Virgin Media Outage Report in Westerleigh, South Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Westerleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westerleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Westerleigh, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Westerleigh, England
Latest outage, problems and issue reports in Westerleigh and nearby locations:
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes
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Der Shru
(@DerShru) reported
from
Bristol, England
@virginmedia another outage again? Fix your ****
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere
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Matt
(@LetRIP) reported
from
Thornbury, England
@virginmedia Yes. That isn’t the point though. Your website has no information about how to contact you. And your web chat takes 1 hour to do the task of reporting bad speeds. Your contact support needs vast improvement.
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Matt
(@LetRIP) reported
from
Thornbury, England
@virginmedia No. Your chat representative cut me off. Have wasted over an hour already. You must be joking if you think I’m going to waste more time on your awful service
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Mark Andres
(@CloudHQ) reported
from
Bristol, England
Internet outage in Bristol BS14 / BS4 @virginmedia please give a status update
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.
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william brown
(@williamjbrown) reported
from
Bristol, England
@O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”
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Rob Hurley ✈️
(@hurleyb0b) reported
from
Bristol, England
Hey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?
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Der Shru
(@DerShru) reported
from
Bristol, England
Saw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R
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The Pistol from Bristol
(@pistolpete303) reported
from
Kingswood, England
@virginmedia trying to call 789 this morning. Either does not connect or getting an engaged tone. Also website not working correctly. Is there a problem as need to speak with you ASAP?
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Chris Orman
(@chrisorman) reported
from
Bradley Stoke, England
@virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?
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James Harrison
(@jamesmjharrison) reported
from
Bristol, England
@virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…
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Chris Orman
(@chrisorman) reported
from
Bradley Stoke, England
Just spoken to @virginmedia customer services about red light on my hub. They GUARANTEED that the light will revert to white in the next 24 hours. Wonder what happen if their guarantee fails?
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Amz
(@amy_noony) reported
from
Bristol, England
Virgin media make me 🤬 Been with them for 6yrs (no other option in our flats), paid their extortionate prices & received pretty poor intermittent service. Moving house & they don’t supply our new area 🥳 but they would like to charge a cancellation fee of £30.38
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap
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Paul Terry
(@SurrealPaulT) reported
from
Bathford, England
@virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'
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Matt
(@LetRIP) reported
from
Thornbury, England
@virginmedia Quite the worst customer contact centre ever. Website does not offer phone or email contact. Only way to get web chat is to go to complaints page. 1 hour to get a 1 minute task done. Deliberately cut off twice. #poorservice
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Kieran Traveller 🛫 🏰🚢
(@KieranTrvlr) reported
from
Bristol, England
@virginmedia I have, and I get an automated service that hangs up on me after sending a text. I just want to order wifipods. I’ve tested the speed in the app, but it’s not allowing me to do anything. Chat doesn’t work, and calling won’t let me speak to anyone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ENDSARS🤎✊🏾🇳🇬
(@idorenyinhope) reported
The number this VM caller gave us was 017261981921 after my dad asked him for his contact details. I am extremely disgusted by their service and with the way in which we were dealt with. @virginhelp @virginmedia @libertyglobal
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Sinead Obeng
(@Sinead_Obeng) reported
@Ofcom @virginmedia further to my complaint, just discovered we’re trapped in unfair @virginmedia terms until we’ve had loss of service for 30 days otherwise WE have to pay £240 to disconnect. would be better off with a dial up connection at this rate...
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Steve G
(@Galliwasp) reported
18 hours on hold with @virginmedia - appearing to make it as difficult as possible to report issues. Appalling customer service so far
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ENDSARS🤎✊🏾🇳🇬
(@idorenyinhope) reported
1)Even though he had ended up fixing the WiFi he claimed that VirginMedia owes us over £400 due to the issue with the WiFi & tried to make me- the daughter of the bill payer (which I told him) input either mine or my father’s card details so that he could “issue the payment”. (7/
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Dreamweaver
(@dreamweaver_uk) reported
@virginmedia WTF are you playing at? You don't answer calls, I messaged through your app about 1pm yesterday to get a reply at 6.58am to say they were about to open and did I still want to talk to them. I said yes and I'm still waiting for a reply. Your customer service is ****!
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Nicola Crowley
(@NicCrowley1) reported
Hello @virginmedia we can't seem to get through to your complaint department. Can you give me the direct number please?
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Rachel Carrell
(@RachCarrell) reported
@virginmedia That's all in addition a few days ago when I managed to talk to a person, who was on the brink of ordering the wifi booster before she said oops, all her systems were down and I should "call back later", no she couldn't tell me when
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Mark Phillips
(@Mark_Phillips66) reported
@Virginmedia broadband - intermittent service AGAIN in NW5!! Sort it out!!
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Gary West
(@garynwest) reported
@virginmedia I tweeted yesterday about my displeasure at being on hold for 1.5 hrs only to be cut off at your end by your tech support, and I asked you to call me. I've heard nothing since. Will you pls contact me directly? Or do you expect me to sit on hold for ever again?
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gary forster
(@garyforster1) reported
from
Newmarket, England
@virginmedia Today registered devices empty then I reregistered my device kept saying register and now full again and still not working try again on 01/01/2021