Virgin Media Outage Report in East Ham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Ham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (22%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near East Ham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, Hammersmith, City of London, London, Barnet, Camden Town, City of Westminster, Newham, Enfield Town, Bromley, Southwark, Waltham Forest, Paddington and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Ilford |
Internet | |
| Hackney |
Wi-fi | |
| Hammersmith |
Internet | |
| City of London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Hey @virginmedia down again, does @Ofcom monitor these continuous service failures. #virginmediadown
-
•
(@_240797) reported
from
Bromley, England
@virginmedia you guys are absolutely appalling, i would like to cancel my contract please.
-
Anne
(@ange1pie) reported
from
Camden Town, England
So we had 2 days with no internet problems, but hello Monday morning and back to square one #virginmedia #virginmediadown @virginmedia 🤬
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Ola @virginmedia down again #virginmediadown
-
Vinod Mahtani
(@1stcallosteos) reported
from
Enfield Lock, England
@virginmedia Thank you. I didn’t know this service even existed. I will try them now.
-
LM2010_20
(@20Lm2010) reported
from
Croydon, England
@virginmedia I am now on day 2 of waiting for your complaints department to contact me. This service provider should be avoided. #getwhatyoupayfor #deadservice #poorcustomerservice
-
Elizabeth Wakeling
(@lizwakeling1) reported
from
Croydon, England
@virginmedia Help - would appreciate a call from one of your team as the TiVo box you sent isn't working. We now have 2 new boxes that aren't working. We have had noTV now for over a week.
-
lee townsend
(@allcarpentry4u) reported
from
Potters Bar, England
Hey @skytv send me some info I’ve been with @virginmedia for 10 years pay by dd there service is crap can’t get into my store library to watch a box set I bought again whats worse it happens all the time I’m leaving
-
Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
@vmbusinesshelp @vmbusiness By ‘protecting network’ you mean protecting profit margins let’s be honest here. Thankfully we are being released from the contract and moving to a more reasonable provider that supports customers through the pandemic and not makes them inaccessible.
-
New Directions 🇬🇧🇱🇨
(@NewDirections7) reported
from
Ilford, England
@virginmedia I’d like to change my virgin media package can I get some assistance ASAP please. It’s awful that as a customer you can’t get help right now!!!!
-
Faux pas queen
(@bookless) reported
from
Enfield Lock, England
@virginmedia Hi I need to urgently speak with someone. My service has been changed and I am getting charged more than promised I was going to pay without me agreeing to this. Need someone to contact me ASAP please
-
Faux pas queen
(@bookless) reported
from
Enfield Lock, England
@riddmj @virginmedia Unreal that with the technology they have they have not set up a customer chat service and kept some of their call center people working from home. I can’t speak with anyone to ask why are they charging me more without my consent.
-
Jack Wiltshire
(@OfficialJW14) reported
from
Eltham, England
@virginmedia internet going down 5/6 times a day, calls and live chat completely shut down so there is 0 customer service options. I get you have to keep people safe but ******* people can operate a live chat from their house... actually guess thet can't if they have your Wifi...
-
Ryan Cheetham
(@rcheetham97) reported
from
Ilford, England
@virginmedia your wifi service has been terrible over the weekend and is dropping every 10 mins. i’ve tried phoning but was left on hold for an hour and then hung up on, and have had no reply from chat. i’m working from home so need the connection. have tried guides online..
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
FFS @virginmedia your broadband goes down faster than a ******! (Rugby or the other type) If I called everytime there was a failure I would never be off the ffffing phone!
-
🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
So so so crap @virginmedia every single month at least once we lose connection as does whole street. Every time we got thru the same shenanigans and you never fix it. And you never refund money.
-
Krish K Bikini
(@krishkataria) reported
from
Wandsworth, England
@virginmedia I have called, used the text messaage service, tried your forum and tried sending you messages here but NO RESPONSE. You have disconnected my internet for NO REASON! Please advise!!!
-
Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
@virginmedia again you are down
-
FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia I’m a new customer and originally broadband was supposed to be installed today, but has moved to 13/4 with no warning!! As 13/4 is also a bank holiday I don’t know what is going on! Have tried calling and live chat and no answers🙁🙄 please help
-
Krish K Bikini
(@krishkataria) reported
from
Wandsworth, England
@virginmedia Hi. You have disconnected my internet for no reason. I have tried to call, text message, fault finding etc. There is no response, only a phone line that hangs up. Please help me get my internet back so I can work!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Em J Hamilton
(@EmmaOrca1971) reported
@GaryDWatkins @virginmedia I’ll check that out. Their service is getting worse and more expensive by the day.
-
Urban Crust Sourdough Pizza 💙
(@Urban_Crust) reported
@virginmedia My wife was on a forum last night and was trying to make a complaint but again that was crashing. Could be our WiFi? Why will you not send an engineer?
-
Oli Horne
(@olihorne) reported
@virginmedia down in Plymouth PL4. can you advise when it will be fixed? @virginmedia #virginmedia #virginmediadown
-
Lee
(@ljk1892) reported
@virginmedia 12.30 which is not good at all for me as a homeworker. See other Twitter posts. An issue across other UK areas.
-
DWUK
(@UKfriendlyguy) reported
@virginmedia is there a problem in the Exeter area. No TV signal?
-
Jezinhio
(@JeremyW00426121) reported
@virginmedia No point waiting hours on a phone line to 'the team' as we all know the service and service page (the irony) are broken. Please report clearly the areas affected (save peoples time researching) and give idea of resolution time frame.
-
Eve Hazelton
(@EveHazelton) reported
@virginmedia having issues in TQ12 area. Your website service check page also not working. Can you advise if this is an issue your end and how long you imagine there being an issue.
-
Stephen Frost
(@Frosty2003Sf) reported
@virginmedia Currently have no Internet, and I can't check my area status because your website is broken. Makes it really difficult to work from home. Any updates on what's going on would be great.
-
Howard Taylor
(@HowardTaylorUK) reported
@virginmedia broadband down for last hour. The run test on app or online doesn’t work. Phone number posted is automated only and reports no faults for my area.
-
lisa burley 💙
(@10Burleylisa) reported
@Aswill8 @virginmedia @FMBsChannel Yep same here bloody rude