Virgin Media outages and service status in Gillingham, England

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gillingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gillingham, England

The most recent Virgin Media outage reports came from the following cities: Chatham, Southend-on-Sea, West Malling, Maidstone, Gillingham, Gravesend, Grays, Rochester, and Canvey Island.

City	Problem Type	Report Time
Chatham	Internet	9 hours ago
Southend-on-Sea	Internet	13 hours ago
Southend-on-Sea	Internet	2 days ago
Southend-on-Sea	Internet	3 days ago
Southend-on-Sea	Internet	4 days ago
Southend-on-Sea	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

• 
  ∂αиѕкι (@DanskiBoyWonder) reported 38 seconds ago from Rochester, England

  @virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.

• 
  Penny Rolfe nee Acres (@wonky1961) reported 2 minutes ago from Southend-on-Sea, England

  @virginmedia You are no longer my ISP due to your incompetence. Also there will be a lawsuit pending due to the fact I almost died from pneumonia with pulmonary oedema and sepsis later going into stage 2 respiratory failure. Your useless service is unacceptable.

• 
  Going for Gold (@Gold_Accounting) reported 2 minutes ago from South Ockendon, England

  @BBCNews please help. @virginmedia refusing to make an 87 year old with a heart condition who needs her telephone 24/7 for her emergency button a priority. Not sending an engineer for ANOTHER 6 DAYS.

• 
  ⚒Mark Sands⚒ (@marksands69) reported 4 minutes ago from Rainham, England

  Anyone still having broadband issues with @virginmedia

• 
  Simon Norris (@sinozza) reported 7 minutes ago from Southend-on-Sea, England

  @ThatNickElse @virginmedia Did you get through in the end Nick...I'm having similar problems to you.

• 
  Mark Gould (@yiddo71) reported 7 minutes ago from Rochester, England

  @virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff

• 
  THE FEE MG! 👩🏻 (@TMFeeG) reported 10 minutes ago from Maidstone, England

  @virginmedia This is not what happened. It was taken away by the engineer who came to uninstall it 6 months ago! He also cut through the phone line and we have had 6 months of issues trying to get phone line installed. Open Reach have been amazing! I am disgusted with the attitude of VM rep

• 
  Mark Gould (@yiddo71) reported 10 minutes ago from Rochester, England

  @virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times

• 
  Elise 💉💉💉💉 (@elise_john85) reported 11 minutes ago from Maidstone, England

  @virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills

• 
  Darren Young 📺 (@Just_Daz_Young) reported 14 minutes ago from Gillingham, England

  @virginmedia No its ok.... ill get a proper company to take the contract over and cancel you. @BBCWatchdog are surely interesting in your customer service as I have screen shots.

• 
  Kelly **** (@kellydyke08) reported 15 minutes ago from Southend-on-Sea, England

  @virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown

• 
  PCPresenter (@PcPresenter) reported 27 minutes ago from Maidstone, England

  @virginmedia If you do not fix the #FuryWhyte fight by 7:30pm, I will cancel my subscription and go to @sky as they seem to be able to hold up their end of a contract.

• 
  Russell Norris (@rrrussboy) reported 27 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve already raised a complaint. I spoke to someone in the Stage 2 complaints team who told me it’s being dealt with and, as already mentioned, a manager would call me back at 4.30 which didn’t happen. Can someone please sort this out?

• 
  ꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported 29 minutes ago from Gravesend, England

  @JooMarsden @virginmedia It appears it’s gotta be all our road .. surely others have reported an issue too hence it needs to be addressed rapidly lots of stressed and angry customers I’d imagine #notimpressed

• 
  Michael Carter (@Michael69078135) reported 31 minutes ago from Maidstone, England

  VIRGIN MEDIA WHY CANT I GET “virgin to go or media on my phone” Keeps saying Sign In then it won’t recognise my email address 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

• 
  Paul Dwyer (@pauldee74) reported 32 minutes ago from Grays, England

  @virginmedia 02038271376 is this one of your numbers been getting calls for 3 days saying there virgin and problem with my internet!!!

