Virgin Media outages and service status in Thornbury, England

Problems in the last 24 hours in Thornbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornbury, England

The most recent Virgin Media outage reports came from the following cities: Bristol, and Portishead.

City	Problem Type	Report Time
Bristol	Internet	11 hours ago
Bristol	Internet	23 hours ago
Bristol	Internet	1 day ago
Bristol	E-mail	1 day ago
Bristol	Phone	1 day ago
Bristol	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Thornbury, England

Latest outage, problems and issue reports in Thornbury and nearby locations:

• 
  Mary (@Bristolmary) reported 12 seconds ago from Aylburton, England

  Hello @virginmedia is there and issue with broadband in Bristol please? My dad is having an issue connecting to anything, he’s tried firestick, iPad and iPhone. Nothing connects. He’s tried restarting router?

• 
  Jonathan (@DigitalJonathan) reported 36 seconds ago from Bristol, England

  Looks like @virginmedia #virginmedia is down in Bristol again. Bravo. Idiots

• 
  Matthew Turner (@MTurnerNFL) reported 14 minutes ago from Bristol, England

  @virginmedia Hi there, the engineer came round but it hasn't fixed the issues. It's dropped 4 times now in the last hour, despite me doing a full reset. It's completely unusable. Please help!!

• 
  Shitsgigglesngloves (@Shitsgigglesng1) reported 19 minutes ago from Kingswood, England

  @Birdybabe07 @virginmedia Bt, great deals atm. Once back on openreach network you can move around with over 50 companies. Once on virgin you can only use virgin. bt will happily re instal to get you back on openreach network. Unless you need business fibre...then I can provide or advise👍.

• 
  Gill Harrison (@gillih) reported 20 minutes ago from Portishead and North Weston, England

  @virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia

• 
  Tina Badley (@tinabadley) reported 22 minutes ago from Bristol, England

  Has anyone else's @virginmedia email gone down AGAIN? I'm trying to run a business here.

• 
  SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported 26 minutes ago from Bristol, England

  @virginmedia internet down in BS8?

• 
  Paul Burdon (@burdmiester) reported 29 minutes ago from Kingswood, England

  @virginmedia broadband in BS166EB is totally rubbish again, got to switch this service is really really poor #inconsistent at best.

• 
  J Stan (@Superstan_92) reported 30 minutes ago from Bristol, England

  @virginmedia Multiple problems when moving home. Now we have been told we won't have anything installed until 31st December when we moved in on 29th November.

• 
  Tina Badley (@tinabadley) reported 31 minutes ago from Bristol, England

  @henningmc_ @virginmedia Nightmare! At least I have a paperback to help me get to sleep!

• 
  KB (@kadenbatt) reported 33 minutes ago from Warmley, England

  @virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing

• 
  Jonathan (@DigitalJonathan) reported 35 minutes ago from Bristol, England

  Genius timing @virginmedia - webinar to deliver in 2 hours and now you go cold again. I’m not even surprised. Terrible company, utterly unreliable.

• 
  🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported 37 minutes ago from Bristol, England

  So why is it impossible to speak to a real person at @virginmedia ? Live chat is down, phone leads to a system test then hangs up. I just want to speak to someone 😩 #virginmedia

• 
  Gill Harrison (@gillih) reported 40 minutes ago from Portishead and North Weston, England

  @virginmedia John I have done all that already. And it’s not worked. I have spoken with my IT support and they confirm this is a problem with your servers. How are you proposing to sort this out for me please?? I’m paying for a service @virginmedia is not providing.

• 
  Hi, call me Chu x (@xChuChux911) reported 44 minutes ago from Bristol, England

  @virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.

• 
  Alister Betts (@alisterbetts) reported 45 minutes ago from Bristol, England

  @virginmedia - if I have a problem actually logging in, it would appear that there is no way to actually contact you... help please!

• 
  Paul Burdon (@burdmiester) reported 46 minutes ago from Kingswood, England

  @virginmedia Totally shocking services again, tried web chat messaging etc crap. Speed test less that 12 mbps, paying for 100mbps 🤯🤯🤯 What are you going to do it In off after 20+ years of pain, no more!

• 
  Lee (@leedumble) reported 49 minutes ago from Avonmouth, England

  @virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡

• 
  Steve Parsons (@steveparsnips) reported 50 minutes ago from Stoke Gifford, England

  @virginmedia I have spent 7hrs40mins today in a WhatsApp chat with your customer services trying to terminate my broadband and still haven't finalised it. I will be cancelling my DD as I am paid up until May 4th and your hub will be available for you to collect if you wish

• 
  Rosemary Jane Fox (@RosemaryJaneFo1) reported 60 minutes ago from Bristol, England

  @virginmedia #rude #badservice Had Virgin broadband installed just to discover a better deal on money supermarket. Contacted them to ask if they would honour it and was refused point blank, told not to complain, wouldn’t put me through to the boss and wouldn’t give her name.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Elaine Rust (@elainerust) reported 2 minutes ago

  @virginmedia YOU’VE CANCELLED MY SWITCH AGAIN. THREE TIMES YOU’VE DONE THIS. It’s unbelievable that you can get away with it. @ofcom @MoneySavingExp Please help.

• 
  Leon Fleming (@leonfleming) reported 4 minutes ago

  @virginmedia I've just sent you a DM about my virgin 360 box. Please help.

• 
  Hatz (@DevilHatman) reported 6 minutes ago

  @TheParty1sOver @virginmedia Yeah, wouldn't hold my breath... my issue has been ongoing since the 1st and still no fix in site

• 
  Edson (@leftcheats) reported 7 minutes ago

  @youfibre After being with Virgin Media / Diamond Cable / NTL for over 3 decades.. I was worried about switching. Well, I made the switch. 1000mb Up 1000mb Down £25 for a 12 month period. Zero downtime as I post. AMAZING. Keep this up. TOP TOP Service Provider.

• 
  Alex Burton (@AlexBass08) reported 9 minutes ago

  More issues with @virginmedia. My nan was out of contract and they repeatedly called with "better deals". She wanted to lower her bill but ended up paying more after being sold 500Mb broadband and Sky Cinema. She lives alone. I called back and said it felt like elder abuse. Why?

• 
  Hatz (@DevilHatman) reported 10 minutes ago

  @rokokoprufei @virginmedia I've had an issue with them for 2 weeks and counting. My downloads are fine but uploads are broken at a network level.

• 
  Jonathan H (@howdo01) reported 11 minutes ago

  @virginmedia What with the losing channels right left and center, pass few months seen about 5-6 channels, latest one That's TV, price up, channels down, what are you replacing them with, Rewind would be a good one to start with.

• 
  Howard Borrington (@Howard1963OT) reported 13 minutes ago

  @JasonAlderwick @richardbranson Confusing though it is Jason, Richard Branson has never owned Virgin Media. He held a minority stake of roughly 10% and licensed the Virgin brand name to the business until the company was bought out by Liberty Global in 2013.

• 
  Colin Smith (@smithco76) reported 14 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Same experience when my father died in September. Everyone was fantastic. Insurance, banks, utilities. Everything dealt with, no dramas & gave us plenty room & time to get paperwork. Virginmedia were horrible. Forced my mum to take out another contract before they’d close my dads

• 
  Joanna O'Donovan (@22abfabf1cf4408) reported 19 minutes ago

  @virginmedia no broadband in Shankill. Outage?? No info on your app.