Virgin Media

Virgin Media Outage Report in Upminster, Greater London, England

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The latest reports from users having issues in Upminster come from postal codes RM14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Upminster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Upminster, Greater London, England 03/18/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Upminster, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ilford, London, Leyton, Upminster, Walthamstow, Lewisham, Basildon, Rochester, Bexleyheath, Newham, Poplar, Chingford, East Ham, Dagenham and Barking.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlford TV
United KingdomLondon Wi-fi
United KingdomLeyton Internet
United KingdomLondon Internet
United KingdomUpminster E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Upminster, England

Latest outage, problems and issue reports in Upminster and nearby locations:

  • Malcy7 Malcolm Saunders (@Malcy7) reported from Crayford, England

    @valplantpot @virginmedia Screw them then, their service is AWFUL!!! There are plenty of other companies out there.

  • nerrad1964 Darren Tobin (@nerrad1964) reported from Crayford, England

    @virginmedia contacted Virgin customer services on 22nd October to terminate broadband contract( 1 month notice). I was assured I would receive an email to confirm termination-nothing received. Heard this happens a lot and then Virgin challenge-pls sort.

  • andycairns Andy Cairns (@andycairns) reported from Romford, England

    @virginmedia No issues. Ran the test and it didn’t find anything either. Still no internet. Wired and WiFi devices.

  • traceylambert69 Tracey Lambert (@traceylambert69) reported from Romford, England

    @virginmedia Yes there is a fault and it seems your telephone person could not tell us this.....disgusting service.

  • anna0898 Anna Bellwood (@anna0898) reported from Sutton at Hone, England

    @virginmedia There is an issue in my area. Expected time for the issue to be resolved is four hours away 🙄

  • OfficialMrMac TxDxE (@OfficialMrMac) reported from Romford, England

    Yo @virginmedia your shegnet has returned and everything is down. Broadband is becoming a big problem. Sort it out. I have important documents to submit to MD’s. Thanks. #virgin #broadband

  • alansbrown alan brown (@alansbrown) reported from Sutton at Hone, England

    @virginmedia It's the router signal is not strong and stable enough as have had several engineers here and they have said the same so lots of money for poor service :-(

  • sculptorini Steven Hunter (@sculptorini) reported from Eltham, England

    Sick of @virginmedia Internet dropping out all this weekend. I'm paying a lot of money for this service.

  • anna0898 Anna Bellwood (@anna0898) reported from Sutton at Hone, England

    @virginmedia WiFi down all day twice this month! What is going on! This girl needs to work 🤓

  • 20S0mething Scare-a Sparrow 🎃 (@20S0mething) reported from Eltham, England

    @virginmedia 0800 052 1251. Multiple calls a day since I left - and you already blocked my service switch once before and tried to Bill me next month even though my service has already ended today. I'm not happy.

  • kathrynahedrick Kathryn Hedrick (@kathrynahedrick) reported from Ilford, England

    @virginmedia Thank you, it made a difference however it has still been cutting out at times. I had checked the service status and there were no known issues reported however I wanted to double check with you.

  • kathrynahedrick Kathryn Hedrick (@kathrynahedrick) reported from Ilford, England

    @virginmedia No sorry, it's not possible. As I said it's fine now, but I just wanted to check if there were any issues that hadn't been listed on the service status page. I wfh so if there is something known I wanted to make my employer aware that connection might drop intermittently.

  • sacha_coward Sacha Coward (@sacha_coward) reported from Walthamstow, England

    @moogal Also... real talk. IPhone... Virgin Media doesn’t love you, he never will. He just can’t connect with you. You know this. You really need to quit him.

  • awmackenzie Andrew Mackenzie (@awmackenzie) reported from Bromley, England

    So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.

  • 360homesecurity 360 home security (@360homesecurity) reported from Stratford, England

    @virginmedia hi can you tell me is there a actual software update occurring in the East Ham area maybe outram Road East Ham London E6 as I've been getting my green signal flashlight flashing for the last 2 days

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia broadband gone done again, absolute rubbish service, sky come and get me please

  • 360homesecurity 360 home security (@360homesecurity) reported from Stratford, England

    @virginmedia Good evening would you be kind to tell me if there's a software update occurring on your hub router number three in the area of East Ham London E6 1JP outram Road as I have been getting a green signal light flashing for the last 2-days

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Not really when I don’t even get the reply from you team I’ve been waiting for for a week. How about concentrating on the service you’re MEANT to be supplying. You can’t service the customers yiuve got let alone any new ones!!! Fuckwits!

  • iamBazSR3rs PORSCHE GT3,Juno Man,Jap Crap,Car Lover, Golfer (@iamBazSR3rs) reported from Runwell, England

    @virginmedia We are TOO BUSY to take your call,maybe ill be TOO BUSY to pay the BILL,absolutely useless pathetic service 😡

  • ssb316 Ssb316 (@ssb316) reported from London, England

    What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • justmevincent Vincent. (@justmevincent) reported

    @virginmedia I've done the test your equipment states it is fine. I had this b4 with VM years ago and a engineer came out and found I to be VM. Now to be fair I pay for this. So my self help is done. Do you have a number I can call or I just find it. Thanks

  • uk_husky_pup pup-uk (@uk_husky_pup) reported

    @virginmedia the complaints team have NOT actually addressed the main complaint and just given me a roundabout answer. Also apparently they tried to call me this afternoon but I have had no missed calls and I have good VM signal

  • g30rgiakh georgia💫 (@g30rgiakh) reported

    Really rude of the virgin media minimum spending cap being £5. B

  • idrewdoughnut Andrew Molodoi (@idrewdoughnut) reported

    @virginmedia The service status page shows no fault although there are 2 ongoing faults, but I’m not getting into why it says no known fault when there are known faults, since it’s a dead end discussion. All I want to do is to be able to report my loss of service

  • sarah_favourite sarah (@sarah_favourite) reported

    @virginmedia Hi all sorted, you have a new customer 🤓but my current provider says I should tell you to take over the line. (Whatever that means)

  • adamskiheaton Adam Heaton (@adamskiheaton) reported

    @virginmedia Brilliant, so 2 hours on talking over text messages to be sent the same website you sent me earlier. Can a human being actually speak to me and actually help me!? Is this too difficult to ask in 2021!?

  • 73paulr Paul Reynolds (@73paulr) reported

    @virginmedia Then I’m afraid you are not much help to me. But I’m quite used to this kinda service now from Virgin media. Thank you for attempting to help.

  • lfbcee Lauren (@lfbcee) reported

    @virginmedia No it isn’t. It’s a work mobile. You shouldn’t even have a note of this number - it’s a local authority issued mobile and it’s never been used to contact virgin media. Do you have a complaints email I can use to have my number removed?

  • Matthew_Yau Matthew Yau (@Matthew_Yau) reported

    @virginmedia Hi, no, frankly they didn't understand why anyone would pay £99 for a plastic cover...are you suggesting we wait until rain causes fire damage before you do something about it?

  • idrewdoughnut Andrew Molodoi (@idrewdoughnut) reported

    @virginmedia How would the service status page confirm the total loss of service if I have no option to report it??