Virgin Media outages and service status in Hackney, England

Problems in the last 24 hours in Hackney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hackney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hackney, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Poplar, Islington, City of London, Waltham Forest, Harringay, and Walthamstow.

City	Problem Type	Report Time
Hackney	Internet	2 hours ago
Hackney	Wi-fi	10 hours ago
Poplar	Internet	19 hours ago
Hackney	Wi-fi	24 hours ago
Hackney	Total Blackout	1 day ago
Hackney	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

• 
  SallyH (@sallyhhk) reported 10 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Helen Reihill (@BBLn15) reported 13 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  Rebecca Gould (@beccaleigh99) reported 14 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 22 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  radz (@rtkosha) reported 24 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  Helen Reihill (@BBLn15) reported 24 minutes ago from Tottenham, England

  @virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?

• 
  Patricio Simonetto (@PatricioSimone2) reported 26 minutes ago from Tottenham, England

  @virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails

• 
  Danté Banks (@Dante_Banks) reported 27 minutes ago from Tottenham, England

  @lottiebirkin @virginmedia Awful company with the worst customer service. 😬

• 
  Annie Caird 🌻 (@AnnieCaird) reported 30 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  marco salamone (@marcones87) reported 32 minutes ago from Haringey, England

  @virginmedia n22 London still down… this is unacceptable at least 3 times per week..

• 
  Francisco Soler (Jr) (@jrseloto) reported 33 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Richard Gendal Brown (@gendal) reported 33 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Vignesh (@mistervickster) reported 41 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  Dionne (@dionnepat2000) reported 43 minutes ago from Walthamstow, England

  @virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me

• 
  Stewart Daniels (@Editmonster) reported 47 minutes ago from Walthamstow, England

  @virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen

• 
  SA Punk (@michaelsamuels4) reported 49 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  Helen Reihill (@BBLn15) reported 50 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  Sharon Spiteri (@shaspi) reported 50 minutes ago from Tottenham, England

  @virginmedia There’s a problem in the area apparently which is due to be fixed by 3pm. Thanks for checking.

• 
  Lisa Pursey 💙 (@LisaPursey) reported 56 minutes ago from Hackney, England

  @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

• 
  Nathan Talbot (@nathantalbot) reported 58 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Loneliness (@Loumandrights) reported 4 minutes ago

  Why does @virginmedia suck so bad? I'm so sick of this network.

• 
  Hatz (@DevilHatman) reported 15 minutes ago

  @rokokoprufei @virginmedia I've had an issue with them for 2 weeks and counting. My downloads are fine but uploads are broken at a network level.

• 
  Temporary Location (@TemporaryLocat1) reported 15 minutes ago

  @virginmedia On the virgin media app it says it would be fixed by 17.07 which was over 20 minutes ago and it’s still down, where are the updates on what the problem is and how it will be fixed?

• 
  𝙣𝙮𝙭𝙞𝙚 ꯭🪽⟡ (@shuseihayakawa) reported 17 minutes ago

  @virginmedia yeah, no. been without internet for a week and engineer was supposed to fix our outside cables today. just got a message saying it's been rescheduled for next month. your customer service is pathetic and disgusting. can't wait to switch.

• 
  allie 💋 (@upmyallie) reported 20 minutes ago

  virgin media are so ******* ****, sorry but taking 3 days to fix a broadband fault is unacceptable when some people have to work from HOME

• 
  1836golf tour (@1836golftour) reported 20 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Had the same experience with Virgin Media. They`re a disgrace 3 months down the line.

• 
  Shash (@shashpatel23) reported 21 minutes ago

  @virginmedia @HopeForTo Is this a joke! Estimated fix time after 5pm. Broadband and TV both down. Supposed to be working! Put prices up again and on one of the most important dates in TV history (WC26 Semi Finals) everything is down!

• 
  DbowNews 🫩 (@Dbow500) reported 22 minutes ago

  @Starlink Exciting times. VIRGIN MEDIA BULLIES NEED KNOCKING DOWN MANY PEGS. MY PREVIOUS CONTRACT STARTED AT £36.. WITHIN 2 YEARS IT ROSE TO £92 FOR A BASIC INTERNET PACKAGE. CONTRACT ENDED I MOVED ASAP. NOT REALISING VIRGIN WERE STILL CHARGING ME, RACKING UP A DEBT. RUINED MY CREDIT SCORE WHEN I REFUSED TO PAY THEM. I OFFERED 50% AND THEY POINT BLANK REFUSED. THE WORST CUSTOMER LOYALTY I'VE EVER DEALT WITH.

• 
  Stephen Hampson (@StephenHampson) reported 27 minutes ago

  @virginmedia Do better for your customers. Take the feedback on board and amend your help pages to include the streaming box. Walk in our shoes and think how you feel when a big company treats you like dirt and still takes your money without a problem.. but you won't .

• 
  Michael Westcombe - Stalin's Canary 🐣 (@AngryMichaelW) reported 27 minutes ago

  Is Virgin Media down? Their server, I mean?