1. Home
  2. Companies
  3. Virgin Media
  4. Enfield Town
Virgin Media

Virgin Media outages and service status in Enfield Town, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Enfield Town, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 16, 12:01 PM GMT+1.
  • 74% Internet (74%)
  • 15% Wi-fi (15%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Enfield Town come from postal codes EN1 , N13 , N18 and N21 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Potters Bar, Islington, Enfield Town, Waltham Forest, Harringay, Woodford Green, Walthamstow, Buckhurst Hill, Barnet, Elstree, Borehamwood, Camden Town, Waltham Cross, and Edgware.

CityProblem TypeReport Time
Hackney Internet 5 hours ago
Hackney Internet 9 hours ago
Hackney Internet 16 hours ago
Hackney Internet 23 hours ago
Hackney Wi-fi 1 day ago
Hackney Wi-fi 2 days ago

Nearby cities with recent reports

Hackney

23 recent signals

5 hours ago
Islington

2 recent signals

3 days ago
Potters Bar

1 recent signals

3 days ago
Waltham Forest

1 recent signals

6 days ago
Harringay

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • AnnieCaird
    Annie Caird 🌻 (@AnnieCaird) reported from Islington, England

    @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

  • madebycatem
    Cate McLaurin (@madebycatem) reported from Camden Town, England

    Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .

  • kmirandalondon
    carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported from Tottenham, England

    @virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruption? #daylight_robbery

  • MannyMontanaro
    Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England

    @virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼

  • DEDNaive
    Debbs Durston (@DEDNaive) reported from Enfield Lock, England

    @virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Islington, England

    @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

  • Lisboadolphin71
    Lusitano71 (@Lisboadolphin71) reported from Camden Town, England

    @virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!

  • sam_batty
    Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

  • silvergoatish
    The waving mechanical roadgoat™ (@silvergoatish) reported from Camden, England

    @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

  • A_D62
    antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England

    @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

  • Omnomnick
    Nick Blackburn (@Omnomnick) reported from Camden Town, England

    @hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!

  • MannyMontanaro
    Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England

    @virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Islington, England

    @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

  • rtkosha
    radz (@rtkosha) reported from Stratford, England

    virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England

    @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

  • emmalouchu
    Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

  • BancoDePapa
    グラハム・スミス® ©Official (@BancoDePapa) reported from Haringey, England

    @virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • paulseekings
    Seekings (@paulseekings) reported

    @virginmedia WTF is happening to my WIFI service. It keeps dropping out. The football is stressful enough but this is NOT good enough I rely on this for my Sky Glass!

  • DrAmirHamid
    Dr Amir Hamid (@DrAmirHamid) reported

    @virginmedia 2nd time in a month there has been a disruption in broadband. Poor

  • Lavelle250187
    Steven Byrne (@Lavelle250187) reported

    @virginmedia Your service is disgraceful. I joined less than a month ago and my internet has already failed twice. 1st time it was down for 3 days, now it’s been 2 days and could be a week. I want to leave your awful service, but you won’t let me. This is not what was promised!

  • keithapearson
    Keith A Pearson (@keithapearson) reported

    @virginmedia @jackmanflash Spoiler: They won't help. They never do.

  • SirPuppetPaul
    𝗣𝗮𝘂𝗹 (Sign name: Puppet) (@SirPuppetPaul) reported

    @MichelleBeckett Truly awful. I worked in customer services for a very long time and @virginmedia just needs to get better. It's never about the profits, it's what you're doing for the customer. Put yourself in Michelle's shoes. How would YOU like to be treated like this?! I'm sorry Michelle.

  • MrMufc77
    ABDUL (@MrMufc77) reported

    @virginmedia yes there has been a outage for over a week now they fix the problem then it goes off again after a few hours 😡

  • JX_THT
    Jx_THT (@JX_THT) reported

    @lgwlgwlgw @virginmedia Cancel and go and buy starlink today you will be up and running within an hour

  • DevilHatman
    Hatz (@DevilHatman) reported

    @TheParty1sOver @virginmedia Yeah, wouldn't hold my breath... my issue has been ongoing since the 1st and still no fix in site

  • tumble_cool
    +(_)/\/\%|€ ©°°| (@tumble_cool) reported

    @virginmedia I left your service in June 26 after well over a decade with VM. Since that time I've been spammed with multiple emails saying' We’d love to ask you a few questions about your recent experience.' I am not here for your quality control. I am now with a rival of yours.

  • robbieg15_
    Robbie 🌷 (@robbieg15_) reported

    Down again for the 3rd time in the past week. I curse you, Virgin Media.