Virgin Media Outage Report in Enfield Town, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Enfield Town come from postal codes EN1, N21 and N18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hackney, Romford, Ilford, City of London, Barking, City of Westminster, Wembley, Islington, Harringay, Paddington, Poplar, Barnet and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Hammersmith |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Romford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Gabriela Lungu
(@GabrielaLungu) reported
from
Kensington, England
@virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.
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Gabriela Lungu
(@GabrielaLungu) reported
from
Kensington, England
@virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.
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Graeme Puttock
(@GraemePuttock) reported
from
Enfield Lock, England
@virginmedia can you turn your hold muzak volume down I am begging you
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char🏴
(@charliewhu__) reported
from
Camden Town, England
@virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Romford, England
@virginmedia The issue has now been resolved just after my tweet, I was just very angry at the time. Thank you though for responding.
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Rebecca Gould
(@beccaleigh99) reported
from
Islington, England
@virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks
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Graeme Puttock
(@GraemePuttock) reported
from
Enfield Lock, England
@virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Romford, England
@virginmedia My phone is now over two weeks late, which isn’t an issue, I understand waiting for one to become available to send but to suggest I send this phone back and go without a phone until one eventually gets sent to me is just ridiculous. I’m not gonna pay my bills with no phone…
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Romford, England
Currently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Romford, England
@virginmedia I contacted customer services for an update on my iPhone 14 Pro Max. I was informed by your Twitter account I wouldn’t need to send my current phone back until I receive my new one. I was then informed by the gentleman on the phone my new phone won’t be sent until I send this
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Romford, England
I’ve had 3 hours sleep, I’m trying to catch up and within 10 mins I’ve had four calls from **** bags pretending to be from Virgin Media. The next **** to do this, I’ll be tracking your location and paying you a ******* visit! 😡
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Gabriela Lungu
(@GabrielaLungu) reported
from
Kensington, England
@virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑
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Helen Pinkers
(@Barchetta66) reported
from
Islington, England
@Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.
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Rhymer Rigby
(@rhymerrigby) reported
from
London, England
@scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.
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Michael Butler
(@Michael73942063) reported
from
Welwyn Garden City, England
@virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address
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John T Davies 💙🇺🇦💛
(@jtdavies) reported
from
Ealing, England
@virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!
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Graeme Puttock
(@GraemePuttock) reported
from
Enfield Lock, England
@virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2
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Connor Dean
(@donnorcean) reported
from
London, England
@virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?
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Lawrence ****** 🇺🇦
(@goonerlgh) reported
from
Islington, England
@virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Boylan
(@DigitalSour) reported
@virginmedia Any help? It’s been days since one of you people said they’d sort something out. No one turned up. And no one got back to me? And internet is still on and off. You’re a disgusting company.
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Tall, Dark & Tall
(@OllieHill) reported
@virginmedia Being told “It may happen, it may not”. You don’t cancel the installation till the actual day (4 times) by changing the date on the app. Never had a call or text. I’ve been eating into my annual leave due to taking time off for no one to turn up. It’s simply not good enough.
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Sir P McGee
(@MrMacG) reported
@virginmedia Cancel John
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Sean Boonham
(@theshank11) reported
@virginmedia I’ve had internet speed problems since renewing my contract 6 months ago I’ve tried calling no response constantly on hold you are uncontactable ! If I stop paying my bill you will be in touch then ! Worst customer service out there.. Still on hold 45 minutes plus !
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Richard Vincent
(@rvincentplays) reported
Oh my god, you phone up to complain, in a calm and dignified manner, to Virgin Media, for a mistake THEY made which might result in them cutting you off, and they deal with it by hanging up. Appalling service. Terrible. #virginmedia
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Sir P McGee
(@MrMacG) reported
@virginmedia Bun your number and your service!
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Valentine Beardsworth
(@ValentineBeards) reported
@virginmedia hello?!? There’s literally no way I am signing a contract now. This is appalling customer service. You won’t get a penny from me.
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nimo1
(@johnwickyebs) reported
@virginmedia Says no known issues but their are cant get internet
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GUNU
(@TRADERfromKTM) reported
@wmd4x Virgin media down is it...
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Olredsfan
(@Olredsfan2) reported
@virginmedia That’s of absolutely no use whatsoever . It send me back on line to your website which does not fix the problem ( I believe its the Gen 3 Hub ! ) and you are sending me back to where I started this is beyond belief .