Virgin Media Outage Report in Brockworth, Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brockworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brockworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (33%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Brockworth, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, Dursley and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Dursley |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Wi-fi | |
| Cheltenham |
Internet | |
| Gloucester |
Community Discussion
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Virgin Media Issues Reports Near Brockworth, England
Latest outage, problems and issue reports in Brockworth and nearby locations:
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Paul
(@paulhewlett1983) reported
from
Gloucestershire, England
@virginmedia I received it about a week about in the post, you tell me? Surely you must know as it’s been released. The box is prompting me to upgrade as instructed on the Home Screen of the menu! But it does not work. Any help at this point is greatly appreciated
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Matt
(@Duranium1991) reported
from
Gloucestershire, England
@virginmedia Hello. A new router was due to be delivered today as part of my upgrade to 1gb broadband. I never received a message from Yodel & didn't receive a delivery.
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Sarah Godfrey
(@Sarah_E_Godfrey) reported
from
Bishop's Cleeve, England
@virginmedia hi there, our hub 3 constantly has a red light on suggesting it’s overheating but it’s on the floor, uncovered, out of sunlight and not near anything else. Also have connection issues - have tried to fix using link but says I’m not at my address. I am. Thanks.
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
This problem with @virginmedia programmes screwing up had best be sorted before the Euros kick off in a bit.... Struggling to find something of worth to watch atm. Thank god not all channels aren't screwed 🤬😤🤬😤
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Michael Craggs
(@Mike_CBromford) reported
from
Tewkesbury, England
@virginmedia I’d appreciate a call please to discuss the lack of customer care from your teams when dealing with a family bereavement #noempathy
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Richard
(@Gooner_Richard) reported
from
Gloucestershire, England
@virginmedia Hi, is there an issue with your online services at present? I don’t appear able to use Virgin TV Go. My TV and broadband services are both working fine.
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Paul
(@paulhewlett1983) reported
from
Gloucestershire, England
@virginmedia I have received the 360 remote control after I upgraded and when I try and update the software as instructed I get that message! I have spoken to 4 different people, no one can fix it and they refuse to send out an engineer as the box is “working correctly” ! I Beg to differ
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Pippa 🇪🇺
(@pippameekings) reported
from
Gloucestershire, England
@virginmedia Problems in the GL14BG area, is this being looked into? TiVo keeps rebooting
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia What I am seeking is a decent level of service for the money I am paying, who ever heard of a media service without an email address, that could be construed by a reasonable person to be a deliberate attempt to avoid scrutiny are you now being run by the government?
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Gareth Balmer
(@garethbalmer) reported
from
Gloucester District, England
@virginmedia how broken is the routing table this morning?
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Paul
(@paulhewlett1983) reported
from
Gloucestershire, England
@virginmedia I received my 360 remote today and the box will not update says migration is not possible! Help?
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Gareth Balmer
(@garethbalmer) reported
from
Gloucestershire, England
@virginmedia has someone been a bit fat-fingered and pushed out a firmware update or something in the Gloucester area? Few people are having issues with their boxes restarting - ours went with a big click of the HDD, which was a bit worrying!
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia 1. I never get to speak to someone who speaks English as their mother tongue, 2. Despite being a customer for a number of years and spending more than £100 a month, I have been hit with a late payment charge because I had a heart attack and was in hospital,
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David Lavery
(@DavLa2020) reported
from
Gloucestershire, England
@virginmedia is my V6 Tivo box fragged? Constant cycle between green warning screen and reboot...no answer from Web chat and will mot let me book Technician. HELP!
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Chris
(@Beardedwelsh) reported
from
Gloucestershire, England
Every day around this time by business Virgin Broadband goes down... 😩 Just why? @virginmedia #virginbroadbandissues
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Hammerdan
(@Hammerdan13) reported
from
Cheltenham, England
@virginmedia I am trying to cancel my contract, but you have sent me down a conversation with a computer. You are now in breach of our contract as you have failed to cancel it or listen to me upon my request. Your customer service is embarrassing!!
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia The problem I'm having is that there is an awfully long wait to connect with a human, who seems to be speaking under water into a bucket, and it's a struggle to understand them, how do I connect to someone who is in the UK?
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Alex Bennett
(@AlexBennettUK) reported
from
Gloucestershire, England
Over 40 minutes (and waiting mainly on hold) for @skytv to sort out the fact I can’t download any content. I’m apparently a “Diamond Customer” as I’ve been with sky for about 20 years. Not for much longer. @virginmedia what offers do you have for disgruntled Sky customers?
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Richard
(@Gooner_Richard) reported
from
Gloucestershire, England
@kel14bt @WestBromEL Glad you got it sorted. I used to work for Virgin Media as an engineer. For it to take as long as it has, it will have been a network fault, which is much harder to solve than at the end user’s property (which I did). They could definitely communicate this better to customers.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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bill osmond
(@billosmond) reported
Having real problems with @virginmedia at the moment. Despite repeated calls and tweets nothing seems to be improving the situation. Very frustrating #virginmedia
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Has Beard, Plays Games
(@hbpg_) reported
@virginmedia No. I am not hauling my desktop downstairs then spending ages to configuring the "Super"hub as a router to run a rest that will tell me what I already know. My infrastructure at home is not the problem.
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bill osmond
(@billosmond) reported
@virginmedia When I suggested getting an engineer round to try and mend the problem I was told there is no need as it was being worked on internally. It’s not getting any better.
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Chetna K
(@Chetna_K) reported
@virginmedia been a whole week since intermittent wifi at home. Tried to call customer service but after a long wait it automatically disconnects. Beyond frustrated just a family trying to work from home and can’t!! 😭
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Ali Ahmet
(@Turko73) reported
@virginmedia I have just been on the phone WhatsApp your agent for almost 5 hours with no resolution. I then decided to call your customer services and 3 people have put me on hold and cancelled my call. This is not good service at all.
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Not My Real Name
(@yepreallynotme) reported
@virginmedia So, just so I'm clear. You perform planned maintenance. Fry my hub and then tell me I need to wait a week for you to fix it. I'm working from home. How the hell do you expect me to do this? Your maintenance has caused my loss of Internet and work. An engineer should be sent now.
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Sian Milner
(@sianhelena_m) reported
@virginmedia If everytime I call the installations team they can’t help, what do you propose that I do?? At this point I might as well just cancel my contract.
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Masaeb Ahmad
(@themotablogger) reported
@virginmedia every day without fail you super fast #broadband fails. Been with for 12 years and now the service has fallen off a cliff!!’ Why??? #IG2 #ilford
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baseblade
(@baseblade) reported
@virginmedia Ok so done the restart, the reset and the site won't let me sign in, keep coming up with ooops times out
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KatherineLondon
(@DandyKatherine) reported
@virginmedia I keep being told there are issues affecting my area and they’re being fixed - since April. My next door neighbour is with VM and has no issues. I just want an engineer to visit, after 4 months it’s reasonable to ask.