Virgin Media

Virgin Media Outage Report in Westerleigh, South Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Westerleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westerleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Westerleigh, South Gloucestershire, England 01/15/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Westerleigh, South Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Wi-fi
United KingdomBath Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Westerleigh, England

Latest outage, problems and issue reports in Westerleigh and nearby locations:

  • alittleredpanda viki ✨✨✨ (@alittleredpanda) reported from Bristol, England

    @virginmedia hey my internet’s gone down (green lights are flashing on the hub) and I can’t sign into my account online to see if there’s a problem.

  • Doddstar79 Andrew Dodd (@Doddstar79) reported from Bathford, England

    @virginmedia No. I’m not wasting any more of my time in @virginmedia especially to phone up costing me time and money to stop you posting crap through my door.

  • sbcallen Bruce Allen (@sbcallen) reported from Bristol, England

    @virginmedia Internet connection has been down, again, all day. BristolBS8. Automated reporting and another 23 minutes waiting for technical support

  • jason_side Jason side (@jason_side) reported from Bristol, England

    @virginmedia No thanks I keep doin this and it keeps saying there's a problem and I keep being told it will be fixed

  • alittleredpanda viki ✨✨✨ (@alittleredpanda) reported from Bristol, England

    @virginmedia I don’t have any internet on a wired connection either. And that link says there’s nothing wrong with my service

  • amybeardy Amy Beardmore (@amybeardy) reported from Winterbourne, England

    @amandavin @virginmedia I need fibre though because of stupid children streaming games and all sorts of nonsense. Anything other than virgin also comes with a £50 BT phone line installation. They’ve got me over a barrel

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    Can’t watch @itvcorrie cause for some reason @virginmedia is down AGAIN remind me why I’m paying you £90+ a month to only for it to be FAULTY #OneUnhappyCustomer

  • Rockchic65 LM❤️ (@Rockchic65) reported from Bristol, England

    @virginmedia I've recieved my new mobile bill this morning, but it's far too much to be correct. I cannot log on to my account online. Keeps sending me in a loop to sign in, new password etc.. Help me please.

  • kerry_georgina Georgina Kerry (@kerry_georgina) reported from Bristol, England

    @virginmedia Yes it says there is an issue that should be fixed by 3pm today but it said the same thing yesterday

  • MattScript Pastor Matt (@MattScript) reported from Filton, England

    @virginmedia It still doesn't work. The TiVo Netflix app worked briefly last night but that threw the same error eventually. Everything else works fine.

  • AlexOrr1 Alex (@AlexOrr1) reported from Bristol, England

    @virginmedia 1. not usually one to gripe about customer service. But I waited in for 5 hours today for one of your engineers to come round to install broadband (between 1-6). No show, no texts/emails from you to say they would be late or where they were...

  • TimWorth1 τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    @virginmedia down again.. no phone line internet or TV here in BS16

  • 1210sounds Rich Hemming (@1210sounds) reported from Bristol, England

    @alone_music @virginmedia Jesus that’s bad, thought it could be done online the activation. I moved house and they said 20£ to move. What they didn’t say was that they renewed the contract and double billed me as they take one month in advance as a new contract. Complained to @virginmedia nothing done

  • TimWorth1 τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    @granuailemalia @SkyUK Probably the same issue @virginmedia had a while ago.

  • jason_side Jason side (@jason_side) reported from Kingswood, England

    @virginmedia Box is connected to TV via HDMI cable I've tried different cables and hdmi ports on TV to eliminate those as issues. Doesn't happen with on-demand programs.

  • MattEwing7 Matt Ewing (@MattEwing7) reported from Bristol, England

    @Virgin @virginmedia @richardbranson Your customer service is so painful and appalling. 2 rings and the sales team answer, 20 minute transfer to Loyalty team, gave up when needing to be transferred to Contract Services team. FFS I only wanted to remain a customer!!!

  • jph98 Jon Holloway 📫 (@jph98) reported from Chipping Sodbury, England

    @virginmedia quite obviously struggling with internet in the last few weeks. Frustrating and highly annoying for those who depend on it for their businesses. The incredulousness is the worst part. #internet #home #wifi #virgin

  • MattScript Pastor Matt (@MattScript) reported from Bradley Stoke, England

    @virginmedia Yes. It doesn't work on any of my devices. TV. Laptop. Phone. The phone works on 4G and the laptop works on another network. Just not when connected to Virgin Media.

  • lukejherridge luke beedle (@lukejherridge) reported from Kingswood, England

    A phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia

  • Janeenie Janine Jones (@Janeenie) reported from Bristol, England

    @virginmedia still not working this morning, any ideas. ( I have paid my bill)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jasoncartwright @me@jasoncartwright.com (@jasoncartwright) reported

    Hey @virginmedia. Are you aware that the service to change "Web Safe" settings has been down for over a day now? Lady on the support phone got the same error as me.

  • jon_crisp Jon Crisp (@jon_crisp) reported

    @virginmedia Standard! No help whatsoever……….

  • ThatManDoc Christopher Foster (@ThatManDoc) reported

    @virginmedia No **** Einstein it's not covered. (Am I surprised? Not in the slightest). It's another nail in the coffin of staying with your ever diminishing quality of service when we've been with you for well over a decade. cc. @olympicdiva

  • GemmaGx Gemma Gillespie (@GemmaGx) reported

    @virginmedia Update... tv not working...

  • tunnotron3000 Andy Tunstall (@tunnotron3000) reported

    No stream again tonight guys. Can you guess why? If you guessed Virgin Media then you are right again! This time, instead of an unreliable upload speed, I just have no internet whatsoever! Issue is due to be fixed by 11pm tonight so can't do anything, I'm afraid!

  • M33lak nitram noir (@M33lak) reported

    @virginmedia Thanks. You still don’t get it. When we contact your team - as we did today via the WhatsApp chat we messaged back and forth for 5 hours. According to @virginmedia it’s okay to damage our connection and then say you’ll come on the 22nd March to fix. #WhatAJoke

  • rich_owen82 Richard Owen (@rich_owen82) reported

    @virginmedia I’ve tried that. The website. I did the trouble shooting telling me to turn everything off and restart. Didn’t work. Now I can’t get on the website

  • speckyx speckii (@speckyx) reported

    @virginmedia I’ve tried, it takes me to the website and I sign in. It shows me my bill amount and service info but no chat. Does it make a difference that i’m using my mobile to access the site?

  • LiamGM90 LiamGM ⚫️⚪️⚫️⚪️ (@LiamGM90) reported

    @virginmedia Right Now am angry at both you CAUSE virgin media has lied to me and my family When this is bs U don't even say SORRY FOR CAUSE A ******* PANIC ATTACK THIS morning before ring u Thank for that And switch the blame to 02 DOESN'T WORK cause Ur fault as well

  • AdamaMaiga92 Adama Maïga (@AdamaMaiga92) reported

    @virginmedia Yes and I managed to cancel my contract in the end as it wasn't the first time this was happening and no one even informed me, I had to call you to find out it wouldn't work until then. I don't understand how I can pay for a service and not get an update.