Virgin Media outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Rochford, Basildon, South Benfleet, Gillingham, Canvey Island, Chatham, and Rochester.

City	Problem Type	Report Time
Southend-on-Sea	Internet	32 minutes ago
Southend-on-Sea	Internet	33 minutes ago
Rochford	Internet	3 days ago
Southend-on-Sea	Internet	4 days ago
Southend-on-Sea	Internet	4 days ago
Southend-on-Sea	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  ron palmer (@moebius1967) reported 38 seconds ago from Southend-on-Sea, England

  @bushontheradio Trying to get through to Virgin media to cancel the contract. Bloody chatbot isn't worth a ****

• 
  Onearmedjohn (@onearmedjohn) reported 2 minutes ago from Gillingham, England

  @BritishGas I’m truly astonished. I didn’t think there could be anyone worse than @virginmedia for customer service but you’ve managed it. I’m in awe.

• 
  Mark Gould (@yiddo71) reported 4 minutes ago from Rochester, England

  @virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!

• 
  Mark Gould (@yiddo71) reported 6 minutes ago from Rochester, England

  @virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog

• 
  Keeley O'Flaherty (@KeeleyOF101) reported 9 minutes ago from Thundersley, England

  @virginmedia you came to my mums house to fix cable. You’ve left having disconnected her phone line and sent it to a neighbour house who is now being rude. Been on hold hour on phone. Both in poor health phone Essential

• 
  Mark Gould (@yiddo71) reported 11 minutes ago from Rochester, England

  @virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!

• 
  C Borrill-Bromige (@cboxot) reported 15 minutes ago from Rochester, England

  @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles!

• 
  James Young (@jamesrfyoung) reported 17 minutes ago from Wickford, England

  @virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice

• 
  ron palmer (@moebius1967) reported 20 minutes ago from Southend-on-Sea, England

  I'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?

• 
  Penny Rolfe nee Acres (@wonky1961) reported 21 minutes ago from Southend-on-Sea, England

  @virginmedia You are no longer my ISP due to your incompetence. Also there will be a lawsuit pending due to the fact I almost died from pneumonia with pulmonary oedema and sepsis later going into stage 2 respiratory failure. Your useless service is unacceptable.

• 
  Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported 26 minutes ago from Rochester, England

  @virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.

• 
  Peter Fudge 💙 (@statusquo44) reported 28 minutes ago from Canvey Island, England

  @leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍

• 
  C Borrill-Bromige (@cboxot) reported 30 minutes ago from Rochester, England

  @virginmedia @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles

• 
  Becca (@becshawyer) reported 31 minutes ago from Wickford, England

  @virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡

• 
  ron palmer (@moebius1967) reported 34 minutes ago from Southend-on-Sea, England

  Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......

• 
  Darren Young 📺 (@Just_Daz_Young) reported 37 minutes ago from Gillingham, England

  @virginmedia No its ok.... ill get a proper company to take the contract over and cancel you. @BBCWatchdog are surely interesting in your customer service as I have screen shots.

• 
  Sam #GSBOUT (@_SamButler) reported 38 minutes ago from Rochester, England

  @virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please

• 
  Penny Rolfe (@wonky61shaky) reported 42 minutes ago from Southend-on-Sea, England

  @virginmedia When are you going to refund me for many days without a wifi signal

• 
  lindsay wood (@Dearnormajeane) reported 47 minutes ago from Southend-on-Sea, England

  @kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself

• 
  Lawrence Hooker (@goonerlgh) reported 54 minutes ago from Gillingham, England

  @virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MR COOL (@Lifeline04India) reported 3 minutes ago

  @virginmedia Yes and one guy called and told i will receive few details as SMS including Re=feral bonus and referal entry, still i didnt receive, Please help

• 
  Darren Hayes (@darrenhayes1973) reported 6 minutes ago

  @virginmedia I will be cancelling my account anyway after this and subsequent poor service after it

• 
  TheModSmith (@TheModSmithYT) reported 8 minutes ago

  My household has been with @virginmedia for around 25 years. We’re told new customers at our address can get full fibre/XGS-PON, but existing customers can’t migrate. So we’re stuck on older HFC/DOCSIS with Gig1 upload around 100Mbps. Why must loyal customers cancel/rejoin?

• 
  GeekyHairyBestia (@GeekyHairy) reported 9 minutes ago

  @virginmedia what the hell. Yet again service down in my area. It’s been consistent the two years I’ve been here but you’re the only option but yet again this week it’s been consistent. It’s clear you can not provide on your network to all houses in area so so it we pay for this

• 
  Yasmin alibhai-brown (@y_alibhai) reported 13 minutes ago

  @virginmedia So @virginmedia what are you doing about this problem? And failure on the part of your company?

• 
  🇬🇧Byron Frog 🇬🇧 (@BFrog86370) reported 18 minutes ago

  @virginmedia I have to say your customer service is absolutely pathetic and one of the worst I’ve ever had the misfortune to have to deal with. Almost 2 weeks since installation and it’s still not all working

• 
  keith addy (@ads913) reported 21 minutes ago

  @virginmedia 20+ years a loyal customer, paying £128/month. New customers can sign up TODAY for the exact same package — Gig1 broadband, Mega TV, Sky Sports & Cinema — for £76.99/month. That's £51/month MORE for being loyal. Explain that. #VirginMedia #CustomerService

• 
  Mark Aitken (@sparky0710) reported 24 minutes ago

  @virginmedia Internet been down in ML5 since yesterday lunchtime. When will this be resolved.any information or updates from apps are vague at best very poor.

• 
  Yasmin alibhai-brown (@y_alibhai) reported 25 minutes ago

  @virginmedia My email account has been locked since last Thursday 11 June. I am an award winning journalist. This has totally disrupted my work. Your customer services raised a ticket P0136 01850 on Saturday to get it unlocked. Nothing has been done. Over to you.

• 
  Urban Groove (@Urban__Groove) reported 27 minutes ago

  @virginmedia I f***** HATE virgin media, i cant wait till my contract ends with you, Causing me stress by giving other 02 permission to set up a direct debit when i never instructed you too! BASTARDS! 😡