Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 12/11/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Islington, Hackney, Poplar, Muswell Hill, Barnet, Harringay, Chingford, Paddington, City of London, Camden Town, Waltham Forest, Newham and St Albans.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomIslington Internet
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomPoplar Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @Devylonely @virginmedia Try and cancel if you can. Read through the review on Twitter. People can’t get through to cancel. Get another small provider who have a real phone number to call and people who can help you.

  • amhldg A (@amhldg) reported from Romford, England

    @virginmedia Upgraded my broadband package to TV & Broadband this morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia @garysmartin Your service isn’t even worth half the money you charge

  • CMS200 Chris S (@CMS200) reported from London, England

    @virginmedia Not very helpful. If your company can’t fix the issue, why would the community be able to? Spent another hour on the phone again today, again being told I will get a call back in 45 mins. It didn’t happen. Still no email!

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Anyone thinking about using Virgin Media read all the negative feedback first. This company does not deliver the speeds it promises and worse the services are disrupted and unstable. Impossible to get through to customer services and impossible to cancel.

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia This outage has been going on a month. I sincerely don’t hold out any hope it will be fixed by 3 today but let’s see shall we?

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia what is happening with the internet? I am on work calls and it annoying when the internet goes down. #internetdown

  • FaizYaz Y A Z F A I Z (@FaizYaz) reported from Camden Town, England

    It for me and SURPRISE SURPRISE she was able do it no problem. I just kept refusing to be put on hold. Initially she muted me and probably wanted me to hang up but I stayed on the call. IM FINALLY FREE from Virgin and will happily never use their service again 💯👋🏼 #virginmedia

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    @virginmedia 6 months worth of internet issues

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @suzy1978 @virginmedia Let me tell you, leaving is made impossible by Virgin. I tried every Avenue and had to cancel my direct debit as a last resort

  • linopolis Lino.. Oh. 💙 (@linopolis) reported from Brentford, England

    What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia I recommend to anyone never to consider taking out a Virgin Contract. Be careful to read other customers reviews. Once you sign up there is no way to leave again. You’ll be holding in the waiting queue until the end of your life.

  • sunnydeo Sunny Deo (@sunnydeo) reported from Enfield Lock, England

    @virginmedia you have one hour to respond with a solution. 5 - hours spent on call centres 3 - failed outdoor pre-installations. 2 - failed indoor wifi installations. 1st - time customer. This how you treat customers? No solution today, fine, I’ll go with @skytv

  • AgneseRovati Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Camden Town, England

    @virginmedia worst internet provide and customer service ever!!! You’re honestly the absolute worst. We’re told that due to the useless internet for weeks on end, we could leave without fees. And now that we call to cancel you want to charge us?!?! Pathetic

  • Mark_Phillips66 Mark Phillips 💙 (@Mark_Phillips66) reported from Camden Town, England

    @TitaLulah @virginmedia They’re very poor - in service. They must be rolling in cash though.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia @prtmunro Communication with bots? Automated systems? I tried all. My landline still not working. And no one got back to me. Your customer service policy comes close to fraud

  • AnnieLouLDN Annie Lou (@AnnieLouLDN) reported from Tottenham, England

    @virginmedia Spoke to someone in customer service and hopefully your IT dept will resolve the app issues .... but you still haven’t replied to this tweet AND my internet connection is atrocious. So glad I’m teaching online .... not 😩😠

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Still no reply from any of your online contacts - unacceptable customer service

  • Mark_Phillips66 Mark Phillips 💙 (@Mark_Phillips66) reported from Camden Town, England

    Yet more #virginmedia problems in NW5 - every day this week @virginmedia

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia That is a lie and your as should be reported. If your wifi works it early gets up to the speed that you charge me for. You also fail to mention that you slow down speeds when everyone is watching. So many disappointments when the wheel start spinning

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HalVIII John Kanes (@HalVIII) reported

    @virginmedia very frustrated - incomplete installation, inconsistent broadband, no response to complaint of 7/4 and now charged £300 more for leaving (due to house move) than you told us on the phone. So glad that I won’t have anything to do with you any more.

  • a_hus10 AHus10 (@a_hus10) reported

    @virginmedia absolute fuming! Full week and still no internet. My kids are home schooling and haven’t been able to log on. Rang 5 times and still no solution #robbery #customerexperience

  • mlowe68 mlowe68 (@mlowe68) reported

    @virginmedia I spoke to your colleague on Saturday (26/6) who couldn't fix this but stayed is get a call the same day from someone in IT. I never got that call. Now I get a text - as below - and as expected the link doesn't work. I still can't view my 4 mobile numbers on my account.

  • TimLandeg Tim Landeg (@TimLandeg) reported

    @virginmedia I have been on the phone for 40 minutes today, yet again, and after speaking with 2 more CSRs, still no resolution on where my TV box is. Its like Virgin Media is a new start-up, with 2 people working them.

  • CallMeWal Wal (@CallMeWal) reported

    @virginmedia The number was 0800 408 9340. They sounded like genuine VM call centre staff, the same scripted conversation I've had many times over the years of being a loyal customer. Just once I'd like to actually be rewarded rather than have to play the "I'm thinking of leaving game"

  • Evans90 Evans (@Evans90) reported

    @virginmedia Yeah I used that. The TV one doesn’t work just says page not found. The internet one had me in a continuous loop of checking cables until your site updated saying there was an issue.

  • andrewfcooper andrew (@andrewfcooper) reported

    @virginmedia I’ve done that, hopefully someone gets back to me quickly. It really looks awful.

  • drilon_mecuku Drilon (@drilon_mecuku) reported

    @virginmedia @virginmedia customer service over the phone said ETA is 3pm latest but that is not much help as the service stopped working at 11am and until 3pm most of my work day is gone.

  • Ambrozack Zack Ambrose (@Ambrozack) reported

    Rang @virginmedia. Intermittent connection wired&wireless. Advised the lady of sync loss on network status. "Can you change you wireless settings on the router please?". What has that got to do with loss of sync m'dear? "Can I put you on hold please?". Engineer coming Wednesday..

  • Taste_Swansea Taste Swansea & West Wales Food Magazine (@Taste_Swansea) reported

    @zoeharcombe It was never good before COVID but now it's worse & COVID is merely an excuse. I spent 56 minutes getting through to BT (the largest telecoms company in Britain!). A telecoms company that can't answer the phone! Mind you marginally better than Virgin Media! 1hr 15 mins!