Virgin Media outages and service status in Cheltenham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Cheltenham, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Aug 14, 9:38 AM GMT+1.
- Internet (67%)
- Wi-fi (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cheltenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cheltenham, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester
|
Internet | 4 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Dom the property finance chap (@DomSheahan) reported from Cheltenham, England@virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom
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Neil Richardson (@ricoedd) reported from Cheltenham, EnglandVirgin media broadband down again!!! #virginmedia. Need to move to other provider.
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Jeff Stelling🎙 (@FoodAndFifa99) reported from Gloucestershire, England@Lucy_Hamson @virginmedia My whole WiFi has been shit recently x
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Margaret Joseph 💙 (@Foxelms) reported from Gloucestershire, England@virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.
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Ian Watson (@WattsChelt) reported from Cheltenham, England@virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@virginmedia your connection's up and down today more often than a *****'s drawers! Bloody fix it!
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia About renewing my contract, and how you could help me
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia No they can’t help
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Calzeh♛ (@Cxlzeh) reported from Cheltenham, EnglandDoubt I’ll be streaming today because of virgin media going down...
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,
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Chris B (@Chopperb) reported from Stroud, EnglandOooo so virgin sport has been acquired Seems to be the strategy of virgin. Virgin media might well be next but the airline will never be sold
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Ann Whitmore (@Whitmore1Ann) reported from Gloucestershire, England@virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia I will be leaving virgin if my service doesn't improve drastically and quickly
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Gareth Balmer (@garethbalmer) reported from Gloucestershire, England@virginmedia has someone been a bit fat-fingered and pushed out a firmware update or something in the Gloucester area? Few people are having issues with their boxes restarting - ours went with a big click of the HDD, which was a bit worrying!
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John Pickup (@john_glos) reported from Bishop's Cleeve, England@virginmedia No issues but as I said it’s Vodafone they’re well known for being rubbish round here .
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Joe Harper (@joe_joeharper) reported from Cheltenham, England@virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!
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Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?
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Hannah x (@Hannah_S39) reported from Cheltenham, England@virginmedia Love when the connection to the messaging service is unavailable
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👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucester District, EnglandUSELESS!! @virginmedia down around our area AGAIN! & apparently it's a widespread thing! As if we don't pay enough for the pleasure 🤬🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Conjured Undead 🧟♂️ (@conjuredundead) reported@virginmedia Yes, please help me further, by please looking into my issue and communicating clearly the fault and rectification plans.
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doozerlyn (@doozerlyn) reported@virginmedia Can you please supply details of how to claim for compensation as the red button not working on Sky Sports as many people have already tweeted... Not supplying service I'm paying for, breach of contract.... Please supply details as soon as possible, thank you
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Jan Army Brat 🇬🇧 🦖 🎗️ (@BratArmy) reported@IainSankey @virginmedia We’ve been with virgin for about the same time, abysmal service, they don’t seem to care at all, our internet drops out constantly, it drives me insane.
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Jai Tan (@JayTinl33) reported@virginmedia absolute garbage, plenty of time to fix the sports. regret renewing my contract. #virginmedia #crap
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JulieH (@eirwenjulia) reported@virginmedia Im not sending a DM, You know there is a problem with interactive services on Sky Sports, I have had no access for 2 weeks. Im paying for services to Virgin which Im not getting. Tmrw Im getting legal advice, I have all my evidence, enougb is enough. Its shambolic.
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Kevin (@1kevin010) reported@virginmedia My broadband is down, bn15 area, service status problem in my area, can you confirm please
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Neil Skivington (@glentfc27) reported@virginmedia Any idea when the ongoing issues with the Sky Sports X button are going to be resolved. It's been going on quite a while now.
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John Bird (@John_L_Bird) reported@virginmedia This is not an acceptable solution having to crowd around an ipad when customers have paid to watch it on their TVs. Seems it was the same last week for the league cup games? Given all the problems Virgin had with the red button in the past this is really poor.
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Dipu (@dipu412) reported@IainSankey @virginmedia Had same issues. Have kept land line, Minimum TV pkg & B/Band. Renewal in April Next yr. TV package is going. Do not need to pay for it. If reasonable reduction not offered I will have to look elsewhere. VM is overrated and expensive.
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Ceiri 🧡 (@cw_fc26) reported@KevvyJ63 @SkySports @virginmedia We were sent an engineer on Wednesday by error but it’s a known outage on skys end and he reckons sky won’t be quick to fix! You can log in online and watch all the games.