Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1, N13 and N21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 12/15/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hampstead, London, Ilford, Enfield Town, City of Westminster, City of London, Hackney, Harringay, Paddington, Harlow, Islington, Ealing, Hammersmith, Dagenham and Poplar.

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City Problem Type Report Time
United KingdomHampstead E-mail
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomEnfield Town Internet

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • TheMrFlowers TheMrFlowers (@TheMrFlowers) reported from Camden Town, England

    @virginmedia You need to get better people in your ‘customer attentions’ department. Rudest arsehole just rang me.And you wonder why I’m ditching your awful service!!

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    @virginmedia Thank you I have already made a compliant about tosin. Awaiting your best customer services colleges to call me and convince me why I should remain with you. Where new customer get a better service then a loyal one.

  • fmasefield Fraser Masefield (@fmasefield) reported from Hammersmith, England

    @TobyBourke @virginmedia Oops. Service must have deteriorated since I left! 🤣 Get on BT Vision. You get Sky Sports Main Event, Eurosport, BT Sports package and can add on extra sky channels for far cheaper than Sky itself. On Now TV! 🤣

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.

  • NikHunt_ Nik Hunt (@NikHunt_) reported from Theydon Bois, England

    @virginmedia the last couple of weeks have been abysmal - packet loss and routing problems making my internet connection unusable. Now the TV is affected too. I had an engineer booked for Saturday but received a text saying visit cancelled as the issue was fixed. It’s not!

  • 55factory 55factory (@55factory) reported from Tottenham, England

    VIRGIN MEDIA are stealing money from accounts. Last week @virginmedia stole £150 from an account, they are now avoiding paying it back EVEN after accepting the mistake. They have gona as far as to just not take a call, never phone back and bypass the customer

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia Truly terrible customer service. Need to change my package, can’t do it online, long phone wait times & when I finally get through, so slow to get any info, then cut off. Think I’ll have to cancel & move elsewhere as it seems always to be this way with you. Hopeless!

  • ChelseaDogWalk Chelsea Dog Walker (@ChelseaDogWalk) reported from Kensington, England

    @virginmedia not working again

  • MSBaptiste55 Mark Baptiste, MBA (@MSBaptiste55) reported from Romford, England

    @Daily_Express WTF, they @virginmedia could have said that when I enquired some time ago today preferring for me to run around in circles. Absolutely Diabolical and Shambolic Service.

  • NoddyMaccy 👽Dean McFarlane👽 (@NoddyMaccy) reported from Romford, England

    It appears as though @virginmedia #VirginMobile is down. I can’t text or call anyone. 😒

  • Fozzie__ Andy Foster 🎣 (@Fozzie__) reported from Romford, England

    Anyone else in romford lost there internet with @virginmedia I have been on hold for 30min to be told it wont be back on till 10th dec, 2wks without internet this is just not good enough they won't let me cancel, staff have been rude, cant get a manager #fuming

  • cllrcharles Charles Kelly (@cllrcharles) reported from Borehamwood, England

    Speaking to a human being is impossible. You are taking around the loop and then they hang up on you. You have to listen to this infuriating patronising voice for 10 minutes before being cut off. @virginmedia @BritishTelecom @richardbranson #badcustomerservice #virgin

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Please fix @virginmedia in NW3 get pixelation on channels like C4 ...

  • bycandlelight27 BCL27 Design (@bycandlelight27) reported from Islington, England

    @virginmedia And yet after 2 days it's still not working.

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Think it’s time to move from @virginmedia to @NOWTV £80+ pm and pixelated terrestrial TV - just for TV, time to say goodbye - been a loyal customer - enough is enough and time to move

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    @virginmedia Maybe you should try and look after your existing customer before trying to get more customers. I’m leaving due to the better value for money sky are offering I will be saving well over £300 a year joint them. If only you offered me the new customer deal which you are doing£79

  • katie_b72 Katie Bolton (@katie_b72) reported from Islington, England

    @virginmedia I did call your customer services and I either got cut off or I was on hold for 50 minutes before I lost the will to live!

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Paddington, England

    @NoHxpe @virginmedia You can’t mean Virgin media there. I guess they’re consistent.... in providing a shoddy service!

  • jackwenman Jack (@jackwenman) reported from Ealing, England

    @virginmedia It’s wifi at home I never get more than 10-15mbps and in 12ft from the router with no devices in between.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Shirbanator Snowfox (@Shirbanator) reported

    @virginmedia My router is within days of dying. Your call centres are closed, your website logins are down. Can someone reply?

  • davegoodie David Goodfellow (@davegoodie) reported

    @virginmedia Stop saying sorry, it’s meaningless when you fail to act. Yes, your BOT didn’t understand anything & said I’d get a call back. Any danger of speaking to a human that isn’t working to a script & has the authorisation to listen to the call from Oct, realise the mistake & correct it

  • Ryshan_Rob Rob Taylor (@Ryshan_Rob) reported

    @virginmedia blueyonder emails down! #virginmedia

  • pugw5sh DirtyAirKills (@pugw5sh) reported

    Again @virginmedia WiFi down in Surbiton. I pay for 200MBS and what I get is at best the WiFi strength is up and down like a yo-yo, at worst nothing at all like this morning. Why would you choose Virgin Media at all ?

  • davegoodie David Goodfellow (@davegoodie) reported

    @virginmedia ARE YOU LISTENING TO ANYTHING I’VE SAID? We spent over an hour on the phone and exhausted all avenues with the rep who had zero authority to do anything, and then we were promised me a call back from a manager, that call back never happened.

  • lucygingers Lucy Ellis (@lucygingers) reported

    Worst customer service from @virginmedia. Shockingly bad

  • WearAttune Attune Womenswear (@WearAttune) reported

    @virginmedia #problem update. #complaint registered fortnight ago following 8 days without TV service. Still no response from #virginmedia despite usual round of calls and emails. Please advise.

  • pugw5sh DirtyAirKills (@pugw5sh) reported

    And even trying to check service status is impossible as your My VirginMedia site is down for maintenance

  • lahlah1964 Balanced (@lahlah1964) reported

    @virginmedia I give Virgin Media 24 hours to resolve the issue; if not D/D will be cancelled and I’m off to another provider.

  • themattblair Matt Blair twitch.tv/mattblairuk (@themattblair) reported

    @virginmedia I was sold my new service on the promise I would be sent the QuickStart setup so I could have broadband ready yesterday. At 8:39am I get a text to say I have to wait until Wednesday. We work from home. Internet is vital. You lot have screwed us over big time.