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Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Enfield Town come from postal codes EN1 , N18 , N13 , N21 and EN3 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, City of Westminster, Newham, London, Dagenham, Poplar, Ilford, City of London, Hackney, Wembley, Camden Town, Barking, Enfield Town, Westminster Abbey, and Brent.

CityProblem TypeReport Time
Hammersmith Internet 3 hours ago
City of Westminster Wi-fi 4 hours ago
Hammersmith Internet 4 hours ago
Newham Internet 4 hours ago
London Internet 5 hours ago
London Internet 5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • sam_l43
    (sam)urai (@sam_l43) reported from Hackney, England

    @virginmedia hi can you help please? our wifi cuts out basically every night; after around 9PM and there are no advisors to call and the online help is useless

  • Tai_Aro
    Tai Aro (@Tai_Aro) reported from London, England

    Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!

  • nixearle
    Nicola Slyper (@nixearle) reported from London, England

    @virginmedia I’ve been trying to get a response from your live chat. I sent a message at 9:38 this morning. I got a response at 13:00 but the person seems to have disappeared as now I’m not getting any response. I just need old bills from Mar-Jul19. Please help?

  • acamarama
    ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia Help me

  • w_hawkins
    William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia third time in four days no broadband - helpline and service status say ‘no problems’ but it’s not working. I hope it comes back in time for a full week of online learning we’ve secured for my 16 year old - first structured teaching in 4 months and this happens! HELP

  • FunkyJazzMuso
    Mike Malan (@FunkyJazzMuso) reported from Tottenham, England

    @virginmedia y’all been harassing me since 25 July for your equipment, but my contract expired 31 July, and you charged me for August too ... so paying for a service I can’t even use! I want an email address so I can file a complaint!!! 😡

  • DJReeceHodges
    Reece Hodges (@DJReeceHodges) reported from Enfield Lock, England

    @virginmedia Can you please look into why my internet is so useless and slow?

  • acamarama
    ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia Do you want me to post the whole conversation John? It reflects really badly on your customer service… Happy for the world to see how silly your text service is... completely useless, complete waste of time

  • acamarama
    ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia Intermittent .. and for the whole street. I tried repeatedly to engage VM on this and was impossible to contact / get response. Hence I have withheld payment . Service has been so bad I understand that I can cancel contract ..

  • DJReeceHodges
    Reece Hodges (@DJReeceHodges) reported from Enfield Lock, England

    @virginmedia why does my internet always have some sort of problem?

  • nut_ge
    Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    @virginmedia again down!!! What a horrible service #virginmediadown

  • Annalisalisetta
    Annalisa (@Annalisalisetta) reported from Islington, England

    @virginmedia how can I contact your costumer service? The stores are closed and no one answers at costumers number

  • acamarama
    ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia Trying to get a late payment charge off me is not solving your problem here. Sure, charge me a late payment fee if you h e to but at minimum credit my account with a free month or something ..?!

  • Poupina__
    🇨🇲𝒜𝓂𝒶𝓃𝒾🇸🇩 (@Poupina__) reported from Islington, England

    Virgin media is down again ??? My WiFi is not working man 😒😒😒

  • nut_ge
    Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    @virginmedia Thank you! It’s working atm but It has been very unstable lately.

  • acamarama
    ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia , We had a full loss of service for days on end of my whole street… So what do you do about that?

  • nizbit
    Nizbit LFC* (@nizbit) reported from Kensington, England

    @courtloumc @virginmedia Mine was down around 7sh fir half hour , rebooted the router as it wouldn't connect

  • acamarama
    ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia @Moneybox @Ofcom virgin media customer service DOES NOT EXIST.. all your paths to engage (phone, text, twitter) are all complete wastes of time. Stuck. Trying to engage. Impossible. Another customer forced to leave ..

  • ornellasiobhan_
    mundele madesu (@ornellasiobhan_) reported from Camden Town, England

    @virginmedia **** wifi, awful customer service

  • w_hawkins
    William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Hi, it came back on about 11 for 10 minutes, then at about 12.30 since when it has been stable. This is third outage of several hours in 4 days. Can this be fixed?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Dingssingh
    Dings Singh (@Dingssingh) reported

    @virginmedia Your service site has shown status as ok even thought your tech guys know there is fault in the area

  • feehbloom
    h (@feehbloom) reported

    @virginmedia Hi, trying to reset email password-security question not right and cannot get through to speak to anyone on phone regarding this issue. If a customer service advisor is able to call me that would be great!

  • DymoDonald
    Ken McDonald (@DymoDonald) reported

    @virginmedia I thank you for your prompt reply but I have absolutely no intentions of ringing the customer services team and waiting about on someone answering my call as I have wasted more than enough time with Virgin Media - I have no further interest in Virgin Media.

  • bestlaidplan
    Mike Best (@bestlaidplan) reported

    I know I’m howling at the moon but @virginmedia your customer service is terrible.

  • mattquindo
    Matthew Quinn (@mattquindo) reported

    @virginmedia There’s no area outages it’s been going on for a long time this. Pay for a service that is expensive and faulty.

  • feehbloom
    h (@feehbloom) reported

    @virginmedia No option on the automated phone line which relates to the password issue. Nothing happens when I enter security answer. I am disabled and I have submitted a complaint and whilst you are replying quickly we’re going round in circles here

  • MC_Cupid1988
    Stedson Burke (@MC_Cupid1988) reported

    @virginmedia We are a new customer

  • shazmall
    sharron (@shazmall) reported

    @virginmedia are you having issues? I have no signal

  • MC_Cupid1988
    Stedson Burke (@MC_Cupid1988) reported

    @virginmedia We never had service due to this

  • JanisTriblis
    Janis Triblis-Runcitis (@JanisTriblis) reported

    Do not support @virginmedia because they will scam you. They not interested about you. They only need your money. £62 pcm and almost 3 weeks without internet. Sounds like scam. Customer service doesn’t exist.