Virgin Media outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Chatham, Basildon, Gillingham, Rochford, South Benfleet, Canvey Island, and Rochester.

City	Problem Type	Report Time
Southend-on-Sea	Internet	9 hours ago
Chatham	Internet	2 days ago
Basildon	TV	3 days ago
Southend-on-Sea	Internet	4 days ago
Southend-on-Sea	Total Blackout	5 days ago
Gillingham	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  James Young (@jamesrfyoung) reported 6 minutes ago from Wickford, England

  @virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice

• 
  chris cox (@coxychris) reported 7 minutes ago from Southend-on-Sea, England

  @virginmedia why are no one answering your lines all I wanna do is cancel my package

• 
  ron palmer (@moebius1967) reported 10 minutes ago from Southend-on-Sea, England

  Wow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.

• 
  Sue Groves MBE (@SUEG46) reported 12 minutes ago from Rochester, England

  @virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?

• 
  Katie Purkiss (@KatiePurkiss) reported 14 minutes ago from Southend-on-Sea, England

  Hey @virginmedia Parents new 360 box not working and engineer not available to come out til the 27th!!!! Not good enough! 😔

• 
  ∂αиѕкι (@DanskiBoyWonder) reported 17 minutes ago from Rochester, England

  @virginmedia Thankyou I’ve done that hopefully they fix it 🙏🏻

• 
  C Borrill-Bromige (@cboxot) reported 22 minutes ago from Rochester, England

  @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles!

• 
  Kelly **** (@kellydyke08) reported 27 minutes ago from Southend-on-Sea, England

  @virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown

• 
  Samantha Doe (@samanthadoe1) reported 28 minutes ago from Canvey Island, England

  Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?

• 
  Onearmedjohn (@onearmedjohn) reported 28 minutes ago from Gillingham, England

  @virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 36 minutes ago from Canvey Island, England

  @virginmedia Hopefully the confirmation of the rude man losing his job.

• 
  Onearmedjohn (@onearmedjohn) reported 40 minutes ago from Gillingham, England

  @BritishGas I’m truly astonished. I didn’t think there could be anyone worse than @virginmedia for customer service but you’ve managed it. I’m in awe.

• 
  Ashley Halliday (@TylerTowers) reported 41 minutes ago from Gillingham, England

  I’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia

• 
  Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported 43 minutes ago from Rochester, England

  @virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.

• 
  LiisaJane'x (@LiisaJane) reported 43 minutes ago from Southend-on-Sea, England

  @virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.

• 
  Kelda🥤 (@keldaaa) reported 44 minutes ago from Canvey Island, England

  @virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.

• 
  paul fouracre (@moleyfozz) reported 44 minutes ago from Rochester, England

  @MrG48 @virginmedia Now i cant get a wifi signal 6feet away from the hub... Argh..

• 
  Katie Williams (@katie_2521) reported 44 minutes ago from Wickford, England

  @virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help

• 
  Katie Purkiss (@KatiePurkiss) reported 45 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve sorted the issue. But now there’s no way of cancelling the engineer! Can’t get through on phone. Appointment isn’t showing on their account, so can’t cancel there. WhatsApp is useless - been waiting for an Agent to be available since about 1pm!

• 
  Matt Frow (@Matty411) reported 51 minutes ago from Corringham, England

  @virginmedia I hope you can help me. When I try to watch TV on virgin tv go,but it come up something went wrong error comes up (even if I use another account). I hope you can help me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Flossie Smith (@LostPigeonPost) reported 3 minutes ago

  @Stsantek @virginmedia I can’t wait to leave Virgin but my husband can’t face the thought of having to ditch his Blue Yonder email address. It took me a week to switch mine and I will never say another good eord about Virgin again. It’s beyond hideous.

• 
  Kerrin McIntosh 💙 (@kerbear_t) reported 7 minutes ago

  @Salfordoriginal @virginmedia Off since Weds and the fix only due by Monday. What kind of company is this - and we get no help or compensation.

• 
  🤠 (@colingillespie5) reported 10 minutes ago

  @virginmedia @fluffybubbles73 Offcom should fine them again. I left them years ago terrible company

• 
  That Autistic Guy 🇬🇧 🇮🇱 🎗 (@thatautisticguy) reported 10 minutes ago

  @Stsantek @virginmedia Lemme guess? Indian call centre full of scumbags who have no concept of english, customer service or anything else thats civilised?

• 
  Sprout57 (@pwcwright) reported 12 minutes ago

  @virginmedia Yes, I checked there first, there was a broadband issue, kept going on and off all evening, seems fine today though so far

• 
  keith jones (@keithdavidjones) reported 16 minutes ago

  @virginmedia hi my internet service has been down since this morning tried getting in touch but no joy

• 
  𝙣𝙮𝙭𝙞𝙚 ꯭🪽⟡ (@shuseihayakawa) reported 20 minutes ago

  @virginmedia upgraded to the hub 5 on monday and been having intermittent issues since last night. one minute it says the hub isn't connected properly, next it says there's intermittent signal. being charged £90 a month mind you. sort your ******* **** out. can't wait to change broadbands.

• 
  robert de'ath (@rob_death84) reported 20 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK When my dad passed virgin media told my mum we are sorry that ur husband had expired. Nasty company and I will never give them a penny again.

• 
  Deano... (@Frugal_ways) reported 22 minutes ago

  @benjaminlfc @O2 @virginmedia It's always the private browser software they fail on. Always states, "Access denied to this page" yet the options button asks me if, "I want to log out?" Funny that...

• 
  ROBERT DEAR (@kipianitblisi) reported 22 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK If you expect poor service from Virgin Media you will not be disappointed.