Virgin Media Outage Report in Enfield Town, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Enfield Town come from postal codes EN1 and N21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Chingford, London, Paddington, City of London, Hammersmith, Camden Town, Waltham Forest, Hackney, Newham, St Albans, Harrow, Tower Hamlets, Islington, City of Westminster and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Chingford |
Internet | |
| London |
Total Blackout | |
| Paddington |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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SallyH
(@sallyhhk) reported
from
Islington, England
@virginmedia But the service page is saying there isn’t an issue - so how does that help?
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Riccardo Del Bello
(@RickDelBello) reported
from
Hackney, England
@virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Yes, it says that there are issues. Info isn’t clear, though. This morning it said you were doing planned improvements whereas now it talks about actual issues. It wont let me register for compensation either
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
Apparently @virginmedia is making improvements to the network in my area. So, they say everything will be back to normal by 4pm today. On a MONDAY. You know, when people need WIFI to wfh. During a pandemic.
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Jenny_Edwards CBE
(@Jenny_Edwards) reported
from
Enfield Lock, England
@virginmedia Thanks for responding. My modem has yo be reset several times a day. Not a local area issue
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S Dyett Gicquel
(@LGuard123) reported
from
Hackney, England
@virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Yes, broadband is 'working ok' according to the website but I've had the most stressful month of work calls with the unreliable network! #SendHelpOrMoveMeToAnotherProvider
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Jeremy Naylor
(@JeremyNaylorTV) reported
from
Enfield Lock, England
Just left @virginmedia after 20+years (was originally Cable London) sad but poor service, high price and poor broadband making it an easy decision to return to BT. #virginmedia #poorbroadbandservice
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Subhajit Banerjee
(@subhajitb) reported
from
Ealing, England
@virginmedia hi no internet all day because you did essential work. What’s the eta for fix? Service status page unhelpfully says no issues at postcode
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Mr Rocking Gooner~ Terry 👨🎤
(@MrRockingGooner) reported
from
Romford, England
@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
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carla morris
(@CarlaMorris18) reported
from
London, England
@virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!
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Jenny_Edwards CBE
(@Jenny_Edwards) reported
from
Enfield Lock, England
@virginmedia Well resetting gets if going again but the cut outs keep happening. I'll try ringing later but shortage of staff to help is likely to still be an issue
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Mark Sapsford
(@Mark_Sapsford) reported
from
Chigwell, England
@virginmedia our update on our issue is still after 3 days showing as unresolved. Phone and broadband is fine but tv services are still showing as an issue. Please advise
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Andrew Burns
(@andrewb_63) reported
from
Ilford, England
@virginmedia There's an issue in the area and we let out technicians know
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S Dyett Gicquel
(@LGuard123) reported
from
Islington, England
@virginmedia Brilliant & I appreciate your help
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Chloe
(@chloehester) reported
from
Islington, England
@virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮
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dmxcrew
(@dmxcrew) reported
from
Islington, England
@virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls
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𝒯𝑒𝓍𝓊𝑔𝒶
(@t3xuga) reported
from
London, England
@virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?
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Kathryn Bowers
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia is there an estimated fix time for E18, please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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dave stead
(@defebe) reported
@virginmedia Tivo.. ... A poor tired out tivo box that probably needs replacing... cough cough.
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Michael Parsons
(@Parsonator) reported
@virginmedia what you playing at!!! Been on hold for 1 hour and half now, spoke to 3 different departments about cancelling my services and no-one can help me. Is this how you keep customers by putting barriers infront of them!!!
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Elle Field
(@ellefie) reported
@HayleyHall_UK @virginmedia Irgh, what a pain. And blummin' cheek with the exit fee, too! I've tried calling them as well but I'm just repeatedly stuck on hold. Yey. Top customer service - why would anyone want to stay with them when you're treated like this?!
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Aman Jain
(@aman_ja) reported
@virginmedia What else is the customer expected to do? Take up a full time job of calling @virginmedia until they oblige by picking up the phone?
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Kilsinc
(@kilsinc) reported
on hold for over an hour, call gets answered and immediately disconnected... @virginmedia I just want to cancel my package but conveniently you guys have left me waiting over an hour on the past 4 attempts. Already sent a letter and still heard nothing. #suspicious #conartist
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Kilsinc
(@kilsinc) reported
@virginmedia I won't be paying the next bill because I've tried cancelling my package since receiving your letter and no-one has answered in the hour on each separate occasion over the past 5 days. Absolute joke of a customer service team
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Ryan Dowbakin
(@DowbakinRyan) reported
@virginmedia Can you provide me with an alternative number to call - I refuse to waste another 1+ hour of my time when I’ve committed so much time to resolving the issue. I think it’s appropriate for Virgin to contact me via phone now
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Jim Whitehouse
(@jimwhitehouse84) reported
@virginmedia No, I’ve called 4 times already. Have no more time to waste on this. Currently on my 52nd hour of WhatsApp chat with no resolution
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Kevin Tawton
(@Notwat57) reported
@virginmedia What are you talking about? I received notification of a price increase from 1st March 2022 and appears a general increase to all, not discounts ending. Your reference to last year makes no sense to my complaint!
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Joshua Gilroy
(@JoshuaGilroy5) reported
@virginmedia what's this joke? You've installed ti my property, done an install. Found cable to property is faulty, I've been without net/phone/TV for 3 days. Now being told have to wait another 11days? Why cancel old service if you planned for me to have no services for 14 days?