Virgin Media Outage Report in Hertford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hertford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hertford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Hertford, England
The most recent Virgin Media outage reports came from the following cities: London, St Albans, Enfield Town, Luton, Radlett, Ware, Harlow, Bishops Stortford, Barnet, Waltham Cross, Stevenage, Welwyn Garden City, Hoddesdon, Edmonton and Buckhurst Hill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
TV | |
| London |
TV | |
| St Albans |
Internet | |
| London |
||
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hertford, England
Latest outage, problems and issue reports in Hertford and nearby locations:
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David Renton
(@david_renty) reported
from
Barnet, England
@virginmedia bit of a pain that if you want to cancel a new connection on a weekend then the first line cancellation don't seem to know you can't do this...
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Little_Missy2. MA. History🐝🏴🇪🇺🌹
(@Missy_Ports) reported
from
Barnet, England
@SilentMugger @virginmedia It's been over 24 hours now and I've now been told it will be 10am tomorrow. I'm in North London, not in the wilderness. Its shocking that there's no Internet in the city. Maybe there service is getting worse.
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Little_Missy2. MA. History🐝🏴🇪🇺🌹
(@Missy_Ports) reported
from
Barnet, England
@SilentMugger @virginmedia Richard. don't bother. I've had various Internet providers and virgin is the worst. I've been without Internet for 23 hours and counting now and still can't get hold of anyone to help. I can't do my job and they appear to have issues all over the UK.
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kikassPhotography(official) 🇬🇧🇺🇦
(@KikassP) reported
from
London, England
Please @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.
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Katie Fowler
(@SpiritAngels5) reported
from
Stapleford Abbotts, England
@virginmedia how come when you want to cancel your subscription, after 2 days calling you, no reply, yet if I want to join virgin you answer within 2 rings. Now in a WhatsApp chat, since 3pm and still nobody has replied, but been passed from pillar to post! #frustrating
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Michael James Weaver
(@Weaverfooty14) reported
from
London, England
@virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating
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Little_Missy2. MA. History🐝🏴🇪🇺🌹
(@Missy_Ports) reported
from
Barnet, England
@SilentMugger @virginmedia Yes I'm shocked too, didn't think it would be this long & they best fix it as I can't work and I'm using all my mobile data to try and contact them. Really bad service.
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Still no broadband and now the estimate is over a week !?! Terrible
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating
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Andi(Pearcey)Pearce
(@ADPearcey) reported
from
Bishop's Stortford, England
Any chance after 4 hours u can fix the WiFi in bishops Stortford @virginmedia you morons
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Chanders
(@chanderson76) reported
from
Stevenage District, England
@virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?
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ian
(@bunchyno2) reported
from
Enfield Lock, England
@virginmedia I have a complaint regarding staff behaviour. Can someone help
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia 6pm tonight. The service is coming in and out this morning which is very frustrating while working.
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Yes, we’ve all reported it and service update says fix by 4pm today. Thanks.
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Havoc Techie
(@HavocTechie) reported
from
Epping, England
Hey @virginmedia why in 2022 is it better to leave you and save more than it is to give me a new customer rate.
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Jesse Bryce
(@jesseb4me) reported
from
Luton, England
@muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.
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David Renton
(@david_renty) reported
from
Barnet, England
@virginmedia I'd just like to cancel! Nothing personal! But stumbling blocks are being put up and it is tiresome.
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kikassPhotography(official) 🇬🇧🇺🇦
(@KikassP) reported
from
London, England
@thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.
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Rhys
(@_RhysThorne) reported
from
London, England
@virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!
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char
(@charkellyalex) reported
from
Barnet, England
@Off21_t Ngl I never had to worry before but I cancelled my BT sport on my virgin media and I was panicking trying to find a stream
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TFlipz
(@N1pq1) reported
@virginmedia hello its very laggy when i try play a game ive got a big gaming event i gotta show up to if i dont show up im off the team please can u fix it before 7pm
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Lucy
(@Lucyjpritchard) reported
@newey79 @virginmedia Not just me then! Constant issues with VM 😞
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!
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dangerousJack | Hungry Galaxies 👾
(@hopefulmoonguy) reported
@astortate @virginmedia Does it say send engineer out? Seems lots of peeps having this issue. We’re out too in west London.
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Nicky Headley
(@scousenicky78) reported
@virginmedia I appreciate that engineers probably are, however it would be great if Virgin could send a blanket something out to state they are having “issues” and keep their customers updated 👍
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Luke Thomas 🇺🇦🏴🇬🇧🏳️🌈
(@bcrabl100) reported
@thisisAlanTurk @EmmaKeele1 @virginmedia Every two years or so when Virgin have upped my price to near £40, I contact them saying I’m leaving. I come prepared with just one other deal from another provider, and without fail they offer me a price under that. It’s an annoying game to have to play, but I always win.
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Robert Higgins
(@robhig1981) reported
@virginmedia V6 box keeps resetting every 5 mins. Unable to watch anything, obvious hardware problem yet I have to wait for engineer instead of being sent a replacement. Rude advisor that doesn't listen and is only able to follow a script.
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Gary Cooper 💙
(@gcooper100) reported
@virginmedia guys, you’ve disconnected our internet supply at the request of the guy who’s moving in on Oct 28th. To be clear, we still need it till then and we’ve spent 48 hours trying to get it reconnected. Please help!
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the pompey pope
(@thePompeyPope) reported
@virginmedia after more than 7 hours in WhatsApp chat on Sunday where your agents couldn't or didn't want to help me I was promised a call back within 48 hours. Obviously VM doesn't keep promises. No phone call, now got to get in contact with VM yet again!
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Ravinder Judge
(@judge_ravinder) reported
@virginmedia @RedVertigoo Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month now on and off, more everyday in the last two weeks. This is not the service I expect for how much I (over) pay.