Virgin Media outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Dartford, Grays, Basildon, Romford, Chelmsford, Rochford, South Benfleet, Billericay, Canvey Island, Ingatestone, and Brentwood.

City	Problem Type	Report Time
Southend-on-Sea	Internet	10 hours ago
Dartford	TV	1 day ago
Grays	Internet	1 day ago
Southend-on-Sea	Internet	1 day ago
Basildon	TV	3 days ago
Basildon	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Going for Gold (@Gold_Accounting) reported 1 minute ago from South Ockendon, England

  SHAME ON YOU @virginmedia refusing to send an engineer to repair my 87 year old mum with a heart condition who needs a 24/7 line for her emergency button. Making her wait ANOTHER 6 days

• 
  Nick Miller 🇺🇦 (@NickMillerUK) reported 5 minutes ago from South Ockendon, England

  @virginmedia somehow you have reset my Dad’s Virgin media box, LAN seems to be off and the wifi on it is back on. This is rubbish because we have network setup there with much better hardware than your box. Now none of it works and I am hundreds of miles from his house. Why?

• 
  Kim Edwards (@KimEdwards48) reported 6 minutes ago from Stifford, England

  @AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long

• 
  Penny Rolfe nee Acres (@wonky1961) reported 16 minutes ago from Southend-on-Sea, England

  @Mattallwright 2 years on since I have been having trouble with Virgin Media (fingers crossed) they may have now get an uninterrupted supply after charging me late payments more than double my Media prices whilst as a Vulnerable Person they were awful

• 
  Katie Purkiss (@KatiePurkiss) reported 17 minutes ago from Southend-on-Sea, England

  Virgin Media broadband down AGAIN. Service Status website & app don’t work as no internet connection 🤨 @virginmedia

• 
  Simon Norris (@sinozza) reported 18 minutes ago from Southend-on-Sea, England

  @ThatNickElse @virginmedia Did you get through in the end Nick...I'm having similar problems to you.

• 
  Pippa Crowther (@getpipfit) reported 25 minutes ago from Sutton at Hone, England

  @virginmedia Thankyou. The site still won't let me check status.. reported this.. says your site down. I've now spoken to someone as I need Internet for work. Someone coming out on Saturday!

• 
  Jay Bourley (@drummerJ83) reported 28 minutes ago from Sutton at Hone, England

  @virginmedia Hi, the VMGo app is telling me I need to upgrade to watch live tv but I’ve got the right package to have access and have until today watched live via the app. Is there an issue? Tried restarting it etc.

• 
  Katie Williams (@katie_2521) reported 36 minutes ago from Wickford, England

  @virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 39 minutes ago from Sutton at Hone, England

  @virginmedia No issues... I need to speak to someone I've tried everything... Reboot, reset and nothing is working

• 
  Sharon Hills 💗 (@Gertie58) reported 40 minutes ago from Dartford, England

  @virginmedia We have broadband but no WiFi. Rang customer services on Thursday lunchtime to be told that although nothing shows up in the service checker it' known fault and should be back today, now it's almost two days without WiFi, just want update from someone who knows what's happening

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 44 minutes ago from Romford, England

  @virginmedia The issue has now been resolved just after my tweet, I was just very angry at the time. Thank you though for responding.

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 45 minutes ago from Romford, England

  On phone to @virginmedia for 55 mins to cancel, speak to 4 different people about a mis-sold service and then when I ask them to produce my contract they hang up. Not happy.

• 
  Paul Wingfield BSc CEng MIET (@pwingers) reported 47 minutes ago from Sutton at Hone, England

  @virginmedia I tried again today. After faffing with phone, then faulty website, and back to phone, I eventually found a very helpful assistant who managed to convince me to stay; happily. It was close though, as much room for improvement. Please sort out your customer services & website.

