Virgin Media

Virgin Media Outage Report in Southend-on-Sea, England

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The latest reports from users having issues in Southend-on-Sea come from postal codes SS0 and SS2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Southend-on-Sea, England 01/02/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Chatham, Southend-on-Sea, Basildon, Canvey Island, Rochester and Gillingham.

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City Problem Type Report Time
United KingdomChatham Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.

  • moleyfozz paul fouracre (@moleyfozz) reported from Rochester, England

    @virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀

  • CathRoseBiebTWx CatherineRosex (@CathRoseBiebTWx) reported from Rochester, England

    @virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀

  • Pegaso650 Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia There are no faults in my area. The issue is likely to be with the router as the 2.4ghz works consistently on other devices.

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • yiddo71 Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia are you going to follow sky and cancel our sky sports subscription

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.

  • Mickey_Rynn Mickey R. (@Mickey_Rynn) reported from Southend-on-Sea, England

    @virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere

  • M_Morgan94 Mark Morgan (@M_Morgan94) reported from Rochester, England

    Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • frankroe2 frank #13 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@frankroe2) reported from Basildon, England

    @virginmedia Our virgin remote has stopped working, tried re pairing and new batteries but won’t turn volume up or down or tv on/off

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Hope @virginmedia fix it before 9 because @LoveIsland Final is on at 9 😖😖😖😖😖

  • frankroe2 frank #13 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@frankroe2) reported from Basildon, England

    @virginmedia why is so hard to get in contact with you, it’s like you don’t want to help.

  • Pegaso650 Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia It’s been awful. The connection is sporadic at best.

  • mrs_harket BeKind_Charlatan🌱 (@mrs_harket) reported from Rayleigh, England

    @CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.

  • roxcreeve Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England

    @MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it

  • darrenh67 Dazzle (@darrenh67) reported from Rochester, England

    @virginmedia What a load of bollox phone sends to same place it’s all shit

  • achurms81 Alan Churms (@achurms81) reported from Basildon, England

    @virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • inawemrsb Leilah Boyce (@inawemrsb) reported

    @virginmedia Still can’t complain or leave! Your service is a joke. Your tests keep proving there is a problem. It’s awful.

  • JulieAdamFilms J Calvert & A Bates (@JulieAdamFilms) reported

    @virginmedia When is the outage in SE1 likely to be fixed? Difficult to work without internet.

  • eldritchterror8 🐚 (@eldritchterror8) reported

    @JarlRobinKyrie @virginmedia There’s never an issue. I really enjoy talking to a bot that does broadband checks and hangs up the phone line. What happened to people? I can’t talk to an adviser because there isn’t enough staff.

  • anniewallace Annie Wallace (@anniewallace) reported

    @chellebyville86 @virginmedia Yup… I use it just as a modem and add my own router to it. Pain in the *** but it’s better than their terrible ‘superhubs’

  • stuartwimble stuart (@stuartwimble) reported

    Is this a joke for days I can't watch anything it keep cutting out #BetterConnected please read your comments as they all bad @virginmedia

  • Tractorboy7881 Tractorboy78 (@Tractorboy7881) reported

    @BoabieSinclair @virginmedia Same with me. I’m sure their out of country external contracted services are told to hang up if you need help or try to cancel as it happens every time.

  • GoumisJosh Carlos Main (@GoumisJosh) reported

    @virginmedia This is so ironic. We have been having problems with you for months, you refuse to do anything and now you sell yourself saying you're the fastest in the UK? I don't think 💅🏼 #virginmedia #virginmediadown

  • JaneCommon Jane Common (@JaneCommon) reported

    Hi @virginmedia any chance you could reimburse me for the three days I’m going to be without Internet.. went down yesterday and no engineer appointments until Wednesday. I’m freelance, wfh. Gonna have to buy a lot of coffees!

  • J4Y_DEE Justin (@J4Y_DEE) reported

    @virginmedia Virgin what’s happened to our #broadband Usually 300mbps currently on 38mbps. Hardly Vrooooom Please fix it.

  • chellebyville86 Michelle Bahan MUA (@chellebyville86) reported

    Finally getting @virginmedia in our area and getting super fast broadband, only for the router you supply to be soo bad that I can’t even get internet upstairs in my modern house! Your solution to pay even more money for something that should come as standard! #joke #badservice