Virgin Media Outage Report in Brockworth, Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Brockworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brockworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brockworth, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Stonehouse.
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Community Discussion
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Virgin Media Issues Reports Near Brockworth, England
Latest outage, problems and issue reports in Brockworth and nearby locations:
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👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England
@virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out
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Paul OD (@PaulOD80) reported from Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Andy Williams 🔶 (@cheltandy) reported from Cheltenham, England
@virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.
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Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England
@virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail
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👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England
@virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help
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Colette Etheridge (@Lettie73) reported from Gloucestershire, England
@virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.
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Colette Etheridge (@Lettie73) reported from Quedgeley, England
@virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!
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Chris (@Macker202) reported from Gloucestershire, England
@virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.
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Colette Etheridge (@Lettie73) reported from Quedgeley, England
@aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes
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Michael (@MichaelAlanHunt) reported from Gloucestershire, England
@Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down
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Ann Whitmore (@Whitmore1Ann) reported from Gloucestershire, England
@virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus
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Louise Morton (@Louisejmorton16) reported from Gloucestershire, England
@virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact
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Candia McKormack (@CandiaMcKormack) reported from Gloucestershire, England
Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.
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Colette Etheridge (@Lettie73) reported from Quedgeley, England
@virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬
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J Hemus (@jhemus2011) reported from Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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Hannah 💃🏼 (@Hannah_S39) reported from Cheltenham, England
Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha
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Paul OD (@PaulOD80) reported from Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Ann Whitmore (@Whitmore1Ann) reported from Gloucestershire, England
Virgin Media customer service - how I laugh! Don’t touch with a barge pole!
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👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England
@virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right
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Colette Etheridge (@Lettie73) reported from Quedgeley, England
@virginmedia No issues reported
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Nunn 🤘 (@gtfc_1) reported
As usual @virginmedia running like ****. Worse service provider I've even had. Utter garbage
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Emma Malone (@emmyloubird) reported
@virginmedia we regularly can’t watch catch up/on demand on our box without rebooting the box, or the show gets stuck on the adverts. Why does this happen and what’s the long term solution please?
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Michael🇿🇦🏆🏆🏆 (@GlazedGater) reported
@virginmedia is so ****....
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Andrea Sahadew (@AndreaSahadew) reported
Absolutely shocking customer service from @virginmedia. Moved house on 6/4, promised connection for 14/4. Fobbed off numerous times when we have tried to chase up. And we are now being told it will be 27/4 at the earliest. How do we WFH or our son study for his A’levels?
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r (@trebor8422) reported
@virginmedia mate im not even getting a wifi connection now.. every month therss issues with the Internet gettinh boring now
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Amanda Knox (@AmandaKnox555) reported
@markcharnock @virginmedia Sky will always look for a way to reduce costs or offer freebies when you call to talk about increases. I moved to Sky from Virgin a few years ago now because of their lack of help over price hikes.
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Mel McDonald (@melmcdonald_) reported
@virginmedia I just want to leave Virgin - after three months!! - every time I call I'm told that I'm breaking up. I've called on three different phones - why is it always my problem?
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Mark Gibbons (@floydhead01) reported
@markcharnock @virginmedia My fiancee had problems when wanting to up grade she had been a loyal customer for 6 years. And they wouldn't give her an upgrade as she always payed the phone bill on there automated phone line from her Mobile and not direct debit. Any she said I'm leaving and going to another
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Michael Swan (@SharpSwan) reported
@virginmedia So despite a payment agreement being made, you've taken the whole final bill via DD and then I HAVE posted back the router etc yet you email me today saying you're charging £40 for not returning it. WTF
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O'Flaherty Events 💙 (@oflahertyevents) reported
@virginmedia when are you going to sort out your abysmal network? Three days down. No compensation. Off again now!! This is ridiculous yet @richardbranson makes millions from your customers misery! Explain and fix!!!!