Virgin Media

Virgin Media Outage Report in Enfield, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield, Greater London, England 11/17/2025 00:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Enfield, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Hammersmith, Ealing, Paddington, Dagenham, Wembley, City of London, Harringay, Southall, Hampstead, Ilford, Islington, Waltham Forest and Enfield Town.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield, England

Latest outage, problems and issue reports in Enfield and nearby locations:

  • tor_a victoria martin (@tor_a) reported from Barnet, England

    @elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.

  • gendal Richard Gendal Brown (@gendal) reported from City of London, England

    @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

  • SMillbery Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia Service page says no issues.

  • mparsons43 Dr Marie Parsons 💙 (@mparsons43) reported from Harlow, England

    @virginmedia I have been trying to get hold of someone in customer services for the last hour to discuss reducing my Virgin media package as I feel with your current deals, I am no longer receiving value for money. How can I get hold of your retention team

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

  • AndrewGrill The Actionable Futurist® Andrew Grill (@AndrewGrill) reported from Kensington, England

    @virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically

  • SMillbery Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia Yes, I’ve done all these. Very frustrating as I only had a new super hub and cabling to house installed 2 weeks ago. Never had such intermittent service in 20 years of using virgin.

  • Rebeccadundon1 Rebecca Dundon (@Rebeccadundon1) reported from St Albans, England

    Hey @virginmedia I've been on hold for 20 minutes and I'm losing the will to live. Need help with WiFi password

  • U2Gorilla Snatch (@U2Gorilla) reported from Southall, England

    Possibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details

  • gashead Alistair 🏴‍☠️ Burns (@gashead) reported from Hatfield, England

    Used to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.

  • U2Gorilla Snatch (@U2Gorilla) reported from Southall, England

    Requested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.

  • HalloweenJack55 Richard (@HalloweenJack55) reported from Epping, England

    @virginmedia broadband issue on Epping area... Can you explain....been on and off all day.

  • manan2661 Manan (@manan2661) reported from Barnet, England

    Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?

  • RobbieSpice89 Robbie_Spice (@RobbieSpice89) reported from Paddington, England

    So after wasting a whole day waiting in for my @virginmedia box to be delievered when it was meant to, @YodelOnline has still got it sitting in there warehouse and after 2 webchat with the help desk I get told you get it when you get it…what a joke so atm have no internet fml

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

  • elthampalacegay royal 🌈 (@elthampalacegay) reported from London, England

    Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

  • SMillbery Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia any chance of a stable service?!?

  • brobbo55 robbo (@brobbo55) reported from St Albans, England

    @virginmedia sort out the wifi in AL4. Been down two days now joke of a provider

  • Laurad0707 Laura (@Laurad0707) reported from Broxbourne District, England

    @virginmedia when I switched to you in April the guy selling the package offered me some Wi-Fi boosters if I had poor signal in parts of my house which I do… now some months in I really do need them and was promised them free of charge so can you make good on your promise please

  • BeckyKellyNews Becky Kelly (Göllner) (@BeckyKellyNews) reported from Hackney, England

    @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • adamwebster1979 Adam (@adamwebster1979) reported

    @virginmedia I have an engineer booked for Monday but I can Gary tee it’s the wrong type and I bet they will come out say they can’t help and it should be a senior engineer or instal team and then nothing else will happen . I also want financial compensation for the 3.5 hours of

  • gambitman14 Laird gambit-man of Linlithgowshire (@gambitman14) reported

    @virginmedia It says there are no issues. I can assure you that they are all down...

  • living_cheerful 'Big Al' 🇺🇦 (@living_cheerful) reported

    @virginmedia The same ongoing problems for over three weeks and looks like going to last another 5 weeks. Can't wait for our contract to be over so we can go to another provider.

  • adamwebster1979 Adam (@adamwebster1979) reported

    @virginmedia And I don’t need another , I also certainly do not need to be pressured into signing a financial agreement with a third party company just to revive the help and equipment I should have had years ago free of charge

  • GDandSoyaFree Cake My Day (@GDandSoyaFree) reported

    @virginmedia I'll give you until Monday 12.00pm as one last chance and if it doesn't happen I will cancel my contract with immediate effect.

  • AnnalisaLarese Annalisa Larese (@AnnalisaLarese) reported

    @virginmedia @virginmedia it is not even intermittent, it’s just down. I could use it only 30 minutes this morning. Hub is 3, and lights are red or yellow/orange

  • TrishaM175 Trish Ferguson (@TrishaM175) reported

    @virginmedia I can’t run a speed test or reverse these instructions to go back to having at least some service.

  • Haffertee Fiona Baker (@Haffertee) reported

    @virginmedia @virginmedia By the way your useless what’s app team I was referred to are not working . I take it we are waiting for Mumbai to log in

  • _patrickvergara Patrick (@_patrickvergara) reported

    @virginmedia I rang customer service but they were useless and offered no solutions. I’ve never received a free postage box to return the equipment via post

  • seanwyattgraham CleodyArt (@seanwyattgraham) reported

    @virginmedia I went over by one gig ( in Canada ) How in ******** does that equal more than my entire cellular monthly charges. Something needs to change.