Virgin Media Outage Report in Gillingham, Kent, England
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The latest reports from users having issues in Gillingham come from postal codes ME7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gillingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Gillingham, Kent, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Rochester, Chatham, Gravesend, South Benfleet, Sittingbourne, Gillingham, West Malling and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Wi-fi | |
| Rochester |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Rochester |
||
| Chatham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Gillingham, England
Latest outage, problems and issue reports in Gillingham and nearby locations:
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Penny Rolfe nee Acres
(@wonky1961) reported
from
Southend-on-Sea, England
@Mattallwright 2 years on since I have been having trouble with Virgin Media (fingers crossed) they may have now get an uninterrupted supply after charging me late payments more than double my Media prices whilst as a Vulnerable Person they were awful
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Michael Carter
(@Michael69078135) reported
from
Maidstone, England
VIRGIN MEDIA WHY CANT I GET “virgin to go or media on my phone” Keeps saying Sign In then it won’t recognise my email address 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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PCPresenter
(@PcPresenter) reported
from
Maidstone, England
@virginmedia If you do not fix the #FuryWhyte fight by 7:30pm, I will cancel my subscription and go to @sky as they seem to be able to hold up their end of a contract.
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PCPresenter
(@PcPresenter) reported
from
Maidstone, England
@virginmedia Why is the #FuryWhyte fight not working?? I want compensation for this
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Nigel Rumsey
(@nigelrumsey) reported
from
Gravesend, England
@virginmedia Your link says it can’t find any issues, there are issues. Can you advise if it’s being investigated? What’s the eta? Thanks.
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Twiterteroo
(@Twiterteroo) reported
from
Gillingham, England
@virginmedia Folks, amuse me, why on earth would I or anyone complete a survey after leaving you when you couldn’t deal with the issue within 2 months and dare I say the plus 20 years we had an undiagnosed fault!?
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@virginmedia hi nope just saying unavailable at this time which is no help! working all week so now have to plan to work from home incase the update is its coming tomorrow!!! was all going good just yodel a nightmare! when there updated at 21.15 last night it said 15.00! so lied there!
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Simon Norris
(@sinozza) reported
from
Southend-on-Sea, England
@ThatNickElse @virginmedia Did you get through in the end Nick...I'm having similar problems to you.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@virginmedia @YodelOnline again day 3 of waiting for package spoke on webchat kept getting told its coming today + check tracking but tracking saying was delivered yesterday! another day wasted and taken off work yodel please help! I just need to know its coming today and a time
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Katie Purkiss
(@KatiePurkiss) reported
from
Southend-on-Sea, England
. @virginmedia down yet again? Not able to watch On Demand and error messages. Plus their website is down. 🙄
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Sean McDonald
(@SeanM_ODP) reported
from
Maidstone, England
@virginmedia As a virgin customer, Uswitch says I have the right to quit if I inform you before the 15th Feb (after price hike). I have now just phoned and you have now said it was the tenth!? What is it please?
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Russell Norris
(@rrrussboy) reported
from
Southend-on-Sea, England
@virginmedia You’ve now sent me the same unhelpful link about compensation 3 times. This will only compensate me if I have no service, and as I have a service (albeit 3mbps) this, as I’ve repeated several times, doesn’t help me. Another example of poor customer service
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Sean McDonald
(@SeanM_ODP) reported
from
Maidstone, England
1hr 15mins on the phone and counting just trying to cancel @virginmedia @VMHelpDesk Disgrace to be honest
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Michael Buckley
(@MikeBuckley2) reported
from
Gillingham, England
@virginmedia I am trying to access live chat as I have blackspots in house and would like WiFi boosters from Virgin. I have 200 Mbps but am getting only 20mbps in bedroom. Cannot find live chat on sites other than loads of help pages. Really frustrating
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Sharon Cooper
(@vamplady35) reported
from
Gillingham, England
@jamesdgreen02 @virginmedia I've got the same problem. Was told by the faults team that if it wasn't fixed by 11pm last night that it should be fixed by 8pm tonight. Still not fixed at the moment
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Simon Norris
(@sinozza) reported
from
Southend-on-Sea, England
@virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??
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chris cox
(@coxychris) reported
from
Southend-on-Sea, England
@virginmedia why are no one answering your lines all I wanna do is cancel my package
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MrChips
(@MrChips2000) reported
from
Grays, England
@virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.
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Sharon Cooper
(@vamplady35) reported
from
Gillingham, England
@virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.
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Dr Stower and the Stock Market of Madness 🦍
(@1CreativeRay) reported
from
Wainscott, England
@virginmedia Hi VM, I ordered a replacement remote control for my TIVO box. Just realised that was a couple of months ago but it never came. When trying online again it says as I’ve had one within six months I can’t order another. Please check that the first was ever sent, thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lostcrusader93
(@Lostcrusader93) reported
@ThatStreamerJez @AmyWosley @virginmedia Is mad because I have never had a problem
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Stuart Ferguson
(@majorclanger73) reported
@virginmedia "Total" is the operative word here, as long as it pops up for two minutes at some point you claim it wasn't a total outage and refuse to pay out. What's the contact address for your ombudsman?
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craig
(@craig49189175) reported
@virginmedia @VirginMediaCC because you are so **** and inept you managed to cancel all my service as requested, however then kept billing me. After 12 hours in total it was eventually sorted. You are now asking for equipment to be sent bk that was sent in feb.
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Han Nah
(@hanGrenade34) reported
@virginmedia It drops out on either,I'd only asked why we couldn't get Internet my daughters room and now since whatever scan you did we have bad Internet everywhere
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Mark Doig
(@MarkDoigFC) reported
@theroyalfactor @virginmedia They are a shambles. They have made working from home so painful and my daughter had so many problems when trying to teach dance lessons by zoom.
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Vijay Balasingham
(@VijayBalasingh1) reported
@virginmedia @vmbusinesshelp I have been promised to get a cal back from a supervisor within 72 hours but never heard of anyone . I have sold my shop in April why would I need a broadband ? When someone telling me there is a close of 3 month notice period ? When specially I’m out of contract already ?
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Adam Green
(@adammichaelgree) reported
@virginmedia Hi i need a Virgin Mobile bill from February 2019. your telephone support won’t provide it to me
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A͓̽n͓̽t͓̽h͓̽o͓̽n͓̽y͓̽ ͓̽J͓̽o͓̽h͓̽n͓̽s͓̽o͓̽n͓̽ 💯
(@AnthonyJohns0n) reported
@virginmedia Our facia is broken from the install! I haven’t been in touch as it takes ages to get an answer!
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peter hully
(@peterhully) reported
@virginmedia Btw I’ve just checked online and the complaint has not been updated since 26/5/21 - the day it was opened. That’s really poor since I spent 80 minutes on the phone to your customer services last week and your engineer has made two visits to my mum in the last five days.
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EmmaB97
(@B97Emma) reported
@virginmedia So ive now managed to find the complaints form. We dont feel valued. For months we've put up with wifi and tv issues due to the roadside box. Now the phone isnt working great so an engineer is coming out. We just want the same deal as everyone else. 2.