Virgin Media outages and service status in Southend-on-Sea, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Southend-on-Sea, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 4, 10:57 AM GMT+1.
- Internet (35%)
- Wi-fi (25%)
- TV (25%)
- Phone (10%)
- Total Blackout (5%)
The latest reports from users having issues in Southend-on-Sea come from postal codes SS2 , SS0 and SS99 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Rochester, Gillingham, Sheerness, Chatham, South Benfleet, and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon
|
Internet | 4 days ago |
|
Southend-on-Sea
|
TV | 8 days ago |
|
Southend-on-Sea
|
TV | 10 days ago |
|
Basildon
|
Internet | 10 days ago |
|
Basildon
|
Wi-fi | 11 days ago |
|
Southend-on-Sea
|
Wi-fi | 14 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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matt (@briggsym) reported from Wickford, England@virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia No, I want the postal address for service of a county court summons.
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∂αиѕкι (@DanskiBoyWonder) reported from Rochester, England@virginmedia Thankyou I’ve done that hopefully they fix it 🙏🏻
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia I’ve had two lengthy phone calls with your ‘technical support’ people; it briefly got quicker then stopped working completely. On their instructions I’ve changed some settings on my router which apparently may take 48 hours to fully take effect…
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ron palmer (@moebius1967) reported from Southend-on-Sea, EnglandWow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.
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⚒Adrian Smith⚒ (@adiesmith64) reported from Southend-on-Sea, England@KAYI50747133 @virginmedia Yep how you have explained it is exactly the same for me, have tried my 2nd box upstairs but the same problem!
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia I think she was recording a fault as far as I could make out due to her poor English
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Helen Dickens (pinknblue):) (@pinknblue) reported from Southend-on-Sea, England@virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(
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Simon Norris (@sinozza) reported from Southend-on-Sea, England@virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??
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∂αиѕкι (@DanskiBoyWonder) reported from Rochester, England@virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.
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Kelly **** (@kellydyke08) reported from Southend-on-Sea, England@virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown
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paul fouracre (@moleyfozz) reported from Rochester, EnglandTwo contrasting phone calls to @virginmedia CS this morning. Really unhelpful 1st guy / rude. Rang directly back and the differner guy was absolutely amazing. Mathew was his name and he needs a praise. 1st guy really needs a lesson in customer service. Thank you Mathew.
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Sue Groves MBE (@SUEG46) reported from Rochester, England@virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?
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chris cox (@coxychris) reported from Southend-on-Sea, England@virginmedia why are no one answering your lines all I wanna do is cancel my package
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.
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matt (@briggsym) reported from Wickford, England@virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.
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Sarah Bennett (@sarahhben) reported from Gillingham, England@virginmedia Our internet is down in ME8 area (Parkwood) status check says ‘no known issues’
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@BritishGas I’m truly astonished. I didn’t think there could be anyone worse than @virginmedia for customer service but you’ve managed it. I’m in awe.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam (@Mini_milner) reported@virginmedia Yea I was I’ve just had issues today :) I’ve just upgraded my wifi to your Gig1 package last week and now can’t even get a 5g wifi signal.
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Mark (@markmcd11) reported@virginmedia Would this require me to take action? And is there a way to get this resent to my email without having to call again? Thanks for the help
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bates hoetel 🔪 (@CommeDesHazons) reported@virginmedia Hi, I’m moving into a new flat next month that is already a virgin media household, I’m going to be a new VM customer, how far in advance do I need to agree to a plan and get the Self set up box sent out? Just don’t want to be charged before I even move in. Thanks!
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TheDandyBiker_68 (@thedandybiker) reported@virginmedia That's the point- you didn't. You wanted to put my prices up for a lesser service- and while in contract.
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SK2 (@SK21878) reported@virginmedia has just gone in Solihull. HELP!!
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ابن_أحمد (@Wayfarer1409) reported@virginmedia On top of that it's seems you have designed everything to purposely make it difficult for the customer. The user experience of all your mediums is shocking. I never knew why Richard Brandon was so unpopular until now.
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ابن_أحمد (@Wayfarer1409) reported@virginmedia You are the worst Internet provider I've ever been with. 2 months in all I've experienced is Lies, deceit, incompatance, lack of care, disrespect, breach of data protection and more.
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Peter Gajdus (@PeterGajdus) reportedThank you again @virginmedia for no showing for the 2nd time to install my internet. That's now 2 months since I purchased from you that I still have no internet. Then when I call your customer service, they put the phone down on me twice after trying to get an "update" for me.
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ابن_أحمد (@Wayfarer1409) reported@virginmedia Old provider* two of your staff have put the phone down on me so far and it just seems no one in the company can do 2 things at one and have to passed to someone else for Every issue
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George Igboegwu (@gigboegwu) reportedAnyone else found it impossible to close their @virginmedia account?! I've been bounced around from department to department for several months, put on hold for literally hours, and now have been chatting with various people on their WhatsApp help service for almost 3 days now!