Virgin Media Outage Report in Enfield, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Enfield, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Acton, Ealing, Willesden, London, Ilford, Harrow, Islington, Hampstead, Thamesmead, Radlett, Enfield Town, Bushey, City of Westminster, Paddington and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Acton |
Wi-fi | |
| Ealing |
Internet | |
| Willesden |
Total Blackout | |
| London |
Internet | |
| Ilford |
Internet | |
| Harrow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield, England
Latest outage, problems and issue reports in Enfield and nearby locations:
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Mary
(@GoldBoutique1) reported
from
Enfield Lock, England
@virginmedia thank you again for no service and intermittent internet non stop now fir ongoing 2 weeks can’t you just find fault and fix it not happy so frustrating 🤬🤬
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Yehuda Aronovitz
(@YehudaAronovitz) reported
from
Barnet, England
@virginmedia my phone suddenly won’t make calls. Can receive, text and is the same in different handsets. Been on hold for custserv for ages. Text service is taking too long too. What is going on?
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it over demand for infrastructure issues networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision?
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it overdemand or infustructure issues?
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it over demand or infrastructure issues, networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision?
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia slow internet in NW9 - please help!
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Adrian Miles
(@Adrianmilesarch) reported
from
London, England
@virginmedia Service status says no known issues but when I call over the phone an automated message refers to intermittent problems last two days and that engineers are taking a long time to fix complex problems. Currently ok but recently every day there is a long period of issues.
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia Done a service rest of area, say no. My router diagnostic says there is a problem.
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Paul Berry
(@bazelrock) reported
from
Tottenham, England
@sainsburys Update, it might be @virginmedia with the problem.
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Channy
(@walshChanny) reported
from
London, England
@virginmedia That is what happened. If it didn’t happened to you it is even more strange. Do you want me to do it again and record it? In the meantime, I was contacted today and agreed a way forwards to stay with VM. It is quite hard to have to deal with bad customer care while grieving.
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
@virginmedia Thank you but we have complained and no response. We are with you because you offer 200Mb and we need that, the closest competitor offers only 60Mb. It’s frustrating that we are paying for a service that is not guaranteed
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Rebecca Dundon
(@Rebeccadundon1) reported
from
St Albans, England
Losing the will to live here @virginmedia Trying to get my hub upgraded, website says please call us for free upgrade.. Can't get through on the customer service number. Help please
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Adrian Miles
(@Adrianmilesarch) reported
from
London, England
@virginmedia broadband has been absolutely dire in the last few weeks. Phases of outage or sun 2mbps speeds. Anyone else experiencing similar in SE26 area? Remember it was around cold snap it got bad - maybe affected the infrastructure.
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it overdemand or infustructure issues networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision
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Channy
(@walshChanny) reported
from
London, England
@virginmedia Yes I did, a VM agent went through the whole event and resolved it for me. There are thousands of VM customers in a FaceBook group suffering similar problems it is called Virgin Media Customer Service.
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia Yes I have this app, have scanned. Sometimes coverage is bad.
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Paddington, England
Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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alan cook
(@athleteal) reported
@virginmedia Hi There, I am the It department. I have contacted external consultants. Its odd that the bandwidth drops on connection, and returns upon disconnection. Sorry don't believe you. I cant get through to support to have the connection tested when connected, it presents a problem.
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alan cook
(@athleteal) reported
@virginmedia As I cant get through to support, you cant verify the issue or not. I know very well you throttled my wife VPN connection. To be fair though she is with a small company - BASF perhaps you have heard of them.
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Claudine Allen
(@Claudine_Allen) reported
@virginmedia All security is up to date as I work for a large corporate. Our mesh app is telling us virgin has security breach which I have passed on to my IT department as it’s taken very seriously. I need to know why it is down so can you pass this information so they Can advise
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Dean
(@deano27_11) reported
@virginmedia More system issues!!!! Still cannot get hold of anyone when calling. Automated voice message and then cuts off!! This has been on going for the best part of a week!! Another reason to never join Virgin Media.
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Simon Hubbert
(@MathsForRisk) reported
@virginmedia To be clear - I've agreed a new 18 month contract (exactly same terms as before) on Jan 21st, yet over the weekend I'm sent a package asking to return my equipment. I suspect I'm meant to ignore the request but there is threat of a charge if I fail to return it.
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Guillermo Reales 🏡🔻
(@GReales7) reported
@virginmedia I simply want to cancel my broadband service with you. I'm 30+ mins on wait on 0800 9522277. This shouldn't really be this hard.
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Darren Morgan
(@darrenrugby1107) reported
@ActualDaidoTV @virginmedia Yes Virgin have be terrible mate. Told us we'd have full coverage of WiFi in the house and this is not the case. Trying to sort it is proving to be an absolute nightmare.
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ns
(@ns_iiiii) reported
@virginmedia I am simply looking for decent customer service!! @virginmedia is shockingly poor!!!
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Neil Young
(@austin_y7252) reported
@virginmedia @virginmedia do you think it's acceptable customer service to be 5 days and counting of ringing and messaging to try and talk?
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Chris Kearney
(@Imensepleasure) reported
@virginmedia As per the screenshot. The number doesn't work with What's app. I sent text to the number which I had a reply from a bot and was then told the wait would be 2to3 hours. Simple query will I be charged pro rata for the day's used or be billed full month. I want to know a date 2move