Virgin Media outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Chatham, Gillingham, Basildon, Southend-on-Sea, Rochester, Canvey Island, and Wickford.

City	Problem Type	Report Time
Chatham	TV	1 day ago
Chatham	Internet	3 days ago
Chatham	Internet	4 days ago
Gillingham	Wi-fi	5 days ago
Basildon	TV	6 days ago
Southend-on-Sea	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Thomas Hapgood (@Tiger118118) reported 1 minute ago from Basildon, England

  **** you @virginmedia I want my money back please 😡😡😡😡😡😡😡😡😡😡

• 
  Becca (@becshawyer) reported 3 minutes ago from Wickford, England

  @virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡

• 
  Katie Purkiss (@KatiePurkiss) reported 11 minutes ago from Southend-on-Sea, England

  After 20 years of being with @virginmedia and Telewest before that, I’ve finally decided to jump ship. Broadband has been horrendous for a couple of weeks and constant issues. 😔. #TimeforaChange

• 
  ron palmer (@moebius1967) reported 13 minutes ago from Southend-on-Sea, England

  Wow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.

• 
  ∂αиѕкι (@DanskiBoyWonder) reported 22 minutes ago from Rochester, England

  @virginmedia Thankyou I’ve done that hopefully they fix it 🙏🏻

• 
  Kim Baker was Lovett (@Kimlovett) reported 25 minutes ago from Southend-on-Sea, England

  @virginmedia what’s happened to your customer services? I have stayed with you for years now need your help, can’t log into my account need your help and holding forever on the phone ....

• 
  🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported 26 minutes ago from Rochester, England

  @virginmedia is there internet issues in the Medway area?

• 
  Rob Green Jnr (@rob_green86) reported 28 minutes ago from Thundersley, England

  Anyone else really struggling with slow speeds over the last 10 days with @virginmedia. It's been spot on for 2 years now and then 10 days it seems something has happened. Lucky to get over 10Mb now 🙈

• 
  Katie Williams (@katie_2521) reported 28 minutes ago from Wickford, England

  @virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 31 minutes ago from Canvey Island, England

  @virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.

• 
  Katie Williams (@katie_2521) reported 34 minutes ago from Wickford, England

  @virginmedia I had already look at this page previously. And when we have issues there is no indication on what it could be, I. E the *********** light is in as if its connected

• 
  Mark Gould (@yiddo71) reported 35 minutes ago from Rochester, England

  @virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!

• 
  Mark Gould (@yiddo71) reported 36 minutes ago from Rochester, England

  @virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number

• 
  ron palmer (@moebius1967) reported 38 minutes ago from Southend-on-Sea, England

  I'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?

• 
  ∂αиѕкι (@DanskiBoyWonder) reported 38 minutes ago from Rochester, England

  @virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.

• 
  SatansLittleGirl🔮 (@lillyelizax) reported 43 minutes ago from Gillingham, England

  @virginmedia There isn’t internet down time the box has stopped working, they can’t get a new box out here till mid week, with a lot of people working from home you think you’d have next day delivery or something, bad enough we can’t have a engineer out to help

• 
  paul fouracre (@moleyfozz) reported 49 minutes ago from Rochester, England

  @MrG48 @virginmedia Now i cant get a wifi signal 6feet away from the hub... Argh..

• 
  Penny Rolfe (@wonky61shaky) reported 50 minutes ago from Southend-on-Sea, England

  @virginmedia When are you going to refund me for many days without a wifi signal

• 
  Lisa Philpott (@Lisa2672) reported 56 minutes ago from Rayleigh, England

  @virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡

• 
  ⚒Adrian Smith⚒ (@adiesmith64) reported 56 minutes ago from Southend-on-Sea, England

  @KAYI50747133 @virginmedia Yep how you have explained it is exactly the same for me, have tried my 2nd box upstairs but the same problem!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Hatcher (@kolodog1) reported 5 minutes ago

  @virginmedia the service with the WiFi or TV services in the BR5 is poor. 3 times in the last week one of them has went down, today it's the WiFi again.

• 
  Stew G no23 (@StewartGar49182) reported 5 minutes ago

  @virginmedia They aren't recently issues they are current issues is BB being throttled back? All i get from virgin is there's no problems in the network so why is it so slow?

• 
  Time for change (@theRealNickle) reported 5 minutes ago

  .@virginmedia made multiple phone call to report issues. Promises made, problems not resolved. Fortunately, contract is up soon.

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 6 minutes ago

  @RosyPosy_kitteh @IamCarrieagain @virginmedia They were very rude to me this afternoon. Both on chat then phone. Ill be cancelling my services next week once I have the opportunity to ring up. They treat older (I'm 72) people with disrespect.

• 
  Neale B (@Neale1100) reported 8 minutes ago

  @virginmedia Its says the problem will be repaired on the 27th, I assume you will be applying a credit for the lack of tv and wifi provided to those affected ? I work from home, this simply isn't good enough

• 
  Anumcara (@Anumcaras) reported 8 minutes ago

  @virginmedia I will be in touch by Monday. I’ve just discovered two layers of payments added to my credit file. Although there was no services connected because your call centre signed me up with an engineer. Knowing I was leaving the country and I needed the internet for my cctv. I was reluctant but rejoined sky and your call centre refused to cancel and persuaded me to move the account to a different address. An address that’s under renovation and empty. There’s something afoot about how all this has been handled and I will be requesting my credit file is amended with your support. Going forth I will update publicly on this thread any success or failures I have with these issues.

• 
  Tracey Russell (@TraceyR16154277) reported 8 minutes ago

  @rpd_pacer @claireroberts01 @virginmedia I left Virgin Media a couple of years ago, after being with them for 20 years. Customer service is non existent, I got sick of trying to deal with Indian call centre staff who barely understood English. The equipment was crap and waiting weeks for engineers was a joke.

• 
  Wayne Clark (@clarky051180) reported 10 minutes ago

  @virginmedia second day of outage on a bank holiday weekend…! (Oh and a half term break)…! Congratulation’s….!👏👏👏👏👏👏🥳

• 
  simon parkinson (@parky1021) reported 11 minutes ago

  @virginmedia @BonesE78 Mine is exactly the same Terrible service

• 
  Shinobi (@luvshinobi) reported 13 minutes ago

  My internet down @virginmedia