Virgin Media

Virgin Media Outage Report in Hertford, England

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The latest reports from users having issues in Hertford come from postal codes SG13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hertford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hertford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hertford, England 04/18/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hertford, England

The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Luton, Radlett, Hitchin, St Albans, Harlow, Barnet, Ware, Stevenage, Welwyn Garden City, Buckhurst Hill, Hatfield, Edmonton and Hertford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomEnfield Town Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hertford, England

Latest outage, problems and issue reports in Hertford and nearby locations:

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia I can speculate… your engineers not fixing the issue, probably because they’re spread too thinly, probably because of cost-cutting initiatives to please shareholders. Just speculating.

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia No, there’s one issue. Doing things on the cheap.

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    It’s bonkers that the whole district of EN9 could have an outage of @virginmedia for 5 days and because I didn’t call and log it I’m not entitled to compensation , I’m taking my £111 a month and spending it elsewhere!

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @virginmedia @JMiragliotta Yes! You’re repairing a damaged cable and have been for the past 3 days now. No TV, No broadband, fantastic service for £111 a month 👍🏻

  • johnvasili1 VAS (@johnvasili1) reported from Hertfordshire, England

    @virginmedia Again why send me a bill when I'm no longer a customer

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia this outage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ThreeUKSupport I have no wifi due to @virginmedia and no phone signal due to you!!

  • robandvic rob price (@robandvic) reported from Bishop's Stortford, England

    @Virgin internet is absolutely shocking and their customer support is even worse #VirginMedia #Disgraceful #customerservice

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia Yes. I’m unhappy with 4 weeks of outages. Who wouldn’t be? Customer service is of course closed. But thanks for the platitudes. They have helped a lot. @richardbranson you’re better than this.

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ThreeUKSupport I appreciate that but I’m currently in a position where @virginmedia are useless and unable to fix cables and you now working on masts meaning I can’t even use my phone network. So between both multi million pound companies you’re screwing me royally!!

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia I need someone to call me and I have raised yet another complaint on the website this is the 4th complaint with no response C-0609211914

  • clarkyinjury Alan Clarke (@clarkyinjury) reported from Broxbourne District, England

    @virginmedia do we know when TV services will be restored in the EN10 area? Your automated message just says ASAP but it’s been down since last Thursday? 😔

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @virginmedia Yes still v much a customer. It’s been sorted thanks. PW was randomly corrupted . Now changed

  • mertthemailman Martin Davis (@mertthemailman) reported from Enfield Lock, England

    @virginmedia got message on tv saying DVR problem (V6 box) 3hr to sort,is it knackered?

  • StevenCudd2 Steve (@StevenCudd2) reported from Hoddesdon, England

    @virginmedia So after getting an engineer visit finally today, comes, says fixed, 10mins later broadbanddrops again. Told he will be back in 30mins, 2 hours later nothing. Now on 4th call to customer service getting cut off and no one knows what they are doing! Appalling service!

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia this outrage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.

  • ABSiddiki Abu Siddiki (@ABSiddiki) reported from London, England

    @virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)

  • RogerHighfield Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?

  • richardpettet Richard Pettet (@richardpettet) reported from London, England

    @virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • M__Griffiths Michael Griffiths (@M__Griffiths) reported from Warrington, England

    @virginmedia Not been given anything. I called Friday regarding my bill. Left my contact details and was told within 48 hours I would get a call back. I was hoping to not have to escalate to a complaint and for it to be dealt with via the manager who was going to call me.....WITHIN 48 HOURS!

  • BeamMeUpChewie Mark Crawley (@BeamMeUpChewie) reported from Portsmouth, England

    @virginmedia just received a message to say engineer has fixed an area fault. PO15LU. Still not working. Pls help.

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    @virginmedia Your telephone service claimed it was a general outage in my postcode between 2am and 2pm. I was up at 5am to take a call. I couldn’t take that call bcos I didn’t have a working tv/phone/broadband connection. No warning. No explanation.

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @virginmedia I have completed your online form to extend this complaint before I apply to SCC. Let’s hope we hear from Virgin today. If not, I have tried and wouldn’t be surprised if I am not contacted because my account is closed as of Nov 18.

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    Truly @virginmedia must have the worst customer service. Still hassling me for something they came in person to collect yesterday! #seriouslyhopeless #canttrustaword

  • peteholt36 Peter Holt L.r.p.s. ☮ 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 (@peteholt36) reported from Mostyn, Wales

    @virginmedia I want to have a uk manager customer services phone me tonight! This is urgent I'm disabled you cut my phone off, to long story for here! Disgusting the way this is run! I'm seriously thinking of taking you to Court

  • JamesOLeics James (@JamesOLeics) reported from Bingham, England

    @virginmedia So this is still going on and your website says there is no issues in the area, when I call I just get an automated message. Competitors are looming on Twitter...

  • Janthebestmam Janice (@Janthebestmam) reported from Newcastle upon Tyne, England

    @virginmedia can receive emails cant send 2months now but said my phones fault and have to pay fix it. Emails not part of package

  • CanaryTone ToeKnee (@CanaryTone) reported from Glenrothes, Scotland

    @funky_moomin Totally cowardly move not even tagging them @virginmedia .... even though they won’t care as one person will be gained by poor customer service elsewhere, all providers are shite and will rip you off.

  • AshellaRoshania Ashella (@AshellaRoshania) reported from Loughton, England

    So @virginmedia tech team have ruined my Internet connection and ended up causing 2 hour delay and missed deadline for me today. Then, they've claimed they can't fix it, yet tired to charge money to try to fix it. If they're going to put you through to the "gadget team", beware -