Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1 and EN2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 03/21/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Ilford, Camden Town, Hammersmith, Poplar, City of London, Greenford, Harringay, Paddington, Newham, Ealing, Hertford, Barnet and City of Westminster.

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City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHackney E-mail
United KingdomLondon Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • peterpintodesa Peter Pinto de Sa (@peterpintodesa) reported from Tottenham, England

    @virginmedia There's the problem. Service status says 'no known issues'. Phone line says service interrupted back by 1000. Confusing information and inaccurate? The service has been dreadful for FOUR days now!

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    This was day *15* of working from home with no broadband thanks to @virginmedia and no reliable information about fixing the outage, no provision of an alternative connection (e.g. 4G dongle) and many hours wasted on hold. No wonder they are worst-rated by @WhichUK - avoid! 🤬

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia I've already spoken to them many times including tonight and they can't do anything other than tell me that the date has moved yet again. Nobody seems to be able or willing to fix your broken status system.

  • aur_elien Aurélien (@aur_elien) reported from Hackney, England

    @virginmedia It says on that website that the issue my be fixed by 5pm on Monday! More than 3 days to fix an issue... It shows how much you care about your clients. Appalling.

  • MrChrisBrand Christopher Brand (@MrChrisBrand) reported from Walthamstow, England

    How about everyone who will lose work due to the @virginmedia outage send them invoices for the lost earnings?

  • Morvaridp Morvarid (@Morvaridp) reported from Barnet, England

    @virginmedia @virginmedia will someone actually be able to help us or will we get the same service we’ve been getting from various people we’ve been talking to? I don’t know how else to escalate this anymore!!! It’s taken so much of our time and added stress ...

  • peterpintodesa Peter Pinto de Sa (@peterpintodesa) reported from Tottenham, England

    @virginmedia Hi - still no broadband! Day four now. Conflicting information on the website and the phone. Can someone help? This is a really dreadful service

  • faysasilva Elizabeth Silva (@faysasilva) reported from Islington, England

    @virginmedia can you tell me why my internet connection is gone from the outside of my house? You have left me 3 days without internet for 3 days with no explanation and now when I call your customer service you tell me n a recorded message an engineer is coming and when I call

  • faysasilva Elizabeth Silva (@faysasilva) reported from Islington, England

    @virginmedia That might be the case for others but In Our estate we have been instructed by the engineers to call virgin for an internal switching of service as the new connections are live . The main point is I’m without service I can’t work, no TV no phone and will be until Monday according

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia Thank you but I just want my service to work reliably. I’m tired of chasing people & being given the run around. I can’t spend hours on the phone everyday to achieve nothing. I just want what I pay a lot of money for every month.

  • aur_elien Aurélien (@aur_elien) reported from Hackney, England

    @virginmedia Hi, I’m in East London and the internet has been down for 24h now. When are you planning to fix the issue??

  • Chakradan SUJIT KUMAR DAS (@Chakradan) reported from London Colney, England

    @virginmedia I would like to end my broadband, TV and Mobile contract. Could you please help, I tried to call the number few times but it doesn’t reach at the end. Please co-operate. Thanks. Sujit

  • peterpintodesa Peter Pinto de Sa (@peterpintodesa) reported from Tottenham, England

    @virginmedia Hello - it's been a week so far. Still no broadband. Still no information. Still no contact. Continued dreadful service from Virgin. What can you suggest, please?

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia Your various automated customer service systems are a horrible mess, they flat out contradict each other! It's shamefully bad & has been so for a long time so this can't be news to you. Why have @virginmedia STILL not done anything about these basic customer experience problems?

  • faysasilva Elizabeth Silva (@faysasilva) reported from Kensington, England

    @virginmedia I have not internet in my flat in EC1V9ET since Monday. No explanation no comment and after calling the Customer Service team every day for an update today I was told that I should not be working from home if I’m not a business.! So that’s just 👍 great. That’s why 1

  • jujurants 💙Julie Featherstone 🇪🇺 🌹 💚✊🏿 (@jujurants) reported from Stratford, England

    virgin media down in E7 #virginmedia #servicestatus

  • peterpintodesa Peter Pinto de Sa (@peterpintodesa) reported from Tottenham, England

    @virginmedia None, sadly. Email updates promised & never arrived. A call from an engineer also promised & never happened. The social media team have been responsive. Other parts of Virgin much less so.

  • Morvaridp Morvarid (@Morvaridp) reported from Barnet, England

    @virginmedia We signed a new contract and we were meant to have internet connection by Monday/Tuesday. We still don’t! We called then on Wednesday and they said they call back. They never did. We called yesterday. They said they’ll look into it. Nothing yet!!

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia Surely you must agree that your service status is useless if there's a fault for 15 days but doesn't once give me a correct status? Why is the status tool broken and why is it not being fixed?

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia Your service status online tells me everything is fine, even when I run a test, while tech support can only tell me that there IS a fault and the estimated repair date has been shifted yet again, this time to April 21st. SMS updates are useless too. It's absolutely infuriating.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jobi18Kenobi Jobi18Kenobi (@Jobi18Kenobi) reported

    @virginmedia It says there's no area faults on the website, but the technician said it's affecting our whole building. I was told the network team will be changing the cables at the exchange because there's no uplink but I've not heard anything

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?

  • 3rdPhase Janice Long (@3rdPhase) reported

    @vmbusiness Absolutely terrible service! We have been without our virgin business landline for four days and are still having problems and After more than 7 calls, where we waited over half an hour just to get through! we are still having issues.This is not we expect from Virgin

  • Kerrygold21 june berry (@Kerrygold21) reported

    @BigAlzzzz @virginmedia I put the phone down if they don't speak understandable English.

  • pbkp51 Paul Smith (@pbkp51) reported

    @virginmedia My service has been intermittent again today. Dropping off and off throughout the morning. Had major problems last night trying to stream on Apple TV. Never had buffering before so not use to it. I'm disappointed to be honest as I work from home so dropping off calls is not good!

  • Jobi18Kenobi Jobi18Kenobi (@Jobi18Kenobi) reported

    @virginmedia Who can I speak to get an update a the network issue?. Been without internet for a week, had 3 technicians come out and been told the same thing, it's a network issue. Apparently should be fixed within 24-48 hours. Not heard anything and I'm still without internet

  • mrssbarnard SuzieWuzie (@mrssbarnard) reported

    @DannyGalway @briancanavan1 @virginmedia I've warned them I'll cancel the direct debit. No way am I paying that. Their attitude stinks.

  • SusanMusciacch1 Susan (@SusanMusciacch1) reported

    @BigAlzzzz @virginmedia Been there !! Its atrocious to try and explain to them if you have a problem and some were extremely rude and nasty

  • isolatedscot Yeeeeee (@isolatedscot) reported

    @virginmedia Hey, who do I contact about issues with my router disconnecting and generally not working as it should?

  • knoximusprime_ jess (@knoximusprime_) reported

    my wifi is so horrid i genuinely cant take this anymore, @virginmedia you have problems so sort them out. its driving me mad n i constantly have to use data js so i can talk to people or do anything because the wifi DOESNT WORK💯💯🔥🔥