Virgin Media Outage Report in Stifford, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stifford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stifford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stifford, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, Grays, Ilford, Romford, Barking, Rochester, Welling, Chatham, South Benfleet, Basildon, Brentwood, Dagenham, Bexleyheath, Orpington and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Grays |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stifford, England
Latest outage, problems and issue reports in Stifford and nearby locations:
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The Wing Commander
(@philipwallingon) reported
from
Sutton at Hone, England
@virginmedia Eventually. I had to ask to talk to customer disconnections before I got a satisfactory response. Technician will call on Wednesday which in fairness is probably as quick a box in the post but with the benefit of a human touch.
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia There is nothing with service could I have a hub 3 ??
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia I’ve never had this problem before
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Ruby Lau
(@CheukRuby) reported
from
London, England
Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......
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Becca
(@becshawyer) reported
from
Wickford, England
@virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
I understand it takes time to replace fibre optics. I don‘t understand why @virginmedia sends out messages that are plain wrong. My connection is not working, has not been working ever since Tuesday evening. Is this to avoid having to pay back customers?
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Darren Young 📺
(@Just_Daz_Young) reported
from
Gillingham, England
@virginmedia My tariff is going up from £72ish to £108ish so I want to leave... Simple but trying to get them to do this is madness. Internet is slow and not reliable, I have been promised the earth and it has just got worst! @BBCWatchdog
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SatansLittleGirl🔮
(@lillyelizax) reported
from
Gillingham, England
@virginmedia There isn’t internet down time the box has stopped working, they can’t get a new box out here till mid week, with a lot of people working from home you think you’d have next day delivery or something, bad enough we can’t have a engineer out to help
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia Just dialled1471 The originating number was 01424 850444 does that help?
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia The WiFi has problems
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Karen Louise 💙💞🌈🙏
(@chinaheart7) reported
from
Dartford, England
@Matthew_Wright @virginmedia Go to BT. Never had any BS from them.
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia please stop phoning my house daily in middle of working day to tell me you’re upgrading my WiFi signal. Every time you upgrade my signal, it breaks it. I’m already on a self purchased WiFi booster and it’s currently adequate. Please leave me and my signal alone!
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Abbi Mitchell 🔮
(@_abbimitchell) reported
from
Romford, England
@virginmedia our internet has been rubbish lately but today it’s completely down with no signs of life. Tried to check service on the website and your website says our post code isn’t valid?
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Darren Young 📺
(@Just_Daz_Young) reported
from
Gillingham, England
@virginmedia No its ok.... ill get a proper company to take the contract over and cancel you. @BBCWatchdog are surely interesting in your customer service as I have screen shots.
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?
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bendeguz270
(@bendeguz2701) reported
from
Romford, England
Virgin media @ I had enough of virgin media enough wish they stopped calling fro. Call centre never never answer call from v media outside Europe
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia No I have hub 2 WiFi (keeps cutting out and slow speeds
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JannerJo 🦠💉💥
(@JoTreCanterbury) reported
from
Canterbury, England
@tryingattimes @virginmedia 100% correct took ages to cancel my 80yo mum's service when my dad got vascular dementia. They sent me all sorts of patronising messages on here. All designed to extract money from vulnerable people. STEER WELL CLEAR!
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Magical Mazzy
(@MaGiCaLmAz) reported
Nearly 24 hours since the internet has gone down in Salford and still nothing. No text updates. Why on earth is it taking so long? @virginmedia
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Sheila Freeman
(@Skellyfree) reported
@luissilva2611 @ElaineA40686451 @virginmedia But how to actually complain, in the first place? The useless customer services member I spoke with said that my complaint must go through her. As I wanted to complain about her, too, that proved not an option. I am angry and will be looking at getting out of my contract. Poor!
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LuisSilva
(@luissilva2611) reported
@virginmedia Hello @virginmedia, I haven't been offered a solution, the two cases were closed and I haven't heard from them, nor via phone call nor email. They just keep ghosting me. You can access all the info by the complaint ID I shared.
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Gulbin Brown
(@Gulbin) reported
@virginmedia I tried every channel incl WhatsApp!! A professional and reputable company would normally get a rep to call the customer after 2 days of getting nowhere but of course this is Virgin Media! Disgusted with the non existing customer service!!!
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EdinburghMayhem💚🤍💜🏁🏴🦖🇺🇦🖖
(@EdinburghMayhem) reported
@tryingattimes @virginmedia Cancel direct debit.
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helen🌻 🇺🇦
(@nelliecarty) reported
@virginmedia The catch up service is not available on lots of occasions not all the time just when I want to use its funnily enough
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Ryan
(@R_yanGG) reported
@virginmedia Nope. Lastest expected fix is 13th. Unfortunately I don't trust any date you give given the last 5 dates have come and gone. Not allowing me to cancel my contract despite 31 days of low speed when connected and endless loss of service without paying a large fee is infuriating.
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Alison Healy
(@Krillitane) reported
@virginmedia @VirginMediaIE Well anything im still waiting and now been told there are delays! What kind of service are you supporting!
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Lauren.
(@l4ur3n_x) reported
@virginmedia hello I have no internet - what is going on? Says there should be no issues in my area