Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Hammersmith, Harlow, Dagenham, Chigwell, Wembley, Camden Town, Poplar, Harringay, Fulham, City of Westminster, Waltham Forest, Ilford and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| Hammersmith |
TV | |
| Harlow |
TV |
Community Discussion
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Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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TF
(@thegaffaa) reported
from
Ilford, England
@justinw03816934 @virginmedia Held on for 33 minutes to be told they need to transfer me to another person. They are just leading their customers on. @virginmedia are awful...
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Martín Pane 🐦
(@martinTayx) reported
from
Camden Town, England
@Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈
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Mr P
(@adrian_pennelli) reported
from
Hackney, England
Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare
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Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
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Nico Macdonald
(@Nico_Macdonald) reported
from
Poplar, England
@virginmedia Thank you. I'm way beyond reviewing your site for tech support (which is limited) and have cancelled my account. I asked Virgin Media to take some responsibility for 5 months of problems by not charging us for the 30 day cancellation period but they wouldn't even consider this.
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Parents have had ongoing issues with their internet from @virginmedia for last 6yrs! Had NO internet all over Christmas, new router received still not working. Told due to the size of their house. Now being told have to pay another 30 days for something that doesn’t work
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Heather Bower
(@Hebsie) reported
from
Camden Town, England
@johnnyjimbob @LeftieK13 @RLong_Bailey Repairs still come under the heading of infrastructure, also upgrades. Don’t really care who owns Virgin media now, the point was excess profits go to shareholders, not to improving service. I remember when post office, rail and energy all nationalised. Not a crazy ****** system.
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia @KalaHamilton18 It's still down..
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia send text after text saying service restored. Lies, not true. Since Christmas service has been abysmal.
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Patrick Barrett
(@Patrick60425645) reported
from
London, England
@virginmedia Yes, fix the navigation, have serious look at you chat app, as in the Name chat, is not what your application does, you using AI/ word recognition and you still list the reply as Agent. Having spent 10 min on your site. No thanks Virgin.
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Dan Rawle
(@rawle_dan) reported
from
Ilford, England
@virginmedia It says no known issues...
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Matt White
(@mattwhiteski) reported
from
Tottenham, England
@virginmedia 2 weeks with no internet. Four phone calls (one hour each). Three engineer visits cancelled. I even tried calling you BEFORE today's engineer visit to try to stop you cancelling it but no luck. Please help. Nobody on the number you provide is able to do so.
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TF
(@thegaffaa) reported
from
Ilford, England
Don't get @virginmedia broadband. Its pants and continually down. Been on hold now for 33 minutes... #terrible
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Steve Farrell
(@stevefarrell16) reported
from
Poplar, England
Hi @virginmedia - your team turned up on Monday, couldn’t do the job so said they would be back today; 2pm and still no sign having been promised “we’ll be done by 3”. Really unacceptable & no help.
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Jill T food safety
(@jill_jtc) reported
from
Sawbridgeworth, England
@virginmedia Damn, you don’t work in the area I am moving to...... shame
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia I only use wifi and that's bad.
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Brenda Franco
(@joybrenda) reported
from
Stratford, England
@virginmedia , how can some One be removed from your mailing list, as they keep getting mail shots, but have no wish to be a virgin cus tomer, and find these letters irritating. Thanking you In anticipation of your help in this matter.
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Mr Havoc techie Voiding warranties since 1990
(@HavocTechie) reported
from
Loughton, England
@virginmedia 241 High Rd, Loughton IG10 1AD. If your team are doing anything why is there never a update or any chasing on these cabinets. As a Virgin media customer if I phone your auto system it gives a ref and no way to check
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TF
(@thegaffaa) reported
from
Ilford, England
@KalaHamilton18 @virginmedia They are a really bad company all round.
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Sarah
(@eatsruns) reported
from
Tottenham, England
@Virgin_Victoria @virginmedia Hi @virginmedia, please help. I pay a premium for my internet to have faster internet than your competitors offer. If I can't get that then I'll go elsewhere for much cheaper
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Bell
(@mightymarkuk) reported
@virginmedia I have a problem that you can solve now but won't because its not on "offer". I know someone who made a simple call and got the hub4, no upgrade, £35 delivered. It seems to matter who you speak to at Virgin. Going to cancel anyway. VM loses a customer & £1200 p/a for a router
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Khatija Bodi
(@bodi_khatija) reported
@MelanieBlakeUK @virginmedia I had the exact.samr issue. Took me almost 3 months to sort out. Constant transferring, cutting me off and never got called back after being promised. I put out my concerns on twitter and all they did was apologise. Didn't even offer a webchat. The most appalling service ever
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Mark Bell
(@mightymarkuk) reported
@virginmedia I already did. Why do you think I'm venting on social media so other people know just a what bad, two teir service VM offers. 👎
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DJ Brian Hudson⭐️⭐️
(@djbrianhudson) reported
@virginmedia I'm sorry, but I'm not buying that!! Why set up a new channel for the #EuropaLeagueFinal and #ChampionsLeagueFinal whilst also giving the option to record if its being taken down after 48hrs?? You guys have ruined my memories of an Great night
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Sarah Jolley ♔
(@sarahmariex) reported
@O2 @virginmedia I’ve been an o2 customer for 14 years and never had an issue. I was a virgin customer for 3 years and had no end of problems. I just got shot of virgin and now this 😢 I really hope this doesn’t effect o2 customers and the fab customer service you provide because virgin is awful!
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sarah
(@sarahp0698) reported
@virginmedia Hi thanks for your reply no what I meant was I get really good service with o2 at Sherwood Forest but virgin service is non-existent, now you’re working in tandem with o2 does that mean that the virgin service at Sherwood will be actually able to ring them and it works?
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Mark Bell
(@mightymarkuk) reported
Just called @virginmedia to get a hub4 coz having terrible wifi, NHS worker working from home. Told I can't coz its only for 1gig customers. Yet I know people using it without upgrading. Double standards. Now I'm going to cancel my entire contract just coz they refuse to help
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erpheath
(@erpheath) reported
@virginmedia Been trying to sort it on the phone for an hour now, been hung up on twice. No one seems to be able to solve this. Called over 30 times, wifi not working since April 3. #60daysdisconnected #ofcom
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MARK KIRK
(@kirkycando) reported
@virginmedia Ended my contract(due to constant disconnection issues for 6 months)😳 ,was in credit £31 on final bill (you charge in advance) still not got my refund 😠.
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Destroyerofpizza(Chris)
(@sabbath2930) reported
@virginmedia Omg you people are literally robots I’ve said multiple times it’s not just my WiFi my neighbours have always had problems with virgin you also get thousands of complaints each day stop acting like it’s just 1 of your customers having problems you fraudsters