Virgin Media outages and service status in Hackney, England

Problems in the last 24 hours in Hackney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hackney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hackney, England

The most recent Virgin Media outage reports came from the following cities: Hackney, City of London, Poplar, Waltham Forest, Islington, Harringay, and Walthamstow.

City	Problem Type	Report Time
Hackney	Internet	56 minutes ago
City of London	TV	3 hours ago
Hackney	Internet	3 hours ago
Poplar	Internet	5 hours ago
Poplar	Internet	8 hours ago
Hackney	Internet	8 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

• 
  Helen Reihill (@BBLn15) reported 22 seconds ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 7 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  Andee Byford (@BobCratchitt) reported 10 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Helen Reihill (@BBLn15) reported 22 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  Richard Gendal Brown (@gendal) reported 22 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  marco salamone (@marcones87) reported 24 minutes ago from Haringey, England

  @virginmedia n22 London still down… this is unacceptable at least 3 times per week..

• 
  Helen Pinkers (@Barchetta66) reported 30 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  mark (@PieFaceMark) reported 30 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Sevki 💉 💉🎉 (@sevki) reported 34 minutes ago from City of London, England

  .@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”

• 
  Have you met Harj? (@AussieHarj) reported 37 minutes ago from Walthamstow, England

  Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄

• 
  Chloe (@chloehester) reported 40 minutes ago from Islington, England

  @virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.

• 
  Hannah Berryman (@BerrymanHannah) reported 42 minutes ago from Tottenham, England

  @AshAtalla Not on our **** virgin media it isn’t - just 1st 2 seasons (seen and loved)

• 
  S Dyett Gicquel (@LGuard123) reported 45 minutes ago from Islington, England

  @virginmedia Brilliant & I appreciate your help

• 
  Stewart Daniels (@Editmonster) reported 45 minutes ago from Walthamstow, England

  @MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs

• 
  dmxcrew (@dmxcrew) reported 48 minutes ago from Islington, England

  @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

• 
  Patricio Simonetto (@PatricioSimone2) reported 50 minutes ago from Tottenham, England

  @virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 57 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 57 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Dionne (@dionnepat2000) reported 59 minutes ago from Walthamstow, England

  @virginmedia my WiFi is going on and off. Is there a known problem in E4 London

• 
  Derrick Brown (@DerrickSWB) reported 59 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen Brown (@helen_brown65) reported 8 minutes ago

  @virginmedia please sort out the broadband issue in CT17 9NB. Absolutely unacceptable service. Will be changing providers if not fixed by this afternoon !!!

• 
  Alicia Folge (@ASoria34455) reported 8 minutes ago

  @virginmedia @virginmedia how can you leave customers without access to internet for days in 2026? I just came back from South America & when we had a problem it was fixed within the hour, you really can’t do better?

• 
  Jet_Piranha🔞 (@Jet_Piranha) reported 11 minutes ago

  @virginmedia broadband has been down for 13 hours so far and the estimated fix is still 11 hours from now, what is going on?

• 
  Chris Lander (@christophlander) reported 11 minutes ago

  @virginmedia Thanks for your faux sympathy, but its still not working. Terrible service. Is there a way to compensate for this?

• 
  David Owens (@DavidOw38948049) reported 12 minutes ago

  @virginmedia Tried numerous times to contact you (not a customer) for someone come to my home and remove virgins outside media biz and associated cables as they are unused, not required and unsightly Webb site just ask repeatedly if I am a existing/ joining customer and repeats

• 
  RaşıtAli🇹🇷 (@turklondon2025) reported 12 minutes ago

  @virginmedia Boardband not working again! Fed up! Is there an issue in sw8 London area?

• 
  Denise Swif5 (@DeniseSwif5) reported 14 minutes ago

  Virgin media Day 13 with no service #joke

• 
  KusariNinja 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KusariNinja) reported 18 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol

• 
  james mcgarry (@2124Jim) reported 19 minutes ago

  @virginmedia Outages do occur and that's understandable, what is beyond ridiculous is your customer service team. To tell people there's no outage showing when near enough a whole town is down is insulting.

• 
  Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported 21 minutes ago

  @virginmedia What on earth is going on. Intermittent broadband, all WiFi pods disabled and the site says I don't actually have any. Customer support says you're replacing cables in my area, but no planned work showing