Virgin Media outages and service status in Hertford, England

Problems in the last 24 hours in Hertford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hertford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hertford, England

The most recent Virgin Media outage reports came from the following cities: Borehamwood, St Albans, Stevenage, Enfield Town, Hitchin, Waltham Cross, Harlow, Hertford, Barnet, Welwyn Garden City, Hatfield, Welwyn, Buckhurst Hill, Elstree, and Epping Forest District.

City	Problem Type	Report Time
Borehamwood	Internet	15 hours ago
St Albans	Internet	17 hours ago
Stevenage	Internet	1 day ago
Enfield Town	Internet	1 day ago
Hitchin	TV	1 day ago
Waltham Cross	TV	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Hertford, England

Latest outage, problems and issue reports in Hertford and nearby locations:

• 
  Danny Tsang (@DannyTsang) reported 28 seconds ago from Stevenage District, England

  @Ofcom Thanks. I wasn't able to find anything on @virginmedia site for requesting compensation so I have raised a complaint instead.

• 
  Little_Missy2. MA. History🐝🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌹 (@Missy_Ports) reported 11 minutes ago from Barnet, England

  @SilentMugger @virginmedia Yes I'm shocked too, didn't think it would be this long & they best fix it as I can't work and I'm using all my mobile data to try and contact them. Really bad service.

• 
  John Sanderson (@SanderjoJohn) reported 16 minutes ago from Barnet, England

  @MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.

• 
  James Brown (@JammieBun) reported 17 minutes ago from Enfield Lock, England

  @virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 17 minutes ago from Enfield, England

  @virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 21 minutes ago from London Colney, England

  @virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 22 minutes ago from Datchworth, England

  Virgin Customer Services are an utter disgrace! @virginmedia I called on Sunday to get our broadband running (it’s been up and down for over 6 months now!) only to have laughing, singing and screeching in the background that sounded very much like celebrating the demise of HMQEII

• 
  Mac Laubscher (@LinkedinMac) reported 23 minutes ago from Bushey Heath, England

  @virginmedia any idea why services are down across the board in WD23 postcode area?

• 
  Ken Williams (@portishair) reported 27 minutes ago from Hertfordshire, England

  @virginmedia the sky sports picture quality is unusually poor today.

• 
  PAT WEBB (@nan2thou) reported 27 minutes ago from Enfield Lock, England

  @virginmedia There are always issues in this area. I would suggest that most the equipment needs replacing. But I won hold my breath

• 
  Graeme Puttock (@GraemePuttock) reported 35 minutes ago from Enfield Lock, England

  @virginmedia can you turn your hold muzak volume down I am begging you

• 
  PAT WEBB (@nan2thou) reported 38 minutes ago from Enfield Lock, England

  When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.

• 
  Peggy Dyer (@Mrspdyer) reported 39 minutes ago from Barnet, England

  @rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.

• 
  Laura Cook (@LauraVCook1980) reported 39 minutes ago from Hatfield, England

  @virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!

• 
  Paul Simmonds (@paulusthegrey) reported 41 minutes ago from Borehamwood, England

  @virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.

• 
  Michal Siewniak (@MSiewniak) reported 44 minutes ago from Welwyn Garden City, England

  Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?

• 
  Mike Desborough (@mjdes) reported 48 minutes ago from Stevenage District, England

  @virginmedia any chance of a useful update on service in SG1. Got no internet or TV. Status hasn’t been updated yet apparently an engineer has been working on it for over an Hour.

• 
  Paul Newby (@paulnewbz) reported 52 minutes ago from Hoddesdon, England

  @virginmedia my router is showing a message saying update in progress. It’s been like this all day. Service status says the networks being updated but fix by 3pm. Is there a fix? I cannot log in to the router.

• 
  Manan (@manan2661) reported 53 minutes ago from Barnet, England

  Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?

• 
  Lynn Beattie (@MrsMummypennyUK) reported 55 minutes ago from Knebworth, England

  @virginmedia No there is no outage. My bband has been broken/slow for months

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  EA (@eanne30) reported 9 minutes ago

  @virginmedia broadband been down in ML1 5 postcode for over 12hours - been told engineers are working on it but your service checker shows no issues? Please update your customers on when service will be resumed 🤞🏼

• 
  Tommy Tinkler (@TinklerTommy) reported 9 minutes ago

  @miss___kb Yep I have used google family and virgin media security whilst kids grew up. You can block anything you want or them and restrict sites and device time and you get to okay anything they install on the device. Most adults as thick as pig **** to use them.

• 
  Ben (@BendyBen999) reported 11 minutes ago

  @virginmedia @Ash_GW The most useless customer services ever. Just a bot reply

• 
  Drackard (@Drackard) reported 13 minutes ago

  Virgin Media genuinely have to be one of the worst companies in existence. A no show on an engineer, three days in a row.

• 
  Yasmin alibhai-brown (@y_alibhai) reported 17 minutes ago

  @virginmedia My email account has been locked since last Thursday 11 June. I am an award winning journalist. This has totally disrupted my work. Your customer services raised a ticket P0136 01850 on Saturday to get it unlocked. Nothing has been done. Over to you.

• 
  Dr Amir Hamid (@DrAmirHamid) reported 17 minutes ago

  @virginmedia No it hasn't and its really poor

• 
  Graeme Savage 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@graemehistory) reported 18 minutes ago

  Can anyone at @virginmedia please let me know when the outage in south Ayr will be fixed?

• 
  Lord Fauntleroy MP KC (@FauntleroyMp) reported 20 minutes ago

  @Mickskinz @DavidPNoble63 They will enforce it with isp's quite easily. Just fine virgin media if they fail to act on frequent ip address switching

• 
  TheModSmith (@TheModSmithYT) reported 22 minutes ago

  My household has been with @virginmedia for around 25 years. We’re told new customers at our address can get full fibre/XGS-PON, but existing customers can’t migrate. So we’re stuck on older HFC/DOCSIS with Gig1 upload around 100Mbps. Why must loyal customers cancel/rejoin?

• 
  Shando (@Jinky1967John) reported 25 minutes ago

  @virginmedia Is there a broadband outage in ML1 postcode ? No service for last 30 mins