Virgin Media outages and service status in Stifford, England

Problems in the last 24 hours in Stifford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stifford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stifford, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Dartford, Romford, Basildon, Gillingham, Chatham, Rochester, Dagenham, Bexley, Grays, Wickford, Brentwood, Orpington, Bexleyheath, and South Benfleet.

City	Problem Type	Report Time
Ilford	Internet	2 hours ago
Dartford	Internet	12 hours ago
Romford	Internet	15 hours ago
Ilford	Internet	2 days ago
Ilford	Internet	2 days ago
Basildon	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stifford, England

Latest outage, problems and issue reports in Stifford and nearby locations:

• 
  Carol Dover (@CarolB29041964) reported 2 minutes ago from Stifford, England

  Just how **** are Virgin Media...my email was down for two evenings and probably the days as well earlier in the week, and now it's down again. Virgin Media i need to access my emails....this level of service is unacceptable. I'm paying for this crap service! @virginmedia

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 3 minutes ago from Romford, England

  @virginmedia I contacted customer services for an update on my iPhone 14 Pro Max. I was informed by your Twitter account I wouldn’t need to send my current phone back until I receive my new one. I was then informed by the gentleman on the phone my new phone won’t be sent until I send this

• 
  Andrew Colman (@scuttyoftheyard) reported 3 minutes ago from Ilford, England

  @virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 3 minutes ago from Sutton at Hone, England

  @MayorofLondon Shame they provide the most terrible customer service and treat you like they've got you by the short and curlies! Pay £400 a year for a service, custome service agents are like robots and stuff you for days when it doesn't work with no alternative offered! @virginmedia

• 
  Bernie Biggs (@Biggsy58) reported 6 minutes ago from Bexleyheath, England

  @virginmedia putting their tariffs up by 17.3% from 1st April - that’s 3.9% over the Retail Price Index Inflation of 13.4%…people getting nowhere near this sort of increase in their pay packets…hang your heads in shame especially in a cost of living crisis.

• 
  Katie Fowler (@SpiritAngels5) reported 10 minutes ago from Stapleford Abbotts, England

  @virginmedia how come when you want to cancel your subscription, after 2 days calling you, no reply, yet if I want to join virgin you answer within 2 rings. Now in a WhatsApp chat, since 3pm and still nobody has replied, but been passed from pillar to post! #frustrating

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 14 minutes ago from Sutton at Hone, England

  @virginmedia There is a blockage, that I know - I have had no service since November. I was told it would not be sorted before March 6th. I had been promised 3 call backs from different people in the Exec Department - none have followed up.

• 
  Davidp (@Davidp1103) reported 27 minutes ago from Snodland, England

  @virginmedia @LeePartridge16 A particularly poor explanation. What you really mea n is that you only offer attractive prices to grab new customers but have little regard for customer loyalty. That's why I left @virginmedia too

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 30 minutes ago from Romford, England

  So @virginmedia want £288 to cancel a contract I've had since 2018. Can I get through to anyone to speak about it? NO!!

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 34 minutes ago from Sutton at Hone, England

  @virginmedia 8/ have to pay if it came down to a third party router intimating that the fault was mine. No appointment till Thursday! I tried to explain that I care for an elderly lady and he wouldn't let me speak and kept interrupting me which was incredibly rude. I advised him to let me

• 
  charlie and Blossom (@LaurenLFlower) reported 37 minutes ago from Romford, England

  @virginmedia Hi I have an issue with my current plan? It says I’ve cancelled my O2 benefits but I never received the sim nor did I cancel.

• 
  Robert Smith (@RobertSSmith66) reported 37 minutes ago from Sutton at Hone, England

  Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !

• 
  Sharon Hills 💗 (@Gertie58) reported 40 minutes ago from Dartford, England

  @virginmedia All of our WiFi appliances stopped working at the exact same time. The WiFi keeps trying to connect but just whirls and whirls. No issues with our appliances

• 
  grizzly_gooner (@GoonerGrizzly) reported 44 minutes ago from Thundersley, England

  @virginmedia I have spoken to your CS team about raising a complaint and have been told that the complaints procedure is for existing customers. As I am yet to go live, I am not considered a customer and therefore have no where to go.

