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Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

Why is my Virgin Media service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Enfield Town come from postal codes EN1 , N18 , N13 , N21 and EN3 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Camden Town, London, Barking, City of Westminster, Newham, Enfield Town, Hammersmith, Ilford, Westminster Abbey, Brent, Hackney, Islington, Paddington, Waltham Forest, and Hampstead.

CityProblem TypeReport Time
Camden Town Total Blackout 1 hour ago
London Internet 3 hours ago
London Total Blackout 5 hours ago
Barking Internet 5 hours ago
London Wi-fi 5 hours ago
City of Westminster Internet 7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • angelstorm13
    Ella A Cutler (@angelstorm13) reported from Hatfield, England

    Urgh! And once again #virginmedia is down. No Internet, WiFi, broadband etc. They raise their bills to above inflation and still the same crappy service. @virginmedia

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia Will this issue be resolved today

  • swami102
    Swami (@swami102) reported from City of London, England

    @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from City of London, England

    @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

  • dreamboatsings
    Dreamboat (@dreamboatsings) reported from Tottenham, England

    Our @virginmedia internet goes down ALL THE TIME and it's been off for over a week and I'm nearly out of data so with my dying breath I curse Richard Branson.

  • Veganforever67
    Vegan join the PCS Union (@Veganforever67) reported from London, England

    @virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault

  • FrankUgboro
    Frankie (@FrankUgboro) reported from Tottenham, England

    @virginmedia down in my areas for up to 4 +hours now. At the very least you could send an email to inform your customers of this outage.

  • DearleRobert
    Robert Dearle (@DearleRobert) reported from Harlow, England

    @virginmedia Ok thanks. No I've used it for a long time. I use cafe nero every week for a free coffee. So I know how it all works. The app tells us to call 02 for help. But they just tell me I should not use it if not an 02 customer.

  • haniehvidmar
    Hanieh Vidmar (@haniehvidmar) reported from Paddington, England

    @virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment

  • PIPPAaM
    Pippa Moss (@PIPPAaM) reported from London, England

    @virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.

  • DearleRobert
    Robert Dearle (@DearleRobert) reported from Harlow, England

    @virginmedia It was def.used within time scale. She just said it's not working after we tried to scan twice amd she tried typing in then numbers so both ways..she didn't know why and told me to contact 02 but that's why she gave me the receipt.

  • PIPPAaM
    Pippa Moss (@PIPPAaM) reported from London, England

    @virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN

  • paulnewbz
    Paul Newby (@paulnewbz) reported from Hoddesdon, England

    @virginmedia my router is showing a message saying update in progress. It’s been like this all day. Service status says the networks being updated but fix by 3pm. Is there a fix? I cannot log in to the router.

  • thelegoguard
    LegoGuard .... Ian (@thelegoguard) reported from Camden Town, England

    @virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...

  • ImaginaryCard
    MoMo (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown

  • SkyFlier6981
    GeorgieCox (@SkyFlier6981) reported from Brentford, England

    @MdxDavidRing @virginmedia Thinking to cancel mine! Services is awful! The engineer caused the problem that was mid teaching one

  • dreamboatsings
    Dreamboat (@dreamboatsings) reported from Tottenham, England

    @virginmedia It happens every month at the moment. My housemate spoke to someone on Wednesday (as it is his account) and they said it would be active by Thursday and it's still down.

  • Veganforever67
    Vegan join the PCS Union (@Veganforever67) reported from London, England

    @virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done

  • DEDNaive
    Debbs Durston (@DEDNaive) reported from Enfield Lock, England

    @virginmedia Congratulations on improving my service..AND making it worse!! Mind you seeing all the complaining tweets, I should not be surprised. #BetterConnected or not!

  • MSROPER10
    S (@MSROPER10) reported from London, England

    @virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bigwows
    The Marvellous Muttdini 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰💜🤍💚 (@bigwows) reported

    Cancellation phone call to @virginmedia diaried. £3.25 a month increase, for what? While for the last two years the cheeky feckers have considered it fine to make customers wait over an hour on hold for tech support ‘cos Covid’? Jog on.

  • ________PC01
    Philip (@________PC01) reported

    @virginmedia @virginhelp No? Can't help? I shall go elsewhere.

  • pete_cripps
    Pete Cripps (@pete_cripps) reported

    Just had a letter from @virginmedia saying my BB monthly charge is increasing. When I look to switch I'm told I will not be able to port my existing no. as VM do not release the numbers. WTF! This cannot be legal can it???

  • timdnottingham
    Tim Dawson (@timdnottingham) reported

    @virginmedia Hi there thanks for the info. We have had relentlessly poor service for the last few years with misleading information being provided and an expectation to pay more to resolve a fault which your company were aware of.

  • richhinkley
    Richard Hinkley (@richhinkley) reported

    @virginmedia Yes. Every day. Run the check on your website and it says "Looks like there’s still an issue with your connection". My neighbours also still having problems.

  • LooksAlex
    AlexLooksAtStuff (@LooksAlex) reported

    @virginmedia once again no internet signal!! Sort out your mess and please finally provide a reliable signal for once!

  • jim44690616
    jim (@jim44690616) reported

    @virginmedia Virgin media carried out diagnostics identifying blackspots. Therefore prooving that the service is not fit for purpose and doesnt work as well as previous provider. To then ask for extra money to make service work is unacceptable!

  • AkashNGupta
    Akash Gupta (@AkashNGupta) reported

    @virginmedia I've been on hold for 20 mins trying to cancel my broadband package. Is this friction/time waste a deliberate strategy to reduce churn? If I can upgrade online, why not leave?

  • SarahAndrews
    Sarah Andrews (@SarahAndrews) reported

    @virginmedia your customer service agents can pass the buck faster than a currency trader Very poor experience

  • StormKaiTasha
    A_Cam S Con (@StormKaiTasha) reported

    @virginmedia I haven’t called as you can never get through.. I used the fault status. I should have taken screenshot to show you.