Virgin Media outages and service status in Enfield, England

Problems in the last 24 hours in Enfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Enfield, England

The most recent Virgin Media outage reports came from the following cities: Waltham Forest, Walthamstow, Hackney, Harringay, Barnet, Chigwell, Islington, Camden Town, Enfield Town, Elstree, Hoddesdon, Waltham Cross, Woodford Green, Cheshunt, and Borehamwood.

City	Problem Type	Report Time
Waltham Forest	Internet	11 hours ago
Waltham Forest	Internet	1 day ago
Waltham Forest	Wi-fi	1 day ago
Walthamstow	Wi-fi	2 days ago
Hackney	Wi-fi	3 days ago
Hackney	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Enfield, England

Latest outage, problems and issue reports in Enfield and nearby locations:

• 
  Ella A Cutler (@angelstorm13) reported 4 minutes ago from Welwyn Hatfield, England

  And it's down again. #virginmedia

• 
  Peggy Dyer (@Mrspdyer) reported 8 minutes ago from Barnet, England

  @virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 20 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  Helen Reihill (@BBLn15) reported 24 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Maz 💙 (@marionmurray13) reported 26 minutes ago from Enfield Lock, England

  @virginmedia This is the standard service received from you if you have a fault!

• 
  Maz 💙 (@marionmurray13) reported 27 minutes ago from Enfield Lock, England

  @virginmedia Was fixed to discuss how I put a complaint in for compensation but guess what ?? I received no call.

• 
  Patricio Simonetto (@PatricioSimone2) reported 31 minutes ago from Tottenham, England

  @virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails

• 
  Guy Leech (@guyrleech) reported 38 minutes ago from Camden Town, England

  @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 40 minutes ago from Broxbourne District, England

  @virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.

• 
  carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported 41 minutes ago from Tottenham, England

  @virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruption? #daylight_robbery

• 
  raimundo vazquez (@raimundo) reported 42 minutes ago from Tottenham, England

  Hi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service

• 
  Annie Caird 🌻 (@AnnieCaird) reported 44 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  Helen Reihill (@BBLn15) reported 46 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Mira Burton (@MiraBur44156853) reported 47 minutes ago from Tottenham, England

  @virginmedia It went down about 45mins ago again and came back about 20mins later.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 50 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  John Sanderson (@SanderjoJohn) reported 53 minutes ago from Barnet, England

  @MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.

• 
  Maz 💙 (@marionmurray13) reported 56 minutes ago from Enfield Lock, England

  @virginmedia what’s the point of paying for services from you that you frequently FAIL to provide 😡😡 How do I get my money back for days you owe me??

• 
  Peggy Dyer (@Mrspdyer) reported 56 minutes ago from Barnet, England

  @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 57 minutes ago from Broxbourne District, England

  @BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 59 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lacking Courage (@NeedMoreCourage) reported 3 minutes ago

  @virginmedia We have lost faith in your organisation's ability to listen or fix the problem! Poorly trained staff or systems seem to not help & if a scripted system then just puts you into a repetitive loop.

• 
  dEBT shredder (@andybearz) reported 4 minutes ago

  @virginmedia Ok but I’ve watched it all on firestick so might help others but not me 👍🏻

• 
  Kevin McGinley (@kevmcgin1888) reported 7 minutes ago

  @virginmedia broadband has just went down and its impossible to get speaking to someone on the phone. Live chat directed me to WhatsApp and still nothing

• 
  Fergal Hickey (@fergal_hickey) reported 7 minutes ago

  @VirginMediaIE Shocking Virgin Media Mobile. Can’t receive calls from Vodafone numbers for 6wks now. Now told it’s a widespread problem after being fobbed off for a month. Not good enough - VM should have been honest with subscribers and advised them but chose deceit instead

• 
  🚴‍♀️🚴‍♀️ Jenny 🚴‍♀️🚴‍♀️ (@jen_moxon) reported 8 minutes ago

  The crap I've heard about Virgin Media. I wouldn't go near them

• 
  tom (@tomcity1) reported 8 minutes ago

  @virginmedia No there is a problem in my area says your website 👍

• 
  Bryan Green (@BryanGr68681814) reported 10 minutes ago

  @virginmedia Morning, is there a problem in the Enfield area with the Internet?

• 
  Bingerz (@Bingerz123) reported 11 minutes ago

  @OliverGMcManus @virginmedia Go on the open reach network my man. Essentially all providers use it except virgin meaning the competition is high for retaining customers. Usually aim for a 24 hour service visit from an open reach engineer. Virgin are the worst BB provider, period.

• 
  Melina Kakoulidis (@MelinaKakoulid7) reported 13 minutes ago

  I think the @virginmedia customer services agents are like computers rather than human beings they are unable to have any conversations and comprehend on what is being said to them by a human being. They are working from a script and are unable to deviate from a script.

• 
  Lord Arse! (@Lord_Arse) reported 25 minutes ago

  @markrmifsud @virginmedia Oh, back down again since 9:30pm. Looks like we were one of the lucky ones who were able to use our services for a day. Would be nice to know what the actual issue is @virginmedia? Some people have had no service for days now in our postcode.