Virgin Media Outage in Enfield Town, Greater London, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Enfield Town, England

Virgin Media Outage Chart in Enfield Town, Greater London, England

June 17: Problems at Virgin Media

Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(54.49%)
Wi-fi
(14.28%)
TV
(11.21%)
Phone
(8.56%)
E-mail
(7.28%)
Total Blackout
(4.18%)

Virgin Media Outage Map Near Enfield Town, Greater London, England

The most recent outage reports and issues originated from Ilford, London, Paddington, Dagenham, Bermondsey, Cricklewood, Chingford, Kensington, Camden Town, Stratford, Harlow, Golders Green, Bushey, Hackney and Islington.

London Internet
London Internet
Ilford Internet
London Internet
London Internet
London Internet

Virgin Media in Enfield Town, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:
  • foxysue40 Sue Olszak (@foxysue40) reported from Harlow, England

    @virginmedia your service is beyond a joke! Call centre rep couldn’t understand me and kept me waiting 13 minutes for her system to load, I hung up!!!

  • JennyIllmann Jenny Illmann (@JennyIllmann) reported from London, England

    Lately Virgin Media hasn’t been very good at all. I never used to have issues with it.

  • Br00zR Jimmy Dean - on the cover of a magazine (@Br00zR) reported from Romford, England

    @virginmedia Right. Disconnected for a third time. I’m just going to cancel my direct debit. I don’t have time for this nonsense. You lot sort it out your end.

  • JKBartsHeart Jonathan Kelly (@JKBartsHeart) reported from Kensington, England

    @TheMichaelMoran @virginmedia I know, not as regular but I get issues + creative billing. But they ring every week to up sell. I just need to get my arse in gear & switch

  • nigeljcp Nigel Pearce (@nigeljcp) reported from Barnet, England

    Very disappointed with @virginmedia. Was offered a new price for a monthly deal on TV & broadband this morning. It was not activated. When I called back, was told that the deal didn't exist and wouldn't be given. The call was recorded! Abysmal customer service. Cancelled.

  • EamonnCurran2 Eamonn Curran (@EamonnCurran2) reported from Ealing, England

    @virginmedia It's the first time for the cabinet but multiple times for the sh## service

  • debswild DEBS WILD (@debswild) reported from London Colney, England

    @virginmedia You are way too late! You ignored a bunch of us yesterday when we had outage for over 24 hours. Suddenly the mention of @BBCWatchdog & you're interested. Nah. Forget it. After chasing for hours, the eventual information was - as usual - vague & inaccurate.

  • CoventryDean Dean Coventry (@CoventryDean) reported from Hoddesdon, England

    @virginmedia That’s fine and that’s what I been trying to do since Saturday but been cut off about three time ms after a long wait on hold and other times just been on hold for ages I’ve heard a lot about the virgin after sales and customer services lately which now I can see y

  • CoventryDean Dean Coventry (@CoventryDean) reported from Hoddesdon, England

    @virginmedia Cancel my phone line that I’ve payed for now for over a year never used to be told I don’t actually have to have it

  • CoventryDean Dean Coventry (@CoventryDean) reported from Hoddesdon, England

    @virginmedia disgusting service for loyal customers never had such a bad service defiantly think it’s time to change services as there staff and service is terrible 🤬🤬 would never recommend again

  • andycoldicott Andy Coldicott (@andycoldicott) reported from Enfield Lock, England

    @virginmedia, thanks for rolling my unused mobile data over for the next month. Now if you could just sort your rubbish service out so I can actually use it that would be great. Thanks. Bye. x

  • jcarphotography Jason Carlin (@jcarphotography) reported from Romford, England

    @philsteer64 @virginmedia Ditto. Exact same issue

  • mahdi Mahdi Taghizadeh (@mahdi) reported from London Colney, England

    Can’t believe that getting a home broadband in London is such a pain in the neck! @virginmedia said they don’t offer the service at my building while they didn’t even bother to call me back and inform me, I waited 10 minutes on the line to hear this shit from them!

  • phemmynice iam_Phemmy_Nice® 👻 (@phemmynice) reported from London Colney, England

    British media want a virgin and saint to be next PM...... why this a news for GODSAKE!!!! As if that lady who asked that stupid foolish question is a saint.... WTF!!!!

