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Virgin Media

Virgin Media outages and service status in Enfield Town, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Enfield Town, including 3 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 16, 10:36 AM GMT+1.
  • 45% TV (45%)
  • 36% Internet (36%)
  • 10% Wi-fi (10%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Enfield Town come from postal codes N9 , EN1 , N18 and N21 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 16: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Hoddesdon, Harringay, Waltham Cross, Waltham Forest, Elstree, Camden Town, Woodford Green, Enfield Town, Barnet, Cheshunt, Borehamwood, Islington, Edgware, and Potters Bar.

CityProblem TypeReport Time
Hackney Internet 2 hours ago
Hoddesdon TV 21 hours ago
Hoddesdon TV 24 hours ago
Hackney Internet 2 days ago
Harringay Internet 2 days ago
Hackney Wi-fi 2 days ago

Nearby cities with recent reports

Hackney

27 recent signals

2 hours ago
Waltham Cross

13 recent signals

2 days ago
Waltham Forest

7 recent signals

2 days ago
Elstree

5 recent signals

2 days ago
Hoddesdon

4 recent signals

21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • WordDoodler
    𝚂𝚝𝚎𝚙𝚑𝚎𝚗 𝙵𝚒𝚝𝚣𝚜𝚒𝚖𝚘𝚗𝚜 (@WordDoodler) reported from Tottenham, England

    So it turns out @virginmedia have a help system that isn’t helpful. Catch-22 built into system and no tv. Why am I paying them?

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

  • StrummerJonny
    Jonny Paul (@StrummerJonny) reported from Barnet, England

    @virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from Islington, England

    Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

  • MiraBur44156853
    Mira Burton (@MiraBur44156853) reported from Tottenham, England

    @virginmedia It went down about 45mins ago again and came back about 20mins later.

  • sam_batty
    Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

  • essojohn
    Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

  • marcones87
    marco salamone (@marcones87) reported from Tottenham, England

    @virginmedia n22 my line is down, this issue is due for the weather?

  • AussieHarj
    Have you met Harj? (@AussieHarj) reported from Walthamstow, England

    Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄

  • marionmurray13
    Maz 💙 (@marionmurray13) reported from Enfield Lock, England

    @virginmedia This is the standard service received from you if you have a fault!

  • silvergoatish
    The waving mechanical roadgoat™ (@silvergoatish) reported from Enfield, England

    @virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

  • drawing_daily
    Steven Kraan (@drawing_daily) reported from Islington, England

    @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

  • Gosbo68
    Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England

    @virginmedia Wi-Fi still down.

  • Lisboadolphin71
    Lusitano71 (@Lisboadolphin71) reported from Camden Town, England

    @virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!

  • drawing_daily
    Steven Kraan 🐀 (@drawing_daily) reported from Islington, England

    @virginmedia internet down second day in a row, when will it work again?

  • MannyMontanaro
    Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England

    @MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia I’ve only had it installed for about 6 months & I’ve never had a single month without having some sort of issue. You’re better off elsewhere!

  • madebycatem
    Cate McLaurin (@madebycatem) reported from Camden Town, England

    Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .

  • MannyMontanaro
    Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England

    @virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼

  • BancoDePapa
    グラハム・スミス® ©Official (@BancoDePapa) reported from Haringey, England

    @virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Taj_B1
    Taj (@Taj_B1) reported

    @virginmedia @ITV ITV1 not working on Virgin Media. Came home from work and wanted to watch The Chase. Looks like I can’t :(

  • ichigomiruku_vt
    Ichigo Miruku 🔜 Kodachicon 🔜 Vtuber Valhalla (@ichigomiruku_vt) reported

    Anyone else having issues with virgin media internet today?!

  • bob7bob
    Sue (@bob7bob) reported

    @virginmedia What has happened to the community pages on your site? Your email system has lost folders and keeps moving emails. The community pages are the only place where people actually help. Thanks.

  • loopyloupy
    lou pitt 🤓 (@loopyloupy) reported

    @virginmedia I have no tv at all , its stuck on updating channels after 360 installation been 18 hours like this !! Your tech team (sigh) say its due to this global outage? Really ? Or is it just ****??

  • Mortalportal01
    Michael Portal (@Mortalportal01) reported

    @virginmedia Can you please explain.. when you set up a new c9ntract with VM you end up having a contract with 02 as well, never asked for or agreed to. And now im struggling to get them to cancel the 02 contract as 02 have incorrect email address and never received a sim card?

  • YngZoey
    Zoey (@YngZoey) reported

    @virginmedia is there a issue with landlines, can’t recive calls or make them?

  • Mike_J_Bradley
    Michael Bradley #FBPE #SocialistSunday (@Mike_J_Bradley) reported

    @virginmedia When is this likely to be? I have stuck on the welcome page for over 24hrs. This is not acceptable and no information being shared on what the problem is and when service is likely to be resumed. Very poor

  • DumitruLangham
    Dumitru Langham (@DumitruLangham) reported

    @ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!’

  • john1mccarthy
    John M (@john1mccarthy) reported

    @virginmedia yet again I've been let down by you. But I am not surprised. My fault is finally fixed after 43 days without service. Yesterday, I was told I couldn't be put through to the correct team but they would call me back within 24hours. That was 25 hours ago now. 🙄

  • DBposer
    tom (@DBposer) reported

    @O2 ever since you merged with @virginmedia your service is ******* shite, sort it out