Virgin Media Outage Report in Chatham, Kent, England
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The latest reports from users having issues in Chatham come from postal codes E9 and ME4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chatham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Chatham, Kent, England
The most recent Virgin Media outage reports came from the following cities: Chatham, Rochester, Maidstone, Gillingham, Gravesend, Grays, Southend-on-Sea and Longfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Wi-fi | |
| Rochester |
Wi-fi | |
| Maidstone |
Internet | |
| Maidstone |
Internet | |
| Rochester |
Internet | |
| Gillingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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john
(@john22_1) reported
from
Southend-on-Sea, England
@simonrim @virginmedia Yes have virginmedia great when working but there call centre the worst in the world hate ringing it
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Tom Ross
(@TomRoss_) reported
from
Southend-on-Sea, England
@virginmedia Yes there are issues showing. But this is direct through the TiVo box not the app.
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia I can’t as the internet is down and I’m not using my data because of @virginmedia have failed to deliver the service I pay a lot of money each month for!
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia @Virgin_Victoria @cyclingbetting What a useless response! It’s clearly across the country, your website is down so can’t check faults and no internet is down as well!
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Rachel
(@RachelDav81) reported
from
Sittingbourne, England
@dannyowen54 @virginmedia They have the worst customer service
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@virginmedia My direct debit failed I wasn’t sent a letter just got cut off I was then threatened to pay 3 months in advance new customers don’t even do that I put in a complaint no one called me back this was last week
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Spencer Carter
(@SpencerSCarter) reported
from
South Ockendon, England
Really shocked, but sadly not surprised, by the service from @virginmedia as an existing customer for many years, I’m overlooked in favour of new ones. No care and lack of customer loyalty. Will be talking about it on my show tomorrow
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Kelly 🐰
(@Kelly_QPR) reported
from
Rochester, England
@virginmedia We were told we would get a call back within 72 hrs on Sat morn but no call. Every time we call we spend 90 mins on hold. We are new customers & have numerous problems. Now considering cancelling due to appalling customer service. Please can someone contact me.
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Suzanne D Edwards
(@TicTac1985) reported
from
Gillingham, England
@virginmedia this awful service is part of the reason I'm leaving. Over an hour of trying to get told lines are busy, no queue or anything just call back later
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john groves
(@john_groves1308) reported
from
Maidstone, England
@virginmedia are trying to bill me for a service i have never had and try to blame me for not telling them!
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
The way my mum has been treated by virgin media this week is disgusting as a paying customer she’s been in tears and they’ve violated there terms and conditions @richardbranson your staff should be ashamed of themselves
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Alan Collins Rosell 🔶️🎗
(@alancollinspdb) reported
from
Gillingham, England
@virginmedia Your customer service is a joke! I've been on the phone over an hour and spoken to 9 different people to be lied to and told the engineer tried knocking and calling my mobile this morning (I've been home all morning but had no one at the door and no missed calls).
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Joe Gallant
(@jgchurchcomms) reported
from
Snodland, England
@virginmedia No faults, no. Speed is low on both wired and wireless. Was getting 200mb correctly for the first week of my contract back in September, but issues since then.
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Joe Gallant
(@jgchurchcomms) reported
from
Snodland, England
@virginmedia 200mb package, as I said. No devices that are actively causing the issue - it’s been happening for some time regardless of what’s connected.
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Neil Mead
(@neilmead) reported
from
Gillingham, England
Awful customer service from @virginmedia As a long-standing customer I only called to see if there were any offers available, but of course these are only for new customers and told I have best deal already. I doubt that. Same old story. #disappointed
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Sharon
(@sharonblaxland) reported
from
Southend-on-Sea, England
@virginmedia majority of my channels stopped working, picture and sound very distorted about an hour ago, tried rebooting etc still not working. Tried ringing but your too busy and call cuts off 😡
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia Each month I've had to make subsequent phone calls to have you rectify the bill. I called 2 or 3 times before this bill came out and was assured that it would not happen again. And as expected it has. Absolutely disgusting service!
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Alan Collins Rosell 🔶️🎗
(@alancollinspdb) reported
from
Gillingham, England
It's 11:45. Having been awake until about 6 or so this morning for the election count, my alarm was set for 8 so I could be up in time for the @virginmedia engineer to fix my broadband. They'd be here between 8 and 12 they said. Clock's ticking...
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@virginmedia Like I said terrible service staff don’t no what there doing thanks to u lot my mum hasn’t afforded Christmas because u made her pay 3 months worth when you didn’t even tell her her payment didn’t go through!
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jonathan walden
(@wn1wn1) reported
from
Southend-on-Sea, England
@virginmedia Not working here in Southend on most channels
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Cummings
(@jamescummings) reported
@martin_eve Didn't notice, was asleep for once. When ppl on local FB complain about virginmedia it is almost always the crap WiFi from crap hubs. I put ours into modem-only mode and got Google Nest WiFi to blanket house in stable WiFi. Recommend, if you've already given Google your life.
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Headington News
(@HeadingtonNews) reported
@Brimson1 @virginmedia @headingheritage Thanks, I hadn't. It's fairly recent: VirginMedia took seven hours to tweet about the problem. Broadband seems to be OK now, but earlier it kept coming back and then going away again
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GarfieldLeChat
(@GarfieldLeChat) reported
@DemonTraitor @virginmedia They’ve not paid a bill. You don’t have a nation wide issue like this with redundancy systems and fail overs in place that would allow a hack to similar to work. This is a they’ve not paid a bill and a service provider has turned something off.
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Lee Darby
(@xxxdarbxxx) reported
@SincePlayed @virginmedia What on different network, mate I’ve read some this morning saying got no internet whatsoever and can’t even get a phone signal all these people ain’t got 2 phones on different networks I know, that’s what’s throw me
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Paul McDonough
(@Guitaraholic) reported
So, I suspect, that as a VM customer with no issues my end…. And it being a National outage it’s one of 3 things 1. Routing issue with a link off the VM network 2. The cleaner unplugged the internet 3. DNS servers < I think it’s this … 1/2 #virginmedia
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Johnny Vroom
(@jhnny_vrm) reported
No lie the worst company I've ever had to deal with, the only reason you still have customers is because some of us don't have a choice due to geographic location / accommodation setup. Less than abysmal service. #virginmedia #virginmediadown
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Pauline Collier
(@Pauline89175249) reported
@virginmedia Virgin got my direct debit ammount wrong for 7 months despite ringing every month and being passed round , the customer service is a disgrace , loyal customers get no incentive to stay , not suprised people don’t continue with their services
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Sol
(@SolSuleman) reported
@bt_uk networks down, no connection around Wf12. Any issues. I know @virginmedia IS down.
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Lateralleap
(@LateralLeap) reported
@StevenNott @virginmedia If you have ever tried to call Virgin Media engineering out of office hours, you will know they only work office hours! I suppose that's fair enough, it's not as if they are providing a critical service that people pay for...
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Andrew
(@Villandrew) reported
@virginmedia Your service over the last few months has been abysmal, not only your at home Wi-Fi but your mobile data is very poor too.#timeforchange