Virgin Media outages and service status in Thornbury, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 24 outage signals in the last 24 hours around Thornbury, including 24 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 2:21 PM GMT+1.
- TV (55%)
- Internet (21%)
- Wi-fi (12%)
- Phone (10%)
- Total Blackout (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Thornbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornbury, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Portishead, and Conham.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
TV | 4 hours ago |
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Bristol
|
TV | 4 hours ago |
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Bristol
|
TV | 4 hours ago |
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Bristol
|
TV | 4 hours ago |
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Bristol
|
TV | 4 hours ago |
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Bristol
|
Phone | 4 hours ago |
Nearby cities with recent reports
30 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Thornbury, England
Latest outage, problems and issue reports in Thornbury and nearby locations:
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WE ARE TUCO (@tuco_tuco) reported from Bristol, EnglandWow @virginmedia really can't sort their stuff out.......HELP its a joke
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Paul Burdon (@burdmiester) reported from Kingswood, England@virginmedia broadband in BS166EB is totally rubbish again, got to switch this service is really really poor #inconsistent at best.
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Derby Pascal (@derbypascal) reported from Bristol, England@virginmedia I'm not sure what you mean, I literally have no signal or mobile data, hundreds of people are in the same position. And others with EE and Three are also down in this area but no one knows why...
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Jonathan (@DigitalJonathan) reported from Bristol, EnglandLooks like @virginmedia #virginmedia is down in Bristol again. Bravo. Idiots
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Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia @virginhelp Yes. Have done this and spoken with your ‘fault management service’ who cut me off when I was explaining the problem.
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Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales@Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages
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SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England@virginmedia internet down in BS8?
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Gill Harrison (@gillih) reported from Bristol, EnglandHi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?
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emmainbristol (@emmainglasgow) reported from Bristol, England@virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now
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Stuart Gallop (@creativeskg) reported from Bristol, England@virginmedia Your TV and internet services in BS8 Bristol are still down! When is this being resolved!? #VirginMediaoutage
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Chloe (@chloehester) reported from Bristol, England@virginmedia my partner has had no reception on his mobile for at least 24 hours now, we've tried resetting the phone etc and nothing is working. Is there an issue on the network?
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william brown (@williamjbrown) reported from Bristol, England@O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”
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Ｒｉｃｈａｒｄ Ｊ． Ｌｏｃｋｌｅｙ－Ｈｏｂｓｏｎ (@LOCKLEYHOBSON) reported from Bristol, England@virginmedia No internet. You say they’re are no problems in my area. You’re liars #virginmedia …
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Steve Parsons (@steveparsnips) reported from Stoke Gifford, England@virginmedia I have spent 7hrs40mins today in a WhatsApp chat with your customer services trying to terminate my broadband and still haven't finalised it. I will be cancelling my DD as I am paid up until May 4th and your hub will be available for you to collect if you wish
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vinnie voke (@vinnievoke) reported from Bristol, England@virginmedia @virginhelp so 17h with no reply wicked costumer service
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Alexandra Powell (@gingermurkin) reported from Patchway, England@virginmedia Issue with virgin mobiles not accepting incoming calls, going straight to voicemail. Was told this would be resolved last night but still not working. Any resolution ETA??
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KB (@kadenbatt) reported from Warmley, England@virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ross paterson (@praetorian1369) reported@virginmedia TV is not working started pixelated, but after restarting box every channel saying not authorised, plus anytime i try contacting them on any of their numbers or on line chat telling me my account not found. Would be nice if you could update your main page letting people know what is happening and why your contact numbers wont work
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Ben (@bennn222) reported@Lisa19576 @virginmedia @Virgin It’s a national issue you just have to wait until it comes back on.
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VanessaH (@V_hardsteppa) reported@virginmedia Shockingly bad, also my broadband speeds are rubbish!
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Greg Eden (@EdenGreg) reported@virginmedia Why do you State all equipment is working when it's NOT😡 SICK & tired of unplugging my equipment because you ststes everything is working in the App Disgusting paying for TV service & Not getting it
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Jenna McGregor Jackson📷🌅💙 (@Jennababes) reportedAnyone else got issues with @virginmedia TV?? No channel is working, the picture is just frozen
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Chris Gill (@Chrisgill95) reported@virginmedia It's a joke. I sign into my account to check service... then tells me (from within my account) I don't have one. Sort it!
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JAY (@Gio69833033) reported@virginmedia Issues or no issues COME TO DOVE HOLES IN BUXTON. I hate sky.
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RPR (@Jimmusic801) reported@virginmedia @5IMON_ Very poor service overall from @virginmedia Problem with my account as I believe I’m being overcharged… £119 for a deteriorating service…
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Dave Pearce (@DavePea15343212) reported@virginmedia Our teams are already working on the ongoing issue, and they’ve advised that they need a bit more time to get everything fixed. The current estimated time to resolve this is around 24 hours. Is that the time frame for fix?
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ross paterson (@praetorian1369) reported@virginmedia Started of pixelated TV, tried to contact virgin and on the two occasions I got through told me can't find my account and then the automated response hung up. Now not getting any TV but telling me the channel is not authorised. Pathetic service