Virgin Media

Virgin Media Outage Report in Harringay, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Harringay come from postal codes N8, N10, N15 and N17.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harringay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harringay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harringay, Greater London, England 01/12/2026 18:55

January 12: Problems at Virgin Media

Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Harringay, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Southwark, Hammersmith, Enfield Town, Wandsworth, London, Camden Town, Kingston upon Thames, Ilford, Islington, Hounslow, Ealing, Tower Hamlets, Waltham Forest and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomSouthwark Internet
United KingdomHammersmith Wi-fi
United KingdomEnfield Town Wi-fi
United KingdomWandsworth Internet
United KingdomHammersmith TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harringay, England

Latest outage, problems and issue reports in Harringay and nearby locations:

  • iamAleFerrara Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!

  • emmalouchu Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

  • iamAleFerrara Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.

  • raimundo raimundo vazquez (@raimundo) reported from Tottenham, England

    Hi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service

  • Mrspdyer Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

  • iamAleFerrara Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

  • iamAleFerrara Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

  • PatricioSimone2 Patricio Simonetto (@PatricioSimone2) reported from Tottenham, England

    @virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails

  • PatricioSimone2 Patricio Simonetto (@PatricioSimone2) reported from Tottenham, England

    @virginmedia wifi doesn’t work. It’s impossible to get in touch with them in the phone. The worst internet service I have had…

  • iamAleFerrara Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated

  • Mrspdyer Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

  • marksonofjohn marksonofjohn (@marksonofjohn) reported from Camberwell, England

    @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

  • Deano1969 Deano (@Deano1969) reported from Wandsworth, England

    @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

  • Champs707007 Stephen Champion (@Champs707007) reported from Wandsworth, England

    Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

  • sam_batty Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

  • iamAleFerrara Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼

  • SandraS80775853 Mary (@SandraS80775853) reported from London, England

    @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

  • iamAleFerrara Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!

  • emmalouchu Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.

  • Mrspdyer Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nick_rance88 Nick Rance (@nick_rance88) reported

    @virginmedia I ordered a replacement for my Tivo box which is old and not working but yet to recieve. Can you let me know when it will arrive?

  • i_R_Scottay Scottay W (@i_R_Scottay) reported

    @virginmedia Hi Virgin team. Have a question regarding a router. Just had a lightning strike and it's pretty much knocked out our internet and phone line. Did the test online and via app bit says "sorry can't check". Is there a way in which you can help?

  • susan_friel Susan Friel (@susan_friel) reported

    @virginmedia for some inexplicable reason yesterday you removed my aunt & Uncle's hub. Both are very vulnerable, they now have no phone. I have been trying to get a resolution to this urgent issue via phone for the last hour with no success. I need assistance asap please!

  • KingOnQue A Young (@KingOnQue) reported

    Please tell me why I have to activate my @virginmedia services before I want to cancel even tho I’m in my 14 day cooling off period???

  • Pdesai09 Pratik Desai (@Pdesai09) reported

    Disgraceful service @virginmedia and we haven’t even had services activated yet. Original installation date engineer couldn’t complete installation wasted whole day, promised would happen this morning still nothing, many calls/WhatsApp chats later still no communication. Pathetic

  • hispeed01 louise wilcox (@hispeed01) reported

    @virginmedia why have I not had a call back about my complaint logged on Tuesday with a response promised within 24-48hrs? Now customer care can't help because the system is down?!¿

  • llwinder Laura Winder (@llwinder) reported

    @virginmedia My pc has started having issues with the constant disconnection. My anxiety is high every time the TV blips or my phone won't load. I've paid full price for TV, landline and broadband. Continued

  • babyduck999 babyduck (@babyduck999) reported

    @virginmedia perhaps someone would like to DM me to explain why you've sent an alleged os debt of £36.39 to a debt rec co? I left my SIM only contract last year giving you appropriate notice & paid up in full. Mainly because your Comms are awful. This is a perfect example.

  • AnaAnaball1886 Ana Ball (@AnaAnaball1886) reported

    @virginmedia I'm a disabled customer with a total loss of all services, and the earliest you can fix it is Tuesday. Not a good enough service for "priority customers." Awful

  • TurnipWobble Anna Norris (@TurnipWobble) reported

    @virginmedia How many times can you say a problem is sorted and not deal with it. Do you have any idea the amount of further distress you are causing?!