Virgin Media Outage Report in Upminster, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Upminster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (42%)
-
TV (28%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Upminster, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Barking, Ilford, London, Brentwood, Newham, Romford, Chingford, Dagenham, Waltham Cross, Bexleyheath, Basildon, Woodford Green, Rochester, Poplar and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Barking |
Internet | |
| Ilford |
Internet | |
| London |
||
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Upminster, England
Latest outage, problems and issue reports in Upminster and nearby locations:
-
Paul Wingfield
(@Paul_Wingfield) reported
from
Sutton at Hone, England
@virginmedia Just rcvd text to say investigating network problem instead, so you've postponed visit. Your netwrk is great when working, but you really need to sort out Cust Srvc because it causes very damaging press on closed group social media. You need to "Think Customer's Perspective"!
-
Sam Miles
(@SamMiles87) reported
from
Walthamstow, England
@virginmedia Hi john, no there isn’t. All status pages and troubleshooter told me it was my devices at fault not the network, yet your colleague told me on phone it was an ‘area issue’ (unclear where) and would not say more other than 5-7day interruption. Can you DM me for my phone number?
-
𝐚𝐥𝐞𝐱 𝐫𝐡𝐲𝐬-𝐭𝐚𝐲𝐥𝐨𝐫
(@alexrhystaylor) reported
from
Poplar, England
we’ve had, in your words @virginmedia an “local issues” in E1 for over a week. strangled uploads (0.02mbps) and patchy downloads + intermittent connection. please fix critical infrastructure asap and also... a refund. ta xxx.
-
Elaine Leggatt
(@elaine_leggatt) reported
from
Crayford, England
@virginmedia Moving house. Used the chat stream give all my details then no one answers when moved on. Get on the phone to he told ring back . Ring later then get cut off twice after long wait. I hope you will not charge me more for the service I am trying to sort 😡😡
-
Sam Miles
(@SamMiles87) reported
from
Walthamstow, England
@virginmedia my WiFi isn’t working but there are no network issues in my area and no problems detected. I’ve rebooted, reset, re-attempted connection but nothing. When I call 0345 454 1111 no answer. Please help!
-
Paul Wingfield
(@Paul_Wingfield) reported
from
Sutton at Hone, England
@virginmedia It came back as per Virgin's text then the Broadband fell over again Sat pm. Then became intermittent. Seems to be ok at the moment. Loads of problems since Christmas but no refunds. Its not good!
-
𝐚𝐥𝐞𝐱 𝐫𝐡𝐲𝐬-𝐭𝐚𝐲𝐥𝐨𝐫
(@alexrhystaylor) reported
from
Poplar, England
we’ve had, in your words @virginmedia “local issues” in E1 for over a week. strangled uploads (0.02mbps) and patchy downloads + intermittent connection. please fix critical infrastructure asap and also... a refund. ta xxx.
-
Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia Yes and I am doing it again now. No network issue has been found
-
Simon Young
(@YoungSimon43) reported
from
Walthamstow, England
@virginmedia this is torture. Second day trying to get through to someone about landline fault. Hold music is excruciatingly annoying.... 25 mins so far today, no answer. Yesterday I could only handle 35 mins. I don’t want to listen daily to this awful music loop with no results
-
Simpsdj 😷
(@Simpsdj) reported
from
Walthamstow, England
@yourolly @virginmedia You can cease paying as if you don’t have service they’re in breach of contract.
-
Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia I have checked and there are no faults. I am still having issues over a week later and this is totally unacceptable! Two children trying to take part of zoom lessons which they keep dipping in and out of as the connection just keeps dropping! Unable to get through to you on 150
-
Phil
(@Phil_precious1) reported
from
Eltham, England
@virginmedia When I eventually got someone to deal with the issue was after waiting on the line over an hour, I was told someone will contact me within 24hrs. I’m still waiting since last week Thursday.
-
Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia So what can be done to improve the technical issues we are having? Could it be our equipment?
-
Paul Wingfield
(@Paul_Wingfield) reported
from
Sutton at Hone, England
@virginmedia No. That's the earliest they can come. But, the real problem isn't the router. The network's been flakey since Christmas, (couldn't watch your UHD channels) & worse this last week until today when it all completely fell over.
-
Caz 💙
(@e17caz) reported
from
Walthamstow, England
@virginmedia my internet has gone down every day this week (and again now, as I’m about to start remote teaching). I’ve checked and the website says there are no problems in our area but something isn’t right and I can’t carry on like this....please help ASAP #e17
-
Caz 💙
(@e17caz) reported
from
Walthamstow, England
@virginmedia having real problems with internet dropping out this weekend - how can I get it checked ASAP please? Working from home....! Thank you.
-
Phil
(@Phil_precious1) reported
from
Eltham, England
@virginmedia All this have been discussed and no there are no known issues in the area. Since the date the tv box was installed. We were told it will take 48hrs for the landline to start working but it never did. I tried calling so many times but only customer service for sales picks.
-
Charmaine Rhule
(@Charms64) reported
from
Sutton at Hone, England
@virginmedia Last 24hrs no Internet connection Carshalton Beeches/Sutton household- poor reason given why did it happier my question
-
Danny Campbell
(@dancmpbll1) reported
from
Eltham, England
Virgin media are so bad!
-
Dujon
(@DHGains) reported
from
Loughton, England
@virginmedia Can you please advise how I can get in contact with the relevant team to sort out my constantly very very poor Internet connection. Its been practically useless since August, getting worse since Jan '21 and is now making it impossible for me to be in virtual meetings
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
EUK Hzrdie
(@74Hzrdie) reported
@zChigz @virginmedia ******* **** little ***** I hate them
-
Dr.Crypto.Tony.PhD
(@Block101coin) reported
@keithTalent8 @LozzaFox @virginmedia You have none or you bought to late but either way you are poor. Goodbye I'm busy making my fortune BIGGER 👍
-
zach close
(@Zachclose2000) reported
@virginmedia No it going down every day
-
Beware
(@Goazon3) reported
@virginmedia you guys are a piss poor excuse of many providers. I really can’t believe you get away with it all tbh. Surely must be false advertisement or something. Cause it’s never once done what it says. And I’ve never once been impressed with your wifi.
-
Sharon
(@MaddzDiva) reported
@virginmedia Hi having serious issues with my internet and no home phone line for nearly a week, trying to contact customer services but no answer just automated line
-
Jill
(@witherjay) reported
@omitbdf @LozzaFox @virginmedia I think like everyone else he expects the service he pays for. I know I would.
-
Peter Charles
(@omitbdf) reported
@witherjay @LozzaFox @virginmedia No problem with that.
-
Bee 🍀💚 !!
(@celticghirl_bee) reported
@virginmedia Left me without WiFi all day long. When working from home and trying my best to make a living for myself is honestly disgusting. Customer care is hopeless. Today is not the first I've had issues. But this one is by far the biggest joke. The fact I still have no WiFi
-
Kim
(@BirthdayBobotie) reported
@virginmedia Your customer service is absolutely shocking - another two and half hours on the phone and cut off again without our issue being resolved - what are we supposed to do?
-
Kath Law
(@KathLaw5) reported
@LozzaFox @virginmedia You poor guys. Maybe another media provider?