Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 01/29/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, City of Westminster, City of London, Stanmore, Camden Town, Hampstead, Paddington, Welwyn Garden City, Ilford, Wembley, Poplar, Harringay, Islington and Ealing.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHackney Internet
United KingdomCity of Westminster Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • LSandersonbooks Lesley Sanderson (@LSandersonbooks) reported from Islington, England

    @leepg @virginmedia I have this same problem @virginmedia rebooting doesn't solve the problem

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @virginmedia Spoke to your woeful customer on Friday about how much compensation I was going to receive for my outage,I was assured I would get a call back, still waiting!!! #virginmedia #poorcustomerservice

  • Freddie_Owusu77 Freddie AFC Owusu (@Freddie_Owusu77) reported from Tottenham, England

    @virginmedia Tried to call today waited for 20mins to get through finally got through to customer service and then they had to put me through the escalations team and as soon as i got through the operator pretended he could not hear then dropped the phone.

  • Holly_Christie Holly Christie (@Holly_Christie) reported from Walthamstow, England

    @james_etheridge @virginmedia I found Virgin so unreliable and their customer service so terrible that in the end I left them after 8 years of loyalty because I just couldn't work out what I was even paying for...

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • Freddie_Owusu77 Freddie AFC Owusu (@Freddie_Owusu77) reported from Tottenham, England

    @virginmedia @VirginMediaCorp @VMDotCom Virgin are a bunch of lying thieves and would not recommend anybody signing a contract, once they get you in they start treating you like crap.

  • FelicityJBee Felicity Bainbridge (@FelicityJBee) reported from Poplar, England

    Disgraceful customer service by @virginmedia - 15 min wait to discuss £20 increase in bill with no comms. RUDE staff ‘I don’t care if you want to leave’, immediate transfer and 15 more mins of music... APPALLED. #CustomerService #fail

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    After finally ending up speaking to a UK call centre all sorted! @virginmedia please sort of your customer service issues!

  • JanineAdelman Janine (@JanineAdelman) reported from Barnet, England

    @virginmedia I will phone you, but wait a minute, my phone doesn't work!

  • KeithBursnall Keith Bursnall (@KeithBursnall) reported from London, England

    @virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @virginmedia Every interaction with you overseas call centre is a horrible experience, long wait times, bad English, wrong information & get passed around the system. The only way to get anywhere is to threaten to leave and suddenly you are transferred to the UK where the problem is resolved!

  • AllanFenn Allan Fenn (@AllanFenn) reported from Waltham Abbey, England

    @virginmedia Worst Customer Service I have ever experienced 😡 Left hand doesn't know the right hand doing ! Consider the contract null & void @SkyUK On my way

  • ValetShoeDoc Valet@Shoe-Doc (@ValetShoeDoc) reported from Romford, England

    @virginmedia Virgin Boardband why for the last 3 THURSDAY in a row that there is a Boardband outage in the RM26QD area. We work in a society where companies allow working from home. Called Customer Service who was just reading a script and repeating himself. Sort it out Virgin

  • Freddie_Owusu77 Freddie AFC Owusu (@Freddie_Owusu77) reported from Camden Town, England

    @virginmedia @VirginMediaCorp @VMDotCom Virgin are liars and thieves they misinformed me, stole my money then after 20min waiting to get through to customer service they drop the phone on you. Do not go to virgin they are horrible

  • AllanFenn Allan Fenn (@AllanFenn) reported from Waltham Abbey, England

    @virginmedia 5 different answers from different agents The best one was yesterday whilst on hold after being transferred to another person , waited half hour then they cut me off ! Finally got through to Nathan who is currently trying to resolve this issue, again !

  • dylzdevani City Girl #140499 (@dylzdevani) reported from Barnet, England

    @virginmedia Im not thick ofcourse all the cables are connected, it wouldnt tell me 30mb if the ethernet wasnt in. The hub has been reset whenever there is an issue, which happens to be every few days.

  • dylzdevani City Girl #140499 (@dylzdevani) reported from Barnet, England

    @virginmedia The wifi is always flashing green. Even when it says there is no issue. Fortunately tho the contract is coming to an end which means so will payments👍. Paying for about 250Mb to get 30 on a wired connection

  • aubreydav1s Aubrey Davis (@aubreydav1s) reported from Ilford, England

    @virginmedia Still down. So I’ve now missed two live games and soccer Saturday. Been on hold at your call centre for 30 minutes now as well

  • dougmorton Doug (@dougmorton) reported from Ealing, England

    Annoys me way more than it should that Virgin... sorry, LNER call their class 800s “Azumas” and the media are treating them as something new, when class 800s have been in operation on the GWML since 2017, just without a stupid brand name.

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    I love @virginmedia products, but detest their overseas call centres. Customer service is appalling! Been on the current call for 40 minutes and now I’m apparently being transferred somewhere else! I’m only trying to sort my contract out....

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • New_Newco_Demon MB:1872 (@New_Newco_Demon) reported

    @Joyce20121966 @virginmedia None Joyce, the internet has been down for 3 hours and whilst it’s irritating it’s not the end of the world. If it lasts any longer than a few days you will be entitled to compensation.

  • mukeshcv22 mukesh chakravarthy (@mukeshcv22) reported

    @virginmedia in RM9 since 25 Dec broadband either intermittent or completely stop working and it is still going on. It is very disappointing during the holiday period and we are without internet and kids are unable to understand the situation. Worst is fixed by 30 Dec.

  • JNH77 James Harrison (@JNH77) reported

    @virginmedia On my third call now. This is abysmal customer service. Had to give up on the second call because of the excessive background noise.

  • alicurrie26 ali currie (@alicurrie26) reported

    @alisoncoia @virginmedia Happens far too often @virginmedia and zero use if I’m working at home not to mention costly having to use my phone data. Currently looking at other providers and will move as soon as. Shocking shocking customer service

  • GusboOnTwitch Out of context 🄶🅄🅂🄱🄾 (@GusboOnTwitch) reported

    Hey @virginmedia - our broadband has been down all day. Any idea when it will be not down?

  • HyderAlHassani Hyder Al Hassani (@HyderAlHassani) reported

    @brucester_cam @virginmedia same issue in g77 6wh since about 11am, multiple reboots and even factory reset the modem

  • _jaderobertson_ Jade (@_jaderobertson_) reported

    @virginmedia No because why would I phone just to be told my internet is down?? Just get it sorted!

  • GlasgowThat That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported from Cambuslang, Scotland

    Virgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst

  • DagmarKerr2 DagmarCHS (@DagmarKerr2) reported

    @virginmedia is there a problem at G44 in Glasgow? We don’t have any internet

  • silentobsello mamon (@silentobsello) reported

    @virginmedia why us my wifi still down? I am in the G2 area. Please provide an ETA.