Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes N13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 12/23/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ilford, London, City of Westminster, Hammersmith, Waltham Forest, Hackney, Newham, City of London, Paddington, Wembley, Islington, Brentford, Harlow, Poplar and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlford Internet
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • Barmybuilder Shane (@Barmybuilder) reported from Camden Town, England

    @Robshaw00 @virginmedia Thank you I have now emailed CEO as both Twitter and phone line are hopeless 😞 Neighbours have been advised outage is likely to continue until 12th - A further week @virginmedia #customersupport #customerclusterfuck more like

  • booshkla Alex (@booshkla) reported from Camden Town, England

    @virginmedia I’ve been on that website 1000 times in the last few weeks. It constantly says there are issues in the area. When I call the number, I don’t get through to an agent, just an automated system. Is there a direct email address at all? I literally can’t achieve anything right now

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia can you tell me why we had internet issues for the last three days which are now solved, but I still cannot get Netflix, iPlayer, Amazon prime video or Now Tv. I am sick of paying for extra tv services I cannot access. Would you like to refund me for these days?

  • joelazdrums Joe Lazarus (@joelazdrums) reported from Hackney, England

    @virginmedia Hello. I’ve had no internet yesterday or so far today. It’s imperative that I have it for work. Please sort this out. It’s becoming a real problem as it’s not the first or second time recently. Thank you

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Can you see if fix eta for fault F09107079 is Monday 12th July please

  • johndonato84 Gianluigi Donato (@johndonato84) reported from Poplar, England

    @virginmedia what a shocking repulsing customer experience, calling following up with a resolution upon a complaint & request a deadlock letter! 40 min on hold and hanged up on face twice? Shocked! The worst ever possible customer service! Disgusted

  • johndonato84 Gianluigi Donato (@johndonato84) reported from Poplar, England

    @virginmedia Still shocking, just managed to speak to someone and I have to wait 10 days for a deadlock letter, but again no a single resolution upon my complaints! Fraudulent sales is very bad! Very upset! I’m sorry but this has been the worse customer service ever!

  • steve_race Steve Race (@steve_race) reported from Islington, England

    @virginmedia I need it ASAP… I haven’t been asked when I want it installed; on Saturday last week your customer service person said she would expedite the process.

  • Barmybuilder Shane (@Barmybuilder) reported from Camden Town, England

    @virginmedia I’d really like the email address or direct contact details of a senior manager or director responsible for maintenance - myself and my neighbours are without a reliable service that we pay for - it’s appalling I’ll be referring this to @WhichUK

  • tobe2b Andrew Lawden (@tobe2b) reported from Camden Town, England

    @virginmedia , bad customer service , yesterday , 1hr of my time , 3 x calls , cut off twice , put through to department you said had been closed for an hour , and demanding money for an old paid up contract, to maintain the service .....unacceptable ! How u resolve this

  • RichSuttonActor Richard Sutton (@RichSuttonActor) reported from Ealing, England

    @virginmedia I hear your founder is off to space? Well, after the horrific customer service I received from you today, he’s probably safer staying up there . Peace and love.

  • chrisgreen Chris Green (@chrisgreen) reported from Hammersmith, England

    @virginmedia You know full well that a broken drop cable (which you already know is the issue from the last time you unhelpfully responded) won’t be shown on your service status page. For crying out loud! Your cut-and-paste response is both disrespectful and of no use whatsoever! #epicfail

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    Virgin Media down since Saturday and EE with intermittent issues in the area today (can barely read Twitter). Universe conspiracy to stop me from working?

  • chrisgreen Chris Green (@chrisgreen) reported from Hammersmith, England

    @virginmedia Try actually looking at your previous comms on Twitter with someone before making such an inappropriate and unhelpful response! At the end of the day, if you are not going to help, why are you here?

  • steve_race Steve Race (@steve_race) reported from Islington, England

    @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….

  • timplatt45 Tim Platt 💙 (@timplatt45) reported from Barnet, England

    @virginmedia @TwitterSupport video content not loading over Virgin WiFi. WiFi connection is fine and video loads over Virgin 4G. Pls help…?

  • k_veves Konstantinos Veves (@k_veves) reported from Ealing, England

    One more time that @virginmedia network, proves to be unreliable.. How can an IT professional possibly work like this? If you have to restart your router all the time, change Internet provider.. Unacceptable #VirginMedia

  • andylockran Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    @virginmedia Nope I’m wrong - it was a virgin specific issue - thanks

  • mrpattani Bijal Pattani (@mrpattani) reported from Sheering, England

    @virginmedia really really bad service, will there be a point when you can get something right. Beginning to wonder why I switched. #virginmedia #complaint #nothappy

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • robmasters1967 Rob Masters (@robmasters1967) reported

    @virginmedia Hi - I did speak retentions but they only offered me £29 of current contract for 6 months. Wanted to change package totally and downgrade, was hoping for deal equivalent to new customer discount, as would be whole new package ( downgrading from ultimate oomph to big oomph)

  • xamyjordansmith 🔥ams (@xamyjordansmith) reported

    @virginmedia The problem I was having was that my tv don’t have WiFi, that’s why I wanted to plug the fire stick into the virgin TiVo box because that has internet, is that even possible

  • stevema91646061 steve marsh (@stevema91646061) reported

    @virginmedia I have again received another bill increase of 3.50 a month just for broadband, no phone line and no tv, making my monthly payment 42.93 per month for a loyal customer this is unexeptable and a rip off its about time this government did something about this

  • robangus rob (@robangus) reported

    @virginmedia Hi hens! How do i block the number? I believe mostly the call numbers are withheld, although the last one wasnt? Yes all through the landline (dont have a virgin mobile sorryyyyy). I have sorted out the complaint stuff, Randy was very helpful.

  • AlexHousehold Alex Household (@AlexHousehold) reported

    @virginmedia any chance of any help with this?! Problem still not fixed! Good to see your customer support is as good as your WiFi!

  • Ellen_Clitherow Ellen Clitherow (@Ellen_Clitherow) reported

    @virginmedia has appalling customer service #virginmedia

  • molliedyson moll (@molliedyson) reported

    @virginmedia - ridiculous - you have made a huge error and owe me over £130. You don’t wait to pay this so keep lying and making me call over and over again, opening new cases and never hearing from you. Worse provider EVER

  • NickyIsAwesum NICKEHHHHH (@NickyIsAwesum) reported

    @WeeBint @ArranClark **** Spotify, av got virgin media on speed dial, hour n a half playlist for free right there

  • ruthm4x 🏁Ruth Maxwell-Hudson🏁 (@ruthm4x) reported

    @jjkfa @virginmedia I'm the same, I've been with them over 20 years & I've never had any such letter either. I wouldn't mind if I got what I paid for!

  • Ellen_Clitherow Ellen Clitherow (@Ellen_Clitherow) reported

    @virginmedia we have had issues with our account for months and yet no one has ever replied to any email, phone call or message to assist us #virginmedia