Virgin Media outages and service status in Enfield Town, England

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Waltham Forest, Walthamstow, Hackney, Harringay, Barnet, Chigwell, Islington, Camden Town, Enfield Town, Elstree, Hoddesdon, Waltham Cross, Woodford Green, Cheshunt, and Borehamwood.

City	Problem Type	Report Time
Waltham Forest	Internet	7 hours ago
Waltham Forest	Internet	20 hours ago
Waltham Forest	Wi-fi	1 day ago
Walthamstow	Wi-fi	2 days ago
Hackney	Wi-fi	2 days ago
Hackney	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  Helen Reihill (@BBLn15) reported 5 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  Peggy Dyer (@Mrspdyer) reported 6 minutes ago from Barnet, England

  @rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.

• 
  John carroll (@Johnboy82903002) reported 7 minutes ago from Barnet, England

  @virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well

• 
  Peggy Dyer (@Mrspdyer) reported 10 minutes ago from Barnet, England

  @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

• 
  Derrick Brown (@DerrickSWB) reported 11 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  PAT WEBB (@nan2thou) reported 23 minutes ago from Enfield Lock, England

  @virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.

• 
  Stewart Daniels (@Editmonster) reported 24 minutes ago from Walthamstow, England

  @MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs

• 
  radz (@rtkosha) reported 24 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  Lloyd Child (@islingtonlloyd) reported 24 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 27 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 27 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  Sam Batty (@sam_batty) reported 30 minutes ago from Islington, England

  @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

• 
  Paul Lewis (@paulstevenlewis) reported 35 minutes ago from Mill Hill East, England

  @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 43 minutes ago from Enfield, England

  @virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷

• 
  PAT WEBB (@nan2thou) reported 45 minutes ago from Enfield Lock, England

  When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.

• 
  Jacob Smith (@JacobWSmith10) reported 48 minutes ago from Camden, England

  @virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.

• 
  Graeme Puttock (@GraemePuttock) reported 50 minutes ago from Enfield Lock, England

  @virginmedia can you turn your hold muzak volume down I am begging you

• 
  foy (@stuart_foy) reported 54 minutes ago from Haringey, England

  lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads

• 
  Annie Caird 🌻 (@AnnieCaird) reported 54 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  Maz 💙 (@marionmurray13) reported 56 minutes ago from Enfield Lock, England

  @virginmedia Was fixed to discuss how I put a complaint in for compensation but guess what ?? I received no call.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christian Schmeer (@cschmeer) reported 4 minutes ago

  @virginmedia Thank you, but unfortunately there’s no alternative placement as the next power socket would be through a wall and 10 meters down the hallway, which might help with the overheating, but it all my network connections run to the cupboard by the entrance.

• 
  Kevin McGinley (@kevmcgin1888) reported 8 minutes ago

  @virginmedia broadband has just went down and its impossible to get speaking to someone on the phone. Live chat directed me to WhatsApp and still nothing

• 
  Simon (@cleggy1966) reported 10 minutes ago

  @virginmedia Eventually. Your customer services are a shambles. 2 appointments arbitrarily cancelled by you without any notification, and 4 phone calls, holding for a minimum of 20 minutes every time

• 
  Belle BTE (@barbzinsa) reported 13 minutes ago

  @virginmedia Broadband is down in Richmond Hill TW10, do you know how long it will take to fix the signal?

• 
  Chezza O (@LonelyLondoner) reported 15 minutes ago

  @virginmedia if I had a dollar for every time I lost network. The router just goes off? What is this? I mean what is the point of this? Run me my refund please

• 
  tom (@tomcity1) reported 15 minutes ago

  @virginmedia Is your broadband the worst available?

• 
  littlemisssunshine (@JulieFeronica) reported 16 minutes ago

  @virginmedia what's going on in CF14? The broadband is constantly dropping out. App is useless... always says there's nothing wrong until I check the hub, then it's an "intermittent signal". This is just woeful.

• 
  Mr Nash (@Nasher6328) reported 17 minutes ago

  @OliverGMcManus @virginmedia Under UK law (primarily the Consumer Rights Act 2015), broadband services must be provided with reasonable care and skill and be of satisfactory quality. A complete outage lasting 7 weeks is almost certainly a breach, giving you the right to end the contract and seek a remedy (like cancellation without penalty or a refund for the affected period). Virgin Media participates in Ofcom's automatic compensation scheme for total loss of service (no internet at all via wired connection). You should already be getting ~£10.34 per day automatically after the first 2 full working days of reporting the fault. This doesn't directly let you cancel penalty-free, but it supports your case.

• 
  TrippingMonke (@TrippingMonke) reported 18 minutes ago

  @OliverGMcManus @virginmedia sue for breach of contract as they do not provide you a service ?

• 
  ... - ..- 𝚂𝚝𝚞 (@_Alfista) reported 18 minutes ago

  @ArrEssVeeTwin @jen_moxon @virginmedia many years ago at previous address I had to take annual leave to call Virgin customer services during UK office hours, when I knew it was UK call centre answering, as the foreign one never logged a single call so had to start all over each time.