Virgin Media Outage Report in Lambeth, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Islington, Newham, London, Southwark, Hackney, Camden Town, Hammersmith, City of London, Ilford, Waltham Forest, Wembley, Merton, Kensington and Godstone.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Islington |
Internet | |
| Newham |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| Southwark |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia I’m extremely disappointed with the service this is why I left or thought I had only to find out my service was never cancelled instead upgraded and I’m still being bill.on the phone now 30mins
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia phone line been down since early afternoon, possibly longer. Recording & account message both always saying engineer is on site to fix the problem. I hope that site is Virgin phone line storage as no one has contacted me or turned up to look at this.
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Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia Better but seems to a be a daily issue over the last week or so
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia what a 🤬cheek 45 mins on the line and you disconnect me DISCONNECT MY SERVICE ASAP . I’m ******* fuming how dare you..! I am no way paying 2 bills for a service that should have been disconnected
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Tariq Khan
(@Vintage_gent22) reported
from
Poplar, England
@HugoBaritone @virginmedia You should be able to get money back as they should be providing a good service, I have worked in this sector before
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Modern Eccentrics
(@ModernEccentric) reported
from
Hackney, England
@virginmedia every afternoon this week we’ve lost our internet connection... no excuses, no response, your service is not adequate or acceptable!
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John Pritchard
(@JohnPeeOfficial) reported
from
Merton, England
@virginmedia goes down more than a brothel worker
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Channy
(@walshChanny) reported
from
London, England
@virginmedia after changing to the cheapest package I received the biggest bill ever for international calls. Trying to resolve the problem is impossible. Please explain how to do it!
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Tim Naik
(@Timnaik) reported
from
Camberwell, England
@virginmedia my internet in SE22 Has been down for over 24 hours badly affecting 2 adult essential workers ability to communicate and two children's virtual learning to be stopped..
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🅡🅞🅑 🅜🅔🅢🅤🅡🅔
(@robmesure) reported
from
Brentford, England
@lucitelu @virginmedia Been getting on very well since I changed to Vodafone from awful, awful Pl*snet.
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
Just tried ringing @virginmedia to find out why our broadband isn’t working for the second day and there’s nobody there as it’s out of office hours! Ffs! What kind of service is this! 🤔
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Luke Bailey
(@lukebaileyphoto) reported
from
Lambeth, England
@virginmedia Persistent network issues continue to hinder the ability to work from home. I endeavoured to check the service page but it itself would not load so I’m guessing there’s an issue somewhere. Issues include long dropouts and high response times. #networkengineer
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Jack Bremer ⚡️
(@jackbremer) reported
from
Wandsworth, England
@virginmedia I think it’s pretty poor that your routers don’t allow us to change DNS servers - I’d like to use some family filtering (Cloudflare/Cleanbrowsing etc) and have to do it per device instead. The kids will figure out how to change that in no time!
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia Hi CW, thanks for the update. It's been over 72 hours and the phone line still isn't working. Appreciate that these are difficult times for everyone but that's a long time to not have a service. It's your senior managers who need to sort themselves out.
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia Just logged back into my account and new fix by is now 2.45pm 21st May. That's insane.
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Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@virginmedia we have been waiting for an engineer to fix broadband all week. Texted you, used online chat, no replies. Please get in touch.
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia I’m on the phone again let me see what will happen this is disgusting.. I do not want your service as I’ve said previously I changed providers . Disconnect my service NOW..!
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Izabel Sequeira
(@kzrdr2) reported
from
Hounslow, England
@virginmedia hello virgin what is wrong with the Wi-fi. It is down.
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@virginmedia I tried all that, the bloke on the phone told me an engineer would be the only one who could fix it, surprisingly it started working after a few hours, don’t have much confidence in your tool or your help desk! Neither seems to know what they are doing!
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Sarah Lockett
(@sarahlockett) reported
from
Camden Town, England
@VirginMember @virginmedia @AmazonPrime No problem. I can’t figure out how to do it on the website. Help please!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John lawless
(@Jonlws01) reported
@virginmedia just been on hold for 1 hour and 2 mins before the line died after listening to the same songs over and over and over again. My tv signal has been pixelated for months now its unwatchable. Time to cancel my subscription
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gioaudino
(@gioaudino) reported
@virginmedia no internet for 24+ hours, router says "Internet: access denied" and your service status page estimates the fix to 30 minutes ago. Can you do your only job so that I can do mine?
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She Davis
(@SheDavis4) reported
@virginmedia we have lost the connection between our TiVo boxes since a power cut at the weekend. You have stopped your evening technical support and it's impossible to get through today. Help please!
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Dankies
(@the_dankies) reported
@virginmedia Nope. Horrific service, have called virgin over 35 times in the last week. Most say it will be fixed today (never is) or just straight put the call down. Still waiting, we have since found out the whole road is having this issue though
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Abhilash sukumaran
(@abhilashspeed) reported
@virginmedia 3 days in a row, broadband outage. Absolutely pathetic service for the premium we pay for the service. Makes life difficult for people like me who work from home. #nomorevirginmedia #uselessbroadband #poorcustomerservice
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Ian (Scoffy) Schofield
(@NoseyLatic) reported
@virginmedia @jenren87 That website of theirs is absolutely awful too, won’t just give you a price on broadband on its own because you’re already a customer, proper annoying
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James Miller
(@jameskibwe) reported
@virginmedia I filed a complaint on phone but given the history, I have no confidence the complaint was actually filed as agreed! I just can’t trust this company/brand to do anything. It seems the customer service people don’t have any authority or training to make agreed matters happen.
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Dani
(@MrsMarvelDc21) reported
@virginmedia why can't I get through to you??? Are your phone lines down?? Need to speak to someone!!
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Fallburn Business
(@FallburnBusines) reported
@virginmedia @virginmedia can’t perform the most basic aspect of their and provide a mobile phone service and i’m the one who has to try and fix it. Whats the process for ending a contract that you cannot fulfil?
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Robin allwood
(@RobinAllwood) reported
@virginmedia Yes I did they wanted to give me another number to ring but I’m not going to sit on the phone for over an hour again to speak to someone who is no help if there not going to do the work why spray paint everywhere?