Virgin Media outages and service status in Cheltenham, England

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cheltenham, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.

City	Problem Type	Report Time
Gloucester	Internet	21 hours ago
Gloucester	Internet	2 days ago
Gloucester	Internet	3 days ago
Gloucester	Total Blackout	5 days ago
Gloucester	Internet	8 days ago
Cheltenham	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

• 
  Hannah x (@Hannah_S39) reported 4 minutes ago from Cheltenham, England

  So the entire @virginmedia has gone down 🙄 I WANTED TO WATCH LIAR AT 9PM

• 
  Shôn Douglas (@shon_douglas) reported 6 minutes ago from Cheltenham, England

  @virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 9 minutes ago from Brockworth, England

  @virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain

• 
  Paul (@paulhewlett1983) reported 13 minutes ago from Gloucestershire, England

  @virginmedia I have received the 360 remote control after I upgraded and when I try and update the software as instructed I get that message! I have spoken to 4 different people, no one can fix it and they refuse to send out an engineer as the box is “working correctly” ! I Beg to differ

• 
  Ray (@RayWebpro04) reported 15 minutes ago from Gloucestershire, England

  @virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!

• 
  Hannah ❤️ (@Hannah_S39) reported 16 minutes ago from Cheltenham, England

  @virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄

• 
  Gareth Balmer (@garethbalmer) reported 19 minutes ago from Gloucester District, England

  @virginmedia how broken is the routing table this morning?

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 20 minutes ago from Brockworth, England

  @virginmedia What I am seeking is a decent level of service for the money I am paying, who ever heard of a media service without an email address, that could be construed by a reasonable person to be a deliberate attempt to avoid scrutiny are you now being run by the government?

• 
  notreve31 (@LloydyBev123) reported 22 minutes ago from Gloucestershire, England

  @virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change

• 
  Hammerdan (@Hammerdan13) reported 29 minutes ago from Cheltenham, England

  @virginmedia I am trying to cancel my contract, but you have sent me down a conversation with a computer. You are now in breach of our contract as you have failed to cancel it or listen to me upon my request. Your customer service is embarrassing!!

• 
  Ian Watson (@WattsChelt) reported 32 minutes ago from Cheltenham, England

  @virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint

• 
  Jen -Zumba_Kids with Jen (@Jen_M0nt) reported 33 minutes ago from Cheltenham, England

  Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba

• 
  Joe Harper (@joe_joeharper) reported 34 minutes ago from Cheltenham, England

  @virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!

• 
  John Pickup (@john_glos) reported 39 minutes ago from Bishop's Cleeve, England

  @virginmedia Every call I make I can barely hear the other person. Happens all the time. Poor reception constantly . Because you align to Vodafone they’re hopeless round here .

• 
  K (@serebro333) reported 44 minutes ago from Gloucestershire, England

  @virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx

• 
  Dominic Williams (@DomWUK) reported 49 minutes ago from Painswick, England

  .@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.

• 
  Richard (@Gooner_Richard) reported 51 minutes ago from Gloucestershire, England

  @virginmedia Hi, is there an issue with your online services at present? I don’t appear able to use Virgin TV Go. My TV and broadband services are both working fine.

• 
  Sarah Godfrey (@Sarah_E_Godfrey) reported 52 minutes ago from Bishop's Cleeve, England

  @virginmedia hi there, our hub 3 constantly has a red light on suggesting it’s overheating but it’s on the floor, uncovered, out of sunlight and not near anything else. Also have connection issues - have tried to fix using link but says I’m not at my address. I am. Thanks.

• 
  The Michael Hunt (@MichaelAlanHunt) reported 58 minutes ago from Gloucestershire, England

  It must be getting closer to Christmas @virginmedia the scam billing problem emails claiming to be from you are increasing. All reported to the national cybercrime team

• 
  Luis De Sousa (@LuisASousa79) reported 58 minutes ago from Bishop's Cleeve, England

  @virginmedia Hi there, I don't have internet or phone line working where I live? Any issues In the GL52 8JP area? Thanks Luis

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Prosser (@buzzkilljames) reported 2 minutes ago

  @virginmedia I've requested to return equipment multiple times through chat bot but the promised return pack never arrives. Please can you help me receive one?

• 
  Zoe Is Dangermouse (@ZDangermouse) reported 4 minutes ago

  @virginmedia pathetic service and customer service is non existent… bye 👋

• 
  Darren Hayes (@darrenhayes1973) reported 4 minutes ago

  @virginmedia Disgrace of a company never been spoken to as rudely as I have been tonight by one of the call centres based oversees. 20 calls in less than 7 days and then rude to me because he did not get the answers he wanted!! Sort it out!!

• 
  Louise Ford (@pixiepoppett) reported 5 minutes ago

  @virginmedia my internet a d tv are down can u tell me how long this will be

• 
  Jason ferguson (@Jasonrfc90) reported 6 minutes ago

  @virginmedia I swear to god if my internet goes down once more today you can shove your bill up your *** service in my area is nothing wrong with it its just the ****** connection from you clowns either sort it out or im gone i dont pay my money for **** that is constantly dropping

• 
  Lynne (@lynne_thomson2) reported 8 minutes ago

  @PaulMcDade7 @virginmedia Seems like the whole of Clackmannanshire is down

• 
  Carl swift (@Darry0012) reported 8 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Total Football (@cjgamin99987610) reported 10 minutes ago

  If you are thinking about going with @virginmedia for internet just please don't do it. Help yourself by avoiding them

• 
  MR COOL (@Lifeline04India) reported 10 minutes ago

  @virginmedia Yes and one guy called and told i will receive few details as SMS including Re=feral bonus and referal entry, still i didnt receive, Please help

• 
  Adele Grange (@GrangeAdele) reported 10 minutes ago

  @virginmedia @CLangley16 @virginmedia I’m the same, this has been on and off now for weeks! I pay a fortune each month and never get a week where there is no issue. I was supposed to get a discount before and it was never processed off of my monthly bill