Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, London, Hackney, Newham, Hammersmith, Wembley, Waltham Forest, Ealing, City of London, Paddington, Barnet, Harlow, Hampstead, City of Westminster and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.
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Z
(@PrivArsenalFtbl) reported
from
Tottenham, England
I give up with @virginmedia, I just renewed my contract as well **** you pieces of shits
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Mustakim.
(@Mustxkim) reported
from
Brentford, England
@virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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XxSousaxX
(@sousax_x) reported
from
Broxbourne District, England
@Sabrina62517017 @virginmedia Yes i have same issue in EN8 absolutely nothing
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty
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Drew Salisbury
(@DrewSalisbury5) reported
from
Barnet, England
[1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?
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Dipak
(@dip2ooo) reported
from
Harrow Weald, England
@Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area
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Jane Lees
(@janeylees) reported
from
Enfield Lock, England
@virginmedia struggling to understand in these days of modern technology why you cant text customers when you know broadband is down in their area & at least give them a heads up #CustomerService #customerexperience
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
@virginmedia Stop calling me then hanging up. That’s rude.
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!
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Matrim Red Hand
(@tripodmatt) reported
from
Islington, England
@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
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Vincenzo Rampulla
(@vmrampulla) reported
from
Poplar, England
@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
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Russ Nightlife
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal Puri
(@vispuri) reported
@virginmedia i pay for a 200+ Mb broadband package but only receive 15-20 .Been on the phone several times and the best solution i have been offered by customer care is to pay extra to get a booster to get the service i should already be getting - please do something! @Ofcom
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Nathan Curtis
(@NathanCurtis15) reported
@virginmedia And to put the cherry on top not one single person on your customer service team can tell me what's going on. Will be leaving when contract is up
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Matt
(@MattX1971) reported
@virginmedia I’ve reset that hub about 20 times. The problem is not fixed and hasn’t been for over 13 hours.
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Anne Irfan
(@anne_irfan) reported
@virginmedia our internet was down all of yesterday and again today. No reply when we call. What are you doing to fix this?
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Ryan
(@Reqzifys) reported
@virginmedia I’ve had your internet for a month now and it’s been fine, but the last 2 days my connection has been awful. I’m supposed to be on the M100 bundle, I’m updating a game on my console and it’s not even running 1mb/ps, the console is not the issue as I’ve tried multiple
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paul greenwood
(@paulgreenwood5) reported
@virginmedia are you having a laugh the email has been down for 2 and a half days i have missed out on an interview and probably more because of it so i wont be able to pay my bill eventually,nah you just sit back and have a cup of tea,this comment by you is being copied to Ombudsman
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Martine Robins
(@martinerobins65) reported
@Steve_Garner @virginmedia This is the problem I currently have - no email for 3 days - rang 150 twice who were no help so how can I get it fixed? Need to access for documents that need to be processed today!?!?
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Steve Garner
(@Steve_Garner) reported
@virginmedia It has stopped again :( Nothing changed my end - what is going on ? Still no way of checking service status, really frustrating.
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Concerned #CANZUK 🇬🇧🇳🇿🇨🇦🇦🇺
(@READY2MIX) reported
@virginmedia internet service not working in basildon
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Estadios de España
(@estadios_Spain) reported
Hey @virginmedia Bitterly disappointed (once again) with your lack of action in relation to the problems with my 90 year old Mother’s phone line. A line that is linked to her personal alarm. Look at your records & see just how often her line fails. Next week isn't good enough.