Virgin Media Outage Report in Hertford, England
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The latest reports from users having issues in Hertford come from postal codes SG13 and SG14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hertford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hertford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hertford, England
The most recent Virgin Media outage reports came from the following cities: London, Luton, Enfield Town, Stevenage, Hertford, Barnet, Harlow, Hoddesdon, Chingford, St Albans, Hitchin, Welwyn Garden City, Waltham Cross, Borehamwood and Hatfield.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Total Blackout | |
| London |
TV | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hertford, England
Latest outage, problems and issue reports in Hertford and nearby locations:
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Captain Morgan-Evans
(@saschlike) reported
from
London, England
Who needs a man when Virgin Media goes down on me everyday
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Andrew Baxter
(@baxand) reported
from
Enfield Lock, England
@virginmedia Broadband down since 5pm .. Is there an outage in N21 area ? Do you have an estimate for the fix ?
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!
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diviyesh shah
(@pharmr5) reported
from
Barnet, England
@virginmedia why is the Broadband down again?? This is gapping on a daily basis
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Tangerine Stu of Stevenage
(@StuartLenney1) reported
from
Stevenage District, England
@virginmedia why can’t I send a Direct message I have a problem which needs sorting and I don’t want to publish it on here
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Tina Clark
(@Tinalc69) reported
from
London, England
@virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!
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Philip Berryman
(@philip_berryman) reported
from
Barnet, England
One month now of hassle trying to instal fibre optic. @virginmedia constant hassle. Promised engineers that don’t arrive, promised call backs that never happen, 4 hours on hold, engineer installing wires incorrectly, 4 weeks and still no service. Cannot run business! Help!
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
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James 'Jimmy' Briggs
(@MrBriggsie) reported
from
London, England
@BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@Blonde_Nutter @Clarkey_44 Virgin media for me. Would have sky q but internet with them here is awful!
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Chris Park
(@CParkus) reported
from
London Colney, England
Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.
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Anne Hogarth
(@hogartha) reported
from
Loughton, England
@virginmedia Pretty poor. We will contact you with the full details. The current speed is 31Mbps!
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Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
@virginmedia This is unacceptable. I’ve been told by @virginmedia that the internet will be down in my area until 4 pm! How are people meant to work? #CustomerService #CustomerExperience
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James Cherry
(@JCherryAMES) reported
from
London, England
@virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia
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Rachel Wiles
(@rachwiles) reported
from
Hertfordshire, England
@virginmedia please can you let me know how to contact you? I pay a stupid amount of money to you each month for all your channels and still can’t watch football on my phone/device - disgraceful
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Patrick Hughes
(@Salientwork) reported
from
St Albans, England
@virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!
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MiaMc
(@65moon) reported
from
Broxbourne District, England
@virginmedia why does my TiVo box only record partial programmes? So annoying to sit down to watch a film to find it’s only recorded 28 minutes 😡I have two boxes and it happens on both. Why am I paying for a non-service? This needs to be fixed ASAP
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David Walton
(@Notlaw7) reported
from
Hatfield, England
@virginmedia what is going on in Hatfield, Herts? No internet since 1.30pm, website says fix by 11.15pm yesterday! People have to work from home. No info? Very bad show.
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jason fudge
(@itsallfudge) reported
@virginmedia hi I'm on the oomph package and have wifi blackspots in the house. I've read I can get wifi pods free to create a mesh network. This sounds ideal, how do I get one...please don't ask me to ring customer services...thanks
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H Singh
(@YourBapusBapu) reported
@virginmedia Hi, things have still been quiet slow. I’ve asked a few people I know around me and they’re saying things have still been slow as well. There’s also been a few times where the Internet has stopped during the night.
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Gayle Campbell
(@PrincessGinTech) reported
@virginmedia I’m using a hub 3 (when it works). Phoned today again, and funnily enough your system is down AGAIN, so after waiting 15 mins on the phone, you can’t actually so any work today. Thanks to @virginmedia , neither can I!!!
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Jonny Smith
(@JonSlim44) reported
@CammieRacing @virginmedia Yeah right now im with talktalk, had them before in another area and it was horrible, tried again here and i usually get around 40mb down for £26 and a tv box with absolutely no issues. Decent value i think, need to look around though and see what else i can get.
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Simone
(@MidniteKaos) reported
@virginmedia hi was just asking to someone on here last week. Trying sort internet fault since nov! Finally sorted on fri 22/1 by hub being replaced! How do we get refund for lack of service? Thanks
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Mark Jones
(@villans1982) reported
@virginmedia I have reported time and time again the fact that my internet disappears (not WiFi) and apparently this has something to do with the hub 4 and there are a great number of customers experiencing the same issue. There is nothing more frustrating in a global board meeting
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simon
(@TTigersi1050) reported
@virginmedia @londonhammer Only took a day to respond not bad customer service from a multi billion pound Tec company 🤔
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Jackie
(@jackiegomeshot1) reported
@virginmedia Can you please pick up the phone 3 days trying to speak to someone. Shocking customer service!!!!
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allan furness
(@mwnl) reported
@virginmedia complaint c-261220231 submitted 26 Dec (and twice since) has had no response. Your customer service is awful, pathetic and worse than your competitors!!!!
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Deborah Marks
(@Deb1961Deb) reported
@virginmedia It's ALWAYS down, once a week. As soon as my son logs in for his lesson (it's getting to the stage where he's gonna have to break covid rules and go to someone else's house). Area is UB7, come June/July another customer lost!!