Virgin Media Outage Report in Southend-on-Sea, England
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The latest reports from users having issues in Southend-on-Sea come from postal codes SS0.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Chatham, Canvey Island and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Wi-fi | |
| Basildon |
Internet | |
| Chatham |
TV | |
| Chatham |
Internet | |
| Basildon |
||
| Basildon |
Community Discussion
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Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia I’ve going through this process since 20th March! I’m unable to talk on the phone easily due to a brain injury. I’m still waiting for a response from the resolution team!!
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Ben
(@benjaminlangham) reported
from
Basildon, England
@richardbranson your virgin media service is shocking! I thought your ethos behind running your companies was a lot better than the top providers but I was wrong, your worse! #leaving
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Ray Stower
(@1CreativeRay) reported
from
Wainscott, England
@virginmedia No communication from you & no updates.This was one of the worst possible times of year for sports fans for this to happen. This is happening regularly since KIER group took over. I’ve had to make nothing but complaints the last 12 months. Appalling standards/service
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
@virginmedia I know what the problem is! Iv explained it to 5 of your members of staff and no one can help! You also want to charge me £100 for to leave you and that’s also what I haven’t asked for you!
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Trevor John Cheal
(@TcEllalou21) reported
from
Rochester, England
@virginmedia I'm a customer in the Medway area we have not had any service for over 30hrs now this is disgusting
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Laura Elliott
(@LAURABELLE72) reported
from
Thundersley, England
Have some sense @virginmedia if your mobile phone systems are having issues why wait until the caller has been on hold for over 15 minutes to play the recorded message that says there's nothing you can do about it #********* #CustomerService
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Natasha
(@AhsatanRevolg) reported
from
Rochester, England
@virginmedia I had no Virgin Media services in Feb. Nor in Easter. Neither do I have them today. Technicians don’t turn up when booked. Today I am using my mobile network 4G to look for a reliable internet service because yours is letting me down too often. Thank you, next.
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia This has been ongoing for over a month now. Pixelated on BBC2, E4, Channel 5 etc. I’m entirely feed up with this awful service and this month my bill has increased again.
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia Another week has passed, still no contact from your unbelievably awful resolution team!
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Trevor John Cheal
(@TcEllalou21) reported
from
Rochester, England
@virginmedia this is getting a right joke now no one wants to help us and tell us when we will be getting our service back #superslow
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
Never use @virginmedia for broadband there useless! I was on the phone to them for 1hour & 30 mins my issue still hasn’t been resolved & they passed me to 4 different members of staff then they put the phone down on me! Complete ignorance!
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Wale Gates 🇳🇬🇬🇧
(@walegates) reported
from
Rochester, England
Hey @virginmedia! Your service is down in the whole of Strood. It’s been down since Friday, you are definitely going to lose a lot of customers this year from ME2. Fix it please, keep saying your engineers are on it. They not.
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia 2nd complaint made via your website as still no contact from the resolution team!
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia No advice, no contact = appalling service. This is the problem!
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Suzanne D Edwards
(@TicTac1985) reported
from
Rochester, England
@virginmedia I need help with my account
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nickihendrix
(@nickihendrix4) reported
from
Basildon, England
@virginmedia what the actual **** is wrong with you people if it was phone bill you guys would have deducted all long time ago but y’all don’t want me to make calls and y’all decided not to warn us either. I swear to God I’m not paying my bill this month periodt
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Sue Lampard
(@lampard_sue) reported
from
Warden, England
@virginmedia Not sure if someone can help. My elderly parents are having trouble with virgin tv & broadband. Also landline. Can anyone get in touch with me pleeeeeeeease !!!!😃
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia Faulty equipment, price rise and awful customer service.
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Emma douglas
(@DouglasEmma07) reported
from
Basildon, England
@virginmedia poor customer service - simple problem to solve (COM103207174 complaint ref number)
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Skullncross
(@markIcutler) reported
from
Rochester, England
Something wrong with virgin media website I can't login to my mobile account it would of been better to merge it to my broadband account @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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J Å M Ė S
(@repeatall) reported
@OGDuckington @virginmedia Now the customer service phoneline are engaged! Wtf 🤬
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sober-bazinga_mc
(@iainmclean11) reported
@virginmedia @Ofcom is there anything you can do to help the 1000s of customers that are not getting the service they paid for???
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Jay Traeger 🇬🇧🇳🇴
(@jaytraeger) reported
@StarLightsGirlx @virginmedia You want to close down a huge provider of infrastructure and deprive many of internet, just because you can’t check your OnlyFans? For the sake of proportionality, I checked for you - no new subs.
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Kalash74.Art
(@Kalash7447_) reported
@virginmedia people have to pay almost £40 a month for this garbage 💀 we got our bill reduced but its still not worth the price we have now lmao
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TheMadMuppeteer 🤪
(@TheMadMuppeteer) reported
@virginmedia I'm still having issues. Tho its been rubbish for me for almost a month, so I think it's time to look into Sky Broadband.
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QuadBarrelCreations
(@BarrelQuad) reported
@virginmedia Been having problems for days, but can soon get in touch to renew a contract but we can't get in touch to complain, I hope some cash is gonna get refunded to customers seen as 80 quid a month has to be paid
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matthew lane
(@mattmclovinlane) reported
@virginmedia We cant even report it as when. Using my data to connect the contact us page does not work and I also cannot sign into the app. My internet has been down all day.
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lee allen lfc
(@lee_liz_allen) reported
@virginmedia cmon put me bill up and can't even use your shoddy service. No wonder Brandon's asking for another bail out robbing us all
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Robin k......
(@kenandirene) reported
@virginmedia You are failing to treat your customers fairly, including me, you should be offering discounts….
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SW
(@SW2353) reported
@SirJamesRM @virginmedia Phone down also