Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1, N21 and N18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Hammersmith, Hampstead, Hackney, Wembley, Harrow, Barnet, Islington, Paddington, Chingford, Harlow, Woodford Green, Ilford and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Yes I do understand that I am not stupid. I have emailed you. Your chance to sort this out. You have messed up, conned, lied, obfuscated, obstructed and acted in bad faith for 6 months. Please stop.
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Paulo
(@PauloDisco) reported
from
Stratford, England
@virginmedia Just tried to call to get a quote for broadband and TV - after a 12min wait I got to an operator who I could not understand or hear, and who in turn did not understand the alphabet. Awful customer service, was ready to switch from Sky but not going through that again
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia Useless info link. It's #virginmedia who are bad here not our internal equipment. We know all this but what are you doing about your #badcustomerservice
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia broadband really slow and on and off yet your checking service says nothing wrong
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Zayd
(@zeed_96) reported
from
Poplar, England
@virginmedia some dead ass network, I get better network on the underground @TfLRail
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Michael
(@michaelck1972) reported
from
Hackney, England
@virginmedia Guys, the business does the work to retai the customer, not the other way round!
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Mazi Pita® 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam it is appalling that despite being a loyal customer even with this ur s**t #SkyQ service, you don't support customers when they need ur help. I have spoken to ur colleague and will be switching to @virginmedia once my contract expires. You just lost a customer!
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crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia Thanks sorted mums out, trying to sort my new packge out but the customer service is appalling and being a longtime customer means nothing at #virginmedia they are unable to offer me anything. Not impressed at all, especially when the whole family is on #virginmobile 😡
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Laura Cornelius
(@LauraMCornelius) reported
from
Welwyn Garden City, England
Absolutely disgusting service from @virginmedia No broadband or TV services for 2 weeks and they can’t even refund our phone calls to them to try and sort it out. Choose Sky if you’re unsure.
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#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
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Malcolm Peacock
(@MalcolmPeacock3) reported
from
Hackney, England
Just called @virginmedia help line and they hung up when I asked for a recording of the call. This being the second time they had asked for 3 characters of my passwor (having gone to a 2nd department) @MoneyTelegraph
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Alex Trickett
(@alextrickett) reported
from
Ealing, England
@virginmedia 24 hours without WiFi. Still awaiting callback to arrange engineeer, who couldn’t be scheduled yesterday due to a systems fault. Tried calling but unable get through. Please help. I was guaranteed a call back by 1500 today. Not impressed with customer service.
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Please note that I do not consider the complaint closed. That I feel you are bullying me to agree to this. And that I have clearly expressed my dissatisfaction accordingly. Please note this. Thank you.
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Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
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Superspin_63
(@Superspin63) reported
from
Camden Town, England
@virginmedia Spoke to tech support last night. All sorted 👍
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia Have completed a CISAS complaint file last week.
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia It's not good enough. Just sort it out. You know as well as I do Robert that your corporate word is meaningless. I am out of the country for some days. What bit of that don't you understand. Just offer me a solution
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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G Shastri
(@GandalalShastri) reported
@virginmedia piece of shits. Lying customer service team. Can't wait to leave.
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Marie Ariana
(@Marie_Ariana_9) reported
@Anthony_Judge @virginmedia So I got locked out too and support weren't responding but this dude on instagram @ethical_tools helped me out. Send them a DM they'll definitely help you out....
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Michael DD
(@Michael16569135) reported
@virginmedia hi is there a problem in the Dalkey area - my download speed is gone from ave 280 To 15 this morning
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Ali Haynes
(@ali_alastair) reported
@virginmedia There are no issues in my area. I did call for support but the call was disconnected- and have not received any contact since but the issues persist.
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Donna Masetti
(@2_masetti) reported
@karen_gibson88 @virginmedia Count yourself lucky. They’ve disconnected me early and don’t give a ****!
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pat webb
(@patwebb01962978) reported
@virginmedia It’s just as difficult now & with energy prices going up as well this company does not provide a stable service. No internet fir 14 hour now only intermittent tv signal terrible, screen & should breaking up.
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Joe
(@jsphpb) reported
@virginmedia I received a notification about 5G being ready in my area. I have an iPhone 12 but the notification didn’t expand on what I need to do. Please help! Thanks.
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Sean Woodbridge
(@hufi1968) reported
@virginmedia sucks. 14 times up and down this week, 12 times last week, always saying there’s a fault somewhere, never fixed. Ruining my daughters online schooling, no one to speak to when calling. Awful service
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Kevin
(@ka86) reported
Just cancelled my contract with @virginmedia I will never, ever sign with this company ever again. Some of the worst customer service I have ever experienced. Over 3 hours on the phone yesterday, one hour today. Just horrific. #virginmedia
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Neil C Boote
(@MisterBoote) reported
from
Ealing, England
So our education system & business activity now utterly reliant on solid, fast, reliable internet service that market consistently fails to deliver. @virginmedia down again this am. Time for state to take control of this crucial, strategic infrastructure. Really is a joke ATM.