Virgin Media

Virgin Media Outage Report in Southend-on-Sea, England

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The latest reports from users having issues in Southend-on-Sea come from postal codes SS0 and SS2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Southend-on-Sea, England 02/19/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Rochester, Southend-on-Sea, Basildon, Canvey Island, South Benfleet, Gillingham and Chatham.

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City Problem Type Report Time
United KingdomRochester Phone
United KingdomRochester Internet
United KingdomSouthend-on-Sea Internet
United KingdomRochester Internet
United KingdomSouthend-on-Sea Internet
United KingdomBasildon TV

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • Dearnormajeane lindsay wood (@Dearnormajeane) reported from Southend-on-Sea, England

    @kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself

  • moebius1967 ron palmer (@moebius1967) reported from Southend-on-Sea, England

    I'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?

  • rob_green86 Rob Green Jnr (@rob_green86) reported from Thundersley, England

    @SpursKS @virginmedia What's the issue

  • goonerlgh Lawrence Hooker (@goonerlgh) reported from Gillingham, England

    @virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?

  • TDF_TT TDF TT (@TDF_TT) reported from Gillingham, England

    @virginmedia TV outage ME4?

  • polhilljim Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported from Rochester, England

    @virginmedia This is a long story. But Virgin have changed my IMEI number making a second repair not possible. My account is down and even Virgin can't access it. I've been promised calls back several times but they've not happened. The litany of Virgin failures is impossible to put in a text

  • rob_green86 Rob Green Jnr (@rob_green86) reported from Thundersley, England

    Anyone else really struggling with slow speeds over the last 10 days with @virginmedia. It's been spot on for 2 years now and then 10 days it seems something has happened. Lucky to get over 10Mb now 🙈

  • DronePilotGeoff Geoff Watkins (@DronePilotGeoff) reported from Gillingham, England

    @fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well

  • jooz282 Julie McCarthy (@jooz282) reported from Rochester, England

    @virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?

  • polhilljim Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported from Rochester, England

    @virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.

  • keldaaa Kelda🥤 (@keldaaa) reported from Canvey Island, England

    @virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.

  • moebius1967 ron palmer (@moebius1967) reported from Southend-on-Sea, England

    Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......

  • rob_green86 Rob Green Jnr (@rob_green86) reported from Thundersley, England

    @westbrookdanni @virginmedia Up to 2 weeks ago I didn't have a bad word to say about them. The pure fact you can't get through to someone is the worst of it. Happy to take your money and trim your internet speeds!

  • KeeleyOF101 Keeley O'Flaherty (@KeeleyOF101) reported from Thundersley, England

    @virginmedia you came to my mums house to fix cable. You’ve left having disconnected her phone line and sent it to a neighbour house who is now being rude. Been on hold hour on phone. Both in poor health phone Essential

  • jooz282 Julie McCarthy (@jooz282) reported from Rochester, England

    @virginmedia It was a little more than short lasting pixelation! The channel kept dropping completely and during the main fight it felt like we were watching in slow motion.

  • polhilljim Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported from Rochester, England

    @virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.

  • jamesrfyoung James Young (@jamesrfyoung) reported from Wickford, England

    @virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice

  • WeHateHills WeHateHills (@WeHateHills) reported from South Woodham Ferrers, England

    @ClassicSoulDJ @virginmedia Get @BTGroup much more reliable - have read so many stories about #Virgin having problems

  • moebius1967 ron palmer (@moebius1967) reported from Southend-on-Sea, England

    @bushontheradio Trying to get through to Virgin media to cancel the contract. Bloody chatbot isn't worth a ****

  • _SamButler Sam #GSBOUT (@_SamButler) reported from Rochester, England

    @virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • josieeemarieee_ 🌸 Josie 🏴󠁧󠁢󠁳󠁣󠁴󠁿♥️🇺🇸 (@josieeemarieee_) reported

    @virginmedia am I going to be reimbursed for the loss of service today? Aware there is ‘maintenance’ going on with the broadband but I now have NO tv channels not even 1-5! Im beyond tired of the issues we constantly have!

  • IronWorks1990 J.Steel (@IronWorks1990) reported

    Anyone in the Dagenham area with @virginmedia having issues right now? The service status claims no issues but our service seems to be completely down.

  • weggieg64 Wendy grainger (@weggieg64) reported

    @virginmedia By text message, my husband is at home at min and it is off already. Hopefully it won't be long as he is disabled and relies on telly and internet. I just thought that with the transmitter problems affecting over a million people maybe virgin would have realised and delayed works

  • tommy_quin TGD (@tommy_quin) reported

    @virginmedia is there a #outage in #London ? #broadbanddown

  • CallmeLaura5 Laura ✌🏻 (@CallmeLaura5) reported

    @virginmedia profiteering from a pandemic yeah?! £175 to terminate a contract we made A YEAR AGO, back when we didn’t know the pandemic would cause us to have to move. Can’t waive our fee’s yet you can waive other people fees?!

  • Huriye Huriye (@Huriye) reported

    Is there a worse service than @virginmedia? It's practically impossible to get it touch with them unless you make a formal written complaint, then suddenly they're very accommodating.....until the next thing goes wrong with their SIM cards that need changing yet again.

  • jnlangton joseph langton (@jnlangton) reported

    @cbignell11 @virginmedia upgrading the network down from 09:30-15:30

  • andydack66 Andy Dack (@andydack66) reported

    @virginmedia can you please stop trying to sell me an upgrade to my broadband when I have an issue, and then tell me the fault will go away if I upgrade. Not Happy! Poor service….

  • sakivsemaj Vikas Malekar (@sakivsemaj) reported

    @virginmedia What is going on in Dublin D18R4F0 area? Internet is down since yesterday 9:30 AM. I had to miss 4 meetings because of this outage. I was told it will be restored by 6 PM yesterday, but its still down. Can you update when it is expected to be restored?

  • rsphelan rachel phelan (@rsphelan) reported

    @virginmedia please help? No internet yesterday or today and nobody answering helpline? #workingfromhome