Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 12/03/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Ilford, Newham, Hammersmith, Wembley, Waltham Forest, Ealing, City of London, Paddington, Barnet, Harlow, Hampstead, City of Westminster and Muswell Hill.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomIlford TV
United KingdomLondon E-mail
United KingdomHackney Wi-fi
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • SimonBucks Simon Bucks (@SimonBucks) reported from London, England

    @virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.

  • gorgeousuk A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England

    Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke

  • s11kda Sam D (@s11kda) reported from Harrow Weald, England

    @virginmedia I think I've made a mistake in joining, customer service isn't as great as my previous provider. How can I cancel?

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia The point is, I have only resorted to twitter now, because for months i have been unable to engage Virgin Media customer service either on your platform or by phone..

  • dmxcrew dmxcrew (@dmxcrew) reported from Islington, England

    May be a work round for some experiencing #virginmedia email issues this AM. Whilst I cannot access emails via any server/computer like yourselves, I can, strangely, via my phone (although could it be because its on the virgin network?) Worth a try?...

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia it’s not working again! Would be good if you could respond to my tweets

  • LaurenBarrett95 Lauren (@LaurenBarrett95) reported from Harlow, England

    @virginmedia hi - want to change from a pay as you go to a monthly phone tariff for an elderly relative - shops not open and nobody answering the customer service phone line. How do we do this/who do we contact please?

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia @VirginMediaNews @Moneybox sporadic service issues. Just spent 50 minutes on phone to get through to VM CS for them to drop call. I give up. Sue me

  • followsonal Sonal Bhardwaj (@followsonal) reported from Poplar, England

    Virgin media network has collapsed since morning. Very freaky. In #london @virginmedia #virginmedia #Connectivity

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia not working again. Will you be issuing refunds for July as you have failed to provide a proper service?

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia @Moneybox @Ofcom Actually impossible to make a complaint. I am with holding fees. I have been trying to engage with virgin media and I’m now giving up. Sue me. #virginmediafails

  • NatashaBowey Natasha Bowey (@NatashaBowey) reported from Hatfield, England

    Please @virginmedia I need your help!! Been on hold ages now!!! This is not fair on your paying customers!! Just bloody answer your phone!!

  • NatashaBowey Natasha Bowey (@NatashaBowey) reported from Hatfield, England

    @virginmedia I am having trouble with my broadband which is affecting my Tv service (itv hub, bbc iPlayer) as I can’t speak to anyone via the phone can you please advise what I need to do?

  • nut_ge Natalia (@nut_ge) reported from Camden Town, England

    @virginmedia #virginmediadown #virginmediauk hello. My connection is gone atm. Tried to reboot the router.. no improvement seen. Is someone looking at the issue?thx

  • rchrdctswrth Richard (@rchrdctswrth) reported from Islington, England

    @virginmedia my internet’s been gone for nearly an hour now, same thing happened last night too. The service status page on your website isn’t even working.

  • joy_coutts Joy Coutts (@joy_coutts) reported from Romford, England

    @virginmedia no WiFi is there an issue in Romford ? the service is getting worse daily. Like many have to work from home, very disappointed in the service

  • cycleoptic cycleoptic (@cycleoptic) reported from Islington, England

    @drewsonix @virginmedia @BAFTA I only use the broadband and landline, as I use Sky and Netflix for tv Is they’re much saving in ditching the basic tv part if the “package” I never use.

  • clarex Clara Rocha (@clarex) reported from Hackney, England

    What a nightmare to try to get any assistance from @virginmedia!!! They make it impossible to do anything online and the phone team is no help. The moment I mention “Id like to cancel my contract” I got disconnected after 30 mins.

  • AnaRochaPT Ana Rocha (@AnaRochaPT) reported from Camden Town, England

    @virginmedia any chance of getting an assistant to help? This is a real challenge here, no virgin email for queries, call centers closed, no one on the chat services as I have been online for hours!

  • Enfield67 Paul Dart (@Enfield67) reported from Enfield Lock, England

    @virginmedia after a long wait I’ve spoken to someone to successfully change my tv package. They then said they’d put me through to someone to book a slot to fix an issue with my box. I’ve been hanging on listening to music for 45 more minutes. Is there a way to book online?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Luke_parton95 Luke (@Luke_parton95) reported

    @virginmedia are yous offering any discount or help to customers who have children who are having to learn from home ?

  • anthony_murphy1 Anthony Murphy (@anthony_murphy1) reported

    @virginmedia You will happily send me a new Hub 3, but that still means I need a 20m cable running through my house to get a stable connection in the room above the router. You have sent my long term virgin friends a new hub 4 without asking so why not me who is having actual issues?

  • KhalidRazaz KhalidRazazMohamed (@KhalidRazaz) reported

    @virginmedia I have numerous times, you can also help resolve this issue but by the sound of it the only thing you can do is refer to a FAQ page.

  • wealllovepud catsrock (@wealllovepud) reported

    @virginmedia When you have a major broadband problem it's only acknowledged after the event. Do you think your customers would be happier if you took ownership of the problem during the outage?

  • meena77531087 meena (@meena77531087) reported

    My 83 year old vulnerable mother needs her landline. I have been on the phone to Virgin Media now for 40 mins after reporting the fault The advisor simply left me on hold! Great service! wonder what they are doing. Dare not come off but not getting anywhere either.

  • walton_bhoy John Bhoy Walton (@walton_bhoy) reported

    @virginmedia The bot service is for tv mobile or landlines...

  • 1AllisonP Allison Porter (@1AllisonP) reported

    @virginmedia how can we report broadband issues? Your telephone line is engaged, never had that before, we can usually be in hold for an hour and half before speaking with someone?

  • frostyj1988 jay frost (@frostyj1988) reported

    @virginmedia 3 days with no Internet, you going to be reimbursing me for a service I'm paying for and not getting

  • athenalamnisos1 Athena Lamnisos (@athenalamnisos1) reported

    @virginmedia Still no response to the sms service. I repeat - last contact of ‘be right with you’ was at 7am. It’s now gone 4pm. What do you expect of people

  • 7Sec4 Christopher Stephenson (@7Sec4) reported

    Hey @virginmedia you've got some brass neck implementing 10% price rises at a time where you've offered zero customer support and a dreadful internet connection for the past 10 months. You people make me sick to my stomach.