Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Greater London, Hackney, London, City of Westminster, Poplar, Harlow, Chingford, Harringay, Romford, Newham, Loughton, Enfield Town, Kensington, Camden Town and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Greater London |
Wi-fi | |
| Hackney |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Simon Crowther
(@SCcrowther) reported
from
Camden Town, England
@plonkymiff @virginmedia I had the same issue and they were just as ridiculous
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia I can speculate… your engineers not fixing the issue, probably because they’re spread too thinly, probably because of cost-cutting initiatives to please shareholders. Just speculating.
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers
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our kid
(@Moonchester999) reported
from
Islington, England
@virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@virginmedia Hi RP - this is just my daily howl of frustration. Over 12 hours now spent on phone & VM Help Forum. Latest resolution date 24/9 😐
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Emma Burnell
(@EmmaBurnell_) reported
from
Walthamstow, England
Dear @virginmedia this really isn’t the day for my Internet to go down. Sort it out. NOW.
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@virginmedia Yep. And they can't fix it. 24/9 resolution target came from VM rep on Forum...
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Alan Clarke
(@clarkyinjury) reported
from
Broxbourne District, England
@virginmedia do we know when TV services will be restored in the EN10 area? Your automated message just says ASAP but it’s been down since last Thursday? 😔
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Kathryn Bowers
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia are you able to tell if there's an issue in E18 please? Broadband has dropped but there's nothing on the service status page yet.
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Mike Fuller
(@ninepine) reported
from
Ilford, England
@virginmedia OK, so tell the truth. First you say "We're carrying out essential works in your area..Sorry for any possible disruptions on the day." Now it's "we'll be carrying out essential works...which could interrupt your services." What services will be down for how long??
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Mitsuya Fujimoto
(@fujimotomitsuya) reported
from
Tottenham, England
@virginmedia She offered to send an engineer. I could not provide any available dates for next few weeks because of my work commitment so I suggested that I would be in touch when I know I have some time available. She said then she would have to close the complaint log.
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Charlie Egan
(@charlieegan3) reported
from
Islington, England
@virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@ontvnow @virginmedia I had webchat w customer service adviser this morning @ontvnow who confirmed my email account was locked - but said the forms he normally uses to unlock accounts were not working so has passed the issue on to next line support....😐
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?
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Christopher Calvert (he/him)
(@XtopherCalvert) reported
from
Tottenham, England
@virginmedia How do I speak to anyone? The phone menu just sends me round in circles. The link I’ve been given over text tells me there are no issues. My wifi hasn’t worked properly for 2 days or at all for the past hour. Can someone call me?
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M&R
(@MZRAJIB) reported
from
Poplar, England
Just honest advice please never us @virginmedia #virginmediadown 😡😡
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
Hey @virginmedia when will you be upgrading the #VirginMediaConnect App to be compatible with your #Hub4 routers ? They’ve been out at least a year now and I can no longer manage my network through the app.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amy James
(@Amylja) reported
@virginmedia According to your website, your phone lines are open until 8pm on a Saturday but when I call it says you are closed? Our WiFi is down and your website is unhelpful. Seems odd that you would be shut at 6pm on a Saturday, don't you usually outsource your call centres?
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Lewis
(@xLewisThompsonx) reported
@virginmedia I keep trying to contact you via live chat and you keep disconnecting me causing me to explain everything again and again, please give me an email I can start a chain on or allow me to DM you on here as I'm not dealing with this terrible customer service anymore.
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Maben Hartley
(@IamLittleDorrit) reported
@virginmedia @BulkPaint @ Virgin Media My TV has been off since Tuesday. Your website says it will be back by Monday, 6 days later! What kind of service is this??
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Yana Helena 🇧🇻🏴
(@Lauperak) reported
@virginmedia This has taken all day and I'm still upset and not impressed with customer service. In the end someone did pick up and attempted to help us. Engineer is coming on Tuesday... so without WiFi until next week. It's a disaster but at least someone tried to help.
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antmillar
(@antmillar) reported
@virginmedia I tried calling the phone line, I was on hold and then was told "we can't answer your call today please call back tomorrow". Come on, sort your customer service out please.
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Dean 🏳️🌈🇪🇺 #GTTO #FBPE
(@deanbegley1) reported
@virginmedia is utter garbage. Whatever you do, don't switch to them! Several engineers later, still the same. They use to be good, not anymore. (Cue the generic, let's look like we're really helpful reply on here response)
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Loulie
(@birdofmanywords) reported
@virginmedia No resolution: I was promised a call within 2 hours at 1.30pm. Have not heard back.
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Veronica
(@Veronic35709033) reported
@virginmedia Done this all afternoon no one answers after taking the options for assistance - terrible service. Tried the msg service and spent 2 hours on the browser waiting for the next assistant to be available.
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Muhammad Bilal
(@Muh_Bil) reported
@virginmedia Hi, unfortunately I am unable to call those local UK numbers from RSA. Surely, there have to be other means to cancel a contract?
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Imran Tajuddin
(@TajuddinImran) reported
@virginmedia you are the **** test for customer service. In all history. Even counting those before telephones.