Virgin Media Outage Report in Islington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Ilford, Hammersmith, Muswell Hill, Southwark, Southall, Camden Town, Barnet, Mitcham, Harringay, Waltham Forest, City of London, Croydon and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| Hackney |
Internet | |
| London |
TV | |
| Ilford |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Miss Wilder
(@Maria_Wilder) reported
from
Kingston upon Thames, England
@NickChis @virginmedia I just called their helpline and I was told service improvements are currently being done locally and "everything should be back to normal by 3pm" today. 😒
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@virginmedia Nobody has said anything. They said they would fix it at last and then they left leaving the box in pieces in the flower bed and with no phone signal.
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Bella-Marie
(@BellaMarieUk) reported
from
Walthamstow, England
@virginmedia my internet is down again. I was without internet from Tue to Sat and now it’s happened again. What is going on? I can’t do any work!!!
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Jenny
(@smellmycheese) reported
from
Walthamstow, England
Virgin Media, have, Virgin Media style, ****** up so we have no internet connection at home, so can't do any work and taking emergency LFT so I can go into the office if needed, yet another entirely normal day
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Miss Wilder
(@Maria_Wilder) reported
from
Kingston upon Thames, England
@virginmedia So it seems you are doing "service improvements" in my area, and "everything should be back to normal by 15:00". It's the middle of the working day....😒😐. Could those improvements not be done at night or during the weekend? Cheers.
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia a text to say there may be disruption to services is not the same as no wifi or TV since 8am and not expected back on until 4pm?! Can’t speak to anyone on the phone either! Not acceptable especially when I am having to cancel important work meetings?! Furious!
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Stanton Warriors
(@StantonWarriors) reported
from
Brentford, England
.@virginmedia sucks!
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Miss Wilder
(@Maria_Wilder) reported
from
Kingston upon Thames, England
@virginmedia I did. 3 calls to be precise. There seems to be a tech issue on your end which keeps hanging up on callers....I can't afford to lose any more hours, so I've resorted to writing a letter instead. Thanks.
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Derek
(@derekxgl) reported
from
Kingston upon Thames, England
@virginmedia any broadband issue in New Malden area? Unusable in last half an hour or so. I am using physical cable connection.
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shipon miah
(@MiahShipon) reported
from
Poplar, England
@virginmedia sort your network out unable to call any mobile numbers from my phone. It looks like it is affecting a lot of users. The least uou can do is put a website or twitter update
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Del 🌈
(@derrickca) reported
from
Croydon, England
@virginmedia Having had a quick read of the forum it looks like it’s a common problem. Several call outs happened without results.
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
Nothing like @virginmedia's **** broadband coverage to kick off the week. No connection for 1 hour now
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia Yes I have it shows no issue. Yet when i call it says there is. Why can you never speak to anyone at Virgin? 90% of channels show W02 error message
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!
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Miss Wilder
(@Maria_Wilder) reported
from
Kingston upon Thames, England
Hi @virginmedia. I've just spent 1.5 hours/3 calls on the phone with you to cancel my contract due to moving flats. Each time the line went mute after a long wait and eventually disconnected. Please fix your service! Thanks.
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia hi I reported an issue on sunday & an engineer booked for today who has not shown up. I have hardly any programmes & rebooted box numerous times.I am now unable to get through on the phone as message is saying there is an issue but my service update says no issues
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
Less than two weeks on from having to wait a week to get my wifi back up & running, here we are again. No service (Battersea) and 4 days wait for an engineer @virginmedia I deserve to be compensated. This is ridiculous and unworkable. #virginmedia
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Nadine_TeamTimmons 💙
(@Nadine_MrsSpoon) reported
from
Croydon, England
@virginmedia my tv and broadband dropped out about half an hour ago. cant get through on the phone cos says office is closed and online help link connects then disconnects. no way of getting assistance.
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Ali Rahman
(@alirah1986) reported
from
Croydon, England
@virginmedia absolutely ridiculous from virgin media **** Servis, unprofessional staff, No net for 11 days, no help, 4 times phone been put down. Thieves
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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alec macarthur
(@AlecMaca) reported
@virginmedia No. I saw the huge online commentary regarding the quality of virgin hubs and customer service and realised I’d be wasting my time. The product up the cable is excellent, your hubs are unacceptable.
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KJ Reilloc
(@KReilloc) reported
@virginmedia @Jak_Collier So why did your other agent tell him it was available via the red button? Virgin Media customer service is absolute ****.
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Alec O'Dare
(@aodare) reported
@virginmedia how do I make a formal complaint about a staff member? The attitude given when cancelling my service after 10yrs was unreal. And offering a £40pcm discount in a sec just shows how much I’ve been overcharged. Disgusting service.
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Vick
(@VickiiLansdowne) reported
@virginmedia Hi, I've just had a missed call from 01618020131. When I ring back it says I have been contacted by Virgin Media, thanks & goodbye. How can I get in contact? Its about someone coming to fix my hub & get my Internet set up which should have been working 2 days ago
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clean shirt
(@cleanshirtuk) reported
@Blay_Vision If it’s not virgin media, they’re all using BTs equipment anyway. Go for the cheapest on the speed you want if you don’t care about customer service
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Charlie Brough
(@CharlieBrough14) reported
If you wnana know how bad @virginmedia is I started downloading @NBA2K about 2pm yesterday and am still waiting for it to complete
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Dan
(@dpm_79) reported
@virginmedia I wanted to take on a new 18 month contract but as an existing customer is apparently costs me £11 a month more than a new customer. Just seems stupid, it must cost more than £200 to win a new customer but VM r happy 4 me 2 join another supplier at 20 pcm instead of pay u 34 pcm
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🄻🄴🄾 🄹🄱🅁
(@eljayar) reported
@virginmedia Today is the 3rd day in a row with a broadband outage in N15. Each evening it's marked fixed then back off next morning. Please let us know what's up, it's about to start really impacting my work.
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mrc9878
(@PsychoClaw) reported
@virginmedia Last technician said some of the connectors were old and she replaced them, spent an hour checking everything. Replaced some parts and it worked for 6 months. It's now the same and you guys can't see the issue. Was told it would be sorted in 48 hours and time is about up.
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mrc9878
(@PsychoClaw) reported
@virginmedia I've done everything I can, rebooted 10 times, all the things you are told to do I have done multiple times and I'm at my wits end with it. Last 2 years have been awful to say the least.