Virgin Media Outage Report in Waltham Forest, Greater London, England
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The latest reports from users having issues in Waltham Forest come from postal codes E11 and E17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waltham Forest, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Forest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waltham Forest, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Muswell Hill, Ilford, Southwark, London, Camden Town, Romford, Hammersmith, Barnet, Mitcham, Hackney, Harringay, Waltham Forest, City of London, Newham and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| Muswell Hill |
Wi-fi | |
| Ilford |
Internet | |
| Southwark |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waltham Forest, England
Latest outage, problems and issue reports in Waltham Forest and nearby locations:
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
@virginmedia down yet again in N19. Almost all day. Everything is connected up correctly and have restarted.
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The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia Thanks but tbh I'm just being directed round in circles and this is a big part of the problem in trying to deal with what should be a simple issue to deal with.
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ALASTAIR DUNS
(@alastairduns) reported
from
Richmond, England
@virginmedia Apparently there are known issues being dealt with. According to your website should be fixed by 1500
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Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice
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Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@virginmedia I'm sorry, without phone or Broadband I'm not able to confirm anything except that I don't have the service....or the service is being intermittent.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia By all means better start reading up on the #badcusyomerservice I’ve had since 2020 about March? Virgin still hasn’t fulfilled it resolution agreement mad back in Nov 2020 and have had to chase and hound you with up to 7 calls as staff which should be able to, can’t get it right!
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Shane
(@Barmybuilder) reported
from
Camden Town, England
@virginmedia what the hell is happening with the broadband in NW London - service is beyond a joke and has been for many weeks - customer support appalling I’d be better with 2 bean cans and a piece of cord #internetdown #virginbroadband #newproviderneeded
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The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia Started chat at 16:44 Had to end 18:05 for hospital treatment to be done. In all that connection time, never got to the stage were some could deal with my problems. Most of it was going through security questions. Password rejected tho' VM posted it to me wks back. Useless.
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Neil Adie
(@Yellow212) reported
from
Walthamstow, England
@virginmedia has broadband gone down in my area? My WiFi has stopped working all day in Chingford.
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Kathryn Bowers
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia Thank you, unfortunately not today - same issue and it's been this way for a few weeks now
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ALASTAIR DUNS
(@alastairduns) reported
from
Richmond, England
@virginmedia seems to be an issue in Twickenham with broadband. Signal just disappeared. This happens far too often. Your service & coverage is terrible
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Dave Hammond
(@Dave_CAFC) reported
from
Crayford, England
@virginmedia your platform is useless it is constantly going down how are people supposed to run businesses with such white #virginmedia #garbage
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Mabs
(@Mabs79) reported
from
Islington, England
@virginmedia is there a problem with the network in London N4. Broadband and TV nor working. Service status staying working ok
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Kathryn Bowers
(@kathrynahedrick) reported
from
Islington, England
@virginmedia what is going on with the WiFi on the Underground? I need to sign in every time and even when I do manage to I get a message about a certificate and can't actually get a signal? I'm a Vodafone customer for mobile but I have a home Virgin Media account
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Alan Back
(@ARBack1) reported
from
Richmond, England
@virginmedia is there still a problem with the service in TW1. I have had no broadband since 11:00?
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Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@virginmedia AGAIN, my Virgin BB and telephone are down or operating erratically in my area of London W5 1JG. I can't even phone to enquire nor register for credit due to loss of service. This is terrible.
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The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia Virgin really needs to simplify it's process of dealing with customers' enquiries. Customer care needs to be open and easily accessible, not made to impede or frustrate customers. It's way easier dealing with a bank or even HMRC.
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Mahdi 🏴
(@mahdi) reported
from
Kingston upon Thames, England
Avoid two companies in the UK: @IKEAUK and @VirginMedia; awful customer service.
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The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia Yes, but that process took 81 minutes, without having spoken to anyone who could deal with my problems. It's been the third attempt at talking with Virgin too.
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@virginmedia second weekend in less than a month without broadband/tv service. Disappointed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cathy 🇮🇪☘️🏴 #JohnsonOut60
(@Cathy59) reported
@virginmedia I’m glad this is on here for all to see the way you treat your customers, it will let them know what kind of company you are and to steer clear of VIRGIN MEDIA
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.
(@LareaLondon) reported
@virginmedia i’m trying to cancel my contract and your employee Jess is taking me round in circles i’m asking to speak to someone else and she is telling me its the end of their shift but its 5;30pm and you close at 6pm
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🥶Michael🥶
(@AlsoMiguel) reported
@virginmedia Early hours of tomorrow morning. I seem to have a connection now. My problem is is that it keeps happening. It’s very annoying.
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Avril Stockley
(@cocoburp) reported
Is anyone else being held hostage by @virginmedia ? They seem unable to cancel my contract!
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Al Wilks
(@Hollywoodcatch) reported
@virginmedia will we ever get through a full week without some sort of internet issue?
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Michael John Collier
(@Hebezak) reported
@virginmedia In that case, help me to help myself with working from home, by telling me when you are getting this fault in the Kt7 post code area fixed. Or shall I ask your bloke with his head in the cabinet, just down the road for the last two days, for that info?
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jacob
(@JM_307) reported
So in short, @virginmedia, go **** yourselves and your predatory business practices, you bureaucratic money-grubbing pricks. Chase the right person for the debt or waive it, I don’t care, just train your staff better and leave me alone. This situation is kafkaesque beyond belief.
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Jordan
(@jordy91xo) reported
@virginmedia I am not sure. I raised one on 18/03/22 but it was closed with no solution on 21/03/22. I’m so distressed about this charge and your service has been appalling! Having an advisor laugh down the phone was awful
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🥶Michael🥶
(@AlsoMiguel) reported
@virginmedia Yes. There are issues in my area, has been for 3 days. Even had an engineer out this morning to check the connection in my home and everything was fine. 🙄
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Davey
(@itsdaveeey) reported
@virginmedia I have, but still no outcome. I keep trying to call regarding compensation for a 36 day (so far) delay after promised installation, but I keep getting passed department to department with no solution. You have never once actually contacted me about this, I have to call you!