Virgin Media Outage Report in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Rochester, Gillingham, Sheerness, Chatham, South Benfleet, and Canvey Island.

City	Problem Type	Report Time
Basildon	Internet	2 days ago
Southend-on-Sea	TV	6 days ago
Southend-on-Sea	TV	8 days ago
Basildon	Internet	8 days ago
Basildon	Wi-fi	8 days ago
Southend-on-Sea	Wi-fi	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Sharon (@sharonblaxland) reported 2 minutes ago from Southend-on-Sea, England

  @virginmedia has gone down, no internet and only a few obscure tv channels.... that I’m watching, so I can keep watching telly 😳

• 
  Marc Corn (@marcsnappy) reported 3 minutes ago from Basildon, England

  Hey @virginmedia you better offer me a better deal tomorrow or else I will be leaving. New customers are always treated better than existing. I know from experience with you guys that this never changes.

• 
  Ashley Snowdon (@sudoash) reported 3 minutes ago from Gillingham, England

  @virginmedia My Wi-Fi is fine; the issue is with the public WI-FI using the WIFI Connect app.

• 
  Lawrence Gardiner ➡️ (@LawroGardiner) reported 8 minutes ago from Basildon, England

  @Dianemiddleto @tankhead666 @virginmedia Thanks. I got the text hours after talking to Virgin Media on the phone to activate my hub after a house move. Never had it before. Something not right in their call centres.

• 
  Richard S (@engineer59a) reported 11 minutes ago from Corringham, England

  @virginmedia 3 days of warm weather and your network goes to pot!😔😡 3 rd day in a row no internet intermittently

• 
  Richard S (@engineer59a) reported 16 minutes ago from Corringham, England

  @virginmedia 15 minutes wasted waiting on the phone till 9PM For the most awful internet service, 6 days now of truly awful service

• 
  Karen Gale (@karengale7) reported 18 minutes ago from Corringham, England

  @virginmedia I was waiting to speak to your team after asking to cancel my contract and got cut off just before 9pm!!! Urrrrggghh

• 
  Ryan (@RyanTCB) reported 20 minutes ago from Basildon, England

  I hate phoning virgin media at weekends and getting the Indian support centre 🤬

• 
  mark Steven (@dickinson_mark) reported 22 minutes ago from Southend-on-Sea, England

  @virginmedia Only if i had virgin media box for my own but I don't live with my Mum and dad anymore but she my still pays for it anyway on her account by virgin I have a Sony Xperia mobile but my WiFi is Now BT mark Steven Grahame house in Southchurch in Southend please help

• 
  Debz Glover😜 (@DebzGlover) reported 26 minutes ago from Basildon, England

  @virginmedia Hi, no service issues in my area according to your website

• 
  Karen Gale (@karengale7) reported 28 minutes ago from Corringham, England

  @virginmedia I'm really fed up I've waited 45 minutes to speak to you to cancel my services after yet another price increase to be told I've got another 30 minutes to speak to another team I'll go sky for a cheaper deal now

• 
  Aaron (@HazardOnTrack) reported 31 minutes ago from Rochester, England

  @virginmedia please sort out the issue with Broadband in ME5 - Walderslade. #ItsYouNotUs

• 
  Richard S (@engineer59a) reported 33 minutes ago from Corringham, England

  @virginmedia WHAT AN AWFUL SERVICE YOU ARE PROVIDING! Internet down over 1 hour, your automated service hangs up when saying it’s going to test my line and when I ring and go to ‘ want to leAve’ that’s a 10 min+ hang on phone Sort yourselves out Virgin Media😡

• 
  Richard S (@engineer59a) reported 35 minutes ago from Corringham, England

  Virgin media - your automated service has a flaw, it just repeats the same message, ‘ no faults found’, when there is a fault, like my internet is giving 2Mb download right now

• 
  Mr.G - Longy - Graham (@MrG48) reported 40 minutes ago from Gillingham, England

  @JessReeves @virginmedia I’d also need a new aerial erected as my one blew down many storms ago - actually if I don’t have an aerial why am I paying bbc tv licence

• 
  Richard S (@engineer59a) reported 48 minutes ago from Corringham, England

  @virginmedia So only total loss of service allows me compensation,just 7 days of really awful service including customer services, when asked about compensation and I query the criteria,throw a ‘sorry I can’t hear you’... Now that’s really awful customer service 😡

• 
  Kelly Dyke (@kellydyke08) reported 50 minutes ago from Southend-on-Sea, England

  @virginmedia checked the website apparently no issues in my area, yet tv and WiFi keeps going off 👎🏻👎🏻

• 
  Football 4 All (@WUFC2005) reported 51 minutes ago from Southend-on-Sea, England

  @virginmedia nothing but issues. 2G & 5G always stops working. Updates happens when ever it feels like. And every time I contact Virgin, it's like talking to a 6 year old.

• 
  Karen Gale (@karengale7) reported 56 minutes ago from Corringham, England

  @virginmedia No I've not I will call and cancel my package over the weekend

• 
  Chris Tring (@drongo123uk) reported 56 minutes ago from Gillingham, England

  @virginmedia @therealpaulbond Seems like its a lot of people with problems, 103, 113 not working but 853 is.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nigel Lupton (@luptonn) reported 7 minutes ago

  @ewanbirney @virginmedia Same here in N4. Having to use Mobile Hotspot for VPN to work but TuneIn radio is playing fine on Virgin Media. My guess was some kind of DNS issue

• 
  Ray Morgan. NHS💙 (@Rayzor74) reported 7 minutes ago

  Contacted @virginmedia on Monday with ref to the new increase which I discussed with Brad in the hope that a package adjustment could be worked out. I was told he discussed it with his manager and call back with help to resolve the issue. Still awaiting the call back..

• 
  the stressed PiG (@MrWp80) reported 9 minutes ago

  @JohnnyTortoise @virginmedia will do thankyou but i can't even get virgin in my area because the lines are crap in my area,im currently fighting the isps,and line area management team to improve the service in our area,if you have problems get your local mp involved isps dont care unless they get the money.

• 
  3lawe (@ali_attalla) reported 12 minutes ago

  @virginmedia No different. Logged many complaints.. no change, no contact from Virgin.. ongoing until march 9th they said.. this is the same issue which they said will be resolved in early Feb

• 
  virginmediadontuse (@virginmediadon1) reported 14 minutes ago

  @virginmedia Sorry but can you not understand... I cancelled. Got an email confirming that. VM didn’t carry out cancellation but carried on billing me for 8 months instead. I’m the customer - you show me the EXACT part of your Ts&Cs that says I needed to do anything else.

• 
  WEEZY (@Weezy_IPD) reported 14 minutes ago

  @virginmedia Ive called this number many times they said they havent got a complaint department all they can do is raise another complaint i refuse to call u guys as i want for over an hour for a call anyways

• 
  Muhammad Waqas (@WaqasScientist) reported 17 minutes ago

  @Ponty100mph @virginmedia Please don’t go for @virginmedia. They have worst service as well. Signal drops quite often and no internet as well.

• 
  J BavSlim (@arbvor) reported 17 minutes ago

  @virginmedia every day service down!!!!

• 
  James Guiness (@james1980uk) reported 21 minutes ago

  @SChristie_ @virginmedia Awful service again from virgin seems like happening a lot throughout North London as have seen it happen to a lot of people in N8 including myself.

• 
  Malcolm B (@fragglerock41) reported 22 minutes ago

  @virginmedia Tried the link and it doesn’t cover what I’ve asked about as I said it’s an issue with the TV Go App not the tv