Virgin Media Outage Report in Quedgeley, Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Quedgeley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Quedgeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (33%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Quedgeley, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, Dursley and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Dursley |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Wi-fi | |
| Cheltenham |
Internet | |
| Gloucester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Quedgeley, England
Latest outage, problems and issue reports in Quedgeley and nearby locations:
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Joe Harper
(@joe_joeharper) reported
from
Cheltenham, England
@Ofcom you should really investigate how @virginmedia Von people into thinking they’re on a rolling contract and then hit you with a £200 charge when you try to cancel.
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Joe Harper
(@joe_joeharper) reported
from
Cheltenham, England
@virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint
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Ray
(@RayWebpro04) reported
from
Gloucestershire, England
@virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.
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Ian Watson
(@WattsChelt) reported
from
Brockworth, England
@virginmedia On the basis that I can’t get through to anyone in Virgin and the online help isn’t helping, will anyone respond to my Tweet of 15 hours ago?
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booksbythewoods
(@booksbythewoods) reported
from
Cheltenham, England
@virginmedia It says there's an issue with TV but broadband is fine, but our issue is with our broadband. I've rebooted the rooter again and no change
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia I should have recognised that is the number I’ve been calling. Other than an online test it just leads you around in circles. No further forward, no fix, just a little more cheesed off. Really disappointing.
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Jamie
(@jamierudge) reported
from
Cheltenham, England
@virginmedia your V6 box is so unreliable! Random picture breakups, loss of signal, audio out of sync... Makes me want move to another provider! 😠
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N A T A L I E👼🏼
(@natsc0tt) reported
from
Cheltenham, England
Call me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤
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Shôn Douglas
(@shon_douglas) reported
from
Cheltenham, England
@virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.
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Jon Bassett
(@twisterssister) reported
from
Gloucestershire, England
@virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me
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booksbythewoods
(@booksbythewoods) reported
from
Cheltenham, England
@virginmedia Morning, it's still not working I'm afraid. Same situation as yesterday
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint
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Dr Paul Atkinson
(@DrPaulAtkinson) reported
from
Cheltenham, England
@vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!
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N A T A L I E👼🏼
(@natsc0tt) reported
from
Cheltenham, England
@virginmedia bunch of absolute scammers. Paying £80 a month for nothing. Constantly using 4g on our phones as the internet is getting less than 1mb of internet, our home security is constantly off because of this. Phone gets put down when we call for help. Absolute joke.
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Krystyna Wynn
(@KW_GuinnessH) reported
from
Gloucestershire, England
@virginmedia just been on hold to speak with someone for 1 hour 5 minutes and finally was getting through then “the other person has cleared” we have no WiFi since you upgraded me earlier, please help
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The Mayflower
(@chunfkong) reported
from
Cheltenham, England
@virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
It must be getting closer to Christmas @virginmedia the scam billing problem emails claiming to be from you are increasing. All reported to the national cybercrime team
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Muck-Spout Skippy
(@skippy_c) reported
@virginmedia I was kept waiting on hold for complaints for over half an hour and was offered a £3.50 discount for 6 months. A week after recieving a letter telling me my service had incresed in price by, you guessed it, £3.50.
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Violeta
(@Violetilla) reported
@virginmedia yes, but *which* alternative method will allow me to get through and complain about my complaint so you don't close it in 28 days? What is the correct option path in that page to get somewhere useful?
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🐻Charlie Eisnor🐻
(@CharlieEisnor) reported
@bt_uk one of the worst providers want @virginmedia back please come to my location 😔😔
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Miss Handsome Pants
(@_AudaciousAngel) reported
@SarahBnotG @virginmedia I feel your pain Sarah. I've had this conversation many times over the years, they always end up re-setting it for me but still never works. I'm cancelling soon - £104 a month is extortionate
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dave ****
(@dave_smeg) reported
@virginmedia Engineer had left by the time I got back. My broadband connection was working when I left the house. Service checker does show an issue in the area. Call Centre said it should be fixed by 6pm.
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Jamie
(@_JamieA5h) reported
@virginmedia my wifi is down yet again, constantly offline lately, not good enough at all, give me the phone number so I can speak to an actual person instead of being fobbed off with automated service. Absolute joke of a service lately!!
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dave ****
(@dave_smeg) reported
@virginmedia There is another network update for this area coming early next month. I hope this fixes the problems that have been happening since the last network update in January.
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ClaireC
(@clairecranton) reported
@virginmedia I’ve just had ANOTHER call with them asking to speak to my husband and when I said no they put the phone down. How poorly are your people trained?
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menomum
(@menomum1) reported
@MartinSLewis @bbc5live Why are @virginmedia charging £240 exit fee? I’m moving to a new area and they don’t provide it there. I’ve been a loyal customer for over 20 years, to say I’m disappointed is an understatement
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Shirley Pringle 💙🌈
(@shirleypringle) reported
@virginmedia That really isn’t helpful - I’m a new customer and Sky have offered to help with cost of terminating my contract I will do that. I don’t want to be on hold for the 4th time for nothing to be actioned.