Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and EN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Hackney, Ilford, Islington, Newham, Camden Town, Hammersmith, City of London, Waltham Forest, Wembley, Dagenham, Kensington, City of Westminster and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Nick Blackburn
(@Omnomnick) reported
from
Camden Town, England
@hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!
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Andrew Battle
(@andy_s_battle) reported
from
East Ham, England
@virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business
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Vignesh
(@mistervickster) reported
from
Islington, England
@virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.
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Stewart Daniels
(@Editmonster) reported
from
Walthamstow, England
@MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.
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Wesley Dolly
(@wesleyddolly) reported
from
Ilford, England
@virginmedia how do I get my account details if you have never emailed me or sent me and letters. I don’t even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?
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Elmarie Hahn💙
(@elmah69) reported
from
Ilford, England
@LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.
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Gabor
(@GaborPfalzer) reported
from
Hammersmith, England
@AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.
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Andrew Battle
(@andy_s_battle) reported
from
East Ham, England
@virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think
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SallyH
(@sallyhhk) reported
from
Islington, England
@virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.
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Mark Ryan
(@MarkGRyan) reported
from
Ealing, England
Once again @virginmedia let us down with internet in W13 area ... not a good service at all
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Andrew Battle
(@andy_s_battle) reported
from
East Ham, England
@virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@AbzAaron @virginmedia Even better… if you don’t play along, nobody else will cancel it. You can’t even hang up on the sales pitch.
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Laura Cook
(@LauraVCook1980) reported
from
Hatfield, England
@virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!
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Mark Catchlove
(@markcatchlove) reported
from
Ilford, England
@virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.
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Wesley Dolly
(@wesleyddolly) reported
from
Ilford, England
@virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Rodway-Swanson
(@sarahcrs10) reported
@virginmedia We tried phoning this number, got put on hold for ages, then got transferred and just got an automatic message saying something about a total outage? Is this true? When can we expect service resuming?
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🇪🇺
(@amc88ken) reported
@virginmedia I just want to cancel my account. You’re going to keep charging me despite the fact I’ve been trying to cancel for 5 days.
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Chris McConaghie
(@McconaghieChris) reported
@virginmedia The hold music has stopped playing so I'm not even sure if I'm actually on hold anymore ... I'm invested too long to hand up. I just want to cancel my account
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milky t
(@mycalltwo) reported
@virginmedia It’s what has happened and no I won’t be available- I have to go to work and VM have had so many chances to deal with this that I’m not wasting more of my time. I just hope that somebody from the wider Media picks up on how bad VM has become, 👀 at all the tweets.
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J Booker
(@JJBooker) reported
@virginmedia Appreciate agents do their best with the 'tools' they are given, seems the tools are good enough. ALSO a new contract on a 360 plan (fewer channels) but we don't get a new 360 box? What happens if the old box breaks down?
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Andrew Phillips
(@r00ster75) reported
@virginmedia Why? Would that make it OK? I'm paying for a service. It doesn't make it ok that "it's down in your area". Absolute joke of an ISP.
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Hayley Davies
(@haleyd1506) reported
@virginmedia Is that all you can say? Like I said before very poor customer service
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Leanda
(@leandamac) reported
@virginmedia Just got through. Told them@I wanted to cancel and then got cut off!!!!! Ffs I JUST WANT TO CANCEL!!!!
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Andrew Phillips
(@r00ster75) reported
@virginmedia #betterconnected?? This some kind of joke?? Been with you guys for 4 months and never had a worse service. This weekend been especially bad. Internet turning off and on. Joke. I'm going back to EE.
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Ad
(@Ad82049942) reported
@MadRabbitLady75 @virginmedia It’s shocking isn’t it. You’d think something as simple as changing a package and tailoring it to suit would be able to be done online but nope, the page NEVER works.