Virgin Media outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Chatham, Gillingham, Basildon, Southend-on-Sea, Rochester, Canvey Island, and Wickford.

City	Problem Type	Report Time
Chatham	TV	19 hours ago
Chatham	Internet	3 days ago
Chatham	Internet	4 days ago
Gillingham	Wi-fi	4 days ago
Basildon	TV	5 days ago
Southend-on-Sea	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  roger cole (@RogerCole10135) reported 4 minutes ago from Basildon, England

  @virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 5 minutes ago from Canvey Island, England

  @virginmedia Hopefully the confirmation of the rude man losing his job.

• 
  WeHateHills (@WeHateHills) reported 8 minutes ago from South Woodham Ferrers, England

  @ClassicSoulDJ @virginmedia Get @BTGroup much more reliable - have read so many stories about #Virgin having problems

• 
  C Borrill-Bromige (@cboxot) reported 9 minutes ago from Rochester, England

  @virginmedia @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles

• 
  Penny Rolfe nee Acres (@wonky1961) reported 15 minutes ago from Southend-on-Sea, England

  @virginmedia You are no longer my ISP due to your incompetence. Also there will be a lawsuit pending due to the fact I almost died from pneumonia with pulmonary oedema and sepsis later going into stage 2 respiratory failure. Your useless service is unacceptable.

• 
  Katie Purkiss (@KatiePurkiss) reported 20 minutes ago from Southend-on-Sea, England

  . @virginmedia down yet again? Not able to watch On Demand and error messages. Plus their website is down. 🙄

• 
  lindsay wood (@Dearnormajeane) reported 29 minutes ago from Southend-on-Sea, England

  @kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself

• 
  Russell Norris (@rrrussboy) reported 30 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve spent over 2 hours on the phone and I lost count of people I’ve spoken to when I got to 12. That’s just today and this has gone on for weeks. Pretty sure you would’ve lost me as a very longstanding customer by the time 28 days is up.

• 
  john perreira (@johnperreira) reported 31 minutes ago from Basildon, England

  @simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys

• 
  Lisa Philpott (@Lisa2672) reported 34 minutes ago from Rayleigh, England

  @virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡

• 
  Katie Purkiss (@KatiePurkiss) reported 34 minutes ago from Southend-on-Sea, England

  Hey @virginmedia Parents new 360 box not working and engineer not available to come out til the 27th!!!! Not good enough! 😔

• 
  Onearmedjohn (@onearmedjohn) reported 35 minutes ago from Gillingham, England

  @virginmedia I think she was recording a fault as far as I could make out due to her poor English

• 
  Samantha Doe (@samanthadoe1) reported 36 minutes ago from Canvey Island, England

  Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?

• 
  Sharon Cooper (@vamplady35) reported 38 minutes ago from Gillingham, England

  @virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.

• 
  ron palmer (@moebius1967) reported 48 minutes ago from Southend-on-Sea, England

  Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......

• 
  Mark Gould (@yiddo71) reported 50 minutes ago from Rochester, England

  @virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!

• 
  ron palmer (@moebius1967) reported 54 minutes ago from Southend-on-Sea, England

  I'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?

• 
  Mark Gould (@yiddo71) reported 56 minutes ago from Rochester, England

  @virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog

• 
  paul fouracre (@moleyfozz) reported 57 minutes ago from Rochester, England

  @virginmedia trying to log a fault but still not received txt with online link. Telephone always on hold plz help

• 
  grizzly_gooner (@GoonerGrizzly) reported 57 minutes ago from Thundersley, England

  @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HRCastle (@hrcastle) reported 4 minutes ago

  @virginmedia Since 10am I have been trying to speak to someone to see if there is a problem in my area, or whether I need an engineer out. I have had phone calls from the complaints department, but still, no answer. Why won’t you confirm this?

• 
  Chris Hobbs (@obbsie) reported 10 minutes ago

  @virginmedia I just tried to contact you remotely re my TIVO box & the changeover. Your Terri bot clearly couldn't deal with it. My whole computer then froze completely followed by a page of Chinese writing before the computer telling me there is a problem & rebooted itself. Will I have to wait four hours on the 150 landline as I did the other day before giving up.

• 
  Jade Fairclough (@_jadebrady) reported 12 minutes ago

  @virginmedia down for 9 hours now, only fixed in 24 - 48 hours. In today’s world where everything relies on internet this is really appalling service. If you had prior warning there was an outage expected you can prepare but to have it off for so long is ridiculous

• 
  Matt (@MattB_MUFC) reported 13 minutes ago

  @Fiercely_FE @virginmedia Yeah for some reason that's in the extra TV channels package rather than sports, have the same issue in the NFL season as that's what they put Redzone on

• 
  Basquildol 💙 (@basquildol) reported 13 minutes ago

  @virginmedia Hi, is there an outage causing issues on the APP catch-up/box sets? The sound is in and out on all programs & films on these services, but there no sound issue with live programming on the APP. Can someone advise or provide help to resolve? Thanks

• 
  Dylan Brown (@DillB1976) reported 16 minutes ago

  @virginmedia @ShirleySarah70 You dont reply to messages, you have not responded to me for 4 hours on an issue that is not resolved

• 
  Neale B (@Neale1100) reported 18 minutes ago

  @virginmedia TV down and wifi down in the ST9 area, it's been intermittent for the last 24 hours

• 
  Andover UK (@AndoverUK) reported 19 minutes ago

  @virginmedia @Joshhhhh____ What about where it’s not total but bad enough you can’t actually do any work on it?

• 
  Misfits World 🎮📸🕹🎦 (@MisfitsWorld20) reported 20 minutes ago

  @Anniew858 @virginmedia Yes they replied to me yesterday confirming I could watch it for free without a subscription if you are a virgin media customer check channel 526 I think it was

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 21 minutes ago

  @JaneVCarroll @virginmedia Theyve been downright rude to me on the phone today. As soon as I can cancel my services with them the better. A customer of over 20 years and because I'm a mature 72 year old woman they speak to me as if I'm stupid. Cancelling next week.