Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 01/20/2026 14:55

January 20: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Wembley, City of Westminster, Harlow, London, Waltham Forest, Hampstead, Camden Town, City of London, Stepney, Hammersmith, Dagenham, Chigwell, Poplar and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney E-mail
United KingdomWembley TV
United KingdomCity of Westminster Internet
United KingdomHackney Internet
United KingdomHarlow Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • bielrtv Gabriel Valente (@bielrtv) reported from Camden Town, England

    Hey @virginmedia it’s been a week that your signal is unstable. NW6 area... How long for you to fix it? And now my internet is down for almost an hour.

  • hazelmulhare Hazel Mulhare (@hazelmulhare) reported from London Colney, England

    @virginmedia Trying to cancel my contract, as have moved to a new place which already has virgin. Have tried email / phone etc...

  • sofiaalice95 Sofia (@sofiaalice95) reported from Poplar, England

    @virginmedia I’m aware your network is currently down nationwide - do you know approximately when you expect your WiFi to be back up & running today?

  • YOGACTIVEYOGA YVETTE OBERTELLI (@YOGACTIVEYOGA) reported from Romford, England

    @virginmedia service is appealing in area 22 bo internet connection for 4 days out of 5 now: can't work from home. Been a customer for over a decade USING THE SAME ROUTER as the only thing you "upgrade" is your bills not your services ... very disappointing !

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia So, I've booked an engineer for this but it doesn't make sense to have 2 appointments on different days to sort out 2 issues. Any chance engineer can be told to fix both problems on the same day?

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia What app? I'm talking about tube WiFi. I've never needed an app for that before.... And I shouldn't need an app... I'm talking about the sign in page. In the past I only had to put my username and password in once in a while; now it's EVERY station.

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia broadband down - can't even sign in to my account to check status etc

  • Glibkid Just This Guy (@Glibkid) reported from Loughton, England

    @virginmedia your service breaks down one day a week. That is the main reason why you’re shite.

  • macbvth 🎃 Spooky, Scary Skele-Sam 👻 (@macbvth) reported from Walthamstow, England

    @virginmedia hi, I'm moving house & I need to change the time of my installation on Friday, but I can't get through to your call centre to request this change & there is no option to do this in my Virgin Media account. Please help!!

  • DavidR_Esp David Farrer (@DavidR_Esp) reported from Barnet, England

    @virginmedia No, the status says “ No know Issues”. There was a fault yesterday which was apparently fixed but It hasn’t fixed anything here & I’ve run of if things to try.

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia I've switch it off and on a few times yesterday and today but still not working. Wire connections all ok.

  • mattb112 ← Matt (@mattb112) reported from Poplar, England

    @iamdanbrooks You were commenting on your broadband but did not @ virgin media in so they won’t get the complaint

  • NickAKramer Nick from London (@NickAKramer) reported from Barnet, England

    @virginmedia London N12 broadband and TV not working From about 12 miday Sunday. Tried 789 but Virgin Landline says we dialled a wrong no.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia no broadband, and your service status pages are faulty! I’m in N3 1QN. Please advise!!

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    @virginmedia worst internet provider going

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia Ha, had to be sure because in past I've had responses about tube WiFi telling me to restart the router etc... It's pretty lame that I would need an app. I really can't see how that will help, as you can't surely expect all of London to download your app just to use tube WiFi?

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia down in se6 london? Can't access to your site even from the mobile

  • DavidR_Esp David Farrer (@DavidR_Esp) reported from Barnet, England

    @virginmedia Hello John, the signals are going up & down like a yo-yo 🪀 I’ve done a full reset of the hub, cleared browser history on all devices & scanned with connect app, no issues found yet all devices are going at a snails pace. All very frustrating 😞

  • mertthemailman Martin Davis (@mertthemailman) reported from Enfield Lock, England

    @virginmedia when will you sort out the broadband service in the EN1 area, it’s been intermittent all week, even worse today?

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia I have an engineer booked to look at a separate cable problem on Friday. Can this appointment be brought asap so they can fix the WiFi connection at the same time please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BlueberriesRok Léonie #GirlySwot 🔶 🇺🇦 (@BlueberriesRok) reported

    @carolinesgreen @virginmedia ... have to break the news to work as I worked from home. Awkward. 10 mins later a van would appear at the Virgin box opposite my house. It's not an isolated problem and only my house, it's the whole damn town. 20 mins later I'd have to call work, again, as it's back up. 2wks...

  • BlueberriesRok Léonie #GirlySwot 🔶 🇺🇦 (@BlueberriesRok) reported

    @carolinesgreen @virginmedia Yup, left them for BT. The only time Virgin were efficient was when they disconnected my services, I'd had years of shockingly bad broadband and increasing bills previously. Internet would go off, I'd call, 'it's an isolated problem, we'll send an engineer out in 2 wks'. I'd...

  • HallamNiall Niall Hallam (@HallamNiall) reported

    VIRGIN MEDIA, Ireland (TV)Customers out dere; quik question. Since yesterday afternoon FOOD NETWORK channel just.....went blank/black, any1 kno wot happened.?? @VirginMediaIE

  • andyw83 Andy **** (@andyw83) reported

    @virginmedia It’s totally unacceptable thst I will have no internet for a week due to fault your end. We have no tv as we watch Netflix how do we keep kids occupied how can I work. I wish to make an official complaint due to being lied to I

  • janeoddy Jane Oddy (@janeoddy) reported

    @virginmedia hello you have been sent notification that I’m moving to Sky later this month. Can you confirm when my last bill will be issued so I can arrange to cancel my DD

  • DrCharlesEsene Charles EseneGP (@DrCharlesEsene) reported

    @virginmedia What issue is your colleague looking into? Getting us a dongle in the interim is a no brainer

  • HankinsonAdam hank230882 (@HankinsonAdam) reported

    @virginmedia I have tried with @O2 let’s see how the try and resolve these issues but maybe the issues is also with the the 2 phone lady @viginmedia sold us they never been right for the last 4 months

  • VaniliaFudge Gooner (@VaniliaFudge) reported

    @virginmedia Done as you requested, same issue. On my phone status its finding the WiFi but the status is just flashing as it connects them has an ! Mark over it. As for my laptop no Internet access

  • gigmates Marc Ellis (@gigmates) reported

    @BerovLitlebrain @virginmedia I’ve literally just cancelled my service - they will let you break out of your contract early with no penalties if there are technical issues.

  • hartshorne5 Nathan87 (@hartshorne5) reported

    @virginmedia I understand that! but asking me to pay twice the price of a new customer is not looking after existing customers. Cancelling and moving to sky. Thanks for being so helpful.