Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 12/05/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Hammersmith, Harrow, Tower Hamlets, Hackney, Islington, City of Westminster, Camden Town, Ilford, Newham, Wembley, Waltham Forest, Ealing and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Phone
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • benrobart 「Ben Ⓥ」 (@benrobart) reported from Hammersmith, England

    @virginmedia @Friendly_Sparky Your service is a joke and your support is even worse. You could throw a bunch of monkeys in a room and they'd do a better job.

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @virginmedia send text after text saying service restored. Lies, not true. Since Christmas service has been abysmal.

  • stevefarrell16 Steve Farrell (@stevefarrell16) reported from Poplar, England

    Hi @virginmedia - your team turned up on Monday, couldn’t do the job so said they would be back today; 2pm and still no sign having been promised “we’ll be done by 3”. Really unacceptable & no help.

  • alansbrown alan brown (@alansbrown) reported from Hackney, England

    @virginmedia Wi-Fi and I have and have had several engineers out and the last one said there was nothing he could do as the signal was too weak and they was 18 months ago and only now potential upgrade /boost :-(

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from London, England

    @virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from London, England

    @virginmedia All working now but customer service has been a nightmare

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @KalaHamilton18 @virginmedia They are a really bad company all round.

  • alansbrown alan brown (@alansbrown) reported from Hackney, England

    @virginmedia I have done all of that even with proper resets by sticking a pin in the reset switch and nothing OT is truly awful :-(

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @virginmedia @KalaHamilton18 It's still down..

  • eatsruns Sarah (@eatsruns) reported from Tottenham, England

    @Virgin_Victoria @virginmedia Hi @virginmedia, please help. I pay a premium for my internet to have faster internet than your competitors offer. If I can't get that then I'll go elsewhere for much cheaper

  • persianuk2017 Hadi Taheri (@persianuk2017) reported from City of London, England

    @virginmedia oomph package installed last week and since it has been installed i have had nothing but nightmare! The tv doesnt work correctly the wifi not working properly i only get 20.5 downloads i asked for engineer to visit you refused tried to cancel package u refuse

  • benedictm The Bends (@benedictm) reported from Kensington, England

    @JimmyRowe1994 @Toadsanime Ah yes, virgin media and their amazing service that works unless it doesn't 😃 (To be clear I wouldn't go near BT for any service ever)

  • Hebsie Heather Bower (@Hebsie) reported from Camden Town, England

    @johnnyjimbob @LeftieK13 @RLong_Bailey Repairs still come under the heading of infrastructure, also upgrades. Don’t really care who owns Virgin media now, the point was excess profits go to shareholders, not to improving service. I remember when post office, rail and energy all nationalised. Not a crazy ****** system.

  • annikaallen Annika Allen (@annikaallen) reported from London, England

    @virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛

  • GlenHyett Painter & Decorator (@GlenHyett) reported from Broxbourne District, England

    @virginmedia what a useless company you are at times. Want gadget rescue added to my package. Use the text message service 😂 I’ve given my account details but 48 hours later no reply! 🤬 sent text yesterday asking what’s going on and then several text messages and nothing 🤬

  • alansbrown alan brown (@alansbrown) reported from Hackney, England

    @virginmedia Yes and we will wait and see on the signal increase in area 03 as it is too low for everyone which is pretty poor on your part :-(

  • jill_jtc Jill T food safety (@jill_jtc) reported from Sawbridgeworth, England

    @virginmedia Damn, you don’t work in the area I am moving to...... shame

  • GlenHyett Painter & Decorator (@GlenHyett) reported from Broxbourne District, England

    @virginmedia No you did not call me back and now angrier than before. Filled out online complaint form only to be told once submitted service not currently working! 🤬

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @virginmedia I only use wifi and that's bad.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • darrencregg1 Darren Cregg (@darrencregg1) reported

    @virginmedia I have been trying to contact you for 2 hours - on hold for an hour twice but cut off both times after an hour. Shocking service. Looks like I'll be searching for a new provider.

  • Brasfort49 Julian Armstrong (@Brasfort49) reported

    @virginmedia When we experience loss of connection throughout our house wifi I go to the point of entry of the Virgin Network where there is a modern Mac Computer (M1) with an ethernet connection, and verify there is loss of connection there as well. This has been going on for years

  • catfarm42 Louise Bennington (@catfarm42) reported

    @virginmedia I was supposed to have a technician come today to sort out my connection issue, but I got a msg saying it's on hold to check a network problem, however I believe the issue is with a faulty hub so I really need someone to come out asap.

  • SharonR11537375 Sharon Robinson (@SharonR11537375) reported

    @virginmedia I have been trying to cancel with you for 4 days now spending up to 3hrs a day on the phone could someone plz help it's ridiculous now..

  • K__Books Kayleigh {K-Books} (@K__Books) reported

    @virginmedia I’ve been on hold for an hour! To get through and get told I’d get a phone call back in 5 mins. That was 15 mins ago! I asked if they needed my number and was told no! This is absolutely unacceptable service!!

  • leoringer Leo Ringer (@leoringer) reported

    Every 18 months it takes about 2 hours of playing phone tennis between @SkyUK and @virginmedia before one capitulates and produces the offer which is broadly comparable with the new customer deal they pretend to refuse to give. Huge waste of time. @donotpay please fix!

  • JCarnall #HelloMyNameIsJane (@JCarnall) reported

    Well there's nothing quite so *entertaining* and frustrating as waking up to a household network issue...... On the plus side... Bye bye Virginmedia!!

  • deanrmarsh Dean Marsh™ (@deanrmarsh) reported

    @AndrewGJarvis @virginmedia To be honest, never had a single issue with it at all. Speeds are what I'm paying for have been superb. Only got the M100 with av speed of 100 but getting almost 200mb out if it since it was installed early last year Don't have the cash to do anything unfortunately re router

  • lawler1992 Lawler22 (@lawler1992) reported

    @virginmedia been hung up on today by a overseas call centre. Waiting hours for reply through online chat. Is there a number to contact a local call centre to cancel my package?

  • BLUESKY20 Alexandra Goddard 🇬🇧😈🐰 (@BLUESKY20) reported

    I think that Indiana Jones had an easier time stealing that gold idol from the Aztec temple than i have had trying to cancel my sodding @virginmedia package. Guess what, you cant do it online. surprise surprise. 15 minutes on hold and counting. Moving is stressful enough!