Virgin Media Outage Report in Southend-on-Sea, England
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The latest reports from users having issues in Southend-on-Sea come from postal codes SS0 and SS2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: South Benfleet, Southend-on-Sea, Basildon, Rochester, Canvey Island, Gillingham and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
Total Blackout | |
| Southend-on-Sea |
Total Blackout | |
| Basildon |
TV | |
| Basildon |
TV | |
| Southend-on-Sea |
Internet | |
| Rochester |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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CatherineRosex
(@CathRoseBiebTWx) reported
from
Rochester, England
@virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡
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Ashley Halliday
(@TylerTowers) reported
from
Gillingham, England
40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy
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Dazzle
(@darrenh67) reported
from
Rochester, England
@virginmedia What a load of bollox phone sends to same place it’s all shit
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it
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Sam
(@_SamButler) reported
from
Rochester, England
@virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke
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chris cox
(@coxychris) reported
from
Southend-on-Sea, England
@virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful
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Mark Booth
(@thebooooooth) reported
from
Basildon, England
So @virginmedia lie to you and then don't respond to you or follow up your phone request to make a complaint. Why did i ever leave Sky! The service has been shocking, wouldn't recommend Virgin to anyone
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!
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Ben Cox
(@Coxy009) reported
from
Basildon, England
@virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.
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J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia the worst customer service ever!!
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Katie
(@0katiehunt) reported
from
Rochester, England
@virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!
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BrazilArte
(@BrazilArteUK) reported
from
Southend-on-Sea, England
I’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.
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X
(@TomzEvz5) reported
from
Wainscott, England
If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove
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Mickey R.
(@Mickey_Rynn) reported
from
Southend-on-Sea, England
@virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down
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J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Flint #WearAMask 💙
(@flint_writes) reported
@virginmedia I’ve contacted Virgin 11 times over 3 weeks about WiFi issues. I’ve made 3 complaints, one of which Virgin closed ‘in error’. I’ve had five booked technician appointments, all of which Virgin cancelled because the issues were ‘network outages’ in my postcode area.
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Emma Flint #WearAMask 💙
(@flint_writes) reported
@virginmedia 4. Engineer is sent to the cabinet that serves many customers. There are no problems at the cabinet, so he reports the issue as fixed. 5. Next time it rains, my WiFi & my neighbours’ WiFi goes down again.
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Tahir Hayat
(@drtahirbaluch) reported
@virginmedia My landline not working from the day of joining (Almost 18 months back) but Virgin still charging landline & not helping/sorting out. one of poor customer service in telecom/internet industry. 😩
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Belles & Beaus Nanny Agency
(@BeausNanny) reported
@virginmedia having had flooring damaged during installation of VM services in August 2020, we are still waiting for said damage to be rectified. Do not join Virgin Media if you want a harmonious life. Their customer service is appalling beyond measure
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JPGComms
(@JPGComms) reported
@virginmedia No, I’ve just checked my email and haven’t received one with a complaint reference number. Which explains the lack of response. I suppose it’s my fault for relying on the faulty connection, perhaps I should have written instead? An engineer came out and ‘fixed’ an issue with it
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Adham
(@Adham64553644) reported
@virginmedia More than 24 hours have passed and it is all the same. Can you give me a number to call the second line of technical support directly? to avoid a 1 hour waiting on the line like yesterday.....
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Dom T
(@DomT77) reported
@TalkTalk @virginmedia So we finally got through, gave details - your agent then told us to hang up so they could call back in 1 minute verify. That was 7 minutes ago?! This is the 5th time your staff have essential cut us off by not calling back. Is this a company tactic?
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CyrptoGodGeorge
(@Crypto_God_Geo) reported
@virginmedia Hi, my virgin media hub 3.0 is broken (the coaxial cable insert has snapped out) wondering how I can get a replacement of if I need to book an engineer or not?
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Matthew Walne CFP™
(@MatthewWalne) reported
@virginmedia Did the text/WhatsApp service which basically told me to contact Yodel so that was a waste of time!
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Andy C (Legacy Fan)
(@FooWhiter) reported
Hey @virginmedia can you help me with a problem please?