Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 01/13/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, St Albans, Hammersmith, Enfield Town, Camden Town, Harlow, Ilford, Islington, Ealing, Tower Hamlets, Waltham Forest, Paddington, Romford and Wembley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomSt Albans Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @virginmedia I have done and waiting for a technician to call me back! Nothing but issues all year! I pay £110 a month for your service and just upgraded (still waiting) to Gig1 and to be honest I’m not getting value for money!!

  • Mark_Phillips66 Mark Phillips (@Mark_Phillips66) reported from Camden Town, England

    Here we go again. @virginmedia just cut TV and broadband signal in NW5 AGAIN. Same message on service line as previous weeks - too complex for them to fix. Pathetic service as usual.

  • persianuk2017 Hadi Taheri (@persianuk2017) reported from Kensington, England

    @virginmedia i have been loyal customer and i asked if i change my package to phone and broadband as its far more affordable for me seeing the prices. You refused offering me what is on offer i find at absolute ridiculous and unvalued therefore requested cancellation.

  • RaphPH Raph Pour-Hashemi (@RaphPH) reported from London, England

    @virginmedia Ok so the estimated time of 20:30 fix this evening has been changed to noon tomorrow. How do I claim compensation as I’ve had nothing for a whole day and no one has attempted to fix it despite acknowledging whole area fault.

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia never did I think that in 2020, I'd be home struggling with terrible broadband. Its been more than 24 hours now! #virginmediadown

  • mun2010cr Maisy Ray (@mun2010cr) reported from London, England

    @virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia

  • yoelbrightman Yoel Brightman (@yoelbrightman) reported from London, England

    Is anyone else having lots of issues with the super hub 4 from @virginmedia. Seems to frequently lose connection and never gets anywhere near the advertised down speeds

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @virginmedia Oh now the TV is going down, getting glitches! Couldn’t be a more inconvenient time for your systems to fail

  • ricardomarques Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia If I remember correctly, he was supposed to come back with a ladder to check the cables outside the building. The connection goes down on all the devices at the same time.

  • SaraBarman Sara Barman (@SaraBarman) reported from London, England

    @virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.

  • Jamie_Obertelli Jamie Obertelli (@Jamie_Obertelli) reported from Enfield Lock, England

    @virginmedia any update on the internet outage in Enfield? When I call up I get a recorded message but no info. I've missed vital work meetings today.

  • mun2010cr Maisy Ray (@mun2010cr) reported from London, England

    Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    So I won’t be having my Gig1 internet installed today by @virginmedia due to network issues! Now have to wait until 6th January! I pay £110 for this lack of service! Thanks guys 👍🏻

  • ricardomarques Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia looks like I'll never have internet again. No connection since this morning!

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    Everyone using @SkyUK Broadband, what devices to have connected and how many? Am getting fed up @virginmedia this year. Nothing but issue and disconnections! Customer service non existent, engineers unable to help unless were happy to have no internet until January!

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ast_carter @SkyUK @virginmedia So obviously you have been working from home. What else do you have connected, did you notice any difference in speeds? When mine works getting 200+mb speeds but even that I’m still thinking it’s slow at times.

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia Nope, this is a problem being experienced by everyone in the neighbourhood at the moment. @virginmedia has monopoly here & it's really not ideal when we are in Tier 3 working from home. #help #virginmediadownagain

  • ricardomarques Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia No known faults in the area, which means nothing since I don't have any connection at all. Would love to know two things: 1) when you'll fix this problem? 2) are we getting any compensation since we are using our 4g to get our work done?

  • SaraBarman Sara Barman (@SaraBarman) reported from London, England

    @virginmedia I would like @virginmedia to return the call they promised over a week ago addressing the fact I agreed to pay £28/month and then got charged £46/month. Are you still listening to the tapes?! My email and complaint also ignored. 😡

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    Nothing but issues with @virginmedia internet goes down regularly and when calling get no help. And have to wait months for any sort of engineer!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _Gringo_Starr Mark (@_Gringo_Starr) reported

    @virginmedia The account email address I sign in with to access the account is different, but I can view bills/check account etc from it. It was a blueyonder account from about 15 years ago, I’ve been unable to change it, but I do get the ebills to my contact email address on the account.

  • WillsVincent94 William(s Wish Wellingtons) 👢👢 (@WillsVincent94) reported

    @virginmedia No joy, was outside and got a glimpse of 5G and had zero service until I was back on Wi-Fi!

  • johncoxonmedia John E. Coxon (@johncoxonmedia) reported from Salford, England

    @CllrJWarmisham @virginmedia Customer service has gone out the window since they were taken over. Totally complacent and purely profit led. Nightmare trying to get to speak to anyone too.

  • SmudgerPhil Philip Smith (@SmudgerPhil) reported

    @virginmedia Phone seems slow accessing internet.

  • PSNVintage_1985 VintageGaming (@PSNVintage_1985) reported

    @virginmedia my area is 020 yet your checker says there are no problems with broadband in my area then I spoke to someone 3 hours ago in the phone who said there was. Status checker still says no issues. My hub just has a red light what’s going on?

  • birdofmanywords Loulie (@birdofmanywords) reported

    @virginmedia John. Please just give me a DM so I can send you my mobile number and somebody from virgin can call me AS PROMISED yesterday before we go down a legal route.

  • JamieGBarry Jamie Barry (@JamieGBarry) reported

    Disgusted at the way @virginmedia do business. Had a letter saying our bill is going up. Phoned, as only here at weekends, and they said tough basically. I questioned it as our same bundle is over £20 per month cheaper if we joined as new customer…

  • JoeMcCormac Joe McCormac🇮🇪🇬🇧🇪🇺🇺🇸 (@JoeMcCormac) reported from Firhouse, Leinster

    @EdwardO42002935 @AnnTravers6 @virginmedia The mental anguish of any victim male or female must be awful. Violence towards any living being human or animal must never be tolerated.

  • managediot Managed IoT (@managediot) reported

    @virginmedia Not working again…

  • Rev33753917 Rev (@Rev33753917) reported

    @virginmedia Really isn't good enough, no updates were given, we had none of our services. Being without broadband meant I couldn't work.. impossible to get hold of customer services. Compensation should be given. Especially as this is the 3rd day lost in the last couple of months!