Virgin Media Outage Report in Southend-on-Sea, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Southend-on-Sea come from postal codes SS0 and SS2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Southend-on-Sea, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Rochester, Chatham, South Benfleet, Basildon, Canvey Island and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Rochester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
-
liammwren
(@LiamWren) reported
from
Rochester, England
Wait all day for the 16:30 kick off. Don't watch anything and pay £70/month for this. Sat on the phone for half an hour trying to speak to someone. Shocking. If you can't deliver what you promise then cancel my subscription. 👊 @Virgin @virginmedia
-
Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia are you going to follow sky and cancel our sky sports subscription
-
Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨
-
J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.
-
Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀
-
Dazzle
(@darrenh67) reported
from
Rochester, England
@virginmedia What a load of bollox phone sends to same place it’s all shit
-
Alan Churms
(@achurms81) reported
from
Basildon, England
@virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls
-
Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it
-
Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia There are no faults in my area. The issue is likely to be with the router as the 2.4ghz works consistently on other devices.
-
Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨
-
Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia It’s been awful. The connection is sporadic at best.
-
J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.
-
BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.
-
Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀
-
CatherineRosex
(@CathRoseBiebTWx) reported
from
Rochester, England
@virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!
-
frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia why is so hard to get in contact with you, it’s like you don’t want to help.
-
frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia Our virgin remote has stopped working, tried re pairing and new batteries but won’t turn volume up or down or tv on/off
-
Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Hope @virginmedia fix it before 9 because @LoveIsland Final is on at 9 😖😖😖😖😖
-
Sharon
(@sharonblaxland) reported
from
Southend-on-Sea, England
@virginmedia majority of my channels stopped working, picture and sound very distorted about an hour ago, tried rebooting etc still not working. Tried ringing but your too busy and call cuts off 😡
-
paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ashie💗🇵🇸
(@XspursX) reported
@virginmedia isn't about time you sorted my broadband, every week there is an issue!! I can't do my work, I can't watch TV, I can't surf the net so what exactly am I paying for!!!!
-
Stephen Kilbride 💗💜💙
(@stephenjoys) reported
@virginmedia Hi. They didn't. We were given a date it would be fixed by and told we'd get a compensation email to register, but never got that either. The first technician fitted an attenuator to our router but other than that our setup has been unchanged and worked fine for years, until now
-
Rahim Safeer
(@rsafeer) reported
@virginmedia Broadband and tv is down in NP10 9ES area for nearly 12 hours. Any update on when it will be back?
-
Giovanni
(@GiovanniSW6) reported
@virginmedia SW17 loads of providers in our area we don’t need to keep this crap service from VM. BT/EE/NOW/PLUSNET/SKY/TALK/VODAFONE plus more in #SW17 #virginmedia
-
Graham Long
(@Grahamthecabbie) reported
@virginmedia Get an error message saying you can’t run a check at the moment. This really is very poor! 😡
-
Susie Al-Qassab
(@tweetingquiche) reported
@virginmedia We still have no broadband - since Tuesday - the status tracker says all ok - but the automated phone message confirms it’s an outage in the area. Can you tell me when you expect it to be fixed please because this information is not being provided on the service tracker? SW17 7
-
Giovanni
(@GiovanniSW6) reported
@virginmedia I called problem in SW17 area VM working to fix it called 10 minutes later and now no problem WTF is going on ? This is not good enough people have to work I need a update NOW as I have to reschedule my whole day already thanks to VM
-
Richard 🏴
(@CoeliacRichard) reported
@Virgin @VirginMedia_TV @virginmedia can you please introduce a pensioners affordable package? Something like fixed £60 per month for over 70s. Tv, broadband and phone can be all pensioners have to access the outside world and they are being priced out of it, please help them 🙏
-
Andrew Jones
(@Andrew_s_jones4) reported
@virginmedia Sounds like a ‘yes’. @SkyHelpTeam is your broadband more reliable than @virginmedia (which is STILL down)? Looks like I’m switching…
-
early_speciall
(@early_speciall) reported
5. What I would suggest to @virginmedia customers: Once your contract is finished, just end it. There is no point to be with them, since they don't respect your money. But if no other choice: end it. Ask for a service as new customer.