Virgin Media Outage Report in Gillingham, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Gillingham come from postal codes ME7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gillingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Gillingham, Kent, England
The most recent Virgin Media outage reports came from the following cities: Rochester, Maidstone, Chatham, Gillingham, Southend-on-Sea, Grays, Borough of Thurrock, Gravesend, Canvey Island and Sittingbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
TV | |
| Maidstone |
||
| Chatham |
Internet | |
| Gillingham |
Internet | |
| Southend-on-Sea |
||
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gillingham, England
Latest outage, problems and issue reports in Gillingham and nearby locations:
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Helen Dickens (pinknblue):)
(@pinknblue) reported
from
Southend-on-Sea, England
@virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@virginmedia 02038271376 is this one of your numbers been getting calls for 3 days saying there virgin and problem with my internet!!!
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia How do I find out what the service address is that you are using as you seem you be saying that the billing address means nothing
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Pink Spaghetti PA Services Maidstone & S/Bourne
(@PinkSpag_Emily) reported
from
Sittingbourne, England
@virginmedia Morning! Still bad but worse on certain channels 😩
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MrChips
(@MrChips2000) reported
from
Grays, England
@virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia I think she was recording a fault as far as I could make out due to her poor English
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ron palmer
(@moebius1967) reported
from
Southend-on-Sea, England
Wow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.
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Antony Collett
(@heyitsant) reported
from
Maidstone, England
Hey @virginmedia, why is my issue still not resolved? I've spoken to several agents over the past 2-3weeks, all of whom said it was sorted. I have an open IT ticket and this is the reference number P010931869 .
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Nick Bultitude
(@bultifish) reported
from
Gravesend, England
Hmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia O2 have the correct information. The bills from Virgin have the wrong flat number on them. How do I know what you have for the service address? This isn’t clear on the website
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Sue Groves MBE
(@SUEG46) reported
from
Rochester, England
@virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?
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Rohan Seal
(@Rohanseal221B) reported
from
Maidstone, England
@virginmedia I have a CS1028 error on my new box. Never used. What shall I do? I called but said there was nothing that could be done …????? #virginmediadown
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VenusEnvi
(@VenusEnvi) reported
from
Grays, England
@virginmedia what’s the point of asking me to text when I’m ready to set up the new hub if your going to deactivate the old one before I’m ready!! Good job I have unlimited data on my mobile network!!
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?
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Kelly ****
(@kellydyke08) reported
from
Southend-on-Sea, England
@virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No, I want the postal address for service of a county court summons.
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rach
(@aitch_R_aitch) reported
Hello @Plusnet 👋 still no #broadband i want my 50quid back-paid for full installation,get left without any service!Your CS rep very unhelpful! I thought #virginmedia were bad,at least I had broadband! Full installation should include checking the line - no?! 🤔#Rubbish
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Purple Star 🕷️
(@EtoileViolette) reported
@virginmedia I have now for the fourth time in your app chat been told I'm being passed to the tech team. Every time, they put me in a queue then I end up back with the billing team who promise I'm with the right person then say they can't help. What do I have to do?
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RetroWrestling
(@RetroWrestling) reported
Never thought we'd have to contact @cedrsays regarding @virginmedia charging us too much per month for our package to what was verbally agreed, & never responding to multiple calls, emails, letters. Nearly 6 years loyalty & this is what you get. Terrible way to treat a customer.
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Robert Smith
(@RobertS23752158) reported
@virginmedia I am attempting to cancel a contract on a flat in Bristol.. Virgin media expects me to pay for a templated letter of cancellation from some other company called cancel contract or something in Kafkaresque language that also expects us to sign a contract for this company!
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Akii
(@akii_ito) reported
@virginmedia And to clarify, I've given my details 3 times (which the bot didn't understand, neither the details nor the issue), and FINALLY got connected to Tenzin, and because I was busy, I replied an hour and a half later to be responded to by the bot.
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Luke James
(@L_Nag95) reported
@AshAlmquest @virginmedia Because they’re terrible it’s about as stable as a drug addict.
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Akii
(@akii_ito) reported
@virginmedia Also seem too busy to help via text. I'm being sent to the stupid bot every time I reply. Would seem if I don't reply as soon as possible, I get my progress reset and have to start answering the stupid questions again, with a bot that clearly doesn't work. This is disgraceful tbh
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Sam
(@Sam_Rigg1) reported
@virginmedia The status page never says there is an issue when I check it as a result of slow speeds.
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scott
(@ttocs84) reported
@virginmedia No. I literally signed up and it gave me two options for dates to get broadband out and that was 21st or 22nd then day later email saying it’s now 8th of jan. The outside work isn’t done by virgin so they can’t help with that which is poor.
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Robert Smith
(@RobertS23752158) reported
@virginmedia I am attempting to cancel a contract on a flat in Bristol.. Virging media expects me to pay for a templated letter of cancellation from some other company called CIA cell contract or something in Kafkaresque language that also expects us to sign up a contact for this company!