Virgin Media

Virgin Media Outage Report in East Ham, Greater London, England

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The latest reports from users having issues in East Ham come from postal codes E6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in East Ham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in East Ham, Greater London, England 08/26/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near East Ham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hackney, London, Waltham Forest, Ilford, Croydon, Dagenham, Barking, Harringay, Southwark, Islington, City of Westminster, Paddington, Newham and Romford.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomHackney Wi-fi
United KingdomLondon Total Blackout
United KingdomWaltham Forest Internet
United KingdomIlford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

  • PauloDisco Paulo (@PauloDisco) reported from Stratford, England

    @LeeMason5 @SkyUK @SkySports Changed to @virginmedia last week mate. Sky don’t give a shit. Not that I was allowed to watch the football anyway you understand, I just pay less for stuff I’m not allowed to watch 👌

  • letsbhavinu H-Town (@letsbhavinu) reported from Camden Town, England

    @virginmedia Thanks, I'll call the customer care team on a moment, everything seems fine so I'm going to cancel the engineer

  • letsbhavinu H-Town (@letsbhavinu) reported from Hackney, England

    @virginmedia customer relations are TERRIBLE I mean what are you teaching these people. Leaving their service rite now

  • hhukradio Adam Moore (@hhukradio) reported from Walthamstow, England

    @virginmedia your checker says there are no issues but your network is saturated. When will you fix your network. @ofcom

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    @carolewilliams @virginmedia My experience was truly dreadful. Friends say the same. Just a very deaf, very arrogant company. Never again

  • RogerSavill_ Roger Savill (@RogerSavill_) reported from Sutton at Hone, England

    Virgin once again fail to listen. Phone line stopped working again problem is always Junction box outside but they make me stay home for them Again!! #virginmediocrity #virginmedia #appallingcustomerservice

  • minfrin Graham Leggett (@minfrin) reported from Poplar, England

    @ShappiKhorsandi @virginmedia Because some salesman said “let our computers do customer service for you”, got paid their commission, and vanished into thin air.

  • letsbhavinu H-Town (@letsbhavinu) reported from Hackney, England

    @virginmedia Yes it seems to be back. Still had such a bad experience with your customer relations. My contract is up and I scheduled to leave because of it

  • bburey Bill Burey (@bburey) reported from Sutton at Hone, England

    @virginmedia disgusting service you wait in all day for an installation to be told it’s been cancelled when you call and the Philippines call centre you speak too cannot help at all - day lost of work virgin don’t care. Then told now have to wait until the 17th April.

  • arhomberg Andrew Rhomberg (@arhomberg) reported from Lambeth, England

    Well @virginmedia is a real pain in the arse, third time I’ve cought them trespassing and doing damage; they claim to have a statutory right over any private land of a non-customer when they clearly don’t #Cowboys

  • GerryCity Gerry (@GerryCity) reported from East Ham, England

    @virginmedia It's sorted Virgin should have a button on their desktop to cancel contracts because the process was so stressful I will never recommended virgin media to anyone.

  • CiaranMcNulty Ciaran McNulty (@CiaranMcNulty) reported from Wandsworth, England

    The guy from @virginmedia fixed my network and I’m getting the >100Mbit I pay for. I’d forgotten what good internet was like!

  • JonBenjamin19 (((Jon Benjamin))) (@JonBenjamin19) reported from Wandsworth, England

    I’ve had nothing but excellent service from @virginmedia for months.

  • pussinpjs1 linda holmes (@pussinpjs1) reported from City of London, England

    @virginmedia Sorry I fell asleep so didn't reply. If I do forgotten password it comes up not working right now when I press proceed

  • daveybuoy Davey L (@daveybuoy) reported from Hackney, England

    @virginmedia your customer service team ARE dreadful 😡🤯

  • ange1pie Anne (@ange1pie) reported from Camden Town, England

    @virginmedia Thanks - apparently there is a problem in the area.

  • moneill moneill (@moneill) reported from Camden Town, England

    @virginmedia there is a huge and growing internet OUTAGE affecting London. Your site lists nothing and your tech support say it will last at least until April 15. This is unacceptable. #virginmedia #london #fail

  • K9Reggie Reggie The Dachshund (@K9Reggie) reported from Waltham Abbey, England

    The Master has been trying to get @virginmedia since February, but @virginmedia can’t get there act together, never mind all that super bolt stuff. Guess we’ll have to crawl back to @bt_uk

  • Marshall5Sharon baffled bint .. (@Marshall5Sharon) reported from Kensington, England

    Oh great... virgin media is down... again

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginmedia USELESS tech support!!! Avoid Virgin Media at all cost. Service drops off and disconnects. Automated test from Virgin day something wrong, call Indian and they say no nothing wrong we have no idea what we do

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Bilkat Kate Keay (@Bilkat) reported

    @virginmedia Each time I call I’m told my delay of installation refund, installation fee plus connection fee will be credited back to my account within 4 days. This has not happened even after 4 calls?! Now no wifi since Thurs, been told my service is slow but should work, engineer on Tues.

  • dpjohnston10 Darren Johnston (@dpjohnston10) reported

    @virginmedia Me again. Turns out your awful, deceitful company has done it again. Told me to resolve this issue I should speak to my bank to get my money back. Bank says that’s not possible. Please can I have a number so I can speak to an actual person. Not acceptable at all.

  • gary_semark Gary Semark (@gary_semark) reported

    @virginmedia I cannot believe that our hard drive has failed giving us the green screen of death and get told by customer services the first appointment for an engineer visit is Friday, that’s a shocking service not having any TV for 5 days!!

  • ArianeSherine Ariane Sherine (@ArianeSherine) reported

    @virginmedia I actually don't know, sorry - I just know I'm still paying for it and am on contract so can't leave without paying a massive disconnection charge (£273 approx, I seem to recall). The new buyers of my previous address have installed Plusnet so they're not using my service.

  • laurabazile Laura Bazile (@laurabazile) reported

    @virginmedia @virginmedia replied and sent details accordingly. And internet is down again in my area. When this will end as in when will I get the service I’m paying for AND real #customerservice #fail

  • mohsonhussain Mohson Hussain (@mohsonhussain) reported

    @virginmedia I guess it's a no. I've been told the IT issue with Netflix has been logged.

  • OftCr Maria Hampson (@OftCr) reported

    @virginmedia all these issues were having with the Internet and was sent a text Fri saying all was fixed!! Now it's saying 20th Oct b4 being fixed !!!! Do we fwt money off this months payment due to not having full use?

  • djdraper11 David Draper (@djdraper11) reported

    @virginmedia Yes but not specific to the issues im having

  • steveandcamera Steve Hayes (@steveandcamera) reported

    @virginmedia Tried that, sent me a text with a link to do some checks once again, If that doesn't work I can now wait again for 24 hours before doing anything further??????

  • HolyCrusader96 ☩ The Slavik Crusader ☩ (@HolyCrusader96) reported

    @virginmedia No I haven't, as it was rather obvious that there was a problem, but as of right now, it seems to be acting fine. I'll respond again and check if it does happen again