Virgin Media outages and service status in Enfield Town, England

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Islington, Borehamwood, Barnet, Waltham Forest, Buckhurst Hill, Waltham Cross, Harringay, Enfield Town, Elstree, Potters Bar, Woodford Green, Walthamstow, Camden Town, and Edgware.

City	Problem Type	Report Time
Hackney	Internet	8 hours ago
Islington	Wi-fi	13 hours ago
Hackney	Internet	13 hours ago
Hackney	Internet	15 hours ago
Hackney	Internet	16 hours ago
Hackney	Wi-fi	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  SallyH (@sallyhhk) reported 19 seconds ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 19 seconds ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Jonny Paul (@StrummerJonny) reported 1 minute ago from Barnet, England

  @virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage

• 
  PAT WEBB (@nan2thou) reported 7 minutes ago from Enfield Lock, England

  When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.

• 
  Helen Reihill (@BBLn15) reported 12 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Derrick Brown (@DerrickSWB) reported 13 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  Mira Burton (@MiraBur44156853) reported 15 minutes ago from Haringey, England

  @virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!

• 
  Helen Reihill (@BBLn15) reported 15 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  Peggy Dyer (@Mrspdyer) reported 16 minutes ago from Barnet, England

  @virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/

• 
  Mark Kelly (@GlueWhichBinds) reported 18 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Maz 💙 (@marionmurray13) reported 22 minutes ago from Enfield Lock, England

  @virginmedia You choose NOW to bring down my services 😡😡😡😡

• 
  Peggy Dyer (@Mrspdyer) reported 23 minutes ago from Barnet, England

  @virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.

• 
  radz (@rtkosha) reported 31 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  Peggy Dyer (@Mrspdyer) reported 41 minutes ago from Barnet, England

  @virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 47 minutes ago from Broxbourne District, England

  @BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.

• 
  Peggy Dyer (@Mrspdyer) reported 48 minutes ago from Barnet, England

  @virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.

• 
  Guy Leech (@guyrleech) reported 50 minutes ago from Camden Town, England

  @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

• 
  Helen Pinkers (@Barchetta66) reported 56 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  raimundo vazquez (@raimundo) reported 58 minutes ago from Tottenham, England

  Hi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service

• 
  marco salamone (@marcones87) reported 58 minutes ago from Haringey, England

  @virginmedia n22 London still down… this is unacceptable at least 3 times per week..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashley Smith (@AshleySmithUK) reported 4 minutes ago

  @virginmedia New contract Jul 31. Netflix completely broken, web throwing errors, and profile is showing an incorrect phone number that isn't mine. Called, used WhatsApp, zero help. Logged formal complaint and got a generic 28-day wait. Unacceptable customer service. Fix this.

• 
  Caroline (@finn33) reported 6 minutes ago

  @virginmedia Why do you want a private message. For what. Just get it sorted. Location is EN3. Private message only hides the info from other users that may be complaining about your shoddy service. I pay enough for this ‘service’ get it fixed.

• 
  Ruth Whalley (@Leftdoubleclick) reported 7 minutes ago

  @virginmedia Hi VM, We need some help. My iron tripped out our board. Everything as back to normal apart from our internet, to and landline. You said you could send an engineer at 6pm tonight. My husband has just had surgery and we need our connection. We also need a new hub.

• 
  Nicky P. Smalley (@Nicky_P_Smalley) reported 9 minutes ago

  @virginmedia I haven’t tried ringing, as I’m more likely to get through to Elvis on a ouija board then you. For a month our top package internet keeps failing, you say you fix it & a week later it dies. Pull your finger out & sort compo for every customer in S63 7NR area.

• 
  AHMADINHO 🇳🇬🇬🇧 (@dinho_1545) reported 11 minutes ago

  @omooba_adebisi1 Not everyone has service in my building. Only three and virgin media

• 
  Ceiri 🧡 (@cw_fc26) reported 12 minutes ago

  Virgin Media Update: Engineer turned up (my husband missed his call) and said I shouldn’t be here… outage on Sky’s end apparently. Let’s hope it’s fixed for Saturday 🤞🏻

• 
  Chris Ross (@Chris_Ross95) reported 12 minutes ago

  @Starlink Sorry but much rather stick with @virginmedia They've never done me wrong. They rarely go down AND I'm getting faster speeds at less price than your top package.

• 
  oodaluke 🇺🇦🇪🇺 (@oodaluke) reported 14 minutes ago

  @virginmedia @D4N7O Rubbish, not working here either

• 
  john downey (@johndowney74) reported 14 minutes ago

  @virginmedia is there an issue with broadband in Leixlip area today? Seems to be poor connectivity

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 15 minutes ago

  @virginmedia @D4N7O Been broken for over 2 weeks!