Virgin Media outages and service status in Hackney, England

Problems in the last 24 hours in Hackney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hackney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hackney, England

The most recent Virgin Media outage reports came from the following cities: City of London, Poplar, Hackney, Waltham Forest, Walthamstow, Harringay, and Islington.

City	Problem Type	Report Time
City of London	Internet	13 hours ago
Poplar	Internet	17 hours ago
Hackney	Total Blackout	23 hours ago
Hackney	Internet	24 hours ago
Hackney	Internet	1 day ago
Hackney	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 13 seconds ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Zahida (@zkhussain) reported 4 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  Thomas Matthews (@thomasdmatthews) reported 6 minutes ago from Islington, England

  @virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?

• 
  Lloyd Child (@islingtonlloyd) reported 8 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Eloisa Rodrigues (@eloisarod) reported 9 minutes ago from Tottenham, England

  @virginmedia There seem to never be a problem, and yet everyday the internet drops out…

• 
  Lisa Pursey 💙 (@LisaPursey) reported 10 minutes ago from Hackney, England

  @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 10 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Medan (@sumnjam) reported 20 minutes ago from Hackney, England

  @virginmedia It doesn't work , now I have lost home phone service

• 
  Emma Burnell (@EmmaBurnell_) reported 20 minutes ago from Walthamstow, England

  Dear @virginmedia this really isn’t the day for my Internet to go down. Sort it out. NOW.

• 
  Kathy B (@KathyB05775264) reported 29 minutes ago from Tottenham, England

  @virginmedia my internet is down. Is there a problem in the N18 area

• 
  Andee Byford (@BobCratchitt) reported 30 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Drewery **** (@drewerydyke) reported 36 minutes ago from Hackney, England

  @virginmedia That is the box that appears *after* clicking to register loss of service. See top line:”problem registering loss of service”. System apparently designed to avoid and flaws being found in it. Old capitalist adage:”the provider is always right”😜😎

• 
  Lloyd Child (@islingtonlloyd) reported 43 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  kevin richardson (@kevinri00714924) reported 44 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 44 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Steven Kraan 🐀 (@drawing_daily) reported 49 minutes ago from Islington, England

  @virginmedia internet down second day in a row, when will it work again?

• 
  Dionne (@dionnepat2000) reported 53 minutes ago from Walthamstow, England

  @vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!

• 
  Stewart Daniels (@Editmonster) reported 56 minutes ago from Walthamstow, England

  @virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen

• 
  Z (@PrivArsenalFtbl) reported 59 minutes ago from Tottenham, England

  I give up with @virginmedia, I just renewed my contract as well **** you pieces of shits

• 
  Shar 💙 #IStandWithUkraine (@sharlewis58) reported 60 minutes ago from Hackney, England

  @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  stelz✨🇬🇭 (@stelz_o) reported 8 minutes ago

  @virginmedia We have! We even got a text Message today saying service has been restored, yet I still am not able to work from home fully.

• 
  Jeanette (@missjnyc1) reported 9 minutes ago

  @virginmedia absolutely ridiculous that according to your customer service team no technicians in your company work over the weekend. So we are left without broadband for 5 days as it hasn’t worked since yesterday and the earliest someone can come out is Monday between 5pm & 7pm

• 
  Soli (@oisoli) reported 15 minutes ago

  @virginmedia we are getting no internet and the app says it’s our kits connection but that is all good and still won’t work after following your steps? Any help or updates?

• 
  John O’Brennan (@JohnOBrennan2) reported 15 minutes ago

  @wattzez @ConorGallaghe_r @IrishTimes That is completely untrue. I was on Virgin Media TV Tuesday talking about the issue. Just before that programme RTE’s Prime Time did a segment. It is being very widely discussed.

• 
  MrsM 💙 (@oldpoyntz) reported 20 minutes ago

  @PeterBakerMcfc @virginmedia Internet is back now. No one touched anything and it goes off. Moving to Community Fibre once this contract is up. I can't keep having these issues & paying through the nose. At least we'll be able to rotate through the apps as and when needed.

• 
  😊🎬🎥🔴Mark Anthony🔴📺📷😊 (@leolionmark) reported 21 minutes ago

  @GGNDRiRock @virginmedia Had to go to apps and sign in again, what am i paying @virginmedia for to avoid all this crap!

• 
  Robert Henry (@RHenry652) reported 21 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs

• 
  Fatscholes76 🇺🇦 (@fatscholes76) reported 22 minutes ago

  @virginmedia intermittent service in the area yet no sign of any engineers sorting issues. How long will this go on?

• 
  Rich Brady (@RichTigheBrady) reported 22 minutes ago

  @virginmedia Yes, it has happened yet again today. Not working at all. Rebooted several times. As usual App says no problems in the area. Happens every 4-6 weeks. Then we call virgin and wait 5-8 days for an engineer!Then it comes back on b4 engineer turns up.!

• 
  Melody Lane-Hayman (@ScepturaMelody) reported 23 minutes ago

  @virginmedia I realise that could of been without your control but they are still available on sky so I should of gone with sky obviously never mind I found movie channels I didn’t even realise I had as they were below the already greyed out ones that were paid for channels