Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 12/02/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Newham, Ilford, Hammersmith, London, Wembley, Hackney, Waltham Forest, Ealing, City of London, Paddington, Barnet, Harlow, Hampstead, City of Westminster and Muswell Hill.

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City Problem Type Report Time
United KingdomNewham Internet
United KingdomIlford Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWembley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • DEDNaive Debbs Durston (@DEDNaive) reported from Enfield Lock, England

    @virginmedia Congratulations on improving my service..AND making it worse!! Mind you seeing all the complaining tweets, I should not be surprised. #BetterConnected or not!

  • FrankUgboro Frankie (@FrankUgboro) reported from Tottenham, England

    @virginmedia down in my areas for up to 4 +hours now. At the very least you could send an email to inform your customers of this outage.

  • paulnewbz Paul Newby (@paulnewbz) reported from Hoddesdon, England

    @virginmedia my router is showing a message saying update in progress. It’s been like this all day. Service status says the networks being updated but fix by 3pm. Is there a fix? I cannot log in to the router.

  • Veganforever67 Vegan join the PCS Union (@Veganforever67) reported from London, England

    @virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from City of London, England

    @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

  • SkyFlier6981 GeorgieCox (@SkyFlier6981) reported from Brentford, England

    @MdxDavidRing @virginmedia Thinking to cancel mine! Services is awful! The engineer caused the problem that was mid teaching one

  • DearleRobert Robert Dearle (@DearleRobert) reported from Harlow, England

    @virginmedia It was def.used within time scale. She just said it's not working after we tried to scan twice amd she tried typing in then numbers so both ways..she didn't know why and told me to contact 02 but that's why she gave me the receipt.

  • haniehvidmar Hanieh Vidmar (@haniehvidmar) reported from Paddington, England

    @virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment

  • PIPPAaM Pippa Moss (@PIPPAaM) reported from London, England

    @virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN

  • MSROPER10 S (@MSROPER10) reported from London, England

    @cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.

  • Veganforever67 Vegan join the PCS Union (@Veganforever67) reported from London, England

    @virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done

  • angelstorm13 Ella A Cutler (@angelstorm13) reported from Hatfield, England

    Urgh! And once again #virginmedia is down. No Internet, WiFi, broadband etc. They raise their bills to above inflation and still the same crappy service. @virginmedia

  • PIPPAaM Pippa Moss (@PIPPAaM) reported from London, England

    @virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.

  • DearleRobert Robert Dearle (@DearleRobert) reported from Harlow, England

    @_CaffeNero_ Want help with 02 priority app as a virgin media customer. App says to call 02..they told me to call virgin? Who can help. Failed me in Nero today.

  • thelegoguard LegoGuard .... Ian (@thelegoguard) reported from Camden Town, England

    @virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...

  • swami102 Swami (@swami102) reported from City of London, England

    @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

  • DearleRobert Robert Dearle (@DearleRobert) reported from Harlow, England

    @virginmedia Ok thanks. No I've used it for a long time. I use cafe nero every week for a free coffee. So I know how it all works. The app tells us to call 02 for help. But they just tell me I should not use it if not an 02 customer.

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown

  • SkyFlier6981 GeorgieCox (@SkyFlier6981) reported from Brentford, England

    @CalvinMoorley @virginmedia This is typical of them did the same when my internet down mid teaching due to their engineer!

  • savvaschristo Sav.............. (@savvaschristo) reported from Hoddesdon, England

    @virginmedia your company has the worst custermer service that I have ever had in my life. Spent nearly 2 hours on the phone today being cut off and transfered and now on whatsup since 4.15pm until now still waiting to be dealt with. VIRGIN YOU ARE COMPLETE JOKE OF A COMPANY.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ThomasP84167248 Thomas Prior (@ThomasP84167248) reported

    @virginmedia @virginmedia 50 minutes and no reply, yet you're replying to others sent much more recently? Shocking treatment of a long term customer!

  • RogerLarcombe Roger Larcombe (@RogerLarcombe) reported

    @virginmedia No ha he on the day as expected. Following day random network engineer arrives without appointment and says he replaced some bits in the cabinet up the road, should be ok. That was about 2pm. The connection has dropped 5 times since then to my knowledge.

  • moshaw2 Maureen Quirk (@moshaw2) reported

    @virginmedia 8th September- despite numerous complaints It was never taken seriously. Very quick to take the payments though- thoroughly disheartening after over 20 years loyalty

  • rooso86 Ross Ferguson (@rooso86) reported

    @virginmedia Yes but it doesn’t help much, I just want to know if the problem is on your end ?

  • Abarish99z Ti (@Abarish99z) reported

    @virginmedia Yh its on all devices. Some work’s being carried out in my area so thats why wifi is down. Still annoying tho DB lad 😔

  • helenbaileyuk Helen Bailey (@helenbaileyuk) reported

    @virginmedia is there a problem with the mobile phone network in NN1? Haven't had a data signal for about 3 hours now, have switched phone off and on again several times, even taken SIM card out but to no avail. Rather annoying when I needed to phone home whilst out.

  • Tokolosh63 Tokolosh (@Tokolosh63) reported

    @virginmedia He advised that the cable installation is for 10th Oct. As mentioned he has been the first helpful person with information but it doesn’t change the fact we have no landline service

  • Chris37624363 Chris (@Chris37624363) reported

    @virginmedia So after 15 days of this crap and hours spent on the phone I make another phone call. After 20 minutes of waiting the phone is put done on me

  • one_livest The Livest One (@one_livest) reported

    @virginmedia Customer service just hung up on me as well

  • swingate79 swingate79 (@swingate79) reported

    @virginmedia Thanks. So once again I have to do the legwork to compensate for the ongoing incompetence of VM. The offer of someone calling me to sort out the problem is too much to expect. And I know the answer will be that this isn’t something that can be organised in this channel