Virgin Media Outage Report in Enfield Town, Greater London, England

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Barking, City of Westminster, Newham, Enfield Town, Hammersmith, Ilford, Westminster Abbey, Brent, Hackney, Islington, Paddington, Waltham Forest, and Hampstead.

City	Problem Type	Report Time
London	Internet	48 minutes ago
London	Internet	3 hours ago
Camden Town	Total Blackout	10 hours ago
London	Internet	12 hours ago
London	Total Blackout	14 hours ago
Barking	Internet	14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  Vinod Mahtani (@1stcallosteos) reported 8 minutes ago from Enfield Lock, England

  @virginmedia Thank you. I didn’t know this service even existed. I will try them now.

• 
  Anne (@ange1pie) reported 15 minutes ago from Camden Town, England

  So we had 2 days with no internet problems, but hello Monday morning and back to square one #virginmedia #virginmediadown @virginmedia 🤬

• 
  Anne (@ange1pie) reported 16 minutes ago from Camden Town, England

  @virginmedia It’s been a week and a half now and my internet still keeps cutting out day and night. 😡 have followed online instructions but nothing works and can’t get hold of customer service. Not happy

• 
  Giuseppe Sollazzo (@puntofisso) reported 31 minutes ago from Tottenham, England

  Just if you needed one more reason for never again to buy from @virginmedia

• 
  Ryan Cheetham (@rcheetham97) reported 32 minutes ago from Ilford, England

  @virginmedia your wifi service has been terrible over the weekend and is dropping every 10 mins. i’ve tried phoning but was left on hold for an hour and then hung up on, and have had no reply from chat. i’m working from home so need the connection. have tried guides online..

• 
  Albert (@Albereit) reported 34 minutes ago from Walthamstow, England

  So this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.

• 
  lee townsend (@allcarpentry4u) reported 36 minutes ago from Potters Bar, England

  Hey @skytv send me some info I’ve been with @virginmedia for 10 years pay by dd there service is crap can’t get into my store library to watch a box set I bought again whats worse it happens all the time I’m leaving

• 
  FClay (@MissFayeRay) reported 38 minutes ago from Romford, England

  @virginmedia I’m a new customer and originally broadband was supposed to be installed today, but has moved to 13/4 with no warning!! As 13/4 is also a bank holiday I don’t know what is going on! Have tried calling and live chat and no answers🙁🙄 please help

• 
  STEPHEN BARRY - Magician (@Stephen_Barry) reported 40 minutes ago from Borehamwood, England

  @virginmedia ordered a new service, was told Id hear in 3 days what the progress was, it’s been 2 week, heard nothing, phone cut off when I tried to call and nobody responding to my emails

• 
  New Directions 🇬🇧🇱🇨 (@NewDirections7) reported 44 minutes ago from Ilford, England

  @virginmedia I’d like to change my virgin media package can I get some assistance ASAP please. It’s awful that as a customer you can’t get help right now!!!!

• 
  Amanda (@lavallinamanda) reported 46 minutes ago from St Albans, England

  @virginmedia having real issues with broadband who can we connect with

• 
  Faux pas queen (@bookless) reported 47 minutes ago from Enfield Lock, England

  @virginmedia Hi I need to urgently speak with someone. My service has been changed and I am getting charged more than promised I was going to pay without me agreeing to this. Need someone to contact me ASAP please

• 
  Kamal (@kamal4268) reported 48 minutes ago from Poplar, England

  @virginmedia fix your messed up broadband internet its p****g me off. Location is E14. I pay more than £60 a month the package.

• 
  Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported 49 minutes ago from Islington, England

  So this is what @vmbusiness does to support charities in this time of need. Nothing. #COVIDー19 is now a pandemic and they suspend phones for charities which scramble around to try to support people remotely. While other businesses donate to charities #VMBusinesss cuts us off.

• 
  Funnybits_Bytes 🙂😚 (@FunnybitsB) reported 51 minutes ago from Romford, England

  @virginmedia why have I got no internet please I need this help

• 
  Carlo Margaritelli (@TheFakeItalian) reported 53 minutes ago from Romford, England

  @virginmedia yesterday and today the broadband in RM12 works intermittently constantly says there is an issue can you please fix as I am struggling to work from home

• 
  Faux pas queen (@bookless) reported 56 minutes ago from Enfield Lock, England

  @riddmj @virginmedia Unreal that with the technology they have they have not set up a customer chat service and kept some of their call center people working from home. I can’t speak with anyone to ask why are they charging me more without my consent.

• 
  Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported 56 minutes ago from Islington, England

  @vmbusinesshelp @vmbusiness By ‘protecting network’ you mean protecting profit margins let’s be honest here. Thankfully we are being released from the contract and moving to a more reasonable provider that supports customers through the pandemic and not makes them inaccessible.

• 
  FeliceDk (@FeliceDArco) reported 58 minutes ago from Islington, England

  @virginmedia I DON’T HAVE INTERNET SINCE YESTERDAY (DOUBLE ARROWS FLASHING) TROED EVERYTHING NO ONE ANSWERING THE PHONE ! HELP

• 
  Carlo Margaritelli (@TheFakeItalian) reported 58 minutes ago from Romford, England

  @virginmedia service down again in Hornchurch

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Syl Apes, Jr. (@SuicidePass) reported 2 minutes ago

  *throws the entire customer-service infrastructure of Virgin Media into the English Channel.*

• 
  ⛈ (@sugarnspice275) reported 3 minutes ago

  @virginmedia as i previously said it’s been months. you promised you were gunna contact my neighbour for permission then never did. you promised to get back to me within 24hrs. i’m over doing the legwork for you tbh i just want to be able to work from home like a normal person

• 
  Alan (@Bike_n_Beer) reported 4 minutes ago

  @virginmedia I tried calling the mobile support and you were too busy to deal with anymore calls. I guess millions of customers were having same problem

• 
  John R. Moore (@jmoore067) reported 6 minutes ago

  @virginmedia It was resolved after 25 hours on call, was abused on the phone once. In the end I accepted £50 account credit which is very little for the problems caused. Some of the worst customer service to be honest

• 
  Rajendra (@Rajendr68758622) reported 6 minutes ago

  @virginmedia virgin internet disconnected in the London Harrow area is anyone else experiencing this problem ? Any idea when this will be fixed ?

• 
  Steve Wormall (@SteveWormall) reported 6 minutes ago

  @virginmedia terrible customer service. Been trying to speak with a person since 2pm yesterday. Still waiting...absolutely awful!

• 
  Swagat Sourav (@swagatsourav) reported 14 minutes ago

  @virginmedia How is that considered an help when there is no acknowledgement of the text message. Be in no illusions that this was of any help. The fact that only your cancellation line is affected speaks volumes of what is going on in VM.

• 
  James Goodliffe (@jgoodliffe_) reported 14 minutes ago

  @virginmedia On hold for 10 mins and still waiting again this morning. Perhaps hire more customer representatives. This has been the case for as long as I've had Virgin service.

• 
  Alan Marshall (@AlanJTMarshall) reported 16 minutes ago

  @virginmedia unable to get through to anyone at virgin media to discuss my contract. Help please

• 
  Meg (@megyntyrell) reported 20 minutes ago

  @virginmedia can you please tell me how to cancel before my installation date? Tried to via phone last night, spent over 40 mins on hold to get cut off! Then called back and your agent refused to cancel