Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 11/28/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Ilford, Hackney, Muswell Hill, Camden Town, Hertford, Romford, Barnet, Harringay, Waltham Forest, City of London, Newham, Dagenham and Woodford Green.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • traceylambert69 Tracey Lambert (@traceylambert69) reported from Romford, England

    @virginmedia Yes there is a fault and it seems your telephone person could not tell us this.....disgusting service.

  • SharifOmar3 Mike Oxmaul (@SharifOmar3) reported from Hackney, England

    @virginmedia I appreciate the excellent service This is what good customer service looks like @ThreeUK

  • holland2702 Deborah Holland (@holland2702) reported from Camden Town, England

    @virginmedia No fault listed. As stated this is a long standing issue.

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    If you’re considering getting broadband / tv in SW5 central London don’t bother with @virginmedia. The service drops out almost daily for many hours and the customer service is non existent @ofcom

  • DrSFink Sarah Garfinkel (@DrSFink) reported from Islington, England

    @virginmedia Mum said she spoke to an operator who ran some checks. They confirmed there was a fault, but they couldn’t proceed because mum had forgotten her password. They said they would send the letter, this was over a week ago. Thanks for your help.

  • Richardjmoses Richard Moses (@Richardjmoses) reported from City of London, England

    @virginmedia Also you send me a text saying Hello, it s Virgin Media here. We have an update on your complaint and we will call you shortly to talk you through it.Thanks. I called up and you had no idea about the complaint

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia broadband gone done again, absolute rubbish service, sky come and get me please

  • hibouxchouette 🎃🕸️Join the Euro & Schengen🕸️🎃 (αngus) (@hibouxchouette) reported from Enfield Lock, England

    Today's joint winners of the award for most reprehensibly shit customer service are @FT and @virginmedia. @ThreeUK lose out by a whisker.

  • Housewife6 Shaz (@Housewife6) reported from Hammersmith, England

    @virginmedia we have been without broadband, tv and phone for 2 days now😞 we are running out of data on our phones we r all on #virginmobile unlimited data would help us all right now!

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia @sirlordio No you get so many negative comments because your customer service and actual service is appalling. Am now told we will have to wait over 5 days for broadband and tv to be restored in sw5 9

  • _M155Y_ Kate Welling 🔶️🔶️🔶️ (@_M155Y_) reported from St Albans, England

    @anemoneproject @HertsFRSControl Virgin Media still appears to be down.

  • andycairns Andy Cairns (@andycairns) reported from Romford, England

    @virginmedia No issues. Ran the test and it didn’t find anything either. Still no internet. Wired and WiFi devices.

  • HusseinKhan11 Hussein Khan (@HusseinKhan11) reported from Enfield Lock, England

    @virginmedia why is ur internet so ******* shit all the time

  • ellisdawg 2Ø2Ø (@ellisdawg) reported from Hackney, England

    @gregstanley1994 @virginmedia Nah the disrespect slow internet and they just called you Stanley 😤

  • Richardjmoses Richard Moses (@Richardjmoses) reported from City of London, England

    @virginmedia Thanks. I don’t mean I set of guidelines. I mean an internal process flow for how complaint unsealed managed. For example I have raised a complaint. I call up, get to you offshore team, and they cannot see my complaint or put me through to anyone

  • 360homesecurity 360 home security (@360homesecurity) reported from Stratford, England

    @virginmedia Good evening would you be kind to tell me if there's a software update occurring on your hub router number three in the area of East Ham London E6 1JP outram Road as I have been getting a green signal light flashing for the last 2-days

  • Chrisveria Elias Chris Christodoulou (@Chrisveria) reported from Enfield Lock, England

    Virgin Media have let me down

  • sacha_coward Sacha Coward (@sacha_coward) reported from Walthamstow, England

    @moogal Also... real talk. IPhone... Virgin Media doesn’t love you, he never will. He just can’t connect with you. You know this. You really need to quit him.

  • bingosbadingos Greg Phillips (@bingosbadingos) reported from City of London, England

    @virginmedia is nothing short of a disgrace. Customer service worst I have ever encountered.

  • 360homesecurity 360 home security (@360homesecurity) reported from Stratford, England

    @virginmedia hi can you tell me is there a actual software update occurring in the East Ham area maybe outram Road East Ham London E6 as I've been getting my green signal flashlight flashing for the last 2 days

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ry_Howarth90 Ryan (@Ry_Howarth90) reported

    @virginmedia Just trying to leave once my package ends this month, the only way help I’ve had is trying to sell me a new contract which I don’t need. It’s seems to take an hour for a reply when your staff send a message. Really unproductive way of working.

  • channeleffect Cat (@channeleffect) reported

    @virginmedia Since moving my internet has been impossibly slow and in and out of service. I've tried calling but keep being hung up on and your chat is trash!! How can I book for an engineer to come out?

  • hjsb Henry Bush (@hjsb) reported

    @virginmedia We're getting swamped with scam calls from someone claiming to be you, offering to "fix a problem with our router". I know they're not actually you, because we don't even get our broadband from you. Is there anything I can do about it?

  • ctrru 🤖 (@ctrru) reported

    @ThumblessCudi @virginmedia You could be able to get a business package from them, way better customer service!

  • nigeone7524 💟MUFC.👹. 💟tattoos💟TWD.💟.FILMS.💟MOTO GP🏍 (@nigeone7524) reported

    @virginmedia Yes I've rebooted it still have same problem

  • vickyymitchell Victoria Mitchell (@vickyymitchell) reported

    @virginmedia please help us our virgin has not been working all morning and we been on hold for over an hour,can’t get through to anyone 😠

  • woodford_halse Woodford Halse (@woodford_halse) reported

    @virginmedia I would have hoped that if that was a possible solution, someone would have suggested the above. From what I can see I don’t have a compatible hub to use this app. Further more, my complaint is as much to do with how you have dealt with my connection issue.

  • LissyMorse Lissy Morse (@LissyMorse) reported

    @virginmedia Hello, our very old TiVo Box is failing, and I can’t easily see on the website what the best way to request a replacement box is! Any help appreciated, thanks

  • Mehreenxhanif Mezz (@Mehreenxhanif) reported

    @virginmedia Hi someone was suppose to call be at 11am in regards to my complaint but no one has called?

  • DCW66533749 DCW (@DCW66533749) reported

    @virginmedia been on the phone for 2 hours to get support still no one answered its a joke