Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1, N21 and N18.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 02/16/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Newham, Hackney, Barnet, Poplar, Romford, Harringay, City of Westminster, Enfield Town, Dagenham, Hampstead, City of London, Paddington and Islington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Wi-fi
United KingdomNewham Internet

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Hammersmith, England

    @virginmedia I’ve now raised an official complaint! The @virginmedia customer service team were useless! I will be terminating my contract with you ASAP and will advise everyone I know about the level of service you offer #virginmedia #poorcustomerservice

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    after 6 mths @virginmedia have found the fault causing my router going offline. i have suffered countless calls, 4 engineers, often 5 times a day outage and customer service suggest i just end the contract. my request for 1 month discount is unreasonable apparently. #valued

  • margarethines1 mags (@margarethines1) reported from Kensington, England

    @virginmedia Your 08000643777 or 03454541111 are not working properly! They not go back to the beginning after my area reference!!!

  • GwynforLaw Gwyn Evans (@GwynforLaw) reported from Harrow Weald, England

    @virginmedia please tell me why I shouldn't cancel my (rolling) contract with you? Area-wide (Area 21) intermittent outage interrupted my conference and then court cross-examination today more than once. *Warning to lawyers*. Mercifully I was able to get to @TanfieldLaw by 2pm

  • BostonCelticsFC Boston Celtics (@BostonCelticsFC) reported from Walthamstow, England

    @virginmedia need home phone support please! Been on hold 1 hour 20 mins. The Home phone for some reason is not making outgoing calls and when it does, it comes up as a mobile number which I'm assuming is on the sim card from the burnside terminal. Need help please

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Thank you. Phone customer services picked up straight away. It’s an area wide network issue which is being looked into, still out though.

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    @virginmedia Intermittent but at worst was up to 5 times daily

  • Salientwork Patrick Hughes (@Salientwork) reported from St Albans, England

    @virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Hammersmith, England

    @virginmedia That’s my point!!! your text says you’re coming today, your system says Thursday! Once again a massive let down on your apparent Customer Service!!! Your call centre has just advised that the text was sent in error and the appointment is now Thursday....costing my company money

  • hogartha Anne Hogarth (@hogartha) reported from Loughton, England

    @virginmedia Pretty poor. We will contact you with the full details. The current speed is 31Mbps!

  • afcamachos André Camacho (@afcamachos) reported from Camden Town, England

    @virginmedia absolutely unacceptable what has been happening for the past 4 days in the North West London area. In times where so many people DEPEND on having a decent broadband to work from home, your service has been appalling. Customer service non existent it seems as well...

  • ItaloMurdoch J Murdoch-Smith (@ItaloMurdoch) reported from Camden Town, England

    @virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon.

  • margarethines1 mags (@margarethines1) reported from Kensington, England

    @virginmedia why’s you automated payment system not working!!!! 😡

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon

  • rajputamol Amolsingh (@rajputamol) reported from Ilford, England

    @virginmedia It's still down. It's been 2 days. Are the engineers working on this or not? Unbelievable! #virginmediadown

  • rajputamol Amolsingh (@rajputamol) reported from Ilford, England

    @virginmedia My Broadband service is not working since morning @ IG6 1JD

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    Morning @virginmedia no service in NW5 this morning. All is fine according to your service tracker but Virgin hub keeps cycling around unable to find your network. What’s up? Help.

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @Blonde_Nutter @Clarkey_44 Virgin media for me. Would have sky q but internet with them here is awful!

  • roberttointon Robert Tointon (@roberttointon) reported from Romford, England

    @virginmedia I can understand the need for maintenance work to improve your service but why do it during the day when the majority of us are still working from home? At least do it late evening or early morning when no one is using it!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MendingTheGap Chris Jeffery (@MendingTheGap) reported

    @virginmedia Major Landlines outage in Tunbridge Wells verified by Matt Area Technician, India faults say no outage we've damaged our phone line.

  • SawanJ1 Sawan J (@SawanJ1) reported

    @virginmedia So basically no way for the customer to get a resolution.

  • Nicki_n_Wayne Nicki🌈💕🌈 (@Nicki_n_Wayne) reported

    @virginmedia It comes up with there's a technical issue please try again

  • PCHell147 HC (@PCHell147) reported

    @virginmedia I have been told the complaints department would ring me back endlessly, and they never have! Not on any occasion. The complaint is about the fact it’s taken SEVEN months to fix the billing error, every month promised it was sorted. I’ve had to make contact every month.

  • RebNVT Rebecca Nguyen (@RebNVT) reported

    @virginmedia still no internet. It’s been a week. We keep calling and are being told we will be getting an update and no one calls back. The website says issue should be fixed by 6.50pm. Can you confirm an engineer is working on it and explain why it has been going on for a week

  • Joe77330134 Joe (@Joe77330134) reported

    @virginmedia If you see my original post you will see they did and they said they couldn’t help!

  • CsehZsuzsi Zsuzsanna Cseh (@CsehZsuzsi) reported

    @O2 @GoodThingsFdn @virginmedia Spent 1 hr in store 2 be told they cant access my account & can't upgrade 2 replace brocken one. On the phone, talking to 4 people & couldnt cancel contract as a code needed to be sent to dead phone & call me back 2 collect my debit card details.. o2 uou'vr just lost s a custemer

  • CharlieForrest1 Charlie (@CharlieForrest1) reported

    @virginmedia Still have this issue usually at points of the evening my internet just won’t connect. This has been some time and I’ve checked your website and no issues are apparently in my area! Why does this keep happening like seriously

  • Leeboooo Lee Turner (@Leeboooo) reported

    @virginmedia The Service Checker doesn’t seem to work very well!

  • camsoft2000 camsoft2000 🇺🇦 (@camsoft2000) reported

    @andrew_kemp @virginmedia You’ve not had much success with them, completely opposite from my experience. Just been updated to 1.1Gbit and I’m getting those speeds reliably. Can’t remember the last time we had an outage. It does seem though more times than not VM do provide a poor service in some areas