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Virgin Media Outage Report in Stifford, England

Service-wide status: Virgin Media

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Stifford, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • Latest local activity: Sep 23, 3:41 PM GMT+1.

Share of direct reports from this area over the past 30 days.

  • 72% Internet (72%)
  • 13% Wi-fi (13%)
  • 7% E-mail (7%)
  • 4% Total Blackout (4%)
  • 4% TV (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stifford, England

Virgin Media signals over the past 24 hours, with local activity from Stifford, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Stifford, England and nearby areas
  • Service-wide baseline

September 23: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stifford, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Dagenham, Ilford, Gravesend, Romford, Dartford, Barking, Gillingham, Bexleyheath, Orpington, Chigwell, Wickford, Bexley, Chatham, and Rochester.

CityProblem TypeReport Time
Basildon Wi-fi 6 hours ago
Dagenham Internet 10 hours ago
Ilford Internet 12 hours ago
Ilford Internet 3 days ago
Ilford Total Blackout 5 days ago
Ilford Internet 5 days ago

Nearby cities with recent reports

Ilford

5 signals in the past 7 days

12 hours ago
Dagenham

2 signals in the past 7 days

10 hours ago
Gravesend

2 signals in the past 7 days

5 days ago
Basildon

1 signals in the past 7 days

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stifford, England

Latest outage, problems and issue reports in Stifford and nearby locations:

  • feyipuk
    Phil (@feyipuk) reported from Crayford, England

    @virginmedia That's my issue; in terms of service, it is resolved. Thr cable was previously buried (all be it not that deep), & I would have liked it to be again. My suggestion was leave slack so I could bury it. That message wasn't passed on to the 3rd party engineer. What would you advise?

  • DelDelovely
    Deli (@DelDelovely) reported from Eltham, England

    So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡

  • Slatsman
    My Football Shirt (@Slatsman) reported from Bexleyheath, England

    @virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage

  • andy_s_battle
    Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub

  • NoddyMaccy
    ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    @virginmedia I contacted customer services for an update on my iPhone 14 Pro Max. I was informed by your Twitter account I wouldn’t need to send my current phone back until I receive my new one. I was then informed by the gentleman on the phone my new phone won’t be sent until I send this

  • discobabe76
    DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England

    @virginmedia No issues... I need to speak to someone I've tried everything... Reboot, reset and nothing is working

  • feyipuk
    Phil (@feyipuk) reported from Crayford, England

    @virginmedia I'm sorry for the two poor support staff who are trying to sell us new remote controls, routers and O2 sims - for more money - till we hit the nuclear option and say we're leaving to get what we're asking? We're loyal customers; why does it need to get to that?

  • jujurants
    Julie Featherstone 🇺🇦😷 🏳️‍🌈✊🏿🇪🇺 🌹💙💉💚 (@jujurants) reported from Ilford, England

    Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown

  • leighbooker
    Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England

    @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

  • ferrari1fer86
    Alan Ferrari (@ferrari1fer86) reported from Romford, England

    @virginmedia is there an explanation of the intermittent evening issues affecting RM11 1DN for the last few weeks?

  • 1CreativeRay
    Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported from Wainscott, England

    @virginmedia Hi VM, I ordered a replacement remote control for my TIVO box. Just realised that was a couple of months ago but it never came. When trying online again it says as I’ve had one within six months I can’t order another. Please check that the first was ever sent, thanks

  • J4Y_DEE
    Justin 🇺🇦 (@J4Y_DEE) reported from Gravesend, England

    @virginmedia @VMHelpDesk Broadband down in my area, this is frustrating. Reckon it’ll be fixed by 9. No tv & Broadband during the school holidays

  • JanetEBaldwin
    Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England

    @_andy_pandy_ @virginmedia Outrageous 😱 I’d cancel my subscription.

  • discobabe76
    DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England

    @virginmedia awful disgusting customer service. 3 different agents 3 conflicting replies and told other were lies! What has happened to virgin? Supervisor was so rude. Didn't listen and kept interrupting me with robot replies. #terriblecustomerservice #badcustomerservice

  • LockeyJordan
    jordan lockey (@LockeyJordan) reported from Sutton at Hone, England

    @virginmedia Your customer service is the worst I have seen

  • drummerJ83
    Jay Bourley (@drummerJ83) reported from Sutton at Hone, England

    @virginmedia Hi, the VMGo app is telling me I need to upgrade to watch live tv but I’ve got the right package to have access and have until today watched live via the app. Is there an issue? Tried restarting it etc.

