Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Harlow, Hackney, Hammersmith, Ilford, Paddington, City of Westminster, Wembley, Fulham, Romford, City of London, St Albans, Enfield Town, Camden Town and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Harlow |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Hannah Berryman
(@BerrymanHannah) reported
from
Tottenham, England
@AshAtalla Not on our **** virgin media it isn’t - just 1st 2 seasons (seen and loved)
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Sevki 💉 💉🎉
(@sevki) reported
from
City of London, England
.@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”
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Foodwise Woman
(@FoodwiseWomen) reported
from
Kensington, England
I’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
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JAS 🇮🇳 🇬🇧
(@jas9029) reported
from
St Albans, England
@virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!
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shoegal
(@Marshall5Sharon) reported
from
Kensington, England
No internet at all now… apparently there are a few areas with dodgy internet problems… thanks Virgin media 🤬🤬🤬🤬
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iTzik
(@iTz_iTzik) reported
from
Barnet, England
Regret the day I left @skytv for @virginmedia my #broadband has been terrible and never had to talk about broadband so much in my life. Day 1 of my social media rants of poor quality and service to get out of my contract early and move on @LutzSchueler more tomorrow
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?
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David Mason
(@davymace) reported
from
Enfield Lock, England
@virginmedia Hub4. It’s bad everywhere but gets worse further away from hub. Avg c.40mbps when promised >100.
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.
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spite driven development
(@thomas_maurice) reported
from
Islington, England
Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again
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vince0118
(@vince01181) reported
from
Ealing, England
@virginmedia I’ve paid £15.99 for this movie and it’s been nothing but glitchy. Can’t watch it and almost mockingly, a message has come up saying “you are currently experiencing network issues with this show”! I’m getting average download speeds of 400mbps!!
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shoegal
(@Marshall5Sharon) reported
from
Kensington, England
@virginmedia It says no problems but believe me… I have no WiFi at all, rebooted and done the usual check
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia can you please make sure you refund my £99.00 bill that you have just sent me as you service is appalling and so are you so called top engineers who have not fixed my issue since April 2020. Absolute rubbish and just counting the days until I am able to leave
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Jen Daly
(@jgraha14) reported
from
Ealing, England
@virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia FYI - the service status on your website/app says there is no broadband issues, but when I go onto troubleshooting with intermittent WiFi, it says there’s a big problem in my area. Not overly helpful, have been trying for a couple of hrs to fix ourselves 🙄
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Jones
(@MattsLOST) reported
@virginmedia you’re overcharging me. And I’ve been on hold for an hour . Tried online chat and it says 4hr wait. I’d like to cancel my contract please. But not hold for 4hrs to do so.
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Aaron
(@CarefulAaron) reported
@virginmedia Price is going up again, I'm paying a lot more for a standard bundle than a new customer is paying for one of the top bundles. Web chat is too busy to talk so who do I speak to about getting a better deal?
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Hood
(@HoodLfg) reported
@virginmedia You asked to be kept posted so here you go, after waiting another 2 hours someone tried to convince me to stay for 30 minutes then eventually got over the fact I didn't want to stay and has now been saying he cannot cancel and replies take forever
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tony gordon
(@gordon_tony) reported
@virginmedia Well you probably know that cost is the most important issue, I told customer services that the price increase was to much and I'd change supplier, it met deaf ears and that's when I knew to change
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Kak0337
(@kak03378) reported
@virginmedia I have. I spoke to Steffi. She fixed it for now but to be honest, I’m sure it’ll be down again tomorrow. It’s always the same. Something is fundamentally wrong with my connection and I’m tired of asking for help.
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Ed wood
(@Edwood69632689) reported
@virginmedia spoke to someone called Shannon last Thursday at I presume the Scottish customer service centre.
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BigHand
(@BigHandLeon) reported
@virginmedia It won’t let me type my name in the box! And I can’t move on. Please help
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Jas mine
(@Jasmine67607241) reported
@virginmedia hi, I have recently signed up for a contract, I would like to make a complaint about the fact I’m obligated to pay for a contact for a week before it had even started yet. This has resulted in me paying two contacts simultaneously
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ian rogers
(@JayWratten) reported
@virginmedia To let you know, a charge of £40 has been applied to your account as we've not received our kit. Once we've got it, we'll credit this back to your account. great service not with you anymore another threat of a fine 🤬🤬
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Emma Walker
(@emmawalker1969) reported
@virginmedia Yes there is an estimated time for the tv. I would just like to speak with someone why the broadband hardly works in the house and is so slow