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Virgin Media

Virgin Media outages and service status in Enfield Town, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Enfield Town, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 23, 5:25 PM GMT+1.
  • 65% Internet (65%)
  • 21% Wi-fi (21%)
  • 4% Total Blackout (4%)
  • 4% TV (4%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Enfield Town come from postal codes N21 , EN1 and N9 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 23: Problems at Virgin Media

Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, Waltham Cross, Hackney, Woodford Green, Harringay, Islington, Barnet, Waltham Forest, Borehamwood, Buckhurst Hill, Elstree, Potters Bar, Walthamstow, and Camden Town.

CityProblem TypeReport Time
Enfield Town Total Blackout 4 hours ago
Waltham Cross Internet 10 hours ago
Hackney Internet 12 hours ago
Hackney Internet 1 day ago
Hackney Internet 1 day ago
Hackney Phone 1 day ago

Nearby cities with recent reports

Hackney

14 recent signals

12 hours ago
Waltham Cross

1 recent signals

10 hours ago
Woodford Green

1 recent signals

2 days ago
Harringay

1 recent signals

3 days ago
Islington

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • sallyhhk
    SallyH (@sallyhhk) reported from Islington, England

    @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

  • SanderjoJohn
    John Sanderson (@SanderjoJohn) reported from Barnet, England

    @MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.

  • essojohn
    Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia Please as I have been paying for service

  • silvergoatish
    The waving mechanical roadgoat™ (@silvergoatish) reported from Camden, England

    @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

  • GraemePuttock
    Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England

    @virginmedia can you turn your hold muzak volume down I am begging you

  • BBLn15
    Helen Reihill (@BBLn15) reported from Tottenham, England

    @virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England

    @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

  • marcones87
    marco salamone (@marcones87) reported from Tottenham, England

    @virginmedia n22 my line is down, this issue is due for the weather?

  • essojohn
    Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

  • stuart_foy
    foy (@stuart_foy) reported from Haringey, England

    lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads

  • essojohn
    Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    @virginmedia No I have not and at no stage has any one or any virgin media Web site indicated to do so I have as stated spent hrs on the phone talking to yr people about the problem and now you suggest this I am totally fed up ringing VIRGIN MEDIA and constantly going over the same things.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

  • DEDNaive
    Debbs Durston (@DEDNaive) reported from Enfield Lock, England

    @virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.

  • marionmurray13
    Maz 💙 (@marionmurray13) reported from Enfield Lock, England

    @virginmedia what’s the point of paying for services from you that you frequently FAIL to provide 😡😡 How do I get my money back for days you owe me??

  • StrummerJonny
    Jonny Paul (@StrummerJonny) reported from Barnet, England

    @virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage

  • marionmurray13
    Maz 💙 (@marionmurray13) reported from Enfield Lock, England

    @virginmedia You choose NOW to bring down my services 😡😡😡😡

  • DerrickSWB
    Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sadelta99
    Andy (@sadelta99) reported

    @virginmedia well done - you fix the issue then it’s broken again so back to no services again and of course your lines are closed so no way of calling

  • chrishenry88
    Sir Christopher (@chrishenry88) reported

    @virginmedia my services will be suspended because of an outstanding bill , however , this is not the first time , that the bill was paid , screenshots taken and now it’s up to Virgin media . Why should I be paying for a shoddy service , at best , anyway ?

  • robheneghan
    Rob Heneghan (@robheneghan) reported

    @virginmedia when do you plan on fixing the red button sky spots + issue??? I can’t pick what games I watch on line. I don’t want to watch tv on my phone and I don’t want to DM you. Me and many others simply want to know when you plan on fixing the issue

  • PaddyStavros69
    Paddy Stavros (@PaddyStavros69) reported

    @Carolestfc1 @virginmedia Bang on Carole, unacceptably poor from @virginmedia. Ditch the standard robotic replies, either sort it out for Carole pronto or sort out a refund AND a goodwill financial gesture. 👊🏼

  • tilalx
    Tilal Manzoor (@tilalx) reported

    Hi @virginmedia, I've been without Internet & Landline services for 5 days, everyday am assured someone is fixing the service. Nobody comes, help desk have no information where the engineer is or why they don't show; Everyday I am told to be patient. Pls remedy this failure

  • DavySdpatterson
    davy patterson (@DavySdpatterson) reported

    @DavidPaintdw @virginmedia They are the worst , best thing ever getting away from them 👎

  • johngunn2
    johngunn (@johngunn2) reported

    @virginmedia @CliveR39 The last time I checked a couple of days ago it gave an estimated fix of 28th August. Which considering it’s been at least a week since it went down is a considerable length of time to not receive the service we’re paying for.

  • shelf_life64
    Andy Anderson 🇬🇧 Defund the BBC! ♋️ (@shelf_life64) reported

    @virginmedia @TheAFC0522 Two weeks to fix this is wholly unacceptable…. I’m starting to suspect you’re having another spat with Sky or your engineers are all on holiday!! As you are well aware casting is not available from the Sky Sports app… A bill credit to all affected would be welcome for this!

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @Carolestfc1 @virginmedia Its grounds to terminate the contract

  • tracyhunter66
    Tracy Clarkin (@tracyhunter66) reported

    @virginmedia I have had no internet or phone service since 10pm on Wednesday , it's now Friday and still no service