Virgin Media Outage Report in Southend-on-Sea, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Southend-on-Sea come from postal codes SS2 , SS0 and SS99 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Rochester, Gillingham, Sheerness, Chatham, South Benfleet, and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon
|
Internet | 2 days ago |
|
Southend-on-Sea
|
TV | 6 days ago |
|
Southend-on-Sea
|
TV | 8 days ago |
|
Basildon
|
Internet | 8 days ago |
|
Basildon
|
Wi-fi | 9 days ago |
|
Southend-on-Sea
|
Wi-fi | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Mark Morgan (@M_Morgan94) reported from Rochester, EnglandVirgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡
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Ben Cox (@Coxy009) reported from Basildon, England@virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.
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Katie (@0katiehunt) reported from Rochester, England@virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!
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X (@TomzEvz5) reported from Wainscott, EnglandIf I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove
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Mr.G - Longy - Graham (@MrG48) reported from Gillingham, England@virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.
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Mark Gould (@yiddo71) reported from Gillingham, England@virginmedia the worst customer service ever!!
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J.C (@Peter_AFC_) reported from Rochester, England@virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.
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Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England@MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it
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Sam (@_SamButler) reported from Rochester, England@virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke
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chris cox (@coxychris) reported from Southend-on-Sea, England@virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful
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Mark Morgan (@M_Morgan94) reported from Rochester, EnglandAtleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down
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Dazzle (@darrenh67) reported from Rochester, England@virginmedia What a load of bollox phone sends to same place it’s all shit
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Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England@virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown
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Mickey R. (@Mickey_Rynn) reported from Southend-on-Sea, England@virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere
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Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England@virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again
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BrazilArte (@BrazilArteUK) reported from Southend-on-Sea, EnglandI’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.
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Mark Booth (@thebooooooth) reported from Basildon, EnglandSo @virginmedia lie to you and then don't respond to you or follow up your phone request to make a complaint. Why did i ever leave Sky! The service has been shocking, wouldn't recommend Virgin to anyone
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Joey (@Joewilkins14) reported from Rochester, England@virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again
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Joey (@Joewilkins14) reported from Rochester, England@virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!
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Ashley Halliday (@TylerTowers) reported from Gillingham, England40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Skorczewski (@antskor) reported@virginmedia Complaint wasn’t listened to properly it’s impossible to get through on the phone. Once you have people’s business you don’t even care about their issues
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Sam Ainslie (@samainsliemusic) reported@virginmedia FYI this problem hasn’t resolved and I can’t get hold of anyone. I’m plugged in via eithernet cable and I’m trying to download a 400mb document and had to switch to my phones hotspot because your WiFi #virgin is so #bad I live in central London?
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Olly Chamberlain (@OllyChamberlain) reported@virginmedia Oh poor @richardbranson My heart bleeds. £1,000,000 a year for two thousands years. If there was a hell. He’d be going to it 🔥🔥
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Morning except (@Black_King_Rass) reported😔 I dont even know how they're still my service provider. I'm falling myself @virginmedia @richardbranson
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Rita capaldo (@rita_capaldo) reported from Camden Town, England@virginmedia can you send me a letter I need to know what the problem is and when it will be fixed.
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Dominic from Luton (@Domfromluton) reported@virginmedia are all of your staff on holiday today? 25 minutes of bad X-Factor music. Atrocious customer service.
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Oliver Milburn (@Omilburn) reported@virginmedia hi guys, your service is not working properly, there seems to be no information and even your 150 number isn't working, what do you suggest we do?
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Al Studd (@althepieman) reportedhey @virginmedia i've been on hold for nearly an hour and been transferred 4 times while trying to cancel my account, its almost like you told your call centre staff to make it impossible to cancel #virginmedia
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Rita capaldo (@rita_capaldo) reported from Camden Town, England@virginmedia I have already raised a complain but it doesn’t help that my daughter is at home not able to study.
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Mikey McManus (@mmcm_media) reported@virginmedia So your number is engaged. You don't respond via text and email is laughable. You are literally uncontactable about an issue...any issue. My inconsistent service AND cancelation; I can't do either through your "lightning fast" service....neither of which is real.