Virgin Media Outage Report in Chatham, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Chatham come from postal codes E9, ME4, ME5 and E5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chatham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chatham, Kent, England
The most recent Virgin Media outage reports came from the following cities: Rochester, Maidstone, Chatham, Gillingham, Southend-on-Sea, Grays, Borough of Thurrock, Gravesend, Canvey Island and Sittingbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
TV | |
| Maidstone |
||
| Chatham |
Internet | |
| Gillingham |
Internet | |
| Southend-on-Sea |
||
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.
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Nancy S
(@mizznansea) reported
from
Aveley, England
@virginmedia I've been having problems with my phoneline and it is currently dead. An engineer came on Friday but its still not working. Charges have also been appearing on my phone bill for calls I have not made. This has happened twice since November.
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Helen Dickens (pinknblue):)
(@pinknblue) reported
from
Southend-on-Sea, England
@virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@virginmedia 02038271376 is this one of your numbers been getting calls for 3 days saying there virgin and problem with my internet!!!
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chris cox
(@coxychris) reported
from
Southend-on-Sea, England
@virginmedia why are no one answering your lines all I wanna do is cancel my package
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Michael Carter
(@Michael69078135) reported
from
Maidstone, England
VIRGIN MEDIA WHY CANT I GET “virgin to go or media on my phone” Keeps saying Sign In then it won’t recognise my email address 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Nancy S
(@mizznansea) reported
from
Aveley, England
@TracyWoodley4 @virginmedia @Virgin Their service has certainly gone down hill and this issue with the call centre is a complete farce. If they can't even get their own internal systems sorted as a telecomms company what hope do we have? My contract is up in March and I will defo be leaving Virgin.
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Simon Norris
(@sinozza) reported
from
Southend-on-Sea, England
@virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??
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ron palmer
(@moebius1967) reported
from
Southend-on-Sea, England
Wow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?
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Simon Norris
(@sinozza) reported
from
Southend-on-Sea, England
@ThatNickElse @virginmedia Did you get through in the end Nick...I'm having similar problems to you.
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MrChips
(@MrChips2000) reported
from
Grays, England
@virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia I think she was recording a fault as far as I could make out due to her poor English
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Pink Spaghetti PA Services Maidstone & S/Bourne
(@PinkSpag_Emily) reported
from
Sittingbourne, England
@virginmedia Morning! Still bad but worse on certain channels 😩
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Nick Bultitude
(@bultifish) reported
from
Gravesend, England
Hmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.
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Kelly ****
(@kellydyke08) reported
from
Southend-on-Sea, England
@virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No, I want the postal address for service of a county court summons.
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Rohan Seal
(@Rohanseal221B) reported
from
Maidstone, England
@virginmedia I have a CS1028 error on my new box. Never used. What shall I do? I called but said there was nothing that could be done …????? #virginmediadown
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VenusEnvi
(@VenusEnvi) reported
from
Grays, England
@virginmedia what’s the point of asking me to text when I’m ready to set up the new hub if your going to deactivate the old one before I’m ready!! Good job I have unlimited data on my mobile network!!
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Antony Collett
(@heyitsant) reported
from
Maidstone, England
Hey @virginmedia, why is my issue still not resolved? I've spoken to several agents over the past 2-3weeks, all of whom said it was sorted. I have an open IT ticket and this is the reference number P010931869 .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Runnin On Empty
(@RunninOnEmptee) reported
@virginmedia It hasn't dropped out in the 5 mins I've been on & it's not at slugs pace at the mo, but in general the signal is so daily unstable, I can very rarely watch a work video or listen to music without it crashing these days, so overall poor🤓
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Kelly Lewis
(@thekelkel) reported
@virginmedia Still issues, intermittent connectivity, and when it does work only getting 14mb speeds with 0.2mb upload on a 100mb line!!! It takes 10 minutes to send a 2 line text email!! Please can someone call as this is disgraceful!
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🏳️🌈 Chris Atkinson-Young 🏳️🌈
(@crustyfuzz) reported
@virginmedia Yep still down, although the checker is now working and saying est 4pm fix.
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Anna Muka
(@MukaAnna) reported
@virginmedia I call your customer service on daily basis and every day it’s a new fault in my area. Which you apparently know about it and working to fix it. For the last 3 weeks my internet is playing up but you are happy to charge me for full month of service.
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KK
(@KARTIKZAVERI4) reported
Suuuuus @virginmedia complaint department are sleeping! last 3m try to contact them but no one come back.big service provider but....?
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Rob🦇🧟♂️🎃
(@Robert17502557) reported
@virginmedia It says WiFi and broadband is down
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Chloe❣️
(@chloech14) reported
@virginmedia is the network down this morning because it’s coming up no service on my phone and I’ve turned it on and off and nothing working?
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Runnin On Empty
(@RunninOnEmptee) reported
@virginmedia Crashed twice more, while trying to respond to you, yes i'll give it a go, it's frustrating that yet another day of work is looking lost while I faff about trying to sort it, Prices increase, service get's worse? but thanks all the same🤓
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Adam Stevens
(@Adsax1) reported
@virginmedia This is ridiculous, I have tried all you suggest, had to hang up 3 times whilst waiting. Now I get through and your cs operative says it can’t be done due to my account “no services “ and only option is to get a cgr ticket which will be 3-5 days. Very poor
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Jake Otley
(@jakeotley) reported
@virginmedia Only the TV service is not working.