Virgin Media outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Chatham, Gillingham, Southend-on-Sea, Basildon, Rochester, Wickford, Rochford, and South Benfleet.

City	Problem Type	Report Time
Chatham	Wi-fi	4 hours ago
Gillingham	Internet	23 hours ago
Southend-on-Sea	Internet	5 days ago
Southend-on-Sea	Internet	5 days ago
Basildon	Wi-fi	6 days ago
Southend-on-Sea	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  SatansLittleGirl🔮 (@lillyelizax) reported 7 minutes ago from Gillingham, England

  @virginmedia There isn’t internet down time the box has stopped working, they can’t get a new box out here till mid week, with a lot of people working from home you think you’d have next day delivery or something, bad enough we can’t have a engineer out to help

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 10 minutes ago from Canvey Island, England

  @virginmedia Hopefully the confirmation of the rude man losing his job.

• 
  Katie Williams (@katie_2521) reported 13 minutes ago from Wickford, England

  @virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help

• 
  Rob Green Jnr (@rob_green86) reported 13 minutes ago from Thundersley, England

  @SpursKS @virginmedia What's the issue

• 
  ron palmer (@moebius1967) reported 14 minutes ago from Southend-on-Sea, England

  Wow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.

• 
  Samantha Doe (@samanthadoe1) reported 15 minutes ago from Canvey Island, England

  @virginmedia Yes and there are/were no known broadband issues showing in the area on the service page

• 
  ron palmer (@moebius1967) reported 20 minutes ago from Southend-on-Sea, England

  Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......

• 
  Mark Gould (@yiddo71) reported 20 minutes ago from Rochester, England

  @virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number

• 
  Rob Green Jnr (@rob_green86) reported 27 minutes ago from Thundersley, England

  @westbrookdanni @virginmedia Up to 2 weeks ago I didn't have a bad word to say about them. The pure fact you can't get through to someone is the worst of it. Happy to take your money and trim your internet speeds!

• 
  Katie Purkiss (@KatiePurkiss) reported 28 minutes ago from Southend-on-Sea, England

  After 20 years of being with @virginmedia and Telewest before that, I’ve finally decided to jump ship. Broadband has been horrendous for a couple of weeks and constant issues. 😔. #TimeforaChange

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 34 minutes ago from Wainscott, England

  @virginmedia Hi VM, I ordered a replacement remote control for my TIVO box. Just realised that was a couple of months ago but it never came. When trying online again it says as I’ve had one within six months I can’t order another. Please check that the first was ever sent, thanks

• 
  paul fouracre (@moleyfozz) reported 36 minutes ago from Rochester, England

  @virginmedia since you upgraded me for free to intelligent wifi, ive lost all signal upstairs arghhh. How can i switch back?

• 
  Helen Dickens (pinknblue):) (@pinknblue) reported 36 minutes ago from Southend-on-Sea, England

  @virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(

• 
  Simon Norris (@sinozza) reported 37 minutes ago from Southend-on-Sea, England

  @ThatNickElse @virginmedia Did you get through in the end Nick...I'm having similar problems to you.

• 
  Onearmedjohn (@onearmedjohn) reported 38 minutes ago from Gillingham, England

  @virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?

• 
  ∂αиѕкι (@DanskiBoyWonder) reported 43 minutes ago from Rochester, England

  @virginmedia Thankyou I’ve done that hopefully they fix it 🙏🏻

• 
  Katie Purkiss (@KatiePurkiss) reported 52 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve sorted the issue. But now there’s no way of cancelling the engineer! Can’t get through on phone. Appointment isn’t showing on their account, so can’t cancel there. WhatsApp is useless - been waiting for an Agent to be available since about 1pm!

• 
  lindsay wood (@Dearnormajeane) reported 52 minutes ago from Southend-on-Sea, England

  @kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself

• 
  Marc Gallagher (@marcgallagher82) reported 54 minutes ago from Rochester, England

  @virginmedia your sales team are the biggest bunch of #fraudsters I’ve ever dealt with! Phone us to offer a better package and you have taken our package and completely messed it all up! #CustomerService at it’s worst! If this is how you treat a loyal customer of 14year, I’m off!

• 
  Russell Norris (@rrrussboy) reported 60 minutes ago from Southend-on-Sea, England

  @virginmedia so after weeks of unbelievably poor broadband and customer service there was an offer from you to resolve the situation with a web chat at 11am, with a link being provided here. No link. I’m lost for words

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BoomPlatang💀 (@TAFKAB2) reported 3 minutes ago

  @DuggyStand @virginmedia @SkySports It doesnt work no matter what internet provider you have mate. Sky's servers are dogshit on purpose.

• 
  Keiran Griffiths (@Keiran_Mark) reported 4 minutes ago

  @SamReesO @StephenP311275 @virginmedia Sky Stream (and glass) is on-demand service, so if you miss something, you can search for it and watch it, so no need to record it.

• 
  dharam mehta (@dharamm19) reported 5 minutes ago

  Hi There, can someone please advise what is going on with the internet services issue? It's offiline since yesterday and was advised, it will up by today,it's not yet up and now it says, Status outage Identified and Raised Estimated fix time 21 August at 15:08. @virginmedia

• 
  K1138K (@k1138_k) reported 7 minutes ago

  Please fix the internet in sk6 constant drop outs and disconnects @virginmedia

• 
  Ceiri 🧡 (@cw_fc26) reported 9 minutes ago

  @KevvyJ63 @SkySports @virginmedia We were sent an engineer on Wednesday by error but it’s a known outage on skys end and he reckons sky won’t be quick to fix! You can log in online and watch all the games.

• 
  Shaun Harding 𓅪 (@Sbaggieboy60) reported 10 minutes ago

  @virginmedia first day of the football season and red button not working…..brilliant I hope I’m going to get some kind of refund?

• 
  🖤 Nat 🖤 (@malfeasence_) reported 12 minutes ago

  Of course the internet isn't working and it won't be fixed till the 19th Virgin media gotta be the worst company of all time

• 
  FNATIC Saltyy (@saltyy_savage) reported 13 minutes ago

  @BrophersX @virginmedia They are one of the worst for communication. Also trying to increase my package price while I've had these issues for weeks is just hilarious

• 
  John Duncombe 🏳‍🌈 💙 🇺🇦 (@JohnDuncombe4) reported 16 minutes ago

  @PD1_8_8_2 @virginmedia Yes it's awful @virginmedia I've just signed up with you for another 2 years at a very high cost. Get it sorted quickly please or refund me

• 
  Kathy Miller (@KathyMi25429227) reported 27 minutes ago

  HOW do I speak to a REAL PERSON...Disgraceful service.I do not want to set up a number.I am writing to Ofcomm now @virginmedia