Virgin Media outages and service status in Westerleigh, England

Problems in the last 24 hours in Westerleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westerleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westerleigh, England

The most recent Virgin Media outage reports came from the following cities: Bristol, and Bath.

City	Problem Type	Report Time
Bristol	Internet	17 hours ago
Bristol	E-mail	2 days ago
Bristol	Internet	2 days ago
Bristol	Internet	2 days ago
Bristol	Internet	5 days ago
Bristol	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westerleigh, England

Latest outage, problems and issue reports in Westerleigh and nearby locations:

• 
  AngelMelSelector (@AngelMel2017) reported 6 minutes ago from Bristol, England

  @virginmedia Thank you for your reply. He told me that the cheque had not been activated when I first called 5th June. I was told it would be sent out via check. He told me today it would take a further 2/3 weeks. Sadly was no help at all. 😒😥

• 
  Toby Osborne (@TobyOsborne1) reported 7 minutes ago from Bristol, England

  @virginmedia I spoke to a rude adviser who said they’d escalate it. However my pac code has already been swapped out and there was no urgency. I am now waiting in the hope that someone else doesn’t get control of my phone

• 
  Matthew Turner (@MTurnerNFL) reported 19 minutes ago from Bristol, England

  @virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2

• 
  pete jones (@brizzleboy) reported 20 minutes ago from Avonmouth, England

  @virginmedia Sadly the phone never gets answered,we know if they did answer, someone in the retention centre might even help?

• 
  Miles (@Milesenberg) reported 21 minutes ago from Bristol, England

  @virginmedia my mum's landline is down and she's found your customer service that she's tried to call on mobile completely unhelpful. She needs an engineer to go to her house to fix it.

• 
  Rob Hurley ✈️ (@hurleyb0b) reported 22 minutes ago from Bristol, England

  Hey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?

• 
  emmainbristol (@emmainglasgow) reported 24 minutes ago from Bristol, England

  @virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now

• 
  WE ARE TUCO (@tuco_tuco) reported 25 minutes ago from Bristol, England

  Wow @virginmedia really can't sort their stuff out.......HELP its a joke

• 
  Matt (@LetRIP) reported 29 minutes ago from Thornbury, England

  @virginmedia No. Your chat representative cut me off. Have wasted over an hour already. You must be joking if you think I’m going to waste more time on your awful service

• 
  J Stan (@Superstan_92) reported 37 minutes ago from Bristol, England

  @virginmedia Multiple problems when moving home. Now we have been told we won't have anything installed until 31st December when we moved in on 29th November.

• 
  Chris (@chrisandobe) reported 37 minutes ago from Kingswood, England

  @virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.

• 
  Paul Terry (@SurrealPaulT) reported 38 minutes ago from Bathford, England

  @virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'

• 
  Neil Cairns (@neilcairns) reported 39 minutes ago from Bristol, England

  @virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

• 
  Craig Capel (@craigcapes) reported 43 minutes ago from Bristol, England

  The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬

• 
  Chris Orman (@chrisorman) reported 47 minutes ago from Bradley Stoke, England

  @virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?

• 
  Adam Crawford (@AdzCrawford2003) reported 50 minutes ago from Bathford, England

  @virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.

• 
  Adam Crawford (@AdzCrawford2003) reported 52 minutes ago from Bathford, England

  @Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2

• 
  Derby Pascal (@derbypascal) reported 56 minutes ago from Bristol, England

  @virginmedia The service checker just says its down but doesn't tell me what's going on.

• 
  Lee (@leedumble) reported 57 minutes ago from Avonmouth, England

  @virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡

• 
  Sam 🏴‍☠️ (@BRFCSamuel) reported 58 minutes ago from Kingswood, England

  .@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Seph (@sephiroth17181) reported 11 minutes ago

  sick to death of @virginmedia and their ****** service and customer service... i pay £56 a month for internet and for the past 3 weeks it has become so intermittent i wouldnt even call it a connection, and they refuse to do anything about it "reboot router" STILL DONT WORK!!

• 
  Virgin Media News (@VirginMediaNews) reported 12 minutes ago

  Gardaí are appealing for witnesses after a man and woman in their 70s were killed in a two-car crash in Co Louth. The incident happened on the R173 at The Bush yesterday afternoon after 3pm. Two people in the second car, both in their 30s, were airlifted to hospital with serious injuries. 📺 More on Virgin Media PLAY

• 
  Top Cat (@SpinCat1) reported 15 minutes ago

  @virginmedia I have heard from a distressed customer who’s having their correspondence CONTINUALLY ignored by your CEO’s office AND your “resolutions” office. You have also decided to substantially increase their monthly payments before their contract has ended. UNACCEPTABLE!!

• 
  Ian Lythgoe (@IanLythgoe4) reported 18 minutes ago

  Wish never signed a new contract with virgin media customer service is **** been waiting over a week for a new box gone online to chase and nothing been ordered. Ever since had an upgrade to new software nothing but problems @virginmedia

• 
  Denise Swif5 (@DeniseSwif5) reported 18 minutes ago

  Virgin media Day 16 no service or no contact #jokers

• 
  Virgin Media News (@VirginMediaNews) reported 19 minutes ago

  The mother of a 9-year-old seriously injured in an e-scooter incident says the consequences of these crashes can be life-changing. Her son was hit by a 15-year-old while on his way home in Leixlip last summer and, a year on, is still walking with a limp. Hear from her on the News at 5.30pm. 📺 More on Virgin Media PLAY and Virgin Media One.

• 
  LordCornelius (@LordCornelius2) reported 21 minutes ago

  Anyone else's laptop struggling recently in the heat? The situation isn't helped by @virginmedia broadband being down longer and more often than Angela Rayner's knickers.

• 
  Cory (@coryoconnor96) reported 23 minutes ago

  New customer at @virginmedia for the broadband just had it delivered connected and plugged into wall and woah never have I been able to connect to the internet so quickly Thanks all

• 
  Sammi Todd (@hollypolls) reported 25 minutes ago

  @virginmedia how many times do we have to suffer loss of internet before you actually do something proactive & sort it? Fed up of paying for such a poor service, promised reimbursements which never happen & being fobbed off by your team every time to power off and reset the hub

• 
  Sunlunfan (@Sunlunfan) reported 25 minutes ago

  @Simon_Whale @virginmedia Having a similar issue. They deadlocked my complaint and now want £362. CISAS not particularly helpful, directing me back to virgin to get evidence