Virgin Media Outage Report in Chatham, Kent, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Chatham come from postal codes ME4 and ME5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chatham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (42%)
-
TV (28%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Chatham, Kent, England
The most recent Virgin Media outage reports came from the following cities: West Malling, Southend-on-Sea, Chatham, Maidstone, Rochester, Gillingham, Grays and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling |
Total Blackout | |
| Southend-on-Sea |
Wi-fi | |
| Southend-on-Sea |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| Chatham |
Internet | |
| Chatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
-
Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.
-
Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@virginmedia John I have sent a text as you have advised I don’t want to leave Virgin I have been a customer for many years however it’s very frustrating not being able to get a signal in my home
-
Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@virginmedia I only wanted a credit which has now been authorised. Shouldn’t have to ask when you know about the fault. Not good customer service you should automatically apply credit
-
Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again
-
BrazilArte
(@BrazilArteUK) reported
from
Southend-on-Sea, England
I’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.
-
Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!
-
Ashley Halliday
(@TylerTowers) reported
from
Gillingham, England
40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy
-
Katie
(@0katiehunt) reported
from
Rochester, England
@virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!
-
X
(@TomzEvz5) reported
from
Wainscott, England
If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove
-
Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia the worst customer service ever!!
-
Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@virginmedia can confirm that there is an ongoing works in your area to improve the connection. This has started yesterday night, but we don't have an estimate time for the fix. I also have checked that there is no nearby tower to get a connection from, so we don't have to do any troubleshoo
-
Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡
-
Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening
-
chris cox
(@coxychris) reported
from
Southend-on-Sea, England
@virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful
-
David A Byron
(@divadnoryb) reported
from
Grays, England
@virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..
-
Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia no tv but according to the service status we have no problem here. ME10 area.
-
Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia @afcsmith1886 We are getting exactly the same. Saying service is fine but a couple of us, in the area ME10 have no TV or Internet.
-
Jackie highsted
(@HighstedJackie) reported
from
Maidstone, England
@virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤
-
Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia We have no TV or Internet ME10 but online it is saying no problems in the area.
-
Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kat
(@pistonitaway) reported
@virginmedia appalled by your service and lack of communication lately particularly after calling twice this week re: my dodgy connection only to be fobbed off.
-
Higher Sorcery Officer
(@HighSorceryOff) reported
The nerve of Virgin Media to give me the chance to terminate my contract by March 2nd, because they are putting up the price of my broadband by £3.25/mo from March 1st! Meanwhile Vodafone will just put the price of my contract up once a year without telling me or letting me quit
-
Mark Davies
(@Mark_Davies81) reported
@virginmedia can you please let me know how i can get through to your customer service team. Need to call or chat regarding an incorrect bill
-
Huggybearcat
(@huggybearcat) reported
@frannyb1972 @virginmedia Same with me. Had a WhatsApp chat for 5 hours cos person dealing with multiple customers and said "system problems". Phones saying call tomorrow. Had enough.
-
Paul Taylor
(@PaulTay43772850) reported
@virginmedia yet again customer service is atrocious. Been on hold 6 times in 2 days, each time for 30 mins plus and then get cut off as soon as I'm put through. Why can't you just talk to someone and get your problems resolved!
-
Amit Mahay
(@AmitMahay1) reported
@virginmedia Okay and my issue????
-
T M
(@TrishTheHat) reported
@virginmedia Before I do that how will this help with the laptop outlook account outgoing emails?
-
A Mortgage Now
(@amortgagenow) reported
@virginmedia do we have broadband issues in TW12?
-
Vivi H
(@Vivsnewtwits) reported
I can cancel by calling a call centre I cannot get through to - or in writing. Even though you can send my bill via email, oddly I cannot cancel via email. Double standards @virginmedia Surely if you have an email address attached to my account, I can email you to cancel?
-
GH121
(@GH12117243634) reported
@virginmedia @AdilConsultant How did you get the WhatsApp number please? I need to call to cancel but keep being cut off. I can’t cope with listening to Ed Sheeran on repeat for an hour again.