Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and EN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, City of Westminster, London, Waltham Forest, Hackney, Ilford, Paddington, City of London, Barnet, Islington, Newham, Camden Town, Wembley, Dagenham and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| City of Westminster |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
TV | |
| Waltham Forest |
Internet | |
| Waltham Forest |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Gabor
(@GaborPfalzer) reported
from
Hammersmith, England
@AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@AbzAaron @virginmedia Even better… if you don’t play along, nobody else will cancel it. You can’t even hang up on the sales pitch.
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU
(@essojohn) reported
from
Broxbourne District, England
@virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.
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Andrew Battle
(@andy_s_battle) reported
from
East Ham, England
@virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think
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SallyH
(@sallyhhk) reported
from
Islington, England
@virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Elmarie Hahn💙
(@elmah69) reported
from
Ilford, England
@virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.
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Mark Ryan
(@MarkGRyan) reported
from
Ealing, England
Once again @virginmedia let us down with internet in W13 area ... not a good service at all
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.
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Mark Catchlove
(@markcatchlove) reported
from
Ilford, England
@virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.
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Andrew Battle
(@andy_s_battle) reported
from
East Ham, England
@virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub
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Elmarie Hahn💙
(@elmah69) reported
from
Ilford, England
@LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU
(@essojohn) reported
from
Broxbourne District, England
@virginmedia No I have not and at no stage has any one or any virgin media Web site indicated to do so I have as stated spent hrs on the phone talking to yr people about the problem and now you suggest this I am totally fed up ringing VIRGIN MEDIA and constantly going over the same things.
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU
(@essojohn) reported
from
Broxbourne District, England
@virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get
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Helen Reihill
(@BBLn15) reported
from
Tottenham, England
@virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.
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Nick Blackburn
(@Omnomnick) reported
from
Camden Town, England
@hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.
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Stewart Daniels
(@Editmonster) reported
from
Walthamstow, England
@MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jane
(@janehetts) reported
@virginmedia A little longer! 3 days to rectify! Don’t mess me about. We’ve also got no landline, at Christmas time when relatives have been trying to call me apparently. When exactly will this be fixed? How do I claim compensation ? How do I cancel? #nevervirginmedia
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Matt C
(@Mattcarter30) reported
@virginmedia No it's been the same since I signed up for the text updates, I would have thought a text update would have been keeping me updated even if it was too say sorry still the issue .........
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Simon Attwood-Cox 🐝
(@SimonAC89) reported
@virginmedia Iv been on the phone to your team all evening. I’m literally at my whitts end. I can’t believe it’s so hard to get just internet quick enough for me to give you recommendations but can’t help your existing customers
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Lucy Kempster 👱🏻♀️
(@Kemp9Lucy) reported
@virginmedia We are currently writing to Lutz Schueler your CEO in a desperate attempt to get some service/help/information. We are 6 days away from Christmas, this must be sorted asap!!
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Lorna Bennett
(@dooneyrocks) reported
@virginmedia The issue was you hadn't installed the outside box and no one checked
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Erica Clarke
(@ezzyjc) reported
@virginmedia @jet2tweets Truly horrific (lack of) customer service form virgin media tonight regarding home phone switchover. This change will mean an elderly person will no longer be able to operate a fall alarm during times of loss of service. Surely this is disability discrimination. No offer to help!
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LOL_VO
(@LOL_VO) reported
@virginmedia any idea when TV services and internet will resume in Dartford. Been down all day. Reported and says engineers onsite.
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Graeme Cobb 🇬🇧⚡️🚙
(@graeme_cobb) reported
@virginmedia I tried that and it’s what sends me in a never ending loop. The page yesterday attested to issues which the five emails from Virgin today confirmed were fixed. All I want to do is report a fault & I can’t. It needs investigating.
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Phil Bach
(@Phil_Bach) reported
@virginmedia when will you sort the issues in b28 area ? , estimated dates keep coming and going , bb drops at least 15 times a day , not good when wfh . Ticket shows number F010323024 . Last text update was fix for 16th December, was told on phone 22nd Dec
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John (Eggsy)
(@EggsyGLC) reported
@virginmedia I was told the company would go beyond the standard compensation for the numerous other problems that arise from @virginmedia failing to carry out the work on time.