Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 12/06/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: St Albans, Hackney, London, City of London, Paddington, Hammersmith, Harrow, Tower Hamlets, Islington, City of Westminster, Camden Town, Ilford, Newham, Wembley and Waltham Forest.

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City Problem Type Report Time
United KingdomSt Albans Wi-fi
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • djbosher dj bosher (@djbosher) reported from Kensington, England

    Wifi fail incoming, **** you virgin media

  • TohottoTrott Matt Davies (@TohottoTrott) reported from Harrow Weald, England

    @virginmedia I reported this over 24 hours ago, after doing your test I have an appointment for Saturday!!!! That’s not a good service, please come back with a better solution

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia still waiting for my call back re my complaint C-291120591. It is ridiculous one has to wait so long for a phone call, it’s not I require an engineer to attend!!! Is this your example of customer service? Joke

  • johngriffiths7 johngriffiths7 (@johngriffiths7) reported from Hoddesdon, England

    @virginmedia Service calls from a wifi router which is misbehaving. It isn’t clear to me that the operators are actually changing the record to prevent further calls. The number called is 01992#411972# but I have been called multiple times from 0161, 01582 and 01494 numbers. College IT told

  • fackjossey Foss (@fackjossey) reported from Camden Town, England

    @virginmedia our cable doesn’t fit as it should (we were told an easy installation and just the box is required), and my partner is getting no response from anyone to help...? Just moved into a new flat with no wifi now so not ideal

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting

  • brianging Brian Ging (@brianging) reported from Ealing, England

    @virginmedia I've called 4-5 times. The only time I get though is when I select the option to upgrade my services 🤔 Strangely not at home to people wanting to cancel.

  • Ethanisraelite Ethan Greenwood (@Ethanisraelite) reported from Barnet, England

    No #Virginbroadband in #Edgware @InsideEdgware #HA8 anyone else having a problem? @virginmedia

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    @virginmedia Thanks couldn't help and I have stopped waiting. All I wanted to was change my password as I had forgotten it 🙄😕😔

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    @virginmedia Thank you for your reply. We had a technician out over 5 weeks ago to check the landline. He told us the cable in the road was damaged and it would take 10 days to fix. That was nearly 6 weeks ago and we have heard nothing since and can’t get through to your customer services.

  • matthewcarter7 Matthew Carter (@matthewcarter7) reported from London, England

    @Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!

  • AsadMoghal Asad Moghal (@AsadMoghal) reported from Kensington, England

    Why does @virginmedia have the worst customer service - the chatbot won’t work, the telephone service disconnects straight away - why bother with the service?

  • PaxtonDan515 Danny Clark (@PaxtonDan515) reported from Enfield Lock, England

    @virginmedia your process for cancelling a contract is awful... no doubt telling your operators to keep hanging up. Wankers

  • TohottoTrott Matt Davies (@TohottoTrott) reported from Harrow Weald, England

    @virginmedia any idea how long the broadband is going to be down?

  • marie_haggerx 𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    Why am I seeing this message @virginmedia when trying to watch the football on my iPad? I have watched it many times on this device now I am seeing this message .... PLEASE HELP!

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    @virginmedia Engineer booked for Tuesday. I spoke to Ezra on your team who was brilliant in fairness. Very apologetic about the level of service and now looks like we need planning permission to dig up the road to fix the cable.🥴 Thanks for your responses and happy new year!

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @GrantHarvey10 Need help installing. Just got sent virgin media ones. But says ones gets connected to hub. Which I get and then the other plugged in the same room? Which i don’t get.

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    Does anyone know of a service worse than @virginmedia? Our home phone went down 5 weeks ago and we were promised an engineer in 10 days, yet still no one has come. I have tried ringing the customer help number a number of times but after about 1 hour 15 mins it rings off. Help!

  • FedeAmati Fede Amati (@FedeAmati) reported from Loughton, England

    Yo @virginmedia I’m trying to report a data breach as a customer of yours whose details were taken and I cannot get through for love nor money. Where is your #customerservice please thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • swanfeet roy duffy (@swanfeet) reported

    @virginmedia Just had 2nd engineer out today internet fixed he left and guess what now no service again called help line to be told I have to wate 24 hours after waiting 2 years omfg

  • paul63384494 paul (@paul63384494) reported

    @virginmedia 5 call again explain all the issues I’ve had to your customer service to be asked and I quote “so what’s your actual problem” seriously ??????

  • swanfeet roy duffy (@swanfeet) reported

    @virginmedia Just had another engineer out cut some cable off reinstalled the box Internet was working while he was here he left within 10 minutes my Internet has gone again so I call help line to be told They can’t do anything for 24 hours

  • craigy_xo Craigy 🏳️‍🌈🐧 (@craigy_xo) reported

    @virginmedia There aren't any. It's got progressively worse. It doesn't even cover the whole house, when your routers used to have more range. As soon as the first 6 months are up, it slows down and you call to try to sell boosters. It's all about money, always.

  • swanfeet roy duffy (@swanfeet) reported

    @virginmedia Yes lol it starts fine but then The service starts to die out gradually until I have nothing left and no service

  • cngd79 dc (@cngd79) reported

    @virginmedia what’s going on with your service in DA9. Latency in last 7 days has ranged from 15.1ms to 270ms. Very unreliable latency.

  • mariabatson maria batson 💙 (@mariabatson) reported

    @virginmedia is there a problem with TV and broadband in the LE2 area please 🤔🤔

  • TWH_Neo_3466 AVD | TWHNeo3466 (@TWH_Neo_3466) reported

    Ok so my 85 yr old Mother's house phone is not working... 35 minutes trying to get thru to @Virgin @virginmedia to sort it out.. they are sending someone out on TUESDAY!!!!! If you think this is good enough well done... My family have been with @Virgin for years and years

  • waynedaniell Wayne (@waynedaniell) reported

    @virginmedia tv and broadband outage in the west london area and your website won’t register me for updates to service. Can someone advise how much longer this is goi g to be?

  • JHowell1985 James (@JHowell1985) reported

    @virginmedia I’m out at the moment but I think this is just a problem with Virgin TV Go