Virgin Media Outage Report in East Ham, Greater London, England
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The latest reports from users having issues in East Ham come from postal codes E6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Ham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near East Ham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Enfield Town, London, Islington, Streatham, Croydon, Newham, Hackney, Southwark, Belsize Park, Longfield, Hampstead, Tower Hamlets, Wood Green, Lewisham and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Enfield Town |
Internet | |
| Enfield Town |
Total Blackout | |
| Enfield Town |
Total Blackout | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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Anike
(@Pumpkin25) reported
from
Bexleyheath, England
@virginmedia @eta1874 Mine is down too and I’m working. Tv and internet just stopped!
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
after 6 mths @virginmedia have found the fault causing my router going offline. i have suffered countless calls, 4 engineers, often 5 times a day outage and customer service suggest i just end the contract. my request for 1 month discount is unreasonable apparently. #valued
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Ness Townsend
(@NessTownsend) reported
from
Bromley, England
@virginmedia no response - thanks for your great customer service. Our broadband has been haphazard since getting the higher speed and no help despite phone call after phone call. 😡😡😡😡
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
Atrocious service yet again from @virginmedia what’s wrong with you? You claim there’s nothing wrong yet your internet fails to work all afternoon in SW London. Refund please.
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia any idea when the upgrade (that you didnt pre warn sbout) in the da15 area will be completed please? Your automated message said 16.00 but still no service. I've lost half a days work!
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CultMediaCollective
(@CultMediaLtd) reported
from
Eltham, England
@virginmedia Been promised somebody would call me back about a complaint for three weeks now. Nobody has, and it's a 1hr 30min wait on hold to talk to anyone at your end. Internet is terrible, engineers were a joke and you're still charging us full price...
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André Camacho
(@afcamachos) reported
from
Camden Town, England
@virginmedia absolutely unacceptable what has been happening for the past 4 days in the North West London area. In times where so many people DEPEND on having a decent broadband to work from home, your service has been appalling. Customer service non existent it seems as well...
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J
(@Jay_Hul) reported
from
Crayford, England
@virginmedia I have to say I’m completely done with your service. I have 6 months left, but I’ve had to purchase a BT package in order to WFH. The constant up/down of your network since lockdown has become a joke and I just want rid. #virginmediadown
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@Blonde_Nutter @Clarkey_44 Virgin media for me. Would have sky q but internet with them here is awful!
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Anike
(@Pumpkin25) reported
from
Bexleyheath, England
@virginmedia still waiting for the internet to return in Sidcup! Do you know what the problem is and how long it’s likely to take to resolve as I am working from home and currently cannot do any work?!
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Amolsingh
(@rajputamol) reported
from
Ilford, England
@virginmedia It's still down. It's been 2 days. Are the engineers working on this or not? Unbelievable! #virginmediadown
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Anne Hogarth
(@hogartha) reported
from
Loughton, England
@virginmedia Pretty poor. We will contact you with the full details. The current speed is 31Mbps!
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Jack "interrobang" Bremer‽
(@jackbremer) reported
from
Wandsworth, England
Spoke to fantastic @virginmedia tech support agent today, Michal in Cardiff, all sorted, then account management dept gave me a super deal.
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Ness Townsend
(@NessTownsend) reported
from
Bromley, England
@virginmedia trying to get hold of your call centre but it says you’re shut. Our internet is down which has major implications for my work and foster kids’ homework. What’s going on??? #fuming
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J Murdoch-Smith
(@ItaloMurdoch) reported
from
Camden Town, England
@virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
@virginmedia Intermittent but at worst was up to 5 times daily
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CultMediaCollective
(@CultMediaLtd) reported
from
Eltham, England
@virginmedia Yep, time has long passed. So what now? Another two hours on the phone to talk to you? Look down your timeline at all your replies. Anyone over there think there might be a problem?
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David Clark
(@davidclark1966) reported
from
Sutton at Hone, England
@VirginRed Hi there, it seems as though my 250 points for being a verified Virgin Media customer hasn’t been applied, could you help me?
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Boston Celtics
(@BostonCelticsFC) reported
from
Walthamstow, England
@virginmedia need home phone support please! Been on hold 1 hour 20 mins. The Home phone for some reason is not making outgoing calls and when it does, it comes up as a mobile number which I'm assuming is on the sim card from the burnside terminal. Need help please
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Robert Tointon
(@roberttointon) reported
from
Romford, England
@virginmedia I can understand the need for maintenance work to improve your service but why do it during the day when the majority of us are still working from home? At least do it late evening or early morning when no one is using it!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Deepakjr10
(@deepak_junior) reported
@virginmedia internet is down again. ://
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Viecha
(@V1echa) reported
@virginhelp @virginmedia so tonight nothing, no gaming, work stuff for me, just chill, i feel sad for them who has all movies and series and music online. still getting broadband and losing it. they still fixing issues. i might think that #o2 ******* everything up same like with #giffgaff #virginmedia
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Oracle
(@Oracle_Theory) reported
@virginmedia Another disconnect. What was that, like a week and a half? Honestly, I'm just all out of patience for this. Sorry, but I just can't pretend to be nice or content or polite when your service is this frustrating. It ***** with my social life, it ***** with my job. Fix it.
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CJ
(@CJ60349366) reported
@virginmedia I am sick to death of your terrible laggy connections every single bloody day!!!! I’m in a contract that will last 18 months ! For what !? Utter crap connection sort it out! You owe this to your customers!!!! Deal with this asap don’t feed me bullshit reply’s
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Gemma Jarrett
(@gemmajarrett) reported
@virginmedia Hi when I run the service checker it just says there are faults in my area that are being fixed. It's happening now and won't be fixed till 4pm & started 11pm last night - this is now happening all the time. How can there be that many faults all the time? There never used to be.
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Shmuel 🏴
(@Shmuelzers) reported
@virginmedia sort your **** wifi out
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Trey Bastian
(@Treybastian) reported
@mahtabnejad @virginmedia I've had no issues with them until this temporary house move return. It's been a disaster since starting it!
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Marty Jackson
(@martyajackson) reported
@oh_just_because @virginmedia At this point, it’s obvious that @virginmedia just lie about the works carried out. They don’t care as long as you’re still paying. It’s never fixed properly and there are consistently problems. Worst internet provider ever. We’re not alone, take a read of their Google reviews…
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whitebear
(@whitebearYT_) reported
It appears @virginmedia internet is down yet again. Not really a surprise at this point is it. Hope it's fixed in the morning, or there will be problems.
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Gaz Newsham
(@gnewsham1) reported
24hrs no tv/no Wi-Fi @virginmedia the missus might get her wish of watching #HouseOfDragon no a happy customer