Virgin Media outages and service status in Cheltenham, England

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cheltenham, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.

City	Problem Type	Report Time
Gloucester	Internet	6 days ago
Gloucester	Internet	6 days ago
Cheltenham	Wi-fi	16 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

• 
  Andy Gent (@andygent) reported 1 minute ago from Gloucestershire, England

  @virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home

• 
  Joe Harper (@joe_joeharper) reported 3 minutes ago from Cheltenham, England

  @virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!

• 
  booksbythewoods (@booksbythewoods) reported 4 minutes ago from Cheltenham, England

  @virginmedia It says there's an issue with TV but broadband is fine, but our issue is with our broadband. I've rebooted the rooter again and no change

• 
  John Pickup (@john_glos) reported 5 minutes ago from Bishop's Cleeve, England

  @virginmedia Sadly no upgrades. Shame as my broadband etc I’ve been with for 26 years with few issues

• 
  sarah 💙 (@swebb1979) reported 6 minutes ago from Gloucestershire, England

  @westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!

• 
  maiella (@maiellamipiace) reported 7 minutes ago from Gloucestershire, England

  @virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 16 minutes ago from Brockworth, England

  @virginmedia I will be leaving virgin if my service doesn't improve drastically and quickly

• 
  👍🙊Gill😂🎩 (@itsnickelflysk3) reported 17 minutes ago from Gloucestershire, England

  This problem with @virginmedia programmes screwing up had best be sorted before the Euros kick off in a bit.... Struggling to find something of worth to watch atm. Thank god not all channels aren't screwed 🤬😤🤬😤

• 
  John Pickup (@john_glos) reported 18 minutes ago from Bishop's Cleeve, England

  @virginmedia Every call I make I can barely hear the other person. Happens all the time. Poor reception constantly . Because you align to Vodafone they’re hopeless round here .

• 
  James Lawlor (@TheJamesLawlor) reported 28 minutes ago from Brockworth, England

  @virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here

• 
  The Mayflower (@chunfkong) reported 32 minutes ago from Cheltenham, England

  @virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!

• 
  Sarah Godfrey (@Sarah_E_Godfrey) reported 32 minutes ago from Bishop's Cleeve, England

  @virginmedia hi there, our hub 3 constantly has a red light on suggesting it’s overheating but it’s on the floor, uncovered, out of sunlight and not near anything else. Also have connection issues - have tried to fix using link but says I’m not at my address. I am. Thanks.

• 
  maiella (@maiellamipiace) reported 35 minutes ago from Gloucestershire, England

  @virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?

• 
  Dominic Williams (@DomWUK) reported 36 minutes ago from Painswick, England

  .@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.

• 
  The Michael Hunt (@MichaelAlanHunt) reported 37 minutes ago from Gloucestershire, England

  @ionasurveyor @virginmedia Virgin's customer service is quite frankly crap

• 
  👍🙊Gill😂🎩 (@itsnickelflysk3) reported 42 minutes ago from Gloucester District, England

  USELESS!! @virginmedia down around our area AGAIN! & apparently it's a widespread thing! As if we don't pay enough for the pleasure 🤬🤬

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 43 minutes ago from Brockworth, England

  @virginmedia OK will it be possible to go DM as I don't think twitter needs to know my issues

• 
  Ray (@RayWebpro04) reported 53 minutes ago from Gloucestershire, England

  @virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!

• 
  tommytheoralsurgeon (@tfalees) reported 53 minutes ago from Cheltenham, England

  @virginmedia hi guys. Out of contract and I’ve received a message to contact you. How best to fix a new deal and router 4?

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 57 minutes ago from Brockworth, England

  @virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ThunderCurrie (@Thundercurrie) reported 8 minutes ago

  @virginmedia what in the world is up with the wifi in Bournemouth at the moment? No fix until April 15th? I'd very much like some kind of reasonable explanation for that please...

• 
  dustbin hoffman (@Dazzle72Nolan) reported 11 minutes ago

  @virginmedia why is my box suddenly experiencing problems nothing changed at my end and yes I have tried resetting etc

• 
  Paul Parkin (@kingoftheshed) reported 13 minutes ago

  @virginmedia This is pathetic now, the signal drops out every half hour. Not really sure what I’m paying for now.

• 
  IFB Media (@IFBMedia) reported 14 minutes ago

  Damien Duff earlier tonight on Virgin Media reflecting on his time away from football and his decision to leave Shels… “I was running on anger, I stopped being Damien Duff” From being a Top Class Footballer, to an excellent coach and based off tonight’s display he’s also an exceptional pundit! Love him, or loathe him I don’t really care (and nor does he) speaking on any potential next move “I’ve fallen out with every club, every fanbase, I don’t know where would welcome me, but never say never” For me, we need to have him involved in Irish Football no matter what the capacity, he has so much to give and is Box Office in everything he does.. People talk about him going abroad, maybe back to Celtic where he learned his trade or even in the Championship with a club like Blackburn? There’s no doubt in my mind that he’s more than capable of doing a great job abroad too. But selfishly? I’d like him to stay in Irish Football in whatever capacity, because he has so much to give and I don’t think he’s motivated by money one bit. Look I’ve said it before (half jokingly) I’d love to see him do a tour of Irish Football of sorts whether that be the First Division, Premier, the Women’s National League or even Amateur Football?? I understand why it’s unlikely such is his profile but if I think anyone were to do it the man would be Duffer!

• 
  Lee Hustle Malone (ACC INACTIVE/NOT MONITORED) (@MaloneHustle) reported 15 minutes ago

  @heavyspoilers I think Virgin Media is down mate don’t sweat it.

• 
  kaitan kohli (@KaitanKohli) reported 22 minutes ago

  @virginmedia VM! I need your help. Since the supposed digital switch over, my vulnerable, elderly parents landline hasn't worked. Over the last 2 days I've spent 3 hours on the phone to be told by your CS that the line is fine. I need a solution!

• 
  Ian (@Jd95975184) reported 23 minutes ago

  @virginmedia Contract is up in june i will be leaving soon as possible, had new modem, 3 engineer visits which resulted in my front garden being dug up on 3 seperate occassions for new connection and wire being laid, still get flashing red light on box and intermitant signal, you never help

• 
  LA Saw OASIS! 🧡 🎶 (@lelly401) reported 25 minutes ago

  @sme30 @virginmedia @NetflixUK Bloody hell. Would have been easier to cancel Netflix! 🤦 Maybe try and upgrade on ur box and see if Netflix now comes as standard with upgrades.... Then cancel the stand alone one? 😬🤷

• 
  Sean Pearson (@soapyrct) reported 29 minutes ago

  @mobily_uk @virginmedia Because they expect lots of folk to either not realise or just pay anyway, its also why they make it so difficult to call. Funny you can join and change everything on line except cancel! Virgin are THE worst company for service.

• 
  Andy Smith (@andysmit69) reported 31 minutes ago

  @kingoftheshed @virginmedia Virgin and Sky the Worst of the Worst mate … get on EE