Virgin Media Outage Report in Hackney, Greater London, England
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The latest reports from users having issues in Hackney come from postal codes N1, E8 and N4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hackney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Hackney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Hammersmith, Hackney, Croydon, Harringay, Barnet, Southwark, Chingford, Enfield Town, City of London, Newham, Wandsworth, Dagenham and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ilford |
Internet | |
| Hammersmith |
Wi-fi | |
| Ilford |
Internet | |
| Ilford |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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Ruby Atkin
(@ruby__ema) reported
from
Hackney, England
@TalkTalk plz can you fix my WiFi or I’m leaving you for @virginmedia xx
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia @nancycooper This is an absolute lie, we’ve been told on two occasions that a manager would reach out and we’ve had nothing. We haven’t had our virgin tv working for almost a month. Their service is an absolute joke, if you can get out then get another service provider. Virgin is unethical.
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lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia No I don’t. It’s okay, it’s confusing. And yes I tried them this morning - leading to the problem where I’ve been waiting for a call back for 2 and a half hours. I appreciate your help.
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bertie beetle
(@beetle_bertie) reported
from
Merton, England
@virginmedia how do I book an engineer for slow broadband speeds if not resolved by your help wizard?
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lewis genney
(@lewisgenney) reported
from
Kensington, England
@vmbusiness I am trying to close my account for a few weeks! You are trying to send me late payment charges! Please help Twitter team #badservice
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Professor Sue Black OBE Keynote Speaker
(@Dr_Black) reported
from
Kingston upon Thames, England
@leemallon @virginmedia Have you got a hub2 or hub3? We had the former and service was dreadful, did lots of reading 🤪 and found that we could request a hub3 and now the service is so much better
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🙌 N E I L 🙌
(@Neilz1) reported
from
Camden Town, England
@virginmedia The phone line issue is sorted..but the intermittent broadband issue is still occuring..i have been constantly trying your support team but been disconnected twice..and need to see what the issue is??? Area 21, can i DM you our account number to check?.
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🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Hi, Still intermittent issues in Area 21 and would like an ETA when this issue will be resolved ??
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Leesasdream @virginmedia @BBCWatchdog It’s actually ridiculous how unethical they are. The amount of promises they’ve made with no delivery. Something as small as a manager reaching out. It’s actually ridiculous how piss poor their customer service is.
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Hayley Craig
(@CraigFamilyBlog) reported
from
St Albans, England
I’ve literally had no mobile service all day! @virginmedia sort it out. It’s made me feel anxious all day, as I could go into labour at any point! And no... before you say it, it’s not just my phone. It’s the whole area 😔
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Mads Banda
(@MadsRB21) reported
from
Ealing, England
@virginmedia is the ******* worst! Don’t care what anyone there so called “customer service” is ******* atrocious
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Rosamund Irwin
(@RosamundIrwin) reported
from
Camden Town, England
@richardbranson I wish Virgin media was Dr Yes! You should know the customer service is the worst of any company I have dealt with since the Corona crisis began.
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lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia Whenever I have tried to call that number I can’t get through because I don’t have a VM home phone number/account number, meaning I cannot get this problem sorted.
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🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Ontop of that our phone line service are not even working which we cannot even call you for an update?...Please DM AsAP
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Mandi Martin
(@jamzack) reported
from
Romford, England
@virginmedia trying desperately to register sim on your network but phone doesn’t want to know! Can’t through via phone or text help, any ideas?!
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Ofcom we needed to open up a complaint about @virginmedia, how do we do this?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
The most unethical service provider in the UK is hands down @virginmedia. The service is an absolute joke. Stay away.
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia Yes I have and they sometimes (not always) advise that there is a problem but don’t explain which the service has become so inconsistent generally
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia We’ve run the test kit already. We aren’t getting any help from you lot so we’re going to Ofcom to settle this.
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Cordell Campbell
(@cordellcampbell) reported
from
Kensington, England
@virginmedia second time this week, an outage in W8. Get it together
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stalstal
(@Stalstal2) reported
@virginmedia @mallowsw0rld It’s been like this for 2 days now, many others saying longer for them. Sort it out, it’s obviously not a problem on our end with the router or PlayStation itself but something to do with YOU. Fix it
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Steven Woods
(@ste11woods) reported
@virginmedia Issues recording, watching recordings, broadband dropping. Phone signal dropping, losing wages as a result. Can't get in touch with anyone. 3 days to get an answer via WhatsApp. Can't access account to view, ammend or cancel my account. Pretty much everything really.
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Tom Ferguson
(@tom10248) reported
@virginmedia There is nothing wrong with my phone - the problem is that I am paying for 5g and getting 3G speeds. I ran your diagnostic - it says my problem is resolved - it isn’t. Broadband has been down for over 27 hours now and your mobile signal is terrible. Why am I paying for this?
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regie
(@Boothieyyy) reported
Is @virginmedia is the worst company going atm
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Microsoft Office
(@AlfieMccrory) reported
@virginmedia regards to the issue in Belfast some people in my area are reconnected but I am still not and powered off the router and back on and I have manually reset it but yet nothing
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Rob
(@Browbar1) reported
@TanTheMan_95 @talulahbluebell @virginmedia Ooh, well….I’m considering leaving em after 7 years because they’re bloody awful now
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Jools
(@juliedrodgers) reported
@virginmedia How about sorting the signal in LS19? It’s been going in and out for weeks 😡
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John Illing
(@frenchjohntanna) reported
@virginmedia I’ve called 8 or 9 times in last six weeks. Apparently the boxes will be delivered 4thOct, but it shouldn’t have been this difficult. Terrible service
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Clint Moanalot
(@ajjmtwit) reported
@MoneySavingExp I haven't used my BT landline to make a call for over 3 years. Unfortunately it's not easy to negotiate a better deal elsewhere when you have your broadband with Virgin Media, TV with Sky and phone with BT. Yes, I know it was stupid, but I can only get decent BB speed via VM.
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Mark Baker
(@GoonerBadger) reported
@virginmedia Hi - down again tonight, both tv and internet. PE7 area. Wi findrops out most days for a few minutes here and there, though tonight has been for the last couple of hours.