Virgin Media Outage Report in Cheltenham, Gloucestershire, England
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The latest reports from users having issues in Cheltenham come from postal codes GL50 and GL51.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester and Broadway.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
||
| Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
Internet | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia still crap service. It comes and goes not constant so annoying
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia still no service. All fast sleep or watching tv to worry about customers
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myles
(@myleshennessey) reported
from
Cheltenham, England
virgin media need to sort their shitty wifi out, fam pays top dollar for this shit only for me to have a 4 second convo with my gf before it ends the call
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Debbie Marks
(@DebbieMarksey) reported
from
Quedgeley, England
@virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager
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Emma Hall
(@hall_ejh1974) reported
from
Cheltenham, England
@virginmedia So fed up with you. Can’t wait for our relationship to be over. Counting down the months.
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Ramona Amuza
(@AmuzaRamona) reported
from
Gloucestershire, England
No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@moizmehek @virginmedia I am getting 10 Mbps against advertised speed of 108 Mbps by @virginmedia Not sure if @ASA_UK and/or @Ofcom can help as @virginmedia refuse to handle faults of WiFi and can't leave penalty free unless handled by faults team.
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.
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che_Gaston
(@che_Gaston) reported
from
Gloucestershire, England
@virginmedia down again! #ShameOnYou
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James Masters
(@Jamesmapendo) reported
from
Cheltenham, England
@virginmedia called virgin to discuss my existing deal, could hardly understand him, was put on hold for a long time without explanation and he came back with a better deal but again was very hard to understand. Terrible service, looking around.
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia crap service again in GL52 3ND. Cancelling ASAP
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Emma Watson
(@CharmedWatson83) reported
from
Longford, England
@virginmedia Media, problems still hasn’t been resolved
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@_peeqi @virginmedia I am getting around 10% of advertised speed by @virginmedia over WiFi when sitting 3metres from router. Faults team REFUSE to look at WiFi issues. @virginmedia won't even acknowledge complaint sent via @resolvercouk around 2 weeks ago!
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@virginmedia @Ofcom Not sure what a customer can do if @virginmedia are openly misleading & refusing to acknowledge or respond to complaints. How can I get a refusal or deadlock letter from them if they will NOT respond at all. @OmbudServices @Ofcom @ASA_UK @MoneySavingExp @resolvercouk
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia internet down yet again can you please sort this out as it happens on a regular basis and you should be paying us when you do not provide the service we are paying for
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gaetan
(@GQuinson) reported
from
Cheltenham, England
@virginmedia @virginmedia how come from 350mb down to 65mb last two day any issue in the area
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Terry Hemmings
(@terry1hemmings) reported
from
Quedgeley, England
@CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.
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Ashish Chakraborty
(@ashishchakrabor) reported
from
Cheltenham, England
@virginmedia despite of me paying my bill with debit card, I was made to be a liar by your account department. On my second call Athena listened to understand and kept me, whilst I was ready to cancel. Thanks Athena.
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Ashish Chakraborty
(@ashishchakrabor) reported
from
Cheltenham, England
@virginmedia I cancelled my direct debit and the payment is not due for another two days, yet you blocked my daughters phone and she got no way of contacting me for lift back. #ofcome #virginmobile a customer for
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
James O'Gorman 💉⏳
(@jogbert) reported
@mgdm A colleague in Dublin recently lost his Virgin Media service for around a week because *someone else* managed to cancel his service and they couldn't figure out how to undo it
-
Taylor
(@Taylor54763379) reported
@virginmedia Already have thanks. Waiting for a call back. However I was told by tech support the outcome will be the same.
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belal 🙃
(@belxlz) reported
how is it 2021 and there’s no repercussions for companies promising fast wifi yet having the worst speeds imaginable?? yeah im talking to you @virginmedia
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Original_Drunkcast
(@TheDrunkcast) reported
sorry guys tech issues with @virginmedia so may be a while before we get back!
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dubalco
(@dubalco) reported
Whats up with virgin media everything down
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Craggles
(@cragggles) reported
@virginmedia There is no issues, and all my equipment is fine apparently
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🇵🇸
(@jcnaid) reported
@virginmedia why is it that consistently for months now the wifi in my house will constantly fluctuate to the point it’s unusable? i’ll do a speed test and get 80mb down and do one straight after and get 2mb?
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Charlotte
(@CCatTheRoost) reported
@virginmedia Issue is logged & I've been told a technician is needed Your technician was supposed to call back within 4 hours but it's been more than 4 hours at this point Is there anything I can do to find out if I can still expect a call this evening please?
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Danny Hayton
(@DannyHayton9) reported
@virginmedia 8 pound per day and I had 6 days without any service and I get 1 pound. How does that work
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Mark Thody
(@MarkThody) reported
@virginmedia why is your customer service so appalling? Tried calling three times this evening and got cut off every time. I even asked one agent to make sure that they called me back if I was cut off and guess what, they didn't! Two hours of my life that I will never get back😒