Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Romford, London, Barnet, Ilford, Hackney, Hoddesdon, Harringay, City of London, Hampstead, Fulham, Greater London, City of Westminster, Poplar, Harlow and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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amanda
(@amanda11350524) reported
from
Ilford, England
@virginmedia Having spent from 9.30am to 2pm on the phone yesterday to virgin media and asking for my complaint to be resolved and escalated having been put through to every different department…… complaint manager not available!!…. Call again exasperation!
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Yes, we’ve all reported it and service update says fix by 4pm today. Thanks.
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia I sent you the screengrab, it says “your mailbox is not available at the moment”. Can you confirm what the issue is with your mail server?
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Shar 💙 #IStandWithUkraine
(@sharlewis58) reported
from
Hackney, England
@virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@LPNevin @virginmedia I have the same problem, lost access to my email account
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Zahida
(@zkhussain) reported
from
City of London, England
@virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.
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Little_Missy2. MA. History🐝🏴🇪🇺🌹
(@Missy_Ports) reported
from
Barnet, England
@SilentMugger @virginmedia Richard. don't bother. I've had various Internet providers and virgin is the worst. I've been without Internet for 23 hours and counting now and still can't get hold of anyone to help. I can't do my job and they appear to have issues all over the UK.
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Duarte Mendonça
(@DuarteMendonca) reported
from
Hammersmith, England
@virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?
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Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
cont/- Every 2/3 hours you say that it is going to be fixed within three or four hours. It has not. We could not give a **** about £8 compensation per day. You are costing us thousands of pounds in lost revenue for those of us working from home. More @virginhelp @virginmedia
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Little_Missy2. MA. History🐝🏴🇪🇺🌹
(@Missy_Ports) reported
from
Barnet, England
@SilentMugger @virginmedia Yes I'm shocked too, didn't think it would be this long & they best fix it as I can't work and I'm using all my mobile data to try and contact them. Really bad service.
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Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
@virginmedia Your bland response is no different to the info being said on your website. Rather than tell everyone that the fix will be ready in a few hours (as you have done for the past three days), why not tell us what the problem is and stop giving us false hopes. Your response please.
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Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
@virginmedia As I have already told you-the service checker simply, and probably purposely, give us a fixed time of 4/5 hours after any time you look at it. In short virgin are just “moving goal posts“. Why are you unable to tell 100s of your subscribers what the problem is. Is it laziness?
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Katie Fowler
(@SpiritAngels5) reported
from
Stapleford Abbotts, England
@virginmedia how come when you want to cancel your subscription, after 2 days calling you, no reply, yet if I want to join virgin you answer within 2 rings. Now in a WhatsApp chat, since 3pm and still nobody has replied, but been passed from pillar to post! #frustrating
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Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
Cont… @virginhelp @virginmedia What can be so difficult that a COMPETENT team of engineers can’t fix in these days. The fact is we believe that virgin are a team of incompetents and the time has come for us all to leave Virgin. You are a disgrace.
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Little_Missy2. MA. History🐝🏴🇪🇺🌹
(@Missy_Ports) reported
from
Barnet, England
@SilentMugger @virginmedia It's been over 24 hours now and I've now been told it will be 10am tomorrow. I'm in North London, not in the wilderness. Its shocking that there's no Internet in the city. Maybe there service is getting worse.
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VM
(@BowTieMendoza) reported
from
Kensington, England
@Queen__Leiaa @virginmedia did this me 5x , sch install in Feb now saying end of July, each time with text night before and reply chat never worked, I even got 2 differ answers on the same day, engineer said no one home then told engineer never came to work
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David Cantwell 🇬🇧🏴🎸🏐
(@davewcantwell) reported
from
Walthamstow, England
Anybody else's @virginmedia #V6 box been down for the last week? The old #Tivo box is still working in another room
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YingHuiThe
(@YingHuiThe) reported
from
Paddington, England
@simonlevans @virginmedia You seem to have an inordinate amount of trouble. ZEN agree supposed to be good. I'm with BT , no trouble.
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char
(@charkellyalex) reported
from
Barnet, England
@Off21_t Ngl I never had to worry before but I cancelled my BT sport on my virgin media and I was panicking trying to find a stream
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Handmade by Tinni
(@ByTinni) reported
from
Ilford, England
@virginmedia Yes. Off course. No help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Kehoe
(@Helenhelen48) reported
@virginmedia My bill is incorrect as you have not put my discount on and I want to cancel but every time I call your representative cuts me off
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Kathryn
(@Kathryn_126) reported
@virginmedia Following visit from @virginmedia to fix TiVo box due to constantly breaking up…TiVo box not able to play Netflix, Prime, Disney and keeps crashing! Another long & painful call needed to report another fault.
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TheMekon_Venus (C₃)
(@TheMekon_Venus) reported
@virginmedia Your tweets say I’m wrong about the wait for an engineer. This seems to be all about telling people how great virgin media are when there is a serious issue. If someone can genuinely help.. great. If not.. it’s wasting our time, and makes things worse.
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Tessier-Ashpool 🇨🇭🇯🇲💻🛰️🇪🇹🇯🇵
(@FvdE) reported
@virginmedia Sounds like a 'you' problem, not a 'me' problem if I'm honest. I don't want this stuff in my house, I tried to arrange another option, but you refused to communicate, so now its a matter of necessity. Out it goes. Thanks for the threats, but I'll happily see Virgin in court.
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Lorna Ellis
(@lornaxellis) reported
@ShaunPlatt @virginmedia It's a long wait and emoyees make no sense or resolve of the issue. @virginmedia still take the payments
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k u r t
(@user50306697) reported
@virginmedia been trying to cancel my contract for 2 days, your what'sapp chat feature is useless and your number never answers? And you wonder why people leave.
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Lorna Ellis
(@lornaxellis) reported
@Lennon068 God help if you need to contact @virginmedia. Shocking communication from emIl, call centre and engineers
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Tessier-Ashpool 🇨🇭🇯🇲💻🛰️🇪🇹🇯🇵
(@FvdE) reported
@virginmedia No thank you. I've already specified my preferred solution at this stage. It'll be on the pavement by your cable terminal. DD cancelled as of.....NOW!
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Lisa Coulam
(@LisaCoulam) reported
@O2 Ok, thanks for that, I think an over zealous virgin media customer service agent is more confused, or lying 🤔🤔
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Sophia Ghonim
(@Sophiaghonim) reported
@virginmedia But your team have checked the modem about 7 times already. They say it’s to do with an outage, which is supposedly fixed. But isn’t…