Virgin Media Outage Report in Southend-on-Sea, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Southend-on-Sea come from postal codes SS0 and SS2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Rochester, Chatham, South Benfleet, Basildon, Canvey Island and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Rochester |
||
| Chatham |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| South Benfleet |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia No I've not I will call and cancel my package over the weekend
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@JessReeves @virginmedia I’d also need a new aerial erected as my one blew down many storms ago - actually if I don’t have an aerial why am I paying bbc tv licence
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Aaron
(@HazardOnTrack) reported
from
Rochester, England
@virginmedia please sort out the issue with Broadband in ME5 - Walderslade. #ItsYouNotUs
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia it took my neighbour over 2 hours on phone but an engineer is coming today, taking 4 days for this is dreadful service
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Ashley Snowdon
(@sudoash) reported
from
Gillingham, England
@virginmedia My Wi-Fi is fine; the issue is with the public WI-FI using the WIFI Connect app.
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Kelly Dyke
(@kellydyke08) reported
from
Southend-on-Sea, England
@virginmedia checked the website apparently no issues in my area, yet tv and WiFi keeps going off 👎🏻👎🏻
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Len
(@therealims) reported
from
Rochester, England
@virginmedia @SkyUK make me an offer. Your service has to be better than this
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Ryan
(@RyanTCB) reported
from
Basildon, England
I hate phoning virgin media at weekends and getting the Indian support centre 🤬
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Andrew Buxton
(@buckers43) reported
from
Basildon, England
@virginmedia I've been a customer with you for 21 years and your customer service is not great, I'm paying through the roof for my package, the wifi is crap sometimes, your team has offered to take my bill down £20, but when I mentioned about replacing my hub, that will cost £35
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia I was waiting to speak to your team after asking to cancel my contract and got cut off just before 9pm!!! Urrrrggghh
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Lad In His Thirties
(@LIHT80) reported
from
Wickford, England
@SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about
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Simon Chapman
(@_SimonChapman) reported
from
Rochester, England
@RenaCrossley @virginmedia Nope! They are absolutely useless. By far one of the worst customer services you will ever find
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia So only total loss of service allows me compensation,just 7 days of really awful service including customer services, when asked about compensation and I query the criteria,throw a ‘sorry I can’t hear you’... Now that’s really awful customer service 😡
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S H A N
(@shannonispeng) reported
from
Southend-on-Sea, England
@virginmedia are trying to say I owe them 2 months of bills even though I can see on my bank statement I paid last months bill. Can someone please advise me as I just sat on hold for 30 minutes only for the rude inept **** to hang up on me after placing me on hold. #fuming
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia my landline has had a fault for over 24hrs. Have rung 151 from mobile but being visually impaired can't follow links, help pls
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia I'm really fed up I've waited 45 minutes to speak to you to cancel my services after yet another price increase to be told I've got another 30 minutes to speak to another team I'll go sky for a cheaper deal now
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
After contacting Virgin Media on Twitter numerous tines on Twitter about no landline & getting no help since Friday my neighbour phoned 1/
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Mark Gould
(@yiddo71) reported
from
Rochester, England
Useless @virginmedia strike again with their crap customer service!! Send me a new sim and it does not work......useless and it means I now have to speak to their crap customer service again #ripoff #con #virgin
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia 2/2 when I've rang them with a toy TV problem,s
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia @mahager This is still a problem and has been since Tuesday! For the amount people pay for Virgin it a disgustingly bad service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jill
(@Jillywilly1985) reported
@virginmedia I just think it’s terrible and a rip off. At least sky still gives good deals to existing customers
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Kevin
(@kja_chilli) reported
@virginmedia hi there i am an ex broadband customer. I never received your returns envelope to send back the router so I've opted for a collection on 21st February - which is a long way a way. You've now charged me £40. Any chance I can return the router sooner?
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Clive McCarthy
(@interaction0410) reported
@virginmedia LN5 Area broadband down again
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Marco Olevano, CFA
(@MarcoOlevano) reported
from
Hounslow, England
@virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working
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M
(@mahfuz9s) reported
Virgin media has to be the worst broadband service because I’ve been out wo internet for 48+ hours
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Schnuupi
(@SerSchnuupi) reported
@virginmedia checking my account it still says no ongoing issues on the page to keep track of my complaint. This is the second complaint I've had to open since November. The first got closed without contacting me as well. Is virgin purposefully closing and hiding my complaints?
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Tavares do açougue
(@TAcougue) reported
The full interview is being shown on the 8th January Sunday night by ITV. Virgin media. And CBS network Is making it the biggest TV audience of the year ..📺👀
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Claire
(@Clairekins4) reported
@virginmedia Hi, the O2 network in my area has been down for days. Are you able to tell me when this will be resolved? I haven't been notified about the network outtage from Virgin and I'm unable to send or receive calls and texts. Thank you.
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Sara Ali
(@SaraAli01598372) reported
@virginmedia @fitzfun2011 Your sorting this issue out tomorrow? I experience 50/50 connection with you guys I call up and nothings ever gets sorted? Or gets half sorted by an advisor on the phone then back to being weak? Like now the connection is really slow?
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kelvin Fitzimmions
(@fitzfun2011) reported
@virginmedia Thanks will openly discuss first the problem I had with a new contract for @virginmedia TV and then upgrading my mobile after the theft of my old one on Xmas Eve . Plus P.OA. 87 Yr Mum upgrade.