Virgin Media Outage Report in Tower Hamlets, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Tower Hamlets come from postal codes E77, E2, E14 and E20.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tower Hamlets, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Tower Hamlets, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, London, Bermondsey, Paddington, Leyton, Croydon, Enfield Town, Acton, Hackney, Ealing, Harringay, Fulham, Finchley, Borehamwood and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
TV | |
| London |
Wi-fi | |
| Bermondsey |
||
| Paddington |
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| Leyton |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tower Hamlets, England
Latest outage, problems and issue reports in Tower Hamlets and nearby locations:
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Ruby Lau
(@CheukRuby) reported
from
London, England
Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia serious issues, getting less than 18Mbps on a 350Mbps package for past 24 hours and connection drop-outs. Impacting my ability to work and very frustrating senior leadership call.
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Graham Roberts
(@grahamrhome) reported
from
Croydon, England
@virginmedia Is there an internet problem in Croydon CR8? Keep getting cut off but nothing showing in status page.
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia I made a complaint in Feb 13 to dispute about the undue charges. On Mar 6 and 17, virginMedia claimed to write me a letter and Mar 18 to have emailed me, I’ve received nothin. Now virginMedia is to disconnect me tomorrow for outstanding payment. I requested to cancel just now
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia The WiFi has problems
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Jenny Haines
(@Murrony) reported
from
Islington, England
@virginmedia what a terrible customer service experience
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia Who can save the customers to save virginmedia? Do virginMedia have someone as supervisors to look into VM complaint team behaviours ?
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Alison Price
(@alij_price) reported
from
Bromley, England
@virginmedia I ordered virgin on 17/2 no permit was applied for until the week my install was due (13/3) I got a text at 9pm the night before saying it couldn’t happen and now workmen have today told me they need another permit to dig up further down the road!!!
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia It was about a complaint made formally on Feb 13. Are you asking me to do something like a dog chasing its tail ?
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.
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Alison Price
(@alij_price) reported
from
Bromley, England
Die to have @virginmedia installed 13/3 they turned up today for outside works and found a blockage so another permit needed before the work can go ahead! Customer service useless!!!
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ian
(@IanBorrett) reported
from
Lambeth, England
Another day without @virginmedia service, cannot report a fault and yet these wankers continue to charge me. Avoid like the plague.
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia 33Mbps DL and 19.59 Mbps UL... but however three attempts at running the Speedtest. On the first two attempts the UL test failed reporting connectivity issues.
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia I’ve never had this problem before
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craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia F*k YOU. No wifi for a week. Waiting for a supervisor to call me back within 24 hours. FOUR DAYS Later and 2 IDIOT technicians ... cancel my service NOW. I’m moving my building Into the 22nd century. Keep playing with copper wires See ya *******
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia There is nothing with service could I have a hub 3 ??
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia No I have hub 2 WiFi (keeps cutting out and slow speeds
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@virginmedia Sometimes. But that’s not the issue. It behaves the same if not connected to VPN.
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@PaulLuckhurst @virginmedia Hi @virginmedia - This morning I'm having the same problem Paul was. A rights restrictions message on the video stream on BT Sport 1 via Virgin TV Go. Never seen this before. Can this be investigated. Fairly certain there can have been a sudden change in rights mid-season. Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maccy Myk
(@MacMyk) reported
@virginmedia The biggest issue now is the need for WiFi pods and you have none. I explicitly told the rep they were a set up necessity. Then at set up m informed the aren’t carried with the set up guy. #poor #startup
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faonwtf
(@faonvr) reported
@virginmedia i think you are all ***** your wifi does not work and richard branson looks like someone smashed in the face of a monke fix your wifi speeds or i will take richard branstone hostage
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AIRSOFT MIKE
(@airsoftmikeuk) reported
@virginmedia @SouthamptonFC @NSP_teachers Can someone help me please? I have posted a plea for help re the emails I am getting that appear to be from Virgin but not sure if it's a scam. I have posted my question since yesterday and so far, completely ignored!
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Rhi
(@Rhi2009) reported
@virginmedia Hi i haven't been calling for any help
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Howard Freeman
(@rwfc236) reported
@virginmedia The guide on th tv has gone and just shows to be announced so I cannot record or see catch up or information. I have rebooted and tried to connect to virgin via settings and it will not connect I have tried everything about 20 times no will help to fix it
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sam ☁
(@bbyyvess) reported
@GeeNelly @virginmedia @virginmedia come on help a girl outt
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Thisisnotharry
(@Thisisnotharry7) reported
@virginmedia can you please fix your crap wifi. no issues on downdetector OR the status page but i am having the worst time of my life, everything's cutting out ON ETHERNET AND WIFI. the ping at the minute is outrageous.
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Bob Humphrey
(@Humphreybob) reported
@virginmedia Back to square one then.. Have you actually tried this when your broadband is working but you want to request a proactive replacement request as opposed to an outage. Don't worry, I wait for it to fail then the system will let me...
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Duncan Shearer
(@DuncanShearer6) reported
@virginmedia Just tried to ring this number and got through to Virgin Mobile. I do not have a mobile with you, just a very old complaint from February that you are making me do all the chasing around to resolve. As said before you are very hard work and woeful customer service.
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nick
(@ncp1616) reported
@GeeNelly @virginmedia 1 hour ain't that bad for virginmedia