Virgin Media outages and service status in Southend-on-Sea, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Southend-on-Sea, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jun 27, 10:03 AM GMT+1.
- Internet (65%)
- Total Blackout (13%)
- Wi-fi (13%)
- TV (6%)
- E-mail (3%)
The latest reports from users having issues in Southend-on-Sea come from postal codes SS0 and SS2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 27: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, South Benfleet, Gillingham, Canvey Island, Chatham, and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Internet | 4 hours ago |
|
Southend-on-Sea
|
Internet | 5 hours ago |
|
Southend-on-Sea
|
Wi-fi | 13 hours ago |
|
Basildon
|
2 days ago | |
|
South Benfleet
|
Wi-fi | 3 days ago |
|
Southend-on-Sea
|
Total Blackout | 4 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Sharon Cooper (@vamplady35) reported from Gillingham, England@jamesdgreen02 @virginmedia I've got the same problem. Was told by the faults team that if it wasn't fixed by 11pm last night that it should be fixed by 8pm tonight. Still not fixed at the moment
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WeHateHills (@WeHateHills) reported from South Woodham Ferrers, England@ClassicSoulDJ @virginmedia Get @BTGroup much more reliable - have read so many stories about #Virgin having problems
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Paul Ilett, Author (@Paul_Ilett) reported from Southend-on-Sea, England@fingers_terry @virginmedia I hope so. I’d hate to have to cancel my subscription.
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chris cox (@coxychris) reported from Southend-on-Sea, England@virginmedia why are no one answering your lines all I wanna do is cancel my package
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Samantha Doe (@samanthadoe1) reported from Canvey Island, England@virginmedia Yes and there are/were no known broadband issues showing in the area on the service page
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Marc Gallagher (@marcgallagher82) reported from Rochester, England@virginmedia your sales team are the biggest bunch of #fraudsters I’ve ever dealt with! Phone us to offer a better package and you have taken our package and completely messed it all up! #CustomerService at it’s worst! If this is how you treat a loyal customer of 14year, I’m off!
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Tolu (@tolu_____) reported from Basildon, England@virginmedia How about just provide me a link to download the less than 10mb of pdf? Admin fee to provide a link or email a customer of over 3years? What have you offered me in return for the many times of INTERRUPTED service when I’ve had to turn to my mobile hotspot?
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∂αиѕкι (@DanskiBoyWonder) reported from Rochester, England@virginmedia Thankyou I’ve done that hopefully they fix it 🙏🏻
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Penny Rolfe (@wonky61shaky) reported from Southend-on-Sea, England@virginmedia When are you going to refund me for many days without a wifi signal
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Just to know you still have not fixed my phone line despite a guarantee and you have just sent me a bill@for double my monthly bill.....way to go @virginmedia worst customer service ever!!
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Sue Groves MBE (@SUEG46) reported from Rochester, England@virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?
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Jamie Meecham🏳️🌈♥️ (@JamieMeecham) reported from Canvey Island, England@virginmedia Hopefully the confirmation of the rude man losing his job.
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grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England@virginmedia I have spoken to your CS team about raising a complaint and have been told that the complaints procedure is for existing customers. As I am yet to go live, I am not considered a customer and therefore have no where to go.
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Sam #GSBOUT (@_SamButler) reported from Rochester, England@virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.
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HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported from Rochester, England@suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service
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Rob Green Jnr (@rob_green86) reported from Thundersley, England@SpursKS @virginmedia What's the issue
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paul fouracre (@moleyfozz) reported from Rochester, England@MrG48 @virginmedia Yep. Turned it all off once came back ok but very hit and miss tonight. Good job not working from home at the moment.
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Samantha Doe (@samanthadoe1) reported from Canvey Island, EnglandHaving real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?
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Kelda🥤 (@keldaaa) reported from Canvey Island, England@virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Griffin (@PhilipGrif54755) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @4k_iptv_zone1 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Richard Newell (@Solid_S_Boss) reported@virginmedia sort your stuff out. I'm trying to watch the world cup and the internet keeps going down
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Paul foster (@Paulfoster_64) reported@virginmedia internet is down in the RH11 area, AGAIN! This service absolutely sucks!
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Gloucester Glass (@gloucesterglass) reported@virginmedia I appreciate you taking the time to reply but I am now looking at alternatives. My home internet drops out far too often and mobile signal in Quedgeley is no way good enough for 21st Century.
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Lynne (@lynne_thomson2) reported@PaulMcDade7 @virginmedia Seems like the whole of Clackmannanshire is down
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Waliam Doe (@aomimikuga26872) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_ultra_iptv6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Graeme Savage 🏴 (@graemehistory) reportedCan anyone at @virginmedia please let me know when the outage in south Ayr will be fixed?
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Danny Morris (@danny_9_morris) reported@virginmedia Still intermittent, the app says no issues but clearly something is wrong
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Foredeck (@Foredeck99) reported@virginmedia When I repeatedly, politely tell your tele sales team to remove my name from your calling list they fail to do so, I am sometimes getting multiple daily calls from you. Execrable customer service, 0/10.
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Ali@Makely (@MakelyStudio) reported10+ years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. Here's what I learned: Bad product flows can cost thousands, or even millions, in lost revenue. Regardless of company size. What kills conversions in big-name products does the same for startups: - Onboarding that loses people in the first 60 secs - Pricing pages that confuse instead of convert - Sign-up flows that cause decision fatigue I’ve seen that when you fix these - you get more from the traffic you already have. Now I build those same systems for funded startups - so they keep the users they've already paid to get.