Virgin Media Outage Report in Hertford, England
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The latest reports from users having issues in Hertford come from postal codes SG13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hertford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hertford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hertford, England
The most recent Virgin Media outage reports came from the following cities: London, Harlow, Stevenage, St Albans, Enfield Town, Luton, Barnet, Waltham Cross, Hertford, Chingford, Bishops Stortford and Buntingford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Harlow |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hertford, England
Latest outage, problems and issue reports in Hertford and nearby locations:
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Stephen Trotter
(@Trotski82) reported
from
Stanstead Abbotts, England
@virginmedia been trying for two days to cancel BT sport. Please tell me how I can do this if you have shut the call centre and I can't do it online
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Antony Kennedy
(@booshtukka) reported
from
Epping, England
Come on @virginmedia - if something’s broken own it loud and clear and don’t make your customers do detective work.
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Jamie Carbin 🤔
(@JamieCarbin) reported
from
Luton, England
@virginmedia Absolutely useless! Was on hold for 50 minutes and suddenly you terminate the call. I’m sure if I cancel the direct debit I’ll hear from you quick enough! 🤬
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Nuba
(@nubasutra) reported
from
Welwyn Garden City, England
@virginmedia hello. I need to book an engineer. I have managed to speak to one of your technicians who said I need to book through the chat but I am getting no response. Please help
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia your new app is absolutely awful !!!😡😡😡😡
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia
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weathers_16
(@weathers_16) reported
from
Harpenden, England
@anormancfc @virginmedia @sky @virginmedia probably the worst company I have ever encountered for value and customer service 🤬
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Bav
(@littlebav) reported
from
Enfield Lock, England
@virginmedia shocked by your CS staff mis-selling me a upgraded product for £57 then getting a upgrade letter for £87. Called 3 time and they can’t seem to fix it. Not happy how bad I’ve been treated.
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Nuba
(@nubasutra) reported
from
Welwyn Garden City, England
@jay_rutherford @virginmedia I have the same issue. No connection for 5 days now. I can't work this is a huge problem. Can't get through to anyone. I need this sorted ASAP
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Jason mimms
(@JasonMimms35) reported
from
Epping, England
Is virgin mobile down as cant make calls @virginmedia
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Zeno
(@zeno1076) reported
from
Enfield Lock, England
@virginmedia Your sky sports link has issues for the last 5 days I’ve been trying and you site tells me my postcode is invalid . It is not you have been billing me to that address for over 10 years !!! Help !
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Jess Fisher
(@jessfisher10) reported
from
Stevenage District, England
@virginmedia I have just been on hold for 54 minutes trying to get hold of someone to assess my account I finally spoke to someone and it’s STILL NOT WORKING I still can’t access online account please can someone help me
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Shelbs Rist
(@shelbsrist) reported
from
Stevenage District, England
@virginmedia No service at SG2... please help! 😭😭😭
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Joanna
(@jojo10rocks) reported
from
Enfield Lock, England
@virginmedia why do my parents who are self isolating at home due to being elderly still have no working phone line please help
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
@virginmedia internet been down for 12 hours. Tried restarting it. Not working. All lights blue. Help please.
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Angus Teee
(@AngusTeee) reported
from
Welwyn Garden City, England
@virginmedia It is resolved, thankfully, but some information about what was going on last night would’ve been helpful. Your website either claimed there was no problem (when there obviously was) or wouldn’t function. All you need to do is let your customers know what is going on ...
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia @VirginMediaCorp are there mobile signal issues today!! As my phone will not make or receive calls! Have tried calling 789 but after 30mins of waiting is quite bad!
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stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia why is it so difficult t change my package on your website. I understand your phone service is busy, but it shouldn’t be so hard to navigate on the website
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia On the old app you would scroll down to a programme press ok and it would say watch now and you would press that and program would start on the tv. Now you have switch to the new remote which isn’t like your tv remote which the old app was exactly the same
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Jerry Daykin
(@jdaykin) reported
from
London, England
@MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chloe
(@chloeereb) reported
@virginmedia hi, Wi-Fi has gone down in the middle of watching our film and won’t work ?
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Hostile Witness
(@loft_boi) reported
@virginmedia our WiFi has been down for a week now and your team promised to fix it last week - now your team are saying they can’t fix it till December- what is happening?
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Rachael Gardner
(@R_Gardner97) reported
@virginmedia Thank you my problem was resolved with a new modem
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Rachael Gardner
(@R_Gardner97) reported
@virginmedia Sorry I was checking is your other customer @FaintlightWolf had any update on the same situation I had
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Dean
(@deanspurs) reported
@virginmedia i need to book an engineer appointment to fix my TV service due to pixalating channels that have been happening for 3 weeks now. On your website it says it is easy to book an appointment but there are no options to do so so, can you arrange this for me?
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Rbd502
(@rbd502) reported
@virginmedia As you see. The team of 1 (evidently) is ALWAUS BUSIER THAN EXPECTED. Did you not grasp the issue?
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Chrisy Wills
(@ChrisyWills) reported
@virginmedia Says there's an intermittent issue, but it's only done this since you carried out essential works
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Steven Green
(@StevenGreen007) reported
@virginmedia Then please ask your online customer service team to address my complaint I made earlier via your website as I have yet to receive a reply
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James Jarman
(@Jargon64) reported
@virginmedia Yes. Wednesday afternoon. Was working fine before the "scheduled work" in the area, so send an engineer back out there instead of here. Also for a problem you caused 5 days outage is unacceptable. You know people work remotely now? We're going to have to find & rent hotdesks now.
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Nelson Veloso
(@NelsonVeloso16) reported
@virginmedia @EnglandRugby @AllBlacks Virgin I am trying to talk to you guys for hours and nothing my internet is a mess always falling, already restarted the hub, already did reset and nothing my net always goes is back. Your customer support is very bad