Virgin Media Outage Report in Southend-on-Sea, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Southend-on-Sea come from postal codes SS0.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Chatham, Southend-on-Sea, Basildon, Canvey Island, Rochester and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Wi-fi | |
| Chatham |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
-
ron palmer
(@moebius1967) reported
from
Southend-on-Sea, England
I'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?
-
Samantha Doe
(@samanthadoe1) reported
from
Canvey Island, England
@virginmedia Yes and there are/were no known broadband issues showing in the area on the service page
-
Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia This is a long story. But Virgin have changed my IMEI number making a second repair not possible. My account is down and even Virgin can't access it. I've been promised calls back several times but they've not happened. The litany of Virgin failures is impossible to put in a text
-
Rob Green Jnr
(@rob_green86) reported
from
Thundersley, England
@westbrookdanni @virginmedia Up to 2 weeks ago I didn't have a bad word to say about them. The pure fact you can't get through to someone is the worst of it. Happy to take your money and trim your internet speeds!
-
Paul Ilett, Author
(@Paul_Ilett) reported
from
Southend-on-Sea, England
@fingers_terry @virginmedia I hope so. I’d hate to have to cancel my subscription.
-
🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@virginmedia is there internet issues in the Medway area?
-
Rob Green Jnr
(@rob_green86) reported
from
Thundersley, England
@SpursKS @virginmedia What's the issue
-
TDF TT
(@TDF_TT) reported
from
Gillingham, England
@virginmedia TV outage ME4?
-
Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.
-
Kelda🥤
(@keldaaa) reported
from
Canvey Island, England
@virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.
-
Keeley O'Flaherty
(@KeeleyOF101) reported
from
Thundersley, England
@virginmedia you came to my mums house to fix cable. You’ve left having disconnected her phone line and sent it to a neighbour house who is now being rude. Been on hold hour on phone. Both in poor health phone Essential
-
Colin Nickless
(@NicklessColin) reported
from
Southend-on-Sea, England
@virginmedia broadband down again in Southend. Had to pay for a BT WiFi day pass so my wife can continue working from home.
-
ron palmer
(@moebius1967) reported
from
Southend-on-Sea, England
@bushontheradio Trying to get through to Virgin media to cancel the contract. Bloody chatbot isn't worth a ****
-
Julie McCarthy
(@jooz282) reported
from
Rochester, England
@virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?
-
Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.
-
Samantha Doe
(@samanthadoe1) reported
from
Canvey Island, England
Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?
-
ron palmer
(@moebius1967) reported
from
Southend-on-Sea, England
Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......
-
Julie McCarthy
(@jooz282) reported
from
Rochester, England
@virginmedia It was a little more than short lasting pixelation! The channel kept dropping completely and during the main fight it felt like we were watching in slow motion.
-
WeHateHills
(@WeHateHills) reported
from
South Woodham Ferrers, England
@ClassicSoulDJ @virginmedia Get @BTGroup much more reliable - have read so many stories about #Virgin having problems
-
lindsay wood
(@Dearnormajeane) reported
from
Southend-on-Sea, England
@kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
@welshwarrior
(@welshwa81518941) reported
@virginmedia Shall i activate this4U now. YES I'd like that nice lady BUT 1st must speak with ur complaints dept for compensation4 being overcharged by @Virgin. I'll just check-hang on. Ok tinkertink doodle wait. Hello Jill..i'm afraid it's not possible. Umust speak with Customer Services..
-
Kieron Griffin
(@donnykebab1972) reported
@virginmedia @richardbranson Internet/WiFi down again.
-
Julie Bailey
(@mejulie64) reported
@virginmedia I’ve searched the forum, so no need to post, it’s an outside issue 🙈
-
Lep
(@xLepebble) reported
@virginmedia One booked from 12 to 2, but the last 2 we've called out never turned up and completely fobbed us off🙄Hoping its not a repeat cause I need the internet for my college work over the weekend and without it I will fall behind on my assignments
-
Simon Love
(@simonloverules) reported
Is anyone else on @virginmedia having problems in East London? It went off for scheduled work yesterday at 11:30am, came back at 8:30pm and has now gone off again.
-
Jack C
(@Jbc729) reported
(1) @virginmedia Could someone with some sort of common sense and authority kindly justify why when I lodged an official complaint with a customer service rep on the phone this morning and was told that I would receive a response within 28 days, I've just received an email from
-
Julie Bailey
(@mejulie64) reported
@virginmedia I said I had rebooted, reset etc the green flashing power light means there is a problem outside!
-
Kieron Griffin
(@donnykebab1972) reported
@virginmedia internet/WiFi down again
-
Simon Love
(@simonloverules) reported
@virginmedia I have but it just told me that services are down in Hammersmith.
-
Mark Bell
(@mightymarkuk) reported
@virginmedia What part of they haven't helped and will not help don't you understand?