1. Home
  2. Companies
  3. Virgin Media
  4. Enfield Town, England
Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Enfield Town come from postal codes EN1 , N18 , N13 , N21 and EN3 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: London, Poplar, Hammersmith, Wembley, Camden Town, Barking, City of Westminster, Newham, Enfield Town, Ilford, Westminster Abbey, Brent, Hackney, Islington, and Paddington.

CityProblem TypeReport Time
London Wi-fi 2 hours ago
London Internet 3 hours ago
Poplar Internet 4 hours ago
London TV 5 hours ago
Hammersmith Internet 5 hours ago
London Internet 6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • carmurp
    Caroline Murphy (@carmurp) reported from Walthamstow, England

    @virginmedia No it has not been fixed. The WiFi returned temporarily and it has gone again....leaving my children with no access to essential online learning resources. They have not been able to do their homework all weekend. This is extremely poor service. You need to fix ASAP.

  • garythunt
    Gary 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧Here for the cricket. (@garythunt) reported from Islington, England

    Dear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout

  • pussinpjs1
    linda holmes (@pussinpjs1) reported from London, England

    I have never had any problems with you @virginmedia before and not happy

  • pussinpjs1
    linda holmes (@pussinpjs1) reported from London, England

    @virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care

  • KyleFair1985
    Kyle Simon Fair (@KyleFair1985) reported from Romford, England

    @SkyUK sort your help line out! ‘Calls are taking longer to answer, you may be waiting up to 10 minutes. Currently it’s 18 minutes 7 seconds on hold. Pay over £119 a month for a service I ain’t getting. @BT @virginmedia might be getting a new customer soon!

  • Lauren_Sberry
    Lauren Scott-Berry (@Lauren_Sberry) reported from London, England

    @virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help

  • LorisZubanovic
    Loris Zubanović (@LorisZubanovic) reported from Ilford, England

    @virginmedia No, still no service. I called and they told me it would be back at around 12h, but then got an SMS telling that it would be around 14h. They move that target every few hours.

  • ogerreyn
    owain gerreyn (@ogerreyn) reported from London, England

    @virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!

  • MrPJFleming
    Paul Fleming (@MrPJFleming) reported from Hackney, England

    @virginmedia After 15 years as a customer you have been dreadful towards me as an ex customer. Aggressive. Dishonest. Disingenuous. Deceitful even

  • pussinpjs1
    linda holmes (@pussinpjs1) reported from London, England

    Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.

  • walshi01
    Declan (@walshi01) reported from Ealing, England

    @virginmedia If you cannot call me in this instance, then fine. I will go to court as I have the detail, lack of service, a signed tech report stating local equipment not fit for purpose, no calls received on landline for 2 years coz it didn’t work! LL £16.99 x 24=407.76 I was fair. V weren’t

  • sarahleveridge
    Sarah Leveridge (@sarahleveridge) reported from Paddington, England

    @virginmedia why oh why do I get charged so much more as an exiting customer to renew with you ! Also been trying to pay line rental all day but your systems are down 50 mins at least wasted

  • peter_boxer
    Peter Boxer (@peter_boxer) reported from London Colney, England

    A wise man once told me that a bad thing is not a bad thing until you deal with it badly. @virginmedia you did bad, your front line cs compounded it. But your complaints team have impressed me. Bravo to them. #CustomerService

  • mrharrynorton
    Harry Norton (@mrharrynorton) reported from Tottenham, England

    Back in London and my 4G is shit again. @virginmedia

  • damawa42
    Daniel W (@damawa42) reported from Kensington, England

    @virginmedia Occupant. Yet you know full well the occupant is already a customer. I know, I know, you're going to tell me it's a different department or a third party, but that's pathetic. Please inform them of current customers so they don't get spammed. Morons.

  • walshi01
    Declan (@walshi01) reported from Ealing, England

    @virginmedia Spoke before Xmas, contract ended in Oct 18. Although apparently I didn’t cancel! Hence more frustration

  • MrPJFleming
    Paul Fleming (@MrPJFleming) reported from Hackney, England

    @virginmedia You are such an unprofessional company in my experience. I am not your customer but you owe me money from overcharging and refuse to pay me back.

  • JazzerciseH
    sheryl wheatland (@JazzerciseH) reported from Harlow, England

    @virginmedia Yes apparently I need a new router which I’ve been waiting for since the problem started on Friday. It’s gone off again now so...another evening with no/intermittent WiFi 👍🏻👍🏻👍🏻

  • VickyChas3
    Victoria Cuthill RN (@VickyChas3) reported from Harrow Weald, England

    @virginmedia Errr I’m ahead of you...no-one’s telling me when my service will resume!

  • MrPJFleming
    Paul Fleming (@MrPJFleming) reported from Hackney, England

    @virginmedia That is totally inconsistent with what your customer service team told me. I think you are behaving disgracefully

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • fenlandss
    agoniès varda (@fenlandss) reported

    @virginmedia I am stuck in a loop on your help pages and cannot find where to book an engineer. There's nothing wrong with my service - I just need an engineer to set up my box because it's in a different place to my modem. How can I book an engineer please?

  • MrKenE
    Mr.E (@MrKenE) reported

    @virginmedia I understand that you teams can only go on what the systems. Is there no one in virgin media who can help by doing a simple call to the pull team company to ask why the works have not been done? why is it not that simple????

  • Veganforever67
    Vegan join the PCS Union (@Veganforever67) reported from London, England

    @virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault

  • v15c0untl8t0n
    Ghost.Of.V15c0untL8t0n (@v15c0untl8t0n) reported

    @JamesGLA90 Lest your service isn’t fully down with no warning lols. Virgin Media is down in the whole of the area till 8:05am ah.

  • Eurosolution
    Euro Solution (@Eurosolution) reported

    @virginmedia are you ever going to fix the problem in my area, give me the refund you have promised me for months now and actually answer your phone? Your service is shameful

  • AndyBowater
    Andy Bowater (@AndyBowater) reported

    @virginmedia Recently joined Virgin, was promised credit on account for up to £100 to settle early cancellation of BT account. Email address I was given to send copy of BT bill keeps bouncing back. Initial contact not answering direct line. Customer service number doesn’t seem to understand

  • Nexusdog_UK
    Andy (@Nexusdog_UK) reported

    @virginmedia Thanks again for your help, issue is now resolved"

  • DyfEv
    DyfEv (@DyfEv) reported

    @virginmedia anything you can do to help?

  • xfindingxemox
    Mona Lisa Saperstein (@xfindingxemox) reported from Wandsworth, England

    UK's biggest thieves? @virginmedia has been stealing money from me pretending they give internet service

  • Smaher_01
    Smaher (@Smaher_01) reported from Oldham, England

    @virginmedia Nothing was working. It was an issue at your end as engineers were carrying out some technical work that resulted in loss of service.