Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Chigwell, London, Wembley, Camden Town, Poplar, Harringay, Fulham, City of Westminster, Hackney, Waltham Forest, Harlow, Ilford, Paddington and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Chigwell |
Wi-fi | |
| London |
TV | |
| London |
TV | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.
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raimundo vazquez
(@raimundo) reported
from
Tottenham, England
Hi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.
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Liam Smith
(@Liamsmith260493) reported
from
London, England
@virginmedia Our Wifi has been down since yesterday can you help please
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Sam Batty
(@sam_batty) reported
from
Islington, England
@virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus
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Patricio Simonetto
(@PatricioSimone2) reported
from
Tottenham, England
@virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!
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Patricio Simonetto
(@PatricioSimone2) reported
from
Tottenham, England
@virginmedia wifi doesn’t work. It’s impossible to get in touch with them in the phone. The worst internet service I have had…
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Faye Arikan
(@atomic_angel) reported
@virginmedia my wifi has been on & off for 3 days! I was told yesterday by one of your advisors that the fault would definitely be fixed by the end of the day. Yet here I am on the 3rd day having issues, unable to complete important documents! When will the FY37LX fault be fixed?
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John Greaves
(@twolags) reported
@AnnieSmithie @virginmedia Same here also EX4...been down all day, again.... Been using mobile data for work purposes all morning, but dont have a great deal left. Hoping this is resolved ASAP.
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Jon
(@jpl1976twit) reported
@virginmedia It says no faults and I've booked an engineer for Friday morning. Said that last time and I went through the booking process and then later refreshed saying area fault. The service has been really poor in the last month when very good before for years
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Mike Kaye
(@Kayemikey) reported
@virginmedialife @VirginMediaCorp waiting 8-9 months for @virginmedia to fix our low broadband speeds. After recurrent no shows, had the engineers out 2 days ago but only made things worse! Promised technician return next day .. no show .. usual will be 2-3 wks #fastercloser NOT!
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DILRAJ
(@dilrajsachdev) reported
@virginmedia @CarersUK Not sure if @virginmedia can see or not but most of the comments here are actually complaints and not happy customer or was customer. Anyhow they don't care as usual.
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haix (he/they)
(@broosheidexe) reported
virgin media && o2 merge and suddenly i have no signal at all. okay. don’t like that tbh.
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Jeanna Louise Skinner
(@JeannaLStars) reported
@virginmedia Thanks. Looks like there's an issue, due to be fixed by 4pm, fingers crossed.
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JenJC 💙 🇪🇺
(@JenfJC) reported
@virginmedia An engineer can come to my home on Friday afternoon, but THE WHOLE STREET IS DOWN
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David Scott 🏴 🐿️
(@d_scott84) reported
@virginmedia Quick question guys, If I were to call today to end my service, at what point would it be cut off
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Rhod 🏴
(@Rhodri_Field) reported
@virginmedia any chance of an update regarding the issues effecting the CF14 area in cardiff? Was supposed to be resolved by 11pm last night, then went to 10am today and now currently showing as 4pm.