Virgin Media Outage Report in Enfield Town, Greater London, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Enfield Town come from postal codes EN1 , N18 , N13 , N21 and EN3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Enfield Town, England
The most recent Virgin Media outage reports came from the following cities: Poplar, London, Ilford, City of London, Hackney, Hammersmith, Wembley, Camden Town, Barking, City of Westminster, Newham, Enfield Town, Westminster Abbey, Brent, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar
|
Internet | 3 hours ago |
|
London
|
Internet | 3 hours ago |
|
Ilford
|
Internet | 3 hours ago |
|
London
|
4 hours ago | |
|
City of London
|
Internet | 4 hours ago |
|
London
|
Internet | 4 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
-
ivana croissant (@acamarama) reported from Hackney, England@virginmedia @Moneybox @Ofcom Actually impossible to make a complaint. I am with holding fees. I have been trying to engage with virgin media and I’m now giving up. Sue me. #virginmediafails
-
Paul Dart (@Enfield67) reported from Enfield Lock, England@virginmedia after a long wait I’ve spoken to someone to successfully change my tv package. They then said they’d put me through to someone to book a slot to fix an issue with my box. I’ve been hanging on listening to music for 45 more minutes. Is there a way to book online?
-
dmxcrew (@dmxcrew) reported from Islington, EnglandMay be a work round for some experiencing #virginmedia email issues this AM. Whilst I cannot access emails via any server/computer like yourselves, I can, strangely, via my phone (although could it be because its on the virgin network?) Worth a try?...
-
Sonal Bhardwaj (@followsonal) reported from Poplar, EnglandVirgin media network has collapsed since morning. Very freaky. In #london @virginmedia #virginmedia #Connectivity
-
tom 'easiest deal in history' parkinson #FBPE (@tomthemac) reported from Tottenham, England@MrKenShabby @virginmedia Dump them. Get @zeninternet FTTC or even FTTP if you are lucky. Much more reliable. On average faster too. Less contention (sharing with other users) of bandwidth advertised. Never looked back...
-
ivana croissant (@acamarama) reported from Hackney, England@virginmedia @VirginMediaNews @Moneybox sporadic service issues. Just spent 50 minutes on phone to get through to VM CS for them to drop call. I give up. Sue me
-
reme campos (@remecampos) reported from Kensington, England@virginmedia Still not working, unfortunately I won’t be able to pay for this service much longer if I am always having troubles. I don’t know what to do anymore apart than moving on to another realiable provider
-
Mihir R Benison (@misterBeno) reported from Harrow Weald, England@virginmedia is there a problem with your broadband service in Harrow? I have green lights flashing on my home hub even after doing all the checks. Need this fixed for tomorrow as I am giving a talk.
-
Clara Rocha (@clarex) reported from Hackney, EnglandWhat a nightmare to try to get any assistance from @virginmedia!!! They make it impossible to do anything online and the phone team is no help. The moment I mention “Id like to cancel my contract” I got disconnected after 30 mins.
-
Sam D (@s11kda) reported from Harrow Weald, England@virginmedia I think I've made a mistake in joining, customer service isn't as great as my previous provider. How can I cancel?
-
Lauren (@LaurenBarrett95) reported from Harlow, England@virginmedia hi - want to change from a pay as you go to a monthly phone tariff for an elderly relative - shops not open and nobody answering the customer service phone line. How do we do this/who do we contact please?
-
reme campos (@remecampos) reported from Kensington, England@virginmedia my internet keeps cutting off and today not working! I had tried everything your hub mentioned and nothing
-
reme campos (@remecampos) reported from Kensington, England@virginmedia I had check that a few times but unfortunately it could not be fixed. This is an ongoing problem and it is not on. Also my phone line not working
-
Charlie Done It. (@chadoneit) reported from London, England@virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?
-
Natasha Bowey (@NatashaBowey) reported from Hatfield, EnglandPlease @virginmedia I need your help!! Been on hold ages now!!! This is not fair on your paying customers!! Just bloody answer your phone!!
-
cycleoptic (@cycleoptic) reported from Islington, England@virginmedia @JanHammersSon I’ve no internet in N19 no problems reported on status, logged into test..,.. you have broadband problems.... really?
-
A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, EnglandDisastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke
-
Ana Rocha (@AnaRochaPT) reported from Camden Town, England@virginmedia any chance of getting an assistant to help? This is a real challenge here, no virgin email for queries, call centers closed, no one on the chat services as I have been online for hours!
-
Joy Coutts (@joy_coutts) reported from Romford, England@virginmedia no WiFi is there an issue in Romford ? the service is getting worse daily. Like many have to work from home, very disappointed in the service
-
Simon Bucks (@SimonBucks) reported from London, England@virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
James Archibald (@ArchieSnC) reported@virginmedia Hi! I had an installation due today that was rescheduled at 5pm last night. I work from home and had told my company I'd have internet from today. Can you help me get connected in the meantime? 5G Dongle? Copper? Anything?
-
Craig Flynn 🇺🇦 (@FlynnC007) reported@VirginMediaIE hi my internet isn’t working from the modem. It’s showing up as full signal but laptop, phone and smart tv cannot connect. I have reset the modem but still not working. The Virgin Media tv box is working though
-
Lynsey Ellis (@22Lynsey) reported@virginmedia my partner made a complaint about continued poor broadband & incorrect bills & response is basically sorry about bill confusion, log a fault and we’re closing your complaint. No resolution the bills are wrong! Can you please investigate
-
Miles Furnell (@sneerfulmill) reported@matthewtravels @virginmedia @AlBooth Q4FY21 profit - £917m. They don't really care about people or service. They only care about creating value for shareholders. That's why they make it so hard to leave once you're signed up, and they'd rather sue you for not paying than try to fix the problem that made you leave.
-
Seb Lee-Delisle (@seb_ly) reported@virginmedia lol fine, go on then, I would rather use your mythical online chat system but seriously this is getting stupid.
-
jamie caines (@jamiecaines2) reported@virginmedia please can you sort your Wi-fi out by BH17 area it’s been going off quite often round here not good enough. Yet you say you’re the best Wi-Fi network in England that’s rubbish
-
Scarlet Pimpernel (@SPimpernel1) reported@GBNEWS I'm not paying for that as a customer, if they think they're raising my bills to pay for non essential medical treatment for its staff I'll be voting with my feet. What about staff with actual debilitating illnesses, are they going to pay for that too? @virginmedia
-
Iain Dooley (@iainpdooley) reported@CharlotteEmmaUK @Leighlines As a Virginmedia customer, I wonder if I can opt out of paying this premium on my bill? This news might explain the recent price rise... 😬
-
Dane Ralston (@DaneRalstonUK) reported@virginmedia Yeah true but given WiFi range I don't think that's an issue in this case.
-
damian evans (@jiggymafis) reported@virginmedia I last Emailed on the 5th April as I am on holiday at the moment. They advised that I ring up to speak an advisor if I wasn't happy. But I had rang up numerous times before I resorted to the online complaint.