Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 12/18/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Hammersmith, London, Brentford, Harlow, City of London, Poplar, City of Westminster, Harringay, Hackney, Wembley, Stanmore, Hampstead, Dagenham and Waltham Cross.

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City Problem Type Report Time
United KingdomIlford Internet
United KingdomIlford Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomBrentford Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • marionmurray13 Maz 💙 (@marionmurray13) reported from Enfield Lock, England

    @virginmedia You choose NOW to bring down my services 😡😡😡😡

  • marionmurray13 Maz 💙 (@marionmurray13) reported from Enfield Lock, England

    @virginmedia This is the standard service received from you if you have a fault!

  • itsstheasianone Dukè 🇩🇪🇱🇰 (@itsstheasianone) reported from Harrow Weald, England

    anyone else’s virgin media down?

  • Fatty_Koo91 Bhaven Dusara (@Fatty_Koo91) reported from Harrow Weald, England

    How can it be called Virgin Media when it goes down so much??? #VirginMediaDown

  • Lisboadolphin71 Lusitano71 (@Lisboadolphin71) reported from Camden Town, England

    @virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!

  • scuttyoftheyard Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @virginmedia And now the service checker doesn't seem to be working either....

  • Mrspdyer Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.

  • appariciojunior AJ (@appariciojunior) reported from East Ham, England

    Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

  • marionmurray13 Maz 💙 (@marionmurray13) reported from Enfield Lock, England

    @virginmedia what’s the point of paying for services from you that you frequently FAIL to provide 😡😡 How do I get my money back for days you owe me??

  • mihaialaci Mitzy (@mihaialaci) reported from Poplar, England

    @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.

  • Mrspdyer Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.

  • UrbanEdgeCapit1 Urban Edge Capital (@UrbanEdgeCapit1) reported from Brentford, England

    @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

  • emmalouchu Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.

  • michaelsamuels4 SA Punk (@michaelsamuels4) reported from Hackney, England

    @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

  • scuttyoftheyard Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @virginmedia Seems like the whole area is down. Normally you warn me if works are planned, but not this time.

  • marionmurray13 Maz 💙 (@marionmurray13) reported from Enfield Lock, England

    @virginmedia Was fixed to discuss how I put a complaint in for compensation but guess what ?? I received no call.

  • marionmurray13 Maz 💙 (@marionmurray13) reported from Enfield Lock, England

    @virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault

  • muloongo Muloongo Muchelemba (@muloongo) reported from Kensington, England

    @virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia

  • SandraS80775853 Mary (@SandraS80775853) reported from London, England

    @virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Lootle1701 Laura Holland (@Lootle1701) reported

    @SkyFootball Unless your a @virginmedia customer. @skyuk you charge us full price yet don’t supply a full service!

  • YorkshirePundit YorkshirePundit (@YorkshirePundit) reported

    @leekennedy23 @virginmedia No at a hotel. But I think they have the pub contract. Would that cause issues?

  • ArleneCasey Dr Arlene Casey (@ArleneCasey) reported

    @virginmedia 1hour to get connected to someone, 30 mins to get ‘please stay on chat Im taking my 30 min lunch break’ then another hour for me to explain what jitter on a line is. Not the finest customer service!

  • quosby Quosby (@quosby) reported

    @virginmedia Why is the red button not working tonight for the football?????

  • jamkurry mark jury (@jamkurry) reported

    @virginmedia sort out your customer service

  • TheDavy01 D.Mckearney☘ (@TheDavy01) reported

    @virginmedia Every virgin customer tonight can't receive the red button games....

  • cbrisefer colin brisefer (@cbrisefer) reported

    @virginmedia @virginhelp Its with the executive team. Awaiting a call from one of the senior managers. Been told not to cancel the DD because it will affect my credit file. Also wont let me return to my sim only package so i have to pay fro a handset that i never received

  • TheDavy01 D.Mckearney☘ (@TheDavy01) reported

    @virginmedia Still nothing! Reboted box! Paying big money for sky sports! Contract issues here...

  • McQueenwalls McQueen-Walls (@McQueenwalls) reported

    @virginmedia I could use my lunch hour or after 5pm would be better this will give you more time to have a look and come up with a fair resolution

  • pinkypalace Mark Pink (@pinkypalace) reported

    @virginmedia my volume on ch 104 has gone. Been like it since Monday- is there a problem? All other channels OK!!