Virgin Media outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent Virgin Media outage reports came from the following cities: Romford, Gravesend, Wickford, Basildon, Dartford, Southend-on-Sea, Chelmsford, Grays, Brentwood, and Rochford.

City	Problem Type	Report Time
Romford	E-mail	19 hours ago
Gravesend	Internet	2 days ago
Wickford	Wi-fi	5 days ago
Romford	Internet	5 days ago
Romford	Wi-fi	5 days ago
Basildon	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Nigel Rumsey (@nigelrumsey) reported 5 minutes ago from Gravesend, England

  @virginmedia Your link says it can’t find any issues, there are issues. Can you advise if it’s being investigated? What’s the eta? Thanks.

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 11 minutes ago from Sutton at Hone, England

  @virginmedia No as I look after an elderly lady with parkinsons on Thursdays which means she doesn't get to get out of the house if I don't see her. So it's booked in for Friday. What help doninhave till then? Or reimbursement? I'm free every day after 3pm & I'm free Tuesday all day

• 
  Carol Dover (@CarolB29041964) reported 12 minutes ago from Stifford, England

  Just how **** are Virgin Media...my email was down for two evenings and probably the days as well earlier in the week, and now it's down again. Virgin Media i need to access my emails....this level of service is unacceptable. I'm paying for this crap service! @virginmedia

• 
  Nancy S (@mizznansea) reported 12 minutes ago from Aveley, England

  @virginmedia I've been having problems with my phoneline and it is currently dead, can't make or receive calls. An engineer came on Friday but its still not working. Charges have been appearing on my phone bill for calls I have not made. This has happened twice since November.

• 
  Pippa Crowther (@getpipfit) reported 13 minutes ago from Sutton at Hone, England

  @virginmedia Thankyou. The site still won't let me check status.. reported this.. says your site down. I've now spoken to someone as I need Internet for work. Someone coming out on Saturday!

• 
  Katie Williams (@katie_2521) reported 13 minutes ago from Wickford, England

  @virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help

• 
  Rachel Romain (@RERomain) reported 13 minutes ago from Chelmsford, England

  @virginmedia It has been almost 30 years since he was a new customer... 🙃

• 
  Richard Noble (@Richard09499442) reported 16 minutes ago from South Ockendon, England

  @virginmedia I have never been able to access the app. Its says i will receive an email to verify it but never arrives. Ive contacted virgin a few times but the issue doesn't get resolved!

• 
  Katie Purkiss (@KatiePurkiss) reported 18 minutes ago from Southend-on-Sea, England

  @virginmedia They haven’t got through to anyone to cancel it yet?

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 19 minutes ago from Romford, England

  @virginmedia The issue has now been resolved just after my tweet, I was just very angry at the time. Thank you though for responding.

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 20 minutes ago from Sutton at Hone, England

  @virginmedia awful disgusting customer service. 3 different agents 3 conflicting replies and told other were lies! What has happened to virgin? Supervisor was so rude. Didn't listen and kept interrupting me with robot replies. #terriblecustomerservice #badcustomerservice

• 
  Pippa Crowther (@getpipfit) reported 26 minutes ago from Sutton at Hone, England

  @virginmedia we have had no Internet or TV since yesterday afternoon/evening. Service checker seems down and unable to log into my virgin media as just spins or says unavailable SM1 1RB please advise.

• 
  Joseph Sweeney (@JosephS65112253) reported 33 minutes ago from Sutton at Hone, England

  @virginmedia I’m going into my 5 week of problems with this crap company they say they will investigate but nothing, no compensation nothing.

• 
  Robert Smith (@RobertSSmith66) reported 45 minutes ago from Sutton at Hone, England

  Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !

• 
  Nancy S (@mizznansea) reported 45 minutes ago from Aveley, England

  So trying to cancel @virginmedia services and the stalling tactics being used are not cool. If customers want to leave they have every right to do so. Let them go.

• 
  Kim Edwards (@KimEdwards48) reported 45 minutes ago from Stifford, England

  @AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long

• 
  Katie Purkiss (@KatiePurkiss) reported 46 minutes ago from Southend-on-Sea, England

  Hey @virginmedia Parents new 360 box not working and engineer not available to come out til the 27th!!!! Not good enough! 😔

• 
  Tony Patis-Stannard (@tonyps1977) reported 47 minutes ago from Romford, England

  @virginmedia your service is shocking and spent 40mins on the phone to be told you can’t connect my call and to try again, you have my contact details get in touch with me as I want to speak to someone about the service I’m not getting…

• 
  grizzly_gooner (@GoonerGrizzly) reported 47 minutes ago from Thundersley, England

  @virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking

• 
  charlie and Blossom (@LaurenLFlower) reported 58 minutes ago from Romford, England

  @virginmedia Hi I have an issue with my current plan? It says I’ve cancelled my O2 benefits but I never received the sim nor did I cancel.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cakes6G | Art on Objkt (@Cakes6G) reported 3 minutes ago

  @MickeyDN7 @virginmedia @SkySports Why do you bother giving your money to these huge, crap corporate entities is beyond me!?

• 
  Andrea Cook 🧷 💙 (@F3Lollipops) reported 4 minutes ago

  @virginmedia we've had CS2004 on all channels since yesterday. I spent a long time in a live chat last night & was assured it would be fixed by 11pm last night but it's not. This is unacceptable. At what point do you compensate for not providing the service for which you're paid?

• 
  Ian Abbott (@IJTrueBlue) reported 4 minutes ago

  How do I make a complaint about your doorstep cold callers @virginmedia

• 
  Oly Price (@oliverp07477646) reported 6 minutes ago

  @virginmedia your internet is down yet again and has been like this for days now . Will be ringing in the morning to cancel

• 
  WatchAaron (@AaronLinstead) reported 7 minutes ago

  @virginmedia hello, seem to be having some drops in our broadband over the last 48 hours. I’ve followed all steps to reset, unplug etc but still not working as intended. Any help please? Thank you.

• 
  oliver Brooks (@FuzzyGaurav) reported 8 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV Vision_8K_IPTV offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 10 minutes ago

  @virginmedia I love it when these people say DM us but your account is restricted everyone must be having the same problem with your update, look into it and get back to me

• 
  Richard Aldous 🍊 (@RJAldous1) reported 11 minutes ago

  Hey @virginmedia how long does it take to sort out a connection issue as my broadband and tv went down about 14:00 and still just getting a flashing red light on my router (yes I reported it) these days it’s hard to do anything without internet access! 😡

• 
  Cookie (@chrissincl29564) reported 13 minutes ago

  @virginmedia @CliveR39 Everyone knows there is an issue don’t play dumb!

• 
  Jaspar | 🏒 LGI | 🏳️‍🌈 🏳️‍⚧️ (@JasparColeman) reported 13 minutes ago

  *cries in Virgin Media customer*