Virgin Media Outage Report in Enfield, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Enfield, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Southall, Bushey, Barking, Leyton, Belsize Park, Enfield Town, Bermondsey, Ealing, Radlett, Wood Green, Wembley, Ilford and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Bushey |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield, England
Latest outage, problems and issue reports in Enfield and nearby locations:
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@virginmedia NW1 7PX broadband network is down
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Antony Kennedy
(@booshtukka) reported
from
Epping, England
@NeilCastle @benno86222551 @SteinerJar @virginmedia I feel like that’s what my post was. Bear in mind, this is not new. I’ve sent this feedback over and over, and the response is always to give me a ton of work and testing to do, and then the problem resolves itself and they take no responsibility.
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Daniel W
(@damawa42) reported
from
Camden Town, England
@Motski @virginmedia Except 22:18, I think! (for me at least, unless the outage was very short)
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man
(@therafidrahman) reported
from
Tottenham, England
The way virgin media keeps going down and back up ffs am I rollercoaster
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Nirav Dalal
(@DalalNirav) reported
from
Harrow Weald, England
@virginmedia Why do I have to wait over 1 hour for customer service to answer my call about my internet connection to be told that their system is down & they can’t help me & told me to call back tmrw another 1 hour on hold waiting come on sort it out! 😤😡#AnswerTheCall
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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Rock'n'Rollbookclub
(@e17RnR_books) reported
from
Walthamstow, England
@petefowlerart @RoughTradeBooks @JonSavage1966 @robinturner @thesociallondon @jamesendeacott @kierboyo Virgin media problems I think
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Dudley & Co Roofing Ltd
(@dudleyandcoltd) reported
from
Barnet, England
Any elses Virgin down 👎🏻 #virginmedia
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia my broadband is still not working how can you say it's been fixed!!
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia my broadband is still not working, how can you say it's been fixed! And now your website is down so I cannot even report it!!!
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Ryan Jones
(@ryanAHjones) reported
from
Islington, England
@virginmedia sort your ******* shit WiFi out
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Kacper 🧅
(@kourcper) reported
from
Tottenham, England
virgin media fix your ******* wifi
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia No we can't just for updates because your site is down too
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia this intermittent problem has been going on for a few weeks in Chingford. Fed up with it.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Bushey Heath, England
@virginmedia Fix it dear Henry dear Henry fix it ... there’s a hole in my....
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Antony Kennedy
(@booshtukka) reported
from
Epping, England
@RWoody1995 @SirWalterSmith9 @virginmedia Yes, that is why. Exactly. But I’d still like better customer service.
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ruth bankover
(@rbcurly) reported
from
Borehamwood, England
The kid was upset today during his @zoom_us video call during his #beavers meeting when @virginmedia #internet went down (again). Sort it out @virginmedia #payingpremium #internet #beavers #beaversathome #lockdown2020
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia broadband not working in IG2, sort it out virgin, how can we WFH, when we can’t given get the service, hope you are going to refund us for loss of service,
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AnnRaj
(@anandhinagaraj) reported
from
St Albans, England
@virginmedia internet in our area is terrible. We pay 129 per month but get the worst service. Can you pl help
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia Hi still waiting for problem to be fixed. @richardbranson We need the broadband to work in these times when we are expected to stay on our island 🌴, sorry I meant out 2 up 2 down, but pay a fortune for a service we are not receiving 😢
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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keep left
(@BillyMeaney1) reported
@virginmedia I even had customer service staff lie to me and tell me it was because roadworks were taking place that the pre-install work was being delayed. To then be told that a wayleave form had not been processed, 3 months after being told the work was complete, is ridiculous.
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Iraq Lobster
(@TamieOfficial) reported
@virginmedia Yh I have and it says no known issues.
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.
(@Kevuuun) reported
@virginmedia Simply changing account holders and setting a direct debit. After "waiting to be transferred twice" I assume he thought I'd give up and hang up, he said there was a problem on his end and then hung up on me.
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Jen
(@JenMains) reported
@virginmedia I’ve been waiting 5 days for a reminder of my password to log in over the phone and pass the security checks, Can you help?
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Chris Adams
(@ChrisA) reported
@virginmedia THE SERVICE STATUS DOESN'T EVER CHANGE!!
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keep left
(@BillyMeaney1) reported
@virginmedia Pre installation work was supposed to be carried out on December 7th. I received a message this had been completed on December 8th. An engineer came to install on December 18th, bit found the work had not been done. Since then, it has not been done, and I'm left without service
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Chris Adams
(@ChrisA) reported
@umwhoslouise @virginhelp @virginmedia I finally got a call back and they claimed there was no area-wide issue because not enough people had complained about it! I suggested that might be because we're all frantically trying to work at home and don't have an hour to wait on hold only to be hung up on.
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Chris 🏳️🌈
(@strutcakes) reported
@LouiseLFC81 @virginmedia Had the same thing last week. Their service recently is what can best be described as “patchy.”
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alice
(@alice___wolf) reported
@virginmedia PELEAAAAAAAAASE FIX THE INTERNET IN MY AREA !! ITS BEEN OVER 24HOURSSSSSSSSSSSS
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Ben Boyce
(@bjsboyce) reported
@virginmedia I think that your service going down 3 times in the space of a week, especially during working hours, deserves some kind of explanation. Don’t you?