Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1, N21 and N18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Romford, Enfield Town, Hackney, London, City of London, Hammersmith, Barking, City of Westminster, Tower Hamlets, Ealing, Paddington, Wembley, Newham, Hampstead and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Internet | |
| Enfield Town |
Wi-fi | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| City of London |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Janine
(@JanineAdelman) reported
from
Barnet, England
@virginmedia I will phone you, but wait a minute, my phone doesn't work!
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Doug
(@dougmorton) reported
from
Ealing, England
Annoys me way more than it should that Virgin... sorry, LNER call their class 800s “Azumas” and the media are treating them as something new, when class 800s have been in operation on the GWML since 2017, just without a stupid brand name.
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potentialproductionzmusic
(@potentialprodz) reported
from
Hackney, England
7 days time to no more bad service, disrupted TV and broadband service of Virgin Media. I'm saving myself £600 plus increased prices annually. So downsizing technology and reducing carbon footprint = 1 fone, mobile data and 1 computer. Will only have what I use! TV is next. Yay
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Becky Dell
(@beckylucydell) reported
from
London, England
@virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩
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Lesley Sanderson
(@LSandersonbooks) reported
from
Islington, England
@leepg @virginmedia I have this same problem @virginmedia rebooting doesn't solve the problem
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Freddie AFC Owusu
(@Freddie_Owusu77) reported
from
Tottenham, England
@virginmedia Tried to call today waited for 20mins to get through finally got through to customer service and then they had to put me through the escalations team and as soon as i got through the operator pretended he could not hear then dropped the phone.
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City Girl #140499
(@dylzdevani) reported
from
Barnet, England
@virginmedia The wifi is always flashing green. Even when it says there is no issue. Fortunately tho the contract is coming to an end which means so will payments👍. Paying for about 250Mb to get 30 on a wired connection
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Freddie AFC Owusu
(@Freddie_Owusu77) reported
from
Camden Town, England
@virginmedia @VirginMediaCorp @VMDotCom Virgin are liars and thieves they misinformed me, stole my money then after 20min waiting to get through to customer service they drop the phone on you. Do not go to virgin they are horrible
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@virginmedia Every interaction with you overseas call centre is a horrible experience, long wait times, bad English, wrong information & get passed around the system. The only way to get anywhere is to threaten to leave and suddenly you are transferred to the UK where the problem is resolved!
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Allan Fenn
(@AllanFenn) reported
from
Waltham Abbey, England
@virginmedia 5 different answers from different agents The best one was yesterday whilst on hold after being transferred to another person , waited half hour then they cut me off ! Finally got through to Nathan who is currently trying to resolve this issue, again !
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
After finally ending up speaking to a UK call centre all sorted! @virginmedia please sort of your customer service issues!
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Georgia Mumby
(@georgiamumbles) reported
from
Camden Town, England
@virginmedia That leads me to just our conversation history. I’ve done all the hub checks according to your website and it’s still not working
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Georgia Mumby
(@georgiamumbles) reported
from
Camden Town, England
@virginmedia hey my WiFi is down and I’ve been trying to get through to somebody in your call centre for ages - I was on hold until way after closing time and your message feature doesn’t work 😞 HEEEELLLPPPP!!!!
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City Girl #140499
(@dylzdevani) reported
from
Barnet, England
@virginmedia Im not thick ofcourse all the cables are connected, it wouldnt tell me 30mb if the ethernet wasnt in. The hub has been reset whenever there is an issue, which happens to be every few days.
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Allan Fenn
(@AllanFenn) reported
from
Waltham Abbey, England
@virginmedia Worst Customer Service I have ever experienced 😡 Left hand doesn't know the right hand doing ! Consider the contract null & void @SkyUK On my way
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@virginmedia Spoke to your woeful customer on Friday about how much compensation I was going to receive for my outage,I was assured I would get a call back, still waiting!!! #virginmedia #poorcustomerservice
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CD 🌸
(@channa_2012) reported
from
Hackney, England
I just listened to your fuzzy hold music for 18 minutes @virginmedia, went through the same security Q’s multiple times, only for the phone to cut off as I explained my issue. I JUST WANT TO CANCEL MY BROADBAND!!!!! Can someone call me back to do this please
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
I love @virginmedia products, but detest their overseas call centres. Customer service is appalling! Been on the current call for 40 minutes and now I’m apparently being transferred somewhere else! I’m only trying to sort my contract out....
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Freddie AFC Owusu
(@Freddie_Owusu77) reported
from
Tottenham, England
@virginmedia @VirginMediaCorp @VMDotCom Virgin are a bunch of lying thieves and would not recommend anybody signing a contract, once they get you in they start treating you like crap.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bug Under A Boot
(@OmnipotentOgg) reported
@virginmedia Your own "engineer" was cocksure until he saw the speed drop to 5mbps between the conservatory and the lounge. It's not the "wifi" speed I'm bothered about. Even plugged into the ethernet it has never exceeded 97mbps off peak but we're constantly told via TV its superfast
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Tony Bradman
(@tbradman) reported
@virginmedia Still the same. No broadband. It’s been like this must if this year, abs I’ve already made a formal complaint. You clearly have an infrastructure problem in my area. What are you doing about it? And why am I paying for a service I’m not getting?
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Stuart Ashworth
(@snurge4b2) reported
@virginmedia No improvement. In fact, I wasted 2 hours on the phone with your technical teams who have now said that All4 isn't available due to a 'software change'! False advertising on your part. I have been a customer for less than a week and I'm already hugely underwhelmed!
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r goodall gallery
(@rgoodallgallery) reported
@virginmedia all internet down in Salford again. Nothing on your status page as usual. What's going on!!!!
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TerraceFabulous
(@TerraceFabulous) reported
@virginmedia Right I’ve listed on the forum, I’ll let you know how I get on. I also called your number for new custom & they answer immediately. Funny that don’t you think? You pick up to sell a service, but when it dies t work no one helps. I’m really really fed up with Virgin
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Beasty
(@Keepbelieving20) reported
@virginmedia It’s all sorted despite your advisor saying that there was an issue in my area and it would be down until Monday therefore I should transfer all equipment using 2G to 5G which I did after a lot of hassle Not a happy customer
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Anthony N.Putson
(@AnthonyPutson) reported
@virginmedia Hey, I received an email from Virgin saying services went down so an upgrade to services could take place. Everything fine now. Thx.
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Liam
(@LumN91) reported
Anyone else having massive issues with their @virginmedia wifi? Had the same wifi, with the router in the same place for a few years but the last few weeks i dont even get internet signal in the next room which is literally 6 meters from the router
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Bug Under A Boot
(@OmnipotentOgg) reported
@virginmedia And there you have it. "Third party networking device". If your WiFi modem was any good I wouldn't have to connect access points. We're using a 1gbps network and I'm quite capable of distinguishing WiFi from ethernet. The speed at the hub is still rubbish and not worth £68
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Nikki Crawley
(@Nikkicrawley70) reported
@virginmedia I can’t get any answer. On hold for over 20 mins this morning. Yesterday I got an automated service check and was cut off