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Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Enfield Town come from postal codes EN1 , N18 , N13 , N21 and EN3 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Dagenham, London, Poplar, Ilford, City of London, Hackney, Wembley, Camden Town, Barking, City of Westminster, Newham, Enfield Town, Westminster Abbey, and Brent.

CityProblem TypeReport Time
Hammersmith Internet 9 hours ago
Dagenham Wi-fi 11 hours ago
London Internet 11 hours ago
London Internet 12 hours ago
London Phone 16 hours ago
London Internet 16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • tianbosi
    添柏司 TDP (@tianbosi) reported from Hackney, England

    @virginmedia ok so my contract is ending and you are increasing it by 50pct to £60... With nothing extra. And still no compensation for 3 days internet outage. BT and Sky are offering £45. So what's the story????

  • jessie_tovey
    Jessica Tovey (@jessie_tovey) reported from Islington, England

    @virginmedia The issue you ‘fixed’ hasn’t resolved anything. I’m now being told earliest at-home tech appointment is 4th Feb. I am a freelancer who relies on internet to make an income wfh. If it doesn’t work, neither do I - and I lose jobs. PLEASE HELP.

  • rita_capaldo
    Rita capaldo (@rita_capaldo) reported from Camden Town, England

    @virginmedia I have already raised a complain but it doesn’t help that my daughter is at home not able to study.

  • stephen_j_moran
    Stephen Moran (@stephen_j_moran) reported from Harrow Weald, England

    @virginmedia We're expecting an engineer visit between 4 and 7pm today. It's 5pm now and no sign yet. Getting dark outside. If it's not fixed this time, we will have to think about switching to another service supplier, which we really don't want to do.

  • OohLookItsEmma
    Emma Hoyle (@OohLookItsEmma) reported from London, England

    @virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.

  • RobHPayne
    @RobHPayne 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RobHPayne) reported from London, England

    @virginmedia I am trying to contact your customer service team regarding #nuisancecalls plaguing my 84 yr old (isolating) Dad, all numbers online are unobtainable or recorded mssgs which cut off - im right in thinking you are a tele-communications provider aren't I ?

  • rita_capaldo
    Rita capaldo (@rita_capaldo) reported from Camden Town, England

    @virginmedia can you send me a letter I need to know what the problem is and when it will be fixed.

  • Spinnofflondon
    Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia It’s very usual for Virgin in Hampstead but would be nice if you were in a bigger hurry to fix it , especially when we are all working from home

  • gemmajarrett
    Gemma Jarrett (@gemmajarrett) reported from London, England

    @virginmedia I'm trying to get hold of someone to talk about my account and service but can't get through to anyone - how can I talk to someone?

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia Got through on text: they offered to cancel the increase & restore the £44 price, but refused to match the £40 as it’s “only for new customers”! They referred me to Retentions, but they have now withdrawn even that offer & insist I must pay the full £47.50! Just unbelievable!

  • szdar
    Shumailla (@szdar) reported from Harrow Weald, England

    @virginmedia sick to death of this absolutely rubbish WiFi. Rebooted several times, phoned your team, even installed a new router. Nothing seems to improve it and you supposedly pride yourself on being the best. Please fix this issue.

  • NoddyMaccy
    🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺 (@NoddyMaccy) reported from City of London, England

    @virginmedia WiFi on the Underground is the WORST! Especially for Virgin customers! Roll on when Vodafone takes over!! 😒

  • Transome77
    Terry Ransome (@Transome77) reported from Ilford, England

    @virginmedia now cannot watch on any of my devices! Keeps telling me I’ve reached the maximum devices! All the same devices I’ve always used! Can’t get through on phone or on line help?! Really annoying!

  • Temple64Sybil
    John Smith (@Temple64Sybil) reported from Harrow Weald, England

    Feel like killing someone, Virgin Media gone down again while watching football so missed second half, total ******* bollocks. Fuming.

