Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1, N21 and N18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Romford, Wembley, Ilford, City of Westminster, Islington, Hackney, Harringay, Paddington, Poplar, Barnet, Newham, Enfield Town, Dagenham and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia What a load of rubbish - again it is me who is left to resolve / investigate the resolution that you likely won’t understand or resolve.
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Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
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Donna Castle
(@donnacastle) reported
from
Enfield Lock, England
Honestly getting fed up with @virginmedia now. Had a great service for 12 years at my last property, nothing but problems since I’ve moved. Currently have no TV or internet service, can’t be fixed remotely so I have to wait until Wednesday for an engineer.
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Cllr Ian Manning #FBPE 🔶 🔶 🔶
(@IanGManning) reported
from
Poplar, England
@KrossPunk @virginmedia Yeah, I'll do that as soon as they've had their month. Really serious for me as I need internet to support constituents. I've messaged @Moneybox as well, clearly an issue affecting multiple people!
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.
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Carys Barton
(@CarysBarton) reported
from
Camden Town, England
@BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !
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Donna Castle
(@donnacastle) reported
from
Enfield Lock, England
@ChrisWPhysio @virginmedia It just doesn’t make any sense, it’s almost as if they want you to cancel.
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Janet Lamb
(@janlamb25) reported
from
Ilford, England
@virginmedia And funny enough , didn’t record my complaint either !!! There’s a thing !!
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Luc Coiffait
(@Luccoiffait) reported
from
Poplar, England
My internet has gone off AGAIN!!! @virginmedia It’s been on and off every day for 2years. And never as fast as promised.
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Dean Risley
(@dean_risley) reported
from
Ware, England
@VMSolutions_ @VirginMediaCorp @virginmedia tried all day to get the problem solved with my Virgin V6 box, 1st call took an hour, called back as requested and was cut off, no one has had the good manners to call me back, very poor service think I will be leaving you soon !!
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Chris Hall
(@chrishallrides) reported
from
Hackney, England
@virginmedia quite a bit of a laughing stock from how bad their service has been today. I’ve had no internet for a week now and I know it’s a minor problem but it’s becomes a pretty major one when you work at home a fair amount.
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Andrew Burdett
(@andburd) reported
from
Camden Town, England
@virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.
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Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
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enjoyahonestlife
(@jubedbashir) reported
from
Tottenham, England
@virginmedia good Morning, can I ask who do I make a complaint to when I am getting another persons bills/Invoice, my own email address, I do t even have a VM account
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia You seem to miss all the points - I’m still the one pursuing all of this - there’s is no attempt to reach out from virgin media at all. Truly crap customer service
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Donna Castle
(@donnacastle) reported
from
Enfield Lock, England
@ChrisWPhysio @virginmedia Thanks Chris! I also know what you mean about prices, mine go up every year and the staff just say there’s nothing they can do. I have been a loyal customer but there is definitely no reward for that.
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Dean Risley
(@dean_risley) reported
from
Ware, England
@virginmedia I have no idea how to do this & as no one has had the good manners to call me back to resolve the issue, despite having my number, I will be cancelling my contract with @virginmedia forthwith
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Dean Risley
(@dean_risley) reported
from
Ware, England
@virginmedia it’s over 24 hours since your call centre cut off my call after waiting 30 mins for you to answer, having already spent ages trying to resolve the issue previously ,still no call back, if this is the customer service you provide, I’d avoid this circus at all costs !
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Ryan Curtis-Johnson
(@racj25) reported
from
Camden Town, England
@virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone
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Janet Lamb
(@janlamb25) reported
from
Ilford, England
@virginmedia It’s like talking to a wall - just a text message service that just don’t even listen - well virginmedia apply your charge and we will see you in court . I can’t see how I am wrong when doing as requested then you want to charge me because your man didn’t write the info down
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Turner
(@Amy30622740) reported
@virginmedia I still don’t have a reply to the text you told me to send over a week ago, no call back as promised, ringing everyday being told there’s no information available to give me and you want a payment of me? Tell me what’s happening with my service first!
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No Somos Majunches
(@NoSomosMajunche) reported
@Rich_smith1980 @virginmedia I think there's a good chance of recovery, I strongly recommend @nick_solution, he help me recover my account within 30mins. He his an expert in recovering of hacked/blocked/suspended/locked/disabled accounts.
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Steve Phillip
(@Linked2Steve) reported
from
Pannal, England
@virginmedia Wireless devices is all I’ve tried. Our neighbours are having the same problem
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Andy frost
(@1andyfrost) reported
@MartinSLewis have you had many complaints about @virginmedia, for two months I have been contacting them and being told my service is cancelled only to receive another bill a month later, now demanding emails, affecting my credit score. Any advice?
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Andy frost
(@1andyfrost) reported
@virginmedia, asked what day does payment come out, checks online bank 19apr money taken, does not match your system, **** off now lloyds bank are liars as well joke business
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Terence Baxendale
(@BeardbaroNUK) reported
@virginmedia Please advise what class the letters are sent as. Advised 28/06/21 been sent and still no letter. Coming on 2 weeks no service, months of bad service and no resolution to fraudulent account. No clear status of what my mums account is in & a bill with no notification or updates
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Asari Jones
(@EmpressAsari) reported
@virginmedia As explained it was raised with @premierinn and they palmed me off to you! They should comp me not you however the service was abysmal hence why I am raising this so people know NOT to go to that Branch if they need to work!
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otis.
(@65otis) reported
@virginmedia your service is becoming a laughing stock what's the point of having these high speeds if your service drops so many times a day
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Sean Widdowson
(@Tr33fi77y) reported
@virginmedia Compensation was not the point of my complaint. The point was that there needs to be an investigation into why myself and many other residents were not notified of massive planned outages twice two weeks running! That was why the agent said he was requesting a ticket.
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Something_aboutDivina
(@StooshDivina) reported
@virginmedia can someone contact me. The service is terrible and your customer service representative I just spoke to is incompetent.