Virgin Media Outage Report in Southend-on-Sea, England
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The latest reports from users having issues in Southend-on-Sea come from postal codes SS0.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Basildon, Chatham, Southend-on-Sea, Canvey Island, Rochester and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon |
||
| Chatham |
Wi-fi | |
| Chatham |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Ben Cox
(@Coxy009) reported
from
Basildon, England
@virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡
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Dazzle
(@darrenh67) reported
from
Rochester, England
@virginmedia What a load of bollox phone sends to same place it’s all shit
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀
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BrazilArte
(@BrazilArteUK) reported
from
Southend-on-Sea, England
I’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!
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X
(@TomzEvz5) reported
from
Wainscott, England
If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again
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Ashley Halliday
(@TylerTowers) reported
from
Gillingham, England
40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy
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chris cox
(@coxychris) reported
from
Southend-on-Sea, England
@virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful
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J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.
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CatherineRosex
(@CathRoseBiebTWx) reported
from
Rochester, England
@virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!
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BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.
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J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.
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Mickey R.
(@Mickey_Rynn) reported
from
Southend-on-Sea, England
@virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere
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Katie
(@0katiehunt) reported
from
Rochester, England
@virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TheyCallMeMellowLego
(@mellowlegoBen) reported
@virginmedia Your staff didn't offer me anything, and actually ignored what I was saying. I never felt so unheard in my life.
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Louise Kemp
(@ElleWatts77) reported
@virginmedia Well your estimated fix time for about the third time has not been met - losing faith here. No internet, no tv (we only use wifi or your box) any ideas what the real fix time is going to be?
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Glyn ap Myfyr
(@Welshbeard) reported
@virginmedia I have tried to contact your mobile customer service, 4 times in the last 40 minutes or so. On the first 2 occasions, I heard laughing in the background, and was then cut off, after the operator introduced herself. The 3rd time, I was cut off after c. 5-10 minutes.
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benjamin wooster
(@b_u_g_g_s) reported
@virginmedia Internet has been intermittent/out of service for the last 2 weeks. What’s happening? What am I paying for? Customer service are useless, I’ve reset the router more times than I can count.
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Why Arr Bee
(@Yvonnebarnard) reported
@GavHeaton @virginmedia Get rid of them they are terrible. Customer service, the 'extras' they include in the price....all bad.
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paul
(@PaulFountain2) reported
@O2 I can sign into my virgin media account fine with the same email & P. W. Its just when I try to sign in to the priority app through the virgin login it says there's a problem?
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fionamcarthur%virginmedia.com@gtempaccount.com
(@FionamcarthurC) reported
@virginmedia no tv or Wi-Fi since Saturday. First update said fix by 10am today, second update said fix by 6pm. Still no update (and text updates not happening even though I signed up for them). WFH tomorrow….. hope it’s fixed by then?
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caroline maynes
(@caro_liquorice) reported
@virginmedia @Ofcom Especially since trying to get it fixed and spent hours on hold for over 6 months so paid for a service I am not getting
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Ianardo
(@hebberts_ian) reported
@virginmedia can you please let me know why have left sky to come to you for my internet for it to constantly keep dropping off, and I cannot get through to your customer service at all, supposed to be 3 times quicker than sky but its been aweful
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Gill Shelley
(@GillShelley8) reported
@virginmedia Thank you, I will call. Just to say, the Wi-Fi dropping out continues relentlessly, but on checking I’m told there is no problem. I’ll mention this when I call.