Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: St Albans, Hackney, London, City of London, Paddington, Hammersmith, Harrow, Tower Hamlets, Islington, City of Westminster, Camden Town, Ilford, Newham, Wembley and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Wi-fi | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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dj bosher
(@djbosher) reported
from
Kensington, England
Wifi fail incoming, **** you virgin media
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Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
@virginmedia I reported this over 24 hours ago, after doing your test I have an appointment for Saturday!!!! That’s not a good service, please come back with a better solution
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia still waiting for my call back re my complaint C-291120591. It is ridiculous one has to wait so long for a phone call, it’s not I require an engineer to attend!!! Is this your example of customer service? Joke
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johngriffiths7
(@johngriffiths7) reported
from
Hoddesdon, England
@virginmedia Service calls from a wifi router which is misbehaving. It isn’t clear to me that the operators are actually changing the record to prevent further calls. The number called is 01992#411972# but I have been called multiple times from 0161, 01582 and 01494 numbers. College IT told
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Foss
(@fackjossey) reported
from
Camden Town, England
@virginmedia our cable doesn’t fit as it should (we were told an easy installation and just the box is required), and my partner is getting no response from anyone to help...? Just moved into a new flat with no wifi now so not ideal
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting
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Brian Ging
(@brianging) reported
from
Ealing, England
@virginmedia I've called 4-5 times. The only time I get though is when I select the option to upgrade my services 🤔 Strangely not at home to people wanting to cancel.
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Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
No #Virginbroadband in #Edgware @InsideEdgware #HA8 anyone else having a problem? @virginmedia
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia Thanks couldn't help and I have stopped waiting. All I wanted to was change my password as I had forgotten it 🙄😕😔
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Alex Lewis
(@alewis2106) reported
from
London, England
@virginmedia Thank you for your reply. We had a technician out over 5 weeks ago to check the landline. He told us the cable in the road was damaged and it would take 10 days to fix. That was nearly 6 weeks ago and we have heard nothing since and can’t get through to your customer services.
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!
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Asad Moghal
(@AsadMoghal) reported
from
Kensington, England
Why does @virginmedia have the worst customer service - the chatbot won’t work, the telephone service disconnects straight away - why bother with the service?
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Danny Clark
(@PaxtonDan515) reported
from
Enfield Lock, England
@virginmedia your process for cancelling a contract is awful... no doubt telling your operators to keep hanging up. Wankers
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Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
@virginmedia any idea how long the broadband is going to be down?
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Why am I seeing this message @virginmedia when trying to watch the football on my iPad? I have watched it many times on this device now I am seeing this message .... PLEASE HELP!
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Alex Lewis
(@alewis2106) reported
from
London, England
@virginmedia Engineer booked for Tuesday. I spoke to Ezra on your team who was brilliant in fairness. Very apologetic about the level of service and now looks like we need planning permission to dig up the road to fix the cable.🥴 Thanks for your responses and happy new year!
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@GrantHarvey10 Need help installing. Just got sent virgin media ones. But says ones gets connected to hub. Which I get and then the other plugged in the same room? Which i don’t get.
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Alex Lewis
(@alewis2106) reported
from
London, England
Does anyone know of a service worse than @virginmedia? Our home phone went down 5 weeks ago and we were promised an engineer in 10 days, yet still no one has come. I have tried ringing the customer help number a number of times but after about 1 hour 15 mins it rings off. Help!
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Fede Amati
(@FedeAmati) reported
from
Loughton, England
Yo @virginmedia I’m trying to report a data breach as a customer of yours whose details were taken and I cannot get through for love nor money. Where is your #customerservice please thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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roy duffy
(@swanfeet) reported
@virginmedia Just had 2nd engineer out today internet fixed he left and guess what now no service again called help line to be told I have to wate 24 hours after waiting 2 years omfg
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paul
(@paul63384494) reported
@virginmedia 5 call again explain all the issues I’ve had to your customer service to be asked and I quote “so what’s your actual problem” seriously ??????
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roy duffy
(@swanfeet) reported
@virginmedia Just had another engineer out cut some cable off reinstalled the box Internet was working while he was here he left within 10 minutes my Internet has gone again so I call help line to be told They can’t do anything for 24 hours
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Craigy 🏳️🌈🐧
(@craigy_xo) reported
@virginmedia There aren't any. It's got progressively worse. It doesn't even cover the whole house, when your routers used to have more range. As soon as the first 6 months are up, it slows down and you call to try to sell boosters. It's all about money, always.
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roy duffy
(@swanfeet) reported
@virginmedia Yes lol it starts fine but then The service starts to die out gradually until I have nothing left and no service
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dc
(@cngd79) reported
@virginmedia what’s going on with your service in DA9. Latency in last 7 days has ranged from 15.1ms to 270ms. Very unreliable latency.
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maria batson 💙
(@mariabatson) reported
@virginmedia is there a problem with TV and broadband in the LE2 area please 🤔🤔
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AVD | TWHNeo3466
(@TWH_Neo_3466) reported
Ok so my 85 yr old Mother's house phone is not working... 35 minutes trying to get thru to @Virgin @virginmedia to sort it out.. they are sending someone out on TUESDAY!!!!! If you think this is good enough well done... My family have been with @Virgin for years and years
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Wayne
(@waynedaniell) reported
@virginmedia tv and broadband outage in the west london area and your website won’t register me for updates to service. Can someone advise how much longer this is goi g to be?
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James
(@JHowell1985) reported
@virginmedia I’m out at the moment but I think this is just a problem with Virgin TV Go