Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 12/12/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of Westminster, Islington, Paddington, Hackney, Dagenham, Poplar, Muswell Hill, Barnet, Harringay, Chingford, City of London, Camden Town and Waltham Forest.

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City Problem Type Report Time
United KingdomCity of Westminster Wi-fi
United KingdomLondon Internet
United KingdomHammersmith Total Blackout
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • feldmannews Mitchell Feldman (@feldmannews) reported from Hatfield, England

    @virginmedia I sent an enquiry to your sales team via your website in regards to a box upgrade and 2 months later still no reply. With your forthcoming price increase I would expect better service. Pls DM to discuss further thx

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @KatiaDelNegro @virginmedia Ps I can’t believe they are telling you to check your cables . The entire of sw5 and w8 is down

  • CJTwo4 Carl (@CJTwo4) reported from London Colney, England

    @virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look

  • PaulGreenLaner Paul Freeman (@PaulGreenLaner) reported from Harpenden, England

    @virginmedia absolutely appalling customer service cannot get through on the phone, no broadband or TV since yesterday evening not on.

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @deborah_bonetti @virginmedia I live in sw5 and have been without broadband all day: I have been utterly appalled at the rudeness and ineptitude of their customer services people.

  • AJW4966 AJW (@AJW4966) reported from Broxbourne District, England

    @virginmedia no wifi again £51 a month useless shit company

  • Murvalous1 Tom (@Murvalous1) reported from Hackney, England

    @virginmedia #virginmedia worst Internet sevice ever, several times a month it stops working for days!

  • NadaShakour Nada Shakour (@NadaShakour) reported from Kensington, England

    @virginmedia We lost internet Friday night. Today Sunday morning support team say issue fixed in area and so created a new ticket nbre giving YOU another48hrs to solve it and at same time saying engineer will call within 3hrs. No call. Support unable to help. No Senior to speak to.

  • RicciHammond Ricci (@RicciHammond) reported from Ware, England

    @VirginMedia Getting seriously pissed off with your call centre.. Landline fault, I have to call on my mobile to find out status after engineer visit, told you are running a new cable on 20th and then you hang up on me when I query the delay.. and not for the first time..

  • Morgannaredhead Morgz (@Morgannaredhead) reported from Islington, England

    @virginmedia Never mind Service is appalling lately.

  • londonchimpden londonchimpden (@londonchimpden) reported from Camden Town, England

    @virginmedia My other box and telly are working fine. There’s no service fault. Will call later.

  • clementlefert Lefert Clement 🇫🇷 (@clementlefert) reported from London Colney, England

    @virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.

  • nabenza Ruth Brookarsh (@nabenza) reported from Harrow Weald, England

    @virginmedia @MoneyTelegraph we are a residential care home supporting vulnerable adults. We have been without a phone line since 26 June. Fix date of 15 July is too far away. Please divert my line

  • MKIQBAL786 Kamran Iqbal (@MKIQBAL786) reported from Walthamstow, England

    @virginmedia I have constant problems with my WiFi connection at home. Connection keeps dropping. Phone switches to mobile data. Called ur team and they keep saying everything is fine. They also said connection can drop if you are to close to the router or to far! What crap

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality

  • NadaShakour Nada Shakour (@NadaShakour) reported from Kensington, England

    @virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!

  • macintosh74 Alan Macintosh (@macintosh74) reported from Romford, England

    @virginmedia disgusting customer service trying to help elderly parents spent 50 mins on phone to be transferred and cut off, ring back same again then oh sorry closed now terrible all we needed was a replacement sim.

  • northern_puddin Jason Hartley (@northern_puddin) reported from Kensington, England

    No broadband since June 27 and told fix by July 9th. In central London. Wow. Just wow. Also despite calls still no explanation just a prepared script in a distant call centre. Internet is an essential service for business in the developed world @virginmedia @richardbranson

  • Murvalous1 Tom (@Murvalous1) reported from Hackney, England

    @virginmedia At least twice a month it has issues, now waiting 2 days for a network engineer, it's just overall down too often to rely on.

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @KatiaDelNegro @virginmedia Yes I am experiencing this too in sw5. Was staggered at the rude stance taken by customer services when I phoned up

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nffcbigalan1978 Alan Whitehead (@nffcbigalan1978) reported

    @virginmedia It’s WiFi. Cuts off individual devices at random. Was told it was a cabinet issue for the 4th time in 12 months. Never improved

  • CazDigital1 Caz Digital (@CazDigital1) reported from Hemel Hempstead, England

    @virginmedia Completely down

  • CraigMurrayScot Craig Murray (@CraigMurrayScot) reported

    @virginmedia My Aunt, who lives in Canada, is probably going to die this week. We have a video call organised so I can see her one last time. If my internet isn't working properly I will never forgive you.

  • CraigMurrayScot Craig Murray (@CraigMurrayScot) reported

    @virginmedia But why do faults keep happening. My water runs out of my taps every day, and my electricity comes out of my sockets every day. Why is your infrastructure so terrible in comparison when I pay more for it?

  • Toshniwal Tosh (@Toshniwal) reported

    @virginmedia Meant to respond to this thread. I called the number but it said no outages in the area. But three people on this thread have now said that they are having issues. This sounds like a Virgin network issue. Can you tell us if anyone is trying to fix it?

  • nffcbigalan1978 Alan Whitehead (@nffcbigalan1978) reported

    @virginmedia I have requested an engineer many times, requested compensation for the terrible service. They can’t even afford me the promised phone call

  • chillibean2018 #TeamLeonie (@chillibean2018) reported

    @Annabel56764416 I used to have BT but I had loads of problems with it so I joined virgin media about 4/5 years ago xx

  • zoe_076 ☀️ 🐾 Zoe 🌸 (@zoe_076) reported

    @virginmedia This isn’t a resolution. This is asking me to contact you again to rectify something you didn’t rectify before. Ballache.

  • omz1 Zien (@omz1) reported

    @virginmedia Hi, our broadband and phone line are not working, can you please help?

  • LauraBPictures Laura B (@LauraBPictures) reported

    @virginmedia It’s clear as day the hub is faulty! And it’s absolutely years old. Can I buy a hub 4 without upgrading??? Why is no one helpful after years of being a loyal customer!