Virgin Media Outage Report in Lambeth, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Southwark, City of London, Hammersmith, Barking, Croydon, City of Westminster, Tower Hamlets, Ealing, Paddington, Richmond, Wembley, Newham and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet | |
| City of London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
-
G.Marshall Gleghorn
(@gary230264) reported
from
Merton, England
@virginmedia you charged me £7.50 late charges for July when you never even posted me a bill , how was I to know what I owed !!
-
Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia twice today you have gone down! This is annoying when I am still working. #deadline #wfh2020 #internetdown
-
Laurence Grinyer 🇪🇺🏳️🌈
(@laurencegrinyer) reported
from
Camberwell, England
@Luciaroperez @virginmedia A looooong hold (and lots of online dead ends) but lovely people on the phone - as is always the case with these things. Poor systems, nice people.
-
Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia any chance of a day without the internet going down? We're out again on EL5
-
Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Have you read my entire thread? I got a letter saying my complaint was invalid due to lack of evidence - despite the internet outage on 25 June making BBC, Guardian and Sky News. Can you please direct me to how I can escalate this?
-
Alan Back
(@ARBack1) reported
from
Richmond, England
@virginmedia I complained some weeks ago and have received a written response. I want to discuss it but have been holding on the phone now for half an hour. I have just moved house and the service has got worse. I cannot make video calls that is affecting my business
-
Gavin Mac
(@Gavarnos) reported
from
Croydon, England
When you wake up and realise it’s not virgin media still at fault but your son who to ‘fix’ it has put a pointy thing in the factory reset of Virgin router deactivated modem mode causing total network chaos in the house
-
Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia Yesterday I wasn't able to work because the internet went down and this afternoon the same. You offer very unreliable service. What can you do for me?
-
Michael Henry Lamb (Mike TV)
(@Michaelhlamb) reported
from
Poplar, England
@virginmedia hello. Internet down on the Isle of Dogs. Are you aware of any issues?
-
Michael Way
(@8twisden) reported
from
Camden Town, England
@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
Like night follows day, it gets a bit hot and @virginmedia goes down. Useless #virginmediadown #virginmedia
-
Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia 1/2 I’ve received a written response from your team about an ongoing complaint due to lack of service when your systems crashed a few months ago. Apparently you won’t be processing my complaint as I didn’t register a problem at the time. Let me explain why I couldn’t
-
Arthur Nicholson-Gumuła 🌱
(@Arthur82) reported
from
Lambeth, England
So is it me, or is @virginmedia uptime just getting worse and worse these past few months? Surely it hasn't always been this terrible in London?!
-
Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Ok. And on the separate issue of your call centre operative hanging up on me, who can I contact to make a separate complaint? I also then want to discuss either cancelling or downgrading my service as a result of this experience. Please also direct me to the right team.
-
ivana croissant
(@acamarama) reported
from
Hackney, England
@repeatall @virginmedia And when you do pick up the phone, and put somebody through to customer services, and they wait for 30 minutes to speak to CS, why is it not CS on the phone?? But some poor lad who cannot help because he’s not working in CS and can’t transfer the call. Frauds and criminals
-
Mark Taylor
(@MarkAJTaylor) reported
from
Wandsworth, England
@virginmedia Tried texting this number twice but no reply. I have no been trying to cancel my broadband contract for a _month_ but no one from @virginmedia will speak to me.I even tried calling the # on the outstanding bill e-mail but it will only automate taking your money not let you leave
-
raymond Barker
(@RaymondBarker4) reported
from
East Ham, England
@virginmedia We are sick of the constant interruption to our service time for a change me thinks
-
Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia Not exactly the same time. But I've logged the outages on my account, and they've also been listed as network faults (engineer going is on the way etc)- so nothing to do with the router or home network.
-
raesnothere
(@raesnothere1) reported
from
Hammersmith, England
@virginmedia Sry the internet is back now but the speed is very slow and always get offline for my phone
-
Scott Gentle
(@ScottGentle14) reported
from
Camden Town, England
@virginmedia I am on the Whittington Estate in N19. Many, if not all of Sandstone have had major issues with no tv or internet whatsoever. It’s not just a day or 2. It’s been off for at least a week. We have engineers out once a week only to be told that the main issue is outside
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Mcnally
(@PaulMcn68322858) reported
@virginmedia So what is your point??? You reply with a load of rubbish and cant help solve anything. Shite
-
Kross
(@MisterKross) reported
@virginmedia once again want to remind you that you've caused me hassle and issues for almost 4 months! All this when initially I was upgrading. When you messed that up I cancelled and you made a bigger mess of that!?!
-
walshcat
(@walshcat1) reported
@rhysj3 @virginmedia I am starting the same process - god help me
-
Kirsty Allan
(@Kirsty_Allan89) reported
@virginmedia great start for a new customer…… no show to get new cable fitted meaning no broadband/tv - customer services worse than useless and telling me to call back later - not impressed! Considering taking my business elsewhere
-
Mandi Leonard
(@mandi_leonard) reported
@virginmedia Why as a long-standing customer would I not be offered a better service than 6 days without internet because I don’t pay enough
-
Carole Yeo 🌻
(@Carolestfc1) reported
@virginmedia why did your call centre agent just hang up on me when I asked to renegotiate a package about to expire? You called me then hung up. totally unacceptable. 😡
-
Kev
(@intistic) reported
@virginmedia Because I wanted to get the new phone delivered to my mother in laws as I work full time, no issues now, I've signed up with @EE and cancelled with Virgin.
-
Kirsty Allan
(@Kirsty_Allan89) reported
@virginmedia Can’t see info on system so call back later. Very poor customer service
-
Rhys Jones
(@rhysj3) reported
@virginmedia I’ve tried WhatsApp and nothing. Your customer service is shocking. This is theft. You are all terrible.
-
julie whittaker
(@juliewhittaker1) reported
@richardbranson you need to sort virgin media out every 5 mins going down all you get is allow up to 36 hours if same problem call back everyday is same just lately