Virgin Media outages and service status in Enfield Town, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 7 outage signals in the last 24 hours around Enfield Town, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 29, 4:29 PM GMT+1.
- Internet (65%)
- Wi-fi (20%)
- Total Blackout (9%)
- E-mail (2%)
- TV (2%)
- Phone (2%)
The latest reports from users having issues in Enfield Town come from postal codes EN1 , N21 and N9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Enfield Town, England
The most recent Virgin Media outage reports came from the following cities: Harringay, Hackney, Woodford Green, Enfield Town, Chigwell, Waltham Forest, Waltham Cross, Islington, Barnet, Borehamwood, Buckhurst Hill, Elstree, Potters Bar, and Walthamstow.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay
|
Total Blackout | 5 hours ago |
|
Hackney
|
Total Blackout | 5 hours ago |
|
Hackney
|
Internet | 9 hours ago |
|
Woodford Green
|
Internet | 14 hours ago |
|
Enfield Town
|
Total Blackout | 15 hours ago |
|
Hackney
|
Internet | 16 hours ago |
Nearby cities with recent reports
21 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England@BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.
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Maz 💙 (@marionmurray13) reported from Enfield Lock, England@virginmedia Was fixed to discuss how I put a complaint in for compensation but guess what ?? I received no call.
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandOops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandNope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
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Stewart Daniels (@Editmonster) reported from Walthamstow, England@virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen
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Geoff Neale (@g_neale) reported from Camden Town, England@premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England@virginmedia No I have not and at no stage has any one or any virgin media Web site indicated to do so I have as stated spent hrs on the phone talking to yr people about the problem and now you suggest this I am totally fed up ringing VIRGIN MEDIA and constantly going over the same things.
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.
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Helen Reihill (@BBLn15) reported from Tottenham, England@virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?
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Mira Burton (@MiraBur44156853) reported from Tottenham, England@virginmedia It went down about 45mins ago again and came back about 20mins later.
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Helen Pinkers (@Barchetta66) reported from Islington, England@virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.
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Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England@virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2
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Maz 💙 (@marionmurray13) reported from Enfield Lock, England@virginmedia what’s the point of paying for services from you that you frequently FAIL to provide 😡😡 How do I get my money back for days you owe me??
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PAT WEBB (@nan2thou) reported from Enfield Lock, EnglandWhen will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.
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Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike B (@BonesE78) reportedIm sick to death of your Internet dropping out EVERY DAMN DAY!!! Heres my number (check your DMs),can someone phone me ASAP to discuss compensation and termination of my contract!!! @virginmedia
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Eyezwideopen (@Eyezwideopen3) reportedDO NOT SIGN UP FOR THIS COMPANY, WORST COMPANY EVER. WILL CHANGE THINGS ON UR ACCOUNT WITHOUT CONSENT AND THEN ADD LATE FEES @virginmedia
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Expanse Consulting Ltd (@ExpanseCon) reported@ulickdcox @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.
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karl heaney (@karlheaney1978) reportedInternet down and no information!!! North Ayrshire @virginmedia
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Dom Fitches (@DomFitches) reported@virginmedia incredibly poor customer service. Recently purchased a wifi router which has broken and isn't working and the earliest you can send someone out is Wednesday? To then have a customer service agent try and sell me a "priority" booking service for Monday is appalling.
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Sean Austin 316 (@seanaustin1985) reported@Johnty14 @virginmedia I worked for VM as a tech and I wasnt one of them but it was common practice by some rltwchs to feather knock so they could put the job off and blame the customer for not being in..
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Darren (Dazza) (@scouse9000) reported@CheekyVic @virginmedia Yes I would totally agree with that! I had to get in touch with one of the directors to sort my account out! She waved the massive bill if I dropped my complaint!! We had closed the account 5 months before that! Shocking customer service!!
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Seph (@sephiroth17181) reported@wrighty1707 @virginmedia the company is a complete joke, i was paying £56 a month for 1gig and the last 2 months were atrocious for connection the best they could do was send patronising emails saying it was my issue, so i switched to EE 1.6gig for £35 a month with unlimited mobile data to boot
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Paul Hulse (@paulpresenteruk) reportedDear @virginmedia I upgraded my package last night to add TV yet I wish to cancel this change due to the price for existing customers which is nearly double to what a new customer would get… I have tried to contact through various methods to cancel.
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Chris Fox (@chriscfox) reportedHey @virginmedia given that your website is full of broken and circular links making it impossible to do anything, and your chat service just fails, how do I actually talk to someone?