Virgin Media

Virgin Media Outage Report in Quedgeley, Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Quedgeley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Quedgeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Quedgeley, Gloucestershire, England 02/16/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Quedgeley, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomCheltenham Wi-fi
United KingdomGloucester E-mail
United KingdomGloucester Internet
United KingdomGloucester Internet

Community Discussion

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Virgin Media Issues Reports Near Quedgeley, England

Latest outage, problems and issue reports in Quedgeley and nearby locations:

  • AmuzaRamona Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    @virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail

  • jhemus2011 J Hemus (@jhemus2011) reported from Cheltenham, England

    @SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK

  • Hannah_S39 Hannah 💃🏼 (@Hannah_S39) reported from Cheltenham, England

    Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out

  • Macker202 Chris (@Macker202) reported from Gloucestershire, England

    @virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.

  • Whitmore1Ann Ann Whitmore (@Whitmore1Ann) reported from Gloucestershire, England

    @virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus

  • CandiaMcKormack Candia McKormack (@CandiaMcKormack) reported from Gloucestershire, England

    Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬

  • PaulOD80 Paul OD (@PaulOD80) reported from Brockworth, England

    @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

  • Louisejmorton16 Louise Morton (@Louisejmorton16) reported from Gloucestershire, England

    @virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact

  • Lettie73 Colette Etheridge (@Lettie73) reported from Gloucestershire, England

    @virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help

  • MichaelAlanHunt Michael (@MichaelAlanHunt) reported from Gloucestershire, England

    @Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right

  • cheltandy Andy Williams 🔶 (@cheltandy) reported from Cheltenham, England

    @virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia No issues reported

  • Whitmore1Ann Ann Whitmore (@Whitmore1Ann) reported from Gloucestershire, England

    Virgin Media customer service - how I laugh! Don’t touch with a barge pole!

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes

  • PaulOD80 Paul OD (@PaulOD80) reported from Brockworth, England

    @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • luptonn Nigel Lupton (@luptonn) reported

    @ewanbirney @virginmedia Your initial thoughts on IP stack issues are probably right. Maybe an error with Traffic Shaping?

  • NinaWildeUK Nina Wilde (@NinaWildeUK) reported

    @virginmedia Today yes But the reach has been awful since we got the new hub It's never worked across the whole house For what we pay it should

  • VirginMediaIE Virgin Media Ireland (@VirginMediaIE) reported

    @MaurizioTello Hi Maurizio having checked your details you're currently through to Virgin Media Ireland and I'm afraid we're unable to help with this here however,

  • Doublebucket1 James T. Burke (@Doublebucket1) reported

    @virginmedia 59 minutes and counting to get passed from one department to next dept as landline not working at all. Having to ring from mobile..

  • Cooksley They call me Shrugs (@Cooksley) reported

    @virginmedia @Ofcom srill no call, more lies, more ridiculous customer service what a shower of ****

  • tonyhawken Anthony John Hawken (@tonyhawken) reported

    @virginmedia Just done the service status test. This reports nothing - says that everything is fine.

  • weblyish Weblyish (@weblyish) reported

    @richard_ive @Petrique3 @virginmedia Same here it's not DNS but I'm starting to think virgin have an issue with AWS since I think most of the stuff I can't get is on AWS backend (prime, zoom, Netflix) whereas teams and Google services seem fine

  • AlfonsoMorPen Alfonso Mora (@AlfonsoMorPen) reported

    @ewanbirney @virginmedia hello Ewan, I have a similar problem, I live in N4 as well, anydesk or TeamViewer dont work. I couldnt work this morning... @virginmedia

  • dinkydeans Dinkydeans (@dinkydeans) reported

    @virginmedia wow customer service at its finest, how is your campaign falling though or not being set up correctly my fault, but you offered me the discount then cheek to charge me full price until compliance sort it out, your funny. #joke

  • wmbadel Waheed Badel (@wmbadel) reported

    @virginmedia Yup. I rebooted multiple times.I also called your CS line last week and was told there was nothing you could do about the wifi reception in my home although the issue is not to do with wifi connection.Since the upgrade the reception has dropped even if when sitting by the router.