Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Enfield Town come from postal codes N21, EN3, EN1 and N9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 03/18/2025 17:55

March 18: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Dagenham, Hackney, Ealing, Bushey, Cricklewood, Ilford, Bermondsey, Paddington, Leyton, St Albans, Acton, Harlow and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomEnfield Town E-mail
United KingdomDagenham Internet
United KingdomLondon Total Blackout
United KingdomEnfield Town Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Brentford, England

    @virginmedia very disappointed with recent service in area 21 and no offer of #compensation. We were without service for most of last week often for a full day. Told was our issue turns out was an area outage #misleading . #virginmedia #Broadband #BREAKDOWN

  • ONI_Assassin Adam Jamal (@ONI_Assassin) reported from Hammersmith, England

    @virginmedia Apparently you don’t value me as a customer, you don’t want my money and worse still you have a broken system which I could fix in under 24 hours. #Bureaucracy #Disappointed

  • Azmainnnn Azmain (@Azmainnnn) reported from Walthamstow, England

    @virginmedia your broadband is a pile of ****. The amount of times I’ve gone without broadband ever since joining your service! 😤

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Brentford, England

    @virginmedia Hi thanks for the response We reported issue 1st on Monday last week it was intermittent all week 2 or 3 days we had nothing despite engineer visit It corrected itself Friday late pm. We had been told we had an issue but The engineer advised we were affected by a local outage

  • funsizeAllie Allie Anderson (@funsizeAllie) reported from Enfield Lock, England

    @virginmedia broadband keeps cutting out, intermittently for days now. Done all the checks, connections etc fine. Turned off & on many times. The online diagnostic test says there's no problem but THERE IS & MY INTERNET IS UNUSABLE! Please advise ASAP.

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia Made an official 2nd complaint... Yiu have until Tuesday to resolve

  • Tazul2015 Tazul Islam (@Tazul2015) reported from London, England

    @virginmedia in the 10 years I have been with virgin media, this is the first time my internet has gone down. Sometimes things do go wrong but it’s how you deal with it that matters. Well done to your engineers for restoring the service quickly!!

  • PBouhlel Pooja Davé (@PBouhlel) reported from Harrow Weald, England

    @virginmedia @virginmedia @virginmedia words cannot describe my frustration at your despicable customer service. I have been a loyal customer for 6+ years The way I was treated was outrageous, close to losing a customer, please contact me ASAP

  • danjpadgett Dan Padgett (@danjpadgett) reported from City of London, England

    @virginmedia probably, no defenitely, the worst customer service I have ever experienced. 4 hrs on the phone over 2 days, transferred unknown number of times and hung up on twice and still no result.

  • Uptowndiscos Uptown Club Discos (@Uptowndiscos) reported from Harlow, England

    @virginmedia hello I didn't get any compensation for my phone not working on Tuesday and I spent an hour yesterday trying to get a hold of Virgin mobile to do an upgrade.. this morning half an hour and then got cut off just as she was about to give me a price as a special

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @virginmedia Done that. Ive called, customer services dealing with it. Seen the forums and it's an occurance with other customers on the network. Thanks.

  • ClaireBoyles 𝗖𝗹𝗮𝗶𝗿𝗲 𝗕𝗼𝘆𝗹𝗲𝘀, Success-Matters.com (@ClaireBoyles) reported from St Albans, England

    @virginmedia Looking at that link is useless it's not 4G or 3G I have a problem with, it's voice calls not data

  • stevenmeagher Steven Meagher (@stevenmeagher) reported from Islington, England

    Genuinely shocked at a phone representative at @virginmedia I ask to speak to the manager and then he hung up. I have had some bad service in my time but that was probably the worst I’ve ever experienced

  • chrismsutcliffe Chris Sutcliffe (@chrismsutcliffe) reported from Hackney, England

    @laurakaykelly @virginmedia @virginmedia are terrible in every single respect, interacting with them is far and away the worst customer experience I've ever had

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Your chat help was absolutely no help at all. Unable to answer a simple question. I’ll have to queue for hours to speak to someone, who I hope can make sense. Can’t wait to leave @virginmedia #trapped

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from London Colney, England

    @virginmedia Seems he went to rear of building He was told to call and there is a NOTE there, IGNORED IT despite being told at customer services

  • keithwill73 keith knight (@keithwill73) reported from Harlow, England

    @virginmedia why have you not sent letters out to warn of planned works. Absolutely ridiculous after the shambles the other day. No service till 6pm do you actually care about customers or just want the money.

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from London Colney, England

    @virginmedia PS, This is on your pages "As with any total loss of service, if we’re not able to resolve the problem within 2 full working days from you contacting us, we’ll start to automatically credit your first bill at £8 per day until it’s fixed."

  • nathanmladin Nathan Mladin (@nathanmladin) reported from London Colney, England

    .@virginmedia: Nathan, ‘you deserve so much more’ (i.e. a glitzier phone, a bigger mobile plan etc). Me: ‘No, I don’t and I don’t care for your meritocratic marketing crap.’

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Brentford, England

    @virginmedia They have a record, I called this morning as its lasted the weekend without issue. Compensation was refused. Hence the tweet. It was on an off whole week. Even tried changing a resistor which did not work

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Emmurder Emmurder (@Emmurder) reported

    @virginmedia I left virgin media back in October as I moved address and the service was not provided at my new address. I paid my final bill in full (and have email proof of doing so) but in my credit report Virgin have put a £68 bill on my credit. Why is this?

  • metoyou123 metoyou123 (@metoyou123) reported

    @virginmedia im disgusted with your poor service. my elderly parents phone line is not working still and your engineer Leonard was meant to open a new call , also a manager was meant to be calling me back last Weds I’m still waiting , I want a call back from a manager ASAP

  • jodie96114296 jodie (@jodie96114296) reported

    @virginmedia And no I expect someone to contact me as this is an on going issue and isn’t good enough for what I pay I’m seriously considering leaving virgin you are’s so bad

  • naomihather Naomi Hather (@naomihather) reported

    @virginmedia My internet speeds are rubbish, this has been going on for a long time and I have been unable to get into contact with anyone. The internet keeps losing connection and very slow speeds. I have tried rebooting the hub and checking all the connections with no luck.

  • raspitz Richard Spitz (@raspitz) reported

    @virginmedia I'm on a web chat having to type everything out - it's painfully slow. Can someone please call me?

  • jodie96114296 jodie (@jodie96114296) reported

    @virginmedia Exactly my point disgusting customer service

  • D_ROX_7 D_ROX_7 (@D_ROX_7) reported

    @virginmedia You never assist me. You're the worst customer service company out there. Sorry, but it's true.

  • haarissheikh Haaris Sheikh (@haarissheikh) reported

    @VirginMediaIE everything takes 24-48 hrs with virgin media. Standard responses. (1) reboot (2) wait at least an hour to speak to someone (3) send it to provisioning team (4) send new hardware. Can’t you just not get things to work??? Never a definite answer from you!! @leesonl

  • danechip Dan Weeks (@danechip) reported

    @virginmedia Please can I win a call back from customer services without call being dropped? Account 718258117. Your Welcome.

  • gdgwhite Giles White (@gdgwhite) reported

    @virginmedia 31 days after making an official complaint, not a word from #VirginMedia - you still have the £99 you took from my account, which your customer ‘services’ twice assure me would be returned; I still have an unconnected box.