Virgin Media Outage Report in Westerleigh, South Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Westerleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westerleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Westerleigh, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
City | Problem Type | Report Time |
---|---|---|
Bristol | Wi-fi | |
Bristol | Wi-fi | |
Bath | Internet | |
Bristol | Wi-fi | |
Bristol | Internet | |
Bristol | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Westerleigh, England
Latest outage, problems and issue reports in Westerleigh and nearby locations:
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viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia hey my internet’s gone down (green lights are flashing on the hub) and I can’t sign into my account online to see if there’s a problem.
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Andrew Dodd
(@Doddstar79) reported
from
Bathford, England
@virginmedia No. I’m not wasting any more of my time in @virginmedia especially to phone up costing me time and money to stop you posting crap through my door.
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Bruce Allen
(@sbcallen) reported
from
Bristol, England
@virginmedia Internet connection has been down, again, all day. BristolBS8. Automated reporting and another 23 minutes waiting for technical support
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Jason side
(@jason_side) reported
from
Bristol, England
@virginmedia No thanks I keep doin this and it keeps saying there's a problem and I keep being told it will be fixed
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viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia I don’t have any internet on a wired connection either. And that link says there’s nothing wrong with my service
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Amy Beardmore
(@amybeardy) reported
from
Winterbourne, England
@amandavin @virginmedia I need fibre though because of stupid children streaming games and all sorts of nonsense. Anything other than virgin also comes with a £50 BT phone line installation. They’ve got me over a barrel
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
Can’t watch @itvcorrie cause for some reason @virginmedia is down AGAIN remind me why I’m paying you £90+ a month to only for it to be FAULTY #OneUnhappyCustomer
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LM❤️
(@Rockchic65) reported
from
Bristol, England
@virginmedia I've recieved my new mobile bill this morning, but it's far too much to be correct. I cannot log on to my account online. Keeps sending me in a loop to sign in, new password etc.. Help me please.
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Georgina Kerry
(@kerry_georgina) reported
from
Bristol, England
@virginmedia Yes it says there is an issue that should be fixed by 3pm today but it said the same thing yesterday
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Pastor Matt
(@MattScript) reported
from
Filton, England
@virginmedia It still doesn't work. The TiVo Netflix app worked briefly last night but that threw the same error eventually. Everything else works fine.
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Alex
(@AlexOrr1) reported
from
Bristol, England
@virginmedia 1. not usually one to gripe about customer service. But I waited in for 5 hours today for one of your engineers to come round to install broadband (between 1-6). No show, no texts/emails from you to say they would be late or where they were...
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
@virginmedia down again.. no phone line internet or TV here in BS16
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Rich Hemming
(@1210sounds) reported
from
Bristol, England
@alone_music @virginmedia Jesus that’s bad, thought it could be done online the activation. I moved house and they said 20£ to move. What they didn’t say was that they renewed the contract and double billed me as they take one month in advance as a new contract. Complained to @virginmedia nothing done
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
@granuailemalia @SkyUK Probably the same issue @virginmedia had a while ago.
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Jason side
(@jason_side) reported
from
Kingswood, England
@virginmedia Box is connected to TV via HDMI cable I've tried different cables and hdmi ports on TV to eliminate those as issues. Doesn't happen with on-demand programs.
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Matt Ewing
(@MattEwing7) reported
from
Bristol, England
@Virgin @virginmedia @richardbranson Your customer service is so painful and appalling. 2 rings and the sales team answer, 20 minute transfer to Loyalty team, gave up when needing to be transferred to Contract Services team. FFS I only wanted to remain a customer!!!
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Jon Holloway 📫
(@jph98) reported
from
Chipping Sodbury, England
@virginmedia quite obviously struggling with internet in the last few weeks. Frustrating and highly annoying for those who depend on it for their businesses. The incredulousness is the worst part. #internet #home #wifi #virgin
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Pastor Matt
(@MattScript) reported
from
Bradley Stoke, England
@virginmedia Yes. It doesn't work on any of my devices. TV. Laptop. Phone. The phone works on 4G and the laptop works on another network. Just not when connected to Virgin Media.
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luke beedle
(@lukejherridge) reported
from
Kingswood, England
A phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia
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Janine Jones
(@Janeenie) reported
from
Bristol, England
@virginmedia still not working this morning, any ideas. ( I have paid my bill)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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@me@jasoncartwright.com
(@jasoncartwright) reported
Hey @virginmedia. Are you aware that the service to change "Web Safe" settings has been down for over a day now? Lady on the support phone got the same error as me.
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Jon Crisp
(@jon_crisp) reported
@virginmedia Standard! No help whatsoever……….
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Christopher Foster
(@ThatManDoc) reported
@virginmedia No **** Einstein it's not covered. (Am I surprised? Not in the slightest). It's another nail in the coffin of staying with your ever diminishing quality of service when we've been with you for well over a decade. cc. @olympicdiva
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Gemma Gillespie
(@GemmaGx) reported
@virginmedia Update... tv not working...
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Andy Tunstall
(@tunnotron3000) reported
No stream again tonight guys. Can you guess why? If you guessed Virgin Media then you are right again! This time, instead of an unreliable upload speed, I just have no internet whatsoever! Issue is due to be fixed by 11pm tonight so can't do anything, I'm afraid!
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nitram noir
(@M33lak) reported
@virginmedia Thanks. You still don’t get it. When we contact your team - as we did today via the WhatsApp chat we messaged back and forth for 5 hours. According to @virginmedia it’s okay to damage our connection and then say you’ll come on the 22nd March to fix. #WhatAJoke
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Richard Owen
(@rich_owen82) reported
@virginmedia I’ve tried that. The website. I did the trouble shooting telling me to turn everything off and restart. Didn’t work. Now I can’t get on the website
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speckii
(@speckyx) reported
@virginmedia I’ve tried, it takes me to the website and I sign in. It shows me my bill amount and service info but no chat. Does it make a difference that i’m using my mobile to access the site?
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LiamGM ⚫️⚪️⚫️⚪️
(@LiamGM90) reported
@virginmedia Right Now am angry at both you CAUSE virgin media has lied to me and my family When this is bs U don't even say SORRY FOR CAUSE A ******* PANIC ATTACK THIS morning before ring u Thank for that And switch the blame to 02 DOESN'T WORK cause Ur fault as well
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Adama Maïga
(@AdamaMaiga92) reported
@virginmedia Yes and I managed to cancel my contract in the end as it wasn't the first time this was happening and no one even informed me, I had to call you to find out it wouldn't work until then. I don't understand how I can pay for a service and not get an update.