Virgin Media Outage Report in Hackney, Greater London, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hackney come from postal codes N1 , E8 , N4 , N16 and E5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Hackney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hackney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Hackney, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Hammersmith, Southwark, City of Westminster, Newham, Wandsworth, Dagenham, Poplar, Ilford, City of London, Hackney, Wembley, Camden Town, and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Total Blackout | 2 hours ago |
|
London
|
Internet | 2 hours ago |
|
Hammersmith
|
Internet | 2 hours ago |
|
London
|
Internet | 3 hours ago |
|
Croydon
|
Wi-fi | 3 hours ago |
|
Hammersmith
|
Internet | 4 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
-
Bobby Harding (@bobby_harding_) reported from London, England@virginmedia Hi ALG, thanks for the reply, it’s greatly appreciated😊 After a long call with Yodel we’ve found out there was a system error resulting in them having to return to the depot & they will attempt to deliver today. Nevertheless, the problem has been the lack of communication to us.
-
Sam Peel (@SGuggiariPeel) reported from London, England@virginmedia worst customer services I've ever dealt with. They make it hard to complain then lied to me twice deliberately and closed the complaint before it was resolved. Don't trust them!
-
دانه الضبيب (@DanaAldubaib) reported from Paddington, England@virginmedia Yes I would like to cancel my service and still no one answer !!
-
Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England@ben_reed_73 @Scoutsscarter @BBCBreakfast @virginmedia I have been with them for 12 years. Love the product, hate the service
-
Gemma Sargeant (@Gemsy8382) reported from London, EnglandUnbelievable! My mums internet service is having problems. The call centre seem unable to deal with this. This has been going on for months. I'm still on hold. If it's not sorted today you're losing a customer @virginmedia
-
Bobby Harding (@bobby_harding_) reported from London, EnglandI have just received the most atrocious customer service from @virginmedia ! WiFi was supposed to be here two days ago because it was signed for at the wrong address & I’ve just been told by a supervisor that there’s nothing they could do, thanked me for my time. Then hung up!😡
-
Amanda Davey (@Amanda_Davey12) reported from London, England@virginmedia no TV for 24 hours, been on the phone for 50 minutes, guy has now disappeared, left me hanging on the line! The service is so bad!
-
Angus Teee (@AngusTeee) reported from Islington, England@virginmedia I could indeed try ringing that number - if I wanted to spend over an hour listening to the same songs on a loop then speaking to someone who doesn’t know anything. You have a real problem with customer service and it will lose you business.
-
Paul Goldsmith (@PaulGoldsmith73) reported from Brentford, England@virginmedia Oh, and I raised a complaint a week ago and was promised call within two days. It’s now a week. Nothing.
-
Gemma Sargeant (@Gemsy8382) reported from London, England@virginmedia Hi, the internet doesn't work full stop. It stops but the white light still shows in the box. She needs an engineer please
-
Nigel (@nige977) reported from Ilford, Englandon hold for 15mins @virginmedia only to be given another number, utterly useless, how can the service be so expensive, but this useless
-
Gemma Sargeant (@Gemsy8382) reported from London, England@MoneyTelegraph another @virginmedia fiasco! 🤨 Been going on for over a year, just checks mums messages. Internet constantly going down!
-
JC1980 (@JClinton37) reported from Camberwell, England@virginmedia Can someone answer the phone. Last week when I got rid of sky and got virgin installed you had someone on the phone to me in record time the last two days I’ve had issues no one available. I’m within my 14 days so I’m gonna cancel if u don’t respond properly
-
Nigel (@nige977) reported from Ilford, England“Right now our team is a little busy” @virginmedia yeah no shit they are, everyone trying to call to get their daily virgin issue sorted
-
Amanda Davey (@Amanda_Davey12) reported from London, England@virginmedia @virginmedia it goes on, we have had no Internet for 3 months, that’s finally been fixed and now no TV, and I am still on the line, 58 minutes, not sure where the guy has gone, I’m not putting the phone down!
-
aaron grantham (@aarongrantham) reported from Richmond, England@virginmedia seems to be a problem with playback on iPad from virgin media box. Stored shows on the box were playable now not. Connects, plays 2 secs then stops noticed 3 days ago.
-
Amanda Davey (@Amanda_Davey12) reported from London, England@virginmedia Unfortunately the guy just put the phone down on me and that link is not working!
-
Nigel (@nige977) reported from Ilford, England@virginmedia Nah you guys really do suck, can’t fix a thing remotely, and I’m done taking time off work, think Sky deserve a crack
-
Mark North (@MarkNorth78) reported from Romford, England@virginmedia I have requested my full account information to be sent to me under the freedom of information act, so that I can raise a formal complaint, earlier today. Was told it will be emailed to me immediately... Still nothing in my inbox. I'll probably have to call a 5th time.
-
Jane Hirst (@JaneLHirst) reported from Barnet, England@virginmedia I'm sorry, if your people can't get their acts together I'm not going to chase them and I'll be looking into our service options tomorrow
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
danny boy (@sparkystubble) reported@virginmedia How much longer no tv service please
-
James V Tooey (@jvtooey) reported@virginmedia Hope we as customer get a good discount on bills then
-
David Kellett BSc (@Davidrwkellett) reported@virginmedia whats going on? When will service be resumed??
-
iggyzomboid (@iggyzomboid) reported@virginmedia But that's just the TV which I couldn't give two hoots about. What's happening with the broadband outage??
-
Jennifer Cunningham (@Jennie3583) reported@virginmedia I have lost both tv and Internet which is really handy as I'm working from home, I have had to cancel appointments I had booked in today so thanks for that.
-
Dakara_Spawn_Blk (@DakaraSpawnBlk) reportedRight now my GiffGaff service on my phone is faster and more reliable than @virginmedia #virginmedia I can go on like this for days until I've been released from my contract or go to the #newspapers or #bbc to expidte things. Every month there's something. Luckily for now I CBA!
-
SMK (@seanmichae) reportedAny further info as to when the tv service in the fk4 area will be fixed @virginmedia
-
SMK (@seanmichae) reported@virginmedia any update on the tv service in the fk4 area being fixed
-
leila (@leila24765781) reported@virginmedia Sick to the back teeth I pay over £108 a month & it’s forever down if not tv it’s internet
-
Sue Groves MBE (@SUEG46) reported from Rochester, England@virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?