Virgin Media Outage Report in Stonehouse, Gloucestershire, England
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The latest reports from users having issues in Stonehouse come from postal codes GL10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stonehouse, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Stonehouse, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
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| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stonehouse, England
Latest outage, problems and issue reports in Stonehouse and nearby locations:
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Emma Watson
(@CharmedWatson83) reported
from
Longford, England
@virginmedia Media, problems still hasn’t been resolved
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Ramona Amuza
(@AmuzaRamona) reported
from
Gloucestershire, England
No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia crap service again in GL52 3ND. Cancelling ASAP
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Candia McKormack
(@CandiaMcKormack) reported
from
Gloucestershire, England
Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia internet down yet again can you please sort this out as it happens on a regular basis and you should be paying us when you do not provide the service we are paying for
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Chris
(@Macker202) reported
from
Gloucestershire, England
@virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.
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Michael
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down
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Terry Hemmings
(@terry1hemmings) reported
from
Quedgeley, England
@CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@_peeqi @virginmedia I am getting around 10% of advertised speed by @virginmedia over WiFi when sitting 3metres from router. Faults team REFUSE to look at WiFi issues. @virginmedia won't even acknowledge complaint sent via @resolvercouk around 2 weeks ago!
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George Baker
(@Georgebaker6969) reported
from
Thornbury, England
@james90147996 @JonBake45257780 Funny how they call themselves virgin yet they only ever seem to **** people over. 🤔 @virginmedia
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia still crap service. It comes and goes not constant so annoying
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@virginmedia @Ofcom Not sure what a customer can do if @virginmedia are openly misleading & refusing to acknowledge or respond to complaints. How can I get a refusal or deadlock letter from them if they will NOT respond at all. @OmbudServices @Ofcom @ASA_UK @MoneySavingExp @resolvercouk
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless
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Ramona Amuza
(@AmuzaRamona) reported
from
Gloucestershire, England
@virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail
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Debbie Marks
(@DebbieMarksey) reported
from
Quedgeley, England
@virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia still no service. All fast sleep or watching tv to worry about customers
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@moizmehek @virginmedia I am getting 10 Mbps against advertised speed of 108 Mbps by @virginmedia Not sure if @ASA_UK and/or @Ofcom can help as @virginmedia refuse to handle faults of WiFi and can't leave penalty free unless handled by faults team.
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Owen-Smith 💖
(@mrsmavgun) reported
@LutzSchueler I believe you are someone quite high up at Virgin Media. How do I contact you please? If you are a very decent human being you would be appalled with the way I have been treated the last 6 months by them. One angry customer who needs answers please 🙏🏼
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Fergus Smith
(@oldscotbooks) reported
@EyeEdinburgh @virginmedia Yeah, I had the exact same issue - the broadband hub sits upstairs, the phone hub downstairs. Fortunately I've got multiple chargers for the landline, so I plugged the base station into the hub and moved a charger downstairs.
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Andrew Folga
(@andrew_folga) reported
@virginmedia Hi, I've been charged £24 for package changes where I have never requested any. When calling support I am being told that I will be refunded in 2 instalments but never explained the reason why I am being overcharged. In fact if not for me checking my account and ...
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Rob Mcgimpsey
(@Rob_Mcgimpsey) reported
from
Romsey, England
@virginmedia Your pre-installs team cannot assist either. It seems nobody can actually help.
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Duncan P⭐️⭐️
(@duncanpemberton) reported
@virginmedia Hi. No first time with virgin fibre so I had asked about a problem signing in on my virgin media app. Then got a pvt message with your logo. Scumbags preying on people
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jker123
(@jker125) reported
@virginmedia I’ve rebooted multiple times and installed all updates. There are 5 network providers available and Virgin is at the top, there is just no signal when I click it. I’ve had one bar for a few minutes this morning and my texts came through, but it’s back to nothing now.
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David Gould
(@dgzipit) reported
@virginmedia Additionally, other areas around Guildford are similarly very bad compared to when it was excellent when Vodafone provided your service. So there's little choice for us but to leave Virgin Mobile. It was a huge mistake by VM to move to O2.
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james holah 🇺🇦
(@james_holah) reported
@virginmedia And there’s the issue. Speaking with an agent, rather than your automated systems that go round and round in circles…
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Justine Punjwani
(@Justinep30) reported
@virginmedia After speaking to 14 different people another appt was booked for today. I rang this morning to check the engineer would call and was told there was no note for them to do so. Spoke to a ‘manager’ who said there was a note. This is a reoccurring problem; no consistency!
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Mr Edwards
(@iEddiez) reported
@EggsyGLC @16_bit_baldy @virginmedia Best of luck with the complaint. I did the same about speeds a few years back. The resolution was that they couldn't see a speed decrease to the router. So they closed it without notification. My word against theirs. Best of luck with it.