Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes N13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 12/24/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hackney, Romford, Ilford, Harringay, City of Westminster, Waltham Forest, Newham, City of London, Paddington, Wembley, Islington, Brentford and Harlow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomHackney Wi-fi
United KingdomHackney Wi-fi
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @KatiaDelNegro @virginmedia Ps I can’t believe they are telling you to check your cables . The entire of sw5 and w8 is down

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @deborah_bonetti @virginmedia I live in sw5 and have been without broadband all day: I have been utterly appalled at the rudeness and ineptitude of their customer services people.

  • Murvalous1 Tom (@Murvalous1) reported from Hackney, England

    @virginmedia #virginmedia worst Internet sevice ever, several times a month it stops working for days!

  • AJW4966 AJW (@AJW4966) reported from Broxbourne District, England

    @virginmedia no wifi again £51 a month useless shit company

  • MKIQBAL786 Kamran Iqbal (@MKIQBAL786) reported from Walthamstow, England

    @virginmedia I have constant problems with my WiFi connection at home. Connection keeps dropping. Phone switches to mobile data. Called ur team and they keep saying everything is fine. They also said connection can drop if you are to close to the router or to far! What crap

  • Morgannaredhead Morgz (@Morgannaredhead) reported from Islington, England

    @virginmedia Never mind Service is appalling lately.

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @LOLRoadhouse @virginmedia I too am appalled at the way I was treated by the virgin media customer services people . Suggest you complain to @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @KatiaDelNegro @virginmedia Yes I am experiencing this too in sw5. Was staggered at the rude stance taken by customer services when I phoned up

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality

  • londonchimpden londonchimpden (@londonchimpden) reported from Camden Town, England

    @virginmedia My other box and telly are working fine. There’s no service fault. Will call later.

  • CJTwo4 Carl (@CJTwo4) reported from London Colney, England

    @virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look

  • RicciHammond Ricci (@RicciHammond) reported from Ware, England

    @VirginMedia Getting seriously pissed off with your call centre.. Landline fault, I have to call on my mobile to find out status after engineer visit, told you are running a new cable on 20th and then you hang up on me when I query the delay.. and not for the first time..

  • northern_puddin Jason Hartley (@northern_puddin) reported from Kensington, England

    No broadband since June 27 and told fix by July 9th. In central London. Wow. Just wow. Also despite calls still no explanation just a prepared script in a distant call centre. Internet is an essential service for business in the developed world @virginmedia @richardbranson

  • feldmannews Mitchell Feldman (@feldmannews) reported from Hatfield, England

    @virginmedia I sent an enquiry to your sales team via your website in regards to a box upgrade and 2 months later still no reply. With your forthcoming price increase I would expect better service. Pls DM to discuss further thx

  • macintosh74 Alan Macintosh (@macintosh74) reported from Romford, England

    @virginmedia disgusting customer service trying to help elderly parents spent 50 mins on phone to be transferred and cut off, ring back same again then oh sorry closed now terrible all we needed was a replacement sim.

  • turboeddie08 Eddie Seber (@turboeddie08) reported from London, England

    @virginmedia Btoadband not working, postcode Rm10 8JT

  • clementlefert Lefert Clement 🇫🇷 (@clementlefert) reported from London Colney, England

    @virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.

  • PaulGreenLaner Paul Freeman (@PaulGreenLaner) reported from Harpenden, England

    @virginmedia absolutely appalling customer service cannot get through on the phone, no broadband or TV since yesterday evening not on.

  • NadaShakour Nada Shakour (@NadaShakour) reported from Kensington, England

    @virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!

  • NadaShakour Nada Shakour (@NadaShakour) reported from Kensington, England

    @virginmedia We lost internet Friday night. Today Sunday morning support team say issue fixed in area and so created a new ticket nbre giving YOU another48hrs to solve it and at same time saying engineer will call within 3hrs. No call. Support unable to help. No Senior to speak to.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MolloyMarc Marc Molloy (@MolloyMarc) reported

    @virginmedia have a great way to stop customers leaving...hang up on them after 1hr on hold, and if you want to complain - post a letter! #ripoff #badcustomerservice @ShieldVoC @virginmedialife

  • adollarmore Anne Dolamore (@adollarmore) reported

    @virginmedia You cannot be a service provider and NOT have 24 hour customer service to deal with faults. It's just unacceptable.

  • aliviawrightt olivialauren (@aliviawrightt) reported

    @virginmedia is there a problem with the network in the area NG2 my internet keeps dropping out

  • lilfowl surfs up akechi-kun (@lilfowl) reported

    @xandsta this is such an amazing tweet to wake up to. i would never work for virgin media they live to scam ppl. also was the beetle a cockroach bc japan cockroaches real

  • KeithHu56086709 Keith Hunt (@KeithHu56086709) reported

    @virginmedia No.Have now received another bill for January although an operative in Belfast assured me that he had closed the contract, and we paid up fully even for the month of no service.He also took address for return of equipment and has never sent out the return packaging.

  • DB10007 G (@DB10007) reported

    @virginmedia how do I contact Virgin over wi-fi issues? No contact number on the web site. And yes I've shut down and started again.

  • cunningham_tara Tara Cunningham (@cunningham_tara) reported

    @virginmedia please can someone help. Husband changed email account and we need our acct no to register and find out what the hell is wrong with our internet connection. 1 home worked and 2 home schoolers having the worst week and about to cry 😭

  • mrmoosecake Paul Higgins (@mrmoosecake) reported

    @virginmedia how long is the internet going to be down in TW13. Dont tell me to check the status page as it's pretty much the whole of the UK which is down. I've got 2 kids trying to do school work and a partner trying to log into NHS to do work from home

  • BennyHall17 Benny Hall (@BennyHall17) reported

    @virginmedia Yeah tried both these and no issues showing in my area, switching to Sky soon as Virgin is awful

  • officialrobert0 Robert Smith (@officialrobert0) reported

    @virginmedia I have a WiFi hub but it's **** I want the one with the blue light not the white light I want the superhub sent out to me did that elaborate it how did you not understand my tweet