Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Hammersmith, Barnet, Hackney, Harringay, Waltham Forest, City of London, Newham, Dagenham, Romford, Woodford Green, St Albans, City of Westminster and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| Hammersmith |
Internet | |
| Barnet |
||
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Crypto Ivan
(@Ivan_D_Crypto) reported
from
Hackney, England
@hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!
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Andee Byford
(@BobCratchitt) reported
from
City of London, England
@virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response
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Alan Hodge
(@hodgie_hd) reported
from
Kensington, England
@virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown
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Nathan Talbot
(@nathantalbot) reported
from
City of London, England
(Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.
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Andee Byford
(@BobCratchitt) reported
from
Romford, England
@virginmedia Yes I have checked the service status, it is the first thing I do & all was fine. The issues is with the cable Ethernet & the phone connection in the Hub 4. I don’t use your WiFi setup as my house is fully cabled for networking. I am a Network Architect, so have done basic tests
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Amanda Birrell
(@blackheathma) reported
from
London, England
@MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it
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Burnley Dave:Not woke just human.💙🌈🍺🇪🇺
(@tlcko1882) reported
from
London, England
@journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?
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David Ball
(@dicksielives) reported
from
Romford, England
Hi @virginmedia I ordered a new phone via my wife (who is already on Virgin mobile) last Friday. I was told to wait for a confirmation email which I still have not received. Can you help? I have the order No.
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided
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Andee Byford
(@BobCratchitt) reported
from
Poplar, England
@virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service
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charlie and Blossom
(@LaurenLFlower) reported
from
Romford, England
@virginmedia Hi I have an issue with my current plan? It says I’ve cancelled my O2 benefits but I never received the sim nor did I cancel.
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia Please as I have been paying for service
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia DB was dealing with this issue but has not responded since lunchtime Friday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@rob_candeland) reported
@GSpellchecker @wez_mon @virginmedia I've had exactly the same issue with Virgin. My 4g and 4g+ randomly stopped working for in my local area, but works elsewhere. Strange
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Tilly's Mum
(@lawes7878) reported
@virginmedia How long would this take? You as my service provider should be actively sorting this? Not waiting on a community of people to comment. I can see loads of comments about this already on this back early last year?
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Jeff1photo
(@Jeff1photo) reported
@virginmedia hello virginmedia, you've sent me an e-mail today to say I didn't pay my last bill. I did pay it and you've sent a confirmation. Bill from 28 Jan due 17th Feb, paid on 17th Feb, confirmed as paid. Can you sort it as you're "contact us" link doesn't work.
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helen toogood
(@helen_toogood) reported
@virginmedia I’m waiting for a call from your complaints department. I was going to leave and was promised a package with better Wi-Fi and the hub 4 to be told today that is not so and it would cost over £240 early disconnection fee and our Wi-Fi has been downgraded. Shocking service!
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helen toogood
(@helen_toogood) reported
@virginmedia We’ve had numerous calls. The speed is fine but it constantly drops out and is not usable. We use our phones data at home rather than our Wi-Fi! I feel lied to and to be told I’d have to@pay to cancel is astounding!
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Hash Milhan
(@hashir) reported
@virginmedia The internet is back up now. How do I cancel the appointment
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venova🥀
(@vnvah) reported
i know this is a childish joke but seriously who ******** came up with the name Virgin Media for a company and who greenlit the name?
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Anne
(@AnneLucerne42) reported
@virginmedia 2. So many promises which were false. Truly appalling customer service. Capped by Virgin want to collect my equipment today as contract cancelled except my contract finishes on 26/2. 🤬🤬
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Omran AL HABBAL
(@omranalhabbal) reported
@virginmedia Yes I still need help..I want to have my mobile contract and your website is not letting me reset my password…it keeps saying that something is wrong…the team wasn’t helpful and kept referring me to a random departments then just shut the phone…
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Lauren
(@laurenmay_xo) reported
@virginmedia Another 5 days potentially more on top of a 3 day loss of service update doesn’t communicate much urgency for those working from home… is there a way to get a more accurate idea rather than an estimate? This can’t be a normal amount of time