Virgin Media Outage Report in Brockworth, Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brockworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brockworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Brockworth, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Gloucester |
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| Gloucester |
Internet | |
| Gloucester |
TV | |
| Gloucester |
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| Gloucester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brockworth, England
Latest outage, problems and issue reports in Brockworth and nearby locations:
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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Candia McKormack
(@CandiaMcKormack) reported
from
Gloucestershire, England
Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.
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Michael
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia No issues reported
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Ann Whitmore
(@Whitmore1Ann) reported
from
Gloucestershire, England
Virgin Media customer service - how I laugh! Don’t touch with a barge pole!
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Andy Williams 🔶
(@cheltandy) reported
from
Cheltenham, England
@virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.
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Hannah 💃🏼
(@Hannah_S39) reported
from
Cheltenham, England
Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia still no service. All fast sleep or watching tv to worry about customers
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Louise Morton
(@Louisejmorton16) reported
from
Gloucestershire, England
@virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Chris
(@Macker202) reported
from
Gloucestershire, England
@virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help
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Ramona Amuza
(@AmuzaRamona) reported
from
Gloucestershire, England
@virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes
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Colette Etheridge
(@Lettie73) reported
from
Gloucestershire, England
@virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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P-W
(@PikeWilson) reported
@DamianoNana @virginmedia I had the same issue with VM, signed a contract and then a month later they changed the contract 🧐
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Zoe Yems
(@ZoeYems) reported
@virginmedia Thanks, I've sent the message. Hopefully the chat BOT can help me!
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Liz sullivan
(@Lizzysully) reported
@virginmedia is there a problem with emails today or do I have an issue ?
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Shaun Wren
(@Shaun_Wren) reported
@virginmedia I did check and an engineer is working on something about catch up service so maybe it something to do with that
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Bec
(@becca_wade99) reported
@virginmedia Honestly not a clue, we’ve had a new box installed this week as the other was awful and this one is just as bad
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Neil Crossan
(@quietarea1) reported
@virginmedia Residential /. That was half the problem. No issues locally
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Jonathan Foulds
(@FouldsJonathan) reported
@virginmedia you can always tell the type of company you are signing up with. Time for a live chat agent regarding signing up, around 3 mins. Time for a live agent regarding technical faults, service failures or cancellation, currently coming up to 90mins.
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Tyler
(@Foxie_GG) reported
@virginmedia Yes I have, and I left virgin for 6 months because apparently the problem was due to stress in the area, I came back after 6 months because it was "fixed" and the problem is still occurring.
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Neil
(@Dexisson) reported
@virginmedia @virginmedia Is there an issue with your mobile service? Mine's been terrible for 2 days now. Haven't seen 4g and it takes 10 minutes to send a text. Had a "refreshing sim" message yesterday. Can you explain what's going on? Just signed up for a new phone as well.
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Neil Crossan
(@quietarea1) reported
@virginmedia Done it. No help