Virgin Media Outage Report in Southend-on-Sea, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Southend-on-Sea come from postal codes SS2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (22%)
-
Wi-fi (13%)
-
Total Blackout (13%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Chatham, Basildon, Gillingham and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
TV | |
| Southend-on-Sea |
TV | |
| Chatham |
TV | |
| Chatham |
||
| Chatham |
TV | |
| Southend-on-Sea |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
-
Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** you @virginmedia I want my money back please 😡😡😡😡😡😡😡😡😡😡
-
ron palmer
(@moebius1967) reported
from
Southend-on-Sea, England
@bushontheradio Trying to get through to Virgin media to cancel the contract. Bloody chatbot isn't worth a ****
-
Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia This is a long story. But Virgin have changed my IMEI number making a second repair not possible. My account is down and even Virgin can't access it. I've been promised calls back several times but they've not happened. The litany of Virgin failures is impossible to put in a text
-
Jamie Meecham🏳️🌈♥️
(@JamieMeecham) reported
from
Canvey Island, England
@virginmedia Hopefully the confirmation of the rude man losing his job.
-
Robert Shaw
(@hungoverdrawn) reported
from
Wainscott, England
@virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.
-
Rob Green Jnr
(@rob_green86) reported
from
Thundersley, England
Anyone else really struggling with slow speeds over the last 10 days with @virginmedia. It's been spot on for 2 years now and then 10 days it seems something has happened. Lucky to get over 10Mb now 🙈
-
Kim Baker was Lovett
(@Kimlovett) reported
from
Southend-on-Sea, England
@virginmedia what’s happened to your customer services? I have stayed with you for years now need your help, can’t log into my account need your help and holding forever on the phone ....
-
Kelda🥤
(@keldaaa) reported
from
Canvey Island, England
@virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.
-
Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!
-
Sam #GSBOUT
(@_SamButler) reported
from
Rochester, England
@virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please
-
Lawrence Hooker
(@goonerlgh) reported
from
Gillingham, England
@virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?
-
TDF TT
(@TDF_TT) reported
from
Gillingham, England
@virginmedia TV outage ME4?
-
paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia trying to log a fault but still not received txt with online link. Telephone always on hold plz help
-
Jamie Meecham🏳️🌈♥️
(@JamieMeecham) reported
from
Canvey Island, England
@virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.
-
Marc Gallagher
(@marcgallagher82) reported
from
Rochester, England
@virginmedia your sales team are the biggest bunch of #fraudsters I’ve ever dealt with! Phone us to offer a better package and you have taken our package and completely messed it all up! #CustomerService at it’s worst! If this is how you treat a loyal customer of 14year, I’m off!
-
Rob Green Jnr
(@rob_green86) reported
from
Thundersley, England
@westbrookdanni @virginmedia Up to 2 weeks ago I didn't have a bad word to say about them. The pure fact you can't get through to someone is the worst of it. Happy to take your money and trim your internet speeds!
-
Geoff Watkins
(@DronePilotGeoff) reported
from
Gillingham, England
@fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well
-
Penny Rolfe
(@wonky61shaky) reported
from
Southend-on-Sea, England
@virginmedia When are you going to refund me for many days without a wifi signal
-
ron palmer
(@moebius1967) reported
from
Southend-on-Sea, England
I'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?
-
James Young
(@jamesrfyoung) reported
from
Wickford, England
@virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
NUFC Stone roses
(@StoneNufc) reported
@virginmedia @virginmedia sort this, this morning clear all these charges!! Your fault no one else’s … had enough of being diplomatic… I will be on phone all weekend and Twitter if it’s not resolved… never again and everyone I can find will be linked to messages .. terrible
-
George Payne
(@IGmp3) reported
Scared for my pc. Little white led at the front is hiccuping. Not picking up quite as much hard drive activity. Getting hard to access net. restarting the desktop did nothing. @virginmedia , I pray this is just a problem with you guys, otherwise, @DellUK , I need an explanation.
-
NUFC Stone roses
(@StoneNufc) reported
@virginmedia People need to avoid you at all costs…. Where does this end? How have you supported? Your last call was “I don’t know how to help”
-
Carolyn Ginley
(@CarolynClark1) reported
@virginmedia broadband not working again. Engineer meant to attend last Friday waited in all day. No text/call, no show. Awful customer services
-
William Maskell
(@WilliamMaskell) reported
@virginmedia Hi Virgin, me again, I’ve waited another 10 days and had nothing happen despite being charged extortionate amounts to call customer service who all tend to say different things entirely. I’ve also raised a complaint which hasn’t been responded too. Also was told would be (1/2)
-
ak a
(@fomocryptoman) reported
@virginmedia come to the end of my contract spoke to 3 retention department advisors my virgin landline cuts off on all 3 mid conversation not one called back,I can't seem to change my package what a disappointing service seriously
-
Peter Berry
(@pedders1000) reported
@virginmedia waiting on your whatsapp webchat for 3 hours to raise a complaint and still in the queue for an agent. 3 hours!!! Is this acceptable service?
-
Reihaneh
(@Reihane35505962) reported
@virginmedia As I didn’t accept on the WhatsApp chat as I got kicked off while being in a work meeting. I did mention that my reply would be delayed. When I called the customer service they offered me the deal but called me today to say they couldn’t honour it as I did not accept on chat.
-
NUFC Stone roses
(@StoneNufc) reported
@virginmedia You’ve made a bigger mess of this after months of calling and web chatting …. Now you have lost my formal complaint????
-
StoosHMeister
(@stoosh_meister) reported
@virginmedia Issues are still ongoing, your team is incapable of providing me with a new contract i requested while moving house, i have been messed around repeatedly with no solution in sight, each support call ended with promises of resolution and then nothing, no call back, no resolution.