Virgin Media

Virgin Media Outage Report in Gillingham, Kent, England

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The latest reports from users having issues in Gillingham come from postal codes ME7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gillingham, Kent, England 11/27/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Gillingham, Kent, England

The most recent Virgin Media outage reports came from the following cities: Gillingham, Snodland, Gravesend, Southend-on-Sea, Grays, Maidstone, Rochester, Chatham, South Benfleet and Sittingbourne.

Loading map, please wait...
City Problem Type Report Time
United KingdomGillingham Internet
United KingdomSnodland Internet
United KingdomGravesend Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomGillingham Total Blackout
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

  • MarkPashby Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England

    @virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    @financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues

  • _SamButler Sam (@_SamButler) reported from Rochester, England

    @virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke

  • kanur1 adedeji adebayo (@kanur1) reported from Maidstone, England

    @virginmedia Any news regarding broadband issues in Kent? When do we get service back feeling incapacitated

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    I am getting the serious **** with @virginmedia absolutely appalling service!!!

  • LiisaJane LiisaJane'x (@LiisaJane) reported from Southend-on-Sea, England

    @virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.

  • AnnHepper Ann Hepper (@AnnHepper) reported from Aylesford, England

    @virginmedia when will you be sorting out the appalling connection issues in the ME20 area which has been going on for months.. appalling service

  • TheSugg David Sugg (@TheSugg) reported from Gravesend, England

    @lobsterpants66 @virginmedia Yep. Engineer never turned up but logged it as he turned up and couldn’t get a reply. Lying b’stard.

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

  • AnnHepper Ann Hepper (@AnnHepper) reported from Ditton, England

    @virginmedia #virginmedia please answer your phone poor Internet connection and paying for a service we are not receiving is not acceptable you need to improve your appalling service

  • MarkPashby Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England

    @virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown

  • HighstedJackie Jackie highsted (@HighstedJackie) reported from Maidstone, England

    @virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown

  • yiddo71 Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia the worst customer service ever!!

  • kelly_bingham2 Kelly Bingham (@kelly_bingham2) reported from Southend-on-Sea, England

    @virginmedia you are an absolute shambles and that’s me being polite .... countless amounts of calls, hours on end of holding on the line and trying to resolve a very simple issue and it is STILL not resolved ..I am beyond frustrated now and will never ever use you again

  • l_stallworthy Laura S 🦢🦄 (@l_stallworthy) reported from Gillingham, England

    Virgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol

  • yiddo71 Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia has the shittest broadband and customer service in the world!!!

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    All ******* weekend on to @virginmedia about their shit service and absolutely nothing

  • wonky61shaky Penny Rolfe (@wonky61shaky) reported from Southend-on-Sea, England

    @virginmedia When are you going to refund me for many days without a wifi signal

  • TheSugg David Sugg (@TheSugg) reported from Gravesend, England

    @virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • speed_bluefox47 ςαι | Speed_BlueFox⁴⁷ ψ (@speed_bluefox47) reported

    @virginmedia I'm currently on M50 and upgraded to M350 and said I would get an email detailing when it should get posted to me but I never got the email.

  • jptweethawk Jonny Porter (@jptweethawk) reported

    Interesting that since I recently 'upgraded' my @virginmedia broadband I have had constant interruptions to service. How can it be worse. Previous version was way better! In fact your whole service has gone downhill.

  • CatRah11 Cat Raheem (@CatRah11) reported

    @virginmedia I don't think another member is going to solve this. We need an engineer. I will check the website and book one, and file a complaint that one was not booked in December as we were told.

  • Martinf76606790 Martin fuller (@Martinf76606790) reported

    what the hell is going on with virgin media been rubbish all wkend very slow not happy

  • norters norters (@norters) reported

    @virginmedia Any ETA on broadband service coming back online in the L20 area?

  • MBComp19 MB (@MBComp19) reported

    @virginmedia That's stupid. The whole point of logging on is to do that. When I log on I can see all my account details. Either I have passed security or I haven't?????

  • kaejlaab The General (@kaejlaab) reported

    @virginmedia If you were anywhere decent you would be up to date with all your maintenance, & would inform customers of any works due that might effect their service. But you just continue to stay silent & take our money without a care. You are a shambles of a company and I will leave ASAP

  • _SteveBotham ⭐️Steve Botham (@_SteveBotham) reported

    @virginmedia Down when I’m in bed, but when your cameras, call system and alarm are all on the cloud, we lose that security.

  • EY_Matters EY Matters #OneSector #OneVoice (@EY_Matters) reported

    @virginmedia It was not ordered have lodged a formal complaint am apparently going to have a call back on Tues after the call where I agreed renewal has been listened to by a manager from Belfast office. An engineer has also been booked and I am paying for it despite the Homework I pay for

  • Lauren_Sad Lauren Sadler (@Lauren_Sad) reported

    @virginmedia My mobile service and data are completely down (Falmouth UK). Your checker says no issues. I can't phone you due to no signal and can't get wifi calls working. Seems to be no other way to contact you and I'm losing my mind.