Virgin Media outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Gillingham, Chatham, Rochester, Canvey Island, and Wickford.

City	Problem Type	Report Time
Southend-on-Sea	Internet	3 hours ago
Basildon	Internet	18 hours ago
Gillingham	TV	5 days ago
Southend-on-Sea	Total Blackout	5 days ago
Chatham	Internet	6 days ago
Southend-on-Sea	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Colin Nickless (@NicklessColin) reported 1 minute ago from Southend-on-Sea, England

  @virginmedia broadband down again in Southend. Had to pay for a BT WiFi day pass so my wife can continue working from home.

• 
  Onearmedjohn (@onearmedjohn) reported 5 minutes ago from Gillingham, England

  @virginmedia No, I want the postal address for service of a county court summons.

• 
  ∂αиѕкι (@DanskiBoyWonder) reported 6 minutes ago from Rochester, England

  @virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.

• 
  Robert Bailey (@Bunglebob66) reported 8 minutes ago from Rochester, England

  @virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!

• 
  Russell Norris (@rrrussboy) reported 10 minutes ago from Southend-on-Sea, England

  @virginmedia I raised the complaint on 14/7 and I’ve heard nothing

• 
  Onearmedjohn (@onearmedjohn) reported 11 minutes ago from Gillingham, England

  @virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.

• 
  Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported 11 minutes ago from Rochester, England

  @virginmedia This is a long story. But Virgin have changed my IMEI number making a second repair not possible. My account is down and even Virgin can't access it. I've been promised calls back several times but they've not happened. The litany of Virgin failures is impossible to put in a text

• 
  Matt Frow (@Matty411) reported 18 minutes ago from Corringham, England

  @virginmedia I hope you can help me. When I try to watch TV on virgin tv go,but it come up something went wrong error comes up (even if I use another account). I hope you can help me.

• 
  Michael Buckley (@MikeBuckley2) reported 19 minutes ago from Gillingham, England

  @virginmedia I am trying to access live chat as I have blackspots in house and would like WiFi boosters from Virgin. I have 200 Mbps but am getting only 20mbps in bedroom. Cannot find live chat on sites other than loads of help pages. Really frustrating

• 
  Onearmedjohn (@onearmedjohn) reported 25 minutes ago from Gillingham, England

  @virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?

• 
  Russell Norris (@rrrussboy) reported 28 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve spent over 2 hours on the phone and I lost count of people I’ve spoken to when I got to 12. That’s just today and this has gone on for weeks. Pretty sure you would’ve lost me as a very longstanding customer by the time 28 days is up.

• 
  Robert Shaw (@hungoverdrawn) reported 28 minutes ago from Wainscott, England

  @virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.

• 
  🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported 30 minutes ago from Rochester, England

  @virginmedia is there internet issues in the Medway area?

• 
  Rob Green Jnr (@rob_green86) reported 34 minutes ago from Thundersley, England

  @SpursKS @virginmedia What's the issue

• 
  Sue Groves MBE (@SUEG46) reported 37 minutes ago from Rochester, England

  @virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?

• 
  paul fouracre (@moleyfozz) reported 38 minutes ago from Rochester, England

  @virginmedia trying to log a fault but still not received txt with online link. Telephone always on hold plz help

• 
  C Borrill-Bromige (@cboxot) reported 46 minutes ago from Rochester, England

  @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles!

• 
  Penny Rolfe nee Acres (@wonky1961) reported 48 minutes ago from Southend-on-Sea, England

  @Mattallwright 2 years on since I have been having trouble with Virgin Media (fingers crossed) they may have now get an uninterrupted supply after charging me late payments more than double my Media prices whilst as a Vulnerable Person they were awful

• 
  Kelly **** (@kellydyke08) reported 49 minutes ago from Southend-on-Sea, England

  @virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown

• 
  Mark Gould (@yiddo71) reported 53 minutes ago from Rochester, England

  @BBCWatchdog can you help @virginmedia make it impossible to complain or resolve any issues the ultimate poor customer service!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Silver age (@Mickelgarth) reported 8 minutes ago

  @virginmedia we have had poor internet here for at least a month, if not more. Tonight it is dropping out time and again. Your service is becoming very shoddy. How can I claim conpensation?

• 
  Solas Nua (@WilliamWhi34104) reported 11 minutes ago

  @VirginMediaNews We have had enough of parasites like this **** and virgin media sucking the money out of our taxpayers, the lot of you **** off out of the country, every one of you will pay for you theft.

• 
  JHenderson (@j_henderson__) reported 12 minutes ago

  @virginmedia You know, it would be nice if there were some responsibilty taken for the poor customer service rather than some AI generated “ah well sorry about that”. You’re a service provider, and the service is crap.

• 
  Ian Whittaker 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ObliviousReaper) reported 13 minutes ago

  @virginmedia outage on both TV and then broadband around Leeds?

• 
  Sodium (@sodiumlights) reported 14 minutes ago

  @virginmedia Oh, and when I've told you what the error message is, and you send an engineer out without telling him that, so he doesn't have the parts he needs, is ****. Looks like my O2 data is going to get hammered. And I'm going to get cold.

• 
  mags hutchinson (@hutchinson_mags) reported 16 minutes ago

  Yet again let down by @virginmedia who have decided to cut internet off the day before we move

• 
  Ian McWilliams (@macaz1977) reported 17 minutes ago

  @virginmedia your WiFi is terrible in the NE16 postcode. Can you have a look into it please?

• 
  Jon P (@jon_pearce) reported 20 minutes ago

  Need to log on to @virginmedia to cancel my contract and the website appears to not work when using their broadband 🤔. Somewhat convenient that.

• 
  otterman62 (@otterman62) reported 21 minutes ago

  @virginmedia all services out since mid morning with an estimate of 21:00 for a fix!! Awful service from virgin media

• 
  Keith A Pearson (@keithapearson) reported 26 minutes ago

  @virginmedia Still waiting on your chat agent - to say he/she is incompetent would be the mother of all understatements. And yes, I've tried calling in the past, and that experience was so frustratingly pointless that I'm never trying again.