Virgin Media outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

Virgin Media signals over the past 24 hours, with local activity from Basildon, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Basildon, England

The most recent Virgin Media outage reports came from the following cities: Gravesend, Romford, Dartford, Chelmsford, Basildon, Southend-on-Sea, Wickford, and Grays.

City	Problem Type	Report Time
Gravesend	Internet	5 days ago
Gravesend	Internet	6 days ago
Romford	Wi-fi	7 days ago
Romford	Internet	8 days ago
Dartford	E-mail	9 days ago
Chelmsford	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Paul Wingfield BSc CEng MIET (@pwingers) reported 2 seconds ago from Sutton at Hone, England

  @virginmedia I tried again today. After faffing with phone, then faulty website, and back to phone, I eventually found a very helpful assistant who managed to convince me to stay; happily. It was close though, as much room for improvement. Please sort out your customer services & website.

• 
  Sharon Hills 💗 (@Gertie58) reported 2 minutes ago from Dartford, England

  @virginmedia We have broadband but no WiFi. Rang customer services on Thursday lunchtime to be told that although nothing shows up in the service checker it' known fault and should be back today, now it's almost two days without WiFi, just want update from someone who knows what's happening

• 
  Katie Williams (@katie_2521) reported 13 minutes ago from Wickford, England

  @virginmedia I had already look at this page previously. And when we have issues there is no indication on what it could be, I. E the *********** light is in as if its connected

• 
  Going for Gold (@Gold_Accounting) reported 16 minutes ago from South Ockendon, England

  @itvnews please help. @virginmedia refusing to prioritise an 87 year old with a heart condition who needs a 24/7 phone line for her Emergency button a priority. Refusing to send an Engineer for ANOTHER 6 days.

• 
  grizzly_gooner (@GoonerGrizzly) reported 17 minutes ago from Thundersley, England

  @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

• 
  Nick Miller 🇺🇦 (@NickMillerUK) reported 20 minutes ago from South Ockendon, England

  @virginmedia It’s everything downstream of the LAN ports, so wifi on the box is on and working but all his wired network is offline. I have asked him to check all the cabling to make sure it’s all connected.

• 
  Joseph Sweeney (@JosephS65112253) reported 27 minutes ago from Sutton at Hone, England

  @virginmedia I’m going into my 5 week of problems with this crap company they say they will investigate but nothing, no compensation nothing.

• 
  LES ⚒ (@PL13Les) reported 27 minutes ago from Sutton at Hone, England

  What is going on with the horrific intermittent WIFI connection in SM5 for the past week. Website says there is a problem BUT have to wait til Friday for an engineer. Abysmal performance @virginmedia

• 
  Janet E Baldwin 🌸 (@JanetEBaldwin) reported 34 minutes ago from Sutton at Hone, England

  @_andy_pandy_ @virginmedia Outrageous 😱 I’d cancel my subscription.

• 
  Justin 🇺🇦 (@J4Y_DEE) reported 38 minutes ago from Gravesend, England

  @virginmedia @VMHelpDesk Broadband down in my area, this is frustrating. Reckon it’ll be fixed by 9. No tv & Broadband during the school holidays

• 
  Katie Williams (@katie_2521) reported 40 minutes ago from Wickford, England

  @virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help

• 
  Gerry (@guinnessaddick) reported 40 minutes ago from Dartford, England

  @thorogodies @Missbwattie @virginmedia We don’t have many problems with ours, surprised you do, as you’re only round the corner, must be a box problem.

• 
  Richard Noble (@Richard09499442) reported 43 minutes ago from South Ockendon, England

  @virginmedia im trying to sign in to my virgin account says i need to verify username in email i click verify & it says I've already verified username and so the circle of misery begins again, please help & dont say phone virgin as i cant get through or cant understand Filipino!

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 44 minutes ago from Wainscott, England

  @virginmedia Terrible service from you these last two weeks! I have spent more than 4hrs on the phone to Asian based O2, and Virgin call centres who never help or process things. Also Capita in South Africa… Why do you use foreign call centres if they cannot do the job!!

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 48 minutes ago from Sutton at Hone, England

  @virginmedia Obviously i don't have proof because your site doesn't say send recorded so why would i, my number was ported in July and I wrote same time, I have no reason to not send letter and you can see from any data usage that I stopped using your service

• 
  Simon Norris (@sinozza) reported 48 minutes ago from Southend-on-Sea, England

  @ThatNickElse @virginmedia Did you get through in the end Nick...I'm having similar problems to you.

• 
  chris cox (@coxychris) reported 48 minutes ago from Southend-on-Sea, England

  @virginmedia why are no one answering your lines all I wanna do is cancel my package

• 
  Lisa Philpott (@Lisa2672) reported 50 minutes ago from Rayleigh, England

  @virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡

• 
  Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported 52 minutes ago from Romford, England

  @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 60 minutes ago from Romford, England

  On phone to @virginmedia for 55 mins to cancel, speak to 4 different people about a mis-sold service and then when I ask them to produce my contract they hang up. Not happy.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Simon Forsyth 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@superbairn) reported 4 minutes ago

  @virginmedia are you trying to call ref my complaint. I believe I am trying to be scammed by people claiming to be from Virgin.

• 
  ⚫️ Ali 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@alibali50) reported 7 minutes ago

  @virginmedia Not my issue. Read post above.

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Simon Forsyth 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@superbairn) reported 13 minutes ago

  @virginmedia. I have a problem with a bill. Sent you a DM if you could have a look at look please.

• 
  ☣ ѕєℓιиα куℓє ☣ (@J3_D1) reported 15 minutes ago

  Would you rather eat a bag of broken glass or deal with @virginmedia I can’t decide…

• 
  Chris Wiper (@chris_wiper) reported 22 minutes ago

  @virginmedia @Bigdeano88 Hi @virginmedia I am experiencing the same issue?

• 
  Craig (@wolve585) reported 22 minutes ago

  What a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!

• 
  meg (@MeganJuliaaa_) reported 22 minutes ago

  “we are working hard to restore services as soon as possible” can’t wait to have no tv or internet for the whole weekend thanks virgin media for yet more shocking service

• 
  Virgin Media News (@VirginMediaNews) reported 25 minutes ago

  A man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews

• 
  Connor gower (@Connorgower3) reported 28 minutes ago

  I have had issues with my broadband for the last 48 hours so far where it keeps being intermittent it's not the first time it's happened and pushing me closer to leaving @virginmedia

• 
  For Hod,for Harry,for England & St george (@CoulsdonTHFC) reported 29 minutes ago

  @virginmedia over a month with broadband issues, still not rectified after being told intermittent service, engineer visit & new router. Now intermittent service AGAIN .Quick enough to raise prices but not fix problems. Still no compensation either. NOT HAPPY 😡

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