Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Poplar, Harringay, Ilford, Hackney, Islington, City of Westminster, Ealing, City of London, Fulham, Paddington, Romford, Barnet, Hoddesdon and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Poplar |
Wi-fi | |
| Harringay |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Nuba
(@nubasutra) reported
from
Welwyn Garden City, England
@virginmedia I need to book an engineer. I cannot work without Internet. Please help
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Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
So this is what @vmbusiness does to support charities in this time of need. Nothing. #COVIDー19 is now a pandemic and they suspend phones for charities which scramble around to try to support people remotely. While other businesses donate to charities #VMBusinesss cuts us off.
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Faux pas queen
(@bookless) reported
from
Enfield Lock, England
@riddmj @virginmedia Unreal that with the technology they have they have not set up a customer chat service and kept some of their call center people working from home. I can’t speak with anyone to ask why are they charging me more without my consent.
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MAYOR OF DUNLOE 🎖⚒
(@MayorofDunloe) reported
from
Hackney, England
@virginmedia my on demand has gone down 😭😭😭
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Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
Just if you needed one more reason for never again to buy from @virginmedia
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Zeno
(@zeno1076) reported
from
Enfield Lock, England
@virginmedia Your sky sports link has issues for the last 5 days I’ve been trying and you site tells me my postcode is invalid . It is not you have been billing me to that address for over 10 years !!! Help !
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FeliceDk
(@FeliceDArco) reported
from
Islington, England
@virginmedia I DON’T HAVE INTERNET SINCE YESTERDAY (DOUBLE ARROWS FLASHING) TROED EVERYTHING NO ONE ANSWERING THE PHONE ! HELP
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Kamal
(@kamal4268) reported
from
Poplar, England
@virginmedia fix your messed up broadband internet its p****g me off. Location is E14. I pay more than £60 a month the package.
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Anne
(@ange1pie) reported
from
Camden Town, England
So we had 2 days with no internet problems, but hello Monday morning and back to square one #virginmedia #virginmediadown @virginmedia 🤬
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Faux pas queen
(@bookless) reported
from
Enfield Lock, England
@virginmedia Hi I need to urgently speak with someone. My service has been changed and I am getting charged more than promised I was going to pay without me agreeing to this. Need someone to contact me ASAP please
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Amanda
(@lavallinamanda) reported
from
St Albans, England
@virginmedia having real issues with broadband who can we connect with
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia I’m a new customer and originally broadband was supposed to be installed today, but has moved to 13/4 with no warning!! As 13/4 is also a bank holiday I don’t know what is going on! Have tried calling and live chat and no answers🙁🙄 please help
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Ryan Cheetham
(@rcheetham97) reported
from
Ilford, England
@virginmedia your wifi service has been terrible over the weekend and is dropping every 10 mins. i’ve tried phoning but was left on hold for an hour and then hung up on, and have had no reply from chat. i’m working from home so need the connection. have tried guides online..
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lee townsend
(@allcarpentry4u) reported
from
Potters Bar, England
Hey @skytv send me some info I’ve been with @virginmedia for 10 years pay by dd there service is crap can’t get into my store library to watch a box set I bought again whats worse it happens all the time I’m leaving
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Carlo Margaritelli
(@TheFakeItalian) reported
from
Romford, England
@virginmedia yesterday and today the broadband in RM12 works intermittently constantly says there is an issue can you please fix as I am struggling to work from home
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Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
@vmbusiness suspended our mobile as we sent too many texts in March. Fact that we are a charity and there is a global pandemic carries no waight with their customer support team apparently as ‘fair usage policy applies on all unlimited plans.
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STEPHEN BARRY - Magician
(@Stephen_Barry) reported
from
Borehamwood, England
@virginmedia ordered a new service, was told Id hear in 3 days what the progress was, it’s been 2 week, heard nothing, phone cut off when I tried to call and nobody responding to my emails
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June
(@June299858) reported
from
London, England
@virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*
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Albert
(@Albereit) reported
from
Walthamstow, England
So this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.
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Anne
(@ange1pie) reported
from
Camden Town, England
@virginmedia It’s been a week and a half now and my internet still keeps cutting out day and night. 😡 have followed online instructions but nothing works and can’t get hold of customer service. Not happy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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realDonaldChump
(@realDonaldChu16) reported
@virginmedia Can I have an update on my SAR ref KMM56537938V9801L0KM which you closed without providing me the information I requested even though you clearly have it (you are required by law to retain what I asked for). And an update on my complaint ref C-1712201217.
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Aran Wilkinson
(@aran384) reported
@TheHodge @mpdehnel @virginmedia Speed quality < connection quality. Unfortunately virgins network just isn’t that good to be honest like having Ferrari engine in a Toyota Aygo. May be fast but it probably doesn’t handle very well
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James Evans
(@JamesBrighton) reported
@virginmedia the absolute worst customer service I've ever experienced! After waiting for nearly a month for a response to my complaint your response was 'please call us'. My complaint was about not being able to contact you to change my package. Moving to another provider ASAP.
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Yaz - Mercedes🇬🇧Hamilton❤️#44
(@nilufaryali) reported
@virginmedia your internet is the worst internet i have ever used. I keep losing connection. I work from home and i am at risk in losing my job cos i cant do the role because your internet connection is rubbish. Im going to bt
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Liam Wilkinson
(@LiamWil86980592) reported
@virginmedia I have and there is no issues found, i am still getting 1/4 download speed than i pay for
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Iqbal Galsinh
(@ickson2010) reported
@virginmedia Thanks for the update.... seems no one knows what is being done then as the three people I spoke to couldn't help either? Guess will need to carry on hoping it doesn't go down again..... oh there it goes again 😳
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craig haughton
(@craig_haughton) reported
@virginmedia Nothing showing but been an ongoing issue the we have changed the router already for. FYI been over 5 1/2 hours now!
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Neil Davies
(@neildavies42) reported
@virginmedia No further appointments booked by your engineer and I don’t believe your Area Manager has tested the cabinet with a different test hub as you can see I was advised would happen. @virginmedia has left me with a service that’s stops me doing my key worker role.
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Frood
(@froodthehoopy) reported
So my virgin wifi performance fell through the floor today. Seems the hub decided to spontaneously rename my 5Ghz connection. Slow handclap #virginmedia
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Neil Davies
(@neildavies42) reported
@virginmedia Emergency response requires reliable WIFI to access documents and procedures ensuring the welfare of first responders. The service I was sold has not been met. The issues I have raised have not been dealt with.