Virgin Media outages and service status in Southend-on-Sea, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Southend-on-Sea, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 19, 4:50 PM GMT+1.
- Internet (68%)
- Wi-fi (19%)
- TV (6%)
- E-mail (3%)
- Phone (3%)
The latest reports from users having issues in Southend-on-Sea come from postal codes SS0 , SS2 , SS3 and SS1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Wickford, Basildon, Chatham, Gillingham, Southend-on-Sea, Rochester, Rochford, and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Wickford
|
Wi-fi | 19 hours ago |
|
Basildon
|
Internet | 2 days ago |
|
Chatham
|
Wi-fi | 4 days ago |
|
Gillingham
|
Internet | 5 days ago |
|
Southend-on-Sea
|
Internet | 8 days ago |
|
Southend-on-Sea
|
Internet | 8 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
-
Rob Green Jnr (@rob_green86) reported from Thundersley, England@westbrookdanni @virginmedia Up to 2 weeks ago I didn't have a bad word to say about them. The pure fact you can't get through to someone is the worst of it. Happy to take your money and trim your internet speeds!
-
Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, England. @virginmedia down yet again? Not able to watch On Demand and error messages. Plus their website is down. 🙄
-
Samantha Doe (@samanthadoe1) reported from Canvey Island, EnglandHaving real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?
-
lindsay wood (@Dearnormajeane) reported from Southend-on-Sea, England@kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself
-
Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog
-
grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England@virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking
-
Kim Baker was Lovett (@Kimlovett) reported from Southend-on-Sea, England@virginmedia what’s happened to your customer services? I have stayed with you for years now need your help, can’t log into my account need your help and holding forever on the phone ....
-
Sam #GSBOUT (@_SamButler) reported from Rochester, England@virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please
-
Twiterteroo (@Twiterteroo) reported from Gillingham, England@virginmedia Folks, amuse me, why on earth would I or anyone complete a survey after leaving you when you couldn’t deal with the issue within 2 months and dare I say the plus 20 years we had an undiagnosed fault!?
-
Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported from Rochester, England@virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.
-
Sue Groves MBE (@SUEG46) reported from Rochester, England@virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?
-
Mark Gould (@yiddo71) reported from Rochester, England@virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!
-
Mark Gould (@yiddo71) reported from Rochester, England@virginmedia No as normal Virgin customer service go quiet until I am forced to ring them again and as for the bill no additional charges you just seem to have doubled the bill
-
paul fouracre (@moleyfozz) reported from Rochester, England@MrG48 @virginmedia Now i cant get a wifi signal 6feet away from the hub... Argh..
-
paul fouracre (@moleyfozz) reported from Rochester, EnglandTwo contrasting phone calls to @virginmedia CS this morning. Really unhelpful 1st guy / rude. Rang directly back and the differner guy was absolutely amazing. Mathew was his name and he needs a praise. 1st guy really needs a lesson in customer service. Thank you Mathew.
-
Penny Rolfe (@wonky61shaky) reported from Southend-on-Sea, England@virginmedia When are you going to refund me for many days without a wifi signal
-
Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia I’ve had two lengthy phone calls with your ‘technical support’ people; it briefly got quicker then stopped working completely. On their instructions I’ve changed some settings on my router which apparently may take 48 hours to fully take effect…
-
Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia I think she was recording a fault as far as I could make out due to her poor English
-
Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, England@Mattallwright 2 years on since I have been having trouble with Virgin Media (fingers crossed) they may have now get an uninterrupted supply after charging me late payments more than double my Media prices whilst as a Vulnerable Person they were awful
-
Jamie Meecham🏳️🌈♥️ (@JamieMeecham) reported from Canvey Island, England@virginmedia Hopefully the confirmation of the rude man losing his job.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Johnm69 (@Johnm692) reported@virginmedia why can a new customer get a better deal than someone who's been with you for years???....one way to lose my custom that's for sure
-
scfc 💙 (@Smallworth_xx) reported@virginmedia @TheAFC0522 Been like this since Friday so don’t act like it’s just today ? Do we get a bill reduction for numerous days without a service we pay for ?
-
(tez7n2) (@MickeyDN7) reported@virginmedia @TheAFC0522 Here's the thing ! We don't want to use a ******* website or an app ! We have a thing called a TV !!!!! Get the ****** sorted or give back the money you're taking from people's bank accounts for a **** service !
-
Jon H (@JonHar1985) reported@virginmedia Haha there is zero point. I’ve got 2 complaints ongoing due to how crap you’ve become. Really love I’m ******* for like another 18 months. Absolute top tier service you bunch of jokers
-
Phil66 (@phil66uk) reported@virginmedia @alexand979677 And they don't take off anything if your service is down either
-
A.Brown (@_DundeePerfect_) reported@virginmedia Read things accurately I never said that I do. I would not be mad enough to think I can run a Game and Stream a Picture in 4K using wifi... I don't use wifi in the house at all, TVs and PC are wired, only my Mobile connects to wifi but only to save Data when at Home.
-
Teds (@Tedtalks13) reported@CompaniesHouse adam crozier of Bt is now in experian as ceo; what the hell is going on Not one of these logos directors or legals would talk me Ovo Sse Eon BG Ee Bt “Enterprise cars did with their legal “ Gregory able before 2014… Edf legal counsel did before 2016 Virgin media didn’t especially the ceo peter peter was to busy apparently so was Josh bayliss “I’m Lower management level” Collers ip fraud Mathy squires fraud Shakespears on the house for “paying the court costs “ “do one you didn’t cap any costs idiots desist —- they desisted” Enoch evans in cross chats with shady shits pockets in security. of leopard print flop of faded design of the iron being ****. Now we have the issue of who closed one or two of my cases when my signatures been traced and the pencil and pen aabuse visual of a retard that’s a criminal offence. and no discussion of agreement either I don’t do deals with bullshitting ******* *****
-
****** White (@Tgee92) reported@virginmedia we got a new upgraded hub. The only WIFI name is showing for new devices which have never connected to the WiFi before and when using new password it says it’s wrong and unable to connect? No extenders from old device or anything. Help please!
-
Julie Goldsmith (@JJools67) reported@virginmedia I have just spent over 1hr20mins on the phone trying to sort out my mothers virgin account she has dementia person I finally spoke to (after 3 other depts) put me on hold & we got cut off. He hasn’t bothered to call me back despite having my number! Dreadful service!
-
Dr Sonali Misra (@MisraSonali) reported@virginmedia can you help as O2 account isn’t answering?