Virgin Media Outage Report in Chatham, Kent, England
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The latest reports from users having issues in Chatham come from postal codes ME4, ME5 and E9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chatham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Chatham, Kent, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Rochester, Chatham, Gravesend, Sittingbourne, Gillingham, West Malling and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Wi-fi | |
| Rochester |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Rochester |
||
| Chatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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Elise
(@elise_john85) reported
from
Maidstone, England
Awesome, so effectively @virginmedia raise current loyal customers prices to fund the discount new customers can get in their sale. Roll on buying my own house and not being tied to them anymore. 12 years of this crap!
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Colin Nickless
(@NicklessColin) reported
from
Southend-on-Sea, England
@virginmedia broadband down again in Southend. Had to pay for a BT WiFi day pass so my wife can continue working from home.
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Paul Ilett, Author
(@Paul_Ilett) reported
from
Southend-on-Sea, England
@fingers_terry @virginmedia I hope so. I’d hate to have to cancel my subscription.
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ron palmer
(@moebius1967) reported
from
Southend-on-Sea, England
Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......
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Samantha Doe
(@samanthadoe1) reported
from
Canvey Island, England
@virginmedia Yes and there are/were no known broadband issues showing in the area on the service page
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.
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Samantha Doe
(@samanthadoe1) reported
from
Canvey Island, England
Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia This is a long story. But Virgin have changed my IMEI number making a second repair not possible. My account is down and even Virgin can't access it. I've been promised calls back several times but they've not happened. The litany of Virgin failures is impossible to put in a text
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lindsay wood
(@Dearnormajeane) reported
from
Southend-on-Sea, England
@kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself
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Gary Thompson
(@goonergeek2000) reported
from
Grays, England
@virginmedia right I’ve just about had enough of virgin customer services. Cancelled service on 10 December. Today find out account is live after logging in. On hold four times for over 45 minutes. Latest on hold for 1hr 19 minutes. Call gets answered then cut off! What the hell
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@virginmedia a new contract then told one would be sent in 24 hours and still waiting 3 days later! been on text message for over 6 hours this week! and today just keep getting terri triage bot!!!!! any chance of some help or do I have to be a new customer!!!!
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Julie McCarthy
(@jooz282) reported
from
Rochester, England
@virginmedia It was a little more than short lasting pixelation! The channel kept dropping completely and during the main fight it felt like we were watching in slow motion.
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Ella
(@helloellaxo) reported
from
Maidstone, England
@virginmedia Hi, I’m switching to Virgin broadband next week (being installed) but my Now broadband doesn’t end until the 11th, is that going to be a problem? Can it still be installed? Thank you
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South East Timber & Damp
(@SETimberDamp) reported
from
Maidstone, England
Hanging on now for over an hour to @virginmedia after being sold a router for a new flat that I told them had a BT phone socket. Trying to #cancel as landlord wont have additional sockets. Lady put us in hold/SILENT for 55mins - they are hoping we disconnect. #virginmedia
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TheTraveller🇬🇧
(@AndythePlank) reported
from
South Ockendon, England
@virginmedia @virginmedia trying to home school our child, WiFi is crap!
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Richard Stanley
(@RichAlStanley) reported
from
Maidstone, England
Have paid £26 for HD live download and quality is terrible @virginmedia. Its pixallating and freezing @SkySport. Is this going to be sorted out? Why is there no message on screen explaining theres a technical problem ?
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Mark..
(@MLong94) reported
from
Grays, England
Imagine my shock. Virgin media telly and internet down, AGAIN. **** *****
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Julie McCarthy
(@jooz282) reported
from
Rochester, England
@virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@virginmedia is there internet issues in the Medway area?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Stephens
(@AndyStephens10) reported
@TheSun It would be nice if Virgin Media made a statement about the outage or something just to let the customers know .... But know nothing! A disgraceful company 🤬
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T o n e
(@Grunnersdotcom) reported
@virginmedia I am aware of this NOW, but after being on my 3rd box within 2wks, I thought it was very much a problem at my end STILL! After trying to follow and do settings, as instructed I hope I didn’t make worse but I got stuck on “33%” too - I am confident all will be good, when VM r gd!
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Sarah
(@SarahLisaP) reported
@virginmedia It came back and now down again… and you can’t even deliver a customer service, when you call you are all busy and it just gets cut off.
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Tracy F 💙
(@tracyf1971) reported
@VimFuego87 @virginmedia **** communication as per normal. Copy and paste answers and no updates for 2 hours. Definitely leaving them.
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Louise Allen
(@wizzit) reported
@virginmedia Any idea how long TV is going to be down for? it has already been off most of the day.... 🙄
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sean
(@SeanS311270h) reported
@virginmedia OK that's fine I might just do that But why should you take full payment when your not providing the service I pay for
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gail maydew
(@gailmaydew) reported
Virgin media TV down a blooming gain sort it out fgs not paying for no service
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steve connolly
(@steveqpr80) reported
@virginmedia I hope I'm not paying for my tv while it's down
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Mike
(@AzureSpark) reported
@MyNwo @andy_ambrose59 @virginmedia Additionally, back in Nov the "tech" said it was a router issue, but no replacement has been sent. Despite them monitoring my connection and resetting the router every night. Which I perform a speed test the moment they have reset it.
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Buddug~TEST;TRACK;TRACE~3'5%~fblc~ ⚫🕷
(@pwsimerimiaw) reported
@BFujer Virgin media TV is down throughout the country