Virgin Media Outage Report in Brockworth, Gloucestershire, England

Problems in the last 24 hours in Brockworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brockworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (3%)
• Phone (2%)

Live Outage Map Near Brockworth, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.

City	Problem Type	Report Time
Gloucester	TV	3 hours ago
Gloucester	Internet	4 hours ago
Gloucester	TV	5 hours ago
Gloucester	TV	5 hours ago
Cheltenham	TV	5 hours ago
Gloucester	TV	5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brockworth, England

Latest outage, problems and issue reports in Brockworth and nearby locations:

• 
  Margaret Joseph 💙 (@Foxelms) reported 42 seconds ago from Gloucestershire, England

  @virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.

• 
  EMMΛ (@iemhouston) reported 6 minutes ago from Gloucestershire, England

  @aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑

• 
  Original Wild (@wild_original) reported 9 minutes ago from Churchdown, England

  @virginmedia Had an email to say my Netflix A/C has been cancelled even though I’ve paid you my subscription - no one on live chat for almost an hour now to help - anyone there?!

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 9 minutes ago from Brockworth, England

  @virginmedia I want a monitored email address, I couldn't even sign in to my online account tonight

• 
  John Pickup (@john_glos) reported 9 minutes ago from Bishop's Cleeve, England

  @virginmedia Every call I make I can barely hear the other person. Happens all the time. Poor reception constantly . Because you align to Vodafone they’re hopeless round here .

• 
  K (@serebro333) reported 10 minutes ago from Gloucestershire, England

  @virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx

• 
  John Pickup (@john_glos) reported 12 minutes ago from Bishop's Cleeve, England

  @virginmedia No issues but as I said it’s Vodafone they’re well known for being rubbish round here .

• 
  Graham Fletcher (@1grahamfletcher) reported 14 minutes ago from Cheltenham, England

  @virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology

• 
  Gareth Balmer (@garethbalmer) reported 17 minutes ago from Gloucestershire, England

  @virginmedia has someone been a bit fat-fingered and pushed out a firmware update or something in the Gloucester area? Few people are having issues with their boxes restarting - ours went with a big click of the HDD, which was a bit worrying!

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 19 minutes ago from Brockworth, England

  @virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain

• 
  maiella (@maiellamipiace) reported 22 minutes ago from Gloucestershire, England

  @virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?

• 
  John Pickup (@john_glos) reported 30 minutes ago from Bishop's Cleeve, England

  @virginmedia Sadly no upgrades. Shame as my broadband etc I’ve been with for 26 years with few issues

• 
  Neil Richardson (@ricoedd) reported 31 minutes ago from Cheltenham, England

  Virgin media broadband down again!!! #virginmedia. Need to move to other provider.

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 33 minutes ago from Brockworth, England

  @virginmedia What I am seeking is a decent level of service for the money I am paying, who ever heard of a media service without an email address, that could be construed by a reasonable person to be a deliberate attempt to avoid scrutiny are you now being run by the government?

• 
  Richard Kean (@richkean) reported 34 minutes ago from Cheltenham, England

  @virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 38 minutes ago from Brockworth, England

  @virginmedia OK will it be possible to go DM as I don't think twitter needs to know my issues

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 39 minutes ago from Brockworth, England

  @virginmedia I will be leaving virgin if my service doesn't improve drastically and quickly

• 
  maiella (@maiellamipiace) reported 40 minutes ago from Gloucestershire, England

  Oh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!

• 
  𝗙𝗮𝘀𝗯𝘆𝘁𝗲𝘀 𝗥𝗲𝗮𝗹𝗶𝘁𝘆 (@FasbytesReality) reported 42 minutes ago from Cheltenham, England

  @virginmedia Doh just booked a technician and the status page now updated to say there is a service area fault . Do I need to cancel the technician ? Or will that happen automatically?

• 
  maiella (@maiellamipiace) reported 47 minutes ago from Gloucestershire, England

  @virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OnYourMarxGetSetGo! (@mohawkal) reported 3 minutes ago

  I'm paying @virginmedia a bunch of cash every month to provide a terrible and unreliable service. Their website doesn't work so I can't even get tech support. Can't wait to cancel.

• 
  William Killiner (@GSXBoy) reported 3 minutes ago

  @virginmedia cannot log into my emails tonight or log into MyVirginMedia homepage.. can't even run a service status?! ....BL6 4RQ..

• 
  richard mason (@rmasonuk) reported 4 minutes ago

  @virginmedia any update on issues in tw12? The resolution time keeps getting pushed out. @HamptonMiddx @TheHamptonite

• 
  billymazzer (@billymazzer) reported 10 minutes ago

  Honestly @virginmedia my wifi has been of for half an hour wtf

• 
  Tony Maudsley (@TonyMaudsley1) reported 12 minutes ago

  Why is it that every time I get through to someone at @virginmedia I get cut off...and despite having all your contact info in front of them (because they double check it when you eventually get through) they NEVER call you back!!! It's INFURIATING 😡😡😡

• 
  Martin (@stevenageburgh) reported 13 minutes ago

  @virginmedia Given the poor reliability of your broadband, I can't imagine why anyone would get on your spaceship.

• 
  Donna B (@beasknees81) reported 14 minutes ago

  @virginmedia omg so hating my Internet this evening. Trying to watch YouTube in bed on my tablet & it's been buffering for 10 minutes now. Been slow most of the afternoon plus the signal keeps dropping in other parts of the house. Got not sign in to check if there is any faults

• 
  The Fat Controller (@CraigMini3) reported 19 minutes ago

  @TonyMaudsley1 @virginmedia That’s every call centre no customer service whatsoever 🤬🤬🤬

• 
  Killa (@CultofKilla) reported 25 minutes ago

  @virginmedia Thanks for cutting our internet off for 2 days and nothing. Ive counted your estimated fix bullshit and you’ve done it 8 times and probably more. Favourite part is the reverting it from 12 tommorow to 10pm which is in 2 minutes. Only to go back and say 10am.

• 
  An Honest Mouthful (@ahonestmouthful) reported 25 minutes ago

  @TonyMaudsley1 @virginmedia Never use Virginia They are awful