Virgin Media Outage Report in Tower Hamlets, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Tower Hamlets come from postal codes E1 and E2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tower Hamlets, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Tower Hamlets, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Tower Hamlets, Hammersmith, Croydon, Ealing, Paddington, Hackney, Richmond, Wembley, City of Westminster, City of London, Newham, Hampstead and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
||
| Southwark |
Internet | |
| London |
Internet | |
| Tower Hamlets |
Internet | |
| Hammersmith |
Internet | |
| Southwark |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tower Hamlets, England
Latest outage, problems and issue reports in Tower Hamlets and nearby locations:
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Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
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Toby Harley
(@Harley7s) reported
from
Tottenham, England
@virginmedia in muswell hill north London and WiFi and TV are both down. When will this be fixed
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Sam Wilkin
(@CellarmanSam) reported
from
Walthamstow, England
@virginmedia trying to work from home today has been a nightmare had to relocate for a meeting and cancel another. No Wi-Fi here in E17. When are you sorting it out?
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paul clements
(@paulclements) reported
from
Stratford, England
So my Virgin Media’s gone down again...
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Gee Darguzas
(@mrgeemore) reported
from
London, England
I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
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Benj 🌹
(@benjywenjy6) reported
from
Camberwell, England
@virginmedia our internet is down for the third time in a week, sort it out!
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CALUM GRAY
(@Jo_The_Waiter) reported
from
Hammersmith, England
@virginmedia It was fixed about 1:30am but this is happening a lot since I moved to Hammersmith. But you never tell us what the problem is or give any compensation. I couldn’t do anything. Even my PS4 wouldn’t allow me to play games as they connect online. No TV nothing
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Steven Feldman
(@StevenFeldman) reported
from
Tottenham, England
@skepticmike @virginmedia Or you could argue that they were trying it on pitching a £97.50 charge and that the unwary would have just paid. Too many companies do this and then back down after a phone call. Real customer care is offering your existing curlers the best deal available by default
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Hannah Marmion
(@HannahMarmion) reported
from
Walthamstow, England
@virginmedia our internet connection has been down for over 12 hours. We’ve tried all the troubleshooting but still nothing. Trying to contact your customer services but no way of getting through. Please help.
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Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia can you please tell me why that when I check my service status it says my broadband in fine when it quite clearly isn't? I need to work from home but can't because of your very poor, very expensive broadband.
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Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@virginmedia They haven't improved. Service is intermittent and hasn't reached the 200Mpbs I'm paying for since yesterday. Barely 25 so far.
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Mike May
(@MikeMay69) reported
from
Barnet, England
@RogerProtzBeer @virginmedia It means you're with a **** ISP Roger! Try the Martin Lewis website tool for switching. Many offer better service and at a lower cost. Virgin get consistently poor reviews-spend all their time/money on silly tv ads rather than customer service.
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clare ellison
(@clarejelli) reported
from
Merton, England
@virginmedia day 4 woken to no Internet. Says you've identified issue that might effect customers and it will be intermittent. You say this like this is OK How do I home school or work? I do not pay for intermittent Internet
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@virginmedia I've been rebooting all week. The problems are at your end.
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Slickster
(@slickster65) reported
from
Romford, England
@virginmedia Yes I have I’ve been told there’s a issue in my area and they hope to repair it but July 13th I find that totally Unacceptable
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Lisa Toffolo ⚡️★
(@LisaToffolo) reported
from
Hackney, England
@virginmedia hi virgin, I’m being charged for phone charges but we do not have a landline in our flat. Could it be a crossed line? Would be grateful if you could direct me to someone to fix this as I don’t want to be paying for other people’s phone charges
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Danielle DeLellis
(@spokeswoman4me) reported
from
Wandsworth, England
@virginmedia What a farce! I bet you're picking up all other calls except those from people who want to leave your terrible service! Call disconnects because you're too busy (your own fault that your service is so bad that so many people want to leave) & no other way to cancel!!
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Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia how can the broadband service status claim " no known issues" when everyone I know is moaning about no internet? Myself included.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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beth & the bowl of ennuitabix
(@bethwritesstuff) reported
I've been without @virginmedia services for four days. Try and use their WhatsApp service and it messages you every ten seconds to ask if you still want to be in the queue followed by annoying emojis. Worst service in the world.
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Viridian
(@Viridian2019) reported
@virginmedia @palomsky I just signed into my account and ran a check...no broadband issues apparently! But all virgin media customers in my road have no internet. You have a really bad track record with us. Now we sharing alternative,reliable suppliers...
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Stephen Foxcroft
(@stevefoxcroft) reported
@virginmedia I did and spoke to someone 👍 Still not resolved the problem though. I’ve given up today, I’ll try again tomorrow
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Mike Brownnutt
(@MikeBrownnutt) reported
@virginmedia my broadband has been down all evening, but no way of informing you. Phone lines closed and all other contact methods closed.
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Oliver Lee Butcher
(@ollieleeb) reported
@virginmedia why do you expect me to pay for this months bill AND next months the bill so you don’t restrict my service??? Why would I pay for internet and tv I’ve not received yet? I spent 20 minutes on the phone sorting this out 2 days ago and you still can’t get it right ffs!
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Sarfraz Hussain
(@saf7321) reported
New ETA is 20/12 10.45 GMT - What kind of service is? @virginmedia Where is the Engineer(s) coming from? Australia? As they are still on route based on update #VirginBroadband #Down
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Geoff Kirkwood
(@geoffkirk123) reported
@virginmedia May I say, if there was an Olympics for "Worst company for getting in touch with tech support" you would get Gold every time
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Ashley Newnham
(@ashleynewnham) reported
@virginmedia Your on demand video service is shocking. Took half an hour for the film to start and had to restart the TiVo box 6 times to get through the film. I will never use it again
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S H
(@SHaywardZA) reported
@virginmedia shocking customer service from Virgin Media. Send through wrong speed in contract and want to charge £25 for the new o2 sim. We wanted to leave and your retention team gave us a good deal, but clearly trying to rip off customers #trainyourstaffproperly
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Gillian P. 🏴🇪🇺🇧🇪🇸🇩
(@gillianpatrick3) reported
@PorteousMary @virginmedia It's a rubbish way to treat long standing customers Mary.