Virgin Media Outage Report in East Ham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Ham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near East Ham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hampstead, Orpington, City of London, Enfield Town, Harringay, Greater London, Camden Town, Croydon, City of Westminster, Barnet, Islington, Southwark and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Internet | |
| Hackney |
Wi-fi | |
| Hampstead |
Internet | |
| Orpington |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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Chris
(@chrispylang) reported
from
Hackney, England
@virginmedia hi hope you can help me as i can not find what inneed to ask you on you contact options. I already have virgin media tv and broadband installed in my house but i want to change the position of the connection points or add a room please get back to me
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia Well I am not being patient and will be taking my custom elsewhere. This is your issue outside of my house and I am not getting the service I am paying for so will look elsewhere for someone who can provide a proper service!
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia I know the status of the service.
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Harvy Santos
(@harvy_santos) reported
from
Islington, England
@virginmedia Have gone through all these processes and still no resolution. None of your agents are listening. I’m just gonna go. I can’t believe this is how you treat your customer of 5years...
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia We’ve had no broadband for more than a week, there won’t be any for at least another week. The whole street is down, the whole street is looking at leaving.
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@virginmedia It happens to everyone on virgin in the block we should all get compensation if we didn’t pay our bill you’d soon cut us off yet you ain’t supplying the service we are paying for
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia thinks it's ok to have a 4 day "outage" in this day and age! 4 days with NO Wi-Fi, TV or phone line! Awful service.
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william benstock
(@will6310) reported
from
East Ham, England
@virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@SkySportsBoxing y is the fight not working on virgin media
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
The first thing I have to do when I come home is time WiFi off on my phone cos @virginmedia is soooooo bad.
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ابراهيم | Ibrahim
(@ibz_s_b) reported
from
Ilford, England
@virginmedia My Virgin Mobile Internet 4G not been working for 2-3 days now. Please help!
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@virginmedia hi need help y is the sky box office not working
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Trathens
(@Trathen_T) reported
from
Crayford, England
@virginmedia beyond the worst company I have ever dealt with lies wrong bills every time you think dealt with another mistake and can don’t deal with someone in uk on hold for hours !!! Just want to leave this terrible company vip customer means nothing
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@sgt_rebels @StokeAssassinX @virginmedia @TalkTalk Yes mate the WiFi speed is even worse @virginmedia are just shit they use shit components in the hubs to make you laugh I’m only 5 miles from the network centre in Croydon 😂😂
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia your service is awful! I've had NO TV, Wi-Fi or phone line for two days! You have an automated message that says the engineer is on site in the DA16 region resolving the issue for the last 2 days! I'm disappointed, you are not reliable enough and charge me a fortune!
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia my internet and TV are down and seems like a supply or hub problem. Just called your call centre for help and I appreciate they have a script to follow but no help whatsoever. Earliest they could offer an engineer was tomorrow evening when we are not in!
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Kill on The Hill
(@lighthuggers) reported
from
Barnet, England
@virginmedia After an hour and ten minutes. Utter rubbish. Very pleased I did not take your service and went with @BTGroup
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not orthodox SalafI Muslim
(@ArsenalNexus) reported
from
Tottenham, England
@virginmedia hi why my internet has been down since 2 pm can you please advise
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Jane Hirst
(@JaneLHirst) reported
from
Barnet, England
To say I'm #frustrated with @virginmedia is an understatement. No TV, no service and no sign of it being fixed. More than 4 months and added expense for dodgy decisions. Grrrrr
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
So @virginmedia have refused to get an engineer to me today to fix their problem outside my house, which has cut out my internet and TV services. I have not got many followers but if anyone can retweet this example of disgraceful service I would be grateful.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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upi
(@upi009) reported
@virginmedia why I am not getting hub4? My hub is having issue. Tried contacting several times but no luck.
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Jøn
(@jondyer) reported
@virginmedia It's been going on for about a month. I've been assured that there isn't a local issue but all neighbours with Virgin Media are unhappy with their connectivity. Unfortunately, we don't have fibre. Otherwise, we would all leave en masse.
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t_witterer
(@t_witterer) reported
@arqiva @MozyandPickle Why did you not offer any help prior to now? We were without TV from 10th August for over 2 months and with only very poor @virginmedia wifi we were not able to stream anything.
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Amy
(@AmyWooders) reported
@virginmedia Hello, we've been having problems all day with our broadband - can you help us please? We have been told over the phone by customer service this morning it would be fixed by 1pm but now we are being told that there are planned works (1/2)
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Jøn
(@jondyer) reported
@virginmedia It's been going on for about a month. I've been assured that there isn't a local issue but all neighbours with Virgin Media are unhappy with their connectivity. Unfortunately, we don't have fibre. Otherwise, we would all leave en masse.
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annette
(@annettevclancy) reported
@virginmedia My mobile 07912750748. I must have an engineer tomorrow or I need to cancel my service and get an alternative provider. However the engineer needs to come after 1 pm
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SUFCClarkson⚔️
(@SUFCClarkson) reported
@virginmedia Missed the entire game. I’m away so unable to confirm if this issue still stands.
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Jo Johnson
(@JoJohnson180) reported
@virginmedia I can't use a lot of my apps at the moment. When I try and check the status I get a message saying "ooops something's broken". What's going on please?
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louise
(@louise99143371) reported
@virginmedia how long is the Internet going to be down my daughter has an important assignment to get done and we need the Internet for her birthday tomorrow or the day will be ruined
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Ben Foss
(@ben_foss) reported
@SimonShawUK @virginmedia Just cancel it. Literally scrap it. I had over 6 months of failed appointments and wildly inaccurate billing. Just cancel it.