Virgin Media Outage Report in Gillingham, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gillingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Gillingham, Kent, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Grays, Canvey Island, Maidstone, Gravesend, Chatham, Rochester, Sittingbourne, Aylesford, Gillingham and Borough of Thurrock.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
TV | |
| Grays |
||
| Canvey Island |
Internet | |
| Maidstone |
Wi-fi | |
| Gravesend |
Phone | |
| Gravesend |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Gillingham, England
Latest outage, problems and issue reports in Gillingham and nearby locations:
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Paul Ilett, Author
(@Paul_Ilett) reported
from
Southend-on-Sea, England
@fingers_terry @virginmedia I hope so. I’d hate to have to cancel my subscription.
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
@MrG48 @virginmedia Yep. Turned it all off once came back ok but very hit and miss tonight. Good job not working from home at the moment.
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jordan
(@wharfyoung) reported
from
Wateringbury, England
@virginmedia Oh now this is the clincher, I can’t make a complaint online because the account has been disconnected. So when I login it tells me I don’t have access to that page. It’s almost like VM don’t want disgruntled former customers tearing them a new backside in their complaints.
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South East Timber & Damp
(@SETimberDamp) reported
from
Maidstone, England
Hanging on now for over an hour to @virginmedia after being sold a router for a new flat that I told them had a BT phone socket. Trying to #cancel as landlord wont have additional sockets. Lady put us in hold/SILENT for 55mins - they are hoping we disconnect. #virginmedia
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
@MrG48 @virginmedia Now i cant get a wifi signal 6feet away from the hub... Argh..
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Richard Stanley
(@RichAlStanley) reported
from
Maidstone, England
Have paid £26 for HD live download and quality is terrible @virginmedia. Its pixallating and freezing @SkySport. Is this going to be sorted out? Why is there no message on screen explaining theres a technical problem ?
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lindsay wood
(@Dearnormajeane) reported
from
Southend-on-Sea, England
@kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself
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Julie McCarthy
(@jooz282) reported
from
Rochester, England
@virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?
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Samantha Doe
(@samanthadoe1) reported
from
Canvey Island, England
@virginmedia Yes and there are/were no known broadband issues showing in the area on the service page
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Julie McCarthy
(@jooz282) reported
from
Rochester, England
@virginmedia It was a little more than short lasting pixelation! The channel kept dropping completely and during the main fight it felt like we were watching in slow motion.
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Colin Nickless
(@NicklessColin) reported
from
Southend-on-Sea, England
@virginmedia broadband down again in Southend. Had to pay for a BT WiFi day pass so my wife can continue working from home.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@virginmedia a new contract then told one would be sent in 24 hours and still waiting 3 days later! been on text message for over 6 hours this week! and today just keep getting terri triage bot!!!!! any chance of some help or do I have to be a new customer!!!!
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@virginmedia is there internet issues in the Medway area?
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Samantha Doe
(@samanthadoe1) reported
from
Canvey Island, England
Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?
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Adam | Lewis
(@lewis_adam_) reported
from
Ditton, England
@virginmedia Tbh just looking in to cancelling the current package, nothing but ongoing problems with Virgin Media and impossible to talk to someone on the phone without going on hold for hours and even they they can’t resolve issues. Issues stemming back 5years now! 😠
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@virginmedia You just turned up at my fathers door 6 months after you uninstalled your service following my mother’s death to collect your equipment which you took with you when it was uninstalled. Your rep (David Khan) was very rude to him.
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Elise
(@elise_john85) reported
from
Maidstone, England
Awesome, so effectively @virginmedia raise current loyal customers prices to fund the discount new customers can get in their sale. Roll on buying my own house and not being tied to them anymore. 12 years of this crap!
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia since you upgraded me for free to intelligent wifi, ive lost all signal upstairs arghhh. How can i switch back?
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TheTraveller🇬🇧
(@AndythePlank) reported
from
South Ockendon, England
@virginmedia @virginmedia trying to home school our child, WiFi is crap!
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Gary Thompson
(@goonergeek2000) reported
from
Grays, England
@virginmedia right I’ve just about had enough of virgin customer services. Cancelled service on 10 December. Today find out account is live after logging in. On hold four times for over 45 minutes. Latest on hold for 1hr 19 minutes. Call gets answered then cut off! What the hell
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Salmongymnast
(@Danny_f1_fan) reported
@virginmedia Can you not see if there is a outage In that area please
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aimee hope
(@Flawlessonline1) reported
Well @virginmedia TV and broadband down again , what do I pay for again
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Matthew Taylor
(@Matthewktaylor) reported
@virginmedia since work done in my area on Monday service has been awful, internet dropping and TV channels pixelated. Help please.
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Sophie Yates
(@sophie_yxx) reported
@virginmedia No link for my problem tho! I was told that I wouldn’t be charged until all my services were up & running and yet you sent me a bill dated 2nd June for £20 a month more than I had been paying on the contract u were supposed to be migrating. I gave me the wrong no as well….
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Money Bee
(@MoneyBenjamin) reported
@QuickStopHicks Typical Virgin Media! We have these problems A LOT!
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Sophie Yates
(@sophie_yxx) reported
@virginmedia That seems to be acceptable service to you though. I have been a customer of yours for over fifteen years and there seems to be no acknowledgement of that fact.
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Rob Allen
(@_roballen) reported
@virginmedia This same thing happened yesterday, web checker says all is fine. Then later on after listening to the automated call it says there is a problem. But it feels purposefully difficult to get somewhere with vm
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Braan Girl
(@braangirl) reported
@virginmedia My point is that the 14 day cooling off regulation is not being followed here. She should be able to cancel the new contract - which she STILL hasn't been sent the new terms and conditions of, 14 days later.
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Craig Aspey
(@cr41g4) reported
@virginmedia 1) it’s not a first bill. It’s a continuation of service with a package change, because if I didn’t change package I’d be paying double every month. 2) I wasn’t told at the time of agreeing to the renewal. This is tone deaf from Virgin. Chargin double in a month. No.
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Sophie Yates
(@sophie_yxx) reported
@virginmedia I just need to get the issue resolved. I have been treated appallingly. You left me with no phone for over a week and were going to leave me with no broadband for that time as well.