Virgin Media outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Gillingham, Basildon, Rochford, South Benfleet, Canvey Island, Chatham, and Rochester.

City	Problem Type	Report Time
Southend-on-Sea	Internet	3 hours ago
Southend-on-Sea	Total Blackout	2 days ago
Gillingham	Internet	2 days ago
Basildon	TV	3 days ago
Basildon	Internet	5 days ago
Basildon	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  john perreira (@johnperreira) reported 2 minutes ago from Basildon, England

  @simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys

• 
  paul fouracre (@moleyfozz) reported 5 minutes ago from Rochester, England

  @MrG48 @virginmedia Now i cant get a wifi signal 6feet away from the hub... Argh..

• 
  ⚒Adrian Smith⚒ (@adiesmith64) reported 10 minutes ago from Southend-on-Sea, England

  @KAYI50747133 @virginmedia Yep how you have explained it is exactly the same for me, have tried my 2nd box upstairs but the same problem!

• 
  Lawrence Hooker (@goonerlgh) reported 10 minutes ago from Gillingham, England

  @virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?

• 
  Russell Norris (@rrrussboy) reported 14 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve spent over 2 hours on the phone and I lost count of people I’ve spoken to when I got to 12. That’s just today and this has gone on for weeks. Pretty sure you would’ve lost me as a very longstanding customer by the time 28 days is up.

• 
  Samantha Doe (@samanthadoe1) reported 16 minutes ago from Canvey Island, England

  @virginmedia Yes and there are/were no known broadband issues showing in the area on the service page

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 20 minutes ago from Canvey Island, England

  @virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.

• 
  Russell Norris (@rrrussboy) reported 23 minutes ago from Southend-on-Sea, England

  @virginmedia so after weeks of unbelievably poor broadband and customer service there was an offer from you to resolve the situation with a web chat at 11am, with a link being provided here. No link. I’m lost for words

• 
  Penny Rolfe nee Acres (@wonky1961) reported 25 minutes ago from Southend-on-Sea, England

  @MartinSLewis Virgin Media wifi been unstable since June 2020. Virgin Media never resolved the problem caused me to lose hundreds of £'s. Made me lose my PIP. Virgin made me pay double because they kept charging me twice most months. They've made me lose half my PC Guarantee

• 
  Sharon Cooper (@vamplady35) reported 26 minutes ago from Gillingham, England

  @virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.

• 
  Rob Green Jnr (@rob_green86) reported 33 minutes ago from Thundersley, England

  Anyone else really struggling with slow speeds over the last 10 days with @virginmedia. It's been spot on for 2 years now and then 10 days it seems something has happened. Lucky to get over 10Mb now 🙈

• 
  ron palmer (@moebius1967) reported 35 minutes ago from Southend-on-Sea, England

  Wow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.

• 
  Em💛 (@emilymorgan_x) reported 37 minutes ago from Basildon, England

  Can someone pls explain to me why @virginmedia wifi is so shockingly ****

• 
  Simon Norris (@sinozza) reported 38 minutes ago from Southend-on-Sea, England

  @virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??

• 
  Lisa Philpott (@Lisa2672) reported 40 minutes ago from Rayleigh, England

  @virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡

• 
  Mark Gould (@yiddo71) reported 44 minutes ago from Rochester, England

  @virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog

• 
  HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported 46 minutes ago from Rochester, England

  @suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service

• 
  Darren Young 📺 (@Just_Daz_Young) reported 51 minutes ago from Gillingham, England

  @virginmedia My tariff is going up from £72ish to £108ish so I want to leave... Simple but trying to get them to do this is madness. Internet is slow and not reliable, I have been promised the earth and it has just got worst! @BBCWatchdog

• 
  Penny Rolfe nee Acres (@wonky1961) reported 55 minutes ago from Southend-on-Sea, England

  I have had wifi issues since june2020now they are trying to get paid twice im 1 month. Virgin still owe me compensation. Due to Virgin's failure to keepvulnerablepeoplesafe.://www.virginmedia.com/support/help/check-services/address-identification/identify

• 
  paul fouracre (@moleyfozz) reported 56 minutes ago from Rochester, England

  @virginmedia trying to log a fault but still not received txt with online link. Telephone always on hold plz help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian F (@mashie1964) reported 5 minutes ago

  I used to be with #VirginMedia for years. Service was poor, always having outages, sometimes for days. They’re the spivs of broadband communications. Now I see they’ve been caught abusing & trapping customers. Time they lost their licence to operate in the industry

• 
  Disco Biscuit (@discobiscuit900) reported 5 minutes ago

  @Ofcom So you're gonna pay those customers for their troubles out of the 28 million? Of course not. Who knows what ******** you're gonna do with the millions, but we can be certain that the people that Virgin Media dicked get nothing.

• 
  RoadRunner TX (@FredBra93439257) reported 8 minutes ago

  @TheMercianNews I'd like to see mobile phone and internet companies shut down operating in the UK on a single day. Have USN/Seals sever all international fiber into the UK on a single day. SHUT DOWN the City of London Physically SEVER International Fiber from BT/OpenReach, VirginMedia/O2, Vodaphone and the LINX Nework internchange in London. Ideally each line in 2-3 points of varying distance from UK shores to make repair more complex than laying new fiber. Air attack on all the major BT interchanges plus the physical operations of Cloudflare Akamai, AWS/Cloudfront, GoogleCloud CDN and smaller operators like Azure, Netflix, Meta and every source of new fiber either mfg or warehousing Destroy every piece of equipment and then just leave. Make all European govts TERRIFIED of the crazy Americans Destroy the internet as a means of brainwashing the British public

• 
  dystainak (@dystainak) reported 9 minutes ago

  Virgin Media broadband down or very slow for anyone else?

• 
  Seán Ó Raghallaigh (@RaghallaighJ) reported 9 minutes ago

  this split screen bullshit of showing ads during live games on Virgin Media is awful

• 
  magdi abdelhadi (@maegdi) reported 12 minutes ago

  @virginmedia your customer service sucks. do something about it ffs

• 
  Chris Whild (@whild13) reported 13 minutes ago

  @virginmedia when do I receive my Netflix sign in

• 
  Fentz (@fents71) reported 14 minutes ago

  @virginmedia seriously guys, 15 days to wait for someone to check what appears to be a damaged cable is not great customer service. It’s like last summer all over again!

• 
  Hatz (@DevilHatman) reported 15 minutes ago

  @virginmedia The formal complaint is already submitted. I'm not going back and forth on X too.

• 
  UTV1874 (@neiloco76) reported 18 minutes ago

  @virginmedia Haha no thanks, no followers and only been on here since this month, how ****** stupid do you think I am, email and phone number, nah do one scammer 🖕🖕🖕