Virgin Media Outage Report in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Rochester, Gillingham, Sheerness, Chatham, South Benfleet, and Canvey Island.

City	Problem Type	Report Time
Southend-on-Sea	TV	4 days ago
Southend-on-Sea	TV	6 days ago
Basildon	Internet	6 days ago
Basildon	Wi-fi	6 days ago
Southend-on-Sea	Wi-fi	9 days ago
Southend-on-Sea	Internet	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Marc Corn (@marcsnappy) reported 3 minutes ago from Basildon, England

  @Shadow_Official @virginmedia This issue I found happened more on wifi, I had to put in a secondary switch and run everything via Ethernet.

• 
  Richard S (@engineer59a) reported 6 minutes ago from Corringham, England

  Virgin media - your automated service has a flaw, it just repeats the same message, ‘ no faults found’, when there is a fault, like my internet is giving 2Mb download right now

• 
  mark Steven (@dickinson_mark) reported 13 minutes ago from Southend-on-Sea, England

  @virginmedia Only if i had virgin media box for my own but I don't live with my Mum and dad anymore but she my still pays for it anyway on her account by virgin I have a Sony Xperia mobile but my WiFi is Now BT mark Steven Grahame house in Southchurch in Southend please help

• 
  Sharon (@sharonblaxland) reported 14 minutes ago from Southend-on-Sea, England

  @virginmedia why oh why do you keep sending me paper bills AND charging me for them, I have never asked for a paper bill and have phone to cancel them twice 😡🤬 and this morning what do I get 😡😡😡

• 
  Karen Gale (@karengale7) reported 16 minutes ago from Corringham, England

  @virginmedia No I've not I will call and cancel my package over the weekend

• 
  Richard S (@engineer59a) reported 19 minutes ago from Corringham, England

  @virginmedia WHAT AN AWFUL SERVICE YOU ARE PROVIDING! Internet down over 1 hour, your automated service hangs up when saying it’s going to test my line and when I ring and go to ‘ want to leAve’ that’s a 10 min+ hang on phone Sort yourselves out Virgin Media😡

• 
  Marc Corn (@marcsnappy) reported 20 minutes ago from Basildon, England

  Hey @virginmedia you better offer me a better deal tomorrow or else I will be leaving. New customers are always treated better than existing. I know from experience with you guys that this never changes.

• 
  Robert Bailey (@Bunglebob66) reported 20 minutes ago from Rochester, England

  @virginmedia We felt we were banging our heads against a brick wall. No we wasted our Sunday speaking to your “Helpdesk” and will not being using our home phone again. My wife’s mum who has #dementia will now, be given my wife’s mobile number written down to use instead!

• 
  Sharon (@sharonblaxland) reported 23 minutes ago from Southend-on-Sea, England

  @virginmedia has gone down, no internet and only a few obscure tv channels.... that I’m watching, so I can keep watching telly 😳

• 
  Lawrence Gardiner ➡️ (@LawroGardiner) reported 24 minutes ago from Basildon, England

  @Dianemiddleto @tankhead666 @virginmedia Thanks. I got the text hours after talking to Virgin Media on the phone to activate my hub after a house move. Never had it before. Something not right in their call centres.

• 
  Richard S (@engineer59a) reported 27 minutes ago from Corringham, England

  @virginmedia 15 minutes wasted waiting on the phone till 9PM For the most awful internet service, 6 days now of truly awful service

• 
  Karen Gale (@karengale7) reported 32 minutes ago from Corringham, England

  @virginmedia I'm really fed up I've waited 45 minutes to speak to you to cancel my services after yet another price increase to be told I've got another 30 minutes to speak to another team I'll go sky for a cheaper deal now

• 
  Karen Gale (@karengale7) reported 33 minutes ago from Corringham, England

  @virginmedia I was waiting to speak to your team after asking to cancel my contract and got cut off just before 9pm!!! Urrrrggghh

• 
  Ryan (@RyanTCB) reported 39 minutes ago from Basildon, England

  I hate phoning virgin media at weekends and getting the Indian support centre 🤬

• 
  Richard S (@engineer59a) reported 40 minutes ago from Corringham, England

  @virginmedia So only total loss of service allows me compensation,just 7 days of really awful service including customer services, when asked about compensation and I query the criteria,throw a ‘sorry I can’t hear you’... Now that’s really awful customer service 😡

• 
  Richard S (@engineer59a) reported 41 minutes ago from Corringham, England

  @virginmedia 3 days of warm weather and your network goes to pot!😔😡 3 rd day in a row no internet intermittently

• 
  Ashley Snowdon (@sudoash) reported 43 minutes ago from Gillingham, England

  @virginmedia My Wi-Fi is fine; the issue is with the public WI-FI using the WIFI Connect app.

• 
  Chris Tring (@drongo123uk) reported 43 minutes ago from Gillingham, England

  @virginmedia @therealpaulbond Seems like its a lot of people with problems, 103, 113 not working but 853 is.

• 
  Football 4 All (@WUFC2005) reported 45 minutes ago from Southend-on-Sea, England

  @virginmedia nothing but issues. 2G & 5G always stops working. Updates happens when ever it feels like. And every time I contact Virgin, it's like talking to a 6 year old.

• 
  Debz Glover😜 (@DebzGlover) reported 51 minutes ago from Basildon, England

  @virginmedia Hi, no service issues in my area according to your website

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Working Class Scouser (@ClassScouser) reported 3 minutes ago

  @virginmedia He's been calling the last 6 weeks every week and he still hasn't received his letter when he keeps getting told one will sent. Are you just trying to delay him so he starts a new contract he can't cancel?? @MartinSLewis can you help

• 
  alan buxey (@alanbuxey) reported 3 minutes ago

  i'm getting quite annoyed by the .@virginmedia radios Ads going on about their winter sale with reduced prices for new customers since, as a loyal and long-term customer, they've just sent me a letter saying MY bill is going up almost 10% ! :(

• 
  Find Me Beauty (@FindMeBeauty_co) reported 6 minutes ago

  I can’t work out who’s got the worst customer service @virginmedia or @MetaMask @MetaMaskSupport. #customerservice #worst #Crypto

• 
  Ricki Kalsi (@ricki_kalsi) reported 10 minutes ago

  @virginmedia Yes, I even spent time yesterday with Nathan over chat. I’ve called in countless times. I might just cancel Virgin and cancel my direct debit.

• 
  Pauline Shannan (@PaulineShannan1) reported 10 minutes ago

  @virginmedia I had been calling from 7 am when you open and getting cut off every time I reach 1 hour on hold, same on WhatsApp for cancellation team. I have basically been forced to take a new package as I can't get through to cancel. Its ridiculous 😒

• 
  geronimo ☁ (@haaansx) reported 12 minutes ago

  @virginmedia i ain’t stupid, that’s what I did just to wait 2 hours to get cut off, absolute joke honestly… should be a simple touch of a button to move home

• 
  Find Me Beauty (@FindMeBeauty_co) reported 14 minutes ago

  @virginmedia I have been trying to contact VM to cancel my broadband for 3 days. First call then WhatsApp both are awful. Never again will I be with you guys

• 
  The Brighton Girl (@BtonGirlProbs) reported 20 minutes ago

  @virginmedia I’m not sharing account details openly on Twitter so unless you can follow me so I can DM them then there’s nothing you can do to assist as your customer service team on the phones are not helping at all

• 
  carla morris (@CarlaMorris18) reported 23 minutes ago from London, England

  @virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!

• 
  Cathy 🇮🇪☘️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Cathy59) reported 25 minutes ago

  @virginmedia I won’t I will not forget how I was spoken to by your customer services