Virgin Media Outage Report in Gillingham, Kent, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gillingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Gillingham, Kent, England
The most recent Virgin Media outage reports came from the following cities: Grays, Maidstone, Longfield, Southend-on-Sea, Chatham, Stanford-le-Hope, Gravesend, Gillingham and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Grays |
Total Blackout | |
| Maidstone |
Wi-fi | |
| Maidstone |
Total Blackout | |
| Longfield |
Total Blackout | |
| Longfield |
Internet | |
| Maidstone |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gillingham, England
Latest outage, problems and issue reports in Gillingham and nearby locations:
-
Julie McCarthy
(@jooz282) reported
from
Rochester, England
@virginmedia It was a little more than short lasting pixelation! The channel kept dropping completely and during the main fight it felt like we were watching in slow motion.
-
ron palmer
(@moebius1967) reported
from
Southend-on-Sea, England
I'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?
-
Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia This is a long story. But Virgin have changed my IMEI number making a second repair not possible. My account is down and even Virgin can't access it. I've been promised calls back several times but they've not happened. The litany of Virgin failures is impossible to put in a text
-
Jane Exon
(@ExonJane) reported
from
Maidstone, England
@virginmedia I have been trying to cancel my subscription (first year ended in Sept) for weeks. In the end I gave up and cancelled my direct debit... suddenly I’m contacted! Could we please talk please
-
Julie McCarthy
(@jooz282) reported
from
Rochester, England
@virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?
-
🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@virginmedia is there internet issues in the Medway area?
-
ron palmer
(@moebius1967) reported
from
Southend-on-Sea, England
@bushontheradio Trying to get through to Virgin media to cancel the contract. Bloody chatbot isn't worth a ****
-
Mark..
(@MLong94) reported
from
Grays, England
Imagine my shock. Virgin media telly and internet down, AGAIN. **** *****
-
TDF TT
(@TDF_TT) reported
from
Gillingham, England
@virginmedia TV outage ME4?
-
South East Timber & Damp
(@SETimberDamp) reported
from
Maidstone, England
Hanging on now for over an hour to @virginmedia after being sold a router for a new flat that I told them had a BT phone socket. Trying to #cancel as landlord wont have additional sockets. Lady put us in hold/SILENT for 55mins - they are hoping we disconnect. #virginmedia
-
Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.
-
Kelda🥤
(@keldaaa) reported
from
Canvey Island, England
@virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.
-
Lawrence Hooker
(@goonerlgh) reported
from
Gillingham, England
@virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?
-
Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.
-
Ella
(@helloellaxo) reported
from
Maidstone, England
@virginmedia Hi, I’m switching to Virgin broadband next week (being installed) but my Now broadband doesn’t end until the 11th, is that going to be a problem? Can it still be installed? Thank you
-
lindsay wood
(@Dearnormajeane) reported
from
Southend-on-Sea, England
@kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself
-
Richard Stanley
(@RichAlStanley) reported
from
Maidstone, England
Have paid £26 for HD live download and quality is terrible @virginmedia. Its pixallating and freezing @SkySport. Is this going to be sorted out? Why is there no message on screen explaining theres a technical problem ?
-
kali ace
(@GrandmasterAce1) reported
from
Grays, England
@SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky
-
kali ace
(@GrandmasterAce1) reported
from
Grays, England
Virgin media users any issues 😣?
-
ron palmer
(@moebius1967) reported
from
Southend-on-Sea, England
Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Simon Willars
(@swurra) reported
@virginmedia I have only a few days if my cooling off period left so need this adding or I will cancel
-
maia❤️
(@maiagpancherz) reported
@virginmedia wifi down in CO4 Colchester for nearly 24 hours now. tried to turn off and on, comes back with all green lights for about 10 seconds then turns amber again. trying to call for some assistance but the number is closed.
-
propercinephile
(@propercinephile) reported
@virginmedia your internet service is so bad, I couldn't work whole day properly. You gotta do something, it is disgusting.
-
lisa bowden
(@lashes60) reported
•today my husband rang @virginmedia to try and reduce our £129 monthly bill by removing movies and a tivo box that does not get used no problem they said we can send you a new box aswell but there was a £79 charge for an engineer to fit it when my husband fitted my dads last
-
Murphstarrr123
(@AndrewM36673935) reported
@virginmedia absolute joke of a company, rang many of times about the performance of my poor internet to be told it’s not there issue. I’ve bought another device and I’m still having the same issues. I’ll be calling tomorrow to end my contact!
-
Claire Chapman
(@claireEgibson) reported
@virginmedia My husband waiting to be connected to live chat agent for 5 HOURS to try and cancel our change of address and your lines about to close. This is an absolute disgrace how can we make a formal compliant? #worstcustomerservice #worstcustomerserviceever #disgusting
-
simon watling
(@watling_simon) reported
@virginmedia id like to speak to the head of your customer service department and ask him why your tactic for customers is to distract and frustrate till people hangup it should be illegal for these practices to exist and id like to do something about it
-
Vicky
(@Vicky_F1Girl) reported
@vixbrock @virginmedia Same ..over 2 hrs of my life Im not getting back lol..each time I got pushed to another caller in the so called correct department the line goes dead ! Shocking service
-
kalbor
(@kalbor3) reported
@virginmedia Weirdly I am aware of how to check the service via your website. But it’s amazing how come @virginmedia left me again without any service again in less than 3 days! Shame on you! Useless. @richardbranson fix your service
-
Tam
(@tuhhduhh) reported
@virginmedia I have already called - the line says that there are issues with the network in the area but the link that gets texted says that there isn’t… we’re still without any internet connection and this has been persisting for well over 24 hours now