Virgin Media

Virgin Media Outage Report in Gillingham, Kent, England

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The latest reports from users having issues in Gillingham come from postal codes ME7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gillingham, Kent, England 08/08/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Gillingham, Kent, England

The most recent Virgin Media outage reports came from the following cities: Maidstone, Gillingham, Chatham, Southend-on-Sea, Grays, Rochester and Gravesend.

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City Problem Type Report Time
United KingdomMaidstone Internet
United KingdomGillingham Internet
United KingdomMaidstone Internet
United KingdomChatham Internet
United KingdomMaidstone Internet
United KingdomMaidstone Internet

Community Discussion

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Virgin Media Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

  • hilarymillingt hilary (@hilarymillingt) reported from Southend-on-Sea, England

    @virginmedia 2/2 when I've rang them with a toy TV problem,s

  • kellydyke08 Kelly Dyke (@kellydyke08) reported from Southend-on-Sea, England

    @virginmedia checked the website apparently no issues in my area, yet tv and WiFi keeps going off 👎🏻👎🏻

  • claighton89 Claigh Young (@claighton89) reported from Gillingham, England

    @virginmedia @mahager This is still a problem and has been since Tuesday! For the amount people pay for Virgin it a disgustingly bad service!

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    Got through to someone in India after 30 mins then the lady cut me off #FFS @virginmedia this is sooo shit!

  • shannonispeng S H A N (@shannonispeng) reported from Southend-on-Sea, England

    @virginmedia are trying to say I owe them 2 months of bills even though I can see on my bank statement I paid last months bill. Can someone please advise me as I just sat on hold for 30 minutes only for the rude inept **** to hang up on me after placing me on hold. #fuming

  • MrG48 Mr.G - Longy - Graham (@MrG48) reported from Gillingham, England

    @JessReeves @virginmedia I’d also need a new aerial erected as my one blew down many storms ago - actually if I don’t have an aerial why am I paying bbc tv licence

  • MickeyHill83 Mickey Hill (@MickeyHill83) reported from Maidstone, England

    @virginmedia I’m a media customer. Id really just appreciate it if someone from your downgrade/cost saving department could ring me. Can pm you my account number etc.

  • hilarymillingt hilary (@hilarymillingt) reported from Southend-on-Sea, England

    @virginmedia my landline has had a fault for over 24hrs. Have rung 151 from mobile but being visually impaired can't follow links, help pls

  • HazardOnTrack Aaron (@HazardOnTrack) reported from Rochester, England

    @virginmedia please sort out the issue with Broadband in ME5 - Walderslade. #ItsYouNotUs

  • therealims Len (@therealims) reported from Rochester, England

    @virginmedia @SkyUK make me an offer. Your service has to be better than this

  • _SimonChapman Simon Chapman (@_SimonChapman) reported from Rochester, England

    @RenaCrossley @virginmedia Nope! They are absolutely useless. By far one of the worst customer services you will ever find

  • FoxSlfox sharon fox (@FoxSlfox) reported from Grays, England

    @virginmedia @J_Roobs What is going on with broadband in our area we have had little or no service for days lucky we have sky broadband as well as I would not be tweeting this message #sortitout or loss our custom

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    Useless @virginmedia strike again with their crap customer service!! Send me a new sim and it does not work......useless and it means I now have to speak to their crap customer service again #ripoff #con #virgin

  • claighton89 Claigh Young (@claighton89) reported from Gillingham, England

    @virginmedia Each month I've had to make subsequent phone calls to have you rectify the bill. I called 2 or 3 times before this bill came out and was assured that it would not happen again. And as expected it has. Absolutely disgusting service!

  • hilarymillingt hilary (@hilarymillingt) reported from Southend-on-Sea, England

    @virginmedia it took my neighbour over 2 hours on phone but an engineer is coming today, taking 4 days for this is dreadful service

  • FoxSlfox sharon fox (@FoxSlfox) reported from Grays, England

    @virginmedia What is wrong with the broadband having no problem for days even weeks but no service at all now . Hope we will be refunded for service that not being provided

  • claighton89 Claigh Young (@claighton89) reported from Gillingham, England

    @virginmedia have the absolute worst customer service going! Have once again made a **** up with our bill, even after speaking to (and being lied to by) 3 different people on the phone! Absolute joke of a company!!!

  • claighton89 Claigh Young (@claighton89) reported from Gillingham, England

    @virginmedia Media Services. We were offered a deal back in July which was all sports, movies and kids channels for around £111. Since then we have had our wifi and box and each time I call about one of these issues you clear the deal from our account. This month billing us £215!!!

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @virginmedia still no phone number after a month since switching! Worst service ever! Still taking my money though ya robbing bastards

  • hilarymillingt hilary (@hilarymillingt) reported from Southend-on-Sea, England

    After contacting Virgin Media on Twitter numerous tines on Twitter about no landline & getting no help since Friday my neighbour phoned 1/

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_Mistery_7 Lee C (@Mr_Mistery_7) reported

    @virginmedia supposed to have delivery yesterday of modem (new customer), wasn't actually dispatched by your company, took day off work too, CS said will take another week.. appalling service...

  • rempsiph k (@rempsiph) reported

    @virginmedia thanks idiots. PAYING 70 ******* POUND A MONTH FOR THIS FUCKINS BULLSHIT A WEEK IN A ROW THIS HAS HAPPENED OMFG FIX UR ****

  • Chris_G_ Chunk (@Chris_G_) reported

    @virginmedia is there an issue with chat/WhatsApp today? I’ve been waiting to be connected to an agent since 11am.

  • pcrossy65 peter cross (@pcrossy65) reported

    @virginmedia That’s great then-So no WiFi or engineer coming out to rectify I can’t now get a appointment until mid week great Service 🙁

  • roibeard67 Roibeard (@roibeard67) reported

    @virginmedia They told me 5 working days, so someone is telling lies, again this shows up how bad VM is that someone is lying, I was even told on Monday this week 48hrs some one would contact me, this is disgraceful service, and I’ll be shopping around for a better supplier

  • ManicMiner20 Manic Miner (@ManicMiner20) reported

    @virginmedia Broadband is down for E15 1J? It went down at 12pm. Any updates?

  • rubytuesd Ruth Hawkins (@rubytuesd) reported

    @virginmedia absolutely awful service from you. Don’t call back. Can’t contact through WhatsApp. Only want to cancel now!!

  • pc1979pc PC (@pc1979pc) reported

    @virginmedia Sorry, original post was meant to say no service since 30th September not going to be fixed until 21st November - so 2 months of no service

  • irp87 Ian Poulton (@irp87) reported

    @virginmedia Taking extra money off people for a problem of your companies making doesn't seem right, what do you think?

  • ChickensAndBeez BumblingAlong (@ChickensAndBeez) reported

    @virginmedia what’s happened to service today? (Again - drops out every day). Can’t check online, as no WiFi. Don’t get strong enough mobile signal to check either, since 5G masts were put up locally.