Virgin Media outages and service status in Hertford, England

Problems in the last 24 hours in Hertford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hertford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hertford, England

The most recent Virgin Media outage reports came from the following cities: Hertford, Harlow, Elstree, St Albans, Borehamwood, Hitchin, Barnet, Hatfield, Enfield Town, Epping Forest District, Stevenage, Hoddesdon, Ware, Welwyn Garden City, and Waltham Cross.

City	Problem Type	Report Time
Hertford	TV	17 hours ago
Harlow	Internet	18 hours ago
Elstree	Internet	2 days ago
St Albans	Internet	4 days ago
Borehamwood	TV	4 days ago
Hitchin	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Hertford, England

Latest outage, problems and issue reports in Hertford and nearby locations:

• 
  victoria martin (@tor_a) reported 8 minutes ago from Barnet, England

  @elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.

• 
  🔑 Shawn 🔑 (@s_mann71) reported 10 minutes ago from Enfield Lock, England

  @virginmedia sort out your customer services, been trying to cancel my account for over 3 hrs, f*****g usless

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 19 minutes ago from Datchworth, England

  @virginmedia No, they said it would be fixed by 4pm Monday and that they’d ring me. I’ve had no phone call and still getting issues with broadband and TV

• 
  XxSousaxX (@sousax_x) reported 21 minutes ago from Broxbourne District, England

  @Sabrina62517017 @virginmedia Yes i have same issue in EN8 absolutely nothing

• 
  Richard Astley (@LongshanksE10) reported 24 minutes ago from Bishop's Stortford, England

  @virginmedia 6pm tonight. The service is coming in and out this morning which is very frustrating while working.

• 
  Robert Dearle (@DearleRobert) reported 25 minutes ago from Harlow, England

  @virginmedia Ok thanks. No I've used it for a long time. I use cafe nero every week for a free coffee. So I know how it all works. The app tells us to call 02 for help. But they just tell me I should not use it if not an 02 customer.

• 
  Richard (@HalloweenJack55) reported 26 minutes ago from Epping, England

  @virginmedia my broadband is down with an estimated fix of 1625 tomorrow. Not good enough.

• 
  Robert Dearle (@DearleRobert) reported 26 minutes ago from Harlow, England

  @virginmedia It was def.used within time scale. She just said it's not working after we tried to scan twice amd she tried typing in then numbers so both ways..she didn't know why and told me to contact 02 but that's why she gave me the receipt.

• 
  Lynn Beattie (@MrsMummypennyUK) reported 29 minutes ago from Knebworth, England

  @virginmedia No outages. Just issues with my line. There has been for 2 months.

• 
  Paul Simmonds (@paulusthegrey) reported 31 minutes ago from Borehamwood, England

  @virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.

• 
  Carlo (@Pegnarista) reported 32 minutes ago from Stanstead Abbotts, England

  @virginmedia You are the worst. 1. Never once asked me to DM my account details so you can look into and resolve privately. 2. Paid no attention to my first tweet, in effect advising me to continue to do the very thing I complained about telephone call after telephone call Pathetic.

• 
  Malkit Kaur (@mal_kaur) reported 33 minutes ago from Barnet, England

  1 month down, and @virginmedia #VirginBroadband continues to disappoint! Doubled my bill costs over the last year only to have nom-existent internet, appalling customer service.. please let me know how I can switch! #VirginBroadbandFail #CXFail

• 
  Ella A Cutler (@angelstorm13) reported 33 minutes ago from Hatfield, England

  Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice

• 
  Mel B (@crimimel) reported 41 minutes ago from Welwyn Garden City, England

  @virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling

• 
  Peggy Dyer (@Mrspdyer) reported 42 minutes ago from Barnet, England

  @rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.

• 
  Sian Milner (@sianhelena_m) reported 44 minutes ago from Hitchin, England

  @gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!

• 
  Lynn Beattie (@MrsMummypennyUK) reported 44 minutes ago from Knebworth, England

  @virginmedia No there is no outage. My bband has been broken/slow for months

• 
  Ella A Cutler (@angelstorm13) reported 50 minutes ago from Welwyn Hatfield, England

  And it's down again. #virginmedia

• 
  Richard Astley (@LongshanksE10) reported 51 minutes ago from Bishop's Stortford, England

  @virginmedia Hi there. Our broadband is down. Your phone line says CM23 area has problems being fixed. Website says there are no issues. Can you be the tie breaker please so we know whether it’s our hardware (again) or a broader issue?

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 59 minutes ago from Datchworth, England

  @virginmedia @VirginMediaCC Yes, since the day we signed with Virgin we’ve had our broadband drop out intermittently, I’ve been years trying to rectify it. When it works it’s brilliant, but we seem to go two weeks of good service and a month of intermittent! Call centre said they’ve been aware since June!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sodium (@sodiumlights) reported 5 minutes ago

  @virginmedia What's the phone number for tech support? My hub5 has died (ds scanning) and the online checker has been saying to try again in 4h for the last 24h.

• 
  William Bell (@Wmb1877) reported 6 minutes ago

  @Just_Katie_x @virginmedia Had a similar problem with them years when cancelling due to moving house. Absolutely useless would never use them again.

• 
  andrhay (@andrhay12) reported 6 minutes ago

  @virginmedia when will the problem with TV and broadband in the SE1 be fixed this has been ongoing for 2 weeks now. Intermittent broadband and tv for 2 weeks. last 3 days no TV services - no updates

• 
  Lisa Harvey (@weeleesa) reported 8 minutes ago

  @virginmedia what is going on in EK G74 area? Estimated fix 3pm and been down since last night?? Surely can’t take so long to fix.

• 
  Alan (@alantucker) reported 11 minutes ago

  Finally got rid of @virginmedia broadband, TV and telephone services. Broadband is now supplied by @toobbroadband with a TV streaming service from @skytv

• 
  Fatscholes76 🇺🇦 (@fatscholes76) reported 20 minutes ago

  @virginmedia intermittent service in the area yet no sign of any engineers sorting issues. How long will this go on?

• 
  Kelly Turner (@kellyj70) reported 26 minutes ago

  @virginmedia My son is job hunting and needs the internet. What with issues with you taking over my son’s Netflix account and giving us ads, we’ve had several times where we have lost services. Only renewed a few weeks ago! Wish I’d gone to Sky.

• 
  John Hawkes (@JohnHawkes2001) reported 27 minutes ago

  @Starlink I switched to Starlink and I absolutely love it. The performance has been incredible compared to the UK ISPs I’ve used. I was with Virgin Media, and Starlink beats it hands down for gaming and streaming. The connection is fast, reliable, and far more consistent than I expected from a satellite service. Another big advantage is that I no longer have to deal with the rip-off pricing and policies of many UK ISPs. And if you’ve ever tried leaving Virgin Media, you’ll know exactly what I mean, it can be an absolute nightmare. With Starlink, the whole experience feels much more straightforward and customer-friendly.

• 
  🐌🥤 (@Slugy__) reported 33 minutes ago

  @SnapeBS @virginmedia Yh when I was on vm his **** was aids

• 
  alexander jordan (@alexanderjordan) reported 33 minutes ago

  . @virginmedia network down since Tuesday. Entirely down Tuesday, intermittent Wednesday, down again today, you keep changing the status and then advise to wait 21 hours to book an engineer, that would mean earliest visit Monday provided you don’t change the status again.