Virgin Media Outage Report in Southend-on-Sea, England
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The latest reports from users having issues in Southend-on-Sea come from postal codes SS2, SS9, SS0 and SS1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: South Benfleet, Basildon, Southend-on-Sea, Chatham, Gillingham, Rayleigh and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
Phone | |
| Basildon |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Chatham |
TV | |
| Gillingham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia online chat help absolute waste of an hour of my life, now on hold for 20 mins so far. Disgusting customer service.
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Hope @virginmedia fix it before 9 because @LoveIsland Final is on at 9 😖😖😖😖😖
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia It’s been awful. The connection is sporadic at best.
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia are you going to follow sky and cancel our sky sports subscription
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Tom Ross
(@TomRoss_) reported
from
Southend-on-Sea, England
@virginmedia Yes there are issues showing. But this is direct through the TiVo box not the app.
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Sharon
(@sharonblaxland) reported
from
Southend-on-Sea, England
@virginmedia majority of my channels stopped working, picture and sound very distorted about an hour ago, tried rebooting etc still not working. Tried ringing but your too busy and call cuts off 😡
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia There are no faults in my area. The issue is likely to be with the router as the 2.4ghz works consistently on other devices.
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Neil Mead
(@neilmead) reported
from
Gillingham, England
Awful customer service from @virginmedia As a long-standing customer I only called to see if there were any offers available, but of course these are only for new customers and told I have best deal already. I doubt that. Same old story. #disappointed
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta
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jonathan walden
(@wn1wn1) reported
from
Southend-on-Sea, England
@virginmedia Not working here in Southend on most channels
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liammwren
(@LiamWren) reported
from
Rochester, England
Wait all day for the 16:30 kick off. Don't watch anything and pay £70/month for this. Sat on the phone for half an hour trying to speak to someone. Shocking. If you can't deliver what you promise then cancel my subscription. 👊 @Virgin @virginmedia
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frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia why is so hard to get in contact with you, it’s like you don’t want to help.
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frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia Our virgin remote has stopped working, tried re pairing and new batteries but won’t turn volume up or down or tv on/off
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨
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Kelly 🐰
(@Kelly_QPR) reported
from
Rochester, England
@virginmedia We were told we would get a call back within 72 hrs on Sat morn but no call. Every time we call we spend 90 mins on hold. We are new customers & have numerous problems. Now considering cancelling due to appalling customer service. Please can someone contact me.
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@virginmedia My direct debit failed I wasn’t sent a letter just got cut off I was then threatened to pay 3 months in advance new customers don’t even do that I put in a complaint no one called me back this was last week
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@virginmedia Like I said terrible service staff don’t no what there doing thanks to u lot my mum hasn’t afforded Christmas because u made her pay 3 months worth when you didn’t even tell her her payment didn’t go through!
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Alan Churms
(@achurms81) reported
from
Basildon, England
@virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Mitchell
(@AmyMitc60288704) reported
@virginmedia I'm on hold an hour, your webchat and WhatsApp also not working this is ridiculous carry on! My home modem for TV and Internet are completely gone bust this afternoon. For the last 6 weeks we have tried to contact you becuase you keep removing TV channels also.
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twink18
(@HotRicos) reported
@virginmedia sort your overpriced wifi out is absolutely shockingly ****
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Amy Mitchell
(@AmyMitc60288704) reported
@virginmedia I have sent multiple emails and spend countless hours trying to get through to your whatsapp/webchat service as I work hours 9am-6pm it has meant that I could not call. But to now disconnect my Internet but yet all my bills are paid with you?? I need to be contacted!
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Henry Hart
(@Henry_Hartt) reported
@virginmedia Any advice on how to contact you! Our new wifi box is running late and we can’t contact you regarding it as we have no account number until it arrives! Help!
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Nick Swatton
(@nickswatton) reported
@virginmedia Done that - I have 1/3rd of the service I am paying for. I guess small mercies abs all that.
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Nick Swatton
(@nickswatton) reported
@virginmedia I now have a form of broadband. Which I haven’t had all afternoon. I had to cancel a work meeting because of your service failures which will likely cost me money - thanks for that
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Nirat Dihaj
(@NDihaj) reported
@virginmedia @Ponty100mph I used to be a VM customer... moved to sky because the internet kept disconnecting....my sky contract is running out & they want to double their price...was about to contact VM but just saw your tweet & it reminded me of my previous experience...i am gonna have to go with BT now
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CPT_Fisto
(@CPT_Fisto) reported
@Lisajd3072 @MooAndDrew @SkyNews I dont. The things you have listed are usualy paid for when the job is complete, ive never walked out of a hair salon having not paid. As for big corp, if say 100 ppl dont pay their virgin media and let it get cancelled and still dont pay, it does not raise the price for the rest
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John Bradbury
(@johncbradbury) reported
@virginmedia There absolutely is, but I doubt very much you will. Waited all day for a call that never came. Apparently even the CEO's office is powerless to intervene and do what's fair and right 'computer says no'. It's like you guys actually want me to sue #notgoingaway #breachofcontract
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Ian Pont 🇬🇧
(@Ponty100mph) reported
@virginmedia If you move to an address that is outside of the service area during any minimum period you MAY need to pay the early disconnection fee