Virgin Media outages and service status in Enfield Town, England

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (55%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Barnet, Hammersmith, Hatfield, City of Westminster, Newham, Dagenham, Poplar, Ilford, Hackney, Wembley, Camden Town, Barking, and Enfield Town.

City	Problem Type	Report Time
London	Total Blackout	57 minutes ago
City of London	Internet	1 hour ago
London	Wi-fi	2 hours ago
Barnet	Total Blackout	3 hours ago
London	Internet	3 hours ago
Hammersmith	Wi-fi	3 hours ago

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  Ricardo Marques (@ricardomarques) reported 50 seconds ago from Barnet, England

  @virginmedia No known faults in the area, which means nothing since I don't have any connection at all. Would love to know two things: 1) when you'll fix this problem? 2) are we getting any compensation since we are using our 4g to get our work done?

• 
  JMiragliotta (@Jmiragliotta89) reported 1 minute ago from Waltham Abbey, England

  @virginmedia I have done and waiting for a technician to call me back! Nothing but issues all year! I pay £110 a month for your service and just upgraded (still waiting) to Gig1 and to be honest I’m not getting value for money!!

• 
  Alarms Are Us Ltd. (@Alarms_Are_Us) reported 4 minutes ago from Bushey Heath, England

  @virginmedia I would just like to Get the service I pay for ... that would be phenomenal

• 
  Ricardo Marques (@ricardomarques) reported 4 minutes ago from Barnet, England

  @virginmedia looks like I'll never have internet again. No connection since this morning!

• 
  Sara Barman (@SaraBarman) reported 5 minutes ago from London, England

  @virginmedia I would like @virginmedia to return the call they promised over a week ago addressing the fact I agreed to pay £28/month and then got charged £46/month. Are you still listening to the tapes?! My email and complaint also ignored. 😡

• 
  Shumailla (@szdar) reported 9 minutes ago from Harrow Weald, England

  @virginmedia absolutely fed up of your broadband. I keep losing connection; this is becoming a daily occurrence and it’s debilitating. Really not happy with this service!

• 
  Raph Pour-Hashemi (@RaphPH) reported 14 minutes ago from London, England

  @virginmedia Ok so the estimated time of 20:30 fix this evening has been changed to noon tomorrow. How do I claim compensation as I’ve had nothing for a whole day and no one has attempted to fix it despite acknowledging whole area fault.

• 
  Raph Pour-Hashemi (@RaphPH) reported 14 minutes ago from London, England

  @virginmedia internet down in BR1 and doesn’t seem to be being investigated ? My test says service impacted.

• 
  Alarms Are Us Ltd. (@Alarms_Are_Us) reported 19 minutes ago from Bushey Heath, England

  @bigname81 @virginmedia 22 months of the same issues

• 
  Lewis 🇪🇺 (@lewistullett) reported 23 minutes ago from Hackney, England

  @virginmedia How about better technical support instead of fobbing customers off with a new hdmi cable or "remote testing signals"?

• 
  Alarms Are Us Ltd. (@Alarms_Are_Us) reported 24 minutes ago from Bushey Heath, England

  @aka_Tony_Davies @virginmedia I wish I could say the same! I bet if I get the right person to fix the problem I would be raving too! 22 months on hundreds of pounds immobile data charges while being at home most of the year...

• 
  Yoel Brightman (@yoelbrightman) reported 26 minutes ago from London, England

  Is anyone else having lots of issues with the super hub 4 from @virginmedia. Seems to frequently lose connection and never gets anywhere near the advertised down speeds

• 
  David Israel (@davidal123) reported 26 minutes ago from Bushey Heath, England

  @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

• 
  JMiragliotta (@Jmiragliotta89) reported 27 minutes ago from Waltham Abbey, England

  Nothing but issues with @virginmedia internet goes down regularly and when calling get no help. And have to wait months for any sort of engineer!

