Virgin Media Outage Report in Enfield Town, Greater London, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Enfield Town come from postal codes EN1 , N18 , N13 , N21 and EN3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Enfield Town, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Poplar, Wembley, Camden Town, Barking, City of Westminster, Newham, Enfield Town, Ilford, Westminster Abbey, Brent, Hackney, Islington, and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 1 minute ago |
|
London
|
Wi-fi | 2 hours ago |
|
London
|
Wi-fi | 7 hours ago |
|
London
|
Internet | 8 hours ago |
|
Hammersmith
|
Internet | 10 hours ago |
|
London
|
Wi-fi | 15 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England@virginmedia Will do but I have been having issues for over 24 hours now.
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Rebecca Dundon (@Rebeccadundon1) reported from St Albans, EnglandLosing the will to live here @virginmedia Trying to get my hub upgraded, website says please call us for free upgrade.. Can't get through on the customer service number. Help please
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ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England@virginmedia hi are there problems in N12 London area? I’ve lost tv & broadband but status page says everything is working ok? Help please
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🎤Toby Gilles🎤 (@tobygilles) reported from Paddington, EnglandAnyone else having an issue making calls on @virginmedia mobile? Is this a known issue?
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Tony Wiseman (@tonywiseman1976) reported from London, England@virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!
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Yehuda Aronovitz (@YehudaAronovitz) reported from Barnet, England@virginmedia my phone suddenly won’t make calls. Can receive, text and is the same in different handsets. Been on hold for custserv for ages. Text service is taking too long too. What is going on?
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ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England@virginmedia Back again! WiFi down again since just before 2. Nothing about issues online & have done the online WiFi test which says everything is working but none of us can get online for work or school.
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Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England@virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues
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Mary (@GoldBoutique1) reported from Enfield Lock, England@virginmedia thank you again for no service and intermittent internet non stop now fir ongoing 2 weeks can’t you just find fault and fix it not happy so frustrating 🤬🤬
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Paul Berry (@bazelrock) reported from Tottenham, England@sainsburys Update, it might be @virginmedia with the problem.
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Sarah Yard (@PinkDotty_Sarah) reported from London, England@virginmedia Thank you but we have complained and no response. We are with you because you offer 200Mb and we need that, the closest competitor offers only 60Mb. It’s frustrating that we are paying for a service that is not guaranteed
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Sarah Yard (@PinkDotty_Sarah) reported from London, EnglandAnyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?
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jordan (@wharfyoung) reported from Poplar, Englandjust spent 3 hours on the phone with @virginmedia trying to get an early termination fee waived (for an account which they cancelled) only to be passed to about 8 departments, and then be told it’s not possible and I’d have to make a complaint.. make it make sense pls
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Sarah Yard (@PinkDotty_Sarah) reported from London, EnglandI have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.
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ruth bankover (@rbcurly) reported from Borehamwood, England@virginmedia please advise what is happy in our area. The #wifi is not working. All internet services are down #help #virginmedia
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Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England@virginmedia Done a service rest of area, say no. My router diagnostic says there is a problem.
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Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England@virginmedia Yes I have this app, have scanned. Sometimes coverage is bad.
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Mustakim. (@Mustxkim) reported from Brentford, England@virginmedia yall *** man. Been down for 8 hours now. Trash *** internet
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Timothy Firmager (@timmy_uk) reported from Camden Town, England@virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help
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james Dunn (@Jimbob_Du) reported from Hoddesdon, England@virginmedia I received a phone call from a man , Jacob Smith purporting to be from your security department. He told me my internet had been hacked by someone in the USA. He refused any contact details after he told me to download a Quick Support app. He phoned 01606863673.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Toni Marshall (@ToniMarshall84) reported@virginmedia I logged complaint in Jan & heard nothing, had to ring for an update, didn't get the best service there & found no complaint was logged. The guy said he'd log one and I'd get an email, at no point did I say that the complaint was resolved but got an email to say it's resolved!!!
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Kate Hollands (@KateHollands1) reported@virginmedia It's asking me to sign in John. I can't sign in. That's why I need help
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Mark K (@kolokube) reported@virginmedia I have called every day for the past five days. Your CS promised to call back – they didn't! I still don't have an incoming service & you can't provide me with a PAC. You are holding my number to ransom. I want compensation for the HOURS spent trying to resolve this. #OFCOM
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Richard Meaghan INTP (@RichardMeaghan) reported@virginmedia @TheBHF @O2 This is fraud and I would like to take it further with the omardsman. I wish to put my complaint through but the email server doesnt allow this and I don't want to phone as it is very stressful.
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Nalles (@antpharoah) reported@virginmedia Unreliable and quite frankly a joke service
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bodywisemum (@bodywisemum) reported@virginmedia Same issue. Flashing power light
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Simon E 🇬🇧🏴🏴☠️ (@thelazydj) reported@virginmedia 3 separate issues. 2 of them say around 16:00 and the other 18:00. None of your engineers working anywhere near my house or surrounding streets so shall I assume this is not a local problem?
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Richard Meaghan INTP (@RichardMeaghan) reported@virginmedia @TheBHF @O2 I have just tried using the customer complaints email and it has be returned back to me. I closed an account in May 2022 and was then charged for following months. I had to pay this to close the account a second time and now I have CapResolve asking me for more money???
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Eddie Vermeer (@Eddie_Vermeer) reported@virginmedia a rival company to yours has just severed the Virgin cable in the road when installing their own cable. There's a hole outside where you can access it to fix it. Except when I called, the soonest anyone can reach this area to fix it is about 72 hours.
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Jay™ (@jasmine_marien) reported@virginmedia I can only check the signal in the rooms where I have signal. If I try and run anything from the room with hardly any, I -understandably- lose signal and it can’t. Like the app won’t even rec WifiMax to me because it will lose signal halfway through checking issues.