Virgin Media Outage Report in Thornbury, South Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thornbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Thornbury, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
Wi-fi | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Thornbury, England
Latest outage, problems and issue reports in Thornbury and nearby locations:
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Miles
(@Milesenberg) reported
from
Bristol, England
@virginmedia my mum's landline is down and she's found your customer service that she's tried to call on mobile completely unhelpful. She needs an engineer to go to her house to fix it.
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Tiffany
(@lazy__goth) reported
from
Bristol, England
@virginmedia No, it doesn’t, and the internet goes down again within hours, usually in the evening when I presume there’s high usage. We’re in a loop - report issue, told issue is resolved, issue happens again.
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Jonathan
(@DigitalJonathan) reported
from
Bristol, England
Looks like @virginmedia #virginmedia is down in Bristol again. Bravo. Idiots
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Steve Parsons
(@steveparsnips) reported
from
Stoke Gifford, England
@virginmedia I have spent 7hrs40mins today in a WhatsApp chat with your customer services trying to terminate my broadband and still haven't finalised it. I will be cancelling my DD as I am paid up until May 4th and your hub will be available for you to collect if you wish
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KB
(@kadenbatt) reported
from
Warmley, England
@virginmedia I did all that. I waited for thr led to go out. Then went and plugged it in and went green the flashed blue again. 24 hours to connect? It's been working for ages then after the outage yesterday all of a sudden its gone
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KB
(@kadenbatt) reported
from
Warmley, England
@virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing
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DavidJWood
(@RedWoodyLFC) reported
from
Bristol, England
@SteTinsley @virginmedia Mind you its been up and down like a ****** draws all day Got very little work done
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Sethina A Watson
(@morefluids) reported
from
Bristol, England
It is rubbish right now. Dropped my WiFi and couldn’t use mobile network. Service has been terrible past 3 weeks. Really bad @virginmedia #virginmedia Seems like it’s not just me
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leanne
(@TerryLeannepri1) reported
from
Avonmouth, England
@virginmedia what is going on with the broadband as it's down again and I can't ring 150 from my landline as it's coming up that the number hasn't been recognised
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Stuart Gallop
(@creativeskg) reported
from
Bristol, England
@virginmedia Your TV and internet services in BS8 Bristol are still down! When is this being resolved!? #VirginMediaoutage
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Jonathan
(@DigitalJonathan) reported
from
Bristol, England
Genius timing @virginmedia - webinar to deliver in 2 hours and now you go cold again. I’m not even surprised. Terrible company, utterly unreliable.
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Sean Lewis
(@brizzlesean) reported
from
Yate, England
Honestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.
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DavidJWood
(@RedWoodyLFC) reported
from
Bristol, England
@JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running
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william brown
(@williamjbrown) reported
from
Bristol, England
@virginmedia You put the prices UP and your service we get goes DOWN. How much are you knocking OFF our bills, after all there’s compensation when your trains 15 or 30 min late.
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Sam&Snooper
(@SamAndSnooper) reported
from
Bristol, England
Looks like @virginmedia is down across the UK. The outage is so big it’s crashed their website.
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Der Shru
(@DerShru) reported
from
Bristol, England
Saw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R
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Der Shru
(@DerShru) reported
from
Bristol, England
@virginmedia another outage again? Fix your ****
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James Harrison
(@jamesmjharrison) reported
from
Bristol, England
@virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…
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The Pistol from Bristol
(@pistolpete303) reported
from
Kingswood, England
@virginmedia trying to call 789 this morning. Either does not connect or getting an engaged tone. Also website not working correctly. Is there a problem as need to speak with you ASAP?
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Kieran Traveller 🛫 🏰🚢
(@KieranTrvlr) reported
from
Bristol, England
@virginmedia I have, and I get an automated service that hangs up on me after sending a text. I just want to order wifipods. I’ve tested the speed in the app, but it’s not allowing me to do anything. Chat doesn’t work, and calling won’t let me speak to anyone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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hari krishnan
(@hari_lhk) reported
@virginmedia @SkyUK Finally @SkyUK was able to solve my problem as committed . Thanks
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GM Mark Howitt
(@MarkHowitt) reported
The funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...
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GM Mark Howitt
(@MarkHowitt) reported
The funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...
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GM Mark Howitt
(@MarkHowitt) reported
The funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...
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Jo
(@anne8622) reported
@virginmedia hi you have already done my switch service from @SkyHelpTeam however my box hasn’t arrived I have now got no broadband and it’s essential
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TBONETONE
(@Tigerdecor) reported
@virginmedia had about a month's worth of decent internet when we signed up with you then since, it's been intermittent ****, we had someone out to change cables,hub, and connectors in the hub on the street and after about 2 weeks of decent internet, were back to intermittent
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Jeff Gilmore
(@jazzyjeff10) reported
@virginmedia So I take it the service engineers are off for the weekend and bank holiday. Really says what Virgin Media think of their customers. No TV services for a week and not even an explanation of what the problem is.
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P. Lenus
(@PLenus42458532) reported
@virginmedia what ******** are you guys doing now , this is the 4th time . can you guys please stop ripping people off and fix your **** ? i have 3 technicians come over so far & nothing gets fixed . all you guys do is delay it so that you can STEAL another months pay .
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Harry Evans
(@hryevans) reported
@virginmedia any idea when my internet will be back up and running. It’s been down for around 28 hours now
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Jot Shoker
(@jot_shoker) reported
from
West Bromwich, England
I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated