Virgin Media Outage Report in Tower Hamlets, Greater London, England
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The latest reports from users having issues in Tower Hamlets come from postal codes E14 and E2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tower Hamlets, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Tower Hamlets, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Tower Hamlets, Hackney, Greater London, Poplar, Camden Town, City of Westminster, Croydon, Hampstead, Paddington, Carshalton, Southwark, Mitcham, Newham and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Tower Hamlets |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tower Hamlets, England
Latest outage, problems and issue reports in Tower Hamlets and nearby locations:
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Rock'n'Rollbookclub
(@e17RnR_books) reported
from
Walthamstow, England
@petefowlerart @RoughTradeBooks @JonSavage1966 @robinturner @thesociallondon @jamesendeacott @kierboyo Virgin media problems I think
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Camilla Audia
(@camillaudia) reported
from
Merton, England
@virginmedia Get it together, I cannot even open the website to register loss of service! Sw20/sw19 are down on and off since 5pm...
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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Neil Wigglesworth
(@Neilwigg) reported
from
Bromley, England
@virginmedia That page isn’t loading (and no, it’s not because your broadband is down, I have a fully functional 4G connection)
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@virginmedia NW1 7PX broadband network is down
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia broadband not working in IG2, sort it out virgin, how can we WFH, when we can’t given get the service, hope you are going to refund us for loss of service,
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George Bullen
(@GeorgeBullen95) reported
from
Bromley, England
Virgin Media is trending and as such it’s a good time to remind people that the only viable speeds should not be provided by the worst broadband company in customer service. Nothing will change if we stay quiet. UK-wide gigabit internet is ESSENTIAL to the growth of the economy.
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia No we can't just for updates because your site is down too
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Kiwi in Barnes
(@AlexanderRyll) reported
from
Richmond, England
@virginmedia The website is not working, service has gone down again (4th time today)
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Nirav Dalal
(@DalalNirav) reported
from
Harrow Weald, England
@virginmedia Why do I have to wait over 1 hour for customer service to answer my call about my internet connection to be told that their system is down & they can’t help me & told me to call back tmrw another 1 hour on hold waiting come on sort it out! 😤😡#AnswerTheCall
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Paul Farmer
(@PaulFar47747735) reported
from
Kingston upon Thames, England
@virginmedia Down again!!
-
man
(@therafidrahman) reported
from
Tottenham, England
The way virgin media keeps going down and back up ffs am I rollercoaster
-
peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia my broadband is still not working how can you say it's been fixed!!
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia I have yet to receive a reply! Can you update me on the outage in #SW20
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia Hi still waiting for problem to be fixed. @richardbranson We need the broadband to work in these times when we are expected to stay on our island 🌴, sorry I meant out 2 up 2 down, but pay a fortune for a service we are not receiving 😢
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Let’s see if you can keepie uppie the signal to your customers
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Ryan Jones
(@ryanAHjones) reported
from
Islington, England
@virginmedia sort your ******* shit WiFi out
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Damien Gorson
(@DamienGJPG) reported
from
Wandsworth, England
@IJohnson_TNF @virginmedia @virginmedia same here fibre Internet area 21 down since 5.15pm. Keyworker attempting to work from home but virgin making it awfully difficult in the last 3 weeks.
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Rabzzz
(@rabzzz_) reported
from
Merton, England
@virginmedia fix your stupid internet kmt
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia my broadband is still not working, how can you say it's been fixed! And now your website is down so I cannot even report it!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marko
(@Markobhoy) reported
@virginmedia Told to give it 24 hours. Still garbage this morning.
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Gareth
(@thegazman888) reported
@virginmedia No full signal in the room with the router and whatever room I plug the booster into.
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Jack Sharples
(@JackSharples15) reported
@virginmedia I like how your way of dealing with a complaint is to have your staff pass you onto a 'supervisor' who never picks up the phone... 4 months my complaint has been ongoing, nobody ever calls me back as I'm told they will, and when I try and call up myself this happens
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Kate Gascoyne
(@GazzKate) reported
@virginmedia @vmbusinesshelp I called Business they said they can't help. a family in Bristol has been plagued with calls and parent swill start calling again in Monday. ref F008856089. engineers in Bristol connected my schools line to a domestic line and theirs to mine. Cannot wait to Monday
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Rachal (society of mask wearers) 🏳️🌈
(@rachal13) reported
@virginmedia shockingly bad WiFi. Trying to order a mesh booster and there's a queue right now so can't order. Why?because their WiFi only stretches a couple of metres and everyone needs one!!!! #wifi #virgin
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Kathryn johnson
(@KathrynRowan) reported
@virginmedia after 4 calls to your selves 1 we will call you back (never got a call back) 1 complaint a new box sent out to us missing crucial wires and remotes, another parcel sent out to us with a remote but no wires so still cant watch the box sent out to us. .......
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david insley
(@djidave77) reported
@virginmedia I knew that was a lie ad broadband is classed as essential as we need to work at home so need broadband at home. What are your customer service agents playing at!
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Brian Martin
(@xpressdel) reported
@virginmedia Just spent 24 minutes on phone only to be cut off...again...whilst on hold. Your rep tried to get us to claim on the insurance. They obviously do not understand the issue even though it was explained that the phone was damaged whilst in for repair. We can't go like this!
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Huw Lloyd
(@HuwFLloyd) reported
@virginmedia awful customer service... was scheduled to move house end of the month, Virgin decide to disconnect TV and Broadband today... been on phone for 2 hours so far trying to sort.. being told have to wait 2 days for it to to be reconnected even though was Virgin error?
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Tkouts
(@koutsavakis17) reported
@virginmedia please can someone help me with resolving an ongoing problem since December 2020 arrrhhhhh!!!!!!