Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 01/22/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Harringay, London, City of Westminster, Romford, Newham, Hackney, Loughton, Enfield Town, Kensington, Camden Town, Hampstead, Poplar, Wembley, Harlow and Waltham Forest.

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City Problem Type Report Time
United KingdomHarringay Phone
United KingdomLondon Internet
United KingdomCity of Westminster Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRomford Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • Veganforever67 Vegan join the PCS Union (@Veganforever67) reported from London, England

    @virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done

  • paulnewbz Paul Newby (@paulnewbz) reported from Hoddesdon, England

    @virginmedia my router is showing a message saying update in progress. It’s been like this all day. Service status says the networks being updated but fix by 3pm. Is there a fix? I cannot log in to the router.

  • marco_dirosa Marco (@marco_dirosa) reported from Islington, England

    @virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?

  • MSROPER10 S (@MSROPER10) reported from London, England

    @cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.

  • haniehvidmar Hanieh Vidmar (@haniehvidmar) reported from Paddington, England

    @virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment

  • mit112112 Mit (@mit112112) reported from Brentford, England

    @virginmedia I can't believe the level of customer service on my recent calls with the retention team... offers that last minutes incorrect information being given endless waiting on hold with agents the list goes on.

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from City of London, England

    @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

  • Veganforever67 Vegan join the PCS Union (@Veganforever67) reported from London, England

    @virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault

  • angelstorm13 Ella A Cutler (@angelstorm13) reported from Hatfield, England

    Urgh! And once again #virginmedia is down. No Internet, WiFi, broadband etc. They raise their bills to above inflation and still the same crappy service. @virginmedia

  • SkyFlier6981 GeorgieCox (@SkyFlier6981) reported from Brentford, England

    @CalvinMoorley @virginmedia This is typical of them did the same when my internet down mid teaching due to their engineer!

  • PIPPAaM Pippa Moss (@PIPPAaM) reported from London, England

    @virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.

  • FrankUgboro Frankie (@FrankUgboro) reported from Tottenham, England

    @virginmedia down in my areas for up to 4 +hours now. At the very least you could send an email to inform your customers of this outage.

  • SkyFlier6981 GeorgieCox (@SkyFlier6981) reported from Brentford, England

    @MdxDavidRing @virginmedia Thinking to cancel mine! Services is awful! The engineer caused the problem that was mid teaching one

  • PIPPAaM Pippa Moss (@PIPPAaM) reported from London, England

    @virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN

  • DearleRobert Robert Dearle (@DearleRobert) reported from Harlow, England

    @virginmedia It was def.used within time scale. She just said it's not working after we tried to scan twice amd she tried typing in then numbers so both ways..she didn't know why and told me to contact 02 but that's why she gave me the receipt.

  • DearleRobert Robert Dearle (@DearleRobert) reported from Harlow, England

    @_CaffeNero_ Want help with 02 priority app as a virgin media customer. App says to call 02..they told me to call virgin? Who can help. Failed me in Nero today.

  • thelegoguard LegoGuard .... Ian (@thelegoguard) reported from Camden Town, England

    @virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...

  • savvaschristo Sav.............. (@savvaschristo) reported from Hoddesdon, England

    @virginmedia your company has the worst custermer service that I have ever had in my life. Spent nearly 2 hours on the phone today being cut off and transfered and now on whatsup since 4.15pm until now still waiting to be dealt with. VIRGIN YOU ARE COMPLETE JOKE OF A COMPANY.

  • DearleRobert Robert Dearle (@DearleRobert) reported from Harlow, England

    @virginmedia Ok thanks. No I've used it for a long time. I use cafe nero every week for a free coffee. So I know how it all works. The app tells us to call 02 for help. But they just tell me I should not use it if not an 02 customer.

  • DEDNaive Debbs Durston (@DEDNaive) reported from Enfield Lock, England

    @virginmedia Congratulations on improving my service..AND making it worse!! Mind you seeing all the complaining tweets, I should not be surprised. #BetterConnected or not!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sammie202010 Sammie Taylor (@sammie202010) reported

    @virginmedia How far do I have to go to get someone to ring me over the service you are not providing? Take you to court????

  • FionaJuby Fiona Juby (@FionaJuby) reported

    @virginmedia do you have anyone working in your call centres? Hung on for 40 mins yesterday & then was cut off 😡 and today 35 mins. Website and email keeps telling me to call you to chat about options ….. Been a customer for 25 yrs - not great 😡 pls advise

  • TheJDFella JD (@TheJDFella) reported

    Virgin Media Mobile wait time 30 minutes in Ireland. Terrible service #virginmedia @VirginMediaIE

  • VasylSlobodyan Vasyl Slobodyan (@VasylSlobodyan) reported

    @virginmedia Not seen a response. Is it common for virgin media support to drop calls during transfer and not to redial? I have no idea what to do now. support is useless in sorting out my problem... what is the correct escalation process?

  • msiagirl Pey (@msiagirl) reported

    @virginmedia wow, I am trying to cancel my account but I can see from Twitter that this might be problematic! It looks like you need a deep overhaul of customer services. I can be patient but if you charge me extra and force me to give you extra notice I won't be happy.

  • pxzpazpxz p a z (@pxzpazpxz) reported

    @Slugslime2 @virginmedia lol I signed up for that one as a new customer and their website forced a worse one on me, now I can’t change it or cancel it

  • Fraser_Cumming Fraser ******* (@Fraser_Cumming) reported

    @virginmedia Can someone help please? I've just signed up for virgin media at my new property but I received a email says the last owner still has an account there. I've tried calling but I can't get through because I don't have my account number yet or a landline.

  • Julia10371 julia Richman (@Julia10371) reported

    @virginmedia I am going to. I am about to ring again and cancel my contract. As they still have not rung me as promised yesterday and was fobbed off again

  • cook_moss Nicola Cook-Moss (@cook_moss) reported

    @virginmedia No ! No problems in area would like management to call me please

  • Armour_DS Armour Garden Design. (@Armour_DS) reported

    @The_RHS Yes, having issues with your site, but strangely, only when on Virgin media Internet