Virgin Media outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Gillingham, Chatham, Rochester, Wickford, Rochford, and South Benfleet.

City	Problem Type	Report Time
Basildon	Wi-fi	10 hours ago
Southend-on-Sea	Internet	1 day ago
Gillingham	Internet	2 days ago
Southend-on-Sea	Wi-fi	3 days ago
Chatham	E-mail	5 days ago
Rochester	Phone	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Katie Williams (@katie_2521) reported 3 minutes ago from Wickford, England

  @virginmedia I had already look at this page previously. And when we have issues there is no indication on what it could be, I. E the *********** light is in as if its connected

• 
  Mark Gould (@yiddo71) reported 12 minutes ago from Rochester, England

  @virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!

• 
  Kelda🥤 (@keldaaa) reported 14 minutes ago from Canvey Island, England

  @virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.

• 
  matt (@briggsym) reported 17 minutes ago from Wickford, England

  @virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.

• 
  Paul Ilett, Author (@Paul_Ilett) reported 17 minutes ago from Southend-on-Sea, England

  @fingers_terry @virginmedia I hope so. I’d hate to have to cancel my subscription.

• 
  ∂αиѕкι (@DanskiBoyWonder) reported 17 minutes ago from Rochester, England

  @virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.

• 
  ron palmer (@moebius1967) reported 17 minutes ago from Southend-on-Sea, England

  Wow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.

• 
  Onearmedjohn (@onearmedjohn) reported 19 minutes ago from Gillingham, England

  @virginmedia No, I want the postal address for service of a county court summons.

• 
  HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported 22 minutes ago from Rochester, England

  @suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service

• 
  grizzly_gooner (@GoonerGrizzly) reported 29 minutes ago from Thundersley, England

  @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

• 
  Julie McCarthy (@jooz282) reported 35 minutes ago from Rochester, England

  @virginmedia It was a little more than short lasting pixelation! The channel kept dropping completely and during the main fight it felt like we were watching in slow motion.

• 
  Kim Baker was Lovett (@Kimlovett) reported 37 minutes ago from Southend-on-Sea, England

  @virginmedia what’s happened to your customer services? I have stayed with you for years now need your help, can’t log into my account need your help and holding forever on the phone ....

• 
  Lawrence Hooker (@goonerlgh) reported 38 minutes ago from Gillingham, England

  @virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?

• 
  paul fouracre (@moleyfozz) reported 39 minutes ago from Rochester, England

  @virginmedia trying to log a fault but still not received txt with online link. Telephone always on hold plz help

• 
  Scott Wickham (@Scott_Wic) reported 40 minutes ago from Rochester, England

  @virginmedia My request to support was about the hub5 and some Wi-Fi extenders/boosters which I’m entitled to, they said that it was sorted and would be in the post and now only the hub5 has turned up!!! Does this mean I have to contact support again…….

• 
  roger cole (@RogerCole10135) reported 45 minutes ago from Basildon, England

  @virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.

• 
  Peter Fudge 💙 (@statusquo44) reported 47 minutes ago from Canvey Island, England

  @leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍

• 
  Twiterteroo (@Twiterteroo) reported 54 minutes ago from Gillingham, England

  @virginmedia Folks, amuse me, why on earth would I or anyone complete a survey after leaving you when you couldn’t deal with the issue within 2 months and dare I say the plus 20 years we had an undiagnosed fault!?

• 
  Onearmedjohn (@onearmedjohn) reported 56 minutes ago from Gillingham, England

  @virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.

• 
  Samantha Doe (@samanthadoe1) reported 58 minutes ago from Canvey Island, England

  @virginmedia Yes and there are/were no known broadband issues showing in the area on the service page

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Box National (@BoxNational) reported 3 minutes ago

  Hi , how can I escalate a serious issue which after 7 days is getting worse and im getting packages and increases which I am not asking for in fact I cant believe the incompetence from your customer services, its really bad and I need to speak to someone urgently @virginmedia

• 
  nurseybird (@nurseybird1) reported 5 minutes ago

  @ZiaYusufUK I spent morning after morning on the phone trying to cancel Virgin media. Reduced me to tears eventually. Id welcome this move

• 
  Trina S 💙 (@BrownEyedGirlGB) reported 7 minutes ago

  @virginmedia Today it went at just before 11:00 whilst I was trying to complete probate online. After service check said no issues, then fault with kit, it settled on intermittent issue in your area. 3/?

• 
  Game of the People (@GameofthePeople) reported 8 minutes ago

  @virginmedia is the Clients Support Team a bona fida Virgin media account?

• 
  Trina S 💙 (@BrownEyedGirlGB) reported 8 minutes ago

  @virginmedia Resolution estimate was 15:08. It’s not intermittent it’s totally out and the resolution estimate has moved 4 times and is now tomorrow evening. Right above the service status issue box is a box saying it’s time to renew, look at contract options. No chance. 4/4.

• 
  Georgios A (@technolagnos) reported 13 minutes ago

  @MTBoar @virginmedia That’s just rubbish, you can take it off you want it (however have a look at the issues people have had with cancelling their Virgin media subscriptions at the end before you do…)

• 
  Colin Chapman (@cochap) reported 14 minutes ago

  @virginmedia when do you expect to get issue sorted in the ML2 area. Virgin been down for over an hour?

• 
  Dadaldo (@HRH_Duke_of_Url) reported 15 minutes ago

  Virgin Media are the worst. They strong armed me into a ****** deal to take out an O2 sim for £5 a month just to get affordable broadband. Now when my broadband's down, which happens weekly, I check their online service checker and it bounces me to a virgin02 sign in page.

• 
  C (@V4RSTAPP4N) reported 17 minutes ago

  @TheRyanDyslexia @ShiinaBR need to be a customer of o2 or virgin media to get it

• 
  shatners (@shatners144143) reported 17 minutes ago

  @anon_opin Virgin Media have been terrible recently.