Virgin Media

Virgin Media Outage Report in Southend-on-Sea, England

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The latest reports from users having issues in Southend-on-Sea come from postal codes SS0.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Southend-on-Sea, England 01/23/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Chatham, Southend-on-Sea, Canvey Island, Rochester and Gillingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasildon E-mail
United KingdomChatham Wi-fi
United KingdomChatham Wi-fi
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • M_Morgan94 Mark Morgan (@M_Morgan94) reported from Rochester, England

    Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down

  • 0katiehunt Katie (@0katiehunt) reported from Rochester, England

    @virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.

  • achurms81 Alan Churms (@achurms81) reported from Basildon, England

    @virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls

  • darrenh67 Dazzle (@darrenh67) reported from Rochester, England

    @virginmedia What a load of bollox phone sends to same place it’s all shit

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • CathRoseBiebTWx CatherineRosex (@CathRoseBiebTWx) reported from Rochester, England

    @virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!

  • Joewilkins14 Joey (@Joewilkins14) reported from Rochester, England

    @virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again

  • TomzEvz5 X (@TomzEvz5) reported from Wainscott, England

    If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove

  • Joewilkins14 Joey (@Joewilkins14) reported from Rochester, England

    @virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!

  • mrs_harket BeKind_Charlatan🌱 (@mrs_harket) reported from Rayleigh, England

    @CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.

  • roxcreeve Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England

    @MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀

  • coxychris chris cox (@coxychris) reported from Southend-on-Sea, England

    @virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful

  • MrG48 Mr.G - Longy - Graham (@MrG48) reported from Gillingham, England

    @virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.

  • moleyfozz paul fouracre (@moleyfozz) reported from Rochester, England

    @virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀

  • Mickey_Rynn Mickey R. (@Mickey_Rynn) reported from Southend-on-Sea, England

    @virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • scowat Vocalgirth (@scowat) reported

    @virginmedia funny thing is though, the moment you want to upgrade, spend money, or more you can't get in touch with us quick enough. Your customer service is non-existent and lacking hugely

  • RailEngr Matt Burr (@RailEngr) reported

    @virginmedia Yes, On laptop connected directly to the VM router (network lead) one of a few devices connected (Alexa & a TV). Speed test via Ookla, yet having a teams call is often not possible. Locked on contract for now, hence looking for another supplier to access the internet.

  • 5Serendipity_ seren (@5Serendipity_) reported

    @Livbet @virginmedia Virgin media ARE AWFUL! Currently sitting on hold now DESPERATELY trying to talk to a competent human being.they refuse to accept responsibility for how poor their service is, yet take your money quick.I’m emailing every single board meme we and executive on their board - join me

  • thePaulR thePaulR.eth (@thePaulR) reported

    @virginmedia If you happen to be John_GS on the community forum, then you know exactly where this is heading… the resolution is simple.

  • Shaw_L87 Luke (@Shaw_L87) reported

    @virginmedia Both Wifi and cable connection. Your service status says everything is fine.

  • Smelleykins Smelleykins ✨ (@Smelleykins) reported

    @virginmedia @DigitalDiablo We were not asking for a new contract but complaining for the last two months the service we are getting is terrible. Yet you signed us up for yet another contract when we didn’t agree. We are trying to get out the one we have thankyou. No one has a clue within VM at all

  • EmzoLangford Em🦒⟭⟬ (@EmzoLangford) reported

    @virginmedia You know what no matter how much we try and sort this out your useless information doesn’t help. We have tried everything so can you actually listen to the customer instead of giving us crap to follow that we’ve already tried 😡

  • jasonkneen Jason Kneen (@jasonkneen) reported

    Currently using hotspot as @virginmedia has been down since 9.15. Their site says a problem in the area. They’ve also changed their sign in process to use biometrics (which doesn’t work properly) and there was no notice of this change that I saw…

  • cbj622w livesformusic (@cbj622w) reported

    @virginmedia Wi-Fi seems a few people are having issues in Liverpool this morning

  • 5Serendipity_ seren (@5Serendipity_) reported

    @emsiemorris @virginmedia VIRGIN MEDIA ARE THE WORST BROADBAND PROVIDER on EARTH. I’ve spent all my energy contacting them to sort my broadband. They refuse to accept responsibility and do not help! I’m now on hold to cancel my contract. I quit! I’ll spend my life promoting against them.