Virgin Media Outage Report in Southend-on-Sea, England
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The latest reports from users having issues in Southend-on-Sea come from postal codes SS2 , SS0 and SS99 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Rochester, Gillingham, Sheerness, Chatham, South Benfleet, and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon
|
Internet | 4 days ago |
|
Southend-on-Sea
|
TV | 8 days ago |
|
Southend-on-Sea
|
TV | 10 days ago |
|
Basildon
|
Internet | 10 days ago |
|
Basildon
|
Wi-fi | 11 days ago |
|
Southend-on-Sea
|
Wi-fi | 13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Mark Gould (@yiddo71) reported from Gillingham, England@virginmedia has the shittest broadband and customer service in the world!!!
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Tmak (@tmacbond) reported from Wickford, EnglandThis is unacceptable @virginmedia your services especially the customer services despite endless promises still not done #ShabbyServices
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paul fouracre (@moleyfozz) reported from Rochester, England@virginmedia trying to log a fault but still not received txt with online link. Telephone always on hold plz help
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Tmak (@tmacbond) reported from Wickford, England@1KolaAdebisi Endless calls eating into family time & still no end in sight just being fobbed off @virginmedia this is awful services @Ofcom please help
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roger cole (@RogerCole10135) reported from Basildon, England@virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.
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Marc Gallagher (@marcgallagher82) reported from Rochester, England@virginmedia your sales team are the biggest bunch of #fraudsters I’ve ever dealt with! Phone us to offer a better package and you have taken our package and completely messed it all up! #CustomerService at it’s worst! If this is how you treat a loyal customer of 14year, I’m off!
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Mark Booth (@thebooooooth) reported from Basildon, EnglandProblems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems
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Chris L (@ChrisyL1) reported from Basildon, England@virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x
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Tmak (@tmacbond) reported from Wickford, England@1KolaAdebisi @virginmedia @Ofcom @Ofcom Your intervention is really needed here because @virginmedia has really failed in their dispensing of service #ShabbyServices
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Thomas Hapgood (@Tiger118118) reported from Basildon, England**** you @virginmedia I want my money back please 😡😡😡😡😡😡😡😡😡😡
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LiisaJane'x (@LiisaJane) reported from Southend-on-Sea, England@virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.
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Paul Parker (@paulparker81) reported from Basildon, England@virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead
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Tmak (@tmacbond) reported from Wickford, England@Ofcom @virginmedia How on earth can you on a simple change over of service that your representative said or was an easy job & you still 5months later still being billed & endless promises not kept now it’s calls eating into family time & not end in sight!! Help
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Laura S 🦢🦄 (@l_stallworthy) reported from Gillingham, EnglandVirgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol
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Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England@virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again
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Penny Rolfe (@wonky61shaky) reported from Southend-on-Sea, England@virginmedia When are you going to refund me for many days without a wifi signal
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roger cole (@RogerCole10135) reported from Basildon, England@virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.
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john perreira (@johnperreira) reported from Basildon, England@simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys
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Jamie Meecham🏳️🌈♥️ (@JamieMeecham) reported from Canvey Island, England@virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.
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Kelly Bingham (@kelly_bingham2) reported from Southend-on-Sea, England@virginmedia you are an absolute shambles and that’s me being polite .... countless amounts of calls, hours on end of holding on the line and trying to resolve a very simple issue and it is STILL not resolved ..I am beyond frustrated now and will never ever use you again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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William Nair (@WilliamNair) reported@virginmedia They said someone called them to close and disconnect the account but we never called to close.
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Rebecca Mellor (@RebeccaJMellor) reported@virginmedia We wanted to send some details from the chat - the main issues.
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William Nair (@WilliamNair) reported@virginmedia We want to talk to someone who is your manager or boss in UK as your phillipines customer service harassed us a lot since two days. They are not giving us any UK phone number.
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William Nair (@WilliamNair) reported@virginmedia After installation now no one is helping to resolve any problem and forcing us to pay again for new installation and setup and new equipment
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BSMT Space (@BSMTSPACE) reported@virginmedia A whole year later and still no help, now people are physically able to pull out the wires which will affect the Internet service. Virgin doesn’t seem to care.
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John Parkes (@johnpaulpope93) reported@virginmedia Probably give me the two calls back I've been waiting for since 17.35 yesterday and 9.45 this morn when I had the phone down on me
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Damon Rees-Oxley (@damonblade1) reported@virginmedia Ill cancel my direct debit until someone talks to me
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The Super History Buff (@super_buff) reported@virginmedia Does VirginMedia not like old people? It no longer uses analogue phone line, but there's a problem: when maintenance is being done a careline plugged in will keep beeping & warning that the line isn't working. For anyone bed bound this is a nightmare. I'm moving mum to BT!
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Zentori (@Zentori5) reported@virginmedia why are you like the worst internet provider
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William Nair (@WilliamNair) reported@virginmedia It is a big shame for Virgin as a company and how corrupt their customer call centres are