Virgin Media Outage Report in Cheltenham, Gloucestershire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Stroud, Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
Internet | |
| Stroud |
Internet | |
| Gloucester |
Wi-fi | |
| Gloucester |
Wi-fi | |
| Gloucester |
Total Blackout | |
| Cheltenham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
-
Emma Hall
(@hall_ejh1974) reported
from
Cheltenham, England
@virginmedia So fed up with you. Can’t wait for our relationship to be over. Counting down the months.
-
gaetan
(@GQuinson) reported
from
Cheltenham, England
@virginmedia @virginmedia how come from 350mb down to 65mb last two day any issue in the area
-
Ramona Amuza
(@AmuzaRamona) reported
from
Gloucestershire, England
No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail
-
Emma Watson
(@CharmedWatson83) reported
from
Longford, England
@virginmedia Media, problems still hasn’t been resolved
-
mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@virginmedia @Ofcom Not sure what a customer can do if @virginmedia are openly misleading & refusing to acknowledge or respond to complaints. How can I get a refusal or deadlock letter from them if they will NOT respond at all. @OmbudServices @Ofcom @ASA_UK @MoneySavingExp @resolvercouk
-
Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia still crap service. It comes and goes not constant so annoying
-
Christina Young
(@christinay1958) reported
from
Gloucestershire, England
@virginmedia third time in 3 weeks all my services are down! So frustrating!
-
James Masters
(@Jamesmapendo) reported
from
Cheltenham, England
@virginmedia called virgin to discuss my existing deal, could hardly understand him, was put on hold for a long time without explanation and he came back with a better deal but again was very hard to understand. Terrible service, looking around.
-
Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.
-
myles
(@myleshennessey) reported
from
Cheltenham, England
virgin media need to sort their shitty wifi out, fam pays top dollar for this shit only for me to have a 4 second convo with my gf before it ends the call
-
mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@_peeqi @virginmedia I am getting around 10% of advertised speed by @virginmedia over WiFi when sitting 3metres from router. Faults team REFUSE to look at WiFi issues. @virginmedia won't even acknowledge complaint sent via @resolvercouk around 2 weeks ago!
-
mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@moizmehek @virginmedia I am getting 10 Mbps against advertised speed of 108 Mbps by @virginmedia Not sure if @ASA_UK and/or @Ofcom can help as @virginmedia refuse to handle faults of WiFi and can't leave penalty free unless handled by faults team.
-
Ashish Chakraborty
(@ashishchakrabor) reported
from
Cheltenham, England
@virginmedia despite of me paying my bill with debit card, I was made to be a liar by your account department. On my second call Athena listened to understand and kept me, whilst I was ready to cancel. Thanks Athena.
-
Debbie Marks
(@DebbieMarksey) reported
from
Quedgeley, England
@virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager
-
Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless
-
che_Gaston
(@che_Gaston) reported
from
Gloucestershire, England
@virginmedia down again! #ShameOnYou
-
Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia internet down yet again can you please sort this out as it happens on a regular basis and you should be paying us when you do not provide the service we are paying for
-
Terry Hemmings
(@terry1hemmings) reported
from
Quedgeley, England
@CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.
-
Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia crap service again in GL52 3ND. Cancelling ASAP
-
Ashish Chakraborty
(@ashishchakrabor) reported
from
Cheltenham, England
@virginmedia I cancelled my direct debit and the payment is not due for another two days, yet you blocked my daughters phone and she got no way of contacting me for lift back. #ofcome #virginmobile a customer for
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Odette
(@Doodles_2785) reported
@virginmedia do Your agents actually do their fricken job or do they just sit on their arses all day. 7 hours I've waited for a response from the chat team. No wait time should be 4 hours for a response let alone 7. Are you incapable of customer service or what!
-
SukhrajMaencar
(@SMaencar) reported
@mohsidz @virginmedia I’m waiting for more than 45days for the connection all I get is lies from their customer service team and pre-install team
-
loraine warwick
(@moonstar124) reported
@virginmedia sort out your contact us service , I’ve been trying for over a week
-
stephen whitehead
(@mancityste1) reported
@virginmedia worst experience over the last week communicating with virginmedia, booked me a engineer to install my broadband then never turned up after taking a day off work. very bad service, lets hope your broadband is better 😔
-
Wayne Nightingale
(@CambsExecCars) reported
@virginmedia @Mattallwright @BBCWatchdog I’m sorry if I sound ungrateful but U have to understand it’s not fun on the phone that long with people that don’t understand or unwilling to help rather than pass you back and forth
-
Mick Betteridge
(@MichaelMickyb) reported
@CookieWFC86 @virginmedia Very poor service mate
-
Tom Woodfield
(@trwoodfield) reported
@virginmedia Hi, it’s still not fixed properly. Very intermittent and slow.
-
Paul Mason
(@PaulAndrewMason) reported
My vulnerable 85 yr old aunt has been paying @virginmedia for WiFi for over 8 years without ever having a router delivered. In addition her tv does not work. I have registered 2 complaints and still no reply other than 1 letter full of complete lies. No help or assistance.
-
SKIPPERICK
(@windup1000) reported
@Dynan5 @virginmedia Id try and stay with virgin mate the rest are ****. I cant get virgin at mine 😫😫😫😫
-
carl limbrick
(@carllimbrick) reported
@virginmedia Now down to 0.2 mb and guess what I've just been disconnected wgain