• 
  Richard Noble (@Richard09499442) reported 50 minutes ago from South Ockendon, England

  @virginmedia im trying to sign in to my virgin account says i need to verify username in email i click verify & it says I've already verified username and so the circle of misery begins again, please help & dont say phone virgin as i cant get through or cant understand Filipino!

• 
  Katie Williams (@katie_2521) reported 50 minutes ago from Wickford, England

  @virginmedia I had already look at this page previously. And when we have issues there is no indication on what it could be, I. E the *********** light is in as if its connected

• 
  Deli (@DelDelovely) reported 51 minutes ago from Eltham, England

  So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 53 minutes ago from Romford, England

  Currently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 55 minutes ago from Romford, England

  @virginmedia My phone is now over two weeks late, which isn’t an issue, I understand waiting for one to become available to send but to suggest I send this phone back and go without a phone until one eventually gets sent to me is just ridiculous. I’m not gonna pay my bills with no phone…

• 
  Andrew Colman (@scuttyoftheyard) reported 57 minutes ago from Ilford, England

  @virginmedia Been trying since 10.00 am and the priority app is still down.....interesting use of the word 'priority '....

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eric Byrne (@EricByrne35) reported 2 minutes ago

  @virginmedia broadband down about two or three hours now in Clondalkin, that's a day off my bill now for the inconvenience, surely?

• 
  Caroline (@finn33) reported 3 minutes ago

  @virginmedia I’ve done the trouble shooting steps. You’ve checked that I’ve paid my bills. Hence the comment about the engineer. I don’t need to give you any other details.

• 
  Ruth Whalley (@Leftdoubleclick) reported 3 minutes ago

  @virginmedia Hi VM, We need some help. My iron tripped out our board. Everything as back to normal apart from our internet, to and landline. You said you could send an engineer at 6pm tonight. My husband has just had surgery and we need our connection. We also need a new hub.

• 
  Alex DM || ⭐ || (@Xoman08) reported 4 minutes ago

  @PitRucker99 @Starlink The UK is not that bad. Spain is much worse. People pay €49 / month for internet. The problem in the UK is lack of "physical options" but it is getting better: 1. Virgin Media (cable) 2. BT - Telephone lines - ADSL - Fiber optic 3. Three - 5G modem 4. Starlink

• 
  Tom (@tommoyiddo) reported 5 minutes ago

  @JKloppsKop @PolitlcsUK Virgin Media isnt a subscription service. Its a telecommunications service. You get 14 days from when you sign up to their services by phone or online already.

• 
  paul d (@pauldewolfe) reported 5 minutes ago

  @virginmedia I’m now speaking to your web team, who have found a better offer that your renewal team couldn’t. It’s too late now, though, as I want to cancel.

• 
  Savannah (@justicenowxxx) reported 10 minutes ago

  O2 @O2Help @VirginMedia This complaint has involved 25+ written exchanges, contradictory information, refusal to provide a senior review, and now a complete service failure abroad. I need O2 to fix roaming immediately, refund any charges, and review goodwill compensation properly

• 
  aeri♡ (@aerikittie) reported 11 minutes ago

  @thevoteuk i remember what an absolute ******* nightmare virgin media was years back, they made it so bloody hard but once i was free i was like absolutely never again what the hell

• 
  Calvin Smith (@calv_smith) reported 14 minutes ago

  Hi @virginmedia please could you provide an update and investigate why I have been waiting for over two months since the original engineer visit for the picture quality fault on my tv service to be rectified?

• 
  Caroline (@finn33) reported 15 minutes ago

  @virginmedia Why do you want a private message. For what. Just get it sorted. Location is EN3. Private message only hides the info from other users that may be complaining about your shoddy service. I pay enough for this ‘service’ get it fixed.