Virgin Media

Virgin Media Outage Report in Thornbury, South Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Thornbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Thornbury, South Gloucestershire, England 03/29/2024 10:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Thornbury, South Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Stonehouse.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Total Blackout
United KingdomBristol Phone
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol E-mail

Community Discussion

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Virgin Media Issues Reports Near Thornbury, England

Latest outage, problems and issue reports in Thornbury and nearby locations:

  • AyrtekCricket Ayrtek Cricket (@AyrtekCricket) reported from Bristol, England

    @Roaster323 @virginmedia FaceTime and WhatsApp are over 4G or WiFi anyway. This is for normal calls/texts when you don’t have any signal. I built my office with insulated floors/roof/walls which means it’s terrible for signal due to foil used on the insulation so at least this will resolve that issue

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @georgiebingham It’s not just Sky, @virginmedia has had a stinker for weeks in Bradley Stoke, Bristol. It’s the worst I’ve seen it since I had it a few years ago, 100mbs should be the speed, yet the signal is in and out for weeks! But I’ve seen it’s not just me it’s the rest of the UK too

  • Allypally52 Alison Newnham (@Allypally52) reported from Bristol, England

    @virginmedia suddenly unable to log into virgin on phone, my Mac, husband’s PC so unable to access emails. Won’t recognise password, security question etc or allow me to change. Please help!

  • burdmiester Paul Burdon (@burdmiester) reported from Kingswood, England

    @virginmedia Have real issues with installing and configuring my new WiFi and TV box. Hub continues to flash green and has been for 5 hours, as such can’t proceed to the next stage. Call help desks waited 90 minutes #helpme

  • SToolis Steve (@SToolis) reported from Bristol, England

    @virginmedia internet down all day, again, here in Bristol. 🤬 Absolute joke considering how much we pay each month. Please acknowledge and accept some responsibility! #virginmediadown #virginmedia #virginbroadband

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia 🤣 if only this could be believed. Service is no different than any prior month - stop using the current situation to excuse Virgin’s continuous shortcomings it assumes customers are somewhat mentally incapacitated

  • AyrtekCricket Ayrtek Cricket (@AyrtekCricket) reported from Bristol, England

    @Ciaransworld @Roaster323 @virginmedia Yep that’s what I’ve got in the office as I’ve got a separate WiFi network in here set-up. It’s not the WiFi strength more the lack of phone signal I get in here!

  • sophiegiltinan Sophie Giltinan (@sophiegiltinan) reported from Avonmouth, England

    Well my internet went down in the middle of my online exam (which I was doing terribly at anyway), managed to finish but it was utter shit. Ironically this is not the first time I have been shafted by @virginmedia and probably wont be the last.

  • CoachGeracitano Ben Geracitano (@CoachGeracitano) reported from Kingswood, England

    @virginmedia I have spoken with your team again who say an engineer will be in contact within the next 2-3 days. So there is a fault. And since the call I have now got limited internet... so please do not lie. Instead be honest to a customer of of 10years.

  • tuwituwo Niall (@tuwituwo) reported from Bristol, England

    @virginmedia please help! I’ve been trying all afternoon to resolve an issue with my new order. The online chat goes through to departments with no one in. On the phone call the person hung up on me when I asked for more help. Now on hold again for 50 min

  • SToolis Steve (@SToolis) reported from Bristol, England

    @virginmedia Your service is telling me there is a TV fault but no broadband issue, which is complete rubbish. We've been without broadband all day 🤬 #virginmedia #virginbroadband #virginmediadown

  • BlackMayan UNEMPLOYED AUB🇲🇼🇬🇧 (@BlackMayan) reported from Kingswood, England

    @notsolittlezee @virginmedia They never respond.. They are exhausting. Me and them are in a toxic relationship I swear. Hard to walk away and yet I keep being abused.

