Virgin Media Outage Report in Waltham Forest, Greater London, England
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The latest reports from users having issues in Waltham Forest come from postal codes E10 and E17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Forest, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Forest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Waltham Forest, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Ilford, Barnet, Poplar, Romford, Harringay, City of Westminster, Enfield Town, Newham, Dagenham, Hampstead, City of London, Southwark and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Hackney |
Total Blackout | |
| Ilford |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Waltham Forest, England
Latest outage, problems and issue reports in Waltham Forest and nearby locations:
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.
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Ryan Curtis-Johnson
(@racj25) reported
from
Loughton, England
@virginmedia @Tyson_Fury 12 days of no #wifi #notv and when you lost a customer!! #poorcustomerservice
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Christopher Golds
(@chrisgolds) reported
from
Wandsworth, England
@chrisckmedia @NetflixUK @AppleTV @virginmedia Omg. The worst. Go go go. Leave now. Run for your life.
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
If you are thinking of joining @virginmedia ......don't! Wasted days off work, hours on the phone. They've ground us down, we're off!
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Frances Reilly
(@FrancesOfficial) reported
from
Ilford, England
3rd time in 11 days my land line has broken. @virginmedia 2 engineers a week apart apparently fixed it. Today not working again. Not good enough virgin. It is essential that I have a land line!!!
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia Signed up for a text, got a text, sorted. Good service. Clever
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Shaki 2.0
(@ShakiAgain) reported
from
Camden Town, England
@TalkTalk @Axass_ Help him by ending it early with no cancellation fee 💀💀💀 virgin media ftw
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CraftivistCollective
(@Craftivists) reported
from
Hackney, England
@virginmedia I was given no explanation and no courtesy call. I was told that they don’t do either when I asked why I wasn’t. I appreciate your speedy reply thank you 😊 & I would really appreciate you implement both since your customer service person I called said you don’t do either
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia The same as always. No!! As just now getting fed up of years of awful service and paying 130 a month #awful #CustomerService #CustomerExperience
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CraftivistCollective
(@Craftivists) reported
from
Hackney, England
@virginmedia The person arrived 3:30pm but was lovely & fixed the problem.
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Mary Greenland
(@MerveYesilyurt) reported
from
Hackney, England
@virginmedia I contact with your customer support all they do is charging additional for wifi booster without making sure it works properly. We need a sufficient solution on that
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy
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John Thombs
(@thombie123) reported
from
London, England
Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy
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Ryan Curtis-Johnson
(@racj25) reported
from
Camden Town, England
@virginmedia You’re liars! I have all the box and everything. But nothing working. #poorservice we had been a customer of yours for 10 years! Not anymore hello @skytv
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David Macfarlane
(@DigitalDaveMac) reported
from
Wandsworth, England
@virginmedia Yes I also hope it gets sorted soon. But every single time there’s a problem the fix estimate is midnight of same day. And then the next day it’s the same again! So no amount of council permits, 3rd party access etc is the cause, it’s just rubbish communication from you guys
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia still no TV service in NW8 London area. No answer from 150 customer service. What’s the estimated time for this getting sorted
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CraftivistCollective
(@Craftivists) reported
from
Hackney, England
Seriously @virginmedia you tell me your technician will arrive between 8am-12pm today. They don’t. I hear nothing. I call & am told they will arrive 3:30pm & “we do not provide the service to tell you they will be arriving later” & I can’t contact the tech = Awful system/process
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Leigh Maxine Oliver
(@leighmaxine) reported
from
Enfield Lock, England
@virginmedia tv still down! Yes, checked online and there is an issue but it’s been ages now - hurry up and get it fixed, my husband and I might have to start making conversation 🤣🤣
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David Macfarlane
(@DigitalDaveMac) reported
from
Wandsworth, England
@virginmedia It seems clear that in some locations you just offer terrible and inconsistent service. Given how much You charge it’s unacceptable that your response is in effect ‘sometimes it takes a while’. I have never known such appalling and unreliable service
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia no tv service. No answer from 150 customer service. What’s going on
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zebedee Springs
(@terribleuse) reported
@virginmedia @virginmedia how do I get in touch with the Network Service Manager and their team? It’s just you’ve tried the Field Manager, and now the Network Service Manager, and no one has got back to me. Obviously, just waiting isn’t an option as we’ve done that for 2 weeks
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Paul Jones
(@jonah20200) reported
@virginmedia any chance of providing the service I pay for. WV12 been off all day and according to your outage checker all is fine. I beg to differ. Time to try another provider I think l.
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michael
(@pboromikky) reported
@buckrodgersposh @virginmedia Can totally agree with that. Vermin media are ones to avoid at all costs… had exactly the same issues when I tried to leave. Glad I did and sky are 100 times better to deal with
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Eddie Vermeer
(@Eddie_Vermeer) reported
@virginmedia I've tried that each time. The last person I spoke to said that in the call centre, only the technical team and pre install team were left in the office. It was just after 2000 local time in South Africa where she was based. She couldn't find any other team to help.
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Aman
(@Aman_Dhesi) reported
@virginmedia It’s in all rooms. Even the room with the router in. The light on the router is red. So that might be a problem. I did mention it to customer services but they don’t seem to care.
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Rachel Kate 🐾🧸
(@HappyRachelKate) reported
@virginmedia My ntlworld email address has been broken since 3PM - says my password is incorrect -it’s not. 🙈 Really could do with my emails - trying to plan a wedding over here! My dad’s email is linked to the same account and is broken too. We’re still VM broadband customers.
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Paul Corney
(@Corney77) reported
from
Choppington, England
@virginmedia disgusting customer service once again. No manage to take a call to help fix another problem with our service. Can someone please contact me to help
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Dave
(@RaverRDE) reported
@virginmedia The issue with the blocker on my line was removed but is still intermittent with loading. Last comms was with the engineer visit who removed the blocker last Tuesday
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Helen
(@Helsbelsmanc) reported
@tankhead666 @virginmedia @skytv Mines a 30% Increase. Took me over an hour on a call tonight (third today) to get them to agree to cancel my contract... just kept trying to sell me additional services whilst I repeated FOR AN HOUR "I want to cancel and give 30 days notice" over and over. Massively unethical.
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Alena
(@alenaf12011) reported
@virginmedia 2/2 As of tomorrow we'll have no phone Broadband and TV as we've cancelled our old supplier, I've tried to sort it out tonight but got cut off twice after over 20 minutes on the phone. Not a fantastic start seriously considering cancelling it tomorrow and going else where #fail