Virgin Media Outage Report in Enfield Town, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Enfield Town come from postal codes EN1 and N21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Hammersmith, Camden Town, Hackney, Ilford, Newham, Wembley, Waltham Forest, Ealing, City of London, Paddington, Barnet, Harlow and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| City of Westminster |
Total Blackout | |
| Hammersmith |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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ToughRecoil
(@ToughRecoil) reported
from
Poplar, England
@chriscb @virginmedia R u from E2? Because mines down too
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Toby Harley
(@Harley7s) reported
from
Tottenham, England
@virginmedia there are constant connection issues with my TV. I’ve restarted my box my they’re still bad. Can you help? This has been going on for days.
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ross
(@wantrealtruth) reported
from
Camden Town, England
Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!
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Sofia
(@sofiaalice95) reported
from
Poplar, England
@virginmedia I’m aware your network is currently down nationwide - do you know approximately when you expect your WiFi to be back up & running today?
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Paul Fish RN
(@Fish_pw) reported
from
Islington, England
@virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.
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The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
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Helen Connor
(@Hw1Helen) reported
from
Camden Town, England
@virginmedia when will you fix the fault at nw3? It's been 3 days!!!
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Well, after a day waiting for @virginmedia to install our service as promised, they’ve not turned up. Deeply unimpressive.
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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Hazel Mulhare
(@hazelmulhare) reported
from
London Colney, England
@virginmedia Trying to cancel my contract, as have moved to a new place which already has virgin. Have tried email / phone etc...
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Hammersmith, England
@virginmedia @mrslooker Problem continues at E15 2BT. Any advice??
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia Hello John, the signals are going up & down like a yo-yo 🪀 I’ve done a full reset of the hub, cleared browser history on all devices & scanned with connect app, no issues found yet all devices are going at a snails pace. All very frustrating 😞
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Walthamstow, England
@virginmedia Brodband at E15 2BT is still down. 3rd day now.
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Part of the Rebel Alliance and a Traitor
(@HerRoyalDykness) reported
from
Romford, England
@virginmedia all services down AGAIN the quality of service from Virgin lately has been shocking multiple outages of tv/broadband. Not entirely sure what I'm paying for when I can't use it.
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ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
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andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia hi. I’m watching hub page with internet access denied status more than hour. I cant understand why I have it. My direct debit is ok. No debts. Can you help please?
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Walthamstow, England
@virginmedia Since more than 2 hours the broadband in E15 2BT is absolutely poor or not going at all. Your website lies and shows the service is good and and green while your telephone message says you service experiences intermittent connection and teams work to fix it. When ?
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Sheila Sobrany RGN RNT Chair of HAREDIN
(@SheilaSobrany) reported
from
Barnet, England
@Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service
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MiaMc
(@65moon) reported
from
Broxbourne District, England
@virginmedia I am so sick of paying for a service which I’m not receiving. My TiVo box only ever partially records programmes. SORT IT OUT
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Katalina
(@Krc00127335) reported
@LozzaFox @virginmedia Had the same problems during the first lockdown and this time I’ve made use of the homework packs mailed to the home.
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Claire Crowe
(@clairecrowe5) reported
@virginmedia How do i get a call from a manager or the complaints department. 6 hours in 2 day trying to speak to your ridiculous Customer services team and it is not good enough any more!!!!!!!!
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Tony Donnelly
(@donners99) reported
@virginmedia @LozzaFox One would assume that Virgin representatives would be checking those outage notices....
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Chris Gregori 🧊
(@_ChrisGreg) reported
@virginmedia I've called 3 times today trying to cancel my broadband and everytime someone tries to connect me to the movers team the line cuts out. Can I please just email someone to cancel this? Or can someone call me? This is getting ridiculous
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nandam
(@nandam4422) reported
@virginmedia I have just received compensation via CISAS. my account is in credit now. How do I request you to stop taking Direct Debit and use the money in my account? No possibility on your website. I hope that this could be resolved easily without raising another complaint
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lynne anderson
(@sambambo) reported
@virginmedia Yes I have checked and reset the box but to no avail, broadband signal is very poor.
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Scott Lea
(@realscottlea) reported
@virginmedia Day 4 of being on ‘hold’ to customer service. I’m not even kidding... this is beyond a joke
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The Obtuse Muse
(@rudyobrien21) reported
@virginmedia 7th Dec, Hub 4 installed, 1GB Fibre - I was receiving no Wi-Fi but I was connected to the internet. Booked a tech to check it. My room is at the back of the house approx. 15m away. Wi-Fi stops at 12m. Tech thought it was my LAN cable so bought a new one. Same issue.
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Tony Reynolds
(@tonyreynolds997) reported
@virginmedia I spoke after waiting for almost 2 hours to the team who instructed an engineer. They said I would be contacted within 4 hours..... that was over 24 hours ago. I am so frustrated and disappointed by the appalling customer service I am receiving.
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Adam Wilsher
(@ajwilsher) reported
@virginmedia We've text them and they've said they're not coming and will 'look into it'. The appointment miraculously has disappeared on the account! 25th of September we ordered this package! Disgusting, I've never known anything like it. I reckon I'll get the vaccine before we get this.