Virgin Media Outage Report in Southend-on-Sea, England
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The latest reports from users having issues in Southend-on-Sea come from postal codes SS0.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Gillingham, Chatham, Southend-on-Sea, Basildon, Canvey Island and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Internet | |
| Chatham |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Basildon |
Internet | |
| Chatham |
TV | |
| Chatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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ron palmer
(@moebius1967) reported
from
Southend-on-Sea, England
I'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?
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TDF TT
(@TDF_TT) reported
from
Gillingham, England
@virginmedia TV outage ME4?
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Rob Green Jnr
(@rob_green86) reported
from
Thundersley, England
@SpursKS @virginmedia What's the issue
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Julie McCarthy
(@jooz282) reported
from
Rochester, England
@virginmedia It was a little more than short lasting pixelation! The channel kept dropping completely and during the main fight it felt like we were watching in slow motion.
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Samantha Doe
(@samanthadoe1) reported
from
Canvey Island, England
@virginmedia Yes and there are/were no known broadband issues showing in the area on the service page
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@virginmedia is there internet issues in the Medway area?
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lindsay wood
(@Dearnormajeane) reported
from
Southend-on-Sea, England
@kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself
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Julie McCarthy
(@jooz282) reported
from
Rochester, England
@virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?
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Samantha Doe
(@samanthadoe1) reported
from
Canvey Island, England
Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?
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Colin Nickless
(@NicklessColin) reported
from
Southend-on-Sea, England
@virginmedia broadband down again in Southend. Had to pay for a BT WiFi day pass so my wife can continue working from home.
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WeHateHills
(@WeHateHills) reported
from
South Woodham Ferrers, England
@ClassicSoulDJ @virginmedia Get @BTGroup much more reliable - have read so many stories about #Virgin having problems
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Paul Ilett, Author
(@Paul_Ilett) reported
from
Southend-on-Sea, England
@fingers_terry @virginmedia I hope so. I’d hate to have to cancel my subscription.
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ron palmer
(@moebius1967) reported
from
Southend-on-Sea, England
Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia since you upgraded me for free to intelligent wifi, ive lost all signal upstairs arghhh. How can i switch back?
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.
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ron palmer
(@moebius1967) reported
from
Southend-on-Sea, England
@bushontheradio Trying to get through to Virgin media to cancel the contract. Bloody chatbot isn't worth a ****
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Kelda🥤
(@keldaaa) reported
from
Canvey Island, England
@virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.
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Keeley O'Flaherty
(@KeeleyOF101) reported
from
Thundersley, England
@virginmedia you came to my mums house to fix cable. You’ve left having disconnected her phone line and sent it to a neighbour house who is now being rude. Been on hold hour on phone. Both in poor health phone Essential
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia This is a long story. But Virgin have changed my IMEI number making a second repair not possible. My account is down and even Virgin can't access it. I've been promised calls back several times but they've not happened. The litany of Virgin failures is impossible to put in a text
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anonymous
(@finnpx) reported
@SimonMiller316 @virginmedia @virginmedia gets a brown down
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Eddy Shuttleworth
(@ShuttleworthE) reported
@virginmedia Well the team have not done that in the last 3 times I spoke to them. Most recently they again quoted that the automated system you are telling me to go through is already showing that I am a satisfied customer and therefore cannot be helped.
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Chris
(@Trickey2112) reported
@SimonMiller316 @virginmedia Brown down 💩👇
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LambyUK
(@LambyUK) reported
@SimonMiller316 @virginmedia I cut my own fibre trimming a hedge in the garden. Just reported it to city fibre as an internet outage. They came out within 24 hours, identified the fault and repaired the cable free of charge!
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Ben
(@Ben68023267) reported
@virginmedia @Truth_Seeker007 You could take a bit of a hit to your profits instead of passing it onto the customer every time? I guess in the long run the market will correct itself and people will no longer be able to afford the flagship phones
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Alan
(@RebootBob) reported
@jakkuh_t @TELUS Jealous! May move over to 1Gb/s down but @virginmedia can only offer 52 Mb/s up.
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Clio Ambler
(@clio_ambler) reported
@virginmedia Eventually chatted to Kamalesh who then decided to pass me to media customer care who never responded on WhatsApp. The guy that passed me over said sorry to see you go! But never even mentioned that! Not happy
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crispian webb
(@CrispianW) reported
@virginmedia any issues? wifi/ net down in cheltenham??
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Anth Rodgers
(@TheAlmightyAnth) reported
@virginmedia my broadband went off without warning today. I use it to work. Was supposed to come back on my 1700, then 2110, and now it says 23rd March @ 2110. This is unacceptable, and your £8 compensation per day won’t make up for my missed days at work. Fix it. Now.
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✨DAZ
(@daz4126) reported
@virginmedia needs to be #nationalised to improve the service and end profiteering