Virgin Media outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Gillingham, Basildon, Southend-on-Sea, Wickford, Chatham, and Rochester.

City	Problem Type	Report Time
Gillingham	Internet	12 hours ago
Basildon	TV	14 hours ago
Southend-on-Sea	Wi-fi	6 days ago
Basildon	Wi-fi	7 days ago
Southend-on-Sea	Internet	7 days ago
Southend-on-Sea	Internet	8 days ago

Nearby cities with recent reports

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Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported 3 minutes ago from Rochester, England

  @virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.

• 
  Kelly **** (@kellydyke08) reported 5 minutes ago from Southend-on-Sea, England

  @virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown

• 
  Russell Norris (@rrrussboy) reported 15 minutes ago from Southend-on-Sea, England

  @virginmedia I raised the complaint on 14/7 and I’ve heard nothing

• 
  Katie Purkiss (@KatiePurkiss) reported 17 minutes ago from Southend-on-Sea, England

  Virgin Media broadband down AGAIN. Service Status website & app don’t work as no internet connection 🤨 @virginmedia

• 
  Mark Gould (@yiddo71) reported 20 minutes ago from Rochester, England

  @virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff

• 
  grizzly_gooner (@GoonerGrizzly) reported 21 minutes ago from Thundersley, England

  @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

• 
  Katie Purkiss (@KatiePurkiss) reported 22 minutes ago from Southend-on-Sea, England

  . @virginmedia down yet again? Not able to watch On Demand and error messages. Plus their website is down. 🙄

• 
  Lisa Philpott (@Lisa2672) reported 35 minutes ago from Rayleigh, England

  @Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.

• 
  Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported 35 minutes ago from Rochester, England

  @virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.

• 
  Darren Young 📺 (@Just_Daz_Young) reported 36 minutes ago from Gillingham, England

  @virginmedia My tariff is going up from £72ish to £108ish so I want to leave... Simple but trying to get them to do this is madness. Internet is slow and not reliable, I have been promised the earth and it has just got worst! @BBCWatchdog

• 
  Keeley O'Flaherty (@KeeleyOF101) reported 40 minutes ago from Thundersley, England

  @virginmedia you came to my mums house to fix cable. You’ve left having disconnected her phone line and sent it to a neighbour house who is now being rude. Been on hold hour on phone. Both in poor health phone Essential

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 41 minutes ago from Wainscott, England

  @virginmedia Terrible service from you these last two weeks! I have spent more than 4hrs on the phone to Asian based O2, and Virgin call centres who never help or process things. Also Capita in South Africa… Why do you use foreign call centres if they cannot do the job!!

• 
  LiisaJane'x (@LiisaJane) reported 43 minutes ago from Southend-on-Sea, England

  @virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.

• 
  Onearmedjohn (@onearmedjohn) reported 44 minutes ago from Gillingham, England

  @virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.

• 
  Penny Rolfe nee Acres (@wonky1961) reported 47 minutes ago from Southend-on-Sea, England

  @MartinSLewis Virgin Media wifi been unstable since June 2020. Virgin Media never resolved the problem caused me to lose hundreds of £'s. Made me lose my PIP. Virgin made me pay double because they kept charging me twice most months. They've made me lose half my PC Guarantee

• 
  john perreira (@johnperreira) reported 47 minutes ago from Basildon, England

  @simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys

• 
  Katie Purkiss (@KatiePurkiss) reported 48 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve sorted the issue. But now there’s no way of cancelling the engineer! Can’t get through on phone. Appointment isn’t showing on their account, so can’t cancel there. WhatsApp is useless - been waiting for an Agent to be available since about 1pm!

• 
  Katie Williams (@katie_2521) reported 51 minutes ago from Wickford, England

  @virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 55 minutes ago from Wainscott, England

  @virginmedia Hi VM, I ordered a replacement remote control for my TIVO box. Just realised that was a couple of months ago but it never came. When trying online again it says as I’ve had one within six months I can’t order another. Please check that the first was ever sent, thanks

• 
  chris cox (@coxychris) reported 59 minutes ago from Southend-on-Sea, England

  @virginmedia why are no one answering your lines all I wanna do is cancel my package

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  👑 NG Football 👑 (@Bigdeano88) reported 4 minutes ago

  Anyone else watching Sky Sports News on Virgin Media channel 509 having problems? The picture is flickering/bouncing and the text at the bottom is really blurry. Every other channel, including the other Sky Sports channels, is absolutely fine. Anyone else getting this? @virginmedia

• 
  James (Jim) Naismith (@JHNaismith) reported 7 minutes ago

  Usually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.

• 
  Master Roshi (@MasterRoshi1667) reported 11 minutes ago

  @MelJanie @virginmedia They really are a pack of useless *****. Typical VM. Takes your money and a shite service. We all accept it anyway because they are allowed to get away with it. It doesn’t pay to be loyal any more.

• 
  Stephen Maddock (@stephenm68) reported 15 minutes ago

  Day 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom

• 
  Seren 7 (@Seren_7) reported 15 minutes ago

  @virginmedia your online chat to us hasn’t worked for over 6 weeks. I have only been able to cancel today after being on a 1 hour call. Please advise when my account will be credited?

• 
  Damian Hastie (@DamianHastie) reported 16 minutes ago

  @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!

• 
  Success W Lewis (@SuccessWLewis1) reported 19 minutes ago

  @virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.

• 
  Lee Harris (@LeeHarris) reported 19 minutes ago

  Hey @virginmedia, my internet has been down since 6pm yesterday and you still haven't managed to fix it. FFS! SORT IT OUT!

• 
  Declan Carty (@declancarty) reported 20 minutes ago

  @IrishTimes Perhaps someone like the excellent Patrick Freyne might investigate why, after all these YEARS, Sky subscribers in the ROI cannot get ITV channels, whilst Virgin Media customers have no probs in doing so. Is it still supposed to be a ‘rights’ issue ????

• 
  Dave Rutt (@DaveRutt2) reported 21 minutes ago

  @virginmedia can you help your call centres are useless!!! My sister has moved house as she and her husband are divorced and she has no contact with him. The ac is in his name , but she pays for it. All she wants is the ac to be in her name .. why is this so hard to do 🤬 ?