Virgin Media outages and service status in Enfield Town, England

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Harringay, Waltham Cross, Barnet, Islington, Enfield Town, Camden Town, Woodford Green, Chigwell, Waltham Forest, Borehamwood, Buckhurst Hill, Elstree, and Potters Bar.

City	Problem Type	Report Time
Hackney	Internet	6 hours ago
Harringay	Total Blackout	8 hours ago
Hackney	Internet	15 hours ago
Harringay	Internet	18 hours ago
Waltham Cross	Total Blackout	19 hours ago
Barnet	Wi-fi	24 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  Helen Reihill (@BBLn15) reported 1 minute ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Emma Churcher-Holt (@emmalouchu) reported 2 minutes ago from Camden Town, England

  @BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.

• 
  Graeme Puttock (@GraemePuttock) reported 6 minutes ago from Enfield Lock, England

  @virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?

• 
  Maz 💙 (@marionmurray13) reported 6 minutes ago from Enfield Lock, England

  @virginmedia You choose NOW to bring down my services 😡😡😡😡

• 
  Paul Lewis (@paulstevenlewis) reported 7 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

• 
  marco salamone (@marcones87) reported 7 minutes ago from Haringey, England

  @virginmedia n22 London still down… this is unacceptable at least 3 times per week..

• 
  Steven Kraan (@drawing_daily) reported 8 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 9 minutes ago from Camden, England

  @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

• 
  Mariachiara (@mariesnotcool) reported 10 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Helen Reihill (@BBLn15) reported 12 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Lloyd Child (@islingtonlloyd) reported 25 minutes ago from Islington, England

  Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

• 
  Helen Reihill (@BBLn15) reported 33 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  Emma Churcher-Holt (@emmalouchu) reported 34 minutes ago from Camden Town, England

  @virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.

• 
  Mira Burton (@MiraBur44156853) reported 43 minutes ago from Tottenham, England

  @virginmedia It went down about 45mins ago again and came back about 20mins later.

• 
  Helen Reihill (@BBLn15) reported 45 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  Lusitano71 (@Lisboadolphin71) reported 47 minutes ago from Camden Town, England

  @virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!

• 
  Maz 💙 (@marionmurray13) reported 49 minutes ago from Enfield Lock, England

  @virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 52 minutes ago from Broxbourne District, England

  @BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.

• 
  raimundo vazquez (@raimundo) reported 58 minutes ago from Tottenham, England

  Hi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service

• 
  PAT WEBB (@nan2thou) reported 59 minutes ago from Enfield Lock, England

  @virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Hulse (@paulpresenteruk) reported 5 minutes ago

  Dear @virginmedia I upgraded my package last night to add TV yet I wish to cancel this change due to the price for existing customers which is nearly double to what a new customer would get… I have tried to contact through various methods to cancel.

• 
  Lee Harris (@LeeHarris) reported 8 minutes ago

  Hey @virginmedia, my internet has been down since 6pm yesterday and you still haven't managed to fix it. FFS! SORT IT OUT!

• 
  Stephen Maddock (@stephenm68) reported 10 minutes ago

  Day 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom

• 
  Dave Rutt (@DaveRutt2) reported 10 minutes ago

  @virginmedia can you help your call centres are useless!!! My sister has moved house as she and her husband are divorced and she has no contact with him. The ac is in his name , but she pays for it. All she wants is the ac to be in her name .. why is this so hard to do 🤬 ?

• 
  Marina Robb (@MarinaRobb) reported 13 minutes ago

  @MelJanie @virginmedia Tellingly, the engineer who eventually came out (I'd already cancelled the service) said they still had to fit the back up line as they'd been fined £28 million by the regulator. Appalling customer service though.

• 
  Bev Terry 🏆🏆🏆🏆🏆🏆 (@Bev2810) reported 15 minutes ago

  @virginmedia you don’t bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 20 minutes ago

  @MartinXTweets @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  a staunch advocate of things (@fahadiiae) reported 22 minutes ago

  @Johnty14 @virginmedia That’s why i never walk out the front door, sends a signal to the burglars that im not in. Best to rappel down a garden side upstairs window

• 
  stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported 22 minutes ago

  @LeilaniDowding @EE No idea Leilani. My elderly mother in law had issues last month with her virgin media line. It was down for 4 days, luckily she only lives around the corner.

• 
  Damian Hastie (@DamianHastie) reported 24 minutes ago

  @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!