Virgin Media outages and service status in Enfield Town, England

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, Islington, Harringay, Waltham Forest, Barnet, Camden Town, Hackney, Borehamwood, Waltham Cross, Hampstead, South Woodford, Woodford Green, and Chigwell.

City	Problem Type	Report Time
Enfield Town	Wi-fi	1 day ago
Islington	Internet	1 day ago
Harringay	Internet	4 days ago
Harringay	TV	5 days ago
Waltham Forest	TV	7 days ago
Harringay	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  Stewart Daniels (@Editmonster) reported 21 seconds ago from Walthamstow, England

  @virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen

• 
  Peggy Dyer (@Mrspdyer) reported 13 minutes ago from Barnet, England

  @rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.

• 
  Graeme Puttock (@GraemePuttock) reported 15 minutes ago from Enfield Lock, England

  @virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?

• 
  Steven Kraan (@drawing_daily) reported 17 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Helen Reihill (@BBLn15) reported 17 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  PAT WEBB (@nan2thou) reported 28 minutes ago from Enfield Lock, England

  When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.

• 
  John carroll (@Johnboy82903002) reported 28 minutes ago from Barnet, England

  @virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well

• 
  Helen Reihill (@BBLn15) reported 30 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported 30 minutes ago from Camden Town, England

  @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

• 
  Maz 💙 (@marionmurray13) reported 32 minutes ago from Enfield Lock, England

  @virginmedia This is the standard service received from you if you have a fault!

• 
  Helen Pinkers (@Barchetta66) reported 35 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  SallyH (@sallyhhk) reported 35 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 41 minutes ago from Broxbourne District, England

  @BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.

• 
  Manny Montanaro (@MannyMontanaro) reported 41 minutes ago from Enfield Lock, England

  @virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼

• 
  Lloyd Child (@islingtonlloyd) reported 41 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  Derrick Brown (@DerrickSWB) reported 42 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  Rebecca Gould (@beccaleigh99) reported 43 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  Helen Reihill (@BBLn15) reported 50 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  John Sanderson (@SanderjoJohn) reported 53 minutes ago from Barnet, England

  @MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.

• 
  therealmasonbrown (@GodofwarBrown) reported 53 minutes ago from Walthamstow, England

  @virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eden Gem (@edengem) reported 3 minutes ago

  @virginmedia please Help! Just had 3 overseas tech calls trying to solve desktop email error. Last person has now cancelled all email iPhone email then passed me to someone else! Appreciate yr assistance.

• 
  mia (@miaKJKJ22) reported 3 minutes ago

  @entrustTMF @Gary1165 @virginmedia But what did they tell you? What type of issue this is? Router? When I go on their app to check connection in my place, it says all perfect. But I've no connection!! I can't wait few days as I'm working from home

• 
  Big Spice (@bigmanspice) reported 4 minutes ago

  Virgin Media won’t let me cancel my contract in peace kmt

• 
  Ash Tray Ashman🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 (@spudbishop666) reported 12 minutes ago

  @virginmedia trying to get help for an installation problem.. VM PHONE doesn't recognise my account. Have severe MH ISSUES . Woeful customer service.. unable to email either please advise

• 
  FuzzieRatBag (@FuzziePieRat) reported 12 minutes ago

  @virginmedia I understand that, it's the fact that I said I was willing to downgrade to get a cheaper offer, instead they offer higher prices & higher speeds. Funny part is, my renew is cheaper than the offers. I've got till July so I'll either cancel & be a new customer, or accept the renew.

• 
  mia (@miaKJKJ22) reported 14 minutes ago

  @virginmedia @Gregster29 How to contact you on Sunday with Internet connection issues? The router is flashing yellow since yesterday (Saturday), troubleshooting not working.

• 
  NJS (@NJS0580) reported 14 minutes ago

  @virginmedia Any idea when the broadband issue will be fixed in my area ? Teesside . It’s been slow for a good few weeks . Finally the service status page shows there is an issue ,the estimated fix date keeps changing. My internet is now working intermittently.

• 
  Jason Caine Smith (@jasoncainesmith) reported 18 minutes ago

  @VirginMedia No response on X or WhatsApp after hours. Cannot get through by phone due to your system issue. This has left an elderly customer without TV all day. Completely unacceptable. If I don’t get a response shortly I will be making a formal complaint.

• 
  Rob ⭐⭐️ (@LordBadshot) reported 20 minutes ago

  @entrustTMF @virginmedia @Starlink simples - best utility provider I have ever had and never gone down in the years I have been a customer.

• 
  Jade (@jadelr_) reported 23 minutes ago

  @virginmedia hi I was supposed to receive a replace box today but I haven’t yet and no tracking. Could you help please