Virgin Media outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Gillingham, Southend-on-Sea, Chatham, Basildon, Rochester, Canvey Island, and Wickford.

City	Problem Type	Report Time
Gillingham	TV	20 hours ago
Southend-on-Sea	Total Blackout	1 day ago
Chatham	Internet	2 days ago
Southend-on-Sea	Internet	2 days ago
Southend-on-Sea	Total Blackout	6 days ago
Southend-on-Sea	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Sharon Cooper (@vamplady35) reported 37 seconds ago from Gillingham, England

  @virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.

• 
  Lisa Philpott (@Lisa2672) reported 2 minutes ago from Rayleigh, England

  @Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.

• 
  Helen Dickens (pinknblue):) (@pinknblue) reported 2 minutes ago from Southend-on-Sea, England

  @virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(

• 
  Mark Gould (@yiddo71) reported 2 minutes ago from Rochester, England

  @virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog

• 
  Mark Gould (@yiddo71) reported 3 minutes ago from Rochester, England

  @virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog

• 
  paul fouracre (@moleyfozz) reported 11 minutes ago from Rochester, England

  @MrG48 @virginmedia Now i cant get a wifi signal 6feet away from the hub... Argh..

• 
  ∂αиѕкι (@DanskiBoyWonder) reported 16 minutes ago from Rochester, England

  @virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.

• 
  matt (@briggsym) reported 16 minutes ago from Wickford, England

  @virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.

• 
  Penny Rolfe (@wonky61shaky) reported 19 minutes ago from Southend-on-Sea, England

  @virginmedia When are you going to refund me for many days without a wifi signal

• 
  ron palmer (@moebius1967) reported 20 minutes ago from Southend-on-Sea, England

  Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......

• 
  john perreira (@johnperreira) reported 24 minutes ago from Basildon, England

  @simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys

• 
  Julie McCarthy (@jooz282) reported 27 minutes ago from Rochester, England

  @virginmedia It was a little more than short lasting pixelation! The channel kept dropping completely and during the main fight it felt like we were watching in slow motion.

• 
  grizzly_gooner (@GoonerGrizzly) reported 30 minutes ago from Thundersley, England

  @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

• 
  Mark Gould (@yiddo71) reported 30 minutes ago from Rochester, England

  @virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 30 minutes ago from Wainscott, England

  @virginmedia Terrible service from you these last two weeks! I have spent more than 4hrs on the phone to Asian based O2, and Virgin call centres who never help or process things. Also Capita in South Africa… Why do you use foreign call centres if they cannot do the job!!

• 
  ron palmer (@moebius1967) reported 38 minutes ago from Southend-on-Sea, England

  I'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?

• 
  lindsay wood (@Dearnormajeane) reported 40 minutes ago from Southend-on-Sea, England

  @kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself

• 
  Robert Bailey (@Bunglebob66) reported 44 minutes ago from Rochester, England

  @virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!

• 
  Tolu (@tolu_____) reported 44 minutes ago from Basildon, England

  @virginmedia How about just provide me a link to download the less than 10mb of pdf? Admin fee to provide a link or email a customer of over 3years? What have you offered me in return for the many times of INTERRUPTED service when I’ve had to turn to my mobile hotspot?

• 
  Mark Gould (@yiddo71) reported 58 minutes ago from Rochester, England

  @virginmedia No as normal Virgin customer service go quiet until I am forced to ring them again and as for the bill no additional charges you just seem to have doubled the bill

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💥GoddessAsha 💥💥 Alt Media Radio Reporter 💥 (@GoddessAsha) reported 3 minutes ago

  @virginmedia what is going on with your website I can’t login ?

• 
  nikky linnane (@NLinnane) reported 4 minutes ago

  Is Elaine Burke the only tech expert available in Ireland for tv ? She's never off virgin media and now she's on rte news. It would be great if we could have other view points not just one because they are connected to the right people.

• 
  Dan (@dannog_8) reported 5 minutes ago

  Just about had it with both O2 and Virgin Media. Both cost a fortune and get an absolutely abysmal service!

• 
  Suzanne Cornyn (@cornynthecob) reported 6 minutes ago

  My Internet has been intermittent over the last 3 weeks. @virginmedia engineer was supposed to come out today but never turned up. Turns out he signed the job off as completed even tho he didn't turn up. Internet still going off and on.

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 12 minutes ago

  @lennylaw @virginmedia What's the number? Companies don't like to be contacted directly these days and finding contact numbers is often very difficult. You'd be performing a public service by letting us all know what Virgin's is.

• 
  Chris McGregor (@CmucG) reported 14 minutes ago

  @virginmedia terrible customer service. I recently joined. Supposed to have netflix included and have no idea how to activate it and swap my current account to it. Was supposed to get an email within 48 hours. It's been a week now and still nothing, even after a phone call

• 
  Lacking Courage (@NeedMoreCourage) reported 17 minutes ago

  @virginmedia We have lost faith in your organisation's ability to listen or fix the problem! Poorly trained staff or systems seem to not help & if a scripted system then just puts you into a repetitive loop.

• 
  bee (@beesportsresort) reported 19 minutes ago

  I think Virgin Media should compensate me for my wifi being down during the Fortnite Community Event

• 
  𝒶𝓈𝒾𝒶 🦋 (@impalabby) reported 19 minutes ago

  is virgin media player down for anyone else ?? #loveisland #loveislanduk

• 
  💜💛||22 DAYS TIL HARRY!! (@onlyangel200) reported 22 minutes ago

  @fearlesslymine @ITVX @ITVXhelp I’ve been trying on virgin media (Ireland) and it’s not working