Virgin Media Outage Report in Westerleigh, South Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Westerleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westerleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Westerleigh, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Westerleigh, England
Latest outage, problems and issue reports in Westerleigh and nearby locations:
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Hannimal 🇪🇺🇬🇧🏳️🌈
(@hisotalus) reported
from
Bristol, England
@Julie_B92 Especially when particularly young people might not be able to access internet for this kind of stuff on any other device than their phones. It’s so disappointing @virginmedia doesn’t reply to these tweets. I hope it’s an honest oversight and they’ll fix this.
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@AliReg @virginmedia They're terrible they hung up on me after an hour of waiting and bring transfers!! Looking on Twitter it seems to be normal practice for them 😡
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CHARLEE BLISS ®
(@charleebliss_) reported
from
Bristol, England
@virginmedia please can you help me with my order!! Tried to ring your offices but rude and useless
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Tito Payne
(@PayneTito) reported
from
Bristol, England
@virginmedia what’s going on with the service In the BS3 postcode area. I have no internet!!!
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia absolute disgrace. Advise via Twitter to make complaint, logged 2-no response, called lots no joy, promises result in nothing. Absolute shambles. STAY AWAY peeps!! Sky a dream in comparison
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Chris
(@chrisandobe) reported
from
Bristol, England
@virginmedia please get the mobile signal better in fishponds Bristol
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Chris Lowe
(@ChristoffLowe) reported
from
Bathford, England
@virginmedia I’ve had no broadband for nearly a week now! It’s not the first time and lost it for 4 days last time. The call centre is absolutely shocking! The worst customer experience I have ever had!
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Shane Richardson
(@shaner1989) reported
from
Bristol, England
@vmbusinesshelp @virginmedia @vmbusiness Hi, I think the issue is sorted now. @virginmedia has helped. Shame the call centre is awful though.
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Complaint should have been obvious from ALL the comms I’ve sent. Contracted TV, phone, unlimited BB £79/mth. Can’t get phone line (waiting 8 months) but £105 DDs taken each month. Truly appalling
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Shaun
(@SNewport01) reported
from
Kingswood, England
@virginmedia The Internet was down and I ran 4 diagnostics and each one told me my cable wasn't plugged in to my hub, after being on hold and ringing back I was instantly told by the automated service that my postcode had problems. Its fixed now
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia stopped our DD because you take excess ££ from our a/c. Called lots of times, written 2 complaints, been promised it’ll be sorted but empty promises AGAIN absolutely by far worse customer service I’ve ever experienced
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia are USELESS. Why do your agents always hang up on your customers this isn't the first time it's happened!!!! Please DM and arrange a call back ASAP
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Paul Burdon
(@burdmiester) reported
from
Kingswood, England
Can’t stream jack shit on @virginmedia waste of time fails every Twenty minutes #prepareexittoalternative
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Hannimal 🇪🇺🇬🇧🏳️🌈
(@hisotalus) reported
from
Bristol, England
On top of this since I changed to @virginmedia last week, they have sent me a marketing text message almost every day (Sunday is the only exception). I can’t find how to opt out of these and not sure blocking my network provider’s number is a wise idea. Never have I this quickly
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George Baker
(@Georgebaker6969) reported
from
Thornbury, England
@james90147996 @JonBake45257780 Funny how they call themselves virgin yet they only ever seem to **** people over. 🤔 @virginmedia
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Would love to call but thanks to you guys I don’t have a phone!!!!!!! & holding for 30 mins on a mobile is unacceptable. Here’s an idea, get your team to call me. It’s called customer service. Something Virgin don’t know if.
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Charlotte Hodkin
(@CharHodkin) reported
from
Bristol, England
@virginmedia worst customer service I have ever experienced geeeez just what you want on a Saturday....terrible team...don’t do it guys 😂 #BransonHaveAWord
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Scott Tobin
(@ScottTobin3) reported
from
Bristol, England
@virginmedia there is a problem with sky sports red button
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Suzy Evans
(@suzyqc7) reported
from
Bristol, England
@virginmedia we've got ongoing issues with tv and broadband in BS7. Please sort it out. Loosing count of how many times this has happened over the last few months.
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Chris Lowe
(@ChristoffLowe) reported
from
Bathford, England
@virginmedia My broadband has been down now for 6 days. This is the 3rd time this has happened and the last time lost it for 4 days. The customer support line is shocking for many reasons. Clearly Virgin do not know how to properly fix issues! Shocking service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CARRIEANN CASH
(@CarrieAn88) reported
@virginmedia hi for some reason my internet signal is very low at night time 😭 Why is it ok ok the day but not at night ??
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CJB
(@CJB1878) reported
@torlporl @virginmedia Ours has been sound for ages, then about two weeks ago it went to **** and it's been garbage since. I've been onto their tech support and next week I'm going to pretend to leave, so they'll send me a new router.
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Adele Smith
(@delbean01) reported
@virginmedia Absolutely ridiculous! Disconnected our TV & broadband on Tuesday a week before our house move without notice! Said you will reconnect us within 48hrs and now saying there's a problem and you can't do it! No one even been in touch to say there's issues!
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Seedy
(@Seedyy_) reported
Virgin media just go down again?
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Titor J ADDiNGI jnr
(@TitorJnr) reported
@virginmedia @sainsburys My internet is slow pls 😭😭
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baba_q_grill
(@baba_q_grill) reported
@virginmedia I have been installed fully but still not working
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A.C
(@adamcardy29) reported
@virginmedia sick of this **** WiFi
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Mark Walker
(@MarkWal28228802) reported
@virginmedia I will not call you back. If you have cancelled my service you should be calling me. I told my son he would have to ring you himself and guess what he said? Worst customer service he’s ever experienced. We are both leaving you as soon as possible.
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mark
(@mark88817192) reported
@virginmedia Not very good service is it. Not even a email saying the appointment was cancelled! R
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Adele Smith
(@delbean01) reported
@virginmedia Customer service shocking. No manager to speak to, no resolution, no help at all!!!!!!!