Virgin Media Outage Report in Waltham Forest, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Forest, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Forest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Waltham Forest, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Lewisham, Streatham, Ealing, Bermondsey, Muswell Hill, London, Tower Hamlets, Hackney, Finchley, Enfield Town, Islington, Leyton, Walthamstow, Mitcham and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Lewisham |
Internet | |
| Lewisham |
TV | |
| Streatham |
Internet | |
| Ealing |
Internet | |
| Bermondsey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Forest, England
Latest outage, problems and issue reports in Waltham Forest and nearby locations:
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Morris the Cat.
(@contact400) reported
from
Romford, England
@virginmedia your service is horrible, had no or constantly dropping internet? RM12 area. @sky
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.
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Maria David
(@2wheelchick) reported
from
Bromley, England
@virginmedia Is there currently a technical issue in South London? Wifi is not working. Please could you confirm. Have switched off and switched on my box but nothing's working.
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Anne Hogarth
(@hogartha) reported
from
Loughton, England
@virginmedia Certainly am. I'm a Virgin customer 🙄
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia would have been nice if you told me about the outage in my area before my internet stopped working in the middle of a meeting.....
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diviyesh shah
(@pharmr5) reported
from
Brentford, England
@virginmedia once again broadband down. Working from home, when will it be up and running again?
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Wasim Akram
(@ZoSo365) reported
from
Barnet, England
@virginmedia - I have a replacement router however when it is unable to connect to your network. Its is not getting a public ip and the 'Network Access' status is blocked as opposed to Allowed. I need to speak to someone from the technical dept to get this allowed.
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✨💎Jules💎✨
(@juliecason) reported
from
Romford, England
@virginmedia your WiFi is so bad!!!!!!!! Trying to work from home this week is almost impossible. Fuming.
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Zain Khan
(@zainyboy89) reported
from
Kingston upon Thames, England
@virginmedia @virginhelp Not happy about the connectivity issues in my area.
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Mr T
(@onemistert) reported
from
London, England
@jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?
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Robin Pritchard
(@robinpr71) reported
from
Lambeth, England
So @virginmedia you keep telling me that my broadband is working again now but it’s been off since 7am and still is. The problem is not fixed in South East London 😤
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helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia how long is tv and broadband going to be down today in the Kensington area?
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Merrell-Ann Bradnock
(@trousseaudiary) reported
from
Romford, England
@virginmedia is the internet down in the RM3 area?
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Paul Vivash
(@paulvivash) reported
from
Lambeth, England
@virginmedia Day 2 of no broadband or TV in SE21. You’ve switched off your contact lines again and the fix time on your Status Checker keeps pushing out. How are people meant to WFH? Get your act together
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
We are fortunate enough to be able to have both @SkySportsPL and @btsportfootball on @virginmedia. But why pay for this when the matches we want to watch are on Box Office? We are being asked to pay twice! We will cancel if this continues. #RipOff
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Gerasimos Klaoudatos
(@Makis39277470) reported
from
Richmond, England
Thank you @virginmedia for the worst service ever. We have been suffering from no broadband all day today while our work depends on this. It has been horrible for many days now. You do not answer phones or messages through your app. Is this what your customers deserve???
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia internet has been cut off for no apparent reason? Needing to use it for work - ridiculous service and customer service.
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Matt 🇪🇺🏴
(@sumnerpom) reported
from
Bromley, England
Would be nice if @virginmedia admitted there was a problem. Broadband down since last night, same previous night. Just glad I don’t need out for work today. Shame everything else needs it tho #virginmedia #virginmediadown
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Jeff forrest
(@Jeffforrest1) reported
from
Kingston upon Thames, England
@pompeyhedge @virginmedia I was getting either 500+ or zero. There may be congestion and over subscription but that isn’t my issue.
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Gaz the Red
(@redgm99) reported
from
East Ham, England
Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Big Al
(@ak47f) reported
@virginmedia @SpotifyUK Can anyone at virgin actually do anything to help? @skytv
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Caroline Ronsley 💙
(@CarolineRonsley) reported
@virginmedia guess what still no signal, have been put through to a gadget recovery team and ANOTHER DROPPED CALL you couldn’t make this up ! Still no signal @virginmedia what was the point of upgrading when neither worked
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Sikander Khan
(@Khas207) reported
@CarolineRonsley @virginmedia Would give no stars if I could. The customer service is appalling. Trying to overcharge and nobody can give an explanation. Spent over 2 hours on one call only for the Advisor to put the phone down. I'm nowhere near in getting a resolution to my complaint
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Danielle Bennett
(@Dissaronoid) reported
@virginmedia Yes. Still the same problem
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Yvonne Joseph
(@Yvonnewinner68) reported
@virginmedia OH WHY? really Mobile down Really?
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Sikander Khan
(@Khas207) reported
@virginmedia Would give no stars if I could. The customer service is appalling. Trying to overcharge and nobody can give an explanation. Spent over 2 hours on one call only for the Advisor to put the phone down. I'm nowhere near in getting a resolution to my complaint and concer
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tinauk
(@tinauk) reported
@virginmedia hello,virgin media down in se18 area,when will it be back.the tv channels are ok though,its the rest that are down but can watch my recordings though
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George Naylor
(@GeorgeKNaylor) reported
@virginmedia I pay you fairly, without fail, every month. Surly I should be able to expect the same reliability from you as a compnay. If not, I'm within my right to leave. The fact your asking me to pay an exit fee when it is @virginmedia who has not delivered the services promised, is a jk
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Mark Bell
(@mightymarkuk) reported
@virginmedia I have tried support again and still get the same answer. This is discrimination! You can solve my issue yet you choose not to. I know you have issued the hub 4 to customers without 1gb yet you will not for me. I have devices not connecting to the my hub! Why won't you help?
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Paul Bry
(@littledinner66) reported
@virginmedia No,they already knew everything..acc.no..home phone no..mob.no..and email address...Nationwide have shut all my acc.details down and cancelled my card.😡😡😡