Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Greater London, London, Poplar, Camden Town, City of Westminster, Hampstead, Paddington, Newham, Enfield Town, Wembley, Ealing, Romford, Islington and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Hackney |
Internet | |
| Greater London |
Internet | |
| London |
Internet | |
| Poplar |
Internet | |
| Camden Town |
Wi-fi |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Gabriela Lungu
(@GabrielaLungu) reported
from
Kensington, England
@virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Romford, England
Currently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!
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Gabriela Lungu
(@GabrielaLungu) reported
from
Kensington, England
@virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.
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Gabriela Lungu
(@GabrielaLungu) reported
from
Kensington, England
@virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.
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John T Davies 💙🇺🇦💛
(@jtdavies) reported
from
Ealing, England
@virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!
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Rhymer Rigby
(@rhymerrigby) reported
from
London, England
@scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.
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mara penzo
(@magma62) reported
from
Brentford, England
@virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?
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Graeme Puttock
(@GraemePuttock) reported
from
Enfield Lock, England
@virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2
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Helen Pinkers
(@Barchetta66) reported
from
Islington, England
@Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Romford, England
I’ve had 3 hours sleep, I’m trying to catch up and within 10 mins I’ve had four calls from **** bags pretending to be from Virgin Media. The next **** to do this, I’ll be tracking your location and paying you a ******* visit! 😡
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Mark Armstrong
(@markatpt) reported
from
London, England
@virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.
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Michael Butler
(@Michael73942063) reported
from
Welwyn Garden City, England
@virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address
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Lawrence ****** 🇺🇦
(@goonerlgh) reported
from
Islington, England
@virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia Been trying since 10.00 am and the priority app is still down.....interesting use of the word 'priority '....
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Helen Pinkers
(@Barchetta66) reported
from
Islington, England
@virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Romford, England
@virginmedia I contacted customer services for an update on my iPhone 14 Pro Max. I was informed by your Twitter account I wouldn’t need to send my current phone back until I receive my new one. I was then informed by the gentleman on the phone my new phone won’t be sent until I send this
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Graeme Puttock
(@GraemePuttock) reported
from
Enfield Lock, England
@virginmedia can you turn your hold muzak volume down I am begging you
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Helen Pinkers
(@Barchetta66) reported
from
Camden Town, England
Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Courtney Maddison
(@Courtney_Barts) reported
@virginmedia wifi has been down all day. My mother and myself have lost a days work as we work from home. We have called you 3 times and been told to “wait another 3 hours” ridiculous. And apparently you can only recompense us £16 “as a gesture of good will” Please do better.
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Victoria C
(@Tabtopper) reported
@virginmedia is the virgin mobile site down? Husband trying to order a new sim and site just hangs at last stage - trying to update card registered to the account. Now failed and can’t get back into the Vmobile account. Don’t know whether new sim contract has gone through or not
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Jade ♡
(@WheelieJedi) reported
@virginmedia I did try but the line cut off and I was on hold for ages. I understand you’re dead busy, so that’s why I’ve been trying to do it online instead, but for some reason it keeps saying “bad request” are you aware that this is broken?
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erika conway
(@erikaconway) reported
@virginmedia does anybody actually handle cancellation calls? I’ve now been charge £63+ the cost of 3 calls and over an hour of my life to try and stop you charging me for a service I cancelled at the start of April. Currently been sat on hold 30 mins. Joke.
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Brittany Howard
(@Brittan66783252) reported
@virginmedia would just like to say that your agent Ryan was extremely helpful today and managed to sort out my issue, if customers have issues I would 100% recommend speaking with a agent on the live chat rather than wasting your time with the call centre staff, thank you Ryan!
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Kirsty Mulholland
(@AxewomanKirsty) reported
@virginmedia shocking service today, overcharged for calls I haven’t made (no phone connected) but if your tech looks at it and decides it’s “not Virgin’s fault” you’re going to charge me even more. But £288 to disconnect so I’m stuck with your overcharging. Bunch of crooks.
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sally staveley
(@sallysw) reported
@virginmedia I will again. I have twice already. People don’t seem to know what’s wrong. Keep saying maintenance and engineers working 24/7. It is impacting our lives massively. Please please help
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Vikram Bhatia
(@vickyindelhi) reported
@virginmedia @virginmedia Not a technical problem at all, I want to renew and no one is calling back, pretty silly on your lack of customer support
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Louise Pattison
(@GoodGriefLouise) reported
Virgin media email account down … again!!!
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Little Sebastian
(@SharpSebastian) reported
@virginmedia so four months after closing my account and paying in full, I'm getting calls and letters telling me to pay up or my details will be passed onto debt collectors. A quick search online shows you guys do this often. I don't even live at the same address. Fix this