Virgin Media Outage Report in Basildon, Essex, England
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The latest reports from users having issues in Basildon come from postal codes SS13 and SS14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Basildon, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Romford, Southend-on-Sea, Grays, Basildon, Brentwood, Canvey Island, Chelmsford and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
TV | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Jake
(@Jakec1505) reported
from
Chelmsford, England
Virgin media are actually ***************. Worst WiFi I’ve ever had
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia Even my tv buffers it’s terrible
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chris cox
(@coxychris) reported
from
Southend-on-Sea, England
@virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia Not working
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@virginmedia I have lost internet and home phone so can’t call you as no number listed on app. Are there any problems in bexleyheath DA7. Urgent time cannot work
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@_jemjem_ @virginmedia It’s a disgusting service , and to think you’re a key worker working with elderly and it like @virginmedia don’t care
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Tom Curtis
(@cpfctom99) reported
from
Sutton at Hone, England
**** Virgin Media, ruined my film
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@virginmedia same here. On hold trying to call. Your site is not even acknowledging a problem. We have no internet or land line phone. DA7 #virginmedia
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
Sorry to let you down guys @virginmedia just take our money but won’t provide a professional service
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@virginmedia your service is beyond a joke. WiFi doesn’t even reach the garden or the 1st floor. Can’t wait to cancel this shit joke of a service.
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia It’s now back up... easily fixed @virginmedia be good to know what the problem was
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J
(@Jay_Hul) reported
from
Crayford, England
@AJB1976 @SartorialThug @virginmedia The TiVo box is piss poor for WiFi. I bought my own router and access points and I’ve just renewed. Never had an issue with them and no way do I want BT again
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Shinykathy
(@shinykathy) reported
from
London, England
@virginmedia My internet is super slow I pay for super Fast!! Help!!!
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X
(@TomzEvz5) reported
from
Wainscott, England
If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia It’s saying no know problems in area but just dropped a zoom call and my partner is a key worker for age uk , this is soo not cool
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia I’ve just got through to them and they have advised is issue in DA7. Sending engineer no idea how long out for
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia No issues
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Darral.s
(@Big_D_2012) reported
from
Chelmsford, England
@virginmedia you really have to sort your internet service out shocking!!
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Ben Cox
(@Coxy009) reported
from
Basildon, England
@virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.
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Chloe Elizabeth
(@ChloeLizzyRead) reported
from
Hextable, England
@virginmedia hey there, broadband has been extremely temperamental this whole day, this morning it was completely down then after a few resets I’m only able to achieve a connection on certain devices, would like to resolve this issue ASAP !!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claire-Louise Fish
(@CLF_Essex) reported
@virginmedia Are you really unaware that you have a huge outage across many areas and your service site is not working?
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jimmy bettinson
(@jimmy_bettinson) reported
@NadineDorries @virginmedia @O2 Weird how you have the confidence to post absolute bollocks even though you're an elected representative, or you're just really that dumb that you believe the **** you spew
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vincenzo ⚫
(@vinxi67) reported
@NadineDorries @virginmedia @O2 Oh look, another poor work of fiction from Nadine
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Hannah
(@Hannah73558944) reported
@virginmedia hi I've had no Internet at all all day in N4 but it says there is no issue in my area on the status check. Please help?
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freespirit
(@behonest65) reported
@NadineDorries @virginmedia @O2 Are you really this stupid ?
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Roddy Boulton
(@roddyb) reported
@virginmedia Upload packet problem
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Ruth 💙
(@never_ruth) reported
@virginmedia Afraid not. I’ve wasted hours on the phone to the incompetent and rude staff I dealt with already. I emailed your CEO today, though I’m not confident even they’ll reply. It’s reference 545199. That should give you any info needed
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Adam Kelly
(@adampkelly) reported
@virginmedia I’ve raised a complaint. Was meant to get a call back within 2 hours and of course didn’t. I’ve put in a full written complaint and will see when I hear back 🙄 Thought I was making a 5 minute call for a simple query #neverleaveskytv
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Lisa S.
(@decorelegantldn) reported
@NadineDorries @virginmedia @O2 This idiot is talking about charges from private companies. Trying to blame the EU for everything and anything they signed up for. Beyond exhausting!
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Bustin Chops
(@BustinChops7) reported
@virginmedia After two hours, I got through to a technician, who was so bad, he tried telling me I don't own a PC and that it's not connected via ethernet. Currently on hold because, mysteriously, since talking to that guy, I've lost ALL services. He obviously screwed with my account.