Virgin Media Outage Report in Hackney, Greater London, England
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The latest reports from users having issues in Hackney come from postal codes N1, E8 and N16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hackney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hackney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Mitcham, Hackney, Wembley, Southwark, Welling, Croydon, City of Westminster, Barnet, Islington, Paddington, Wandsworth, Chingford and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| Mitcham |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no disrespect but going into my account just doesn’t work- especially when there in no mention of my appointment - it’s ok for your sales team to call me and agree an 18 month contract at more money but when i need help there is none
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Stan Braganza
(@sbraganza) reported
from
Barnet, England
@virginmedia no internet in N14 since 1035am. Had to cancel work meetings. Compensation?
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Your broadband is terrible. I am suppose to have 350meg and it is under 20 on speed test. Your customer service team are incompetent at best. Being told I was being put on hold while they try and sort the broadband out and the agent never came back and didn’t call me back either
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I have been a long time customer. Is this the service you offer?
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Chris M
(@ChrisdMRF) reported
from
Richmond, England
@virginmedia no TV signal, tried all tests etc no change. Web help just keeps going in circles
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I managed to speak to the customer services after 20 odd minutes of holding the line. I have changed my plan but yet to receive an email confirmation though!
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Brentford, England
@virginmedia hello? Are you there? Have been a Virgin Media costumer for literally 3 days and I’ve already got the worse service and am very disappointed by the overall experience. I’ve been trying to call someone from the customer service team since Friday to no avail...
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colin miles
(@kilomilesy) reported
from
Romford, England
@virginmedia 11 days without a landline and 17 texts giving a time and date estimating the fix to be done by and failed every time. Oh well let’s see what tomorrow brings! Crap Virginmedia
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Max
(@maxbhill) reported
from
Croydon, England
@virginmedia Is this really the standard of service you think is acceptable
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Terrible. Please have someone call me so I can leave as I have wasted 1.5 hours on hold trying to get through to do this
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @virginmedia Your lines are always busy through the day! What is happening? I tried last weekend and it's the same this time too. Help!
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p2.0 ✊🏻 🏳️🌈 #BLM
(@pauldurie) reported
from
London, England
@PippaCrerar @virginmedia If you're using a Virgin router I would buy another one as they're useless Main issue I found was they don't switch between 2.4GHz/5GHz very well If you want stronger signal then switch off 5GHz
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia Yes it was on their and now it’s not but it’s still not working
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s still not working...
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia maybe if you honoured your compensation scheme thst has been filed twice but you have still charged me full payment on last two months— pretty bad
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Everything. Broadband is terrible. Slow. Unreliable. Your customer service is terrible. I am cancelling the direct debit now. I was on hold for over 1 hour trying to leave
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no resolution-
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s down again!!!! Me and the lads are two wins in on warzone and going for the 3peat! Surely this is a breach of contract, give me my money back!!!!
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @virginmedia Your contact us chat service online isn't working either!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Jackson
(@larracroft) reported
@virginmedia I made a complaint to your colleague but nothing has been done. Why are customers expected to wait nearly an hour to get through to customer services especially as customer services weren’t available for the whole of Saturday!!
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Tommy Docherty
(@TommyDoc36) reported
@virginmedia The box freezes on 'Welcome' screen and takes multiple reboots to get it eventually started. Had problems with it ever since I got the new remote. Other problems are - it doesn't play any 'catch-up' programmes, and, it only plays the first three minutes of recorded programmes.
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PepeHasFallen
(@rpepe88) reported
@virginmedia I do need help. Tried using your whatsapp service and calling but nobody understands. You’ve been overbilling me for 3 months now
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david
(@theking1534) reported
@virginmedia im not get any mobile signal on my phone I have check the network coverage in my area ne34 0te every think seem Ok but it not please help asap
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Nico Daniel Smit
(@nicodsmit) reported
@virginmedia Rubbish. That was 11 Jan. It is 30 Jan today. How much time do you need? Just more @virginmededia excuses! NO ONE at your useless organisation is willing to take responsibility and either fix it or return my money and admit you cannot or dont want to do it!!!!!!!!!!!!!!!!!!!!!!!!
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The Artful Dogger
(@MetzieMetz) reported
@virginmedia I'm trying to call customer services but get cut off on connection after I've waited on hold for 30 mins + Can someone call me back?
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Iain
(@FGLBFAKF) reported
@virginmedia And here is a glowing example of the wonderful service of Virgin Media. They made a mistake and disconnected my service (very promptly, didn't take 48 hours to do that as it was disconnected exactly at midnight on Friday despite having been extended to the end of March). 1/2
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Daniel Kelly
(@DanielK52742301) reported
@virginmedia virgin get my broadband working. Had no services since 19th of January, it is not acceptable. EH29 area, shocking service, shocking customer service, shocking company
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Andrew Harrison
(@Andrizu05) reported
@virginmedia just been on hold trying to get through to the cancellations department, eventually got through and call was terminated. How can I cancel my services due to the ridiculous price rise. Your phone lines are a disgrace
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Allstarii
(@Allstarii1) reported
@virginmedia When you ring there is also no mention of a technical fault... That was the issue on Friday though