Virgin Media Outage Report in Enfield Town, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Enfield Town come from postal codes EN1, N18 and N13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Camden Town, City of Westminster, Barnet, London, Enfield Town, City of London, Islington, Hackney, Paddington, Tower Hamlets, Bushey, Greater London, Poplar, Hampstead and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Camden Town |
Wi-fi | |
| City of Westminster |
Internet | |
| Barnet |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Antje Southern
(@noneybean) reported
from
Islington, England
@suzy1978 @virginmedia Let me tell you, leaving is made impossible by Virgin. I tried every Avenue and had to cancel my direct debit as a last resort
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Mark Phillips 💙
(@Mark_Phillips66) reported
from
Camden Town, England
@TitaLulah @virginmedia They’re very poor - in service. They must be rolling in cash though.
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Y A Z F A I Z
(@FaizYaz) reported
from
Camden Town, England
It for me and SURPRISE SURPRISE she was able do it no problem. I just kept refusing to be put on hold. Initially she muted me and probably wanted me to hang up but I stayed on the call. IM FINALLY FREE from Virgin and will happily never use their service again 💯👋🏼 #virginmedia
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Lino.. Oh. 💙
(@linopolis) reported
from
Brentford, England
What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
@virginmedia 6 months worth of internet issues
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A
(@amhldg) reported
from
Romford, England
@virginmedia Upgraded my broadband package to TV & Broadband this morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?
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Antje Southern
(@noneybean) reported
from
Islington, England
@robmjanem1 @virginmedia I am waiting too. Virgin is a useless company. Not worth paying for top speed. They make is impossible to call and cancel. Wasted hours on the phone.
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia I recommend to anyone never to consider taking out a Virgin Contract. Be careful to read other customers reviews. Once you sign up there is no way to leave again. You’ll be holding in the waiting queue until the end of your life.
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Antje Southern
(@noneybean) reported
from
Islington, England
@Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Calling your 0345 cost me £30 last time as waiting tines exceed one hour. You don’t get this? Do you? Seriously? £30 to get in touch with customer service?
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia @prtmunro Communication with bots? Automated systems? I tried all. My landline still not working. And no one got back to me. Your customer service policy comes close to fraud
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Camden Town, England
@virginmedia worst internet provide and customer service ever!!! You’re honestly the absolute worst. We’re told that due to the useless internet for weeks on end, we could leave without fees. And now that we call to cancel you want to charge us?!?! Pathetic
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A
(@amhldg) reported
from
Romford, England
@virginmedia Upgraded my broadband package to TV & Broadband yesterday morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia @garysmartin Your service isn’t even worth half the money you charge
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Antje Southern
(@noneybean) reported
from
Islington, England
@Devylonely @virginmedia Try and cancel if you can. Read through the review on Twitter. People can’t get through to cancel. Get another small provider who have a real phone number to call and people who can help you.
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia what is happening with the internet? I am on work calls and it annoying when the internet goes down. #internetdown
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Before you post this pay attention to making the Internet you provide reliable fist. Advertising high speed you raise false expectations. Every single comment on your site is a complaint. I really hope people draw their own conclusions and decide to not join.
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Mark Phillips 💙
(@Mark_Phillips66) reported
from
Camden Town, England
Yet more #virginmedia problems in NW5 - every day this week @virginmedia
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia This outage has been going on a month. I sincerely don’t hold out any hope it will be fixed by 3 today but let’s see shall we?
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia The worst company I have every dealt with. Unless I have total loss of internet I get no discount on my bills. The fact that I have minimum service is irrelevant to your “customer care” #ofcom really needs to regulate your company because you are ripping off your customers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey j
(@Traceymichell28) reported
@sammy_pye @virginmedia Get used to it,disappointment is common with virgin media, 4 days last week without any services and you can't get any help on Customer services,all down again today.
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Martin
(@Hmartin1Martin) reported
@virginmedia I need help your website is not helping I need to talk to someone not calling I want to message your whatsapp is a mess I need live chat heavy rain is flooding the main box outside Keep loosing connection I run the test and do the resetting stuff on router not help
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Julio Geordio
(@MisterChristo4) reported
@virginmedia The complaint hasn’t been closed down, it was sent to the CEO office and never responded to
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Niamh Lincoln
(@LincolnNiamh) reported
@virginmedia new customer working from home and my WiFi keeps cutting out its horrendous!! Impossible to speak to a real person please help.
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💜Dua💜
(@Shazia_Jalal) reported
@virginmedia Yet again Virgin mess up my new contract! After an hour on the phone and not getting anywhere they email me how my complaint has been resolved? Only it hasn't!
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Eileen HM
(@eileshm) reported
@virginmedia How virginmedia can manage to increase sales of additional products to customers desperate to get the service they pay for. Advised, there is nothing you can do to help in the interim - except purchase more products - disgrace #virginmedia
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Jon
(@itsjonnyboy_) reported
@virginmedia hi my remote has suddenly stopped working - it turns my TV on and off and controls the volume but isn’t functioning with the 360 box. I’ve followed your instructions here, but they didn’t help. Your phone line service just hangs up and tells me to check online.
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Susan Hunter
(@ShunterSuz) reported
@virginmedia - I have been trying to cancel my services with you for the last 12 days and getting absolutely nowhere with you customer services team - its beyond a joke now. Very exasperating and frustrating. Is there anyone there that can ACTUALLY help?!!!
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Julio Geordio
(@MisterChristo4) reported
@virginmedia I raised a complaint in December which went to the CEO office, still no response. This complaint has disappeared from my account page. How can I get through to UK based call centre?
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Brian Jacobs
(@brianj49) reported
@MaverickMark @virginmedia Pathetic customer service. I would write personal letters to the whole Board as well as the Marketing Manager. You and Yours on BBC R4 are always up for stories like this. I would also consider the small claims court given the impact on your business of the lack of service.