Virgin Media Outage Report in Tower Hamlets, Greater London, England
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The latest reports from users having issues in Tower Hamlets come from postal codes E77, E14, E2 and E20.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tower Hamlets, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Tower Hamlets, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Barking, Leyton, Romford, Streatham, Lewisham, Belsize Park, Croydon, Enfield Town, Bermondsey, Ealing, Wood Green, Wembley, Ilford and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Barking |
Wi-fi | |
| Leyton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tower Hamlets, England
Latest outage, problems and issue reports in Tower Hamlets and nearby locations:
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添柏司 TDP
(@tianbosi) reported
from
Hackney, England
@virginmedia That number had wait times of over an hour. You still haven't compensated me for my 3 day outage last year. Why should I pay 50pct more?
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Keith
(@CridlandKeith) reported
from
Romford, England
@virginmedia Hi Vm I have finally got through to your customer service department. VM should address these issues if the truly value their customers
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Paul Sexstone
(@pompeypaul72) reported
from
Kingston upon Thames, England
Hey @virginmedia what’s going on with your shambolic service in Surbiton? No internet and no TV, again. Any idea when we might get some stability please?
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Martin Donovan ⚒⚒ 🇬🇧🇬🇧
(@303marty) reported
from
Romford, England
@virginmedia Great products Virgin ..I love all of them...But that call centre in the Philippines is disgraceful and lets the entire company down...The one in Wales was very good
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J Λ M Ξ S
(@jamesglynn) reported
from
Camberwell, England
@hopburnsblack @virginmedia @vmbusiness Is this Peckham-wide? Ours has been down or on/off for three days too
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Graham Long
(@Grahamthecabbie) reported
from
Romford, England
@virginmedia no wifi, no television, no landline. Again! Your service is dreadful! Won’t be using you again when the contract is finished!
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia I expect a response immediately. This issue has been going on for a fortnight and your customer service is beyond parody now. WHERE IS THE ENGINEER? WHY AM I STILL WITHOUT WORKABLE INTERNET? Hasn’t stopped you sending me my first bill has it...
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@virginmedia Don’t waste my time with this response. The online customer services team are bloody useless.
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RayWilliamAllsop #RaRa
(@rayallsop1983) reported
from
Enfield Lock, England
@JackieMKM @KimberleyJayne4 @virginmedia That’s a lot of money for a poor service mate, I pay £50 a month that’s for tv phone and internet, but well worth for the quality of service you get. Your welcome 👍🏻.
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Neil Markell
(@tubbytel26) reported
from
Bromley, England
@virginmedia If someone answers? Rather than an automated voice saying they are too busy and hang up.
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@fabsod @virginmedia Disgusting customer services 🤬
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Dr James Morris
(@Cyberwest) reported
from
Tottenham, England
@katerussell Virgin Media support once told me that 2 days of no service were because “accidents happen”. I immediately switched to another broadband provider and will never go back to Virgin.
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Sam Morris
(@samorrisuk) reported
from
Walthamstow, England
@virginmedia you are an absolute disgrace! My internet has been awful all week, I work in the NHS and need a stable connection for working from home which I have been unable to get this week! And your chat support person just went on their “break” mid conversation! Sort it out!!
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@virginmedia Made an official complaint as I was without broadband for FOUR days in January in the UB5 area Your resolution team's reply was it's working now.. No compensation, no explanation...Given a number to complain within 28 days that went dead when I rang it..Please DM me for details
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Karen
(@KBaitup) reported
from
Kingston upon Thames, England
@virginmedia how can I get to talk to someone about an issue I have? Is there a link for online chat? When I call it says you are too busy and cuts me off?
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davidjpoole
(@davidjpoole1) reported
from
Richmond, England
@virginmedia my Wi-fi sucks! The service has been iffy all weekend in Teddington really truly poor service. You need to sort it out.
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Graham Smith 🌹🌹🌹
(@Grmbles) reported
from
Camberwell, England
@virginmedia is there anyone who can help with why my internet has stopped working?
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Ryan Desai
(@ryandesai) reported
from
Wandsworth, England
@LauraKwong @virginmedia Please actually sort out the service in SW12 @virginmedia. Barely managed to string an hour of connectivity together the last two days. Unacceptable service when we’re all trying to work from home.
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fabiano
(@fabparra) reported
from
Brentford, England
@LifeInKilburn My karma at moment is a bad service and a horrible customer service experience from #virginmedia 8 days without internet or staff signals
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lewis4642011
(@lewis4642011) reported
@virginmedia WiFi completely died last night around 11pm, definitely not my hub causing the problem. Still not back on today 10:20am. Any update on what's happening? Liverpool Area
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Chris
(@BerraLad) reported
Virgin media is piss poor these days. Have it drop out atleast one every week while I’m working.
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Dean Faulkner
(@dean_faulknerr) reported
@virginmedia Intermittent WiFi that’s disrupting working from home - already spoke to someone last week and they give me advice and steps to follow and said they’d put a note on the account - problems are still persisting and the wait times are ridiculous
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Ming Ho
(@Minghowriter) reported
.@virginmedia Apparently made change to my service/package on 13 April with no warning; appears to be faster bb for same £, which is good, but why r you sending me messages & asking for service ratings as if I have requested changes, when I didn't even know about it? #virginmedia
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Big Red
(@Reds_Resort) reported
@virginmedia Hi I was on the WhatsApp thing. It took till this morning to get someone. Then they repeatedly kept saying the same thing that wasn't related to my issue. When I asked how to cancel they just cut me off. I need good technical assistance or an engineer sent out.
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The Engineer
(@chriscpenman) reported
@virginmedia WTF is going on? i'm in motherwell and AGAIN today we have no internet or TV - am i getting a refund? the service over the past week has been shite! your app insists that broadband and TV are fine, which they're NOT and there's no report an issue option.
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Chris
(@forbesy86) reported
@virginmedia It just says that a test can’t be run on my service right now
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Criminology Student
(@binreminded) reported
@virginmedia since the technical issue with our emails has continued for 6 days is there a way to forward our emails to a gmail or other address? I receive bills to pay etc or contact from the local council etc.
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marc berry
(@marcknuckle) reported
@virginmedia It's down for both. I'm at work so no time to call. I'm sorry to say but you don't need me to call as you KNOW it's not just mine.
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David Lewis
(@AveragelyDull) reported
@virginmedia I’m not on FB. I’m getting this from a family member. Knowing the area as I do, I’m sure they are reporting it. Down again now for the fourth time this morning. Outages last less than an hour each time.