Virgin Media Outage Report in Southend-on-Sea, England
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The latest reports from users having issues in Southend-on-Sea come from postal codes SS0.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Rochester, Chatham, Basildon, Gillingham, Southend-on-Sea and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Internet | |
| Chatham |
Internet | |
| Basildon |
Total Blackout | |
| Gillingham |
Internet | |
| Basildon |
Internet | |
| Southend-on-Sea |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia WHAT AN AWFUL SERVICE YOU ARE PROVIDING! Internet down over 1 hour, your automated service hangs up when saying it’s going to test my line and when I ring and go to ‘ want to leAve’ that’s a 10 min+ hang on phone Sort yourselves out Virgin Media😡
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mark Steven
(@dickinson_mark) reported
from
Southend-on-Sea, England
@virginmedia Only if i had virgin media box for my own but I don't live with my Mum and dad anymore but she my still pays for it anyway on her account by virgin I have a Sony Xperia mobile but my WiFi is Now BT mark Steven Grahame house in Southchurch in Southend please help
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Debz Glover😜
(@DebzGlover) reported
from
Basildon, England
@virginmedia Hi, no service issues in my area according to your website
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia I'm really fed up I've waited 45 minutes to speak to you to cancel my services after yet another price increase to be told I've got another 30 minutes to speak to another team I'll go sky for a cheaper deal now
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@JessReeves @virginmedia I’d also need a new aerial erected as my one blew down many storms ago - actually if I don’t have an aerial why am I paying bbc tv licence
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia 15 minutes wasted waiting on the phone till 9PM For the most awful internet service, 6 days now of truly awful service
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Sharon
(@sharonblaxland) reported
from
Southend-on-Sea, England
@virginmedia has gone down, no internet and only a few obscure tv channels.... that I’m watching, so I can keep watching telly 😳
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia No I've not I will call and cancel my package over the weekend
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Chris Tring
(@drongo123uk) reported
from
Gillingham, England
@virginmedia @therealpaulbond Seems like its a lot of people with problems, 103, 113 not working but 853 is.
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Ashley Snowdon
(@sudoash) reported
from
Gillingham, England
@virginmedia My Wi-Fi is fine; the issue is with the public WI-FI using the WIFI Connect app.
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Ryan
(@RyanTCB) reported
from
Basildon, England
I hate phoning virgin media at weekends and getting the Indian support centre 🤬
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Marc Corn
(@marcsnappy) reported
from
Basildon, England
Hey @virginmedia you better offer me a better deal tomorrow or else I will be leaving. New customers are always treated better than existing. I know from experience with you guys that this never changes.
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Aaron
(@HazardOnTrack) reported
from
Rochester, England
@virginmedia please sort out the issue with Broadband in ME5 - Walderslade. #ItsYouNotUs
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia 3 days of warm weather and your network goes to pot!😔😡 3 rd day in a row no internet intermittently
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Lawrence Gardiner ➡️
(@LawroGardiner) reported
from
Basildon, England
@Dianemiddleto @tankhead666 @virginmedia Thanks. I got the text hours after talking to Virgin Media on the phone to activate my hub after a house move. Never had it before. Something not right in their call centres.
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia I was waiting to speak to your team after asking to cancel my contract and got cut off just before 9pm!!! Urrrrggghh
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Lad In His Thirties
(@LIHT80) reported
from
Wickford, England
@SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia So only total loss of service allows me compensation,just 7 days of really awful service including customer services, when asked about compensation and I query the criteria,throw a ‘sorry I can’t hear you’... Now that’s really awful customer service 😡
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Richard S
(@engineer59a) reported
from
Corringham, England
Virgin media - your automated service has a flaw, it just repeats the same message, ‘ no faults found’, when there is a fault, like my internet is giving 2Mb download right now
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Kelly Dyke
(@kellydyke08) reported
from
Southend-on-Sea, England
@virginmedia checked the website apparently no issues in my area, yet tv and WiFi keeps going off 👎🏻👎🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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M
(@XboxBonesE) reported
@virginmedia Never heard of it tbh!!! Im at work right now,so will have to let you know later!! What time you guys online till?
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Lianne Scarlett
(@ScarlettLianne) reported
@virginmedia Hi, I am getting no where with virgin at all. I am now being pursued for payments for an account that should have been disconnected already. And late payment charges. I've called snd messaged so many times and at the end of my tether. Please help
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Rational Indian
(@Mike_DP7) reported
@virginmedia I use the Wi-Fi but the connection drops even with full signal. I’ve also verified that it’s not clashing with other Wi-Fi networks
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Kevin woods
(@Kevinwo13798922) reported
Home phone no dial tone 30 minutes to get to speak to a human being at Virgin Media via mobile. 7 days until an engineer available! Hopeless service time to leave! @virginmedia #badcustomerservice #badservice
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Abi Skinner
(@AbiSkinner) reported
@virginmedia Hi there, yep I’ve checked and it says there’s been issues in the area. But there’s been problems at least part of the day every day this week. Just wondering if this is ongoing issue or just happens to be having multiple issues this week?
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René-Gilles Etienne
(@RG_Etienne) reported
@virginmedia Since last Friday, the connection has been awful. Somehow worse and worse since. Why not communicate upfront with consumers in the affected areas, instead of when requested? I want a fair compensation for your terrible service.
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Rish D
(@dhir_rishabh) reported
@virginmedia Yes I have, the outage has just flashed on that page with an issue,like I said I have had no internet at all for 11 days,not sure you understand what that feels like, I have called numerous times on that number, please refer to Cust acc num-89353502 Complaint refe: C-1412221391
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LodgeontheEdge
(@lodgeontheedge) reported
@virginmedia your cust service number is an 0848 premium number so is not inc in minutes from an o2 mobile Even though WM & o2 now same company and I purchased as 1 package with unlimited minutes
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Sarah Wippell
(@s_wip) reported
@virginmedia Still no response from WhatsApp. Just been to MyVirginMedia to track complaint. I was given a C- number week a week ago. There is NOTHING TO SEE HERE when I click “track complaint”. Shall I ask for a deadlock letter?
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LodgeontheEdge
(@lodgeontheedge) reported
@virginmedia no issue not resolved - still charged £22.00 to call virgin media from o2 mobile purchased as a package. Still very upset, still out of pocket. Complaints service next to useless Still addressing me as Andrew ( dead husband).