Virgin Media Outage Report in East Ham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in East Ham come from postal codes E6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Ham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near East Ham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Holborn, Poplar, Lewisham, Enfield Town, Croydon, Mitcham, Hampstead, Southwark, Bermondsey, City of Westminster, Tower Hamlets, Camden Town and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Tower Hamlets |
Internet | |
| London |
Total Blackout | |
| Hackney |
Phone | |
| Holborn |
Total Blackout | |
| Poplar |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
-
jordan lockey
(@LockeyJordan) reported
from
Sutton at Hone, England
@virginmedia Your customer service is the worst I have seen
-
Catt Hurman
(@catt_hurman) reported
from
Bromley, England
@virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.
-
LES ⚒
(@PL13Les) reported
from
Sutton at Hone, England
What is going on with the horrific intermittent WIFI connection in SM5 for the past week. Website says there is a problem BUT have to wait til Friday for an engineer. Abysmal performance @virginmedia
-
Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
@virginmedia Stop calling me then hanging up. That’s rude.
-
jordan lockey
(@LockeyJordan) reported
from
Sutton at Hone, England
@virginmedia I am not paying the bill until you fix your ****** internet plus your trying to scam us by raising our bill to £225 even though it's supposed to be £130 and we have never missed a payment
-
Vincenzo Rampulla
(@vmrampulla) reported
from
Poplar, England
@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
-
Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.
-
🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia Why is it taking so long for an engineer to genuinely fix the issue?
-
Katie Haisman
(@Katie3boys) reported
from
Eltham, England
@virginmedia shocking service with the internet
-
🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia The internet is not working
-
Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
-
Z
(@PrivArsenalFtbl) reported
from
Tottenham, England
I give up with @virginmedia, I just renewed my contract as well **** you pieces of shits
-
Keef Gibbs
(@Keefidentity) reported
from
Merton, England
@virginmedia Your service is pathetic. Been on “hold” since 10am this morning. Awful! I’m cancelling my account.
-
🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia It’s been terrible since early June. Yes I have tried wired and wireless. There was an issue in the area that was ‘fixed’ a few days ago but nothing has changed. 4 people have come to the house and ‘fixed’ the issue. No change. I have work to do.
-
Matrim Red Hand
(@tripodmatt) reported
from
Islington, England
@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
-
Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
-
🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia Intermittent and then completely down. Maybe a day or two ago, multiple times over the course of this issue
-
Catt Hurman
(@catt_hurman) reported
from
Bromley, England
@virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?
-
Mr. Whizz
(@wysiwyg100) reported
from
Lambeth, England
@virginmedia as usual I’m afraid your comedic bad wifi has translated into a comedy of errors for me to cancel my contract.. pls can someone get in touch
-
Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
So @virginmedia wifi down in SW18 2 for the third time this week. Don’t ask me to check your status dashboard, this happens EVERY week. It’s a constant, systemic issue, please get an engineer to come out & look at local box. Paying £130/month for terrible service, fuming 🤮😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Avril Leary
(@avrilleary) reported
@virginmedia Yes I have reported and have been told to expect a response to my complaint within TWENTY EIGHT days! Somethings very wrong here!
-
WiffleWaffle
(@THX1138_2014) reported
@virginmedia Sorry but you shouldn't have to be told by your own customers that you have a problem before you realise something is very wrong. Your system "monitoring" failed badly. Plus, trying to find a "service status" for mobile network on your website is night impossible.
-
John Norley🍊
(@JNorley) reported
@virginmedia no service (broadband) at all since 4pm?? Phone waiting time over an hour? Unable to use the website without broadband?? How on earth does a customer contact you? Expect a cancelled DD and a parcel containing your equipment left in the street. Absolute crap.
-
Nik; Kita
(@NinjaNik14) reported
My wifi has been terrible today. It’s really not every week I gotta complain @virginmedia
-
Sam M
(@Sam_McK_88) reported
@officialTonioE @virginmedia Wow don't you sound delightful. Talk to them like **** then deserve to get treated the same way. Assume you've got a business connection anyway if it's that important, in which case you're tweeting the wrong handle. If not they owe you nothing.
-
Lyndon NA (Darth Autocrat)
(@darth_na) reported
@SamPenno_MUFC @ryan_murton @virginmedia That's terrible!
-
Graham Gold 🏴 #StayHomeStaySafe
(@cirrius_tech) reported
@Pits666 @virginmedia Cable Modem. Meant to be 630Mb down, 41Mb up
-
Phil Cripps
(@phil_cripps) reported
@virginmedia how many times do I get promised a call back by a manager before my problem is resolved nothing but lies is that how you train your staff customer service stinks at virgin media so many people are upset with their service
-
Charlotte Rowley
(@C_JRowley) reported
@wendsgh @virginmedia Oh Wendy that’s awful they’re getting to that point. Customer service has been non-existent just being passed around. Being without internet at the moment is really difficult, they just want it finished! Such a shame as the speeds are meant to be great! Hope you’re okay lovely.
-
Sam M
(@Sam_McK_88) reported
@officialTonioE @virginmedia Wow don't you sound delightful. Talk to them like **** then deserve to get treated the same way. Assume you've got a business connection anyway if it's that important. If not they owe you nothing.