Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 12/08/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Hammersmith, Camden Town, Waltham Forest, Hackney, Newham, St Albans, Paddington, Harrow, Tower Hamlets, Islington, City of Westminster, Ilford and Wembley.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    @virginmedia Please note that I do not consider the complaint closed. That I feel you are bullying me to agree to this. And that I have clearly expressed my dissatisfaction accordingly. Please note this. Thank you.

  • BarryDanser BarryDanser (@BarryDanser) reported from Brentford, England

    @virginmedia broadband really slow and on and off yet your checking service says nothing wrong

  • alextrickett Alex Trickett (@alextrickett) reported from Ealing, England

    @virginmedia 24 hours without WiFi. Still awaiting callback to arrange engineeer, who couldn’t be scheduled yesterday due to a systems fault. Tried calling but unable get through. Please help. I was guaranteed a call back by 1500 today. Not impressed with customer service.

  • aline_diaredo Aline (@aline_diaredo) reported from London, England

    @virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @CustomerFirst2 @virginmedia My complaints started long before I deemed the service received unworthy and I am not going to renew a rolling contract simply so I can continue a complaint - natural to leave with these types of issues. Now that I am not technically with them they ignore my attempts at contact

  • Superspin63 Superspin_63 (@Superspin63) reported from Camden Town, England

    @virginmedia Spoke to tech support last night. All sorted 👍

  • PauloDisco Paulo (@PauloDisco) reported from Stratford, England

    @virginmedia Just tried to call to get a quote for broadband and TV - after a 12min wait I got to an operator who I could not understand or hear, and who in turn did not understand the alphabet. Awful customer service, was ready to switch from Sky but not going through that again

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @CustomerFirst2 @virginmedia Have completed a CISAS complaint file last week.

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    @virginmedia It's not good enough. Just sort it out. You know as well as I do Robert that your corporate word is meaningless. I am out of the country for some days. What bit of that don't you understand. Just offer me a solution

  • LauraMCornelius Laura Cornelius (@LauraMCornelius) reported from Welwyn Garden City, England

    Absolutely disgusting service from @virginmedia No broadband or TV services for 2 weeks and they can’t even refund our phone calls to them to try and sort it out. Choose Sky if you’re unsure.

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    @virginmedia Yes I do understand that I am not stupid. I have emailed you. Your chance to sort this out. You have messed up, conned, lied, obfuscated, obstructed and acted in bad faith for 6 months. Please stop.

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    Can someone @virginmedia please help. Your helpline is an absolute joke. Cant do what’s required online as it states there’s a problem and I have to phone. It’s a joke. Free box upgrade as they discontinue mine and it’s like running the gauntlet. Jokers

  • michaelck1972 Michael (@michaelck1972) reported from Hackney, England

    @virginmedia Guys, the business does the work to retai the customer, not the other way round!

  • zeed_96 Zayd (@zeed_96) reported from Poplar, England

    @virginmedia some dead ass network, I get better network on the underground @TfLRail

  • ShahlaaTahira #OddMotion (@ShahlaaTahira) reported from London, England

    .@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬

  • Mazipita Mazi Pita® 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England

    @SkyHelpTeam it is appalling that despite being a loyal customer even with this ur s**t #SkyQ service, you don't support customers when they need ur help. I have spoken to ur colleague and will be switching to @virginmedia once my contract expires. You just lost a customer!

  • Shiiirl_xx1 Natalie Warby (@Shiiirl_xx1) reported from Romford, England

    @virginmedia so this eve I get an email from you thanking me for updating to include sky sports. 1st I heard about it! Then comes to light that my child has unknowingly hit a “subscribe” button on set top box.Apalled at the rude c/s staff who cut me off!

  • Catherine1090 Catherine Cooke (@Catherine1090) reported from Walthamstow, England

    @virginmedia Passive aggressive sarcastic responses using my name are creepy and unhelpful. If you would like to help me please follow me so I can Dm you my account details.

  • MalcolmPeacock3 Malcolm Peacock (@MalcolmPeacock3) reported from Hackney, England

    Just called @virginmedia help line and they hung up when I asked for a recording of the call. This being the second time they had asked for 3 characters of my passwor (having gone to a 2nd department) @MoneyTelegraph

  • nickpeddle234 nasty nick (@nickpeddle234) reported from Harlow, England

    @virginmedia so mums been without tv for 3 days now and you can’t get in touch with customer service. Very bad

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaraRoseHearts ً (@ClaraRoseHearts) reported

    @hhhhhggggjkkn1 @virginmedia They’ve been trying to fix this since 4am this morning :(

  • LAW_1311 🎀 𝐿𝒶𝓊𝓇𝒶 🎀 (@LAW_1311) reported

    Hello @virginmedia could you explain why I’ve had no phone,tv or broadband since 8am this morning. This is really bad and you don’t even compensate you’re customers.

  • altforreal91 Can be blank. (@altforreal91) reported

    @virginmedia hi, any known issues in the BR7 area of Bromley? No internet since last night and the service status website won’t load on any devices for me. Thank you

  • TrakosAmy AmyTrakos (@TrakosAmy) reported

    @virginmedia Yes local issues. I've finally managed to log the issue but the issue has been ongoing since last Thursday at least..it comes back on for a few hours (overnight usually) but keeps going again and mobile data is weak for work. Are there actually technicians checking all this time?

  • philwoodford philwoodford (@philwoodford) reported

    @virginmedia @BustopInPeckham I have an email issue myself and when I go to the status page, it’s not loading properly either in Chrome on a desktop or Safari on iPhone. You can’t submit your postcode.

  • BustopInPeckham christopher clack (@BustopInPeckham) reported

    @virginmedia is Virgin Media mail server down. No email?

  • AzzaHoop Azza (@AzzaHoop) reported

    Hey @virginmedia, Today your internet keeps dropping out for me throughout the whole day. You usually suggest going to your service page but that is down too! (Every other site is fine on 5G) Please fix your issues!

  • lithgaelark Jennie Murray 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@lithgaelark) reported from Perth, Scotland

    @virginmedia Why is my Internet not working?

  • curranhung margaret hung (@curranhung) reported

    @virginmedia I am having trouble with webmail. I keep getting "server unreachable" and "error" pop-ups. Emails don't send and don't load. It's extremely slow and times out so that I have to start all over again. Service status says OK. Text message with link uselss. Please help.

  • lucy_clark70 Lucy Clark (@lucy_clark70) reported

    @virginmedia Thank you for this. Your service status page isn't working for some reason...Can you confirm if there is a fault in my area - that would easier as I'm trying to work (using my personal hotspot)!