Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1, N21 and N18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Islington, Harringay, Hackney, Romford, Paddington, Poplar, Barnet, Ilford, City of Westminster, Newham, Enfield Town, Dagenham, Hampstead and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Islington |
Wi-fi | |
| Harringay |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia I have experienced similar issue in October 2019 they have book the engineer but didn't turned up on the day. I have take day off from my work. No communication from Virgin media . I have to call and listen all the songs and wasted my 1 hour nothing sorted.
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Russ Shaw
(@RussShaw1) reported
from
Hammersmith, England
@GavinJPoole @virginmedia I have been following your service nightmare with @virginmedia - I thought these experiences with them were a thing of the past, but clearly not!
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
I advice people please do not use @virginmedia broadband they are false advertising. Pathetic customer service useless engineers not turn up on due date just charging big money in the name of fibre optic but service is worst than land lines. No service in my home last 7 days
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia is a worst broadband provider and their customer service is pathetic they are lairs do promises their engineers not turn up I been calling since October 3 times book engineers no turn up yet last 7 days no service and again said book a engineer.
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Jessica Austin Esq. MA MCCT
(@artteachjess) reported
from
London, England
@virginmedia @StigAbell Love the way you reply to someone with large media presence but no reply to my complaint!
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@DBUk11 @virginmedia They are not paying anything on compensation. I am waiting for tomorrow if tomorrow not sorted out my broadband I will cancel Mr contract.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia I just want a service which you promise
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Ian Fish
(@BubyFish) reported
from
Enfield Lock, England
@virginmedia - it is very rude for your operators to hang up the phone mid conversation especially given how long it takes to get through..
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HMS Beagle
(@HMSbeagle1820) reported
from
Islington, England
@virginmedia Thanks db, but I really don’t understand how this is taking so long. Surely there must have been a Virgin Media support team in London at some point in the last 2 months
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Munira Wilson MP
(@munirawilson) reported
from
London Colney, England
I'm aware that many residents in #Hampton, #Whitton #Teddington who are Virgin Media customers may not have lost phone, broadband & TV service. I've been in touch with Virgin who say it's due to a third party cutting through a cable and they are working to resolve the issue.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia I have been experience no internet since 10 December 2019. I have received the message 13-12-19 back to work but no internet called the Customer service couple time no internet yet now they book engineer wednesday.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia Sorry is just not enough as a big name and charge us a supreme service but not provide us a pathetic service. How much I lost in last 3 months and specially in festival time. Which is higher time of my business.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
Poor service and pathetic customer service @virginmedia broadband. incompetent engineers and useless customer service team. Worst ever experience on any broadband provider.
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia Just want the service m paying for it’s been going on to long.... East London
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Keith Tomalin
(@TomalinHQ) reported
from
Barnet, England
@virginmedia @Virgin unacceptable customer service yet again.. 30min wait to talk to someone and then get cut off because I'm asking to many questions...
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Vanisha
(@lifeofvanisha) reported
from
Enfield Lock, England
I am so done with my @virginmedia being so slow
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Byron Leigh
(@kamon80) reported
from
Walthamstow, England
@virginmedia My Internet is not working and your service checker isn’t working.
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Syed Ali Naqi
(@alinaqi80) reported
from
Paddington, England
@DBUk11 @virginmedia Pathetic customer service non competent engineers not turn ups on appointments whenever call just sorry. It's better than everyone should banned @virginmedia
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Toby Weston
(@jamanifin) reported
from
St Albans, England
@virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!
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Charlotte Tansey
(@CharlotteMossUK) reported
from
Camden Town, England
@virginmedia please improve how you treat your customers! Broadband + TV down in NW1 since last Thursday with no text updates, no online status and the only way I find out the latest is a 30 min call. This follows a previous 2 week outage in November where I was not compensated.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Wilmans Photography
(@Johnwilmans) reported
Even when @virginmedia are wrong they just wear you down with incompetency that you end up paying just to make it end. Great work guys.
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Emma Webb
(@Emma_A_Webb) reported
@virginmedia @MaxAnth24400982 No service updates. Says everything is fine, when it clearly is not working at all. All avenues to fix it have been explored our end. This is really unacceptable.
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MeddazzaDuranie
(@duranie1000) reported
@virginmedia I’m trying now - this is appalling service for a new customer. I’m tempted to cancel and go with a different provider if you can’t even deliver my hub when requested
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carl
(@TKMarx) reported
@virginmedia your phone lines are busy. You chat says your too busy and too phone up in a circle of wasting my time. Your webpage complaint system deleted my complaint. All I want to do now is quit and try a company that might not be so terrible.
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PyrionFlax
(@PyrionFlax) reported
just had a thrilling live webchat with @virginmedia and they told me that this ongoing problem with signal to noise is MAGICALLY going to be fixed TODAY! what are the chances?!?!?! they then signed off and I can't ask them any more questions. you guys are actual clowns
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David Byatt
(@davidbyatt) reported
@virginmedia Apparently there is “intermittent signal issues”. No ****!
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Chris
(@ashburtongrovec) reported
@virginmedia Ah yes I can see it says there are issues in this area being looked at
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MeddazzaDuranie
(@duranie1000) reported
@virginmedia Well can you help or not?? This isn’t good enough - I selected sat 29th for delivery, got an email apology that it was moved to today and now I’ve had no information. So what do i do??
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John Wilmans Photography
(@Johnwilmans) reported
@virginmedia I have been. 2 letters. And 2 lots of 45 minute + phone calls to your service centre. No help what so ever. I’ll just pay the money I don’t owe you to make it all stop. So I’m basically paying for 12 months + of crap service and the incompetence of you not reading your mail.
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David Byatt
(@davidbyatt) reported
@virginmedia Nope. Just tells there is a problem and to check back in 24 hours!!!! But this has been going on for months. Had nothing but an unreliable service from virgin since I opened my account in 2018! It’s shocking. But no other providers in our area for fibre. So stuck with jt.