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia Right let's get this straight then never say anything as stupid as your last comment.. The whole f"ing Pro kem is that despite continuous declaration a that uoj would send the pa k sout you didn't... So don't be waffling your trite off the screen responses... Virgin is just crap

  • D2SDKATO SD KATO (@D2SDKATO) reported from Barnet, England

    @StevenJMead @virginmedia Yeah you can call there India call center who can’t speak a word of English and are very flipping rude

  • D2SDKATO SD KATO (@D2SDKATO) reported from Barnet, England

    @virginmedia @WJBson1 Maybe try get proper English speaking staff who no how to respect customer it is a disgrace that you use India and Philippines and they cannot even speak a word of English how do you expect us customers to be happy

  • D2SDKATO SD KATO (@D2SDKATO) reported from Barnet, England

    @Classicbritcom @0824Scon @virginmedia Several time and I also hate the fact it’s always India or Philippines you speak to never anyone in England they don’t understand a word customers are saying it’s Disgraceful

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    @RuislipR @virginmedia Virgin - abysmal. Went with them for a year (for my dad) and it was a disaster from start to finish. Should never have left SKY. Went straight back to them.

  • deanspread Deano (@deanspread) reported from Kensington, England

    @virginmedia just paid £14 for a film off media store but it just won’t load. Absolute joke of a service

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia When you are using your data in your own house so often, have Netflix, Now and Amazon Prime you pay for that you can’t even use when Broadband are down, you have to ask, what the HELL am I doing with a company that can’t provide a basic bloody service.

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring

  • angelab2711 angela b (@angelab2711) reported from Islington, England

    @virginmedia Service has literally just been restored so I'm guessing it was just an outage

  • angelab2711 angela b (@angelab2711) reported from Islington, England

    @virginmedia lost all channels and broadband,tried rebooting to no avail. Service status showing no known issues,service just suddenly stopped. London N16 area

  • TallulahB4 Tallulah B (@TallulahB4) reported from London Colney, England

    @virginmedia It was for landline and broadband. After hanging on for 25 minutes I gave up and put the phone down. You are currently charging me £59 a month whereas Sky have offered me a package for £26 a month

  • markogrdosic Marko Grdosic (@markogrdosic) reported from Islington, England

    .@virginmedia customer service twice hang up the phone, website says broadband works perfectly in the area, and still there’s no internet and no way to find out from you what’s happening. And still paying the highest bill every month compared to every other provider!

  • michellenathan1 Michelle Nathan (@michellenathan1) reported from Shenley, England

    @virginmedia Looks like internet has gone down, please confirm

  • mcgolding1970 Mark Golding (@mcgolding1970) reported from St Albans, England

    @Classicbritcom @virginmedia To get out of the contract. Even though I had been a customer for 5 years!

  • thekjulika Kristine Julika (@thekjulika) reported from Barnet, England

    The site says no known issues and the light is yellowish white as when normal. #virginmedia #virgininternet

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia internet gone down IG2 area again, no signal being received, and no one answering phone for help in India 🇮🇳 , please re-boot servers, thanks

  • LauraLobelle Laura Mata Lobelle (@LauraLobelle) reported from Islington, England

    @virginmedia We tried and it didn't work. I don't think is a problem of our hub but in the zone. Last week happened as well and they sent an engineer to fix it but it looks like it wasn't fixed properly

  • music235 Nick 235 (@music235) reported from Brentford, England

    @virginmedia do you know what the issue is in NW6. There are 2 faults one has said “The problem is almost fixed - our engineers are carrying out their final checks” for quite a while now. Area code 21.

  • THSARAIVA Thiago Saraiva (@THSARAIVA) reported from Camden Town, England

    @vmbusiness @virginmedia outage in your services again. I'm trying to break my record of 3 consecutive days without problems. No lucky

  • Davisinlaw Lynn Davis (@Davisinlaw) reported from Theydon Bois, England

    What’s going on with Virgin Media tv, all gone down @Virgin

  • funsizeAllie Allie Anderson (@funsizeAllie) reported from Enfield Lock, England

    @virginmedia down AGAIN

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia It took 4hrs getting nowhere 2.5 in last 12 hours finally got UK... 🇵🇭 Better than Indian call centres..3rd company in 12 m with Indian call centres where there are serious problems... We need to bring all these jobs back to UK. Finally sorted but @virginmedia is 4 the birds

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    Update on @virginmedia..no reply from. Last weeks complaint.. On going. Yet email from VM threatening me with charges... Ring again... Fobbing off denies can accept complaint I am to read procedure... Loose it ask for manager wait 10mins on hold cuts me off 1 of 2

  • andystock22 Andy Stock (@andystock22) reported from City of London, England

    @DeltaDude_com @virginmedia @wrjmatthews @primevideouk It's a poor fight that is no where near PPV standard. Same with the next Tyson Fury fight. At least BT Sport have a very good UK fight on BT Sport 1 before.

