Virgin Media outages and service status in Enfield Town, England

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Woodford Green, Walthamstow, Enfield Town, Islington, Buckhurst Hill, Waltham Forest, Barnet, Elstree, Borehamwood, Camden Town, Waltham Cross, Harringay, Edgware, and Chigwell.

City	Problem Type	Report Time
Hackney	Internet	4 hours ago
Hackney	Total Blackout	5 hours ago
Hackney	Wi-fi	8 hours ago
Woodford Green	Internet	16 hours ago
Hackney	Internet	1 day ago
Walthamstow	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  Guy Leech (@guyrleech) reported 54 seconds ago from Camden Town, England

  @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

• 
  Patricio Simonetto (@PatricioSimone2) reported 4 minutes ago from Tottenham, England

  @virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails

• 
  Mariachiara (@mariesnotcool) reported 6 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Ella A Cutler (@angelstorm13) reported 14 minutes ago from Welwyn Hatfield, England

  Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown

• 
  Manny Montanaro (@MannyMontanaro) reported 18 minutes ago from Enfield Lock, England

  @MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia I’ve only had it installed for about 6 months & I’ve never had a single month without having some sort of issue. You’re better off elsewhere!

• 
  foy (@stuart_foy) reported 25 minutes ago from Haringey, England

  lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads

• 
  Stewart Daniels (@Editmonster) reported 25 minutes ago from Walthamstow, England

  @virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 26 minutes ago from Broxbourne District, England

  More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

• 
  Mira Burton (@MiraBur44156853) reported 31 minutes ago from Tottenham, England

  @virginmedia It's ok for now but evenings are the worst.

• 
  Ella A Cutler (@angelstorm13) reported 38 minutes ago from Welwyn Hatfield, England

  And it's down again. #virginmedia

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 44 minutes ago from Broxbourne District, England

  @virginmedia No I have not and at no stage has any one or any virgin media Web site indicated to do so I have as stated spent hrs on the phone talking to yr people about the problem and now you suggest this I am totally fed up ringing VIRGIN MEDIA and constantly going over the same things.

• 
  Helen Reihill (@BBLn15) reported 45 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  Steven Kraan (@drawing_daily) reported 46 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Dionne (@dionnepat2000) reported 51 minutes ago from Walthamstow, England

  @virginmedia my WiFi is going on and off. Is there a known problem in E4 London

• 
  Sam Batty (@sam_batty) reported 51 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 54 minutes ago from Broxbourne District, England

  @virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get

• 
  Emma Churcher-Holt (@emmalouchu) reported 56 minutes ago from Camden Town, England

  @BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.

• 
  Peggy Dyer (@Mrspdyer) reported 58 minutes ago from Barnet, England

  @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

• 
  James Brown (@JammieBun) reported 58 minutes ago from Enfield, England

  @virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?

• 
  Helen Reihill (@BBLn15) reported 60 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daithi (@daithigor) reported 6 minutes ago

  I used to be able to cancel Virgin Media over email. I have the emails to prove it. The last time I tried to cancel over email I was told they "changed the system" and had to ring to cancel.

• 
  Victor (@winningearly) reported 7 minutes ago

  Virgin Media O2 has acknowledged that its customer service fell below expected standards during the period investigated. The company says it has since made significant improvements to its cancellation processes, customer service operations and staff training.

• 
  Epicurean Cat (@EpicureanCat) reported 9 minutes ago

  @premnsikka I had this exact experience with Virgin media, including failure to cancel a direct debit, two payments taken after cancellation, then a complete runaround through call centres with less than basic English spoken in an attempt to get a refund. I would never use @virginmedia.

• 
  Mitesh Patel (@mitzpatel85) reported 12 minutes ago

  @Channel4News Don’t think £28m justifies their actions.. if they were deliberately putting customers on hold and dropping call while they tried to cancel, the fine should be £1bn - absolutely pathetic from Virgin Media

• 
  Stuart Green (@KillaScorp) reported 14 minutes ago

  Is there a company in existence with worse customer service than @virginmedia? Great product, as long as nothing goes wrong and you have to deal with someone!

• 
  Vocal and Proud (@Vocalandproudx) reported 15 minutes ago

  The £28 million fine by @Ofcom was long overdue. Hopefully, it sends a clear message to @virginmedia and the rest of the industry that making it difficult for customers to cancel simply isn’t acceptable.

• 
  Gary Jackson (@lugazafc) reported 15 minutes ago

  The amount of times by broadband has gone down or dropped out from @virginmedia recently is shocking! Thankfully my renewal date is coming up as it won’t be a renew this time after being a customer for a majority of my bill paying life!

• 
  Chris Whild (@whild13) reported 16 minutes ago

  @virginmedia still no Netflix link/password etc. Really really poor service

• 
  Shaun McFadden (@mcfadden_shaun) reported 17 minutes ago

  @virginmedia . Hey Virgin. I tried to cancel my contract..over 100 phone calls, they kept hanging up... My credit rating is now affected. Can i open a formal complaint, with a complaint reference number.. so i can take it straight to ofcom please.

• 
  Kingofsalemsdaughter (@salemsdaughters) reported 17 minutes ago

  Mishandling calls isnt reserved for virgin media but the NHS and all their staff members. I received a long awaited call from 111 regarding my toddler. Id like to note its very late and he is now asleep. Before id even said hello after answering the phone call she rudely asked if i can hear her not even saying hello herself. That was an indication the rest of the call was going to be pointless. WTF?