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Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

Why is my Virgin Media service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Enfield Town come from postal codes EN1 , N13 , N21 and EN3 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Hammersmith, London, City of Westminster, Enfield Town, Westminster Abbey, Brent, Camden Town, Hackney, Islington, Paddington, Waltham Forest, Hampstead, Newham, and Dagenham.

CityProblem TypeReport Time
London Total Blackout 20 seconds ago
Ilford Wi-fi 8 minutes ago
Hammersmith Internet 32 minutes ago
London Internet 2 hours ago
Hammersmith Wi-fi 2 hours ago
London Internet 2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • chrismsutcliffe
    Chris Sutcliffe (@chrismsutcliffe) reported from Hackney, England

    @laurakaykelly @virginmedia @virginmedia are terrible in every single respect, interacting with them is far and away the worst customer experience I've ever had

  • Azmainnnn
    Azmain (@Azmainnnn) reported from Walthamstow, England

    @virginmedia your broadband is a pile of ****. The amount of times I’ve gone without broadband ever since joining your service! 😤

  • funsizeAllie
    Allie Anderson (@funsizeAllie) reported from Enfield Lock, England

    @virginmedia broadband keeps cutting out, intermittently for days now. Done all the checks, connections etc fine. Turned off & on many times. The online diagnostic test says there's no problem but THERE IS & MY INTERNET IS UNUSABLE! Please advise ASAP.

  • KudaLudaLegend1
    Kuda Madzikanda (@KudaLudaLegend1) reported from Poplar, England

    @virginmedia Yes still no service and hardly slept with overnight repairs by Virgin

  • LauraBeck123
    Laura Beck (@LauraBeck123) reported from Hackney, England

    @SorchaMacKenzie @YodelOnline @virginmedia I had the exactly the same thing with Yodel and Virgin. Appalling customer service.

  • MurrayAlanLee
    DREAMVIEW ESTATES (@MurrayAlanLee) reported from London Colney, England

    @virginmedia PS, This is on your pages "As with any total loss of service, if we’re not able to resolve the problem within 2 full working days from you contacting us, we’ll start to automatically credit your first bill at £8 per day until it’s fixed."

  • michellenathan1
    Michelle Nathan (@michellenathan1) reported from Shenley, England

    @virginmedia Is there a problem with Virgin media, internet is not working!

  • MurrayAlanLee
    DREAMVIEW ESTATES (@MurrayAlanLee) reported from London Colney, England

    @virginmedia Seems he went to rear of building He was told to call and there is a NOTE there, IGNORED IT despite being told at customer services

  • danjpadgett
    Dan Padgett (@danjpadgett) reported from City of London, England

    @virginmedia probably, no defenitely, the worst customer service I have ever experienced. 4 hrs on the phone over 2 days, transferred unknown number of times and hung up on twice and still no result.

  • martin_namara
    Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia Made an official 2nd complaint... Yiu have until Tuesday to resolve

  • ClaireBoyles
    𝗖𝗹𝗮𝗶𝗿𝗲 𝗕𝗼𝘆𝗹𝗲𝘀, Success-Matters.com (@ClaireBoyles) reported from St Albans, England

    @virginmedia Looking at that link is useless it's not 4G or 3G I have a problem with, it's voice calls not data

  • KatySean9396
    lizzie (@KatySean9396) reported from Walthamstow, England

    @virginmedia You say there is a fault but the tv has been bad all day as well what with that I haven’t had a good service all day

  • stevenmeagher
    Steven Meagher (@stevenmeagher) reported from Islington, England

    Genuinely shocked at a phone representative at @virginmedia I ask to speak to the manager and then he hung up. I have had some bad service in my time but that was probably the worst I’ve ever experienced

  • stillphone
    Phil Stone (@stillphone) reported from Kensington, England

    If @virginmedia in @British_Airways T5 FirstClass Lounge is as good as it gets then I’ll never be a @virginmedia customer because it’s utter crap!

  • nathanmladin
    Nathan Mladin (@nathanmladin) reported from London Colney, England

    .@virginmedia: Nathan, ‘you deserve so much more’ (i.e. a glitzier phone, a bigger mobile plan etc). Me: ‘No, I don’t and I don’t care for your meritocratic marketing crap.’

  • martin_namara
    Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia Your next reply is.... Sorry we can't deal with.... Your company is rapidly getting like our big banks to big to fail but crap at your job...

  • uchiazoro
    adouble (@uchiazoro) reported from Brentford, England

    Virgin media if you don’t fix ur internet in the next hour I will run all the way to where ever u lot work and change ur name to media

  • KatySean9396
    lizzie (@KatySean9396) reported from Walthamstow, England

    @virginmedia when are we going to get our service back to normal please been down most of the day download speed 6.67 at the moment

  • martin_namara
    Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia FGS I've raised it twice.. No one gave me a ref... Let's be honest your Indian offices nice as they are have an issue... They get you off the line and do not log

  • ecoSuperMan
    Clark Kent (@ecoSuperMan) reported from Tottenham, England

    Don’t you just hate it when you #virginmedia @virginmedia broadband goes down half way through a training seminar you have paid for. Like they care!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _teambennett9
    Benno (@_teambennett9) reported

    @virginmedia After being on hold for the 2nd time at 45 minutes I gave up. That’s the 4TH TIME I have called. It’s a simple request yet no one can resolve it I’m close to cancelling my subscription with you. Appalling service

  • shubhes
    kasthamandap (@shubhes) reported

    @virginmedia and @virginhelp I have been having broadband issues since late Wednesday night....still hasn't been resolved...the webpage says no issues...engineer visit put on hold as well whilst you check...tried called no answer even after 30 minute hold..🙄🙄🙄

  • Igordon20
    I gordon (@Igordon20) reported

    @virginmedia can you please help? Moved house and NOBODY in virgin media can update the mew address and install the internet. Spoke to 10 people, for hours. Desperation. Of course you will still charge me full bill despite NOT having internet.

  • garydchance
    Gary D Chance (@garydchance) reported

    @catherine_mayer @virginmedia I hate to say this, but BT works and works without any problems for me.

  • Igordon20
    I gordon (@Igordon20) reported

    @virginmedia @ChurmAdam Totally useless. And I spoke to 10 people in virgin for hours. NOBODY in virgin can organize the internet move from my old house to the new one. Still incapable of writing the correct address. Just to cancel installation last minute. Total disgrace.

  • Leoniese1
    Leoniese (@Leoniese1) reported

    @virginmedia having been a customer for over 13 years it is absolutely appalling that I've been waiting 4 days for someone to contact me regarding my broadband account. I guess my loyalty means nothing so I'll start looking elsewhere.

  • DestructionJack
    DestructionJack (@DestructionJack) reported

    @virginmedia is there any reason why 500mb broadband is let down with awful WiFi? Connected (no Internet)

  • itsrocheex
    R.chelle🇯🇲 (@itsrocheex) reported

    Virgin media has acc be terrible this year! They need to offer customers some money back or something!

  • mikegreen1980
    michael (@mikegreen1980) reported

    @virginmedia right. I have tried everything possible to try and spk with a representative at your awful company! You have even sent me a mobile number to text! Which I did! And still no prick has phoned me! I find your service an absolute piss take! #virginmediaisSHIT

  • julianna79m
    julianna79 (@julianna79m) reported

    @virginmedia what is hppening with 2 days of issues?! Be transparent and tell us.