Virgin Media outages and service status in Enfield, England

Problems in the last 24 hours in Enfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Enfield, England

The most recent Virgin Media outage reports came from the following cities: Barnet, Waltham Forest, Hackney, Islington, Borehamwood, Buckhurst Hill, Waltham Cross, Harringay, Enfield Town, Elstree, Potters Bar, Woodford Green, Walthamstow, Camden Town, and Edgware.

City	Problem Type	Report Time
Barnet	Wi-fi	15 hours ago
Waltham Forest	Internet	21 hours ago
Hackney	Wi-fi	22 hours ago
Hackney	Internet	2 days ago
Hackney	Internet	3 days ago
Hackney	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Enfield, England

Latest outage, problems and issue reports in Enfield and nearby locations:

• 
  Cate McLaurin (@madebycatem) reported 11 seconds ago from Camden Town, England

  Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 6 minutes ago from Enfield, England

  @virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷

• 
  marco salamone (@marcones87) reported 10 minutes ago from Tottenham, England

  @virginmedia n22 my line is down, this issue is due for the weather?

• 
  Derrick Brown (@DerrickSWB) reported 10 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  Dionne (@dionnepat2000) reported 12 minutes ago from Walthamstow, England

  @virginmedia my WiFi is going on and off. Is there a known problem in E4 London

• 
  Guy Leech (@guyrleech) reported 20 minutes ago from Camden Town, England

  @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

• 
  Peggy Dyer (@Mrspdyer) reported 22 minutes ago from Barnet, England

  @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

• 
  Vignesh (@mistervickster) reported 25 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  Emma Churcher-Holt (@emmalouchu) reported 35 minutes ago from Camden Town, England

  @BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.

• 
  Helen Reihill (@BBLn15) reported 38 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  Sam Batty (@sam_batty) reported 38 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 40 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  Helen Pinkers (@Barchetta66) reported 48 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Mariachiara (@mariesnotcool) reported 48 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Graeme Puttock (@GraemePuttock) reported 49 minutes ago from Enfield Lock, England

  @virginmedia can you turn your hold muzak volume down I am begging you

• 
  Lusitano71 (@Lisboadolphin71) reported 50 minutes ago from Camden Town, England

  @virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!

• 
  Mira Burton (@MiraBur44156853) reported 51 minutes ago from Tottenham, England

  @virginmedia It went down about 45mins ago again and came back about 20mins later.

• 
  Have you met Harj? (@AussieHarj) reported 52 minutes ago from Walthamstow, England

  Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄

• 
  Peggy Dyer (@Mrspdyer) reported 55 minutes ago from Barnet, England

  @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

• 
  Paul Simmonds (@paulusthegrey) reported 59 minutes ago from Borehamwood, England

  @virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard (@visitandtravel) reported 5 minutes ago

  @IainSankey @virginmedia These large companies Sky etc are so used to making huge amounts from the TV/broadband services - they are living on the assumption that most people will not switch. It is greed on their part, or they just do not give a damn.

• 
  VikingRik (@RorgViking) reported 6 minutes ago

  @IainSankey @virginmedia Virgin are awful, used to work for the Megastores. Brandon's a ****

• 
  Jimmy Swanston (@jimswanstonlive) reported 7 minutes ago

  @virginmedia @EllisMartin Hoping for refund on it everyday there seems to be a problem with my broadband or tv and pay enough money each month

• 
  Margaret Miller (@Margare87468895) reported 8 minutes ago

  @gnh_Eastwall I hear this poor girl is 18! I'm doing jail for life if it was my 18 year old daughter ! I'm so ******* angry ! Why is this being swept under the carpet? RTE ? VIRGIN media? Main stream media ! ??????FFS 😡😡😡

• 
  Jai Tan (@JayTinl33) reported 14 minutes ago

  @virginmedia absolute garbage, plenty of time to fix the sports. regret renewing my contract. #virginmedia #crap

• 
  Kathy Miller (@KathyMi25429227) reported 22 minutes ago

  You say online service back at 7.08pm but on automated phone says 0.08pm....shocking @virginmedia

• 
  RyanCartier (@RyanCartiers) reported 25 minutes ago

  @virginmedia The delayed call back does not change corp. #customerservice practice or reduce long lead times plaguing @Bell - ANSWERING customer calls when called is needed. - Stopping the use of unproven AI. - Address consistent #customersupport deficiencies reported online.

• 
  JC (@Ahwellnevermind) reported 27 minutes ago

  @IainSankey @virginmedia They’ve been like it for years. Deliberately make it difficult for customers to leave. Terrible company

• 
  Andrew Birt (@MacBirt22) reported 27 minutes ago

  @virginmedia yet again let down by your company, first day of the football season, beers in the fridge, mates around and we end up listening to the game on the radio, your ability to utterly ruin people’s weekend is on another level, am I surprised NO, a complete shambles

• 
  Chris Gibbs (@ChrisGibbs9973) reported 28 minutes ago

  @virginmedia so no red button access for 4 days now , apparently your " working on a fix " as per on screen message but twice i have gone through the maze to chat someone in messages and whenever you finally get to a person they choose not to engage in the conversation. CANCEL