1. Home
  2. Companies
  3. Virgin Media
  4. Enfield, England
Virgin Media

Virgin Media Outage Report in Enfield, Greater London, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Enfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Enfield, England

The most recent Virgin Media outage reports came from the following cities: London, Newham, Hammersmith, Ilford, City of Westminster, Enfield Town, Westminster Abbey, Brent, Camden Town, Hackney, Islington, Paddington, Waltham Forest, Hampstead, and Dagenham.

CityProblem TypeReport Time
London Internet 13 minutes ago
Newham Wi-fi 3 hours ago
Hammersmith Wi-fi 3 hours ago
London Total Blackout 5 hours ago
London Total Blackout 8 hours ago
Ilford Wi-fi 9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield, England

Latest outage, problems and issue reports in Enfield and nearby locations:

  • peteholbrook
    Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?

  • andylockran
    Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    @virginmedia I’m not paying you for a self-service option. I’m paying for a service you’re not delivering - the onus is on you to fix it - not me!

  • jpmcic
    Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia Yes. Am having more connectivity issues now and the lights are flashing and unable to establish a connection.

  • ianeastlondon
    IanEastLondon (@ianeastlondon) reported from Poplar, England

    @virginmedia Sometimes. But that’s not the issue. It behaves the same if not connected to VPN.

  • shaomeeng
    Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia Who can save the customers to save virginmedia? Do virginMedia have someone as supervisors to look into VM complaint team behaviours ?

  • khem21766391
    Khemical (@khem21766391) reported from Ealing, England

    @virginmedia internets down again.. is there an outage?

  • jpmcic
    Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia 33Mbps DL and 19.59 Mbps UL... but however three attempts at running the Speedtest. On the first two attempts the UL test failed reporting connectivity issues.

  • craiginmotion
    craig crawford (@craiginmotion) reported from Kensington, England

    @virginmedia F*k YOU. No wifi for a week. Waiting for a supervisor to call me back within 24 hours. FOUR DAYS Later and 2 IDIOT technicians ... cancel my service NOW. I’m moving my building Into the 22nd century. Keep playing with copper wires See ya *******

  • shaomeeng
    Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia I made a complaint in Feb 13 to dispute about the undue charges. On Mar 6 and 17, virginMedia claimed to write me a letter and Mar 18 to have emailed me, I’ve received nothin. Now virginMedia is to disconnect me tomorrow for outstanding payment. I requested to cancel just now

  • jpmcic
    Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia serious issues, getting less than 18Mbps on a 350Mbps package for past 24 hours and connection drop-outs. Impacting my ability to work and very frustrating senior leadership call.

  • andylockran
    Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    @virginmedia Your phone number just informed me that there is a problem across E11 with expected resolution time of 12.30 Surely that’s information you have available to share; rather than making customers dial in to find that out?

  • khem21766391
    Khemical (@khem21766391) reported from Ealing, England

    @virginmedia One of your service providers have just said there is a problem in the area and the internet will be down until the 23rd March... surely this can’t be correct...

  • khem21766391
    Khemical (@khem21766391) reported from Ealing, England

    @virginmedia Yes, it says I have a good internet speed which is incorrect. As I said before, Iv contacted your customer service and one of your agents said that the internet will be down until 23rd March & that there is an outage in the area. Surely it cant take that long to correct a fault

  • ianeastlondon
    IanEastLondon (@ianeastlondon) reported from Poplar, England

    @virginmedia It was to try and fix my router / modem issues. I didn’t arrange it, the person I spoke to not the phone (the fifth person) said she had arranged it.

  • jpmcic
    Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.

  • CheukRuby
    Ruby Lau (@CheukRuby) reported from London, England

    Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......

  • jpmcic
    Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.

  • Murrony
    Jenny Haines (@Murrony) reported from Islington, England

    @virginmedia what a terrible customer service experience

  • AngusTeee
    Angus Teee (@AngusTeee) reported from Islington, England

    @virginmedia Please can you explain why broadband has gone down in the London N1 area and what you are doing to remedy this? I have an urgent deadline to hit and currently have no internet access ...

  • shaomeeng
    Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia It was about a complaint made formally on Feb 13. Are you asking me to do something like a dog chasing its tail ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • meansy73
    Glenn Robbie Roberts (@meansy73) reported

    @virginmedia Completely down. Solid green at the top flashing green at the bottom. Website say’s estimated back on line tonight at 2120.

  • itsRajivShah
    Rajiv Shah (@itsRajivShah) reported

    @virginmedia Exactly the same. Was refused an engineer because they couldn’t complete diagnostics… because the connection was down

  • jackona80
    Antonia Jackson (@jackona80) reported

    @virginmedia I did that last time; not only did it not work, but I lost all my (useful) browsing history, (including my Wordle stats 😭). Is there no other fix?

  • lg3807
    larry gomez (@lg3807) reported

    @virginmedia If your online complaint is not working, remove it or put a notice.

  • Aliceshackles77
    Yvette (@Aliceshackles77) reported

    @virginmedia The service status tells me sorry we are having issues try again later. Yeah same problem mate

  • ADSZumbaGlasgow
    Shannon Shiell (@ADSZumbaGlasgow) reported

    @virginmedia regretting leaving Sky already! Stone walls means connectivity issues. Promised an extender on subscription - none came . 3-5 wait so ring doorbell inoperable leaving me vulnerable to bully next door. 2nd extender request will take me past cooling off - v sneaky!

  • MusicScott96
    ScooT Aka Scott (@MusicScott96) reported

    @virginmedia I need desperate help and I can’t get through on the phone . My Dog ate my remote and need a replacement can you guys help?

  • immyp52
    imster (@immyp52) reported

    @virginmedia Yes he did am not happy about this poor customer service

  • meansy73
    Glenn Robbie Roberts (@meansy73) reported

    @virginmedia That I will be sent a text with a link that tells me it’s not working.

  • KevinHaresign
    Kevin Haresign (@KevinHaresign) reported

    @virginmedia I took a new contract out which includes Netflix. I have tried calling to resolve this, WhatsApp and other means and am still being let down here two months in. I am very disappointed sadly.