Virgin Media Outage Report in Brockworth, Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brockworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brockworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Brockworth, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Wi-fi | |
| Gloucester |
TV | |
| Cheltenham |
Internet | |
| Cheltenham |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brockworth, England
Latest outage, problems and issue reports in Brockworth and nearby locations:
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notreve31
(@LloydyBev123) reported
from
Gloucestershire, England
@virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change
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John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@virginmedia No issues but as I said it’s Vodafone they’re well known for being rubbish round here .
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K
(@serebro333) reported
from
Gloucestershire, England
@virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@virginmedia I’m trying to look at your packages as I want to move providers but your website doesn’t let you scroll anywhere on that page? Is it currently down? 😐
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maiella
(@maiellamipiace) reported
from
Gloucestershire, England
@virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?
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maiella
(@maiellamipiace) reported
from
Gloucestershire, England
@virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology
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sarah 💙
(@swebb1979) reported
from
Gloucestershire, England
@westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!
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Hannah ❤️
(@Hannah_S39) reported
from
Cheltenham, England
Why is my @virginmedia WiFi down boooooo
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Andy Gent
(@andygent) reported
from
Gloucestershire, England
@virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home
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Dave.C 🏴☠️#FBPE #Rejoin
(@Davinci9999C) reported
from
Cheltenham, England
@virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.
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John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@virginmedia Sadly no upgrades. Shame as my broadband etc I’ve been with for 26 years with few issues
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Neil Richardson
(@ricoedd) reported
from
Cheltenham, England
Virgin media broadband down again!!! #virginmedia. Need to move to other provider.
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John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@virginmedia Every call I make I can barely hear the other person. Happens all the time. Poor reception constantly . Because you align to Vodafone they’re hopeless round here .
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Hannah ❤️
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄
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Margaret Joseph 💙
(@Foxelms) reported
from
Gloucestershire, England
@virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.
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James Clarke
(@Fun_and_James) reported
from
Gloucestershire, England
@virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?
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Richard Kean
(@richkean) reported
from
Cheltenham, England
@virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑
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maiella
(@maiellamipiace) reported
from
Gloucestershire, England
Oh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Donovan
(@nickydon) reported
@virginmedia Numerous times, also filed a complaint that I never heard back from
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Helen Gz
(@GasperszHelen) reported
@virginmedia Tried all that already and noone got back to me. I'll contact terminations. I'm leaving after 20+ years. Anyone reading this DO NOT go with VM.. Customer service is APPALLING!
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Dave Armstrong
(@DaveArmstrong94) reported
@virginmedia internet down in Formby (L37) any idea when it will be back up and running?
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Y010SWG
(@thebray) reported
@virginmedia No problem is there a better number to call than sales, I feel this isn’t an issue for them and I don’t want to be sent between departments trying to find the correct one
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Sarah Kearney
(@Srahak) reported
@virginmedia what is happening with signal?! Second day I’ve lost all internet. Not particularly helpful when Working from home! It’s not good enough.
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Paul Shields 😷 🇪🇺
(@ShieldsDigital) reported
@virginmedia I just called it and there is still the same message "there aren't any issues". In the past few minutes the packet loss stopped, so hopefully that means it is fixed.
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Paul Stewart
(@redstewpot) reported
@virginmedia I felt fobbed off last time... so whats the point... don't understand why an engineer can't come check everything's ok and i have to wait 30 days... seriously poor
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Lester Pulsford
(@LesterPulsford) reported
@virginmedia Your horrendous ranking on Trustpilot could be reversed in 1 week if you established all customer service activities in the UK.
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The Woman
(@Macsmrs1) reported
@virginmedia I would, but I can't understand what the customer service advisor is saying.
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Rune
(@RuneStone1973) reported
@virginmedia So there isent even anything worth me phoning you up as would not get anywhere i have learning difficulties and need it current bill goes over for what i get for ESA witch i used to pay it but i have to now take money from my mum to help pay not god so ile just leave it for now.