Virgin Media Outage Report in Islington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Barking, Ealing, Ilford, Orpington, Wembley, Croydon, Leyton, Acton, Tower Hamlets, Islington, Morden, Bermondsey, Camden Town and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Tottenham |
Internet | |
| London |
Internet | |
| London |
TV | |
| Barking |
Total Blackout | |
| Ealing |
TV | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@virginmedia I’m not paying you for a self-service option. I’m paying for a service you’re not delivering - the onus is on you to fix it - not me!
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia I was told by Mark in your call centre in the Philippines that this was planned maintenance and my connection will be down until 24th - I wasn't informed this was going to happen. I need broadband to work from home 🤷
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Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia Yes, it says I have a good internet speed which is incorrect. As I said before, Iv contacted your customer service and one of your agents said that the internet will be down until 23rd March & that there is an outage in the area. Surely it cant take that long to correct a fault
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Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
When my Dad died last year @virginmedia, you deleted his email account. I’ve been trying to get it back to check his messages but the complaints department keeps saying they’ve tried to call and couldn’t reach me (they haven’t) and then closed each complaint. Can you help please?
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@virginmedia Sometimes. But that’s not the issue. It behaves the same if not connected to VPN.
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@virginmedia Your phone number just informed me that there is a problem across E11 with expected resolution time of 12.30 Surely that’s information you have available to share; rather than making customers dial in to find that out?
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia How can I speak to someone in the UK to make a complaint? Worth noting I'm out of contract and can switch away from Virgin anytime I like
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Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
@virginmedia Thanks. Yes the account was transferred to my mother - but we didn’t realise we’d lose his email address too. We haven’t been able to let people know he’s died because we don’t know who is still messaging him. I just can’t get anywhere with the complaint system.
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Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia One of your service providers have just said there is a problem in the area and the internet will be down until the 23rd March... surely this can’t be correct...
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia It now says that there's a known fault in my area that will be fixed today. So, why did Mark say it was planned maintenance to be resolved on 24th and why wouldn't he share the number without closing my complaint?
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
Morning @virginmedia, your famously unreliable but expensive broadband service is down in Walthamstow (again)
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia I made a complaint in Feb 13 to dispute about the undue charges. On Mar 6 and 17, virginMedia claimed to write me a letter and Mar 18 to have emailed me, I’ve received nothin. Now virginMedia is to disconnect me tomorrow for outstanding payment. I requested to cancel just now
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia It was about a complaint made formally on Feb 13. Are you asking me to do something like a dog chasing its tail ?
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
@virginmedia The VM app says no service problems but I have 8MB download tonight on a 200MB service. Lots of disconnects today too. Calling 150 results in them telling me to wait for it to get better.
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia Please can you explain why broadband has gone down in the London N1 area and what you are doing to remedy this? I have an urgent deadline to hit and currently have no internet access ...
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Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia internets down again.. is there an outage?
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@virginmedia my internet appears to be down, and your status page appears to suggests it’s up. Any idea if there an issue? E11
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@virginmedia It was to try and fix my router / modem issues. I didn’t arrange it, the person I spoke to not the phone (the fifth person) said she had arranged it.
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craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia F*k YOU. No wifi for a week. Waiting for a supervisor to call me back within 24 hours. FOUR DAYS Later and 2 IDIOT technicians ... cancel my service NOW. I’m moving my building Into the 22nd century. Keep playing with copper wires See ya *******
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia He also refused to give me another Virgin Media telephone phone number to contact unless I closed a complaint that I wanted to make about this
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dauis
(@dcb38) reported
@StevenKiberton @davemabbott1984 @virginmedia It was directed at me. Generic reference to India is Customer Services, apparently. Clearer to just say Customer Services.
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The Temp
(@The_Temp) reported
@virginmedia The faults “team” told me that “there is a fault with your hub.” They also said you don’t have enough stock of hubs so you’d only replace if an engineer can’t take the hub apart and fix it.
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Lawrence Broadie
(@lawrencebroadie) reported
@virginmedia I think it’s just the channel’s output visually was poor. Lots of media coverage about it. Everything else is spot on and was recently upgraded to new G1 / new tv box etc. All grand.
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Janice Mills
(@citzgirl) reported
@virginmedia As a customer I am dismayed that you choose to sponsor the petty science denying channel GBN whose only purpose appears to be a shock **** to get click bait.
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Paul Simpson
(@SCMpaul) reported
@virginmedia @virginhelp Virgin internet has been down for some time in Bolton area, yet your service detector claims all is well. It isn’t, so your fault detector is broken too…..!
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Stelio Kontos
(@busmemybitcoin) reported
@virginmedia your customer service is ******* ****
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Monk£y Bar$
(@monk3ybarz) reported
@virginmedia trying everything to connect the London Underground WiFi. Used to be able to connect via Vodafone but they've been removed. Says I can use my Virgin Broadband login but just keeps looping me round on the login.
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Timothy
(@Timothy4D) reported
@edbrown3d Virgin Media is useless and for some reason my street is just awful, its out every night for like 5 hours
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The Temp
(@The_Temp) reported
@virginmedia Which is pretty rubbish given they identified a fault with the hub itself. As soon as I mentioned I’d start calling other providers they fixed the issue… I hope your engineer is vaccinated and wearing a mask because I’m still shielding
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VINCENT BURKE
(@vinceb007) reported
@virginmedia I was over charged today .....does your poor service ever end ?