Virgin Media outages and service status in Southend-on-Sea, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Southend-on-Sea, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 19, 4:50 PM GMT+1.
- Internet (63%)
- Wi-fi (21%)
- TV (8%)
- E-mail (4%)
- Phone (4%)
The latest reports from users having issues in Southend-on-Sea come from postal codes SS0 , SS2 , SS3 and SS1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Wickford, Basildon, Chatham, Gillingham, Southend-on-Sea, Rochester, and Rochford.
| City | Problem Type | Report Time |
|---|---|---|
 Wickford
|
Wi-fi | 7 days ago |
|
Basildon
|
Internet | 8 days ago |
|
Chatham
|
Wi-fi | 10 days ago |
|
Gillingham
|
Internet | 11 days ago |
|
Southend-on-Sea
|
Internet | 14 days ago |
|
Southend-on-Sea
|
Internet | 15 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia I’ve spent over 2 hours on the phone and I lost count of people I’ve spoken to when I got to 12. That’s just today and this has gone on for weeks. Pretty sure you would’ve lost me as a very longstanding customer by the time 28 days is up.
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Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, EnglandVirgin Media broadband down AGAIN. Service Status website & app don’t work as no internet connection 🤨 @virginmedia
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Becca (@becshawyer) reported from Wickford, England@virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times
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matt (@briggsym) reported from Wickford, England@virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup
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ron palmer (@moebius1967) reported from Southend-on-Sea, EnglandI'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?
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Ashley Halliday (@TylerTowers) reported from Gillingham, EnglandI’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia
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roger cole (@RogerCole10135) reported from Basildon, England@virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.
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SatansLittleGirl🔮 (@lillyelizax) reported from Gillingham, England@virginmedia There isn’t internet down time the box has stopped working, they can’t get a new box out here till mid week, with a lot of people working from home you think you’d have next day delivery or something, bad enough we can’t have a engineer out to help
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number
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paul fouracre (@moleyfozz) reported from Rochester, England@MrG48 @virginmedia Yep. Turned it all off once came back ok but very hit and miss tonight. Good job not working from home at the moment.
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Geoff Watkins (@DronePilotGeoff) reported from Gillingham, England@fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well
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Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, EnglandI have had wifi issues since june2020now they are trying to get paid twice im 1 month. Virgin still owe me compensation. Due to Virgin's failure to keepvulnerablepeoplesafe.://www.virginmedia.com/support/help/check-services/address-identification/identify
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∂αиѕкι (@DanskiBoyWonder) reported from Rochester, England@virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.
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chris cox (@coxychris) reported from Southend-on-Sea, England@virginmedia why are no one answering your lines all I wanna do is cancel my package
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@BritishGas I’m truly astonished. I didn’t think there could be anyone worse than @virginmedia for customer service but you’ve managed it. I’m in awe.
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Julie McCarthy (@jooz282) reported from Rochester, England@virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?
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Lisa Philpott (@Lisa2672) reported from Rayleigh, England@virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡
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Tolu (@tolu_____) reported from Basildon, England@virginmedia How about just provide me a link to download the less than 10mb of pdf? Admin fee to provide a link or email a customer of over 3years? What have you offered me in return for the many times of INTERRUPTED service when I’ve had to turn to my mobile hotspot?
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Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported from Rochester, England@virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🄼🅁 🅃🄴🄰 🅆🄸🅃🄷 🄾🄽🄴 🅂🅄🄶🄰🅁 (@commercialdon) reported@virginmedia I'm having a few issues, I'm on the 1gb plan but hitting just over 500mb in speed tests and trying to login to your website just sends me in a loop because it has 2 email addresses linked so it won't let me login. Please help
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Paps (@coophos) reported@LeighHutch90 @virginmedia For what we pay it’s crap
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ThatGoku (@ThatFoxGoku) reportedWoke up to find #virginmedia broadband down again. Very disappointing as I have work to do online at home today. Might be requesting some compensation. I guess it’s time to switch provider.
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Ryan Ricardo Dunkley (@ryanricardo76) reportedVirgin media absolutely terrible
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Paul Greenwood (@PaulGr1969) reported@virginmedia i havent reported anything if i lose anything virgin is going to be in trouble
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Lloyd James (@Lloydjames84) reported@ShrnThomson @virginmedia We have had no end of issues lately and was sent a hub5 this week
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Tony Rumsey 🏴🇬🇧🐓🦅🚙🪵🐟 (@picklefork1965) reported@ryantegan @skytv My @virginmedia runs out end of September, £126 a month. They can shove their new deal. I only kept in the first place for the missus, but when she died last year I couldn’t wait for it to run down and I could bin it. So damned expensive.
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Leigh Gow (@LeighHutch90) reported@coophos @virginmedia It’s terrible isn’t it.
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sharon thomson (@ShrnThomson) reportedOut of curiosity @virginmedia why are you not replacing my router that you have said has a fault which I only know about because I asked you for help but a colleague of mine was contacted & had his router replaced with no problems? I understand part of the problem is my fault
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Stephen Old German - English Translator (@old_stephen) reported@virginmedia About a month ago, you "upgraded" my broadband line You told me to plug my landline into my router, I did this and the phone stopped working. None of your crappy automated solutions have fixed this. Please tell me when ou are going to fix it or how to switch provider