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Virgin Media

Virgin Media outages and service status in Waltham Forest, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 31 outage signals in the last 24 hours around Waltham Forest, including 31 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 29, 3:08 PM GMT+1.
  • 56% Internet (56%)
  • 18% TV (18%)
  • 14% Wi-fi (14%)
  • 6% Total Blackout (6%)
  • 5% E-mail (5%)
  • 1% Phone (1%)

The latest reports from users having issues in Waltham Forest come from postal codes E11 , E17 , E10 and E20 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waltham Forest, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waltham Forest, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 29: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Waltham Forest, England

The most recent Virgin Media outage reports came from the following cities: Islington, Hackney, Ilford, Newham, Harringay, City of London, Waltham Forest, Poplar, Woodford Green, Tower Hamlets, and South Woodford.

CityProblem TypeReport Time
Islington Wi-fi 35 minutes ago
Hackney Wi-fi 52 minutes ago
Hackney E-mail 2 hours ago
Hackney E-mail 2 hours ago
Hackney Internet 2 hours ago
Hackney Internet 2 hours ago

Nearby cities with recent reports

Hackney

69 recent signals

52 minutes ago
Ilford

15 recent signals

6 hours ago
Newham

4 recent signals

8 hours ago
City of London

4 recent signals

2 days ago
Islington

3 recent signals

35 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waltham Forest, England

Latest outage, problems and issue reports in Waltham Forest and nearby locations:

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from City of London, England

    @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

  • markcatchlove
    Mark Catchlove (@markcatchlove) reported from Ilford, England

    @virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

  • goonerlgh
    Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England

    @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

  • harberlisalfc
    lisah1974 💙 💛 (@harberlisalfc) reported from Stratford, England

    @virginmedia is there an issue with broadband. Been down all morning

  • sam_batty
    Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

  • andy_s_battle
    Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

  • stuart_foy
    foy (@stuart_foy) reported from Haringey, England

    lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from Islington, England

    Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

  • squeakytoy
    Steven Peterson 🏳️‍🌈 (@squeakytoy) reported from Islington, England

    I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

  • vmrampulla
    Vincenzo Rampulla (@vmrampulla) reported from Poplar, England

    @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

  • scuttyoftheyard
    Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @virginmedia Been trying since 10.00 am and the priority app is still down.....interesting use of the word 'priority '....

  • mariesnotcool
    Mariachiara (@mariesnotcool) reported from Islington, England

    @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

  • michaelsamuels4
    SA Punk (@michaelsamuels4) reported from Hackney, England

    @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

  • ByTinni
    Handmade by Tinni (@ByTinni) reported from Ilford, England

    @virginmedia Yes. Off course. No help.

  • elmah69
    Elmarie Hahn💙 (@elmah69) reported from Ilford, England

    @LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

  • kmirandalondon
    carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported from Tottenham, England

    @virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery

  • sallyhhk
    SallyH (@sallyhhk) reported from Islington, England

    @virginmedia But the service page is saying there isn’t an issue - so how does that help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • julesepiphany
    Jules 🌙 HOOLIJIN 💜 (@julesepiphany) reported

    @virginmedia Hi, I’m a new customer and have been with you for 3 weeks. First week was fine but for the past 2 weeks the connection has been diabolical, now showing red light and currently offline- please can you update us if broadband is down?

  • Matthew58392631
    Matthew Smith (@Matthew58392631) reported

    @PeteUK7 @virginmedia Customer service at its finest🙄

  • RRS91718
    Robert 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@RRS91718) reported

    @virginmedia For the 3rd time in under 2 weeks our internet has gone completely down. This is becoming totally unreliable

  • taree_ru
    taree-ru (@taree_ru) reported

    @PeteUK7 @virginmedia @VisionExpress keep sending my now 4 years deceased mother reminders for her eye test. This is despite meinforming them by calling them, attending a store in person and returning to sender the mail. Horrible reminders which are so unnecessary. Well done for calling virgin out.

  • updick1
    updick (@updick1) reported

    @BelfastBooks @virginmedia @MartinSLewis EE charged my mother in law for 2 years for wifi. She never got a box and was unaware of what she was paying.

  • RednalNut
    RednalNut (@RednalNut) reported

    @JamieGBarry @virginmedia I was with them for twenty+ years since they took over from Telly West. They did exactly the same to me. Never again dropped them & managed to encourage family and friend's to do the same.

  • freeITstafford
    Free I.T. Stafford (@freeITstafford) reported

    @JamieGBarry @virginmedia I tried that trick, and they told me my address will be stored and I'll always be classed as "existing" even if I moved provider then came back, so I would never be eligible for a "new customer" deal. The only way to be a "new customer" is to move house and recontract.

  • mastersdog
    master P (@mastersdog) reported

    I had the same problem with @skybroadcasting and left to join @virginmedia early this year.

  • radavies_art
    Richard Davies FRSA (@radavies_art) reported

    Dear @virginmedia I’ve had no TV signal for almost a month. When I contacted you, I was twice left on hold for over an hour; when I finally spoke to someone, I was assured reception would be restored within 24hrs, that was two weeks ago!

  • uglybalaclava
    Ugly Balaclava (@uglybalaclava) reported

    @andyvanstan @virginmedia It’s been down since 10am Tuesday, no TV or broadband in the CF63 and CF62 area, Barry, Wales