Virgin Media outages and service status in Enfield Town, England

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Enfield Town, Waltham Forest, Borehamwood, Elstree, Barnet, Islington, Potters Bar, Harringay, Woodford Green, Walthamstow, Buckhurst Hill, Camden Town, Waltham Cross, and Edgware.

City	Problem Type	Report Time
Hackney	Internet	3 hours ago
Hackney	Internet	7 hours ago
Hackney	Internet	12 hours ago
Hackney	Internet	13 hours ago
Hackney	Internet	2 days ago
Hackney	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  Helen Pinkers (@Barchetta66) reported 53 seconds ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Vignesh (@mistervickster) reported 2 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  Dionne (@dionnepat2000) reported 7 minutes ago from Walthamstow, England

  @virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me

• 
  Grant Osborn (@Gosbo68) reported 7 minutes ago from Northaw and Cuffley, England

  @Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.

• 
  𝚂𝚝𝚎𝚙𝚑𝚎𝚗 𝙵𝚒𝚝𝚣𝚜𝚒𝚖𝚘𝚗𝚜 (@WordDoodler) reported 11 minutes ago from Tottenham, England

  So it turns out @virginmedia have a help system that isn’t helpful. Catch-22 built into system and no tv. Why am I paying them?

• 
  Emma Churcher-Holt (@emmalouchu) reported 11 minutes ago from Camden Town, England

  @virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.

• 
  SA Punk (@michaelsamuels4) reported 17 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  Annie Caird 🌻 (@AnnieCaird) reported 17 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 17 minutes ago from Enfield, England

  @virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷

• 
  marco salamone (@marcones87) reported 19 minutes ago from Tottenham, England

  @virginmedia n22 my line is down, this issue is due for the weather?

• 
  Mira Burton (@MiraBur44156853) reported 28 minutes ago from Tottenham, England

  @virginmedia It's ok for now but evenings are the worst.

• 
  Debbs Durston (@DEDNaive) reported 29 minutes ago from Enfield Lock, England

  @virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 37 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported 39 minutes ago from Camden Town, England

  @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

• 
  Steven Kraan 🐀 (@drawing_daily) reported 41 minutes ago from Islington, England

  @virginmedia internet down second day in a row, when will it work again?

• 
  Emma Churcher-Holt (@emmalouchu) reported 49 minutes ago from Camden Town, England

  @BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 51 minutes ago from Broxbourne District, England

  VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.

• 
  Graeme Puttock (@GraemePuttock) reported 59 minutes ago from Enfield Lock, England

  @virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2

• 
  Peggy Dyer (@Mrspdyer) reported 59 minutes ago from Barnet, England

  @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

• 
  raimundo vazquez (@raimundo) reported 60 minutes ago from Tottenham, England

  Hi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KP (@KP_1886) reported 6 minutes ago

  @virginmedia Your broadband outages are absolutely unforgivable. We’re paying good money for your internet only to be denied the ability to do our jobs because we have no WiFi. The fix date keeps changing. It’s not improving. Yet we’re still paying. What are you doing about this?

• 
  Stephen Old #FBPE (@StephenOld) reported 7 minutes ago

  @thenorth4theeu @virginmedia Who id you change to? I have had enough of Virgin. My internet works but the landline has not worked for months. It is impossible to get help from them.

• 
  lyndsey buchanan (@lyndzb1990) reported 11 minutes ago

  @virginmedia why is it so difficult to speak to customer service? Chat isn’t replaying and I’ve been hung up on and ignored twice. I have a complaint but I suppose if you ignore me you don’t have to deal with it 👌

• 
  sam (@5amcoek) reported 12 minutes ago

  @virginmedia Is there any more detail on the fix? It just keeps getting pushed back every couple of hours

• 
  Emily Atkins (@bahallathegreat) reported 12 minutes ago

  @virginmedia hi guys um I need a engineer to relay my cable also just to check my hub etc as my speeds up stairs are half what the used to be we’ve done all the normal stuff soo just need the number but all I find is customer services

• 
  john rowan (@jokewapo) reported 16 minutes ago

  Since @O2 and @virginmedia got together what shite show it is. O2 signal is terrible and Virgin WiFi has went from being brilliant to petty poor

• 
  lukewarm352000 (@lukewarm14) reported 24 minutes ago

  @O2 @virginmedia So if I get an issue with one account I get an issue with both accounts Got locked out my virgin account due to a scammer on o2 Takes days to unlock and then the scammer is back and they lock it down again Going round in circles with their poor service

• 
  Eternal Elneny (@eternalelneny) reported 25 minutes ago

  @virginmedia With all due respect, the engineers have been there all day, I saw two of them having a 40 minute lunch break at 10am at Greggs. Can you push these engineers to get this completed today? Compensation isn’t a valid response to not being able to work - ridiculous service

• 
  m a t t (@weyland76) reported 27 minutes ago

  .@virginmedia my TV box will not record anything. Every recording says "recording failed due to a technical issue" but I have no idea what that issue is?

• 
  Monica Allan (@MonicaAllan1) reported 29 minutes ago

  @virginmedia It look like our outage in NW1 will be fixed by the 31st August? Surely that cannot be correct? We have have been without broadband and TV for 3 days now?