Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 01/23/2026 03:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Harringay, London, City of Westminster, Romford, Newham, Hackney, Loughton, Enfield Town, Kensington, Camden Town, Hampstead, Poplar, Wembley, Harlow and Waltham Forest.

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City Problem Type Report Time
United KingdomHarringay Phone
United KingdomLondon Internet
United KingdomCity of Westminster Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRomford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • PinkDotty_Sarah Sarah Yard (@PinkDotty_Sarah) reported from London, England

    @virginmedia Thank you but we have complained and no response. We are with you because you offer 200Mb and we need that, the closest competitor offers only 60Mb. It’s frustrating that we are paying for a service that is not guaranteed

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia Yes I have this app, have scanned. Sometimes coverage is bad.

  • paullferrer Paul Ferrer (@paullferrer) reported from Harrow Weald, England

    Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it overdemand or infustructure issues?

  • paullferrer Paul Ferrer (@paullferrer) reported from Harrow Weald, England

    Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it overdemand or infustructure issues networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision

  • PinkDotty_Sarah Sarah Yard (@PinkDotty_Sarah) reported from London, England

    Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?

  • PinkDotty_Sarah Sarah Yard (@PinkDotty_Sarah) reported from London, England

    I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.

  • walshChanny Channy (@walshChanny) reported from London, England

    @virginmedia Yes I did, a VM agent went through the whole event and resolved it for me. There are thousands of VM customers in a FaceBook group suffering similar problems it is called Virgin Media Customer Service.

  • Rebeccadundon1 Rebecca Dundon (@Rebeccadundon1) reported from St Albans, England

    Losing the will to live here @virginmedia Trying to get my hub upgraded, website says please call us for free upgrade.. Can't get through on the customer service number. Help please

  • paullferrer Paul Ferrer (@paullferrer) reported from Harrow Weald, England

    Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it over demand for infrastructure issues networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+  during WandaVision?

  • Adrianmilesarch Adrian Miles (@Adrianmilesarch) reported from London, England

    @virginmedia Service status says no known issues but when I call over the phone an automated message refers to intermittent problems last two days and that engineers are taking a long time to fix complex problems. Currently ok but recently every day there is a long period of issues.

  • PeteAustin_ Pete Austin (@PeteAustin_) reported from Kensington, England

    @virginmedia My partner - a current Virgin customer - just got *HUNG UP ON* by one of the rudest customer services advisors I’ve ever heard in my entire life. Abhorrent customer service. Absolutely shocking.

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia Done a service rest of area, say no. My router diagnostic says there is a problem.

  • bazelrock Paul Berry (@bazelrock) reported from Tottenham, England

    @sainsburys Update, it might be @virginmedia with the problem.

  • paullferrer Paul Ferrer (@paullferrer) reported from Harrow Weald, England

    Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it over demand or infrastructure issues, networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision?

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from London, England

    @virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!

  • walshChanny Channy (@walshChanny) reported from London, England

    @virginmedia That is what happened. If it didn’t happened to you it is even more strange. Do you want me to do it again and record it? In the meantime, I was contacted today and agreed a way forwards to stay with VM. It is quite hard to have to deal with bad customer care while grieving.

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia slow internet in NW9 - please help!

  • Adrianmilesarch Adrian Miles (@Adrianmilesarch) reported from London, England

    @virginmedia broadband has been absolutely dire in the last few weeks. Phases of outage or sun 2mbps speeds. Anyone else experiencing similar in SE26 area? Remember it was around cold snap it got bad - maybe affected the infrastructure.

  • GoldBoutique1 Mary (@GoldBoutique1) reported from Enfield Lock, England

    @virginmedia thank you again for no service and intermittent internet non stop now fir ongoing 2 weeks can’t you just find fault and fix it not happy so frustrating 🤬🤬

  • JamesJWalsh James-J Walsh (@JamesJWalsh) reported from London, England

    @virginmedia I have been “on hold” since 1851 for a customer service agent. This is kinda cementing my view of needing to leave.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nigefnigef Nigef (@nigefnigef) reported

    Appalling customer service from @virginmedia no way will I allow this to happen any longer to my 84 year old father !

  • funtime10 Gooner Si 🇺🇦 (@funtime10) reported

    @virginmedia 2-3 hours, that was at 12 noon. Can you help please? Do I need an engineer to come out and assist?

  • tictocthenoo lewis beattie (@tictocthenoo) reported

    @virginmedia Yes although I have been on holiday and Hive had to connect my internal camera and advise me that it had been restored so not sure if a weak signal or one that is unsecured.

  • atkinleeds Adam Atkin (@atkinleeds) reported

    @virginmedia @MarkSelby74 Stop pretending it's just an issue for Mark! It's widescale!

  • FragileCreature Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England

    @virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.

  • Cryingfreman Carl (@Cryingfreman) reported

    @virginmedia Trying the WhatsApp service now with someone that unfortunately can’t do basic math. Terrible.

  • Stickings90 Graeme Stickings (@Stickings90) reported

    @virginmedia Is there an issue with logging on to our accounts and the Virgin Webmail? It keeps saying that there is something wrong when I try to log in.

  • Nick00610003 Nick (@Nick00610003) reported

    @virginmedia complaint has been lodged now and the executive team is going to investigate as I have issues like this few years ago so clearly they ain't improved the communication etc, this is doing my nut in constantly checking bank account for it to go in as its my food money

  • tictocthenoo lewis beattie (@tictocthenoo) reported

    @virginmedia Why does my WiFi router keep jumping between secure and not secure ,some of my Hive gadgets do not like it and will not accept the unsecured signal. Do I need a new router?

  • Dorrian25 Neil Dorrian (@Dorrian25) reported

    @virginmedia No it's the same throughout, I have WiFi boosters installed already to help with that.