Virgin Media outages and service status in Southend-on-Sea, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Southend-on-Sea, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 19, 4:50 PM GMT+1.
- Internet (63%)
- Wi-fi (21%)
- TV (8%)
- E-mail (4%)
- Phone (4%)
The latest reports from users having issues in Southend-on-Sea come from postal codes SS0 , SS2 , SS3 and SS1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Wickford, Basildon, Chatham, Gillingham, Southend-on-Sea, Rochester, and Rochford.
| City | Problem Type | Report Time |
|---|---|---|
 Wickford
|
Wi-fi | 6 days ago |
|
Basildon
|
Internet | 7 days ago |
|
Chatham
|
Wi-fi | 9 days ago |
|
Gillingham
|
Internet | 10 days ago |
|
Southend-on-Sea
|
Internet | 14 days ago |
|
Southend-on-Sea
|
Internet | 14 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
-
Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia so after weeks of unbelievably poor broadband and customer service there was an offer from you to resolve the situation with a web chat at 11am, with a link being provided here. No link. I’m lost for words
-
Thomas Hapgood (@Tiger118118) reported from Basildon, England**** you @virginmedia I want my money back please 😡😡😡😡😡😡😡😡😡😡
-
Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia I think she was recording a fault as far as I could make out due to her poor English
-
Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, England. @virginmedia down yet again? Not able to watch On Demand and error messages. Plus their website is down. 🙄
-
Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, EnglandVirgin Media broadband down AGAIN. Service Status website & app don’t work as no internet connection 🤨 @virginmedia
-
lindsay wood (@Dearnormajeane) reported from Southend-on-Sea, England@kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself
-
Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported from Wainscott, England@virginmedia Hi VM, I ordered a replacement remote control for my TIVO box. Just realised that was a couple of months ago but it never came. When trying online again it says as I’ve had one within six months I can’t order another. Please check that the first was ever sent, thanks
-
Sam #GSBOUT (@_SamButler) reported from Rochester, England@virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please
-
Lisa Philpott (@Lisa2672) reported from Rayleigh, England@virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡
-
Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?
-
matt (@briggsym) reported from Wickford, England@virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup
-
HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported from Rochester, England@suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service
-
Mark Gould (@yiddo71) reported from Rochester, England@virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff
-
Rob Green Jnr (@rob_green86) reported from Thundersley, EnglandAnyone else really struggling with slow speeds over the last 10 days with @virginmedia. It's been spot on for 2 years now and then 10 days it seems something has happened. Lucky to get over 10Mb now 🙈
-
🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴 (@Winclouduk) reported from Rochester, England@virginmedia is there internet issues in the Medway area?
-
Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia I’ve spent over 2 hours on the phone and I lost count of people I’ve spoken to when I got to 12. That’s just today and this has gone on for weeks. Pretty sure you would’ve lost me as a very longstanding customer by the time 28 days is up.
-
Becca (@becshawyer) reported from Wickford, England@virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡
-
Simon Norris (@sinozza) reported from Southend-on-Sea, England@virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??
-
-
chris cox (@coxychris) reported from Southend-on-Sea, England@virginmedia why are no one answering your lines all I wanna do is cancel my package
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Gwen Maynard (@KookieG62) reported@virginmedia Absolutely shocking service . Broadband and TV down since electrical storm on Thursday morning. Not fixed despite you saying otherwise. You keep cancelling the engineers to come to my home.
-
Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported@NightAtKendalls @virginmedia Dump em mate service is shite
-
Steve Redfearn 🦉 (@SteveRedfearn2) reported@JFab208 @virginmedia Really poor. US Open tennis starts next week. I hope it's sorted before then.
-
Rob (@robiand) reported@virginmedia TV and Broadband broken for over a week after your engineers damaged the cable to my house whilst installing a new customer. Repair should have been Saturday, was cancelled and rescheduled for yesterday, cancelled! and now cancelled again today. I’m moving to @skytv
-
Mike B (@BonesE78) reported@virginmedia SERIOUSLY SORT YOUR ******* INTERNET OUT!!!! I need to talk about my contract ASAP,sick of this **** service!!!
-
Dave Polayah (@dpolayah) reported@virginmedia is virgin BB down?
-
Sophia Ravat (@MrsSophialouize) reportedI do not have a stable connection to carry out my paid employment from home. I am having to use my phone data thanks to @lebara but having to pay an additional £10 per person as our data is quickly draining @virginmedia fix the issue i am paying for.
-
Emily Ford (@T0350X) reported@virginmedia why is it so hard to cancel an account?!? I’m moving house and out of contract, you don’t service the new area. You have been changing me stupid money for internet for months and when I ring to cancel the account I get moved between multiple people!
-
football sufferer (@user702937) reported@virginmedia the WiFi is down across burley. Please fix
-
Stephen Maddock (@stephenm68) reported@Joyevnm @virginmedia Exactly the same tactics here. Delayed weekly since 27 July. Now on Day 26 with absolutely no service and no useful information. @virginmedia