Virgin Media Outage Report in Quedgeley, Gloucestershire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Quedgeley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Quedgeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Quedgeley, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Total Blackout | |
| Cheltenham |
TV | |
| Gloucester |
Phone | |
| Gloucester |
TV | |
| Gloucester |
Internet | |
| Gloucester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Quedgeley, England
Latest outage, problems and issue reports in Quedgeley and nearby locations:
-
Colette Etheridge
(@Lettie73) reported
from
Gloucestershire, England
@virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.
-
Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!
-
Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
-
Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes
-
Hannah 💃🏼
(@Hannah_S39) reported
from
Cheltenham, England
Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha
-
Candia McKormack
(@CandiaMcKormack) reported
from
Gloucestershire, England
Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.
-
Chris
(@Macker202) reported
from
Gloucestershire, England
@virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.
-
Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬
-
Louise Morton
(@Louisejmorton16) reported
from
Gloucestershire, England
@virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact
-
Michael
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down
-
Ann Whitmore
(@Whitmore1Ann) reported
from
Gloucestershire, England
Virgin Media customer service - how I laugh! Don’t touch with a barge pole!
-
Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia No issues reported
-
J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
-
Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
-
👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right
-
Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia still no service. All fast sleep or watching tv to worry about customers
-
Andy Williams 🔶
(@cheltandy) reported
from
Cheltenham, England
@virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.
-
👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out
-
👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help
-
Ramona Amuza
(@AmuzaRamona) reported
from
Gloucestershire, England
@virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mendo. Just Mendo.
(@MendoBurr) reported
Bit disappointed by @virginmedia. None of my upgrades in the past have locked me into a new 18 month contract - upgrading to 1Gig would, and the chat agent didn't even notify me of that. We're planning to move in March, had to cancel the upgrade. Shame.
-
Kathryn
(@Kathryn_McCaw) reported
@virginmedia On demand, catch up and apps but I have an engineer coming out today but aside from that your customer service is awful and no one is acknowledging my complaint you can’t close it when the customer is still unsatisfied
-
Dr Prithvi Hirani
(@PrithviHirani) reported
@virginmedia hey my internet has stopped working. This is second morning in a row. Can you help
-
Paul Moore
(@peeyem2k) reported
First call to @virginmedia 20 minutes, 3 call transfers, call cut off on 3rd transfer, 1 disappointed customer who hasn’t had his query sorted who wished @sky were doing his broadband instead #customerservice
-
Steve Phillip
(@Linked2Steve) reported
@virginmedia is there a problem with broadband in the HG3 1EJ area. Also my VM app won’t allow me to log in with my usual email and password- it says I’m not the primary user?
-
Tony Hogan
(@uktonyeverton) reported
@virginmedia No, haven’t had an active account since 2011, never had any issues before, no notice given, causing massive disruption to my life and business, lost contacts, messages, NHS, utility etc etc etc
-
Victoria Edwards
(@Ticvoria3) reported
@virginmedia She is less interested in an investigation than in help&reassurance with her worries of how much data fraudster can access. You and every other body involved urge the use of 2FA as safe&secure. She is 80, housebound and would welcome better service.
-
Alan Surgeon
(@AlanSurgeon) reported
@virginmedia No they didn’t ? Booked an engineer for me. Online it actually said there were problems in the area but they couldn’t see this on their system ?
-
Ash Williams
(@_AshWilliams83) reported
@virginmedia can I cancel my phone line and not experience any drop in service to my tv/internet? Easiest/fastest way to go this? Thanks
-
#Manners1973
(@Stacey1882) reported
@virginmedia It's still bad John, and I have had to get out my office and use another one. What is the issue in RH11, it's not good enough & the fault repair date keeps going out. You must know what the issue is? Faulty cables, head end equipment damaged, bird strike?