Virgin Media outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Gillingham, Wickford, Chatham, and Rochester.

City	Problem Type	Report Time
Basildon	Internet	7 days ago
Southend-on-Sea	TV	7 days ago
Basildon	TV	12 days ago
Gillingham	Internet	12 days ago
Basildon	TV	12 days ago
Southend-on-Sea	Wi-fi	18 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Twiterteroo (@Twiterteroo) reported 1 minute ago from Gillingham, England

  @virginmedia Folks, amuse me, why on earth would I or anyone complete a survey after leaving you when you couldn’t deal with the issue within 2 months and dare I say the plus 20 years we had an undiagnosed fault!?

• 
  Kim Baker was Lovett (@Kimlovett) reported 2 minutes ago from Southend-on-Sea, England

  @virginmedia what’s happened to your customer services? I have stayed with you for years now need your help, can’t log into my account need your help and holding forever on the phone ....

• 
  ron palmer (@moebius1967) reported 5 minutes ago from Southend-on-Sea, England

  Wow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.

• 
  matt (@briggsym) reported 6 minutes ago from Wickford, England

  @virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.

• 
  paul fouracre (@moleyfozz) reported 7 minutes ago from Rochester, England

  Two contrasting phone calls to @virginmedia CS this morning. Really unhelpful 1st guy / rude. Rang directly back and the differner guy was absolutely amazing. Mathew was his name and he needs a praise. 1st guy really needs a lesson in customer service. Thank you Mathew.

• 
  Onearmedjohn (@onearmedjohn) reported 8 minutes ago from Gillingham, England

  @virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.

• 
  Penny Rolfe nee Acres (@wonky1961) reported 10 minutes ago from Southend-on-Sea, England

  @virginmedia You are no longer my ISP due to your incompetence. Also there will be a lawsuit pending due to the fact I almost died from pneumonia with pulmonary oedema and sepsis later going into stage 2 respiratory failure. Your useless service is unacceptable.

• 
  Matt Frow (@Matty411) reported 13 minutes ago from Corringham, England

  @virginmedia I hope you can help me. When I try to watch TV on virgin tv go,but it come up something went wrong error comes up (even if I use another account). I hope you can help me.

• 
  Samantha Doe (@samanthadoe1) reported 18 minutes ago from Canvey Island, England

  Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?

• 
  Sue Groves MBE (@SUEG46) reported 19 minutes ago from Rochester, England

  @virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?

• 
  Tommy Doyle 💙 (@Tommy_Doyle) reported 21 minutes ago from Southend-on-Sea, England

  @virginmedia Hi, had a call this morning allegedly from you saying my internet service was compromised and malware was being downloaded, then proceeded to ask questions which I refused to answer. Was it you lot?

• 
  Scott Wickham (@Scott_Wic) reported 22 minutes ago from Rochester, England

  @virginmedia My request to support was about the hub5 and some Wi-Fi extenders/boosters which I’m entitled to, they said that it was sorted and would be in the post and now only the hub5 has turned up!!! Does this mean I have to contact support again…….

• 
  Penny Rolfe nee Acres (@wonky1961) reported 24 minutes ago from Southend-on-Sea, England

  I have had wifi issues since june2020now they are trying to get paid twice im 1 month. Virgin still owe me compensation. Due to Virgin's failure to keepvulnerablepeoplesafe.://www.virginmedia.com/support/help/check-services/address-identification/identify

• 
  Samantha Doe (@samanthadoe1) reported 28 minutes ago from Canvey Island, England

  @virginmedia Yes and there are/were no known broadband issues showing in the area on the service page

• 
  paul fouracre (@moleyfozz) reported 30 minutes ago from Rochester, England

  @virginmedia trying to log a fault but still not received txt with online link. Telephone always on hold plz help

• 
  paul fouracre (@moleyfozz) reported 36 minutes ago from Rochester, England

  @MrG48 @virginmedia Yep. Turned it all off once came back ok but very hit and miss tonight. Good job not working from home at the moment.

• 
  Onearmedjohn (@onearmedjohn) reported 42 minutes ago from Gillingham, England

  @BritishGas I’m truly astonished. I didn’t think there could be anyone worse than @virginmedia for customer service but you’ve managed it. I’m in awe.

• 
  Lawrence Hooker (@goonerlgh) reported 45 minutes ago from Gillingham, England

  @virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?

• 
  john perreira (@johnperreira) reported 45 minutes ago from Basildon, England

  @simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys

• 
  Julie McCarthy (@jooz282) reported 46 minutes ago from Rochester, England

  @virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Success W Lewis (@SuccessWLewis1) reported 6 minutes ago

  @virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.

• 
  a staunch advocate of things (@fahadiiae) reported 8 minutes ago

  @Johnty14 @virginmedia That’s why i never walk out the front door, sends a signal to the burglars that im not in. Best to rappel down a garden side upstairs window

• 
  Unainstein (@AstonVillaDoge) reported 10 minutes ago

  So done with @virginmedia, live chat is useless, offer you absolutely terrible deals 'Your renewal offer will be £15 a month more than you currently pay, despite above inflation cost increases every April and you will receive nothing extra in return. This is our biggest discount'

• 
  Our Electric World (@O_E_W) reported 11 minutes ago

  @TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.

• 
  Ken Bar Low (@OldPeopleFine) reported 12 minutes ago

  @Dearme2_ You think when you hit rock bottom things can only get better but then your house burns down and virgin media take you to court for non payment of your wifi

• 
  Stephen Maddock (@stephenm68) reported 13 minutes ago

  @alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.

• 
  Dr Peter Dilworth 💙 #Woke #GTTO 😷 Blue Tick👀 (@PeterDilworth1) reported 16 minutes ago

  @virginmedia please help these people out. You are now aware of the situation and are not providing the service you are being paid for.

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 18 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  LivingSage (@LivingSage2) reported 18 minutes ago

  @Dacosta150 @Jojo_agboola Bro, I’m on Youfibre too, lovely network. I dropped virgin media broadband, not because they are bad but cos of Youfibre upload speed. Their 1000mbps download is same with their 1000 upload. I’m on You2000 and it’s been lovely. @Jojo_agboola should try it

• 
  Connor Wilson (@ConnorTWilson) reported 18 minutes ago

  Virgin Media wifi is just **** innit