Virgin Media Outage in Harringay, Greater London, England

@clairyfairy86 @virginmedia @btsport Same issue here!!

@gary_macdonald2 @virginmedia @BTSportBoxing We've got the same problem here 😡

@virginmedia can you please tell me why thete is no broadband or t v service in Sw17 8dy area !!!

@virginmedia Yes a fault yet again!!! Absolutely no service at all .... no WiFi / TV or home phone

@virginmedia I did tests and there is a problem. But it is not fixed. No landline, WiFi keeps dropping, terrible coverage in house. Please give me a number where I can contact a REAL person

@virginmedia Another day and @virginmedia landline is STILL down! When will it be fixed. When I speak to @virginmedia all I get is automated response. Pull your finger out @virginmedia or there will be a mass exodus to #sky or #BT

@virginmedia landline down and has been for days. #broadband keeps dropping, #broadband coverage poor. I’m off to #sky it has to be better than #VirginMedia

@virginmedia Have finally checked on line it says it's still down and a fault has been reported.

@virginmedia Why is this network always playing up so unreliable

@virginmedia our virgin phone line went down last night. I reported it but have had no acknowledgement of the fault, guess what no surprise it's still not working. #disappointed #nocontact

@Data_Thug @virginmedia EE are quite good in the sense that i have never had to plot their cruel and viscious death x

No to Virgin Media, better service somewhere else #novirginmedia #badservice #cancelservice

@KirstyCM @virginmedia OMG, it’s the worse. I had an issue since October still haven’t been resolved until now and they are still charging me. Spent 60mins on phone 10x trying to resolve they pass you about or cancel call after being put on hold. Disgusting service. Just cancelled the Direct Debit

Most painful #CustomerService phone call goes to @virginmedia. Tries to help with reducing my bill by offering Sky Sports and Cinema. Calls me 5 times and then starts by saying it isn’t a good time for him to talk to me...

@virginmedia Seriously considering terminating my contract the WiFi is terrible no amount of boosters you offer to send work .... frankly I feel you’re just fobbing us off

@virginmedia could you DM a direct number so I can discuss the appalling internet service you’re providing... £106 pm I expect more than we’re getting

@virginmedia I want someone who speaks proper English and has more brain cells that a goldfish to respond to my complaints ongoing from Dec 2019. I don’t appreciate being fobbed off multiple time’s and then hung up on. I pay for service I’m not getting. It’s daylight robbery

@issyl0 @virginmedia If they don't trust their own process, they should give options to do otherwise. Especially considering they forced us to pay for 6 months of no service as we're moving to an area they don't serve.

Never again with @virginmedia. Of course, there's no way of speaking to a human because we fail security, given we no longer have an account with them...

3rd time in 11 days my land line has broken. @virginmedia 2 engineers a week apart apparently fixed it. Today not working again. Not good enough virgin. It is essential that I have a land line!!!

@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy

@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.

Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy

@virginmedia having the usual crappy issues with virgin no tv tonight cant wait to leave this useless provider

@virginmedia It seems clear that in some locations you just offer terrible and inconsistent service. Given how much You charge it’s unacceptable that your response is in effect ‘sometimes it takes a while’. I have never known such appalling and unreliable service

@virginmedia Yes I also hope it gets sorted soon. But every single time there’s a problem the fix estimate is midnight of same day. And then the next day it’s the same again! So no amount of council permits, 3rd party access etc is the cause, it’s just rubbish communication from you guys

@virginmedia You’re liars! I have all the box and everything. But nothing working. #poorservice we had been a customer of yours for 10 years! Not anymore hello @skytv

@virginmedia I contact with your customer support all they do is charging additional for wifi booster without making sure it works properly. We need a sufficient solution on that

@chrisckmedia @NetflixUK @AppleTV @virginmedia Omg. The worst. Go go go. Leave now. Run for your life.

If you are thinking of joining @virginmedia ......don't! Wasted days off work, hours on the phone. They've ground us down, we're off!

@virginmedia @Tyson_Fury 12 days of no #wifi #notv and when you lost a customer!! #poorcustomerservice

@virginmedia The person arrived 3:30pm but was lovely & fixed the problem.

@TalkTalk @Axass_ Help him by ending it early with no cancellation fee 💀💀💀 virgin media ftw

@virginmedia tv still down! Yes, checked online and there is an issue but it’s been ages now - hurry up and get it fixed, my husband and I might have to start making conversation 🤣🤣

@virginmedia I was given no explanation and no courtesy call. I was told that they don’t do either when I asked why I wasn’t. I appreciate your speedy reply thank you 😊 & I would really appreciate you implement both since your customer service person I called said you don’t do either

Seriously @virginmedia you tell me your technician will arrive between 8am-12pm today. They don’t. I hear nothing. I call & am told they will arrive 3:30pm & “we do not provide the service to tell you they will be arriving later” & I can’t contact the tech = Awful system/process

@virginmedia Signed up for a text, got a text, sorted. Good service. Clever

@virginmedia still no TV service in NW8 London area. No answer from 150 customer service. What’s the estimated time for this getting sorted

@virginmedia no tv service. No answer from 150 customer service. What’s going on

Stupid @itvhub or @virginmedia messing up on me when this funny convo between the Lukes and Mike happening #LoveIsland

Virgin media - useless Customer service thanks for **** all !!!!

Virgin media are hands down the WORST WiFi providers omg.

Crappy @virginmedia broadband has been down since yesterday. @flamingnora has volunteered me to help 9-year-old with her arts and crafts. Worst Sunday afternoon ever

@virginmedia You seem to miss all the points - I’m still the one pursuing all of this - there’s is no attempt to reach out from virgin media at all. Truly crap customer service

@virginmedia What a load of rubbish - again it is me who is left to resolve / investigate the resolution that you likely won’t understand or resolve.

@KrossPunk @virginmedia Yeah, I'll do that as soon as they've had their month. Really serious for me as I need internet to support constituents. I've messaged @Moneybox as well, clearly an issue affecting multiple people!

Anyone else having broadband issues with @virginmedia ..... AGAIN. #Broadband #VirginMedia #TW10

@virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone

Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).

@virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.

Normal service has resumed @virginmedia #sound 🥊 #BTSportBoxOffice

@virginmedia @BTSportBoxing WOW Sound (slow hand clap) 👏👏👏🙄 Total joke 👎

@virginmedia box reset sorted sound issue. Think you need to update the message on 150. You’ll be receiving my official complaint in the morning

@_jamie________ @virginmedia Aye, was watching the Lucien Reid v Brad Foster fight on ITV and even that had issues. Seems likely a BT Sport issue. Still shite regardless. Audio is back on now. But still breaking up and pixelating picture.

@virginmedia @BTSportBoxing @btsport no sound on Virgin’s BTsport box office. No technicians on tonight to help with faults (seems a flaw on such a big night). I want a refund.

Finally we have sound... @BTSportBoxing @virginmedia.. that fix saved you a few quid!

@virginmedia No sound for the Tyson fury fight. Boyfriend doesn't want to wake up at half 4 in the morning for there to be no sound. Please fix this.

@virginmedia where’s the sound!!!!! Are we getting a refund!!!!! Sort this shit out #TysonFury

@BTSportBoxing any idea when the sound issue will be sorted on @virginmedia, shocking this for £25.

@virginmedia @Tyson_Fury @Tyson_Fury don’t need your help as he clearly prepped. However, you clearly didn’t. The only help you need to give is to your paying customers so stop being a dosser and and get your tech guys to sort out your sound. @btsport @virginmedia