Virgin Media outages and service status in Southend-on-Sea, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Southend-on-Sea, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 31, 9:09 PM GMT+1.
- TV (69%)
- Internet (20%)
- Wi-fi (7%)
- Total Blackout (4%)
The latest reports from users having issues in Southend-on-Sea come from postal codes SS2 and SS0 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 1: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Chatham, Gillingham, Basildon, Rochester, Canvey Island, and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Total Blackout | 1 day ago |
|
Southend-on-Sea
|
Internet | 1 day ago |
|
Southend-on-Sea
|
Internet | 1 day ago |
|
Southend-on-Sea
|
Total Blackout | 1 day ago |
|
Chatham
|
Internet | 3 days ago |
|
Southend-on-Sea
|
Internet | 3 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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paul fouracre (@moleyfozz) reported from Rochester, England@virginmedia trying to log a fault but still not received txt with online link. Telephone always on hold plz help
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ron palmer (@moebius1967) reported from Southend-on-Sea, EnglandI'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!
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Marc Gallagher (@marcgallagher82) reported from Rochester, England@virginmedia your sales team are the biggest bunch of #fraudsters I’ve ever dealt with! Phone us to offer a better package and you have taken our package and completely messed it all up! #CustomerService at it’s worst! If this is how you treat a loyal customer of 14year, I’m off!
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Kelly **** (@kellydyke08) reported from Southend-on-Sea, England@virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown
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Helen Dickens (pinknblue):) (@pinknblue) reported from Southend-on-Sea, England@virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(
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Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported from Rochester, England@virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.
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Keeley O'Flaherty (@KeeleyOF101) reported from Thundersley, England@virginmedia you came to my mums house to fix cable. You’ve left having disconnected her phone line and sent it to a neighbour house who is now being rude. Been on hold hour on phone. Both in poor health phone Essential
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ron palmer (@moebius1967) reported from Southend-on-Sea, EnglandWow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.
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Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, EnglandI have had wifi issues since june2020now they are trying to get paid twice im 1 month. Virgin still owe me compensation. Due to Virgin's failure to keepvulnerablepeoplesafe.://www.virginmedia.com/support/help/check-services/address-identification/identify
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Thomas Hapgood (@Tiger118118) reported from Basildon, England**** you @virginmedia I want my money back please 😡😡😡😡😡😡😡😡😡😡
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C Borrill-Bromige (@cboxot) reported from Rochester, England@virginmedia @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog
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Rob Green Jnr (@rob_green86) reported from Thundersley, England@westbrookdanni @virginmedia Up to 2 weeks ago I didn't have a bad word to say about them. The pure fact you can't get through to someone is the worst of it. Happy to take your money and trim your internet speeds!
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Katie Williams (@katie_2521) reported from Wickford, England@virginmedia I had already look at this page previously. And when we have issues there is no indication on what it could be, I. E the *********** light is in as if its connected
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times
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Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, EnglandHey @virginmedia Parents new 360 box not working and engineer not available to come out til the 27th!!!! Not good enough! 😔
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paul fouracre (@moleyfozz) reported from Rochester, England@MrG48 @virginmedia Yep. Turned it all off once came back ok but very hit and miss tonight. Good job not working from home at the moment.
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Katie Williams (@katie_2521) reported from Wickford, England@virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Blain (@Blaaiin) reportedHi @virginmedia, I have been passed from pillow to post since yesterday morning and have been lied to about an appointment that was booked for someone to come to my property and repair my internet and TV services. How do I escalate this? Honestly, the service is a shambles!
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Rhys (@vickdawg92) reported@virginmedia Still dog **** thanks still not working
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Melina Kakoulidis (@MelinaKakoulid7) reportedI am like have you heard yourself. You asked me for my monthly bill amount which I gave I was asked to confirm my email address which I gave and then the next question was how much is your monthly bill again I gave £27 Is @virginmedia customer services agents computers or human
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Clare Mackenzie (@SillymumClare) reported@markrmifsud @virginmedia Please provide details of the actual issue @virginmedia as it is clearly serious. Estimated fix in my area is now June 1st. That would be 5 days without broadband. Please don't reply from a script. Honesty and accountability are required for disruption on this level. Thank you.
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Keystonecop (@1030pa) reported@melon_h @virginmedia Going by the number of issues involving Virgin Media , they may need to realise they have a problem
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Liam Higgins (@LiamHiggins5) reported@OliverGMcManus @virginmedia @MartinSLewis honestly think you should help put more pressure on broadband providers. The fact this person has been without broadband for several weeks and can't leave without paying a exit fee is ridiculous.
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markrmifsud (@markrmifsud) reported@virginmedia This is beyond a joke. Estimated fix 1st June 12:05
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Otherebecca (@otherebecca) reported@OliverGMcManus @virginmedia Offered me free Sim cards,stuff like that.I said it was fine and waited.Service was back in a few hours. Then I got an apology and refund for waiting at home. Now I just got another apology and another refund for the loss of internet/phone. Virgin is pretty rubbish.
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TB (@Peerabeee) reported@virginmedia I am paying for a service you cannot deliver. Multiple failed engineer visits (Dec 24, Jan 22) & internet is still broken. Now you demand an illegal cancellation fee? Formal complaint raised: C-010626172 (Yeliz Guven Bilgin). @Ofcom #VirginMedia #Ofcom #Broadband
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markrmifsud (@markrmifsud) reportedThank god we have backup internet "just" and @FreeviewTV on @Manhattan_TV whilst we wait four days for @virginmedia to fix their service