Virgin Media outages and service status in Southend-on-Sea, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Southend-on-Sea, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 5, 11:13 AM GMT+1.
- Internet (68%)
- Wi-fi (14%)
- TV (11%)
- E-mail (4%)
- Total Blackout (4%)
The latest reports from users having issues in Southend-on-Sea come from postal codes SS0 and SS2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Rochford, South Benfleet, Gillingham, Canvey Island, Chatham, and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon
|
TV | 12 hours ago |
|
Basildon
|
Internet | 2 days ago |
|
Basildon
|
TV | 3 days ago |
|
Southend-on-Sea
|
Internet | 5 days ago |
|
Southend-on-Sea
|
Internet | 5 days ago |
|
Rochford
|
Internet | 7 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times
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Twiterteroo (@Twiterteroo) reported from Gillingham, England@virginmedia Folks, amuse me, why on earth would I or anyone complete a survey after leaving you when you couldn’t deal with the issue within 2 months and dare I say the plus 20 years we had an undiagnosed fault!?
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James Young (@jamesrfyoung) reported from Wickford, England@virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice
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∂αиѕкι (@DanskiBoyWonder) reported from Rochester, England@virginmedia Thankyou I’ve done that hopefully they fix it 🙏🏻
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Just to know you still have not fixed my phone line despite a guarantee and you have just sent me a bill@for double my monthly bill.....way to go @virginmedia worst customer service ever!!
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Samantha Doe (@samanthadoe1) reported from Canvey Island, EnglandHaving real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?
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Tommy Doyle 💙 (@Tommy_Doyle) reported from Southend-on-Sea, England@virginmedia Hi, had a call this morning allegedly from you saying my internet service was compromised and malware was being downloaded, then proceeded to ask questions which I refused to answer. Was it you lot?
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Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia I’ve already raised a complaint. I spoke to someone in the Stage 2 complaints team who told me it’s being dealt with and, as already mentioned, a manager would call me back at 4.30 which didn’t happen. Can someone please sort this out?
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Samantha Doe (@samanthadoe1) reported from Canvey Island, England@virginmedia Yes and there are/were no known broadband issues showing in the area on the service page
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Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported from Wainscott, England@virginmedia Hi VM, I ordered a replacement remote control for my TIVO box. Just realised that was a couple of months ago but it never came. When trying online again it says as I’ve had one within six months I can’t order another. Please check that the first was ever sent, thanks
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Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia I raised the complaint on 14/7 and I’ve heard nothing
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Darren Young 📺 (@Just_Daz_Young) reported from Gillingham, England@virginmedia No its ok.... ill get a proper company to take the contract over and cancel you. @BBCWatchdog are surely interesting in your customer service as I have screen shots.
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@BritishGas I’m truly astonished. I didn’t think there could be anyone worse than @virginmedia for customer service but you’ve managed it. I’m in awe.
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Lawrence Hooker (@goonerlgh) reported from Gillingham, England@virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?
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paul fouracre (@moleyfozz) reported from Rochester, England@MrG48 @virginmedia Yep. Turned it all off once came back ok but very hit and miss tonight. Good job not working from home at the moment.
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roger cole (@RogerCole10135) reported from Basildon, England@virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.
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Ashley Halliday (@TylerTowers) reported from Gillingham, EnglandI’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia
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Geoff Watkins (@DronePilotGeoff) reported from Gillingham, England@fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well
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Mark Gould (@yiddo71) reported from Rochester, England@BBCWatchdog can you help @virginmedia make it impossible to complain or resolve any issues the ultimate poor customer service!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hewan (@HewanMcCarthy) reported@virginmedia Link doesn’t show an outage, just spoke to one of your employees on the phone who said there is an outage in my area that doesn’t show up. Says everything
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Sam Ed (@iam_samedoho) reported@OgaHans MTN is one of the biggest network operators in Nigeria. EE, Virgin Media O2, Vodafone, and Three are the major network operators in the UK. EE coverage is very good because BT owns and operates it using its existing infrastructure. Most of the smaller network operators are resellers. They bulk-buy wholesale - network minutes, texts, and data at a heavily discounted rate from (like EE, VMO2, or VodafoneThree) and resell it to people. Their coverage isn't good because they are limited. They are only competitive on price, not on coverage.
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Mark Skid (@YeshuaFoxtrot) reporteddoes anyone else have issues with @virginmedia broadband whenever theres a slight heatwave 🤔
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Dan Stevens (@DanStev14730264) reported@virginmedia Hi I was asked to direct message in regards to the services all being down for the last 3 days and then being told services will be down until the 10th of July, completely unacceptable. I would like to know what you are going to do about it pls. Asap
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Cathal O'Donoghue (@donoghue_cathal) reported@adrianweckler Bbc sounds app is blocked but one can access all bbc stations via website and virgin media tv. Some premier league games are geo blocked on bbc 5 live but available live on world service
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iyda (@notiyda) reported@RichardLXXII @virginmedia so basically you go **** yourself and rub the bill over ur ******* cause they don't care XD
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keith addy (@ads913) reported@virginmedia I understand they're introductory, but the gap is £51/month for the identical package. That's not a normal "new customer discount" that's a loyalty penalty. What can you actually offer me?
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Craig Peachey (@mrpeach1985) reportedSince the power cut on Saturday my @virginmedia broadband has been poor. Constant connection drops. Missed Kanes winner coz of it! Raging!
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Dan Stevens (@DanStev14730264) reported@virginmedia We have an outage and you've sent me and email after waiting 3 days for my services,no internet,TV or phone. Kept saying it will be the next day but today to tell everyone in BS16 Bristol that it won't be fixed until the 10th of July. it's not good enough rip off
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Risteárd Ó hArrachtáin (@HarrachtainO) reportedThe absolute consensus among Irish mainstream media on every single issue is remarkable. Across RTE, the Irish Times, The Journal, The (hilariously misnamed) Independent, Virgin Media etc. there’s no diversity of thought, no discord, no dissent on any matter. How is this possible