Virgin Media Outage Report in Enfield Town, Greater London, England
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The latest reports from users having issues in Enfield Town come from postal codes EN1 and N21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Enfield Town, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Hertford, Romford, Ilford, Hammersmith, Barnet, Hackney, Harringay, Waltham Forest, City of London, Newham, Dagenham, Woodford Green and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
If you are thinking of joining @virginmedia ......don't! Wasted days off work, hours on the phone. They've ground us down, we're off!
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia still no TV service in NW8 London area. No answer from 150 customer service. What’s the estimated time for this getting sorted
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Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
Never again with @virginmedia. Of course, there's no way of speaking to a human because we fail security, given we no longer have an account with them...
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Giuseppe Sollazzo
(@puntofisso) reported
from
Islington, England
@issyl0 @virginmedia If they don't trust their own process, they should give options to do otherwise. Especially considering they forced us to pay for 6 months of no service as we're moving to an area they don't serve.
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John Thombs
(@thombie123) reported
from
London, England
Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy
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Mary Greenland
(@MerveYesilyurt) reported
from
Hackney, England
@virginmedia I contact with your customer support all they do is charging additional for wifi booster without making sure it works properly. We need a sufficient solution on that
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Leigh Maxine Oliver
(@leighmaxine) reported
from
Enfield Lock, England
@virginmedia tv still down! Yes, checked online and there is an issue but it’s been ages now - hurry up and get it fixed, my husband and I might have to start making conversation 🤣🤣
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia Signed up for a text, got a text, sorted. Good service. Clever
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Shaki 2.0
(@ShakiAgain) reported
from
Camden Town, England
@TalkTalk @Axass_ Help him by ending it early with no cancellation fee 💀💀💀 virgin media ftw
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Ryan Curtis-Johnson
(@racj25) reported
from
Loughton, England
@virginmedia @Tyson_Fury 12 days of no #wifi #notv and when you lost a customer!! #poorcustomerservice
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CraftivistCollective
(@Craftivists) reported
from
Hackney, England
@virginmedia I was given no explanation and no courtesy call. I was told that they don’t do either when I asked why I wasn’t. I appreciate your speedy reply thank you 😊 & I would really appreciate you implement both since your customer service person I called said you don’t do either
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Ryan Curtis-Johnson
(@racj25) reported
from
Camden Town, England
@virginmedia You’re liars! I have all the box and everything. But nothing working. #poorservice we had been a customer of yours for 10 years! Not anymore hello @skytv
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CraftivistCollective
(@Craftivists) reported
from
Hackney, England
Seriously @virginmedia you tell me your technician will arrive between 8am-12pm today. They don’t. I hear nothing. I call & am told they will arrive 3:30pm & “we do not provide the service to tell you they will be arriving later” & I can’t contact the tech = Awful system/process
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia could you DM a direct number so I can discuss the appalling internet service you’re providing... £106 pm I expect more than we’re getting
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Allison rowlands
(@Allison98931244) reported
from
Harrow Weald, England
@virginmedia having the usual crappy issues with virgin no tv tonight cant wait to leave this useless provider
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia no tv service. No answer from 150 customer service. What’s going on
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CraftivistCollective
(@Craftivists) reported
from
Hackney, England
@virginmedia The person arrived 3:30pm but was lovely & fixed the problem.
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.
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Frances Reilly
(@FrancesOfficial) reported
from
Ilford, England
3rd time in 11 days my land line has broken. @virginmedia 2 engineers a week apart apparently fixed it. Today not working again. Not good enough virgin. It is essential that I have a land line!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Oh No Not Adam
(@blackholes) reported
.@virginmedia what’s going on? Waiting on my Wi-fi booster replacements? Due 02/01 - delayed (New Year, that’s fine) Rang customer service: should be with you by 04/01 Rang again at 17:45 on 04/01: it’ll be with you by 7pm Not got it yet & need for work, standard @YodelOnline ?
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nandam
(@nandam4422) reported
@virginmedia you must be joking!!! Try calling 0345 454 1111 from your own damn phone! it is easier to get to God than to get through your numbers. You are a con shop through and through!
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X
(@X49841880) reported
@virginmedia It’s kind of difficult to raise a complaint to a dial tone. I can only make my complaint heard if your call centre would stop hanging up for any reason they feel like. If they don’t like what they had for lunch they’ll blame the customer and hang up. Atrocious customer service
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Jason Sinclair
(@jlsinc) reported
@Billy_Bell99 @virginmedia I think it's a local issue here. Service terrible for months but they're impossible to get in contact with and make it hard/expensive to leave.
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Peppziller
(@Peppziller) reported
@virginmedia Can you also provide an address where you actually respond to correspondence? Email or post? Otherwise can someone urgently call me today to discuss your disgraceful service and lies? I’ve had shocking service since mid-October. Happy to provide details on DM
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scarlett
(@_snewton14) reported
@virginmedia wifi has intermittently working for the last few days! Reported online and there’s an outage in the area. Sort it out!!!
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sarah louise
(@LadySarahGson) reported
@virginmedia No, but it always says that. Then I call the customer service number and a recorded message says they're aware of a problem in my area!
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Steve McGilvray
(@stevemcgilvray) reported
@virginmedia Virgin media must be providing the worst customer service. Put on hold for hours and ask you the same questions but no answers. only communicate by text I need someone to fix my issues but you are put through to call centres who are a waste of time. Virgin Media please sort this.
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Shahid Iqbal
(@ShahidDev) reported
You can tell how classy @virginmedia is when a customer moving abroad is told they will get their account balance paid by cheque weeks after they've left the country. I know they rely on customers to not cash the cheques Sky didn't seem to have an issue paying direct to bank.
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Chandresh Lad
(@LadChandresh) reported
@virginmedia Hello. Thanks for feeding back. Yes I do. The WiFi in the house is awful and this doesn’t feel like an upgrade. I had no issues with BT with coverage and my work is being impacted. I raised a complaint last week and no one has responded.