Virgin Media

Virgin Media Outage Report in Stifford, Borough of Thurrock, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stifford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stifford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stifford, Borough of Thurrock, England 12/11/2024 16:40

December 11: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stifford, Borough of Thurrock, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Woolwich, Dagenham, Romford, Chatham, Longfield, Upminster, Eltham, Basildon, Welling, Charlton, Bexleyheath, Gravesend and East Ham.

Loading map, please wait...
City Problem Type Report Time
United KingdomChatham Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stifford, England

Latest outage, problems and issue reports in Stifford and nearby locations:

  • J4Y_DEE Justin 🇺🇦 (@J4Y_DEE) reported from Gravesend, England

    @virginmedia @VMHelpDesk Broadband down in my area, this is frustrating. Reckon it’ll be fixed by 9. No tv & Broadband during the school holidays

  • tonyps1977 Tony Patis-Stannard (@tonyps1977) reported from Romford, England

    @virginmedia your service is shocking and spent 40mins on the phone to be told you can’t connect my call and to try again, you have my contact details get in touch with me as I want to speak to someone about the service I’m not getting…

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

  • RobertSSmith66 Robert Smith (@RobertSSmith66) reported from Sutton at Hone, England

    Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !

  • Richard09499442 Richard Noble (@Richard09499442) reported from South Ockendon, England

    @virginmedia I have never been able to access the app. Its says i will receive an email to verify it but never arrives. Ive contacted virgin a few times but the issue doesn't get resolved!

  • DianaAlexS DianaS (@DianaAlexS) reported from London, England

    @virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"

  • HunteLucy Lucy Hunte (@HunteLucy) reported from London, England

    @virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

  • HunteLucy Lucy Hunte (@HunteLucy) reported from London, England

    @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

  • getpipfit Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @virginmedia how much longer will services be out in SM1 1RB.. been since last night. No TV or WiFi.Service status check says you are aware. PLEASE

  • katie_2521 Katie Williams (@katie_2521) reported from Wickford, England

    @virginmedia I had already look at this page previously. And when we have issues there is no indication on what it could be, I. E the *********** light is in as if its connected

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @virginmedia Phoned, and as expected; they can't just "put this right". The equipment and service are working fine. That the dish is broken and there is little slack to enable me to bury the cable deeper is due to local engineers. Will just have to dig trench, break cable and wait again!

  • DelDelovely Deli (@DelDelovely) reported from Eltham, England

    So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡

  • elthampalacegay royal 🌈 (@elthampalacegay) reported from London, England

    Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

  • jujurants Julie Featherstone 🇺🇦😷 🏳️‍🌈✊🏿🇪🇺 🌹💙💉💚 (@jujurants) reported from Ilford, England

    Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown

  • SandraS80775853 Mary (@SandraS80775853) reported from London, England

    @virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @virginmedia That's my issue; in terms of service, it is resolved. Thr cable was previously buried (all be it not that deep), & I would have liked it to be again. My suggestion was leave slack so I could bury it. That message wasn't passed on to the 3rd party engineer. What would you advise?

  • Richard09499442 Richard Noble (@Richard09499442) reported from South Ockendon, England

    @virginmedia my wifi is terrible, how do i go about getting some boosters so that my signal is as strong as you promise? I can't access the app (thats another unresolved problem!) Also how do i go about receiving the £100 credit that you also promise? Thank you.

  • ferrari1fer86 Alan Ferrari (@ferrari1fer86) reported from Romford, England

    @virginmedia is there an explanation of the intermittent evening issues affecting RM11 1DN for the last few weeks?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jackbowles_jack Jack Bowles (@jackbowles_jack) reported

    @virginmedia No, but you could maybe help @Danjsalt

  • megg_paul megan (@megg_paul) reported

    @virginmedia Last night!! But as I have said both the online service checker and the service status phone line said there was no issue at all!! So I am asking you if there is or not!

  • megg_paul megan (@megg_paul) reported

    @virginmedia I have a fault number and complaint number to..

  • megg_paul megan (@megg_paul) reported

    @virginmedia Then can you advised why they were adamant there was an issue?

  • moriar_omnis NonOmnisMoriar (@moriar_omnis) reported

    @virginmedia What is wrong with the f... broadband and mobile internet? Total blackout and important meetings in the morning!! Totally unacceptable

  • stumarshall91 Stuart Marshall (@stumarshall91) reported

    @virginmedia Yes checked that just says there are no know issues. The wifi has done this for a few months on and off just having got round to do anything about it

  • e2mrk_mark Mark Smith (@e2mrk_mark) reported

    @virginmedia No. Would you pay for a service you have not been provided? I have attempted to contact virgin over the last twelve months but the automated engineer line only provides 48 hour time slots! I need more notice to book holiday from work to get this sorted.

  • R79177213 never ask for help coz without permission off god (@R79177213) reported

    @virginmedia I need support I know you never help

  • FableandKing Fable&King Clothing (@FableandKing) reported

    @virginmedia The Internet is still down. The router has been turned on an off. Computer restarted. We can't watch TV or do Skype interviews because the Internet has been down for nearly two days.

  • SamVincent_ Sam Vincent (@SamVincent_) reported

    What's great is when your Internet provider cannot keep a reliable service going... its fine.. not like I need to work from home or anything @virginmedia