Virgin Media Outage Report in Basildon, Essex, England
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The latest reports from users having issues in Basildon come from postal codes SS14 and SS13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Basildon, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Romford, Southend-on-Sea, Basildon, Canvey Island, South Benfleet, Gravesend and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia No issues
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Tom Curtis
(@cpfctom99) reported
from
Sutton at Hone, England
**** Virgin Media, ruined my film
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@_jemjem_ @virginmedia It’s a disgusting service , and to think you’re a key worker working with elderly and it like @virginmedia don’t care
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Darral.s
(@Big_D_2012) reported
from
Chelmsford, England
@virginmedia you really have to sort your internet service out shocking!!
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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Shinykathy
(@shinykathy) reported
from
London, England
@virginmedia My internet is super slow I pay for super Fast!! Help!!!
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@virginmedia your service is beyond a joke. WiFi doesn’t even reach the garden or the 1st floor. Can’t wait to cancel this shit joke of a service.
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia It’s saying no know problems in area but just dropped a zoom call and my partner is a key worker for age uk , this is soo not cool
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chris cox
(@coxychris) reported
from
Southend-on-Sea, England
@virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful
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Jake
(@Jakec1505) reported
from
Chelmsford, England
Virgin media are actually ***************. Worst WiFi I’ve ever had
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Funnybits_Bytes 🙂😚
(@FunnybitsB) reported
from
Romford, England
@virginmedia why have I got no internet please I need this help
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Carlo Margaritelli
(@TheFakeItalian) reported
from
Romford, England
@virginmedia service down again in Hornchurch
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia Not working
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Eddie
(@onfe1) reported
from
Romford, England
@aaronosher @virginmedia Fairly common problem with the hardware in the Virgin hub unfortunately
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Mickey R.
(@Mickey_Rynn) reported
from
Southend-on-Sea, England
@virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia Even my tv buffers it’s terrible
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J
(@Jay_Hul) reported
from
Crayford, England
@AJB1976 @SartorialThug @virginmedia The TiVo box is piss poor for WiFi. I bought my own router and access points and I’ve just renewed. Never had an issue with them and no way do I want BT again
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X
(@TomzEvz5) reported
from
Wainscott, England
If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
Sorry to let you down guys @virginmedia just take our money but won’t provide a professional service
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Gallacher
(@IFALeicester) reported
@virginmedia @Ofcom @NeilDotObrien Kids can't do their homework. In the middle of a pandemic Internet is arguably an essential service and you've suspended it with no notice for no reason!!
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BakerBoyGaming
(@baker2677) reported
@virginmedia Live in The NR30 area of Great Yarmouth last few hours every 30mins to 1hour all internet goes down checked online no issues checked my end no issues not happy as paying top price for service
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Lynsey 🔴⚪️
(@lynseymaffs) reported
@virginmedia We are really dissatisfied with our fibre broadband. During the first lockdown I excused the unreliability with the amount of users there must be working from home; but it’s never got any better & we’re exasperated with how slow it is and how often it cuts out.
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Marcus Boylan
(@DigitalSour) reported
Virgin media. One of the worse broadband services in the universe. Lockdown, Stuck Inside and the internet gets messed up. Made an appointment to fix it. They cancelled it. Said they would call in 24 hours. 86 hours later no calls. Thanks @virginmedia . You’re getting no money.
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Laura 🌌
(@SpiritualAwak18) reported
@virginmedia has gone down again! No University work, no internet for the kids or TV...on hold for an hour for the line to go dead £70 a month for the worst customer service, get your company sorted / refund decent amounts for working hours lost
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d
(@dazzaiken) reported
@virginmedia I bet @bt_uk or @SkyHelpTeam would at least WANT to help there paying customers.
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d
(@dazzaiken) reported
@virginmedia Our team is available every day 8am – 10pm. This is a direct line from @virginmedia live chat. Been more than the 4hrs suggested. And still no help.
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DDB
(@DMS_DB83) reported
@virginmedia 'couldn't get IP address'. It's now been 2 hours I cannot connect. Tried all the cable checking, reset, switching off advices. Couldn't solve it. Been waiting on the phone for assistance for 30mins and I've just given up. The overall service is really disappointing.
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Joseph
(@JoeLH6) reported
@virginmedia need some help guys x
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rae_moono
(@hafsadottyuwu) reported
why has virgin media been so **** lately wtf