  • KudaLudaLegend1 Kuda Madzikanda (@KudaLudaLegend1) reported from Poplar, England

    @virginmedia Yes still no service and hardly slept with overnight repairs by Virgin

  • michellenathan1 Michelle Nathan (@michellenathan1) reported from Shenley, England

    @virginmedia Is there a problem with Virgin media, internet is not working!

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia Your next reply is.... Sorry we can't deal with.... Your company is rapidly getting like our big banks to big to fail but crap at your job...

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia FGS I've raised it twice.. No one gave me a ref... Let's be honest your Indian offices nice as they are have an issue... They get you off the line and do not log

  • ecoSuperMan Clark Kent (@ecoSuperMan) reported from Tottenham, England

    Don’t you just hate it when you #virginmedia @virginmedia broadband goes down half way through a training seminar you have paid for. Like they care!!

  • LauraBeck123 Laura Beck (@LauraBeck123) reported from Hackney, England

    @SorchaMacKenzie @YodelOnline @virginmedia I had the exactly the same thing with Yodel and Virgin. Appalling customer service.

  • uchiazoro adouble (@uchiazoro) reported from Brentford, England

    Virgin media if you don’t fix ur internet in the next hour I will run all the way to where ever u lot work and change ur name to media

  • stillphone Phil Stone (@stillphone) reported from Kensington, England

    If @virginmedia in @British_Airways T5 FirstClass Lounge is as good as it gets then I’ll never be a @virginmedia customer because it’s utter crap!

  • KatySean9396 lizzie (@KatySean9396) reported from Walthamstow, England

    @virginmedia You say there is a fault but the tv has been bad all day as well what with that I haven’t had a good service all day

  • KatySean9396 lizzie (@KatySean9396) reported from Walthamstow, England

    @virginmedia when are we going to get our service back to normal please been down most of the day download speed 6.67 at the moment

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • cjs76 Carl Sumner (@cjs76) reported

    @virginmedia Well check the tweet I just sent you. This is just laughably awful.

  • SwamiBaracus Swami Baracus (@SwamiBaracus) reported

    FURIOUS with @virginmedia, they’ve just lost a loyal customer. Lied to me on the phone about pricing & packages, & when I called to complain, had no answers, & purposely kept me on the phone for 45mins till 8pm when their customer services close so they won’t have to answer me.

  • fowl_DD Dawn Fowler (@fowl_DD) reported

    @virginmedia He has ...... no help!!!... shockin.. poor customer service!!

  • ashcauser79 Ash C (@ashcauser79) reported

    @Si_EFC @virginmedia 😳😳😳. Absolutely shocking that. I put the phone down. They will still want the £££ each month though

  • fowl_DD Dawn Fowler (@fowl_DD) reported

    @virginmedia And... they have replied to the team requesting the box... being fobbed off and told to ignore the emails!.. BUT, they are still being bombarded with them. ! No help whatsoever.

  • Jd66pt Jon Dowling (@Jd66pt) reported

    @virginmedia Just gave it a call and there is no fault in the area. Only dodgy in my house. Have recently had a booster sent to me. This unfortunately didn’t improve the service

  • krismunro123 Kris Munro (@krismunro123) reported

    @virginmedia Ha , in Orlando and receive a text to say it’s A further 4 days to fix this problem! Unbelievable @virginmedia . 11 years a customer until I’m home . 👎🏻

  • Melbs23 Mike Melbourne (@Melbs23) reported

    @virginmedia I have been on hold for an hour to customer service...only to be spoken to in the most patronising & rude way by "Paul" in cancellations. That's my contract terminated.

  • cjs76 Carl Sumner (@cjs76) reported

    @virginmedia Someone has just replied now. I was specifically asked on SM to use this method. I have also tried ringing and the current wait time is over 20 minutes. I'm not sure I could be any less impressed with the service that has been 'provided.'

  • fowl_DD Dawn Fowler (@fowl_DD) reported

    @virginmedia Yes.. but...... The engineer took the box!!!!.... so thats not our issue... We have no box to return. You need to spk to the engineer who changed the box.