Virgin Media outages and service status in Hertford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Hertford, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 26, 1:20 AM GMT+1.
- Internet (68%)
- Wi-fi (18%)
- TV (9%)
- Total Blackout (5%)
The latest reports from users having issues in Hertford come from postal codes SG13 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hertford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hertford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 27: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hertford, England
The most recent Virgin Media outage reports came from the following cities: Enfield Town, St Albans, Waltham Cross, Hertford, Stevenage, Barnet, Borehamwood, Buckhurst Hill, Hitchin, Harlow, Welwyn Garden City, Welwyn, Elstree, Bishops Stortford, and Potters Bar.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town
|
Internet | 2 days ago |
|
St Albans
|
Internet | 2 days ago |
|
Enfield Town
|
Total Blackout | 4 days ago |
|
Waltham Cross
|
Internet | 4 days ago |
|
Hertford
|
Wi-fi | 6 days ago |
|
Stevenage
|
Internet | 6 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hertford, England
Latest outage, problems and issue reports in Hertford and nearby locations:
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Laura Cook (@LauraVCook1980) reported from Hatfield, England@virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!
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Ken Williams (@portishair) reported from Hertfordshire, England@virginmedia the sky sports picture quality is unusually poor today.
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XxSousaxX (@sousax_x) reported from Broxbourne District, England@virginmedia no service at all EN8 0DZ and cant gwt onto your website
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Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England@virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼
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Sian Milner (@sianhelena_m) reported from Hitchin, England@gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!
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David Renton (@david_renty) reported from Barnet, England@virginmedia I'd just like to cancel! Nothing personal! But stumbling blocks are being put up and it is tiresome.
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Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England@virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2
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Manan (@manan2661) reported from Barnet, EnglandHi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?
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Debbs Durston (@DEDNaive) reported from Enfield Lock, England@virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.
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Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England@MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia I’ve only had it installed for about 6 months & I’ve never had a single month without having some sort of issue. You’re better off elsewhere!
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, EnglandVIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.
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Ben Shaw (@bendog90) reported from Shenley, England@virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.
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Richard (@HalloweenJack55) reported from Epping, England@virginmedia my broadband is down with an estimated fix of 1625 tomorrow. Not good enough.
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PAT WEBB (@nan2thou) reported from Enfield Lock, England@virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.
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RICHARD GRIFFITHS (@Griffo2018) reported from London Colney, England@virginmedia Now I am told they will send me a new hub as they do think I have problems T the house . That’s why VM booked a engineer it was not me who did it . Time will tell if the goal post moves again today
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Lisa 🏴🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England@virginmedia The box is knackered, it's flashing lights, going between the welcome screen a strange black screen with white box and arrow (?) and then off again. I've contacted support and an engineer is coming out on Thursday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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carys 🍊 (@syrachg) reported@virginmedia please can you help me - I can’t register for an account which means I can’t check bills
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Jaspar | 🏒 LGI | 🏳️🌈 🏳️⚧️ (@JasparColeman) reported*cries in Virgin Media customer*
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Joey C (@Joeurovision24) reported@danielarf21 I’m with you on Virgin Media not showing it anymore, really disappointing tbh as there was a fanbase for it. But willing to give this series a go, the trailer isn’t the worst. People saying it’s “Ai Slop” need to chill, unfortunately it’s gonna be the norm for a lot of shows
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john (@jhargie4) reported@O2 @virginmedia CEO Lutz Schueler been waiting 5 days for my DEALOCK Letter following your refusal to actually discuss my complaint before transferring to another service provider. New customers get better deals than 20 year loyal ones.
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H47LE7🐏🍺☀️ (@hayley1884) reported@virginmedia Yes I have: it says estimated fix time 5.08 which is brilliant as I’m supposed to be working from home!!
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Stephen Maddock (@stephenm68) reported@j_ball13 @virginmedia They don’t alas. Day 30 of no services here and nobody customer-facing can say what the engineers have done or are going to do.
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ChrisBtw (@ChrisBtw___) reportedVirgin media with the 3rd outage of the week... Cheers ya useless *****!
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Sophia Ravat (@MrsSophialouize) reportedI do not have a stable connection to carry out my paid employment from home. I am having to use my phone data thanks to @lebara but having to pay an additional £10 per person as our data is quickly draining @virginmedia fix the issue i am paying for.
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J Sigh (@mickyfreckle) reported@RyanAlbert2026 @rte Prisons overloaded with foreigners but not on this scumbag channels programme **** @virginmedia
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Andrea Cook 🧷 💙 (@F3Lollipops) reported@virginmedia we've had CS2004 on all channels since yesterday. I spent a long time in a live chat last night & was assured it would be fixed by 11pm last night but it's not. This is unacceptable. At what point do you compensate for not providing the service for which you're paid?