Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 12/11/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Islington, Hackney, Poplar, Muswell Hill, Barnet, Harringay, Chingford, Paddington, City of London, Camden Town, Waltham Forest, Newham and St Albans.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomIslington Internet
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomPoplar Internet

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • ACMru_ Akshay (@ACMru_) reported from City of London, England

    @virginmedia One of your agents said they would send across a WiFi pod (which never happened) and then we were informed that he didn’t have the ability to send them after a further call 1 month later. We were also advised they would send us a hub 4 to try and get rid of the existing hub 3

  • ACMru_ Akshay (@ACMru_) reported from City of London, England

    @virginmedia And then told that they couldn’t do that either, all whilst being very rude on the phone for an issue with the equipment which frankly I believe is not an acceptable level of service ( I don’t expect 100% reliability - but something better than no service would be nice!)

  • mediaczar Mat Morrison (@mediaczar) reported from Paddington, England

    @OminousBagel @virginmedia Although I’m equally annoyed by their fault self-checking system … that requires you to be on the internet, on the same network you’re complaining is down…

  • mediaczar Mat Morrison (@mediaczar) reported from Paddington, England

    @OminousBagel @virginmedia This is what is annoying me most. They pretend to believe that their service status page is working. But they must have worked out that it isn’t.

  • Kevinj86 🅺🅴🆅🅸🅽 🅹🅴🅽🅽🅸🅽🅶🆂 (@Kevinj86) reported from Harlow, England

    Getting bombarded with calls from someone saying they work for @virginmedia and I have a problem with my broadband - five times this week! #nightmare @Ofcom

  • pretty_gd Pretty (@pretty_gd) reported from Harrow Weald, England

    @virginmedia is da worst for internet ever! Every week there’s a problem. Been off since 4pm kmt

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @vmbusiness Why is your Broadband down in W5 1JG AGAIN! It's disgraceful.

  • ACMru_ Akshay (@ACMru_) reported from City of London, England

    @virginmedia I don’t mind speaking to technical support and them trying to troubleshoot, but what I absolutely hated was being told contrasting information by all the different staff members in VM

  • simonstebbing simonstebbing (@simonstebbing) reported from Bushey Heath, England

    Amusement of the day. Call Virgin’s senior technical support line. You can’t write this stuff!!! 0800 052 5738 @virginmedia #stillnowifi #fail

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia It appears to have been fixed, but I am not confident of the availability of the BB service in the near future. This is my frustration with the availability of the Virgin BB sevice in the W5 1JG area. I hope whatever cause for the issue has been located and corrected permanently.

  • deethfc Deepak (@deethfc) reported from Harrow Weald, England

    @virginmedia And text you date date but never happened rang on 28th and they said it will be Friday 5th June waited till 4 pm and rang than said it was not booked in and will be Saturday 5th June again waited called up and said it’s not been booked a scheduled for 11 June I really saddened

  • groovyblueshed The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @reece_dinsdale @virginmedia is terrible for that. Its website seems designed to navigate you away from finding contact details and customer services.

  • IAGallosi Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

  • ACMru_ Akshay (@ACMru_) reported from Enfield Lock, England

    Virgin media 2nd line support have got to be one of the rudest and worst customer services I have ever ever ever spoken too. Contemplating just cancelling the service. @virginmedia

  • IAGallosi Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia Yep. Service down. Problem in area. It happens so often it’s a joke.

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia Once again, we in W5 1JG are presented with no Broadband. It's disgraceful, we are constantly having the same issue and the same old message regarding a problem that is being fixed. Terrible service and no way to register for reduced costs during service down.

  • MatthewSaggers Matthew Saggers (@MatthewSaggers) reported from Harlow, England

    @virginmedia 150 all departments are shut, my virgin media app keeps having a 500 error code. How do we contact some to move an appointment due to family emergency. Shame for a communication company users can't communicate with you.

  • deethfc Deepak (@deethfc) reported from Harrow Weald, England

    @virginmedia It’s been a issue since I agreed to a update 3 months ago I can understand there was a lockdown burin may was told that it would happen 20th may did not happen waited all day rang on 21st and said the order was not put on properly and it has now been done

  • sbraganza Stan Braganza (@sbraganza) reported from Barnet, England

    @virginmedia *sigh* it’s ok. I was overreacting too - I had some stuff I was working on and I felt that it was my router that was at fault. Once I knew it was a network issue I was able to relax (and subsequently used 5gb of my mobile data allowance) - at least my hardware still works!

  • ACMru_ Akshay (@ACMru_) reported from City of London, England

    @virginmedia That’s absolutely fine, but again like mentioned before. I should not be receiving contrasting information from your employees. I can understand one isolated incident but having 2 incidents for the same issue highlights a form of incompetence somewhere

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Meh8916 Meh (@Meh8916) reported

    @virginmedia I have been a customer for over ten years and I'm finally going to leave. No deals/offers for LOYAL customers at all. Wanting basically the same about of money for less channels, weekend phone is actually a joke.

  • Alternateline 🌱 (@Alternateline) reported

    @virginmedia no one answering the phone, this is my third time trying to cancel. Rubbish customer service as per…

  • DaveHal19006570 Dave Hale (@DaveHal19006570) reported

    @virginmedia My main point is that by clicking on the link to find out more, there is actually no information as the info bar is scrambled. So how DO I find out what the work is, and why service will be down so long??

  • KateBoarman Kate (@KateBoarman) reported

    Yet again my broadband is down! Getting so fed up with @virginmedia constant issues with broadband and paying far too much! Need to find a new #broadband supplier In this case slow would be better than dropping out constantly!

  • agittner MrAGittner 🇺🇦 (@agittner) reported

    @virginmedia My wife is having difficulty with her voice mail while on holiday in Europe. Is there a customer service number that she can call from Spain?

  • k_birc Keith Birchall (@k_birc) reported

    @virginmedia hi, can you help please? I'm on ultimate Volt bundle and today I've had an email from you saying that Virgin have been removed aspayment option. I've spoken to someone at Virgin on the phone and they say that Netflix is no longer included in yr bundles. 1/2

  • trishpiration Trish Brennan (@trishpiration) reported

    @virginmedia 1 hour and 29 minutes waiting for an answer to a phone call. Phone App not working. No means to access my account. No answer to phone calls. No access online. What an appalling way to conduct business Virgin!

  • CarlClayton92 Carl Clayton (@CarlClayton92) reported

    @virginmedia over an hour on the phone and still can't get through to serve my 30 days notice. Please can someone help???

  • sd03_xo SR ❥ (@sd03_xo) reported

    @virginmedia To confirm this will work even though I'm an O2 customer and not Virgin media? The problem seems to be cookies but you haven't mentioned anything about that?

  • Stevdo stevdo (@Stevdo) reported

    @virginmedia Hi, I've raised 2 complaints. I can only describe virgin medias complaint handling thus far as a farce. Which is why I had to raise a 2nd complaint. I've had 2 text messages telling me to call in regarding them then I'm basically directed to the cancellations team?