Virgin Media Outage Report in Waltham Forest, Greater London, England
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The latest reports from users having issues in Waltham Forest come from postal codes E11 and E17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Forest, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Forest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Waltham Forest, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Hackney, City of Westminster, Muswell Hill, Hammersmith, Paddington, Southwark, Dagenham, Camden Town, Hampstead, Barnet, City of London, Kingston upon Thames and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ilford |
Internet | |
| Hackney |
Wi-fi | |
| Hackney |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Forest, England
Latest outage, problems and issue reports in Waltham Forest and nearby locations:
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown
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S
(@MSROPER10) reported
from
London, England
@virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?
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Ritch Zablan
(@blue_murdock) reported
from
Camberwell, England
@virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?
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Dreamboat
(@dreamboatsings) reported
from
Tottenham, England
@virginmedia It happens every month at the moment. My housemate spoke to someone on Wednesday (as it is his account) and they said it would be active by Thursday and it's still down.
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Wesley Hammer ⚒️
(@CouchPotatoUK) reported
from
Romford, England
@virginmedia for a media company that sells amazing broadband, your website is terrible. Just goes in circles, doesn't let you change packages online. Terrible.
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LegoGuard .... Ian
(@thelegoguard) reported
from
Camden Town, England
@virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...
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the world's most copied Edward Moore
(@edshots) reported
from
Bromley, England
@virginmedia The next slot was 28th April which I would not be in and so have taken 5th May. A loyal customer of about 12 years this a complete let down after arranging today from a previous cancellation on your company's part.
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Cheryl Cavanagh
(@xchezzacx) reported
from
Merton, England
@virginmedia Online chat waiting for someone to help seem to waste alot of time this week with Virgin
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Francisco Soler (Jr)
(@jrseloto) reported
from
City of London, England
@virginmedia If you were sorry, this issues was fixed long time ago…
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Hanieh Vidmar
(@haniehvidmar) reported
from
Paddington, England
@virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment
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Phil
(@feyipuk) reported
from
Crayford, England
@virginmedia I'm sorry for the two poor support staff who are trying to sell us new remote controls, routers and O2 sims - for more money - till we hit the nuclear option and say we're leaving to get what we're asking? We're loyal customers; why does it need to get to that?
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kevin richardson
(@kevinri00714924) reported
from
Poplar, England
@virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks
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Alistair Parkes
(@AlistairParkes1) reported
from
Richmond, England
@virginmedia logged out of my ‘Virgin TV Go’ & unable to log back in, I have been unsuccessfully repeatedly trying to reset my password for My Virgin Media, but unable - as keep getting same error message ‘DEF01’ adding ‘try again later’. Can you help me please? 🙏
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kevin richardson
(@kevinri00714924) reported
from
Poplar, England
@virginmedia Will this issue be resolved today
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kevin richardson
(@kevinri00714924) reported
from
Poplar, England
@virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again
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Swami
(@swami102) reported
from
City of London, England
@virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???
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kevin richardson
(@kevinri00714924) reported
from
Poplar, England
@virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress
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Cheryl Cavanagh
(@xchezzacx) reported
from
Merton, England
Dear @virginmedia any chance when a customer twice contacts you cos they want to remove services/reduce bill due to bereavement and bill's being too high you stop trying to sell them additional services
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Cheryl Cavanagh
(@xchezzacx) reported
from
Merton, England
@virginmedia Well would've been useful to know that half an hour ago. What's the point of the online chat if even you guys don't think it's worse using! Doesn't really help
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Dreamboat
(@dreamboatsings) reported
from
Tottenham, England
Our @virginmedia internet goes down ALL THE TIME and it's been off for over a week and I'm nearly out of data so with my dying breath I curse Richard Branson.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sukie keating
(@sukee2011) reported
@virginmedia Problem is outside-broken cable somewhere, does it usually take almost two days to fix a cable? Time issue is set to be resolved keeps moving which is frustrating.
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K Don
(@KDon78567212) reported
@queenchristina_ @virginmedia I recently spent 5 hours waiting to speak to a human. I have wifi drops out on every day basis. I pay £37.50 per month just for 100M fibre broadband. I have been with @virginmedia for 14 years. They provide the same service for £29.99 for the new customers!!!!
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khaledrobban
(@khaledrobban) reported
@virginmedia absolutely disgusted by the service I've received from your customer service team, spoke to a manager at the customer retention team named Chris, rudest guy I've ever spoken too. Time to leave and go to BT
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Liban Ali
(@TheLibanAli) reported
As Virgin Media have been down in my area since yesterday it may be possible that tonight’s video may not go ahead.
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VillaMad
(@VillaMad3) reported
@austinw1957 @Kieronocall @virginmedia Ahh i see, I've never heard of them i thought Millets was bird seed.
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Laura
(@lozzer22) reported
@virginmedia I’ve been on hold for 40minutes, I want to cancel my contract how hard can this be?? That’s why I will be going back to @SkyUK
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Big Kev
(@bigkevilla82) reported
@Kieronocall @virginmedia Yes mate Terrible customer service ,they pride themselves with being so inept ..
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chris sampson
(@Chrissa75) reported
@StazJohnson @virginmedia I’ve had a few problems like this recently, rebooting the router has worked once or twice. But running a wired test will at least tell you if the issue lies on the signal coming in.
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The Matt Tate
(@TheMattTate) reported
@virginmedia Here's some ideas for you....tell people your service may be limited if @EE has high demand and that your WiFi calling is limited to iPhone and Samsung devices. I've been a virgin broadband and TV customer for 6 years and my custom seems to count for nothing....shame really.
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Zreed
(@Zreed19) reported
@virginmedia @virgnmedia why is it it takes over an hour to speak to someone if your customer service team is there to help?