Virgin Media Outage Report in Stifford, Borough of Thurrock, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stifford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stifford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Stifford, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Chigwell, Welling, Chatham, Charlton, Coldblow, Gravesend, Gillingham, Dagenham, Basildon, Grays, Eltham, Upminster and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Ilford |
TV | |
| London |
TV | |
| Chigwell |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stifford, England
Latest outage, problems and issue reports in Stifford and nearby locations:
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Anna Bellwood
(@anna0898) reported
from
Sutton at Hone, England
@virginmedia There is an issue in my area. Expected time for the issue to be resolved is four hours away 🙄
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Christopher Tulloch
(@VillianComplex) reported
from
East Ham, England
I thought BT were bad but damn @virginmedia is seriously awful.
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Malcolm Saunders
(@Malcy7) reported
from
Crayford, England
@valplantpot @virginmedia Screw them then, their service is AWFUL!!! There are plenty of other companies out there.
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Lori Haley Fox
(@lorihaleyfox) reported
from
London, England
@virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!
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Anna Bellwood
(@anna0898) reported
from
Sutton at Hone, England
@virginmedia WiFi down all day twice this month! What is going on! This girl needs to work 🤓
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
So we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia broadband gone done again, absolute rubbish service, sky come and get me please
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Scare-a Sparrow 🎃
(@20S0mething) reported
from
Eltham, England
@virginmedia 0800 052 1251. Multiple calls a day since I left - and you already blocked my service switch once before and tried to Bill me next month even though my service has already ended today. I'm not happy.
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Steven Hunter
(@sculptorini) reported
from
Eltham, England
Sick of @virginmedia Internet dropping out all this weekend. I'm paying a lot of money for this service.
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Thomas Chawner
(@thomasc68) reported
from
Romford, England
@virginmedia can’t believe the way u treat new customers your service and customer support are shocking
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia It's the router signal is not strong and stable enough as have had several engineers here and they have said the same so lots of money for poor service :-(
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Andy Cairns
(@andycairns) reported
from
Romford, England
@virginmedia No issues. Ran the test and it didn’t find anything either. Still no internet. Wired and WiFi devices.
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AJB Consultancy Group Ltd
(@ajb_ltd) reported
from
Sutton at Hone, England
@virginmedia No difference. From the amount of complaints I have read on the same issue I think you know what the problem is with the new box.
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steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia @richardbranson @skytv_ Much appreciated for that email address, I will be firing off a email tomorrow. I'll give some home truths about her poor management
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Tracey Lambert
(@traceylambert69) reported
from
Romford, England
@virginmedia Yes there is a fault and it seems your telephone person could not tell us this.....disgusting service.
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Darren Tobin
(@nerrad1964) reported
from
Crayford, England
@virginmedia contacted Virgin customer services on 22nd October to terminate broadband contract( 1 month notice). I was assured I would receive an email to confirm termination-nothing received. Heard this happens a lot and then Virgin challenge-pls sort.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Not really when I don’t even get the reply from you team I’ve been waiting for for a week. How about concentrating on the service you’re MEANT to be supplying. You can’t service the customers yiuve got let alone any new ones!!! Fuckwits!
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matt
(@selman1979) reported
from
Thundersley, England
@bingosbadingos @virginmedia @Ofcom They will play the game mate - you report them. Virgin will send a letter 2months backdated in 4 months wanting a response to allegation , minewhile oftcom close it as out of time .. literally virgin cost me a fortune damaging drive / lost work - promised refund never did
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Although your Aim is not to deliver a shockingly bad customer experience it’s what your customer services team are only capable of delivering... repeatedly... can you put in a request to get me a call back or give me a postal address as this may be quicker to put In a request.
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TxDxE
(@OfficialMrMac) reported
from
Romford, England
Yo @virginmedia your shegnet has returned and everything is down. Broadband is becoming a big problem. Sort it out. I have important documents to submit to MD’s. Thanks. #virgin #broadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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clare
(@clare_lfc) reported
@virginmedia your WhatsApp chat is a joke! Been on it since 5pm yesterday and issue still not resolved! Your advisor offered a package which I agreed to only to be told it’s wrong so I can’t have it even tho it’s there in black and white on the messages!
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Gillian Lynch
(@LynchGill) reported
@virginmedia My internet has been down now for over 24 hours 😫 When I rang it said there was a problem in our area that was now fixed, but ours isn’t fixed
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Otis B Driftwood
(@OtisBDriftwoo17) reported
@virginmedia No reply on WhatsApp or the phone. Awful holding music on the latter.
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Kesavan Veerasingam
(@kesavan260380) reported
@virginmedia poor service 😥😥
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michael hamon
(@michaelhamon5) reported
@virginmedia Hi, could you please help. I started signing up for broadband and used the wrong address. I’ve now got pre contract documents for a different address and don’t know how to change it. I phoned you’re helpline but he couldn’t help. Is the pre contract binding?
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Andy Nelson
(@gunmens) reported
@virginmedia Called that number and they cant help cos i dont have an account cos I cant get broadband installed into the property which is all I want to do. Got given a number of 08000 525 738 to call to find out why it was rejected to get possible reasons not the actual reasons. FFS
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Ovidiu Barabula
(@ov1diu) reported
@virginmedia Facing “some” service issues… Really?
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🍒William McDiarmid 🍒
(@xartman) reported
@BIM_Scot @virginmedia I have the same issue. Also area 28
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Robinho
(@RobinhoEBFD) reported
@virginmedia If a third technician doesn't fix the problem you should do the decent thing and cancel my contract free of charge. So I can get a new provider. Absolute joke that you can't provide the only thing I'm paying you for and can't work out what's wrong.
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Gary Robson
(@MrJolson) reported
@virginmedia Is this a parody account ? …after describing the atrocious service offering and pointing out the irony of the first question being “why do you wish to cancel” …your response is “why do you wish to cancel”…please tell me you are being intentionally obtuse ?