedia is giving me a proper nightmare before Christmas! I’m going to have 3 days with no Internet, TV and Phone... and they just push the fix date/time forward... should be fixed at 9 am, now they pushed to 5 PM... always that way! #fail #virginmediadown
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Grace Mitchell
(@graciegirlracer) reported
from
Richmond, England
@virginmedia @zakisaunt Signed up for updates...nothing. No compensation for the mast outage last month despite registering and shallow as it may sound, no internet and tv is a problem for people living alone. Always bad service this is a new low...
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Richard Shead
(@RichardShead) reported
from
Richmond, England
@flying_cafe @TW11Harbour @virginmedia To add that’s on their website that they have updated regularly with timescales. Admittedly without the reasons for the outage.
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Julian
(@jujuthebowler) reported
from
Merton, England
@virginmedia new customer #QuickStart ha ha. Three days in and no band or tv #badservice #customer #unhappy
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Jon Vanstone
(@Jon_Vanstone) reported
from
Richmond, England
@virginmedia The issue is they are not working throughout the night which is why it is being picked up at 9am tomorrow which is another fictitious fix time #virginmediadown
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Richard Poole 🔶 #Kohler4Wimbledon
(@RichardDPoole) reported
from
Merton, England
.@virginmedia I’ve given you the space to fix a complicated problem not of your making but your lack of empathy & respect for your customers demonstrated by your inability to level with us and be honest about the fix time is now ridiculous.
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Ayca Oncu
(@ayca_oncu) reported
from
Kingston upon Thames, England
@virginmedia Not really, eta for fix was yesterday then postponed to this morning and now says 7pm today... the info you provide is not trustworthy...
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Ali Bateman
(@ali_bateman) reported
from
Richmond, England
@virginmedia Everyone gets that. But changing the estimate 5 minutes before twice is poor. And give a realistic estimate in the first place so we can make alternative arrangements.
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Richard Poole 🔶 #Kohler4Wimbledon
(@RichardDPoole) reported
from
Merton, England
@virginmedia Hi. I’m very well aware of the fault, the causes and the hard work your engineers are putting in to the fix the issue. All I and thousands of others want to know is a realistic timeframe to be reconnected. If we know it’s going to be days we can make alternative arrangements.
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad
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Jessica Austin Esq. MA MCCT
(@artteachjess) reported
from
London, England
@virginmedia @StigAbell Love the way you reply to someone with large media presence but no reply to my complaint!
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Ned Kelly
(@NedKell99403028) reported
from
Lambeth, England
@EdieKelly25 @virginmedia Go outside and flag down a Virgin van, and get them to fix it. It's the only way, you get to talk to anyone. Their customer service is shite!
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Sophie Hardie 🦄👸
(@sophsophbling) reported
from
Kingston upon Thames, England
@virginmedia 3rd day with no internet or tv absolutely terrible service. You guys need to be honest with your costumers and not keep changing the deadline!!!! Definitely want a refund for the last 3 days!!!! #virginmediadown
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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imie⁷
(@jeonsyuna) reported
@virginmedia Your wi-fi is so bad. i Hope you’re happy. Sick to death of your wifi and you as a company. I hope you’re happy. I really do. You sick people
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Keith Pates
(@KeithCP2) reported
@virginmedia NOT WHEN I HAVE NOT BEEN ABLE TO USE THE SERVICES DURING APRIL YOU CAN'T I HAD NO SERVICES YOU CUT ME OFF 2ND APRIL NO WARNING NOTHING I OWE UP TO MARCH ONLY BUT I DON'T HAVE STUPID MONEY FOR STUPID PRICES AT THE MOMENT ON U.C.
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Dave
(@UK_DC_One) reported
@virginmedia I followed the service status page, and it was saying no issues. Did some old school witchcraft with the tech, a bit of jiggery pokery with a test router i have, and it's finally back on now through my Virgin router, this is happening all too much with Virgin over the last month
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Lydia Doyle
(@lydiadoyle113) reported
@virginmedia can someone take responsibility for this, I have filled a major complaint and no response. I need a senior member of team to contact me. How am I supposed to work? I will be leaving you I urge everyone else to do the same
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Siobhan Brown
(@siobhanraye) reported
@virginmedia No one can help me! I’ve spent all day onto Customer Service! I should of had an engineer here today and no one can tell me why they didn’t arrive!! Shocking!! #virginmediaishorrendous
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Simon Crowley
(@SimonF1twit) reported
@virginmedia spent my third day at home waiting for a delivery that has not arrived. Been on hold for 20 minutes, after my first call was disconnected 18 minutes in! Been trying to fix crappy broadband for 5 months now!
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Keith Pates
(@KeithCP2) reported
@virginmedia you sent me a bill dated 23 may 2022 at 09.09 for outstanding balance of £278.25 how am I supposed to pay that that kath was supposed to help she refused and just wanted my home phone working number does not exist anymore you cut me off 2nd april can't charge april
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Rachel Embleton
(@minxo) reported
@virginmedia please can I have a human’s help, both my tv and WiFi signal have disappeared
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Patrick
(@Pholland1) reported
@virginmedia 1 week on and still no internet. Your telephone team lie every day and say that the outside work is getting done today and no one turns up. Never had customer service quite like it.
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Patrick
(@Pholland1) reported
@virginmedia Apparently I can’t lodge a complaint as my account isn’t active 👍🏼