Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 11/25/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Ilford, Hammersmith, Newham, Hackney, Dagenham, Romford, Woodford Green, Harringay, St Albans, City of Westminster, Chingford, Paddington and Enfield Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomLondon Wi-fi
United KingdomIlford Internet
United KingdomLondon Wi-fi
United KingdomHammersmith Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • andylockran Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    Not the best start to life as a @virginmedia customer. Radio silence from @YodelOnline who are supposed to be delivering the router, and stuck in an online queue for 45 minutes so far waiting to speak to a customer support advisor...

  • sorcha_b Sarah Byrne 💙 (@sorcha_b) reported from Walthamstow, England

    @virginmedia not great customer service...surely it can’t be that hard to explain why I’m paying £20 more per month for a basic package...

  • BellaMarieUk Bella-Marie (@BellaMarieUk) reported from Walthamstow, England

    @virginmedia what is going on with your #broadband service. Every single week for the past month is getting worse and worse. Plus it’s not just me, friends in this region are experiencing the same problem. Very frustrating especially when I’m in the middle of a Zoom meeting.

  • DubtricksGaming dubs (@DubtricksGaming) reported from Enfield Lock, England

    Try to cancel my broadband but can't be on the phone longer than 3 minutes because my sky mobile keeps cutting out @SkyHelpTeam @virginmedia

  • olybarnsley oly barnsley (@olybarnsley) reported from Islington, England

    @virginmedia #broadband in the N4 area is really slow every weekend. I pay to have a good service. I need it for work. Please explain?

  • jamrockfcvets Jamrock Vets FC (@jamrockfcvets) reported from Ealing, England

    @zesty_al @virginmedia You have 14 days cooling off period you can cancel,Virgin media don’t pick up their phone calls and their text services is a joke , and your can’t email them , you gotta write to them how inconvenient is that for customers 😡

  • ppixton Paul Pixton (@ppixton) reported from Tottenham, England

    @virginmedia Hey, can anyone help?

  • maiku_akahane 赤羽マイク (@maiku_akahane) reported from Kensington, England

    I feel down as my @virginmedia internet.

  • nut_ge Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    @virginmedia Yes. It keeps going down. On/off. And yes an engineer should be having a look at. Still it’s annoying, I need connection to be able to work

  • Nada_Altobaishi Nada Altobaishi (@Nada_Altobaishi) reported from Ealing, England

    @virginmedia I am so disappointed with the service. I moved to my house in August and joined Virgin Media because I thought they had the best service. To date we are not connected and the date we were given is 29th December!! Point to note that we have no internet in the house!

  • JetsetSusan Susan Elizabeth (@JetsetSusan) reported from Hackney, England

    @virginmedia Internet not working at all and router has no lights on. Yes, it’s plugged in. What’s the issue? Can’t get through to anyone on the phone.

  • AlanFage Alan (@AlanFage) reported from Harlow, England

    @virginmedia as per your instructions contacted customer services. Still no resolution with loss of random internet connection, what a joke. As long as only one of us at home uses the broadband at any one time, we should be ok!!!

  • andylockran Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    @nlitchfield @virginmedia @YodelOnline Aye, the fact it’s become a bit of a critical service from me to be able to work from home.

  • yusTHFC YUS (@yusTHFC) reported from Walthamstow, England

    @virginmedia TV and broadband both down missing the @NFL and gona have to watch the @SpursOfficial game on my phone... what a day for it to happen

  • jamrockfcvets Jamrock Vets FC (@jamrockfcvets) reported from Ealing, England

    @virginmedia Why do you offer a text service ? Then respond 24 hours later or don’t respond at all.I spent in totally 2 hours on the phone trying to speak to virgin media , but if I was a new Customer you pick up the phone within 2 mins . My broadband is down again

  • nut_ge Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    @virginmedia Nope It’s down again now! #virginmediadown @virginmedia what the heck?! Please fix it asap I need to work!

  • VishP19 Vish (@VishP19) reported from Ilford, England

    @virginmedia #virginmedia Yes. A call to say they can’t make it! Would rather I was notified in the morning than wasting my day waiting. Shockingly poor customer service!!

  • malaiet Adrian Malaiet (@malaiet) reported from Hammersmith, England

    @virginmedia worst internet provider in UK, appalling service

  • jamrockfcvets Jamrock Vets FC (@jamrockfcvets) reported from Ealing, England

    @MendingTheGap @virginmedia Hello Sir , I have wasted 2 hours trying to ring them . If you wanna signed up you are speaking to a member a staff in less then a minute, try and cancel different story all together,serious go with SKY who will Assit you alot better

  • jamrockfcvets Jamrock Vets FC (@jamrockfcvets) reported from Ealing, England

    @MBRL13 @virginmedia Hello you’re lucky,I have to tired to cancel with Virgin media on a Number occasions via their silly text message service.i found it strange you can’t cancelled via email only my letter or telephone call , from May to November one one picks up the phones

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark12700265 Mark Thwaites (@Mark12700265) reported

    @virginmedia Had virgin installed saturday19th worked fine went down Monday 21st and still not working not very impressed

  • samdix1985 Sam Dixon (@samdix1985) reported

    @virginmedia I’ve done that - they said they would get back to me in 28 days. Which is clearly very useful. I’m just completely shocked by this service, I’ve never witnessed this is my life. I’d cancel it but I know that’s the easy option out for you because you don’t care if I leave

  • billysastard1 billy sastard (@billysastard1) reported

    @virginmedia thhe problem is when you speak to them they tell you to reset your router or they send a command to do it remotely, then of course it works for a few minutes / hours, as for smart home stuff, "not their problem"

  • Ant53512812 Ant (@Ant53512812) reported

    @virginmedia Had a real poor experience with virgin media today,over the last week have been having problems with my internet and TV service, contacted them many times and did all the fault finding they asked

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia Looked for a moment like it was back, both the TiVo and router self restarted - is this meant to happen as part of work that may be being done?, unfortunately hasn’t resulted in restoration of service. Confirmed on service page it’s still an outage in the area

  • iAMthe3mptys3t LINUS (@iAMthe3mptys3t) reported

    @virginmedia Not really. The internet still lags and occasionally cuts out for no reason. The worst part is that I can't have a wired connection due to where things are located in my house.

  • pamos78 Pam (@pamos78) reported

    @virginmedia It's fixed, feedback so in future can you give us a worst case based on the fault data that you have. That way I can condition myself better and make arrangements for working!

  • AFCGoonerPaul Record Cup Winners (@AFCGoonerPaul) reported

    @CarolynBaghurst @virginmedia Hopefully it won’t be too long for you. I am down by the Triangle if that makes any difference.

  • DavidRobinson00 David Robinson (@DavidRobinson00) reported

    @virginmedia really fed up, issues with signal pixelating, getting worse day by day, followed your instructions, called your helpline and your “expert” online link. Joined your “connect” app, sent messages and still no further forward. Loyal customer getting no help whatever

  • linda30turner2 linda30turner (@linda30turner2) reported

    @virginmedia just got monthly bill of £91.00 and no service for over 24 hours. Was gonna be fixed 10pm 21/12 then 22/12 at 10am 4pm & 6pm. Now 10am on 23/12. Got no landline tv or broadband and no real answers. Site Can't be reached is your answer! What is your reply.