Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hackney, London, Dagenham, Chigwell, Wembley, Camden Town, Poplar, Harringay, Fulham, City of Westminster, Waltham Forest, Harlow, Ilford and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hammersmith |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| Hammersmith |
Wi-fi |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Simon Bucks
(@SimonBucks) reported
from
London, England
@virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.
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Ana Rocha
(@AnaRochaPT) reported
from
Camden Town, England
@virginmedia any chance of getting an assistant to help? This is a real challenge here, no virgin email for queries, call centers closed, no one on the chat services as I have been online for hours!
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Sonal Bhardwaj
(@followsonal) reported
from
Poplar, England
Virgin media network has collapsed since morning. Very freaky. In #london @virginmedia #virginmedia #Connectivity
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Paul Dart
(@Enfield67) reported
from
Enfield Lock, England
@virginmedia after a long wait I’ve spoken to someone to successfully change my tv package. They then said they’d put me through to someone to book a slot to fix an issue with my box. I’ve been hanging on listening to music for 45 more minutes. Is there a way to book online?
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Joy Coutts
(@joy_coutts) reported
from
Romford, England
@virginmedia no WiFi is there an issue in Romford ? the service is getting worse daily. Like many have to work from home, very disappointed in the service
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dmxcrew
(@dmxcrew) reported
from
Islington, England
May be a work round for some experiencing #virginmedia email issues this AM. Whilst I cannot access emails via any server/computer like yourselves, I can, strangely, via my phone (although could it be because its on the virgin network?) Worth a try?...
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Mihir R Benison
(@misterBeno) reported
from
Harrow Weald, England
@virginmedia is there a problem with your broadband service in Harrow? I have green lights flashing on my home hub even after doing all the checks. Need this fixed for tomorrow as I am giving a talk.
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @VirginMediaNews @Moneybox sporadic service issues. Just spent 50 minutes on phone to get through to VM CS for them to drop call. I give up. Sue me
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Sam D
(@s11kda) reported
from
Harrow Weald, England
@virginmedia I think I've made a mistake in joining, customer service isn't as great as my previous provider. How can I cancel?
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Natasha Bowey
(@NatashaBowey) reported
from
Hatfield, England
Please @virginmedia I need your help!! Been on hold ages now!!! This is not fair on your paying customers!! Just bloody answer your phone!!
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reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia my internet keeps cutting off and today not working! I had tried everything your hub mentioned and nothing
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Lauren
(@LaurenBarrett95) reported
from
Harlow, England
@virginmedia hi - want to change from a pay as you go to a monthly phone tariff for an elderly relative - shops not open and nobody answering the customer service phone line. How do we do this/who do we contact please?
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reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia I had check that a few times but unfortunately it could not be fixed. This is an ongoing problem and it is not on. Also my phone line not working
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Clara Rocha
(@clarex) reported
from
Hackney, England
What a nightmare to try to get any assistance from @virginmedia!!! They make it impossible to do anything online and the phone team is no help. The moment I mention “Id like to cancel my contract” I got disconnected after 30 mins.
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia The point is, I have only resorted to twitter now, because for months i have been unable to engage Virgin Media customer service either on your platform or by phone..
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reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia Still not working, unfortunately I won’t be able to pay for this service much longer if I am always having troubles. I don’t know what to do anymore apart than moving on to another realiable provider
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @Moneybox @Ofcom Actually impossible to make a complaint. I am with holding fees. I have been trying to engage with virgin media and I’m now giving up. Sue me. #virginmediafails
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia not working again. Will you be issuing refunds for July as you have failed to provide a proper service?
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke
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Natasha Bowey
(@NatashaBowey) reported
from
Hatfield, England
@virginmedia I am having trouble with my broadband which is affecting my Tv service (itv hub, bbc iPlayer) as I can’t speak to anyone via the phone can you please advise what I need to do?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Khaijbach
(@khaijbach) reported
@virginmedia 3. I'm told, it's 48 hours before I can talk to higher level support. Is it infact easier to close the account, then sign back up again to get my actual name?
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Niamh
(@nmhrbrtsn) reported
@virginmedia how long is the internet going to be down in IG10?
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Rich Grove 🏴 🇪🇺
(@Rich_Grove) reported
@virginmedia No I haven't as your own staff have stated the issue is with the hub. Just got to wait for a technician tomorrow and hope they can replace the useless piece of junk (wish I had never had the incorrectly named "Super" Hub 5 - awful piece of kit).
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Ant
(@antonyralph) reported
@virginmedia No, because my complains get settled before they are. I've been on the phone to you guys for 2 hours this morning, been cut off twice and never had phone calls back. About to call again and explain the situation for the 5th time today. I'm a little more than frustrated now!
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Alex
(@_Al3xP) reported
@virginmedia Round and round we go. You’ve built your process to be as unhelpful as possible. Your network is a heap of 💩 and if the regulator wasn’t so toothless then you guys would cease to exist.
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Ant
(@antonyralph) reported
@virginmedia Process again. I've been put through to 5 different people today and the call has ended twice. I should have never gone back to you guys as I've now spent arpox 7 hours trying to sort this. I would have had my new broad band installed by now. It's been absolutely awful service
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Hattie Crisell
(@hattiehattie) reported
@virginmedia You don't need it back (I was told), but it obviously needs to be recycledand I don't have a car to take it to the tip. So someone on your customer service desk said they would send packaging/instructions so that I could return it to you to be recycled. But they didn't.
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Alexlex
(@Alexlex1992) reported
@virginmedia why's it that every time I wanna check my account, the password never works! I had phoned up about this before. The reset password option is just as useless, the link always expires, even if I click on it in less than a minute of receiving it.
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🚀 Crypto Palace 🚀
(@cryptopalace2) reported
@virginmedia my internet is down again in BR3. It says there are no known problems on your useless app when there obviously is. Just had a look at your replies!
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david hackett
(@geordieee333) reported
@virginmedia My bill has been increased when I received it today, called to find out why they said inflation. I have had no contact telling me this would happen, they told me they sent an email and I had an option to cancel without charge. I said ok I’ll do that, they then said that option