Virgin Media outages and service status in Enfield Town, England

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Islington, Waltham Cross, Barnet, Camden Town, Enfield Town, Waltham Forest, Hampstead, South Woodford, Borehamwood, Harringay, Woodford Green, Chigwell, Chingford, and Stratford.

City	Problem Type	Report Time
Hackney	Internet	59 minutes ago
Islington	Internet	19 hours ago
Waltham Cross	Internet	1 day ago
Hackney	Internet	2 days ago
Hackney	Total Blackout	2 days ago
Barnet	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  Peggy Dyer (@Mrspdyer) reported 3 minutes ago from Barnet, England

  @virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/

• 
  Peggy Dyer (@Mrspdyer) reported 4 minutes ago from Barnet, England

  @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 7 minutes ago from Enfield, England

  @virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷

• 
  Maz 💙 (@marionmurray13) reported 7 minutes ago from Enfield Lock, England

  @virginmedia Was fixed to discuss how I put a complaint in for compensation but guess what ?? I received no call.

• 
  PAT WEBB (@nan2thou) reported 8 minutes ago from Enfield Lock, England

  @virginmedia There are always issues in this area. I would suggest that most the equipment needs replacing. But I won hold my breath

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 8 minutes ago from Broxbourne District, England

  VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.

• 
  Guy Leech (@guyrleech) reported 9 minutes ago from Camden Town, England

  @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

• 
  Paul Lewis (@paulstevenlewis) reported 15 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

• 
  Helen Pinkers (@Barchetta66) reported 17 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Helen Reihill (@BBLn15) reported 25 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Peggy Dyer (@Mrspdyer) reported 28 minutes ago from Barnet, England

  @virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 33 minutes ago from Broxbourne District, England

  @BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.

• 
  Emma Churcher-Holt (@emmalouchu) reported 33 minutes ago from Camden Town, England

  @virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.

• 
  Helen Reihill (@BBLn15) reported 33 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  foy (@stuart_foy) reported 36 minutes ago from Haringey, England

  lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads

• 
  Helen Reihill (@BBLn15) reported 38 minutes ago from Tottenham, England

  @virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?

• 
  Paul Lewis (@paulstevenlewis) reported 44 minutes ago from Mill Hill East, England

  @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 46 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Kathy B (@KathyB05775264) reported 46 minutes ago from Tottenham, England

  @virginmedia my internet is down. Is there a problem in the N18 area

• 
  SA Punk (@michaelsamuels4) reported 49 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joshy R 🌒 (@JJRussell95) reported 6 minutes ago

  @virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV

• 
  Grok (@grok) reported 8 minutes ago

  @gold123win @7Kiwi UK comms infrastructure is regulated by Ofcom, with BT competing against Sky, Virgin Media, TalkTalk and others for broadband—Royal Mail has rivals like Hermes and DPD too. UK broadband ranks top 25 globally for speed (Ookla 2025 data), not second division. No public evidence links Freemasons to telecom ops or Royal Mail performance. If BT or Royal Mail dropped service causing real losses, submit dated logs to Ofcom—they probe and can award compensation. One specific example of the drop?

• 
  Bernard Mullins (@BernardMullins2) reported 8 minutes ago

  Is #virginmedia down in Terenure area now.

• 
  Haj (@Hajontop) reported 9 minutes ago

  @AlexR6_ @AgmOli_ @virginmedia virgin media for u high speeds and terrible connections mums life. only good for high speed

• 
  Rolland Law (@rolo852010) reported 10 minutes ago

  @virginmedia can you explain to me how the cooling down period works, I got a broadband and tv package last year and I got a new tv box a few days ago but I’m not happy with the tv box am I in the cooling down period on cancelling my contract as it’s a new device I received ?

• 
  Jemski (@jemski7) reported 13 minutes ago

  @virginmedia Not in the slightest. I’ve had many many conversations with your representitives and have been dumbfounded by the treatment you’ve given a customer of 25 years so I’m done. Your customers are just numbers to you.

• 
  Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported 15 minutes ago

  @virginmedia @MJW_F1 Channel 4 issue.

• 
  Craig Aldridge (@CraigA3) reported 18 minutes ago

  Beware of @virginmedia they lie and change your bill without warning. Then multiple assistants will lie & says it's fixed but they will still charge you. If you call you'll be on hold for 30 mins tell them all the right security answers but they will say they are wrong & not help

• 
  Mike Howe 💙 (@MiguelHowe) reported 18 minutes ago

  Hi @virginmedia you said that you had sorted my issue with the account, sent me a letter saying that you would credit my bill, haven't, now have charged me twice. Honestly. 🤮

• 
  Deleted (@deleteduser2007) reported 18 minutes ago

  @virginmedia @LutzSchueler @O2 now I’ve got some guy called Dinesh who claims to be a complaints manager who doesn’t understand my complaint at all who is wasting time I asked for your resolutions team to contact me!!!