Virgin Media Outage Report in Enfield, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Enfield, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ealing, Camden Town, Newham, Harringay, London, Islington, Tower Hamlets, Radlett, Dagenham, Bermondsey, City of Westminster, Bushey, Finchley, Paddington and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Internet | |
| Camden Town |
Internet | |
| Newham |
TV | |
| Harringay |
Wi-fi | |
| London |
Wi-fi | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield, England
Latest outage, problems and issue reports in Enfield and nearby locations:
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia Provide a more reliable service and a time machine
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Simon Bye 🎪🔶
(@UB5simon) reported
from
Ealing, England
@Kezza101064 It's the old equivalent of the wi-fi going down for ages, otherwise known as being a Virgin Media customer.
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Kate
(@whoiskatrin) reported
from
Islington, England
@aliciaverbs @virginmedia I’m similarly pissed with Sky, didn’t have internet in North London the whole day yesterday. Such a **** show
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Mbilla Arts
(@Mbilla_Arts) reported
from
Walthamstow, England
@virginmedia There was a fault- already checked. Need to know why this keeps happening - paying £63 a month for a service that hardly ever works!
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Anthony Payne
(@Anthony_Lonres) reported
from
Kensington, England
@virginmedia Your online status reports no faults but as I said in the thread, I have called your support centre at least 10 times & they confirm there is a fault which has been the case since the 2nd of March. I am assured, every time I call, that it will be fixed within 7 days. It never is
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Peter
(@medicman2011) reported
from
Loughton, England
@virginmedia Of course I'm a customer. It's you renewals call centre that ring twice a day.
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Alicia Carney
(@aliciaverbs) reported
from
Walthamstow, England
@virginmedia Looping this conversation back into noisy, bottomless support channels and forums isn't gonna cut it. I am fed up from wasting my time waiting on hold for 45-90 minutes only to be told "we've already told you engineers are coming, bye." This is infuriating.
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia you have less than 20 minutes it get the service back up and running or it’s contract cancel time #LineOfDuty
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Anthony Payne
(@Anthony_Lonres) reported
from
Kensington, England
To all my friends who recommended @virginmedia please don’t contact me again. They are without doubt the worst company I have had the misfortune of being a customer to. If you’re considering them. Don’t.
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@LDesesperes @virginmedia Customer service is terrible, no point in making a complaint as they say they'll contact you to discuss but never bother. As soon as an alternative option comes to our address we are leaving
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Yao Song Ng
(@notquiteYao) reported
from
Islington, England
I love @virginmedia ‘s new initiative to get customers to reduce screen time and experience world. As a customer you will be connected to Virgin Media wireless whenever available and have absolutely no data at all.
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia Considering I’ve experienced multiple internet and TV issues over the last few weeks (whilst trying to work from home) it would be appreciated to see some compensation on next months bill
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Anand Baria
(@anands_) reported
from
Brentford, England
@virginmedia The service resumed after about and hour. Thanks
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Alicia Carney
(@aliciaverbs) reported
from
Walthamstow, England
@virginmedia There's always engineering work. It resolves a drop in the bucket when there are reported outages every. Single. Day. Not being hyperbolic. We were told we need to call and document every issue. So we do. Every day the automated message says engineers are coming. It's a joke.
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P_R£NZÉL
(@PactzLdn) reported
from
Walthamstow, England
@virginmedia outage🙃, they best reimburse my data as im trying to finish it till this issue is resolved 🤔
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DEREK BURGESS
(@derekcburgess) reported
from
Walthamstow, England
******* typical. Self isolating & my @virginmedia Internet & TV have gone down due to some issue in the area. Had just started working my way through season 8 of #SilentWitness.
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Torbaf
(@JunaidJuned86) reported
from
Harrow Weald, England
@virginmedia I purchased a 1 day WiFi pass to use on the underground. It doesn’t seem to work and when I phone customer service they don’t know how it operates. Can you help me with this or refund me my money? #virginemediawifipass #tfl #freewifi
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia are you actually kidding?? Service down for #LineofDutyFinale (and not going to be fixed until the 5th May)
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Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@virginmedia Is there a broadband internet problem in the W5 1JG area. We have been having problems since yesterday (7th May). Working from home is being disrupted as well remote school learning for imminent A-level assessment
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Alicia Carney
(@aliciaverbs) reported
from
Walthamstow, England
@virginmedia Yeah, there are outages. Every single day. I can't remember a day WITHOUT an outage. The only reliable part of my wifi is that my colleagues expect it to be painful talking with me. It's embarrassing. Contract ends in October. You're gonna charge me £250 to leave. I've tried.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vicki O'Connell
(@VickiO_C) reported
@virginmedia The actual customer is not on Twitter. Her mum is @BateWilliams so if she DMs you the customer details can you contact her? As you can see on the screen shot she had plenty on her plate at the moment to be starting a Twitter account just to get a reply
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Astute Consumer
(@AstuteConsumer) reported
@virginmedia OK, I 1) reset the router; 2) changed the password; and 3) deleted and re-installed the app. The app has now detected the hub; hopefully that will resolve the connectivity issues. Thank you!!
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Elle ♡
(@j4ymcguiness) reported
@virginmedia She ******* transferred me to the Virgin mobile number that the scammers have used! And of course they answered the phone as ******* o2! ******* I cba
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𝙇𝙚𝙢𝙢𝙮 𝘽𝙖𝙧𝙣𝙚𝙩𝙩 🎮🕹️🚀
(@LemmyBarnett) reported
from
Horley, England
@virginmedia I now have another broadband supplier. You make it too hard to cancel. A 30 minute phone call, just to be told to ring back in FIVE DAYS time because "the system is down".
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lynne copperthwaite
(@01Lmc) reported
@virginmedia My internet is not working properly and hasn’t been for a while. Also my phone line doesn’t work and hasn’t done since I moved in October 2020. Despite trying to highlight the issues nothing has been done. I hope you will be able to sort it.
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Huh?
(@JoeWayHalen) reported
@virginmedia Still no response from complaint team. Still without home number despite choosing the option to retain at order. C-0401221762
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Sas
(@seraph1701) reported
@RagnarokTangler @virginmedia And oo we've repaired stuff. **** off. it crept up to £70 a couple of years back, unoticed,so we had to call them and it went down to £40, and look we're back here again. Done with it now.
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Andy Richards
(@andy_richards1) reported
@virginmedia Yes, WiFi. They said there’s a signal fault for the entire postal area. We were told it would be rectified back in December, it didn’t happen. From 7am to 7.45am this morning, my WiFi dropped out 4 times ! I’m trying to work from home.
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Sam Deakin
(@samscapers) reported
@Snaptophobic @R1100GSBlueNose @virginmedia Never had one since I moved out of my parents 12 years ago, thing of the past! Lots more providers offering internet-only these days. Ironically, Virgin was the only one available in my area when I signed up.
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Aaron Cornish 🏳️🌈
(@aaroncornish) reported
@virginmedia There has been problems with it nearly everyday for weeks. Asked for text updates, never got them, ask for bill credit, never heard back. It is affecting all of my neighbours too. How do we find out more information. Awful service