Virgin Media outages and service status in Enfield Town, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 11 outage signals in the last 24 hours around Enfield Town, including 11 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 22, 12:42 PM GMT+1.
- Internet (72%)
- Wi-fi (16%)
- Total Blackout (4%)
- TV (4%)
- E-mail (3%)
The latest reports from users having issues in Enfield Town come from postal codes EN1 , N13 , N18 and N21 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Enfield Town, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Waltham Forest, Barnet, Borehamwood, Enfield Town, Islington, Elstree, Potters Bar, Harringay, Woodford Green, Walthamstow, Buckhurst Hill, Camden Town, Waltham Cross, and Edgware.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 2 hours ago |
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Internet | 2 hours ago |
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Internet | 4 hours ago |
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Wi-fi | 6 hours ago |
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Internet | 9 hours ago |
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Internet | 11 hours ago |
Nearby cities with recent reports
30 recent signals
3 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Johnny Allen ๐ฌ๐ง๐ฌ๐ง๐ฌ๐งโWHU (@essojohn) reported from Broxbourne District, England@virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.
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Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, EnglandAnd it's down again. #virginmedia
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia DB was dealing with this issue but has not responded since lunchtime Friday
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Maz ๐ (@marionmurray13) reported from Enfield Lock, England@virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesnโt work and hasnโt since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account
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antoine ๐ฌ๐ง๐ช๐บ๐จ๐ต๐ณ๏ธโ๐๐ช๐ธ100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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The waving mechanical roadgoatโข (@silvergoatish) reported from Camden, England@virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.
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Helen Pinkers (@Barchetta66) reported from Islington, England@Whiskey_Mick @virginmedia Weโve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice Iโd drop them. 0/10 for customer service.
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antoine ๐ฌ๐ง๐ช๐บ๐จ๐ต๐ณ๏ธโ๐๐ช๐ธ100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia So maybe I have also a problem with my phone line! ******* now
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia Itโs arranged (3rd time) for engineer visit tomorrow 4-7pmโฆ. I just hope they donโt randomly cancel again
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Nick Blackburn (@Omnomnick) reported from Camden Town, England@hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!
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๐๐๐๐๐๐๐ ๐ต๐๐๐ฃ๐๐๐๐๐๐ (@WordDoodler) reported from Tottenham, EnglandSo it turns out @virginmedia have a help system that isnโt helpful. Catch-22 built into system and no tv. Why am I paying them?
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Vignesh (@mistervickster) reported from Islington, England@virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.
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mindbodyrevival_coach (@mindbodyrevival) reported from Enfield Lock, England@virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK ๐คฌ
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Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England@Bazza_68 @virginmedia Up. Then down again. Thatโs the 4th time today.
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Cate McLaurin (@madebycatem) reported from Camden Town, EnglandHello @virginmedia I get that things break sometimes. Do you think thereโs a way you cld keep customers informed about how long it might take to fix it? Iโve tried your status page which tells me both that thereโs no issue in our area and also that there is an issue . .
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Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England@virginmedia I wonโt hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though Iโve had no TV and ultra slow #broadband for a week? I think I already know the answer to that ๐ค๐๐ผ
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Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England@virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elodie Genest (@ElodieGenest) reported@O2 I am currently in the USA and received a message about roaming charges ending on the 20th. I am a Virgin Media Volt customer and should have O2 Travel Inclusive Zone. Can you please confirm my account is set up correctly so I don't get charged tomorrow?"
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Anon frog poster (@WebBuildingFrog) reported@Simon_Coates @Simon_Whale @virginmedia I have the same. Only issue I've had with it is the cable was short by 1m so I had to order a longer one (third party much cheaper) Installed it all myself, whole village is impressed.
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Jessica Simpson ๐บ๐ถ๐พ (@Jess_Simpson645) reported@virginmedia thank you for offering help via a DM, but you have sent me quite a lot of the exact same messages now - only one was needed. I have already told you that one of your engineers is coming out tomorrow to check everything is okay and get everything working properly. At this point I will only need to contact you if the engineers visit isnโt successful.
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Denise Swif5 (@DeniseSwif5) reportedVirgin media Day 17 no service, gor a text today saying the external works will be in contact within the 14 days #absolute joke
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โ (@Kurt_Bimpson) reported@DeviateDefiant @virginmedia @MoneySupermkt Virgin are dreadful and by far have the worst customer service I have ever experienced A genuinely awful company
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Top Cat (@SpinCat1) reported@nel_andrie @virginmedia Youโre right. A communications company that has a huge problem communicating!! ๐คฌ
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Adrian (@ConfusedFergie) reported3 days in a row WiFi is down... @virginmedia you need to step up your game. Perhaps I won't pay you 3 months in a row and see if that gets you to get your act together...
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Matthew Smith (@Matthew79421198) reported@Simon_Whale @virginmedia Worst customer service in the world aside from @British_Airways
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si (@sjk2099) reported@virginmedia my internet suddenly stopped working in the middle of the night, I've tried to scan the password to reconnect but that's not working. I've unplugged the router and that didn't work either. Any suggestions?
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Virgin Media News (@VirginMediaNews) reportedThe mother of a 9-year-old seriously injured in an e-scooter incident says the consequences of these crashes can be life-changing. Her son was hit by a 15-year-old while on his way home in Leixlip last summer and, a year on, is still walking with a limp. Hear from her on the News at 5.30pm. ๐บ More on Virgin Media PLAY and Virgin Media One.