Virgin Media

Virgin Media Outage Report in Quedgeley, Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Quedgeley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Quedgeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Quedgeley, Gloucestershire, England 01/15/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Quedgeley, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.

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City Problem Type Report Time
United KingdomGloucester Total Blackout
United KingdomGloucester Total Blackout
United KingdomGloucester Wi-fi
United KingdomGloucester TV
United KingdomGloucester Internet
United KingdomGloucester Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Quedgeley, England

Latest outage, problems and issue reports in Quedgeley and nearby locations:

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes

  • AmuzaRamona Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail

  • DebbieMarksey Debbie Marks (@DebbieMarksey) reported from Quedgeley, England

    @virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬

  • PaulOD80 Paul OD (@PaulOD80) reported from Brockworth, England

    @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

  • AmuzaRamona Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    @virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail

  • CharmedWatson83 Emma Watson (@CharmedWatson83) reported from Longford, England

    @virginmedia Media, problems still hasn’t been resolved

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia still no service. All fast sleep or watching tv to worry about customers

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia still crap service. It comes and goes not constant so annoying

  • CandiaMcKormack Candia McKormack (@CandiaMcKormack) reported from Gloucestershire, England

    Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia No issues reported

  • MichaelAlanHunt Michael (@MichaelAlanHunt) reported from Gloucestershire, England

    @Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia crap service again in GL52 3ND. Cancelling ASAP

  • Macker202 Chris (@Macker202) reported from Gloucestershire, England

    @virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.

  • PaulOD80 Paul OD (@PaulOD80) reported from Brockworth, England

    @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

  • Lettie73 Colette Etheridge (@Lettie73) reported from Gloucestershire, England

    @virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Al49870764 Al (@Al49870764) reported

    @virginmedia You are literally threatening to charge money. I aint doing a thing. You collect your crap.

  • Buddy_Matt Matt Gray (@Buddy_Matt) reported

    @virginmedia Disconnection was the 2nd of May, so 50 days ago. Communication has been terrible. Billed for a service that was disconnected. MyVirgin still states wrong refund amount. And have been told it's been raised to a manger today but will take up to another month to arrive.

  • MadhuJain89 Madhu Jain (@MadhuJain89) reported

    @virginmedia Still not working - if the technician is in the area, can they not pop around?

  • GlenOxman Sir Ratters_plink (@GlenOxman) reported

    @sir_frankuk @virginmedia We've had great service from @virginmedia today Frank, our WiFi was wiped out in a fire, they turned up when they said they would. We had 2 visits today to get us up and running, I can't fault them.

  • Shimbolina Michelle Jones (@Shimbolina) reported

    @virginmedia I’ve cancelled and I’m gobsmacked by your customer services. You can’t get the box out to me and the earliest date is next week Tuesday

  • KarenWolman Karen Wolman (@KarenWolman) reported

    @virginmedia Virgin needs to 1. explain their refusal to instantly restore a service they themselves admitted was WRONGLY disconnected 2. Provide compensation to the customer commensurate to the huge loss of time, terrible stress and widespread loss of services inflicted. All avoidable.

  • BenaudsGhost Benauds Ghost (@BenaudsGhost) reported

    @KatePinkSmith @LindsayWesker @virginmedia If there is two of you then get on something like Quidco and get your other half to sign up as a new customer. Me and the Mrs have done this for the past 6 years and got about £700 in cashback, 1 PS4 and 2 Samsung TV's and whatever deal is on offer and usually better. 👍

  • rickross1212 Rick Ross (@rickross1212) reported

    @virginmedia No I never received email that complaint was logged 🤯 he gave me the reference number which I quoted further up! It’s also been over 48 hours since complaint we raised 🤯reference c-19062234

  • Hmartin1Martin Martin (@Hmartin1Martin) reported

    @virginmedia How can I sign in if password won't reset not happy at all

  • GeorgeSkinner1_ George Skinner (@GeorgeSkinner1_) reported

    @virginmedia I’ve text them and that is for broadband/mobile issues. Our issue is not related to that.