Virgin Media outages and service status in Enfield Town, England

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Elstree, Camden Town, Borehamwood, Waltham Forest, Walthamstow, Harringay, Barnet, Chigwell, Islington, Enfield Town, Hoddesdon, Waltham Cross, Woodford Green, and Cheshunt.

City	Problem Type	Report Time
Hackney	Internet	4 hours ago
Hackney	Internet	17 hours ago
Elstree	Internet	2 days ago
Hackney	Total Blackout	2 days ago
Hackney	Internet	2 days ago
Hackney	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  Peggy Dyer (@Mrspdyer) reported 1 minute ago from Barnet, England

  @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 12 minutes ago from Camden, England

  @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

• 
  Helen Pinkers (@Barchetta66) reported 18 minutes ago from Camden Town, England

  Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

• 
  Helen Reihill (@BBLn15) reported 21 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  Mark Kelly (@GlueWhichBinds) reported 22 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  James Brown (@JammieBun) reported 24 minutes ago from Enfield, England

  @virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?

• 
  Grant Osborn (@Gosbo68) reported 26 minutes ago from Northaw and Cuffley, England

  @Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.

• 
  Steven Kraan (@drawing_daily) reported 33 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  Mariachiara (@mariesnotcool) reported 36 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  PAT WEBB (@nan2thou) reported 38 minutes ago from Enfield Lock, England

  @virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.

• 
  PAT WEBB (@nan2thou) reported 39 minutes ago from Enfield Lock, England

  When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.

• 
  carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported 44 minutes ago from Tottenham, England

  @virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruption? #daylight_robbery

• 
  Patricio Simonetto (@PatricioSimone2) reported 50 minutes ago from Tottenham, England

  @virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails

• 
  Paul Lewis (@paulstevenlewis) reported 50 minutes ago from Mill Hill East, England

  @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

• 
  Sam Batty (@sam_batty) reported 52 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  PAT WEBB (@nan2thou) reported 52 minutes ago from Enfield Lock, England

  @virginmedia There are always issues in this area. I would suggest that most the equipment needs replacing. But I won hold my breath

• 
  Mira Burton (@MiraBur44156853) reported 53 minutes ago from Haringey, England

  @virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!

• 
  Mira Burton (@MiraBur44156853) reported 54 minutes ago from Tottenham, England

  @virginmedia It's ok for now but evenings are the worst.

• 
  Cate McLaurin (@madebycatem) reported 56 minutes ago from Camden Town, England

  Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .

• 
  Helen Reihill (@BBLn15) reported 60 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ailsa (@Ailsa56202286) reported 3 minutes ago

  @virginmedia why do you make it SO DIFFICULT to cancel and waive the fee - I’ve asked for an extension of time to prove my new address and 5 agents have told me this has been extended- call up today NO - my payment is overdue MAY AS WELL TALK TO MYSELF - take some responsibility

• 
  CarryOnGemma (@CarryOnGemma) reported 4 minutes ago

  And the two guys who help us get our media up and running don't get a mention because Virgin have not asked us how they did. That'e because they were from another region and it doesn't represent how **** VIRGIN MEDIA is in Scotland.

• 
  Sam Rees (@SamReesO) reported 5 minutes ago

  @virginmedia @fluffybubbles73 Your poor customer care team - can yiu help with that? Bring it back to the UK and provide full training and tools to do their job?

• 
  Katie (@Katiebush6) reported 5 minutes ago

  @virginmedia the new router is a terrible design. Why are the airholes at the top, so now all the dust is going to easily get into the box and damage it quicker. There's no pull out tab to easily see WiFi password and the router is wider 🫠

• 
  Soli (@oisoli) reported 6 minutes ago

  @virginmedia we are getting no internet and the app says it’s our kits connection but that is all good and still won’t work after following your steps? Any help or updates?

• 
  CarryOnGemma (@CarryOnGemma) reported 8 minutes ago

  What now? @VirginMedia? I have tried to sign into my account to claim the reimbursement from not having the products you charge from dad. He should be getting a hefty rebate. Yet, you now can't sign me into the account because it's not connected to O2. So I tried that and you've blocked me because I have used the email to sign in too much. The email that is connected to the account. Then the phone number too much. If you don't fix this before I call you in the next twenty-four hours I'll take this to the courts which you have your bots saying people can't. Get me to let me sign in.

• 
  Fergal Hickey (@fergal_hickey) reported 12 minutes ago

  @VirginMediaIE Shocking Virgin Media Mobile. Can’t receive calls from Vodafone numbers for 6wks now. Now told it’s a widespread problem after being fobbed off for a month. Not good enough - VM should have been honest with subscribers and advised them but chose deceit instead

• 
  KG ExTiNcTiOn (@KG_ExTiNcTiOn) reported 16 minutes ago

  @virginmedia 20 hours for an estimated time of fix is an absolute joke

• 
  Sodium (@sodiumlights) reported 16 minutes ago

  So, my @virginmedia hub died on Thursday. Finally worked out how to call them yesterday. Today a guy comes out to fix it but can't. Just got a message saying they'll be here on TUESDAY. Until then, no internet or TV. And no changes to the heating. Or the cat flap...

• 
  Harry Nicholson (@Harryn9000) reported 18 minutes ago

  @virginmedia hi trying to renew my package, but having difficulty getting in touch with someone to get a deal sorted ? can anyone help with this