Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 01/02/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Romford, Paddington, London, Hackney, Hammersmith, City of Westminster, Harrow, Ilford, Ealing, Camden Town, Islington, Hertford, Tower Hamlets, Waltham Forest and Dagenham.

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City Problem Type Report Time
United KingdomRomford Internet
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomHammersmith Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Calling your 0345 cost me £30 last time as waiting tines exceed one hour. You don’t get this? Do you? Seriously? £30 to get in touch with customer service?

  • garygilligan Gary Gilligan #BLM #FreeNazanin #GTTO #3.5% (@garygilligan) reported from Harrow Weald, England

    @virginmedia , your broadband "service " is redefining poor today.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @robmjanem1 @virginmedia I am waiting too. Virgin is a useless company. Not worth paying for top speed. They make is impossible to call and cancel. Wasted hours on the phone.

  • SeetalRihal Seetal Rihal (@SeetalRihal) reported from Ilford, England

    at this point, Virgin Media should start paying ME to use their crappy Internet service

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia what is happening with the internet? I am on work calls and it annoying when the internet goes down. #internetdown

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system

  • FaizYaz Y A Z F A I Z (@FaizYaz) reported from Camden Town, England

    It for me and SURPRISE SURPRISE she was able do it no problem. I just kept refusing to be put on hold. Initially she muted me and probably wanted me to hang up but I stayed on the call. IM FINALLY FREE from Virgin and will happily never use their service again 💯👋🏼 #virginmedia

  • amhldg A (@amhldg) reported from Romford, England

    @virginmedia Upgraded my broadband package to TV & Broadband yesterday morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?

  • garygilligan Gary Gilligan #BLM #FreeNazanin #GTTO #3.5% (@garygilligan) reported from Harrow Weald, England

    @virginmedia I never lost connection to the router. The status said "Connected, no internet".

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia The worst company I have every dealt with. Unless I have total loss of internet I get no discount on my bills. The fact that I have minimum service is irrelevant to your “customer care” #ofcom really needs to regulate your company because you are ripping off your customers

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia I’ve been speaking to the team for a month I’d like my service to work now #ee were very helpful giving me £20 per month unlimited data add on so I can use a hotspot at home I will be expecting Virgin to reduce all my £60 per month bills by however much much I spend on extra data

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia Maybe by the 25th ? Every time one thing gets fixed another issue is found apparently the area network is having problems , for a month

  • amhldg A (@amhldg) reported from Romford, England

    @virginmedia Upgraded my broadband package to TV & Broadband this morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?

  • Tinalc69 Tina Clark (@Tinalc69) reported from London, England

    Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!

  • linopolis Lino.. Oh. 💙 (@linopolis) reported from Brentford, England

    What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia This outage has been going on a month. I sincerely don’t hold out any hope it will be fixed by 3 today but let’s see shall we?

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @virginmedia can someone in the tech team please dm me as I have had no internet stability now for 2 months and no human is answering the phone not good when homeschooling

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Before you post this pay attention to making the Internet you provide reliable fist. Advertising high speed you raise false expectations. Every single comment on your site is a complaint. I really hope people draw their own conclusions and decide to not join.

  • HarrisonsDeli Harrison's Deli (@HarrisonsDeli) reported from Ealing, England

    @virginmedia what the hell are you playing at?! Another evening of no internet when a time we need it! You are crap!

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    @virginmedia 6 months worth of internet issues

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrzejMega Andrzej mega (@AndrzejMega) reported

    @virginmedia how do I cancel your contract for your lack of customer support ?

  • darrenrugby1107 Darren Morgan (@darrenrugby1107) reported

    @ActualDaidoTV @virginmedia Yes Virgin have be terrible mate. Told us we'd have full coverage of WiFi in the house and this is not the case. Trying to sort it is proving to be an absolute nightmare.

  • deano27_11 Dean (@deano27_11) reported

    @virginmedia More system issues!!!! Still cannot get hold of anyone when calling. Automated voice message and then cuts off!! This has been on going for the best part of a week!! Another reason to never join Virgin Media.

  • CollegeJocks CollegeJocks (@CollegeJocks) reported

    @stribs44 @LutzSchueler @virginmedia It’s so widespread within there organisation that they can’t control it anymore . it’s common practice to leave you on hold for hours not make call backs , fix faults etc . They pass you around from person to person in the hope you give up. The buck ultimately stops with you Lutz

  • jakeytw Helen folan (@jakeytw) reported

    @Ofcom does anyone Investigate virgin media, constant problems and take full payments

  • Aviationlfc jft97 (@Aviationlfc) reported

    @virginmedia my phone landline gone dead 25 minutes ago,phoned your fault line they did a check and stated outage issue in my area and will be resolved itself within 4 to 6 hours , when I check my service myself on my virgin media app says no issues with my landline but there is

  • MathsForRisk Simon Hubbert (@MathsForRisk) reported

    @virginmedia To be clear - I've agreed a new 18 month contract (exactly same terms as before) on Jan 21st, yet over the weekend I'm sent a package asking to return my equipment. I suspect I'm meant to ignore the request but there is threat of a charge if I fail to return it.

  • tomfooled James Moore (@tomfooled) reported

    @virginmedia Is there any other way to get in touch? I need to cancel my service and not overpay. I've tried phone and webchat but still no luck in getting through to anyone. Shall I just cancel my Direct Debit?

  • ali_fadayee Ali Fadayee (@ali_fadayee) reported

    @virginmedia my wifi is so slow.. how do i fix it bruh

  • MathsForRisk Simon Hubbert (@MathsForRisk) reported

    @virginmedia I tried yesterday and am hold right now as I write this... 50 minutes is my limit, I am not hopeful that I will be answered - 3 attempts of 50minutes at 5p/min rate number will have cost me £7.50 and still no resolution.