Virgin Media Outage Report in Enfield Town, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Enfield Town come from postal codes EN1 and EN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Greenford, City of London, Hammersmith, Hackney, City of Westminster, Hampstead, Ilford, Greater London, Camden Town, Borehamwood, Enfield Town, Stanmore, Wembley and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Greenford |
Internet | |
| City of London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Simon Young
(@YoungSimon43) reported
from
Walthamstow, England
@virginmedia this is torture. Second day trying to get through to someone about landline fault. Hold music is excruciatingly annoying.... 25 mins so far today, no answer. Yesterday I could only handle 35 mins. I don’t want to listen daily to this awful music loop with no results
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karen butcher
(@karenlilylion) reported
from
Camden Town, England
@virginmedia I just need the service i pay for to work and not to wait 50 mins for someone to answer the phone and not to be lied to that is all
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HK
(@harrydotcom_) reported
from
St Albans, England
Hi @virginmedia having constant broadband issues AL1 St Albans. I’ve logged numerous calls and now the text service isn’t responding to me. Internet cuts in and out all day. Was told would be fixed on 13th but now no one is answering the phone. I’ve tried to call again today but
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HK
(@harrydotcom_) reported
from
St Albans, England
No info from contact centre staff - not able to help and told not getting compensation @virginmedia @MoneyTelegraph text yesterday say resolved, call today to say text sent in error - new resolve date of 18 feb. No explanation. No help. Slow and broadband cutting out.
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Ian McKenna
(@ianmckennaftrc) reported
from
Islington, England
It must be time to strip the bearded #TaxDodging #Conman @richardbranson of his knighthood every company called #virgin just rips people off & gives appalling service especially @virginmedia
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
And @virginmedia is down again in N19.
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Caz 💙
(@e17caz) reported
from
Walthamstow, England
@virginmedia having real problems with internet dropping out this weekend - how can I get it checked ASAP please? Working from home....! Thank you.
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Adah Parris (she/her)
(@AdahParris) reported
from
London, England
@virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?
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Linda Robinson
(@rindalobinson) reported
from
Harrow Weald, England
@virginmedia Have been losing internet connection intermittently for the past 2 weeks and unable to work/homeschool consistently. Is there a known issue?
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Your customer service tops the worst ever experienced. Paying for top connection and receiving intermittent and weak broadband signal. Hour long waiting times on the phone and evasive explanations. Absolutely shambles
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia Yes, but every time I’ve tried a web chat with you I have never received a response. I was waiting 4 hours on Wednesday last week and no one answered after the bot
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Courtney Lynn Murray née Hauseman
(@Courtneyxx) reported
from
Brentford, England
@virginmedia No idea? can you let us know and provide compensation for a decade of terrible service?!
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Dujon
(@DHGains) reported
from
Loughton, England
@virginmedia Can you please advise how I can get in contact with the relevant team to sort out my constantly very very poor Internet connection. Its been practically useless since August, getting worse since Jan '21 and is now making it impossible for me to be in virtual meetings
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Cahal Bannon
(@CahalBannon) reported
from
Hackney, England
@virginmedia Got someone to call me back. Explained everything very slow and crashes when two people zoom. Will take a week to get someone out only because they think it’s fully broken! I wait with bated breath! 🤔
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Simpsdj 😷
(@Simpsdj) reported
from
Walthamstow, England
@yourolly @virginmedia You can cease paying as if you don’t have service they’re in breach of contract.
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
I still have no cheque refund from @virginmedia AVOID this money grabbing company at all costs & being a ‘valued customer’ does NOT exist in their vocabulary. I’m so glad I’m no longer your customer & have taken my business elsewhere.
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Cahal Bannon
(@CahalBannon) reported
from
Hackney, England
@virginmedia is a complete joke. Can’t get even get in the cue to wait for 2 hours on the phone. Online on the website customer service ask function you ask the question and it’s 2 1/2 hours for them to start answering! What can I do to get away from these people?
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Lewis 🇪🇺
(@lewistullett) reported
from
Hackney, England
@virginmedia Yes please. I'd like to begin a new help desk ticket for our TiVo box. We have reset it numerous times, used a new hdmi cable sent by your colleague and had a signal sent from automated phone line. This needs escalating please.
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia I’ve just received an email from you saying my new package is ready and shows me renewing for another 18 months, this is dispite the fact I called to cancel last week and we’re due to be cut off on Feb 11th. What’s going on?
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Sam Miles
(@SamMiles87) reported
from
Walthamstow, England
@virginmedia my WiFi isn’t working but there are no network issues in my area and no problems detected. I’ve rebooted, reset, re-attempted connection but nothing. When I call 0345 454 1111 no answer. Please help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Saurabh_Penkar
(@saurabh_penkar) reported
Day 16: no internet no tv no appointment confirmed and fixed by @virginmedia to fix the issue
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JRDN | Insomniaᴬᴷ
(@SZNPZ_) reported
Sorry I've been inactive today, Virgin Media has had problems thought the entire day today because they're fibre optic cables supposedly been destroyed. Not being fixed until the morning 10am.
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fatima
(@fatimattabah) reported
@virginmedia I am experiencing the worst customer service since I joined @virginmedia in October 2022. I really need help to get my broadband working as normal
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EVERONA
(@EVERONA97) reported
@CynthiaRao4 In my area Virgin Media is the worst provider. You have to be a stoic to stay with them. But my road doesn’t have it anyway so I am with BT. Pricy but reliable; engineers visited twice at the beginning. I didn’t need customer service for years (and considering it as a bonus)
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Alan Williams
(@AlanW101203) reported
@virginmedia Had outage on Wi-Fi lunch time. Start of groundhog week like last week. Phoned VM on 789 who sent me a text. A while later it worked. So I didn’t look at the link. Checked it out at 22.45. I cried laughing. It wouldn’t work due to intermittent faults in our area. Groundhog week?
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Fil Ben
(@FilBen11) reported
@virginmedia all services are down again and many in my village have had no service for 2 weeks. Customer service does not exist
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Meaty
(@Meatius) reported
@virginmedia #neverconnected would be a better tagline. Not sure why I’m paying £80 a month for a 1GB service when I only get 800MB and the the connection drops 5-6 times a day. Trying to run a 24hr chauffeur service that relies on internet and you guys take the piss
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Giles Gough
(@giles_gough) reported
@journokeith @virginmedia Virgin mobile we’re just as bad. Terrible company.
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Susie Al-Qassab
(@tweetingquiche) reported
@virginmedia We still have no broadband and the service status checker is also not working so have no idea when it will be fixed. Can you check and confirm please - it’s SW17
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Cormac Clarke
(@cormacclarkepr) reported
@virginmedia It’s fine, up until the evening. At some stage this evening, the connection will drop among all our devices and we’ll have poor signal for up to an hour after that