Virgin Media Outage Report in Enfield Town, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Enfield Town come from postal codes EN1, N18 and N13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Poplar, Hackney, City of London, London, Enfield Town, St Albans, Harlow, Waltham Forest, Newham, Barking, Harrow, Ilford, Waltham Cross, City of Westminster and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Poplar |
||
| Hackney |
Total Blackout | |
| City of London |
Wi-fi | |
| City of London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Stephen Pemble
(@Pemble93) reported
from
Romford, England
@virginmedia I’m moving house, your telephone message tells me to go online, online tells me to call. HELP.
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia are you going to sort this problem out or not with the HUD’s and internet at all or just keep telling people to call this number and that & Still nothing getting done about this
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Daniel W
(@damawa42) reported
from
Camden Town, England
@lornajane2 @virginmedia Yeah, clearly something wrong specifically with my Virgin kit, or something hyperlocal (cabinet/wiring)... But they refused to investigate my query as there was an outstanding issue until May 5th, and since then disgracefully haven't bothered responding. So can't get a diagnosis.
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@virginmedia @grimegran Grime Gran obviously using somebody else’s WiFi because your WiFi is crap. Biggest load of shit going, you guys.
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linda holmes
(@pussinpjs1) reported
from
London, England
No access to the Internet @virginmedia anyone else having problems
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Nanjiba
(@NanjibaM) reported
from
Harrow Weald, England
@virginmedia hi, why did I receive this text message: Important update: so we can roll out network improvements, we're sending you a new SIM. Please follow the steps to swap it as soon as it arrives in 7-10 working days. I don't need a new one. Thanks.
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia I’m extremely disappointed with the service this is why I left or thought I had only to find out my service was never cancelled instead upgraded and I’m still being bill.on the phone now 30mins
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia what a 🤬cheek 45 mins on the line and you disconnect me DISCONNECT MY SERVICE ASAP . I’m ******* fuming how dare you..! I am no way paying 2 bills for a service that should have been disconnected
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia my Rueter box Green light keeps flashing Can you Solve the problem
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Channy
(@walshChanny) reported
from
London, England
@virginmedia after changing to the cheapest package I received the biggest bill ever for international calls. Trying to resolve the problem is impossible. Please explain how to do it!
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia Hi CW, thanks for the update. It's been over 72 hours and the phone line still isn't working. Appreciate that these are difficult times for everyone but that's a long time to not have a service. It's your senior managers who need to sort themselves out.
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
@virginmedia We have ongoing service fault making our viewing impossible. It cannot be rectified as engineers cannot work. Yet you still increase our bill by over £25!! Tried to phone but end up being cut off, no online chat working. Very frustrated.Please advise what can we do.
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia can you please Fix’s the problem in my Area postcode EN8 why I don’t have 100% internet
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia phone line been down since early afternoon, possibly longer. Recording & account message both always saying engineer is on site to fix the problem. I hope that site is Virgin phone line storage as no one has contacted me or turned up to look at this.
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia But your SMS team either a) never respond or b) refuse to help me specifically because they say there are outstanding issues. So, through a combination of a) and b), you never look at my issue. Because there's either always a wider issue, OR you ignore me. Utterly unhelpful.
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Elias Chris Christodoulou
(@Chrisveria) reported
from
Enfield Lock, England
Virgin Media down again 350 meg speed !!! It is never that speed lucky to get 200 rang virgin media and put me on hold for ages.... I give up....
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia I’m on the phone again let me see what will happen this is disgusting.. I do not want your service as I’ve said previously I changed providers . Disconnect my service NOW..!
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia Just logged back into my account and new fix by is now 2.45pm 21st May. That's insane.
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia cut out 20 mins early tonight. And you had been so consistantly bad I was beginning to worry. Back to being inconsistently bad. Great work team. 😡
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🅡🅞🅑 🅜🅔🅢🅤🅡🅔
(@robmesure) reported
from
Brentford, England
@lucitelu @virginmedia Been getting on very well since I changed to Vodafone from awful, awful Pl*snet.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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a d e l a r k s | iwonderwhat
(@adelarks) reported
@virginmedia Please can you look into the news that this area around KT7 has an area wide infrastructure problem. We understand from lots of people living here that this is not on your service status page but is impacting this whole area. Which would explain the intermittent connections.
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Claire Wilson
(@choc1982) reported
@virginmedia We are waiting on a new box coming but my mum added a new package on for a month to one football gamr Saturday night but due to the box packing in they didn't get to watch the football so now she is paying for a month and didn't even see what they wanted. Can you help with this?
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Cheryl
(@ConnellMaths) reported
@virginmedia How can I get m credit agreement details if I don't have the email or the paper copy? I'm trying to login but can't and the inline chat didn't help last night
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Omhcas
(@Omhcas1) reported
@virginmedia I need help but keep getting cut off. I can't renew as I will moving house within the next 6 months and unable to take virgin with me. I have two teenage boys doing remote learning and keeping them home. I've been on furlough since last yr. Now out of contract & can't afford the
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Mark
(@mabmab71) reported
Has anybody else's @virginmedia internet connection gone down in the Coventry area?
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Patrick O'Gorman
(@itspog) reported
@virginmedia lots of people reporting slow speeds and in out service in Portsmouth area do you have an area problem it's been for a few days now?
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Anne Bowyer
(@anne3022) reported
@virginmedia You have misunderstood. Your engineer can’t fit the booster as promised. You are still charging us for it. We cannot get hold of you on the phone. So, we emailed a complaint, twice. No response. Have both complaint numbers😡Dreadful customer service.
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RattyDAVE
(@RattyDAVE) reported
@virginmedia I am calling your number (0345 454 1111) option 1144 and on hold for a while then it get disconnected! I am trying to cancel as my contract has come to an end! Not happy at all!
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Charlotte
(@charlottadotta) reported
@virginmedia Why was I told I had an install booked for 1st Feb when I called up on Saturday? How do I make a complaint about my experience?
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Rosemary
(@roonunn) reported
@virginmedia I called twice yesterday. In the morning and again in the afternoon. Can I ask how this is the right question from you? I wish to cancel my contract with effect from yesterday. Thank you.