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Virgin Media

Virgin Media outages and service status in Enfield Town, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Enfield Town, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 9, 7:37 AM GMT+1.
  • 73% Internet (73%)
  • 14% Wi-fi (14%)
  • 5% TV (5%)
  • 5% Total Blackout (5%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

The latest reports from users having issues in Enfield Town come from postal codes EN1 , N18 , N21 and N13 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Woodford Green, Walthamstow, Enfield Town, Islington, Buckhurst Hill, Waltham Forest, Barnet, Elstree, Borehamwood, Camden Town, Waltham Cross, Harringay, Edgware, and Chigwell.

CityProblem TypeReport Time
Hackney Total Blackout 6 hours ago
Hackney Internet 17 hours ago
Hackney Total Blackout 19 hours ago
Hackney Wi-fi 21 hours ago
Woodford Green Internet 1 day ago
Hackney Internet 2 days ago

Nearby cities with recent reports

Hackney

16 recent signals

6 hours ago
Walthamstow

2 recent signals

2 days ago
Islington

2 recent signals

4 days ago
Woodford Green

1 recent signals

1 day ago
Buckhurst Hill

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • StrummerJonny
    Jonny Paul (@StrummerJonny) reported from Barnet, England

    @virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage

  • BBLn15
    Helen Reihill (@BBLn15) reported from Tottenham, England

    @virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

  • charliewhu__
    char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported from Camden Town, England

    @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

  • Gosbo68
    Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England

    @Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England

    @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

  • g_neale
    Geoff Neale (@g_neale) reported from Camden Town, England

    @premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?

  • GlueWhichBinds
    Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England

    @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

  • drawing_daily
    Steven Kraan 🐀 (@drawing_daily) reported from Islington, England

    @virginmedia internet down second day in a row, when will it work again?

  • DerrickSWB
    Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

  • dionnepat2000
    Dionne (@dionnepat2000) reported from Walthamstow, England

    @virginmedia please fix this issue. Recently not loading some emails over wifi saying it’s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.

  • Gosbo68
    Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England

    @virginmedia Wi-Fi still down.

  • Omnomnick
    Nick Blackburn (@Omnomnick) reported from Camden Town, England

    @hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!

  • emmalouchu
    Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

  • silvergoatish
    The waving mechanical roadgoat™ (@silvergoatish) reported from Camden, England

    @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

  • KathyB05775264
    Kathy B (@KathyB05775264) reported from Tottenham, England

    @virginmedia my internet is down. Is there a problem in the N18 area

  • marionmurray13
    Maz 💙 (@marionmurray13) reported from Enfield Lock, England

    @virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault

  • s_mann71
    🔑 Shawn 🔑 (@s_mann71) reported from Enfield Lock, England

    @virginmedia sort out your customer services, been trying to cancel my account for over 3 hrs, f*****g usless

  • Johnboy82903002
    John carroll (@Johnboy82903002) reported from Barnet, England

    @virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamVoulstaker
    Adam Voulstaker (@AdamVoulstaker) reported

    Virgin media absolute ghouls One of the worst companies in UK by a margin

  • Andrew_TRP
    Coaster Addict (@Andrew_TRP) reported

    @MoneySavingExp I’ll never use Virgin Media again. Moved house in 2024 when I was out of contract, they put me on a new 18 months contract without telling me. No email, no letter. Complaints come to nothing. Terrible company.

  • pirate1100
    Pirate (@pirate1100) reported

    @MartinSLewis Virgin Media are terrible, I had the phone package removed years ago as they kept billing me for calls I hadn’t made. If you don’t renew broadband contract they charge you extortionate fees. Terrible company.

  • imzyii
    Ibam (@imzyii) reported

    @virginmedia I dont want to DM just listen and sort your phone line options out to make it easier for us customer to get through to the relevant teams without having to speak to a stupid voice recognition system

  • PaulAllen007
    Sir Paul A (@PaulAllen007) reported

    Brilliant news. The worst of the worst. Moved house, no virgin media at new property and they would not cancel the contract. @virginmedia never use these con artists.

  • W98AB
    Bill (@W98AB) reported

    When my dad like 10 years ago tried to cancel his virgin media contract he crashed out harder than he did when he got divorced.

  • winningearly
    Victor (@winningearly) reported

    Virgin Media O2 has acknowledged that its customer service fell below expected standards during the period investigated. The company says it has since made significant improvements to its cancellation processes, customer service operations and staff training.

  • Shiv_who_burns
    Shiv is a velociraptor🥢🪷🐿️ ㉧㉣㉣🪭 (@Shiv_who_burns) reported

    @ToddCoxeter @virginmedia Prime signed me up to some channel and I never asked for it

  • EpicLastSong
    E i l i s h (@EpicLastSong) reported

    @virginmedia It's quite pointless even getting in touch with you, you closed my complaint when I questioned whether you're going to fix the pricing that you agreed was wrong. If you want to help the complaint reference is on the image attached.

  • LewyKizzy
    Kizzy Lewandowski (@LewyKizzy) reported

    @virginmedia 08.07 from 12.25 down again . Why ? How long ?