Virgin Media Outage Report in East Ham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in East Ham come from postal codes E6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Ham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near East Ham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Bermondsey, Tower Hamlets, Upminster, Hackney, Bromley, Poplar, Croydon, Leyton, Finchley, Enfield Town, Ilford, Woolwich, Dagenham and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Bermondsey |
Internet | |
| Tower Hamlets |
Internet | |
| Upminster |
Internet | |
| Hackney |
Internet | |
| Bromley |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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Alistair
(@shplendid) reported
from
Merton, England
@virginmedia Just gone off again. Truly terrible reliability. I can’t spend so much time ringing you up, checking status, rebooting and replacing routers. Merton is going to be one of he first places in the UK for FTTP. It’s going to be great to have a reliable broadband.
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Stuart & Sarah
(@the_tickners) reported
from
Bromley, England
@virginmedia ridiculous disgusting service, had problems all week, had engineer booked between 4-7pm today, been waiting 3hrs and nothing. Called virgin and India told me there is an outage in area and therefore have cancelled engineer but not told anyone! No reports on web 🤬
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Thiago Saraiva
(@THSARAIVA) reported
from
Camden Town, England
@vmbusiness @virginmedia outage in your services again. I'm trying to break my record of 3 consecutive days without problems. No lucky
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Kuda Madzikanda
(@KudaLudaLegend1) reported
from
Poplar, England
@virginmedia Yes still no service and hardly slept with overnight repairs by Virgin
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Rose Cooney
(@rosecherished) reported
from
Bromley, England
Are ITV and Channel 4 down @virginmedia @ITV @Channel4 as screen went blank during @BGT 🤔😐😧
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Rupa Grahame
(@RupaG) reported
from
Merton, England
@virginmedia Yes it looks like there is a problem in the area. Frustrating. Thanks.
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Malcolm Saunders
(@Malcy7) reported
from
Crayford, England
@virginmedia My picture better be ok for tomorrow night, been awful all week on the bt sport channel!!!
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia internet gone down IG2 area again, no signal being received, and no one answering phone for help in India 🇮🇳 , please re-boot servers, thanks
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Lynn Davis
(@Davisinlaw) reported
from
Theydon Bois, England
What’s going on with Virgin Media tv, all gone down @Virgin
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Allie Anderson
(@funsizeAllie) reported
from
Enfield Lock, England
@virginmedia down AGAIN
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Alistair
(@shplendid) reported
from
Merton, England
I have had the most useless IT support from any company in all of the years I’ve been doing tech. @virginmedia wow. I finally got my connection back after several outages but because it’s now back for now, you won’t elevate the issue. Time to go...
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Jane Tippett
(@Janietip) reported
from
Camberwell, England
@virginmedia called customer number constantly engaged then goes dead. Sent a text message at 1200 still no response. Please explain as no service.
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Kristine Julika
(@thekjulika) reported
from
Barnet, England
The site says no known issues and the light is yellowish white as when normal. #virginmedia #virgininternet
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cristina abriani
(@CHICcaFSR) reported
from
Wandsworth, England
@virginmedia goes down at least once a month 🤯 #wasteofmoney @ITV #itv #down
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
@helenhayes_ @virginmedia Had @virginmedia broadband. Internet worked OK, telephone line never worked. Didn't renew.
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Clark Kent
(@ecoSuperMan) reported
from
Tottenham, England
Don’t you just hate it when you #virginmedia @virginmedia broadband goes down half way through a training seminar you have paid for. Like they care!!
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Phil Stone
(@stillphone) reported
from
Kensington, England
If @virginmedia in @British_Airways T5 FirstClass Lounge is as good as it gets then I’ll never be a @virginmedia customer because it’s utter crap!
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Laura Beck
(@LauraBeck123) reported
from
Hackney, England
@SorchaMacKenzie @YodelOnline @virginmedia I had the exactly the same thing with Yodel and Virgin. Appalling customer service.
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Laura Mata Lobelle
(@LauraLobelle) reported
from
Islington, England
@virginmedia We tried and it didn't work. I don't think is a problem of our hub but in the zone. Last week happened as well and they sent an engineer to fix it but it looks like it wasn't fixed properly
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Andy Stock
(@andystock22) reported
from
City of London, England
@DeltaDude_com @virginmedia @wrjmatthews @primevideouk It's a poor fight that is no where near PPV standard. Same with the next Tyson Fury fight. At least BT Sport have a very good UK fight on BT Sport 1 before.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Hound Of Cluan
(@CluanThe) reported
Anyone else having problems trying to get @virginmedia to answer their phone, they only want to answer when its a new customer sale. Plus putting up the price by £3.50 when everyone is out of work or on Furlong. Absolute joke.
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Dave B
(@Dobby1511977) reported
@virginmedia agent just told me there will be a fee for ending contract early to rejoin on an account held since cable and wireless in the 90’s! 50 mins and counting so far on hold listening to bad music to speak to retentions team
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Chris Wilson
(@cmwilson81) reported
@virginmedia how do I contact you to report a fault with my broadband? Your phone service doesn’t work and it won’t let me run diagnostics on the website and crashed when I booked an appointment
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The Korova Milkbar
(@FishInky) reported
@virginmedia And now to top it all have been contacted by a fraudulent Virgin account on twitter saying they will resolve the problem. While simultaneously asking for card details. Their response was quicker than yours at least so there is that.
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Roger Cohen
(@rogcohen) reported
@virginmedia I cancelled the engineer - didn’t want to risk it. Naturally the broadband went down again today. Currently out for 90 min. At one stage the service checker page said there was a problem in the area, but not now. Same for the phone num it was suggested I ring in an earlier tweet.
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Mr Teeny
(@Tory_slugs) reported
@virginmedia Been trying to get in contact to fix a faulty TV box, disconnected the setup that your engineers installed because the WiFi service has been awful since startup, put it back together and now the TV box is not switching on. Can't get in contact with customer service.
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John Donovan
(@JohnDon58086814) reported
@virginmedia I found a functioning Complaint form and have instructed disconnection via that. I'm waiting for confirmation. Thanks
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ポール リード
(@paulrreed) reported
@virginmedia Perhaps reduce prices for existing customers rather than providing new customer discounts! I’ve had to change my contract with you to my name, from my partners and I’m stuck paying higher prices for another 18 months!
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Is it over yet?
(@Markbdlon) reported
So no Internet or landlines only TV from @virginmedia yet their service tracker says all is well apart from the TV??. Tried to ring them and they have an automated voice saying maybe I should ring later as they are busy so goodbye!?! Awesome service, not.
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Jem
(@jemjabella) reported
@Psychobel @virginmedia Don't have any problems with Zen, and they were excellent when we had problems with the line when we first moved into this house.