Virgin Media outages and service status in Basildon, England
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- Virgin Media generated 1 outage signal in the last 24 hours around Basildon, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 28, 7:42 AM GMT+1.
- Internet (55%)
- TV (24%)
- Wi-fi (9%)
- E-mail (6%)
- Total Blackout (6%)
The latest reports from users having issues in Basildon come from postal codes SS14 , SS16 and SS13 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Wickford, Basildon, Brentwood, Romford, Grays, Dartford, Chelmsford, Rochford, South Benfleet, Billericay, Canvey Island, and Ingatestone.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 22 hours ago |
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Wi-fi | 1 day ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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Wi-fi | 4 days ago |
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Internet | 4 days ago |
Nearby cities with recent reports
5 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Simon Norris (@sinozza) reported from Southend-on-Sea, England@ThatNickElse @virginmedia Did you get through in the end Nick...I'm having similar problems to you.
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Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, EnglandAfter 20 years of being with @virginmedia and Telewest before that, Iโve finally decided to jump ship. Broadband has been horrendous for a couple of weeks and constant issues. ๐. #TimeforaChange
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Phil (@feyipuk) reported from Crayford, England@virginmedia That's my issue; in terms of service, it is resolved. Thr cable was previously buried (all be it not that deep), & I would have liked it to be again. My suggestion was leave slack so I could bury it. That message wasn't passed on to the 3rd party engineer. What would you advise?
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โ๏ธ๐ป๐๐๐ ๐๐๐ฝ๐๐ฃ๐๐๐๐โ๏ธ (@NoddyMaccy) reported from Romford, EnglandCurrently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!
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Paul Wingfield BSc CEng MIET (@pwingers) reported from Sutton at Hone, England@virginmedia I tried again today. After faffing with phone, then faulty website, and back to phone, I eventually found a very helpful assistant who managed to convince me to stay; happily. It was close though, as much room for improvement. Please sort out your customer services & website.
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Robert Smith (@RobertSSmith66) reported from Sutton at Hone, EnglandQ. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !
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Joseph Sweeney (@JosephS65112253) reported from Sutton at Hone, England@virginmedia Iโm going into my 5 week of problems with this crap company they say they will investigate but nothing, no compensation nothing.
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DragonFish ๐ฌ๐ง๐ช๐บ๐ฎ๐น (@discobabe76) reported from Sutton at Hone, England@virginmedia I've got no internet and calling 150... Says offices are closed?! Can't access live chat! Won't let me log in! What awful customer service is this?! How do I get through to someone??
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Nancy S (@mizznansea) reported from Aveley, England@virginmedia I've been having problems with my phoneline and it is currently dead. An engineer came on Friday but its still not working. Charges have also been appearing on my phone bill for calls I have not made. This has happened twice since November.
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Richard Noble (@Richard09499442) reported from South Ockendon, England@virginmedia im trying to sign in to my virgin account says i need to verify username in email i click verify & it says I've already verified username and so the circle of misery begins again, please help & dont say phone virgin as i cant get through or cant understand Filipino!
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Katie Purkiss (@KatiePurkiss) reported from Southend-on-Sea, EnglandVirgin Media broadband down AGAIN. Service Status website & app donโt work as no internet connection ๐คจ @virginmedia
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Carol Dover (@CarolB29041964) reported from Stifford, EnglandJust how **** are Virgin Media...my email was down for two evenings and probably the days as well earlier in the week, and now it's down again. Virgin Media i need to access my emails....this level of service is unacceptable. I'm paying for this crap service! @virginmedia
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MrChips (@MrChips2000) reported from Grays, England@virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.
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Mark Connolly (@macon1375) reported from Crayford, England@virginmedia Of course. Iโve done everything required of me: I was told itโs caused by my home move and the disconnection due on 12th. Things seem to have been prematurely actioned affecting my signal
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Alan Ferrari (@ferrari1fer86) reported from Romford, England@virginmedia is there an explanation of the intermittent evening issues affecting RM11 1DN for the last few weeks?
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Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia I raised the complaint on 14/7 and Iโve heard nothing
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Justin ๐บ๐ฆ (@J4Y_DEE) reported from Gravesend, England@virginmedia @VMHelpDesk Broadband down in my area, this is frustrating. Reckon itโll be fixed by 9. No tv & Broadband during the school holidays
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Janet E Baldwin ๐ธ (@JanetEBaldwin) reported from Sutton at Hone, England@_andy_pandy_ @virginmedia Outrageous ๐ฑ Iโd cancel my subscription.
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chris cox (@coxychris) reported from Southend-on-Sea, England@virginmedia why are no one answering your lines all I wanna do is cancel my package
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โ๏ธ๐ป๐๐๐ ๐๐๐ฝ๐๐ฃ๐๐๐๐โ๏ธ (@NoddyMaccy) reported from Romford, England@virginmedia My phone is now over two weeks late, which isnโt an issue, I understand waiting for one to become available to send but to suggest I send this phone back and go without a phone until one eventually gets sent to me is just ridiculous. Iโm not gonna pay my bills with no phoneโฆ
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jags Arthurson (@JagsArthurson) reportedWARNING I've had the dreadful new @virginmedia 360 box imposed on me (Virgin updated box without my consent and wiped all my recordings) With the old (36) box, to go to an alphabetical list of recordings was ONE button press With the 360 box it's FOURTEEN!!! Truly awful
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MugsyLeeds (@mugsyleeds) reported@virginmedia hi. Can you advise why my internet is so poor at 5 York House Leeds LS28 5DE?
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MrsH ๐ฆ (@Hughesy_B) reported@IanWaghorn @virginmedia That's awful mate ๐
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Adam Spooner (@aspoone2) reported@virginmedia I DM'd you as requested and nothing So now logged an complaint reference: C-2307266875 And yes I will go to the ombudsman Useless service, useless customer support, useless app
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James (@Surreycricfan) reported@virginmedia hi, how can I get my login for HBO max? I have TNT sports. Thanks
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Sophie (@sophm108) reported@virginmedia - recordings on my TV hasnt worked for 2 days now. Ive tried restarting , checking connection etc but still having issues. Once again paying for a service that im not receiving
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Andrea โข ๐ณ๏ธโ๐ (@I_am_Leighton_) reportedApparently to change to a new contract within @virginmedia they have to leave me with no tv etc for 4 days even though Iโm already with them. Iโve never heard anything more ridiculous. Think Iโll be just be cancelling. Keep your renewal offer lol joke of a company
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rob smith (@robsmit54519473) reported@scripture36 @virginmedia Perhaps try being actually disabled. Instead of a bit slow
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Mo Woke Rejoiner (@MagicalMo) reported@virginmedia I have done. Looking forward to a resolution.
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Jon | The Cogges Gardener (@coggesgardener) reportedHi @virginmedia How do I stop receiving calls from your marketing department? I must be getting at least one weekly, tell them to stop & block the number, yet they keep coming. Can you help please? ๐