Virgin Media outages and service status in Southend-on-Sea, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Southend-on-Sea, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Apr 16, 2:02 PM GMT+1.
- Internet (45%)
- TV (25%)
- Wi-fi (20%)
- Total Blackout (5%)
- Phone (5%)
The latest reports from users having issues in Southend-on-Sea come from postal codes SS0 , SS2 and SS99 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Wickford, Chatham, Southend-on-Sea, Basildon, Rochester, Gillingham, Sheerness, and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Wickford
|
Internet | 20 hours ago |
|
Chatham
|
Internet | 2 days ago |
|
Southend-on-Sea
|
Wi-fi | 2 days ago |
|
Basildon
|
Internet | 13 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Katie Williams (@katie_2521) reported from Wickford, England@virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help
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C Borrill-Bromige (@cboxot) reported from Rochester, England@virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles!
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Sarah Bennett (@sarahhben) reported from Gillingham, England@virginmedia Our internet is down in ME8 area (Parkwood) status check says ‘no known issues’
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Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, England@virginmedia They haven’t got through to anyone to cancel it yet?
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Lisa Philpott (@Lisa2672) reported from Rayleigh, England@virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡
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ron palmer (@moebius1967) reported from Southend-on-Sea, EnglandI'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?
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Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported from Rochester, England@virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.
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paul fouracre (@moleyfozz) reported from Rochester, England@MrG48 @virginmedia Now i cant get a wifi signal 6feet away from the hub... Argh..
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Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, EnglandAfter 20 years of being with @virginmedia and Telewest before that, I’ve finally decided to jump ship. Broadband has been horrendous for a couple of weeks and constant issues. 😔. #TimeforaChange
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roger cole (@RogerCole10135) reported from Basildon, England@virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.
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Robert Shaw (@hungoverdrawn) reported from Wainscott, England@virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.
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Tolu (@tolu_____) reported from Basildon, England@virginmedia How about just provide me a link to download the less than 10mb of pdf? Admin fee to provide a link or email a customer of over 3years? What have you offered me in return for the many times of INTERRUPTED service when I’ve had to turn to my mobile hotspot?
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paul fouracre (@moleyfozz) reported from Rochester, England@virginmedia since you upgraded me for free to intelligent wifi, ive lost all signal upstairs arghhh. How can i switch back?
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grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England@virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking
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Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, England@Mattallwright 2 years on since I have been having trouble with Virgin Media (fingers crossed) they may have now get an uninterrupted supply after charging me late payments more than double my Media prices whilst as a Vulnerable Person they were awful
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Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia I’ve spent over 2 hours on the phone and I lost count of people I’ve spoken to when I got to 12. That’s just today and this has gone on for weeks. Pretty sure you would’ve lost me as a very longstanding customer by the time 28 days is up.
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john perreira (@johnperreira) reported from Basildon, England@simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys
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Geoff Watkins (@DronePilotGeoff) reported from Gillingham, England@fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well
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Julie McCarthy (@jooz282) reported from Rochester, England@virginmedia It was a little more than short lasting pixelation! The channel kept dropping completely and during the main fight it felt like we were watching in slow motion.
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Peter Fudge 💙 (@statusquo44) reported from Canvey Island, England@leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Abby R (@abbyr6498) reported@virginmedia never been so pissed off about something so minor. But the way your customer service team are is ridiculous. Then to try and say I will arrange the charge to be waived as if that solves the issue. Nothing should be waived for starters as I didnt get what I purchased
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Ben Eaton (@BenEato46743114) reported@virginmedia Just cancelled my broadband because you want £33 for m350 but new customers get m500 for £24 how does that work been with you for nearly ten years but a new customer gets a better deal 👍.
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Phil (@philbreadin) reported@virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @sky is looking more tempting.
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Gareth Lloyd (@El_Lloydie) reportedWell, the customer service from @virginmedia these days is really quite remarkable. And that's not a compliment. Here's a thread... Informed them that I'm moving house, and they get it booked for Friday 3rd April. All good...
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🇫🇷OFFICIAL FRANCE 4K IPTV🇫🇷🇫🇷 (@ukiptv241483) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPT offers: live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 🇺🇸🇬🇧🇫🇷
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Reformed Prisoner (@formerprisoner_) reported@virginmedia Next time, do what you promise and you will. Just a shame that you’ve had 3 opportunities to do that with me as a customer and you’ve failed all three times.
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Alloqui Strix (@AlloquiStrix) reported@virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?
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Luke (@LUKEQPR94) reportedHas Virgin Media gone down?
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Lee Black (@leeb9972) reported@virginmedia Dundee DD4 area, limited broadband, any issues you are aware of, i might need an engineer :(
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Martin Lawton (@MartinLawton) reported@virginmedia without a doubt one of the worst companies to deal with, put your bills up to say services need improving and they get worse