  • sarahcliftonsc Sarah (@sarahcliftonsc) reported from Kingswood, England

    @virginmedia Thanks for nothing!! There isn't anything on sky sports so I rang up to remove it and they can't as the price goes up. What a load of shite!!!!!! And cheers for never replying to my tweets

  • PayneTito Tito Payne (@PayneTito) reported from Bristol, England

    @virginmedia. What is going on with your service. My internet dropping out every 5 mins !! This has been happening for days !!

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia internet piss poor most expensive package WiFi piss poor customer service shit don’t understand what a shock can you reset and wait 3 hours 😡😡😡😡😡😡😡

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @virginmedia your device in the BS32 are of bristol is beyond a joke! You expect us to pay money for a service that dial is faster all those years ago! Sort it out!

  • Ornsack Dave Brain 🧠 (@Ornsack) reported from Bristol, England

    I can deal with Virgin Media being down but it appears O2 is down too so I can’t save the day by flicking to 4G. Having to resort to watching NORMAL TELEVISION like the old days.

  • dangerous_85 Dave (@dangerous_85) reported from Bristol, England

    @virginmedia sooo would be nice if the service yiu are providing didnt keep cutting out while I am trying to work. Sort it out ffs!!!

  • BlackMayan UNEMPLOYED AUB🇲🇼🇬🇧 (@BlackMayan) reported from Kingswood, England

    I don't need your help anyway @virginmedia wasteman...

  • SToolis Steve (@SToolis) reported from Bristol, England

    @virginmedia At 6am this morning still no service, absolutely ridiculous 🤬 #virginmedia #virginbroadband #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mjlappo Mikey Lappin (@mjlappo) reported from Nottinghamshire, England

    @virginmedia Thank you for getting back to me. I wanted to look at changing my package, however given the level of customer service I feel it’s best to move to another provider. I should be getting a call back from a Manager today. Fingers crossed 🤞🏼

  • Lil_Dix1984 kate dixon (@Lil_Dix1984) reported from Victoria, Wales

    @virginmedia fuming! 😡. Sick of calling tech support, waiting 30mins to answer call. Apparently no probes with broadband yet we still get non😡😡. Not paying it anymore!...cancel😡 #useless #broadband

  • hhukradio Adam Moore (@hhukradio) reported from Walthamstow, England

    @virginmedia your checker says there are no issues but your network is saturated. When will you fix your network. @ofcom

  • kam_afzal Kamran Afzal (@kam_afzal) reported from Manchester, England

    @virginmedia Further to this, your customer service is terrible as is your pricing structure. The company that comes to ‘install’ the service are a bunch of cowboys and have compete disregard for a customers home. Wouldn’t use your service ever again.

  • kam_afzal Kamran Afzal (@kam_afzal) reported from Manchester, England

    @virginmedia Lastly, still waiting on a cheque from last year for services that I was charged for but didn’t use. Refund only available via cheque obvs because with it being 2018 you still hadn’t caught up with bank transfers. Thinking about, your entire offering is a crock of shit.

  • bettyjo62 Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @virginmedia Yes I live in Abingdon and the service is not good. Anytime there is rain there seems to be a problem

  • bettyjo62 Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @MirrorTech @DailyMirror We do have a lot of problems @Virginmedia and has been going on for sometime

  • gemmafisher5 gemma fisher (@gemmafisher5) reported from Gateshead, England

    @virginmedia what an absolute #nightmare to #cancel my services because I’m movinghouse my call has been hung up on #twice now #1andahalf hours on the phone and I’m still on #hold 🤬

  • BeckGareth Gareth Beck (@BeckGareth) reported from Burnley, England

    @virginmedia gone down in BB10 again

  • tess_hs Tess Hornsby Smith (@tess_hs) reported from Leeds, England

    Urgh @virginmedia are the worst. Been hanging on for over half an hour, was on the cusp of wanting to leave, really want to now. Just can't as they have left us permanently on hold gggrrr.