Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and EN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Tower Hamlets, Newham, Enfield Town, London, City of Westminster, Hammersmith, Islington, City of London, Poplar, Ilford, Barnet, St Albans, Hackney, Romford and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| Newham |
Internet | |
| Enfield Town |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Internet |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Bobby Birchall
(@bobbybirchall) reported
from
Ealing, England
@virginmedia why is it absolutely impossible to cancel a contract with you? A communications company that doesn’t want you to be able to speak, write or email them. No wonder everybody wants to leave you. 0 rating for customer care... we’ll keep trying to get hold of you.
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia its been a month intermittently now with no phone or Internet.. if I have to say again its not the equipment but the amp I will make it a equipment issue by throwing the whole lot outside.. no way of contacting on 150 as i have no land line!!
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ivana croissant
(@acamarama) reported
from
Hackney, England
@Ofcom @virginmedia as a matter of policy you drop complaints calls . Shocking excuse for a services company. You should fail.. you fail your customer a daily
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Nicola Slyper
(@nixearle) reported
from
London, England
@virginmedia I’ve been trying to get a response from your live chat. I sent a message at 9:38 this morning. I got a response at 13:00 but the person seems to have disappeared as now I’m not getting any response. I just need old bills from Mar-Jul19. Please help?
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Adam Morris
(@adammorris101) reported
from
Camden Town, England
@virginmedia NW6 broadband has become very unstable the last couple of days. Any ideas why?
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🇨🇲𝒜𝓂𝒶𝓃𝒾🇸🇩
(@Poupina__) reported
from
Islington, England
Virgin media is down again ??? My WiFi is not working man 😒😒😒
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia twice today you have gone down! This is annoying when I am still working. #deadline #wfh2020 #internetdown
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Scott
(@scottdb79) reported
from
London, England
@virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.
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Amrat Patel
(@amrat_patel_100) reported
from
Barnet, England
@ramz100 @virginmedia We’ve had issues with them too - absolutely rubbish service. Looking to move providers now anyway.
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ivana croissant
(@acamarama) reported
from
Hackney, England
@repeatall @virginmedia And when you do pick up the phone, and put somebody through to customer services, and they wait for 30 minutes to speak to CS, why is it not CS on the phone?? But some poor lad who cannot help because he’s not working in CS and can’t transfer the call. Frauds and criminals
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Edward Baran
(@edward_baran) reported
from
Kensington, England
Like night follows day, it gets a bit hot and @virginmedia goes down. Useless #virginmediadown #virginmedia
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Chris
(@chrispylang) reported
from
Hackney, England
@virginmedia my internet has been on and off for the past 4 days please sort this out. Have check the service checker which says its all fine #help #nointernet
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Joanna
(@jojo10rocks) reported
from
Enfield Lock, England
@virginmedia absolutely shocking service for my parents again from virgin
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DJ S DOT
(@djsdotsv) reported
from
Islington, England
@virginmedia internet down again 2nd night in a row #fixup
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(sam)urai
(@sam_l43) reported
from
Hackney, England
@virginmedia hi can you help please? our wifi cuts out basically every night; after around 9PM and there are no advisors to call and the online help is useless
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @virginmedia @Ofcom literally don’t waste my time you rude wasteful sucks.. just spent 45 minutes on the phone to get out through to customer complaints - and get Kirin in India poor luv who has no way to trader me to complaints - just a suck of time . You will fail
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The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
What is the best ISP? Thinking of moving from the lack of internet and service from @virginmedia?
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Natalie O'Sullivan
(@NatalieEllenO) reported
from
Enfield Lock, England
@virginmedia is it common practice to lie? Myself and my neighbours have been without internet and tv services for nearly 2 days. We have been told an engineer is on site but time to fix keeps getting extended. Neighbour calls to follow up and is told ..1/2
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Nizbit LFC*
(@nizbit) reported
from
Kensington, England
@courtloumc @virginmedia Mine was down around 7sh fir half hour , rebooted the router as it wouldn't connect
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The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
When can i leave from the poor service which is @virginmedia ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mazzoak
(@Mazzoak1) reported
@Fotocolateral @efcgp101 @campbellclaret Also I’ve Tweeted to Virgin Media yesterday about slow internet speeds, would a bot do such a thing. The Troll argument, yes Trolls are annoying, not as much as people who can’t counter argue & resort to calling out people as Trolls.......
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julie njie
(@julienjie1) reported
@virginmedia If I don't get an answer today I will contact CISAS to see if they can help
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Mrs B 🐝
(@clairemulc) reported
@SkyHelpTeam 34mbps is the issue. Have cancelled & gone with @virginmedia as they offer 210mbps for £15pm cheaper . I’ve been paying £42pm and when an engineer did a check there was a limiter on the line so I was only getting 26mbps.
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Kevin Powers
(@KjpPowers) reported
@virginmedia The best you can do apparently is next Tues 5th Jan, it's an appalling service and I'm charging you by the day for non attendance.
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Venetia B
(@vbcatlady) reported
@virginmedia Done that and no issue came forward...as I said in original tweet it is an intermittent problem, and we haven't tried watching anything either recorded or streamed since my first enquiry but it is an issue that raises its head from time to time...any other ideas?
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EchoofGlory
(@EchoofG) reported
@virginmedia Typical response! I’ve been in a ‘chat’ with your outsourced help desk for over 10 hours. No help at all. Took 5 hrs for a response. Still waiting this morning! This is why outsourced help desks to India don’t work.
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Joanne Melville
(@travelbug1980) reported
@virginmedia Thanks. Tried that number so many times but no one can help. Do you have an alternative email I can try?
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kate Gibson
(@finmentalkg) reported
@virginmedia Yes. Please tell me how to escalate my complaint. No consideration has been made to my efforts to cancel or the history of my account for every December. My case ref c301220278.
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Dan Brazier
(@danbrazieruk) reported
Uh, @virginmedia - hard down twice in two days and still no response to my existing cancellation request or resulting complaint. Can you say @Ofcom?
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⚒Rod⚒
(@bubblemaster3) reported
@virginmedia It's a router problem, had it some around 15 years! Reset it and it works again, some days you have to do it 2,3,4 times! Been happening for weeks! Just can't talk to anyone at VM to report it! Faults happen but its the service, its non existant!