Virgin Media outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Canvey Island, Chatham, Rochester, Wickford, Gillingham, and Sheerness.

City	Problem Type	Report Time
Basildon	TV	2 minutes ago
Basildon	TV	3 minutes ago
Basildon	TV	3 minutes ago
Basildon	TV	6 minutes ago
Basildon	TV	7 minutes ago
Basildon	TV	9 minutes ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Onearmedjohn (@onearmedjohn) reported 5 minutes ago from Gillingham, England

  @virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.

• 
  paul fouracre (@moleyfozz) reported 6 minutes ago from Rochester, England

  @virginmedia trying to log a fault but still not received txt with online link. Telephone always on hold plz help

• 
  Russell Norris (@rrrussboy) reported 14 minutes ago from Southend-on-Sea, England

  @virginmedia so after weeks of unbelievably poor broadband and customer service there was an offer from you to resolve the situation with a web chat at 11am, with a link being provided here. No link. I’m lost for words

• 
  Mark Gould (@yiddo71) reported 17 minutes ago from Rochester, England

  @virginmedia Just to know you still have not fixed my phone line despite a guarantee and you have just sent me a bill@for double my monthly bill.....way to go @virginmedia worst customer service ever!!

• 
  SatansLittleGirl🔮 (@lillyelizax) reported 22 minutes ago from Gillingham, England

  @virginmedia There isn’t internet down time the box has stopped working, they can’t get a new box out here till mid week, with a lot of people working from home you think you’d have next day delivery or something, bad enough we can’t have a engineer out to help

• 
  Mark Gould (@yiddo71) reported 28 minutes ago from Rochester, England

  @virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number

• 
  Russell Norris (@rrrussboy) reported 29 minutes ago from Southend-on-Sea, England

  @virginmedia Actually that’s wrong, I received an email to advise that the complaint had been resolved and had to respond saying it hasn’t. What hope is there when you can’t even get a complaint right?

• 
  Lisa Philpott (@Lisa2672) reported 33 minutes ago from Rayleigh, England

  @Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.

• 
  ron palmer (@moebius1967) reported 34 minutes ago from Southend-on-Sea, England

  Wow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.

• 
  LiisaJane'x (@LiisaJane) reported 34 minutes ago from Southend-on-Sea, England

  @virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.

• 
  Rob Green Jnr (@rob_green86) reported 36 minutes ago from Thundersley, England

  Anyone else really struggling with slow speeds over the last 10 days with @virginmedia. It's been spot on for 2 years now and then 10 days it seems something has happened. Lucky to get over 10Mb now 🙈

• 
  matt (@briggsym) reported 36 minutes ago from Wickford, England

  @virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup

• 
  Onearmedjohn (@onearmedjohn) reported 39 minutes ago from Gillingham, England

  @virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.

• 
  C Borrill-Bromige (@cboxot) reported 44 minutes ago from Rochester, England

  @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles!

• 
  Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported 52 minutes ago from Rochester, England

  @virginmedia This is a long story. But Virgin have changed my IMEI number making a second repair not possible. My account is down and even Virgin can't access it. I've been promised calls back several times but they've not happened. The litany of Virgin failures is impossible to put in a text

• 
  Mark Gould (@yiddo71) reported 55 minutes ago from Rochester, England

  @virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!

• 
  Simon Norris (@sinozza) reported 56 minutes ago from Southend-on-Sea, England

  @virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??

• 
  Mark Gould (@yiddo71) reported 57 minutes ago from Gillingham, England

  @virginmedia has the shittest broadband and customer service in the world!!!

• 
  ⚒Adrian Smith⚒ (@adiesmith64) reported 57 minutes ago from Southend-on-Sea, England

  @KAYI50747133 @virginmedia Yep how you have explained it is exactly the same for me, have tried my 2nd box upstairs but the same problem!

• 
  🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported 1 hour ago from Rochester, England

  @virginmedia is there internet issues in the Medway area?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Toaster cult (@Toastercul53567) reported 5 minutes ago

  Damn wifi gone out 4 times today I love you @virginmedia waste my money please I beg make me pay high price for your gigabit WiFi and make me cap out at ****** like 500

• 
  Salmongymnast (@Danny_f1_fan) reported 7 minutes ago

  @virginmedia why is your Internet been down in tq1 for 3 days ??

• 
  Dollynoocat (@dollynoocat) reported 11 minutes ago

  @status_is_down Yes. My Virgin Media service checker says intermittent signal in my area and to check back in 24 hours !!!! ML4 area

• 
  Dave Flower (@flower15218) reported 12 minutes ago

  @virginmedia They can call me when they know they’re coming down and I can take them to the cabinet. Might be easier 👍

• 
  Trevor (@TRSafcw) reported 13 minutes ago from Headley, England

  @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

• 
  Enarial Perry (@EnarialP) reported 14 minutes ago

  @virginmedia @JoyB40 TV services are down countrywide it seems. The Virgin service checker doesn't work either. An acknowledgement that there is a problem & a statement of what is going on would be helpful.

• 
  mike henry (@MikeHenry58) reported 15 minutes ago

  Does anyone know how to get support from @virginmedia ……been trying for two days,,,no response 🤬

• 
  PRIVATE (@senoreta) reported 17 minutes ago

  @virginmedia what the hell is going on??!! Your broadband service and TV has been a shambles since Wednesday last week??!! No internet alll day today!!! Anyone know anything more than what they tell me?? (They say…‘it’s an outage’) 🙄🙄🙄 Well that’s obvious!!

• 
  Deborah Bentham 🏳️‍⚧️🏳️‍🌈 (@BenthamDeborah) reported 17 minutes ago

  @JoshCF_ I’m with virgin media going up to £92 pm for phone & broadband when contract ends in September. I’ve been happy with the service but over £50 pm difference going with sky is just ridiculous.

• 
  Jim Harrigan (@Bloodrave1984) reported 21 minutes ago

  @virginmedia Fix your internet because I've been getting disconnects and reconnect every few minutes. This is not good enough given the bill I pay, I expect reliable service. BB8 postcode