Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes N21, N9, EN3 and EN1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Enfield Town, Hampstead, Hackney, Bermondsey, City of Westminster, Tower Hamlets, Camden Town, Paddington, Kensington, Holborn, Bushey, Dagenham and Harringay.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Wi-fi | ||
Internet | ||
Wi-fi | ||
Internet |
Community Discussion
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Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England
@virginmedia Your phone number just informed me that there is a problem across E11 with expected resolution time of 12.30 Surely that’s information you have available to share; rather than making customers dial in to find that out?
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Shaomeeng (@shaomeeng) reported from Walthamstow, England
@virginmedia Who can save the customers to save virginmedia? Do virginMedia have someone as supervisors to look into VM complaint team behaviours ?
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Shaomeeng (@shaomeeng) reported from Walthamstow, England
@virginmedia I made a complaint in Feb 13 to dispute about the undue charges. On Mar 6 and 17, virginMedia claimed to write me a letter and Mar 18 to have emailed me, I’ve received nothin. Now virginMedia is to disconnect me tomorrow for outstanding payment. I requested to cancel just now
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Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England
@virginmedia I’m not paying you for a self-service option. I’m paying for a service you’re not delivering - the onus is on you to fix it - not me!
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IanEastLondon (@ianeastlondon) reported from Poplar, England
@virginmedia Sometimes. But that’s not the issue. It behaves the same if not connected to VPN.
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Khemical (@khem21766391) reported from Ealing, England
@virginmedia internets down again.. is there an outage?
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Jean-Paul Marc (@jpmcic) reported from Camden Town, England
@virginmedia serious issues, getting less than 18Mbps on a 350Mbps package for past 24 hours and connection drop-outs. Impacting my ability to work and very frustrating senior leadership call.
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Ruby Lau (@CheukRuby) reported from London, England
Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......
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Huey Morgan Gluten Freeman (@andypurbrick) reported from Walthamstow, England
@virginmedia It now says that there's a known fault in my area that will be fixed today. So, why did Mark say it was planned maintenance to be resolved on 24th and why wouldn't he share the number without closing my complaint?
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IanEastLondon (@ianeastlondon) reported from Poplar, England
@virginmedia It was to try and fix my router / modem issues. I didn’t arrange it, the person I spoke to not the phone (the fifth person) said she had arranged it.
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Khemical (@khem21766391) reported from Ealing, England
@virginmedia One of your service providers have just said there is a problem in the area and the internet will be down until the 23rd March... surely this can’t be correct...
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craig crawford (@craiginmotion) reported from Kensington, England
@virginmedia F*k YOU. No wifi for a week. Waiting for a supervisor to call me back within 24 hours. FOUR DAYS Later and 2 IDIOT technicians ... cancel my service NOW. I’m moving my building Into the 22nd century. Keep playing with copper wires See ya *******
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Shaomeeng (@shaomeeng) reported from Walthamstow, England
@virginmedia It was about a complaint made formally on Feb 13. Are you asking me to do something like a dog chasing its tail ?
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Angus Teee (@AngusTeee) reported from Islington, England
@virginmedia Please can you explain why broadband has gone down in the London N1 area and what you are doing to remedy this? I have an urgent deadline to hit and currently have no internet access ...
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Jean-Paul Marc (@jpmcic) reported from Camden Town, England
@virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.
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Jean-Paul Marc (@jpmcic) reported from Camden Town, England
@virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.
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Jean-Paul Marc (@jpmcic) reported from Camden Town, England
@virginmedia 33Mbps DL and 19.59 Mbps UL... but however three attempts at running the Speedtest. On the first two attempts the UL test failed reporting connectivity issues.
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Khemical (@khem21766391) reported from Ealing, England
@virginmedia Yes, it says I have a good internet speed which is incorrect. As I said before, Iv contacted your customer service and one of your agents said that the internet will be down until 23rd March & that there is an outage in the area. Surely it cant take that long to correct a fault
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Jenny Haines (@Murrony) reported from Islington, England
@virginmedia what a terrible customer service experience
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Huey Morgan Gluten Freeman (@andypurbrick) reported from Walthamstow, England
@virginmedia How can I speak to someone in the UK to make a complaint? Worth noting I'm out of contract and can switch away from Virgin anytime I like
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Becs (@becstalumps) reported
@virginmedia The calls dropped when I was waiting to speak to someone 5 or 6 times. Connection keeps dropping. I finally spoke to someone yesterday who advised no faults. There's been issues today too. Pointless trying to find resolution when you're telling me theres no issue when there is!
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Sir Freddy Hicarus (@FreddyHicarus) reported
@jayrayner1 @virginmedia They ignored me when they were gonna charge me £40 more a month and I said I'd move to Sky. Then offered me £5 less per month the day before I was due to have Sky installed. They have no idea how to treat their customers.
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Oscar Biggs (@Chunkanator_) reported
@KinnonKinnon @virginmedia Yeah, it's ridiculous. I've done it once before, but now they wanted to charge me £60, so I called and was told "You're a loyal customer, so we'll drop it down by £19" THATS STILL 5 MORE THAN I WAS PAYING PREVIOUSLY FOR NO DIFFERENCE
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Jane Hawkes (@ladyjaney75) reported
@jayrayner1 @virginmedia You’re entitled to get what you signed up for and the service should be carried out with reasonable care and skill (CRA 2015) If you’re not getting that then they could be in breach of contract, defo seek discount on services until sorted.
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Dale Watts (@Extinguisherman) reported
@virginmedia Yes, even went through the ombudsman, from my own mistake o should of kept a log of outages and in which areas it was happening. I have done that for 7 weeks since, forwarded to o2 and was ignored!my local mast again reports ‘not working as it should’…….
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Linda459 (@Linda4591) reported
@virginmedia Mmm.....I think your company and my company need reconsidering. I've reported this issue numerous times & followed the advice provided...always to no avail. I've never been able to use my phone in Jersey...yet I can use it in other countries. I note others have the same issue
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Marc (@marcr2) reported
@virginmedia I’m still having intermittent broadband issues. It’s been 3-4 weeks. I’ve done everything advised online and on the automated calls. I can’t find an option to speak to a real person. I now want to leave @virginmedia because of this issue. Can I break my contract early?
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The Bostonian (@Bostonian7119) reported
@virginmedia Can someone please help me & get an engineer to come out to sort the problem?
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The Bostonian (@Bostonian7119) reported
@virginmedia I was able to make a call. Then after I ended the call. The same problem.
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Jack Whatley (@JackWhatley89) reported
@virginmedia been with you guys for five days now and have yet to have one of those days not be blighted by your terrible service. Does it get better or should I cancel now?