Virgin Media Outage Report in Harringay, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Harringay come from postal codes N8, N22 and N15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harringay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harringay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harringay, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Hammersmith, Barnet, Hackney, Harringay, Southwark, Waltham Forest, City of London, Newham, Dagenham, Woodford Green, Wandsworth, St Albans and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| Hammersmith |
Internet | |
| Barnet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harringay, England
Latest outage, problems and issue reports in Harringay and nearby locations:
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GeorgieCox
(@SkyFlier6981) reported
from
Brentford, England
@CalvinMoorley @virginmedia This is typical of them did the same when my internet down mid teaching due to their engineer!
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Hannah Williams
(@flamingnora) reported
from
Lambeth, England
@CameronYardeJnr @virginmedia Apparently it’s a scam. The problem is the company’s actual call centres are so dreadful it’s almost impossible to tell the difference
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Josh
(@Jatkins__) reported
from
Camberwell, England
I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN
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Mit
(@mit112112) reported
from
Brentford, England
@virginmedia I can't believe the level of customer service on my recent calls with the retention team... offers that last minutes incorrect information being given endless waiting on hold with agents the list goes on.
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Frankie
(@FrankUgboro) reported
from
Tottenham, England
@virginmedia down in my areas for up to 4 +hours now. At the very least you could send an email to inform your customers of this outage.
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Marco Limido
(@flyinglimmar) reported
from
Merton, England
@virginmedia You describe your service like a land of milk and honey, but cancelling a contract with you is basically impossible. I've been kept on hold for more than 40 minutes and all the operators I spoke with pretend not to understand my request and moving me to another colleague. Shame.
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.
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Rupert Martin
(@Martinibar_88) reported
from
Merton, England
@virginmedia so kind of you support line staff to answer back to customers who are getting poor service, even better when they hang up on the customer
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Yes! Both, bored of terrible embarrassing team calls. My bills have doubled and internet is pretty much nonexistent!
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S
(@MSROPER10) reported
from
London, England
@cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
1 month down, and @virginmedia #VirginBroadband continues to disappoint! Doubled my bill costs over the last year only to have nom-existent internet, appalling customer service.. please let me know how I can switch! #VirginBroadbandFail #CXFail
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Rupert Martin
(@Martinibar_88) reported
from
Merton, England
@virginmedia can you explain why you broadband team always ask for the router units to be reset! Its the rudeness of being told that a support call cannot progress unless you turn it off and on!
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Marco
(@marco_dirosa) reported
from
Islington, England
@virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?
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Rupert Martin
(@Martinibar_88) reported
from
Merton, England
@virginmedia Hi I'm having device connection issues, intermittent loss of speed or connection. So far today sitting a metre from my unit I have had to use my phone data!
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William Warren
(@willhenrywarren) reported
from
London, England
@virginmedia @trickythecat Will affected users get a refund for the lack of service? We haven't had internet for a week.
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GeorgieCox
(@SkyFlier6981) reported
from
Brentford, England
@MdxDavidRing @virginmedia Thinking to cancel mine! Services is awful! The engineer caused the problem that was mid teaching one
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Josh
(@Jatkins__) reported
from
Camberwell, England
@virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?
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Lloyd Child
(@islingtonlloyd) reported
from
City of London, England
@virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.
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Debbs Durston
(@DEDNaive) reported
from
Enfield Lock, England
@virginmedia Congratulations on improving my service..AND making it worse!! Mind you seeing all the complaining tweets, I should not be surprised. #BetterConnected or not!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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United forever
(@Utd_4_eva) reported
@virginmedia Right this second nothing because it’s down again Surprise surprise I also note this as another excuse
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Dave burgess
(@bohsturf) reported
@eir can someone explain what exactly the rights issue is that prevents Irish customers recording RTÉ and virgin media programs in Ireland - especially given you’re the only provider to have this issue?
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gift-of-the-gab
(@sgabsy) reported
@virginmedia Resorted to using data (phone hotspot) as just too unstable. It is embarrassing to have the service cut off whilst talking to colleagues. It is supposed to be premium service, at least that's what I was told.
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Pete Wylie is WAH!🌟
(@petewylie) reported
@chapoiron @virginmedia That’s where the problems started!🤬
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Ian Slater
(@IanSlater1990) reported
@virginmedia So if you don’t know about the issue because your automated telephone message says you do and then says you don’t, how am I supposed to report an issue?
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Siobhan O'Beirne
(@siobhanTivoli) reported
Very disappointed as I waited in from 12pm to 4 pm for Virgin Media technician to call to fix broadband @VirginMediaIE doubly disappointing as it takes over 1 hour to get through to them by phone.. not exactly great service!
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Si
(@SiZatMac) reported
@virginmedia I wouldn't be as unhappy if you customer service called me and sorted out my sim so we could get online as you (VM) state. Or had a customer service team that could actually provide a decent service. #virginmedia #virginmediadown #terriblecustomerservice
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United forever
(@Utd_4_eva) reported
@virginmedia You can’t speak to anyone ypure puone service is just as much a joke as your broadband I called earlier got told there was an issue in my area with no time scales offered and then got told we’ve text you a link good bye I am surprised at this poor service ? No not really
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Steve C-Williams
(@DrogoNevets) reported
@virginmedia apparently arranging a technician and then cancelling is ground for not being able to get one for over a week! Do you care about your customers? #DontCareAboutCustomers #Poor #NotGoingAway
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Ryan Matthams
(@razza_mattaz) reported
@virginmedia I have recently moved and made yourselves aware. I have now called 4 times to try and get a pack sent to me to return my kit and still nothing has shown up. I've now received an email saying I'm going to be charged for the unreturned items. Can someone please help?