Virgin Media outages and service status in Enfield Town, England

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Waltham Forest, Islington, Barnet, Harringay, Camden Town, Enfield Town, Elstree, Hoddesdon, Waltham Cross, Woodford Green, Cheshunt, Borehamwood, Edgware, and Potters Bar.

City	Problem Type	Report Time
Hackney	Wi-fi	33 minutes ago
Hackney	Wi-fi	4 hours ago
Hackney	Internet	4 hours ago
Hackney	Phone	4 hours ago
Hackney	Wi-fi	4 hours ago
Hackney	Internet	6 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  Graeme Puttock (@GraemePuttock) reported 3 minutes ago from Enfield Lock, England

  @virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?

• 
  Peggy Dyer (@Mrspdyer) reported 8 minutes ago from Barnet, England

  @rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.

• 
  SallyH (@sallyhhk) reported 12 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Helen Reihill (@BBLn15) reported 12 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  Derrick Brown (@DerrickSWB) reported 15 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 16 minutes ago from Broxbourne District, England

  @virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get

• 
  Richard (@HalloweenJack55) reported 21 minutes ago from Epping, England

  @virginmedia my broadband is down with an estimated fix of 1625 tomorrow. Not good enough.

• 
  Helen Pinkers (@Barchetta66) reported 26 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Maz 💙 (@marionmurray13) reported 28 minutes ago from Enfield Lock, England

  @virginmedia what’s the point of paying for services from you that you frequently FAIL to provide 😡😡 How do I get my money back for days you owe me??

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 32 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Ella A Cutler (@angelstorm13) reported 36 minutes ago from Welwyn Hatfield, England

  And it's down again. #virginmedia

• 
  Peggy Dyer (@Mrspdyer) reported 40 minutes ago from Barnet, England

  @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

• 
  Paul Simmonds (@paulusthegrey) reported 41 minutes ago from Borehamwood, England

  @virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.

• 
  Helen Reihill (@BBLn15) reported 43 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Graeme Puttock (@GraemePuttock) reported 43 minutes ago from Enfield Lock, England

  @virginmedia can you turn your hold muzak volume down I am begging you

• 
  PAT WEBB (@nan2thou) reported 43 minutes ago from Enfield Lock, England

  @virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.

• 
  Sam Batty (@sam_batty) reported 48 minutes ago from Islington, England

  @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

• 
  Maz 💙 (@marionmurray13) reported 53 minutes ago from Enfield Lock, England

  @virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault

• 
  Peggy Dyer (@Mrspdyer) reported 55 minutes ago from Barnet, England

  @virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/

• 
  Have you met Harj? (@AussieHarj) reported 56 minutes ago from Walthamstow, England

  Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mo (@Notts52) reported 2 minutes ago

  @BBCNews It is if you're a Virgin Media Customer with 360 box, even if you don't have TNT Sports. 👍 @footballontnt

• 
  LiamLOFC99 (@lofc99) reported 4 minutes ago

  @RobDew8 @virginmedia I have the exact same issue! Horley area. @virginmedia

• 
  Wirtz machine (@DavidVaughan5) reported 6 minutes ago

  @virginmedia My virgin media phone allows incoming calls but every time I phone out its showing as busy? I cant get through to speak to anyone to fix this?

• 
  O2 (@O2) reported 7 minutes ago

  @j2l_971 Hi it's us from Virgin Media O2. We're sorry about ongoing issues that you're having with your account. If you like we can look into this however we would need to do this in a private chat because we would need more info.

• 
  dAve Fletcher 🦉 (@_dAveFletcher_) reported 9 minutes ago

  @virginmedia Maybe it's just premiers that I can't watch, The Bride, The Running Man etc.... I can watch older stuff. That's poor form!

• 
  Diane Elebert-Morgan (@GMCC_Diane) reported 10 minutes ago

  @virginmedia loving the even further dial down of our broadband as we enter InTo the last few days of contract with you! You already turned it down after the first 8 weeks so we had to upgrade! We have never used you before and we will never use you again! Good riddance!

• 
  GB Food Finder (@britfoodfinder) reported 10 minutes ago

  @LivThms @virginmedia That’s terrible. I find it quite unbelievable that @virginmedia will not accept this is a widespread problem and are not even admitting so, let alone try to resolve it for us all. How can we be expected to remain customers without the means to access our accounts?

• 
  David (@CruiseWildcat) reported 10 minutes ago

  @PeteUK7 @virginmedia When my mum died, every company was brilliant & dealt with the issue with empathy & professionalism - apart from one: @VirginMoney Coincidence?

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 12 minutes ago

  @virginmedia @PeteUK7 HOW LONG does it take it to update your accounts? Asking on behalf of all auditors, everywhere. Also, template posts like this do not assuage and make you look uncaring to an even wider audience. How HUMANS work :- 1) This sort of post should trigger a HUMAN with AUTHORITY to handle. It's not "a few days", it's a few months. I'm pissed because in my case I'm still dealing with an idiot org (not Virgin) after THREE YEARS. 2) They apologise. In Public, without reservation or excuse. 3) Privately, they apologise and make a concrete gesture. In this perhaps, "let us know if they supported any charity, we'll send you a cheque for £1000 made out to it". Privately because otherwise grandstanding. £1000 because you want to show you're sorry, and that this sort of thing is so rare that you can be generous. £100 just looks a cost of doing incompetent business. CHEQUES : still the only way to send money via a third party where you need the third party to know it got paid. And yes, they still exist. Even if Branson has to get it from his branch in person.

• 
  lifeislife (@nothings1mple) reported 16 minutes ago

  @virginmedia @PeteUK7 Very poor service @virginmedia , why is it companies like yours make an already difficult time even worse, shame on you.