Virgin Media Outage Report in Hertford, England
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The latest reports from users having issues in Hertford come from postal codes SG13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hertford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hertford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hertford, England
The most recent Virgin Media outage reports came from the following cities: London, Stevenage, Barnet, Luton, Harlow, Hertford, St Albans, Chingford, Enfield Town, Buntingford, Welwyn, Waltham Cross, Hitchin, Welwyn Garden City and Cheshunt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hertford, England
Latest outage, problems and issue reports in Hertford and nearby locations:
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia my Rueter box Green light keeps flashing Can you Solve the problem
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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Luke William Reardon
(@ConfidingGoblin) reported
from
Enfield Lock, England
@virginmedia internet cut out 20 mins early tonight. Don't know if that's progress or not. Think I might progress to sky or BT. Absolute disgrace of an internet provider you are.
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia any problems in the Cm186 area
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Luke William Reardon
(@ConfidingGoblin) reported
from
Enfield Lock, England
@virginmedia Again. Internet just went down.. Useless
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@elearningCB
(@eLearningCB) reported
from
Hertfordshire, England
@virginmedia don't let me down 😜
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
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Elias Chris Christodoulou
(@Chrisveria) reported
from
Enfield Lock, England
Virgin Media down again 350 meg speed !!! It is never that speed lucky to get 200 rang virgin media and put me on hold for ages.... I give up....
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@virginmedia @grimegran Grime Gran obviously using somebody else’s WiFi because your WiFi is crap. Biggest load of shit going, you guys.
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Andy Windebank
(@andywindebank) reported
from
Hitchin, England
@virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
@virginmedia We have ongoing service fault making our viewing impossible. It cannot be rectified as engineers cannot work. Yet you still increase our bill by over £25!! Tried to phone but end up being cut off, no online chat working. Very frustrated.Please advise what can we do.
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia can you please Fix’s the problem in my Area postcode EN8 why I don’t have 100% internet
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Luke William Reardon
(@ConfidingGoblin) reported
from
Enfield Lock, England
@virginmedia @MrTClayts It is not. There are no known issues in my area at the moment.
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Channy
(@walshChanny) reported
from
London, England
@virginmedia after changing to the cheapest package I received the biggest bill ever for international calls. Trying to resolve the problem is impossible. Please explain how to do it!
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Martin Harvey
(@MartinH05022087) reported
from
Watton at Stone, England
Virgin Media you are absolutely disgusting cutting off my service in a pandemic after being told that I will pay my bill when I get my government money 😡😡fuming is not the word 😡😡
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Andy M
(@AndyM_N3) reported
from
Barnet, England
Virgin Media is useless. Awful signal, worse customer service. Thanks for nothing.
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia Just Get a Engineer to sort the Problem out in Areas that’s all it takes to keep Customers happy
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Craig Sullivan
(@OptimiseOrDie) reported
from
London, England
@virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!
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linda holmes
(@pussinpjs1) reported
from
London, England
No access to the Internet @virginmedia anyone else having problems
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia are you going to sort this problem out or not with the HUD’s and internet at all or just keep telling people to call this number and that & Still nothing getting done about this
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Barry Mowat
(@mowatb) reported
@virginmedia given your customer service reps are so poor. Could you at least provide some form of update on the broadband service. BTW I don't take too well to being hung up on after 32mins waiting.
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Andrew Macdonald
(@AndrewMacdona20) reported
@virginmedia Is there a problem in Northampton area today?...very unstable connection, repeatedly buffering. It might be @TheMasters #golf & @premierleague but no excuses!
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Tom Stocks
(@Purple_stocks74) reported
@virginmedia I very much doubt .. to go more round in circles with virgin ... Have had a new hub supposedly since virgin now gives out refurbished ones , connection at exchange has been checked , wires replaced inside and out yet the same issues still reoccurring
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Why
(@OhGodPlsNOO) reported
@itsthetube Oh you poor thing, As bad as virgin media was, i switched from sky to them and even at it's worse....is 10x better
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❤ Gael Price ❤ ™
(@JustGael) reported
@virginmedia We can’t get through. It tells us to turn the box off and on again. We need to get her the cable. Can you help?
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Keith J Hudson
(@wotsithead1) reported
@virginmedia I know you’re there. Answer me!!!!! Why is my “service “ off again?!?!?
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Izabela Mnich
(@IzabelaMnich) reported
@virginmedia Please read emails to your ceo. I spent days trying to contact Virgin to sort my problems like many other people. FB your chats phone calls emails nothing works You have no respect to your customers! For telecommunication company you don’t know much about communication!
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Yata
(@Obvcop) reported
Come on @virginmedia your site says no faults in g67 but it's clearly down for thousands. Can you let us know what's happening
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues
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Yata
(@Obvcop) reported
@mowatb @HarisA1995 @virginmedia I think the only solution is to badger them until they send engineers out to fix it, the site is still saying no fault. They also told me to resart on the phone and I could connect with slow speeds, which worked for a bit, but after I restarted again I lost all ability to connect