Virgin Media Outage Report in Hackney, Greater London, England
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The latest reports from users having issues in Hackney come from postal codes E8, E2, N16, E5 and E9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hackney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Hackney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Croydon, Mitcham, Enfield Town, Hampstead, Hackney, Southwark, Bermondsey, City of Westminster, Tower Hamlets, Camden Town, Coldblow, Paddington and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Ealing |
Wi-fi | |
| London |
Internet | |
| Croydon |
Total Blackout | |
| Mitcham |
Internet | |
| Ealing |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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Tricky
(@trickyvondickie) reported
from
Kensington, England
@virginmedia trying your text service now
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ROB FARACE
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Never spoke to someone it was a chatbot. So no real confidence that tomorrow will be different. Disappointing to see it has to happen twice before you look at maybe seeing if you can help. Would be nice to know someone was looking into it now so it was guaranteed for tomorrow.
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Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia very poor service, I've wasted my day off they're still not here, @wwrecorder #E18 recommendations for broadband service please #wanstead
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D Warwick
(@DWarwick19) reported
from
Enfield Lock, England
@virginmedia I've sent you a message and am being ignored I've spent 6 hours on the phone over 4 days trying to get connected to virgin and still nothing I've been hung up on twice and no one is sorting the problem I would like someone to call me back ASAP on 07765703606
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Wozza
(@DWozza) reported
from
Merton, England
@virginmedia Nope not listed there, only happening on channel 406, audio keeps cutting out and the screen flickers, tried it on 2 different TVs and having the same issue
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Jordan Cunningham
(@JCunninghamUK) reported
from
London, England
@virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated
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Lee Brown
(@LRB172) reported
from
Epping, England
@virginmedia @MoneyTelegraph 9 months and counting for broadband to be fixed. Seriously fed up now. Please just fix it or let me go to another provider without charging....
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@AngelaMust @stoibee @virginmedia Tell me about! I know no service is 100% but this is ridiculous #whatajoke #poorcustomerservice
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Toby Dawson
(@TobiWanDOTA) reported
from
Camden Town, England
Get a message from @virginmedia telling me they are raising my monthly cost to pay so they can offer a better service.....internet is down once again... Finally going to look for ANY other options cause I have had enough!!!
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Rafi
(@_Rafi93) reported
from
Camden Town, England
@virginmedia No change after rebooting both boxes (v6/hub). Nothing on the service status page. I’ve been through all of this before and was explicitly told if it happened again the cables would have to be re fitted
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
@virginmedia is there a problem with your phones, twice in the q and both times cut off. 😡
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♻Michael J Keane ♻
(@KeaneMJ) reported
from
Lambeth, England
@virginmedia Hottest day of the year and VirginMedia rang me up and then put me through to someone else. Left me hanging twice so far. Thought service was cancelled but money still coming out of account. I'm just trying to get email address to write to. It isn't hard.
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Rafi
(@_Rafi93) reported
from
Camden Town, England
@virginmedia I need an engineer to come back to my house, possibly to rewire everything as my tv service doesn’t work properly. The previous one got everything working again recently but said it might break again and if it does we would need to replace the cables coming from outside
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Mat Carey
(@UKmatC) reported
from
City of London, England
Update on this; This is a suspected external/public IP address issue, not @Control4 issue. Still awaiting resolution from @virginmedia as to why I cannot access many websites (Captcha issue) or login to most accounts / tunein etc. #Control4 @Control4_EMEA #virginmedia
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
And although operative insists there is no local issue, 5 people in my street have no @virginmedia
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Margareta Dovgal
(@Margare7a) reported
from
Hammersmith, England
Hey @virginmedia - I was charged £15 on July 19 for Virgin Media WiFi on the London Underground. But the pass isn't showing on my account. I'm not a Virgin customer, so go in circles on the menu when I call customer service. Please help!
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Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia still waiting for my engineer (8am to 12) you are wasting my only day off work to get my service back. Promises promises
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Sophie
(@sophie_9_) reported
from
Crayford, England
@virginmedia only way to connect is via my EE yet again I've no service and being kept on hold for a decade ..every month this happens for a service i pay a lot of money for very very disappointed every month I'm told my equipment needs updating..
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Nicole Bennett
(@NicoleBennett88) reported
from
Walthamstow, England
@SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!
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Will Rostron
(@willrostron) reported
from
Merton, England
@virginmedia what is up with your customer service line! After the automated bits get told that everyone’s busy so get music. no voice updates “we will be with you soon” or “you have x mins to wait”. Tried 3 times over 20 mins - my WiFi is rubbish and if not fixed I will leave
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Howcroft
(@mjhowcroft) reported
@virginmedia There is no option to downgrade online and there is no clear department to downgrade on the phone. Our complaint asks for someone to email us to arrange a phone call to discuss this please. 2/2
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Rother Valley Baz
(@BarryLButcher) reported
@virginmedia To all those people whom I’ve tried to convince to change to @virginmedia I’m sorry network has been down now since 6.00pm last night and just had an update it won’t be back on until 7,00pm this evening I’ve a childcare support bubble crawling up the walls 😡😡😡
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Sanjeev Gupta
(@snajix) reported
@virginmedia Nope. There are no problems here. It is just that no one is booking the job.
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Sanjeev Gupta
(@snajix) reported
@virginmedia Yup. Not an issue with service status. As your own engineer stated when he visited and worked on this, the line from the cab needs to be relaid
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James Pilson-Wood
(@Daedalusx12) reported
@virginmedia I had already made 2 call back requests and neither happened. It’s regarding those 2 failed call backs, 4 people hanging up on me, poor customer service, poor technical service, being told misinformation, being on the phone for 4.5 hours to name a few things.
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Already tried this & the people who answer the calls aren't authorised to deal with it and so I get another promised phonecall which is never made!!! What are you going to do to rectify the problem that's been ongoing since November 2020?!?!?! @MartinSLewis #poorcustomerservice
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Stephen O'Brien
(@sob999) reported
@KeithMillsD7 @virginmedia Thanks. Will do. Luckily the students are sufficiently tech savvy to point out the work around. Poor pandemic service from @virginmedia though.
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Steven Hulbert
(@IFAAdviser) reported
@virginmedia Yes I did receive this link...... and I still a yellow light. Could we assume for clarity on my current frustration that the link didn’t help. I accept it may have been me, I am not a technician. I may have missed a step, waited 8 mins rather than 10. My light is still yellow
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zzzzz
(@bakewellll) reported
@virginmedia I've called up and made a complaint but still had no reply from anyone to fix it and my bill comes out soon.
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David Kevin Hatton
(@dkhatton) reported
@virginmedia After 49 mins of support calls bouncing me around... i was promised a proper technical call call back within 2 hrs - never happened. It seems impossible to get any support??