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Virgin Media

Virgin Media outages and service status in Waltham Forest, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 6 outage signals in the last 24 hours around Waltham Forest, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 28, 9:57 PM GMT+1.
  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 7% Total Blackout (7%)
  • 5% TV (5%)
  • 5% E-mail (5%)

The latest reports from users having issues in Waltham Forest come from postal codes E17 , E11 and E10 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Forest, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Forest, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 28: Problems at Virgin Media

Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Waltham Forest, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, Newham, City of London, Waltham Forest, Poplar, Islington, Harringay, Woodford Green, Walthamstow, and Buckhurst Hill.

CityProblem TypeReport Time
Hackney Internet 2 hours ago
Ilford Internet 5 hours ago
Hackney Internet 7 hours ago
Hackney Wi-fi 9 hours ago
Ilford Internet 14 hours ago
Hackney Internet 23 hours ago

Nearby cities with recent reports

Hackney

22 recent signals

2 hours ago
Ilford

11 recent signals

5 hours ago
City of London

8 recent signals

2 days ago
Newham

2 recent signals

2 days ago
Poplar

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Forest, England

Latest outage, problems and issue reports in Waltham Forest and nearby locations:

  • PatricioSimone2
    Patricio Simonetto (@PatricioSimone2) reported from Tottenham, England

    @virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails

  • andy_s_battle
    Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

  • amanda11350524
    amanda (@amanda11350524) reported from Ilford, England

    @LutzSchueler as CEO of @virgin media i have now been waiting for a call back since the beginning of June despite assurances my billing/package complaint has been escalated and I would receive a manager call back. I have heard and received NOTHING.

  • dmxcrew
    dmxcrew (@dmxcrew) reported from Islington, England

    @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

  • squeakytoy
    Steven Peterson 🏳️‍🌈 (@squeakytoy) reported from Islington, England

    I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

  • davewcantwell
    David Cantwell 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🎸🏐 (@davewcantwell) reported from Walthamstow, England

    Anybody else's @virginmedia #V6 box been down for the last week? The old #Tivo box is still working in another room

  • dreamboatsings
    Dreamboat (@dreamboatsings) reported from Tottenham, England

    @virginmedia It happens every month at the moment. My housemate spoke to someone on Wednesday (as it is his account) and they said it would be active by Thursday and it's still down.

  • MiraBur44156853
    Mira Burton (@MiraBur44156853) reported from Tottenham, England

    @virginmedia It's ok for now but evenings are the worst.

  • squeakytoy
    Steven Peterson 🏳️‍🌈 (@squeakytoy) reported from Poplar, England

    @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

  • BeckyKellyNews
    Becky Kelly (Göllner) (@BeckyKellyNews) reported from Hackney, England

    @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

  • PieFaceMark
    mark (@PieFaceMark) reported from Poplar, England

    Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

  • angelrosie5
    Angela (@angelrosie5) reported from Ilford, England

    @virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!

  • Ivan_D_Crypto
    Crypto Ivan (@Ivan_D_Crypto) reported from Hackney, England

    @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

  • Dante_Banks
    Danté Banks (@Dante_Banks) reported from Tottenham, England

    @lottiebirkin @virginmedia Awful company with the worst customer service. 😬

  • GodofwarBrown
    therealmasonbrown (@GodofwarBrown) reported from Walthamstow, England

    @virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate

  • kathrynahedrick
    Kathryn Bowers (@kathrynahedrick) reported from Ilford, England

    @virginmedia is there an estimated fix time for E18, please?

  • N1CKxP
    Nick (@N1CKxP) reported from Tottenham, England

    My internet is at a stand still as soon as I upload ANYTHING 🙃 what ******** do I pay Virgin Media for then

  • MiraBur44156853
    Mira Burton (@MiraBur44156853) reported from Haringey, England

    @virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!

  • BBLn15
    Helen Reihill (@BBLn15) reported from Tottenham, England

    @virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Fletchmyster85
    Adam Fletcher (@Fletchmyster85) reported

    @virginmedia 3-4 weeks now I've had issues with my broadband and TV. Tried calling but have to drop off because I don't have 30+ mins to wait. Start chats, after the long AI process I sit waiting for a person. Leave chat 30+ mins. Fill out complaints asking for a call from you...

  • MisraSonali
    Dr Sonali Misra (@MisraSonali) reported

    Holding this amount ransom? Will you provide me interest and further compensation on the amount of time I’ve wasted calling your company and explaining this issue? @virginmedia

  • WordMediaCo
    David G Boyes (@WordMediaCo) reported

    @virginmedia Interrupted signal on your much-vaunted new 360. Why? What do I do to improve matters? Paying you over £100 a month. Not impressed.

  • sjk2099
    si (@sjk2099) reported

    @virginmedia my internet suddenly stopped working in the middle of the night, I've tried to scan the password to reconnect but that's not working. I've unplugged the router and that didn't work either. Any suggestions?

  • Jamaal162
    Jamaal (@Jamaal162) reported

    @jonoread @ajzxne They knew owned and run by the same company.. virgin media 02… literally just a subsidiary branded to capture a different market ie the ones who are smart enough to not pay 3 to 4x the amount for the same service

  • kellyokid
    Steve Kelly (@kellyokid) reported

    @virginmedia Hi, would appreciate some contact from you! Apparently I’m now out of contract and my price per month has doubled, no communication from you and I’ve only found out because one of my boxes has decided not to work as a result of broadband connection issues! Brilliant!

  • srmills90
    Steven Mills (@srmills90) reported

    @elissetennis I’ll try again tomorrow. I’ve had problems trying to watch streams through Amazon Prime via TNT/HBO with my provider (Virgin Media.) It shouldn’t be this confusing! And I can’t even seem to sign up for TNT Sports through the app to watch on my smartphone anymore!

  • mikey_mol
    Mikey Molfessis (@mikey_mol) reported

    @virginmedia And you make it difficult to log a ticket. I called I. And your consultants say “we are aware of an issue” and leave it at that @Ofcom

  • s1hell
    M (@s1hell) reported

    @trapdoor456 @virginmedia Virgin tried to charge me £240 to cancel my dads service after he DIED, they are s bunch of shysters!

  • Kieranbcfc2
    K (@Kieranbcfc2) reported

    @christyboy87 @Rugby_Scoop @virginmedia All I’ve seen on here is people thinking we’re blaming the ref. Like no we know we’re shite, but the ref also was. Wasn’t the reason we lost but we can still say he was bad.