Virgin Media outages and service status in Enfield Town, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 5 outage signals in the last 24 hours around Enfield Town, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 14, 6:30 AM GMT+1.
- Internet (63%)
- Wi-fi (18%)
- Total Blackout (10%)
- TV (6%)
- E-mail (4%)
The latest reports from users having issues in Enfield Town come from postal codes N18 , EN1 and N21 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Enfield Town, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Islington, Camden Town, Edgware, Enfield Town, Hoddesdon, Barnet, Harringay, Potters Bar, Waltham Forest, Elstree, Borehamwood, Waltham Cross, Hampstead, and South Woodford.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 hours ago |
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Wi-fi | 6 hours ago |
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Internet | 16 hours ago |
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Internet | 20 hours ago |
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Internet | 22 hours ago |
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Internet | 1 day ago |
Nearby cities with recent reports
16 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Mira Burton (@MiraBur44156853) reported from Tottenham, England@virginmedia It's ok for now but evenings are the worst.
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marco salamone (@marcones87) reported from Tottenham, England@virginmedia n22 my line is down, this issue is due for the weather?
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Maz 💙 (@marionmurray13) reported from Enfield Lock, England@virginmedia You choose NOW to bring down my services 😡😡😡😡
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided
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Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England@virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼
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Helen Pinkers (@Barchetta66) reported from Camden Town, EnglandOur 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response
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Maz 💙 (@marionmurray13) reported from Enfield Lock, England@virginmedia what’s the point of paying for services from you that you frequently FAIL to provide 😡😡 How do I get my money back for days you owe me??
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Helen Reihill (@BBLn15) reported from Tottenham, England@virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?
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James Brown (@JammieBun) reported from Enfield, England@virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?
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SA Punk (@michaelsamuels4) reported from Hackney, England@virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?
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Rebecca Gould (@beccaleigh99) reported from Islington, England@virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service
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PAT WEBB (@nan2thou) reported from Enfield Lock, England@virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia Please as I have been paying for service
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Guy Leech (@guyrleech) reported from Camden Town, England@virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Liv (@Liv266299783891) reported@virginmedia It’s still not working!
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Salmongymnast (@Danny_f1_fan) reported@virginmedia why is your Internet been down in tq1 for 3 days ??
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ESK7RADIO (@ESK7RADIO) reported@virginmedia ok it’s been over a week now 2 calls to customer support and I’m still locked out off my account which is stopped me using my app .
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Carole Winter (@CaroleWinter) reported@virginmedia please answer the phone. You are one broken system
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Dave (@Dave_Syracuse) reported@virginmedia wifi down again. Sort it out please.
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@bling_pot (@bling_pot) reported@virginmedia Can you explain how you can even justify increasing your broadband service to over double for a single household who limits what they use WiFi for?!
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ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@virginmedia You STILL haven't replied to my DM which I sent on FRIDAY LAST WEEK. What's wrong with you people. Any more of this ignoring me and I CANCEL MY DIRECT DEBIT and GO TO SKY. They know how to treat their customers and not like 💩 as is the case with you lot 😡
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Sean Redmond (@seanpaulguitar) reported@virginmedia @Dominiho7 Just leave it they scrap them anyway. They ALL have vulnerable exploited intel chips in them that they never patched and keep refusing to admit
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Andy W (@AndrewW12290183) reported@virginmedia Why ? and I don't appreciate the laughing face as this is no joke. I complained about being charged for a TV package I never signed up for. Nothing happened. I leave Virgin but I have to chase you to return your quipment. Hopefully Friday will be the end of dealing with Virgin
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Owain (@OCP_84) reported@virginmedia @quidco @Top_CashBack ...which always inevitably routes the customer to cancellations after being offered an initial substandard rip off deal. You are treating your current members like dirt. You really have to review your retention initiatives, and put offers in place for EXISTING CUSTOMERS