Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 01/24/2026 03:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Greater London, Hackney, London, City of Westminster, Poplar, Harlow, Chingford, Harringay, Romford, Newham, Loughton, Enfield Town, Kensington, Camden Town and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomGreater London Wi-fi
United KingdomHackney Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • SCcrowther Simon Crowther (@SCcrowther) reported from Camden Town, England

    @plonkymiff @virginmedia I had the same issue and they were just as ridiculous

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia I can speculate… your engineers not fixing the issue, probably because they’re spread too thinly, probably because of cost-cutting initiatives to please shareholders. Just speculating.

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers

  • Moonchester999 our kid (@Moonchester999) reported from Islington, England

    @virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse

  • N16Breda N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England

    @virginmedia Hi RP - this is just my daily howl of frustration. Over 12 hours now spent on phone & VM Help Forum. Latest resolution date 24/9 😐

  • EmmaBurnell_ Emma Burnell (@EmmaBurnell_) reported from Walthamstow, England

    Dear @virginmedia this really isn’t the day for my Internet to go down. Sort it out. NOW.

  • N16Breda N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England

    @virginmedia Yep. And they can't fix it. 24/9 resolution target came from VM rep on Forum...

  • clarkyinjury Alan Clarke (@clarkyinjury) reported from Broxbourne District, England

    @virginmedia do we know when TV services will be restored in the EN10 area? Your automated message just says ASAP but it’s been down since last Thursday? 😔

  • kathrynahedrick Kathryn Bowers (@kathrynahedrick) reported from Ilford, England

    @virginmedia are you able to tell if there's an issue in E18 please? Broadband has dropped but there's nothing on the service status page yet.

  • ninepine Mike Fuller (@ninepine) reported from Ilford, England

    @virginmedia OK, so tell the truth. First you say "We're carrying out essential works in your area..Sorry for any possible disruptions on the day." Now it's "we'll be carrying out essential works...which could interrupt your services." What services will be down for how long??

  • fujimotomitsuya Mitsuya Fujimoto (@fujimotomitsuya) reported from Tottenham, England

    @virginmedia She offered to send an engineer. I could not provide any available dates for next few weeks because of my work commitment so I suggested that I would be in touch when I know I have some time available. She said then she would have to close the complaint log.

  • charlieegan3 Charlie Egan (@charlieegan3) reported from Islington, England

    @virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?

  • N16Breda N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England

    @ontvnow @virginmedia I had webchat w customer service adviser this morning @ontvnow who confirmed my email account was locked - but said the forms he normally uses to unlock accounts were not working so has passed the issue on to next line support....😐

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!

  • RogerHighfield Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?

  • XtopherCalvert Christopher Calvert (he/him) (@XtopherCalvert) reported from Tottenham, England

    @virginmedia How do I speak to anyone? The phone menu just sends me round in circles. The link I’ve been given over text tells me there are no issues. My wifi hasn’t worked properly for 2 days or at all for the past hour. Can someone call me?

  • MZRAJIB M&R (@MZRAJIB) reported from Poplar, England

    Just honest advice please never us @virginmedia #virginmediadown 😡😡

  • FatherFantaskis Dave Taskis (@FatherFantaskis) reported from Romford, England

    Hey @virginmedia when will you be upgrading the #VirginMediaConnect App to be compatible with your #Hub4 routers ? They’ve been out at least a year now and I can no longer manage my network through the app.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Amylja Amy James (@Amylja) reported

    @virginmedia According to your website, your phone lines are open until 8pm on a Saturday but when I call it says you are closed? Our WiFi is down and your website is unhelpful. Seems odd that you would be shut at 6pm on a Saturday, don't you usually outsource your call centres?

  • xLewisThompsonx Lewis (@xLewisThompsonx) reported

    @virginmedia I keep trying to contact you via live chat and you keep disconnecting me causing me to explain everything again and again, please give me an email I can start a chain on or allow me to DM you on here as I'm not dealing with this terrible customer service anymore.

  • IamLittleDorrit Maben Hartley (@IamLittleDorrit) reported

    @virginmedia @BulkPaint @ Virgin Media My TV has been off since Tuesday. Your website says it will be back by Monday, 6 days later! What kind of service is this??

  • Lauperak Yana Helena 🇧🇻🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Lauperak) reported

    @virginmedia This has taken all day and I'm still upset and not impressed with customer service. In the end someone did pick up and attempted to help us. Engineer is coming on Tuesday... so without WiFi until next week. It's a disaster but at least someone tried to help.

  • antmillar antmillar (@antmillar) reported

    @virginmedia I tried calling the phone line, I was on hold and then was told "we can't answer your call today please call back tomorrow". Come on, sort your customer service out please.

  • deanbegley1 Dean 🏳️‍🌈🇪🇺 #GTTO #FBPE (@deanbegley1) reported

    @virginmedia is utter garbage. Whatever you do, don't switch to them! Several engineers later, still the same. They use to be good, not anymore. (Cue the generic, let's look like we're really helpful reply on here response)

  • birdofmanywords Loulie (@birdofmanywords) reported

    @virginmedia No resolution: I was promised a call within 2 hours at 1.30pm. Have not heard back.

  • Veronic35709033 Veronica (@Veronic35709033) reported

    @virginmedia Done this all afternoon no one answers after taking the options for assistance - terrible service. Tried the msg service and spent 2 hours on the browser waiting for the next assistant to be available.

  • Muh_Bil Muhammad Bilal (@Muh_Bil) reported

    @virginmedia Hi, unfortunately I am unable to call those local UK numbers from RSA. Surely, there have to be other means to cancel a contract?

  • TajuddinImran Imran Tajuddin (@TajuddinImran) reported

    @virginmedia you are the **** test for customer service. In all history. Even counting those before telephones.