  • Strattsy51
    Steve ✊🏻 (@Strattsy51) reported from Poplar, England

    @virginmedia Yes I do. I need to arrange cancellation of my broadband and tv service, in line with the email I received.

  • rita_capaldo
    Rita capaldo (@rita_capaldo) reported from Camden Town, England

    @virginmedia I have been told that the issue will be fixed this morning at 9 but that’s not the case can you please check?

  • CridlandKeith
    Keith (@CridlandKeith) reported from London, England

    @virginmedia Still not been able to get through to the support team 😢

  • daveybuoy
    Davey L (@daveybuoy) reported from Hackney, England

    @virginmedia Well the forums were useless... now all my virgin services are down, again.

  • elisetx
    Elise Tapper (@elisetx) reported from Barnet, England

    @virginmedia your service is AWFUL!! Been cut off twice and my problems are still not solved 😡

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia Finally got through to Retentions by phone & unlike their text service they were helpful & resolved it with an improved offer - something the text people insisted was impossible & that nobody else would be able to do more. Awful to think others will be ripped off by this attitude

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tommydavies
    Tom Davies (@tommydavies) reported

    @virginmedia I’ve had your WiFi for a week and it was working fine until yesterday. Is there currently a outage in Camden area? My router has been dropping out intermittently all day long. It’s extremely irritating.

  • ExasperatedOf
    Daniel Morris (@ExasperatedOf) reported

    @ljkbennett @virginmedia Three 4G signal from Hendy & Llanedi down for 5wks to 5 March. At least plugging in a Voxi/Vodafone SIM was possible within a few days. 11 months into WFH pandemic friend has just had BT postcode error fixed and gone from 7 to 46Mbps, now like all his neighbours on the estate.

  • calypte_sarah
    calypte, msc. (@calypte_sarah) reported

    @shanaqui Too many (big) companies suck. I lost my temper at getting 'Mrs' on everything - I never gave a title at all. Virgin Media's response? Oh, I'd have to provide ID, maybe birth certificate, to have it changed. THEY made it up!! It's not my problem!

  • ZPlayford
    Zack Playford (@ZPlayford) reported

    @virginmedia Is there some sort of issue with your customer care & sales lines? Tried calling at least 3 different numbers, only for the call to either cut off during the ringtone or cut off during the call. Trying to enquire about some bundle changes.

  • xlaurenhart15x
    LaurenHartley❤️ (@xlaurenhart15x) reported

    Had nothing but issues with our @virginmedia TV for over three weeks now! Constantly turning off and not coming back on for sometimes upto an hour. And can’t seem to speak to ANYONE on the phone! Help! @virginmedia #virginmediadown #virginmedia

  • wolfwitch80
    *~Donna~* (@wolfwitch80) reported

    @AmazonHelp Thank you for responding. I’ll have to try and sort it later when I put the tv on. I suspect the main issue is with @virginmedia though as I’ve been having service issues for the last year!

  • monazamguitar
    Mo Nazam (@monazamguitar) reported

    Two weeks of unworkable broadband from .@virginmedia can't download stuff, they appear to be 'throttling' my connection, it slows down, keeps dropping. And I can't contact anyone about it. People - please DO NOT USE them.

  • AndrewSpiller87
    Andrew Spiller🦍 (@AndrewSpiller87) reported

    @virginmedia are the worst providers ever. Changing after being with them 5 years. Slowest fiber speed and still pay a fortune and they don’t fix it.

  • laukin
    Laura Morris (@laukin) reported

    @virginmedia Hi, no it is still very patchy. It just consistently drops out throughout the day. It can sometimes add up to an hour on my work day when I have to keep resetting the router and it makes absolutely no difference. Called your customer service line twice now and no joy!

  • avh12
    aimeeeee (@avh12) reported

    @virginmedia As you can see, I first raised this issue 3 weeks ago... still with no resolution.