Virgin Media

Virgin Media Outage Report in Upminster, Greater London, England

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The latest reports from users having issues in Upminster come from postal codes RM14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Upminster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Upminster, Greater London, England 10/18/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Upminster, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Newham, Gravesend, Romford, Chingford, Poplar, Ilford, Upminster, Waltham Cross, Dartford, Barking, Brentwood, Bexleyheath and Basildon.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomDagenham Internet
United KingdomLondon Total Blackout
United KingdomDagenham Internet
United KingdomNewham Internet
United KingdomDagenham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Upminster, England

Latest outage, problems and issue reports in Upminster and nearby locations:

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia broadband down - can't even sign in to my account to check status etc

  • sofiaalice95 Sofia (@sofiaalice95) reported from Poplar, England

    @virginmedia I’m aware your network is currently down nationwide - do you know approximately when you expect your WiFi to be back up & running today?

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia I've switch it off and on a few times yesterday and today but still not working. Wire connections all ok.

  • djbhammer7 djbhammer (@djbhammer7) reported from Crayford, England

    @virginmedia Another fraud call today to my virgin landline, third one this week. No. that rung was 01202 684483. Claim to be calling from your technical team about slow broadband speeds. Please can you investigate as don’t understand why I am getting these calls of a sudden.

  • CivEngSue Sue Threader (@CivEngSue) reported from Crayford, England

    Come on @virginmedia We can’t work without a broadband connection and can’t even watch TV instead because that’s not working either. A problem all day that we were promised would be fixed by 4pm (DA7)

  • Glibkid Just This Guy (@Glibkid) reported from Loughton, England

    @virginmedia your service breaks down one day a week. That is the main reason why you’re shite.

  • jamesrfyoung James Young (@jamesrfyoung) reported from Wickford, England

    @virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice

  • suob71 Su O'brien (@suob71) reported from Bexleyheath, England

    @VIRGINMEDIA NO TV NO BROAD BAND NO ANSWER ON THE PHONE USUAL EXCELLENT SERVICE NOT

  • ken_smart Ken Smart (@ken_smart) reported from Bromley, England

    @virginmedia hi vm I’m having problems tracking the status of a recent tv upgrade order can you help?

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    @virginmedia worst internet provider going

  • barfolo1979 Bartosz Zakrzewski (@barfolo1979) reported from Walthamstow, England

    @virginmedia Brodband at E15 2BT is still down. 3rd day now.

  • mattb112 ← Matt (@mattb112) reported from Poplar, England

    @iamdanbrooks You were commenting on your broadband but did not @ virgin media in so they won’t get the complaint

  • roxburghshire ifmcl (@roxburghshire) reported from London, England

    @virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!

  • ToughRecoil ToughRecoil (@ToughRecoil) reported from Poplar, England

    @chriscb @virginmedia R u from E2? Because mines down too

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia I have an engineer booked to look at a separate cable problem on Friday. Can this appointment be brought asap so they can fix the WiFi connection at the same time please?

  • macbvth 🎃 Spooky, Scary Skele-Sam 👻 (@macbvth) reported from Walthamstow, England

    @virginmedia hi, I'm moving house & I need to change the time of my installation on Friday, but I can't get through to your call centre to request this change & there is no option to do this in my Virgin Media account. Please help!!

  • Ann_MadDogLady Ann Cooper (@Ann_MadDogLady) reported from Bromley, England

    @virginmedia Back to normal for now. Apparently there was a network issue. Why it takes you so long to discover that beats me. There must be some sort of alert system surely? And if not, why not? Thanks

  • HerRoyalDykness Part of the Rebel Alliance and a Traitor (@HerRoyalDykness) reported from Romford, England

    @virginmedia all services down AGAIN the quality of service from Virgin lately has been shocking multiple outages of tv/broadband. Not entirely sure what I'm paying for when I can't use it.

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia So, I've booked an engineer for this but it doesn't make sense to have 2 appointments on different days to sort out 2 issues. Any chance engineer can be told to fix both problems on the same day?

  • vicki_stitcher Vicki Wheatley ⁷ (@vicki_stitcher) reported from Crayford, England

    @virginmedia please can you sort out the ongoing issue with broadband (no internet). We have not had internet for 3 days! How are people supposed to work from home???!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • missbear1973 Claire Mcqueen (@missbear1973) reported

    @virginmedia This went on for nearly 4hrs yesterday!!!! Absolutely ridiculous - one single person asked me half a dozen times why I wanted to cancel the service. I have all the messages to send to the national papers and your independent reviewing body! It would need to be nearer 3pm

  • smit316 Steve Austin 316 (@smit316) reported

    @virginmedia FYI the last web chat was a waste of time as I got jo help whatsoever please advise ASAP

  • shaunadennett09 Shauna (@shaunadennett09) reported

    @virginmedia No! Your service is just rubbish

  • ilona29 ilona kaminska (@ilona29) reported

    @virginmedia Also I supposed to receive an email yesterday from the outcome of my complaint from last night but never happened. To even think that I have to call again and explain to another random person making me feel sick to my stomach.

  • Anna89066169 Anna (@Anna89066169) reported

    @VirginMediaIE Most of my house is a WiFi Blackspot I have to keep getting up,interrupting my online work,when I try to call Virgin Media Tecnical help,its 30min to 1 hr wait time to speak Yet Virgin Media have no wait time at all,when it comes to paying bills

  • lauren78x Lauren (@lauren78x) reported

    @virginmedia SORT OUT YOUR **** on off on off on off for the past 2 days

  • communitycoltd Jacqueline O'Meara (@communitycoltd) reported

    @virginmedia please can I speak to a human being about my failing broadband connection- I have been sent on a time wasting exercise downloading apps and connecting with robots who can’t help me

  • JamesMc50748778 James Mccarthy (@JamesMc50748778) reported

    @celticpadraig @greenparty_ie @virginmedia The outcome of the next general election is a minority Sinn Fein government . If as expected Fianna Fáil and Fine Gael lose more seats both parties are going into opposition . It will be a unstable government however Mary Lue and her mouths deserve one spin of how to govern .

  • Londolozi15 Londolozi (@Londolozi15) reported

    @virginmedia your system we’ve just had installed by your engineers does not work. We cannot get help from you on phone or on-line. It’s hopeless. We have no internet. PLEASE HELP 🙏

  • karinelleno Karin O (@karinelleno) reported

    @virginmedia How do I get to talk to someone. The help guides on the page aren't for what I need help for.