Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 01/10/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Romford, Hackney, Wembley, Hampstead, City of Westminster, Hammersmith, Harringay, Ilford, City of London, Kensington, Tower Hamlets, Dagenham, Paddington and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomRomford Internet
United KingdomLondon Wi-fi
United KingdomHackney E-mail
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • AdahParris Adah Parris (she/her) (@AdahParris) reported from London, England

    @virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?

  • ianeastlondon IanEastLondon (@ianeastlondon) reported from Poplar, England

    How do I urgently my @virginmedia broadband hub. My broadband keeps dropping. Help!!!!!!! I keep getting thrown out of urgent NHS meetings.

  • rindalobinson Linda Robinson (@rindalobinson) reported from Harrow Weald, England

    @virginmedia Have been losing internet connection intermittently for the past 2 weeks and unable to work/homeschool consistently. Is there a known issue?

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia Also "we're" not "were" Yes pls - can you give update on "Trouble Call 12165447"? I was given that as a reference number for issue engineers were investigating; I received a text saying it was fixed but the problem persists. Also - insane that your bot asks for bank sort code!

  • darthteddy Suren Perera (@darthteddy) reported from London, England

    @virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?

  • dcsender Dominic Sender (@dcsender) reported from Camden Town, England

    @virginmedia please can you advise what is happening with your WiFi service in the NW2 area. WiFi keeps dropping out. Impossible to get through to anybody and on the meantime I have lots of work to do.

  • harrydotcom_ HK (@harrydotcom_) reported from St Albans, England

    Hi @virginmedia having constant broadband issues AL1 St Albans. I’ve logged numerous calls and now the text service isn’t responding to me. Internet cuts in and out all day. Was told would be fixed on 13th but now no one is answering the phone. I’ve tried to call again today but

  • CahalBannon Cahal Bannon (@CahalBannon) reported from Hackney, England

    @virginmedia is a complete joke. Can’t get even get in the cue to wait for 2 hours on the phone. Online on the website customer service ask function you ask the question and it’s 2 1/2 hours for them to start answering! What can I do to get away from these people?

  • kptweetsstuff KP (@kptweetsstuff) reported from Harrow Weald, England

    @virginmedia My contract hadn’t even started yet! So I will need to cancel

  • kptweetsstuff KP (@kptweetsstuff) reported from Harrow Weald, England

    @virginmedia I did this & the advisor was very rude, I messaged for someone to contact me via your chat function but nobody has

  • KarenGerardi Karen Gerardi (@KarenGerardi) reported from Harrow Weald, England

    @virginmedia television viewing is painful ! Most channels are scrambled . Been a problem on and off for a month. How do we sort !!!!

  • Courtneyxx Courtney Lynn Murray née Hauseman (@Courtneyxx) reported from Brentford, England

    @virginmedia No idea? can you let us know and provide compensation for a decade of terrible service?!

  • dagadave David Elliott (@dagadave) reported from Enfield Lock, England

    @virginmedia how long approx is it taking to get thru to customer services via telephone plse? is it still 1 hour ?

  • danielkemshed Daniel Kemshed (@danielkemshed) reported from Enfield Lock, England

    @virginmedia I think I've asked you to cut off our internet 4 days early for a house move, is it possible to get 4 days of service added until 15th? I have text the mobile number that you advise.

  • ritu2009 Irma Ritu Arora (@ritu2009) reported from Harpenden, England

    @virginmedia horrendous customer service, no wifi despite 100mb speed I am paying for

  • DanielSSmith DanielSSmith FRSA (@DanielSSmith) reported from London, England

    @virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew

  • DHGains Dujon (@DHGains) reported from Loughton, England

    @virginmedia Can you please advise how I can get in contact with the relevant team to sort out my constantly very very poor Internet connection. Its been practically useless since August, getting worse since Jan '21 and is now making it impossible for me to be in virtual meetings

  • darthteddy Suren Perera (@darthteddy) reported from London, England

    So @virginmedia is down again. App says everything is fine but clearly not.

  • Olivia121994_ OD (@Olivia121994_) reported from Harrow Weald, England

    @DanGSells @virginmedia Their customer service is one of the worst things about them, seem to have used covid as an excuse to go awol. Luckily their Internet speed just about makes up for it

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    I still have no cheque refund from @virginmedia AVOID this money grabbing company at all costs & being a ‘valued customer’ does NOT exist in their vocabulary. I’m so glad I’m no longer your customer & have taken my business elsewhere.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • StephDenman Stephanie Denman (@StephDenman) reported

    @virginmedia Do you have their contact details? I'm sure it'd be easier to just cancel my virgin media service - could you let me know how I do that?

  • DeannaLouise93 Deanna Matthews (@DeannaLouise93) reported

    @virginmedia Yes I have. And I surprisingly it’s saying there are no issues. I’ve followed all of the other troubleshooting advice too but to no avail. And when I’ve spoken to your advisors they blame it on pressures due to a lot of people working from home! Absolutely ridiculous

  • DeannaLouise93 Deanna Matthews (@DeannaLouise93) reported

    @virginmedia Well that doesn’t help me when I’m trying to work from home. You’ve made it impossible for me the past couple of days. Hardly good service, especially considering the prices you charge

  • DADDYXERO Mr H (@DADDYXERO) reported

    @BeckyEverson @SkyUK @virginmedia I think I would prefer slow broadband over the constant dropping off I currently get.

  • DNZ1809 Dean (@DNZ1809) reported

    @BeckyEverson @SkyUK @virginmedia Good Luck! If you want some advice straight away, ditch the Super ‘****’ Hub and buy a wireless mesh kit. It’s now made my virgin internet work!

  • jayratciffe88 James Ratcliffe (@jayratciffe88) reported

    @virginmedia No, I've recently left. Could never speak to anyone about my Internet or package, but virgin pays someone to respond to tweets. Absolute joke of a provider

  • nightowl1610 Cowlra (@nightowl1610) reported

    @virginmedia No my mistake. Should have contacted the Ireland one. Thanks for the help. 👍🏻

  • DobieNiki it'sonlyme (@DobieNiki) reported

    @virginmedia We have no WiFi at all on any devices. Sick to death of this service now.

  • mattyc1980 🇬🇧🇬🇧Matt Cartwright🇬🇧🇬🇧 (@mattyc1980) reported

    @virginmedia I’ve been on the phone to your tech support twice in the last 30 mins and been cut off twice !!

  • MarketsWill Will Rankin (@MarketsWill) reported

    @virginmedia I have now complained about 8 times. Why would I bother again? Broken promises, lies and broken equipment. Since December 2020!!