Virgin Media Outage Report in Enfield Town, Greater London, England

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Dagenham, London, Poplar, Ilford, City of London, Hackney, Hammersmith, Wembley, Camden Town, Barking, City of Westminster, Newham, Enfield Town, Westminster Abbey, and Brent.

City	Problem Type	Report Time
Dagenham	Wi-fi	1 hour ago
London	Internet	2 hours ago
London	Internet	2 hours ago
London	Phone	6 hours ago
London	Internet	7 hours ago
Poplar	Internet	10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  Declan (@walshi01) reported 4 minutes ago from Ealing, England

  @virginmedia Well - what a surprise. No contact after 48hrs which I believe is part of your resolution criteria. Don’t know how else I can move a complaint through this process when I am ignored!!! A court letter will no doubt wake someone up there 😊👏👏🤭

• 
  David Madelin (@pintofbeer) reported 5 minutes ago from Hammersmith, England

  @virginmedia At some-point in Dec I try cancelling contract through online chat => computer says no, you must phone up. Ugh. I don't understand why, but fine... 29th Dec -my move out date- I phone up to cancel, 25 minutes later apparently it's done. (...to be continued)

• 
  Declan (@walshi01) reported 7 minutes ago from Ealing, England

  @virginmedia My escalation is the the British Court and Justice system. Fed up with all this shit. Just shows levels of competence and CRM interactions.

• 
  Declan (@walshi01) reported 8 minutes ago from Ealing, England

  @virginmedia If you cannot call me in this instance, then fine. I will go to court as I have the detail, lack of service, a signed tech report stating local equipment not fit for purpose, no calls received on landline for 2 years coz it didn’t work! LL £16.99 x 24=407.76 I was fair. V weren’t

• 
  Ashella (@AshellaRoshania) reported 10 minutes ago from Loughton, England

  So @virginmedia tech team have ruined my Internet connection and ended up causing 2 hour delay and missed deadline for me today. Then, they've claimed they can't fix it, yet tired to charge money to try to fix it. If they're going to put you through to the "gadget team", beware -

• 
  Gary 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧Here for the cricket. (@garythunt) reported 15 minutes ago from Islington, England

  Dear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout

• 
  Declan (@walshi01) reported 17 minutes ago from Ealing, England

  @virginmedia I have completed your online form to extend this complaint before I apply to SCC. Let’s hope we hear from Virgin today. If not, I have tried and wouldn’t be surprised if I am not contacted because my account is closed as of Nov 18.

• 
  Suresh halai (@sureshhalai) reported 23 minutes ago from Ilford, England

  @virginmedia another problem with internet again, can’t watch Netflix on a Saturday night, this is not good, never get virgin media, absolute rubbish

• 
  Paul Fleming (@MrPJFleming) reported 27 minutes ago from Hackney, England

  @virginmedia That is totally inconsistent with what your customer service team told me. I think you are behaving disgracefully

• 
  Paul Fleming (@MrPJFleming) reported 34 minutes ago from Hackney, England

  Truly @virginmedia must have the worst customer service. Still hassling me for something they came in person to collect yesterday! #seriouslyhopeless #canttrustaword

• 
  Declan (@walshi01) reported 35 minutes ago from Ealing, England

  @virginmedia Spoke before Xmas, contract ended in Oct 18. Although apparently I didn’t cancel! Hence more frustration

• 
  Richard Pile (@DrRichardPile) reported 44 minutes ago from St Albans, England

  After 72 hours without functioning WiFi/broadband (have given up explaining the difference to my bemused family) , normal service is resumed. It’s been tough. We had to actually watch whatever was on live TV. Dreadful. Big thanks to @bt_uk for sorting out @virginmedia mess

• 
  Ashella (@AshellaRoshania) reported 44 minutes ago from Loughton, England

  So @virginmedia tech team have ruined my Internet connection and ended up causing 2 hour delay and missed deadline for me today. Then, they've claimed they can't fix it, yet tired to charge money to try to fix it. If they're going to put you through to the "gadget team", beware -

• 
  Lauren Scott-Berry (@Lauren_Sberry) reported 46 minutes ago from London, England

  @virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help

• 
  Sarah Leveridge (@sarahleveridge) reported 47 minutes ago from Paddington, England

  @virginmedia why oh why do I get charged so much more as an exiting customer to renew with you ! Also been trying to pay line rental all day but your systems are down 50 mins at least wasted

• 
  David Madelin (@pintofbeer) reported 47 minutes ago from Hammersmith, England

  @virginmedia I grumble, why, why, why is it so hard for the online people to do anything. You are after all an online company. He feels my pain but all he can offer is for someone to call me back the next day. I never get the call.

