Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Muswell Hill, Barnet, Hackney, Harringay, Hammersmith, Islington, Chingford, Paddington, City of London, Camden Town, Waltham Forest, Newham, St Albans and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Muswell Hill |
Wi-fi | |
| Barnet |
Phone | |
| Hackney |
Internet | |
| Harringay |
Total Blackout | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service
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Eddie Seber
(@turboeddie08) reported
from
London, England
@virginmedia Btoadband not working, postcode Rm10 8JT
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@deborah_bonetti @virginmedia I live in sw5 and have been without broadband all day: I have been utterly appalled at the rudeness and ineptitude of their customer services people.
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia We lost internet Friday night. Today Sunday morning support team say issue fixed in area and so created a new ticket nbre giving YOU another48hrs to solve it and at same time saying engineer will call within 3hrs. No call. Support unable to help. No Senior to speak to.
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Paul Freeman
(@PaulGreenLaner) reported
from
Harpenden, England
@virginmedia absolutely appalling customer service cannot get through on the phone, no broadband or TV since yesterday evening not on.
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.
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Deborah Bonetti
(@deborah_bonetti) reported
from
Kensington, England
@virginmedia Thanks. The link says there are problems in the area and they should be fixed by 8pm but that’s a whole day using my mobile data instead of broadband! I am really disappointed.
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Stefan Selby
(@TheTallBlonde1) reported
from
Harrow Weald, England
@virginmedia thanks MM. Still not working but already called the customer services desk. Got an appointment for an engineer on Tuesday.
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James Everington
(@jeverington) reported
from
Camden Town, England
@pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.
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Johnny Daukes
(@jdaukes) reported
from
Brentford, England
@virginmedia It’s down. Expected fix by 16:00.
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@KatiaDelNegro @virginmedia Yes I am experiencing this too in sw5. Was staggered at the rude stance taken by customer services when I phoned up
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
No broadband since June 27 and told fix by July 9th. In central London. Wow. Just wow. Also despite calls still no explanation just a prepared script in a distant call centre. Internet is an essential service for business in the developed world @virginmedia @richardbranson
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@KatiaDelNegro @virginmedia Ps I can’t believe they are telling you to check your cables . The entire of sw5 and w8 is down
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@alandavies1 @virginmedia Having just experience this call centre I must agree. The level of unprofessionalism rudeness and incompetence was staggering. Especially towards a loyal customer of many years’ standing
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Mitchell Feldman
(@feldmannews) reported
from
Hatfield, England
@virginmedia I sent an enquiry to your sales team via your website in regards to a box upgrade and 2 months later still no reply. With your forthcoming price increase I would expect better service. Pls DM to discuss further thx
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Kamran Iqbal
(@MKIQBAL786) reported
from
Walthamstow, England
@virginmedia I have constant problems with my WiFi connection at home. Connection keeps dropping. Phone switches to mobile data. Called ur team and they keep saying everything is fine. They also said connection can drop if you are to close to the router or to far! What crap
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@LOLRoadhouse @virginmedia I too am appalled at the way I was treated by the virgin media customer services people . Suggest you complain to @ofcom
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Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
Are they F###ing serious. @virginmedia Twitter is only about publicity never actually doing anything to resolve the issues .PS 2 weeks later and the is is still open.that engineer must have a really long drive !!!@
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia And I’m at the limit of my stress capacity. Please let me tell someone our moving date and transfer our services, or cancel my contract. I’m tired of this now. I really am genuinely sick of this, to the point where it’s impacting my health. If you don’t want my custom…
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shazzell
(@shazzell612) reported
@virginmedia Your customer service is rude & non existent.i have rung four times and each time you have just put the phone down on me.(4.5hours) After about 1hr 3mins "per" call. I want to leave Virgin Broadband. No facility 2 do so online as you well know. Someone contact me.
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Julie Franklin
(@jfranklin_skye) reported
Been a customer of @virginmedia for 25 years. Tried to get a better deal as so expensive now. Only when I sourced a new provider did they then offer a 'better' deal! if you can't look after loyal customers, you don't deserve my business. you have lost my custom #retaincustomers
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MartinL
(@MartLarkin) reported
@ZubyMusic I'm grateful that I didn't meet any Virgin Media customer service people in person today... just the moronically useless, telephone versions. That would have been very messy
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simon le vans 💙
(@simonlevans) reported
And @virginmedia is down again. That’s it. I’ve really had enough now. If you don’t know what you’re doing, just close the company and save all us the trouble… Jesus. I either want a full month free or I’m off. The choice is yours.
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H
(@Hsourz) reported
@virginmedia You seem to know that my issue is sitting with the field team at the moment, ask for my contact details and call me then. I don't care what you need to reschedule, the service I am receiving/failing to receive is appalling and this is now a priority! @LutzSchueler @MartinSLewis
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David
(@DJRollins93) reported
@virginmedia Waiting on a response. Has been 5 hours today & 2 weeks today from my initial query. It's really, really bad
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John P J D
(@johndoran21) reported
@virginmedia was asked at the time, I said no, had just had Sky installed was reminded by you that I had a cooling off period, which I still have, but you offered it me to late….£30 you offered at first, then you ring me back and offer £23…was never asked re ‘hold it’ for me, ‘only today’
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Isaac
(@isaacellard_) reported
@virginmedia I have checked with O2 and they said that decreasing my tariff doesn’t change Volt benefits, so I presume this is an issue your end?
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Then please at least have the grace to tell me so. I’ve been a customer so long you’d think I might be due some support, but this last year has just been dreadful. I’ve taken a phone contract I don’t want and been unable to get explanation for billing variances. It’s just ****.