Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 02/01/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Hackney, Paddington, Camden Town, Newham, Enfield Town, Wembley, Ealing, Romford, Islington, Ilford, City of London, Hampstead and Harringay.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomHackney Internet
United KingdomPaddington Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • essojohn Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    @virginmedia No I have not and at no stage has any one or any virgin media Web site indicated to do so I have as stated spent hrs on the phone talking to yr people about the problem and now you suggest this I am totally fed up ringing VIRGIN MEDIA and constantly going over the same things.

  • essojohn Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

  • Omnomnick Nick Blackburn (@Omnomnick) reported from Camden Town, England

    @hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!

  • markcatchlove Mark Catchlove (@markcatchlove) reported from Ilford, England

    @virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.

  • elmah69 Elmarie Hahn💙 (@elmah69) reported from Ilford, England

    @LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from Islington, England

    @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

  • essojohn Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from Islington, England

    Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

  • Editmonster Stewart Daniels (@Editmonster) reported from Walthamstow, England

    @MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs

  • essojohn Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    @virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.

  • essojohn Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    @virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get

  • Editmonster Stewart Daniels (@Editmonster) reported from Walthamstow, England

    @virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen

  • sallyhhk SallyH (@sallyhhk) reported from Islington, England

    @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

  • marcones87 marco salamone (@marcones87) reported from Tottenham, England

    @virginmedia n22 my line is down, this issue is due for the weather?

  • GaborPfalzer Gabor (@GaborPfalzer) reported from Kensington, England

    @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

  • GaborPfalzer Gabor (@GaborPfalzer) reported from Kensington, England

    @virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.

  • elmah69 Elmarie Hahn💙 (@elmah69) reported from Ilford, England

    @virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.

  • BBLn15 Helen Reihill (@BBLn15) reported from Tottenham, England

    @virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?

  • essojohn Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    @BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from Islington, England

    Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • movementnurse Louise (@movementnurse) reported

    @calvinrobinson @virginmedia No, but they will still take your money whether the service is good or not @virginmedia

  • c0tt0nbuuuud Jess (@c0tt0nbuuuud) reported

    @virginmedia my internet has been on and off for days but now it’s completely gone down. What’s going on?

  • mr_staplegun J (@mr_staplegun) reported

    @virginmedia I have one of your community team members on to it. FYI - the issue is if you wish to reuse previously registered email addresses you have to perform a move and transfer (of the email from previous account to new account)

  • VMKirk Viv Kirk (@VMKirk) reported

    @virginmedia Problems still unresolved. Any updates @virginmedia ?

  • colinlbrown Colin Brown- 💙🏴󠁧󠁢󠁥󠁮󠁧󠁿 PUP (@colinlbrown) reported

    @calvinrobinson @YvetteHenson @virginmedia Try WhatsApp.... If you've got 24 hours of life you wish to lose.... Worst customer service there is!!

  • Jaini2021 Jaini (@Jaini2021) reported

    @virginmedia internet has been down for the last two days. What is happening?

  • Emotheviper Shane Williams (@Emotheviper) reported

    When are @virginmedia going to actually fix the intermittent wireless internet drops in the B18 area it’s been four days and your website continually lies about it being fixed as it goes between “there’s no issue” to “our workers are out fixing it”

  • GwinnyGordon G (@GwinnyGordon) reported

    @virginmedia Can you tell me why I am now on Day 7 of no internet service? Updates say 'we have identified the problem and an engineer is on his way' - surely it doesn't take 7 days to get there? A more accurate explanation would be helpful.

  • DebtorToGrace C.A.Smith (@DebtorToGrace) reported

    @calvinrobinson @virginmedia No customer support on the Sabbath. ;)

  • rorydelamere rorydelamere (@rorydelamere) reported from Dublin City, Leinster

    @virginmedia internet gone since yesterday in Glasnevin. Customer support lines closed. Can you fix please?