Virgin Media outages and service status in Enfield Town, England
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Full Outage Map
- Virgin Media generated 5 outage signals in the last 24 hours around Enfield Town, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 9, 12:28 PM GMT+1.
- Internet (57%)
- Wi-fi (20%)
- Total Blackout (10%)
- TV (8%)
- E-mail (5%)
The latest reports from users having issues in Enfield Town come from postal codes EN1 , N18 and N21 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Enfield Town, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Camden Town, Edgware, Enfield Town, Hoddesdon, Barnet, Harringay, Potters Bar, Waltham Forest, Elstree, Islington, Borehamwood, Waltham Cross, Hampstead, and South Woodford.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Internet | 17 minutes ago |
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Hackney
|
Wi-fi | 5 hours ago |
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Hackney
|
Internet | 16 hours ago |
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Hackney
|
Wi-fi | 16 hours ago |
|
Camden Town
|
Wi-fi | 18 hours ago |
|
Edgware
|
Internet | 2 days ago |
Nearby cities with recent reports
5 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia So maybe I have also a problem with my phone line! ******* now
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Helen Pinkers (@Barchetta66) reported from Camden Town, EnglandOur 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England@BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia please fix this issue. Recently not loading some emails over wifi saying it’s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.
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Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England@virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again
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Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England@virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼
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PAT WEBB (@nan2thou) reported from Enfield Lock, England@virginmedia There are always issues in this area. I would suggest that most the equipment needs replacing. But I won hold my breath
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Paul Lewis (@paulstevenlewis) reported from Islington, England@virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.
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PAT WEBB (@nan2thou) reported from Enfield Lock, EnglandWhen will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.
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Lusitano71 (@Lisboadolphin71) reported from Camden Town, England@virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, EnglandMore to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.
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Helen Reihill (@BBLn15) reported from Tottenham, England@virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?
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Crypto Ivan (@Ivan_D_Crypto) reported from Hackney, England@hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested
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foy (@stuart_foy) reported from Haringey, Englandlying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Furniss (@SteveFurni7742) reported@virginmedia Having spent 90 minutes awaiting a call at 8am without any response this morning & viewing your very poor chat bot service, i have to say your customer service is now the poorest ever from an existing customer of over 30 years. I will try again on sunday to resolve my issue
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Samina Masood (@Samina_masood3) reported@virginmedia This is the number that we have been calling since 02/5/26 which is a call centre in Pune India. And they are telling me that even with complete loss of service a technician can’t fix it until 12/05/26 we regret moving to Virgin Media!
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billy winter (@billywi56359173) reported@virginmedia too busy money grabbing working through bots instead of getting real people to support your customers with actual help, fed up of trying to explain to a robot what’s going on
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mec337 (@mec337) reported@virginmedia without doubt the worse customer service in the history of customer service.
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BaaBaa (@mumherts) reported@virginmedia what is going on with your customer support? Tried online Bot twice and got bounced out. Been on hold with telephone for 40 mins!!!!! Can someone answer the phone 😡 #virginmedia
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Edward.Dunford (@EdwardDunford) reportedTwo scam calls and still ok hold after an hour this morning. Great service @virginmedia
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Its Murphy (@murphyireland83) reported@virginmedia yo… why does everyone who works for you just lie their faces off? 2 days no internet engineer said someone would be out to pull a line within the hour.. 4 hours later no show, call customer service and the promised me a call back by 6pm. another lie, now sat on hold
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John Cameron (@bhoyjohn1888) reportedDear Lord. Virgin media. Crap. No one answers the phone.
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CombatPug (@9f46435cb75347b) reported@virginmedia My partner has been trying to contact your company via telephone for near 11hrs! Been on hold for over 3hrs at a time! Awful service we are experiencing contact me/us It is very important!
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Martin Murphy (@m32925132) reported@virginmedia I have emailed about my account asking for tv to be taken of for my internet usage to be changed no email no call and you take 200 from my account today shame on you horrible company shane on you!!!