Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 02/04/2026 05:20

February 04: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Hackney, Paddington, City of Westminster, Tower Hamlets, Bushey, Greater London, Poplar, Camden Town, Hampstead, Newham, Wembley, Ealing and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnet Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomEnfield Town Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • SimonBucks Simon Bucks (@SimonBucks) reported from London, England

    @virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.

  • gorgeousuk A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England

    Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke

  • s11kda Sam D (@s11kda) reported from Harrow Weald, England

    @virginmedia I think I've made a mistake in joining, customer service isn't as great as my previous provider. How can I cancel?

  • rchrdctswrth Richard (@rchrdctswrth) reported from Islington, England

    @virginmedia my internet’s been gone for nearly an hour now, same thing happened last night too. The service status page on your website isn’t even working.

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia @Moneybox @Ofcom Actually impossible to make a complaint. I am with holding fees. I have been trying to engage with virgin media and I’m now giving up. Sue me. #virginmediafails

  • NatashaBowey Natasha Bowey (@NatashaBowey) reported from Hatfield, England

    @virginmedia I am having trouble with my broadband which is affecting my Tv service (itv hub, bbc iPlayer) as I can’t speak to anyone via the phone can you please advise what I need to do?

  • dmxcrew dmxcrew (@dmxcrew) reported from Islington, England

    May be a work round for some experiencing #virginmedia email issues this AM. Whilst I cannot access emails via any server/computer like yourselves, I can, strangely, via my phone (although could it be because its on the virgin network?) Worth a try?...

  • followsonal Sonal Bhardwaj (@followsonal) reported from Poplar, England

    Virgin media network has collapsed since morning. Very freaky. In #london @virginmedia #virginmedia #Connectivity

  • clarex Clara Rocha (@clarex) reported from Hackney, England

    What a nightmare to try to get any assistance from @virginmedia!!! They make it impossible to do anything online and the phone team is no help. The moment I mention “Id like to cancel my contract” I got disconnected after 30 mins.

  • NatashaBowey Natasha Bowey (@NatashaBowey) reported from Hatfield, England

    Please @virginmedia I need your help!! Been on hold ages now!!! This is not fair on your paying customers!! Just bloody answer your phone!!

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia The point is, I have only resorted to twitter now, because for months i have been unable to engage Virgin Media customer service either on your platform or by phone..

  • LaurenBarrett95 Lauren (@LaurenBarrett95) reported from Harlow, England

    @virginmedia hi - want to change from a pay as you go to a monthly phone tariff for an elderly relative - shops not open and nobody answering the customer service phone line. How do we do this/who do we contact please?

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia not working again. Will you be issuing refunds for July as you have failed to provide a proper service?

  • nut_ge Natalia (@nut_ge) reported from Camden Town, England

    @virginmedia #virginmediadown #virginmediauk hello. My connection is gone atm. Tried to reboot the router.. no improvement seen. Is someone looking at the issue?thx

  • joy_coutts Joy Coutts (@joy_coutts) reported from Romford, England

    @virginmedia no WiFi is there an issue in Romford ? the service is getting worse daily. Like many have to work from home, very disappointed in the service

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia it’s not working again! Would be good if you could respond to my tweets

  • AnaRochaPT Ana Rocha (@AnaRochaPT) reported from Camden Town, England

    @virginmedia any chance of getting an assistant to help? This is a real challenge here, no virgin email for queries, call centers closed, no one on the chat services as I have been online for hours!

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia @VirginMediaNews @Moneybox sporadic service issues. Just spent 50 minutes on phone to get through to VM CS for them to drop call. I give up. Sue me

  • cycleoptic cycleoptic (@cycleoptic) reported from Islington, England

    @drewsonix @virginmedia @BAFTA I only use the broadband and landline, as I use Sky and Netflix for tv Is they’re much saving in ditching the basic tv part if the “package” I never use.

  • Enfield67 Paul Dart (@Enfield67) reported from Enfield Lock, England

    @virginmedia after a long wait I’ve spoken to someone to successfully change my tv package. They then said they’d put me through to someone to book a slot to fix an issue with my box. I’ve been hanging on listening to music for 45 more minutes. Is there a way to book online?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanKershaw83 Ryan Kershaw (@RyanKershaw83) reported

    @virginmedia 4 days on the phone 6 hours a day and webchat 3 4 hrs a day..... Why did i leave sky again?? Can i cancel within 30 days??

  • shillu1 s.p. (@shillu1) reported

    @virginmedia hi I’m having trouble getting anyone on the phone. I’m having issues with one of my v boxes for some reason when I try to watch anything on catch up it keeps losing the sound. The internet connection is fine and it works on my other box. Netflix and prime both work.

  • Les_Longley Leslie Longley (@Les_Longley) reported

    Hey! @virginmedia give us a message back when you're available cheers 👍🏻 Long time frustrated customer

  • nic_lenz Nick (@nic_lenz) reported

    @virginmedia As you are unreachable by phone, could you please give me a status update on my Complete Loss Of Service complaint (C1512201772)? I logged the complaint on the 15th December and still haven't been contacted. The outage issue was resolved on 22nd January.

  • Mark_the_man_89 Mark (@Mark_the_man_89) reported

    @virginmedia That error just shows connected devices with low wifi signal which I know they are but why is it showing this all of a sudden in browser. Have you updated it and this is a bug

  • cmurtagh1996 Xtof🐅 (@cmurtagh1996) reported

    @virginmedia Prime time 7-11pm every night it slows down and when I call i get told to check blackspots and everything which I have done. I then get advised to pay for boosters, which are out of stock. Then I go told too connect a wire but why should I pay for wires when it's wireless.

  • SianJones9814 Sian Jones (@SianJones9814) reported

    @virginmedia No they didn’t I’ve tried again a few times this afternoon on the number you have given and they say they are too busy and call back. Disgusting service for the amount of money you charge people

  • Mariach54223453 Mariachamberlain (@Mariach54223453) reported

    @virginmedia I have been trying to contact someone with regards to my package and potentially cancelling. There’s only 1 number on your site which just tells you to call back later. Your chat service doesn’t help. There’ no way to do this online unless you want to upgrade. Help!

  • walsh3017 Dene Paul Walsh (@walsh3017) reported

    @virginmedia It doesn’t work!! And you just sent me a extra charge of £3.50 a month to top off your crud service!

  • Cartmarc674 Marc carter (@Cartmarc674) reported

    @virginmedia I have spent 10 months trying to contact VM re billing issues. Have tried every means available, but no joy. On 3rd Jan.21. Eventually Laura Hackett rang, VM Executive Team. We agreed a new contract but no confirmation. I am now in arrears! HELP!