Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Hampstead, London, Harringay, Poplar, Wembley, City of Westminster, Harlow, Waltham Forest, Camden Town, City of London, Stepney, Hammersmith, Dagenham and Chigwell.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hampstead |
Internet | |
| London |
Internet | |
| Harringay |
Wi-fi | |
| Poplar |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Alan Macintosh
(@macintosh74) reported
from
Romford, England
@virginmedia disgusting customer service trying to help elderly parents spent 50 mins on phone to be transferred and cut off, ring back same again then oh sorry closed now terrible all we needed was a replacement sim.
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@deborah_bonetti @virginmedia I live in sw5 and have been without broadband all day: I have been utterly appalled at the rudeness and ineptitude of their customer services people.
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Kamran Iqbal
(@MKIQBAL786) reported
from
Walthamstow, England
@virginmedia I have constant problems with my WiFi connection at home. Connection keeps dropping. Phone switches to mobile data. Called ur team and they keep saying everything is fine. They also said connection can drop if you are to close to the router or to far! What crap
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Eddie Seber
(@turboeddie08) reported
from
London, England
@virginmedia Btoadband not working, postcode Rm10 8JT
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Paul Freeman
(@PaulGreenLaner) reported
from
Harpenden, England
@virginmedia absolutely appalling customer service cannot get through on the phone, no broadband or TV since yesterday evening not on.
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Ricci
(@RicciHammond) reported
from
Ware, England
@VirginMedia Getting seriously pissed off with your call centre.. Landline fault, I have to call on my mobile to find out status after engineer visit, told you are running a new cable on 20th and then you hang up on me when I query the delay.. and not for the first time..
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@KatiaDelNegro @virginmedia Yes I am experiencing this too in sw5. Was staggered at the rude stance taken by customer services when I phoned up
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AJW
(@AJW4966) reported
from
Broxbourne District, England
@virginmedia no wifi again £51 a month useless shit company
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@KatiaDelNegro @virginmedia Ps I can’t believe they are telling you to check your cables . The entire of sw5 and w8 is down
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Carl
(@CJTwo4) reported
from
London Colney, England
@virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look
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Mitchell Feldman
(@feldmannews) reported
from
Hatfield, England
@virginmedia I sent an enquiry to your sales team via your website in regards to a box upgrade and 2 months later still no reply. With your forthcoming price increase I would expect better service. Pls DM to discuss further thx
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia We lost internet Friday night. Today Sunday morning support team say issue fixed in area and so created a new ticket nbre giving YOU another48hrs to solve it and at same time saying engineer will call within 3hrs. No call. Support unable to help. No Senior to speak to.
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
No broadband since June 27 and told fix by July 9th. In central London. Wow. Just wow. Also despite calls still no explanation just a prepared script in a distant call centre. Internet is an essential service for business in the developed world @virginmedia @richardbranson
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Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
Are they F###ing serious. @virginmedia Twitter is only about publicity never actually doing anything to resolve the issues .PS 2 weeks later and the is is still open.that engineer must have a really long drive !!!@
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Deborah Bonetti
(@deborah_bonetti) reported
from
Kensington, England
@virginmedia Thanks. The link says there are problems in the area and they should be fixed by 8pm but that’s a whole day using my mobile data instead of broadband! I am really disappointed.
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Stefan Selby
(@TheTallBlonde1) reported
from
Harrow Weald, England
@virginmedia thanks MM. Still not working but already called the customer services desk. Got an appointment for an engineer on Tuesday.
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londonchimpden
(@londonchimpden) reported
from
Camden Town, England
@virginmedia My other box and telly are working fine. There’s no service fault. Will call later.
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@LOLRoadhouse @virginmedia I too am appalled at the way I was treated by the virgin media customer services people . Suggest you complain to @ofcom
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@alandavies1 @virginmedia Having just experience this call centre I must agree. The level of unprofessionalism rudeness and incompetence was staggering. Especially towards a loyal customer of many years’ standing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mushroom
(@thereal_JLT) reported
@virginmedia I’m too far away from the router 😩 it has been dropping out all week for a few moments at a time. Never thought it would totally stop.
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Dom
(@domkat1975) reported
@virginmedia I have tried to sign up to the forums but I need to use my email to verify my log in. We have a problem!!
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Steve Adderley
(@Flyinspanner) reported
@virginmedia It’s been weeks so far - since at least 02 Dec when can we expect a stable service? (Current guesstimate is Dec29th!) Paying a premium price for a poor service is not good customer service.
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Joel Burne
(@Burneout) reported
@virginmedia Hi, my internet has been down since last night. Red light on hub 4. No issues on service checker, I’ve unattached and reattached the cables. Reset the router a few times. Please help! (BT23)
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Johnny Bond
(@PrivilegedJohn) reported
@virginmedia Just an update, got to 33 minutes then the line went dead. @virginmedia I am 100% cancelling with you and will NEVER buy Virgin again. Utter disgrace.
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Pepetideo
(@pepetideo) reported
@virginmedia What ofcom should do is make Internet service providers pay each household a minimum compensation per hour of outage at the same value as the UK minimum wage. Those things would stop happening pretty fast
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Sam Sparrow
(@SamRSparrow) reported
@virginmedia Still down.
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Chris G
(@Chris_G_) reported
@LewisRedding @virginmedia Having the same issue.
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SP Cedders
(@SPCedders) reported
Virgin Media down yet again, obviously their status site says no issues though. Tried the “turn it off and on again” fob off fix. Thank Christ the contract is now over and I can look elsewhere @virginmedia
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Steve
(@Steve_Hatt) reported
@BrickRockson @virginmedia I phoned customer service and based on my post code they say they have found the issue and hope to have it resolved by 12.35pm