Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 01/30/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Kensington, Wembley, Poplar, Hackney, London, City of Westminster, City of London, Stanmore, Camden Town, Hampstead, Paddington, Welwyn Garden City, Ilford, Harringay and Islington.

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City Problem Type Report Time
United KingdomKensington Internet
United KingdomWembley Total Blackout
United KingdomPoplar Internet
United KingdomHackney Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • rajputamol Amolsingh (@rajputamol) reported from Ilford, England

    @virginmedia My Broadband service is not working since morning @ IG6 1JD

  • matbarnett Mat Barnett (@matbarnett) reported from Walthamstow, England

    @virginmedia Thanks. We’ve just been told 4PM too but can you confirm if it was a planned outage? We weren’t given any notification and this is the worst possible timing.

  • margarethines1 mags (@margarethines1) reported from Kensington, England

    @virginmedia Your 08000643777 or 03454541111 are not working properly! They not go back to the beginning after my area reference!!!

  • GwynforLaw Gwyn Evans (@GwynforLaw) reported from Harrow Weald, England

    @virginmedia please tell me why I shouldn't cancel my (rolling) contract with you? Area-wide (Area 21) intermittent outage interrupted my conference and then court cross-examination today more than once. *Warning to lawyers*. Mercifully I was able to get to @TanfieldLaw by 2pm

  • rajputamol Amolsingh (@rajputamol) reported from Ilford, England

    @virginmedia It's still down. It's been 2 days. Are the engineers working on this or not? Unbelievable! #virginmediadown

  • Transome77 Terry Ransome (@Transome77) reported from Ilford, England

    @virginmedia trying to contact you to cancel my services. Cannot get through on phone or through messaging? Please help

  • ItaloMurdoch J Murdoch-Smith (@ItaloMurdoch) reported from Camden Town, England

    @virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    after 6 mths @virginmedia have found the fault causing my router going offline. i have suffered countless calls, 4 engineers, often 5 times a day outage and customer service suggest i just end the contract. my request for 1 month discount is unreasonable apparently. #valued

  • ImDjSmith_ Dj Smith (@ImDjSmith_) reported from Hackney, England

    @virginmedia Then John if you read my tweet you would of seen the images attached and that NO ONE is picking up the phones at virgin media customer services. and I can see from other people’s tweets. There is a common theme here. Why can’t @virginmedia call me back???

  • Salientwork Patrick Hughes (@Salientwork) reported from St Albans, England

    @virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @Blonde_Nutter @Clarkey_44 Virgin media for me. Would have sky q but internet with them here is awful!

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    @virginmedia Intermittent but at worst was up to 5 times daily

  • BostonCelticsFC Boston Celtics (@BostonCelticsFC) reported from Walthamstow, England

    @virginmedia need home phone support please! Been on hold 1 hour 20 mins. The Home phone for some reason is not making outgoing calls and when it does, it comes up as a mobile number which I'm assuming is on the sim card from the burnside terminal. Need help please

  • Gksharkar Gk (@Gksharkar) reported from East Ham, England

    @virginmedia since 2016 with virgin but really disappointed and disgusted as network is so cheap, sometimes feel like i am in the Amazon Forest. As advised i upgraded it and nlw paying more money but without proper service. Everyday it drops.

  • afcamachos André Camacho (@afcamachos) reported from Camden Town, England

    @virginmedia absolutely unacceptable what has been happening for the past 4 days in the North West London area. In times where so many people DEPEND on having a decent broadband to work from home, your service has been appalling. Customer service non existent it seems as well...

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Hammersmith, England

    @virginmedia I’ve now raised an official complaint! The @virginmedia customer service team were useless! I will be terminating my contract with you ASAP and will advise everyone I know about the level of service you offer #virginmedia #poorcustomerservice

  • roberttointon Robert Tointon (@roberttointon) reported from Romford, England

    @virginmedia I can understand the need for maintenance work to improve your service but why do it during the day when the majority of us are still working from home? At least do it late evening or early morning when no one is using it!

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Hammersmith, England

    @virginmedia That’s my point!!! your text says you’re coming today, your system says Thursday! Once again a massive let down on your apparent Customer Service!!! Your call centre has just advised that the text was sent in error and the appointment is now Thursday....costing my company money

  • elfakiuk Ahmed Elfaki (@elfakiuk) reported from Ilford, England

    @virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home

  • hogartha Anne Hogarth (@hogartha) reported from Loughton, England

    @virginmedia Pretty poor. We will contact you with the full details. The current speed is 31Mbps!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Hoozlee Matthew Heaselden (@Hoozlee) reported

    @virginmedia - How is it fair that I cannot get hold of you to cancel my contract on the telephone. Your website says to call to cancel but twice now I have called the number and it has been disconnected. Over an hour on hold for nothing.

  • philthefunk Phil Baker (@philthefunk) reported

    After the awful service I experienced with @virginmedia I then the polar opposite from @EE ! Epitomising excellence in customer service.

  • haynarr hannah (@haynarr) reported

    @virginmedia I missed this reply for two days because my internet keeps dropping out and I am missing notifications. Service keeps on being quite shocking given how great it’s meant to be.

  • AinsleyWx Ainsley Williams (@AinsleyWx) reported

    @virginmedia No known issues, but I know people are experiencing the same issues. Tv and phone lines working fine, just issues with wifi as usual. From looking online and at Twitter it seems this is happening up and down the country so I'm not sure why we all keep getting the same response?

  • tenerife000 michael hughes (@tenerife000) reported

    @virginmedia I've just messaged them ... Do i make an official complaint through OFCOM or yourselves

  • thesockpuppet Hi, my name is Nic 👻 (@thesockpuppet) reported

    Hi @virginmedia - how can I contact you? Your customer service phone number and 789 from my VM phone are both out of service

  • Derxius Dan (@Derxius) reported

    Passed around and put on hold for well over an hour by @virginmedia just to cancel my contract only to be hung up on. Ridiculous

  • gracehedderman grace (@gracehedderman) reported

    @virginmedia Both wired and wireless, you made an announcement of a complex issue in postcode area NP20 but that’s been the same message for 2 days now

  • JasonLanns Jason (lanzi) (@JasonLanns) reported

    @virginmedia It’s slow, very poor signal upstairs, when ur on an iPad or phone it’s slow to load pages, things buffer...... been a customer for years and rather than ring your asking questions over twitter? Might have to contact @skytv

  • Jellysting_ 👾 Jellysting 👾 (@Jellysting_) reported

    Yep. Internet still broken. Really, 3 days in a row. Dont go with virgin media ever. Thank **** for #EE mobile data keeping me connected. The true heroes. So no stream again, nothing I can do. I'm sorry. I'm playing minecraft all day though so feel free to join me.