Virgin Media outages and service status in Southend-on-Sea, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Southend-on-Sea, including 4 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 31, 9:09 PM GMT+1.
- TV (69%)
- Internet (20%)
- Wi-fi (7%)
- Total Blackout (4%)
The latest reports from users having issues in Southend-on-Sea come from postal codes SS2 and SS0 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Chatham, Gillingham, Basildon, Rochester, Canvey Island, and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Total Blackout | 2 hours ago |
|
Southend-on-Sea
|
Internet | 4 hours ago |
|
Southend-on-Sea
|
Internet | 8 hours ago |
|
Southend-on-Sea
|
Total Blackout | 12 hours ago |
|
Chatham
|
Internet | 2 days ago |
|
Southend-on-Sea
|
Internet | 2 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
-
Katie Williams (@katie_2521) reported from Wickford, England@virginmedia I had already look at this page previously. And when we have issues there is no indication on what it could be, I. E the *********** light is in as if its connected
-
James Young (@jamesrfyoung) reported from Wickford, England@virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice
-
paul fouracre (@moleyfozz) reported from Rochester, England@MrG48 @virginmedia Yep. Turned it all off once came back ok but very hit and miss tonight. Good job not working from home at the moment.
-
Scott Wickham (@Scott_Wic) reported from Rochester, England@virginmedia My request to support was about the hub5 and some Wi-Fi extenders/boosters which I’m entitled to, they said that it was sorted and would be in the post and now only the hub5 has turned up!!! Does this mean I have to contact support again…….
-
Kelly **** (@kellydyke08) reported from Southend-on-Sea, England@virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown
-
Samantha Doe (@samanthadoe1) reported from Canvey Island, England@virginmedia Yes and there are/were no known broadband issues showing in the area on the service page
-
Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia I’ve already raised a complaint. I spoke to someone in the Stage 2 complaints team who told me it’s being dealt with and, as already mentioned, a manager would call me back at 4.30 which didn’t happen. Can someone please sort this out?
-
Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia You’ve now sent me the same unhelpful link about compensation 3 times. This will only compensate me if I have no service, and as I have a service (albeit 3mbps) this, as I’ve repeated several times, doesn’t help me. Another example of poor customer service
-
Samantha Doe (@samanthadoe1) reported from Canvey Island, EnglandHaving real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?
-
Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, EnglandVirgin Media broadband down AGAIN. Service Status website & app don’t work as no internet connection 🤨 @virginmedia
-
Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, England. @virginmedia down yet again? Not able to watch On Demand and error messages. Plus their website is down. 🙄
-
Geoff Watkins (@DronePilotGeoff) reported from Gillingham, England@fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well
-
roger cole (@RogerCole10135) reported from Basildon, England@virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.
-
matt (@briggsym) reported from Wickford, England@virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.
-
Em💛 (@emilymorgan_x) reported from Basildon, EnglandCan someone pls explain to me why @virginmedia wifi is so shockingly ****
-
Ashley Halliday (@TylerTowers) reported from Gillingham, EnglandI’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia
-
Peter Fudge 💙 (@statusquo44) reported from Canvey Island, England@leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍
-
chris cox (@coxychris) reported from Southend-on-Sea, England@virginmedia why are no one answering your lines all I wanna do is cancel my package
-
paul fouracre (@moleyfozz) reported from Rochester, England@MrG48 @virginmedia Now i cant get a wifi signal 6feet away from the hub... Argh..
-
Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
john campbell (@John_M_Campbell) reported@virginmedia any idea why you cancelled my subscription last night at midnight when I renewed my contract a fortnight ago? Terrible service here, get it sorted!
-
🌸 🙀 Teresa Cooper (@Teresacooper) reported@virginmedia Not 2 days. The ambulance had the drama of it early hours in an emergency. I bet any money you repair it just before everyone is due compensation
-
John (@Johnm7fr) reported@OliverGMcManus @virginmedia I had them at my mothers when I lived there. ******* useless. Got my own house and the previous tenants had Toob so it was all set up just had to make an account with them. Haven’t had a single issue. £25 a month and the speeds are great as well
-
R.A. (@RSpurs1980) reportedI can’t watch the game. Not because I’m scared of the outcome. But @virginmedia has been down in my area since Thursday. Ya kunts
-
Wirtz machine (@DavidVaughan5) reported@virginmedia Its ok I've managed to fix the issue, it was down to low frequency. Thanks its all sorted now.
-
Ana Atkinson (@Ana1Atkinson) reported@virginmedia @virginmedia my tv, broadband & phone is down again. Just missed the final of BGT which I spent months watching only to miss the final results. I can’t lodge the problem online as it won’t allow me. Judging by all the comments online, seems Virgin have serious problems
-
Jim_Bo (@burchett84) reported@virginmedia Hi, can someone please help regarding a bill please
-
haggard girl 🏳️⚧️ (@fffoceania) reportedVirgin media is so bad it took me turning my phone wifi off and on again 3 times and resetting soundcloud twice just to put on a song
-
Adam Tracey (@adamtracey8) reported@scoobiesue82 @JSSHERIFF1933 @virginmedia Has this issue been resolved for yous yet
-
Keith Bambury (@Jackba2) reportedHey @virginmedia I live in Epping CM16. My services have been out for 2 days. You keep putting the fix date back, you now say Monday. Prove to me you know what the trouble is and that you are actually working on it. No excuses allowed about resource allocation.