Virgin Media

Virgin Media Outage Report in Enfield Town, Greater London, England

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The latest reports from users having issues in Enfield Town come from postal codes EN1, N18 and N13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Town, Greater London, England 02/08/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Greenford, Paddington, Wembley, Poplar, Hackney, Islington, Leyton, Romford, City of Westminster, Dagenham, Ilford, Newham, Hampstead and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomGreenford Wi-fi
United KingdomPaddington Total Blackout
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomLondon Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @virginmedia Yes still v much a customer. It’s been sorted thanks. PW was randomly corrupted . Now changed

  • N16Breda N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England

    @virginmedia No. This problem has happened intermittently in the past & it's always been a server access issue on your side.

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia this outrage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.

  • Nathaniel_801 Nathaniel (@Nathaniel_801) reported from Poplar, England

    @virginmedia My WiFi has been off all morning... I called and was told it was a problem in my area... When will it be sorted.... I need to work from home today and I can't due to this problem #virginmediadown

  • clairevnugent Claire Nugent (@clairevnugent) reported from Romford, England

    @virginmedia Absoutley disgusting customer service today, was sent round the same bot telling me to do the same things for half an hour before getting to a chat where the helper decided to take their lunch break in the middle of it and expected me to wait!!

  • jamesenjoyrelax EnjoyRelax Studio (@jamesenjoyrelax) reported from Walthamstow, England

    @virginmedia Router is downstairs but before I’ve restarted it the lights are blinking as if it’s been restarted already. No wired connections in the house and no cable to check tbh - any ideas on the issue?

  • clairevnugent Claire Nugent (@clairevnugent) reported from Romford, England

    And on top of this I’ve been on a chat to complain about what happened and I’ve been made to wait over an hour for a wait time of “fifteen minutes”. This is a paid service! Never use virgin media for broadband, I’m fuming 😤

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia I need someone to call me and I have raised yet another complaint on the website this is the 4th complaint with no response C-0609211914

  • nhirani1 nH (@nhirani1) reported from Brentford, England

    @virginmedia Virgin broadband down in HA9 - can I get a DM pls? The customer experience for support is very bad.

  • ninepine Mike Fuller (@ninepine) reported from Ilford, England

    @virginmedia OK, so tell the truth. First you say "We're carrying out essential works in your area..Sorry for any possible disruptions on the day." Now it's "we'll be carrying out essential works...which could interrupt your services." What services will be down for how long??

  • Nathaniel_801 Nathaniel (@Nathaniel_801) reported from Poplar, England

    @virginmedia I don't have the virgin Media app, can't you check the problem... The post code is E3 3GP the Internet has been out for 3 days

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia this outage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia No, there’s one issue. Doing things on the cheap.

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    It’s bonkers that the whole district of EN9 could have an outage of @virginmedia for 5 days and because I didn’t call and log it I’m not entitled to compensation , I’m taking my £111 a month and spending it elsewhere!

  • N16Breda N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England

    @ontvnow @virginmedia I had webchat w customer service adviser this morning @ontvnow who confirmed my email account was locked - but said the forms he normally uses to unlock accounts were not working so has passed the issue on to next line support....😐

  • ganeshju Ganesh Uttam (@ganeshju) reported from Brentford, England

    @virginmedia Internet and Wifi is down

  • Nathaniel_801 Nathaniel (@Nathaniel_801) reported from Poplar, England

    @virginmedia Please sort out this issue ASAP!! Time is money 😭😭

  • Nathaniel_801 Nathaniel (@Nathaniel_801) reported from Poplar, England

    @virginmedia It's still not working

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @virginmedia @JMiragliotta Yes! You’re repairing a damaged cable and have been for the past 3 days now. No TV, No broadband, fantastic service for £111 a month 👍🏻

  • richardpettet Richard Pettet (@richardpettet) reported from London, England

    @virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • COSullivan15 Corinne O'Sullivan (@COSullivan15) reported

    @virginmedia Yes I have, there is a network issue and there may be something wrong with the box. The connection issues are irritating as hell, but my issue is more with the lack of compensation for the expense of using up all my mobile data because you can't provide the service I pay for.

  • Journojulz Journojulz (*may contain traces of optimism) (@Journojulz) reported

    @virginmedia @Carl58368795 I have never had an 11 digit number - where can i find it? I only registered the number this morning

  • ramanan81 Ramanan Theivendran (@ramanan81) reported

    @virginmedia I am an existing customer, where is your price for existing customer? Why dont you put that up as well?

  • GeorgeNickey Nickey George (@GeorgeNickey) reported

    @virginmedia No WiFi for hours now, been told a problem on the area only after I called, no WiFi until after 10pm tonight. My work website eats my mobile data 😭

  • laurafh79 Laura Woodfine (@laurafh79) reported

    @virginmedia I have emailed them with a screenshot of the conversation but have not yet heard back. I have tried to call but they are busy. I can't help think this is something Virgin should deal with rather than me from a place of provenance.

  • totalkharnage Amjid Khan (@totalkharnage) reported

    4th call I’m having to make to @virginmedia about the same issue and trying to get it resolved for almost a month now. How difficult is it to send me a TV box that I’m paying for??

  • ghost_law Ghost (@ghost_law) reported

    @virginmedia no not yet, as they are worse than useless. and the complaint is about them. so if you can DM me i can give you the reference number of the complaint and you can pass it to a complaints manager to call me

  • easysicily easysicily (@easysicily) reported

    @virginmedia Yes this is possible - we are on the phone with you - we are getting conflicting information and now I’m getting disconnected from the service as somebody booked disconnection. I urgently need a guarantee I still have internet

  • khem21766391 Khemical (@khem21766391) reported from Ealing, England

    @virginmedia internets down again.. is there an outage?

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @StoneTyres @vmbusiness Hi,thanks for getting in touch, sorry to hear this. Please can you give the customer care team a call to discuss this. They can be reached on this number: 0800 052 0800