Virgin Media Outage Report in Enfield Town, Greater London, England

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Brent, Camden Town, Hackney, London, Islington, Paddington, Waltham Forest, Hampstead, Enfield Town, Newham, Dagenham, City of London, Ilford, Hammersmith, and Tower Hamlets.

City	Problem Type	Report Time
Brent	Internet	3 hours ago
Camden Town	Internet	8 hours ago
Hackney	Internet	8 hours ago
Hackney	Internet	9 hours ago
London	Total Blackout	10 hours ago
London	Wi-fi	10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  Karim Harbott (@KarimHarbott) reported 4 minutes ago from Enfield Lock, England

  @virginmedia Yes. I’m unhappy with 4 weeks of outages. Who wouldn’t be? Customer service is of course closed. But thanks for the platitudes. They have helped a lot. @richardbranson you’re better than this.

• 
  Martin Davis (@mertthemailman) reported 6 minutes ago from Enfield Lock, England

  @virginmedia got message on tv saying DVR problem (V6 box) 3hr to sort,is it knackered?

• 
  Abu Siddiki (@ABSiddiki) reported 10 minutes ago from London, England

  @virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)

• 
  Nathaniel (@Nathaniel_801) reported 13 minutes ago from Poplar, England

  @virginmedia Please sort out this issue ASAP!! Time is money 😭😭

• 
  MarshmallowMedia (@eatcheeselouise) reported 13 minutes ago from Camden Town, England

  @virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months

• 
  Martin Donovan ⚒⚒ 🇬🇧🇬🇧 (@303marty) reported 16 minutes ago from Romford, England

  So Virgin How do I opt out receiving one of you hard of hearing not very pleasant slow on the uptake sales people calling me from somewhere East of here... @virginmedia

• 
  lucy francis (@lucyfrancis_tri) reported 18 minutes ago from Camden Town, England

  @johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network

• 
  Nathaniel (@Nathaniel_801) reported 22 minutes ago from Poplar, England

  @virginmedia My WiFi has been off all morning... I called and was told it was a problem in my area... When will it be sorted.... I need to work from home today and I can't due to this problem #virginmediadown

• 
  🙌 N E I L 🙌 (@Neilz1) reported 25 minutes ago from Brentford, England

  @virginmedia We have had no phone service for 4 days in the NW9 area are you able to see if engineers will be fixing this issue urgently?

• 
  Claire Nugent (@clairevnugent) reported 28 minutes ago from Romford, England

  And on top of this I’ve been on a chat to complain about what happened and I’ve been made to wait over an hour for a wait time of “fifteen minutes”. This is a paid service! Never use virgin media for broadband, I’m fuming 😤

• 
  JMiragliotta (@Jmiragliotta89) reported 28 minutes ago from Waltham Abbey, England

  @ThreeUKSupport I appreciate that but I’m currently in a position where @virginmedia are useless and unable to fix cables and you now working on masts meaning I can’t even use my phone network. So between both multi million pound companies you’re screwing me royally!!

• 
  lucy francis (@lucyfrancis_tri) reported 29 minutes ago from Camden Town, England

  @virginmedia I will again but i get the recorded message. Thank you for trying to help.

• 
  JMiragliotta (@Jmiragliotta89) reported 48 minutes ago from Waltham Abbey, England

  @virginmedia @JMiragliotta Yes! You’re repairing a damaged cable and have been for the past 3 days now. No TV, No broadband, fantastic service for £111 a month 👍🏻

• 
  lucy francis (@lucyfrancis_tri) reported 51 minutes ago from Camden Town, England

  @virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?

• 
  Claire Nugent (@clairevnugent) reported 53 minutes ago from Romford, England

  @virginmedia Absoutley disgusting customer service today, was sent round the same bot telling me to do the same things for half an hour before getting to a chat where the helper decided to take their lunch break in the middle of it and expected me to wait!!

• 
  DREAMVIEW ESTATES (@MurrayAlanLee) reported 55 minutes ago from Barnet, England

  @virginmedia Yes still v much a customer. It’s been sorted thanks. PW was randomly corrupted . Now changed

• 
  Konstantinos Veves (@k_veves) reported 1 hour ago from Ealing, England

  @MTB_Flyer @drewsonix @virginmedia Exactly. They are selling a service that they know they cannot support. And there is no one who can do anything about this. They have an army of hounds protecting them.

• 
  Steve (@StevenCudd2) reported 1 hour ago from Hoddesdon, England

  @virginmedia So after getting an engineer visit finally today, comes, says fixed, 10mins later broadbanddrops again. Told he will be back in 30mins, 2 hours later nothing. Now on 4th call to customer service getting cut off and no one knows what they are doing! Appalling service!

• 
  lucy francis (@lucyfrancis_tri) reported 1 hour ago from Camden Town, England

  @virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?

• 
  JMiragliotta (@Jmiragliotta89) reported 1 hour ago from Waltham Abbey, England

  @ThreeUKSupport I have no wifi due to @virginmedia and no phone signal due to you!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Crypto Fanatic UK (@Itzstuie1) reported 4 minutes ago

  @virginmedia I changed everything now, because it was low security due to resetting. We didn’t reset it by the way, it was fine last night. I see everybody from London to Northumberland having issues with yourselves. Can you reassure us it’s a VM issue and we haven’t been hacked?

• 
  Alex Chamberlain (@alexchamberlain) reported 5 minutes ago

  @virginmedia Oh no... estimate moved to tomorrow at 9:50!! (Aside: you do sound rather silly asking your customer for updates on your own issue.)

• 
  Customer Service (@vmbusinesshelp) reported 7 minutes ago

  @ZreenMansha @vmbusiness @O2 Hi, thanks for getting in touch, sorry to hear this. Please can you give the customer care team a call to discuss this. They can be reached on this number: 0800 052 0800

• 
  Jessica Lalau (@jesslalau) reported 7 minutes ago

  @virginmedia No time given. They even denied there was an outage, only a “technical issue” when your outage page clearly says there’s a outage.

• 
  Ben Reed (@darkbreed) reported 15 minutes ago

  @melodiouscode @virginmedia In my experience with them they are only interested in closing the support ticket, rather than actually resolving anything. They physically cut the cable to my neighbours house while “fixing” mine once. They got it back up and running but offered nothing in recompense.

• 
  Julian (@Julian_S96) reported 16 minutes ago

  @psytcp @virginmedia A bit of a Uno reversal but I just decided to go on WiFi again on my phone for the kick of it and I've got WiFi again even though it says my network is down! What is going on??? Engineer still scheduled for 3pm too!

• 
  Goldie (@goldie_64) reported 19 minutes ago

  @virginmedia Keeps not allowing me to sign in even my name

• 
  Alex Chamberlain (@alexchamberlain) reported 19 minutes ago

  @_alialialice @virginmedia The fix time has been updated to 12:50 by the looks of it - still very annoying!

• 
  melodiouscode (@melodiouscode) reported 26 minutes ago

  @virginmedia Pay attention. I'm trying to get you to take a pile of complaints seriously so I can get a refund. I left because your service is so bad.

• 
  Game Over Movie Reviews (@GameOverR3vi3ws) reported 27 minutes ago

  @virginmedia Ok, so you're not going to attempt to answer my simple question. I know these things happen from time to time. This is more frequent than that. 8 times in 3 days in May. Twice in 2 weeks in July. This is more than things just not working from time to time