Virgin Media outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent Virgin Media outage reports came from the following cities: Romford, Basildon, Southend-on-Sea, Billericay, Canvey Island, Chelmsford, Ingatestone, Brentwood, Gravesend, Grays, and Dartford.

City	Problem Type	Report Time
Romford	Internet	12 hours ago
Basildon	Wi-fi	20 hours ago
Southend-on-Sea	Internet	2 days ago
Basildon	Internet	2 days ago
Billericay	E-mail	2 days ago
Southend-on-Sea	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 3 minutes ago from Sutton at Hone, England

  @virginmedia 11/ I've never been 6 days without internet and help was much more available in the past with virgin. Now, customers are being left high and dry.

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 5 minutes ago from Sutton at Hone, England

  @PaulWelsh_UK @virginmedia There is no service. 26 November reported - 6th March earliest date for works. I was past to no less than 6 different teams before finally getting somewhere and then being cut off. Anyway welcome home my friend - hope you have more luck than me!

• 
  Lisa Philpott (@Lisa2672) reported 9 minutes ago from Rayleigh, England

  @Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.

• 
  Richard Noble (@Richard09499442) reported 13 minutes ago from South Ockendon, England

  @virginmedia my wifi is terrible, how do i go about getting some boosters so that my signal is as strong as you promise? I can't access the app (thats another unresolved problem!) Also how do i go about receiving the £100 credit that you also promise? Thank you.

• 
  Kim Edwards (@KimEdwards48) reported 16 minutes ago from Stifford, England

  @AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long

• 
  Ben Rogers (@eviemae239) reported 16 minutes ago from Sutton at Hone, England

  @virginmedia wi-fi down yet again for about the 5th time this week. Constantly going down over last few weeks as well, absolute shambles.

• 
  Mark Connolly (@macon1375) reported 22 minutes ago from Crayford, England

  @virginmedia @virginmedia can have no rival to the worst customer service out there! Said resolved an issue after held for over an hour only to find it’s not and I now can’t get back in touch. 2nd day work ruined

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 22 minutes ago from Sutton at Hone, England

  @virginmedia 8/ have to pay if it came down to a third party router intimating that the fault was mine. No appointment till Thursday! I tried to explain that I care for an elderly lady and he wouldn't let me speak and kept interrupting me which was incredibly rude. I advised him to let me

• 
  Katie Purkiss (@KatiePurkiss) reported 26 minutes ago from Southend-on-Sea, England

  After 20 years of being with @virginmedia and Telewest before that, I’ve finally decided to jump ship. Broadband has been horrendous for a couple of weeks and constant issues. 😔. #TimeforaChange

• 
  Matt Frow (@Matty411) reported 27 minutes ago from Corringham, England

  @virginmedia I hope you can help me. When I try to watch TV on virgin tv go,but it come up something went wrong error comes up (even if I use another account). I hope you can help me.

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 35 minutes ago from Romford, England

  So @virginmedia want £288 to cancel a contract I've had since 2018. Can I get through to anyone to speak about it? NO!!

• 
  rachel Wheelhouse 🇺🇦 (@RWheelhouse1) reported 36 minutes ago from Chelmsford, England

  @virginmedia 6 days since moving to Virgin, we are having issues, the WiFi won't reach our outside cameras. After completing the troubleshooting guides + waiting for over an hour for a chat agent + 30 mins on the phone, we still haven't spoken to a human....not impressed

• 
  Nick Miller 🇺🇦 (@NickMillerUK) reported 36 minutes ago from South Ockendon, England

  @virginmedia somehow you have reset my Dad’s Virgin media box, LAN seems to be off and the wifi on it is back on. This is rubbish because we have network setup there with much better hardware than your box. Now none of it works and I am hundreds of miles from his house. Why?

• 
  Katie Williams (@katie_2521) reported 42 minutes ago from Wickford, England

  @virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help

• 
  jordan lockey (@LockeyJordan) reported 44 minutes ago from Sutton at Hone, England

  @virginmedia Your customer service is the worst I have seen

• 
  Russell Norris (@rrrussboy) reported 47 minutes ago from Southend-on-Sea, England

  @virginmedia Actually that’s wrong, I received an email to advise that the complaint had been resolved and had to respond saying it hasn’t. What hope is there when you can’t even get a complaint right?

• 
  Yasir (￣(工)￣) Khan (@yas326) reported 50 minutes ago from Sutton at Hone, England

  @virginmedia It just says, it looks like you are having trouble connecting

• 
  Gerry (@guinnessaddick) reported 50 minutes ago from Dartford, England

  @thorogodies @Missbwattie @virginmedia We don’t have many problems with ours, surprised you do, as you’re only round the corner, must be a box problem.

• 
  Nancy S (@mizznansea) reported 54 minutes ago from Aveley, England

  So trying to cancel @virginmedia services and the stalling tactics being used are not cool. If customers want to leave they have every right to do so. Let them go.

• 
  Pippa Crowther (@getpipfit) reported 55 minutes ago from Sutton at Hone, England

  @virginmedia how much longer will services be out in SM1 1RB.. been since last night. No TV or WiFi.Service status check says you are aware. PLEASE

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AlanCarey (@atcdecorating20) reported 6 minutes ago

  Just paid again through @dazn and working fine so it’s a @virginmedia issue

• 
  Lynne (@lynne_thomson2) reported 8 minutes ago

  @virginmedia I have done all that earlier today and keep checking and still states no known issue. However was advised through chat online with a staff member there was an issue in my area with hope of it being back up within 24 hours! Everyone is getting same messge when checking online!

• 
  Duncan P⭐️⭐️ (@duncanpemberton) reported 10 minutes ago

  @virginmedia hi guys, Any sign of the virgin hub 5 being available to send me? I was told I could have one around 6 months ago after a long conversation but never heard anything since! Regards Duncan

• 
  RE Teacher (@RETeacher11) reported 12 minutes ago

  Lulled into a false sense of security with @virginmedia but now second fault in two days. Impossible to contact them and if you do they never deliver on promises of compensation. Please Retweet this.

• 
  Matt McCorry (@MattMcCorry2671) reported 12 minutes ago

  @virginmedia shocking service from customer services following all your advice as on email yet I’m still having to call to resolve issue..no faith whatsoever! How do I speak to someone in UK??!

• 
  Corrina (@Corrinaaaaaaaa_) reported 12 minutes ago

  @virginmedia @RobNoonan007 It has stopped for everyone Virgin. This isn’t a localised issue!

• 
  Chris Pitcher (@chrisjug) reported 13 minutes ago

  @virginmedia @carefreeleon PPV is down for everyone

• 
  Debbie Rowe (@debbierowe1) reported 16 minutes ago

  @virginmedia Updates please? Still not working? Not been able to watch majority of this event at all! Very unhappy with service!

• 
  Shando (@Jinky1967John) reported 18 minutes ago

  @virginmedia Is there a broadband outage in ML1 postcode ? No service for last 30 mins

• 
  Anthony Ellis (@WentTimb) reported 20 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies