Virgin Media Outage Report in Southend-on-Sea, England
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The latest reports from users having issues in Southend-on-Sea come from postal codes SS0 , SS2 and SS99 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Rochester, Gillingham, Sheerness, Chatham, South Benfleet, and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
TV | 2 days ago |
|
Southend-on-Sea
|
TV | 4 days ago |
|
Basildon
|
Internet | 4 days ago |
|
Basildon
|
Wi-fi | 5 days ago |
|
Southend-on-Sea
|
Wi-fi | 7 days ago |
|
Southend-on-Sea
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Tmak (@tmacbond) reported from Wickford, England@1KolaAdebisi Endless calls eating into family time & still no end in sight just being fobbed off @virginmedia this is awful services @Ofcom please help
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Mark Booth (@thebooooooth) reported from Basildon, EnglandSo @virginmedia lie to you and then don't respond to you or follow up your phone request to make a complaint. Why did i ever leave Sky! The service has been shocking, wouldn't recommend Virgin to anyone
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Laura S 🦢🦄 (@l_stallworthy) reported from Gillingham, EnglandVirgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol
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Ben Cox (@Coxy009) reported from Basildon, England@virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.
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Mark Morgan (@M_Morgan94) reported from Rochester, EnglandVirgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡
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Chris L (@ChrisyL1) reported from Basildon, England@virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x
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Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England@virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again
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Tmak (@tmacbond) reported from Wickford, England@Ofcom @virginmedia How on earth can you on a simple change over of service that your representative said or was an easy job & you still 5months later still being billed & endless promises not kept now it’s calls eating into family time & not end in sight!! Help
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Joey (@Joewilkins14) reported from Rochester, England@virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!
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Mark Booth (@thebooooooth) reported from Basildon, EnglandProblems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems
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BrazilArte (@BrazilArteUK) reported from Southend-on-Sea, EnglandI’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.
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X (@TomzEvz5) reported from Wainscott, EnglandIf I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove
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Mark Gould (@yiddo71) reported from Gillingham, England@virginmedia the worst customer service ever!!
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Tmak (@tmacbond) reported from Wickford, England@1KolaAdebisi @virginmedia @Ofcom @Ofcom Your intervention is really needed here because @virginmedia has really failed in their dispensing of service #ShabbyServices
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Kelly Bingham (@kelly_bingham2) reported from Southend-on-Sea, England@virginmedia you are an absolute shambles and that’s me being polite .... countless amounts of calls, hours on end of holding on the line and trying to resolve a very simple issue and it is STILL not resolved ..I am beyond frustrated now and will never ever use you again
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Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England@virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown
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Ashley Halliday (@TylerTowers) reported from Gillingham, England40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy
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Sam (@_SamButler) reported from Rochester, England@virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke
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Tmak (@tmacbond) reported from Wickford, EnglandThis is unacceptable @virginmedia your services especially the customer services despite endless promises still not done #ShabbyServices
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Katie (@0katiehunt) reported from Rochester, England@virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SelwynChambers (@tw0door1) reported@virginmedia I'm good thanks. Got it working but it is still flaky. Can I get a new box? The signal comes and goes. dodgy connection.
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CMB77💙 (@ChriMBow) reported@virginmedia An apology still doesn't confirm if my contract has been put on 30 days notice to terminate. It also doesn't investigate your underhand dysfunctional staff behaviour
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Nigel Smith (@nigellosmith) reported@rogerpsan @virginmedia Absolutely shocking behaviour from @virginmedia here. Whoever ZP is, they need a reprimand. And if ZP’s superiors teach this behaviour then that company is clearly rotten. I’d cancel my subscription.
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David Linnett (@DLinnett) reported@virginmedia hi, is your internet service down in Kt67rh? Service has been woeful for 48 hours
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Mike Ng (@_MikeNg) reported@virginmedia As advised (in an earlier tweet)… I knew I would get ‘lost in your systems’ I have wasted a whole afternoon trying to sort out your administration mess with no further progress. Thanks so much for your help (not)
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CMB77💙 (@ChriMBow) reported@virginmedia I have rang your company SIX times today to terminate my contract and the customer service has been beyond appalling to the point that I still do not trust that it has been done as I have received no email.
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E.C. Pirie (@O_Widow) reported@virginmedia You advised two days ago to not turn off the router and it would take you 24 hours to see to the issue because there was a problem in the area. We've done everything you asked and still sitting here losing connection all the time.
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Linda Studd (@lindastudd) reported@virginmedia @BusterGeddes I'm just outside Peterborough in Whittlesey. I have error code W02 on all all channels by the looks of things. Is that part of the same issue? I've tried rebooting my Tivo box.
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JDub.EXE (@JDub_EXE) reported@virginmedia Dealing with price rises themselves isn't necessarily a problem (though nobody likes them!), it's the fact it's such a large one. A 10% increase is obscene, and well above inflation. Can you offer any compromise?
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PietroVincenzo8 (@PVincenzo8) reported@virginmedia Hi ZR it’s your customer service number I’m calling 0345 454 1111. Just get told you are busy and then get cut off. Your app also goes out it’s way to avoid you talking to anyone. I want to know what my internet usage has been over the past year