Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Islington, Hackney, Poplar, Muswell Hill, Barnet, Harringay, Chingford, Paddington, City of London, Camden Town, Waltham Forest, Newham and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Islington |
Internet | |
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| Poplar |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Antje Southern
(@noneybean) reported
from
Islington, England
@Devylonely @virginmedia Try and cancel if you can. Read through the review on Twitter. People can’t get through to cancel. Get another small provider who have a real phone number to call and people who can help you.
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A
(@amhldg) reported
from
Romford, England
@virginmedia Upgraded my broadband package to TV & Broadband this morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia @garysmartin Your service isn’t even worth half the money you charge
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Chris S
(@CMS200) reported
from
London, England
@virginmedia Not very helpful. If your company can’t fix the issue, why would the community be able to? Spent another hour on the phone again today, again being told I will get a call back in 45 mins. It didn’t happen. Still no email!
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Anyone thinking about using Virgin Media read all the negative feedback first. This company does not deliver the speeds it promises and worse the services are disrupted and unstable. Impossible to get through to customer services and impossible to cancel.
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia This outage has been going on a month. I sincerely don’t hold out any hope it will be fixed by 3 today but let’s see shall we?
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia what is happening with the internet? I am on work calls and it annoying when the internet goes down. #internetdown
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Y A Z F A I Z
(@FaizYaz) reported
from
Camden Town, England
It for me and SURPRISE SURPRISE she was able do it no problem. I just kept refusing to be put on hold. Initially she muted me and probably wanted me to hang up but I stayed on the call. IM FINALLY FREE from Virgin and will happily never use their service again 💯👋🏼 #virginmedia
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
@virginmedia 6 months worth of internet issues
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Antje Southern
(@noneybean) reported
from
Islington, England
@suzy1978 @virginmedia Let me tell you, leaving is made impossible by Virgin. I tried every Avenue and had to cancel my direct debit as a last resort
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Lino.. Oh. 💙
(@linopolis) reported
from
Brentford, England
What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia I recommend to anyone never to consider taking out a Virgin Contract. Be careful to read other customers reviews. Once you sign up there is no way to leave again. You’ll be holding in the waiting queue until the end of your life.
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Sunny Deo
(@sunnydeo) reported
from
Enfield Lock, England
@virginmedia you have one hour to respond with a solution. 5 - hours spent on call centres 3 - failed outdoor pre-installations. 2 - failed indoor wifi installations. 1st - time customer. This how you treat customers? No solution today, fine, I’ll go with @skytv
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Camden Town, England
@virginmedia worst internet provide and customer service ever!!! You’re honestly the absolute worst. We’re told that due to the useless internet for weeks on end, we could leave without fees. And now that we call to cancel you want to charge us?!?! Pathetic
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Mark Phillips 💙
(@Mark_Phillips66) reported
from
Camden Town, England
@TitaLulah @virginmedia They’re very poor - in service. They must be rolling in cash though.
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia @prtmunro Communication with bots? Automated systems? I tried all. My landline still not working. And no one got back to me. Your customer service policy comes close to fraud
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Annie Lou
(@AnnieLouLDN) reported
from
Tottenham, England
@virginmedia Spoke to someone in customer service and hopefully your IT dept will resolve the app issues .... but you still haven’t replied to this tweet AND my internet connection is atrocious. So glad I’m teaching online .... not 😩😠
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Still no reply from any of your online contacts - unacceptable customer service
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Mark Phillips 💙
(@Mark_Phillips66) reported
from
Camden Town, England
Yet more #virginmedia problems in NW5 - every day this week @virginmedia
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia That is a lie and your as should be reported. If your wifi works it early gets up to the speed that you charge me for. You also fail to mention that you slow down speeds when everyone is watching. So many disappointments when the wheel start spinning
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Kanes
(@HalVIII) reported
@virginmedia very frustrated - incomplete installation, inconsistent broadband, no response to complaint of 7/4 and now charged £300 more for leaving (due to house move) than you told us on the phone. So glad that I won’t have anything to do with you any more.
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AHus10
(@a_hus10) reported
@virginmedia absolute fuming! Full week and still no internet. My kids are home schooling and haven’t been able to log on. Rang 5 times and still no solution #robbery #customerexperience
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mlowe68
(@mlowe68) reported
@virginmedia I spoke to your colleague on Saturday (26/6) who couldn't fix this but stayed is get a call the same day from someone in IT. I never got that call. Now I get a text - as below - and as expected the link doesn't work. I still can't view my 4 mobile numbers on my account.
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Tim Landeg
(@TimLandeg) reported
@virginmedia I have been on the phone for 40 minutes today, yet again, and after speaking with 2 more CSRs, still no resolution on where my TV box is. Its like Virgin Media is a new start-up, with 2 people working them.
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Wal
(@CallMeWal) reported
@virginmedia The number was 0800 408 9340. They sounded like genuine VM call centre staff, the same scripted conversation I've had many times over the years of being a loyal customer. Just once I'd like to actually be rewarded rather than have to play the "I'm thinking of leaving game"
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Evans
(@Evans90) reported
@virginmedia Yeah I used that. The TV one doesn’t work just says page not found. The internet one had me in a continuous loop of checking cables until your site updated saying there was an issue.
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andrew
(@andrewfcooper) reported
@virginmedia I’ve done that, hopefully someone gets back to me quickly. It really looks awful.
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Drilon
(@drilon_mecuku) reported
@virginmedia @virginmedia customer service over the phone said ETA is 3pm latest but that is not much help as the service stopped working at 11am and until 3pm most of my work day is gone.
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Zack Ambrose
(@Ambrozack) reported
Rang @virginmedia. Intermittent connection wired&wireless. Advised the lady of sync loss on network status. "Can you change you wireless settings on the router please?". What has that got to do with loss of sync m'dear? "Can I put you on hold please?". Engineer coming Wednesday..
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Taste Swansea & West Wales Food Magazine
(@Taste_Swansea) reported
@zoeharcombe It was never good before COVID but now it's worse & COVID is merely an excuse. I spent 56 minutes getting through to BT (the largest telecoms company in Britain!). A telecoms company that can't answer the phone! Mind you marginally better than Virgin Media! 1hr 15 mins!