Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, City of London, Hampstead, Fulham, Greater London, City of Westminster, Poplar, Harlow, Chingford, Harringay, Romford, Newham, Loughton and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Mitchell Feldman
(@feldmannews) reported
from
Hatfield, England
@virginmedia I sent an enquiry to your sales team via your website in regards to a box upgrade and 2 months later still no reply. With your forthcoming price increase I would expect better service. Pls DM to discuss further thx
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Ruth Brookarsh
(@nabenza) reported
from
Harrow Weald, England
@virginmedia @MoneyTelegraph we are a residential care home supporting vulnerable adults. We have been without a phone line since 26 June. Fix date of 15 July is too far away. Please divert my line
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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Ricci
(@RicciHammond) reported
from
Ware, England
@VirginMedia Getting seriously pissed off with your call centre.. Landline fault, I have to call on my mobile to find out status after engineer visit, told you are running a new cable on 20th and then you hang up on me when I query the delay.. and not for the first time..
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AJW
(@AJW4966) reported
from
Broxbourne District, England
@virginmedia no wifi again £51 a month useless shit company
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@deborah_bonetti @virginmedia I live in sw5 and have been without broadband all day: I have been utterly appalled at the rudeness and ineptitude of their customer services people.
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Alan Macintosh
(@macintosh74) reported
from
Romford, England
@virginmedia disgusting customer service trying to help elderly parents spent 50 mins on phone to be transferred and cut off, ring back same again then oh sorry closed now terrible all we needed was a replacement sim.
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Kamran Iqbal
(@MKIQBAL786) reported
from
Walthamstow, England
@virginmedia I have constant problems with my WiFi connection at home. Connection keeps dropping. Phone switches to mobile data. Called ur team and they keep saying everything is fine. They also said connection can drop if you are to close to the router or to far! What crap
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Paul Freeman
(@PaulGreenLaner) reported
from
Harpenden, England
@virginmedia absolutely appalling customer service cannot get through on the phone, no broadband or TV since yesterday evening not on.
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!
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londonchimpden
(@londonchimpden) reported
from
Camden Town, England
@virginmedia My other box and telly are working fine. There’s no service fault. Will call later.
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Carl
(@CJTwo4) reported
from
London Colney, England
@virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look
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Lefert Clement 🇫🇷
(@clementlefert) reported
from
London Colney, England
@virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.
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Morgz
(@Morgannaredhead) reported
from
Islington, England
@virginmedia Never mind Service is appalling lately.
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@KatiaDelNegro @virginmedia Ps I can’t believe they are telling you to check your cables . The entire of sw5 and w8 is down
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia #virginmedia worst Internet sevice ever, several times a month it stops working for days!
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
No broadband since June 27 and told fix by July 9th. In central London. Wow. Just wow. Also despite calls still no explanation just a prepared script in a distant call centre. Internet is an essential service for business in the developed world @virginmedia @richardbranson
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia At least twice a month it has issues, now waiting 2 days for a network engineer, it's just overall down too often to rely on.
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia We lost internet Friday night. Today Sunday morning support team say issue fixed in area and so created a new ticket nbre giving YOU another48hrs to solve it and at same time saying engineer will call within 3hrs. No call. Support unable to help. No Senior to speak to.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Samuel Curtis
(@samelcurtis1979) reported
@virginmedia hi why is broadband and TV down in Ovingdean brighton.
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Dlondon
(@dominiclondon) reported
@virginmedia Yes I have. The information is incorrect and only reflects one issue. Not the issue the majority of households are complaining about. I am not sure where to take this group to next as we are now growing in numbers of virgin users who are unhappy.
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The GiTFD PM
(@LReyno1ds) reported
Day #8 without internet connectivity via @virginmedia with continued poor updates on a resolution to this #SNROutage ...in current times where we are living at work & home schooling, it is absolutely unacceptable to manage the response as they have, where they’ve done nothing.
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imtakhtar
(@imtakhtar) reported
@virginmedia can you help? Its been hours now i am trying to reach customer care. Phone lines are off, no live chat..
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Doug A 🚴
(@cooper104) reported
@virginmedia I finally got though and it was resolved in 10 mins, thanks. Maybe a nicer message to tell you more of the story of why you can't take calls.. the message I got seems rude and doesn't reflect well.. doesn't matter how busy you are, nice messaging goes a long way.
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Malcolm Anderson
(@malc_anderson) reported
.@virginmedia down & estimated fix time is 23:05!
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Willliam J Smith
(@WJS3105) reported
@virginmedia Still not working. Can’t get through to speak to someone to help fix the problem. Service has been a joke and will be cancelling as soon as I can.
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YorkTails
(@YorkTails) reported
Shout out to @virginmedia for providing the worst customer service out of a whole days worth of customer service today....& given the fact it’s all been pretty dreadful, you’ve really outdone yourself this time!
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olivia
(@oliviaadaveyy) reported
@virginmedia yes and there’s no known issues yet i missed half my lecture because of your awful broadband that loses connection every minute ! there was no issues until we upgraded (to fibre optic) and now my laptop/phone/tv loses wifi connection every half n hour.
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Gillian Sweeney
(@Sweeney_Gillian) reported
Thank you @virginmedia for putting my monthly price up by over double the second my contract is up. Try to contact you to cancel and get cut off after waiting over 25 mins and not talking to anyone. 10/10 for customer service.