Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Harlow, Chingford, Harringay, City of Westminster, Romford, Newham, Loughton, Enfield Town, Kensington, Camden Town, Hampstead, Poplar and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| London |
TV | |
| Harlow |
TV | |
| Chingford |
TV | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Brentford, England
@virginmedia No you probably do it understand the extent of your lack of service. We have been having no internet for weeks and every time we call we get the automated voice saying the line is busy and to call later. 3 WEEKS like this. You guys need to sort this out.
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@virginmedia Don’t waste my time with this response. The online customer services team are bloody useless.
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Camden Town, England
@virginmedia You probably do not get we are in a pandemic and need to be working from home?!?! We’re having issues that are work-related due to your negligence as a provider. We’ve called again and we’re promised the issue would be fixed by tomorrow. Just like last time. LIARS. Refund us all!
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Graham Long
(@Grahamthecabbie) reported
from
Romford, England
@virginmedia no wifi, no television, no landline. Again! Your service is dreadful! Won’t be using you again when the contract is finished!
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@virginmedia Made an official complaint as I was without broadband for FOUR days in January in the UB5 area Your resolution team's reply was it's working now.. No compensation, no explanation...Given a number to complain within 28 days that went dead when I rang it..Please DM me for details
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@fabsod @virginmedia Disgusting customer services 🤬
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Lisa Kathryn
(@LisaKathryn5) reported
from
St Albans, England
@virginmedia is on demand down for the night? Several reboots, called 150 , robot voice ran the so called check and said all was ok. V217 code brings up ‘contact us’ error on the ‘brilliant’ new app. Please advise
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fabiano
(@fabparra) reported
from
Brentford, England
@LifeInKilburn My karma at moment is a bad service and a horrible customer service experience from #virginmedia 8 days without internet or staff signals
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Terry Ransome
(@Transome77) reported
from
Ilford, England
@virginmedia really disappointed now. Unable to watch on any devices! Can’t get through on phone, no help on line! Waited again! To change my devices still told I have reached maximum devices. Disgraceful service, you keep convincing me to stay but patience is very low now! HELP!
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Dr James Morris
(@Cyberwest) reported
from
Tottenham, England
@katerussell Virgin Media support once told me that 2 days of no service were because “accidents happen”. I immediately switched to another broadband provider and will never go back to Virgin.
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RayWilliamAllsop #RaRa
(@rayallsop1983) reported
from
Enfield Lock, England
@JackieMKM @KimberleyJayne4 @virginmedia That’s a lot of money for a poor service mate, I pay £50 a month that’s for tv phone and internet, but well worth for the quality of service you get. Your welcome 👍🏻.
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Chris Wheal
(@whealie) reported
from
London, England
@virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.
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Sam Morris
(@samorrisuk) reported
from
Walthamstow, England
@virginmedia you are an absolute disgrace! My internet has been awful all week, I work in the NHS and need a stable connection for working from home which I have been unable to get this week! And your chat support person just went on their “break” mid conversation! Sort it out!!
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Martin Donovan ⚒⚒ 🇬🇧🇬🇧
(@303marty) reported
from
Romford, England
@virginmedia Great products Virgin ..I love all of them...But that call centre in the Philippines is disgraceful and lets the entire company down...The one in Wales was very good
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Keith
(@CridlandKeith) reported
from
Romford, England
@virginmedia Hi Vm I have finally got through to your customer service department. VM should address these issues if the truly value their customers
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添柏司 TDP
(@tianbosi) reported
from
Hackney, England
@virginmedia That number had wait times of over an hour. You still haven't compensated me for my 3 day outage last year. Why should I pay 50pct more?
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia That is not true. We are meant to have the fastest speed at 200 but it rarely goes over 50. The connection is unstable and is throttled at busy times. It cuts out and is unreliable plus it is impossible to get hold of support. Shameful and shambolic.
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia I expect a response immediately. This issue has been going on for a fortnight and your customer service is beyond parody now. WHERE IS THE ENGINEER? WHY AM I STILL WITHOUT WORKABLE INTERNET? Hasn’t stopped you sending me my first bill has it...
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻
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Arun Joseph
(@apjoseph2013) reported
from
Ilford, England
@virginmedia When I ring this number (which is what I have been trying) all I get is “we are sorry, we are busy, you might want to call us later” & the line disconnects. This is awful service VM. How can you run such an appalling service where we cannot get hold of anyone for help/support.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Courtney Larkin
(@courtneyjlarkin) reported
@virginmedia will apply the credit. She promised the credit will be applied. She also says that if it doesn't i can cancel the direct debit to avoid being charged.
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Lana
(@xRippleXRP) reported
@virginmedia That's my point, fix your terminology
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Robert Thorneycroft
(@BasisInstinct) reported
@virginmedia What is the best phone number to contact to discuss this with a human rather than automated telephone system? The service returned almost 20 hours ago and there has been no improvement at all so far.
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Daniel Clark
(@madnlooney) reported
@virginmedia yeah says down but it's always the same engineer fixing its not like I can watch TV as that don't work either.
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Alan B
(@AlanBsafc) reported
@virginmedia Says no but clearly there is, speed check ran and hit Max 16mb download, paying for fantastic fibre, loads of issues in Sunderland, up for renewal next month, I think not!!! £47 lol
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Jessica Mansell
(@jessiebellex) reported
@virginmedia We have sent multiple proofs of that email and at least 3 of your team say they will sort the Bills out when they receive the emails to this has been since 27/12/21 and no one will help. This still has not been corrected. Please could you help
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Joseph ward
(@Joe_p_ward) reported
@virginmedia for a communication company, you make it ridiculously hard to contact you and when you do finally speak to someone you get cut off! 3 times this morning #help!! On the phone for over an hour this is silly now
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Joe🦩
(@Joe_363_) reported
@virginmedia I want you to reduce my bill, or I'm going to cancel after the recent price rise.
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Courtney Larkin
(@courtneyjlarkin) reported
@virginmedia And here we are today. My bill is still wrong and I do not trust calling the helpline as no one has been able to do what they promised. I'm seriously considering contacting the regulator and subsequently cancelling my service as this is not okay.
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Daniel W
(@damawa42) reported
@virginmedia Unusable due to extreme latency again today (have had to switch to 4G mobile internet instead). You guys desperately need to get your act together. Yes, restarted the hub; no, it did not help (THE PROBLEM IS IN YOUR NETWORK WITH YOUR EQUIPMENT)