• 
  Paul Fleming (@MrPJFleming) reported 48 minutes ago from Hackney, England

  @virginmedia After 15 years as a customer you have been dreadful towards me as an ex customer. Aggressive. Dishonest. Disingenuous. Deceitful even

• 
  Harry Norton (@mrharrynorton) reported 53 minutes ago from Tottenham, England

  Back in London and my 4G is shit again. @virginmedia

• 
  Kyle Simon Fair (@KyleFair1985) reported 54 minutes ago from Romford, England

  @SkyUK sort your help line out! ‘Calls are taking longer to answer, you may be waiting up to 10 minutes. Currently it’s 18 minutes 7 seconds on hold. Pay over £119 a month for a service I ain’t getting. @BT @virginmedia might be getting a new customer soon!

• 
  Paul Fleming (@MrPJFleming) reported 57 minutes ago from Hackney, England

  @virginmedia You are such an unprofessional company in my experience. I am not your customer but you owe me money from overcharging and refuse to pay me back.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LOC OPS (@loc_ops) reported 3 minutes ago

  @virginmedia Router reboot “resolved” the problem although I didn’t get a chance to confirm there actually was an issue. Can routers be manually rebooted from your end on demand?

• 
  Amr Gawish (@agawish) reported 3 minutes ago

  @virginmedia I have an account number and an area code, and have a phone password and everything. You can and you are able to track down all of this. Otherwise the service wouldn't have been able to eventually install, would it?

• 
  AmyLeigh (@Amy_LeighC) reported 3 minutes ago

  @virginmedia EVERY time I want to use the internet to watch TV at the moment it won’t connect, it’s the room next door, why is our connection so poor!!

• 
  Dee Deakin (@DeakinDee) reported 4 minutes ago

  Why are @virginmedia incapable of answering the phone to discuss our account! The only number we can get through to are the faults dept in South Africa. Don’t offer call backs, absolute joke. Very unhappy customer 😡😡

• 
  🇪🇺🇬🇧Fat Male Model 🇺🇦🇺🇦#FBPE #Rejoin (@fatmalemodel) reported 6 minutes ago

  Never ever EVER use @virginmedia They are utterly ******* useless, they ****** up my order as a new customer, so I‘ve got a new broadband provider asap but their ineptness means I still have no internet despite successfully leaving those shitgibbons within 14 days of non-service

• 
  Paul Jukes A874036 (@UnicornRunning) reported 8 minutes ago

  @virginmedia Re: Step 3 - when I said I was not happy with the offer over the phone I was not given the opportunity to escalate this to either a manager or senior manager. Your customer service policies are not being followed.

• 
  PM (@philmck74) reported 9 minutes ago

  @virginmedia hi , my tv remote is damaged and not working. I have tried to order a new one through the website/app but message appears saying ‘oops the page your looking for isn’t there’ and so cannot order a new one. Can you help? Thanks

• 
  Paul Jukes A874036 (@UnicornRunning) reported 10 minutes ago

  @virginmedia Well, seeing as Step 3 wasn't followed through, we don't have much choice. I'll also cite the other phantom calls issues on your customer forums

• 
  James (@JimbobzP90) reported 12 minutes ago

  @HGTribute12 @virginmedia I have called customer services They have no idea either, the person said to me on the phone that they can see my equipment is not receiving a signal... Yeah because there is definitely an outage

• 
  Paul Jukes A874036 (@UnicornRunning) reported 12 minutes ago

  @virginmedia We have a complaint raised and you have not been helpful. The phantom premium rate calls on the bill were not made, but you insist they were. An engineer has been out to check for crossed wires but another VM reply to my wife said this wouldn't make a difference.