Virgin Media Outage Report in Enfield Town, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Romford, London, Islington, Hackney, City of Westminster, Ilford, Camden Town, City of London, Hampstead, Harringay, Dagenham, Harrow, Kensington, Wembley and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Wi-fi | |
| London |
Internet | |
| Islington |
Wi-fi | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
-
Cahal Bannon
(@CahalBannon) reported
from
Hackney, England
@virginmedia Got someone to call me back. Explained everything very slow and crashes when two people zoom. Will take a week to get someone out only because they think it’s fully broken! I wait with bated breath! 🤔
-
𝐚𝐥𝐞𝐱 𝐫𝐡𝐲𝐬-𝐭𝐚𝐲𝐥𝐨𝐫
(@alexrhystaylor) reported
from
Poplar, England
@virginmedia i’ll be patient, if you cough up the £££ i’m paying for a service i’m not getting. fair deal? a statutory right i think...
-
Sam Miles
(@SamMiles87) reported
from
Walthamstow, England
@virginmedia my WiFi isn’t working but there are no network issues in my area and no problems detected. I’ve rebooted, reset, re-attempted connection but nothing. When I call 0345 454 1111 no answer. Please help!
-
Sam Miles
(@SamMiles87) reported
from
Walthamstow, England
@virginmedia Hi john, no there isn’t. All status pages and troubleshooter told me it was my devices at fault not the network, yet your colleague told me on phone it was an ‘area issue’ (unclear where) and would not say more other than 5-7day interruption. Can you DM me for my phone number?
-
𝐚𝐥𝐞𝐱 𝐫𝐡𝐲𝐬-𝐭𝐚𝐲𝐥𝐨𝐫
(@alexrhystaylor) reported
from
Poplar, England
we’ve had, in your words @virginmedia an “local issues” in E1 for over a week. strangled uploads (0.02mbps) and patchy downloads + intermittent connection. please fix critical infrastructure asap and also... a refund. ta xxx.
-
Caz 💙
(@e17caz) reported
from
Walthamstow, England
@virginmedia having real problems with internet dropping out this weekend - how can I get it checked ASAP please? Working from home....! Thank you.
-
Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia Yes, but every time I’ve tried a web chat with you I have never received a response. I was waiting 4 hours on Wednesday last week and no one answered after the bot
-
𝐚𝐥𝐞𝐱 𝐫𝐡𝐲𝐬-𝐭𝐚𝐲𝐥𝐨𝐫
(@alexrhystaylor) reported
from
Poplar, England
@virginmedia there is a fault. it is getting repaired by 1.55 pm every day for the last week. apparently. were kafka born a few decades later, he would be structuring stories around the baroque architecture of your customer services provision.
-
Caz 💙
(@e17caz) reported
from
Walthamstow, England
@virginmedia my internet has gone down every day this week (and again now, as I’m about to start remote teaching). I’ve checked and the website says there are no problems in our area but something isn’t right and I can’t carry on like this....please help ASAP #e17
-
𝐚𝐥𝐞𝐱 𝐫𝐡𝐲𝐬-𝐭𝐚𝐲𝐥𝐨𝐫
(@alexrhystaylor) reported
from
Poplar, England
we’ve had, in your words @virginmedia “local issues” in E1 for over a week. strangled uploads (0.02mbps) and patchy downloads + intermittent connection. please fix critical infrastructure asap and also... a refund. ta xxx.
-
Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia I think it's a standard engineer visit to address the broadband outage. We're hoping it won't lead to another cycle of cabling attempts, although I understand that things have to take their course and hopefully get there in the end.
-
Harrison's Deli
(@HarrisonsDeli) reported
from
Ealing, England
@virginmedia what a bunch of uselessless you are. Sick of paying for your services when there is no service. Call you, sit through a 5 minute voice recorded message for you to then announce you’re closed. Virgin is a total joke!
-
Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia #hampstead still suffering in the village as the signal is still not fixed day 4 !
-
Julie Lawrence
(@Juju79) reported
from
Hoddesdon, England
@virginmedia I have tried calling the customer service number but it says the call cannot be connected.
-
Paul Ess 🇮🇪
(@djsmiffyp) reported
from
Harlow, England
@virginmedia Any idea why my internet has constant issues? Harlow CM18 area?? Internet been dropping in and out for a week now 😳
-
Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia The local council resurfaced the pavement outside of our front garden wall shortly before these problems arose, so we're wondering if they damaged the cables there. I informed the engineer who came and customer services about that.
-
Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia All the customer service people I've spoken to (by mobile phone) have been very nice and tried their best with tests and notes on the file etc. The work on cabling seems to be a law into itself and repeatedly tried & fails, as far as I can gather, to though that is only surmise.
-
info@lakedistrictcottages.net
(@infolakedistri1) reported
from
Camden Town, England
@virginmedia I have now been without broadband for over 24 hours and on your service status page, it says I have no problem. When I call, you admit the problem but give no indication when it will be resolved. When can I expect broadband in Nw3?
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Your customer service tops the worst ever experienced. Paying for top connection and receiving intermittent and weak broadband signal. Hour long waiting times on the phone and evasive explanations. Absolutely shambles
-
HK
(@harrydotcom_) reported
from
St Albans, England
No info from contact centre staff - not able to help and told not getting compensation @virginmedia @MoneyTelegraph text yesterday say resolved, call today to say text sent in error - new resolve date of 18 feb. No explanation. No help. Slow and broadband cutting out.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dan Dwyer
(@dannydwye_r) reported
@virginmedia I went over the fair usage limit as my virgin broadband crashed several times while I was working from home. On account of being unable to pay for any further mobile data, I am changing network provider for both broadband and mobile.
-
Gentile
(@Gentile_Rivera) reported
@virginmedia I called as per your advice and the agent didn't have a clue on how to deal with it. He attempted to transfer me to someone who did but they hung up as soon as we were connected. This is unreal , service is shocking .
-
stewart neill
(@stewartaneill) reported
@virginmedia I really need to reduce my bill can I cancel my tv package and keep broadband
-
markft
(@m15hmt) reported
@virginmedia hi why is 789 customer care uk not working
-
Helen Stephanie
(@enchanted1966) reported
@virginmedia They had my details! They ran checks on signal etc. Seemed very legit. They knew I was in a queue and everything waiting to speak to you. They knew my contact details, dob and everything! @MerseyPolice
-
Emma_palmee
(@Emma_Palmee) reported
@virginmedia I get that, but it's not like once or twice, it's every other day!!!!! That's getting beyond a joke now, so I'm basically paying for nothing or full amount for half a service.
-
Rob Freedman
(@RobF08) reported
@virginmedia I cannot deal with another bot or the awful hold music tracks on repeat any more. I want to correct you about call backs - your company can arrange them, they are choosing not to, there is a massive difference between can’t and won’t.
-
David Willans
(@davidwillans) reported
Hi @virginmedia we've had intermittent service for the last 2 days with broadband. Service status says all fine, but it really isn't. Tried everything. We're in E17. Also, your app & website make it pretty hard to get an answer that isn't turn it off and on again, or check status
-
Dan Dwyer
(@dannydwye_r) reported
@virginmedia I went over my fair usage data limit, my mobile network was throttled and i was informed that there was no way to pay for extra data. I now have no mobile data access or the remainder of the month.
-
Jamie Bailey
(@jamieadman) reported
@virginmedia why am I paying for a 200Mbps bb service and currently getting less than 10Mbps - service status checked and no issues - router all turned off and back on again and still 10-12Mbps - happens every afternoon! Refund me for NOT delivering what I’m paying for please