1. Home
  2. Companies
  3. Virgin Media
  4. Hertford
Virgin Media

Virgin Media outages and service status in Hertford, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Hertford, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 17, 7:33 PM GMT+1.
  • 78% TV (78%)
  • 10% Internet (10%)
  • 4% Wi-fi (4%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Hertford come from postal codes SG13 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hertford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hertford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Virgin Media

Virgin Media is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hertford, England

The most recent Virgin Media outage reports came from the following cities: Hitchin, Hertford, Stevenage, St Albans, Hoddesdon, Ware, Welwyn Garden City, Waltham Cross, Harlow, Elstree, Hatfield, Enfield Town, Barnet, Cheshunt, and Borehamwood.

CityProblem TypeReport Time
Hitchin TV 1 day ago
Hertford Internet 2 days ago
Stevenage Internet 2 days ago
Hitchin TV 3 days ago
St Albans Internet 3 days ago
Stevenage TV 3 days ago

Nearby cities with recent reports

Stevenage

14 recent signals

2 days ago
Waltham Cross

13 recent signals

4 days ago
Harlow

10 recent signals

5 days ago
Hatfield

8 recent signals

5 days ago
Hitchin

7 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hertford, England

Latest outage, problems and issue reports in Hertford and nearby locations:

  • marionmurray13
    Maz 💙 (@marionmurray13) reported from Enfield Lock, England

    @virginmedia You choose NOW to bring down my services 😡😡😡😡

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @virginmedia Again i did all this before the engineer visit. Ive been having issues since July. I need to speak with cancellations team.

  • ADPearcey
    Andi(Pearcey)Pearce (@ADPearcey) reported from Bishop's Stortford, England

    Any chance after 4 hours u can fix the WiFi in bishops Stortford @virginmedia you morons

  • Jenny_Edwards
    Jenny_Edwards CBE (@Jenny_Edwards) reported from Enfield Lock, England

    @virginmedia Thanks for responding. My modem has yo be reset several times a day. Not a local area issue

  • crimimel
    Mel B (@crimimel) reported from Welwyn Garden City, England

    @virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling

  • Missy_Ports
    Little_Missy2. MA. History🐝🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌹 (@Missy_Ports) reported from Barnet, England

    @SilentMugger @virginmedia It's been over 24 hours now and I've now been told it will be 10am tomorrow. I'm in North London, not in the wilderness. Its shocking that there's no Internet in the city. Maybe there service is getting worse.

  • PaulCam06496194
    Paul Campbell (@PaulCam06496194) reported from Bishop's Stortford, England

    @virginmedia useless broadband service and customer service are all robots with no clue

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

  • Missy_Ports
    Little_Missy2. MA. History🐝🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌹 (@Missy_Ports) reported from Barnet, England

    @SilentMugger @virginmedia Yes I'm shocked too, didn't think it would be this long & they best fix it as I can't work and I'm using all my mobile data to try and contact them. Really bad service.

  • chanderson76
    Chanders (@chanderson76) reported from Stevenage District, England

    @virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?

  • LongshanksE10
    Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia Thanks. Will I need to reboot my hub for the fix to take effect or will the service likely come back on its own?

  • essojohn
    Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

  • david_renty
    David Renton (@david_renty) reported from Barnet, England

    @virginmedia bit of a pain that if you want to cancel a new connection on a weekend then the first line cancellation don't seem to know you can't do this...

  • DearleRobert
    Robert Dearle (@DearleRobert) reported from Harlow, England

    @virginmedia It was def.used within time scale. She just said it's not working after we tried to scan twice amd she tried typing in then numbers so both ways..she didn't know why and told me to contact 02 but that's why she gave me the receipt.

  • tor_a
    victoria martin (@tor_a) reported from Barnet, England

    @elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.

  • loobylou470
    Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia The box is knackered, it's flashing lights, going between the welcome screen a strange black screen with white box and arrow (?) and then off again. I've contacted support and an engineer is coming out on Thursday

  • niroknox
    Niro Knox (@niroknox) reported from Potters Bar, England

    @richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping

  • Gosbo68
    Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England

    @Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.

  • MSiewniak
    Michal Siewniak (@MSiewniak) reported from Welwyn Garden City, England

    Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?

  • LongshanksE10
    Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia 6pm tonight. The service is coming in and out this morning which is very frustrating while working.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • didtheydiecom
    Grim Reaper (@didtheydiecom) reported

    @jomickane @Benleo @virginmedia Vodafone. I mean they all ******* suck but Vodafone sucks least at the moment.

  • MDeLaBroc1
    Michael De La Broc (@MDeLaBroc1) reported

    @Benleo @virginmedia They are terrible, they have been talking payments for TWO accounts under my name, one which was supposed to be cancelled/deleted last March!

  • DJCDale
    deejay 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸🇨🇦🇦🇺🇳🇿 (@DJCDale) reported

    @virginmedia I cannot be the only person that cannot log on via the app or online is there a problem ?

  • marash84
    mark ashmore (@marash84) reported

    @virginmedia TiVo 360 sort your start up issues you know it’s in deep sleep mode and won’t wake up

  • AFCMan_Uk
    Dave Thorn (@AFCMan_Uk) reported

    @virginmedia It's ok. I'll be calling Virgin next week to discuss it, to see if you can match the deal I'm being offered (As a multi-year long-term customer!), or to switch ISPs.

  • Merse2506
    John Mercer (@Merse2506) reported

    @virginmedia For ovr 1 week I have not had Netflix after my transfer. As the biggest Kylie fan if I miss it I will cancel my subscription to Virgin Media

  • ArJaeEm58
    ArJaeEm (@ArJaeEm58) reported

    @Benleo @virginmedia 1.. A few years ago i got cold called by a @virginmedia salesman. I told him i wasnt interested as i was moving. He said its okay you cant take it with you. Anyway, when i moved it became apparent that virgin never covered the area. But they held me to the contract.

  • IainLawrie51
    Iain Lawrie (@IainLawrie51) reported

    @virginmedia Thank you Vigin Media for spoiling the end of the PGA Tournament, WIFI kept cutting out near the close of the Tournament so don't know who won, shoddy service to say the least, why should we pay for a mediocre service, not fit for purpose.

  • _kerryking_
    kerry (@_kerryking_) reported

    @virginmedia Unfortunately this is still an issue, comes up saying that we are fetching account details and after 15 minutes Error CS1012 appears, so so frustrating! Been going on since Thursday now!

  • AlanDillon26041
    Alan Dillon (@AlanDillon26041) reported

    @Benleo @virginmedia Ben , should of gone Starlink. These all in one sell you a carpet as well, just ain't working anymore. You try to save money with an all in one, all you get is problems.