Virgin Media outages and service status in Enfield Town, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 14 outage signals in the last 24 hours around Enfield Town, including 14 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 27, 1:54 PM GMT+1.
- Internet (43%)
- TV (32%)
- Wi-fi (14%)
- E-mail (5%)
- Total Blackout (4%)
- Phone (1%)
The latest reports from users having issues in Enfield Town come from postal codes N9 , N21 , EN1 and N18 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Enfield Town, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Camden Town, Harringay, Waltham Forest, Islington, Enfield Town, Elstree, Barnet, Hoddesdon, Waltham Cross, Woodford Green, Cheshunt, Borehamwood, Edgware, and Potters Bar.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Internet | 40 minutes ago |
|
Hackney
|
2 hours ago | |
|
Hackney
|
Internet | 9 hours ago |
|
Camden Town
|
Internet | 16 hours ago |
|
Hackney
|
Wi-fi | 17 hours ago |
|
Harringay
|
Wi-fi | 17 hours ago |
Nearby cities with recent reports
40 recent signals
3 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, EnglandI called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England@virginmedia No I have not and at no stage has any one or any virgin media Web site indicated to do so I have as stated spent hrs on the phone talking to yr people about the problem and now you suggest this I am totally fed up ringing VIRGIN MEDIA and constantly going over the same things.
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mindbodyrevival_coach (@mindbodyrevival) reported from Enfield Lock, England@virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬
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SA Punk (@michaelsamuels4) reported from Hackney, England@virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?
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Jonny Paul (@StrummerJonny) reported from Barnet, England@virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.
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Richard (@HalloweenJack55) reported from Epping, England@virginmedia my broadband is down with an estimated fix of 1625 tomorrow. Not good enough.
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏
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Helen Pinkers (@Barchetta66) reported from Islington, England@Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.
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Have you met Harj? (@AussieHarj) reported from Walthamstow, EnglandVirgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response
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marco salamone (@marcones87) reported from Haringey, England@virginmedia n22 London still down… this is unacceptable at least 3 times per week..
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Vignesh (@mistervickster) reported from Islington, England@virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.
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Crypto Ivan (@Ivan_D_Crypto) reported from Hackney, England@hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested
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Maz 💙 (@marionmurray13) reported from Enfield Lock, England@virginmedia what’s the point of paying for services from you that you frequently FAIL to provide 😡😡 How do I get my money back for days you owe me??
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Steven Kraan 🐀 (@drawing_daily) reported from Islington, England@virginmedia internet down second day in a row, when will it work again?
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🔑 Shawn 🔑 (@s_mann71) reported from Enfield Lock, England@virginmedia sort out your customer services, been trying to cancel my account for over 3 hrs, f*****g usless
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The waving mechanical roadgoat™ (@silvergoatish) reported from Enfield, England@virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Hulse (@paulpresenteruk) reportedCan’t believe the amount of intermittent issues of late with @virginmedia it’s really not acceptable at all!
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Alison Lewis ❤️ (@AlisonLewis_28) reported@virginmedia you are a disgrace!! Your service is awful 😡
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Luke (@Slothlord_Luke) reported@virginmedia On the other hand @youfibre offered the same as what im getting but £20 a month reduction, only 12 months contract and a new wifi 7 already on order without needing to battle with customer service. 10/10
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m (@Marcus_Campana) reported@virginmedia you keep bombarding me with email about upgrading WiFi box and TV box for free . My question is if you're posting it which delivery service do you use , as som are more reliable than others and some I won't use due to things going missing in the past
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Louise Boxall (@Louiseboxall) reported@virginmedia Yep, we’ve done all that. It says intermittent service. It’s been like this over a week. Now it’s worse! Even spoke to one of the customer service people on Friday, the issue is worse and we were told unless they get 360 then Virgin won’t help. Absolute disgrace!
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Neale B (@Neale1100) reported@virginmedia Its says the problem will be repaired on the 27th, I assume you will be applying a credit for the lack of tv and wifi provided to those affected ? I work from home, this simply isn't good enough
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Catherine 🏴🇬🇧 (@katie4249) reported@virginmedia This is the second major outage in under a fortnight. Paying a lot of money and not getting the service.
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Mikey Molfessis (@mikey_mol) reported@virginmedia if your technicians cannot fix a problem in 4 weeks and I get no refund and your status update says everything is fine, but multiple people in the area are affected, do me a favour and stop calling me to sell me additional services. Please.
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Nik (@ThingsByNik) reported@SparkyLotus @youfibre I’ve had You Fibre and Virgin Media knocking last few last weeks, so seems it’s still a thing for broadband sales. I always say that I will never buy anything that someone knocks at my house to sell.
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Crafty (@ACraftyOne) reported@virginmedia This is the problem I have 5-6 responses from your incompetent customer service team. I have requested a deadlock letter which they refuse to provide. Just to clarify that it is a scam. I paid for the service on my contract as shown, now you are charging me twice.