Virgin Media Outage Report in Enfield, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 03: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Enfield, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Dagenham, City of Westminster, Hammersmith, Paddington, Islington, Hampstead, Barnet, City of London, Hertford, Hackney, Welwyn Garden City, Newham, Northolt and Chigwell.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Dagenham |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield, England
Latest outage, problems and issue reports in Enfield and nearby locations:
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Harry Bilbao
(@harrybilbao) reported
from
City of London, England
@virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. Do far, nothing.
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Richard Gray
(@rugfoot) reported
from
Ealing, England
@virginmedia broadband in w139LS seems to be down. Known issues? Reconnection eta? Virgin broadband
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Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
@virginmedia This is unacceptable. I’ve been told by @virginmedia that the internet will be down in my area until 4 pm! How are people meant to work? #CustomerService #CustomerExperience
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Mo-Mo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia down yet again. Where's the refund for all the hours lost with no WiFi connection?
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Seetal Rihal
(@SeetalRihal) reported
from
Ilford, England
75% of my working from home stress is due to @virginmedia offering the shittest Internet service on the planet
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Vivek Srivastava
(@Vveksrivastava) reported
from
Barnet, England
@virginmedia I was promised a call today from the case manager after she would have discussed the issue with the area manager, sadly no update! Disappointed again!!!
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James Loveridge
(@JLoveRage) reported
from
Islington, England
Hey @virginmedia, the internet is down again, has been for 8 hours.
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CazkikassPhotography
(@KikassP) reported
from
London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
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Captain Morgan-Evans
(@saschlike) reported
from
London, England
Who needs a man when Virgin Media goes down on me everyday
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia Everything seems to be back but this is a reoccurring issue. Three separate times it's dropped out for over 8 hours at a time.
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natasha cowan
(@natasha_fashion) reported
from
Hackney, England
@virginmedia please may you contact me ASAP. Am having a massive problem with #virginmobile and am not getting anywhere with any of your numbers. 🤯
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Anthony Carlos
(@taunch) reported
from
Ealing, England
@mservicedeals The only features available with @virginmedia is a life of misery. Awful service
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia There are your usual garbage explanations yes. Saying no fix for hours. Not good enough
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Ryan Tring
(@RyanTring) reported
from
Walthamstow, England
@virginmedia Yet again your broadband service has failed in E17. It failed Monday lunchtime and has failed again now. Is the service held together with elastic bands? Might I suggest that the local infrastructure requires investment/upgrading? Pathetic
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia And again this morning. Honestly worst internet provider. Nothing ever works, this is awful.
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Harry Bilbao
(@harrybilbao) reported
from
Poplar, England
@virginmedia Wayyyyy over 24 hours. No reply. A router and power supply that’s overheating and customer service don’t care. This is how fires are caused #Grenfell
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. So far, nothing.
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Ryan Tring
(@RyanTring) reported
from
Walthamstow, England
@virginmedia I’m not interested. I am interested in having Virgin Broadband that doesn’t fail every day. You’ve designed your website so that it’s impossible to report a fault and there’s no-one answering the ‘phone. Pathetic. Is there a fault in E17?
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Edward Baran
(@edward_baran) reported
from
Kensington, England
Once again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Borwick
(@a_borwick) reported
Quite astounding on call 5 with @virginmedia as a new customer who hasn't even gotten internet yet to try and get the package delivered after we move in. Moving is stressful enough without spending 2 hours on the phone for no result.
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Carol-Anne Sabrina
(@CarolAnneSabrin) reported
@virginmedia I need some help with my mobile account and I cannot call at the moment so how else can I contact you?
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Jack
(@NBAJack22) reported
@virginmedia why is my speed saying 370mbps but its slow fix yo ****
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Patrick Mullarkey 🇪🇺
(@PatrickMullark9) reported
@brendanbelfast @virginmedia @VMHelpDesk Gave up on Virgin Media after 10 years or so, as service was more variable than the weather and they increased the contract price as often as they thought they could get away with it. BT since. Consistently good service and an agreed contract price
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RHR-ACEUK
(@oOAC3UKOo) reported
@virginmedia @PitLanes Sounds to me like no a utilisation issue there end mate, I had this for months and then they finally admitted it was a utilisation issue and offered me a refund of £7 per month I had the issues. It went on for 14 months. Once the hardware had been popA cab my issue disappeared
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Louise
(@Louise63544316) reported
@virginmedia trying to contact someone about changing my broadband or cancelling my bill has increased by 23pound and I have bolt which has doubled my allowance, so why can I just not decrease those? You have new customer offers at 25per month but won't allow me to do this
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RHR-ACEUK
(@oOAC3UKOo) reported
@PitLanes @virginmedia I remember the first guy I spoke to told me it was my cctv camera set up causing my speed issues ( I laughed very hard ) then he went on to say new smart tv’s cause speed issues ( I laughed even harder ) it was always between 5:30pm and 10pm for me.
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RHR-ACEUK
(@oOAC3UKOo) reported
@PitLanes @virginmedia Disappeared and all has been good since. I work along virgin media now and the big issue is getting someone with knowledge, if you get a English call centre you may be in luck if not hang up and try again. Mumbai call centres read off a script and have very little knowledge.
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Chris Whild
(@whild13) reported
@virginmedia why can’t your wifi cope with more than one device! Absolute garbage!
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Warren
(@Warren43869105) reported
@virginmedia NOTHING, NOTHING AT ALL JUST FORWARDED ME ON A FEW TIMES UNTIL I ENDED UP WITH A SALES TEAM WHO SAID THEY COULDNT HELP, FUNNY HOW THAT TRANSFER WAS STRAIGHT AFTER I ASKED TO MAKE A COMPLAINT.... NICE WAY TO KEEP THE COMPLAINT NUMBERS DOWN I GUESS......