Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 01/21/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Loughton, Enfield Town, City of Westminster, Kensington, Camden Town, Hampstead, Harringay, Poplar, Wembley, Harlow, Waltham Forest, City of London and Stepney.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLoughton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • Rojaljmyers Roj 🇯🇲 (@Rojaljmyers) reported from Hackney, England

    The one and only time we get any decent customer service from Virgin Media is when we decide to switch provider

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia That's to discard physical problems with your cable.

  • DebsySmith Debs smith (@DebsySmith) reported from London, England

    @virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).

  • juliecason ✨💎Jules💎✨ (@juliecason) reported from Romford, England

    @virginmedia both boxes saying error S101. No WiFi. Rubbish service. Thankfully out of contract so will be looking elsewhere. RM3 area.

  • TonyRoddUK Tony Rodd (@TonyRoddUK) reported from London, England

    @virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia hi guys, I'm in North London & having issues with my WiFi. Keep getting IP Configuration Failure message, yet all the lights are on/blinking correctly. Tried a factory reset and still not working. Ethernet is fine but none of my devices will connect to the WiFi. Help

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia It's working now but was down for 12 hours

  • sallygoodland Sally Goodland (@sallygoodland) reported from Epping, England

    @virginmedia is anyone ever going to return our emails or calls. Waiting for 2 wks to be connected. Waited in 1-6 today.. confirmed appt today and then no one turns up! Seriously that’s just rude if nothing else 😡

  • TonyRoddUK Tony Rodd (@TonyRoddUK) reported from London, England

    Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...

  • narifahad Londonfoodster (@narifahad) reported from Ealing, England

    @virginmedia what is wrong with your service in W3 . Connection keeps dropping off every 30-45 min. Can't do our work peacefully.

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.

  • Ollie_Bed88 Ollie Bedborough (@Ollie_Bed88) reported from Enfield Lock, England

    @virginmedia trying to get the PAC code via texting you as instructed but keep getting a reply saying you can’t do it right now!!! I need it ASAP, please help 🙏🏻

  • evac90 Eva Collingwood (@evac90) reported from Hackney, England

    @virginmedia making it impossible to cancel my contract. Website just keeps sending me back to the same pages. Can I please just have an email address as I will not be renewing my contract.

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday

  • Sam_Pannick Sam Pannick (@Sam_Pannick) reported from Barnet, England

    @virginmedia any issues in the N3 area? Lost all internet all afternoon

  • DebsySmith Debs smith (@DebsySmith) reported from London, England

    @virginmedia need to find out who to contact about bad single on my mobile????

  • browna24 Anita Hurley (@browna24) reported from Ilford, England

    @virginmedia what’s the fault in E17? Tv internet & phone been down for 2 whole days now yet all we’re being told is that engineers are working on it

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ben_loach Ben Loach (@ben_loach) reported

    Losing my patience with @virginmedia. I wonder how many broadband customers they get when advertising an amazon voucher that never materialises 5 months later...chasing it up is a full time job.

  • Mumlife1616 𝓜𝓾𝓶 - 𝓵𝓲𝓯𝓮 (@Mumlife1616) reported

    5 times my Internet went down in the b31 area yesterday. Really not happy. Currently working from home. Let's hope service is better today 😐 @virginmedia #virginmedia

  • theking1534 david (@theking1534) reported

    @virginmedia I can sign in on website fine just can't though the app with email and password

  • PaulBriault Paul Briault ⚡️🌱 (@PaulBriault) reported

    @virginmedia I wanted to officially record the issues that me and everyone had yesterday! And couldn’t due to the actual issues!!! Forget sound today. How can Virginmedia expect to provide a good customer service when all means to communicate‘officially’ are also taken out with the issue!

  • gwragg74 Big G (@gwragg74) reported

    @littlespottydog @virginmedia Didn't haveca wifi issue at all. Guess I got lucky.

  • RossRoss012 Ross (@RossRoss012) reported

    Hi @virginmedia ! I know you’re probably real busy right now, but I had a scheduled engineer appointment to fit a new box yesterday but they never turned up! How can I go about sorting this?

  • philh2004 Phil H (@philh2004) reported

    @virginmedia how do we request compensation for your TV services being down so long yesterday please?

  • SparkySteveUK Stephen Powell (@SparkySteveUK) reported

    @virginmedia just an update everybody. Now after 7 days, despite all calls,all advice on here, and being put on vulnerable priority list, its now been 7 days that my mum an elderly disabled person has lost her careline emergency pull cord system due to an admin error at (1/2)

  • Cadziee Cade Gannon (@Cadziee) reported

    @virginmedia Is someone able to explain my issue mentioned above?

  • dominogirl85 Natalie (@dominogirl85) reported

    @Duzc1972 @virginmedia Still some channels not working we are subscribed to with 'not authorise error' still not resolved in Nottinghamshire area. On demand is working atm (youtube)