Virgin Media Outage Report in Cheltenham, Gloucestershire, England

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (3%)
• Phone (2%)

Live Outage Map Near Cheltenham, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.

City	Problem Type	Report Time
Gloucester	TV	3 hours ago
Gloucester	Internet	4 hours ago
Gloucester	TV	5 hours ago
Gloucester	TV	5 hours ago
Cheltenham	TV	5 hours ago
Gloucester	TV	5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

• 
  James Masters (@Jamesmapendo) reported 2 minutes ago from Cheltenham, England

  @virginmedia called virgin to discuss my existing deal, could hardly understand him, was put on hold for a long time without explanation and he came back with a better deal but again was very hard to understand. Terrible service, looking around.

• 
  Debbie Marks (@DebbieMarksey) reported 3 minutes ago from Quedgeley, England

  @virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager

• 
  Emma Hall (@hall_ejh1974) reported 3 minutes ago from Cheltenham, England

  @virginmedia So fed up with you. Can’t wait for our relationship to be over. Counting down the months.

• 
  gaetan (@GQuinson) reported 3 minutes ago from Cheltenham, England

  @virginmedia @virginmedia how come from 350mb down to 65mb last two day any issue in the area

• 
  Tony (@Tbb73Tony) reported 10 minutes ago from Cheltenham, England

  @virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless

• 
  Tony (@Tbb73Tony) reported 16 minutes ago from Cheltenham, England

  @virginmedia internet down yet again can you please sort this out as it happens on a regular basis and you should be paying us when you do not provide the service we are paying for

• 
  Ramona Amuza (@AmuzaRamona) reported 21 minutes ago from Gloucestershire, England

  @virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail

• 
  Ashish Chakraborty (@ashishchakrabor) reported 25 minutes ago from Cheltenham, England

  @virginmedia I cancelled my direct debit and the payment is not due for another two days, yet you blocked my daughters phone and she got no way of contacting me for lift back. #ofcome #virginmobile a customer for

• 
  Emma Watson (@CharmedWatson83) reported 33 minutes ago from Longford, England

  @virginmedia Media, problems still hasn’t been resolved

• 
  mitanshu (@mitanshu) reported 35 minutes ago from Gloucestershire, England

  @virginmedia @Ofcom Not sure what a customer can do if @virginmedia are openly misleading & refusing to acknowledge or respond to complaints. How can I get a refusal or deadlock letter from them if they will NOT respond at all. @OmbudServices @Ofcom @ASA_UK @MoneySavingExp @resolvercouk

• 
  Ramona Amuza (@AmuzaRamona) reported 37 minutes ago from Gloucestershire, England

  No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail

• 
  mitanshu (@mitanshu) reported 41 minutes ago from Gloucestershire, England

  @_peeqi @virginmedia I am getting around 10% of advertised speed by @virginmedia over WiFi when sitting 3metres from router. Faults team REFUSE to look at WiFi issues. @virginmedia won't even acknowledge complaint sent via @resolvercouk around 2 weeks ago!

• 
  Tony (@Tbb73Tony) reported 43 minutes ago from Cheltenham, England

  @virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.

• 
  Ashish Chakraborty (@ashishchakrabor) reported 43 minutes ago from Cheltenham, England

  @virginmedia despite of me paying my bill with debit card, I was made to be a liar by your account department. On my second call Athena listened to understand and kept me, whilst I was ready to cancel. Thanks Athena.

• 
  Tony (@Tbb73Tony) reported 44 minutes ago from Cheltenham, England

  @virginmedia crap service again in GL52 3ND. Cancelling ASAP

• 
  mitanshu (@mitanshu) reported 46 minutes ago from Gloucestershire, England

  @moizmehek @virginmedia I am getting 10 Mbps against advertised speed of 108 Mbps by @virginmedia Not sure if @ASA_UK and/or @Ofcom can help as @virginmedia refuse to handle faults of WiFi and can't leave penalty free unless handled by faults team.

• 
  Tony (@Tbb73Tony) reported 50 minutes ago from Cheltenham, England

  @virginmedia still no service. All fast sleep or watching tv to worry about customers

• 
  Terry Hemmings (@terry1hemmings) reported 52 minutes ago from Quedgeley, England

  @CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.

• 
  che_Gaston (@che_Gaston) reported 58 minutes ago from Gloucestershire, England

  @virginmedia down again! #ShameOnYou

• 
  Tony (@Tbb73Tony) reported 60 minutes ago from Cheltenham, England

  @virginmedia still crap service. It comes and goes not constant so annoying

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OnYourMarxGetSetGo! (@mohawkal) reported 3 minutes ago

  I'm paying @virginmedia a bunch of cash every month to provide a terrible and unreliable service. Their website doesn't work so I can't even get tech support. Can't wait to cancel.

• 
  William Killiner (@GSXBoy) reported 3 minutes ago

  @virginmedia cannot log into my emails tonight or log into MyVirginMedia homepage.. can't even run a service status?! ....BL6 4RQ..

• 
  richard mason (@rmasonuk) reported 4 minutes ago

  @virginmedia any update on issues in tw12? The resolution time keeps getting pushed out. @HamptonMiddx @TheHamptonite

• 
  billymazzer (@billymazzer) reported 10 minutes ago

  Honestly @virginmedia my wifi has been of for half an hour wtf

• 
  Tony Maudsley (@TonyMaudsley1) reported 12 minutes ago

  Why is it that every time I get through to someone at @virginmedia I get cut off...and despite having all your contact info in front of them (because they double check it when you eventually get through) they NEVER call you back!!! It's INFURIATING 😡😡😡

• 
  Martin (@stevenageburgh) reported 13 minutes ago

  @virginmedia Given the poor reliability of your broadband, I can't imagine why anyone would get on your spaceship.

• 
  Donna B (@beasknees81) reported 14 minutes ago

  @virginmedia omg so hating my Internet this evening. Trying to watch YouTube in bed on my tablet & it's been buffering for 10 minutes now. Been slow most of the afternoon plus the signal keeps dropping in other parts of the house. Got not sign in to check if there is any faults

• 
  The Fat Controller (@CraigMini3) reported 19 minutes ago

  @TonyMaudsley1 @virginmedia That’s every call centre no customer service whatsoever 🤬🤬🤬

• 
  Killa (@CultofKilla) reported 25 minutes ago

  @virginmedia Thanks for cutting our internet off for 2 days and nothing. Ive counted your estimated fix bullshit and you’ve done it 8 times and probably more. Favourite part is the reverting it from 12 tommorow to 10pm which is in 2 minutes. Only to go back and say 10am.

• 
  An Honest Mouthful (@ahonestmouthful) reported 26 minutes ago

  @TonyMaudsley1 @virginmedia Never use Virginia They are awful