• 
  Nick Miller 🇺🇦 (@NickMillerUK) reported 32 minutes ago from South Ockendon, England

  @virginmedia somehow you have reset my Dad’s Virgin media box, LAN seems to be off and the wifi on it is back on. This is rubbish because we have network setup there with much better hardware than your box. Now none of it works and I am hundreds of miles from his house. Why?

• 
  ꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported 43 minutes ago from Gravesend, England

  @JooMarsden @virginmedia I truly have never experienced anything like this before , there’s gonna be a launch here soon … this router out my bloody window and I couldn’t give a toss where it touches down @richardbranson it certainly won’t be a safe landing where’s our service we are paying for ?

• 
  C Borrill-Bromige (@cboxot) reported 53 minutes ago from Rochester, England

  @virginmedia @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles

• 
  Mark Gould (@yiddo71) reported 54 minutes ago from Rainham, England

  @virginmedia what is going on with broadband not working in ME7 area?? Cannot access website either so unable to check status…

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  zoe (@mrsdefleppard_) reported 4 minutes ago

  @PeteUK7 @virginmedia I rang an insurance company cos I put in a claim for a cancelled holiday asked them if they needed my dads death certificate their reply was has he died erm wtf. Some companies have no tact at all 🤬

• 
  Skihippy loves flops (@skihippy) reported 4 minutes ago

  @PeteUK7 @virginmedia When my grandfather died and my dad tried to cancel his phone contract, the company said they needed the written approval of the contract owner. My dad said that this will be difficult because he’s already buried and the grave has a pretty heavy stone cover…

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 5 minutes ago

  @virginmedia @RumouredRebecca I want to end my tv services early. I did ask for help a few times but you haven't responded yet. Why is this? Im still leaving no matter how many times you ignore me, your service is abysmal. I'm still paying even though I use Freesat. HELP PLEASE 🥺

• 
  Richard Davies FRSA (@radavies_art) reported 7 minutes ago

  Dear @virginmedia I’ve had no TV signal for almost a month. When I contacted you, I was twice left on hold for over an hour; when I finally spoke to someone, I was assured reception would be restored within 24hrs, that was two weeks ago!

• 
  On The Right Side (@antiprotests) reported 7 minutes ago

  @PeteUK7 @virginmedia I’m sorry for your loss, this interaction with @virginmedia just goes to show how “important” the customer journey is to all of the big communications companies. They are just interested in new customers and have little care or empathy with their existing customers.

• 
  d_f1888 (@df1888) reported 7 minutes ago

  @LutzSchueler @virginmedia We’ve been waiting since January for VM fibre to be installed and the customer service has been shocking. I’ve raised 3 complaints emailed your office and still have not had the service installed. Next stop the communications ombudsman !!

• 
  GB Food Finder (@britfoodfinder) reported 9 minutes ago

  @LivThms @virginmedia That’s terrible. I find it quite unbelievable that @virginmedia will not accept this is a widespread problem and are not even admitting so, let alone try to resolve it for us all. How can we be expected to remain customers without the means to access our accounts?

• 
  L 💉 (@Karma_Soul) reported 11 minutes ago

  @virginmedia you said my box needs updating as it won’t work anymore if I don’t. I call and update it. I said I don’t want to change my package. You have now doubled my bill? Been on hold for 30 mins no answer and your web chat can’t help. If I wanted to upgrade, you’d pick up

• 
  Wirtz machine (@DavidVaughan5) reported 11 minutes ago

  @virginmedia My virgin media phone allows incoming calls but every time I phone out its showing as busy? I cant get through to speak to anyone to fix this?

• 
  Yogesh (@meta_element) reported 11 minutes ago

  @virginmedia virgin media your customer support for broadband billing is such a pain to deal with. Shame on you.