Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Newham, Harringay, Hammersmith, Dagenham, Waltham Cross, Waltham Forest, Hackney, Fulham, Poplar, City of London, Ilford, Paddington, Woodford Green and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| Newham |
Total Blackout | |
| London |
Wi-fi | |
| Harringay |
Internet | |
| Hammersmith |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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John Smith
(@Temple64Sybil) reported
from
Harrow Weald, England
Feel like killing someone, Virgin Media gone down again while watching football so missed second half, total ******* bollocks. Fuming.
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia WiFi on the Underground is the WORST! Especially for Virgin customers! Roll on when Vodafone takes over!! 😒
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia Still not working properly. It’s pointless calling you guys as takes so long.
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Terry Ransome
(@Transome77) reported
from
Ilford, England
@virginmedia now cannot watch on any of my devices! Keeps telling me I’ve reached the maximum devices! All the same devices I’ve always used! Can’t get through on phone or on line help?! Really annoying!
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia I have been told that the issue will be fixed this morning at 9 but that’s not the case can you please check?
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia can you send me a letter I need to know what the problem is and when it will be fixed.
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia We're expecting an engineer visit between 4 and 7pm today. It's 5pm now and no sign yet. Getting dark outside. If it's not fixed this time, we will have to think about switching to another service supplier, which we really don't want to do.
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia The issue you ‘fixed’ hasn’t resolved anything. I’m now being told earliest at-home tech appointment is 4th Feb. I am a freelancer who relies on internet to make an income wfh. If it doesn’t work, neither do I - and I lose jobs. PLEASE HELP.
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添柏司 TDP
(@tianbosi) reported
from
Hackney, England
@virginmedia ok so my contract is ending and you are increasing it by 50pct to £60... With nothing extra. And still no compensation for 3 days internet outage. BT and Sky are offering £45. So what's the story????
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Got through on text: they offered to cancel the increase & restore the £44 price, but refused to match the £40 as it’s “only for new customers”! They referred me to Retentions, but they have now withdrawn even that offer & insist I must pay the full £47.50! Just unbelievable!
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I have been assured by your team I didn’t need an engineer at my house on the latest of my many calls. That the whole neighbourhood has a problem . So , day 8 , still crappy service #hampstead it is proposed to be fixed by the 28th your advisers tell me in the phone .
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Steve ✊🏻
(@Strattsy51) reported
from
Poplar, England
@virginmedia Yes I do. I need to arrange cancellation of my broadband and tv service, in line with the email I received.
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia I have already raised a complain but it doesn’t help that my daughter is at home not able to study.
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia It’s very usual for Virgin in Hampstead but would be nice if you were in a bigger hurry to fix it , especially when we are all working from home
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Finally got through to Retentions by phone & unlike their text service they were helpful & resolved it with an improved offer - something the text people insisted was impossible & that nobody else would be able to do more. Awful to think others will be ripped off by this attitude
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Keith
(@CridlandKeith) reported
from
London, England
@virginmedia Still not been able to get through to the support team 😢
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Shumailla
(@szdar) reported
from
Harrow Weald, England
@virginmedia sick to death of this absolutely rubbish WiFi. Rebooted several times, phoned your team, even installed a new router. Nothing seems to improve it and you supposedly pride yourself on being the best. Please fix this issue.
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@RobHPayne 🏴
(@RobHPayne) reported
from
London, England
@virginmedia I am trying to contact your customer service team regarding #nuisancecalls plaguing my 84 yr old (isolating) Dad, all numbers online are unobtainable or recorded mssgs which cut off - im right in thinking you are a tele-communications provider aren't I ?
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Gemma Jarrett
(@gemmajarrett) reported
from
London, England
@virginmedia I'm trying to get hold of someone to talk about my account and service but can't get through to anyone - how can I talk to someone?
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Elise Tapper
(@elisetx) reported
from
Barnet, England
@virginmedia your service is AWFUL!! Been cut off twice and my problems are still not solved 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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trappyarsenal
(@trippyarsenal) reported
@virginmedia Well what your customer team keep telling me is that they can’t give me a termination date until the phone is returned…….believe they call that entrapment ?
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Roy Watson
(@RoyWats09829184) reported
@virginmedia That’s the point. I don’t want to make a complaint. I want you to deal with the fact that I’ve lost hundreds of pounds as a self-employed person having to work from home. Appreciate your response. Btw, for context, how much gross profit did Virgin Media make last financial year?
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Vicky Sills
(@lemonadesocial_) reported
@notsupermum @virginmedia I’ve been with Sky nearly 10 years and never had any problems
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Clive Richardson
(@CliveR39) reported
Concerned to note, as a loyal customer, that @virginmedia are keen to promote certain products and upgrades but seemingly without the stock to fulfil orders?! Phone upgrade @SamsungMobile A52 o/s until May 9, Broadband #Hub 3 o/s 2 weeks!!
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Rob Marshall
(@robmarshall83) reported
@virginmedia On demand hasn't worked properly for weeks. I pay every month and don't have the time to call each time it goes down. Basically told its not a big deal as its not a full service outage. I can get @skytv for £40 a month less.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back
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Harry skinters
(@harryskinters11) reported
@virginmedia Why do your customer services keep hanging up the phone after waiting ages to get through. I appreciate things are busy but COVID is used too much as an excuse for poor service.
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Qreifanboy567
(@easyontwitch) reported
@virginmedia really slow speeds when my family are paying for 350mbps.. i’m getting 30mbps max
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Salih Toyran
(@Freeze_) reported
@virginmedia I have been trying your agents to fix my user name and password for almost 7 weeks!!! I’ve spent hours on the call and I’ve been made numerous promises but none of them kept. Still today agent telling me I should wait 2-3 weeks to fix this. This is beyond the pale!!!
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annus.horribilis
(@annushorribili2) reported
I’ve done it, I’ve given @virginmedia notice and moved to #sky , I cannot believe that after subscribing nonstop from the Nynex days in the 1990’s Virgin didn’t want to negotiate low enough to keep us onboard, I would have thought customer retention was a must!