Virgin Media Outage Report in Enfield Town, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Enfield Town come from postal codes EN1, EN2, N21 and N18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Borehamwood, City of Westminster, Newham, Hackney, Waltham Forest, Hatfield, Ilford, Islington, City of London, Barnet, Camden Town, Hampstead, Hammersmith and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Borehamwood |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Newham |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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colin miles
(@kilomilesy) reported
from
Romford, England
@virginmedia 11 days without a landline and 17 texts giving a time and date estimating the fix to be done by and failed every time. Oh well let’s see what tomorrow brings! Crap Virginmedia
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Rob Green Jnr
(@rob_green86) reported
from
Poplar, England
@virginmedia Yea I do that and it says to reboot my Hub 3. Which I do and then get 15mb for 2 mins and then back to 4mb. Can you please DM me with a link to online tech support because I've already wasted 3 hours this week trying to get through on the phone.
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩
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Donnchadh
(@dkurland92) reported
from
Brentford, England
@virginmedia hey is there a problem with the internet in NW London it’s very slow today ?
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia I have better things to do with my time than phoning @virginmedia The system should pick up on this. Virgin’s system is quick to chase me regarding the return of a bloody hub. Absolutely atrocious service.
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!
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🔥Jon Connor (No not that one)
(@realjonconnor) reported
from
Islington, England
@virginmedia It's not even about that. Even when there are no faults. I still get lag and disconnection issues. Very frustrating
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no disrespect but going into my account just doesn’t work- especially when there in no mention of my appointment - it’s ok for your sales team to call me and agree an 18 month contract at more money but when i need help there is none
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Calum Mew
(@calummew) reported
from
Hackney, England
@virginmedia WiFi down in London N15 😫 Every time we call it simply tells us to restart our hub which we’ve done 12 times. How can we speak to a human being? Trying to work from home!
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Brentford, England
@virginmedia hello? Are you there? Have been a Virgin Media costumer for literally 3 days and I’ve already got the worse service and am very disappointed by the overall experience. I’ve been trying to call someone from the customer service team since Friday to no avail...
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Susan Clarke
(@salaura101) reported
from
Harpenden, England
@virginmedia New Hub 4 arrived during time when Virgin have low staff due to COVID. Keeps dropping out, difficult to work from home and no ability to contact Virgin! ‘Call Failed’ when phoning. Great planning by Operations Mgr. Customer nearly 20 years and want to leave! Fed up!
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia maybe if you honoured your compensation scheme thst has been filed twice but you have still charged me full payment on last two months— pretty bad
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Stan Braganza
(@sbraganza) reported
from
Barnet, England
@virginmedia no internet in N14 since 1035am. Had to cancel work meetings. Compensation?
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p2.0 ✊🏻 🏳️🌈 #BLM
(@pauldurie) reported
from
London, England
@PippaCrerar @virginmedia If you're using a Virgin router I would buy another one as they're useless Main issue I found was they don't switch between 2.4GHz/5GHz very well If you want stronger signal then switch off 5GHz
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Chris
(@chrisMU19) reported
from
Romford, England
@virginmedia Hi, I’m having issues connecting to WiFi this morning. Phone said I had weak security. I updated the security online, the warning message has gone but WiFi still not working. Can you assist please?
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no resolution-
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Chris
(@chrisMU19) reported
from
Romford, England
@virginmedia I’ve had no internet for 6 hours. I’ve followed all online steps to fix it and none of them worked. Been on hold to 150 for 2 hours now. Can someone please assist?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Heartbroken Leaseholder 💔
(@BristolCladding) reported
@virginmedia Yes we did all of that and nobody helped us! We both are working from home so now its day 3 of us not doing any work while paying for the service! What are we supposed to do??
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ThingsMyGirlfriendSays
(@ThingsMyGirlfr3) reported
@virginmedia Have called up 3 times now and spent well over a couple of hours on the phone. Have been told that unless it is 48 hours of wireless outage then I won't auto claim any comp. It's severely affecting my work which is especially sad in the current situation!
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Heather Phillips
(@Phillips19H) reported
@virginmedia I have, Virgin media have run tests today too. So far no faults have been found. We've had these issues since we contracted and even though we've had a new hub, moved the hub and had an engineer out we continue to have issues.
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MrsHelsU
(@helsknorth) reported
@virginmedia It might also be best if you request changes are made to your system so it doesn’t tell customers they are in the right place to cancel!
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Gianni Z™
(@Ilscuro) reported
@JakeCanuso @virginmedia They're almost as bad as @askryanair
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raymondheppell
(@zepp149) reported
@virginmedia Yes me virgin box has been going for about a over a week and now it's off I can't get a signal
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Richard Street
(@aerotec) reported
@virginmedia Beth emailed me yesterday saying it was a fault but I've heard nothing else back. Can ANYONE help me get the broadband reactivated please. Let me know when someone cam do a Webchat to discuss what's going on.
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Gail
(@_AngelLady_) reported
@virginmedia Stupidly I did but I’ve cancelled mum’s card and confirmed that no money has left her bank account. I can’t believe I’ve been so utterly stupid, I’m so careful about these things.
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Me2u
(@Me2unotu2me) reported
@virginmedia Hi ZR, no known outages on the link - so this must be an unknown outages issue - wfh so we need broadband working without outages
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Mike Steven
(@MikeSteven1976) reported
@virginmedia I tried to use my old phone, that I'd purchased from you, with my son's SIM card. It said Network Locked. Your text service and phone service were unable to help. The text service repeated the messages I show above. The phone service told me it wasn't a Virgin phone when it is.