Virgin Media

Virgin Media Outage Report in Southend-on-Sea, England

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The latest reports from users having issues in Southend-on-Sea come from postal codes SS0.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Southend-on-Sea, England 02/03/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Gillingham, Chatham, Southend-on-Sea, Basildon, Canvey Island and Rochester.

Loading map, please wait...
City Problem Type Report Time
United KingdomGillingham Internet
United KingdomChatham Internet
United KingdomSouthend-on-Sea Wi-fi
United KingdomBasildon Internet
United KingdomChatham TV
United KingdomChatham Internet

Community Discussion

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Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • moebius1967 ron palmer (@moebius1967) reported from Southend-on-Sea, England

    I'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?

  • TDF_TT TDF TT (@TDF_TT) reported from Gillingham, England

    @virginmedia TV outage ME4?

  • rob_green86 Rob Green Jnr (@rob_green86) reported from Thundersley, England

    @SpursKS @virginmedia What's the issue

  • jooz282 Julie McCarthy (@jooz282) reported from Rochester, England

    @virginmedia It was a little more than short lasting pixelation! The channel kept dropping completely and during the main fight it felt like we were watching in slow motion.

  • samanthadoe1 Samantha Doe (@samanthadoe1) reported from Canvey Island, England

    @virginmedia Yes and there are/were no known broadband issues showing in the area on the service page

  • Winclouduk 🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Rochester, England

    @virginmedia is there internet issues in the Medway area?

  • Dearnormajeane lindsay wood (@Dearnormajeane) reported from Southend-on-Sea, England

    @kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself

  • jooz282 Julie McCarthy (@jooz282) reported from Rochester, England

    @virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?

  • samanthadoe1 Samantha Doe (@samanthadoe1) reported from Canvey Island, England

    Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?

  • NicklessColin Colin Nickless (@NicklessColin) reported from Southend-on-Sea, England

    @virginmedia broadband down again in Southend. Had to pay for a BT WiFi day pass so my wife can continue working from home.

  • WeHateHills WeHateHills (@WeHateHills) reported from South Woodham Ferrers, England

    @ClassicSoulDJ @virginmedia Get @BTGroup much more reliable - have read so many stories about #Virgin having problems

  • Paul_Ilett Paul Ilett, Author (@Paul_Ilett) reported from Southend-on-Sea, England

    @fingers_terry @virginmedia I hope so. I’d hate to have to cancel my subscription.

  • moebius1967 ron palmer (@moebius1967) reported from Southend-on-Sea, England

    Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......

  • moleyfozz paul fouracre (@moleyfozz) reported from Rochester, England

    @virginmedia since you upgraded me for free to intelligent wifi, ive lost all signal upstairs arghhh. How can i switch back?

  • polhilljim Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported from Rochester, England

    @virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.

  • moebius1967 ron palmer (@moebius1967) reported from Southend-on-Sea, England

    @bushontheradio Trying to get through to Virgin media to cancel the contract. Bloody chatbot isn't worth a ****

  • keldaaa Kelda🥤 (@keldaaa) reported from Canvey Island, England

    @virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.

  • KeeleyOF101 Keeley O'Flaherty (@KeeleyOF101) reported from Thundersley, England

    @virginmedia you came to my mums house to fix cable. You’ve left having disconnected her phone line and sent it to a neighbour house who is now being rude. Been on hold hour on phone. Both in poor health phone Essential

  • polhilljim Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported from Rochester, England

    @virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.

  • polhilljim Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported from Rochester, England

    @virginmedia This is a long story. But Virgin have changed my IMEI number making a second repair not possible. My account is down and even Virgin can't access it. I've been promised calls back several times but they've not happened. The litany of Virgin failures is impossible to put in a text

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • finnpx Anonymous (@finnpx) reported

    @SimonMiller316 @virginmedia @virginmedia gets a brown down

  • ShuttleworthE Eddy Shuttleworth (@ShuttleworthE) reported

    @virginmedia Well the team have not done that in the last 3 times I spoke to them. Most recently they again quoted that the automated system you are telling me to go through is already showing that I am a satisfied customer and therefore cannot be helped.

  • Trickey2112 Chris (@Trickey2112) reported

    @SimonMiller316 @virginmedia Brown down 💩👇

  • LambyUK LambyUK (@LambyUK) reported

    @SimonMiller316 @virginmedia I cut my own fibre trimming a hedge in the garden. Just reported it to city fibre as an internet outage. They came out within 24 hours, identified the fault and repaired the cable free of charge!

  • Ben68023267 Ben (@Ben68023267) reported

    @virginmedia @Truth_Seeker007 You could take a bit of a hit to your profits instead of passing it onto the customer every time? I guess in the long run the market will correct itself and people will no longer be able to afford the flagship phones

  • RebootBob Alan (@RebootBob) reported

    @jakkuh_t @TELUS Jealous! May move over to 1Gb/s down but @virginmedia can only offer 52 Mb/s up.

  • clio_ambler Clio Ambler (@clio_ambler) reported

    @virginmedia Eventually chatted to Kamalesh who then decided to pass me to media customer care who never responded on WhatsApp. The guy that passed me over said sorry to see you go! But never even mentioned that! Not happy

  • CrispianW crispian webb (@CrispianW) reported

    @virginmedia any issues? wifi/ net down in cheltenham??

  • TheAlmightyAnth Anth Rodgers (@TheAlmightyAnth) reported

    @virginmedia my broadband went off without warning today. I use it to work. Was supposed to come back on my 1700, then 2110, and now it says 23rd March @ 2110. This is unacceptable, and your £8 compensation per day won’t make up for my missed days at work. Fix it. Now.

  • daz4126 ✨DAZ (@daz4126) reported

    @virginmedia needs to be #nationalised to improve the service and end profiteering