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Virgin Media

Virgin Media outages and service status in Enfield Town, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Enfield Town, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 14, 1:14 AM GMT+1.
  • 76% Internet (76%)
  • 13% Wi-fi (13%)
  • 4% Total Blackout (4%)
  • 4% TV (4%)
  • 3% E-mail (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Enfield Town come from postal codes EN1 , N13 , N18 and N21 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at Virgin Media

Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Enfield Town, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Potters Bar, Islington, Enfield Town, Waltham Forest, Harringay, Woodford Green, Walthamstow, Buckhurst Hill, Barnet, Elstree, Borehamwood, Camden Town, Waltham Cross, and Edgware.

CityProblem TypeReport Time
Hackney Wi-fi 1 hour ago
Hackney E-mail 6 hours ago
Potters Bar E-mail 13 hours ago
Islington Internet 17 hours ago
Islington Internet 1 day ago
Hackney Wi-fi 1 day ago

Nearby cities with recent reports

Hackney

21 recent signals

1 hour ago
Islington

2 recent signals

17 hours ago
Potters Bar

1 recent signals

13 hours ago
Waltham Forest

1 recent signals

4 days ago
Harringay

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England

    @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

  • squeakytoy
    Steven Peterson 🏳️‍🌈 (@squeakytoy) reported from Islington, England

    I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

  • angelstorm13
    Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, England

    Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown

  • PatricioSimone2
    Patricio Simonetto (@PatricioSimone2) reported from Tottenham, England

    @virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails

  • drawing_daily
    Steven Kraan (@drawing_daily) reported from Islington, England

    @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

  • marionmurray13
    Maz 💙 (@marionmurray13) reported from Enfield Lock, England

    @virginmedia This is the standard service received from you if you have a fault!

  • emmalouchu
    Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

  • Gosbo68
    Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England

    @Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

  • silvergoatish
    The waving mechanical roadgoat™ (@silvergoatish) reported from Enfield, England

    @virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

  • kmirandalondon
    carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported from Tottenham, England

    @virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruption? #daylight_robbery

  • GodofwarBrown
    therealmasonbrown (@GodofwarBrown) reported from Walthamstow, England

    @virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate

  • emmalouchu
    Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.

  • Gosbo68
    Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England

    @virginmedia Wi-Fi still down.

  • drawing_daily
    Steven Kraan 🐀 (@drawing_daily) reported from Islington, England

    @virginmedia internet down second day in a row, when will it work again?

  • paulusthegrey
    Paul Simmonds (@paulusthegrey) reported from Borehamwood, England

    @virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.

  • nan2thou
    PAT WEBB (@nan2thou) reported from Enfield Lock, England

    @virginmedia There are always issues in this area. I would suggest that most the equipment needs replacing. But I won hold my breath

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LilHay
    Hayley Laura (@LilHay) reported

    @_AnaCristina_ @virginmedia Jesus that’s bad. Normally they get back to you on WhatsApp within half hour at latest

  • ihavejordans
    b (@ihavejordans) reported

    @BobbyMan747 @Virgin Personally i was thinking of making the switch to Virgin Media, but the last couple of weeks i have been hearing a lot of this. I thought they had sorted out their issues, but it appears they haven't.

  • Ashen33vr
    Ashen (@Ashen33vr) reported

    @caulmick @Kerrytara Why are RTE, Virgin Media and Irish Times not reporting on this? Isn’t this a big news story? Shouldn’t the tax funded media be reporting on issues like this!?

  • 1836golftour
    1836golf tour (@1836golftour) reported

    @MichelleBeckett @SkyUK @VodafoneUK Had the same experience with Virgin Media. They`re a disgrace 3 months down the line.

  • UAVHive
    UAVHive (@UAVHive) reported

    Virgin Media simply do not seem to grasp customer service, I really fear the damage the merger with O2 will do to the service there. Penny pinching over a bereavement is proof of a fundamentally mismanaged customer service.

  • Salfordoriginal
    SalfordOriginal (@Salfordoriginal) reported

    @virginmedia Obviously a capacity issue and rate throttling going wrong!!!

  • clairebaigent
    Claire Shaw (@clairebaigent) reported

    @virginmedia I will not be sending you a private message because despite repeated calls over the past 2 years you have done nothing to help or sort it out. You’re currently charging a 90 yr old man £160 for services he doesn’t use, so please don’t patronise me.

  • keithdavidjones
    keith jones (@keithdavidjones) reported

    @virginmedia hi my internet service has been down since this morning tried getting in touch but no joy

  • cheesepudding3
    L.J.C. (@cheesepudding3) reported

    @MichelleBeckett @SkyUK @VodafoneUK Yep Virgin Media and the TV licence people - they are awful.

  • RobSFowler
    Rob Fowler (@RobSFowler) reported

    @virginmedia this is disgraceful! Look into it and do better, much better. From a customer of yours that is currently considering his options!