Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 12/09/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Muswell Hill, Barnet, Hackney, Harringay, Hammersmith, Islington, Chingford, Paddington, City of London, Camden Town, Waltham Forest, Newham, St Albans and Harrow.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomMuswell Hill Wi-fi
United KingdomBarnet Phone
United KingdomHackney Internet
United KingdomHarringay Total Blackout
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • GlenHyett Painter & Decorator (@GlenHyett) reported from Broxbourne District, England

    @virginmedia what a useless company you are at times. Want gadget rescue added to my package. Use the text message service 😂 I’ve given my account details but 48 hours later no reply! 🤬 sent text yesterday asking what’s going on and then several text messages and nothing 🤬

  • janlamb25 Janet Lamb (@janlamb25) reported from Ilford, England

    Just how difficult is it - no e mail address and just Sunderland as a postal address - virgin media , service is appalling #virginmedia

  • BarryDanser BarryDanser (@BarryDanser) reported from Paddington, England

    @virginmedia For 3 years i have been calling you. Its your broadband quality you need to fix it

  • benrobart 「Ben Ⓥ」 (@benrobart) reported from Hammersmith, England

    @virginmedia @Friendly_Sparky Your service is a joke and your support is even worse. You could throw a bunch of monkeys in a room and they'd do a better job.

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work

  • benedictm The Bends (@benedictm) reported from Kensington, England

    @JimmyRowe1994 @Toadsanime Ah yes, virgin media and their amazing service that works unless it doesn't 😃 (To be clear I wouldn't go near BT for any service ever)

  • adsz88 Adam (@adsz88) reported from Potters Bar, England

    @virginmedia 3rd night running I sit down to use internet and 3rd night it’s not working! Turn on/off router, follow every online advice, phone call centre who say it’s a short term issue when I get through! I rely on internet access in eve to carry out work. Unacceptable!

  • loveeRachelxo R A C H E L (@loveeRachelxo) reported from Tottenham, England

    @virginmedia can someone in customer service contact me! Your agents keep hanging up on me! And are not helpful with my issue I have left your company and now your sending default letters when my family account is clear! #terrible #poorservice #BadService

  • benedictm The Bends (@benedictm) reported from Kensington, England

    @JimmyRowe1994 @Toadsanime Dude, I'm kidding with you. I've had Virgin media nearly 10 years. They are great but it makes me laugh when it goes down and no one ever seems to know why. 😄

  • persianuk2017 Hadi Taheri (@persianuk2017) reported from City of London, England

    @virginmedia oomph package installed last week and since it has been installed i have had nothing but nightmare! The tv doesnt work correctly the wifi not working properly i only get 20.5 downloads i asked for engineer to visit you refused tried to cancel package u refuse

  • glenwil glen william pratt (@glenwil) reported from Poplar, England

    @virginmedia @matthewlovett What a poor way to attempt to help the issue - again terrible if not altogether non existent customer service.such a sad state of affairs that you should be one of the biggest players in this country in the commmuncations age - and yet such poor communication skills.

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from London, England

    @virginmedia All working now but customer service has been a nightmare

  • alansbrown alan brown (@alansbrown) reported from Hackney, England

    @virginmedia Yes and we will wait and see on the signal increase in area 03 as it is too low for everyone which is pretty poor on your part :-(

  • loveeRachelxo R A C H E L (@loveeRachelxo) reported from Tottenham, England

    @virginmedia @virginmedia you keep cutting off the phone and not allowing me to speak to a manager! I’ve rang back 4 times! And I’ve spoken to 4 different people who won’t help! And keep hanging up...can someone please contact me this is insanely poor service

  • GlenHyett Painter & Decorator (@GlenHyett) reported from Broxbourne District, England

    @virginmedia No you did not call me back and now angrier than before. Filled out online complaint form only to be told once submitted service not currently working! 🤬

  • joybrenda Brenda Franco (@joybrenda) reported from London Colney, England

    @virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.

  • BarryDanser BarryDanser (@BarryDanser) reported from Brentford, England

    @virginmedia I dont have apps like this. I juat want you to fix your broadband. Stop sharing it with so many people

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from London, England

    @virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem

  • alansbrown alan brown (@alansbrown) reported from Hackney, England

    @virginmedia I have done all of that even with proper resets by sticking a pin in the reset switch and nothing OT is truly awful :-(

  • alansbrown alan brown (@alansbrown) reported from Hackney, England

    @virginmedia Wi-Fi and I have and have had several engineers out and the last one said there was nothing he could do as the signal was too weak and they was 18 months ago and only now potential upgrade /boost :-(

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Alex_Godber Alex Godber (@Alex_Godber) reported

    @shakdekel @virginmedia @virginmedia after spending an hour and a half on the phone we were finally told we would get our router today, but surprise surprise we didn't. Why can't you provide the basic service we asked and paid for!?!

  • NEXGENturkey Stephen R Gibb (@NEXGENturkey) reported

    @virginmedia Hi John, Thanks for your reply. Yes, I am a new customer. I can login to my account. But, I can not see any details etc...

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Fed up of these “intermittent” problems with my @virginmedia broadband.

  • ewanwatkinson1 Ewan Watkinson (@ewanwatkinson1) reported

    @virginmedia I then logged into my account to see you had notified me of a service outage and then I had to report this, although you notified me of an outage since Sunday. Service out Sunday > reported Monday > compensation starting tomorrow 72 hours after issue began 2/2

  • racheldlevy Rachel Levy (@racheldlevy) reported

    @virginmedia This is the worst service I have ever known. Seriously, if anyone is looking to get TV/Broadband services, go *literally* anywhere else #abuse #bullies #worstservice

  • _Rimal Rimal 🏁 (@_Rimal) reported

    @virginmedia So you're not going to help?

  • GillHolt6 Gill Holt (@GillHolt6) reported

    @virginmedia I have just checked and no issues are showing. However this was the case when I called last time but the agent on the phone could see an issue. Thanks.

  • Minal2804 Minal Patel - Marketing by Minal (@Minal2804) reported

    @LizCable @virginmedia Gosh, good luck with that. We left them over two years ago. Never again.

  • Tracy_c13 tracy cunnington (@Tracy_c13) reported

    @virginmedia It’s been cutting out and resetting the router for nearly 3 weeks eventually when it lets you connect the signal is so weak it won’t load anything on the screen. This means we also can’t use catch up on the tv or Netflix. Tonight we have not been able to get it to come back on

  • s_wade94 Sam Wade (@s_wade94) reported

    @virginmedia Last update says aiming to be fixed by 9am tomorrow. This would mean almost 72 hours without internet! Totally unacceptable when you consider we are continuing to pay for this service