Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Tower Hamlets, Hackney, Dagenham, London, City of Westminster, Hammersmith, Paddington, Ealing, Poplar, Greater London, City of London, Enfield Town, Kensington, St Albans and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| Hackney |
Internet | |
| Dagenham |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia 4 days??!!!! What about 2 people doing home office?! Is Virgin Media pay for it?! I understand technical issues happen, but I don’t understand incompetence to deal with problemas. Virgin Media is a expensive service and it’s unacceptable this lack of good service to its customers
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Brentford, England
@virginmedia I can’t seem to be able to access your customer service operators??? We’ve been without internet for over a week and we can’t even reach you!! Very disappointing.
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Keith
(@CridlandKeith) reported
from
London, England
@virginmedia Still not been able to get through to the support team 😢
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia The issue you ‘fixed’ hasn’t resolved anything. I’m now being told earliest at-home tech appointment is 4th Feb. I am a freelancer who relies on internet to make an income wfh. If it doesn’t work, neither do I - and I lose jobs. PLEASE HELP.
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添柏司 TDP
(@tianbosi) reported
from
Hackney, England
@virginmedia ok so my contract is ending and you are increasing it by 50pct to £60... With nothing extra. And still no compensation for 3 days internet outage. BT and Sky are offering £45. So what's the story????
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia wii fi gone again, not good when you trying to watch wandavison on Disney plus, and the tech dept in India are closed, pay £50 per month for this ? Think am being ripped off, HELP
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Elise Tapper
(@elisetx) reported
from
Barnet, England
@virginmedia your service is AWFUL!! Been cut off twice and my problems are still not solved 😡
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Consistency in service would be great. It’s fine one moment and then drops out during meetings, working, etc. Why is fibre suddenly inconsistent?
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia I’ve tried the basics and First time I called customer services the message was “we are very busy at the moment, please try again later” and later I waited 30min to speak to someone who didn’t sort the problem out. Instead she told me the technician will visit in 4 days!!! What??
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia yet again .. no Internet or land line on and off 4 days running.. today seems to be off longer than normal..ran test and says this normal service
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Gemma Jarrett
(@gemmajarrett) reported
from
London, England
@virginmedia I'm trying to get hold of someone to talk about my account and service but can't get through to anyone - how can I talk to someone?
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Oriental Food 吃货铺子
(@fareastfood126) reported
from
Islington, England
@vmbusiness Broadband is down followed by @UKPowerNetworks power cut. We are done today.
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Terry Ransome
(@Transome77) reported
from
Ilford, England
@virginmedia now cannot watch on any of my devices! Keeps telling me I’ve reached the maximum devices! All the same devices I’ve always used! Can’t get through on phone or on line help?! Really annoying!
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I’ve been here 10 days .. I’m paying for a service that you are not providing whilst trying to work from home . Please just provide that rather than promised and vague fix it dates
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Emma Hoyle
(@OohLookItsEmma) reported
from
London, England
@virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Finally got through to Retentions by phone & unlike their text service they were helpful & resolved it with an improved offer - something the text people insisted was impossible & that nobody else would be able to do more. Awful to think others will be ripped off by this attitude
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lee leyland
(@leeleyland3) reported
from
Barnet, England
@virginmedia you have without doubt the the worst internet service going, your customer service is shocking !!! I spent over 12 hours on the customer service chat going around and around only to have them terminate the conversation. Next day "how can we help"
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John Smith
(@Temple64Sybil) reported
from
Harrow Weald, England
Feel like killing someone, Virgin Media gone down again while watching football so missed second half, total ******* bollocks. Fuming.
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia do you get a kick out of never returning a call request or dealing with a customer complaint but just sending letters? Your customer service has gone to pot, it’s awful.
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia Well the forums were useless... now all my virgin services are down, again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Russell Kimble
(@Giantkstacks) reported
@virginmedia Tried calling yesterday. Was in queue listening to music for over an hour and then got cut off. Absolutely ridiculous situation. The amount of the same questions that I have been asked is bordering on criminal. If I was a new customer you would be bending over backwards to help
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Tracey Adams
(@TraceyA23259989) reported
@virginmedia Now my husband has been offered a worse deal than the one we were supposed to be getting & told we can’t have what you agreed to! Is this how you treat loyal customers who have never defaulted on payments- can I have contact details of your ceo please
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Azaad
(@greenpoet100) reported
@virginmedia 1 1 4 to cancel
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Kev
(@kkgorny1972) reported
@virginmedia Nice to see companies hitting people harder while they are down. Scumbags they are called where im from
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Steve Tovey
(@steevXIII) reported
@virginmedia No. I asked for details of what the offer was by email. Was told this couldn't/wouldn't be provided. I am not going to put myself out any further if you cannot provide a simple function of customer service - telling me in writing in advance what you want me to agree to.
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Craig
(@CRW_75) reported
@virginmedia Your lack of planning and support to customers is a complete joke, and the “couldn’t care less” attitude towards customers is shocking. I would urge anyone considering joining @virginmedia to think again and go elsewhere
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ADi
(@aiv1bct) reported
@virginmedia @richardbranson you see what I talking about. 4 of your agents point blank lied to me about something they have never done in the first place.
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Andy G
(@agreensh) reported
@virginmedia @davelay22 I'm in the same situation. Was sent a price increase email (from £33 to £56) 16 days before my contract ends. Tried to cancel. Now saying I had to give 30 days notice (Why? My contract ENDS. Effectively a 18 month contract is actually 19 months.
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ADi
(@aiv1bct) reported
@virginmedia Wow now you saying you don't send the cables at all.? Why is it that first instinct of your customer service agent is to always lie.
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Derek Ling
(@derek_ling) reported
@virginmedia I can see a couple of replies with just this problem on it. Some from Jan this year.... They're not solutions. They're problem silos.