  • Andrew007Uk
    Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported from Sutton at Hone, England

    @PaulWelsh_UK @virginmedia There is no service. 26 November reported - 6th March earliest date for works. I was past to no less than 6 different teams before finally getting somewhere and then being cut off. Anyway welcome home my friend - hope you have more luck than me!

  • appariciojunior
    AJ (@appariciojunior) reported from East Ham, England

    Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

  • NickMillerUK
    Nick Miller 🇺🇦 (@NickMillerUK) reported from South Ockendon, England

    @virginmedia somehow you have reset my Dad’s Virgin media box, LAN seems to be off and the wifi on it is back on. This is rubbish because we have network setup there with much better hardware than your box. Now none of it works and I am hundreds of miles from his house. Why?

  • WhiskyOneIce
    Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported from Sutton at Hone, England

    @virginmedia It's okay I've taken it up with CEDR now and let them resolve it, I'm just highlighting to people how difficult it is to cancel contracts and the fact that VM consistently "loose" letters

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisHo67643471
    Chris Howarth (@ChrisHo67643471) reported

    Anyone else have issues with virgin media? God awful customer service

  • TomJJarvis
    Tom J Jarvis (@TomJJarvis) reported

    @virginmedia Your salesperson confirmed by text that his manager had approved covering that £6 for the term. I have the messages. It has never appeared on my bill. He asked me to email a compensation request, which I did. No reply. Chased three times since. No reply. 2/

  • lionking2014
    Martin (@lionking2014) reported

    @LPXIOP They say VOIP is more reliable than the the old PTSN network... Gonna be using my @virginmedia Broadband which goes down more often than the telephone so don't see how it will be!????

  • campfiregin
    Campfire Gin (@campfiregin) reported

    @virginmedia help! we need to remove the automatic Home Screen as it’s confusing my mum who has Alzheimer’s, i can’t believe anyone thought it was a good idea

  • GauBan
    GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reported

    Virgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.

  • Rach_EL_1982
    Rach A (@Rach_EL_1982) reported

    Virgin media charging a loyal customer of 20 years £114 per month is a little bit of a joke when we have a speed test of 63 and new customers get 500 …. Sort it out virgin media

  • DamianHastie
    Damian Hastie (@DamianHastie) reported

    @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!

  • andybearz
    dEBT shredder (@andybearz) reported

    @robert_grieve @virginmedia Yup Terrible customer service Seems to be once they have you signed up they no longer give a ****

  • noimspartakus
    1965 Blue 1878 (@noimspartakus) reported

    @virginmedia do you have any issues in WA9? My internet has gone down 😡

  • ladyspeakerz
    Zoe Smith (@ladyspeakerz) reported

    This country England a joke even children wouldn’t be as pathetic and immature as you lot Im going straight to the police again I’ve been told the names Ian jones Emma Vicky - Virgin media Laura - Virgin media Cheryl tweedy All criminals and been doing bad bad bad things They have to go to prison My only crime making these badly brought up cold rough chav women jealous I shall be naming names now and going to the police on Tuesday My mum and dad now awake something happening YOUR ***** LITTLE SECRET GETTING EXPOSED YOU NOT GETTING AWAY WITH IT ALL MESSED UP FOR MUCH LONGER YOUR SADISTIC SICK GAME IS OVER YOU SICK DISTURBED TWISTED HORRIBLE PSYCHOPATHIC LOSERS YOU NEED LOCKING UP ALL OF YOU FOR MY SAFETY

Recent Virgin Media reports in Stifford, England

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Basildon: Wi-fi
  • Dagenham: Internet
  • Ilford: Internet
  • Ilford: Internet
  • Ilford: Total Blackout
  • Ilford: Internet

Virgin Media detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (1 minutes)
  • Detected:
    Detection ended: (22 minutes)
  • Detected:
    Detection ended: (13 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if Virgin Media is not working

For address-specific information and any available restoration estimate, use Virgin Media's official outage checker. Check Virgin Media outages with the provider

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Virgin Media; report your own experience using the report button above.

View Virgin Media service-wide status and history

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works

Virgin Media outage reports by location

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England

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