Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 01/18/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Harlow, Hackney, London, Dagenham, Chigwell, Wembley, Camden Town, Poplar, Harringay, Fulham, City of Westminster, Waltham Forest, Ilford and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith TV
United KingdomHarlow TV
United KingdomHammersmith Internet
United KingdomHammersmith Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • fabparra fabiano (@fabparra) reported from Brentford, England

    @virginmedia 4 days??!!!! What about 2 people doing home office?! Is Virgin Media pay for it?! I understand technical issues happen, but I don’t understand incompetence to deal with problemas. Virgin Media is a expensive service and it’s unacceptable this lack of good service to its customers

  • AgneseRovati Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Brentford, England

    @virginmedia I can’t seem to be able to access your customer service operators??? We’ve been without internet for over a week and we can’t even reach you!! Very disappointing.

  • TomRileyImages TomRileyPhotography (@TomRileyImages) reported from Harrow Weald, England

    @virginmedia yet again .. no Internet or land line on and off 4 days running.. today seems to be off longer than normal..ran test and says this normal service

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Consistency in service would be great. It’s fine one moment and then drops out during meetings, working, etc. Why is fibre suddenly inconsistent?

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Ealing, England

    @virginmedia Fed up with you keep promising call backs to no avail. You seem happy to respond on Twitter but can’t do anything help

  • fabparra fabiano (@fabparra) reported from Brentford, England

    @virginmedia I’ve tried the basics and First time I called customer services the message was “we are very busy at the moment, please try again later” and later I waited 30min to speak to someone who didn’t sort the problem out. Instead she told me the technician will visit in 4 days!!! What??

  • fareastfood126 Oriental Food 吃货铺子 (@fareastfood126) reported from Islington, England

    @vmbusiness Broadband is down followed by @UKPowerNetworks power cut. We are done today.

  • leeleyland3 lee leyland (@leeleyland3) reported from Barnet, England

    @virginmedia you have without doubt the the worst internet service going, your customer service is shocking !!! I spent over 12 hours on the customer service chat going around and around only to have them terminate the conversation. Next day "how can we help"

  • tianbosi 添柏司 TDP (@tianbosi) reported from Hackney, England

    @virginmedia ok so my contract is ending and you are increasing it by 50pct to £60... With nothing extra. And still no compensation for 3 days internet outage. BT and Sky are offering £45. So what's the story????

  • CouchPotatoUK West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Stratford, England

    @virginmedia your website is down in the UK. Cannot log into accounts or use SkySports app

  • jessie_tovey Jessica Tovey (@jessie_tovey) reported from Islington, England

    @virginmedia The issue you ‘fixed’ hasn’t resolved anything. I’m now being told earliest at-home tech appointment is 4th Feb. I am a freelancer who relies on internet to make an income wfh. If it doesn’t work, neither do I - and I lose jobs. PLEASE HELP.

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia wii fi gone again, not good when you trying to watch wandavison on Disney plus, and the tech dept in India are closed, pay £50 per month for this ? Think am being ripped off, HELP

  • elisetx Elise Tapper (@elisetx) reported from Barnet, England

    @virginmedia your service is AWFUL!! Been cut off twice and my problems are still not solved 😡

  • MisterBurak Mr B (@MisterBurak) reported from Hackney, England

    @sezelerol @virginmedia The worst customer services! I’ve had my fair share never again!

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia I’ve been here 10 days .. I’m paying for a service that you are not providing whilst trying to work from home . Please just provide that rather than promised and vague fix it dates

  • OohLookItsEmma Emma Hoyle (@OohLookItsEmma) reported from London, England

    @virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.

  • daveybuoy Davey L (@daveybuoy) reported from Hackney, England

    @virginmedia Well the forums were useless... now all my virgin services are down, again.

  • Transome77 Terry Ransome (@Transome77) reported from Ilford, England

    @virginmedia now cannot watch on any of my devices! Keeps telling me I’ve reached the maximum devices! All the same devices I’ve always used! Can’t get through on phone or on line help?! Really annoying!

  • Temple64Sybil John Smith (@Temple64Sybil) reported from Harrow Weald, England

    Feel like killing someone, Virgin Media gone down again while watching football so missed second half, total ******* bollocks. Fuming.

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia do you get a kick out of never returning a call request or dealing with a customer complaint but just sending letters? Your customer service has gone to pot, it’s awful.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • couchio1983 Couchio (@couchio1983) reported

    @virginmedia Then I would recommend you listen to the calls loom at the screen shots and read my emails instead of been an arrogant prick and intentionally winding up a mentally ill disabled customer!!! You have had over a week to resolve this so don't you dare try put it on me!!

  • the1lackster Anthony (@the1lackster) reported

    @virginmedia That doesn’t really resolve the issue as its seems to be a VM issue. As the broadband speed frequently drops & disconnects randomly. It’s not something the forums can help with it. The frustration is that the phone line won’t go through to an actual person to look into it.

  • JimmyWood1234 James Wood (@JimmyWood1234) reported

    @virginmedia The problem is an outage somewhere,We have over 250 people on our estate waiting for the problem to be fixed.I very much appreciate the magnitude of the problem but find it unacceptable for the service to be off for over 28 hours and still off as we type.

  • BarileLuisa Luisa Barile (@BarileLuisa) reported

    @virginmedia It is just unacceptable to have internet going down every day for such a long period of time. Can you please update us on what actions are YOU taking to fix the issue and provide the service we pay for?

  • claudiapaneita1 claudiapaneitaliantutornow (@claudiapaneita1) reported

    @virginmedia Your advice was unfortunately useless, because I said from the very beginning that I have called you, reported the issue, and got no help. So why giving me the same number and asking me to report the issue? It's like you are not listening to me!

  • TiefenseeL Tiefensee Lucia (@TiefenseeL) reported

    @virginmedia @lukmruk This is new, the customer should update @virginmedia on their problem-solving. I confirm, 2 days after we still have intermittent connection. Mostly off, and a few minutes on. A joke.

  • HappySpaceInvdr Happy Space Invader (@HappySpaceInvdr) reported

    @virginmedia Please help - I'm being given the runaround by your support team. Phone line dead since 7th June. Told I cannot cancel without paying a cancellation fee.

  • JMP1871 Jonny (@JMP1871) reported

    Basically your service is terrible lads @virginmedia

  • ImBackHaha4 I'm Back Haha (@ImBackHaha4) reported

    @virginmedia All sorted eventually got my refund but how the hell a company can do more for customers that dont exist than what they do for existing customers was with you 13 years and as a Company you don't give a **** absolute joke but I'm sorted and just another customer virgin has lost 👋

  • couchio1983 Couchio (@couchio1983) reported

    @virginmedia It's not on me to fix you **** ups tried that once it cost me over £140 I've done my bit you have till end of day then I'll just deal with ofcom as you lot are ***************!!