Virgin Media Outage Report in Southend-on-Sea, England
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The latest reports from users having issues in Southend-on-Sea come from postal codes SS0.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Gillingham, Chatham, Southend-on-Sea, Basildon, Canvey Island and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Internet | |
| Chatham |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Basildon |
Internet | |
| Chatham |
TV | |
| Chatham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀
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BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.
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Mickey R.
(@Mickey_Rynn) reported
from
Southend-on-Sea, England
@virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta
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Dazzle
(@darrenh67) reported
from
Rochester, England
@virginmedia What a load of bollox phone sends to same place it’s all shit
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia are you going to follow sky and cancel our sky sports subscription
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frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia why is so hard to get in contact with you, it’s like you don’t want to help.
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CatherineRosex
(@CathRoseBiebTWx) reported
from
Rochester, England
@virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!
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frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia Our virgin remote has stopped working, tried re pairing and new batteries but won’t turn volume up or down or tv on/off
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀
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chris cox
(@coxychris) reported
from
Southend-on-Sea, England
@virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful
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Alan Churms
(@achurms81) reported
from
Basildon, England
@virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.
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J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨
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J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lillymoonstar
(@lillymoonstar2) reported
@virginmedia hi can someone tell me why my broadband volt speed has dropped back down to 250 when it should be 500
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Sarah Charles
(@swanbertie) reported
@virginmedia I was offered a new hub. Now they want to collect the old one before the new one is delivered. That means a week without internet. I have tried to contact you all day by phone but can’t get through. I need to cancel the new hub order.
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James Campbell Esq. 🕷🕷 3.5%
(@Jimbo7630) reported
@virginmedia Hi guys, Main TV is sorted, with your help - but now the multi room tv will not connect to WiFi, I tried using WPS but the connection fails at 'preparing'.
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Aashish Sharma
(@Aashjud) reported
@virginmedia the worst customer service kept me on hold from past 25 minutes. All they want to do is rip you off with high bills and crap internet connectivity
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Himesh
(@RealisticView89) reported
Absolutely joke of a company @virginmedia second time my installation has been moved!! Honestly Sky is just so much better when it comes to services and customer service. I thought I'd give Virgin Media a go and switch from Sky but its just a joke
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stuomac88
(@23de2e9cccbd46b) reported
@virginmedia can someone help? My dad is trying to downgrade his package and three times been told via WhatsApp that it’s been done only for it to be either changed to the wrong package or not at all? You will lose a customer of 20+ years at this rate!!!!
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Stuart Holpin
(@sholpin) reported
Just spoke to virgin as an engineer failed to turn up, told the engineer said he could not gain access to the property. He’s a liar as we haven’t been out. CCTV proves he wasn’t here but they cannot say what time says he’s here. Shocking service from Virgin @virginmedia
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Andy
(@andyunited99) reported
@virginmedia Hi, is it possible to help me access my account online? I’ve tried resetting my password but it keeps saying my security question answer is wrong….
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Dionne Angus
(@dionne_angus) reported
@virginmedia seriously 3 phone calls in 3 days from your sales people telling me how they could improve my services with you! Each time I have told them I think your services are appalling and once my contract is up I would never renew it with you!
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Ali Abedi
(@sahabedi) reported
@virginmedia Customer satisfaction: 0 at the moment.