Virgin Media Outage Report in Enfield Town, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Enfield Town come from postal codes EN1, N21 and N18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, Harlow, Wembley, Woodford Green, Ilford, Dagenham, Enfield Town, Waltham Forest, City of Westminster, Paddington, Newham, Stratford and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow |
TV | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
||
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
-
enough is enough
(@monkchips) reported
from
Hackney, England
@virginmedia Aha just did the postcode check and it says you're hoping to have a fix by tomorrow. Do you have any more information please? We were hoping to have a family viewing of Hamilton today. Bit obviously you've got issues you're working on
-
G O O D M U S E
(@GoodMuseApp) reported
from
Tottenham, England
Some of us are trying to work from home because bloody @virginmedia is down...again!!! #virginmediadown #virginmedia
-
JPU Records
(@JPUrecords) reported
from
Enfield Lock, England
@Demieliana @alec_zetter @MondoDan @MOsman1977 @Bajan_Mark @virginmedia In EN3 and spoke to someone on the phone who said there wasn’t a problem but there clearly is. Can barely browse the internet!
-
Salih Karakis
(@SalKarakis) reported
from
Enfield Lock, England
@virginmedia can you please sort the connection problems! Why do we pay money for something that’s not working properly
-
james dunn
(@jdunnlondon) reported
from
Ealing, England
@virginmedia And it’s down again! @virginmedia this keeps happening
-
reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia my internet it’s not working this morning, again!. It keeps happening very frequently and when it works it’s very slow! I can’t reach your site ether. Postcode W11
-
Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@JustMeBeingMe4 @virginmedia He was for the many not the few and what's more Black People joined Labour because they could feel his sincerity. Now Keir begging us not to leave because he kneeled one day and called us a moment the next. Corbyn never needed a focus group and 72 hours to know right from wrong.
-
alison homewood
(@alisonwonder2) reported
from
Ealing, England
@VMSolutions_ I emailed you 3 weeks ago to get a broadband upgrade (as you would not take phone calls). I now have a letter from Customer Resolutions asking me to call, and the phone number provided “is not supporting voice calls”. @virginmedia is SO USELESS. PM me!!!!
-
Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia Day 4 since your engineer came round and attempted to reconnect a second box and wiped out an entire TV channel connection. He never came back despite his promises, the manager he said would call never called.... I have spent many more hours reconfirming multiple ...
-
Mads Banda
(@MadsRB21) reported
from
Ealing, England
@virginmedia what’s actually wrong with your advisors twice this morning I’ve spent over 25mins on the phone and for your advisors to hang up on customers and think that’s not going frustrate customers when you can’t train them accordingly!
-
Athletics Statto
(@athleticresults) reported
from
Enfield Lock, England
@SimpkinsIan @virginmedia Yes got the same problem no internet or very intermittant says no known fault but tech people seem to think there probably is a fault in the area but..... try disconnected a connection and phone again tomorrow if it’s no better, im working from home and can’t do my job!!
-
Mark Pickering
(@mp14mp) reported
from
Islington, England
@virginmedia are just as bad. I’ll be having my umpteenth call today to try and resolve issues that have been going on for 18months...it’ll take an hour, it will go nowhere.
-
Athletics Statto
(@athleticresults) reported
from
Enfield Lock, England
@virginmedia Anyone know the world record for launching a virgin hub as it will be happening very soon!! Had a technican booked tomorrow told my fault wasnt me they cancelled tech my connection is still crap #virginmediadown and now cant get boosters working
-
Jenny Illmann
(@JennyIllmann) reported
from
London, England
@virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?
-
Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@JustMeBeingMe4 @virginmedia #virginmedia are trash at the moment. They're customer service is non existent.
-
Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@JustMeBeingMe4 @virginmedia Glad I'm furloughed, if I was working from home I'd be screwed. Their network hasn't gone back to normal since the national outage last week. Obviously something is down and can't be repaired. They're text conversation customer service covers up the fact they're partially reopen.
-
Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been engaged with your SMS 'responder' for nearly 24-hours now and have got nowhere. The engineer who came and destroyed our connection is now not responding to any messages at all. The manager he promised would call me has never called.
-
Faux pas queen
(@bookless) reported
from
Enfield Lock, England
@virginmedia we are paying a very high fee for not having broadband. It’s 4 days now and people like me who rely on the internet for work should get some compensation. Having to work hooked to my phone’s hotspot while paying for a service that is not provided. Not happy.
-
enough is enough
(@monkchips) reported
from
Hackney, England
@virginmedia Hello. Hope you're well. We seem to be having problems accessing the internet in Hackney and I just wondered if you had any updates on whether it's a general outage or not. Any help much appreciated thanks.
-
Alexander Samuels
(@alexsam_89) reported
from
Borehamwood, England
Having mega internet problems today with @virginmedia... helpppp
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Wilson Hill
(@34002salisbury) reported
@virginmedia Hi there We've just lost all internet services in RG21. Checked the status via the hub and the message is either no RF signal or access denied. Happened out of the blue and no sign of any local outage
-
The Churchill
(@Churchill0782) reported
@virginmedia Was with @BT 5 years and didn't have 1 issue with connection etc. Only left to save money seeing as though everyone is being screwed over with their gas/elec bills and now I've got a sub standard service!
-
James Tanner
(@james_a_tanner) reported
@virginmedia Plus whatever online / remote checks are being done, they're not picking anything up. Apparently no problems, so what am I supposed to do if no one works after 7pm but that's when the issues need testing and inspecting!?
-
morris179
(@SamPurser) reported
@virginmedia 6 weeks later and same issues, internet dropping out multiple times per day. Please fix this
-
Steve
(@Lapsed1Pacifist) reported
@virginmedia You may get this, you may not because my internet continues to be awful, its been months now. Poor to non existent comms about a product i pay for. Evaluating options.
-
Wilson Hill
(@34002salisbury) reported
@virginmedia Oh now it's updated with a local issue 🙄
-
Jayne
(@CoJayne) reported
@virginmedia So I have to go through everything again for a 7th time? I will do this, but if it is not resolved on this final call, i will be complaining. You keep calling me a loyal customer for being with you for years. It’s about time Virgin!
-
luce 🌻
(@lucyrobinsx) reported
@virginmedia Hi, I’m having an issue accessing my email and resetting my password. Can you help me please?
-
Rakhi Bassi
(@rakhi2009) reported
@virginmedia the worst customer service I have ever received, highly unprofessional. No one taking any responsibility for resolving complaints & complaints marked as resolved without any comms to the customer!!
-
Shauna Thompson🖤
(@Shaunanicole25) reported
@virginmedia hi there’s no issues in my area, however my box gets extremely hot and i believe it may be a broken box, however this is unreliable for me as i work from home part time and need to have stable internet.