Virgin Media Outage Report in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Rochester, Gillingham, Sheerness, Chatham, South Benfleet, and Canvey Island.

City	Problem Type	Report Time
Southend-on-Sea	TV	3 days ago
Southend-on-Sea	TV	4 days ago
Basildon	Internet	4 days ago
Basildon	Wi-fi	5 days ago
Southend-on-Sea	Wi-fi	8 days ago
Southend-on-Sea	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Paul Ilett, Author (@Paul_Ilett) reported 7 minutes ago from Southend-on-Sea, England

  @fingers_terry @virginmedia I hope so. I’d hate to have to cancel my subscription.

• 
  Becca (@becshawyer) reported 13 minutes ago from Wickford, England

  @virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡

• 
  SatansLittleGirl🔮 (@lillyelizax) reported 16 minutes ago from Gillingham, England

  @virginmedia There isn’t internet down time the box has stopped working, they can’t get a new box out here till mid week, with a lot of people working from home you think you’d have next day delivery or something, bad enough we can’t have a engineer out to help

• 
  WeHateHills (@WeHateHills) reported 17 minutes ago from South Woodham Ferrers, England

  @ClassicSoulDJ @virginmedia Get @BTGroup much more reliable - have read so many stories about #Virgin having problems

• 
  Darren Young 📺 (@Just_Daz_Young) reported 20 minutes ago from Gillingham, England

  @virginmedia My tariff is going up from £72ish to £108ish so I want to leave... Simple but trying to get them to do this is madness. Internet is slow and not reliable, I have been promised the earth and it has just got worst! @BBCWatchdog

• 
  Mark Gould (@yiddo71) reported 22 minutes ago from Rochester, England

  @virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!

• 
  🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported 22 minutes ago from Rochester, England

  @virginmedia is there internet issues in the Medway area?

• 
  Darren Young 📺 (@Just_Daz_Young) reported 24 minutes ago from Gillingham, England

  @virginmedia No its ok.... ill get a proper company to take the contract over and cancel you. @BBCWatchdog are surely interesting in your customer service as I have screen shots.

• 
  Mark Gould (@yiddo71) reported 28 minutes ago from Rochester, England

  @virginmedia Just to know you still have not fixed my phone line despite a guarantee and you have just sent me a bill@for double my monthly bill.....way to go @virginmedia worst customer service ever!!

• 
  paul fouracre (@moleyfozz) reported 33 minutes ago from Rochester, England

  @MrG48 @virginmedia Yep. Turned it all off once came back ok but very hit and miss tonight. Good job not working from home at the moment.

• 
  Mark Gould (@yiddo71) reported 35 minutes ago from Rochester, England

  @virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff

• 
  paul fouracre (@moleyfozz) reported 35 minutes ago from Rochester, England

  @virginmedia since you upgraded me for free to intelligent wifi, ive lost all signal upstairs arghhh. How can i switch back?

• 
  Mark Gould (@yiddo71) reported 39 minutes ago from Rochester, England

  Why is it every companies customer service line is so crap and does not want to help in any way shape or form #curryspcworld #virginmedia @BBCWatchdog

• 
  Colin Nickless (@NicklessColin) reported 40 minutes ago from Southend-on-Sea, England

  @virginmedia broadband down again in Southend. Had to pay for a BT WiFi day pass so my wife can continue working from home.

• 
  lindsay wood (@Dearnormajeane) reported 42 minutes ago from Southend-on-Sea, England

  @kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself

• 
  Samantha Doe (@samanthadoe1) reported 42 minutes ago from Canvey Island, England

  @virginmedia Yes and there are/were no known broadband issues showing in the area on the service page

• 
  Samantha Doe (@samanthadoe1) reported 50 minutes ago from Canvey Island, England

  Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?

• 
  Mark Gould (@yiddo71) reported 55 minutes ago from Rochester, England

  @virginmedia No as normal Virgin customer service go quiet until I am forced to ring them again and as for the bill no additional charges you just seem to have doubled the bill

• 
  paul fouracre (@moleyfozz) reported 58 minutes ago from Rochester, England

  @MrG48 @virginmedia Now i cant get a wifi signal 6feet away from the hub... Argh..

• 
  Peter Fudge 💙 (@statusquo44) reported 59 minutes ago from Canvey Island, England

  @leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝖐𝖆𝖑𝖎𝖔𝖓𝖊 (@Kalione_) reported 5 minutes ago

  First bill £46. Second bill £51. Third bill £56... @virginmedia care to explain this? I look at my bill breakdown and it shows nothing different. If my bill goes up again I will just cancel my direct debit and find another provider

• 
  Mei (@Mai27893087) reported 8 minutes ago

  @virginmedia down once again this week and completely this time. Absolutely ridiculous, sort yourselves out and stop ripping people off for **** service 😡

• 
  Donna Harris (@DonnaHa03969751) reported 10 minutes ago

  @virginmedia Morning, please please tell me what is happening in the DA7 area? Nothing, no broadband, no phone and no TV since 2pm yesterday. Schooling and working from home. Can’t get any response from your customer services. Hung up on us yesterday. Issues for weeks

• 
  David JS Dawkes-Hall 💙 (@statto95) reported 11 minutes ago

  @virginmedia Yes we're still having issues... Time to find another supplier.

• 
  Milly (@manlikemilz) reported 11 minutes ago

  @virginmedia I’ve tried all that and I’ve contacted customer support several times. They don’t do anything. The speed is so slow on my WiFi. Is this what I’m paying £50+ a month for?

• 
  Chris Green (@thedogman_918) reported 13 minutes ago

  Anyone else have ongoing issues with @virginmedia charging the wrong price on bills, month after month? I'm sick of having to call up, to be told the issue is sorted (and refund added) only to be overcharged again the following month. Absolute joke.

• 
  Folksman/Faithfulgrips (@Folksmann) reported 17 minutes ago

  @virginmedia @Jukeyz Since you want to help, fix my internet. Absolute joke always going off and on

• 
  Dr Jasmeet Bindra (@chdkidaizy) reported 20 minutes ago

  @virginmedia I have forgotten my password from 6 years ago, the 'special word' too! The hint you sent in the mail is doing nothing to jog my memory. Can't pass security to complain about double payments getting through! Your sign in system is shambolic! 😭😭😭😭😭😭😭

• 
  JuyeyDoodles 🦇 (@JuyeyDoodles) reported 22 minutes ago

  @TwinklinPixi3 Worst timing. Blinking Virgin Media! Watched now 😱

• 
  Liams Transportation 🚅 (@LiamsTransport1) reported 28 minutes ago

  @Coastway_Will I shall never moan about virgin media again 😬