Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes N13 and EN1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 12/22/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ilford, London, Newham, City of Westminster, City of London, Hackney, Waltham Forest, Hammersmith, Paddington, Wembley, Islington, Brentford, Harlow, Poplar and Harringay.

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City Problem Type Report Time
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomNewham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • YehudaAronovitz Yehuda Aronovitz (@YehudaAronovitz) reported from Barnet, England

    @virginmedia my phone suddenly won’t make calls. Can receive, text and is the same in different handsets. Been on hold for custserv for ages. Text service is taking too long too. What is going on?

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia Will do but I have been having issues for over 24 hours now.

  • PinkDotty_Sarah Sarah Yard (@PinkDotty_Sarah) reported from London, England

    I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @virginmedia can someone in the tech team please dm me as I have had no internet stability now for 2 months and no human is answering the phone not good when homeschooling

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia Back again! WiFi down again since just before 2. Nothing about issues online & have done the online WiFi test which says everything is working but none of us can get online for work or school.

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia Question: Why is your customer service so awful?

  • HarrisonsDeli Harrison's Deli (@HarrisonsDeli) reported from Ealing, England

    @virginmedia what the hell are you playing at?! Another evening of no internet when a time we need it! You are crap!

  • Jimbob_Du james Dunn (@Jimbob_Du) reported from Hoddesdon, England

    @virginmedia I received a phone call from a man , Jacob Smith purporting to be from your security department. He told me my internet had been hacked by someone in the USA. He refused any contact details after he told me to download a Quick Support app. He phoned 01606863673.

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia hi are there problems in N12 London area? I’ve lost tv & broadband but status page says everything is working ok? Help please

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues

  • wharfyoung jordan (@wharfyoung) reported from Poplar, England

    just spent 3 hours on the phone with @virginmedia trying to get an early termination fee waived (for an account which they cancelled) only to be passed to about 8 departments, and then be told it’s not possible and I’d have to make a complaint.. make it make sense pls

  • garygilligan Gary Gilligan #BLM #FreeNazanin #GTTO #3.5% (@garygilligan) reported from Harrow Weald, England

    @virginmedia I never lost connection to the router. The status said "Connected, no internet".

  • Rebeccadundon1 Rebecca Dundon (@Rebeccadundon1) reported from St Albans, England

    Losing the will to live here @virginmedia Trying to get my hub upgraded, website says please call us for free upgrade.. Can't get through on the customer service number. Help please

  • timmy_uk Timothy Firmager (@timmy_uk) reported from Camden Town, England

    @virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Paddington, England

    Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?

  • rita_gul Rita Gulrajani ⫩ (@rita_gul) reported from Enfield Lock, England

    @virginmedia Not satisfactorily no! Said all appointments were cancelled but never bothered to advise us!

  • GoldBoutique1 Mary (@GoldBoutique1) reported from Enfield Lock, England

    @virginmedia thank you again for no service and intermittent internet non stop now fir ongoing 2 weeks can’t you just find fault and fix it not happy so frustrating 🤬🤬

  • rbcurly ruth bankover (@rbcurly) reported from Borehamwood, England

    @virginmedia please advise what is happy in our area. The #wifi is not working. All internet services are down #help #virginmedia

  • Mustxkim Mustakim. (@Mustxkim) reported from Brentford, England

    @virginmedia yall *** man. Been down for 8 hours now. Trash *** internet

  • PinkDotty_Sarah Sarah Yard (@PinkDotty_Sarah) reported from London, England

    Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MLuker85 Mark Luker (@MLuker85) reported

    @virginmedia I’ve tried all this and I get fobbed off every time and they won’t send an engineer. Can you explain what upgrade works are taking place in the Croydon 03 area that will cause me problems until October?

  • GrahamWright81 Graham Wright (@GrahamWright81) reported

    @virginmedia can you provide me with your field support team phone number please? Have an urgent fault and going round in circles with your support centre

  • tanercakir_ Teç (@tanercakir_) reported

    @virginmedia 21st of June agreed delivery date and still yet today no router delivered. My second time purchasing £15 data package to my telephone to use internet on my laptop. Disgusting service. Talked to the representatives, what you only get is “Sorry”. Cringe service.

  • DonWimble Don Wimble (@DonWimble) reported

    @virginmedia ...and when a communications company cannot communicate, it suggests a real problem!

  • Nat_freespeech Natalie B 🔶️ (@Nat_freespeech) reported

    @virginmedia Hi I've been calling your customer no and cant get through and need to discuss my account urgently with someone as you appear to be billing me incorrectly.

  • olicastle Oliver (@olicastle) reported

    @virginmedia There is a fault. Thats the issue. Thats what's unacceptable. Lost 4 hours yesterday. And looks like all day today.

  • melenaskillen Melena (@melenaskillen) reported

    @virginmedia I used to work for yourselves, this is bullsh*t excuse me. So I’ve not to move because YOU don’t offer service there, make it make sense?

  • foodiechris Chris Hand (@foodiechris) reported

    @virginmedia This is not a problem with my phone, it’s the signal in my area !

  • TylerMccrudden Tyler McCrudden-Hext 🌙💫 (@TylerMccrudden) reported

    @virginmedia I still don’t have a virgin number or account number yet as I’ve only ordered yesterday so I can’t get any further than the automated messages but wish to cancel the order and not to start to use your service… please help

  • fiddecornell Fredrik Cornell (@fiddecornell) reported from Hackney, England

    @virginmedia i have now answered 101 questions in the Virgin Support Chat. Every ten question or so is along the line of ”pick one option to continue: 1. I really love Virgin Customer Services OR 2. I have a really small ****”. Worst experience for a long time. BOT heavy, no fix.