Virgin Media outages and service status in Enfield Town, England

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Enfield Town, Waltham Cross, Woodford Green, Harringay, Islington, Barnet, Waltham Forest, Borehamwood, Buckhurst Hill, Elstree, Potters Bar, Walthamstow, and Camden Town.

City	Problem Type	Report Time
Hackney	Wi-fi	1 hour ago
Hackney	Internet	1 day ago
Hackney	Internet	1 day ago
Hackney	Wi-fi	1 day ago
Hackney	Internet	1 day ago
Enfield Town	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  Paul Lewis (@paulstevenlewis) reported 2 minutes ago from Mill Hill East, England

  @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

• 
  Mira Burton (@MiraBur44156853) reported 8 minutes ago from Haringey, England

  @virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!

• 
  Vignesh (@mistervickster) reported 8 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  Steven Kraan (@drawing_daily) reported 11 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  Maz 💙 (@marionmurray13) reported 12 minutes ago from Enfield Lock, England

  @virginmedia what’s the point of paying for services from you that you frequently FAIL to provide 😡😡 How do I get my money back for days you owe me??

• 
  Derrick Brown (@DerrickSWB) reported 12 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  Maz 💙 (@marionmurray13) reported 15 minutes ago from Enfield Lock, England

  @virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault

• 
  CJ (@ZJM_331) reported 21 minutes ago from Islington, England

  @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

• 
  Graeme Puttock (@GraemePuttock) reported 22 minutes ago from Enfield Lock, England

  @virginmedia can you turn your hold muzak volume down I am begging you

• 
  Debbs Durston (@DEDNaive) reported 25 minutes ago from Enfield Lock, England

  @virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.

• 
  Helen Reihill (@BBLn15) reported 32 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  Patricio Simonetto (@PatricioSimone2) reported 32 minutes ago from Tottenham, England

  @virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails

• 
  SA Punk (@michaelsamuels4) reported 33 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported 39 minutes ago from Camden Town, England

  @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

• 
  Cate McLaurin (@madebycatem) reported 40 minutes ago from Camden Town, England

  Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .

• 
  Jacob Smith (@JacobWSmith10) reported 46 minutes ago from Camden, England

  @virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.

• 
  Rebecca Gould (@beccaleigh99) reported 47 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  Ella A Cutler (@angelstorm13) reported 48 minutes ago from Welwyn Hatfield, England

  And it's down again. #virginmedia

• 
  Helen Reihill (@BBLn15) reported 55 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 60 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amy (@AmyDonalson_X) reported 11 minutes ago

  @virginmedia please explain to me how after my package ran out and I renewed with a different package in JULY it’s taken 3 phone calls, 5 online conversations and 4 different bill amounts for September/October to still have no resolution or idea how much my next bill will be??

• 
  APTS Archive (@APTSArchive) reported 12 minutes ago

  Quick update following my post - I did have a DM discussion with VirginMedia. Apparently all refunds are process via cheque payments and posted to you - and I’ve got to wait up to 45 days - yes 45 days for the cheque. If I’ve not received it by then I’ve got to contact them again and they will investigate why - probably waiting another 45 days. This is disgusting behaviour @virginmedia, despite it being so called company policy. You took £1,070 from our account despite assurance the equipment return date had been extended, causing us to be overdrawn, yet you now hang on to our money for up to 45 days! It doesn’t take 45 days for a computer to print a cheque!

• 
  Liesl_ (@_lliesl_) reported 17 minutes ago

  This is not a *me* problem I went into an O2 store who told me that there was a known issue with the O2/Virgin media set up. I do not care. I expect to be able to access my account. I expect to be able to take the offer to change my tariff

• 
  parody of a parody of a parody of nothing (@emnm69backup) reported 20 minutes ago

  Hey @virginmedia Why are there constant broadband issues in the fy4 area? Regular cut offs. At least half a dozen times so far this month. Contract to soon, so maybe time to switch if you can't provide a reliable service. Ps,your chat bot is also as useless as your broadband.

• 
  Anand Gupta (@anandcheam) reported 24 minutes ago

  @virginmedia can you spend some money on customer care so they can answer calls / chats and LISTEN when they do ? You guys sent me 2016 router box when the agreement was to send the latest and now no one is licking up the phone, is that joke? @Ofcom British regulators need to penalise where it starts hurting the service company. Like they do in the USA, 100s of millions of pounds or billions. Not peanuts.

• 
  Jane Bissell (@BissellJane1) reported 26 minutes ago

  @virginmedia another day without any internet and impossible to get a refund I had 2 days last month without service but all your staff are interested in is trying to sell products I don’t want I’ve reduced all products due to cost of living but I’m still getting calls every day

• 
  Stephen Maddock (@stephenm68) reported 27 minutes ago

  I dream of 10 hours! Our @virginmedia broadband has been down for around 600 hours and there is no information about why they can’t fix it….. Customer since 2007 when the company began, too.

• 
  Kath Moonlight (@kath_moonlight) reported 29 minutes ago

  @O2 @O2 It’s the MyO2 app/account. I’m currently in Mexico with my UK O2 Pay As You Go SIM. my mobile number appears to be linked to a different email address, so I can’t link it to my Virgin Media O2 ID or top up. I can’t sign in because the O2 website/app blocks access from Mexico.

• 
  Jacob Kaplan (@sucksfacebook) reported 29 minutes ago

  @virginmedia how do i register interest for a xgs-pon network line?

• 
  doozerlyn (@doozerlyn) reported 30 minutes ago

  @virginmedia Why are you fixing everyone's red button issue on 28th August?? Mine says its going to be done at 1008 hours that day??? All engineers off till then or something else???