Virgin Media

Virgin Media Outage Report in Gillingham, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Gillingham come from postal codes ME7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gillingham, Kent, England 05/06/2025 04:55

May 06: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Gillingham, Kent, England

The most recent Virgin Media outage reports came from the following cities: Gravesend, Gillingham, Grays, Southend-on-Sea, Maidstone, Chatham, Rochester, Canvey Island, Sittingbourne and Aylesford.

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Internet
United KingdomGravesend Internet
United KingdomGillingham Internet
United KingdomGillingham Internet
United KingdomGrays Internet
United KingdomGillingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

  • markmchenry022 Mark Mchenry (@markmchenry022) reported from Maidstone, England

    @virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening

  • HighstedJackie Jackie highsted (@HighstedJackie) reported from Maidstone, England

    @virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤

  • yiddo71 Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia has the shittest broadband and customer service in the world!!!

  • markmchenry022 Mark Mchenry (@markmchenry022) reported from Maidstone, England

    @virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    @financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues

  • l_stallworthy Laura S 🦢🦄 (@l_stallworthy) reported from Gillingham, England

    Virgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    I am getting the serious **** with @virginmedia absolutely appalling service!!!

  • yiddo71 Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia the worst customer service ever!!

  • BrazilArteUK BrazilArte (@BrazilArteUK) reported from Southend-on-Sea, England

    I’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.

  • divadnoryb David A Byron (@divadnoryb) reported from Grays, England

    @virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..

  • kelly_bingham2 Kelly Bingham (@kelly_bingham2) reported from Southend-on-Sea, England

    @virginmedia you are an absolute shambles and that’s me being polite .... countless amounts of calls, hours on end of holding on the line and trying to resolve a very simple issue and it is STILL not resolved ..I am beyond frustrated now and will never ever use you again

  • HighstedJackie Jackie highsted (@HighstedJackie) reported from Maidstone, England

    @virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown

  • M_Morgan94 Mark Morgan (@M_Morgan94) reported from Rochester, England

    Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡

  • _SamButler Sam (@_SamButler) reported from Rochester, England

    @virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke

  • LiisaJane LiisaJane'x (@LiisaJane) reported from Southend-on-Sea, England

    @virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    All ******* weekend on to @virginmedia about their shit service and absolutely nothing

  • MarkPashby Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England

    @virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown

  • MarkPashby Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England

    @virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BtonGirlProbs The Brighton Girl (@BtonGirlProbs) reported

    @virginmedia New sim 2 weeks ago, it didn’t work. All troubleshooting done. Nothing to do with signal. Tried WiFi enabled calling and doesn’t work either. They are saying it’s an error on the number and not a SINGLE person has rung back when promised.

  • nialltodd82 niall todd (@nialltodd82) reported

    @virginmedia hi, I need some help but the phone system seems to be down, can someone help please?

  • _sarah_richards Sarah Richards (@_sarah_richards) reported

    Hi @virginmedia - any reason why I can’t make any calls at all? Apparently all numbers are barred…? Doesn’t bode well if there’s an emergency… Any suggestions? Thank you.

  • livorton1 Liv Orton (@livorton1) reported

    @virginmedia I have had no wifi for 5 days, No coms from you and your customer service cut me off. When are you going to fix issues in SW London😡

  • ansocreative Ansocreative (@ansocreative) reported

    @virginmedia Hi Virgin Media, I’m no longer need internet and want to end the contract but contacting you is too hard. I called 0345 454 1111 5-6 times yesterday and today but all calls were disconnected after a long queue and wait. Is there another way I could cancel the contract?

  • jeremy_force ForceGhostJeremy (@jeremy_force) reported

    hello @MartinSLewis @virginmedia just hiked the price again. No phone numbers on the letter or website and when I find the number online and i call to #cancel They have technical difficulties and hang up.. meanwhile new customers get the same deal half price.. fair?

  • Emmapenn13 Emma penn (@Emmapenn13) reported

    @virginmedia @adelem79 I'm having the same problems too

  • Brandonpatchett Brandon Patchett (@Brandonpatchett) reported

    @virginmedia Can’t even get a signal in my own town for the past month…

  • FatimaZ65990169 Fatima Zia (@FatimaZ65990169) reported

    @virginmedia This is the issue I am having. I have phone broad band and tv with virgin my contract is to end on 31st but I have received a bill of 139 i have been left in limbo, I can not agree to webchat as I don’t know if I will have access to internet on Monday or not

  • HelenWayson Helen Wayson (@HelenWayson) reported

    @virginmedia My 88 Yr old Mum is in isolation in hospital and you have cut her off YES WE NEED HELP