Virgin Media Outage Report in Southend-on-Sea, England
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The latest reports from users having issues in Southend-on-Sea come from postal codes SS0 and SS2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Rochester, Chatham, South Benfleet, Basildon, Canvey Island and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Rochester |
||
| Chatham |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| South Benfleet |
Total Blackout | |
| Southend-on-Sea |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia WHAT AN AWFUL SERVICE YOU ARE PROVIDING! Internet down over 1 hour, your automated service hangs up when saying it’s going to test my line and when I ring and go to ‘ want to leAve’ that’s a 10 min+ hang on phone Sort yourselves out Virgin Media😡
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Marc Corn
(@marcsnappy) reported
from
Basildon, England
Hey @virginmedia you better offer me a better deal tomorrow or else I will be leaving. New customers are always treated better than existing. I know from experience with you guys that this never changes.
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia I was waiting to speak to your team after asking to cancel my contract and got cut off just before 9pm!!! Urrrrggghh
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia So only total loss of service allows me compensation,just 7 days of really awful service including customer services, when asked about compensation and I query the criteria,throw a ‘sorry I can’t hear you’... Now that’s really awful customer service 😡
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Lawrence Gardiner ➡️
(@LawroGardiner) reported
from
Basildon, England
@Dianemiddleto @tankhead666 @virginmedia Thanks. I got the text hours after talking to Virgin Media on the phone to activate my hub after a house move. Never had it before. Something not right in their call centres.
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@JessReeves @virginmedia I’d also need a new aerial erected as my one blew down many storms ago - actually if I don’t have an aerial why am I paying bbc tv licence
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Ryan
(@RyanTCB) reported
from
Basildon, England
I hate phoning virgin media at weekends and getting the Indian support centre 🤬
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Aaron
(@HazardOnTrack) reported
from
Rochester, England
@virginmedia please sort out the issue with Broadband in ME5 - Walderslade. #ItsYouNotUs
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Richard S
(@engineer59a) reported
from
Corringham, England
Virgin media - your automated service has a flaw, it just repeats the same message, ‘ no faults found’, when there is a fault, like my internet is giving 2Mb download right now
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia 3 days of warm weather and your network goes to pot!😔😡 3 rd day in a row no internet intermittently
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Debz Glover😜
(@DebzGlover) reported
from
Basildon, England
@virginmedia Hi, no service issues in my area according to your website
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia I'm really fed up I've waited 45 minutes to speak to you to cancel my services after yet another price increase to be told I've got another 30 minutes to speak to another team I'll go sky for a cheaper deal now
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Kelly Dyke
(@kellydyke08) reported
from
Southend-on-Sea, England
@virginmedia checked the website apparently no issues in my area, yet tv and WiFi keeps going off 👎🏻👎🏻
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia No I've not I will call and cancel my package over the weekend
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Chris Tring
(@drongo123uk) reported
from
Gillingham, England
@virginmedia @therealpaulbond Seems like its a lot of people with problems, 103, 113 not working but 853 is.
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Ashley Snowdon
(@sudoash) reported
from
Gillingham, England
@virginmedia My Wi-Fi is fine; the issue is with the public WI-FI using the WIFI Connect app.
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mark Steven
(@dickinson_mark) reported
from
Southend-on-Sea, England
@virginmedia Only if i had virgin media box for my own but I don't live with my Mum and dad anymore but she my still pays for it anyway on her account by virgin I have a Sony Xperia mobile but my WiFi is Now BT mark Steven Grahame house in Southchurch in Southend please help
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Sharon
(@sharonblaxland) reported
from
Southend-on-Sea, England
@virginmedia has gone down, no internet and only a few obscure tv channels.... that I’m watching, so I can keep watching telly 😳
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Lad In His Thirties
(@LIHT80) reported
from
Wickford, England
@SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia 15 minutes wasted waiting on the phone till 9PM For the most awful internet service, 6 days now of truly awful service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda Haley
(@alouhaley) reported
@virginmedia you have block my VPN I can’t access my works sever I can’t get through to your phone line! I need urgent help!! @virginmedia
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just kim
(@kimberleyinc_) reported
@virginmedia Cancelled contract due to poor service, trying to return my equipment so as not to get charged but it's been a month and two sets of postage returns kits have failed to arrive. Website isn't working. The customer service staff are great but the poor service is infuriating.
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sl
(@ladfc101) reported
@virginmedia Trying to setup up a new virgin media account online but keep getting error "Oops, we've ran into a problem". Tried several time in the last hour but getting nowhere. Please can you help?
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NoobFT
(@NoobFT2) reported
@virginmedia You guys are absolute pests. Stop calling, we have broken up, there is plenty of fish in the sea you desperate ISP
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Steven McGinley
(@StevenMcGinley6) reported
@virginmedia Sorted now. Disappointing because I was happy with the actual TV and broadband service. Spent 3 hours dealing with Virgin via whatsapp and Phone 2 weeks ago to be promised a call back and my services sorted out last friday and total silence. Poor Customer service is why I've left
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Sophie Acheson
(@sophie_ach) reported
@virginmedia I placed an order to join Virgin Media on Friday. Haven’t received any order confirmation. Tried calling but it doesn’t register when I use my phone to select a numbered option, then I get cut off. Can you help please?
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Jo Lacey-Smith
(@JoLaceySmith1) reported
@virginmedia where can I get technical help please I can’t get into hub settings
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Michael James Guy
(@redwarrior67) reported
@virginmedia so I just phoned virgin media to ask for a DISCOUNT on my bill , turns out if I cancel sky sports it will be MORE MONEY pm ???? @virginmedia are a disgrace 🤬🤬🤬
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Teshiburu
(@Teshiburu) reported
@TrooliFibre @virginmedia @bt_uk Thats a shame, is there anyway i can help generate interest in this? seems strood is being ignored by everyone...
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Amy Grant
(@RgAmz) reported
@virginmedia Made 18.04.22 online - Disgusting resolution provided and told to contact customer services. I did and they couldn't help. I've since emailed twice to the email address I received with the original resolution and been ignored. Nobody seems to know what they're doing !at Virgin!