Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1, N21 and N18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Dagenham, Hackney, Romford, Ilford, City of Westminster, Paddington, Islington, Camden Town, Wembley, Enfield Town, Newham, Harringay and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| City of London |
Wi-fi | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia I’ve just received an email from you saying my new package is ready and shows me renewing for another 18 months, this is dispite the fact I called to cancel last week and we’re due to be cut off on Feb 11th. What’s going on?
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Cahal Bannon
(@CahalBannon) reported
from
Hackney, England
@virginmedia Got someone to call me back. Explained everything very slow and crashes when two people zoom. Will take a week to get someone out only because they think it’s fully broken! I wait with bated breath! 🤔
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Lewis 🇪🇺
(@lewistullett) reported
from
Hackney, England
@virginmedia Yes please. I'd like to begin a new help desk ticket for our TiVo box. We have reset it numerous times, used a new hdmi cable sent by your colleague and had a signal sent from automated phone line. This needs escalating please.
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Dujon
(@DHGains) reported
from
Loughton, England
@virginmedia Can you please advise how I can get in contact with the relevant team to sort out my constantly very very poor Internet connection. Its been practically useless since August, getting worse since Jan '21 and is now making it impossible for me to be in virtual meetings
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karen butcher
(@karenlilylion) reported
from
Camden Town, England
@virginmedia I just need the service i pay for to work and not to wait 50 mins for someone to answer the phone and not to be lied to that is all
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Simpsdj 😷
(@Simpsdj) reported
from
Walthamstow, England
@yourolly @virginmedia You can cease paying as if you don’t have service they’re in breach of contract.
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
And @virginmedia is down again in N19.
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia how long approx is it taking to get thru to customer services via telephone plse? is it still 1 hour ?
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Simon Young
(@YoungSimon43) reported
from
Walthamstow, England
@virginmedia this is torture. Second day trying to get through to someone about landline fault. Hold music is excruciatingly annoying.... 25 mins so far today, no answer. Yesterday I could only handle 35 mins. I don’t want to listen daily to this awful music loop with no results
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Adah Parris (she/her)
(@AdahParris) reported
from
London, England
@virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?
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Suren Perera
(@darthteddy) reported
from
London, England
@virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia Yes, but every time I’ve tried a web chat with you I have never received a response. I was waiting 4 hours on Wednesday last week and no one answered after the bot
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Courtney Lynn Murray née Hauseman
(@Courtneyxx) reported
from
Brentford, England
@virginmedia No idea? can you let us know and provide compensation for a decade of terrible service?!
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Ian McKenna
(@ianmckennaftrc) reported
from
Islington, England
It must be time to strip the bearded #TaxDodging #Conman @richardbranson of his knighthood every company called #virgin just rips people off & gives appalling service especially @virginmedia
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Sam Miles
(@SamMiles87) reported
from
Walthamstow, England
@virginmedia my WiFi isn’t working but there are no network issues in my area and no problems detected. I’ve rebooted, reset, re-attempted connection but nothing. When I call 0345 454 1111 no answer. Please help!
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Caz 💙
(@e17caz) reported
from
Walthamstow, England
@virginmedia having real problems with internet dropping out this weekend - how can I get it checked ASAP please? Working from home....! Thank you.
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Linda Robinson
(@rindalobinson) reported
from
Harrow Weald, England
@virginmedia Have been losing internet connection intermittently for the past 2 weeks and unable to work/homeschool consistently. Is there a known issue?
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HK
(@harrydotcom_) reported
from
St Albans, England
Hi @virginmedia having constant broadband issues AL1 St Albans. I’ve logged numerous calls and now the text service isn’t responding to me. Internet cuts in and out all day. Was told would be fixed on 13th but now no one is answering the phone. I’ve tried to call again today but
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
I still have no cheque refund from @virginmedia AVOID this money grabbing company at all costs & being a ‘valued customer’ does NOT exist in their vocabulary. I’m so glad I’m no longer your customer & have taken my business elsewhere.
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Cahal Bannon
(@CahalBannon) reported
from
Hackney, England
@virginmedia is a complete joke. Can’t get even get in the cue to wait for 2 hours on the phone. Online on the website customer service ask function you ask the question and it’s 2 1/2 hours for them to start answering! What can I do to get away from these people?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sid
(@sidc1996) reported
@virginmedia Tried to call virgin mobile customer support about an issue I was having and the ‘manager’ put the phone down on me. Then they refused to take a complaint and when they eventually took it, they tried to give me the wrong complaint ID to confuse me. Absolute shambles.
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Dammers/Damo/Damien
(@dammers1981) reported
@virginmedia No! Just realised that’s the issue! I’m selecting iPhone mini without the AirPods but then when I go to checkout it’s added the AirPods
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Sadha Shivam
(@sadhashivam75) reported
@Hyperoptic tired of poor service from Virgin Media, Thanks Hyperoptic. #10YearsOfHyperoptic
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paul macready
(@duklaprm) reported
from
Broxburn, Scotland
@SkyUK would love skyglass right now. Will u pay my early exit contract fees from @virginmedia so I can end this hellish service before christmas. Thanks.
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Shan
(@thepizzawaffle) reported
@virginmedia my internet is so bad I just wanna stream again :(
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Not another autistic GP 😂
(@ASDGPMe) reported
Alert: non ASD Qu. UK query. What fibre broadband supplier do you recommend? We have Virgin Media & they are not great & customer services poor. Is Zen internet good? Or BT? Or Vodaphone? Interested in personal opinions #fibrebroadband
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🧛🏻♀️madi (but spooky)
(@meowmeowmadi) reported
@virginmedia fix ur wifi i beg
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Paul Reader
(@reader832) reported
@virginmedia Yes I raised a complaint but no one has contacted me and I’ve been assured someone from the field team will but that was over 1 week ago. I had to call virgin to arrange date for 22nd
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Murasame
(@Murasame3D) reported
@LichVtuber @virginmedia Legit the worse service I’ve ever had! Spent 6 months just trying to leave them
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scott north
(@scottnorth25) reported
@virginmedia woke up to Internet nightmare keeps disconnecting re connecting its actually turning off light on my modem for few seconds then coming back on never seen that. Need to have Internet as work from home. Kirkby Nottingham is area.