Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1, EN2, N21 and N18.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 03/05/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hampstead, London, Hackney, City of Westminster, Hammersmith, Waltham Forest, Fulham, Ealing, Islington, Barnet, Ilford, Enfield Town, Romford, City of London and Barking.

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City Problem Type Report Time
United KingdomHampstead Internet
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • HalloweenJack55 Richard (@HalloweenJack55) reported from Epping, England

    @virginmedia my broadband is down with an estimated fix of 1625 tomorrow. Not good enough.

  • andy_s_battle Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

  • dionnepat2000 Dionne (@dionnepat2000) reported from Walthamstow, England

    @virginmedia please fix this issue. Recently not loading some emails over wifi saying it’s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.

  • dionnepat2000 Dionne (@dionnepat2000) reported from Walthamstow, England

    @virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me

  • LauraVCook1980 Laura Cook (@LauraVCook1980) reported from Hatfield, England

    @virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!

  • JammieBun James Brown (@JammieBun) reported from Enfield Lock, England

    @virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?

  • dionnepat2000 Dionne (@dionnepat2000) reported from Walthamstow, England

    @virginmedia my WiFi is going on and off. Is there a known problem in E4 London

  • Andrew007Uk Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported from London Colney, England

    @virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.

  • wesleyddolly Wesley Dolly (@wesleyddolly) reported from Ilford, England

    @virginmedia how do I get my account details if you have never emailed me or sent me and letters. I don’t even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?

  • mistervickster Vignesh (@mistervickster) reported from Islington, England

    @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

  • MannyMontanaro Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England

    @virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼

  • PieFaceMark mark (@PieFaceMark) reported from Poplar, England

    Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

  • MiraBur44156853 Mira Burton (@MiraBur44156853) reported from Tottenham, England

    @virginmedia It's ok for now but evenings are the worst.

  • andy_s_battle Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

  • MannyMontanaro Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England

    @virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼

  • StrummerJonny Jonny Paul (@StrummerJonny) reported from Barnet, England

    @virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage

  • MiraBur44156853 Mira Burton (@MiraBur44156853) reported from Tottenham, England

    @virginmedia It went down about 45mins ago again and came back about 20mins later.

  • andy_s_battle Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub

  • wesleyddolly Wesley Dolly (@wesleyddolly) reported from Ilford, England

    @virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first

  • MarkGRyan Mark Ryan (@MarkGRyan) reported from Ealing, England

    Once again @virginmedia let us down with internet in W13 area ... not a good service at all

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • louisecampion16 Louise Campion (@louisecampion16) reported

    @virginmedia TV still not working virgin media ??

  • irinamwells Irina M Wells (@irinamwells) reported

    @virginmedia @virginmedia internet. update. cusstomer service, do your job!

  • Kim_Cain 🧩 Kimbobs 🧩 (@Kim_Cain) reported

    @SkyHelpTeam Ask to message privately to be told to file a complaint. Oh hello @virginmedia

  • poddys Tony Payne 🌊🌊 (@poddys) reported

    @lanerobertlane @virginmedia Seems like it's national and probably due to a site/system upgrade that went wrong. Their web site is being upgraded and mostly not working (or more likely getting hammered because of tv problems).

  • Nathan5483 Nathan (@Nathan5483) reported

    @heidihodges72 @virginmedia Think it's been down all day here too 😔

  • Reddevil19721 Reddevil1972 (@Reddevil19721) reported

    Yet again tv services are down @virginmedia

  • irinamwells Irina M Wells (@irinamwells) reported

    @virginmedia @uselesstat AND HOW ABOUT AN UPDATE FOR THE PEOPLE WHO"S INTERNET BEEN DOWN FOR HOURS AND HAVE BEEN TRYING TO GET IN TOUCH WITH YOU FOR HOURS!?!?!?!

  • Maddiemum Anna (@Maddiemum) reported

    Yay, telly is back! Much solidarity with the customer service staff of @virginmedia who must have been working like Trojans today dealing with eleventy billion complaints today.

  • STEVEQUINN1958 STEVE QUINN (@STEVEQUINN1958) reported

    @UTDhound Mines OK but virgin media have had problems all day which has affected live TV (hd) and some apps. Maybe that??

  • AwwBlocked Aww You Blocked Me (@AwwBlocked) reported

    @foxylabour1 @Banksie23Robert @virginmedia You realise that's a different department right? You don't speak to faults to pay your bill and you don't speak to customer services (who you call to pay your bill) to look into a fault?