Virgin Media outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Gillingham, Southend-on-Sea, Chatham, Rochester, Basildon, Wickford, Rochford, South Benfleet, and Canvey Island.

City	Problem Type	Report Time
Gillingham	Internet	7 hours ago
Southend-on-Sea	Wi-fi	1 day ago
Chatham	E-mail	3 days ago
Rochester	Phone	5 days ago
Southend-on-Sea	Internet	5 days ago
Chatham	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Mark Gould (@yiddo71) reported 20 seconds ago from Rochester, England

  @virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!

• 
  LiisaJane'x (@LiisaJane) reported 1 minute ago from Southend-on-Sea, England

  @virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.

• 
  Mark Gould (@yiddo71) reported 1 minute ago from Rochester, England

  @virginmedia Just to know you still have not fixed my phone line despite a guarantee and you have just sent me a bill@for double my monthly bill.....way to go @virginmedia worst customer service ever!!

• 
  paul fouracre (@moleyfozz) reported 4 minutes ago from Rochester, England

  Two contrasting phone calls to @virginmedia CS this morning. Really unhelpful 1st guy / rude. Rang directly back and the differner guy was absolutely amazing. Mathew was his name and he needs a praise. 1st guy really needs a lesson in customer service. Thank you Mathew.

• 
  matt (@briggsym) reported 6 minutes ago from Wickford, England

  @virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.

• 
  john perreira (@johnperreira) reported 12 minutes ago from Basildon, England

  @simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys

• 
  ron palmer (@moebius1967) reported 12 minutes ago from Southend-on-Sea, England

  I'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?

• 
  Paul Parker (@paulparker81) reported 13 minutes ago from Basildon, England

  @virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead

• 
  Sam #GSBOUT (@_SamButler) reported 25 minutes ago from Rochester, England

  @virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please

• 
  Samantha Doe (@samanthadoe1) reported 29 minutes ago from Canvey Island, England

  @virginmedia Yes and there are/were no known broadband issues showing in the area on the service page

• 
  Rob Green Jnr (@rob_green86) reported 29 minutes ago from Thundersley, England

  @SpursKS @virginmedia What's the issue

• 
  matt (@briggsym) reported 33 minutes ago from Wickford, England

  @virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup

• 
  Helen Dickens (pinknblue):) (@pinknblue) reported 37 minutes ago from Southend-on-Sea, England

  @virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(

• 
  Andrew Owen (@owensirons93) reported 40 minutes ago from Corringham, England

  @virginmedia any reason why you still haven’t fixed our phone lines? Been down for 3 months now so I’ll be expecting a reimbursement. Also expect a reimbursement due to the fact your failing to supply the minimum download speed

• 
  Onearmedjohn (@onearmedjohn) reported 41 minutes ago from Gillingham, England

  @virginmedia No, I want the postal address for service of a county court summons.

• 
  paul fouracre (@moleyfozz) reported 42 minutes ago from Rochester, England

  @virginmedia trying to log a fault but still not received txt with online link. Telephone always on hold plz help

• 
  Mark Gould (@yiddo71) reported 44 minutes ago from Rochester, England

  @virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!

• 
  ∂αиѕкι (@DanskiBoyWonder) reported 51 minutes ago from Rochester, England

  @virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.

• 
  Samantha Doe (@samanthadoe1) reported 55 minutes ago from Canvey Island, England

  Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?

• 
  Lisa Philpott (@Lisa2672) reported 55 minutes ago from Rayleigh, England

  @Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Power-Jordan (@Nickcarrick) reported 9 minutes ago

  @virginmedia still waiting to hear about the complaint I raised with your agent who is sending a letter because I couldn't tell him the balance of a bill that was written off 6 years ago by high level complaints but is now affecting my credit score to I need to go to @Ofcom

• 
  christopher Gunn (@christo43383549) reported 10 minutes ago

  @RichardMorrow10 @virginmedia Good luck with thay mate virgin are terrible with it i lost 2 days of Internet and 2 days work when WFH had to use my phone data sadly but they basically said , get on with it ...

• 
  B M50 (@BM502s) reported 12 minutes ago

  @biggle1908 @C_Midd99 Rkid had the same issue with his Sky package & price, so switched to Virgin Media, now saving £70 a month with faster broadband. Couldn’t be happier with it.

• 
  C Buck (@ColBuck1982) reported 12 minutes ago

  When the is liverpool outage going get sort im in l4 had no Internet seen 5pm @virginmedia

• 
  Charles Forsyth (@charles_forsyth) reported 14 minutes ago

  @biggle1908 @SBarrettBar @zeninternet I have both Zen and Virgin Media (two fibres). Zen is symmetric but VM is not (here), despite Zen being half the price. Symmetry (or not) depends on the underlying infrastructure supplier. VM has been great over many years, fairly usual tech support; Zen has been excellent and the tech support is very techy. ("Symmetric" here means upload and download rate is the same; often upload is much slower.)

• 
  SHUTTY 🇬🇧 (@apshutt) reported 16 minutes ago

  @virginmedia I have not said there is a problem, so don't give me a stock answer, what do account managers do please?

• 
  Amrit Phull (@Amrit_Phull) reported 25 minutes ago

  @virginmedia You have an outage again to all services - broadband and tv. This is 3rd time in 6 months………you are the most pathetic communication company. Stop spending hundreds of thousands on your annoying TV ads, and use that money to improve your ******* service!!!

• 
  (tez7n2) (@MickeyDN7) reported 26 minutes ago

  @SkySports @virginmedia your red button sports stream is ******* **** ...and you wonder why people are using IPTV !!!! Robbing bastards taking money off customers and giving a **** service back

• 
  TubzNetz (@TubzNetz) reported 27 minutes ago

  @virginmedia smart move switching from analogue to fibre landlines during business hours, causing broadband to reset, what retard in change control approved that in statement of work?

• 
  The Phantom (@Th33illuminati) reported 28 minutes ago

  **** @virginmedia I’m done with this service inadequately repetitive unrealisable unreliable *****