Virgin Media outages and service status in Enfield Town, England

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Islington, Hackney, Barnet, Edgware, Harringay, Enfield Town, Waltham Cross, Camden Town, Woodford Green, Chigwell, Waltham Forest, Borehamwood, Buckhurst Hill, and Elstree.

City	Problem Type	Report Time
Islington	Internet	19 hours ago
Hackney	Total Blackout	23 hours ago
Hackney	Wi-fi	1 day ago
Barnet	E-mail	2 days ago
Hackney	Wi-fi	2 days ago
Barnet	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  Steven Kraan 🐀 (@drawing_daily) reported 17 seconds ago from Islington, England

  @virginmedia internet down second day in a row, when will it work again?

• 
  Geoff Neale (@g_neale) reported 2 minutes ago from Camden Town, England

  @premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?

• 
  foy (@stuart_foy) reported 4 minutes ago from Haringey, England

  lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads

• 
  Helen Reihill (@BBLn15) reported 6 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  𝚂𝚝𝚎𝚙𝚑𝚎𝚗 𝙵𝚒𝚝𝚣𝚜𝚒𝚖𝚘𝚗𝚜 (@WordDoodler) reported 9 minutes ago from Tottenham, England

  So it turns out @virginmedia have a help system that isn’t helpful. Catch-22 built into system and no tv. Why am I paying them?

• 
  Helen Reihill (@BBLn15) reported 10 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  Manny Montanaro (@MannyMontanaro) reported 14 minutes ago from Enfield Lock, England

  @MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia I’ve only had it installed for about 6 months & I’ve never had a single month without having some sort of issue. You’re better off elsewhere!

• 
  Helen Pinkers (@Barchetta66) reported 18 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Helen Reihill (@BBLn15) reported 24 minutes ago from Hackney, England

  @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

• 
  Grant Osborn (@Gosbo68) reported 27 minutes ago from Northaw and Cuffley, England

  @virginmedia Wi-Fi still down.

• 
  Steven Kraan (@drawing_daily) reported 30 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Derrick Brown (@DerrickSWB) reported 31 minutes ago from Lower Clapton, England

  @virginmedia Green up/down arrow flashing and router restarting

• 
  Kathy B (@KathyB05775264) reported 36 minutes ago from Tottenham, England

  @virginmedia my internet is down. Is there a problem in the N18 area

• 
  Annie Caird 🌻 (@AnnieCaird) reported 39 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 41 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 44 minutes ago from Broxbourne District, England

  @BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.

• 
  Graeme Puttock (@GraemePuttock) reported 44 minutes ago from Enfield Lock, England

  @virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?

• 
  Patricio Simonetto (@PatricioSimone2) reported 47 minutes ago from Tottenham, England

  @virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails

• 
  Peggy Dyer (@Mrspdyer) reported 55 minutes ago from Barnet, England

  @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

• 
  Peggy Dyer (@Mrspdyer) reported 57 minutes ago from Barnet, England

  @virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Irate_Jobbie (@Irate_Jobbie) reported 8 minutes ago

  @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.

• 
  Paul O'Brien (@PaulOBrienKil) reported 14 minutes ago

  @VMSportIE I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

• 
  dharmi04 (@Dharmi04) reported 17 minutes ago

  @virginmedia my broadband seems to be down, can you check and fix ?

• 
  Steve Kelly (@kellyokid) reported 22 minutes ago

  @MelJanie @virginmedia I was with Virgin for years but got treated like a piece of crap on their shoe with multiple issues so I’ve left! Customer service is non existent! They just don’t care!

• 
  sergio pani (@sergiopani62) reported 22 minutes ago

  @virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.

• 
  john (@jhargie4) reported 22 minutes ago

  @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.

• 
  Steven Adams (@StevenAdams2) reported 22 minutes ago

  @virginmedia hi can I say that Callum your engineer in Peterborough was a great help We had been without TV for a week spent hours on the phone trying to sort it out. He visited and within an hour it was all working again

• 
  Juanito (@JuanSpanishfly) reported 23 minutes ago

  @lionking2014 @LPXIOP @virginmedia It is, just like when u call with ur mobile phone using wifi cos uve no service

• 
  Ian Kill (@IanKillip) reported 25 minutes ago

  @MelJanie @virginmedia I’ve never had a problem that’s not been sorted quickly and conveniently.

• 
  Chris Wiper (@chris_wiper) reported 25 minutes ago

  @virginmedia @Bigdeano88 Hi @virginmedia I am experiencing the same issue?