• 
  Malkit Kaur (@mal_kaur) reported 36 minutes ago from Barnet, England

  @virginmedia Nope, this is a problem being experienced by everyone in the neighbourhood at the moment. @virginmedia has monopoly here & it's really not ideal when we are in Tier 3 working from home. #help #virginmediadownagain

• 
  Sara Barman (@SaraBarman) reported 43 minutes ago from London, England

  @virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.

• 
  Jamie Obertelli (@Jamie_Obertelli) reported 48 minutes ago from Enfield Lock, England

  @virginmedia any update on the internet outage in Enfield? When I call up I get a recorded message but no info. I've missed vital work meetings today.

• 
  Malkit Kaur (@mal_kaur) reported 53 minutes ago from Barnet, England

  @virginmedia never did I think that in 2020, I'd be home struggling with terrible broadband. Its been more than 24 hours now! #virginmediadown

• 
  JMiragliotta (@Jmiragliotta89) reported 54 minutes ago from Waltham Abbey, England

  So I won’t be having my Gig1 internet installed today by @virginmedia due to network issues! Now have to wait until 6th January! I pay £110 for this lack of service! Thanks guys 👍🏻

• 
  Ollie Toogood (@OllieToogood) reported 58 minutes ago from Islington, England

  @virginmedia hi team, any idea when I might get a call back as promised? Customer account number: 97476101 Complaint reference: C-291120591

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guy Williams 🇺🇦 (@CamberMan) reported 2 minutes ago

  Call to @virginmedia to cancel & they transfer you between departments with zero customer service. DO NOT USE THIS COMPANY

• 
  Brexit Air Cargo Ltd (@jemmy_wood) reported 2 minutes ago

  @virginmedia 24 hours now of your 'customer services' via whatsapp and still nothing resolved...apart from answering the same questions over and over again. In the 'old days' 5 minutes on the phone would have been able to resolve things. #downgradeincustomerservices

• 
  Moseph Mellars (@stfcjoner1986) reported 2 minutes ago from Cardiff, Wales

  Hi @virginmedia can I please have some assistance? Thw WiFi keeps dropping out since yesterday. I am WFH so this is causing lots of problems. I have contacted you via live chat but I am getting no reply after answering sec questions. I am based in Splott, Cardiff.

• 
  simon read (@simonnread) reported 3 minutes ago

  My ongoing #broadband problems with @virginmedia are continuing, with the service so inconsistent now it's virtually useless. Are there any broadband providers that can guarantee continuity of service?

• 
  Alan Oliver 🇺🇦 (@Alanol1) reported 6 minutes ago

  @simonnread @CashQuestions @virginmedia I’d be wary of BT. I had months of poor coverage even with boosters. Sky works a treat for me.

• 
  Tony Davies (@TonyTonydavies4) reported 6 minutes ago

  @virginmedia Can I DM you so I can give you my parent’s account details. I know his name began with an L……… not much help

• 
  Christina Relf (@Teens22) reported 8 minutes ago

  @simonnread @virginmedia A colleague of mine in Bracknell has just said her Virgin media broadband is down too.

• 
  Tesshan (@Tesshan8211) reported 9 minutes ago

  @virginmedia works being carried out on the line today. SMS about it sent yesterday. I work from home and I cannot even use Giffgaff as a hotspot. Working on the line there as well. No notice. You own both companies and this is ridiculous after the 48h+ outage from last week.

• 
  sallymunden (@sallymunden1) reported 10 minutes ago

  @virginmedia I do cad drawings and am unable to access the servers anymore. IT have mapped them which i am then able to work on but then am having problems when xrefs are remapped. They want to know if there is some sort of software protection solution is breaking the DNS resolution.

• 
  Steve Machell (@SteveStrategy) reported 12 minutes ago

  @virginmedia I’ve not been able to find where to talk to someone about this order/missing delivery. Rather than sending the link to your help page can you pls direct me on how I can find out what is happening with this order.