Virgin Media Outage Report in Enfield Town, Greater London, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Enfield Town come from postal codes EN1 , N18 , N13 , N21 and EN3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Enfield Town, England
The most recent Virgin Media outage reports came from the following cities: Wembley, London, Poplar, Camden Town, Barking, City of Westminster, Newham, Enfield Town, Hammersmith, Ilford, Westminster Abbey, Brent, Hackney, Islington, and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley
|
Internet | 5 minutes ago |
|
London
|
Internet | 40 minutes ago |
|
Poplar
|
Internet | 55 minutes ago |
|
London
|
Wi-fi | 1 hour ago |
|
London
|
Internet | 8 hours ago |
|
London
|
Internet | 10 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Now Hear This (@NowHearThisUK) reported from Camden Town, England@virginmedia Intermittent but at worst was up to 5 times daily
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Ahmed Elfaki (@elfakiuk) reported from Ilford, England@virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home
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Robert Tointon (@roberttointon) reported from Romford, England@virginmedia I can understand the need for maintenance work to improve your service but why do it during the day when the majority of us are still working from home? At least do it late evening or early morning when no one is using it!
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Boston Celtics (@BostonCelticsFC) reported from Walthamstow, England@virginmedia need home phone support please! Been on hold 1 hour 20 mins. The Home phone for some reason is not making outgoing calls and when it does, it comes up as a mobile number which I'm assuming is on the sim card from the burnside terminal. Need help please
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Gk (@Gksharkar) reported from East Ham, England@virginmedia since 2016 with virgin but really disappointed and disgusted as network is so cheap, sometimes feel like i am in the Amazon Forest. As advised i upgraded it and nlw paying more money but without proper service. Everyday it drops.
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Tina Clark (@Tinalc69) reported from London, England@virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!
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Dj Smith (@ImDjSmith_) reported from Hackney, England@virginmedia Then John if you read my tweet you would of seen the images attached and that NO ONE is picking up the phones at virgin media customer services. and I can see from other people’s tweets. There is a common theme here. Why can’t @virginmedia call me back???
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MiaMc (@65moon) reported from Broxbourne District, England@virginmedia why does my TiVo box only record partial programmes? So annoying to sit down to watch a film to find it’s only recorded 28 minutes 😡I have two boxes and it happens on both. Why am I paying for a non-service? This needs to be fixed ASAP
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Terry Ransome (@Transome77) reported from Ilford, England@virginmedia trying to contact you to cancel my services. Cannot get through on phone or through messaging? Please help
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Kate Cooper (@katecooperuk) reported from Brentford, England@virginmedia internet and tv services down in NW10. The service update says fixed by 12 Oct, is this right? (Service has been sketchy since 2 Oct) 😢
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Now Hear This (@NowHearThisUK) reported from Camden Town, Englandafter 6 mths @virginmedia have found the fault causing my router going offline. i have suffered countless calls, 4 engineers, often 5 times a day outage and customer service suggest i just end the contract. my request for 1 month discount is unreasonable apparently. #valued
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Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England@virginmedia @GetYourAlexOn And spend another hour on the phone. This is totally unacceptable service.
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Amolsingh (@rajputamol) reported from Ilford, England@virginmedia It's still down. It's been 2 days. Are the engineers working on this or not? Unbelievable! #virginmediadown
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Mat Barnett (@matbarnett) reported from Walthamstow, England@virginmedia Thanks. We’ve just been told 4PM too but can you confirm if it was a planned outage? We weren’t given any notification and this is the worst possible timing.
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André Camacho (@afcamachos) reported from Camden Town, England@virginmedia absolutely unacceptable what has been happening for the past 4 days in the North West London area. In times where so many people DEPEND on having a decent broadband to work from home, your service has been appalling. Customer service non existent it seems as well...
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JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England@Blonde_Nutter @Clarkey_44 Virgin media for me. Would have sky q but internet with them here is awful!
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J Murdoch-Smith (@ItaloMurdoch) reported from Camden Town, England@virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?
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Philip Berryman (@philip_berryman) reported from Barnet, EnglandOne month now of hassle trying to instal fibre optic. @virginmedia constant hassle. Promised engineers that don’t arrive, promised call backs that never happen, 4 hours on hold, engineer installing wires incorrectly, 4 weeks and still no service. Cannot run business! Help!
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James Cherry (@JCherryAMES) reported from London, England@virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!
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Anne Hogarth (@hogartha) reported from Loughton, England@virginmedia Pretty poor. We will contact you with the full details. The current speed is 31Mbps!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kay (@Kay75152518) reported@virginmedia @LewisCapaldi You did not even sort out my latency problem even after logging a complaint apalling I will be going to OFCOM too
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Errol Jones (@ErrolJones1) reported@virginmedia Still issues in our area affecting the broadband. We’re into day 4 of problems. Not good enough for the amount you charge @virginmedia
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Kay (@Kay75152518) reported@virginmedia That isn’t acceptable you should have let me know so I could inform work instead they’ve it turned the on internet without notifying me I’ve never had such apalling service I’ve been with other providers who complete work at night to not interfere with services I am not happy
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jeremy ridgway (@jeremyridgway) reported@virginmedia once again, no broadband no phone service in London SW10 - always on. Friday - call centres always at no problem
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abby🦦 (@abbymd01) reported@virginmedia Need to get an engineer out to set up my wifi i have tried to call yous the last 4 days and on hold up to an hour absolutely disgraceful service i work from home and haven’t had wifi the past week and literally can’t get through to yous have to be the worst company
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Nomad Berserka (@NomadBerserka) reported@virginmedia Given zero advice other than status of damaged cables in the Wigan Area. Broadband went down August 15th and is still not repaired. "Hopefu repair" date and time is Fri 2nd Sep 1800. But it will either then become Sep 3rd at 1800, or Monday 5th at 1200. Just like it has been.
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Louise (@loopylou0141) reported@virginmedia Tried numerous times on hold over an hr I won't accept router and have cancelled direct debit funny how can all be arranged online but can't click a cancel button guess so someone can try talk me out of cancelling 😡
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KS (@kasimbla) reported@virginmedia no Wi-Fi what a joke. The box light isn’t even coming on. Yes I’ve turned it on and off and not working
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Jane2005 (@Jane2005) reported@dondiaper1 @virginmedia Don. Are your devices from rhe 1990s? I am having the exact same issue. I am 2 days outside of the cooling off period so it's £288 to cancel now. I am having to use mobile data from my phone in order to actually communicate with them.
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Kay (@Kay75152518) reported@virginmedia the service is disgusting, you’ve turned off internet because of works in your area yet you DID not let me know you will be doing works now this is going to affect my work!! I am leaving virgin media after all the problems I’ve been having!!