Virgin Media

Virgin Media Outage Report in Quedgeley, Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Quedgeley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Quedgeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Quedgeley, Gloucestershire, England 11/07/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Quedgeley, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Dursley.

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City Problem Type Report Time
United KingdomGloucester TV
United KingdomCheltenham TV
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomGloucester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Quedgeley, England

Latest outage, problems and issue reports in Quedgeley and nearby locations:

  • richkean Richard Kean (@richkean) reported from Cheltenham, England

    @virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.

  • Davinci9999C Dave.C 🏴‍☠️#FBPE #Rejoin (@Davinci9999C) reported from Cheltenham, England

    @virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.

  • iemhouston EMMΛ (@iemhouston) reported from Gloucestershire, England

    @aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑

  • BlueMoonMod Richard Goddard (@BlueMoonMod) reported from Brockworth, England

    If Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia

  • Jolzski Smithstaaaa (@Jolzski) reported from Gloucestershire, England

    @virginmedia I’m trying to look at your packages as I want to move providers but your website doesn’t let you scroll anywhere on that page? Is it currently down? 😐

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia Every call I make I can barely hear the other person. Happens all the time. Poor reception constantly . Because you align to Vodafone they’re hopeless round here .

  • Hannah_S39 Hannah ❤️ (@Hannah_S39) reported from Cheltenham, England

    @virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia Sadly no upgrades. Shame as my broadband etc I’ve been with for 26 years with few issues

  • Bristolmary Mary (@Bristolmary) reported from Aylburton, England

    Hello @virginmedia is there and issue with broadband in Bristol please? My dad is having an issue connecting to anything, he’s tried firestick, iPad and iPhone. Nothing connects. He’s tried restarting router?

  • Foxelms Margaret Joseph 💙 (@Foxelms) reported from Gloucestershire, England

    @virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.

  • swebb1979 sarah 💙 (@swebb1979) reported from Gloucestershire, England

    @westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!

  • Hannah_S39 Hannah ❤️ (@Hannah_S39) reported from Cheltenham, England

    Why is my @virginmedia WiFi down boooooo

  • serebro333 K (@serebro333) reported from Gloucestershire, England

    @virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx

  • maiellamipiace maiella (@maiellamipiace) reported from Gloucestershire, England

    Oh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!

  • ricoedd Neil Richardson (@ricoedd) reported from Cheltenham, England

    Virgin media broadband down again!!! #virginmedia. Need to move to other provider.

  • andygent Andy Gent (@andygent) reported from Gloucestershire, England

    @virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia No issues but as I said it’s Vodafone they’re well known for being rubbish round here .

  • LloydyBev123 notreve31 (@LloydyBev123) reported from Gloucestershire, England

    @virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change

  • Fun_and_James James Clarke (@Fun_and_James) reported from Gloucestershire, England

    @virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cptnemouk Captain Nemo uk (@cptnemouk) reported

    @MrBez1 @bearz1066 @virginmedia Same, but even my phone data is slow.

  • hellofthedevil Tommy Haddon (@hellofthedevil) reported

    @alex_house @virginmedia my guy, their "redundancy" also went down, their entire network disappeared off the internet for 4+ hours

  • stuarthardman Stuart Hardman (@stuarthardman) reported

    Pretty sure this is the final straw with me and @virginmedia constantly poor connection that is nowhere near what I pay for and now completely down. Just need toob/@CityFibre to get their network in and off I go.

  • GC_and_Tech Geek Culture & Tech (@GC_and_Tech) reported

    Virgin website is also down... Possibly due to the amount of people trying to figure out their service status. On the other hand considering they had issues for 6+ hours maybe someone went Mr. Robot on them. #virginmedia #VirginMediaoutage

  • lownotesrus Isabel Leah (@lownotesrus) reported

    @virginmedia I hope you are fixing the outage ASAP. I have work to do that needs the internet, I need to work from home today....your service is a joke as no comments or updates only blank screens and silence.

  • CherylKaye_1 Cheryl Kaye (@CherylKaye_1) reported

    If I hadn't just transferred to @surfshark I would find them currently trying to cover their *** while their service is down quite entertaining. As it is I am just feeling frustrated. @virginmedia having issues, told can get round it with a VPN, except that is down too. FFS.

  • KevinAdamFowler Kevin Fowler (@KevinAdamFowler) reported

    @virginmedia internet down SE23 2UJ. Tried resetting, doesn’t work and the status tracker app doesn’t work. Can you look into this

  • 08unknown04 🤫 (@08unknown04) reported

    @virginmedia plz fix the damm internet issue you donuts. I’ve spent an hour wasting my time thinking I had a faulty box.

  • Mia6620 Mia66 (@Mia6620) reported

    @virginmedia there appears to be widespread WiFi issues today. Can’t even do a status check. Why no update from you? What is going on???

  • EASY0NTHEPEPSI Fuller Go (@EASY0NTHEPEPSI) reported

    @NickBruzon @virginmedia Yeah seems to be a UK wide outage