Virgin Media Outage Report in Cheltenham, Gloucestershire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cheltenham come from postal codes GL50.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Broadway.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
TV | |
| Cheltenham |
TV | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
-
Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.
-
Kate Sargent
(@kittiwakekate) reported
from
Cheltenham, England
@virginmedia fibre is down, ran tests on your site an all it says is turn it on.. it is.. its been turned on and off! #sort it out i have work to do!
-
Emma Watson
(@CharmedWatson83) reported
from
Longford, England
@virginmedia Media, problems still hasn’t been resolved
-
Christina Young
(@christinay1958) reported
from
Gloucestershire, England
@virginmedia third time in 3 weeks all my services are down! So frustrating!
-
mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@_peeqi @virginmedia I am getting around 10% of advertised speed by @virginmedia over WiFi when sitting 3metres from router. Faults team REFUSE to look at WiFi issues. @virginmedia won't even acknowledge complaint sent via @resolvercouk around 2 weeks ago!
-
Ashish Chakraborty
(@ashishchakrabor) reported
from
Cheltenham, England
@virginmedia despite of me paying my bill with debit card, I was made to be a liar by your account department. On my second call Athena listened to understand and kept me, whilst I was ready to cancel. Thanks Athena.
-
mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@virginmedia @Ofcom Not sure what a customer can do if @virginmedia are openly misleading & refusing to acknowledge or respond to complaints. How can I get a refusal or deadlock letter from them if they will NOT respond at all. @OmbudServices @Ofcom @ASA_UK @MoneySavingExp @resolvercouk
-
James Masters
(@Jamesmapendo) reported
from
Cheltenham, England
@virginmedia called virgin to discuss my existing deal, could hardly understand him, was put on hold for a long time without explanation and he came back with a better deal but again was very hard to understand. Terrible service, looking around.
-
che_Gaston
(@che_Gaston) reported
from
Gloucestershire, England
@virginmedia down again! #ShameOnYou
-
Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia internet down yet again can you please sort this out as it happens on a regular basis and you should be paying us when you do not provide the service we are paying for
-
Emma Hall
(@hall_ejh1974) reported
from
Cheltenham, England
@virginmedia So fed up with you. Can’t wait for our relationship to be over. Counting down the months.
-
mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@moizmehek @virginmedia I am getting 10 Mbps against advertised speed of 108 Mbps by @virginmedia Not sure if @ASA_UK and/or @Ofcom can help as @virginmedia refuse to handle faults of WiFi and can't leave penalty free unless handled by faults team.
-
Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless
-
Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia crap service again in GL52 3ND. Cancelling ASAP
-
gaetan
(@GQuinson) reported
from
Cheltenham, England
@virginmedia @virginmedia how come from 350mb down to 65mb last two day any issue in the area
-
Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia still crap service. It comes and goes not constant so annoying
-
myles
(@myleshennessey) reported
from
Cheltenham, England
virgin media need to sort their shitty wifi out, fam pays top dollar for this shit only for me to have a 4 second convo with my gf before it ends the call
-
Ashish Chakraborty
(@ashishchakrabor) reported
from
Cheltenham, England
@virginmedia I cancelled my direct debit and the payment is not due for another two days, yet you blocked my daughters phone and she got no way of contacting me for lift back. #ofcome #virginmobile a customer for
-
Debbie Marks
(@DebbieMarksey) reported
from
Quedgeley, England
@virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager
-
Terry Hemmings
(@terry1hemmings) reported
from
Quedgeley, England
@CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
root
(@ruthblxney) reported
does anyone know how to block someone from taking money out of ur bank account cuz i’ve been trying to cancel virgin media for weeks and they literally just will not answer the phone n i’m bout to get stung for a monthly payment for a wifi box which does not work 🤯🤯😡😡😡
-
Shamir Ahmed Ali🕑
(@MuslimShamir) reported
@virginmedia I didn't arrange for re delivery and I told your staff not to deliver anything. @richardbranson perhaps you know that your staff are very much unprofessional and you have just lost a customer. Is that what the @Virgin brand set out to do ? #awful #shocking
-
Markrealale66
(@markrealale66) reported
@virginmedia Having to chase up is an understatement. You have failed to communicate accurately from my first report of the issue. Update later when engineer has been
-
Shamir Ahmed Ali🕑
(@MuslimShamir) reported
@virginmedia @Ofcom also please take a look at what Virgin Media did. I placed an order for broadband and they never delivered as promised @YodelOnline. Is that the sort of stuff they will do to others ? #Disgraceful #disgusting
-
LDH Marketing
(@LDHMarketing) reported
@PilatesPositive @virginmedia They were featured on #RipOffBritain this week and @Ofcom have been investigating them for poor customer service.
-
Shamir Ahmed Ali🕑
(@MuslimShamir) reported
@virginmedia Just the cancel the order. I've joined BT now. Your loss at the end of the day. I won't miss u but I will miss @O2
-
Joe
(@AnApeNamedJoe) reported
@virginmedia Yep, I did that last year, and it told me nothing, only that someone would get back to me, which they never did.
-
Sarah Whelan
(@sawhelan95) reported
@virginmedia Thanks - though the appt was rearranged today for 8am-1pm and there has been no engineer or any communication, so we are quite frustrated with the lack of service. Will call the number and see what can be done.
-
Anton1st
(@Anton1st1) reported
@DowndetectorUK Is there a problem with Virgin media WiFI in the Croydon CR2 area
-
Alex Minshall
(@alextheminch) reported
@virginmedia Can you confirm that your service is still down in BH148EE (for third consecutive day) ?