Virgin Media outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Chatham, Gillingham, Rochford, South Benfleet, and Canvey Island.

City	Problem Type	Report Time
Basildon	TV	24 hours ago
Basildon	TV	3 days ago
Southend-on-Sea	Internet	3 days ago
Southend-on-Sea	Wi-fi	5 days ago
Chatham	E-mail	6 days ago
Southend-on-Sea	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Mark Gould (@yiddo71) reported 5 seconds ago from Gillingham, England

  @virginmedia has the shittest broadband and customer service in the world!!!

• 
  Penny Rolfe nee Acres (@wonky1961) reported 18 seconds ago from Southend-on-Sea, England

  @MartinSLewis Virgin Media wifi been unstable since June 2020. Virgin Media never resolved the problem caused me to lose hundreds of £'s. Made me lose my PIP. Virgin made me pay double because they kept charging me twice most months. They've made me lose half my PC Guarantee

• 
  Mark Gould (@yiddo71) reported 1 minute ago from Rochester, England

  @virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!

• 
  Colin Nickless (@NicklessColin) reported 2 minutes ago from Southend-on-Sea, England

  @virginmedia broadband down again in Southend. Had to pay for a BT WiFi day pass so my wife can continue working from home.

• 
  Sam #GSBOUT (@_SamButler) reported 5 minutes ago from Rochester, England

  @virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please

• 
  Helen Dickens (pinknblue):) (@pinknblue) reported 6 minutes ago from Southend-on-Sea, England

  @virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(

• 
  Peter Fudge 💙 (@statusquo44) reported 8 minutes ago from Canvey Island, England

  @leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍

• 
  Katie Purkiss (@KatiePurkiss) reported 11 minutes ago from Southend-on-Sea, England

  After 20 years of being with @virginmedia and Telewest before that, I’ve finally decided to jump ship. Broadband has been horrendous for a couple of weeks and constant issues. 😔. #TimeforaChange

• 
  Penny Rolfe (@wonky61shaky) reported 15 minutes ago from Southend-on-Sea, England

  @virginmedia When are you going to refund me for many days without a wifi signal

• 
  lindsay wood (@Dearnormajeane) reported 17 minutes ago from Southend-on-Sea, England

  @kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself

• 
  grizzly_gooner (@GoonerGrizzly) reported 20 minutes ago from Thundersley, England

  @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

• 
  Mark Gould (@yiddo71) reported 30 minutes ago from Rochester, England

  @virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff

• 
  Tolu (@tolu_____) reported 33 minutes ago from Basildon, England

  @virginmedia How about just provide me a link to download the less than 10mb of pdf? Admin fee to provide a link or email a customer of over 3years? What have you offered me in return for the many times of INTERRUPTED service when I’ve had to turn to my mobile hotspot?

• 
  Thomas Hapgood (@Tiger118118) reported 39 minutes ago from Basildon, England

  **** you @virginmedia I want my money back please 😡😡😡😡😡😡😡😡😡😡

• 
  Onearmedjohn (@onearmedjohn) reported 50 minutes ago from Gillingham, England

  @virginmedia No, I want the postal address for service of a county court summons.

• 
  Rob Green Jnr (@rob_green86) reported 51 minutes ago from Thundersley, England

  Anyone else really struggling with slow speeds over the last 10 days with @virginmedia. It's been spot on for 2 years now and then 10 days it seems something has happened. Lucky to get over 10Mb now 🙈

• 
  grizzly_gooner (@GoonerGrizzly) reported 53 minutes ago from Thundersley, England

  @virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking

• 
  grizzly_gooner (@GoonerGrizzly) reported 53 minutes ago from Thundersley, England

  @virginmedia I have spoken to your CS team about raising a complaint and have been told that the complaints procedure is for existing customers. As I am yet to go live, I am not considered a customer and therefore have no where to go.

• 
  Sharon Cooper (@vamplady35) reported 56 minutes ago from Gillingham, England

  @jamesdgreen02 @virginmedia I've got the same problem. Was told by the faults team that if it wasn't fixed by 11pm last night that it should be fixed by 8pm tonight. Still not fixed at the moment

• 
  Mark Gould (@yiddo71) reported 56 minutes ago from Rochester, England

  Why is it every companies customer service line is so crap and does not want to help in any way shape or form #curryspcworld #virginmedia @BBCWatchdog

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thomas feerick (@Thomasf47338694) reported 3 minutes ago

  @GarethOCal Is there any chance gareth that they would bring back the simulcasts? They were great 2fm with network 2. Maybe irelands classic hits with virgin media?

• 
  James 🎸🎹📻🎧📺🎬🎥🎞📚 (@Octagot) reported 13 minutes ago

  @susiepip We're all with Virginmedia and we know all the problems you've talked about Susie! They just happen to get it right so we forget to move somewhere else for a while!

• 
  David Owens (@DavidOw38948049) reported 15 minutes ago

  @virginmedia Tried without anything in return All it asks for is your 9 digit number time and time again and your order number , or looking to join then repeats I am NOT a customer and do NOT want to join I want Virgin to remove your unused broadband box from outside of my home

• 
  Lewis Byers (@lewisbyers92) reported 16 minutes ago

  @O2 keep having sign in attempt emails from virgin media o2. I’ve reported and was allegedly getting a call back from you (never happened) and if I try to sign in to my o2 account, it always asks me for a pin and as if it’s the first time logging in every time. Sort it out ffs

• 
  Murad (@Murxdkhxn) reported 17 minutes ago

  @virginmedia so I’ve had a total loss of connection. An engineer came to my property and said the issues are with the wires from the main leads which are on another street that leads to my property. How can this issue be resolved asap?

• 
  TVmusic News UK (@TVmusicNews) reported 19 minutes ago

  @virginmedia Fix Clubland on Virgin TV Go!! The stream doesn't load at all.

• 
  Matt 💙 (@mattdoctorwho74) reported 20 minutes ago

  Stream box is terrible claims be 4k, picture, colours, duller than 1988 vhs channels, chip obviously yrs behind, thats tv pulled out now, no rewind tv surely no one would pay £15 pm for sky entertainment when sky entertainment and kids is £3.99 on @NOW @virginmedia

• 
  Lisa (@LisaPatten2) reported 23 minutes ago

  Absolute quality service from @virginmedia as always. Broadband not working all morning, it might be fixed by 7pm, whoop whoop. 150 quid a month well spent. Daylight robbery.

• 
  Callum 🪷 (@__Callum28) reported 29 minutes ago

  I cant wait for the day Virgin Media goes under so i no longer have to deal with their **** ******* internet 👍

• 
  John sutton (@Johnsut06358334) reported 29 minutes ago

  @gwfvrowell @virginmedia Awful firm.