Virgin Media Outage Report in Tower Hamlets, Greater London, England
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The latest reports from users having issues in Tower Hamlets come from postal codes E77, E2, E14 and E20.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tower Hamlets, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Tower Hamlets, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Woolwich, Hackney, Bermondsey, Tower Hamlets, Harringay, Finchley, Ealing, Southwark, Croydon, Kingston upon Thames, City of Westminster, Islington, Camden Town and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Woolwich |
Wi-fi | |
| London |
TV | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tower Hamlets, England
Latest outage, problems and issue reports in Tower Hamlets and nearby locations:
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amal sasikumar
(@amalsasikumar) reported
from
Kingston upon Thames, England
Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive
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Samantha Ovens
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia I just checked thank you and it states there are connection issues that are being worked on presently. I have registered the issue as directed.
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Mike Oxmaul
(@SharifOmar3) reported
from
Hackney, England
@virginmedia I appreciate the excellent service This is what good customer service looks like @ThreeUK
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Richard Moses
(@Richardjmoses) reported
from
City of London, England
@virginmedia Also you send me a text saying Hello, it s Virgin Media here. We have an update on your complaint and we will call you shortly to talk you through it.Thanks. I called up and you had no idea about the complaint
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia @sirlordio No you get so many negative comments because your customer service and actual service is appalling. Am now told we will have to wait over 5 days for broadband and tv to be restored in sw5 9
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Sarah Garfinkel
(@DrSFink) reported
from
Islington, England
@virginmedia Mum said she spoke to an operator who ran some checks. They confirmed there was a fault, but they couldn’t proceed because mum had forgotten her password. They said they would send the letter, this was over a week ago. Thanks for your help.
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Rasta Fou
(@Rasta_Fou) reported
from
Kingston upon Thames, England
@virginmedia High call demand is unacceptable!! If you offer a service and you can’t even deliver that service! I would like someone senior to call me to make this right. In the mean time I will be contacting @BBCWatchdog
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
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360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia hi can you tell me is there a actual software update occurring in the East Ham area maybe outram Road East Ham London E6 as I've been getting my green signal flashlight flashing for the last 2 days
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
Merton, England
@virginmedia I did, I moved, Virgin cable is at front door but 2nd floor flat deemed insurmountable problem by engineers.jow I’m going from 140Mb @virginmedia to 3Mb BT. Disappointed to say the least.
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360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia Good evening would you be kind to tell me if there's a software update occurring on your hub router number three in the area of East Ham London E6 1JP outram Road as I have been getting a green signal light flashing for the last 2-days
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Steven Hunter
(@sculptorini) reported
from
Eltham, England
Sick of @virginmedia Internet dropping out all this weekend. I'm paying a lot of money for this service.
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TxDxE
(@OfficialMrMac) reported
from
Romford, England
Yo @virginmedia your shegnet has returned and everything is down. Broadband is becoming a big problem. Sort it out. I have important documents to submit to MD’s. Thanks. #virgin #broadband
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Richard Moses
(@Richardjmoses) reported
from
City of London, England
@virginmedia Thanks. I don’t mean I set of guidelines. I mean an internal process flow for how complaint unsealed managed. For example I have raised a complaint. I call up, get to you offshore team, and they cannot see my complaint or put me through to anyone
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2Ø2Ø
(@ellisdawg) reported
from
Hackney, England
@gregstanley1994 @virginmedia Nah the disrespect slow internet and they just called you Stanley 😤
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Rasta Fou
(@Rasta_Fou) reported
from
Kingston upon Thames, England
@virginmedia has got to be the #worst customer experience ever. 3times I have been cut off trying to report a problem with my landline. Do not sign up to this company. #bad service majorly #overpriced I do not recommend @virginmedia to anyone.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Not really when I don’t even get the reply from you team I’ve been waiting for for a week. How about concentrating on the service you’re MEANT to be supplying. You can’t service the customers yiuve got let alone any new ones!!! Fuckwits!
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#LondonNetworker
(@LondonNetworker) reported
from
Walthamstow, England
Virgin MEDIA down again!!!! @virginmedia
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Mr Digital Panda
(@MrDigitalPanda) reported
from
Lambeth, England
@virginmedia got a message to say it was fixed but my internet is still down Fault Ref: F007494959 This
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🎃🕸️Join the Euro & Schengen🕸️🎃 (αngus)
(@hibouxchouette) reported
from
Enfield Lock, England
Today's joint winners of the award for most reprehensibly shit customer service are @FT and @virginmedia. @ThreeUK lose out by a whisker.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joy
(@joygrey16) reported
Anguish disappointment and frustration at @virginmedia without WiFi 4 days. Technician booked and customer services says when I had called Technician didn’t get booked😡 can’t send one now until 14/09 😡😡 quick to take your money! Get your act together 😡
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kate underwood
(@KateKateu) reported
@virginmedia It’s not working? I can’t get through on the phone? This is not acceptable
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Partha Sarathi Mukherjee
(@imPartha2612) reported
@virginmedia, I must admit I had never thought I would be facing such trouble after arriving in UK from India. Can you imagine living without internet coverage in this post pandemic age, that too with a 2yr old, who, sadly has grown accustomed to it. This never happened in India
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Miss Zephyr
(@Mistress_Zephyr) reported
Finally found a hard limit with My slave T - staying on hold to virgin media for over an hour attempting to cancel my broadband contract. It's truly broken him.
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Simona Durrant
(@simonadurrant) reported
@virginmedia Hi, there is no IT ticket as far as I know, however while you resolve this issue we could've at least been reimbursed for the Netflix charge, the 3 times we were promised that it would come off the next month's bill but it didn't, so we are now owed £79.95 and counting...
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laura mc carthy
(@lauramc72737002) reported
How do I cancel my virginmedia account??! No one answering the phones!!!!!! @VirginMediaIE
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pompey_blu-stu🐎👟🎮
(@pompeyblustu) reported
@virginmedia @O2 no idea if this will even send I have virgin Internet and o2 phone. O2 hasn't let me connect for a full year in this post code for 4g and now I've been told my Internet is down until next Friday in havant with virgin. What a joke both companies are ****. No help.
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Paulie B🦁
(@Paul1985VTID) reported
@EmmyLou23506642 @virginmedia Hmm, I pay £28 a month for 350mbps on virgin and never had no problems lol I even get around 400mbps sometimes lol
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Gazza
(@kunsbannedhair) reported
@virginmedia Confusion? "I'm sorry i dont give my bank details to people over the phone"..."well you have failed verification then and i will have to terminate the call" Phishing staff member no doubt in my mind
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Phoenix 💜
(@sim_phoenix) reported
I’ve been with @virginmedia for 2-3 months now and I’m yet to receive a stable connection that will allow me to do my day job and enjoy my TV shows. Choosing them is honestly the worst decision I’ve made of 2022 to save money on bills kmt