Virgin Media outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Gillingham, Chatham, Rochester, Wickford, Rochford, and South Benfleet.

City	Problem Type	Report Time
Southend-on-Sea	Internet	2 days ago
Southend-on-Sea	Internet	2 days ago
Basildon	Wi-fi	3 days ago
Southend-on-Sea	Internet	4 days ago
Gillingham	Internet	5 days ago
Southend-on-Sea	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  ∂αиѕкι (@DanskiBoyWonder) reported 3 minutes ago from Rochester, England

  @virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.

• 
  Onearmedjohn (@onearmedjohn) reported 7 minutes ago from Gillingham, England

  @virginmedia No, I want the postal address for service of a county court summons.

• 
  Julie McCarthy (@jooz282) reported 14 minutes ago from Rochester, England

  @virginmedia It was a little more than short lasting pixelation! The channel kept dropping completely and during the main fight it felt like we were watching in slow motion.

• 
  Lawrence Hooker (@goonerlgh) reported 14 minutes ago from Gillingham, England

  @virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?

• 
  Marc Gallagher (@marcgallagher82) reported 16 minutes ago from Rochester, England

  @virginmedia your sales team are the biggest bunch of #fraudsters I’ve ever dealt with! Phone us to offer a better package and you have taken our package and completely messed it all up! #CustomerService at it’s worst! If this is how you treat a loyal customer of 14year, I’m off!

• 
  ron palmer (@moebius1967) reported 18 minutes ago from Southend-on-Sea, England

  @bushontheradio Trying to get through to Virgin media to cancel the contract. Bloody chatbot isn't worth a ****

• 
  ron palmer (@moebius1967) reported 18 minutes ago from Southend-on-Sea, England

  Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......

• 
  Keeley O'Flaherty (@KeeleyOF101) reported 25 minutes ago from Thundersley, England

  @virginmedia you came to my mums house to fix cable. You’ve left having disconnected her phone line and sent it to a neighbour house who is now being rude. Been on hold hour on phone. Both in poor health phone Essential

• 
  ron palmer (@moebius1967) reported 31 minutes ago from Southend-on-Sea, England

  Wow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.

• 
  Andrew Owen (@owensirons93) reported 34 minutes ago from Corringham, England

  @virginmedia any reason why you still haven’t fixed our phone lines? Been down for 3 months now so I’ll be expecting a reimbursement. Also expect a reimbursement due to the fact your failing to supply the minimum download speed

• 
  Sharon Cooper (@vamplady35) reported 36 minutes ago from Gillingham, England

  @virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.

• 
  grizzly_gooner (@GoonerGrizzly) reported 38 minutes ago from Thundersley, England

  @virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking

• 
  Katie Williams (@katie_2521) reported 41 minutes ago from Wickford, England

  @virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help

• 
  Mark Gould (@yiddo71) reported 45 minutes ago from Rochester, England

  @virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times

• 
  paul fouracre (@moleyfozz) reported 47 minutes ago from Rochester, England

  @MrG48 @virginmedia Yep. Turned it all off once came back ok but very hit and miss tonight. Good job not working from home at the moment.

• 
  🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported 48 minutes ago from Rochester, England

  @virginmedia is there internet issues in the Medway area?

• 
  chris cox (@coxychris) reported 50 minutes ago from Southend-on-Sea, England

  @virginmedia why are no one answering your lines all I wanna do is cancel my package

• 
  Ashley Halliday (@TylerTowers) reported 50 minutes ago from Gillingham, England

  I’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia

• 
  ∂αиѕкι (@DanskiBoyWonder) reported 56 minutes ago from Rochester, England

  @virginmedia Thankyou I’ve done that hopefully they fix it 🙏🏻

• 
  Penny Rolfe nee Acres (@wonky1961) reported 59 minutes ago from Southend-on-Sea, England

  @Mattallwright 2 years on since I have been having trouble with Virgin Media (fingers crossed) they may have now get an uninterrupted supply after charging me late payments more than double my Media prices whilst as a Vulnerable Person they were awful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tracey johnson (@traceyjohnson44) reported 5 minutes ago

  @virginmedia It was very frustrating and the caller kept saying my mum had to talk. But my mum gets confused. I was getting stressed as my mum relies on it. But it should say on my mum's account that she is elderly and has emergency calling attached to her phone.

• 
  💋 (@southsugliest) reported 6 minutes ago

  Any updates on the signal issue in SM4? @virginmedia

• 
  Chris (@deburgh12345) reported 9 minutes ago

  @virginmedia @MyOwnShoes They are told after 20mjns getting g through security that he has been and no issue found... presume he did this at the right house as he never came. They were told he checked and the TV box was working... the one in the bedroom is.... but the main box down stairs is still not

• 
  🦐THE Lexi! (@HSTSKaczynski) reported 18 minutes ago

  @0kbps i got my internet bill cut in half for the exact same speeds just by calling up the scottish line of virgin media and the guy immediately like "yeah mate i can offer you this deal instead" lmao. internet companies are such a damn joke

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 21 minutes ago

  @mb26026 @SkySports @virginmedia Yep and they still charge stupid money each month for it, whilst delivering such poor quality!

• 
  Captain Nemesis says *settlers are criminals (@Annoyntmint) reported 27 minutes ago

  I wish to cancel my subscription with virgin media. Check my DM to you. @virginmedia

• 
  (Re)Search & Destroy (@TruthAsylum121) reported 28 minutes ago

  THREAD 9 — COMMUNITY CALLING AND THE MONEY BEHIND THE DEVICES The Community Calling programme gives us another important part of the story. Virgin Media O2 and Hubbub have worked together to collect and redistribute unwanted smartphones. Migrant Help has been one of the organisations receiving devices for asylum seekers and refugees. Then there is the Tech Lending Community Fund. The first phase was worth £400,000 and supported charity partners to establish tablet-lending hubs. The projects included organisations such as Thames Reach, the Kurdish and Middle Eastern Women’s Organisation, Willowacre Trust, Refuge and Leeds Refugee Forum, with tablets and O2 data being made available through the programme. In Swansea, around 700 donated phones were distributed through a Community Calling project, with O2 providing 12 months of free data, calls and texts. Swansea Asylum Seekers Support made 127 referrals to the scheme in 2021. Its records also show £8,175 spent on phone top-ups, covering 1,160 £10 top-ups. There was another £2,400 provided by Hay Brecon Talgarth Sanctuary for Refugees. The funding came through organisations including the Moondance Foundation, Comic Relief/SCVS Emergency Fund and Welsh Government/SCVS Integration Care Fund. This is where the investigation starts moving beyond technology companies. There is philanthropic money. There is council money. There is Government money. There is corporate money. And there are charities distributing the resulting technology.

• 
  Stephen Maddock (@stephenm68) reported 28 minutes ago

  @virginmedia @virginmedia I have just DM’d you again because I have just had another three texts from you saying that the issue will now not be fixed until 18 August. Despite the fact that an hour earlier you told me it would be fixed by 4 pm today. This will take us today 23 of zero Internet

• 
  John Bhoy Walton (@walton_bhoy) reported 29 minutes ago

  @virginmedia I have already did the checker its every week if its a problem in the area and not someone,s individual setup in the house why cant it be fixed?

• 
  LGWLGWLGW (@lgwlgwlgw) reported 29 minutes ago

  @virginmedia another hot day. Another day of utterly shite internet service. Much of the population WFH and your service is making this more and more impossible. My router has been rebooted. There are known local network issues - and it can’t be the wrong kind of heat #pissedoff