Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Enfield Town come from postal codes N21, EN3, EN1 and N9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 03/18/2025 15:30

March 18: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ealing, Bushey, Cricklewood, Hackney, Dagenham, Ilford, Bermondsey, Paddington, Leyton, St Albans, Enfield Town, Acton, Harlow and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomEaling Internet
United KingdomBushey Wi-fi
United KingdomEaling Internet
United KingdomCricklewood Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia It appears to have been fixed, but I am not confident of the availability of the BB service in the near future. This is my frustration with the availability of the Virgin BB sevice in the W5 1JG area. I hope whatever cause for the issue has been located and corrected permanently.

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia more than 12 hours without service today. Are there any updates for NW3?

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @reece_dinsdale @virginmedia is terrible for that. Its website seems designed to navigate you away from finding contact details and customer services.

  • MatthewSaggers Matthew Saggers (@MatthewSaggers) reported from Harlow, England

    @virginmedia 150 all departments are shut, my virgin media app keeps having a 500 error code. How do we contact some to move an appointment due to family emergency. Shame for a communication company users can't communicate with you.

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia The service fault is still a thing, been more than 24 hours now. How long is it going to be? Your website keeps pushing the estimated time further.

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @vmbusiness Why is your Broadband down in W5 1JG AGAIN! It's disgraceful.

  • simonstebbing simonstebbing (@simonstebbing) reported from Bushey Heath, England

    Amusement of the day. Call Virgin’s senior technical support line. You can’t write this stuff!!! 0800 052 5738 @virginmedia #stillnowifi #fail

  • pretty_gd Pretty (@pretty_gd) reported from Harrow Weald, England

    @virginmedia is da worst for internet ever! Every week there’s a problem. Been off since 4pm kmt

  • going59 pat Hamilton (@going59) reported from Walthamstow, England

    @virgin media every week I am having problems connecting to my tv because of the internet, can you supply me with a new router because the one I have now is so old?

  • ACMru_ Akshay (@ACMru_) reported from City of London, England

    @virginmedia I don’t mind speaking to technical support and them trying to troubleshoot, but what I absolutely hated was being told contrasting information by all the different staff members in VM

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia It’s a bit of a joke that the deadline keeps being pushed away even more now. Almost 2 days without service.

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia Once again, we in W5 1JG are presented with no Broadband. It's disgraceful, we are constantly having the same issue and the same old message regarding a problem that is being fixed. Terrible service and no way to register for reduced costs during service down.

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @virginmedia both broadband and TV down in nw3 most of the day now - I need both for work...

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @virginmedia Yeah - to well past 5pm tonight. I have to work and this is almost two days of no service. Aboslutely ridiculous. Never going to use virgin after this month.

  • sbraganza Stan Braganza (@sbraganza) reported from Barnet, England

    @virginmedia *sigh* it’s ok. I was overreacting too - I had some stuff I was working on and I felt that it was my router that was at fault. Once I knew it was a network issue I was able to relax (and subsequently used 5gb of my mobile data allowance) - at least my hardware still works!

  • ACMru_ Akshay (@ACMru_) reported from City of London, England

    @virginmedia And then told that they couldn’t do that either, all whilst being very rude on the phone for an issue with the equipment which frankly I believe is not an acceptable level of service ( I don’t expect 100% reliability - but something better than no service would be nice!)

  • ACMru_ Akshay (@ACMru_) reported from Enfield Lock, England

    Virgin media 2nd line support have got to be one of the rudest and worst customer services I have ever ever ever spoken too. Contemplating just cancelling the service. @virginmedia

  • ACMru_ Akshay (@ACMru_) reported from City of London, England

    @virginmedia One of your agents said they would send across a WiFi pod (which never happened) and then we were informed that he didn’t have the ability to send them after a further call 1 month later. We were also advised they would send us a hub 4 to try and get rid of the existing hub 3

  • LouiseHatch1 Louise Hatch 🦋 (@LouiseHatch1) reported from London, England

    Hi @virginmedia I wonder if you can help me? I'm looking to access the subtitles on a movie I have just paid to download...that essential service doesn't seem to be available? Thank you 🦋 #Deaf #deaf #HearingLoss

  • ACMru_ Akshay (@ACMru_) reported from City of London, England

    @virginmedia That’s absolutely fine, but again like mentioned before. I should not be receiving contrasting information from your employees. I can understand one isolated incident but having 2 incidents for the same issue highlights a form of incompetence somewhere

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkOrsborn Mark Orsborn (@MarkOrsborn) reported

    @1GoldPLTrophy @virginmedia Sky broadband is just awful though, runs at bare minimum speed (degraded over time and despite questioning won’t go back again) and really need a much faster connection. What’s the reason not to?

  • martinallen78 Martin Allen (@martinallen78) reported

    @MartinSLewis As usual though @virginmedia having the trousers down for existing customers. When can we get the same rules as insurance that existing customers don't get robbed (I'm £45 a month with virgin but no phone line and wouldn't be allowed this deal) nice MSE gets a kick back though.

  • Ace007Mac Lo (@Ace007Mac) reported

    @virginmedia I don't know, as some devices are completely wireless. I had asked when I called & again in my complaint for an engineer to take a look, nothing was arranged for me. I've not been offered a replacement hub to try either. I was just continually told to troubleshoot.

  • FitbyNature2 FIT BY NATURE (@FitbyNature2) reported

    @virginmedia As I said before it’s a new contract which has not even started as connection is currently not possible so 30 days notice is irrelevant hence we are exercising our right to cancel in the cooling off period. Seriously is this how you operate as a company! So nothing in writing

  • therealwannieb Wayne Bristow (@therealwannieb) reported

    @virginmedia can someone PLEASE get in contact with me from your team, as even your WhatsApp customer service team seems to not be very good at resolving an issue that you caused.

  • obpls1995 owen southworth (@obpls1995) reported from Wigan, England

    @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

  • akhan1994 Adnan Khan (@akhan1994) reported

    @virginmedia that the issue would be resolved by 6pm today. I’ve now received another update saying it’ll be done tomorrow at 4. What’s the issue? Why are your engineers incompetent to fix the problem? People are working from home and have to spend additional money travelling to

  • rDylon Dylan J (@rDylon) reported

    @virginmedia I cant see my network name on any of my devices WiFi, can't access the Hub 4 admin website too. It's as if theres no wifi signal or something?

  • Scutcheen Sinéad NÍ h-Óra (@Scutcheen) reported

    @virginmedia We have signed consent to help get her affairs in order

  • 1GoldPLTrophy ben white fan account (@1GoldPLTrophy) reported

    @MarkOrsborn @virginmedia They recently changed my contract and are refusing to terminate it early and dismiss the early termination charges (which by law they have too), all at the same time as offering me worse deals. Very ignorant staff that didn't submit a complaint I logged either