Virgin Media outages and service status in Southend-on-Sea, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Southend-on-Sea, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received Jun 5, 4:01 PM GMT+1.
- TV (70%)
- Internet (22%)
- Total Blackout (4%)
- Wi-fi (4%)
The latest reports from users having issues in Southend-on-Sea come from postal codes SS2 and SS0 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Gillingham, Southend-on-Sea, Chatham, Basildon, Rochester, Canvey Island, and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham
|
TV | 2 days ago |
|
Southend-on-Sea
|
Total Blackout | 2 days ago |
|
Chatham
|
Internet | 3 days ago |
|
Southend-on-Sea
|
Internet | 3 days ago |
|
Southend-on-Sea
|
Total Blackout | 7 days ago |
|
Southend-on-Sea
|
Internet | 7 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia No, I want the postal address for service of a county court summons.
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Katie Williams (@katie_2521) reported from Wickford, England@virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help
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grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England@virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.
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Robert Shaw (@hungoverdrawn) reported from Wainscott, England@virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.
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Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, England. @virginmedia down yet again? Not able to watch On Demand and error messages. Plus their website is down. 🙄
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Twiterteroo (@Twiterteroo) reported from Gillingham, England@virginmedia Folks, amuse me, why on earth would I or anyone complete a survey after leaving you when you couldn’t deal with the issue within 2 months and dare I say the plus 20 years we had an undiagnosed fault!?
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Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported from Rochester, England@virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.
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Rob Green Jnr (@rob_green86) reported from Thundersley, EnglandAnyone else really struggling with slow speeds over the last 10 days with @virginmedia. It's been spot on for 2 years now and then 10 days it seems something has happened. Lucky to get over 10Mb now 🙈
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Keeley O'Flaherty (@KeeleyOF101) reported from Thundersley, England@virginmedia you came to my mums house to fix cable. You’ve left having disconnected her phone line and sent it to a neighbour house who is now being rude. Been on hold hour on phone. Both in poor health phone Essential
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!
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Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia I’ve already raised a complaint. I spoke to someone in the Stage 2 complaints team who told me it’s being dealt with and, as already mentioned, a manager would call me back at 4.30 which didn’t happen. Can someone please sort this out?
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Rob Green Jnr (@rob_green86) reported from Thundersley, England@westbrookdanni @virginmedia Up to 2 weeks ago I didn't have a bad word to say about them. The pure fact you can't get through to someone is the worst of it. Happy to take your money and trim your internet speeds!
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Jamie Meecham🏳️🌈♥️ (@JamieMeecham) reported from Canvey Island, England@virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.
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Lisa Philpott (@Lisa2672) reported from Rayleigh, England@Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.
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Mark Gould (@yiddo71) reported from Gillingham, England@virginmedia has the shittest broadband and customer service in the world!!!
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Sue Groves MBE (@SUEG46) reported from Rochester, England@virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia I think she was recording a fault as far as I could make out due to her poor English
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matt (@briggsym) reported from Wickford, England@virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.
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Lawrence Hooker (@goonerlgh) reported from Gillingham, England@virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?
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lindsay wood (@Dearnormajeane) reported from Southend-on-Sea, England@kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Callum Fludgate (@fludgate1) reported@virginmedia How am I meant to get on the page when I have no internet access by phone or tv? That’s my problem my phone gone down as well.. I’m only using my dad’s internet atm !!
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QQ (@RedmondJunkie) reported@virginmedia broadband down since yesterday all day. Claims that engineer fixed it at 5pm yesterday only for the service to be down again this morning. What did they fix exactly?! #poorservice#broadband
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Greeny (@Greeny_65) reported@JayneCellis @PatrickChristys @virginmedia I would hope all HR departments up and down the country are urgently reviewing their safeguarding policies not only when their Sikh employees are working in customers homes but also in their workplaces working alongside others who can not and do not carry any weapons when at work
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Lara Mitchard (@LaraMitchard) reported@virginmedia There seems to be a broadband issue in HP1 as I have no services and your outage page has identified an issue. Any idea how long this will be down?
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littlemisssunshine (@JulieFeronica) reported@virginmedia what's going on in CF14? The broadband is constantly dropping out. App is useless... always says there's nothing wrong until I check the hub, then it's an "intermittent signal". This is just woeful.
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In Oxford (@Oxford_Life) reported@virginmedia I would assume it will always show that info incorrectly since your site seems to be outdated and not taking account of the fact that with phone-via-router when your broadband is down so is your phone!
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Robert Henry (@RHenry652) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix
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Louise Boxall (@Louiseboxall) reported@virginmedia M43 area…. error code W02…. Did what virgin suggested and just blank channels….. this is getting ridiculous….. can’t watch tv when I’m sure Virgin will want payment for a service my parents can’t access half the month….
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Fergal Hickey (@fergal_hickey) reported@VirginMediaIE Shocking Virgin Media Mobile. Can’t receive calls from Vodafone numbers for 6wks now. Now told it’s a widespread problem after being fobbed off for a month. Not good enough - VM should have been honest with subscribers and advised them but chose deceit instead
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🐌🥤 (@Slugy__) reported@SnapeBS @virginmedia Did they go down or just bad hit reg