Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Newham, Enfield Town, Paddington, Hackney, Poplar, Camden Town, Harringay, Barnet, Ilford, City of Westminster, Romford, City of London and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Total Blackout | |
| Hammersmith |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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londonchimpden
(@londonchimpden) reported
from
Camden Town, England
@virginmedia My other box and telly are working fine. There’s no service fault. Will call later.
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Kamran Iqbal
(@MKIQBAL786) reported
from
Walthamstow, England
@virginmedia I have constant problems with my WiFi connection at home. Connection keeps dropping. Phone switches to mobile data. Called ur team and they keep saying everything is fine. They also said connection can drop if you are to close to the router or to far! What crap
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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Morgz
(@Morgannaredhead) reported
from
Islington, England
@virginmedia Never mind Service is appalling lately.
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Alan Macintosh
(@macintosh74) reported
from
Romford, England
@virginmedia disgusting customer service trying to help elderly parents spent 50 mins on phone to be transferred and cut off, ring back same again then oh sorry closed now terrible all we needed was a replacement sim.
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia At least twice a month it has issues, now waiting 2 days for a network engineer, it's just overall down too often to rely on.
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Carl
(@CJTwo4) reported
from
London Colney, England
@virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look
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Ricci
(@RicciHammond) reported
from
Ware, England
@VirginMedia Getting seriously pissed off with your call centre.. Landline fault, I have to call on my mobile to find out status after engineer visit, told you are running a new cable on 20th and then you hang up on me when I query the delay.. and not for the first time..
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Paul Freeman
(@PaulGreenLaner) reported
from
Harpenden, England
@virginmedia absolutely appalling customer service cannot get through on the phone, no broadband or TV since yesterday evening not on.
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia #virginmedia worst Internet sevice ever, several times a month it stops working for days!
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality
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Woodsy
(@chriswoods84) reported
from
Enfield Lock, England
@virginmedia @ChalfontStRob Not sure about Robert but I have uninstalled and reinstalled the app. It still isn't working. There's no response at all when you press sign in after entering username and password
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
No broadband since June 27 and told fix by July 9th. In central London. Wow. Just wow. Also despite calls still no explanation just a prepared script in a distant call centre. Internet is an essential service for business in the developed world @virginmedia @richardbranson
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Mitchell Feldman
(@feldmannews) reported
from
Hatfield, England
@virginmedia I sent an enquiry to your sales team via your website in regards to a box upgrade and 2 months later still no reply. With your forthcoming price increase I would expect better service. Pls DM to discuss further thx
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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AJW
(@AJW4966) reported
from
Broxbourne District, England
@virginmedia no wifi again £51 a month useless shit company
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Ruth Brookarsh
(@nabenza) reported
from
Harrow Weald, England
@virginmedia @MoneyTelegraph we are a residential care home supporting vulnerable adults. We have been without a phone line since 26 June. Fix date of 15 July is too far away. Please divert my line
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia We lost internet Friday night. Today Sunday morning support team say issue fixed in area and so created a new ticket nbre giving YOU another48hrs to solve it and at same time saying engineer will call within 3hrs. No call. Support unable to help. No Senior to speak to.
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Lefert Clement 🇫🇷
(@clementlefert) reported
from
London Colney, England
@virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Allen
(@nicola_allen) reported
@virginmedia wifi issues for second day running. Have tried contacting you on WhatsApp but getting this message saying I am connected on another chat. I think your agent yesterday didn't close the chat. Supposed to be working. Please help
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Liz White
(@lizcwhite) reported
Hi @virginmedia do you have a customer care number for the elderly?
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greedypigeats
(@greedypigeats) reported
@virginmedia 20 minutes on hold to get to an agent, only for someone to answer with their mic muted and hang up after 20 seconds. Fix your call centres or you won't even have the opportunity of a retention offer and off to @CityFibre I go #badcustomerservice
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Customer Service
(@vmbusinesshelp) reported
@campusprjo @virginmedia Hi Jo, i am sorry but unfortunately this is seen as an internal move and as we are using the same network services we are unable to port from VMB to VM and would require to move the number to a alternative provider and then back to VM I am afraid.
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Greg McCaw
(@GregMccaw) reported
@virginmedia I would not be engaging with you had I not exhausted all other options. That’s why we’re having this conversation because I need the issue resolved and all other options have been tried. Not once but several times
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jimmy
(@jimmysunny85) reported
@virginmedia So I need use my mobile because your landline that I pay for doesn't work? Use want me pay for 2months usage even though iv only had 1,use are a brilliant company,does @richardbranson know how bad this company is !!!
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Auntie H
(@HM12410915) reported
@virginmedia I am no longer a customer. That would mean logging in
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Ros Kelly
(@rozzy_kelly) reported
@virginmedia I am a Virgin customer, Virgin used Yodel and they should query with Yodel. I shouldn’t have to be chasing a delivery.
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Adz can't sing
(@Adzcantsing) reported
from
Penwortham, England
@virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.
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john godley
(@jcgodley) reported
@virginmedia Your service is worse than appauling and your customer service is not fit for purpose. Your CS reps are no in sync and you cant believe a thing any of them say as they all say something different. You simply dont care about your customers, especially this one.