Virgin Media

Virgin Media Outage Report in Hackney, Greater London, England

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The latest reports from users having issues in Hackney come from postal codes E2, E8, N16, E5, E9 and N4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hackney, Greater London, England 03/28/2024 15:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Hackney, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Hackney, City of Westminster, London, Islington, Ilford, Tower Hamlets, Ealing, Colindale, Southwark, Blackheath, Lewisham, Camden Town, Lee and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Phone
United KingdomEdmonton Wi-fi
United KingdomCroydon Internet
United KingdomHackney Total Blackout
United KingdomCity of Westminster Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • alastairduns ALASTAIR DUNS (@alastairduns) reported from Richmond, England

    @virginmedia seems to be an issue in Twickenham with broadband. Signal just disappeared. This happens far too often. Your service & coverage is terrible

  • mahdi Mahdi 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@mahdi) reported from Kingston upon Thames, England

    Avoid two companies in the UK: @IKEAUK and @VirginMedia; awful customer service.

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Hi I called yesterday and was told my poor Internet connection is due to fault F009107079 even though this does not come up on the service status page? So I can’t track it and see when this will be fixed can you help?

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia Virgin really needs to simplify it's process of dealing with customers' enquiries. Customer care needs to be open and easily accessible, not made to impede or frustrate customers. It's way easier dealing with a bank or even HMRC.

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia second weekend in less than a month without broadband/tv service. Disappointed.

  • jagraham90 Jonathan Graham (@jagraham90) reported from Tottenham, England

    @virginmedia I have never experienced worse service in my life. I have spent the last 6 hours on the phone to you and still have no comfort that you know what you’re doing or can deliver a product. It’s extremely disappointing as a nee customer. Avoid.

  • Yellow212 Neil Adie (@Yellow212) reported from Walthamstow, England

    @virginmedia has broadband gone down in my area? My WiFi has stopped working all day in Chingford.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from London, England

    @virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice

  • alastairduns ALASTAIR DUNS (@alastairduns) reported from Richmond, England

    @virginmedia Apparently there are known issues being dealt with. According to your website should be fixed by 1500

  • Rob_Garvey FlippedAcademic (@Rob_Garvey) reported from Bromley, England

    @virginmedia I moaned on Wednesday about #poorcustomerservice from @virginmedia, so it's only fair to praise when they #Getitright. Friendly Chavez was awesome, fixing the problem through competency and with a smile; the result a #happycustomer cc @marketingjulia

  • Mabs79 Mabs (@Mabs79) reported from Islington, England

    @virginmedia is there a problem with the network in London N4. Broadband and TV nor working. Service status staying working ok

  • deborahnorton1 deborah norton (@deborahnorton1) reported from Richmond, England

    @virginmedia down again your service is hopeless

  • Dave_CAFC Dave Hammond (@Dave_CAFC) reported from Crayford, England

    @virginmedia your platform is useless it is constantly going down how are people supposed to run businesses with such white #virginmedia #garbage

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia Yes, but that process took 81 minutes, without having spoken to anyone who could deal with my problems. It's been the third attempt at talking with Virgin too.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia By all means better start reading up on the #badcusyomerservice I’ve had since 2020 about March? Virgin still hasn’t fulfilled it resolution agreement mad back in Nov 2020 and have had to chase and hound you with up to 7 calls as staff which should be able to, can’t get it right!

  • tufnelljimmy James Anderson 🏛 (@tufnelljimmy) reported from Islington, England

    @virginmedia down yet again in N19. Almost all day. Everything is connected up correctly and have restarted.

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia Started chat at 16:44 Had to end 18:05 for hospital treatment to be done. In all that connection time, never got to the stage were some could deal with my problems. Most of it was going through security questions. Password rejected tho' VM posted it to me wks back. Useless.

  • bobby_media Bobby (@bobby_media) reported from Kingston upon Thames, England

    @virginmedia Getting “network problem” all trough my games and getting insane lag spikes is exactly why I pay £50 a month for some horrible internet, I guess it’s time to switch :)

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia Thanks but tbh I'm just being directed round in circles and this is a big part of the problem in trying to deal with what should be a simple issue to deal with.

  • ARBack1 Alan Back (@ARBack1) reported from Richmond, England

    @virginmedia is there still a problem with the service in TW1. I have had no broadband since 11:00?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Borolad_1986 James Huskinson (@Borolad_1986) reported

    @craigdouglas_ Thank **** the Virgin media red button for football ain't working mate I'm watching Bear Grylls instead

  • KarlChandler99 Karl Chandler (@KarlChandler99) reported

    @virginmedia Sound keeps cutting out .. BT load of crap

  • AnthonyHoran7 Anthony Horan (@AnthonyHoran7) reported

    @virginmedia Just bt ultimate channel all other bt sports channels ok.said last week virgin were aware of issues with the channel but still playing up tonite

  • SD8716 Hoof_there_it_is.🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SD8716) reported

    @Lowriiii19 @virginmedia Loads of people having same problem.

  • DamonCochrane Damon C (@DamonCochrane) reported

    @virginmedia It’s well into second half now and still not working what am I getting back for this then? £

  • BSiggyme william sigsworth (@BSiggyme) reported

    @bean__face @virginmedia @virginhelp Sorry lad no idea mine just says TiVo box lad it's normal 511 or 513 the wifey press the red button then press i for information then go down the list pic your team then select it

  • TeresaC1970 Teresa Cave (@TeresaC1970) reported

    @virginmedia No, the Complaints department promised 5 days, I keep ringing and each time I ring, I can be on the phone or web chat for over an hour, I'm accused of being a liar. I don't get any help when I ring and have to spend ages trying to explain everything every time.

  • BSiggyme william sigsworth (@BSiggyme) reported

    @virginmedia @virginhelp No idea TiVo box the wife had to call the virgin last time within 1/2 second it was back on some chap sed someone never tune it in thanks for looking though

  • gastanuke gasta (@gastanuke) reported

    @virginmedia It's been going on for a while. And it's both wired and wireless. Now the status tells me that there are known issues.

  • BSiggyme william sigsworth (@BSiggyme) reported

    @DarrenRowe3 @MichelleBath @virginmedia Press red button then i for information then go down list for the Mach your looking for we got Middlesbrough on but rong commentary