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 48 minutes ago from Sutton at Hone, England

  @virginmedia I performed the reset, it still does not recognise the code. Very disappointed. On Wednesday I wasted 3 hours on the phone talking to 13 of your people one of whom brazenly told me to fix all issues I must buy an upgrade. I am sorry to say the whole experience is abysmal 💔

• 
  jordan lockey (@LockeyJordan) reported 50 minutes ago from Sutton at Hone, England

  @virginmedia I am not paying the bill until you fix your ****** internet plus your trying to scam us by raising our bill to £225 even though it's supposed to be £130 and we have never missed a payment

• 
  Sharon Hills 💗 (@Gertie58) reported 51 minutes ago from Dartford, England

  @virginmedia All of our WiFi appliances stopped working at the exact same time. The WiFi keeps trying to connect but just whirls and whirls. No issues with our appliances

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 55 minutes ago from Sutton at Hone, England

  Listening to the broadband presentation on @itvMLshow with some irony. I pay @virginmedia £79/month for broadband/phone & TV. BB/TV failed in November, after many calls they say it will be fixed in March 2023 😬 Compensation is only calculated when service is restored 😪 Fair?

• 
  Russell Norris (@rrrussboy) reported 55 minutes ago from Southend-on-Sea, England

  @virginmedia Actually that’s wrong, I received an email to advise that the complaint had been resolved and had to respond saying it hasn’t. What hope is there when you can’t even get a complaint right?

• 
  Robert Smith (@RobertSSmith66) reported 59 minutes ago from Sutton at Hone, England

  Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Top Cat (@SpinCat1) reported 8 minutes ago

  @virginmedia I understand that by 5pm today, your customer’s issues and concerns had still not been addressed properly. I’m told that your original resolution was to knock 54p per month off the payments. No emails after that point have been properly answered.

• 
  Elodie Genest (@ElodieGenest) reported 8 minutes ago

  @O2 I am currently in the USA and received a message about roaming charges ending on the 20th. I am a Virgin Media Volt customer and should have O2 Travel Inclusive Zone. Can you please confirm my account is set up correctly so I don't get charged tomorrow?"

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 8 minutes ago

  @sephiroth17181 @virginmedia That’s the problem I have. WAN port on the Asus router I have is only 1GbE but the LAN ports are 2.5GbE (& can’t switch WAN port to one of the LAN ports for some reason).

• 
  James Ferris (@jamesf61) reported 11 minutes ago

  @virginmedia Could you get any worse? 3 weeks of no reliable broadband. Customer service suggesting i cancel because they don't know when it will be fixed. Pathetic.

• 
  simply lee (@thefelourfog) reported 12 minutes ago

  @Simon_Whale @virginmedia Virgin was fine for me for the first few years then last 6 months of contract was nothing but issues ,was glad to be rid of them

• 
  Anon frog poster (@WebBuildingFrog) reported 16 minutes ago

  @Simon_Coates @Simon_Whale @virginmedia I have the same. Only issue I've had with it is the cable was short by 1m so I had to order a longer one (third party much cheaper) Installed it all myself, whole village is impressed.

• 
  Elon Gandi Mushk (@Forza_Pakistan) reported 18 minutes ago

  @Simon_Whale @virginmedia I don't like how they think they can push retarded indians onto residential customers these ******* Indians don't know the elbow from their ******* then they expected to resolve our issues when they don't even speak the language clearly @virginmedia is a laughing stock

• 
  GeekyHairyBestia (@GeekyHairy) reported 19 minutes ago

  @Simon_Whale @virginmedia Your lucky you got dial up speeds bro. I’m lucky if I get 3-6mb on the GB package and that’s when I have a connection. But yeah customer service has got worse and worse. To point you can not contract or make a claim. Good luck dealing with them,m. Lost my job because of them 🤬

• 
  brooklynn dakota phillips (@LeisaPh20037124) reported 25 minutes ago

  @virginmedia yet again broadband down again this is getting ridiculous i pay enough each month and now its getting a joke how many times a week broadband down

• 
  julie fountain (@juliefount) reported 26 minutes ago

  @virginmedia what a shambles they have assured me for 5 times in the last 3 months IT would be in contact, still can not access my account customer lost