Virgin Media outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Canvey Island, Gillingham, Chatham, and Rochester.

City	Problem Type	Report Time
Southend-on-Sea	Internet	18 hours ago
Basildon	Wi-fi	3 days ago
Southend-on-Sea	Internet	4 days ago
Basildon	Internet	5 days ago
Southend-on-Sea	Internet	7 days ago
Canvey Island	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  ∂αиѕкι (@DanskiBoyWonder) reported 3 minutes ago from Rochester, England

  @virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.

• 
  Mark Gould (@yiddo71) reported 12 minutes ago from Rochester, England

  Why is it every companies customer service line is so crap and does not want to help in any way shape or form #curryspcworld #virginmedia @BBCWatchdog

• 
  🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported 13 minutes ago from Rochester, England

  @virginmedia is there internet issues in the Medway area?

• 
  john perreira (@johnperreira) reported 15 minutes ago from Basildon, England

  @simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys

• 
  paul fouracre (@moleyfozz) reported 16 minutes ago from Rochester, England

  @virginmedia since you upgraded me for free to intelligent wifi, ive lost all signal upstairs arghhh. How can i switch back?

• 
  Katie Purkiss (@KatiePurkiss) reported 18 minutes ago from Southend-on-Sea, England

  Virgin Media broadband down AGAIN. Service Status website & app don’t work as no internet connection 🤨 @virginmedia

• 
  Katie Purkiss (@KatiePurkiss) reported 21 minutes ago from Southend-on-Sea, England

  After 20 years of being with @virginmedia and Telewest before that, I’ve finally decided to jump ship. Broadband has been horrendous for a couple of weeks and constant issues. 😔. #TimeforaChange

• 
  Helen Dickens (pinknblue):) (@pinknblue) reported 24 minutes ago from Southend-on-Sea, England

  @virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(

• 
  Darren Young 📺 (@Just_Daz_Young) reported 25 minutes ago from Gillingham, England

  @virginmedia No its ok.... ill get a proper company to take the contract over and cancel you. @BBCWatchdog are surely interesting in your customer service as I have screen shots.

• 
  Keeley O'Flaherty (@KeeleyOF101) reported 26 minutes ago from Thundersley, England

  @virginmedia you came to my mums house to fix cable. You’ve left having disconnected her phone line and sent it to a neighbour house who is now being rude. Been on hold hour on phone. Both in poor health phone Essential

• 
  lindsay wood (@Dearnormajeane) reported 31 minutes ago from Southend-on-Sea, England

  @kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself

• 
  Onearmedjohn (@onearmedjohn) reported 33 minutes ago from Gillingham, England

  @BritishGas I’m truly astonished. I didn’t think there could be anyone worse than @virginmedia for customer service but you’ve managed it. I’m in awe.

• 
  Rob Green Jnr (@rob_green86) reported 35 minutes ago from Thundersley, England

  @SpursKS @virginmedia What's the issue

• 
  Russell Norris (@rrrussboy) reported 41 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve spent over 2 hours on the phone and I lost count of people I’ve spoken to when I got to 12. That’s just today and this has gone on for weeks. Pretty sure you would’ve lost me as a very longstanding customer by the time 28 days is up.

• 
  matt (@briggsym) reported 45 minutes ago from Wickford, England

  @virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup

• 
  Sharon Cooper (@vamplady35) reported 46 minutes ago from Gillingham, England

  @jamesdgreen02 @virginmedia I've got the same problem. Was told by the faults team that if it wasn't fixed by 11pm last night that it should be fixed by 8pm tonight. Still not fixed at the moment

• 
  C Borrill-Bromige (@cboxot) reported 52 minutes ago from Rochester, England

  @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles!

• 
  Samantha Doe (@samanthadoe1) reported 57 minutes ago from Canvey Island, England

  @virginmedia Yes and there are/were no known broadband issues showing in the area on the service page

• 
  Katie Purkiss (@KatiePurkiss) reported 57 minutes ago from Southend-on-Sea, England

  Hey @virginmedia Parents new 360 box not working and engineer not available to come out til the 27th!!!! Not good enough! 😔

• 
  ron palmer (@moebius1967) reported 58 minutes ago from Southend-on-Sea, England

  Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kyle High (@kylehigh11) reported 3 minutes ago

  @virginmedia Dazn PPV been down for a while now, any update on when it will be back up people have paid to watch this?

• 
  Nala100577 (@Nala100577) reported 3 minutes ago

  @virginmedia @RobNoonan007 Its a total blackout now too - its not the tv

• 
  Ed61 (@Ed6114) reported 4 minutes ago

  @virginmedia and now the screen has locked up and won’t do anything. I want to cancel my contract and go to SKY, but also want to speak to a person in the UK while doing so, no disrespect to anywhere else

• 
  Jackson (@shadd4p) reported 6 minutes ago

  @Kirsty_x85 @virginmedia it's just a leaflet you retard.

• 
  Gloucester Glass (@gloucesterglass) reported 11 minutes ago

  Getting more than a little tired of really poor internet in GL2 @virginmedia I rely on it especially with the very poor Virgin/O2 mobile signal in my area. Pull your socks up Virgin this is not what I am paying for. Next week you expect me to connect my landline to my router!

• 
  luke (@Burns12L) reported 14 minutes ago

  @brownbill_scott @virginmedia Same lad been down for like 2 hours now

• 
  Johnny Sacrimoni (@BaltimoreClips) reported 19 minutes ago

  @virginmedia my WiFi is broken help thack you

• 
  Taz (@AppleTerence) reported 20 minutes ago

  @virginmedia ok your Customer service has called 5 times this morning when I answer they hang up what the hell?

• 
  Kate (@oftenFrazzled) reported 21 minutes ago

  @O2 signed up 2yr sim only Fri 12/06. received msg "my new number active" but I put in a pac code to keep my old number AND the new SIM hasn't arrived yet. Also I keep getting booted out the login page now of my virgin media account. Not impressed at all. Considering cancelling

• 
  Ed61 (@Ed6114) reported 22 minutes ago

  @virginmedia it’s even worse, after binning watching on 360 as it’s beyond rubbish, tried to control via my phone but then wouldn’t let me back in on the so called 360 control and now the volume is all over the place. Such a **** service