Virgin Media outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Chatham, Gillingham, Rochford, South Benfleet, and Canvey Island.

City	Problem Type	Report Time
Southend-on-Sea	Internet	16 hours ago
Southend-on-Sea	Internet	2 days ago
Southend-on-Sea	Internet	3 days ago
Basildon	TV	4 days ago
Basildon	TV	6 days ago
Southend-on-Sea	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Katie Purkiss (@KatiePurkiss) reported 38 seconds ago from Southend-on-Sea, England

  Virgin Media broadband down AGAIN. Service Status website & app don’t work as no internet connection 🤨 @virginmedia

• 
  paul fouracre (@moleyfozz) reported 4 minutes ago from Rochester, England

  @MrG48 @virginmedia Now i cant get a wifi signal 6feet away from the hub... Argh..

• 
  ron palmer (@moebius1967) reported 5 minutes ago from Southend-on-Sea, England

  I'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?

• 
  Rob Green Jnr (@rob_green86) reported 10 minutes ago from Thundersley, England

  @SpursKS @virginmedia What's the issue

• 
  Peter Fudge 💙 (@statusquo44) reported 14 minutes ago from Canvey Island, England

  @leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍

• 
  Mark Gould (@yiddo71) reported 22 minutes ago from Gillingham, England

  @virginmedia has the shittest broadband and customer service in the world!!!

• 
  Simon Norris (@sinozza) reported 24 minutes ago from Southend-on-Sea, England

  @virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??

• 
  Helen Dickens (pinknblue):) (@pinknblue) reported 28 minutes ago from Southend-on-Sea, England

  @virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(

• 
  Rob Green Jnr (@rob_green86) reported 29 minutes ago from Thundersley, England

  @westbrookdanni @virginmedia Up to 2 weeks ago I didn't have a bad word to say about them. The pure fact you can't get through to someone is the worst of it. Happy to take your money and trim your internet speeds!

• 
  Mark Gould (@yiddo71) reported 30 minutes ago from Rochester, England

  @virginmedia Just to know you still have not fixed my phone line despite a guarantee and you have just sent me a bill@for double my monthly bill.....way to go @virginmedia worst customer service ever!!

• 
  grizzly_gooner (@GoonerGrizzly) reported 30 minutes ago from Thundersley, England

  @virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking

• 
  john perreira (@johnperreira) reported 34 minutes ago from Basildon, England

  @simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys

• 
  Paul Ilett, Author (@Paul_Ilett) reported 38 minutes ago from Southend-on-Sea, England

  @fingers_terry @virginmedia I hope so. I’d hate to have to cancel my subscription.

• 
  paul fouracre (@moleyfozz) reported 39 minutes ago from Rochester, England

  @virginmedia trying to log a fault but still not received txt with online link. Telephone always on hold plz help

• 
  Russell Norris (@rrrussboy) reported 42 minutes ago from Southend-on-Sea, England

  @virginmedia You’ve now sent me the same unhelpful link about compensation 3 times. This will only compensate me if I have no service, and as I have a service (albeit 3mbps) this, as I’ve repeated several times, doesn’t help me. Another example of poor customer service

• 
  Mark Gould (@yiddo71) reported 48 minutes ago from Rochester, England

  @virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff

• 
  Kelly **** (@kellydyke08) reported 51 minutes ago from Southend-on-Sea, England

  @virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown

• 
  paul fouracre (@moleyfozz) reported 52 minutes ago from Rochester, England

  @virginmedia since you upgraded me for free to intelligent wifi, ive lost all signal upstairs arghhh. How can i switch back?

• 
  Russell Norris (@rrrussboy) reported 52 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve now been told that there is no complaints team, despite the fact I spoke to them earlier. How is it possible to be so poor?

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 58 minutes ago from Wainscott, England

  @virginmedia Hi VM, I ordered a replacement remote control for my TIVO box. Just realised that was a couple of months ago but it never came. When trying online again it says as I’ve had one within six months I can’t order another. Please check that the first was ever sent, thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Mercer (@Merse2506) reported 10 minutes ago

  Live sport bet you bottom dollar Virgin Media box is buffering. What a load of bollocks VM really is. Quick to take your money but **** service @virginmedia

• 
  Craig McArdle (@HoMcArdle) reported 12 minutes ago

  @virginmedia Simply not true @virginmedia you know it’s defective amplifier issues that you are not willing to fix because of your archaic structure and current network deals. Lazy liars

• 
  Adrian Weale (@Edeaulx) reported 14 minutes ago

  Hey @VirginMedia, does an incomprehensible email and one desultory telephone call when I wasn't at home and therefore not in a position to answer the 'security' questions constitute your only effort to resolve my complaint reference C-1907261424?

• 
  joe90 (@joper90) reported 14 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Go with zen internet, 15 years and zero issues . Don’t go with the big ones

• 
  brooklynn dakota phillips (@LeisaPh20037124) reported 15 minutes ago

  @virginmedia yet again broadband down again 2nd time in a week this is getting ridiculous now you charge enough each month and for what crap broadband that always goes off

• 
  Scott (@FluxRogueX) reported 16 minutes ago

  @Simon_Whale @virginmedia Can you spammy ********* get off the post no one’s buying your dog **** scam post. **** off

• 
  SynergyW (@CtrlAltSpeed) reported 17 minutes ago

  When I can and I suggest to my entire family as soon as we are all out of contract with @virginmedia … RUN how this company isn’t shut down is beyond me at this point

• 
  Gary Broadbent (@garyb007) reported 19 minutes ago

  @virginmedia @gwfvrowell Another Gary here. I agree. By far the worst company ever.

• 
  . (@hk47_g) reported 25 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Virgin Media must have the worst team n customer service everyone complaining about them recently lol

• 
  skif’s (@MrEldricardo) reported 25 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt No. Bad idea. We had it. Went from £35 to £65 in 24 months.