Virgin Media Outage Report in Islington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Islington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Leyton, Croydon, London, Dagenham, Bushey, Bermondsey, City of Westminster, Acton, Lewisham, Finchley, Holborn, Tower Hamlets, Enfield Town, Ealing and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 Leyton |
Total Blackout | |
| Leyton |
Wi-fi | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Dagenham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
-
Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@DrEMcNaught @virginmedia They have the worst customer service I have ever known
-
YILDIZ SAR - HARV
(@YILDIZ_SAR_HARV) reported
from
Kensington, England
They cut connection with #virginmedia ,I moved couple of months ago with Hamptons international (Sloane square),Black Africans with British Indian take stuff I report the police,didn't help (SW10 0NH) @richardbranson @BBCbreakingnews @Reuters @DRexplore @nytimes
-
William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia broadband is down yet again in NW5 (area 15) and service status says no issues. No way to escalate this and no idea of what the problem is. Help, my service keeps disappearing.
-
Alec Zetter
(@alec_zetter) reported
from
Enfield Lock, England
@virginmedia Hi! I would like to cancel my service! I've tried online, via phone and now on your fourth department via text message!
-
DigiTales
(@Liv_DigiTales) reported
from
Barnet, England
@cdholdsworth @virginmedia @VirginMediaCorp Same issue for me. Also drops for a few minutes a few times a day everyday NW7
-
Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking
-
Dan Padgett
(@danjpadgett) reported
from
Wandsworth, England
. @virginmedia you know it would be great if my Internet didn't disconnect and average of 25 times a day, every day for 3 weeks. Sure makes working from home a challenge. Your support say 'there is nothing wrong their end' I beg to differ.
-
OD
(@Olivia121994_) reported
from
Harrow Weald, England
@craig_dw @virginmedia This means either the router is downloading an update or your internet connection isn't on 🥴 not useful that that signal could mean either
-
Bhavin
(@Bhavinchief) reported
from
Watford, England
@virginmedia Internet down again!! So frustrating what’s going on!! Every weekend!!
-
OD
(@Olivia121994_) reported
from
Harrow Weald, England
@craig_dw @virginmedia Search virgin media area signal and itll tell you if they're doing work locally
-
Samantha van Leeuwen
(@SamanthaLeeuwen) reported
from
Bromley, England
6 weeks for @virginmedia to fix broadband in Orpington and still missed today’s deadline! Pay for 500mb get 5mb if lucky. #NoMoreExcuses
-
Jon 🍺👍
(@beerinthesuburb) reported
from
Enfield Lock, England
@TalkTalk - Hi, I'm a customer that has switched to @virginmedia and need to cancel my account. I called yesterday and you told me I need to ask Virgin to send an "unsolicited cease" request. Contacted Virgin, who have said we need to ask TalkTalk to cancel our services...
-
Dee
(@0618_Dee) reported
from
Camden Town, England
@VirginMedia How can you only teach your customer "facing" staff to only say sorry, we've been trying to resolve the issue. As a new customer, I'm starting to regret my decision of choosing your company as I haven't had any of my broadband or TV package working as your promise!
-
Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia is down again for our entire block and the CS line is still closed. 3 weeks in a row. No status update and same issue. Not looking good here
-
Ian Williamson
(@StMirrenDaft) reported
from
Tottenham, England
Still down @virginmedia. Utterly diabolical service!
-
Ferg
(@LondonFerg) reported
from
Camberwell, England
@virginmedia Aparently that is the cost if I want to talk to anyone in relation to the above problem according you your rep...
-
James Butcher
(@JambyButch) reported
from
Wandsworth, England
@virginmedia If two hours being transferred around yesterday on the phone from person to person didn’t help us, I’m not sure an ‘automated assistant’ will help!
-
ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia thanks for ******* the phone line the other week. However, it has stopped working again. Grateful for a speedy fix please!!!
-
sam shea
(@thecatsrgrowlin) reported
from
Tottenham, England
@DJStuartJ @AbleMichel @virginmedia @grimegran Me too -you need to have more speed -wired broadband in sons bedroom is fine, every place else is ****, emailed asking for hub3 so can get boosters, just get sent round in circles #pissedoff and fed up
-
Alec Zetter
(@alec_zetter) reported
from
Enfield Lock, England
I will never ever subscribe to @virginmedia services due to how difficult they make it to change services/cancel contracts. It's a joke and should be looked at by @Ofcom.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
smartesthorse
(@smartesthorse) reported
@virginmedia this is a DESPICABLE company I switched because of cost/service fully repeatedly, explained why now I get daily calls demanding know why why I left, I am disabled woman pensioner I feel alarmed and harrassed they will not leave me alone NO means NO Virgin
-
Andy
(@AndyGuthrie1) reported
@virginmedia Hiya, yes I've done all this and it's determined definitively that my WiFi is just almost non existing in the kitchen 25ft away, then when I tried to get the booster it says you've stopped registration due to high demand (unsurprisingly) hence I've still got no real service.
-
St Chit
(@chitst176) reported
@virginmedia So Day 6 with no internet no phone no tv and no engineer- apparently the car crash into the street box isn’t an area fault despite my neighbours not having connection it’s just my service that’s down … Just waiting in like it’s the 1990’s
-
Avant Gardener
(@AvantGardensnft) reported
@virginmedia No, you can tell your internal department to sort it out. You’re clearly not able to help (that social media management degree is well useful), I have made more than reasonable efforts to request that you do, I have screenshotted my formal notice of 28days via here 1/2
-
Alex
(@AlexPRPC) reported
@virginmedia Slow download speeds, non-existent upload speeds. Even if the speed appears high, there is a lot of packet loss. I work virtually and it makes it impossible to attend meetings because whenever I talk only about 70% of what I say is received & the same for me understanding others.
-
Lucy Kaufman
(@lucykaufman_) reported
@virginmedia My 80-yr-old mother has been trying to get her VM equipment picked up but you never collect it. She’s been charged £300 for this so far and threatened with another £100. It’s been packaged and ready for weeks! She’s phoned numerous times.
-
Jamie Longrigg
(@longrigg) reported
@virginmedia It is a shame, I have done that and they told me that it was up to Virgin Media to do the cancellation! I think that you should really focus on improving sales and customer service, because this is where you have performed really poorly
-
smartesthorse
(@smartesthorse) reported
@virginmedia Virgin you totally do not undeestand the current climate It is NOT okay to refuse to accept a customer switches it is NOT okay for bullying men to call lone women in their home every day making demands NO means NO I dont want to be your customer
-
smartesthorse
(@smartesthorse) reported
@virginmedia Avoid this over priced lot they have hateful business practices I have switched but they will not accept it call me daily each time demanding to know my reason for leaving..er twice the price, no customer service web down many times a year ?I HAVE LEFT accept it
-
smartesthorse
(@smartesthorse) reported
@virginmedia I would not use you if you were free since I switched harrassed with calls been called VIP customer Really? was charged more han I pay for all power rude service Now switched you offer to HALVE payments if I am VIP why you only offer £3 cut before? STOP HARRASSING ME