Virgin Media

Virgin Media Outage Report in Southend-on-Sea, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Southend-on-Sea come from postal codes SS0.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Southend-on-Sea, England 01/21/2026 14:55

January 21: Problems at Virgin Media

Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Chatham, Southend-on-Sea, Basildon, Canvey Island, Rochester and Gillingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomChatham Wi-fi
United KingdomChatham Wi-fi
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • 0katiehunt Katie (@0katiehunt) reported from Rochester, England

    @virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • M_Morgan94 Mark Morgan (@M_Morgan94) reported from Rochester, England

    Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down

  • TylerTowers Ashley Halliday (@TylerTowers) reported from Gillingham, England

    40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy

  • Coxy009 Ben Cox (@Coxy009) reported from Basildon, England

    @virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.

  • MrG48 Mr.G - Longy - Graham (@MrG48) reported from Gillingham, England

    @virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.

  • TomzEvz5 X (@TomzEvz5) reported from Wainscott, England

    If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.

  • darrenh67 Dazzle (@darrenh67) reported from Rochester, England

    @virginmedia What a load of bollox phone sends to same place it’s all shit

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀

  • Joewilkins14 Joey (@Joewilkins14) reported from Rochester, England

    @virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!

  • Joewilkins14 Joey (@Joewilkins14) reported from Rochester, England

    @virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again

  • mrs_harket BeKind_Charlatan🌱 (@mrs_harket) reported from Rayleigh, England

    @CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.

  • Mickey_Rynn Mickey R. (@Mickey_Rynn) reported from Southend-on-Sea, England

    @virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • roxcreeve Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England

    @MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it

  • coxychris chris cox (@coxychris) reported from Southend-on-Sea, England

    @virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.

  • CathRoseBiebTWx CatherineRosex (@CathRoseBiebTWx) reported from Rochester, England

    @virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • byronbabe sarah edkins (@byronbabe) reported

    @virginmedia Still no phone or broadband but I see you’ve managed to take my direct debit. This is not how to treat customers.

  • ConeEnjoyer Red Cone Enjoyer (@ConeEnjoyer) reported

    @NadineDorries @virginmedia @O2 How can someone this ******* stupid be an MP??

  • andyrome64 Andy Foreigner (@andyrome64) reported

    @VMO2News @O2 @virginmedia "this year" is not a very long time. Also, what about BT? I am a BT mobile customer and, even if EE has re-introduced roaming charges, BT has not and I haven't been told about any future plan to do so.

  • RaverOldskool Oldskool Raver (@RaverOldskool) reported

    @NadineDorries @virginmedia @O2 The EU never had any intention to negotiate in good faith. For this reason alone we must trigger article 16.

  • jimsky007 jimsky007 (@jimsky007) reported

    @NadineDorries @virginmedia @O2 Oh no she is back on Twitter with her **** again hic hic

  • GBsusbiz Graham Baxter (@GBsusbiz) reported

    @virginmedia What's going on? Website down and internet very slow this morning. Is it just Guildford?

  • SegzSays S. (@SegzSays) reported

    @virginmedia The list of issues with @virginmedia should be known as every single time the service goes down it is logged. The yearly price increases do not correlate to the service provided. Wifi has been dipping in and out all weekend and now your service status page isn’t working.

  • garethbouch Gareth Bouch (@garethbouch) reported

    @NadineDorries @virginmedia @O2 What the hell would it have to do with them, when we’d left the EU? How thick and disingenuous are you??? Own. Your. ****.

  • LeighannaTurley Leighanna Turley (at 🏡) (@LeighannaTurley) reported

    Morning @virginmedia could you please help me with a billing issue? The lady on the phone with me atm doesn't seem to understand my query I've been on the phone for 40 minutes and nothing is resolved. Usually your customer service is great!

  • Ahmad010a1 Ahmad (@Ahmad010a1) reported

    @BorisJohnson @virginmedia @O2 Hi I am an Afghan, I was threatened by the Taliban Whipping my family My house was looted and set on fire I hid in a shelter. I need help. I have to get a lawyer to get asylum in a country If you know of a charity, please introduce me so I can save my family with their help.