Virgin Media

Virgin Media Outage Report in Islington, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Islington, Greater London, England 10/17/2025 12:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (33%)

    TV (33%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Islington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Dagenham, Camden Town, London, City of Westminster, Croydon, Waltham Forest, Enfield Town, Hammersmith, Wembley, Islington, Ealing, Fulham, Barnet and Southwark.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomDagenham Internet
United KingdomCamden Town Wi-fi
United KingdomDagenham Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • FergusRose Fergus Rose (@FergusRose) reported from Ealing, England

    @virginmedia it’s down again when will Internet come back

  • kbray68 Kieran (@kbray68) reported from Ealing, England

    @virginmedia thx got it back for 30mins now down again😡

  • robskils Robin L-S (@robskils) reported from Wandsworth, England

    Just as I'm starting to think there's hope for humanity, I try calling @virginmedia customer services. Then I remember what a hopeless pile of sh1te modern life has become. #virginmedia #virginmediadown #virginbroadband

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginhelp @virginmedia #internet #communityfibre I have just spoken to the useless Virgin cust service in Indian (they hung up twice) they refuse to offer some bill credit for loss of service all day yesterday. Disgusting rip off company AVOID!

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Lambeth, England

    For the fourth time today since the lockdown @virginmedia have had a fault & we’re without WiFi. It was fixed for exactly one hour & has just gone out again. Pathetic service, really

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @jmc_what @virginmedia I’ve just got through and they say there’s a problem with my hub, which I question as I’m in London and there are loads with Virgin internet issues.

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.

  • Judyinrichmond Judy 🍊🍊🍊#blm (@Judyinrichmond) reported from Richmond, England

    @HarryBrianEllis I moved from virgin media years back. Dodgy bills with made up charges and internet constantly going down. Never looked back

  • AStrangerJ A.j. Stranger #UTAG (@AStrangerJ) reported from Bromley, England

    @virginmedia I’ve had your service installed this evening, but I’m only getting about 6 channels. I thought I was getting 100+. Been on hold with your customer services now for 25 minutes and still haven’t spoken to anyone. Not exactly a great start 🙄

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Barnet, England

    @virginmedia your poor broadband performance is annoying me. Not only did it cut out yesterday when I was in a zoom meeting, now I can’t even get my streaming devices to stream. Just awful

  • markhayo MarcHayo. Former ditherer. Now pro hard-changed EU (@markhayo) reported from Kensington, England

    Respect to the engineers @virginmedia Consistently maintaining such a complex network is a tough job, especially at a time of exceptional demand. Whingeing the instant something as advanced as an internet network goes wrong is such a self-regarding 1st World problem. Shame on us

  • REDROBB1967 ROB FARACE (@REDROBB1967) reported from Barnet, England

    @MartinSLewis @LaraLewington @itvMLshow Be great if you could sort out @virginmedia wifi down again for London all day. TV services down too.

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @AsadMoghal @virginmedia That’s of course if you get a reply from a genuine account . Lots of scammer accounts reply to Vm complaint tweets - because there are so very many online complaints #virginmediadown

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @virginmedia intermittent internet now for 2 days and no answers from you. Dreadful service. #virginmediadown

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    Been with @virginmedia 5 weeks & it’s been issue after issue & this is last straw. Service levels are appalling. contacted BT & coming to install Fibre & then it’s goodbye.

  • Judyinrichmond Judy 🍊🍊🍊#blm (@Judyinrichmond) reported from Richmond, England

    @MylesWardenOwen @richardbranson @virginmedia Virgin media has been going down for years. When I was with virgin my internet was constantly down, at least once a month. Change, they are crap.

  • Ronyaujla Rony Aujla (@Ronyaujla) reported from West Molesey, England

    @virginmedia I made a complaint when this happened weeks ago, which resulted in me forking out for my own router. You didnt acknowledge my complaint and sent a letter saying I should call you back and I did and still have had no response! Apalling service! Will have to go to Ofcom.

  • Paulmalin10 Paul Malin (@Paulmalin10) reported from Camberwell, England

    @virginmedia Thank you. It’s back. It really must be possible to give faster and better information when an outage is so widespread. 4 hours to admit the problem. No indication of coverage, cause or duration.

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MASHTRON MASH69 (@MASHTRON) reported

    @virginmedia Done that. No fault showing. Just a poor service.

  • Ff44582807 Ff (@Ff44582807) reported

    @virginmedia trying to talk to your customer service about my account but they keep hanging up on me, only other way to reach you is via post, seriously?

  • brillantbean FMG (@brillantbean) reported

    @virginmedia It was on direct debit and appears on my bank statement - after a frustrating conversation today AGAIN I got nowhere. I have sent proof it’s just too stupid

  • 1x1_NFT 1x1 (@1x1_NFT) reported

    @virginmedia I wasn't given any clear explanation - only some undisclosed cabling issue. What I really accept is why this issue wasn't diagnosed and sorted during the *first* long wait from signup on 2nd to installation on 18th October?

  • LadyLucia05 Lucia (@LadyLucia05) reported

    @virginmedia Trying to reschedule an appointment, they say they don't need me at home, so how do you access my cable that's knackered when it goes under my rear garden, or I can cancel till December its a joke, nothing but trouble since upgrade in June #sortitout

  • HatWoollen WoollenHAT (@HatWoollen) reported

    Bloody @virginmedia hub down yet again. Honest to god if the wi-fi's not dropping in and out the hub needs resetting. Pile of crap.

  • muttley1988 Michael angood lvl40x4 87.5mil xp done (@muttley1988) reported

    @virginmedia @dawnduffy Internet and TV went down yesterday around 1pm and still not up and running a day later shoddy service!!

  • Garydaw1 Gary Daw (@Garydaw1) reported

    @virginmedia seems our internet is down in the Plymouth area? Any idea on fix time?

  • DarrenBond86 Darren Bond (@DarrenBond86) reported

    @virginmedia Outage. ******* joke. Est 4.15pm fix after saying 8pm just before it

  • 77Roso77 Bartosz Polecki (@77Roso77) reported

    @virginmedia anything is happening in South East London area ? I'm broadband is down since 1am 12h now.