Virgin Media outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Chatham, Basildon, Southend-on-Sea, Gillingham, Rochford, South Benfleet, Canvey Island, and Rochester.

City	Problem Type	Report Time
Chatham	Internet	33 minutes ago
Basildon	TV	23 hours ago
Southend-on-Sea	Internet	1 day ago
Southend-on-Sea	Total Blackout	3 days ago
Gillingham	Internet	3 days ago
Basildon	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Robert Bailey (@Bunglebob66) reported 5 minutes ago from Rochester, England

  @virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!

• 
  TDF TT (@TDF_TT) reported 5 minutes ago from Gillingham, England

  @virginmedia TV outage ME4?

• 
  Lisa Philpott (@Lisa2672) reported 6 minutes ago from Rayleigh, England

  @virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡

• 
  roger cole (@RogerCole10135) reported 10 minutes ago from Basildon, England

  @virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.

• 
  James Young (@jamesrfyoung) reported 10 minutes ago from Wickford, England

  @virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice

• 
  Katie Purkiss (@KatiePurkiss) reported 16 minutes ago from Southend-on-Sea, England

  @virginmedia They haven’t got through to anyone to cancel it yet?

• 
  ⚒Adrian Smith⚒ (@adiesmith64) reported 17 minutes ago from Southend-on-Sea, England

  @KAYI50747133 @virginmedia Yep how you have explained it is exactly the same for me, have tried my 2nd box upstairs but the same problem!

• 
  Mark Gould (@yiddo71) reported 18 minutes ago from Rochester, England

  @virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times

• 
  paul fouracre (@moleyfozz) reported 21 minutes ago from Rochester, England

  @virginmedia since you upgraded me for free to intelligent wifi, ive lost all signal upstairs arghhh. How can i switch back?

• 
  Penny Rolfe (@wonky61shaky) reported 28 minutes ago from Southend-on-Sea, England

  @virginmedia When are you going to refund me for many days without a wifi signal

• 
  ron palmer (@moebius1967) reported 33 minutes ago from Southend-on-Sea, England

  @bushontheradio Trying to get through to Virgin media to cancel the contract. Bloody chatbot isn't worth a ****

• 
  Thomas Hapgood (@Tiger118118) reported 34 minutes ago from Basildon, England

  **** you @virginmedia I want my money back please 😡😡😡😡😡😡😡😡😡😡

• 
  Onearmedjohn (@onearmedjohn) reported 44 minutes ago from Gillingham, England

  @virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?

• 
  Keeley O'Flaherty (@KeeleyOF101) reported 45 minutes ago from Thundersley, England

  @virginmedia you came to my mums house to fix cable. You’ve left having disconnected her phone line and sent it to a neighbour house who is now being rude. Been on hold hour on phone. Both in poor health phone Essential

• 
  Colin Nickless (@NicklessColin) reported 45 minutes ago from Southend-on-Sea, England

  @virginmedia broadband down again in Southend. Had to pay for a BT WiFi day pass so my wife can continue working from home.

• 
  Em💛 (@emilymorgan_x) reported 45 minutes ago from Basildon, England

  Can someone pls explain to me why @virginmedia wifi is so shockingly ****

• 
  grizzly_gooner (@GoonerGrizzly) reported 53 minutes ago from Thundersley, England

  @virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking

• 
  Samantha Doe (@samanthadoe1) reported 56 minutes ago from Canvey Island, England

  @virginmedia Yes and there are/were no known broadband issues showing in the area on the service page

• 
  Russell Norris (@rrrussboy) reported 57 minutes ago from Southend-on-Sea, England

  @virginmedia Actually that’s wrong, I received an email to advise that the complaint had been resolved and had to respond saying it hasn’t. What hope is there when you can’t even get a complaint right?

• 
  john perreira (@johnperreira) reported 58 minutes ago from Basildon, England

  @simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Addy (@iadnan9) reported 6 minutes ago

  @virginmedia @ipa1869 Virgin Media fined £28m over 'deliberately dropping calls' and putting people on hold 'for no reason' Customers trying to cancel or switch were routinely put through the wringer by Virgin's customer service agents, an investigation by the regulator has found.

• 
  Kathy Miller (@KathyMi25429227) reported 14 minutes ago

  @virginmedia @Ofcom Will anyone ever do anything about Virgin's appalling customer service? Asking...just asking 27 minutes on hold n counting. Not ok

• 
  Lyn Prodger (she/her) (@Prodgey) reported 14 minutes ago

  @virginmedia once again I have sent a DM as requested about my complaint with no response. Is this part of the ignoring customer correspondence scandal?

• 
  Benjamin Hall (@Madisonville972) reported 17 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_Iptv13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Xmarksthespot (@hopskipjumpy) reported 19 minutes ago

  @MatthewStadlen @virginmedia Virgin Media are the single most useless, duplicitous, awful company on the planet. I wouldn't piss on them if they were on fire.

• 
  Andy (@GetItQuietly) reported 21 minutes ago

  After anointing Virgin Media as the king of bad suppliers, Switch2 are giving it a good go.

• 
  magdi abdelhadi (@maegdi) reported 21 minutes ago

  "Virgin Media has been fined £28 million by the regulator for repeatedly preventing customers from cancelling contracts. We hear from someone who experienced that. Plus legal expert from consumer group Which?" BBC prog. Avoid @virginmedia customer disservice based in India

• 
  Shiv is a velociraptor🥢🪷🐿️ ㉧㉣㉣🪭 (@Shiv_who_burns) reported 25 minutes ago

  @ToddCoxeter @virginmedia Prime signed me up to some channel and I never asked for it

• 
  Mark Rock (@markdrock) reported 27 minutes ago

  @virginmedia to sign in to my virgin media everymonth i have to go through that account link utter shite it tells me i need to log into my old email address @blueyonder yet when i try to log into emails it takes me back to the log in I CANT GET INTO ANYTHING. ******* **** COMPANY

• 
  Pete White (@1Petewhite) reported 29 minutes ago

  @virginmedia Join Virgin Media? VM prosecuted for being cheating bastards. I was a VM customer for years .. took me ages to get out of contract. 500mbps for £14.00 and you hģdont need a home phone. Virgin Media has been fined £28m for repeatedly preventing customers opting out