Virgin Media Outage Report in Tower Hamlets, Greater London, England
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The latest reports from users having issues in Tower Hamlets come from postal codes E1 and E14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tower Hamlets, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Tower Hamlets, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Sutton, Ilford, Hammersmith, Tower Hamlets, Waltham Forest, Hackney, City of Westminster, Paddington, Romford, Dagenham, Harringay, Brentford, Stanmore and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Sutton |
Internet | |
| Ilford |
Internet | |
| Hammersmith |
Internet | |
| Tower Hamlets |
Internet | |
| Waltham Forest |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tower Hamlets, England
Latest outage, problems and issue reports in Tower Hamlets and nearby locations:
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia it’s frustrating that virgin media CAN NOT fix our broadband and internet in Sw4 8Dw!!!! We’ve been waiting for more than a week and still slipping to another day and so on! I’ve had enough and moving to a better provider Sky...
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia I’m disappointed to say the least. I’ve requested for my service to be cancelled instead you sign me up for a new package and add an extra £10 to my bill.i no longer want your service..!
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Gemzar
(@Gemzar) reported
from
Tottenham, England
@virginmedia @mrhcarlin Can confirm down in N15.
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Hari Patel
(@harispurs82) reported
from
Hackney, England
Thank virgin media just received the email. I trust you can sort out the issue without any further problems
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Rosella Degori
(@RosellaDegori) reported
from
Tottenham, England
@virginmedia Hi, according to the link there's no known issue, but the thing is the issue is here and the wifi is still down. No matter how many times I'm resetting the router.
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David James
(@Justme_uk) reported
from
Islington, England
@OrionHombre @CaitMurray9 @virginmedia May help if you tell others how to do that
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Melanie Nebuchadnezzar-ne$$ Gothic Princess
(@MeLadyFreshness) reported
from
Islington, England
Brilliant. @virginmedia outage - site not working so can't even check my area for disruptions - and no out-of-hours team on the phone!
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia internet down in north London- when’s this going to be fixed and can I expect a refund.
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@virginmedia your customer service is a joke!!! We're being charged £10 extra on a bill which was already agreed to be paid LAST FRIDAY, which I did at a paypoint up the road,we never pay by direct debit because Mum always likes to pay at the end of every month because that's
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice
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Kevin B
(@GT_B4_Kevin) reported
from
Romford, England
@virginmedia I had an email Monday saying i was due a refund but there was a problem with my information and to click on the link ! Of course i deleted the email as it was obviously not from Virgin media , they got my regon code rong as well as not using my name on the email !
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orion
(@OrionHombre) reported
from
Tottenham, England
@lucyhunt3 @virginmedia DNS issue, fixed when i changed my DNS, google it 😊
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orion
(@OrionHombre) reported
from
Tottenham, England
@CaitMurray9 @virginmedia Looks like a DNS issue, changed DNS and now working
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Boucherie Sanzot
(@manurequejo500) reported
from
Islington, England
@virginmedia down once again. Data breach confirmed and useless Customer Service line. All fine.
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Mariana Graca
(@M_LCGraca) reported
from
Hackney, England
@virginmedia @EstherdeJ @virginmedia also been down in Hackney East London
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Tim Atkins
(@TimAtkinsPhoto) reported
from
Hackney, England
@virginmedia It’s fibre only. How do I cancel when customer service is so bad! I have had 2 calls ended tonight as they don’t want to cancel my contract. So bad. Your front of house is appalling and can tell by the number of complaints on here in such a short space of time. :(
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P͟G͟ t͟w͟e͟e͟t͟s͟
(@PaulGrayburn) reported
from
Romford, England
@itsnoel @RantAbulus @virginmedia @Virgin_Victoria Yeah I’m happy with this one. The Hub I had previously was dog shit. Normally get a bit quicker then what Speed Test got tonight, can hit 390Mbps from time to time.
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Mike Keogh
(@mikelondonse) reported
from
London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@virginmedia the end of every month is when Mum receives my late Dad's money and we get a stupid paper charge,not everyone can pay by direct debit!!! very disappointed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mem Drama
(@memdrama) reported
Disgusted with @virginmedia. My internet goes down every day. Impossible to make a complaint. Always call same number and given rubbish reason. I want to make a complaint and get my issues resolved. Worst company ever!!!
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Albert
(@albert_woloszyn) reported
@VirginMediaIE @virginmedia Is there any reason for which my 1Gb BBND is not working over lat two days and it keeps giving me intermittent signal?? Your lines are extremely busy and no one is answering on WhatsApp! Such a poor service for money we pay for it!
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Joanne Clarke
(@jgclarke14) reported
@virginmedia I had a call trying to upsell, not been able to use 1 of 3 boxes, can't watch from any other box, kept being told I'd need to upgrade my WiFi, u refused as not has proper service for a while, that's when I was told I would receive a call 3-5 days later!
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John Barton
(@bohnjarton) reported
@virginmedia I am still unable to get Endeavour series 3. I phoned Virgin Media but they just suggested that I signed up to Virgin Media Store, which I have done. If I go on Box Sets and choose Channels and ITV, all shows, not just Endeavour, say Subscribe but do not say how. HELP please.
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Maddie
(@FreezerNips) reported
@virginmedia @duklaprm poor paul
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Ashley Sheridan
(@AshleyJSheridan) reported
@virginmedia Call them again so they can lie to me and say there's no problem, or that it's my wifi, or so they can just hang up on me again? Your customer services is a joke.
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Kraduk
(@jokerfat) reported
@virginmedia ..why set an installation date if you cannot honour it & have to reschedule 2 days before the installation. I had to cancel my work to organise around this. Who is going to compensate for missing a work day?
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MrsCaro
(@MrsCaroVB) reported
@virginmedia I don't believe it to be a local issue. its an intermittent thing that's lasted years. The request to increase the phone rings certainly isn't. Husband spent ages on phone for this and was told it would change overnight, it didn't. Blacks pots in our house aren't a local issue
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Nat Gosden
(@nataliegosden) reported
from
Petersfield, England
@virginmedia Yes. But not recordings and keeps buffering. Also now having problems streaming on my phone. We have just upgraded our broadband and it is WORSE THAN EVER.
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Steven Dempster
(@srdempster) reported
@virginmedia I got 2 calls from my parents while I was in the cinema. I had to leave the screen to answer the call as I thought it was a family emergency as I don't usually get unexpected calls as I had only seems them on Monday!