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Virgin Media outages and service status in Southend-on-Sea, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Southend-on-Sea, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 5, 11:13 AM GMT+1.
  • 66% Internet (66%)
  • 14% Wi-fi (14%)
  • 14% TV (14%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Southend-on-Sea come from postal codes SS0 and SS2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Southend-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Rochford, South Benfleet, Gillingham, Canvey Island, Chatham, and Rochester.

CityProblem TypeReport Time
Basildon TV 3 hours ago
Basildon Internet 2 days ago
Basildon TV 3 days ago
Southend-on-Sea Internet 4 days ago
Southend-on-Sea Internet 4 days ago
Rochford Internet 7 days ago

Nearby cities with recent reports

Basildon

3 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • JamieMeecham
    Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported from Canvey Island, England

    @virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia No as normal Virgin customer service go quiet until I am forced to ring them again and as for the bill no additional charges you just seem to have doubled the bill

  • wonky1961
    Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, England

    @Mattallwright 2 years on since I have been having trouble with Virgin Media (fingers crossed) they may have now get an uninterrupted supply after charging me late payments more than double my Media prices whilst as a Vulnerable Person they were awful

  • WeHateHills
    WeHateHills (@WeHateHills) reported from South Woodham Ferrers, England

    @ClassicSoulDJ @virginmedia Get @BTGroup much more reliable - have read so many stories about #Virgin having problems

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    Why is it every companies customer service line is so crap and does not want to help in any way shape or form #curryspcworld #virginmedia @BBCWatchdog

  • marcgallagher82
    Marc Gallagher (@marcgallagher82) reported from Rochester, England

    @virginmedia your sales team are the biggest bunch of #fraudsters I’ve ever dealt with! Phone us to offer a better package and you have taken our package and completely messed it all up! #CustomerService at it’s worst! If this is how you treat a loyal customer of 14year, I’m off!

  • JamieMeecham
    Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported from Canvey Island, England

    @virginmedia Hopefully the confirmation of the rude man losing his job.

  • onearmedjohn
    Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia No, I want the postal address for service of a county court summons.

  • Bunglebob66
    Robert Bailey (@Bunglebob66) reported from Rochester, England

    @virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!

  • DanskiBoyWonder
    ∂αиѕкι (@DanskiBoyWonder) reported from Rochester, England

    @virginmedia Thankyou I’ve done that hopefully they fix it 🙏🏻

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!

  • Matty411
    Matt Frow (@Matty411) reported from Corringham, England

    @virginmedia I hope you can help me. When I try to watch TV on virgin tv go,but it come up something went wrong error comes up (even if I use another account). I hope you can help me.

  • statusquo44
    Peter Fudge 💙 (@statusquo44) reported from Canvey Island, England

    @leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍

  • onearmedjohn
    Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia I’ve had two lengthy phone calls with your ‘technical support’ people; it briefly got quicker then stopped working completely. On their instructions I’ve changed some settings on my router which apparently may take 48 hours to fully take effect…

  • jamesrfyoung
    James Young (@jamesrfyoung) reported from Wickford, England

    @virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice

  • sarahhben
    Sarah Bennett (@sarahhben) reported from Gillingham, England

    @virginmedia Our internet is down in ME8 area (Parkwood) status check says ‘no known issues’

  • wonky61shaky
    Penny Rolfe (@wonky61shaky) reported from Southend-on-Sea, England

    @virginmedia When are you going to refund me for many days without a wifi signal

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff

  • onearmedjohn
    Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • irishbazdev
    Barry Devlin (@irishbazdev) reported

    @virginmedia Two months + before I get contacted by 02/Virgin Media regarding my ongoing complaint and all you can offer me for broken promises is £20. No phone calls before today and you are a communication company. Not good enough!

  • BadDice_Podcast
    Ben Curry (@BadDice_Podcast) reported

    @virginmedia I’m trying to get a quote for a broadband renewal and finding it difficult. Can you help.

  • demented_tj
    Jan T. (@demented_tj) reported

    @virginmedia @icanlevitateoff your page said ' there's an issue, you can can schedule an appointment in 24 hrs' next morning, issue gone, no problem right?? Happens far too often, but thankfully they're installing fiber on my street.

  • Prodgey
    Lyn Prodger (she/her) (@Prodgey) reported

    @virginmedia Yes numerous times, phone calls, engineer visit - all keep changing resolution day and time and now 9 days without broadband.

  • mrsluc
    Sandra Robinson (@mrsluc) reported

    @YeshuaFoxtrot @virginmedia I read on here everyday about issues, I have to be honest they are the best I've had. Three years and never an issue, well apart from the persistant cold calls. I sympathise with people who do, I was with Sky and had to reset my modem 3 times a day.

  • paul_k_toner
    Paul Toner (@paul_k_toner) reported

    @virginmedia what’s the issue in G72 area? Was supposed to be fixed overnight and now set to be out all day?

  • Bhavinmaru2020
    Bhavin (@Bhavinmaru2020) reported

    @virginmedia Hi if there is fault in the area shouldn’t the engineers working on it now to fix it!

  • mikael_gatfi
    Alexander Stone (@mikael_gatfi) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_IPTV_PRO6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies.

  • Stephencheatley
    Stephen Cheatley Photo 📸 (@Stephencheatley) reported

    @AnglezarkeNet @DHLGlobal A post here is worth a try. I managed to get Virgin Media of their arses and fix the problem I had. It was useless trying to call them.

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    Three men have been killed in three separate crashes on Ireland’s roads over the past 24 hours. Gardaí and emergency services attended the scene of a fatal two-car crash at Ballymagan in Co Donegal last night after 9pm, where a man in his 20s died. Three others were taken to hospital for treatment of non-life-threatening injuries. An hour earlier in Cork, Gardaí attended a fatal crash involving a jeep and a motorcycle on the N20 at Ballyhea, where a motorcyclist died at the scene. A man in his 80s was also taken to Cork University Hospital for treatment. 📺 More on Virgin Media PLAY